0:00:02 > 0:00:05Today, just days after starting his new job on a building site,
0:00:05 > 0:00:08Simon traps his hand under an iron girder.
0:00:08 > 0:00:12He pulls his glove off and realises something's seriously wrong.
0:00:12 > 0:00:14- I just don't want to see it again. - OK.
0:00:14 > 0:00:18It's all wrapped up at the moment, so you're not going to.
0:00:18 > 0:00:22And the 14-year-old that escapes a house fire and raises the alarm.
0:00:22 > 0:00:24Where's my child? Where's my baby?
0:00:24 > 0:00:27Your daughter? She's up there.
0:00:28 > 0:00:34'Mum's relieved to find her daughter safe but horrified to find she's lost her home.'
0:00:58 > 0:01:02Welcome to Real Rescues. We're in South Central Ambulance Control.
0:01:02 > 0:01:05Yes, and we were just talking about the fact that
0:01:05 > 0:01:07the people who do their jobs here do an extraordinary job.
0:01:07 > 0:01:10We do what we do and go home, you do what you do and go home...
0:01:10 > 0:01:13- But they make a difference. - A huge difference.
0:01:13 > 0:01:18Come through this way. We're going to have a chat with Julie, who hasn't got her headset on.
0:01:18 > 0:01:23We're talking about how you can make a genuine difference to people's lives with these calls.
0:01:23 > 0:01:28- You had one recently.- That's right. We got a call from a golf course
0:01:28 > 0:01:31for a young gentleman that had been taken ill.
0:01:31 > 0:01:33Short of breath, chest pains.
0:01:33 > 0:01:38Luckily, I had a first responder who attended to this gentleman in three minutes.
0:01:38 > 0:01:43So we are very privileged to have people like that in the community.
0:01:43 > 0:01:46Three minutes is extraordinary. You can actually get to someone that quick.
0:01:46 > 0:01:52- It massively increases their chances of survival. He was having a heart attack.- Yes.
0:01:52 > 0:01:55Do you go home... This is difficult for you to say,
0:01:55 > 0:02:00but do you not go home and think, "Wow, I saved someone's life today"?
0:02:00 > 0:02:04- Yeah. Yeah, it is good.- Is it not the coolest job in the world?
0:02:04 > 0:02:07It is the coolest job in the world. It is. It does make a difference.
0:02:07 > 0:02:12We are not actually on scene with these patients but we know the people we're sending to them
0:02:12 > 0:02:15are giving these people the best chance that they possibly can give.
0:02:15 > 0:02:22Extraordinary. Makes it all the more annoying when people misuse the service and waste people's time.
0:02:23 > 0:02:25Simon has just started his new job on a building site.
0:02:25 > 0:02:30He's shifting heavy iron girders when suddenly his hand gets caught.
0:02:30 > 0:02:34Quickly, he pulls it out of the way, but it's not quickly enough.
0:02:34 > 0:02:36SIREN WAILS
0:02:36 > 0:02:40'Dan Major is working alone in the rapid-response car.
0:02:40 > 0:02:43'It's a warm summer day and a call has come through about an accident
0:02:43 > 0:02:45'on a building site.'
0:02:45 > 0:02:50We're going to a male who's apparently trapped his finger
0:02:50 > 0:02:55and possibly amputated it.
0:02:55 > 0:02:59If we're able to find the finger then we'll try and keep it with the patient
0:02:59 > 0:03:03and try and keep it cool if we can
0:03:03 > 0:03:06and hopefully try and get it back to the hospital
0:03:06 > 0:03:08as quickly as possible.
0:03:08 > 0:03:13'Dan arrives at the site to see an emergency co-responder from the fire service is already there.
0:03:13 > 0:03:16'He finds Simon sitting where the accident happened.
0:03:16 > 0:03:20'His hand is bloodied and he's shaking from the trauma.'
0:03:20 > 0:03:23- OK, how old are you, mate?- 26.
0:03:23 > 0:03:27'He's lost part of the ring finger on his right hand
0:03:27 > 0:03:30'after he trapped it under a metal beam.
0:03:30 > 0:03:32'The missing tip was found in the glove.'
0:03:32 > 0:03:36What he'd actually done was trapped it between two iron girders.
0:03:36 > 0:03:39He had a glove on at the time.
0:03:39 > 0:03:42As the girders have come down onto his hand,
0:03:42 > 0:03:45he's pulled his hand away, his hand has come away,
0:03:45 > 0:03:50but it's left the glove and the digit of the finger left inside the glove, trapped.
0:03:50 > 0:03:54'All Simon's concentration is focused on dealing with the pain,
0:03:54 > 0:03:57'but he tries to answer Dan's questions.'
0:03:57 > 0:04:00Simon, is it fairly clean?
0:04:00 > 0:04:03- Or have you not really looked at it? - Yeah, it is, I think.
0:04:03 > 0:04:05It is fairly clean. So it was underneath that?
0:04:05 > 0:04:09- On the lorry.- On the lorry, was it? So it wasn't in dirt...
0:04:15 > 0:04:18I'm just going to pop a blanket round you, my friend. All right?
0:04:18 > 0:04:20'Colin has already given him oxygen.'
0:04:20 > 0:04:26Bit of TLC, really, just to calm him down, try and reassure him
0:04:26 > 0:04:31that help was there and further help was on its way, basically.
0:04:33 > 0:04:38'Dan immediately sends Simon's workmate to get the analgesic gas.'
0:04:38 > 0:04:40Can you do us a favour? Could you run to the back of the Volvo,
0:04:40 > 0:04:44there's an orange bag in there. Could you grab that for us?
0:04:44 > 0:04:48'They have to keep the arm upright to limit the blood loss.'
