9:44:56 > 9:44:59Look, we've got an apology on the website, we did an apology on The Today Programme,
9:44:59 > 9:45:02I've apologised to Tony personally...now, I haven't finished yet.
9:45:02 > 9:45:06He's apologised to Patton, I think he's looking for someone to apologise to as we speak.
9:45:06 > 9:45:12And not just in the made-up world of W1A, in this, the real world
9:45:12 > 9:45:17of the BBC's W1 building, we've had plenty to deal with ourselves.
9:45:17 > 9:45:22Welcome back to a brand-new series of Points of View.
9:45:32 > 9:45:35Easter Monday saw the launch of a new three-part
9:45:35 > 9:45:38adaptation of Daphne de Maurier's Jamaica Inn.
9:45:38 > 9:45:42But for many, the visual feast, which includes dark
9:45:42 > 9:45:45and haunting moors, sweeping Cornish coastline,
9:45:45 > 9:45:47and a stellar cast list, was left wanting.
9:45:47 > 9:45:51Viewers complained they were having difficulty understanding
9:45:51 > 9:45:55the dialogue in the first episode and many said they'd been
9:45:55 > 9:46:00left reaching for the subtitles button on their remote controls.
9:46:00 > 9:46:01Patience!
9:46:03 > 9:46:07There's a bunch of petticoats here to see you.
9:46:07 > 9:46:09Cakey's knocked his ale over.
9:46:09 > 9:46:10Needs it cleaning up.
9:46:11 > 9:46:15What the hell do you want, Jem? Is there trouble?
9:46:15 > 9:46:18So...Jam-ake anything out?
9:46:18 > 9:46:21I enjoyed the programme, the acting was extremely good,
9:46:21 > 9:46:24as were the views, the photography and the production.
9:46:24 > 9:46:26But the sound quality was appalling.
9:46:26 > 9:46:29I've got a modern television with a sound bar
9:46:29 > 9:46:32and I viewed the whole thing in high definition.
9:46:32 > 9:46:36Yet I still had to switch on the subtitles in order to understand what was being said.
9:46:36 > 9:46:39I know I am not in the first flush of youth,
9:46:39 > 9:46:43but I have no hearing or sight problems, and after ten minutes
9:46:43 > 9:46:46I had to give up the unequal struggle and switch off.
9:46:46 > 9:46:51Unfortunately it seemed to contain a lot of West Country mumblings
9:46:51 > 9:46:55and in the end I'm afraid we just had to give up.
9:46:55 > 9:47:01- Now, someone's talking. - You heard anythin'? No.
9:47:01 > 9:47:07And he wasn't alone. On Tuesday the BBC was inundated with complaints.
9:47:07 > 9:47:10Now, credit where it's due and the BBC drama department
9:47:10 > 9:47:14didn't hang about on admitting there was a problem with this one.
9:47:14 > 9:47:17They put their top sound technicians on the case
9:47:17 > 9:47:20and we're told they would "adjust the dialogue levels
9:47:20 > 9:47:24"in episodes two and three to address audience concerns."
9:47:24 > 9:47:26But was it enough?
9:47:26 > 9:47:30Having watched episode two and three, I did feel the sound
9:47:30 > 9:47:33was brighter, but it didn't make it more intelligible.
9:47:33 > 9:47:36And certain actors in certain scenes continued to mumble
9:47:36 > 9:47:38and slur their lines.
9:47:38 > 9:47:43Is the BBC happy for individual directors to apply their stylistic, artistic touches,
9:47:43 > 9:47:48which sometimes may cause the viewer to lose the plot?
9:47:48 > 9:47:51Was it a case of mumbling actors?
9:47:51 > 9:47:56Is it time the BBC cracked down on poor diction in drama?
9:47:56 > 9:47:59I think that actors not being clear is obviously one part of it,
9:47:59 > 9:48:02but my understanding about the complaints, about Jamaica Inn,
9:48:02 > 9:48:04was more complex than that.
9:48:04 > 9:48:08So I think it is probably not right to just single out that,
9:48:08 > 9:48:12but clearly we want actors to speak clearly.
9:48:12 > 9:48:14Of course we want them to give brilliant performances,
9:48:14 > 9:48:20and you've got to respect that, but if no-one can understand what they are saying then there is a problem.
