Episode 1

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0:00:02 > 0:00:06Today on Real Rescues - In the middle of a busy shopping street, a man suddenly collapses.

0:00:06 > 0:00:08His life now lies in the hands of passers-by.

0:00:08 > 0:00:15As I'm holding his wrist, with his pulse, I felt that slowly fade and then stop completely.

0:00:15 > 0:00:21And trapped under 1.5 tonnes of machinery, 74-year-old Ron is being dragged into a river.

0:00:58 > 0:01:00Hello, and welcome to Real Rescues.

0:01:00 > 0:01:04The duty controller in a police control centre is in charge of, amongst other things, deploying

0:01:04 > 0:01:09armed response officers, helicopter air support, patrol cars and bobbies on the beat.

0:01:09 > 0:01:14And many of those officers now have the latest technology built into their uniforms, like Steve.

0:01:14 > 0:01:17Hi there, Steve. And cameras, here it is, that record

0:01:17 > 0:01:21an officer's-eye view of everything unfolding in front of them.

0:01:21 > 0:01:24We'll see exactly what he uses it for a little bit later.

0:01:24 > 0:01:28At the moment, the man in the hot seat is Inspector Bob Shaw.

0:01:28 > 0:01:33He's over here. If he's not actually on a call at the moment, we'll get a chance to speak to him.

0:01:33 > 0:01:35- Are you all right to speak at the moment? - It's fine.- Smashing.

0:01:35 > 0:01:37How are you doing? Is there anything for us this morning?

0:01:37 > 0:01:42One incident we're dealing with, it relates to a robbery that's occurred at a public house.

0:01:42 > 0:01:45The landlord was at the door and a person has forced their way in.

0:01:45 > 0:01:49He was assaulted. One was in possession of an iron bar and he was assaulted.

0:01:49 > 0:01:54He had the proceeds of the cash till taken away, as well as some of his own personal property.

0:01:54 > 0:01:56It was quite a nasty event for him.

0:01:56 > 0:01:58Thankfully, he wasn't too badly hurt.

0:01:58 > 0:02:00He's had some injury to his face.

0:02:00 > 0:02:03- But is not seriously injured. - Terrifying, I should imagine?

0:02:03 > 0:02:06Clearly, there were two people there that forced entry.

0:02:06 > 0:02:09One appears to be outside.

0:02:09 > 0:02:10Totally unexpected.

0:02:10 > 0:02:13A violent attack, taking his property.

0:02:13 > 0:02:16OK, we'll keep an eye on that as we go through. Thank you very much. I'll let you get on.

0:02:16 > 0:02:21First, we'll go to something extraordinary caught on CCTV.

0:02:21 > 0:02:24A sunny Friday lunchtime in a Wiltshire town.

0:02:24 > 0:02:2754-year-old Andrew Cooper is out shopping.

0:02:27 > 0:02:29Suddenly, Andy has a heart attack.

0:02:29 > 0:02:31It's up to passers-by to save his life.

0:02:33 > 0:02:38A CCTV camera is filming shoppers going about their business in Trowbridge town centre.

0:02:40 > 0:02:42Among them is Andrew Cooper.

0:02:42 > 0:02:47He's walking along Fore Street when suddenly something catastrophic happens.

0:02:47 > 0:02:50The camera catches him suddenly collapse.

0:02:54 > 0:03:00Passers-by immediately rush forward, one of them, Karina Tasker, a trained nurse.

0:03:00 > 0:03:03I arrived at the bank to get my cash out.

0:03:03 > 0:03:07I put my card in and started putting my number in.

0:03:07 > 0:03:11At that point I heard somebody shout, "Oh, my God."

0:03:11 > 0:03:14You know, I heard a commotion behind me.

0:03:14 > 0:03:17I turned around to find out what the commotion was.

0:03:17 > 0:03:20At that point I realised somebody needed my help.

0:03:20 > 0:03:26Karina can be seen on the film wearing a navy jumper, kneeling by Andrew's left side.

0:03:29 > 0:03:32Her first thought was that he'd had a fit.

0:03:32 > 0:03:35But it soon became clear that it was even more serious.

0:03:35 > 0:03:39I realised that it's more likely a heart attack than some sort of fit,

0:03:39 > 0:03:44because he didn't continue to have any sort of fits or twitches.

0:03:44 > 0:03:48Because his pulse was getting weaker and what we describe as thready,

0:03:48 > 0:03:52without that strong feeling, and the fact he was losing colour and that

0:03:52 > 0:03:59he had not regained consciousness, indicated that it was more likely to be a heart attack.

0:04:01 > 0:04:03PC Jim Adams arrived almost immediately.

0:04:03 > 0:04:06He had been on patrol when shoppers called him over.

0:04:06 > 0:04:09They get Andrew into the recovery position.

0:04:09 > 0:04:16Once Jim has made sure an ambulance is on its way, his training in emergency procedures kicks in.

0:04:16 > 0:04:17It all feels like it went very fast.

0:04:17 > 0:04:20But, in reality, it was quite a slow event.

0:04:20 > 0:04:23But the breathing became more and more shallow.

0:04:23 > 0:04:29So I moved him onto his side again, to roll him onto his back, to start CPR and mouth-to-mouth.

0:04:29 > 0:04:33He gave another deep breath in and became shallow breathing again.

0:04:33 > 0:04:38However, it was only about 30 seconds later that the breathing stopped entirely.

0:04:38 > 0:04:43So I rolled him onto his back, but I could still feel a faint pulse there.

0:04:43 > 0:04:50But as I'm holding his wrist, and with his pulse, I felt that slowly fade and then stop completely.

0:04:54 > 0:04:59It's becoming clear that Jim will have to begin CPR to give Andrew any chance of surviving.

0:04:59 > 0:05:00And more help is at hand.

0:05:00 > 0:05:04One of the ambulance team has arrived.

0:05:04 > 0:05:07It's just seven minutes since Andrew first collapsed.

0:05:09 > 0:05:14I was literally about to start the CPR procedure then, when the

0:05:14 > 0:05:17emergency care practitioner turned up with a defibrillator.

0:05:17 > 0:05:21That's an electronic machine that can diagnose any problems

0:05:21 > 0:05:25with the heart's rhythm and apply a shock to get it going again.

0:05:28 > 0:05:31It arrived at just the right time.

0:05:31 > 0:05:36We gave him a shock in the street and then I moved straight into CPR, doing the compressions,

0:05:36 > 0:05:42while the emergency care practitioner began to put an air line into his mouth to give him the breaths.

0:05:42 > 0:05:46Karina keeps monitoring his pulse but it's not looking good.

0:05:48 > 0:05:52There was absolutely no reaction at all from the gentlemen on the floor.