0:04:48 > 0:04:51This is going to go tight on this arm, do your blood pressure.
0:04:51 > 0:04:54'Simon is breathing very quickly from the panic and pain.
0:04:54 > 0:04:58'Fire officer Colin tries to calm him.'
0:04:58 > 0:05:03I know it's hard, mate. Just try and slow your breathing down a little bit.
0:05:03 > 0:05:07When you go into shock, your body goes into that period
0:05:07 > 0:05:10where you do breathe very fast and quick,
0:05:10 > 0:05:13you could start to go into hyperventilation.
0:05:13 > 0:05:16So try and get them to slow their breathing down,
0:05:16 > 0:05:20cos once their breathing is slowed, they come back to more of a norm.
0:05:23 > 0:05:26'They have to put a sterile dressing on.
0:05:26 > 0:05:28'There is a high risk of infection.
0:05:28 > 0:05:32'Dan also has to think about protecting the missing part of the finger.'
0:05:34 > 0:05:38This is the finger, is it? It's still there.
0:05:38 > 0:05:41Wrap it in some cloth and then put it by the ice.
0:05:41 > 0:05:47Put it in some of that saline, as well, stop it drying out.
0:05:47 > 0:05:50'They wrap the missing part of the finger and keep it safe
0:05:50 > 0:05:53'as Dan gives Simon some pain relief.'
0:05:53 > 0:05:57All right, I'll give you some gas and air. All right?
0:05:59 > 0:06:02What you need to do is take it in this hand
0:06:02 > 0:06:05and take some deep breaths in on it.
0:06:05 > 0:06:08After about six to ten, it'll really start kicking in.
0:06:08 > 0:06:11'With his hand bandaged and the wound out of sight,
0:06:11 > 0:06:15'Simon already appears to be a little more comfortable.'
0:06:15 > 0:06:18- I just don't want to see it again. - OK.- It's all wrapped up.
0:06:18 > 0:06:21It's all wrapped up at the moment.
0:06:21 > 0:06:25'The Entonox is helping take the edge off the pain.'
0:06:25 > 0:06:28What's your pain score now, if it was ten out of ten? Has it eased off a bit?
0:06:28 > 0:06:31- Six.- Six.
0:06:31 > 0:06:34- Wonderful.- Just throbbing away.
0:06:34 > 0:06:38'An ambulance crew has arrived. Dan updates them.'
0:06:38 > 0:06:41We've got the finger, which has been kept... It was in the glove.
0:06:41 > 0:06:46It's been retrieved, it's been kept sterile. It's in a bandage soaked in saline now in there.
0:06:46 > 0:06:49'Simon is calm enough to walk to the ambulance.
0:06:49 > 0:06:53'All the time, his hand is kept in the air to stem the blood loss.
0:06:53 > 0:06:56'He'll discover at hospital if the missing tip can be reattached.
0:06:56 > 0:07:00'Dan's done his best, but is unsure if it's in good enough condition.'
0:07:00 > 0:07:06They couldn't get the glove out until they had landed the beams back on the ground,
0:07:06 > 0:07:09so there's quite a lot of crush injury to the fingertip,
0:07:09 > 0:07:15but it's above his joint, so with any luck, they might be able to reconstruct something for him.
0:07:15 > 0:07:19Hopefully, he'll still be able to use most of his finger.
0:07:20 > 0:07:24Unfortunately, Simon's finger was too badly crushed to be reattached.
0:07:24 > 0:07:29In fact, they had no choice but to amputate it further, down to the knuckle. Nick.
0:07:29 > 0:07:32That's terrible, isn't it? I just feel so much for builders.
0:07:32 > 0:07:37OK, a 14-year-old girl is at home alone when a small candle starts a fire.
0:07:37 > 0:07:41She runs out and raises the alarm. In minutes, firefighters in breathing apparatus
0:07:41 > 0:07:43are tackling the blaze. But they need help.
0:07:43 > 0:07:46A second crew is dispatched and we're with them.
0:07:52 > 0:07:56'Green Watch are heading out to help another crew tackling a fire in a flat.'
0:07:58 > 0:08:01It's a fire in a first-floor bedroom.
0:08:01 > 0:08:04At the moment, they've got two breathing apparatus wearers,
0:08:04 > 0:08:07a hose reel and a covering jet in use,
0:08:07 > 0:08:10so it seems to be a go-in job by all accounts.
0:08:10 > 0:08:12Right here, right again.
0:08:13 > 0:08:16It's five-four-whisky-lima in attendance.
0:08:17 > 0:08:22'At the scene, Sean meets crew manager Daryl.
0:08:22 > 0:08:26'The flames have ripped through this upper-floor flat.
0:08:26 > 0:08:32'Hightown crews arrived first. Richard Cocklin and Rob Blackman went in to tackle the fire head-on.'
0:08:32 > 0:08:36We opened up the door. Immediately, lots of thick, black smoke
0:08:36 > 0:08:39coming out of the front door, visibility was zero.
0:08:39 > 0:08:42There was a lot of heat, so we didn't want to go in straight away.
0:08:42 > 0:08:45We gas-cooled from the door with our water jets,
0:08:45 > 0:08:48pulsing it into the gas, and we proceeded into the building.
0:08:48 > 0:08:52It was a large fire. The whole living room was involved.
0:08:52 > 0:08:56It took about 15 minutes before it was properly all out
0:08:56 > 0:09:00and we were happy that we could send a message back to engine control.
0:09:00 > 0:09:06'The fire is out, but they need to make sure it doesn't reignite.'
0:09:06 > 0:09:10I've got a team in that loft space checking that, two lads putting out the fire.
0:09:10 > 0:09:13- Could you two go in the loft space of that one?- Yeah, no worries.
