Episode 9

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0:00:02 > 0:00:05Today on Real Rescues: two sailors are in danger on the high seas.

0:00:05 > 0:00:10Freak waves threaten to throw the lifeboat and catamaran on a deadly collision course.

0:00:10 > 0:00:15The weather picked up again. It was getting quite wild, and you don't want to sink two boats.

0:00:15 > 0:00:22What an entrance! The baby that's born unexpectedly in a hospital foyer, and it's caught on camera.

0:00:23 > 0:00:26And caring for the carer, the young man who looks

0:00:26 > 0:00:29after his family is suddenly taken seriously ill himself.

0:00:32 > 0:00:33See you later, Kevin.

0:00:59 > 0:01:03Welcome to Real Rescues. Here at South Central Ambulance Control

0:01:03 > 0:01:04emergency calls are coming in

0:01:04 > 0:01:08from four of the busiest counties in the UK. Louise?

0:01:08 > 0:01:11Let me give you an idea of what they've been dealing with.

0:01:11 > 0:01:13They've had a motorbike accident to deal with.

0:01:13 > 0:01:16They have also had a boy with a head injury.

0:01:16 > 0:01:17And one of the call takers has

0:01:17 > 0:01:21delivered a baby this morning, which is great.

0:01:21 > 0:01:27The lifeboat crews from the north eastern tip of Scotland are used to working in fierce seas.

0:01:27 > 0:01:29We're about to see what happened when two sailors

0:01:29 > 0:01:33in a stricken catamaran hit near gale-force conditions.

0:01:33 > 0:01:37They were 13 miles out and at the mercy of 20ft waves.

0:01:37 > 0:01:40It was up to the Peterhead lifeboat to save them.

0:01:45 > 0:01:50The RNL lifeboat is plowing through the waves towards the catamaran in distress.

0:01:52 > 0:01:57Coxswain Andy Brown is at the helm, and will be in charge of rescuing the two sailors in trouble.

0:02:01 > 0:02:05The catamaran is a small vessel bobbing around on a large, rough sea.

0:02:05 > 0:02:09And it's hard for Andy to locate them by eye or radar.

0:02:09 > 0:02:12Because of the heavy swell, all you can see is the white caps.

0:02:12 > 0:02:16We'd already been told it was a white-hulled vessel,

0:02:16 > 0:02:18so it'll be quite difficult to spot.

0:02:18 > 0:02:22Luckily, the Far Supporter was there, an oil supply ship.

0:02:24 > 0:02:28The aptly-named ship, the Far Supporter, helps out the lifeboat

0:02:28 > 0:02:32crew by staying near the damaged boat, and guiding them to it.

0:02:32 > 0:02:36The catamaran has lost its steering system and is effectively rudderless.

0:02:36 > 0:02:41Its name is Havbris, Norwegian for "cool breeze", which seems grimly

0:02:41 > 0:02:45ironic, as it's pitched and tossed around in the gales.

0:02:45 > 0:02:52The problem with that day is obviously strong winds, 45-55 knots of wind from the north-west.

0:02:52 > 0:02:54And heavy swell.

0:02:54 > 0:02:56I think it was a 3 to 3.5 metre swell.

0:02:56 > 0:03:00Looking out at sea, lots of spray, lots of wind.

0:03:00 > 0:03:02Every time the bow of the boat goes through a wave,

0:03:02 > 0:03:08you get a lot of spray coming back all over the whole boat, making it difficult to see what you're doing.

0:03:12 > 0:03:17With the conditions so bad, they decide the best plan is to try to tow the boat to safety.

0:03:17 > 0:03:21It's Pat Davidson's job to throw the wrote to the Havbris' crew.

0:03:24 > 0:03:28It's a lot safer to leave the crew on a vessel rather than try

0:03:28 > 0:03:32to transfer them in poor conditions for the safety of them.

0:03:32 > 0:03:36And the old saying is, "Your best life raft is your own vessel."

0:03:38 > 0:03:42Neither of the sailors on board the Havbris are injured, so there's

0:03:42 > 0:03:48no need for the lifeboat crew to risk their lives any further by attempting to jump from one boat to another.

0:03:48 > 0:03:51If one of the crewmen goes overboard, then

0:03:51 > 0:03:54the next crewman is going to have to go overboard and retrieve him.

0:03:54 > 0:03:57It's the last thing we want, we go out with six or seven and

0:03:57 > 0:03:59we want to come home with six or seven of the crew.

0:03:59 > 0:04:03The skipper of the Havbris, Stein, now has the unenviable task of

0:04:03 > 0:04:06perching on the bow of his boat, ready to catch the rope.

0:04:11 > 0:04:16You could see the boat, where some of the waves he was coming across, it looked quite dangerous for him.

0:04:16 > 0:04:18An immediate concern, certainly to the crew standing

0:04:18 > 0:04:23watching him, that if he gets a wave broadside on, he could be over.

0:04:23 > 0:04:26My heart was in my mouth for him, climbing out there.

0:04:27 > 0:04:31The captain of the Far Supporter is continuing to aid the rescue by using

0:04:31 > 0:04:37his ship's larger bulk to shield the catamaran and the lifeboat from the worst of the weather.

0:04:43 > 0:04:49When we were coming round, the first attempt to try to pass the tow line across, the weather picked up again.

0:04:49 > 0:04:52It was getting quite wild and you don't want to sink two boats.

0:04:52 > 0:04:58As they get near, a freak wave suddenly hits the lifeboat hard,

0:04:58 > 0:05:00so much so, the hat is knocked off Pat's head.

0:05:00 > 0:05:04All the ships involved are now getting a little too close for comfort.

0:05:04 > 0:05:09Andy decides to abort the first attempt and steers the lifeboat away.

0:05:12 > 0:05:16They come back for another go. Will they be successful this time?

0:05:20 > 0:05:24As they close in on the Havbris again, yet another rogue wave hits

0:05:24 > 0:05:27both boats, sending them lurching towards each other.

0:05:27 > 0:05:31Luckily they stop just short of colliding.

0:05:31 > 0:05:35Seconds before, we were in a position to throw the line.

0:05:35 > 0:05:39Again, the lifeboat took quite a big lump of water, put us broadside on.

0:05:39 > 0:05:44Fortunately enough, the coxswain got us within inches of the Havbris, and

0:05:44 > 0:05:49we were almost able to pass the rope straight into the crewman's hand.

0:05:49 > 0:05:50He successfully caught it.

0:05:53 > 0:05:58Finally Stein is able to tie his craft to the lifeboat.

0:05:58 > 0:06:03But they're not safe yet. Towing another boat has its own difficulties.

0:06:07 > 0:06:12Towing a slower boat like that in a rough sea, you can get the tow rope

0:06:12 > 0:06:17snapping, you can get the deck fittings ripping off the boat you're trying to tow.