9:48:20 > 9:48:24We are going to learn lessons from it and look into it in real detail so
9:48:24 > 9:48:26that we can correct it in the future,
9:48:26 > 9:48:32because obviously it is incredibly important to us that our audiences
9:48:32 > 9:48:35are not held back from enjoying the drama as much as possible.
9:48:35 > 9:48:38We know that Jamaica Inn isn't the only drama that's been
9:48:38 > 9:48:41accused of having a problem with the mumbles.
9:48:41 > 9:48:45We'll be returning to this issue later in the series.
9:48:45 > 9:48:49Next, a man who let his feet do the talking, Sir Bruce Forsyth,
9:48:49 > 9:48:52and the news that he is standing down from Strictly.
9:48:52 > 9:48:56There has been plenty of rumour and speculation over who will
9:48:56 > 9:49:01take over, with Claudia Winkleman, who has been a big part of the series from the start, now the
9:49:01 > 9:49:04hot favourite to fill his toe-tapping shoes.
9:49:04 > 9:49:06To get your opinion we went to the home of ballroom...
9:49:06 > 9:49:08Blackpool!
9:49:10 > 9:49:17Ladies and gentlemen, welcome to the world famous Blackpool Tower Ballroom!
9:49:23 > 9:49:25Bruce came through the old variety hall route.
9:49:25 > 9:49:28He was an all-rounder. A dancer, an actor, a singer,
9:49:28 > 9:49:32a comedian, it's going to be hard to replace that.
9:49:32 > 9:49:36And a person everybody knows. Every generation remembers Bruce.
9:49:38 > 9:49:40For me, he is Mr Strictly.
9:49:40 > 9:49:42He has been there as long as I remember watching the show.
9:49:42 > 9:49:44Good evening, ladies and gentlemen,
9:49:44 > 9:49:46welcome to Strictly Come Dancing...
9:49:46 > 9:49:49We love the programme, we watch it avidly every week.
9:49:49 > 9:49:51And yeah, it's disappointing.
9:49:51 > 9:49:55I think Bruce brought his own sort of comedy to it,
9:49:55 > 9:49:56and I used to love that.
9:49:56 > 9:50:01But then again, I think it's time for him to go.
9:50:01 > 9:50:04I liked seeing Bruce on it, I liked his line he said
9:50:04 > 9:50:06when he came on, "Nice to see you..."
9:50:06 > 9:50:08- ..to see you...- CROWD: Nice!
9:50:08 > 9:50:12Please welcome your hosts, Tess Daly and Claudia Winkleman!
9:50:14 > 9:50:18I think Claudia taking over, it would be fair on her
9:50:18 > 9:50:20because she has been doing Strictly for a while now
9:50:20 > 9:50:22so it would be a fair opportunity for her.
9:50:22 > 9:50:24Nothing against ladies and women,
9:50:24 > 9:50:27but I don't think it should be a woman presenter
9:50:27 > 9:50:30that would actually take over the role of Bruce, I think
9:50:30 > 9:50:32it should fall directly into the lap of
9:50:32 > 9:50:36maybe another male presenter to balance out the man-woman thing
9:50:36 > 9:50:38that the show is all about.
9:50:39 > 9:50:41That is Strictly Come Dancing 2013!
9:50:41 > 9:50:45I like Claudia, she's witty. I like her natural approach.
9:50:45 > 9:50:48And she's human, you do warm to her.
9:50:48 > 9:50:51Once again, you've been a wonderful partner in crime. Always a pleasure.
9:50:51 > 9:50:55I think it's very good for two women to present. Go, girl power!
9:50:56 > 9:50:59I can't comment on that, can I?
9:50:59 > 9:51:01I have to live with one!
9:51:03 > 9:51:04ALL: Keeeeep dancing!
9:51:06 > 9:51:10Strictly returns in the autumn and all is not lost for Brucie fans,
9:51:10 > 9:51:14because we have been guaranteed he will be around to present
9:51:14 > 9:51:17the Christmas and Children In Need specials later this year.
9:51:17 > 9:51:19The show must go on!
9:51:19 > 9:51:22I think we all agree it will be nice to see him...
9:51:22 > 9:51:24- BRUCE: To see you...- CROWD: Nice!