0:09:13 > 0:09:17'Paul O'Donovan and Rich Green head up into the roof space
0:09:17 > 0:09:19'to check nothing's still alight.
0:09:19 > 0:09:24'They have to rule out any chance of the fire spreading to neighbouring properties.
0:09:25 > 0:09:30'A 14-year-old girl was in the flat but escaped to raise the alarm when the fire broke out.
0:09:30 > 0:09:37'Racing back home, her distraught mother Rochelle has no idea whether her daughter got out safely.'
0:09:37 > 0:09:40Where's my child? Where's my baby?
0:09:40 > 0:09:42Your daughter? She's up there.
0:09:43 > 0:09:46MUFFLED SOBS
0:09:52 > 0:09:54- Have you...?- I'll stay, yeah.
0:09:56 > 0:09:58WOMAN SOBS
0:09:58 > 0:10:03'Rochelle is overcome with both relief and horror at what might have been.'
0:10:03 > 0:10:05All right, calm, calm.
0:10:05 > 0:10:10Calm down. It's all right. It's all right. All right, all right.
0:10:10 > 0:10:15Rochelle was obviously very distressed because she realised it was her property involved
0:10:15 > 0:10:18and she thought her daughter was still inside.
0:10:18 > 0:10:22SHE SOBS Your daughter's fine.
0:10:22 > 0:10:25'A neighbour and Sean try their best to console her.
0:10:25 > 0:10:29- She's all right. - She's shaken up, but she's fine, which is the main thing.
0:10:29 > 0:10:32- She's a tough cookie. - Your daughter's fine.
0:10:32 > 0:10:36- It's material stuff up there. - Yeah, it is.
0:10:36 > 0:10:40Part of our role is not only to fight the fire and prevent damage,
0:10:40 > 0:10:44but also, dare I say it, the fluffy bunny side,
0:10:44 > 0:10:47to show some compassion to the public is important.
0:10:47 > 0:10:51People are at their most needy and they need our support.
0:10:51 > 0:10:53Come on, calm down.
0:10:53 > 0:10:57'The fire crews have now thoroughly cooled the burned flat
0:10:57 > 0:11:00'and are starting to salvage possessions.
0:11:00 > 0:11:04'Rochelle is worried about the family's pet rats and lizards.'
0:11:04 > 0:11:07With animals involved, we'll always try to save an animal.
0:11:07 > 0:11:12In this instance, unfortunately, one cage of rats has passed away.
0:11:12 > 0:11:17But we were still able to save another cage and the lizards, and that was a comfort to Rochelle.
0:11:17 > 0:11:21'In just minutes, Rochelle's life has been turned upside down.
0:11:21 > 0:11:26'Although they are both safe, she and her daughter are now effectively homeless.
0:11:26 > 0:11:28'It's a lot to deal with.'
0:11:28 > 0:11:33What we're going to do is, we've got a victim support unit to give you advice.
0:11:33 > 0:11:37You can go in there, sit down, try and gather your thoughts.
0:11:37 > 0:11:41They will help you with the next stages of what you need to do.
0:11:41 > 0:11:45The support unit is a unit, a bit like a motor home.
0:11:45 > 0:11:49They come to the incidents and they're trained counsellors.
0:11:49 > 0:11:53They'll speak to the occupants or the residents and offer them guidance
0:11:53 > 0:11:56in simple things, like how to contact your insurance company.
0:11:56 > 0:12:00And they arrange accommodation, if they need alternative accommodation.
0:12:00 > 0:12:05- At least you're insured. - You're insured. - A lot of people aren't even insured.
0:12:05 > 0:12:08Do you know where your policies are?
0:12:08 > 0:12:11All right. We'll see if we can find those.
0:12:13 > 0:12:17'The family will get all the help they need to pick up the pieces.
0:12:17 > 0:12:23'Assisted by the fire support unit, both Rochelle and her daughter will be found temporary accommodation
0:12:23 > 0:12:25'until life can get back to normal.'
0:12:26 > 0:12:31The emotion that woman went through and the psychological damage.
0:12:31 > 0:12:38We're here to talk to Mark Ainsworth-Smith about carbon monoxide, a by-product of fires.
0:12:38 > 0:12:43- In the old days, you used to just put people in the ambulance and send them to hospital.- Yeah.
0:12:43 > 0:12:45But now you've got a mobile kit. Why is that?
0:12:45 > 0:12:49We've got a new piece of equipment that very accurately measures carbon monoxide.
0:12:49 > 0:12:52It's a lethal gas. It's known as the silent killer.
0:12:52 > 0:12:55We have a very effective way of monitoring at scene
0:12:55 > 0:12:59so we can decide exactly how urgently people need to be treated or if they need a hospital.
0:12:59 > 0:13:04So they're trying to take the pressure off hospitals. If you do this test, you're OK to go home.
0:13:04 > 0:13:09Yeah. A significant number of our house fires we have more than one patient involved in,
0:13:09 > 0:13:13sometimes 20 or 30, and by doing this, we can screen those patients at the scene
0:13:13 > 0:13:17- and sometimes they don't need to go to hospital.- I'm going to have a go.
0:13:17 > 0:13:20We're going to test it, just to show you how it works.
0:13:20 > 0:13:23If I'd come out of a fire, you would say?
0:13:23 > 0:13:26OK, what we have here is a clever bit of kit.
0:13:26 > 0:13:30- I'm going to need you to hold your breath for about 15 seconds.- Right.
0:13:30 > 0:13:33Then when it gets to 0, blow slowly and gently into it,
0:13:33 > 0:13:37- and we should get a very accurate reading of your carbon monoxide level.- You set it going
0:13:37 > 0:13:40and in the countdown, I'll ask you a question.