0:06:21 > 0:06:27They make careful progress, and within two hours they've made it back safely into Peterhead Harbour,

0:06:27 > 0:06:33where the pleasant, sunny weather is in stark contrast to the treacherous conditions they'd faced offshore.

0:06:33 > 0:06:36Thankfully, everybody has come through it unscathed.

0:06:36 > 0:06:43We all got back, we got the two casualties back, we got the Havbris back, the lifeboat back, six crew.

0:06:43 > 0:06:48The only casualty on the Havbris call-out was my favourite Beanie hat.

0:06:48 > 0:06:51Which is somewhere in Norway now, probably.

0:06:57 > 0:07:00Joining us all the way from Oslo in Norway

0:07:00 > 0:07:05are the two lads who were actually on that boat, Stein and Ole, who had the most extraordinary time.

0:07:05 > 0:07:07That looked terrifying?

0:07:07 > 0:07:10Yup! It was kind of dramatic.

0:07:10 > 0:07:14What do you think of the guys who came to get you from the lifeboat?

0:07:14 > 0:07:17They were great, of course. They came very quickly.

0:07:17 > 0:07:20I think they were there within half an hour?

0:07:20 > 0:07:24- From leaving, yes.- And they brought us safely into harbour.

0:07:24 > 0:07:27They gave us beer!

0:07:27 > 0:07:29They gave you beer? That's the main thing, isn't it?

0:07:29 > 0:07:32- Not only rescued, they give you a beer as well.- And chips!

0:07:32 > 0:07:34The difficulty was that you'd lost your steering,

0:07:34 > 0:07:41so you were in some difficulty being able to deal with the sudden wind and waves that came up?

0:07:41 > 0:07:45Yes. The wind was so sudden, and so strong.

0:07:45 > 0:07:47Given a little bit of time,

0:07:47 > 0:07:51the waves become so big that you really need to be able to manoeuvre.

0:07:52 > 0:07:57With a little bit more time, the waves would have been a problem even with the ability to manoeuvre.

0:07:57 > 0:08:00We could manoeuvre a little bit, but very badly.

0:08:00 > 0:08:04So you were very pleased to see the guys when they turned up, and took you in tow?

0:08:04 > 0:08:07Getting that rope across to you seemed very difficult.

0:08:07 > 0:08:13That's actually more dangerous than the actual situation at the moment. That's really dangerous.

0:08:13 > 0:08:15I think I got it on the second try?

0:08:16 > 0:08:20- So, they towed you back into Scotland?- Yes.- Will you come back?

0:08:20 > 0:08:25- Did you enjoy the trip to Scotland, notwithstanding having to be rescued out there?- Very much.

0:08:25 > 0:08:28Scotland is a beautiful place. It is, really.

0:08:28 > 0:08:29Definitely going back.

0:08:29 > 0:08:32Definitely going back? Did you enjoy the haggis?

0:08:32 > 0:08:35Yes, for breakfast!

0:08:37 > 0:08:40We even saw the military tattoo in Edinburgh.

0:08:40 > 0:08:42The tattoo is fantastic, isn't it?

0:08:42 > 0:08:45Thank you, very nice of you to come all the way to have a chat with us,

0:08:45 > 0:08:48- and amazing watching that rescue. Thanks.- Thank you.

0:08:48 > 0:08:52I was hoping to speak to Ollie, one of the call takers here, about actually something they've

0:08:52 > 0:08:55been dealing with in the last half an hour or so.

0:08:55 > 0:08:59There's been an accident, a car and a lorry, we understand that one person is trapped.

0:08:59 > 0:09:02What she does, she took the call, basically they've got now there

0:09:02 > 0:09:05an emergency care practitioner, also a basics doctor as well.

0:09:05 > 0:09:08Also an ambulance, and the helicopter as well is on standby.

0:09:08 > 0:09:13So you can kind of get a sense of how busy they are, and the incidents they're dealing with.

0:09:13 > 0:09:16I'll come back to her if she's not busy a little bit later.

0:09:16 > 0:09:18But, she's also on a call. So onto something else.

0:09:18 > 0:09:22When the teenager who looks after his family suddenly falls dangerously

0:09:22 > 0:09:25ill, the ambulance crew have to decide what's best for all concerned.

0:09:28 > 0:09:31Colin and Dave are answering an urgent call from a GP.

0:09:31 > 0:09:34What we're responding to is an 18-year-old boy,

0:09:34 > 0:09:38who the doctor perceives or thinks has got appendicitis.

0:09:38 > 0:09:42If an inflamed appendix is left untreated, it could be fatal.

0:09:42 > 0:09:45So they want to get the teenager into hospital as soon as possible.

0:09:45 > 0:09:48Appendicitis is a very painful condition.

0:09:48 > 0:09:54Often appendicitis is associated with vomiting and nausea, which can increase that pain.

0:09:58 > 0:10:00Ambulance service.

0:10:00 > 0:10:02Hello, Adam. My name's David.

0:10:02 > 0:10:05At the house, they find Adam upstairs, lying doubled up in agony.

0:10:05 > 0:10:07You tell me what's been happening.

0:10:07 > 0:10:12I've got bad stomach pains, pains round there.

0:10:12 > 0:10:16And I keep constantly being sick, whenever I eat anything or drink anything.

0:10:16 > 0:10:19- How long has that been going on for? - About three days.- About three days?

0:10:19 > 0:10:21So you've had abdo-pain...

0:10:21 > 0:10:24Having not eaten properly for such a long time, Adam is feeling very weak.

0:10:24 > 0:10:30- I notice you're not retching at the moment?- I haven't drunk anything.

0:10:30 > 0:10:34Lungs are working perfectly, you don't smoke, do you?

0:10:34 > 0:10:36- Occasionally.- A little bit, OK.

0:10:36 > 0:10:40He needs to be taken to hospital, but the crew have got a problem.

0:10:40 > 0:10:43Your mum isn't very well, is she?

0:10:43 > 0:10:47Adam looks after his sister, and cares for his mum, who suffers from

0:10:47 > 0:10:50a chronic illness and is currently confined to the living room.

0:10:50 > 0:10:55You're the main carer for mum, aren't you? Coz mum's not well.

0:10:55 > 0:10:58And you, of course. Has anybody managed to make

0:10:58 > 0:11:02arrangements for somebody to come in and fill in for the pair of you?

0:11:02 > 0:11:03I look after her when he's not here.

0:11:03 > 0:11:05- How old are you, my dear?- I'm 12.

0:11:05 > 0:11:09We'll need to get someone to come in here and give you a hand.

0:11:09 > 0:11:11My friend is coming to. He's coming to help too.

0:11:13 > 0:11:16Can you make sure that's all covered?

0:11:16 > 0:11:17Yes.

0:11:19 > 0:11:23Because we were taking Adam into hospital, one of the possible outcomes was that

0:11:23 > 0:11:28he'd require surgery, which would have resulted in him being away from the home for a few days at least.

