0:00:02 > 0:00:03Today on Real Rescues -
0:00:03 > 0:00:07she was just waiting at a roundabout, but in a split second, Penny's life was changed forever.
0:00:17 > 0:00:22Two men in a boat try to rescue a football team being swept out to sea
0:00:22 > 0:00:24- in a rip current. - Quick, get in, mate.
0:00:25 > 0:00:28Just calm down, guys. We'll come and get you.
0:00:28 > 0:00:34And the three-year-old who makes two emergency calls to save Mum's life.
0:01:12 > 0:01:15Hello and welcome to Real Rescues.
0:01:15 > 0:01:19We've been given special access to Britain's emergency services.
0:01:19 > 0:01:22Today we're at one of the biggest police control centres
0:01:22 > 0:01:24in the country near Southampton.
0:01:24 > 0:01:27Right now, the staff here are taking 999 calls from people
0:01:27 > 0:01:31going through life-changing and life-threatening emergencies.
0:01:31 > 0:01:37The team in this one room handles over a quarter-of-a-million calls a year from people in distress.
0:01:37 > 0:01:41You can see those people sat around. Nev is a friend of the programme.
0:01:41 > 0:01:43We'll chat to Nev in a while.
0:01:43 > 0:01:46They're all paying attention to their screens and to the screens here,
0:01:46 > 0:01:49which are showing various things going on on our motorways.
0:01:49 > 0:01:53Various different tables, looking after different departments. That is the big control room.
0:01:53 > 0:01:54That is where all the big cheeses hang out.
0:01:54 > 0:01:58I'm looking for Lisa, over here, who we're going to chat with
0:01:58 > 0:02:01to find out how things have been going whilst we've been away.
0:02:01 > 0:02:03You had a big incident. Was it a bomb that they'd found?
0:02:03 > 0:02:05Yeah, it was a weekday.
0:02:05 > 0:02:08About 10.00 in the morning, we had a call from some builders
0:02:08 > 0:02:12who were working on a former World War II bomb site
0:02:12 > 0:02:15that had buildings on in the meantime that they'd re-dug up.
0:02:15 > 0:02:18There was about 12cm of what appeared to be a bomb,
0:02:18 > 0:02:23- which obviously caused a huge, large-scale operation.- A huge area?
0:02:23 > 0:02:25Initially, we were looking at about 100 metres.
0:02:25 > 0:02:29Which you can appreciate, weekday in the middle of Southampton, was a vast amount of people.
0:02:29 > 0:02:31Businesses, cars, etc.
0:02:31 > 0:02:34Amazing, you had to contact all the different services, bomb squad?
0:02:34 > 0:02:37Bomb squads, council, police, fire brigade, everybody working on it.
0:02:37 > 0:02:42We discovered a gas mains halfway through, which meant it extended to 200 metres,
0:02:42 > 0:02:45which obviously made the incident even more of a huge scale.
0:02:45 > 0:02:47You never know what's going to come in here.
0:02:47 > 0:02:50And it's coming in all the time. Louise.
0:02:50 > 0:02:54Absolutely. Nev Johnson is here. He's a traffic cop.
0:02:54 > 0:02:56You don't know what is happening, either, every day?
0:02:56 > 0:02:57Every minute, sometimes, it can change.
0:02:57 > 0:03:00Really? And quite tough stuff, as well, actually.
0:03:00 > 0:03:05You were at the call-out we're about to see, and it's an unusual story of survival.
0:03:05 > 0:03:08Penny was waiting at a roundabout when another vehicle appeared
0:03:08 > 0:03:12out of the blue and smashed into the side of her car.
0:03:16 > 0:03:21It's late afternoon when PC Nev Johnson gets the call-out from control.
0:03:21 > 0:03:26Echo 23. The road is completely gridlocked with traffic, over.
0:03:28 > 0:03:33At the roundabout, he's faced with the devastating collision.
0:03:33 > 0:03:35Penny is trapped in her vehicle.
0:03:35 > 0:03:39The other driver has hit her with such force, her car has been shoved
0:03:39 > 0:03:43up and along the verge for several metres before smashing into the crash barrier.
0:03:43 > 0:03:46Two ambulances are already on the scene.
0:03:46 > 0:03:49Both vehicles are on the north pavement.
0:03:49 > 0:03:53Both female drivers are trapped in the vehicles, effectively.
0:03:55 > 0:03:58The other driver is not badly injured,
0:03:58 > 0:04:02but Penny and her car have absorbed the full impact of the collision.
0:04:02 > 0:04:04The side has been pushed right in.
0:04:04 > 0:04:06Penny is trapped by the door and by the foot pedals.
0:04:06 > 0:04:09At the moment, she's conscious.
0:04:09 > 0:04:12Ambulance technician Richard Garment has climbed into the car.
0:04:12 > 0:04:16Her vital signs are giving him serious cause for concern.
0:04:16 > 0:04:19It was very, very cramped in the car.
0:04:19 > 0:04:21She was asking what had happened.
0:04:21 > 0:04:23I told her she'd been involved in a collision,
0:04:23 > 0:04:25so she obviously had no memory of the event.
0:04:25 > 0:04:30I listened to her chest, and there wasn't a lot of movement in terms of air entry.
0:04:30 > 0:04:34Initially, I suspected that her lungs may have collapsed.
0:04:34 > 0:04:37Also, she was complaining of a lot of pain in her neck.
0:04:37 > 0:04:41And down her back and in her pelvis and legs.
0:04:41 > 0:04:49Again, the likelihood of a serious fracture or a life-threatening pelvis injury was quite high.
0:04:49 > 0:04:52The fire crews are on the scene to cut Penny out of her car.
0:04:52 > 0:04:54It's going to be a complex operation.
0:04:54 > 0:04:58They have to work with great care as quickly as possible.
0:04:58 > 0:05:03They can't risk further injury. Ian Gray is the fire incident commander.
0:05:03 > 0:05:06We had to take the roof off to get her out.
0:05:06 > 0:05:09So keep her straight and a neck collar on and not bend her body.
0:05:09 > 0:05:14We could have take the door off, taken her out sideways. We don't like to take casualties out sideways,
0:05:14 > 0:05:15especially when they've had
0:05:15 > 0:05:18an impact that can affect the spine and the neck.
0:05:19 > 0:05:22While the fire crews start work disentangling the cars,
0:05:22 > 0:05:26PC Nev has to keep the area safe and also talk to all the witnesses.
0:05:26 > 0:05:28This might result in a prosecution.
0:05:28 > 0:05:31No-one can quite believe what they've seen.