0:05:52 > 0:05:54We carried on doing the compressions and the breaths.

0:05:54 > 0:05:58However, there was no sign of a pulse and he wasn't breathing on his own.

0:05:58 > 0:06:02I felt that we'd done the best that we could in the situation,

0:06:02 > 0:06:04um, and...

0:06:04 > 0:06:09the fact that I had been there and able to start it off and we'd had first aiders and the policeman,

0:06:09 > 0:06:16but he was a very poorly man and at that point, there was no more we could do in a public environment.

0:06:17 > 0:06:20Once the ambulance has made its way through the pedestrian area,

0:06:20 > 0:06:24the paramedics get Andrew on to a stretcher.

0:06:25 > 0:06:30An air ambulance has landed and is waiting to transport him to the nearest hospital.

0:06:30 > 0:06:34At this stage, neither Karina or Jim know whether Andrew will make it.

0:06:34 > 0:06:37At that point, the adrenaline had disappeared.

0:06:37 > 0:06:43And I felt a bit shaky but very glad that I had given him

0:06:43 > 0:06:47the best opportunity of surviving that I could.

0:06:47 > 0:06:52That, you know, we had done our best for him.

0:06:52 > 0:06:54And PC Jim and Andrew are here with me now.

0:06:54 > 0:06:58- And the first thing I have to ask is, how are you?- I'm fine, thanks.

0:06:58 > 0:07:03- Healthwise, you're fine?- Yes. - You recovered from the heart attack well.

0:07:03 > 0:07:05I'm recovering well. I'm still recovering.

0:07:05 > 0:07:07Of course. So what did they do?

0:07:07 > 0:07:09- Did you have an operation? - Yes, I had a stent fitted.

0:07:09 > 0:07:11OK.

0:07:11 > 0:07:14Interesting watching that because sat here with you,

0:07:14 > 0:07:18you said that you got quite emotional watching it.

0:07:18 > 0:07:20Yes, because I don't have any memory of that.

0:07:20 > 0:07:22Memory of the day, do you remember going shopping?

0:07:22 > 0:07:24- No, none at all. - No memory of it at all.

0:07:24 > 0:07:25Did you feel unwell beforehand?

0:07:25 > 0:07:29No, I didn't. I felt perfectly fine, just as I feel fine now.

0:07:29 > 0:07:32And so when you woke up in hospital, how did you feel then?

0:07:32 > 0:07:34Erm...

0:07:34 > 0:07:37- In my head, I felt fine, but obviously not my body. - So then it must be very surreal.

0:07:37 > 0:07:40It must feel like something that's happened to somebody else or somewhere else?

0:07:40 > 0:07:43It does feel very surreal, like it was somebody else.

0:07:43 > 0:07:46This is interesting because it led to a sort of relationship forming

0:07:46 > 0:07:51between you and the man that had saved you here as well, or had helped to save you.

0:07:51 > 0:07:57- Because your wife was having trouble getting you to believe that you'd been...- Yeah, that's correct.

0:07:57 > 0:07:59- Because you had no memory of it. - Yes.

0:07:59 > 0:08:03So this was when you became involved and actually went round to show them the video. So tell us what happened.

0:08:03 > 0:08:07Well, after, obviously, I broke the news to Sharon of Andrew's heart attack,

0:08:07 > 0:08:10and I went to check everything was fine afterwards because I'd

0:08:10 > 0:08:13heard he'd made a recovery, and Sharon was saying that Andrew was

0:08:13 > 0:08:17obviously having trouble following the doctor's orders because he had no recollection of the incident.

0:08:17 > 0:08:20So I asked Sharon if showing him the CCTV might help

0:08:20 > 0:08:23with the understanding of how big an event this was.

0:08:23 > 0:08:28And she said yes, so I went and spoke to Andrew and we showed him the CCTV of the event.

0:08:28 > 0:08:31- And did that help you take it a bit more seriously?- Yes, it did.

0:08:31 > 0:08:34- And have you made changes?- Yes.

0:08:34 > 0:08:38I've stopped smoking, I've changed my diet, take more exercise.

0:08:38 > 0:08:40So it actually turned out to be quite an amazing...

0:08:40 > 0:08:42And what about, obviously,

0:08:42 > 0:08:46Andrew here, who looked after you, amazing people doing an amazing job.

0:08:46 > 0:08:49It is. It's incredible to see that people out there like that.

0:08:49 > 0:08:53Well, the other one that we haven't, you haven't had a chance to meet and see is Karina, isn't it?

0:08:53 > 0:08:57- That's right.- We saw her in the film there, who did an amazing job for you. Would you like to meet her?

0:08:57 > 0:08:59I would love to meet her.

0:08:59 > 0:09:01Well, she's here, actually. Here she comes.

0:09:01 > 0:09:03- So you haven't had a chance up until now, have you?- No, I haven't.

0:09:03 > 0:09:05- Do you want to come in and say hello?- Hi.

0:09:05 > 0:09:07- Hi. Hello, Karina.- Hello.

0:09:07 > 0:09:09- Thanks very much.- No problem at all.

0:09:09 > 0:09:12Have a seat. Go on, have a seat next to each other there.

0:09:15 > 0:09:17The both of you looking very emotional after that.

0:09:17 > 0:09:19I suppose it was such an extraordinary event.

0:09:19 > 0:09:22Watching it there, it was almost like watching a movie of something happening.

0:09:22 > 0:09:26Did it feel slightly surreal when you were involved in that or do you just go in?

0:09:26 > 0:09:33It was mostly adrenaline. But also, you know, seeing him there and knowing I could make a difference.

0:09:33 > 0:09:36The other interesting thing was, at the end there when they'd taken him

0:09:36 > 0:09:39away, you were sort of left, sort of, "What do I do now?"

0:09:39 > 0:09:41And then you went off on holiday, didn't you?

0:09:41 > 0:09:43- Yeah, I went to France the next day. - So you didn't know how he'd done.

0:09:43 > 0:09:45When did you find out?

0:09:45 > 0:09:51On the ferry on the way home a friend had texted me to say they'd seen me in the paper, and so I

0:09:51 > 0:09:55looked at the Wiltshire Times and saw there that, you know, you'd made it.

0:09:55 > 0:09:59And was jumping up and down with excitement that, you know, he'd made it.

0:10:03 > 0:10:08- I'm just glad you made it.- Yeah. - And that the efforts that we put in, you know, made a difference.

0:10:08 > 0:10:12Yeah. Oh, I just... Really hard to know how to thank somebody.

0:10:12 > 0:10:14- But here I am.- Yeah, here we are.

0:10:14 > 0:10:15Do you want a hug from me?

0:10:24 > 0:10:26What a fantastic bunch, though, eh?