0:11:28 > 0:11:34Obviously, as he was the sole carer, responsible for organising care in that family, when we're taking him

0:11:34 > 0:11:38away we need to try to make sure there was a safety net put in there

0:11:38 > 0:11:40to look after both mum and her daughter.

0:11:42 > 0:11:44To a large extent, that helps out mum, but it also

0:11:44 > 0:11:49means Adam can go to hospital, happy to know that somebody is going to be looking after his mum.

0:11:49 > 0:11:51He can get healed, and then come home again.

0:11:54 > 0:11:57Before they leave, Dave pops into the living room to let mum know what's going on.

0:11:57 > 0:11:59He'll be all right, mum!

0:12:01 > 0:12:05The young man who cares for his whole family now needs care himself.

0:12:05 > 0:12:06- See you later, then.- See you later.

0:12:13 > 0:12:17What I'm going to do now is just check what your blood pressure is,

0:12:17 > 0:12:20and then we'll be taking you off to hospital, OK?

0:12:20 > 0:12:24With his painful stomach, Adam finds it more comfortable to sit.

0:12:24 > 0:12:26Dave needs to make sure his condition is stable

0:12:26 > 0:12:30before subjecting him to the movement of the ambulance.

0:12:30 > 0:12:33Just sit back and relax, I want that level with your heart.

0:12:33 > 0:12:37Meanwhile, Colin has managed to sort out some help for Adam's family while he's away.

0:12:37 > 0:12:40Your mum has got some chronic illnesses, hasn't she?

0:12:40 > 0:12:43We were just concerned about your little sister.

0:12:43 > 0:12:49She's got a next door neighbour that's popping round to deal with pills and stuff like that.

0:12:49 > 0:12:53OK. I'm ready to proceed.

0:12:55 > 0:12:58With his patient made as comfortable as possible,

0:12:58 > 0:13:01Dave takes a moment to talk to him about his long-term health.

0:13:01 > 0:13:06It says 98, which means that 98% of your blood is full of oxygen.

0:13:06 > 0:13:10Obviously, being a little bit of a smoker, that does have an affect on it.

0:13:10 > 0:13:12So, in the long term,

0:13:12 > 0:13:17grab the extra 2% back, you'll feel better for it. Have you ever wanted to give it up?

0:13:17 > 0:13:18I have given up.

0:13:18 > 0:13:20You have given up, have you?

0:13:20 > 0:13:22What happened last time?

0:13:22 > 0:13:24I was back to smoking through stress.

0:13:24 > 0:13:28It was stress, was it? He's a young man at the start of his life.

0:13:28 > 0:13:31He's obviously a very caring young man that feels for people.

0:13:31 > 0:13:34If the reason he's smoking is because he's stressed,

0:13:34 > 0:13:37then if we can sort the stress out, he can have a much healthier life.

0:13:37 > 0:13:40What they might be able to do through your GP, is to try to

0:13:40 > 0:13:45get some help for you coping with it, because you're doing a really good job of looking after your mum.

0:13:45 > 0:13:48But, I think that's probably having a bit of stress on you.

0:13:48 > 0:13:50We come across a lot of hidden young carers.

0:13:50 > 0:13:53It's something that doesn't often get reported.

0:13:53 > 0:13:57Youngsters hanging around in the street being hooligans hits the front page.

0:13:57 > 0:14:00However, young people looking after somebody and

0:14:00 > 0:14:05being really socially responsible tends to be hidden behind doors, because it's not in your face.

0:14:09 > 0:14:13As they reach the hospital, Adam's clearly still in a lot of pain.

0:14:13 > 0:14:16How do you feel? You feel OK?

0:14:16 > 0:14:21Adam and his family will now wait to see if his suspected appendicitis

0:14:21 > 0:14:25is confirmed, and whether he'll need emergency surgery.

0:14:27 > 0:14:29Actually, Adam was operated on straight away.

0:14:29 > 0:14:33He did have appendicitis, and he was in hospital for a couple of weeks recovering from it.

0:14:33 > 0:14:37Luckily, other members of the family stepped in to help look after his mother.

0:14:37 > 0:14:41It's really difficult when someone's a carer, because what happens then?

0:14:41 > 0:14:44That's what they did. They sorted it out. Amazing thing to do.

0:14:44 > 0:14:48Nice that the family could come and help out in a situation like that.

0:14:48 > 0:14:53Appendicitis, that's a very strange thing as well, because I've had friends... and you had...

0:14:53 > 0:14:56I had a burst appendix. One week after my first baby was born.

0:14:56 > 0:14:59Which is complicated by the fact that if you've just had a baby...

0:14:59 > 0:15:00They didn't know what it was.

0:15:00 > 0:15:05Because I was in excruciating pain, and they thought because I'd had a baby, it was to do with that.

0:15:05 > 0:15:07Turned out to be nothing to do with that at all.

0:15:07 > 0:15:09How did you get round to realising it was serious?

0:15:09 > 0:15:12Because I was so ill, I had a very, very high temperature,

0:15:12 > 0:15:16and they'd given me lots of drugs in hospital, and they couldn't control the pain.

0:15:16 > 0:15:20They said, "You had a baby last week, if it was appendicitis, you'd be in pain." I was like,

0:15:20 > 0:15:23"That wasn't pain, this is pain". Much more painful.

0:15:23 > 0:15:25More painful than having a baby?

0:15:25 > 0:15:27- For me it was.- Really? - Yeah.- Good grief.

0:15:27 > 0:15:31So if you've got pain like that, you need take it seriously.

0:15:31 > 0:15:36If you're suffering... We keep saying with these things - if in doubt, make a call, get yourself

0:15:36 > 0:15:40a paramedic round or somebody from the ambulance service, they'll tell you how to deal with it.

0:15:40 > 0:15:41I feel quite...

0:15:41 > 0:15:44- Sorry to take you back to that moment!- You're taking me back!

0:15:44 > 0:15:47Take a break for a moment, because we're going

0:15:47 > 0:15:49to tell you what's still to come on Real Rescues.

0:15:49 > 0:15:52More peril on the water - this time it's a river.

0:15:52 > 0:15:55A fisherman is drowning just metres from safety.

0:15:56 > 0:15:58And a two-ton road sweeper turns turtle.

0:15:58 > 0:16:01The driver can't believe he's alive.

0:16:01 > 0:16:05You've got a bit of bruising there, does it hurt there at all?

0:16:06 > 0:16:10When Caroline told her husband Mike to get her to hospital fast because

0:16:10 > 0:16:12their baby was on its way, he did just that.

0:16:12 > 0:16:16But it still wasn't quite the birth Caroline or the hospital midwives were expecting.

0:16:16 > 0:16:21Just as they reached the doors to maternity, this is what happened.

0:16:21 > 0:16:23It was all caught on CCTV, and as you can see, Caroline

0:16:23 > 0:16:30manages to make it, in quite a rush, through the first door, to buzz on the second door, but then she doesn't

0:16:30 > 0:16:33get actually through that door. Her husband quickly comes in to help her.