0:13:40 > 0:13:43There we go. I need you to try and hold your breath.
0:13:43 > 0:13:47Some patients struggle to hold their breath for 15 seconds, so we can change that.
0:13:47 > 0:13:51You can also get carbon monoxide poisoning from boilers in houses.
0:13:51 > 0:13:56But you say silent killer, so what things should you look out for that are signs you might be damaged?
0:13:56 > 0:14:02Other things you might notice are, a lot of patients with carbon monoxide poisoning complain of a headache.
0:14:02 > 0:14:0590 percent do. Sometimes they present with fatigue, lethargy.
0:14:05 > 0:14:08That should be fine.
0:14:08 > 0:14:14And they sometimes complain of really severe symptoms, such as chest pain and even have fits.
0:14:14 > 0:14:17There we go, here's the details. I don't know if you can see this.
0:14:17 > 0:14:21What we show here is that you've blown 1.7 percent carboxyhaemoglobin.
0:14:21 > 0:14:26That sounds complicated, but what that says is, if you'd just been pulled from a house fire,
0:14:26 > 0:14:28we would be safely able to discharge you at scene.
0:14:28 > 0:14:33- Anybody with a level greater than four percent automatically goes to hospital.- OK.
0:14:33 > 0:14:37Great that you can ease the pressure on hospitals. The symptoms seem very general,
0:14:37 > 0:14:40- very difficult to narrow down. - This is a real issue for us.
0:14:40 > 0:14:44Sometimes you can present with minor ailments. Flu is a very common symptom.
0:14:44 > 0:14:48Sometimes, all members of the family will complain of flu symptoms.
0:14:48 > 0:14:53And sometimes people get a terrible headache, they go to work and their symptoms resolve,
0:14:53 > 0:14:57- then when they go back home, symptoms reoccur.- Interesting point.
0:14:57 > 0:15:02If you get headaches at home and you go to work and it eases up, then when you get home it comes on again,
0:15:02 > 0:15:05you might need to get your boiler checked.
0:15:05 > 0:15:09Thank you very much. Louise, you have a case in point.
0:15:09 > 0:15:12Yes. They had to use this kit on Steph, a call-taker here,
0:15:12 > 0:15:17but you were in your house, you lit a candle, you went downstairs. What happened?
0:15:17 > 0:15:20I went downstairs to get my inhaler and ran back up the stairs
0:15:20 > 0:15:22and wondered what the smell was.
0:15:22 > 0:15:26- And you shut your bedroom door.- Went back in the bedroom, shut the door
0:15:26 > 0:15:29and realised a dressing gown was on fire on the back of the door.
0:15:29 > 0:15:32- And you were trapped in your bedroom. - I was.- How did you get out?
0:15:32 > 0:15:36To be honest, I don't really know. I just thought, "I need to get out."
0:15:36 > 0:15:40I reached for the handle and the next thing I know, my brother was pulling my arm out.
0:15:40 > 0:15:43- He'd heard you. But that was unusual.- He heard me shouting,
0:15:43 > 0:15:46but normally he sleeps with his iPod headphones in,
0:15:46 > 0:15:50but this day he didn't, so he heard me shouting and calling for him
0:15:50 > 0:15:52and he was there at the door and pulled me out.
0:15:52 > 0:15:56Which is incredibly lucky. Tell us about the damage to the house.
0:15:56 > 0:15:58The whole of the upstairs was damaged.
0:15:58 > 0:16:01My bedroom has been completely damaged by fire.
0:16:01 > 0:16:04Mum and Dad's and Simon's and the bathroom are smoke-damaged.
0:16:04 > 0:16:08- And I know that all your clothes went except for this!- My uniform.
0:16:08 > 0:16:11It was downstairs, so everything but my uniform.
0:16:11 > 0:16:14- OK. You had a really lucky escape. - Very lucky.
0:16:14 > 0:16:17And they used that kit on you, didn't they, and you were OK.
0:16:17 > 0:16:20Yeah, me and my brother both blew in the tube and we were fine.
0:16:20 > 0:16:24I noticed in the film, the emotion when she got home
0:16:24 > 0:16:29and she thought she'd lost, first of all her daughter and then realised she was OK, the relief then,
0:16:29 > 0:16:31but also the loss of possessions and things.
0:16:31 > 0:16:36- Of all the things that you lost, which was pretty much everything, what do you miss the most?- My bed.
0:16:36 > 0:16:39- Really, the bed?- Yeah.- Why?
0:16:39 > 0:16:41- Cos I love my bed. - THEY LAUGH
0:16:41 > 0:16:45Aww! To be fair, I know exactly what you mean. I feel the same way.
0:16:45 > 0:16:48I struggle to get out of it every single morning. Thank you very much.
0:16:48 > 0:16:53Now, very often, the properties either side of a fire are checked because where smoke goes,
0:16:53 > 0:17:00fire usually follows. Louise went to the fire service's headquarters to see for herself how that happens.
0:17:00 > 0:17:03What we've got here is an incredibly sophisticated piece of equipment.
0:17:03 > 0:17:07It's a model of a block of flats. We've got Nigel, who will operate it.
0:17:07 > 0:17:11- Malky here, as well. This is what you use to train firefighters, isn't it? - Yes.
0:17:11 > 0:17:15- What's going on today? - We've got a basement.
0:17:15 > 0:17:17Orange glow in the corner replicates the fire
0:17:17 > 0:17:20and we've got the basement full of smoke.
0:17:20 > 0:17:23Call it smoke, but it's dangerous stuff.
0:17:23 > 0:17:26Very dangerous. Smoke's a bit of a fluffy name for it, really.