0:05:31 > 0:05:37Another driver was waiting behind Penny with her three-month-old baby in the car.
0:05:37 > 0:05:39The car just didn't stop.
0:05:39 > 0:05:41- It came straight up that junction. - That one there, yeah?
0:05:41 > 0:05:42It went straight into the other car.
0:05:42 > 0:05:44It was so fast. It wasn't even...
0:05:44 > 0:05:47I don't know what happened to her. There was no attempt to slow down.
0:05:47 > 0:05:51- Where were you in relation to that? - Here. I haven't moved my car.- OK.
0:05:51 > 0:05:56Back inside the car, Richard is doing all he can to keep Penny stable.
0:05:56 > 0:05:59Initially, we immobilised her, because it's important to keep
0:05:59 > 0:06:04the back and the spine in alignment in case there are any breaks.
0:06:04 > 0:06:09We put her on oxygen, as her oxygen levels were falling, and we gave her some pain relief,
0:06:09 > 0:06:12because she was complaining of being a lot of pain.
0:06:12 > 0:06:17Nev has now got a clearer picture from the witnesses of how this freak collision happened.
0:06:17 > 0:06:21The lady in the Meriva was coming up north on the A3(M).
0:06:21 > 0:06:25She's come off and drifted across the carriageway onto the hard shoulder,
0:06:25 > 0:06:30over-corrected, would appear to have hit the kerb where the police bike is and effectively just shot across here
0:06:30 > 0:06:34and gone straight into the side of a car that was actually waiting to join the roundabout.
0:06:34 > 0:06:39She's obviously lost her control by hitting the kerb and gone into the side of it.
0:06:39 > 0:06:44There is no immediately apparent reason why the driver of the other car lost control.
0:06:44 > 0:06:48She's taken to an ambulance for further medical tests.
0:06:48 > 0:06:50Meanwhile, the extrication work continues.
0:06:50 > 0:06:55The emergency services know Penny's condition could deteriorate at any minute.
0:06:55 > 0:06:57Her breathing is very laboured.
0:06:57 > 0:07:00We suspected that at least one of her lungs had collapsed.
0:07:00 > 0:07:03We had to be careful about how we moved her, even though time was of the essence.
0:07:05 > 0:07:10The collision is so serious that Nev wants to get hold of Penny's husband, John, as soon as possible.
0:07:10 > 0:07:12Unfortunately, he's out of the country.
0:07:13 > 0:07:15Hello?
0:07:15 > 0:07:18Is that John?
0:07:18 > 0:07:21Hello, it's PC Johnson from the Road Police from down at Cosham.
0:07:21 > 0:07:24I've been asked to contact you - your wife's had a bump in her car
0:07:24 > 0:07:29and she's going to go to the hospital very shortly. She's OK.
0:07:29 > 0:07:33She's had another car hit her on the side. Don't panic yourself on it.
0:07:33 > 0:07:35I'll give you a call when I know more information.
0:07:35 > 0:07:40The crews have completed the first stage. They've disentangled the cars.
0:07:40 > 0:07:42But Penny's condition is deteriorating.
0:07:42 > 0:07:45She's beginning to drift in and out of consciousness.
0:07:45 > 0:07:48Initially, she didn't appear that distressed, apart from
0:07:48 > 0:07:51suffering from shock, obviously with a vehicle hitting you side-on.
0:07:51 > 0:07:56But during the extrication, that's when we noticed a difference in her condition. Her eyes were flickering.
0:07:56 > 0:07:58The heavy cutting gear will speed up this rescue.
0:07:58 > 0:08:04She's so close to freedom, but her condition is still very unstable.
0:08:04 > 0:08:07It's clear that Penny is in quite a bad way.
0:08:07 > 0:08:09You were making phone calls from the actual scene.
0:08:09 > 0:08:13We saw you make that call. How do you decide to make those calls?
0:08:13 > 0:08:16You try and notify, certainly in that situation, next of kin
0:08:16 > 0:08:19to let somebody know what's happened. In any event,
0:08:19 > 0:08:22her daughters had been contacted.
0:08:22 > 0:08:26I was trying to find a number for her husband to let him know what had happened.
0:08:26 > 0:08:28Is it a difficult judgment?
0:08:28 > 0:08:31When you're beside the road and somebody's in a car like that?
0:08:31 > 0:08:34Yes, we couldn't talk to her, because she wasn't responding to us anyway.
0:08:34 > 0:08:37She was on oxygen and trying to be cut from the car.
0:08:37 > 0:08:40It's difficult for us to get near to her to try and get information
0:08:40 > 0:08:44from her as to who she was and that sort of information.
0:08:44 > 0:08:47When you speak to somebody, how do you judge the phone call?
0:08:47 > 0:08:49Um... It's...
0:08:49 > 0:08:54On the phone, it's difficult to convey bad news in a sincere way.
0:08:54 > 0:08:58You try and avoid giving bad news on the phone unless you have to.
0:08:58 > 0:09:01I just told her husband that she'd been in a crash and so on
0:09:01 > 0:09:04and could he get back to the country as soon as possible.
0:09:04 > 0:09:07Without alarming him that it was as serious as it was.
0:09:07 > 0:09:10OK, thank you very much. Penny's condition is very serious.
0:09:10 > 0:09:12In fact, there's worse to come.
0:09:12 > 0:09:19As we'll see a little bit later, her life is in more danger than anyone realises. Nick.
0:09:19 > 0:09:20Thank you, Louise.
0:09:20 > 0:09:23As you can hear, it is abuzz in here with various calls being taken.
0:09:23 > 0:09:28It can be anything from the bomb disposal story that we heard earlier to road traffic control.
0:09:28 > 0:09:32All from different areas. This is Fareham and Gosport, over there we have Portsmouth.
0:09:32 > 0:09:35Sat nicely in the middle here for us is Sarah.
0:09:35 > 0:09:38One of the more worrying calls you can take is about a missing child.
0:09:38 > 0:09:42This story has a happy ending, isn't it?
0:09:42 > 0:09:43Yes, that's right. Yes.
0:09:43 > 0:09:46We took a call from a family who had just been on holiday.
0:09:46 > 0:09:50They got home, frantically unpacking, chaos everywhere.
0:09:50 > 0:09:52And Mum noticed that the little boy was missing,
0:09:52 > 0:09:53her little two-year-old son.
0:09:53 > 0:09:56After looking everywhere, she obviously had to call 999.
0:09:56 > 0:09:59We took the details from her, always get a description.
0:09:59 > 0:10:05- It was quite sweet. He was two years old, blonde and wearing a Batman costume.- So, should be easy to spot?