0:16:33 > 0:16:38Luckily, this was 1am, and it was spotted because she had to buzz through by one of the

0:16:38 > 0:16:45people on reception who basically called the midwives down to try and give her a bit of assistance.

0:16:45 > 0:16:47Alice was causing all the trouble.

0:16:47 > 0:16:51Mum, Caroline is here. Jamie, who was in charge of midwives.

0:16:51 > 0:16:53What were thinking when you went through that door?

0:16:53 > 0:16:57Just get indoors, out of the cold - it was freezing, it was February.

0:16:57 > 0:17:00Just get indoors and have the baby indoors!

0:17:00 > 0:17:04Kind of lucky that she made it as far as she did because the midwives were then called?

0:17:04 > 0:17:08They were, they came down, and the telephonist called up to say,

0:17:08 > 0:17:11"A lady looks like she's going to give birth in the foyer!"

0:17:11 > 0:17:16I think the midwives thought, "No she's not, we'll get her upstairs to the labour ward."

0:17:16 > 0:17:18Let's see what happened next.

0:17:18 > 0:17:22Caroline, you probably don't remember much of this, do you?

0:17:22 > 0:17:26I don't remember much about that, though, at least I can look back and laugh now.

0:17:26 > 0:17:30At that point the baby's head was out, and Mike thought he was going

0:17:30 > 0:17:34to be delivering her on the floor there and then.

0:17:34 > 0:17:39Right. Luckily, somebody came, because somebody was on the way, trying to get up the stairs.

0:17:39 > 0:17:40Yes, they did.

0:17:40 > 0:17:44Midwives were down very quickly, just before the baby was going to be born.

0:17:44 > 0:17:46You can see the first thought was, "Let's get this lady

0:17:46 > 0:17:51upstairs and in a bit of comfort and privacy", but they quickly realised there wasn't even time for that.

0:17:51 > 0:17:54Did you think you're going to make it to the labour ward?

0:17:54 > 0:17:57No, not at all. When we were in the car, and the waters went,

0:17:57 > 0:18:00I knew that she would be quite quick after the waters had gone.

0:18:00 > 0:18:05They were telling me to get in the wheelchair, and I was just like, "No, it's coming!"

0:18:05 > 0:18:08Let's give people at home a sense of how quick that was.

0:18:08 > 0:18:11How quickly from the waters breaking to her being born?

0:18:11 > 0:18:13- About 18 minutes.- 18 minutes!

0:18:13 > 0:18:16So your midwives had no chance, did they?

0:18:16 > 0:18:19Not at all. The waters broke in the car on the way to hospital.

0:18:19 > 0:18:26And what you did try to do - luckily as I say, it was the early hours of the morning, at least put a sheet up.

0:18:26 > 0:18:27So that people wouldn't see her.

0:18:27 > 0:18:31The midwives are conscious of two things - one, to help Caroline

0:18:31 > 0:18:34and to get Alice delivered safely, but also to try and give a bit

0:18:34 > 0:18:39of dignity where they could, because they were very conscious that this was all being captured on CCTV.

0:18:39 > 0:18:44Did you mind at the time, were you worried or you just wanted the baby to be born?

0:18:44 > 0:18:48I wouldn't have known where I was, I could have been on the moon, it wouldn't have made any difference!

0:18:48 > 0:18:51I just knew the baby had to come out and it was happening there.

0:18:51 > 0:18:55We can see also, very quickly, there was a clean-up operation as well.

0:18:55 > 0:18:58There was, they were busy scrubbing the floor.

0:18:58 > 0:19:00I believe the mark is still there on the carpet!

0:19:00 > 0:19:03- Are you quite proud of that, in a strange way?- I am, yes!

0:19:03 > 0:19:05I think Alice should be as well.

0:19:05 > 0:19:09You've obviously seen millions of births, or hundreds of births,

0:19:09 > 0:19:12does this rank as one of the most ridiculous, in some way?

0:19:12 > 0:19:17It absolutely does. There's no such thing as a normal day in maternity services.

0:19:17 > 0:19:19All of us have exciting stories to tell,

0:19:19 > 0:19:22and I think we'll all be dining out on this one for some time to come!

0:19:22 > 0:19:26I understand that her big brother likes watching this video.

0:19:26 > 0:19:29Oh, over and over again! He asks to watch it all the time!

0:19:29 > 0:19:33- Why is that?- He's four, he just must be fascinated by Alice arriving.

0:19:33 > 0:19:37How is she? You've been really good this morning, haven't you?

0:19:37 > 0:19:40She has, she's a lovely baby, ever so good. Hasn't fazed her at all.

0:19:40 > 0:19:42Nice to meet you, Alice.

0:19:42 > 0:19:44Thanks for coming to see us.

0:19:44 > 0:19:46We're going to leave you now. Nick.

0:19:46 > 0:19:50I'm just trying to get updates for you on the things we were talking

0:19:50 > 0:19:54about earlier, the motorcyclist accident, he's got a damaged knee, he's gone to hospital.

0:19:54 > 0:19:57Hollie can give us a bit of an update on what's going on with

0:19:57 > 0:20:01the incident with the person that was trapped, the traffic accident?

0:20:01 > 0:20:03Yeah, it was a car versus a lorry.

0:20:03 > 0:20:06We've got a basics helimed and a basics

0:20:06 > 0:20:11doctor on board. It's non-life-threatening injuries.

0:20:11 > 0:20:15But there's someone... do you make a decision to send out the helimed?

0:20:15 > 0:20:20Our dispatch team decide to send out the helimed, they look at the job and decide it from there.

0:20:20 > 0:20:24So we know they're on scene at the moment, that's interesting in itself. Thanks, Hollie.

0:20:24 > 0:20:28Julie, if she's not on a call, she's one of the dispatch team who

0:20:28 > 0:20:32makes that kind of decision, and if she's not online... Can I speak ...?

0:20:32 > 0:20:34OK. I'm going to get close

0:20:34 > 0:20:39to you, because you don't have a microphone on and I do.

0:20:39 > 0:20:41How do you make a decision about what things you...

0:20:41 > 0:20:43did you send the helimed out?

0:20:43 > 0:20:47Yeah, we deployed the helimed, because when the details came in,

0:20:47 > 0:20:52it was mentioned that someone was trapped, so that is their criteria.

0:20:52 > 0:20:54They were trapped, so a helimed is deployed.

0:20:54 > 0:20:59- So you have a set of criteria, it comes up on your screen, that looks like...- Exactly.

0:20:59 > 0:21:02We know the helimed's arrived on scene?

0:21:02 > 0:21:03Yeah, it is on scene.

0:21:03 > 0:21:07- Not looking life-threatening at the moment?- We haven't had a sit rep.

0:21:07 > 0:21:09You haven't. OK.

