0:00:02 > 0:00:06Every time a 999 call is made, our rescue services are ready to react, whatever the emergency.
0:00:06 > 0:00:09They need skill and speed because every second counts,
0:00:09 > 0:00:13whether they're rushing to a call or speeding someone to safety.
0:00:13 > 0:00:15Tonight, we get closer than ever
0:00:15 > 0:00:17to the drama of the emergency frontline.
0:00:17 > 0:00:19This is Real Rescues.
0:00:36 > 0:00:39Tonight, the Great North Air Ambulance is called to a race course
0:00:39 > 0:00:42after a jockey suffers a serious fall.
0:00:42 > 0:00:45More than her career could be in jeopardy.
0:00:45 > 0:00:47It's all right, sweetie.
0:00:47 > 0:00:49It's all right. It's all right, sweetie.
0:00:49 > 0:00:54An exploding TV puts a young boy's life at risk and destroys his home.
0:00:54 > 0:00:56It was scary.
0:00:56 > 0:00:58Pitch black and scary.
0:00:58 > 0:01:02And police finally catch up with a mobility scooter
0:01:02 > 0:01:07after its driver survives a detour down three lanes of a busy carriageway.
0:01:07 > 0:01:10You're lucky you're not dead, with the speed of the traffic here.
0:01:20 > 0:01:23PHONE RINGS
0:01:23 > 0:01:24Ambulance emergency.
0:01:27 > 0:01:31At Durham Tees Valley Airport, the Great North Air Ambulance is being scrambled.
0:01:33 > 0:01:38The trauma team are on an emergency call to Redcar, 40 miles south.
0:01:40 > 0:01:43Pilot, Chris Atrall, gets the aircraft ready for take-off.
0:01:43 > 0:01:46He's with aircrew paramedic, Colin Clarke.
0:01:48 > 0:01:51The third member of the team is Dr Suzie Pritchard.
0:01:56 > 0:02:01They've been called to the race course at Redcar to what sounds like a very serious accident.
0:02:11 > 0:02:15The race course is an hour away by road but will only take minutes by aircraft.
0:02:35 > 0:02:40The air ambulance touches down and the trauma team, Suzie and Colin, are on the scene.
0:02:40 > 0:02:42Where is it hurting, Danielle?
0:02:42 > 0:02:46Jockey, Danielle McCreary, is giving the on-site emergency crew a lot of concern.
0:02:46 > 0:02:51The 25-year-old jockey was about to start a race when the accident happened.
0:02:51 > 0:02:57She fell, then witnesses saw the horse trample on her. Suzie tries to calm Danielle as she assesses her.
0:02:57 > 0:03:00It's all right, sweetie. It's all right. It's all right, sweetie.
0:03:00 > 0:03:06Open your eyes for me. Good girl. Good girl. You're going to be fine.
0:03:06 > 0:03:08OK. You're going to be fine.
0:03:08 > 0:03:12Danielle is a promising young jockey about to turn professional.
0:03:12 > 0:03:15Race course doctor, Jonathan Balman, was first on the scene.
0:03:15 > 0:03:19He tells Suzie that she was unconscious for two minutes.
0:03:19 > 0:03:21So how long ago did this happen?
0:03:21 > 0:03:24They came down about five past six, so about 20 minutes ago now.
0:03:24 > 0:03:27- 20 minutes and a steady improvement since then?- Yeah. Yeah.
0:03:27 > 0:03:30Danielle, squeeze my fingers on this side.
0:03:30 > 0:03:36Head and brain injuries are the main worry, so Suzie is checking her neurological reflexes.
0:03:36 > 0:03:40Danielle is not fully conscious and that's worrying so long after the fall.
0:03:40 > 0:03:43She's got a bit of a droop there and I don't know if that's just...
0:03:43 > 0:03:47Yeah. That's been persistent since she came to.
0:03:47 > 0:03:51The medic on scene was concerned because he hadn't seen Danielle moving her right-hand side.
0:03:51 > 0:03:54and so given the history of her bang on the head
0:03:54 > 0:03:55and having been knocked out,
0:03:55 > 0:03:57that can indicate a more serious head injury
0:03:57 > 0:04:01and that's why I think he called us, because he was concerned about that.