9:51:24 > 9:51:28Now, I did say that lots of you continued to keep in touch
9:51:28 > 9:51:31while we have been off air and the brand-new series,
9:51:31 > 9:51:35Revenge Of The Egghead, was one that certainly kept you talking.
9:51:35 > 9:51:38The remodelling of the quiz show Eggheads,
9:51:38 > 9:51:41which saw the bad boy quiz boffin CJ De Mooi
9:51:41 > 9:51:43take on a team of knowledge buffs.
9:51:46 > 9:51:50- How are you today, CJ?- Angry. - Oh, really, why?
9:51:50 > 9:51:53I don't need a reason, but I know who I'm going to take it out on.
9:51:53 > 9:51:57When I walked into the studio there was a whiff of nervousness.
9:51:57 > 9:51:59How quickly a whiff becomes a stench.
9:51:59 > 9:52:03I'd like to complain about Revenge Of The Egghead and the dreadful CJ.
9:52:03 > 9:52:06I don't know whose idea it was, but I would like to know
9:52:06 > 9:52:11to single out this horrible man to humiliate people on television.
9:52:11 > 9:52:16Well, this proved a big turn-off for some and I hope you don't detect
9:52:16 > 9:52:19any discomfort here. Yes, I was the presenter.
9:52:19 > 9:52:22But that doesn't mean we don't pass on your complaints with all
9:52:22 > 9:52:24the force you made them with.
9:52:24 > 9:52:28On this one, we went straight to the BBC's man in charge of daytime TV.
9:52:28 > 9:52:31I think it is clear that CJ is quite a strong flavour.
9:52:31 > 9:52:33I think like game, just like Janet, will be short and sweet.
9:52:33 > 9:52:36I think the tone of Revenge Of The Egghead maybe felt
9:52:36 > 9:52:38a bit different to the original series
9:52:38 > 9:52:40and that may have shocked some viewers.
9:52:40 > 9:52:41Yes!
9:52:41 > 9:52:45I believe it was right decision to experiment with the format.
9:52:45 > 9:52:49Eggheads in its original format has played on BBC Two for 11 years now.
9:52:49 > 9:52:53I think it is our job as creatives to try new things.
9:52:53 > 9:52:57What sort of impression does this give to our children who,
9:52:57 > 9:53:01at six o'clock in the evening, are likely to be watching it?
9:53:01 > 9:53:04Mike is a will writer, very appropriate for this team's chances.
9:53:04 > 9:53:05MAN LAUGHS
9:53:05 > 9:53:07I am not intimidated, but you may carry on.
9:53:07 > 9:53:11Do they understand that he is acting,
9:53:11 > 9:53:13or is he?
9:53:13 > 9:53:17It's important to understand that CJ played a character in the show.
9:53:17 > 9:53:20It's also important to understand the contestants knew what to expect
9:53:20 > 9:53:22and it's plain to see they played along with it
9:53:22 > 9:53:24in the humour that it was intended.
9:53:24 > 9:53:28- How are you doing, CJ? - I am exceptionally well, thank you, Jeremy,
9:53:28 > 9:53:30but then again, wouldn't you be if you looked like this?
9:53:30 > 9:53:34I think what we felt about CJ is he is a formidable quizzer and I think
9:53:34 > 9:53:37the format of Revenge Of The Egghead really suited his personality.
9:53:37 > 9:53:42To say CJ is one of the most formidable Eggheads is pure twaddle.
9:53:42 > 9:53:46Any of the current Eggheads could wipe the floor with him.
9:53:46 > 9:53:49Please take it off and bring back the proper Eggheads.
9:53:49 > 9:53:52Please let's go back to the team event.
9:53:52 > 9:53:55Please don't run a second series.
9:53:55 > 9:53:57Revenge Of The Egghead hasn't been re-commissioned yet.
9:53:57 > 9:53:59It's just recently come off air,
9:53:59 > 9:54:02we are looking at all the audience feedback from the show
9:54:02 > 9:54:03and looking at that slot,
9:54:03 > 9:54:07and we will take everything on board before we make any decisions.
9:54:07 > 9:54:12So no decision then as to whether CJ or the special Revenge format
9:54:12 > 9:54:14will make a return.
