0:00:02 > 0:00:05Fire at a packed night club! Hundreds of clubbers attempt to escape,
0:00:05 > 0:00:10but one of their exits is blocked by a wall of flames.
0:00:10 > 0:00:12I realised it's at the top of the fire escape
0:00:12 > 0:00:16and that's a great concern, because the worst-case scenario was
0:00:16 > 0:00:20that somebody had tried to come out that way and been caught in the flames.
0:00:20 > 0:00:22And the horse that led itself to water,
0:00:22 > 0:00:26but is now stuck down a well, and unless she's freed,
0:00:26 > 0:00:28is in danger of drowning.
0:00:28 > 0:00:31She was starting to shake because she'd been in for some time
0:00:31 > 0:00:35by the looks of things. At this time, we had no idea
0:00:35 > 0:00:39how deep the water was or how deep the well was, or what she was actually stood on.
0:01:03 > 0:01:06Hello and welcome to Real Rescues. We're at the heart
0:01:06 > 0:01:10of a 999 emergency operation. This is the police control centre
0:01:10 > 0:01:12near Southampton. If a 999 call comes in here,
0:01:12 > 0:01:15the team are trained to answer, analyse, then act.
0:01:15 > 0:01:18Their expertise can make the difference between life and death.
0:01:18 > 0:01:22Even in the daytime on a weekday, it's still very busy.
0:01:22 > 0:01:25It is. Let's speak to Inspector Dave Ryan, who's in charge today.
0:01:25 > 0:01:28- Are you OK to talk, Dave?- I am. - I want to talk about something
0:01:28 > 0:01:31that happened recently - 1:30 AM, people in Portsmouth
0:01:31 > 0:01:35could hear somebody shouting, and thought he was in the water.
0:01:35 > 0:01:37We had a number of calls in the early hours
0:01:37 > 0:01:40to a male believed to be in the harbour down in Portsmouth.
0:01:40 > 0:01:44He was in serious distress and he had to be rescued from the water.
0:01:44 > 0:01:47- How did you find him? It was dark. - Because of the lack of lighting,
0:01:47 > 0:01:50the best thing to do was call our air-support unit.
0:01:50 > 0:01:53Our plane was launched with a thermal-imaging camera
0:01:53 > 0:01:56that could identify a heat source in the water.
0:01:56 > 0:01:59The chap was half in and half out of the water, hanging on to a boat
0:01:59 > 0:02:03that was moored. We could direct the Solent coastguard in.
0:02:03 > 0:02:07They picked him up, gave him immediate medical attention, and he made a full recovery.
0:02:07 > 0:02:12- Excellent work. Everybody coordinating together. Thank you. - No problem at all. Thanks.
0:02:12 > 0:02:15A city-centre night club is having a busy night.
0:02:15 > 0:02:17The dance floor is packed with hundreds of people.
0:02:17 > 0:02:20Then smoke is spotted pouring through a fire exit,
0:02:20 > 0:02:24effectively blocking that way out, and the alarm is raised.
0:02:24 > 0:02:26ALARM BLARES
0:02:29 > 0:02:31It's two o'clock on a Sunday morning,
0:02:31 > 0:02:35and White Watch have been called to a fire in a popular night club
0:02:35 > 0:02:36in Southampton city centre.
0:02:36 > 0:02:39- We got a job. Going out. - HORN BLARES
0:02:39 > 0:02:41It's the busiest night of the week,
0:02:41 > 0:02:44and more than 200 people could be inside.
0:02:45 > 0:02:49The firefighters are well aware of what they could be facing.
0:02:49 > 0:02:52Adrenaline starts pumping, and you start thinking what you can do,
0:02:52 > 0:02:55what you can't, and all the rest of it, so you are in an alert state.
0:02:55 > 0:02:59They arrive to see flames lighting up the night sky.
0:03:00 > 0:03:02We need these cars moved!
0:03:02 > 0:03:04The police have set up a cordon.
0:03:04 > 0:03:06Young clubbers are all over the street,
0:03:06 > 0:03:10just where the firefighters need to park their trucks.
0:03:13 > 0:03:15The fire is round the back of the building.
0:03:15 > 0:03:18Martin Bone and Guy Buxton head down a side lane
0:03:18 > 0:03:21while the hoses are fed through to them.
0:03:24 > 0:03:28The fire has started in potentially the most devastating place.
0:03:29 > 0:03:33It was at the top of the fire escape, and that's a great concern.
0:03:33 > 0:03:36The worst case scenario was that someone had tried to come out
0:03:36 > 0:03:39that way, and been caught in the smoke and the flames.
0:03:40 > 0:03:44The fire has been going for some time on the steel fire escape.
0:03:44 > 0:03:49It's very hot, and the crews can only do so much from here to stop the flames.
0:03:49 > 0:03:53The main danger for us was, because it was set above ground level -
0:03:53 > 0:03:56there was a small metal staircase going up -
0:03:56 > 0:03:59and it had been going for quite some time, so it got hold
0:03:59 > 0:04:03as a fully developed fire, and on our initial approach with the hoser,
0:04:03 > 0:04:06it just wasn't enough. We stopped the fire,
0:04:06 > 0:04:08but we couldn't put it out. It was still very hot.
0:04:08 > 0:04:11We were forced to our knees. There was thick black smoke.
0:04:11 > 0:04:16But we was making progress, so we could work our way in - on our knees, unfortunately.
0:04:16 > 0:04:20At the front, club manager Carl confirms to Shaun
0:04:20 > 0:04:22that everyone's out. He acted quickly
0:04:22 > 0:04:26after the disco lights and music suddenly stopped inside the club.
0:04:26 > 0:04:30As I approached my doorman, who was standing by these double doors,
0:04:30 > 0:04:33I, um... I thought I could smell smoke.
0:04:33 > 0:04:36I went through the doors into the ladies' toilet area,
0:04:36 > 0:04:39and we've got, like, an inside fire exit
0:04:39 > 0:04:41which leads out onto the outside fire exit.
0:04:41 > 0:04:44Once I opened that door, smoke just come billowing out,
0:04:44 > 0:04:48and I just slammed the door shut and put on the radio that we were evacuating.
0:04:48 > 0:04:51We've got a fire and we need to evacuate.
0:04:51 > 0:04:55With smoke pouring in through the fire exit upstairs,
0:04:55 > 0:04:59Carl and his staff calmly led more than 200 clubbers to safety
0:04:59 > 0:05:00via the ground floor.
0:05:00 > 0:05:04There was no major panic. There was no-one running.
0:05:04 > 0:05:07It was just lucky that not a lot of people, I don't think,
0:05:07 > 0:05:10apart from the girls that were in the toilet when I opened the door
0:05:10 > 0:05:13and had seen the smoke, and probably a few people had smelt it,
0:05:13 > 0:05:17but I don't think many people, like, knew there was a fire.