0:21:09 > 0:21:12We'll try and find out a bit more later, thank you very much.

0:21:12 > 0:21:16Helimed is an air ambulance, in case you're wondering - the trouble is,

0:21:16 > 0:21:19you work in a place like this and you start to use the jargon yourself.

0:21:19 > 0:21:22But fascinating, there's a set relay that works to make sure

0:21:22 > 0:21:25the right people turn up at any given accident.

0:21:25 > 0:21:28Car versus a lorry, you always knows who's going to lose in that situation.

0:21:28 > 0:21:33As we heard the lifeboat crew say earlier, when in trouble, stay with your boat.

0:21:33 > 0:21:37But, if you have to abandon ship, Louise has been finding out what to

0:21:37 > 0:21:43do at the headquarters of the Royal National Lifeboat Institution at Poole in Dorset.

0:21:43 > 0:21:47It's not very often you get to control the weather, but this is what we're doing right here.

0:21:47 > 0:21:53We've got raging seas, strong winds, there's thunder, crashing waves and lightning as well.

0:21:53 > 0:21:57I am at the RNLI's sea survival Centre in Poole,

0:21:57 > 0:22:00and this is a world-class rescue training facility.

0:22:00 > 0:22:05If you want to save someone in dangerous sea, this is where you learn.

0:22:05 > 0:22:06What's the scenario today?

0:22:06 > 0:22:10What's happening is we're teaching our crews how to abandon ship,

0:22:10 > 0:22:13and thereby, when they enter the water, reduce the effect

0:22:13 > 0:22:15of cold-water shock on the body.

0:22:15 > 0:22:18- Grant's going to do that for us? - He's going to demonstrate that.

0:22:18 > 0:22:21What he's going to do is cover his airway, and keep that covered

0:22:21 > 0:22:26so when he comes back up above the water, the sea water is not going to egress into his airways.

0:22:26 > 0:22:29He's very experienced, but an incredibly scary thing,

0:22:29 > 0:22:31to jump off a ship...

0:22:31 > 0:22:35It is. What will be happening now to the body and head is that

0:22:35 > 0:22:39the cold water will start to reduce the temperature, being in the

0:22:39 > 0:22:43water reduces the body temperature four times faster than in air.

0:22:43 > 0:22:45The key here is he's not swimming.

0:22:45 > 0:22:48What he's doing is getting into what we call the HELP position.

0:22:48 > 0:22:53The Heat Escape Lessening Position, almost like a foetal position on top of the water.

0:22:53 > 0:22:58Sounds extraordinary, I'm sure you're going to tell me more a little bit later. Thank you.

0:23:01 > 0:23:05It was like any other Sunday morning for Maureen, as she set out for her local church.

0:23:05 > 0:23:08But she never got there - instead, a terrifying crash

0:23:08 > 0:23:12left her urgently needing the skills of the emergency services.

0:23:20 > 0:23:23The Great North Air Ambulance is on an emergency call

0:23:23 > 0:23:28to a head-on collision on a remote country road in the Lake District.

0:23:37 > 0:23:39Dr Tim Lowes is on board.

0:23:39 > 0:23:43He can carry out emergency treatment at the roadside if needed.

0:23:43 > 0:23:49Also on board are paramedic Andy Dalton and pilot Clarke Priestley.

0:23:58 > 0:24:04Coming in to land, the crew can see that this is a high-impact crash on a bend in the road.

0:24:07 > 0:24:11A Land Rover and Honda have collided head-on.

0:24:11 > 0:24:14The 4 x 4 driver is already on his way to hospital,

0:24:14 > 0:24:18but the driver's side of the car has been crushed

0:24:18 > 0:24:21and a 71-year-old woman is still trapped inside.

0:24:21 > 0:24:25- Hi, I'm Tim, one of the doctors. Where are you? Round here?- Yes.

0:24:26 > 0:24:30Maureen was on her way to church when the accident happened.

0:24:30 > 0:24:32She's complaining of neck pain.

0:24:32 > 0:24:37Rapid response paramedic Philip Reed has put a collar on to immobilise it.

0:24:37 > 0:24:39She's also suffering from chest pains.

0:24:39 > 0:24:42Whereabouts in your chest?

0:24:42 > 0:24:45Are you able to put your hand where it hurts?

0:24:45 > 0:24:48Just across the front. Sort of where your seatbelt's been, is it?

0:24:48 > 0:24:51As far as the pain in your chest is concerned, out of 10,

0:24:51 > 0:24:54how many would you give it?

0:24:54 > 0:24:56And is it there all the time?

0:24:58 > 0:25:03'When Maureen said that she had chest pain, there were two issues'

0:25:03 > 0:25:08I was concerned about - one was that she may have had a direct trauma

0:25:08 > 0:25:13to her chest, and possibly had a fractured sternum or fractured ribs,

0:25:13 > 0:25:19or even worse than that, she may have had some problem with possibly

0:25:19 > 0:25:23tearing of her large blood vessels inside the chest cavity.

0:25:23 > 0:25:27The firefighters are about to start cutting the roof off Maureen's car,

0:25:27 > 0:25:30but there's just time for Tim to take a closer look.

0:25:37 > 0:25:41Tender? OK. Because you have got pain in your back,

0:25:41 > 0:25:45we just need to be a bit cautious, because we can't really assess it,

0:25:45 > 0:25:48so we'll try and take you out without twisting or moving your back.

0:25:48 > 0:25:52That's what all this messing about with your car's all about,

0:25:52 > 0:25:57to make sure we don't have you twisting and turning as we take you out of the car.

0:25:57 > 0:26:01Cutting the car will be a noisy, frightening experience for Maureen.

0:26:01 > 0:26:05It's vital her pain is kept under control.

0:26:05 > 0:26:08I'm going to give you some morphine, have you ever had it before?

0:26:08 > 0:26:13It can make you feel a bit woozy, so I'll give you some of this now.

0:26:13 > 0:26:16We'll give that a few minutes to work, then I'll come back

0:26:16 > 0:26:19and see how you're feeling, is that all right?

0:26:19 > 0:26:22Pop your hand back under there and we'll let these gentlemen carry on

0:26:22 > 0:26:24removing bits of your vehicle.

0:26:24 > 0:26:28There's obviously been significant impact, looking at the front of the vehicle.

0:26:28 > 0:26:34There is a risk that she could have an injury to her spine.

0:26:34 > 0:26:36If there is a fracture,

0:26:36 > 0:26:39and it's unstable, and we just sort of twist her out, or assist her

0:26:39 > 0:26:47out of the car, then that could dislodge the fracture, and cause permanent spinal cord injury.

0:26:49 > 0:26:51Has the morphine had any effect at all?

0:26:56 > 0:27:01With Maureen's pain under control, the firefighters can start work getting her out.

0:27:03 > 0:27:06They are about to start taking the car roof off when suddenly

0:27:06 > 0:27:10the air ambulance team suggest a change of plan.