0:04:01 > 0:04:02Is that sore in there?
0:04:02 > 0:04:06'She's certainly concussed, because she's quite agitated'
0:04:06 > 0:04:09'and so the only way of knowing for certain is to do a CT scan.'
0:04:09 > 0:04:14There's no time to waste. Danielle needs to get to hospital where they can find out where she was kicked
0:04:14 > 0:04:19and what sort of damage has been done to her head and possibly her brain.
0:04:19 > 0:04:22Just going to get her straight in. Just sedate her, slightly.
0:04:22 > 0:04:26Give her an anti-emetic, stop her being sick and get her in as soon as possible.
0:04:27 > 0:04:31Once she's had the sedative, Danielle's carried to the air ambulance.
0:04:33 > 0:04:37No obvious external injuries but head injury. Decreased GCS.
0:04:37 > 0:04:40Danielle, can you squeeze my fingers?
0:04:40 > 0:04:43Squeeze my fingers. Yeah. She's obeying commands.
0:04:45 > 0:04:46Danielle. Danielle.
0:04:46 > 0:04:48Danielle. Danielle.
0:04:48 > 0:04:49You'll be fine, Danielle.
0:04:49 > 0:04:52- Do you want me to move that? - Go ahead.- Yeah.
0:05:09 > 0:05:14The air ambulance is on its way to Middlesbrough's James Cook Hospital.
0:05:14 > 0:05:20She's brightened up. Quite stable. The drugs have worked. You should have her in four or five minutes.
0:05:31 > 0:05:36The hospital's emergency department have been put on alert and they're ready and waiting.
0:05:36 > 0:05:42The jockey is taken straight into resus, the area where they treat the most seriously injured patients.
0:05:42 > 0:05:47She was thrown from her horse and then she's been kicked. She's pretty much as she was on the scene, though.
0:05:47 > 0:05:50- Is she?- Yeah.
0:05:50 > 0:05:52Danielle is still very agitated.
0:05:52 > 0:05:56- Danielle, OK, nice and still for us. OK.- All right, Danielle. That's it.
0:05:56 > 0:05:59Before the hospital staff can carry out any treatment,
0:05:59 > 0:06:06they need to find out what's going on in her head but it's proving very difficult to keep her still.
0:06:06 > 0:06:11As they prepare for the scan, the air ambulance trauma team have to leave for the next call-out.
0:06:12 > 0:06:16Main concern is that she's got a brain injury, possibly a small bleed in the head.
0:06:16 > 0:06:20So what needs to happen next is she needs a CT scan, but because she's quite agitated,
0:06:20 > 0:06:22she's obviously not going to stay still for that,
0:06:22 > 0:06:26so the consultants are debating on the best way to keep her still,
0:06:26 > 0:06:29either to sedate her or to anaesthetise her completely for the scan.
0:06:29 > 0:06:35The scan will reveal what sort of head injury Danielle's suffered.
0:06:35 > 0:06:37We'll be following her progress.
0:06:47 > 0:06:48ALARM RINGS
0:06:48 > 0:06:54It's 6pm and a 999 call comes in for Southampton's Green Watch.
0:06:56 > 0:06:58A house is on fire.
0:06:58 > 0:07:02One crew is already at the scene but the fire is serious and they need backup.
0:07:04 > 0:07:07The first station is already in attendance and they've put back an early informative
0:07:07 > 0:07:10that the building is well alight.
0:07:13 > 0:07:16Don't disappear. I'll see what they urgently need.
0:07:18 > 0:07:22Green Watch arrives to see smoke billowing out of the downstairs windows.
0:07:22 > 0:07:25They've been blown out by the intensity of the fire.
0:07:25 > 0:07:31We've got a front room fire. Gas is off, electric is off.
0:07:31 > 0:07:35Crew manager, Steve Evans, is immediately briefed by the Redbridge commander,
0:07:35 > 0:07:37who's in charge on site.
0:07:37 > 0:07:40A father and son are out and safe.
0:07:40 > 0:07:45Tim, can you start up? What he wants is you go upstairs, start the ventilation on that.