0:10:26 > 0:10:28- It is.- I'm glad you're pleased that we managed to get you both together.

0:10:28 > 0:10:30Because it's sort of unresolved otherwise, isn't it?

0:10:30 > 0:10:32- Yes. - It's a sort of unresolved story.

0:10:32 > 0:10:33I wasn't expecting this.

0:10:33 > 0:10:35That's a tissue.

0:10:35 > 0:10:37Thank you. No, I just wasn't expecting this.

0:10:37 > 0:10:40It's just such a lovely surprise.

0:10:40 > 0:10:43- You guys have become like buddies now.- Yes.

0:10:43 > 0:10:46- Yeah, pop in to see him a couple of times.- Is that right?

0:10:46 > 0:10:48Smashing and thank you very much for all coming. Honestly, it's great.

0:10:48 > 0:10:51Great to see that you could resolve this

0:10:51 > 0:10:53and see everybody again, and well done, you, and well done, you.

0:10:53 > 0:10:58- And you probably wouldn't be here to chat to me if it wasn't for them. - No, I wouldn't.

0:10:58 > 0:11:03Well, not all 999 calls as dramatic as that that come in here to Charlie 1. Mark, you've got a story.

0:11:03 > 0:11:06You cover a vast area, you cover the New Forest.

0:11:06 > 0:11:09- Somebody phoned about some horses they were worried about? - That's right.

0:11:09 > 0:11:11A chap had come down from Manchester.

0:11:11 > 0:11:15He hasn't been to the area and was driving through the New Forest.

0:11:15 > 0:11:19There's lots of horses and cattle and pigs, everything, that roams in the forest.

0:11:19 > 0:11:22- It's allowed to do what it likes. - But he was worried because he thought they'd escaped, did he?

0:11:22 > 0:11:25Yeah, he saw quite a few horses and thought that maybe a fence was

0:11:25 > 0:11:29down at a local farm or something, so there were all these horses in the road, but I told him not to worry.

0:11:29 > 0:11:33And you've got a picture. This is the kind of area you deal with and you can see why he might be worried.

0:11:33 > 0:11:37That's it, yeah. They're free to roam into the road and if there's a horse,

0:11:37 > 0:11:39you just need to get out the way or stop for it to cross.

0:11:39 > 0:11:42- So you told him, "normal for the New Forest"?- Yeah, it's quite normal for this area.

0:11:42 > 0:11:45He was a bit shocked but he was fine with that and carried on his way.

0:11:45 > 0:11:48But if you come from Manchester and you suddenly see animals on the road.

0:11:48 > 0:11:51- You probably don't get it in Manchester!- Possibly not.

0:11:51 > 0:11:52- Mark, thank you.- No problem.

0:11:52 > 0:11:56Now, 12-year-old performer Eddie had hoped his role in the national finals

0:11:56 > 0:11:59of the Schools Rock Challenge would be his big break.

0:11:59 > 0:12:03But the big break he got wasn't exactly what he'd been dreaming of.

0:12:07 > 0:12:08Ambulance crew John Ayling and Shelley Gouard

0:12:08 > 0:12:10have been called to Portsmouth Guildhall.

0:12:10 > 0:12:16A 12-year-old child has fallen down the stairs and badly hurt his arm.

0:12:16 > 0:12:17Oh, there we go.

0:12:17 > 0:12:20Through here. Marvellous.

0:12:22 > 0:12:27They find young Eddie lying in a corridor in a great deal of pain.

0:12:27 > 0:12:29- All right, fella? - Please don't touch it.

0:12:29 > 0:12:31- I promise, I won't, OK?- OK.

0:12:31 > 0:12:32- My name's John, all right?- Yeah.

0:12:32 > 0:12:35First question is, Eddie, do you like football?

0:12:35 > 0:12:38- You have to say yes for John.- OK.

0:12:38 > 0:12:40OK. No worries. All right. OK?

0:12:40 > 0:12:43Eddie's being comforted by his mum, Sue.

0:12:43 > 0:12:47His injury was a terrible shock and she could hardly bring herself to look.

0:12:47 > 0:12:51A young boy came running in saying, Eddie's hurt his arm

0:12:51 > 0:12:52and it's all strange shape.

0:12:52 > 0:12:58So I ran down and went round the corner and saw it.

0:12:58 > 0:13:03Not very nice. I had to actually go back because I couldn't see it for much longer.

0:13:03 > 0:13:05Couldn't look at it for too long.

0:13:05 > 0:13:11It was clear immediately that Eddie's arm was badly broken so John's giving him gas and air

0:13:11 > 0:13:14and has immobilised his arm in a vacuum splint.

0:13:14 > 0:13:16Right, we're going to try and get you up now, OK?

0:13:16 > 0:13:20Yeah? So what we'll do is, we'll get the trolley in alongside.

0:13:23 > 0:13:25Sit forward, mate.

0:13:25 > 0:13:27- Well done.- That's it.- You've got it.

0:13:27 > 0:13:30- Oh, well done.- Good lad. Yeah?

0:13:30 > 0:13:33That gas and air works all right, doesn't it?

0:13:36 > 0:13:39- It's all right. - We've got you, chap. That's working really well, isn't it?

0:13:39 > 0:13:44The gas and air is dulling Eddie's pain but it's making him very woozy.

0:13:44 > 0:13:46Well done, Eddie.

0:13:46 > 0:13:49Good man. Just relax that down there like that.

0:13:49 > 0:13:51My tummy.

0:13:51 > 0:13:54I know, mate. What you do is keep going on that, though.

0:13:55 > 0:13:58All right, fella? You got it?

0:14:01 > 0:14:03Well done, chap.

0:14:04 > 0:14:05All right, mate, nice and easy.

0:14:05 > 0:14:10Eddie was just minutes away from performing in the schools national finals of Rock Challenge.

0:14:10 > 0:14:12Now he's in agony.

0:14:12 > 0:14:16Eddie's accident happened just after the rehearsals finished.

0:14:16 > 0:14:20The pain has completely wiped out this normally lively performer,

0:14:20 > 0:14:24and from his headmaster's description, it's not surprising.

0:14:24 > 0:14:26Eddie's wrist was in a very strange position.

0:14:26 > 0:14:30I mean, if you put your hand out in front of you with your fingers

0:14:30 > 0:14:34at 12 o'clock, Eddie's fingers were pointing at nine o'clock,

0:14:34 > 0:14:36so the wrist was actually turned completely

0:14:36 > 0:14:41through 90 degrees and obviously starting to swell, so it looked

0:14:41 > 0:14:47very uncomfortable. And he'd gone from, kind of, you know, an important part in the production

0:14:47 > 0:14:54and a very lively member of the cast to this kind of crumpled figure on the floor, really.

0:14:54 > 0:14:56Just have a little look.