0:10:05 > 0:10:10Yes, that is right. The call taker stayed on the phone, took all of the details, calmed Mum down.
0:10:10 > 0:10:14And then before we needed to attend, she said, "It's OK, we've found him."
0:10:14 > 0:10:18He'd climbed into one of the empty suitcases and hidden himself under the bed.
0:10:18 > 0:10:21So, they're the kind of results we want. Thank you very much.
0:10:21 > 0:10:24- We're not interrupting when we chat to you?- No. You're fine.
0:10:24 > 0:10:27If Sarah is busy, as I come up to walk towards her,
0:10:27 > 0:10:30she'll put her hand up and so we can't talk to her.
0:10:30 > 0:10:34So we'll move on. On Real Rescues, we're able to hear some of those real life 999 calls
0:10:34 > 0:10:38that people like Sarah take from emergency control centres across Britain.
0:10:38 > 0:10:43These aren't reconstructions and many tell remarkable stories, as we're about to hear. Listen to this.
0:10:43 > 0:10:47It's first thing in the morning, and a family are following their regular routine.
0:10:47 > 0:10:49Dad has gone to work, leaving his wife at home
0:10:49 > 0:10:52with two young children and baby when Mum suddenly falls ill.
0:10:52 > 0:10:57It's left to the oldest child, who's only three years old, to dial 999.
0:10:57 > 0:11:01This is the actual call that came into the police control room.
0:12:02 > 0:12:06Isn't your heart in your mouth, listening to that?
0:12:06 > 0:12:08More on that dramatic call in a minute.
0:12:08 > 0:12:10We'll meet the wee one involved.
0:12:10 > 0:12:14Barbara was the operator on that call.
0:12:14 > 0:12:18You must be desperate to find information without scaring the child you're speaking to?
0:12:18 > 0:12:22Yes, definitely. Due to the young age of the child,
0:12:22 > 0:12:26as you hear, it's a little difficult to understand.
0:12:26 > 0:12:28It wasn't an easy task.
0:12:28 > 0:12:33And plainly, you need the information, and plainly, the child is doing his best.
0:12:33 > 0:12:36But not necessarily answering the questions you're asking?
0:12:36 > 0:12:40That's right. That is why we have to keep on prompting the child as well
0:12:40 > 0:12:46to answer the proper questions that we're asking.
0:12:46 > 0:12:48By this time, all you know is that you have a child
0:12:48 > 0:12:52somewhere in Scotland telling you that Mummy is sleeping or lying in the hallway.
0:12:52 > 0:12:54- In the hallway somewhere, yes. - Let's have a listen.
0:14:25 > 0:14:30And this is the little boy that you heard, demonstrating that he is very much a little boy.
0:14:30 > 0:14:33You are a little boy, aren't you? Not a little girl at all?
0:14:33 > 0:14:36No. And mum Leanne.
0:14:36 > 0:14:38Extraordinary situation, there.
0:14:38 > 0:14:41So, tell me what you were doing at that stage.
0:14:41 > 0:14:42Jack, you were talking on the phone.
0:14:42 > 0:14:44What were you trying to do?
0:14:46 > 0:14:50Tell the police to understand what I was saying.
0:14:50 > 0:14:53Were you? And what were you trying to tell them?
0:14:53 > 0:14:55My mum was fitting in the hall.
0:14:55 > 0:15:01Right, and then they hung up the phone, and that phone stopped working so what did you do then?
0:15:01 > 0:15:04Get my dad's phone that was under the couch.
0:15:04 > 0:15:06What, you find another phone under the couch?
0:15:06 > 0:15:08And decided to... What did you do with that phone?
0:15:08 > 0:15:10Phoned 999 again.
0:15:10 > 0:15:12You did? For a second time
0:15:12 > 0:15:14with a different phone?
0:15:14 > 0:15:17Mum, he was saying a word that we couldn't understand,
0:15:17 > 0:15:19"etting" - what was he trying to tell us?
0:15:19 > 0:15:22He was just trying to say that I was fitting.
0:15:22 > 0:15:27He's been trained for a while how to use the phone when I'm fitting badly,
0:15:27 > 0:15:30so he knows what to say and how to go about doing it.
0:15:30 > 0:15:34At the time, he wasn't clear enough, saying it, because he was so little.
0:15:34 > 0:15:36And you were fitting because you have a condition...?
0:15:36 > 0:15:38I have epilepsy, strong epilepsy.
0:15:38 > 0:15:40This is interesting, you hung up the phone.
0:15:40 > 0:15:43Which seems an extraordinary thing to do to a child
0:15:43 > 0:15:45who is in that situation, but it's part of your routine.
0:15:45 > 0:15:52Yes. It's so if we can see if we can phone back to see if there is any adults in the house.
0:15:52 > 0:15:54- So they can answer and come and help.- Yes.
0:15:54 > 0:15:56The difficulty was that the phone actually
0:15:56 > 0:15:59ran out of batteries so when you tried to ring back, no answer.
0:15:59 > 0:16:01However, as Jack very plainly explained to us,
0:16:01 > 0:16:04he then went off and, because it wasn't working, found another phone.
0:16:04 > 0:16:06- Where did you find it? - Under the couch.- Under the couch.
0:16:06 > 0:16:09And made a call, 999 again,
0:16:09 > 0:16:11and this is what came through.
0:17:03 > 0:17:06Jack, when the police came through the door,
0:17:06 > 0:17:08how did they come through the door?
0:17:08 > 0:17:10- They kicked it in.- Did they?
0:17:10 > 0:17:14- The lock was coming down.- And what were you doing when they came in?
0:17:14 > 0:17:16Trying to get my sisters out of the way.
0:17:16 > 0:17:20Were you? And were you looking after your mum, keeping her cool?
0:17:20 > 0:17:24I was trying to feed the baby and get the police in at the same time.
0:17:24 > 0:17:26Lots of things going on. Martin, you took the call.
0:17:26 > 0:17:28The call came back in, he was clever enough to ring.
0:17:28 > 0:17:31- And this is what saved his mum's life, yes?- Yes.
0:17:31 > 0:17:34Because... Explain how using a different phone helped.
0:17:34 > 0:17:36Well, the phone had been used before to ring the police.
0:17:36 > 0:17:39So we did a quick search on the systems
0:17:39 > 0:17:41and we got an address from that telephone number
0:17:41 > 0:17:43so we went straight on the radio.
0:17:43 > 0:17:48Leanne, when you became conscious again, what did the police and the ambulance people tell you?
0:17:48 > 0:17:50The first person that told me anything was Jack.