0:07:45 > 0:07:49- They're going to set the PPV up and blow that through as well, so if you can set up ready for that.- Yeah.- OK.
0:07:52 > 0:07:57By opening up the windows of the first floor and setting up a powerful fan at ground level,
0:07:57 > 0:08:01the firemen can ventilate the building and clear the smoke quickly.
0:08:04 > 0:08:08Once they open the window, thick black smoke pours out.
0:08:14 > 0:08:16Downstairs, the flames are now out.
0:08:16 > 0:08:21It's become clear that it started in a television left switched on.
0:08:41 > 0:08:44With the fire out, the Redbridge crew can have a breather.
0:08:46 > 0:08:49It's amazing the damage one television will do, isn't it?
0:08:49 > 0:08:53Television fires are not uncommon and this serves as a constant reminder
0:08:53 > 0:08:58just how much damage can be caused by items we all have in our homes.
0:08:58 > 0:09:00TVs tend to burn with high intensity.
0:09:00 > 0:09:05It's not unusual for a lounge, with a medium to average fire loading
0:09:05 > 0:09:08to be well alight in sort of three to four minutes.
0:09:08 > 0:09:11It had blown the front windows out and once the fire vents,
0:09:11 > 0:09:14that allows enough oxygen to allow it to progress even quicker,
0:09:14 > 0:09:19but it makes it easier for us to firefight because its fire gases aren't contained within the room,
0:09:19 > 0:09:22so it makes it easy for us to make our attack.
0:09:25 > 0:09:29The crew has also learned that while the television burned downstairs,
0:09:29 > 0:09:34ten-year-old Jake Cooper was playing in his bedroom, oblivious to what was going on in the front room.
0:09:34 > 0:09:40We'll be finding out in a few minutes just how close a call it was for the boy.
0:09:40 > 0:09:44It was like just scary. I could not see a thing.
0:09:49 > 0:09:55It's a mid-week morning and the 999 lines of the police control room are suddenly deluged with calls.
0:09:55 > 0:09:59You're through to Hampshire Police. What's the nature of your emergency?
0:09:59 > 0:10:05Motorists are reporting seeing a man driving a mobility scooter on one of the country's busiest trunk roads.
0:10:05 > 0:10:11The coastal A27 highway, a six-lane dual carriageway with a 70 mph limit.
0:10:11 > 0:10:17'I need to report an old gentleman that's driving onto the motorway on an electric scooter.'
0:10:20 > 0:10:25The scooter was spotted east of Portsmouth and PC Steve Wootton is on his way to investigate.
0:10:25 > 0:10:29He's now going eastbound.
0:10:29 > 0:10:31He is, of course, causing traffic chaos
0:10:31 > 0:10:33so hopefully try and get him before he gets himself hurt.
0:10:33 > 0:10:38Hoping he's just round the corner here.
0:10:38 > 0:10:41Steve's now approaching a dangerous junction,
0:10:41 > 0:10:44where the road widens to eight lanes as traffic joins from the city.
0:10:44 > 0:10:47Is that him? Yeah. I think we've got him now.
0:10:47 > 0:10:50There he is.
0:10:50 > 0:10:53The scooter's on the hard shoulder, hemmed in by concerned drivers.
0:10:53 > 0:10:57This is a very busy road and accidents are frequent.
0:10:58 > 0:11:02But, despite the immense danger to himself and other road users,
0:11:02 > 0:11:06the scooter's 81-year-old owner seems completely unconcerned.
0:11:06 > 0:11:08Hello there. Thanks for stopping.
0:11:11 > 0:11:15So it's the second time... You were seen going that way earlier on.
0:11:15 > 0:11:18You're lucky you're not dead, with the speed of the traffic here.
0:11:18 > 0:11:22I think your daughter's reported you missing.
0:11:22 > 0:11:25OK. I'm going to try and get you back home.
0:11:25 > 0:11:27The passers-by weren't just helpful,
0:11:27 > 0:11:32they were pretty brave to shepherd the scooter off the busy road and on to the hard shoulder.
0:11:35 > 0:11:41Steve's keen to get scooter and driver off the busy road so he's called control to get a van.