0:14:57 > 0:14:59All right, mate?

0:14:59 > 0:15:02That's nice and still, isn't it? It's not moving.

0:15:02 > 0:15:06- You fell asleep on us for a while. - Did I?- Yeah.

0:15:06 > 0:15:07No-one laughed.

0:15:09 > 0:15:12There you go, that's all right, isn't it?

0:15:14 > 0:15:18Only the gas and air is making Eddie's pain bearable.

0:15:18 > 0:15:21All right, mate, keep going on the gas and air, fella. OK?

0:15:23 > 0:15:25Do you want a hand? There we go.

0:15:28 > 0:15:31Eddie's left arm may have taken the brunt of the fall,

0:15:31 > 0:15:34but now his forehead is also starting to swell.

0:15:35 > 0:15:37Is that painful?

0:15:37 > 0:15:40OK. No worries. Open your eyes for me, Eddie.

0:15:40 > 0:15:42Marvellous.

0:15:44 > 0:15:45OK. Well done, chap.

0:15:45 > 0:15:50Got a little bit of a bump to the corner of his eye as well.

0:15:50 > 0:15:53John is doing his best to take Eddie's mind off his pain,

0:15:53 > 0:15:55but football isn't going to do it.

0:15:55 > 0:15:59You don't really like football, do you?

0:15:59 > 0:16:01You didn't look like you did.

0:16:02 > 0:16:04Oh, are you?

0:16:04 > 0:16:07That's pretty cool. My nephew does that.

0:16:07 > 0:16:10It's not just the pain from his arm, but the disappointment

0:16:10 > 0:16:13at missing his school's performance in Rock Challenge.

0:16:13 > 0:16:17One of Eddie's talents is that he's very much into song and dance.

0:16:17 > 0:16:20He's performed from a really quite young age at quite a high level.

0:16:20 > 0:16:23He's very watchable as a performer.

0:16:27 > 0:16:31Eddie is inconsolable, but John does his best to rally him.

0:16:31 > 0:16:36I like your T-shirt. Do you like Shakespeare?

0:16:37 > 0:16:40I don't know what he'd have made of them glasses!

0:16:40 > 0:16:42Do you want to try this again?

0:16:44 > 0:16:45A little bit?

0:16:51 > 0:16:53When they reach the hospital, Eddie's dad, Andrew,

0:16:53 > 0:16:55is waiting for them.

0:16:59 > 0:17:03The arm will now be X-rayed before they decide on what treatment he needs.

0:17:03 > 0:17:08Marvellous. Thanks. For some reason or other, they've bumps on the way into hospitals.

0:17:08 > 0:17:10I've no idea.

0:17:10 > 0:17:13I think it's just to make sure you're awake before you get here.

0:17:13 > 0:17:19Now, it's a nasty break and it needs to be fixed on the operating table. That means he'll miss the school's

0:17:19 > 0:17:23Rock Challenge and worse, he might even miss a bigger role in a London musical.

0:17:23 > 0:17:28We'll catch up with him in hospital a little later to see if his show-biz dreams are dashed.

0:17:28 > 0:17:33Now, here on Real Rescues, we're able to hear the actual recordings of 999 calls as they were made.

0:17:33 > 0:17:36Here is one that came in here to Charlie One recently.

0:17:36 > 0:17:39A man is driving a mechanical roadroller by the side of a river

0:17:39 > 0:17:43when part of the road collapses underneath him.

0:19:30 > 0:19:33GROANING AND GASPING

0:19:33 > 0:19:36Ron is here now. It sounded incredibly painful.

0:19:36 > 0:19:38Craig, you're one of the firefighters that rescued him.

0:19:38 > 0:19:43We've got a picture of the incredibly precarious position you ended up in.

0:19:43 > 0:19:45You had been working on this river bank.

0:19:45 > 0:19:47What was it like when you fell down there?

0:19:47 > 0:19:52Well, it was just cold and wet.

0:19:52 > 0:19:54I tried to get out of the machine

0:19:54 > 0:19:57by using my right leg,

0:19:57 > 0:20:00but I was just stuck. I was in a bit of a bother.

0:20:00 > 0:20:05As we can see, your head is there on the right of the screen, in the water.

0:20:05 > 0:20:07Luckily, you were able to scramble to your mobile phone.

0:20:07 > 0:20:14That was inside my sweater and the sweater was wet, but it hadn't got to the phone.

0:20:14 > 0:20:18Your friend managed to tie you, to that roller to keep you out of the water.

0:20:18 > 0:20:22Yes, if it hadn't been for that roll bar, I think I would have had it.

0:20:22 > 0:20:25- Do you? The water, was really cold. - Yes, it was, freezing.

0:20:25 > 0:20:28So, you arrived right on the scene to see this all going on.

0:20:28 > 0:20:32You get the instinct you want to pull the roller off, but you couldn't just do that.

0:20:32 > 0:20:35No, you can't lift something that heavy off someone just like that.

0:20:35 > 0:20:37It's very thought-out.

0:20:37 > 0:20:39We lift once rather than twice.

0:20:39 > 0:20:44- We just try to make it methodical. - And eventually, they managed

0:20:44 > 0:20:47to just get enough time, the roller off you, and pull you out.

0:20:47 > 0:20:49What was that like? Was that a big relief to you?

0:20:49 > 0:20:53Well, I did say to one of the paramedics, "That's a weight off my mind!"

0:20:53 > 0:20:56Not just off your mind though, was it?!

0:20:56 > 0:20:58I was just dead lucky.

0:20:58 > 0:21:02You were. How are you now? I'd have thought you'd be quite injured.

0:21:02 > 0:21:07My knee is still a bit swollen, and the ankle is a bit painful, but not too bad.

0:21:07 > 0:21:10I know you don't love mobile-phones, but what do you think about them now?

0:21:10 > 0:21:12I'm never going to be without one!

0:21:12 > 0:21:14No way!

0:21:14 > 0:21:17I was very, very fortunate,

0:21:17 > 0:21:20because nobody could hear me or see me.

0:21:20 > 0:21:23Absolutely. And your most worried about your knees, was it?

0:21:23 > 0:21:26Yes, I've got an artificial knee

0:21:26 > 0:21:29and I was sort of hanging on my left leg.

0:21:29 > 0:21:32I thought it was going to pull the joint apart, and the surgeon

0:21:32 > 0:21:35is a friend of mine, I thought, he's not going to be very pleased!

0:21:35 > 0:21:38Craig, he has a sense of humour, did he still have

0:21:38 > 0:21:40a sense of humour when you were trying to pull him out?

0:21:40 > 0:21:45Yes, one of the first things he said when we actually got him out of the river was,

0:21:45 > 0:21:49to tell Martin to take the machine off hire, because you're not paying for it any more!

