0:00:09 > 0:00:13Good afternoon and welcome to Points Of View.
0:00:13 > 0:00:16Where shall we start this week? How about the headlines?
0:00:16 > 0:00:20Sir Alex Ferguson, Britain's most successful football manager
0:00:20 > 0:00:23announces his retirement.
0:00:23 > 0:00:27The decision on Wednesday to prioritise Sir Alex Ferguson's
0:00:27 > 0:00:32departure from Manchester United over the State Opening Of Parliament
0:00:32 > 0:00:34has been severely criticised.
0:00:54 > 0:00:57So should the man knighted for his service to the beautiful game
0:00:57 > 0:01:01have been given precedence over a speech to parliament
0:01:01 > 0:01:03by the woman who knighted him?
0:01:03 > 0:01:07We asked the people who make the decisions on what goes where on the news running order.
0:01:24 > 0:01:26By the time the Ten O'Clock News had come around,
0:01:26 > 0:01:29the Queen's speech had moved up the running order
0:01:29 > 0:01:33and was leading the programme, so it seems priorities had changed.
0:01:33 > 0:01:36Next on our agenda, not news of what has happened
0:01:36 > 0:01:38but news of what will happen.
0:01:38 > 0:01:42It seems the BBC's on-air advertisements, the previews we run,
0:01:42 > 0:01:46or trails as they're called, are getting your goat.
0:01:46 > 0:01:48People sometimes think I'm overconfident.
0:01:48 > 0:01:50I am almost perfect.
0:01:50 > 0:01:53The ninth series of The Apprentice returned on Tuesday
0:01:53 > 0:01:57with the usual collection of business go-getters and high achievers.
0:01:57 > 0:02:02But before it actually aired, some of you had already had enough.
0:02:11 > 0:02:16I am perfectly aware that this is not how these people actually are.
0:02:16 > 0:02:18Well, I trust that is so.
0:02:18 > 0:02:23You are obviously making a TV programme, this is drama.
0:02:23 > 0:02:26This is seeking TV ratings.
0:02:26 > 0:02:30But if any young jobseeking viewer sees only the trail
0:02:30 > 0:02:34and thus believes that this is the attitude needed to get a job,
0:02:34 > 0:02:38he is likely doomed to permanent unemployment.
0:02:38 > 0:02:42But it isn't just The Apprentice that has been accused of spoiling things.
0:02:42 > 0:02:46Drama also increasingly uses trails to reel us in.
0:02:48 > 0:02:50But their end-of-programme trails
0:02:50 > 0:02:52for what's coming up in the next episode...
0:02:52 > 0:02:55Mummy, Dita's run away, she's taken all her stuff.
0:02:55 > 0:02:58I never came on to her, not in thought, not in deed.
0:02:58 > 0:03:01..like this one for The Politician's Husband
0:03:01 > 0:03:03have been accused of giving the game away.
0:03:10 > 0:03:13No, you're not alone because viewer Raymond Crozier says
0:03:13 > 0:03:16the previews are ruining his enjoyment, too.
0:03:16 > 0:03:20I really like television drama, particularly serials that last
0:03:20 > 0:03:21over several weeks
0:03:21 > 0:03:26because then you can see how the drama unfolds over time.
0:03:26 > 0:03:31New characters appear, old characters simply disappear, just like that.
0:03:31 > 0:03:36You don't know which way the plot is going to go. Will it go this way?
0:03:36 > 0:03:37Or that way?
0:03:39 > 0:03:41The pleasure is in the...
0:03:41 > 0:03:43anticipation.
0:03:44 > 0:03:49So I don't understand why the BBC insists on spoiling the anticipation
0:03:49 > 0:03:52by showing excerpts from the next episode.
0:03:53 > 0:03:54I don't know.
0:03:54 > 0:03:58This really came home to me when I was watching Dancing On The Edge.
0:03:58 > 0:04:01This was the second episode.
0:04:01 > 0:04:08One of the leading women characters was suddenly violently assaulted.
0:04:08 > 0:04:13This was a complete surprise and the programme ended at that point.