0:05:18 > 0:05:22The clubbers are safe, but there are people in the adjoining building
0:05:22 > 0:05:26unaware of the danger creeping up on them.
0:05:27 > 0:05:31There is an entrance to a flat right next to the burning fire escape.
0:05:31 > 0:05:35I just saw some flats to the left of the fire escape,
0:05:35 > 0:05:38and as we arrived and they started to fight the fire,
0:05:38 > 0:05:41the flat door opened and we saw someone inside.
0:05:41 > 0:05:43So it was immediately, "Get him out as soon as we can."
0:05:43 > 0:05:47Scott was just about to go to bed when his dog raised the alarm.
0:05:48 > 0:05:52I sort of noticed this big orange glow.
0:05:52 > 0:05:54So from there I went to open the door,
0:05:54 > 0:05:59and it wasn't light. It was flames coming straight across the door,
0:05:59 > 0:06:02and there's a fire crew at the front gate
0:06:02 > 0:06:04shouting, "Get out, get out, get out!"
0:06:04 > 0:06:08First thing, run out with the dog. The missus obviously came out.
0:06:08 > 0:06:12There's people outside the front of the club, police officers,
0:06:12 > 0:06:16fire department... There was a lot of emotion, and commotion as well.
0:06:16 > 0:06:17It was quite hectic.
0:06:17 > 0:06:20The flat's been evacuated, but thick black smoke
0:06:20 > 0:06:24is billowing out of the roof. The fire is still alight.
0:06:24 > 0:06:27Shaun has got to send his crews in to stop the blaze spreading
0:06:27 > 0:06:29throughout the terrace.
0:06:29 > 0:06:32Obviously, going into a night club, if all the lights are out,
0:06:32 > 0:06:36and you've got all different staircases going all over the place,
0:06:36 > 0:06:40mirrored walls and that sort of thing that can throw your eye,
0:06:40 > 0:06:44and also we didn't know what sort of damage the fire had caused.
0:06:44 > 0:06:47The construction of the Rhino club, it's a very old club,
0:06:47 > 0:06:50and it's got wooden floors, so for all we knew,
0:06:50 > 0:06:53we could have had weakened floors, weakened ceiling joists,
0:06:53 > 0:06:56roofs coming down, that sort of thing.
0:06:56 > 0:06:57RADIO CHATTER
0:06:57 > 0:07:01Shaun sends in one crew through the front door of the club
0:07:01 > 0:07:04to see how far the fire has spread along the first floor.
0:07:05 > 0:07:08Although there are fire-escape doors, they're heavy doors
0:07:08 > 0:07:12and had held the fire back, so we didn't have much damage in the club.
0:07:12 > 0:07:16It had all been... At that point, we thought it had all been held
0:07:16 > 0:07:18just outside in the back.
0:07:18 > 0:07:22The club may be untouched, but above in the roof space,
0:07:22 > 0:07:25more and more smoke is pouring out from under the eaves.
0:07:25 > 0:07:28OK, it's broken through into the roof.
0:07:28 > 0:07:30We need to get access from external first
0:07:30 > 0:07:34while crews enter from the front and go up into the loft space, try and get it from there.
0:07:37 > 0:07:41Two more fire engines arrive. They'll need plenty of manpower
0:07:41 > 0:07:44if they're going to win this battle to save the terrace.
0:07:45 > 0:07:48They have to get the dangerous gases out of the roof
0:07:48 > 0:07:51before anything catches alight.
0:07:51 > 0:07:54This was massive when we got here, along this ridge,
0:07:54 > 0:07:58so we've knocked it down quite a lot, but if it's in the roof, we've got an issue.
0:07:59 > 0:08:02As you can see, the firefighters' job is fraught with danger,
0:08:02 > 0:08:06and there are inflammable chemicals and live power cables
0:08:06 > 0:08:08to be contended with. Louise.
0:08:08 > 0:08:11What is it with animals and wells?
0:08:11 > 0:08:14Recently we saw a bullock stuck down one.
0:08:14 > 0:08:17Here's the amazing sight of him curled up at the bottom,
0:08:17 > 0:08:20and they had to demolish the whole well to get him out.
0:08:20 > 0:08:24Well, that's one bullock saved. Now, this time it's a horse.
0:08:25 > 0:08:29This is the incredible sight which meets a team of firefighters
0:08:29 > 0:08:33when they're called to rescue a 23-year-old horse from an old well
0:08:33 > 0:08:38at the edge of her enclosure. Azali is completely stuck in the water,
0:08:38 > 0:08:40and all they can see are her twitching ears.
0:08:40 > 0:08:43And there's no easy way of getting her out.
0:08:43 > 0:08:47She didn't look to be in much distress,
0:08:47 > 0:08:50but she was shaking because she'd been in there for some time,
0:08:50 > 0:08:54by the looks of things, and the water level was up round her waist.
0:08:54 > 0:08:57At this time we didn't have any idea how deep the water was
0:08:57 > 0:09:01or how deep the well was, and what she was actually stood on.
0:09:01 > 0:09:06Using buckets, they empty out as much water as they can by hand.
0:09:06 > 0:09:10We didn't want to scare it or make the situation any worse.
0:09:10 > 0:09:13Vet Mike Barrott has to go down the well
0:09:13 > 0:09:15to assess what condition Azali is in.
0:09:15 > 0:09:18But checking out a horse in such a confined space,
0:09:18 > 0:09:22with no easy escape route, could put Mike in real danger
0:09:22 > 0:09:25should Azali suddenly start to panic.
0:09:25 > 0:09:27We put bales of hay down into the cistern
0:09:27 > 0:09:29to restrict the movement of the horse,
0:09:29 > 0:09:33and it gave her something else to concentrate on - food, you know.
0:09:33 > 0:09:38Keep the horse happy. So we pinched her between the bales of hay
0:09:38 > 0:09:41and the ladder to stop her moving and damaging herself.
0:09:41 > 0:09:46No-one knows how she ended up down the hole or when it happened.
0:09:46 > 0:09:50When I first looked at her down in the well,
0:09:50 > 0:09:52I remember her being quite cold.
0:09:52 > 0:09:56She was quiet and calm. Sometimes it's quite hard to decide
0:09:56 > 0:09:59whether they're just very calm and quiet
0:09:59 > 0:10:01or they've been there a very long time,
0:10:01 > 0:10:03so I gave her a low dose of sedative.
0:10:03 > 0:10:06The amount of sedative is critical.
0:10:06 > 0:10:09Mike can't risk making her too sleepy.
0:10:09 > 0:10:13I was quite concerned that, if I sedated her too much,
0:10:13 > 0:10:17she would then drop her head and drop it into the water,
0:10:17 > 0:10:20and that, if she had been down in the water for a long period,
0:10:20 > 0:10:23she could collapse at any stage.