0:21:49 > 0:21:53I don't know if it was the fatigue or the cold, but he was very good-humoured all the way through.

0:21:53 > 0:21:57- Brilliant. Ron, lovely to meet you, glad you're OK.- Thank you.

0:21:57 > 0:22:00- Hold on to that phone. - I will. I'll keep it charged!

0:22:00 > 0:22:01Thank you, both.

0:22:01 > 0:22:05They say moving house is one of the most stressful things in life.

0:22:05 > 0:22:09You can relax a little when everything is packed and you're finally ready to go.

0:22:09 > 0:22:12That was exactly how Gemma and her boyfriend Paul felt.

0:22:12 > 0:22:15Right up until the moment their kitchen caught fire.

0:22:18 > 0:22:24Green Watch have been called to report of a house-fire just down the road from their station.

0:22:25 > 0:22:28- Any numbers?- 94.

0:22:28 > 0:22:30That's 95A.

0:22:30 > 0:22:31Is it this one?

0:22:33 > 0:22:37Watch manager Sean Foster is greeted by an apologetic Gemma.

0:22:40 > 0:22:42Right, take me up there.

0:22:44 > 0:22:48The extraction hood of their cooker has caught fire.

0:22:48 > 0:22:52They've been unable to put it out properly and it's still smoking.

0:22:52 > 0:22:53It's still alight.

0:22:53 > 0:22:55I've knocked the electrics out,

0:22:55 > 0:22:58but it may have gone up through the ducting.

0:22:58 > 0:23:04- The cause of this fire is a bit of a mystery.- What were you cooking?

0:23:04 > 0:23:07We weren't even cooking, it was off.

0:23:07 > 0:23:09Was there anything left on the stove?

0:23:09 > 0:23:13- No, nothing.- I don't think the light was even on, was it?

0:23:13 > 0:23:15Because we're moving out,

0:23:15 > 0:23:18we haven't been cooking for a few days, and it wasn't on.

0:23:18 > 0:23:20It was very weird.

0:23:20 > 0:23:22So you don't own the place, no?

0:23:22 > 0:23:23No. We were about to move out.

0:23:23 > 0:23:27Now we've probably got to do so more cleaning before we move out!

0:23:27 > 0:23:30But it's about to get messier.

0:23:30 > 0:23:32Downstairs, they've put out the fire.

0:23:32 > 0:23:35There are signs it's spread into the ducts of the building.

0:23:35 > 0:23:38How far, is the question.

0:23:46 > 0:23:49That'll come out if you take the screws right out.

0:23:49 > 0:23:55Gemma and Paul are a bit embarrassed by the fuss that their little fire has caused.

0:23:55 > 0:23:58Because it was in such a weird position, we tried to put it

0:23:58 > 0:24:02- out with water, but you can't put it out because it was from below. - The fire was going up.

0:24:02 > 0:24:06We called the fire brigade, and we felt silly because it was really small.

0:24:06 > 0:24:10They were right to call, because the risk of an undetected fire starting

0:24:10 > 0:24:13up somewhere deep in the building is one the crew can't ignore.

0:24:16 > 0:24:19But in answering this SOS,

0:24:19 > 0:24:22they're going to have to do a spot of DIY.

0:24:22 > 0:24:25- I'm just going to take the cupboard off.- Yes, it's got to come out.

0:24:33 > 0:24:37Just get the camera in and have a poke around with the camera.

0:24:37 > 0:24:40Do a 360.

0:24:42 > 0:24:46It may resemble something from a spy movie, but the SnakeEye camera

0:24:46 > 0:24:52means they can get a good look at hard-to-reach areas without causing too much damage.

0:24:52 > 0:24:55There are no scorch marks there, are there? It's quite clean.

0:24:55 > 0:25:01After taking a 360-degree view, they're satisfied nothing seems amiss.

0:25:01 > 0:25:03The fire has burnt itself out.

0:25:06 > 0:25:07- Do you concur?- Yes.

0:25:07 > 0:25:12- Yes. We're happy, Sean. - Nice and cold, as well?

0:25:12 > 0:25:16Just to be on the safe side, Adam Bundle does one final check,

0:25:16 > 0:25:19the old fashioned "does it feel hot?" test.

0:25:21 > 0:25:25- No, it's fine.- Yet, we've had a look with the camera, it looks good.

0:25:25 > 0:25:28The exact cause of the electrical fault remains to be established,

0:25:28 > 0:25:33but for now, the crews can start to pack up and head back to their base.

0:25:33 > 0:25:37Gemma and Paul can get on with the business of transferring to their new one.

0:25:37 > 0:25:41We're moving out today, so moving out all our stuff, and then,

0:25:41 > 0:25:43hopefully we won't have to clean the kitchen!

0:25:46 > 0:25:48Still to come, shattered dreams

0:25:48 > 0:25:53as budding young performer Eddie breaks his arm just before going on stage.

0:25:53 > 0:25:58He's in hospital and on strong painkillers, but Eddie's bad luck is about to get worse.

0:25:58 > 0:26:03And the latest addition to the police's arsenal - cameras built into their uniform.

0:26:03 > 0:26:08They can be vital when gathering evidence at the scene of a crime, as we'll see.

0:26:12 > 0:26:15We've got a medical-based story coming up for you in a second.

0:26:15 > 0:26:20Before we do that, I thought we'd see if there was any movement on the story from earlier

0:26:20 > 0:26:22about the aggravated burglary?

0:26:22 > 0:26:28Yes, the initial search for the suspects has proved negative, so now we're going to slow-time inquiries.

0:26:28 > 0:26:33The main focus of the investigation now will be forensic examination of the scene,

0:26:33 > 0:26:36so that's the main focus from now in addition to

0:26:36 > 0:26:39the wider inquiries to try and trace the suspects and witnesses.

0:26:39 > 0:26:42Would you send in the scene-of-crime officer first

0:26:42 > 0:26:45or send in a number of officers to do a search around the area,

0:26:45 > 0:26:47because there was a weapon involved, wasn't there?

0:26:47 > 0:26:52A bit of both. The vital thing is to retain evidence at the scene, so it's important to retain

0:26:52 > 0:26:58the scene in as sterile a condition as possible, to maximise the chance of recovering some evidence.

0:26:58 > 0:27:02But in the initial stages, it's important that we look after the welfare of that person

0:27:02 > 0:27:08who's injured as well as the public, so as to try and trace the suspects initially, but if that proves

0:27:08 > 0:27:13fruitless in the initial first wave, then we have to refocus back on the evidence at the scene.

0:27:13 > 0:27:18OK, thank you very much. So scenes-of-crime have been sent in to have a look. It's fascinating.