0:17:26 > 0:17:30It's highly toxic, super-heated fire gases.
0:17:30 > 0:17:35- And very, very dangerous. - Very dangerous.- And what's really interesting, if we open the doors,
0:17:35 > 0:17:38is that the fire is there but, actually,
0:17:38 > 0:17:42it might be these people sleeping in their beds up here in this flat
0:17:42 > 0:17:44- that are most in danger. - Yes.- So what happens?
0:17:44 > 0:17:48Through doors being left open, doors being burnt through,
0:17:48 > 0:17:50hidden voids within the building,
0:17:50 > 0:17:55the smoke can quickly travel up through the route of least resistance
0:17:55 > 0:17:58and fill up another compartment within the building.
0:17:58 > 0:18:01And you can see here, cos Nigel's just opened that door. Here it comes.
0:18:01 > 0:18:06- Going straight up the stairwell.- Very quickly it'll fill the stairwell
0:18:06 > 0:18:11with the fire gases, and any adjacent doors that are left open,
0:18:11 > 0:18:16- their compartments will quickly fill.- You can see, as we're doing that, it's going up the stairs here
0:18:16 > 0:18:21and its gently but very dangerously just beginning to go into that bedroom.
0:18:21 > 0:18:26What would you do when you arrive at a scene like that? You know where the fire is.
0:18:26 > 0:18:31- What would you be doing? - Ideally, we want to close down the fire compartment,
0:18:31 > 0:18:37get rid of as much of the fire gases as we can by using tactical ventilation and search for people.
0:18:37 > 0:18:41How would you do that? Because you wouldn't be able to walk though there.
0:18:41 > 0:18:43By way of fans. We'll open up the building
0:18:43 > 0:18:47and chase the smoke out of the building
0:18:47 > 0:18:50- through the route that we feel is... - Show me what you might do here.
0:18:50 > 0:18:55The team here, with the fire in the basement, would close off the fire compartment,
0:18:55 > 0:18:59we'll create an outlet, create an inlet...
0:18:59 > 0:19:05- Turn on these massive fans.- Turn on the fans.- And, wow, look at that! Goes straight out the top.
0:19:05 > 0:19:09And you can see how quickly it might clear a whole stairwell.
0:19:09 > 0:19:13Yes. So as that's happening, we would now have teams coming in,
0:19:13 > 0:19:16chasing the gases through to search the compartments.
0:19:16 > 0:19:18And make sure everybody's OK.
0:19:18 > 0:19:22And you can see very quickly in this model how, if there was a fire in one house,
0:19:22 > 0:19:27it might be a house in a terrace three or four doors down that could burn down.
0:19:27 > 0:19:31Yeah, the older style terrace, where they have a common roof void,
0:19:31 > 0:19:36it's not unknown for a fire to start in one compartment of one house
0:19:36 > 0:19:40and a house three or four doors down is the one that's...
0:19:40 > 0:19:45- Because of these gases that are going through.- Yeah. - What can we do to help ourselves?
0:19:45 > 0:19:48Simple things. Shutting doors when you go out to work,
0:19:48 > 0:19:53when you go to bed at night, shut the doors, so you're breaking your house down into compartments.
0:19:53 > 0:19:59- Like this.- Yeah.- Thank you very much. Thank you, Nigel. You can put your fire out now. Thank you.
0:19:59 > 0:20:02Makes you realise, as well, if you have a loft conversion,
0:20:02 > 0:20:07how the smoke can get round the sides and up and into the house next door.
0:20:07 > 0:20:13So is he saying that smoke is high-temperature gases?
0:20:13 > 0:20:16Absolutely. Steph, that happened to you, didn't it?
0:20:16 > 0:20:19Your room was at the front and in the bathroom...
0:20:19 > 0:20:25In the bathroom, hanging on the shower were some scrunchies that you wash yourself with,
0:20:25 > 0:20:29they were completely melted to the shower box.
0:20:29 > 0:20:31- But there was no fire in that bathroom.- Just smoke.
0:20:31 > 0:20:35- So it's just literally the heated gases.- The heated gases
0:20:35 > 0:20:38went right to the other side of the house and melted the shower?
0:20:38 > 0:20:42All the cable on the blind in the bathroom had completely melted,
0:20:42 > 0:20:45- all the slats on the blind... - And toothbrushes, everything.
0:20:45 > 0:20:48- All the toothbrushes had melted. - Isn't that extraordinary?
0:20:48 > 0:20:51- What was the temperature? - 700 degrees.
0:20:51 > 0:20:54- Really hot.- Wow.
0:20:54 > 0:21:00You really do need to have some kind of system worked out to get out of your house
0:21:00 > 0:21:05and have a think about shutting your doors at night, make sure your fire alarm systems work.
0:21:05 > 0:21:09- And remember that smoke is really dangerous. - That's the one that does the damage.
0:21:11 > 0:21:15Still to come on Real Rescues, Kevin and Laura are heading to hospital
0:21:15 > 0:21:18but their baby won't wait to be born.
0:21:28 > 0:21:32And keeping a stiff upper lip, Diane's trying not to show it,
0:21:32 > 0:21:38but a fall in the kitchen has landed her not only on a hard floor, but also in a serious amount of pain.
0:21:38 > 0:21:43You've got what we call a dinner fork deformity. You've definitely broken it. You have, definitely.
0:21:46 > 0:21:50Paramedics often ask patients to score their pain out of ten.
0:21:50 > 0:21:53It's a very useful way to find out just how bad an injury is,
0:21:53 > 0:21:58especially with patients like Diane, who really doesn't like to make a fuss.