0:10:23 > 0:10:25We didn't know how exhausted she was.
0:10:25 > 0:10:28It's dark and stagnant inside the well,
0:10:28 > 0:10:32but the only way of getting Azali out is to pull her out.
0:10:32 > 0:10:36It means the firefighters have to go down to put wide straps
0:10:36 > 0:10:40around her chest and belly in preparation for a lift.
0:10:40 > 0:10:44Her only chance of getting out of this is the firefighters' crane,
0:10:44 > 0:10:47which could haul her clear. But there's a massive problem.
0:10:47 > 0:10:51This well actually wasn't a well. It was a cistern,
0:10:51 > 0:10:54shaped like an old-fashioned milk bottle, maybe.
0:10:54 > 0:10:56We decided to break the top open
0:10:56 > 0:10:59so we could actually lift the horse out.
0:10:59 > 0:11:03It's easy, the horse going in, but to get it out in one piece,
0:11:03 > 0:11:08we had to break something. And we wanted to break the cistern and not the horse.
0:11:08 > 0:11:11They're going to have to make the entrance to the well bigger,
0:11:11 > 0:11:15all the time ensuring that Azali is not harmed in the process.
0:11:16 > 0:11:19So we painstakingly broke individual bricks
0:11:20 > 0:11:24out of the top of the cistern and removed those to a safe distance.
0:11:24 > 0:11:27And it was a long, arduous task!
0:11:28 > 0:11:32They have to take care that chunks of brick don't drop down onto the horse.
0:11:32 > 0:11:37This could take hours, and all the time Azali is getting colder
0:11:37 > 0:11:40and more tired. If she can no longer stand up,
0:11:40 > 0:11:45she'll just slip below the water. But vet Mike comes up with a plan.
0:11:45 > 0:11:48My dad runs a plant-hire business,
0:11:48 > 0:11:50has lots of diggers and excavators.
0:11:50 > 0:11:54And he's only 20 minutes away from where we were,
0:11:54 > 0:11:59and he's always quite helpful if an emergency arises.
0:11:59 > 0:12:03And he happened to be around, put a machine on a lorry,
0:12:03 > 0:12:05and came straight up.
0:12:05 > 0:12:09With great care, the soil is dug away from the side of the well
0:12:09 > 0:12:11until all the brickwork is exposed
0:12:11 > 0:12:15and the firefighters can continue dismantling it.
0:12:15 > 0:12:19And finally the hole is big enough to attempt the evacuation.
0:12:19 > 0:12:21Azali's a sorry sight,
0:12:21 > 0:12:24wet through and covered in brick dust.
0:12:24 > 0:12:28But she's calm, and she's even nibbling at the hay bale.
0:12:29 > 0:12:33If this was an inanimate load, getting it out with a crane
0:12:33 > 0:12:36would be no problem, but Azali is a living animal,
0:12:36 > 0:12:41already exhausted. One wrong move could mean the end for her.
0:12:43 > 0:12:46I always try and keep control of the head -
0:12:46 > 0:12:50that way you've got more control over the rest of the horse -
0:12:50 > 0:12:52so the fire brigade could work around the horse,
0:12:52 > 0:12:57and when she came out, I could help steer her in the right direction.
0:12:59 > 0:13:02Azali's back above ground in fresh air again.
0:13:02 > 0:13:06And, against all the odds, as her feet touch the ground,
0:13:06 > 0:13:08it's all looking good.
0:13:09 > 0:13:11We don't know until they're actually standing
0:13:11 > 0:13:13how well they're going to bear weight,
0:13:13 > 0:13:16whether they've got muscle pain or a lameness
0:13:16 > 0:13:20or an injury we couldn't have seen before she came out of the water.
0:13:20 > 0:13:24When she got out of the well, her supports were dropped
0:13:24 > 0:13:27and she just stood quite well on all four legs.
0:13:27 > 0:13:30There were no obvious major injuries.
0:13:30 > 0:13:32She stood quite well and calmly.
0:13:32 > 0:13:36And for the firefighters, it's another successful job.
0:13:36 > 0:13:40We're always happy when a job goes well.
0:13:40 > 0:13:43The way she came out, the way she stood up,
0:13:43 > 0:13:46and her whole demeanour was fantastic,
0:13:46 > 0:13:49and it was a well worked job.
0:13:49 > 0:13:52Good one for us and a good one for the animal.
0:13:55 > 0:13:59- All's well that ends well.- Oh, very good! See what you did there!
0:13:59 > 0:14:03- Bit of work there!- Animals get stuck in some pretty bizarre places.
0:14:03 > 0:14:05- We'll show you more later. - Can't wait for that,
0:14:05 > 0:14:08and the puns that go with it. Come over this way.
0:14:08 > 0:14:12I want to introduce you to Jo, to talk about hoax calls,
0:14:12 > 0:14:16because, being a call centre here, they also get to take...
0:14:16 > 0:14:19- Are you on a call?- No. - You're free? Thank you.
0:14:19 > 0:14:22Let me squeeze in. We're talking about hoax calls.
0:14:22 > 0:14:25- You had a particularly dramatic one recently.- Yes.
0:14:25 > 0:14:29I had a young girl call me on 999, very much out of breath,
0:14:29 > 0:14:32very scared, saying she was being chased by a murderer.
0:14:32 > 0:14:36Trying to get information out of her was very hard.
0:14:36 > 0:14:39So out of breath, very convinced there was possibly something wrong.
0:14:39 > 0:14:42She then said that she was being stabbed.
0:14:42 > 0:14:45- What, while...- Whilst on the phone.
0:14:45 > 0:14:48I said, "At this moment in time?" She said yes,
0:14:48 > 0:14:52then started making death noises, like she was dying, gurgly noises.
0:14:52 > 0:14:55At that point I realised that it was possibly a hoax call.
0:14:55 > 0:14:59She then went on to put on an American accent,
0:14:59 > 0:15:03just saying American phrases from movies.
0:15:03 > 0:15:05What sort of person does this?
0:15:05 > 0:15:07- Um...kids.- Really?
0:15:07 > 0:15:10Yeah. We have regular callers, as well.
0:15:10 > 0:15:13- Who think it's funny? - Yeah.- Seriously, if you do that,
0:15:13 > 0:15:16- you're blocking people from getting through.- Yes, you are.
0:15:16 > 0:15:19- Can you be prosecuted for that? - Yes.- Are you prosecuting?
0:15:19 > 0:15:22- Yes, a lot more now than we have done previously.- Thank you.
0:15:22 > 0:15:26So be warned - it's not funny, it's not big and it's not clever.
0:15:26 > 0:15:27Thank you.