0:11:41 > 0:11:44If they could liaise with us over here and they could, obviously,
0:11:44 > 0:11:47take him home and repatriate him to his home address.
0:11:47 > 0:11:52While they wait, Steve explains why the scooter's incredible journey could have ended in tragedy.
0:11:52 > 0:11:56This isn't the place to be going along on this bit of machinery.
0:11:56 > 0:11:59There's lots of lorries and things along here, you never know.
0:11:59 > 0:12:03All they've got to do is veer off slightly and you'd be flattened.
0:12:03 > 0:12:10Steve's now found out a bit more about why he's on this busy dual carriageway.
0:12:10 > 0:12:16He's, basically, come along the M27 here. He was off to Farlington. He's gone to an electronic shop.
0:12:16 > 0:12:18He's now on his way back home.
0:12:18 > 0:12:23It's probably looking about eight to ten miles, I suppose.
0:12:23 > 0:12:27He said his machine, does like 25, 50 miles so it's quite capable.
0:12:27 > 0:12:34Did eight mph, maximum though, so obviously eight mph here with lorries and things thundering past
0:12:34 > 0:12:37and cars at 70 mph, very dangerous place.
0:12:37 > 0:12:41The amazing thing is the scooter's driver hasn't broken any law.
0:12:41 > 0:12:44He was allowed to use that section of road, unbelievably.
0:12:44 > 0:12:47It was not actually covered by motorway restrictions.
0:12:47 > 0:12:51There's a cycle path which runs parallel to it which he could have used
0:12:51 > 0:12:55but he had his mind set that he was going to the shop and however he was going to get there,
0:12:55 > 0:12:57that was the way he was going to do it.
0:13:00 > 0:13:07Are you warm enough there? Are you OK? OK. I could get you something... OK. Fair enough.
0:13:08 > 0:13:12We've got a van coming. At least we'll get you home safely. That's the important thing.
0:13:12 > 0:13:16And, minutes later, rescue's in sight and the van's arrived.
0:13:20 > 0:13:22Steve helps the man on board.
0:13:22 > 0:13:24Push. Are you OK? Ready. On three.
0:13:26 > 0:13:28There we are. Slide across there.
0:13:30 > 0:13:34The next job is dismantling the scooter to get it in the van.
0:13:34 > 0:13:36Then they can head off in convoy to safety.
0:13:38 > 0:13:42But, when they arrive, the rescue work is not over yet for Steve.
0:13:42 > 0:13:46He gives an unscheduled opportunity to play the good Samaritan.
0:13:46 > 0:13:47Have you fallen over?
0:13:47 > 0:13:50We'll be back to see how it all unfolds.
0:13:55 > 0:13:58Back in Southampton city centre, Green Watch are at a house fire
0:13:58 > 0:14:03which started in a television and smoke-logged the whole building.
0:14:03 > 0:14:06They ventilated the house and the fire's been put out.
0:14:06 > 0:14:10If it wasn't for a smoke alarm, this fire might have damaged more than the property.
0:14:10 > 0:14:16Dad, Geoff, was in the garden but his young son was upstairs when the television caught alight.
0:14:16 > 0:14:19The intensity of the fire was excessive
0:14:19 > 0:14:22as it's blown all the plaster off the walls,
0:14:22 > 0:14:27taken out the plasterboard off the ceilings and stripped everything inside.
0:14:27 > 0:14:32This just shows it's a pretty rapid build-up and probably took between 20 and 30 seconds to engulf the room.
0:14:33 > 0:14:39The suffocating black smoke reached every part of the downstairs and it was heading upstairs
0:14:39 > 0:14:44and threatening to cut off Jake's oxygen and escape route as his father was outside.
0:14:44 > 0:14:46I could hear an alarm going.
0:14:46 > 0:14:48I wasn't sure whether it was mine or next door's.
0:14:48 > 0:14:52And then I see some smoke coming up through the kitchen vent.
0:14:52 > 0:14:54So, I run indoors.
0:14:54 > 0:14:59I could hardly see anything cos there was just smoke everywhere, thick black smoke.