0:21:58 > 0:22:01SIREN WAILS
0:22:01 > 0:22:06'Emergency care practitioner Mark Ainsworth-Smith is working alone
0:22:06 > 0:22:11'in the rapid response vehicle when he's called to a 79-year-old woman who's fallen over.'
0:22:12 > 0:22:17- My name's Mark. What are you up to? - I fell over in the kitchen.
0:22:17 > 0:22:21'Diane Seddon tripped up just as she was about to start making lunch
0:22:21 > 0:22:24'and now her wrist is in agony.'
0:22:24 > 0:22:29- Were you unconscious or do you think you remember everything that happened?- I remember pretty well.
0:22:29 > 0:22:33- I was starting to do dinner. - OK. All right.
0:22:33 > 0:22:37- We're just going to check with the top of your head. Where did you bang it?- At the top.
0:22:37 > 0:22:41- I'm just going to check your neck now. Have you got any pain in your neck?- No.
0:22:41 > 0:22:44'Diane's husband, Alan, raised the alarm.'
0:22:44 > 0:22:47I heard her call. I was in there and I came straight out.
0:22:47 > 0:22:51- OK. Fantastic.- And I can't get her up, she's too heavy.
0:22:51 > 0:22:55You've done the right thing not moving her, cos if she'd hurt her hips, it'd be a disaster.
0:22:55 > 0:23:01'As he gets on with checking Diane's blood pressure, Mark also makes sure that she has no memory loss.'
0:23:01 > 0:23:06- I'm just going to ask you a couple of silly questions. Can you tell me what day it is?- Friday.
0:23:06 > 0:23:09- OK. What month are we in right now? - August.
0:23:09 > 0:23:12Yep. Fantastic. OK, that's great.
0:23:12 > 0:23:16If you were going to score it, ten's the worst pain you can ever imagine
0:23:16 > 0:23:20- and nought is no pain, how bad is it at the moment?- Nine.- Really? OK.
0:23:20 > 0:23:22- Dreadful. - Is it all in your wrist?- Yes.
0:23:23 > 0:23:29'From the shape of Diane's wrist, Mark is in no doubt about the injury.'
0:23:29 > 0:23:33You've got what we call a dinner fork deformity. You've definitely broken it.
0:23:33 > 0:23:36You have, definitely.
0:23:36 > 0:23:43'Diane also suffers from epilepsy, which often causes her to shake, but nowhere near as badly as this.
0:23:43 > 0:23:45'The constant movement is adding to the pain.'
0:23:45 > 0:23:48- You didn't have a fit today or anything like that?- No.
0:23:48 > 0:23:51'But her blood pressure is giving cause for concern.'
0:23:51 > 0:23:55It's 200 on 100, so it's pretty high.
0:23:55 > 0:23:57I think that's shock, isn't it, more than anything?
0:23:57 > 0:24:02- Yeah, and the sight of us, as well, that never helps. - No, that's a relief.
0:24:02 > 0:24:04Have you got any pains in your hips at all?
0:24:04 > 0:24:07- In my left buttock, I've got pain. - Have you?
0:24:07 > 0:24:10'Hip injuries are extremely serious for the elderly
0:24:10 > 0:24:12'and a fracture would be worrying for Diane.'
0:24:12 > 0:24:15Are you able to lift this leg off the floor for me?
0:24:15 > 0:24:18- Can you try... - No, I can't. I can't get it up.
0:24:18 > 0:24:20Can I just gently move it? I'll be very gentle.
0:24:20 > 0:24:23Does that hurt in your groins at all?
0:24:23 > 0:24:28- Slightly, yes. No, no, don't, please.- OK. That's fine.
0:24:28 > 0:24:30- And how about this side? - That side seems to be OK.
0:24:30 > 0:24:34- So a little bit of pain. And is it actually in the hip itself?- Yes.
0:24:34 > 0:24:37Is it? OK. Well, we can get that sorted out.
0:24:37 > 0:24:42- 'Diane will definitely need to go to hospital.'- They're going to send us as ambulance shortly.
0:24:42 > 0:24:48'He puts her arm in a sling to limit the shaking and help ease her broken wrist.'
0:24:48 > 0:24:52- Is that helping the pain at all? - At the moment, yes.
0:24:52 > 0:24:56Is it? It's helping a bit. OK. So it was nine out of ten, how much is it now?
0:24:56 > 0:24:59- About seven.- So still pretty bad.
0:24:59 > 0:25:02'And gas and air should take the soreness down even more.'
0:25:02 > 0:25:06With your good arm, I want you to bring your hand up and I want you to hold onto that
0:25:06 > 0:25:11and insert that into your mouth. Then breathe in and out and when you hear a whistle, it's working, OK?
0:25:11 > 0:25:15Big breath. That's it. Brilliant. That's the noise we want to hear.
0:25:15 > 0:25:18Have a few puffs on that and let's see.
0:25:21 > 0:25:24Is that helping yet?
0:25:24 > 0:25:27- A little bit. It's terribly painful. - OK.
0:25:27 > 0:25:31'Mark uses a pillow to add further support.'
0:25:32 > 0:25:35- Is that better?- Yes, much. - Much better.
0:25:35 > 0:25:39If you were going to score your pain, it was nine out of ten, how bad is it now?
0:25:39 > 0:25:43- About six out of ten. - So it's still pretty significant.
0:25:43 > 0:25:45Why don't you have a few more deep puffs on that?
0:25:45 > 0:25:49'While Mark is chatting to Diane to take her mind off the pain,
0:25:49 > 0:25:52'he discovers that she used to be a nurse.'
0:25:52 > 0:25:56- Where were you a nurse?- Southampton Children's Hospital.- OK. Brilliant.
0:25:56 > 0:25:58- It's pulled down now. - Where was that, then?