0:27:10 > 0:27:14- You don't need to do that, just- ... It'll just flatten forward, that...

0:27:14 > 0:27:20It was then noticed that actually the rear seats in the car went completely flat,

0:27:20 > 0:27:25and her front seat was able to fold almost completely flat as well.

0:27:25 > 0:27:28So once that became apparent,

0:27:28 > 0:27:33it was then easy, and much quieter and less stressful for her,

0:27:33 > 0:27:39to simply do that, put the seats down and extricate her through the boot, there was plenty of space,

0:27:39 > 0:27:45rather than have the noise of more cutting, and the roof being taken off around her.

0:27:48 > 0:27:52Very carefully, the firefighters have brought Maureen out of the car,

0:27:52 > 0:27:54they've laid her flat on the ground

0:27:54 > 0:27:56where Tim can get a better look at her.

0:27:56 > 0:28:01- Are you OK?- Yes, thank you. - Pain, out of 10?

0:28:01 > 0:28:02It was six...

0:28:05 > 0:28:08OK. Would you like a bit more?

0:28:08 > 0:28:09Are you sure?

0:28:09 > 0:28:12Doesn't cost you anything! It's free!

0:28:12 > 0:28:16In spite of her ordeal, Maureen is keeping very calm.

0:28:16 > 0:28:19Keeping her neck and back absolutely straight,

0:28:19 > 0:28:22they can now roll Maureen onto the scoop stretcher.

0:28:22 > 0:28:25Ready, steady...

0:28:27 > 0:28:30Ready, steady, roll.

0:28:31 > 0:28:36Maureen can now be carried safely across the field to the waiting helicopter.

0:28:40 > 0:28:42She'll be taken to A&E in Carlisle,

0:28:42 > 0:28:45a half hour journey by road, but only ten minutes in the helicopter.

0:28:45 > 0:28:50Once there, she'll be X-rayed to find out what's causing her pain.

0:28:57 > 0:29:00And Maureen did suffer severe bruising.

0:29:00 > 0:29:04I wanted to tell you something - if you phone 999 from your mobile,

0:29:04 > 0:29:08you might assume the call operators would immediately know where you are,

0:29:08 > 0:29:12but that is not necessarily the case, and Karina has a good example of that.

0:29:12 > 0:29:16You had a little boy, he'd fallen off his bicycle, and lost his front teeth, in a bit of a state.

0:29:16 > 0:29:20He had a mobile, but that didn't help you very much, did it?

0:29:20 > 0:29:22No, when a mobile call comes in on the system,

0:29:22 > 0:29:25we get a mobile ellipse, like a circle here.

0:29:25 > 0:29:29It will show us the area that the mobile is possibly in,

0:29:29 > 0:29:32but it's sometimes only 80% or 90% accurate.

0:29:32 > 0:29:39- And could be quite a big area? - It could. In this area, the boy that called up wasn't in this area,

0:29:39 > 0:29:42but he said he was near to a car park, and as you can see here,

0:29:42 > 0:29:47near to this town, we have several car parks showing on the map.

0:29:47 > 0:29:51We need to know exactly what road he's off of or landmark he's near,

0:29:51 > 0:29:55somewhere near that car park, so we can pinpoint exactly where they are.

0:29:55 > 0:29:57I imagine he was really distressed.

0:29:57 > 0:29:59How did you find him in the end with the ambulance?

0:29:59 > 0:30:02Luckily, we had a passer-by walk past, and the boy had said

0:30:02 > 0:30:05there was a house about 1.5 miles away from the car park.

0:30:05 > 0:30:08Luckily for us, a passer-by knew the name of the house,

0:30:08 > 0:30:13so we were able to establish which car park was closest to that house and pinpoint exactly where he was.

0:30:13 > 0:30:17And what sort of thing is useful for people to tell you?

0:30:17 > 0:30:19For example, if they had a pub name, would that help you?

0:30:19 > 0:30:23Anything. A local pub that you've driven past or the name of the roadis great,

0:30:23 > 0:30:27- or any landmarks or points that we can pinpoint. - OK, so we've got an example.

0:30:27 > 0:30:33If you put in the White Hart, for example, in here, because I imagine there are lots of White Harts around.

0:30:33 > 0:30:35They say, "I passed a pub called the White Hart,"

0:30:35 > 0:30:38you've immediately got the addresses of them all here.

0:30:38 > 0:30:40Yeah. Say for example we had one in Andover,

0:30:40 > 0:30:44even if they're not actually at the pub, we can go through directions

0:30:44 > 0:30:48with the caller and say, "Where did you turn from that pub to go down which road?"

0:30:48 > 0:30:51So we can track them down to exactly where they are.

0:30:51 > 0:30:54Which is really useful information. What should people learn from this?

0:30:54 > 0:30:57They should look out where they are, I guess.

0:30:57 > 0:30:59If they can make a mental note if they're going anywhere,

0:30:59 > 0:31:03particularly in the summer around the New Forest or rural areas,

0:31:03 > 0:31:06make a mental note of landmarks you've gone past or roads that you're on.

0:31:06 > 0:31:09You've got to be a bit of a detective. And you found the boy.

0:31:09 > 0:31:12- We got to him in the end and he was taken to hospital.- And he was OK.

0:31:12 > 0:31:14- Yep.- Brilliant work. Thank you.- OK!

0:31:14 > 0:31:19I wonder, if you had to do that, whether you could tell people where you'd been to get to where you are.

0:31:19 > 0:31:21There's a little game you can play at home!

0:31:21 > 0:31:25The UK's lifeboat crews regularly work in tandem with the emergency services.

0:31:25 > 0:31:30We're about to see them working with the Royal Navy, rescuing a drowning fisherman.

0:31:30 > 0:31:35First, Louise has some more details of vital survival techniques.

0:31:35 > 0:31:40You've managed to get everybody safely off that burning ship into this icy-cold water.

0:31:40 > 0:31:42You said don't swim. Why not? What are they doing now?

0:31:42 > 0:31:47The reason we say not to swim is to reduce the effects of cold-water shock on the body.

0:31:47 > 0:31:50What we've done now is get the guys into a huddle position.

0:31:50 > 0:31:54The benefits of getting into a huddle position is they can look at each other,

0:31:54 > 0:31:58they can make sure that everybody's OK and any ill or injured they can start to look after.

0:31:58 > 0:32:01The temperature of the water in the centre, is starting to warm up a little bit.

0:32:01 > 0:32:06Anybody that is ill or injured, can get straight into the centre and feel a little bit more loved.

0:32:06 > 0:32:08And, crucially, more heat, as well.

0:32:08 > 0:32:12Absolutely. But also, the other benefit that is even more important

0:32:12 > 0:32:17is that the huddle is more of a visual target to passing ships or passing aircraft going overhead.

0:32:17 > 0:32:21They're now going to try and get into the life raft. How will they do that?