0:14:59 > 0:15:02My main concern was getting Jake out.
0:15:02 > 0:15:06Obviously, the fumes were getting so strong, it got hot so quick.
0:15:07 > 0:15:10It's chilling to think what might have been.
0:15:10 > 0:15:12The stairs were Jake's only way out.
0:15:12 > 0:15:15As he ran down, more black smoke billowed up.
0:15:15 > 0:15:18I was in my bedroom and I heard fire alarms going off
0:15:18 > 0:15:21and there was black smoke coming through the top corner of my door.
0:15:21 > 0:15:27So I quickly ran down the stairs and got out the house while possible.
0:15:27 > 0:15:32It was like just scary. I could not see a thing.
0:15:32 > 0:15:37It was lucky he got out quick. That was obviously cos the fire alarms were going, you know.
0:15:37 > 0:15:42That makes a lot of difference, otherwise, I wouldn't even have known if I didn't have an alarm.
0:15:42 > 0:15:47The soot covering the boy's room reveals just how time was running out for him.
0:15:47 > 0:15:53The fire, maybe within five-seven minutes, would have started attacking the upstairs
0:15:53 > 0:15:57and then would have stopped his escape route from the staircase,
0:15:57 > 0:16:02so I'd say, maybe another three or four minutes and it would have been perhaps a different story.
0:16:02 > 0:16:09Running out of his room into clouds of choking smoke took bravery and a very cool head.
0:16:09 > 0:16:11- You OK?- Yeah.
0:16:11 > 0:16:13Yeah. You didn't breathe much in?
0:16:13 > 0:16:17No. I was holding my nose when I went down the stairs because that's the best thing.
0:16:17 > 0:16:18OK. That's good.
0:16:18 > 0:16:21The work goes on for the fire crews.
0:16:21 > 0:16:25They have to dampen down and clear out all the debris.
0:16:25 > 0:16:29Turning over all the stuff that's dropped in there, all the fire debris.
0:16:29 > 0:16:32They're trying to get it out so we can see the true extent of the fire.
0:16:32 > 0:16:34We'll have to go down to the timber floor
0:16:34 > 0:16:38to make sure the fire hadn't gone through the boards and underneath.
0:16:38 > 0:16:43The last thing we want to do is go away and still leave something burning which may re-ignite.
0:16:45 > 0:16:49Steve starts the investigation where it all began,
0:16:49 > 0:16:53but nothing remains of the television or for that fact, much else.
0:16:55 > 0:17:00The main scene of the fire was in the corner and the stuff that was
0:17:00 > 0:17:05burning's now been thrown out so it gives us a clearer area so we can see unaffected areas all round.
0:17:05 > 0:17:08So we've got relatively clean timber on the floor
0:17:08 > 0:17:13cos that was protected by the carpet and the actual unit of the television it was standing on.
0:17:13 > 0:17:17The plaster's come off from the heat so it gives us a clean brick wall.
0:17:17 > 0:17:19The only concern is whether it's gone into the window,
0:17:19 > 0:17:23so we're going to get some people in there to make sure there's no spread inside.
0:17:23 > 0:17:29In minutes, one small fire in a television has destroyed the ground floor of this house.
0:17:29 > 0:17:33It's a frightening story with lessons for us all.
0:17:33 > 0:17:37Unfortunately, a lot of people leave their tellies on and you go out the room,
0:17:37 > 0:17:41you don't think that something like that would suddenly catch alight,
0:17:41 > 0:17:45but it was so quick. It was just so quick, really. You couldn't nothing about it.
0:17:45 > 0:17:48Geoff and Jake owe their lives to a smoke alarm.
0:17:48 > 0:17:54Green Watch is staying at the scene until every last part of the house is checked.
0:17:54 > 0:17:57In the meantime, Jake is getting on with the important things.
0:17:57 > 0:18:01There's nothing like a good computer game to help settle you in with the neighbours.
0:18:06 > 0:18:09This is not your average fire tender.
0:18:09 > 0:18:14It's loaded with pods, packed with unusual equipment, used for extreme rescues.
0:18:14 > 0:18:16This pod, for example, contains...
0:18:16 > 0:18:19well, straps that they call strops...