0:04:13 > 0:04:16- Jessie?- She hasn't woken up after the operation.
0:04:16 > 0:04:19Then when I saw the trailer for the next episode
0:04:19 > 0:04:23and it was so clear from the little bit that they showed, what happened next.
0:04:23 > 0:04:28I felt it had really spoiled the episode for me.
0:04:29 > 0:04:33# I'm just on top of the world. #
0:04:33 > 0:04:37I think the programme makers are probably more sensitive than anyone
0:04:37 > 0:04:40of having anything that will ruin the audience's enjoyment.
0:04:40 > 0:04:46So what they will do in those coming nexts is to tee up the next episode,
0:04:46 > 0:04:49rather than reveal anything in too much detail.
0:04:49 > 0:04:53Conor Mulgrew, will you marry me?
0:04:53 > 0:04:56It is endlessly discussed what goes in the trail and what doesn't.
0:04:56 > 0:04:59It is chewed over, I cannot tell you how many times.
0:04:59 > 0:05:01I already asked you and you said yes.
0:05:01 > 0:05:03The biggest service we can do the programme
0:05:03 > 0:05:07is try and bring new viewers to it on the basis that people who love
0:05:07 > 0:05:09the programme anyway will probably tip up and watch it.
0:05:09 > 0:05:11The registry office called,
0:05:11 > 0:05:13they've had a cancellation for this afternoon.
0:05:13 > 0:05:16We're not out to spoil anyone's enjoyment, but to get an audience
0:05:16 > 0:05:18and to encourage them to come and watch our dramas.
0:05:18 > 0:05:21I can understand that you want to attract new viewers,
0:05:21 > 0:05:23but it shouldn't be at the expense of those of us
0:05:23 > 0:05:28already following the serial so on behalf of all of us who enjoy the suspense...
0:05:28 > 0:05:30ALL: Please don't do it!
0:05:31 > 0:05:33Please don't do it.
0:05:33 > 0:05:35Perhaps just like the football scores,
0:05:35 > 0:05:38there needs to be a "look away now" warning with these.
0:05:38 > 0:05:40Come to think of it, with a trail,
0:05:40 > 0:05:43the last thing you want to do is tell people not to watch.
0:05:43 > 0:05:45I'm Alex Polizzi.
0:05:45 > 0:05:49Returning to our screens in a new series is the sharp-tongued
0:05:49 > 0:05:51business fixer, Alex Polizzi.
0:05:51 > 0:05:56A year on from when she first helped four businesses to resurrect themselves,
0:05:56 > 0:05:59she was back to see how they were getting on.
0:06:00 > 0:06:04Now I'm heading back to see how it's all turned out.
0:06:04 > 0:06:07Except, as some of you have pointed out, in The Fixer Returns,
0:06:07 > 0:06:10The Fixer did not actually return.
0:06:10 > 0:06:12The shots used on Tuesday night's programme
0:06:12 > 0:06:16were in fact from her first visit 12 months ago.
0:06:38 > 0:06:43So, were the programme makers deliberately misleading the audience?
0:06:43 > 0:06:46Is the series just a repeat by another name?
0:06:46 > 0:06:49The question we asked ourselves is, is it worth making the show?
0:06:49 > 0:06:52We felt they would be interest in finding out what had happened
0:06:52 > 0:06:55to the businesses in the last 12 to 18 months since Alex first visited.
0:06:55 > 0:06:58It transpired that some very significant developments had happened.
0:06:58 > 0:07:00One firm faced closure unfortunately,
0:07:00 > 0:07:03another firm was about to be passed on from parent to child.
0:07:03 > 0:07:06So that in combination with a very pacey potted version
0:07:06 > 0:07:08of the original material as a reminder,
0:07:08 > 0:07:11felt like it could offer something really compelling to viewers.
0:07:11 > 0:07:14There was no intent at all to deliberately mislead.
0:07:14 > 0:07:17We thought about the programme itself, The Fixer Returning,
0:07:17 > 0:07:20as opposed to necessarily Alex Polizzi herself.