0:15:29 > 0:15:33Still to come on Real Rescues - firefighters have to tear apart
0:15:33 > 0:15:37a night club's roof to stop a fire spreading to an entire city block.
0:15:37 > 0:15:40The fire's in the roof. We'll push through the ceiling,
0:15:40 > 0:15:43pull the plasterboard down and fight the fire from underneath,
0:15:43 > 0:15:46try and get up into the roof.
0:15:46 > 0:15:49And it's a dash from playground to hospital for Harley
0:15:49 > 0:15:52after he's hit on the head with a golf club.
0:15:52 > 0:15:56I'm going to say one thing for sure - you're a tough fella!
0:15:57 > 0:15:59That's a big strong bat, that is.
0:16:01 > 0:16:05Swimmers, sailors, surfers and bodyboarders,
0:16:05 > 0:16:09all fighting for space. Welcome to the British seaside on a hot day.
0:16:09 > 0:16:12When they come together, it can be disastrous.
0:16:12 > 0:16:16A jet skier has slammed into the side of a speedboat head first.
0:16:19 > 0:16:21A sunny Saturday on the South Coast.
0:16:27 > 0:16:30Coastguard rescue helicopter 106 has been scrambled to a man
0:16:30 > 0:16:34who's injured himself on a jet ski.
0:16:34 > 0:16:38On board, pilots Len Stracey and Captain Mike Roughton,
0:16:38 > 0:16:43winch man Pat Holder and winch operator Tony Campbell.
0:17:01 > 0:17:05The accident's happened just off the famous Sandbanks peninsula,
0:17:05 > 0:17:08one of the most exclusive places to live in the world.
0:17:09 > 0:17:13The jet skier has come off worst after a collision with a speedboat.
0:17:13 > 0:17:17Another boat, called the Cat's Whiskers, saw it happen
0:17:17 > 0:17:18and came to the man's aid.
0:17:41 > 0:17:43Up ahead, they get their first sighting of the boat
0:17:43 > 0:17:45and the damaged jet ski.
0:18:06 > 0:18:10- OK, prepare to winch when you're ready.- Winching now.
0:18:10 > 0:18:12Outboard.
0:18:12 > 0:18:15Winch man paramedic Pat is lowered down
0:18:15 > 0:18:18to the waiting boat and the jet ski.
0:18:24 > 0:18:28Pat's safely aboard. To reduce noise and draughts,
0:18:28 > 0:18:31they pull up and away from the speedboat.
0:18:31 > 0:18:34Now it's easier for him to treat Roy, the wounded man.
0:18:34 > 0:18:38I could see Roy had a fair bit of swelling to his right cheekbone
0:18:38 > 0:18:41and round the socket of his eye,
0:18:41 > 0:18:44but if he's fractured his cheek or his eye socket,
0:18:44 > 0:18:48that needs treatment, and he needs to go to hospital and get X-rayed.
0:18:51 > 0:18:55Pat dresses the wound on Roy's cheek, then signals to the crew
0:18:55 > 0:18:59that they'll both come up together in a double harness.
0:19:01 > 0:19:04Roy's face has taken the brunt of the accident.
0:19:04 > 0:19:08He hit the boat face first. After such a bang to his head,
0:19:08 > 0:19:11the fear is that he's suffered more serious internal injuries.
0:19:21 > 0:19:25Roy only has a hazy recollection of the accident.
0:19:25 > 0:19:28'I was jet-skiing. I slowed down to turn round
0:19:28 > 0:19:32'and go back to my mates. That was the... I ended up like this.
0:19:32 > 0:19:35'It was my first time on it today, and it's been smashed up!'
0:19:38 > 0:19:42The helicopter lands in the open space of Poole Park.
0:19:42 > 0:19:46Roy will be taken by ambulance to the hospital nearby for X-rays.
0:19:47 > 0:19:50Being put back on dry land in such a dramatic fashion
0:19:50 > 0:19:54has allowed Roy to wallow in a bit of nostalgia.
0:19:54 > 0:19:57It's brought back the army days, that.
0:19:57 > 0:20:01I was driving the helicopter in the army, so it's all right.
0:20:06 > 0:20:10Roy's egg-sized lump went down, and his cut was glued together at hospital.
0:20:10 > 0:20:14He's since made a full recovery, but hasn't been back on a jet ski.
0:20:17 > 0:20:20Parents can expect their children to get the odd cut and scrape
0:20:20 > 0:20:22while they're playing, but for one boy,
0:20:22 > 0:20:25a bit of rough and tumble with a plastic golf club
0:20:25 > 0:20:27left him feeling a little under par.
0:20:27 > 0:20:29SIREN WAILS
0:20:29 > 0:20:32When an ambulance is called to a young child with a head injury,
0:20:32 > 0:20:35it's always a matter of urgency.
0:20:35 > 0:20:38Dave Palmer is on blue lights, answering just such a call
0:20:38 > 0:20:42from a junior school. A ten year old has suffered a blow to the head.
0:20:44 > 0:20:47First thing we'll be interested in is what effect
0:20:47 > 0:20:51this incident has had on his level of consciousness.
0:20:51 > 0:20:54We've also got to be aware that, at ten, they're quite strong,
0:20:54 > 0:20:59and to do that kind of damage, we need to think about the mechanism
0:20:59 > 0:21:03of injury, and think through whether we could have any other injuries
0:21:03 > 0:21:05we don't obviously see.
0:21:05 > 0:21:06How is the young man?
0:21:06 > 0:21:08The accident happened in the playground,
0:21:08 > 0:21:11but Harley has been brought into the school.
0:21:11 > 0:21:14- Harley, where have you been hit? - He hit his head.
0:21:14 > 0:21:16He's got a lump.
0:21:16 > 0:21:18OK...
0:21:18 > 0:21:22This side of your jaw - does that hurt? OK.
0:21:22 > 0:21:25This side of your jaw - does that hurt? It doesn't?
0:21:25 > 0:21:28Can you open your mouth slowly for us?
0:21:28 > 0:21:30He said his teeth were loose at the bottom.
0:21:30 > 0:21:34I'll have a look in your little mouth if I can. Like that.
0:21:34 > 0:21:38And a look this side. Where do they feel loose? Is it that one?
0:21:38 > 0:21:40- Mm-hm.- Oh, I can see it.
0:21:40 > 0:21:44Harley's unsure, but these could still be his first teeth.
0:21:46 > 0:21:50If Harley was knocked out, he could be suffering from concussion.
0:21:50 > 0:21:54- Did you go to sleep for a short period of time?- Uh-uh.
0:21:54 > 0:21:56- HARLEY SPEAKS INDISTINCTLY - Pardon?
0:21:56 > 0:22:00- I remember everything.- And you got walloped with a plastic golf club?