0:25:58 > 0:26:02- Shirley. Winchester Road. - Oh, yeah, I know it well. Gosh.
0:26:02 > 0:26:07You seem a little bit brighter now. If you need some painkillers, just use that gas.
0:26:07 > 0:26:10'The ambulance crew arrive to take Diane to hospital.'
0:26:10 > 0:26:15This is Diane. She's a very nearly 80-year-old lady.
0:26:15 > 0:26:19Basically, she fell, landed on her left wrist, but she's also banged the back of her head.
0:26:19 > 0:26:24She wasn't unconscious, she remembers it all. She's also injured her left hip.
0:26:24 > 0:26:26'The kitchen is too small to use a stretcher,
0:26:26 > 0:26:31'so they bring in a special chair to carry Diane out of the house.'
0:26:31 > 0:26:35- What my colleague's going to do, he's going to come behind you and hold onto this wrist.- Right.
0:26:35 > 0:26:39Keep this one where it is.
0:26:39 > 0:26:41And we're going to lift you up and put you in this chair.
0:26:41 > 0:26:43- All right?- Yes.
0:26:43 > 0:26:45One, two, three.
0:26:47 > 0:26:52- Thank you.- Well done! - Thank you. That was good, wasn't it? - He's very strong, isn't he?
0:26:52 > 0:26:55'If she's broken her hip, it'll be a long road to recovery for her,
0:26:55 > 0:26:58'but Mark's hopeful all will be well.'
0:26:58 > 0:27:02You might have escaped without breaking it, I think. That's my gut feeling.
0:27:02 > 0:27:06'She'll need X-rays on both her wrist and her hip
0:27:06 > 0:27:08'to assess the full extent of her injuries.'
0:27:10 > 0:27:14Poor Diane. Although she did break her wrist, fortunately, she didn't fracture her hip
0:27:14 > 0:27:17and she is recovering well. Nick.
0:27:17 > 0:27:24Thank you. I thought we'd pop over the see Claire to talk about another thing with the emergency services.
0:27:24 > 0:27:27Are you able to...? You are. Good. I was checking to see if you were on a call.
0:27:27 > 0:27:31Finding people can really slow up emergency services, can't it?
0:27:31 > 0:27:34Yeah. If it's a new build, for example,
0:27:34 > 0:27:38it's hard to get the address in, cos our system might not be updated.
0:27:38 > 0:27:43Of course. So you really want to say you're coming off another older road.
0:27:43 > 0:27:46Yeah, so people need to be aware of what roads are around them.
0:27:46 > 0:27:51- Numbers, as well. I noticed the other day when I was looking for a friend's house, no numbers.- No.
0:27:51 > 0:27:54It'd be helpful if they were a bit clearer and bigger.
0:27:54 > 0:27:58And if they know what cars they've got and what colour and things,
0:27:58 > 0:28:00it's good to tell us which cars are outside,
0:28:00 > 0:28:03- just so we have an idea of what to look for.- There you go.
0:28:03 > 0:28:08Thank you very much. If you want to be rescued or for emergency services to be able to get to you,
0:28:08 > 0:28:12you need to make sure that your building has a number on it so it can be identified.
0:28:12 > 0:28:16Right, when Laura was expecting her third baby, husband Kevin was ready for anything.
0:28:16 > 0:28:19He planned the route to hospital and packed the overnight bag.
0:28:19 > 0:28:24But when they took a last-minute detour to the local pub car park,
0:28:24 > 0:28:26it wasn't to wet the baby's head.
0:29:59 > 0:30:05Mm! The ambulance crew left as soon as Kevin gave the address of the pub, but will they make it in time?
0:30:05 > 0:30:08Or will Kevin have to deliver this baby himself?
0:30:08 > 0:30:10We'll find out in a little while.
0:30:10 > 0:30:13Now, here's a part of the fire service you may never have heard of.
0:30:13 > 0:30:17They are called Urban Search and Rescue. On the news, when there's a disaster,
0:30:17 > 0:30:21we see teams from around the world go to assist. But how do they train?
0:30:21 > 0:30:26In a military fort near Portsmouth, they staged a huge earthquake scenario.
0:30:26 > 0:30:28Joe Crowley was in the thick of the action.
0:30:30 > 0:30:34'In this exercise, there's just been an earthquake in Hampshire.'
0:30:34 > 0:30:36HE YELLS
0:30:36 > 0:30:40'A five-storey block of flats full of people has collapsed.
0:30:41 > 0:30:45'Local firefighters are the first in.'
0:30:45 > 0:30:47CHOATIC SHOUTING
0:30:47 > 0:30:49Mark, you're a serving fire officer.
0:30:49 > 0:30:53This is chaos. What are the guys thinking as they approach this?
0:30:53 > 0:30:56Everything that's going on at the moment is designed to distract them
0:30:56 > 0:31:00from their proper task, and that is to assess the situation.
0:31:00 > 0:31:04There's so many things going on, going through the officer in charge's mind,
0:31:04 > 0:31:08he needs to do triage, get the walking casualties away from the incident,
0:31:08 > 0:31:11sort out the people that are out of control,
0:31:11 > 0:31:16get first aid to as many casualties as he can deal with,
0:31:16 > 0:31:21and at the moment, he's got about ten people. This is just far beyond his control at the moment.
0:31:21 > 0:31:26He's got to stay incredibly calm. I'm struggling to hear myself think and these guys have got a lot to do.
0:31:26 > 0:31:30Yeah, they've got it all to do. This just blows your mind.
0:31:30 > 0:31:33I mean, you've got a burning van which is blocking their route in.
0:31:33 > 0:31:38That's designed just to distract them. They haven't got time to worry about burning vans.
0:31:38 > 0:31:42And as more people arrive on this scene, what are they going to be doing?