0:18:19 > 0:18:22a sling for lifting very large objects
0:18:22 > 0:18:26and this lovely piece of equipment here which has got a point and air holes in it.
0:18:26 > 0:18:28They can shove this deep into mud
0:18:28 > 0:18:32and then either drive air or water into loosen it up before they try and lift something out.
0:18:32 > 0:18:36It can help save the lives of some weighty and difficult individuals.
0:18:36 > 0:18:40It's used by the animal rescue specialists at Hampshire Fire and Rescue
0:18:40 > 0:18:45and the specialist equipment comes in handy when the casualty in question weighs a tonne.
0:18:49 > 0:18:56Deep in the countryside, the animal rescue unit has been called to the aid of a prize bull in a pickle.
0:18:56 > 0:18:59Chaplton Wizard, affectionately known as Wizzie,
0:18:59 > 0:19:03is up to the shoulder in mud after straying off the path.
0:19:03 > 0:19:05The farmer called the vet straightaway
0:19:05 > 0:19:09but they soon decided it would take more than two of them to get him out.
0:19:09 > 0:19:11That's where Colin Horwood comes in.
0:19:11 > 0:19:17His long experience with animals means he knows just what to expect in the unexpected.
0:19:17 > 0:19:20He's in fine shape. He's obviously a very healthy bull
0:19:20 > 0:19:23but you need to be aware that you're pulling and tugging
0:19:23 > 0:19:25and not doing any damage to him.
0:19:25 > 0:19:32Normally, when you go to any animal rescue, we like to put some form of head restraint on the animal.
0:19:32 > 0:19:36If you control of the head, you control of the animal. In talking to the farmer and the vet,
0:19:36 > 0:19:38they both knew the animal, obviously,
0:19:38 > 0:19:41and that to put a head collar on there would only have antagonised him.
0:19:41 > 0:19:45So it was decided that the best thing would be let him have his head free,
0:19:45 > 0:19:49according to the farmer who was a nice docile chap, nice friendly fellow
0:19:49 > 0:19:53and that he'd just walk out the side of the river when we got him free.
0:19:55 > 0:19:58The team set about releasing the trapped animal.
0:19:58 > 0:20:03The key is to approach slowly with their specially-designed strops so he won't feel threatened.
0:20:03 > 0:20:05It's no small task.
0:20:05 > 0:20:08One. Two. Three.
0:20:12 > 0:20:13Easier said than done.
0:20:15 > 0:20:17Come on, Wizz.
0:20:20 > 0:20:24Despite the efforts of about 30 people on the strops, he wasn't going to move.
0:20:24 > 0:20:27I think if we'd had the Royal Championship Tug of War team there,
0:20:27 > 0:20:29he was going to stay stuck where he was.
0:20:34 > 0:20:40At this point, the vet needs to step in to make sure they're not doing their patient more harm than good.
0:20:40 > 0:20:46The biggest risk to Wizzie is from stress so his heart and breathing are carefully monitored.
0:20:46 > 0:20:51Just as well, because Wizzie's probably the farm's greatest asset.
0:20:51 > 0:20:53It's time to get stuck in again.
0:20:53 > 0:20:59This time they've managed to get their strops underneath Wizzie which gives them a much better purchase.
0:20:59 > 0:21:02But, clearly, man power alone won't be enough.
0:21:02 > 0:21:05What they need is something much more efficient.
0:21:05 > 0:21:07We decided that we'd use the turfer winch.
0:21:07 > 0:21:10'It's hand-operated so it's a very very controlled,'
0:21:10 > 0:21:16'very steady but very strong method of winching bulls, calves,'
0:21:16 > 0:21:19whatever you need to move, across the ground.
0:21:19 > 0:21:25Fortunately, Wizzie seems to sense the team are trying to help and with the strops underneath,
0:21:25 > 0:21:29the joint effort of the bull and the fire crew are beginning to take effect.
0:21:33 > 0:21:35No-one could accuse Wizzie of not trying.
0:21:49 > 0:21:51Then finally, lift-off.