0:17:50 > 0:17:54He was jumping up and down hyper, he was like, "I've saved your life."
0:17:54 > 0:17:59At the time I knew I'd had a seizure because I know the symptoms, and it wasn't until I fully came around
0:17:59 > 0:18:02that the police and paramedics said, "Jack is telling the truth."
0:18:02 > 0:18:04They talked me through what had actually happened,
0:18:04 > 0:18:07and I was quite amazed that Jack had actually done that
0:18:07 > 0:18:09for such a young age.
0:18:09 > 0:18:11Absolutely amazing. It's an extraordinary story.
0:18:11 > 0:18:13Can I get...can we do a high-five?
0:18:13 > 0:18:16Thank you very much. You really did save your mum's life.
0:18:16 > 0:18:20If you're going to teach your child to use a phone,
0:18:20 > 0:18:24use one that's registered to the house so they can send people straightaway to help.
0:18:24 > 0:18:26- A pleasure to meet you all, thank you.- Thank you.
0:18:30 > 0:18:35Still to come on Real Rescues, the junior football team about to be swept out to sea.
0:18:39 > 0:18:41Guys, climb up here.
0:18:41 > 0:18:43Hurry up, guys.
0:18:44 > 0:18:50And an animal 999 call - yes, that's a bullock trapped down a well.
0:18:52 > 0:18:55Earlier we saw driver Penny trapped in her car.
0:18:55 > 0:19:01Paramedics urgently need to find a way to get her out of the car without putting her life at risk.
0:19:03 > 0:19:07The fire crews have been working painstakingly for almost 40 minutes.
0:19:07 > 0:19:09They are preparing to take the roof off.
0:19:09 > 0:19:12However, Penny's condition is beginning to deteriorate.
0:19:12 > 0:19:16The ambulance crew fear she has a collapsed lung and a smashed pelvis,
0:19:16 > 0:19:18which can result in dramatic blood loss.
0:19:18 > 0:19:23The firefighters have cut through the windscreen and are ready to start on the metalwork.
0:19:23 > 0:19:26Hydraulic cutters that they call the jaws of life.
0:19:26 > 0:19:30They cut through all the A, B, C and D posts on a vehicle quite easily.
0:19:30 > 0:19:37Penny is protected by a plastic shield as the powerful machine slices through the metal posts.
0:19:37 > 0:19:40Inside, Richard spots some alarming changes in her condition.
0:19:40 > 0:19:48Before we began the extrication, we noticed that Penny's level of consciousness was starting to drop.
0:19:48 > 0:19:52She was becoming unstable, and we needed to move quite quickly.
0:19:52 > 0:19:56The firefighters are trained and experienced in working under this sort of pressure.
0:19:56 > 0:20:00The lift-out would be carefully choreographed with the ambulance crew.
0:20:00 > 0:20:03Speed is everything, but nothing can be rushed.
0:20:03 > 0:20:08We had to ensure that everything was kept in line in case there was a neck or back fracture,
0:20:08 > 0:20:13because obviously that can then lead to quite a catastrophic injury, should something go wrong.
0:20:14 > 0:20:19Meanwhile, PC Nev Johnson is talking to the other driver in one of the ambulances.
0:20:19 > 0:20:23He's trying to discover how and why she lost control of her car.
0:20:23 > 0:20:27She has no memory of the collision. Nev suspects she may have blacked out at the wheel.
0:20:27 > 0:20:31All I would say is you were followed by a car who did notice you drifting
0:20:31 > 0:20:34in and out the carriageway a little bit of the hard shoulder.
0:20:34 > 0:20:40The ambulance crew carry out some routine tests, but their results are inconclusive.
0:20:40 > 0:20:44It's a distraction of some sort in the vehicle, either medical or some sort of distraction, certainly.
0:20:44 > 0:20:50The priority is freeing Penny - they just have to prise back the crushed door.
0:20:50 > 0:20:53Her ordeal is almost over.
0:20:53 > 0:20:57She's been freed from the mangled metal at her side.
0:20:57 > 0:21:00Now her rescuers are ready to slide her on to a spinal board.
0:21:00 > 0:21:021, 2, 3, lift.
0:21:02 > 0:21:04SHE GROANS
0:21:04 > 0:21:07OK, Penny. Watch her legs.
0:21:07 > 0:21:13When we were removing Penny from the vehicle, it became apparent just how much pain she was actually in.
0:21:13 > 0:21:17She was moving her legs around and she didn't want to straighten her legs.
0:21:17 > 0:21:20She was complaining of a lot of pain around her pelvis area.
0:21:20 > 0:21:25At that point, I think we knew there was a real chance
0:21:25 > 0:21:27she had a pelvic injury, which can actually be quite serious.
0:21:27 > 0:21:31Penny's body has suffered a massive impact.
0:21:31 > 0:21:36They won't know the full extent of her internal injuries until she's at hospital.
0:21:36 > 0:21:40Richard's very concerned about the damage to her pelvis.
0:21:40 > 0:21:43In your pelvis, you have a network of blood vessels.
0:21:43 > 0:21:47If you break your pelvis, these become exposed, as with any laceration,
0:21:47 > 0:21:53and you can potentially lose pretty much your blood volume, so you could bleed out completely.
0:21:53 > 0:21:55It's not long now.
0:21:55 > 0:21:58One final lift, and she'll be out and on the ambulance stretcher.
0:22:07 > 0:22:09Thanks, guys, that's brilliant teamwork.
0:22:11 > 0:22:15Richard will travel in the ambulance with Penny, monitoring her condition.
0:22:17 > 0:22:20Now Nev and Ian can take a closer look at the wreckage.
0:22:20 > 0:22:24It's amazing. The side impact has done really well.
0:22:24 > 0:22:28Considering the car was lifted off the pavement, off the road around here.
0:22:28 > 0:22:30Those barriers are brilliant.
0:22:30 > 0:22:37That drop there as well. If it weren't for the barrier, that car could have gone right over there.
0:22:37 > 0:22:41They discovered that only the crash barrier has stopped Penny's car
0:22:41 > 0:22:44from dropping 80ft onto the busy motorway below.
0:22:47 > 0:22:52Penny's on her way to A&E where the trauma team are standing by.
0:22:52 > 0:22:55Meanwhile, her husband John is flying home to be at her side.
0:23:02 > 0:23:04Penny, I know you don't remember much of that.
0:23:04 > 0:23:08Graham, you do, because you were the doctor, the surgeon, on call that day.
0:23:08 > 0:23:12You had a catalogue of injuries - what were they?