0:27:18 > 0:27:21The responsibility for someone like Bob of having to make those

0:27:21 > 0:27:25decisions on how to broaden the inquiry and so on, really amazing.

0:27:25 > 0:27:29OK, one of the lesser known emergency services we're seeing on our roads is called BASICS,

0:27:29 > 0:27:32the British Association for Immediate Care,

0:27:32 > 0:27:34a charity consisting of volunteer doctors.

0:27:34 > 0:27:36It's like having an intensive care unit

0:27:36 > 0:27:40out on the road, providing critical care at the scene of an emergency.

0:27:40 > 0:27:44This call to the BASICS team came in on the first day of school.

0:27:44 > 0:27:48Excited children are being picked up by their families all across the country.

0:27:53 > 0:27:58Louisa is heading out to a road accident after a request has come in for a doctor to attend.

0:28:00 > 0:28:03We're on our way to a motor-vehicle collision.

0:28:03 > 0:28:07We've no other information apart from that.

0:28:07 > 0:28:10The call has come from the fire service and there's a person trapped,

0:28:10 > 0:28:16so that's all we know, and we'll just assess when we get there.

0:28:16 > 0:28:19Two cars have collided on a quiet residential road.

0:28:19 > 0:28:25The reason for the extra concern soon becomes clear - a seven-year-old boy has been hurt.

0:28:25 > 0:28:29Everybody else has got out, but Taylor was sitting in

0:28:29 > 0:28:33the passenger seat and was nearest to the point of impact.

0:28:33 > 0:28:37Is he complaining of pain in his neck or...?

0:28:37 > 0:28:38INAUDIBLE

0:28:38 > 0:28:39OK.

0:28:39 > 0:28:44Taylor has been left frightened and withdrawn by the shock of the crash.

0:28:44 > 0:28:47Louisa will have to examine him gently.

0:28:47 > 0:28:50Hello, Taylor, how are you?

0:28:50 > 0:28:52- Were you on your way home from school?- Yes.

0:28:52 > 0:28:54First day back?

0:28:54 > 0:28:57Does it hurt anywhere, sweetheart?

0:28:57 > 0:28:59On your neck, OK. Can I have a feel of your neck?

0:28:59 > 0:29:02Is that OK?

0:29:02 > 0:29:06Taylor's head is being held steady by an off-duty fireman - Alan -

0:29:06 > 0:29:09who was in his garden when the accident happened.

0:29:09 > 0:29:13I'm going to push on your neck, OK, sweetheart. You tell me where.

0:29:13 > 0:29:14Does it hurt there?

0:29:14 > 0:29:17How about here?

0:29:17 > 0:29:20How about there?

0:29:20 > 0:29:22Does it hurt a bit?

0:29:22 > 0:29:23You don't look sure there.

0:29:23 > 0:29:25How about there?

0:29:25 > 0:29:28You're looking puzzled there, too.

0:29:28 > 0:29:29Not quite sure.

0:29:29 > 0:29:31That's fine. That's OK.

0:29:32 > 0:29:37Taylor seems a bit confused and isn't able to clearly indicate how much pain he's in.

0:29:37 > 0:29:39There's too much doubt to risk pulling him through

0:29:39 > 0:29:44the car door and possibly aggravating any spinal injury.

0:29:44 > 0:29:47So, Louisa asks for the roof to be cut off.

0:29:52 > 0:29:54While the fire crews start to remove the roof,

0:29:54 > 0:29:58Louisa can quickly check over the other people who are in the car.

0:29:58 > 0:30:03Taylor's little sister, Lauren, and his dad's partner, Gemma, who was driving.

0:30:03 > 0:30:09Can you move your head and look towards this gentleman and look over to the other side? That's fine.

0:30:10 > 0:30:15Inside the car, Alan continues to hold Taylor's head and reassure him.

0:30:19 > 0:30:21Finally, the roof can come off.

0:30:24 > 0:30:27Is he all right there? Are you all right?

0:30:27 > 0:30:31Good. You'll be out in a minute, OK.

0:30:31 > 0:30:38Louisa must now prepare a still anxious Taylor for the process of lifting him out of the car.

0:30:38 > 0:30:42Now, because you've got pain in your neck, we've just got to hold it still.

0:30:42 > 0:30:47This plastic thing here, that helps hold it still.

0:30:47 > 0:30:49We're just going to pop that on now.

0:30:49 > 0:30:52It might feel a bit funny, OK?

0:30:52 > 0:30:55It doesn't hurt at all.

0:30:55 > 0:30:58We're here to take very good care of you.

0:30:58 > 0:31:00Right...

0:31:00 > 0:31:02- Are you ready for this?- Yeah.

0:31:02 > 0:31:04Shielding his eyes from the bright sun,

0:31:04 > 0:31:07they carefully put the protective collar around Taylor's neck.

0:31:09 > 0:31:11Is it digging in your ear?

0:31:13 > 0:31:16It's got to be a little bit tight.

0:31:16 > 0:31:18Can you hang on for a minute?

0:31:18 > 0:31:21Don't worry. It's almost finished.

0:31:21 > 0:31:23I've got him. I've got him.

0:31:23 > 0:31:28The plan is to lower Taylor's seat and slide him on to a spinal board,

0:31:28 > 0:31:31keeping his back straight at all times.

0:31:31 > 0:31:36Just relax. You're fine. You're not going to drop. I've got you. OK?

0:31:36 > 0:31:37I've got you.

0:31:37 > 0:31:39Do you want to slip the board in?

0:31:39 > 0:31:41It's OK. You're doing fine.

0:31:41 > 0:31:44You're doing fine. There we go!

0:31:44 > 0:31:49That's your head just on the board that I was telling you about. OK?

0:31:49 > 0:31:51You're going to go up in a minute.

0:31:51 > 0:31:53A careful heave...

0:31:56 > 0:31:58and Taylor is free from his seat at last.

0:32:02 > 0:32:05Can you hear me? It's noisy, isn't it?

0:32:06 > 0:32:09He's been very brave - very brave.

0:32:09 > 0:32:16But as Taylor is put into the ambulance, it all starts to sink in and his courage begins to waver.

0:32:16 > 0:32:18Louisa's on hand.

0:32:21 > 0:32:26Taylor, I think you will be able to go home but not straight away.

0:32:26 > 0:32:29Have you ever been to hospital before?

0:32:29 > 0:32:31Have you ever had an X-ray?

0:32:31 > 0:32:38No? Well, I think, OK, because your neck hurts, that you need an X-ray -

0:32:38 > 0:32:40nothing scary at all.

0:32:40 > 0:32:42All right?

0:32:43 > 0:32:46Before he's taken to hospital, Taylor has asked for Louisa

0:32:46 > 0:32:52to check on his little sister, who's being comforted by Toni, a family friend.