0:21:55 > 0:21:58It's a fantastic feeling when you release something as large as he is
0:21:58 > 0:22:02and it walks up the bank almost on his own, it's a great relief.
0:22:03 > 0:22:06Wizzie seems unaffected by his ordeal.
0:22:06 > 0:22:10He's already tucking in to a nice sweet clump of grass.
0:22:10 > 0:22:14But will the experience affect his ability to do what a bull's got to do.
0:22:14 > 0:22:17We'll find out later.
0:22:28 > 0:22:33Traffic cop, Steve Wootton, is returning an 81-year-old man and his mobility scooter home,
0:22:33 > 0:22:35after rescuing him from the side of the A27 trunk road.
0:22:40 > 0:22:44It had been an eventful day that day, having a mobility scooter on the A27.
0:22:44 > 0:22:48At that point, I didn't really think it could get any stranger.
0:22:50 > 0:22:53Hello, there.
0:22:53 > 0:22:57All he has to do is hand over his charge to a worried but very relieved wife.
0:22:57 > 0:23:01I'll go and get his buggy. Bring his motorized buggy in. OK?
0:23:01 > 0:23:07With the driver delivered safely home, Steve can get back to his routine. Or can he?
0:23:07 > 0:23:10Unheard at first, there's a faint call for help.
0:23:11 > 0:23:17And then, if you look very closely, a hand appears over the garden wall, opposite.
0:23:20 > 0:23:24Then another call, loud enough for Steve to hear this time.
0:23:25 > 0:23:27- Hello, there.- Help.
0:23:31 > 0:23:32Have you fallen over?
0:23:32 > 0:23:35Ever the Sir Galahad, Steve vaults the garden wall.
0:23:35 > 0:23:39Hello, there. How long have you been there?
0:23:39 > 0:23:42Five minutes. Does it hurt anywhere at all?
0:23:42 > 0:23:46- Right. How badly is it? Do we get you an ambulance? - No. No. No. No.- Are you sure?
0:23:46 > 0:23:48I'll give you a hand up if you want.
0:23:50 > 0:23:53OK. OK.
0:23:53 > 0:23:55But it's not that easy.
0:23:55 > 0:23:57Steve needs to get help.
0:23:57 > 0:24:01I'll get my colleague to help give you a lift up, OK?
0:24:01 > 0:24:04Can you give us a hand over here? This lady's fallen over.
0:24:04 > 0:24:08The woman, Wendy Prior, explains how she fell.
0:24:08 > 0:24:10I've got vertigo.
0:24:10 > 0:24:12- Oh, right.- I just went.
0:24:12 > 0:24:14No problem. Just give this lady a hand up.
0:24:14 > 0:24:18Between the two of them, Steve and Chris make light work of the job.
0:24:18 > 0:24:19One. Two. Three.
0:24:19 > 0:24:24- OK.- Yeah.- Are you OK?
0:24:24 > 0:24:26Just hurt my leg on that.
0:24:26 > 0:24:32Despite her fall, Wendy's still not keen on calling an ambulance.
0:24:34 > 0:24:36Waiting for my friend to come back.
0:24:36 > 0:24:40- What number are you at? - It's here.- What number's here? - I don't know what number it is.
0:24:40 > 0:24:42- You're at your friend's.- Yeah.
0:24:42 > 0:24:43OK. Bear with me.
0:24:43 > 0:24:49'It's fortunate that I'm at occasion we were taking the gentleman back to his house.'
0:24:49 > 0:24:53If we hadn't been there, she could have been there for quite some time.
0:24:53 > 0:24:57Steve's decided to call for an ambulance anyway.
0:24:57 > 0:25:01What I'll do, I'll get an ambulance to come down to check you over, make sure you're OK.
0:25:01 > 0:25:04Do you want to go and sit over there? Will that be easier for you?
0:25:04 > 0:25:07So there's that bench if you can get to it.
0:25:07 > 0:25:11Will that be OK? Don't want you falling over again, that's the thing.
0:25:11 > 0:25:15I can't leave you for five minutes!
0:25:15 > 0:25:20Wendy's friend, Pearl, can't believe the goings-on when she gets home.
0:25:20 > 0:25:24It's lucky we were here, actually.