0:23:12 > 0:23:14I'd ruptured my spleen
0:23:14 > 0:23:20and also ruptured my diaphragm and had shattered my pelvis.
0:23:20 > 0:23:24Which are very serious injuries. What did you do when you saw her?
0:23:24 > 0:23:28I first met Penny in the resuscitation room of the emergency department,
0:23:28 > 0:23:30and it was clear that she was very, very ill
0:23:30 > 0:23:34and was bleeding internally excessively.
0:23:34 > 0:23:36We had no choice, but to take her
0:23:36 > 0:23:39to the operating theatre and we didn't know what we'd find.
0:23:39 > 0:23:42We'd normally try to do a scan to try and find out
0:23:42 > 0:23:45what the problems were, but it all came as a bit of a surprise.
0:23:45 > 0:23:49Would you say they were kind of catastrophic injuries that she had then?
0:23:49 > 0:23:52Those are the sort of injuries that most people don't survive.
0:23:52 > 0:23:54Wow. So what makes her different?
0:23:54 > 0:23:58Obviously, the skills of you and everybody else who was involved, what makes Penny special then?
0:23:58 > 0:24:02Well, Penny's young and Penny's fit, which I hope she's pleased I say that.
0:24:02 > 0:24:06Also, she got to our emergency room pretty quickly,
0:24:06 > 0:24:11and we also didn't spend a long time thinking about what to do. We just got on and did it.
0:24:11 > 0:24:13OK. So what made you think did it, Penny?
0:24:13 > 0:24:17You play hockey, you are a pretty sporty person, do you think that made a difference to you?
0:24:17 > 0:24:20Yes, I think that did make a huge difference.
0:24:20 > 0:24:24I think all that's gone on in life before something like this makes a huge difference.
0:24:24 > 0:24:27You play the clarinet. Did that make a difference to your lungs?
0:24:27 > 0:24:29I think I'd got very good breath control.
0:24:29 > 0:24:34So when I didn't have part of my lungs working,
0:24:34 > 0:24:38I was able to control what I did have working, but I think
0:24:38 > 0:24:41it's got to go down primarily to the skill of the people
0:24:41 > 0:24:43who got me out of the car and the team in A&E.
0:24:43 > 0:24:47- What would you say to all of them? - An enormous thank you.
0:24:47 > 0:24:50How are you now, how are you doing?
0:24:50 > 0:24:55Yeah, I spend an awful lot of time in the physio gym with physio colleagues.
0:24:55 > 0:24:58I've a lot to be grateful to them as well
0:24:58 > 0:25:02for getting me on the road to recovery, but I'm getting there.
0:25:02 > 0:25:04You're not skiing yet?
0:25:04 > 0:25:05- No.- Are you driving yet?
0:25:05 > 0:25:09Yes, I'm driving - the desire to be independent far outweighed
0:25:09 > 0:25:12the fear of getting back behind the wheel of a car again.
0:25:12 > 0:25:16What's striking about you is you seem to me an immensely positive person.
0:25:16 > 0:25:20- Does that make a difference to people's recovery as well? - I'm sure it does, yes.
0:25:20 > 0:25:24After that sort of injury, you have a lot of recovery to make,
0:25:24 > 0:25:28even after you've left hospital, and Penny's done fantastically.
0:25:28 > 0:25:30Brilliant. It's lovely to meet you, Penny, thank you.
0:25:30 > 0:25:32- Thank you very much.- Nick.
0:25:32 > 0:25:35Police say that the driver of the Vauxhall
0:25:35 > 0:25:38did have a blackout and she's been banned from driving for nine months.
0:25:38 > 0:25:44The DVLA are investigating her medical condition to see if she can be allowed to return to the road.
0:25:44 > 0:25:47Now, a bullock in a very, very small space.
0:25:47 > 0:25:52When farmer Chris counts his cattle he discovers one steer is missing, but where is it?
0:25:52 > 0:25:55Well, it's... Well, it's down a well.
0:25:55 > 0:25:59And it'll take major engineering work to get to it.
0:26:01 > 0:26:07The bullock is curled up at the bottom of a 12-foot deep well shaft.
0:26:07 > 0:26:11- Chris couldn't take in what he was seeing.- I was absolutely horrified.
0:26:11 > 0:26:13I could not believe... This well has been there
0:26:13 > 0:26:19for as long as I'd been farming here, 46-47 years, and we never had that problem before.
0:26:19 > 0:26:23I was absolutely staggered. I'd never seen anything like it.
0:26:24 > 0:26:26Chris had been checking his beef herd.
0:26:26 > 0:26:30He raised the alarm when the numbers didn't add up.
0:26:30 > 0:26:33I counted them, and there was one short, so I thought,
0:26:33 > 0:26:36"My goodness me, there's one gone into the river."
0:26:36 > 0:26:40'So I walked the river banks - no sign of any cattle.'
0:26:40 > 0:26:44I came back, walked around them and, to my horror,
0:26:44 > 0:26:46I saw this one steer in the well.
0:26:46 > 0:26:50So, Chris got straight on to Shropshire Fire and Rescue.
0:26:52 > 0:26:53And it's fallen in the well?
0:26:53 > 0:26:55It's gone into the well.
0:26:55 > 0:26:59It's about, I suppose, a three-foot diameter well.
0:26:59 > 0:27:02He's wrapped up in the bottom, and it's quite deep.
0:27:02 > 0:27:07Watch manager Paul Fulgoni and his team responded to the call.
0:27:07 > 0:27:15I went down in Chris's 4x4 and just made sure that the track would take a fire appliance or two.
0:27:15 > 0:27:16There's an area here...
0:27:18 > 0:27:22Looking down into the well, two metres by about four metres deep,
0:27:22 > 0:27:24and at the bottom, it was absolutely full of animal
0:27:24 > 0:27:26with no space around it at all.
0:27:26 > 0:27:29The lack of space is a real problem.
0:27:29 > 0:27:32The dangers to the crew were, if we've got to put a firefighter down
0:27:32 > 0:27:35in a confined space with an animal that's...
0:27:35 > 0:27:38You can't tell whether it's going to thrash around
0:27:38 > 0:27:41and injure a firefighter with its feet, head or whatever.
0:27:41 > 0:27:45They have to find some way of creating space
0:27:45 > 0:27:49around the bullock to save it and also to protect the firefighters.
0:27:49 > 0:27:54Chris comes up with just the man to help - local digger driver Brian.
0:27:57 > 0:28:03He starts digging down a few feet away to create a slipway to the well wall.