0:22:00 > 0:22:03- Mm-hm.- Was it Tiger Woods? - SCHOOL STAFF LAUGH
0:22:03 > 0:22:05Tiger Woods is a famous golfer.
0:22:05 > 0:22:07Harley is covered in blood.
0:22:07 > 0:22:09Have you got a piece of tissue?
0:22:09 > 0:22:13I want to see whether the bleeding's from the outside shell of the ear
0:22:13 > 0:22:16or if it's actually coming from the inside.
0:22:17 > 0:22:20No. It's just from the outside.
0:22:20 > 0:22:24Thankfully there doesn't seem to be internal bleeding.
0:22:24 > 0:22:27But the cut on his head is giving cause for concern.
0:22:27 > 0:22:31We're going to need to take you up to the hospital.
0:22:31 > 0:22:35Basically you've got a little dink in your head there,
0:22:35 > 0:22:39you've cut your ear, and we might need to have a look at your face.
0:22:39 > 0:22:44Are you able to stand up with us and come out to my ambulance? Well done, that man.
0:22:44 > 0:22:47It's a good sign that Harley is able to walk to the ambulance
0:22:47 > 0:22:50- with just a helping hand from Dave. - How are you feeling?
0:22:50 > 0:22:54The plastic golf club that caused the injury is also going.
0:22:54 > 0:22:58I'm going to say one thing for sure - you're a tough fella!
0:22:58 > 0:23:01Cos that's a big strong bat, that is.
0:23:01 > 0:23:05Harley's teacher, Marion Cooper, is travelling in with him.
0:23:05 > 0:23:07Are you able to take a big deep breath for me?
0:23:09 > 0:23:12And then force it out. So you have no problems in breathing?
0:23:12 > 0:23:16On there we've got blood pressure. Can you tell me what that says?
0:23:16 > 0:23:1897.
0:23:18 > 0:23:2097, and then there's a pulse of 96.
0:23:20 > 0:23:24So that tells me that everything's working for you.
0:23:24 > 0:23:27But Dave is still concerned about Harley's teeth.
0:23:27 > 0:23:31Unfortunately you've managed to unseat one of your teeth.
0:23:32 > 0:23:36Not a problem. If they can push it back into the right place,
0:23:36 > 0:23:39it will sometimes just set back where it was.
0:23:39 > 0:23:41But I think it's one of your first teeth,
0:23:41 > 0:23:44and that would have normally fallen out anyway,
0:23:44 > 0:23:47and then it gets replaced by other teeth. OK?
0:23:47 > 0:23:51Dave now needs to patch up the cut on Harley's forehead.
0:23:51 > 0:23:54It's all stopped bleeding, but they've hit you good and hard.
0:23:54 > 0:23:56Just move your finger now.
0:23:57 > 0:23:59OK?
0:23:59 > 0:24:04And Harley's just remembered what his dentist told him on the last visit.
0:24:04 > 0:24:06They said I need to wobble out two teeth.
0:24:06 > 0:24:09You need to wiggle out two teeth? Was this one of them?
0:24:11 > 0:24:16- I suggest the dentist didn't mean for you to do it with a bat.- No.
0:24:16 > 0:24:18The schoolboy is being very brave,
0:24:18 > 0:24:23but the cut on his head is deep and is still giving him a lot of pain.
0:24:23 > 0:24:27When we get you to the hospital, they'll give you some paracetamol
0:24:27 > 0:24:31to get rid of the pain. Be a little syrup to drink.
0:24:33 > 0:24:36Once in A&E, Dave hands the patient over.
0:24:37 > 0:24:40Throughout with us, he's been fine. No concerns there at all.
0:24:40 > 0:24:43He's as you see him, a little bit covered in blood,
0:24:43 > 0:24:46and there's a cut about an inch across on his head,
0:24:46 > 0:24:50but that's stopped bleeding. Doesn't seem to go very deep down.
0:24:50 > 0:24:55Doesn't seem to be any structural damage. I brought the offending item in so you can see what did it!
0:24:55 > 0:24:57Harley's grandmother is on her way,
0:24:57 > 0:25:00and, as promised, there's some medicine to dull his pain.
0:25:00 > 0:25:02Do you want to do it yourself?
0:25:02 > 0:25:06Pop it in your mouth then you can just fire it in yourself.
0:25:06 > 0:25:10- It is just juice?- Just paracetamol, and that one's some Nurofen.
0:25:10 > 0:25:13- Just to help with your pain. - Do you want the nurse to do it?
0:25:13 > 0:25:16Do you want me to do it, darling? There you go.
0:25:16 > 0:25:19That's it. A big swallow of that one for me.
0:25:19 > 0:25:21Good boy.
0:25:23 > 0:25:26Harley did have to have three stitches in that cut on his head,
0:25:26 > 0:25:31and he was off games for a fortnight, but he is now fighting fit. Nick?
0:25:31 > 0:25:34Ahh! Right, back to chat to Jo again.
0:25:34 > 0:25:38She's obviously not on a call. She's not got her headset on.
0:25:38 > 0:25:40I want to have a chat with her about a different subject.
0:25:40 > 0:25:45We talked about hoax calls earlier. I wanted to have a chat with you
0:25:45 > 0:25:48- about, um...about road rage.- Yes.
0:25:48 > 0:25:54- Because you have a lot of calls about road rage. You had an extraordinary one recently.- Yes.
0:25:54 > 0:25:58I took a call from a guy who thought he was being followed down the M3
0:25:58 > 0:26:02at very high speeds. He'd come in from out of county,
0:26:02 > 0:26:06so he wasn't sure where he was. He wasn't from our area.
0:26:06 > 0:26:09Um... Turns out there's more than one car following him.
0:26:09 > 0:26:12I could hear the engines of the other cars,
0:26:12 > 0:26:15because they were that close to him. He was screaming, frantic.
0:26:15 > 0:26:18We were constantly playing catch-up with him.
0:26:18 > 0:26:22- So you had cars on the road trying to catch up with him?- Yeah.
0:26:22 > 0:26:26I managed to say to him to get up onto a motorway junction,
0:26:26 > 0:26:29and we were going to direct him to a local police station.
0:26:29 > 0:26:32He tried to do that, got to the top of the slip road.
0:26:32 > 0:26:35The traffic lights were on red. These cars came flying after him.
0:26:35 > 0:26:39He had to jump the red light. I said to get back onto the motorway,
0:26:39 > 0:26:43- at which point we had gained... - So you caught up with them?
0:26:43 > 0:26:46- And pulled them over? - Yes.- And were they chasing him?
0:26:46 > 0:26:49Yes, but it was a case of mistaken identity.
0:26:49 > 0:26:52They thought that he was somebody else in a very similar car
0:26:52 > 0:26:55- that they were looking for. - That's outrageous!