9:54:14 > 9:54:15CHEERING AND APPLAUSE
9:54:18 > 9:54:21From one quiz show to another, and The Guess List,
9:54:21 > 9:54:24BBC One's latest Saturday night offering.
9:54:24 > 9:54:29Welcome to The Guess List where we have A-list celebrities.
9:54:29 > 9:54:32Comedian Rob Bryden turns host in what people are calling
9:54:32 > 9:54:35a remake of the old Blankety Blank format.
9:54:35 > 9:54:37If you've just tuned in, you've joined us
9:54:37 > 9:54:40in the middle of a lively debate.
9:54:40 > 9:54:41LAUGHTER
9:54:41 > 9:54:46Very disappointed for a Saturday night AND for a game show.
9:54:46 > 9:54:49It seemed to fall flat on its face.
9:54:49 > 9:54:54Certainly, a poor imitation of, if it was meant to be
9:54:54 > 9:54:57anything like the original Blankety Blank or a similar game show.
9:55:06 > 9:55:10The Guess List, failing to hit the high standards
9:55:10 > 9:55:13expected of Saturday nights for some.
9:55:13 > 9:55:16Also keeping us guessing this week is the EastEnders plotline.
9:55:16 > 9:55:18EASTENDERS THEME
9:55:18 > 9:55:22The biggest whodunnit since JR, Lucy Beale's murder,
9:55:22 > 9:55:27winning huge audiences and plenty of praise for the soap's actors.
9:55:27 > 9:55:28I held her in my arms.
9:55:29 > 9:55:32And she was as good as gold.
9:55:32 > 9:55:34I tell you, I see her...
9:55:34 > 9:55:38I see her lying there, gone.
9:55:40 > 9:55:43- That was my beautiful Lucy-Lou. - Yes, she was.
9:55:45 > 9:55:48I don't have the ability to get through this.
9:55:56 > 9:56:01Staying with EastEnders, and the curious incident of a newborn pup
9:56:01 > 9:56:05provided, it seems, by the craft team in the props department.
9:56:05 > 9:56:10The four-legged acting here, how can we put this, is a little bit wooden.
9:56:10 > 9:56:14It's heart is still beating. Come on, come on.
9:56:14 > 9:56:16SUCKING SOUND
9:56:16 > 9:56:19What are you doing?
9:56:19 > 9:56:20Clearing her airways.
9:56:20 > 9:56:23Come on. Come on, come on.
9:56:27 > 9:56:28HE LAUGHS
9:56:29 > 9:56:30Phil!
9:56:40 > 9:56:44They captured the spirit of Easter in a wonderful way
9:56:44 > 9:56:47which would have been recognised by Christians
9:56:47 > 9:56:51and certainly made the Easter message very real for me.
9:56:51 > 9:56:56In fact, the whole series has been a delight.
9:56:56 > 9:56:58Now, if you, like Julie, want to tell us
9:56:58 > 9:57:01what you have been watching, here's how you do it.
9:57:01 > 9:57:03You can write to this address:
9:57:10 > 9:57:13There's phone. The number is charged
9:57:13 > 9:57:15as a local rate call from any landline.
9:57:19 > 9:57:21Or send us an e-mail.
9:57:23 > 9:57:25Not forgetting the message board.
9:57:28 > 9:57:30And we are on Twitter, too.
9:57:32 > 9:57:37So many ways to get in touch. Well, that's it from us, here at W1A.
9:57:37 > 9:57:40Back next Sunday and I'll leave you with a look back
9:57:40 > 9:57:42at highlights of just some of the programmes you've been
9:57:42 > 9:57:46telling us you have enjoyed watching over the past few weeks and months.
9:57:46 > 9:57:50See how many you recognise. Goodbye.
9:57:51 > 9:57:53Sherlock!
9:57:59 > 9:58:02DI Denton, I'm arresting you for conspiracy to murder.
9:58:02 > 9:58:06- I felt that you were all owed an explanation.- No!
9:58:11 > 9:58:14All over the south coast, people started digging in.
9:58:14 > 9:58:17We will be very quickly bankrupt as a nation
9:58:17 > 9:58:20if we take up arms against Germany.
9:58:20 > 9:58:25As soon as you go over the top, fear has left you, it is terror.
9:58:25 > 9:58:27Sewers, you have ten minutes left.
9:58:29 > 9:58:32CHEERING