0:32:21 > 0:32:25What they'll do now is get into what we call a crocodile position,

0:32:25 > 0:32:29although we did talk about not swimming. But they've got to get to the life raft,

0:32:29 > 0:32:32so they'll swim together in a crocodile.

0:32:32 > 0:32:37So safety in numbers, get themselves to the life raft and then start getting into the life raft.

0:32:37 > 0:32:40And you also talked to me about the key to survival here.

0:32:40 > 0:32:43There are three things to think about, aren't there?

0:32:43 > 0:32:46That's right. It's called the survival triangle.

0:32:46 > 0:32:50You have equipment, knowledge and, fundamentally, you have willpower.

0:32:50 > 0:32:53OK? And a combination of those three elements basically will

0:32:53 > 0:32:56increase your chances of survival dramatically.

0:32:56 > 0:32:58That's interesting that willpower is part of it.

0:32:58 > 0:33:01Absolutely, because once they get into their life raft,

0:33:01 > 0:33:05they'll have to go through their survival bag they have in there.

0:33:05 > 0:33:10So, that will include things like a hand-held radio, a mobile GPS,

0:33:10 > 0:33:14water, food, first-aid kit and, more importantly, sick bags, as well.

0:33:14 > 0:33:18Let's face it, being in a life raft like that is a confined environment.

0:33:18 > 0:33:21Being thrown around on the open waves, you do tend to be a bit seasick.

0:33:21 > 0:33:23- Well, we'll let you get in.- OK.

0:33:23 > 0:33:26This type of rescue doesn't always happen far out at sea.

0:33:26 > 0:33:31The Falmouth RNLI had to act very quickly to save a fisherman

0:33:31 > 0:33:34who was fighting for his life only metres from the shore.

0:33:37 > 0:33:40The RNLI inshore lifeboat's been launched to help a fisherman

0:33:40 > 0:33:43who's got into trouble in the River Fal.

0:33:43 > 0:33:47He was using his punt to carry his catch, when it drifted away.

0:33:47 > 0:33:50He tried to wade after it but became trapped in a current.

0:33:52 > 0:33:56Although he's got himself back close to the shore, he's too exhausted

0:33:56 > 0:34:00and cold to do any more, and he's in danger of sliding beneath the water.

0:34:00 > 0:34:03The lifeboat crew need to act quickly.

0:34:03 > 0:34:07Two of them get straight in to keep the man's head above water,

0:34:07 > 0:34:09and, with the help of local fishermen,

0:34:09 > 0:34:12get him onto the relative safety of the rocks.

0:34:12 > 0:34:14It's a cold December afternoon,

0:34:14 > 0:34:18so he's wrapped in a blanket as the lifeboat moves in close.

0:34:21 > 0:34:25Once on board, the fisherman is given immediate first aid,

0:34:25 > 0:34:28but it's clear he needs urgent hospital treatment.

0:34:30 > 0:34:34A Royal Naval helicopter is already overhead.

0:34:34 > 0:34:37Just five minutes after the launch of the lifeboat,

0:34:37 > 0:34:41a winch man is being lowered onto it, and one minute later, the injured man

0:34:41 > 0:34:46is being hoisted to safety on his way to the Royal Cornwall Hospital.

0:34:48 > 0:34:52So, I'm now in a life raft, where the RNLI are training to do exactly that,

0:34:52 > 0:34:55get somebody off a small boat. It's incredibly difficult, isn't it?

0:34:55 > 0:34:58- Very much so, yes. - So what are the priorities?

0:34:58 > 0:35:01The priorities is having a nice, skilled rescue.

0:35:01 > 0:35:02It takes a lot of training,

0:35:02 > 0:35:06and as you said, it's a very extreme situation to be in,

0:35:06 > 0:35:08and the training is imperative at that point.

0:35:08 > 0:35:10We have a winch man coming down.

0:35:10 > 0:35:13We'll direct him in. OK?

0:35:13 > 0:35:15The casualty comes to the winch man.

0:35:15 > 0:35:17Listen carefully to what the winch man tells you.

0:35:17 > 0:35:20Keep your arms down by your side at all times.

0:35:22 > 0:35:25OK. The casualty's now being winched away.

0:35:25 > 0:35:28Wow, that is incredible!

0:35:28 > 0:35:32- And there she goes. - There she goes.- Hopefully safe.

0:35:32 > 0:35:34Straight into the helicopter.

0:35:34 > 0:35:38But this is entirely different. This looks dangerous to me as it is, but

0:35:38 > 0:35:41that would be a helicopter, so that brings its own problems, as well.

0:35:41 > 0:35:46You'd have a massive down draught, as well, forcing more air pressure down onto the life raft.

0:35:46 > 0:35:50Possibly the sea state would be an issue, the swell and the surf etc.

0:35:50 > 0:35:52The spray if it's bad weather, as well.

0:35:52 > 0:35:54So at this point you've done your job, haven't you?

0:35:54 > 0:35:58We have to a certain extent, but you're never a true survivor

0:35:58 > 0:36:01until you're actually home fit and well and you can

0:36:01 > 0:36:03tell the story of what's happened to you.

0:36:03 > 0:36:05It's only then you're a true survivor.

0:36:10 > 0:36:14The fire and rescue service has to deal with all manner of accidents,

0:36:14 > 0:36:18and when more than two tonnes of road sweeper tips over,

0:36:18 > 0:36:21it's the fire service which is called to the rescue.

0:36:27 > 0:36:34Green Watch are heading out. They've been told a heavy vehicle has tipped over with the driver inside.

0:36:34 > 0:36:35Off to an RTC.

0:36:35 > 0:36:41Probably a road sweeper. I don't know how many other vehicles.

0:36:43 > 0:36:48They arrive at a residential street in the city to discover it's a mini road sweeper.

0:36:48 > 0:36:52It's on its side, and fuel is seeping out onto the road.

0:36:52 > 0:36:55This is diesel, isn't it? Diesel.

0:36:55 > 0:36:59If we can knock off the drain, AJ... Do you know how much the tank holds?

0:36:59 > 0:37:03- It was a full tank.- A lot of diesel, isn't it? A full tank.

0:37:04 > 0:37:10The driver somehow leapt clear, and he's being treated by an emergency paramedic.

0:37:10 > 0:37:13The emergency services have attended many similar accidents

0:37:13 > 0:37:16when the driver has not been so lucky.

0:37:16 > 0:37:18- You've got a bit of bruising. Does it hurt there at all?- No.

0:37:18 > 0:37:23Are you sure? And your legs are all right? You'll probably have a bit of bruising there as well.

0:37:23 > 0:37:27But I think you'll live. I think you'll live, fella. All right?

0:37:27 > 0:37:30The driver, Len, appears to have escaped serious injury,

0:37:30 > 0:37:33but he's in pain. This is a very heavy vehicle.

0:37:33 > 0:37:37He's very shaken and opts to be checked over in hospital.