0:26:55 > 0:26:58- You must have had a very hard word with them.- Yes, we did.
0:26:58 > 0:27:01- You can't go acting like that. - No. It's dangerous driving.
0:27:01 > 0:27:04- They could have killed him. - And he was terrified.
0:27:04 > 0:27:08- Yes. They were trying to box him in. - Is there a lot of road rage around?
0:27:08 > 0:27:11Yes. It's getting more, to be honest.
0:27:11 > 0:27:14Seriously, do something. Get some anger management.
0:27:14 > 0:27:18Nothing's so important you need to do that. Thank you very much.
0:27:20 > 0:27:23Earlier we were with White Watch at the scene of a fire
0:27:23 > 0:27:26in a busy city-centre night club. The night clubbers are safe,
0:27:26 > 0:27:29but the fire has spread onto the roof,
0:27:29 > 0:27:31and the entire terrace is in danger.
0:27:34 > 0:27:38The firefighters are preparing to get into the roof space to tackle the fire.
0:27:38 > 0:27:41It's spread from the fire escape through a hole in the wall.
0:27:41 > 0:27:44There were more than 200 clubbers inside,
0:27:44 > 0:27:47but thanks to the quick thinking of the manager, they're all safe.
0:27:47 > 0:27:51"I need two more, please, to the rear of the premises."
0:27:51 > 0:27:55Two more behind and one round the back.
0:27:58 > 0:28:00They've been fighting the fire for more than an hour.
0:28:00 > 0:28:04People have been evacuated from flats in the adjoining building,
0:28:04 > 0:28:08and six fire tenders are at the scene, including the aerial platform.
0:28:08 > 0:28:11Because the fire's in the roof void, we're going through the ceiling,
0:28:11 > 0:28:14pull the plasterboard or whatever down
0:28:14 > 0:28:18and fight the fire from underneath, try to get up into the roof.
0:28:19 > 0:28:23But there are all kinds of dangers for the firefighters up in the roof.
0:28:23 > 0:28:26Their safety is Shaun's top priority.
0:28:32 > 0:28:36As well as inflammable chemicals, there are live power cables hanging down.
0:28:36 > 0:28:39Club manager Carl is helping the crews
0:28:39 > 0:28:41by explaining the layout of the building.
0:28:41 > 0:28:45- I want to cut power to the place. - Down here, the main power.
0:28:45 > 0:28:48At the back. Is that door still open, that fire exit?
0:28:48 > 0:28:51If it was open a minute ago, yeah.
0:28:51 > 0:28:55To cut the power, they need to get into the building via another door.
0:28:55 > 0:28:59That back entry, just inside there, is the power.
0:28:59 > 0:29:02We need to cut it. We've got wires all over the place.
0:29:02 > 0:29:06We'll do that first. So we need to gain entry in there, yeah?
0:29:06 > 0:29:08- I'll go back round my sector. - Lovely.- All right.
0:29:11 > 0:29:14Once the power is off, the crews can work through the roof
0:29:14 > 0:29:18to tackle the fire. They work in relays, and can only stay inside
0:29:18 > 0:29:20for 20 minutes at a time.
0:29:22 > 0:29:25The aerial ladder platform has now been put in place,
0:29:25 > 0:29:28giving them a good view of where the smoke has spread to.
0:29:28 > 0:29:31See the chimney breast?
0:29:31 > 0:29:33We're hoping it's stopped this side of it.
0:29:33 > 0:29:36Going to knock a hole in the ceiling on the other side of it,
0:29:36 > 0:29:39so if you can see anything the other side of it...
0:29:39 > 0:29:42The other side of that breast, yeah.
0:29:42 > 0:29:45At the same time, a team is checking the roof space
0:29:45 > 0:29:49of the adjoining flats for signs of fire.
0:29:49 > 0:29:51Fire's spotted coming through the partition wall
0:29:51 > 0:29:56from the scene of the fire into this side of the terrace.
0:29:56 > 0:29:59Thankfully it looks like the partition wall,
0:29:59 > 0:30:02which goes right up through the roof, has protected the flats
0:30:02 > 0:30:06from the fire. It's a different story in the roof above the club,
0:30:06 > 0:30:09but the firefighters have stopped it in its tracks.
0:30:13 > 0:30:15There's no sign of fire?
0:30:15 > 0:30:19- Have you used the camera on it? - Yeah.
0:30:22 > 0:30:27- Yeah? So there's no sign of it in there at the moment?- Fire?- Fire.
0:30:37 > 0:30:39More ceilings will have to be pulled down
0:30:39 > 0:30:42so the spaces above can be thoroughly checked.
0:30:42 > 0:30:45Shaun needs to be completely satisfied that there's no chance
0:30:45 > 0:30:48that the fire can spring up again,
0:30:48 > 0:30:52and it's beginning to look like this fire started outside the club.
0:30:52 > 0:30:55If you look at the doors, which are the fire doors,
0:30:55 > 0:30:58all the damage...is on the outside.
0:30:58 > 0:31:03OK? The inside of the doors, as you can see, no problem with them.
0:31:03 > 0:31:06So I would say the fire definitely started in this area,
0:31:06 > 0:31:08on the outside of the building.
0:31:08 > 0:31:12Fire-investigation officer Eric Barker has been called in
0:31:12 > 0:31:16whilst the clues are still hot. His investigations begin
0:31:16 > 0:31:19with questioning the firefighters on the ground.
0:31:19 > 0:31:22- It seemed to be concentrated round this area.- Yeah.
0:31:22 > 0:31:25Couldn't really progress very far.
0:31:25 > 0:31:28What they saw were the flames coming out.
0:31:28 > 0:31:31- Initially it was around this area. - Yeah.
0:31:31 > 0:31:36Progressed into here, and it wasn't until it sort of finished in here
0:31:36 > 0:31:40that there was really, really heavy smoke.
0:31:40 > 0:31:44As you see, contained area. They gained access through here,
0:31:44 > 0:31:46because smoke came up through the top as well.
0:31:46 > 0:31:50It's always a very tricky balance between fire crews attending a fire
0:31:50 > 0:31:53and ensuring the fire is extinguished fully,
0:31:53 > 0:31:57and also preserving the scene so a fire-investigation officer
0:31:57 > 0:32:00can come in and carry out a full investigation,
0:32:00 > 0:32:05and any clues he's looking for within the fire scene remain in place.
0:32:05 > 0:32:10How the fire has burned can give Eric valuable information about where it started.
0:32:10 > 0:32:14You can tell by the areas of burning, the depth of charring
0:32:14 > 0:32:18and the smoke and burn patterns exactly where the seat of fire would have occurred.
0:32:18 > 0:32:22There was a lot of severe charring to the outside of the fire doors.