0:32:53 > 0:32:57Taylor, he wanted me to make sure you were OK.

0:32:57 > 0:33:02I told him that. He was really pleased when I said that.

0:33:02 > 0:33:05He was a bit worried about you.

0:33:05 > 0:33:06Can you show me how well you walk?

0:33:06 > 0:33:09Get down for a second and walk to me.

0:33:10 > 0:33:13Hey! Well done, sweetheart.

0:33:13 > 0:33:15That wasn't scary, was it?

0:33:16 > 0:33:19Safe in the knowledge that his sister's OK,

0:33:19 > 0:33:23Taylor can now be taken to hospital to be fully checked over.

0:33:23 > 0:33:29Gemma is going with him while Tony will look after Lauren until dad can get there.

0:33:31 > 0:33:36All that remains to do is for the police and fire crews to clear away the debris

0:33:36 > 0:33:39so that the neighbourhood can get back to normal.

0:33:40 > 0:33:43I'm happy to say that Taylor was absolutely fine, if a little shaken.

0:33:43 > 0:33:49Whenever patients complain of back and neck pain, it's vital doctors err on the side of caution.

0:33:49 > 0:33:52Talking a little bit how police use technology today.

0:33:52 > 0:33:55Mark, you've got a text system for people who are deaf

0:33:55 > 0:33:59and actually you got a text from somebody who was clearly in trouble, didn't you?

0:33:59 > 0:34:03Last week... We monitor it as a normal mobile phone.

0:34:03 > 0:34:08A text popped up on screen from a female saying she was in her flat in Plymouth,

0:34:08 > 0:34:10which is outside of our area.

0:34:10 > 0:34:15She'd been cooking dinner and it caught light. She was actually trapped inside.

0:34:15 > 0:34:18The text said that smoke was building up and she couldn't breathe.

0:34:18 > 0:34:23Immediately, as soon as I got this text, I phoned Devon Fire and Rescue Service

0:34:23 > 0:34:25and they got someone straight out there.

0:34:25 > 0:34:28They phoned me back afterwards and confirmed it was quite a serious fire.

0:34:28 > 0:34:31but they'd managed to get her out of the building and she was safe.

0:34:31 > 0:34:36She went to hospital for a check-up. Because of this service, we pretty much managed to save her life.

0:34:36 > 0:34:39Great stuff. The old image of the bobby on the beat,

0:34:39 > 0:34:42armed with a whistle, truncheon and notebook - how times have changed!

0:34:42 > 0:34:46For instance, police carry these - air wave radios now.

0:34:46 > 0:34:48They're in touch with national computers

0:34:48 > 0:34:53and they can instantaneously receive photographs of missing or wanted people, like this one.

0:34:53 > 0:34:55I think I recognise him. He looks a little bit different, doesn't he?

0:34:55 > 0:35:00- This one belongs to Steve. I'll give that back, Steve.- We'll keep an eye on that one.

0:35:00 > 0:35:01Quite right! Might be over there.

0:35:01 > 0:35:05There's an even newer piece of technology fast becoming part of the uniform.

0:35:05 > 0:35:07It's a body worn camera, here it is.

0:35:07 > 0:35:11It's like a live version of the traditional notebook.

0:35:11 > 0:35:15There's been a multiple car crash in a busy built up area of Gosport.

0:35:15 > 0:35:21PC Stephen Murray is at the scene to interview witnesses and gather evidence about what's happened.

0:35:21 > 0:35:24Everything he sees and hears is being recorded

0:35:24 > 0:35:28by the body camera he's wearing on the front of his uniform.

0:35:36 > 0:35:39It seems that this car, now on its roof, was driven at high speed -

0:35:39 > 0:35:43lost control and smashed into a row of parked cars.

0:35:43 > 0:35:47Amazingly, the driver and passenger have walked away unscathed.

0:35:47 > 0:35:49They've now been arrested.

0:35:49 > 0:35:52Another officer is now checking the tyre marks left on the road.

0:36:00 > 0:36:05And the ambulance crew finds something else unusual near the wrecked car.

0:36:35 > 0:36:40Well, that footage was actually used in evidence in court to secure a prosecution.

0:36:40 > 0:36:44You use this all the time. It's obvious on you. Do you warn people when you're recording them?

0:36:44 > 0:36:49Yes, we have to. It's part of legislation. We must tell people we're recording them

0:36:49 > 0:36:53to let them know we're listening and recording anything they're doing and saying.

0:36:53 > 0:36:56Does it make a difference? Does it change the way they react to you?

0:36:56 > 0:36:58I believe it moderates their behaviour

0:36:58 > 0:37:00if they know we're recording everything.

0:37:00 > 0:37:02There's no denying what they said or done.

0:37:02 > 0:37:04- So, they quieten down a bit, do they?- Some do.

0:37:04 > 0:37:08Some play up. On the whole, they moderate their behaviour.

0:37:08 > 0:37:11What's really interesting is that is used in evidence.

0:37:11 > 0:37:16We've got some footage of a PCSO who was called to a robbery which was actually ongoing.

0:37:16 > 0:37:19It's really important for you these days, isn't it?

0:37:19 > 0:37:21You can go round and film stuff you wouldn't perhaps have got otherwise.

0:37:21 > 0:37:26Absolutely. It's best evidence. We can show other people what we saw and heard first-hand.

0:37:26 > 0:37:30- It's excellent.- What she did, that police community support officer,

0:37:30 > 0:37:34was she went back afterwards and she looked at the door and all the rest of it.

0:37:34 > 0:37:38I guess when you're going through it, it's obvious what happened, or more obvious?

0:37:38 > 0:37:43On that footage, you show how the person got into the premises and the damage they caused to get in.

0:37:43 > 0:37:46- It's brilliant evidence. - That was used in evidence.

0:37:46 > 0:37:50What about you? Is it used as a deterrent in some ways as well?

0:37:50 > 0:37:52People change their behaviour, but...

0:37:52 > 0:37:55I've used it for evidence to a local nightclub.

0:37:55 > 0:38:00They put on an under-18 disco. They didn't realise the effect it was having on our community.

0:38:00 > 0:38:04All the young people from all the towns were coming into this nightclub.

0:38:04 > 0:38:08We were stopping the young people that had been pre-loaded with alcohol.

0:38:08 > 0:38:10Before they got to the nightclub.

0:38:10 > 0:38:15The nightclub wasn't aware of the carnage that was going on around their nightclub.

0:38:15 > 0:38:19We were able to record it on video and play it back to them.

0:38:19 > 0:38:22Then negotiate what we should do in the future.

0:38:22 > 0:38:24This really makes a difference to policing, I guess.