0:25:24 > 0:25:27I was going "Hello, help."
0:25:27 > 0:25:30I won't forget this road now. This is engrained in my mind.
0:25:30 > 0:25:34While they wait for the ambulance, Wendy explains what happened.
0:25:34 > 0:25:40I've got what they call labyrinthitis which is a virus in your inner ear.
0:25:40 > 0:25:46I take tablets for it but sometimes you just go.
0:25:47 > 0:25:53The ambulance has arrived and Steve can go back on patrol after his second rescue in under an hour.
0:25:53 > 0:25:58- I'll leave Wendy in your hands. - Thank you very much.- Not a problem. OK. That's all right. No worries.
0:25:58 > 0:26:02All in all, it's been an extraordinary day for PC Steve Wootton.
0:26:02 > 0:26:06'In our job, basically, you get some very strange days.'
0:26:06 > 0:26:08This day was one of the days that I'll probably never forget.
0:26:08 > 0:26:10Fortunately, everybody was OK.
0:26:10 > 0:26:13Got the gentleman back home. He was safe and well.
0:26:13 > 0:26:17Wendy was obviously looked after and I'm glad everybody was OK at the end of the day.
0:26:19 > 0:26:23Let's catch up with some of the other people who featured on tonight's programme.
0:26:23 > 0:26:28Danielle McCreary, the jockey who fell and was trampled on by her horse at the start of a race,
0:26:28 > 0:26:33suffered serious bruising to her brain. The recovery took two months.
0:26:33 > 0:26:36Fortunately, she suffered no permanent damage.
0:26:36 > 0:26:39She can only partially remember the accident.
0:26:39 > 0:26:43I can remember going to the start, probably about halfway
0:26:43 > 0:26:46and it was no-one's fault, nobody's fault, not even the horse's fault.
0:26:46 > 0:26:48It was first-time blinkers.
0:26:48 > 0:26:52It just didn't seem to suit it. Frightened itself, to be honest.
0:26:52 > 0:26:57It didn't know what it was doing so I had to pull across to the other side of the track.
0:26:57 > 0:27:00After that point, I can't remember anything
0:27:00 > 0:27:04apart from waking up in hospital the next day, which is not a bad thing.
0:27:04 > 0:27:08Danielle was just a year away from turning professional.
0:27:08 > 0:27:12The accident has made her even more committed to her career.
0:27:12 > 0:27:17It was difficult. I lost most of the feeling in the right-hand side of my body, so I always thought well,
0:27:17 > 0:27:21I won't be able to do this again because I won't be able to gallop,
0:27:21 > 0:27:25I won't be able to feel, I won't be able to balance right. You know, it's impossible.
0:27:25 > 0:27:27And it's just step by step every week,
0:27:27 > 0:27:32something changes, something happens to pick you back up again to want to do it.
0:27:32 > 0:27:38I'll be shortly getting the all-clear and hopefully within the next two weeks,
0:27:38 > 0:27:42I will be sat back on one of the racehorses that hopefully won't throw me off again.
0:27:51 > 0:27:53Last time we saw Wizzie the bull,
0:27:53 > 0:27:59he was recovering after spending many hours wallowing up to his neck in mud. But how did it affect him?
0:28:00 > 0:28:03He's gone back with his heifers now
0:28:03 > 0:28:06and I'm pleased to say that nine of those are actually in calf now
0:28:06 > 0:28:08which means they're pregnant.
0:28:08 > 0:28:12So they'll be having his youngsters in about six or seven months' time.
0:28:12 > 0:28:17So that'll add to all the youngsters he's already fathered on the place.
0:28:17 > 0:28:20They must be about between 70 and 80 by now.
0:28:20 > 0:28:25So, yeah, he's been a really good bull for us and will now continue to be.
0:28:28 > 0:28:30Every time you hear a siren,
0:28:30 > 0:28:34it means our emergency services are on their way to help someone in distress.
0:28:34 > 0:28:38Join me again next time for more Real Rescues.
0:28:45 > 0:28:48Subtitles by Red Bee Media Ltd
0:28:48 > 0:28:51E-mail subtitling@bbc.co.uk