0:32:22 > 0:32:25When we looked from the area of least damage
0:32:25 > 0:32:27to the area of worst damage,
0:32:27 > 0:32:31then, that would seem to indicate where the seat of fire has occurred.
0:32:33 > 0:32:35No-one died as a result of the fire,
0:32:35 > 0:32:38but if it hadn't been for the quick thinking of the manager,
0:32:38 > 0:32:41it could have been a very different story.
0:32:41 > 0:32:44If it had gone undetected and gone up into the roof,
0:32:44 > 0:32:47it could have spread across the top of the club,
0:32:47 > 0:32:51and the revellers inside may well have been unaware for some time,
0:32:51 > 0:32:53until the fire had actually got hold.
0:32:58 > 0:33:00Clubs are safer places than they used to be,
0:33:00 > 0:33:03all because of a terrible fire in America 70 years ago.
0:33:03 > 0:33:07492 people died in the Cocoanut Grove night club in Boston -
0:33:07 > 0:33:10an appalling loss of life, but the lessons learned there
0:33:10 > 0:33:14have influenced the safety blueprint for clubs all around the world.
0:33:14 > 0:33:17Here to chat us through that is Alan House, a retired fire officer
0:33:17 > 0:33:20and Hampshire fire historian.
0:33:20 > 0:33:24Looking at what happened during the course of the fire
0:33:24 > 0:33:28in the night club that we just saw, they seemed to deal with it well.
0:33:28 > 0:33:31Yes, because of tried-and-tested practices
0:33:31 > 0:33:35and also, of course, the legislation had built a lot of safety
0:33:35 > 0:33:39into the building itself. So the big thing is, people were outside
0:33:39 > 0:33:42when we arrived, not still in the building.
0:33:42 > 0:33:46So what was the big deal with this Cocoanut Grove fire in Boston?
0:33:46 > 0:33:49- Quite a loss of life there, wasn't there?- Yes.
0:33:49 > 0:33:53A very high loss of life. It was a converted garage originally,
0:33:53 > 0:33:57and then it had been modified many times
0:33:57 > 0:34:00and exits had been blocked up.
0:34:00 > 0:34:04A lot of lacquer-coated materials inside.
0:34:04 > 0:34:07It was a basement area where the fire occurred,
0:34:07 > 0:34:12only one staircase up, and the fire spread very, very quickly,
0:34:12 > 0:34:15trapping people in. They then couldn't get out the building.
0:34:15 > 0:34:19The front of the building only had a revolving door,
0:34:19 > 0:34:22and people just tried to push one another through
0:34:22 > 0:34:26and couldn't get out, and one other escape at the back of the building
0:34:26 > 0:34:29was inward-opening, so with the push of the people there,
0:34:29 > 0:34:32it couldn't be opened, and they literally died behind the door.
0:34:32 > 0:34:37Extraordinary. But we'd already had some considerable changes,
0:34:37 > 0:34:42and that really just firmed up changes we'd already made
0:34:42 > 0:34:45in this country from way, way back after a fire in Exeter.
0:34:45 > 0:34:48Yes. In the 1800s, there'd been several theatre fires,
0:34:48 > 0:34:51and the big one, that changed things in the UK,
0:34:51 > 0:34:53was the Theatre Royal in Exeter in 1887,
0:34:53 > 0:34:57and that was... Again, it was people within the building
0:34:57 > 0:35:01that couldn't get out. It wasn't even full to capacity.
0:35:01 > 0:35:04So there was a lot of changes then, about widths of exits,
0:35:04 > 0:35:09number of exits, routes to exits and the type of materials in the building.
0:35:09 > 0:35:12These days we can be confident because all these places
0:35:12 > 0:35:15have to be inspected by firefighters before they get a licence to open.
0:35:15 > 0:35:20Absolutely, and in that inspection they would have looked at the number of exits,
0:35:20 > 0:35:23decided how many people could be there to capacity.
0:35:23 > 0:35:27In the Cocoanut Grove fire, they were twice the capacity they should have been.
0:35:27 > 0:35:30That's why the guys are on the door counting you in
0:35:30 > 0:35:34on their little counters, and counting people out. Fascinating!
0:35:34 > 0:35:36Thank you for coming and chatting to us.
0:35:39 > 0:35:42I want to find out about something that's happening right now.
0:35:42 > 0:35:44An old lady's been injured by a horse.
0:35:44 > 0:35:47We've had a report of a 90-year-old female in the Hook area
0:35:47 > 0:35:51having been injured by a horse. She's had a nasty kick to the back.
0:35:51 > 0:35:54Due to her location, the air ambulance was called,
0:35:54 > 0:35:57but it's been decided to transport her by road.
0:35:57 > 0:36:00I've authorised a police escort to assist the ambulance
0:36:00 > 0:36:04in getting her to hospital as smoothly and quickly as possible
0:36:04 > 0:36:06so she can get emergency treatment straight away.
0:36:06 > 0:36:09- And she's arrived? - She's just arrived there now.
0:36:09 > 0:36:11Best of luck to her. Thank you.
0:36:11 > 0:36:15Now, getting motorists trapped in vehicles out of them
0:36:15 > 0:36:17is more dangerous than it looks, when they've crashed.
0:36:17 > 0:36:20One wrong cut through an airbag or gas cylinder,
0:36:20 > 0:36:23and the consequences could prove fatal.
0:36:28 > 0:36:31White Watch fire crew are on a callout.
0:36:36 > 0:36:40They're at the scene in minutes. There's been a collision
0:36:40 > 0:36:42just down the road from the fire station.
0:36:42 > 0:36:44Where's the actual car?
0:36:44 > 0:36:47- It's the taxi. Look. - Oh, the taxi and the bus.
0:36:48 > 0:36:52A bus has gone into the back of a taxi at the traffic lights.
0:36:52 > 0:36:54The taxi driver, Mohammed, is inside,
0:36:54 > 0:36:58complaining of pain in his neck and lower back.
0:36:58 > 0:37:01- There's only one way to get him out. - They want the roof off?
0:37:01 > 0:37:04Yeah. So just get stability sorted out.
0:37:04 > 0:37:08They want full glass management. He's had a rear shunt
0:37:08 > 0:37:12in the vehicle. Just made up for the SCU to get back here.
0:37:14 > 0:37:17Another truck's coming. We need it to come in here.
0:37:17 > 0:37:21The back windscreen has caved in, which gives the paramedics some idea
0:37:21 > 0:37:25of the damage that might have been done to Mohammed's spine.
0:37:25 > 0:37:29With the speed of the bus - the bus is a lot heavier than the taxi -
0:37:29 > 0:37:33but also we look at the intrusion into the actual vehicle itself,
0:37:33 > 0:37:37into the boot compartment... The chap is complaining of back pain.