0:07:20 > 0:07:22She is in contact with a lot of the firms and we debated
0:07:22 > 0:07:24whether or not she should go back but in this instance,
0:07:24 > 0:07:26we didn't feel it was essential.
0:07:26 > 0:07:29But, given those points, it is something that we would look at when we go forward.
0:07:29 > 0:07:31Up next, Gardeners' World,
0:07:31 > 0:07:34dumped from its Friday night slot to make way for the rugby
0:07:34 > 0:07:38in Northern Ireland, and the snooker World Championship everywhere else.
0:07:38 > 0:07:40I just want to say how disappointed I am
0:07:40 > 0:07:43that at the start of the gardening season, the regular slot
0:07:43 > 0:07:44on Friday evening for
0:07:44 > 0:07:46Gardeners' World should be hijacked by world snooker.
0:07:46 > 0:07:49I respect that people have different interests and therefore want to watch
0:07:49 > 0:07:51something different from me
0:07:51 > 0:07:54so since it always seems to be sport which disrupts the schedule,
0:07:54 > 0:07:56maybe it's time for a dedicated sport channel
0:07:56 > 0:08:00so viewers can see live sport whenever it is necessary
0:08:00 > 0:08:03and the rest of us can enjoy our scheduled programmes in peace.
0:08:03 > 0:08:05And you are not alone, Cathy Baker,
0:08:05 > 0:08:10because we've had quite a few people who have been in touch this week to say exactly the same thing.
0:08:10 > 0:08:14It seems hell hath no fury like a gardener scorned.
0:08:14 > 0:08:16So, we're going to keep a tally of the number of times
0:08:16 > 0:08:20that gardeners fall foul of sport scheduling in the future.
0:08:20 > 0:08:25A lively opening to the One Show on Friday of last week
0:08:25 > 0:08:27to introduce the guest, Archbishop John Sentamu.
0:08:31 > 0:08:36The Archbishop of York's appearance pleased many of you who got in touch.
0:08:50 > 0:08:54Inspiring people to make life changes
0:08:54 > 0:08:59is something BBC Three's Snog Marry Avoid? series is all about.
0:08:59 > 0:09:03But one viewer got in touch to say she thinks they've got it all wrong.
0:09:03 > 0:09:06First up, here's a bit of the programme to set the scene.
0:09:06 > 0:09:08Snog Marry Avoid? is back
0:09:08 > 0:09:12on the road and POD is fighting the fakery of Britain.
0:09:12 > 0:09:15Make-under machine POD is the Queen Of Mean
0:09:15 > 0:09:16and she is cattier than ever.
0:09:16 > 0:09:18Why do you want to look so cheap and tacky?
0:09:18 > 0:09:20How very dare you!
0:09:20 > 0:09:22Let the battle against fakery commence.
0:09:22 > 0:09:24This is Snog Marry Avoid?
0:09:29 > 0:09:33I don't think it's fake to express your personality and individuality
0:09:33 > 0:09:35through your clothing or style choices.
0:09:35 > 0:09:41Snog Marry Avoid? goes against this and takes anybody who seems out of the ordinary
0:09:41 > 0:09:45or different and changes their clothing style into a more mainstreamed appearance.
0:09:45 > 0:09:47I am POD, the personal overhaul device.
0:09:47 > 0:09:50- Who are you?- I'm Mel. - Mel from hell?
0:09:51 > 0:09:52No, Mel from heaven!
0:09:52 > 0:09:54I can understand the potential entertainment
0:09:54 > 0:09:56that some people might get out of it.
0:09:56 > 0:09:58What concerns me is how it talks about people
0:09:58 > 0:10:01- who are members of the alternative subcultures.- What do you do?
0:10:01 > 0:10:04- I work in retail. - Do you sell coffins?- No.
0:10:04 > 0:10:07In one particular show, they described somebody as a Gothic freak
0:10:07 > 0:10:10and Snog Marry Avoid? tried to turn them into chic.
0:10:10 > 0:10:15POD computes that you are a walking dead disaster whose grave style must be buried.