0:28:03 > 0:28:09My concern was the fact that it was 12 foot deep, the trench is going to be 12 foot deep -
0:28:09 > 0:28:13there's no way you'd want to dig a trench 12 foot deep with sheer sides.
0:28:13 > 0:28:16So I had to taper the sides into the bottom.
0:28:16 > 0:28:21There's a massive amount of soil to be removed before they even get to the well wall.
0:28:21 > 0:28:24As he gets closer, there's concern that one wrong move
0:28:24 > 0:28:27could mean serious injury to this valuable bullock.
0:28:27 > 0:28:31But Chris never doubts his friend's skill.
0:28:31 > 0:28:35He's just so accurate with the way that he swings that bucket around.
0:28:35 > 0:28:39I would say he could put a cork in a bottle and not break it.
0:28:42 > 0:28:45It's a noisy and potentially terrifying experience
0:28:45 > 0:28:49for this young steer, but he's staying remarkably calm.
0:28:49 > 0:28:53He was always very, very quiet all of the time that he was down there.
0:28:53 > 0:28:57He's a very quiet steer, and it didn't seem to worry him at all.
0:28:57 > 0:29:00They finally reach the brick walls of the well,
0:29:00 > 0:29:04which will have to be dismantled, but without pushing them in onto the bullock.
0:29:04 > 0:29:07I made sure I only took two rows at a time out.
0:29:07 > 0:29:14Taking a large lump of brickwork out would weaken the structure, and my thought was that
0:29:14 > 0:29:17the sides of the well would then collapse on the bullock.
0:29:17 > 0:29:23So far, so good. But the animal has been trapped in this confined space for at least two hours.
0:29:23 > 0:29:27They can't tell at this stage if it has any serious injuries.
0:29:27 > 0:29:31The next part of the rescue will be critical.
0:29:31 > 0:29:33Once we enlarged the trench, the front of the Bullock turned,
0:29:33 > 0:29:37and we were able to see him elongated in the bottom of the trench.
0:29:37 > 0:29:40We were hoping that he'd have strength to be able to stand.
0:29:40 > 0:29:43That would have been the best scenario.
0:29:43 > 0:29:45Unfortunately, he didn't have the strength in his legs.
0:29:45 > 0:29:47They have to use the crane to lift him out,
0:29:47 > 0:29:50but first they need to get the strops around him.
0:29:51 > 0:29:54We have to be careful where we fix the strops around an animal.
0:29:54 > 0:29:57We can't take them round the middle, because they've not got
0:29:57 > 0:30:01the ability to take their own body weight in their stomach area.
0:30:01 > 0:30:06So it's got to be under the front legs and at the rear, round the hindquarters, round the hips.
0:30:06 > 0:30:09So it takes a little bit of time to fix those strops.
0:30:09 > 0:30:13At last they're ready to start lifting.
0:30:17 > 0:30:22Slowly, but surely, the bullock is brought to level ground.
0:30:22 > 0:30:25An awesome sight, really, seeing the steer hanging in mid-air
0:30:25 > 0:30:28with two straps around.
0:30:28 > 0:30:30But he was OK, he never struggled.
0:30:30 > 0:30:32He was very quiet.
0:30:32 > 0:30:38But the bullock has been squeezed up in the well for so long that its legs just can't get going.
0:30:38 > 0:30:42It's an anxious moment for everyone, especially Chris.
0:30:42 > 0:30:44I thought initially he was going to stand,
0:30:44 > 0:30:50but as they let the weight off very slowly, he collapsed, really.
0:30:50 > 0:30:55The vet administers antibiotics and painkillers.
0:30:55 > 0:30:59There's no sign of broken limbs, which was everyone's main concern, but it is possible
0:30:59 > 0:31:03that the whole trauma could have been too much for him.
0:31:03 > 0:31:06It's going to be a long night for Chris as he waits to see
0:31:06 > 0:31:08if his bullock gets back on its feet.
0:31:08 > 0:31:11And here they take calls about animals quite a lot.
0:31:11 > 0:31:14Right now, they're dealing with two Jack Russells which are loose
0:31:14 > 0:31:18on one of the motorways and are in danger of causing an accident.
0:31:18 > 0:31:21Now, we've all travelled behind a lorry at some stage,
0:31:21 > 0:31:24praying that its load is more secure than perhaps it looks.
0:31:24 > 0:31:29Most are safe as houses, but every now and again, the worst happens.
0:31:33 > 0:31:41A 999 call's just come in. Traffic cop Rob Brind is on his way to a car accident in a narrow country lane.
0:31:41 > 0:31:44An HGV has shed part of its load
0:31:44 > 0:31:47and it's hit another car,
0:31:47 > 0:31:50so we're just going to assist.
0:31:50 > 0:31:51Local units are already in attendance.
0:31:51 > 0:31:53We'll just see what's going on.
0:31:55 > 0:31:59The scene is filled with emergency vehicles.
0:31:59 > 0:32:04A car has a smashed windscreen, but it's not been caused by a collision with another vehicle.
0:32:04 > 0:32:07Dave and Linda Jones, the couple in the car,
0:32:07 > 0:32:12have had an incredibly lucky escape after a pick-up truck shed its load.
0:32:12 > 0:32:16We were just driving along, going that way, and a lorry
0:32:16 > 0:32:22going that way round the bend had, like, fence posts on the back, and they all just tumbled off and hit us,
0:32:22 > 0:32:25went through the windscreen and the front of the car.
0:32:25 > 0:32:32Three or four of the fence posts flew onto the bonnet of their car, shooting up onto the windscreen.
0:32:32 > 0:32:37Somehow, the posts were deflected by the wiper blades just inches away from the couple.
0:32:37 > 0:32:39Yeah, hit the windscreen.
0:32:39 > 0:32:42Dave was driving, but is adamant he's OK.
0:32:42 > 0:32:47He seems to be fine. He's probably coping better than I am.
0:32:47 > 0:32:49But ambulance technician Kevin Deverall needs to make sure
0:32:49 > 0:32:52- Dave has no hidden injuries. - I'm absolutely fine.
0:32:52 > 0:32:56I've been walking up and down this road with the police for 20 minutes.
0:32:56 > 0:32:59It doesn't mean a thing. People have got up and walked around,
0:32:59 > 0:33:02and then, all of a sudden, their back starts to hurt.
0:33:04 > 0:33:07Rob goes off to talk to the driver of the pick-up truck
0:33:07 > 0:33:11as Dave and Linda try to come to terms about what's happened.
0:33:11 > 0:33:16It was so quick. I hit the brakes, and that was that.
0:33:16 > 0:33:18The car was a mess.