0:38:24 > 0:38:27Absolutely! It's a way of addressing things

0:38:27 > 0:38:31without having to go through the laborious processes of taking them to court or anything.

0:38:31 > 0:38:35And he's still wanted, look! I can still see him flashing away there. Steve, thank you.

0:38:36 > 0:38:39In my defence, that was four stone ago.

0:38:39 > 0:38:42Now, earlier in the programme, we met 12-year-old Eddie,

0:38:42 > 0:38:46who broke his wrist just before performing at Portsmouth Guildhall Theatre.

0:38:46 > 0:38:49It was a very bad break so he has had a lot of pain killers.

0:38:49 > 0:38:54This all-singing, all-dancing, future star, has become, for now, a quiet and confused young boy.

0:38:56 > 0:38:59A simple fall has landed Eddie in a hospital bed in paediatric A&E.

0:38:59 > 0:39:04He should have been about to go on stage in a national school music competition.

0:39:04 > 0:39:08Instead he's in agony - dosed up with very strong painkillers.

0:39:10 > 0:39:13Have they said what exactly you've done to it?

0:39:13 > 0:39:18- Yes.- I've broken the wrist. - Have they?

0:39:18 > 0:39:21Eddie's arm has been put in a temporary cast.

0:39:21 > 0:39:25It will have to be operated on to put it back in place.

0:39:25 > 0:39:28This is the X-ray of Eddie's arm.

0:39:28 > 0:39:31You can see where the fracture is here.

0:39:31 > 0:39:37What they'll be looking at doing in the operating theatre is to put him to sleep.

0:39:37 > 0:39:43Then pull it, as it's called, to try to pull this bone back into place.

0:39:43 > 0:39:48By using X-rays, they will then be able to decide whether that's actually done the job.

0:39:48 > 0:39:51If it hasn't, they'll use wires to come in here

0:39:51 > 0:39:56and here to hold it into place and then they put a cast on it from that.

0:39:56 > 0:40:00From there they'll then be able to check for nerve damage at the end of his fingers,

0:40:00 > 0:40:04to make sure that blood supply and the nerves are running fine.

0:40:04 > 0:40:08They'll keep him in hospital for about a day and then look to see him

0:40:08 > 0:40:12in the fracture outpatients clinic in a couple of weeks' time.

0:40:12 > 0:40:14Missing out on the competition is bad enough

0:40:14 > 0:40:19but there is a chance it could also affect his appearance in a musical in London.

0:40:19 > 0:40:24Eddie has got a part in London, up in Regent's Park open-air theatre

0:40:24 > 0:40:28for the summer, as a narrator, Into The Woods.

0:40:28 > 0:40:32After the shock of not being able to do Rock Challenge,

0:40:32 > 0:40:37it kicked into him that he might not actually be able to do his London performance.

0:40:37 > 0:40:41- Rehearsals start in two weeks' time. - Good luck with your show. You'll be all right.

0:40:41 > 0:40:43They'll get you sorted, OK?

0:40:43 > 0:40:46There'll be lots of shows.

0:40:46 > 0:40:48All right? Good luck!

0:40:48 > 0:40:50- Thank you.- You're welcome. Bye-bye.

0:40:52 > 0:40:55A lot happier, Eddie and Sue are with us here.

0:40:55 > 0:40:57First up, let's see the wrist.

0:40:57 > 0:40:59Hold it up!

0:40:59 > 0:41:02Can you twist it around? No pain.

0:41:02 > 0:41:05- No.- Working perfectly well?- Mm-hm. - Even if I squeeze it?

0:41:06 > 0:41:08- It's all right.- Yeah.

0:41:08 > 0:41:13- So, they were taking you off to maybe operate on you. Did they have to put wires in your hand?- Nope.

0:41:13 > 0:41:15- I bet you were pleased about that, weren't you?- Yeah, very.

0:41:15 > 0:41:19Also, you were looking miserable because of this thing up in London.

0:41:19 > 0:41:20What was the thing in London?

0:41:20 > 0:41:23It's a performance of Into The Woods,

0:41:23 > 0:41:25at open-air theatre in Regent's Park.

0:41:25 > 0:41:27A good plug. Is it still going?

0:41:27 > 0:41:29- Pardon?- Is it still going?- Yeah.

0:41:29 > 0:41:35- Good plug. So, was this your first opportunity at a London...? - Yeah, it was.

0:41:35 > 0:41:38Really! This was your big break.

0:41:38 > 0:41:40No wonder you were looking miserable.

0:41:40 > 0:41:44But, because... How long were you in plaster for?

0:41:44 > 0:41:46- Six weeks.- Six weeks. - So, it's a bit longer.

0:41:46 > 0:41:49You thought, at first, four weeks. Six weeks.

0:41:49 > 0:41:51You were wondering whether you'd be able to get to do the show.

0:41:51 > 0:41:56You did and we can show a little bit of a clip of that, of you, in the show. Here we go!

0:41:56 > 0:41:59- Which one's you?- In the front.

0:41:59 > 0:42:01That's you in the lead.

0:42:01 > 0:42:02The narrator.

0:42:02 > 0:42:04CAST SING

0:42:06 > 0:42:07That's you on the West End.

0:42:07 > 0:42:09That's you, famous and in London.

0:42:09 > 0:42:12- That's very cool, isn't it?- Yeah.

0:42:12 > 0:42:16You must have realised. For you, having all these hopes for his future and opportunities,

0:42:16 > 0:42:22- to have an opportunity almost taken away, you must have felt terrible. - Yeah, ad for him. Heartbreaking.

0:42:22 > 0:42:28- You've got to pick him up and say, don't worry about it.- Yeah, don't worry. What will be, will be.

0:42:28 > 0:42:32What will be, will be. If we have to phone them and say, please...

0:42:32 > 0:42:39- It worked out in the end, didn't it? - Mm-hm.- Are you going to be a big star?- Hopefully. Yeah.- Films?

0:42:39 > 0:42:44- Both. Yeah.- Why not? Do everything if I was you. Do a bit of everything. Wish I could dance.

0:42:44 > 0:42:48I very definitely can't. Anyway, nice to see you looking so well. Louise...

0:42:48 > 0:42:52You know we were talking about technology earlier, I've been to the museum. I've raided it.

0:42:52 > 0:42:54I am told this is the right way to hold the truncheon.

0:42:54 > 0:42:58They stopped using this one in about 95. This is an old radio.

0:42:58 > 0:43:03This is just the battery and that's how you talk.

0:43:03 > 0:43:05Time to go. We've ended the show.

0:43:05 > 0:43:08Over and out. Real Rescues. See you all next time.

0:43:23 > 0:43:27Subtitles by Red Bee Media Ltd

0:43:27 > 0:43:30E-mail subtitling@bbc.co.uk