0:10:15 > 0:10:18I find this particularly distasteful in light of campaigns
0:10:18 > 0:10:21such as Sophie, which was set up in the memory of Sophie Lancaster
0:10:21 > 0:10:23who was murdered for being a Goth.
0:10:23 > 0:10:27The show casually suggests that people with these alternative looks
0:10:27 > 0:10:32cannot find employment, relationships or happiness within their lives.
0:10:32 > 0:10:36This is kind of going against what people have been fighting for in recent times
0:10:36 > 0:10:38in order to be able to find jobs and relationships
0:10:38 > 0:10:41in which they are able to express themselves with these looks.
0:10:41 > 0:10:43Scary hair alert! Scary hair alert!
0:10:43 > 0:10:47- It's not that bad.- It really is.
0:10:47 > 0:10:50It doesn't matter if you're Goth, punk or more mainstream,
0:10:50 > 0:10:53it is what is inside that really counts.
0:10:53 > 0:10:58POD computes that Liberty has gone from Buffy catastrophe to pretty young thing.
0:10:58 > 0:11:00All of the people who go on the programme
0:11:00 > 0:11:03seem to completely have their personality and originality wiped clean.
0:11:03 > 0:11:04Oh, my God!
0:11:04 > 0:11:07It kind of reminds me of an old-fashioned freak show
0:11:07 > 0:11:11which surely is no longer relevant in 21st-century, let alone on the BBC.
0:11:13 > 0:11:17Kirsty Rowland, putting the case against Snog Marry Avoid?
0:11:17 > 0:11:18Thank you, Kirsty.
0:11:18 > 0:11:21We got the Executive Producer to answer her complaint.
0:11:21 > 0:11:25Far from alienating these people, groups or subcultures
0:11:25 > 0:11:27or portraying them in a negative light,
0:11:27 > 0:11:29Snog celebrates these young men and women
0:11:29 > 0:11:34and their fashion statements before they willingly face POD's transformation.
0:11:35 > 0:11:38The language in Snog Marry Avoid? is meant to be light-hearted
0:11:38 > 0:11:42and viewers are familiar with POD's fun tone and attitude
0:11:42 > 0:11:47when it comes to describing the look and fashion choices of the people seeking make-unders.
0:11:47 > 0:11:52Snog embraces diversity and we genuinely reflect our audience.
0:11:52 > 0:11:55POD computes that you are a clog-crazed calamity.
0:11:55 > 0:11:57All the language and comments are typical of POD
0:11:57 > 0:12:01and her character and have been familiar to the young people taking part
0:12:01 > 0:12:06and Snog's enormous and loyal audience for the last six series.
0:12:06 > 0:12:09But if anything in this series causes offence,
0:12:09 > 0:12:13it is completely unintentional and we apologise for any offence that is caused.
0:12:14 > 0:12:18Viewers in Scotland were treated to nature's own beauty
0:12:18 > 0:12:22with the beginning of a new series on BBC One Scotland.
0:12:22 > 0:12:26# I am smiling... #
0:12:26 > 0:12:30Hebrides - Islands On The Edge, three years in the making
0:12:30 > 0:12:34and narrated by Scotland's own Ewan McGregor.
0:12:47 > 0:12:50Outside Scotland, if you want to catch this series,
0:12:50 > 0:12:52it is available on the iPlayer.
0:12:52 > 0:12:55Good to end with a bit of positive thinking.
0:12:55 > 0:12:59For any positive or negative comments you have on BBC TV,
0:12:59 > 0:13:00here is how to get in touch with us.
0:13:00 > 0:13:03By post, the address is:
0:13:08 > 0:13:13By phone, the number is charged as a local rate call from any land line.
0:13:16 > 0:13:19You can join the messageboarders, always lively, on:
0:13:22 > 0:13:27Finally, there's our e-mail address:
0:13:27 > 0:13:31That's it for now, we leave you with some of those magnificent Hebridean pictures
0:13:31 > 0:13:33and until next week, goodbye.
0:13:50 > 0:13:53Subtitles by Red Bee Media Ltd