0:37:37 > 0:37:41So take all that into consideration, the safest thing for us to do
0:37:41 > 0:37:45is extricate him the way we are with the help of the fire brigade.
0:37:45 > 0:37:49Before crew manager Colin Burford and his team can start cutting,
0:37:49 > 0:37:52they have to identify all the danger points they must avoid.
0:37:52 > 0:37:56Everyone's got to be aware, the gas generator is between there and here.
0:37:56 > 0:37:58- And we'll cut...- Yeah.
0:37:58 > 0:38:02Modern cars are packed with gas cylinders, which operate airbags.
0:38:02 > 0:38:06Accidentally cutting through one would result in a small explosion,
0:38:06 > 0:38:11putting everyone nearby at risk, so Andy has marked the danger zones.
0:38:11 > 0:38:15We're going to flap the glass forward, flap the roof forward.
0:38:15 > 0:38:18As the fire crews get to work cutting through the car's side supports,
0:38:18 > 0:38:21a friend of the driver has arrived on the scene.
0:38:21 > 0:38:26I was just passing when I see the bus, the hazard lights flashing.
0:38:26 > 0:38:30And I just take a right when I see an accident's happened.
0:38:30 > 0:38:33He's one of my colleagues and my friend, as well.
0:38:33 > 0:38:37He was just sitting, and he said, you know, "I feel fine,
0:38:37 > 0:38:42but I have pain in my neck and my back, because I was, you know,
0:38:42 > 0:38:43pushed from the back."
0:38:43 > 0:38:46With the windscreen and supports cut through,
0:38:46 > 0:38:49it's just a matter of lifting off the roof.
0:38:54 > 0:38:59Mohammed is almost free now. They're keeping his neck absolutely still
0:38:59 > 0:39:02as his rescuers gently slide him onto the spinal board.
0:39:02 > 0:39:05Is his feet all right?
0:39:05 > 0:39:07On "slide", then.
0:39:07 > 0:39:10One, two, three, slide.
0:39:11 > 0:39:13One, two, three, slide.
0:39:13 > 0:39:17One more, and he's out and on the stretcher.
0:39:22 > 0:39:26- All right, there, chief?- Think so. - We'll get you on the ambulance
0:39:26 > 0:39:29and get you warmed up, then we'll sort that pain out for you.
0:39:29 > 0:39:31OK, mate?
0:39:31 > 0:39:35The taxi is a write-off, but Mohammed is on his way in the ambulance
0:39:35 > 0:39:38to the hospital, where his injuries can be fully investigated.
0:39:40 > 0:39:43Fortunately Mohammed didn't have any serious injuries,
0:39:43 > 0:39:45but he was in a lot of pain from the whiplash
0:39:45 > 0:39:47and needed to take time off work.
0:39:47 > 0:39:50Early in the programme we heard about Azali,
0:39:50 > 0:39:54the 23-year-old horse down a well. She's not the first stuck animal
0:39:54 > 0:39:58we've featured on Real Rescues, and she probably won't be the last.
0:39:58 > 0:40:02In the past we've seen bulls being pulled from a ditch...
0:40:03 > 0:40:06..even an albino snake in the boot of a car.
0:40:06 > 0:40:09- Oh, he's coming out. That's good. - Come on, Jack! Good boy!
0:40:12 > 0:40:15We've seen how the rescue services go about removing
0:40:15 > 0:40:17nearly a ton of shire horse from a bog...
0:40:26 > 0:40:29..an upside-down horse being lifted out of trouble...
0:40:31 > 0:40:36..and even a pregnant donkey that had tried to go for a swim.
0:40:36 > 0:40:38Steady!
0:40:39 > 0:40:41Don't poke me. That's not nice.
0:40:42 > 0:40:46Wonderful rescues, and the good news is that they all turned out OK.
0:40:46 > 0:40:48Buster here is an animal-rescue specialist.
0:40:48 > 0:40:51It is really important. I guess if you rescue an animal,
0:40:51 > 0:40:55- you're also helping save people. - That's our primary role,
0:40:55 > 0:40:58to make sure people don't put themselves at risk
0:40:58 > 0:41:01when they're trying to rescue any animal.
0:41:01 > 0:41:04And you've got a particular example about a horsebox.
0:41:04 > 0:41:07Quite recently we had a horsebox that was being towed
0:41:07 > 0:41:11with two horses in it, which turned over during a traffic collision.
0:41:11 > 0:41:14One horse was thrown from the vehicle. Another was trapped in it.
0:41:14 > 0:41:17The accident caused the traffic to stop,
0:41:17 > 0:41:21and members of the public, with the best intentions, entered the horsebox
0:41:21 > 0:41:25to release one of the animals. That creates an awful lot of danger.
0:41:25 > 0:41:29An animal that's trapped will kick, fight, bite, head-butt,
0:41:29 > 0:41:32do an awful lot of damage, and in the rescue of this horse,
0:41:32 > 0:41:35the gentleman trying to release it got kicked in the leg.
0:41:35 > 0:41:37And he was quite badly injured?
0:41:37 > 0:41:40He was given quite a nasty shin injury.
0:41:40 > 0:41:43It wasn't broken, but he has a very nasty bruise.
0:41:43 > 0:41:47And you lot have specialist equipment as well, don't you?
0:41:47 > 0:41:50Yeah. We've got equipment that we've developed in Hampshire
0:41:50 > 0:41:54for animal rescue, which tries to keep us in a safer environment,
0:41:54 > 0:41:57away from the kick and head-butt zone.
0:41:57 > 0:42:01And it's a natural reaction, is it? Because you love your animals.
0:42:01 > 0:42:04A dog in a river or something, you want to go after it.
0:42:04 > 0:42:07- What is your advice to people? - We advise everybody
0:42:07 > 0:42:10not to put themselves in danger. It's natural to try and assist your animal,
0:42:10 > 0:42:14but when people do go into rivers to rescue their dog,
0:42:14 > 0:42:17it is historically proven that people can drown
0:42:17 > 0:42:21and the animal is found later alive, and this is one of the problems.
0:42:21 > 0:42:25People risk themselves to rescue animals where they might not do so
0:42:25 > 0:42:28- to rescue a human being. - They should call you instead.
0:42:28 > 0:42:31- Call the fire service.- Thank you. - That's all we've got time for.
0:42:31 > 0:42:34- We've got action all over the place today.- Absolutely,
0:42:34 > 0:42:38and that old lady is now in hospital, who'd been kicked by the horse.
0:42:38 > 0:42:41That's wrapped that up nicely. We'll have more Real Rescues
0:42:41 > 0:42:44- by more heroes soon. Bye bye. - Bye bye.
0:42:49 > 0:42:53Subtitles by Red Bee Media Ltd
0:42:53 > 0:42:57E-mail subtitling@bbc.co.uk