0:33:18 > 0:33:21My wife's in total shock.
0:33:21 > 0:33:26Well, if you saw three or four big fence posts coming towards you...
0:33:26 > 0:33:30I think when the lorry braked, they flew off,
0:33:30 > 0:33:33went straight through.
0:33:33 > 0:33:36Luckily, it didn't come into the car, or...
0:33:36 > 0:33:38We'll be all right.
0:33:40 > 0:33:45The posts have smashed the car's windscreen, but thankfully, it didn't shatter.
0:33:45 > 0:33:50All the same, Kevin would rather the couple were thoroughly checked over in hospital.
0:33:50 > 0:33:53We've got a lady who's quite shocked, because, obviously, when the timbers
0:33:53 > 0:33:56hit the windscreen, she thought they were going to come through.
0:33:56 > 0:33:59So she slid down in her seat belt in the chair,
0:33:59 > 0:34:03trying to avoid the wood coming through, and the gentleman's got
0:34:03 > 0:34:07a little bit of discomfort where he was jolted in the seat,
0:34:07 > 0:34:10and both of them are refusing to go to hospital at the moment.
0:34:10 > 0:34:15But we're going to stay with them and make sure of their blood pressure level and their pulse settles down.
0:34:15 > 0:34:19He's amazed that no-one has been more seriously hurt.
0:34:19 > 0:34:23All of these fence panels have slid across the bonnet,
0:34:23 > 0:34:25and, for some reason, they've not actually gone into the car.
0:34:25 > 0:34:31If they'd gone into the car, we probably would have been looking at a double fatal.
0:34:31 > 0:34:34So they're VERY lucky, and I think they both realise how lucky they are.
0:34:34 > 0:34:37And it's just sinking into them now
0:34:37 > 0:34:39that they had a very narrow escape.
0:34:39 > 0:34:43Well, if we'd been going faster, I think it would have come straight through,
0:34:43 > 0:34:47but we were only doing, like, 30mph when the logs hit us.
0:34:51 > 0:34:54So we're all right. We'll be fine - I hope.
0:34:59 > 0:35:02Meanwhile, Bob has been investigating how these fence posts managed
0:35:02 > 0:35:05- to part company with the pick-up. - I've spoken to the guys down there.
0:35:05 > 0:35:12They've confirmed that they did shed a load, and it's all been put back and it's all secure now.
0:35:12 > 0:35:17I've got to confirm that. Now, the way I've dealt with it is given them a fixed-penalty notice
0:35:17 > 0:35:19for a dangerous load, effectively,
0:35:19 > 0:35:24and that is a £60 fine, three points on a licence.
0:35:24 > 0:35:30So, hopefully, it'll stop them from ever doing this again, and making sure that their load is secure.
0:35:30 > 0:35:35The good thing is your car and your windscreen did what it's supposed to do, and that is protect you guys.
0:35:35 > 0:35:39And so you've got to be pretty proud of that, to be honest with you,
0:35:39 > 0:35:42that you're coming out of it pretty much injury-free.
0:35:42 > 0:35:46It could have been far worse. I don't want to be doom and gloom, but that could be.
0:35:46 > 0:35:49Kevin agrees luck was on their side today.
0:35:49 > 0:35:52So, is it straight down and buy a lottery ticket?
0:35:52 > 0:35:56I think you need to! Absolutely!
0:35:56 > 0:35:59Shaken but not stirred.
0:36:02 > 0:36:05Extraordinary. Make sure you secure your load
0:36:05 > 0:36:08if you're tying things on the back of a van.
0:36:08 > 0:36:12OK, moving on. Lifeguards on a beach are always on the lookout for rip currents.
0:36:12 > 0:36:13They're particularly dangerous for swimmers,
0:36:13 > 0:36:15who can be swept out to sea.
0:36:15 > 0:36:18That's exactly what happened at Woolacombe beach in Devon.
0:36:18 > 0:36:20The RNLI had to leap into action
0:36:20 > 0:36:23when eight children and three adults, an entire football team,
0:36:23 > 0:36:24were dragged out into deep water
0:36:24 > 0:36:28and deep trouble, all captured on the lifeguard's helmet camera.
0:36:33 > 0:36:37Luke and Sam are leaping into action.
0:36:37 > 0:36:41They need to get the inflatable rescue boat out fast.
0:36:41 > 0:36:46The rip tide is taking bathers way out to sea.
0:36:46 > 0:36:50Seven of them are already tiring.
0:36:50 > 0:36:53They're under-13s from the same football team.
0:36:53 > 0:36:55Luke goes at full throttle.
0:36:55 > 0:37:01With so many to rescue at once, there's not a second to lose.
0:37:01 > 0:37:05When they get there, Luke throws out floats to the exhausted swimmers,
0:37:05 > 0:37:08whilst Sam wastes no time pulling them on board.
0:37:08 > 0:37:10Can you get in, mate?
0:37:10 > 0:37:14Just calm down, guys, all right? We're coming to get you.
0:37:14 > 0:37:16Cheers, mate. Back here.
0:37:18 > 0:37:21Quick. Stay there.
0:37:23 > 0:37:24You all right?
0:37:26 > 0:37:29Give us the girl, buddy! The girl.
0:37:29 > 0:37:31Are you all right for two minutes?
0:37:31 > 0:37:35We'll come and get you. Do you want a life jacket, mate?
0:37:38 > 0:37:41And this is Joe and Tommy, who were in the water.
0:37:41 > 0:37:42That looked pretty scary.
0:37:42 > 0:37:49Erm, yeah. You don't realise how scary it is until it's all over and you realise how lucky you are.
0:37:49 > 0:37:51Was it frightening when you were in the water?
0:37:51 > 0:37:56Yeah. It just takes you out of breath, really, and you can't swim, so you have to...
0:37:56 > 0:37:59- You just have to hang on there! - Yeah.- Granddad's with them, as well.
0:37:59 > 0:38:02We actually saw you float up alongside the boat there.
0:38:02 > 0:38:03Why were you in the water
0:38:03 > 0:38:06and why did you get into such trouble so quickly?
0:38:06 > 0:38:10Well, we take the guys on a football tour at the end of the season
0:38:10 > 0:38:12and we always take them for a swim.
0:38:12 > 0:38:14And we went onto Woolacombe beach in between the flags,
0:38:14 > 0:38:18where we were basically waist to chest height,
0:38:18 > 0:38:23just swimming with them, and then, before you knew it, we were washed out to sea.
0:38:23 > 0:38:25Just could not swim against the tide.
0:38:25 > 0:38:28I've always called them "rip tides", but they're called "rip currents", I'm told.