0:37:37 > 0:37:39I can still take you down for a check-up.

0:37:39 > 0:37:42I'll put something on your arm cos that'll sting like hell.

0:37:42 > 0:37:46- Then we'll take you for a check-up. Is that what you want?- Yeah. - OK. We'll do that.

0:37:47 > 0:37:52The area is not safe. This vehicle actually weighs over two tonne.

0:37:52 > 0:37:55That's about twice as heavy as a small car.

0:37:55 > 0:37:58A lamppost is dangerously out of position

0:37:58 > 0:38:00and there's a risk it could fall over.

0:38:00 > 0:38:03Can you set a cordon up across here, please, guys?

0:38:03 > 0:38:09He has hit a lamppost that's damaged, so we need to

0:38:09 > 0:38:11try and get someone to come and make that safe.

0:38:11 > 0:38:14Also there's quite a large spillage of diesel,

0:38:14 > 0:38:18so we've made a cordon, trying to keep the public away

0:38:18 > 0:38:23from the spillage and prevent the diesel from going down the drain and polluting the area.

0:38:23 > 0:38:26Diesel is still leaking from the sweeper's fuel tank.

0:38:26 > 0:38:31- Where's this tank?- On that near side, it's just completely drained.

0:38:31 > 0:38:35- And all that down there is just a big pool.- That's his filler cap.

0:38:35 > 0:38:38He's obviously sheared it off when he came round.

0:38:38 > 0:38:41This is proving to be quite a clear-up operation.

0:38:41 > 0:38:46The sweeper may be out of action, but the fire crews may still be able to make use of it.

0:38:46 > 0:38:49A dustbin's what we want. I'll see if he's got one.

0:38:49 > 0:38:52Have you got a dustbin or bucket or anything?

0:38:52 > 0:38:57I'm looking for a tank, cos there's a lot of diesel I want to try and scoop up and put it somewhere.

0:38:57 > 0:39:01A bit of ingenuity is needed, and the fire crews quickly requisition

0:39:01 > 0:39:06buckets and a dustpan from the vehicle to start scooping up the fuel.

0:39:15 > 0:39:20Len is taken off to hospital, leaving the fire crew to make the area safe.

0:39:20 > 0:39:24It's not really flammable in this situation.

0:39:24 > 0:39:28The problem is it is a pollutant, and we don't want it to go into the water course.

0:39:28 > 0:39:33And it's also a hazard for motorcyclists and cyclists.

0:39:33 > 0:39:39It makes the road surface very slippery, and it can also over time

0:39:39 > 0:39:43eat into the road surface, so we need to try and absorb it as soon as possible.

0:39:43 > 0:39:46Meanwhile, the council has sent a team to remove the lamppost.

0:39:51 > 0:39:56Once the electricity is disconnected, it just takes a bit of brute force to remove.

0:40:00 > 0:40:02He's finished? Yeah?

0:40:02 > 0:40:07With the post safely dealt with, the toppled vehicle can now be removed.

0:40:07 > 0:40:10It's a job for the recovery team.

0:40:10 > 0:40:14I'll just put it back up onto its wheels, then I can turn round

0:40:14 > 0:40:16and come back in front and then just winch it up.

0:40:16 > 0:40:22Fire crews stay on the scene in case any more diesel spills on the road.

0:40:26 > 0:40:28But there's a problem.

0:40:28 > 0:40:32The little road sweeper is too heavy for the recovery truck's cable.

0:40:32 > 0:40:34That's a one-tonne cable.

0:40:34 > 0:40:39- Well, I mean, I can double the cable up and get two tonnes.- Yeah.

0:40:39 > 0:40:43But the problem with it is that I can't really get a straight enough angle on it.

0:40:43 > 0:40:46And obviously, I don't want to twist my bed,

0:40:46 > 0:40:48otherwise the truck's out of action.

0:40:48 > 0:40:51Time for Green Watch to come to the rescue again.

0:40:51 > 0:40:54Their heavy-duty chains are just what's needed.

0:41:02 > 0:41:06Point of no return, eh? Yeah!

0:41:08 > 0:41:12Finally, it's upright and the remaining mess can be cleared up.

0:41:12 > 0:41:15We need a road sweeper to clear the road up!

0:41:15 > 0:41:20And there's a chance to get at the controls to see if they can bring it back to life.

0:41:20 > 0:41:21Got no fuel left, that's why.

0:41:23 > 0:41:27Extraordinarily, only bruises. Isn't that amazing?

0:41:27 > 0:41:31Talking of which, our update on our road-traffic accident that we sent that helicopter out to,

0:41:31 > 0:41:35they finally got him out of the car, the trapped person. Only bruises.

0:41:35 > 0:41:38They had to cut him out and he's still only got bruises.

0:41:38 > 0:41:41It's amazing. I said, lorry versus car, there'll only be one winner there.

0:41:41 > 0:41:44Turns out there's more than one winner. Everyone's a winner!

0:41:44 > 0:41:48You seemed to really enjoy yourself with the helicopter.

0:41:48 > 0:41:50It was really interesting seeing the RNLI,

0:41:50 > 0:41:53because I was only in the survival "tank", that they call it,

0:41:53 > 0:41:57but trying to imagine that out in the real sea is something I wouldn't want to do.

0:41:57 > 0:42:02Absolutely. And how did you get out? Presumably you had to hop out and swim.

0:42:02 > 0:42:05I thought I was going to swim, but no, that's not what happened.

0:42:05 > 0:42:06Oh, here you go, here's pictures.

0:42:06 > 0:42:08There you are. Oh, they winched you!

0:42:08 > 0:42:11They winched me. There I was, sitting quite happily...

0:42:11 > 0:42:15You've got your hands round the guy's thighs. Oh, that's better.

0:42:15 > 0:42:19It's imperative to keep your arms down, because that's what keeps you in the harness.

0:42:19 > 0:42:25But when you've been taken up 20 or 30 foot, I just wanted to hold on to something! It made me feel safer.

0:42:25 > 0:42:27But it was NOT safe. Keep your arms down.

0:42:27 > 0:42:30What did they say? You're not a survivor when they pick you up.

0:42:30 > 0:42:32That was really interesting, actually.

0:42:32 > 0:42:36You're not a survivor until you get home and you can have a cup of tea

0:42:36 > 0:42:38and you can tell everybody about it.

0:42:38 > 0:42:40What fantastically exciting day for you.

0:42:40 > 0:42:42And it is for all of is, as well.

0:42:42 > 0:42:45When I stood down there, I didn't like that very much, actually.

0:42:45 > 0:42:48We'll have more, of course, Real Rescues for you very soon.

0:42:48 > 0:42:51- Yes, we'll see you very soon. Bye-bye.- OK, bye-bye.

0:43:15 > 0:43:18Subtitles by Red Bee Media Ltd

0:43:18 > 0:43:22E-mail subtitling@bbc.co.uk