0:38:28 > 0:38:31What does it feel like when you get taken by one?
0:38:31 > 0:38:37Er, you don't initially know, until you sort of look and realise how far
0:38:37 > 0:38:40you are from the beach and you're actually going backwards.
0:38:40 > 0:38:43You must have been terrified to see the kids going out with you.
0:38:43 > 0:38:48Er, I can't say I was terrified, because... I'd obviously got my two grandchildren there.
0:38:48 > 0:38:52We also take other children whose parents can't go and we look after them,
0:38:52 > 0:38:56so you've got children in there, your own family and others...
0:38:56 > 0:38:59I think I'd be terrified at that stage, especially with other people's kids.
0:38:59 > 0:39:01Let's take a look how it developed.
0:39:01 > 0:39:03Jump out that side, guys, now, quick.
0:39:03 > 0:39:05Quick, quick, hurry up.
0:39:06 > 0:39:08Hurry up, hurry up, hurry up.
0:39:13 > 0:39:15They rushed back out for the rest of the swimmers.
0:39:15 > 0:39:17Again they head for the youngest first.
0:39:20 > 0:39:21Cheers, buddy.
0:39:21 > 0:39:24Some surfers are helping out.
0:39:24 > 0:39:27The children are clinging onto their boards.
0:39:27 > 0:39:28Climb up here.
0:39:35 > 0:39:38Mate, climb in, I'm not going to lift you all the way.
0:39:38 > 0:39:40Hurry up, guys.
0:39:42 > 0:39:48The boys are clearly relieved to get out of the water and get back to dry land to join the rest of their team.
0:39:49 > 0:39:52After one more trip to pick up the adults, it's time for a head count.
0:39:52 > 0:39:56One, two, three, four, five, six, seven, eight,
0:39:56 > 0:40:00- nine, ten, eleven. - All of the eleven are safe and well.
0:40:00 > 0:40:01Yeah, no-one's swallowed any water?
0:40:01 > 0:40:03No.
0:40:03 > 0:40:06Yeah? You feeling all right? You're not feeling sick? As long as you're all good, eh?
0:40:09 > 0:40:12All a very terrifying experience, but resolved very quickly,
0:40:12 > 0:40:14thanks to Luke, who basically had the camera on there,
0:40:14 > 0:40:16and his colleague in the boat.
0:40:16 > 0:40:18- What's your colleague's name?- Sam.
0:40:18 > 0:40:19Sam, OK. Tell us what happened there.
0:40:19 > 0:40:24Because you're on a beach between the flags, so it's presumably a safe swimming beach,
0:40:24 > 0:40:28and yet suddenly you are all swept out to sea. How does that happen?
0:40:28 > 0:40:30It is. We put the red and yellow flags
0:40:30 > 0:40:32at the safest place at the time.
0:40:32 > 0:40:34Throughout the day, we'll assess the conditions
0:40:34 > 0:40:35and move them if need be.
0:40:35 > 0:40:38But with sudden rip currents, they come out of nowhere,
0:40:38 > 0:40:42and literally within minutes, they take people out if people are in the way.
0:40:42 > 0:40:45There are two ways to deal with rip currents.
0:40:45 > 0:40:47There's no point in trying to swim against it.
0:40:47 > 0:40:49Absolutely not, no. That just wears you out.
0:40:49 > 0:40:52You use a lot of energy and you get taken out anyway.
0:40:52 > 0:40:55You're more in danger of drowning if you lose that energy. So conserve energy.
0:40:55 > 0:40:58Conserve energy and stay nice and calm and raise your arm.
0:40:58 > 0:41:00It's easier for the lifeguards to notice.
0:41:00 > 0:41:02The guys did very well.
0:41:02 > 0:41:05Given that they were swept out, Granddad and everybody did exactly the right thing.
0:41:05 > 0:41:07They did extremely well, yup.
0:41:07 > 0:41:08They realised they were in trouble,
0:41:08 > 0:41:11but they stayed calm, reserved energy and put their arm in the air.
0:41:11 > 0:41:15We already knew about it, but just the arm in the air makes it easier.
0:41:15 > 0:41:19- Can you swim out of a rip tide?- You can if you're a reasonable swimmer.
0:41:19 > 0:41:22We always tell people to swim across or parallel to the beach.
0:41:22 > 0:41:25- So don't try and swim against the current.- Never try.- Swim sideways.
0:41:25 > 0:41:29Swim sideways into the surf line or into the waves where the waves are breaking.
0:41:29 > 0:41:33If not, just let it take you out and stay nice and calm.
0:41:33 > 0:41:37Cos that'll stop, and you'll get a chance to swim back in, or somebody will get you.
0:41:37 > 0:41:40It will stop, and you can swim around it or wait for us to get you.
0:41:40 > 0:41:43Bet you'll be pleased to be back on dry land, aren't you?
0:41:43 > 0:41:44- Yeah.- Yeah?
0:41:44 > 0:41:47I thought you all did very well. Nice to talk to you, guys.
0:41:47 > 0:41:49Thank you very much.
0:41:52 > 0:41:56Just a quick update on those dogs. They think that they were abandoned.
0:41:56 > 0:42:01They've had to close the whole motorway and they're still looking for them. They can't find them.
0:42:01 > 0:42:04Oh, yes, and one other thing before we go today...
0:42:05 > 0:42:10The bullock that had to be rescued from that 12-foot well...
0:42:10 > 0:42:15two hours after his ordeal, he was up on his feet with nothing worse than a few bruises.
0:42:15 > 0:42:19I was very relieved that it was OK. I thought he may have broken a limb,
0:42:19 > 0:42:22and that would have been a big financial loss.
0:42:22 > 0:42:28I was absolutely staggered when I saw that he was OK that evening at 9 o'clock.
0:42:28 > 0:42:32- And he can't thank the firefighters enough.- They were wonderful.
0:42:32 > 0:42:35They brought a tender from Shrewsbury, and of course
0:42:35 > 0:42:38a lifting gear tender from Wellington...
0:42:38 > 0:42:42that was obviously instrumental in getting the steer out.
0:42:47 > 0:42:49That was really interesting about rip currents.
0:42:49 > 0:42:50So do you swim to the side?
0:42:50 > 0:42:54Swim across and away from them. But we haven't got time for more.
0:42:54 > 0:42:56- That's it for Real Rescues today. Join us again tomorrow.- Bye-bye!
0:43:11 > 0:43:14Subtitles by Red Bee Media Ltd
0:43:14 > 0:43:17E-mail subtitling@bbc.co.uk