0:31:42 > 0:31:47- Where are they going to direct their energies?- They need to get the walking wounded away
0:31:47 > 0:31:52so they can start burrowing in amongst it and find the casualties trapped within the building.
0:31:52 > 0:31:56While this is going on, there are other sites. There's so much to do.
0:31:56 > 0:31:59- So this is the tip of the iceberg. - We haven't started yet.- Oh, blimey.
0:32:03 > 0:32:07'Once the walking wounded have been taken away, they have to start pinpointing
0:32:07 > 0:32:10'the location of anyone still trapped.
0:32:10 > 0:32:14'That's where the search and rescue dogs come in.'
0:32:14 > 0:32:17Mick, what are you going to do now with the dog?
0:32:17 > 0:32:19Well, the wind's going in that direction,
0:32:19 > 0:32:22so I'll start him off down the bottom there,
0:32:22 > 0:32:24send him over the pile
0:32:24 > 0:32:27- and just let him do a search.- OK.
0:32:27 > 0:32:30- And what should he be picking up on? A scent?- Live human scent.
0:32:42 > 0:32:45- DOG BARKS - He's sussing it out now. He's picked up a scent.
0:32:45 > 0:32:49When he gives out one bark, I know he's picked up on a scent. Go find.
0:32:49 > 0:32:52He's just trying to sort out the strongest part of it.
0:32:52 > 0:32:54DOG BARKS
0:32:54 > 0:32:58Show me. Good boy!
0:32:58 > 0:33:01- Come on, then!- And that's the reward. - That's his reward, yeah.
0:33:01 > 0:33:07- He's found something. He likes it a lot!- Good boy! Good boy.
0:33:07 > 0:33:11DOG BARKS Good boy! Good boy!
0:33:11 > 0:33:14There's one in the back of the car and one there so far.
0:33:14 > 0:33:21How reliant are we at this stage on the dog finding these humans trapped beneath the rubble?
0:33:21 > 0:33:24We've got an idea of some casualties
0:33:24 > 0:33:26but you can imagine, there's a lot of voids
0:33:26 > 0:33:30- and a lot of areas we can't get into.- In a live situation,
0:33:30 > 0:33:35maybe there's after shocks, all sorts, and you might not be able to rely on technology,
0:33:35 > 0:33:37- so this is the full complement. - Yeah.
0:33:37 > 0:33:41- He's found a third person.- Yes. - That's what the barking indicates.
0:33:52 > 0:33:56Mark, we look like we're at the cutting edge of things now. What's going on?
0:33:56 > 0:34:00Now the members of the Urban Search and Rescue team have arrived.
0:34:00 > 0:34:03They're drilling a hole through the road surface,
0:34:03 > 0:34:06because they know the road is pancaked onto the road below
0:34:06 > 0:34:09and they know there's cars with people trapped underneath.
0:34:09 > 0:34:12Once they've drilled a small bore hole through,
0:34:12 > 0:34:17they can put optical and listening devices down through the hole to find out what's underneath.
0:34:18 > 0:34:20They've turned the generator off. Why is that?
0:34:20 > 0:34:24Because they've got one of their listening devices into the hole
0:34:24 > 0:34:27and they're listening for any signs of movements underneath the ground.
0:34:27 > 0:34:33- This is a level of silence now, so they can listen out for any movement.- Yeah. Shh.
0:34:34 > 0:34:37When you were driving along the road... Steve?
0:34:37 > 0:34:43When you were driving along and the road collapsed, did your car stay in line with the road or did it twist?
0:34:44 > 0:34:46You blacked out, did you? All right.
0:34:46 > 0:34:51I heard them speaking to someone, so have they made contact with someone below the road surface?
0:34:51 > 0:34:55Yeah, it sounds like they've managed to locate somebody beneath the road
0:34:55 > 0:34:59and they're trying to find out exactly where they are.
0:34:59 > 0:35:02I've got to say, coming back to the exercise, it's phenomenal.
0:35:02 > 0:35:06You wouldn't believe anyone was under here, but they've got to treat it seriously
0:35:06 > 0:35:11- and they have managed to get a live casualty under there. - Chances are, there's more than one.
0:35:11 > 0:35:14They got it down there, they're listening again.
0:35:18 > 0:35:22Absolutely fascinating. Joe is here and a couple of the guys from the exercise.
0:35:22 > 0:35:26Clearly you've just left. Simon and Neil, I know you've been really busy.
0:35:26 > 0:35:30We saw them locate people underneath that tarmac. What happened next?
0:35:30 > 0:35:33They have to get them out, so it's either a clean breach or a dirty breach
0:35:33 > 0:35:38to dig through the tarmac. Simon, you work for Urban Search and Rescue. That's your job.
0:35:38 > 0:35:40How are you going to do it with this kit?
0:35:40 > 0:35:42We've got various bits of kit.
0:35:42 > 0:35:45It depends very much on what we're going through.
0:35:45 > 0:35:48We have a diamond chainsaw, which cuts through concrete.
0:35:48 > 0:35:51We have a standard breaker there, which will break through concrete.
0:35:51 > 0:35:54What we use depends on the situation,
0:35:54 > 0:35:57where that casualty is in relation to where we're breaking through.
0:35:57 > 0:36:02We decide where to break through and then we choose the piece of equipment to do that job.
0:36:02 > 0:36:04Clean, dirty breach, what does that mean?
0:36:04 > 0:36:08What we don't want to do is break through and damage that casualty any further.
0:36:08 > 0:36:13So we do a clean breach, which means bringing all the concrete out away from the casualty.
0:36:13 > 0:36:16- OK.- And we choose the bit of equipment specially to do that.
0:36:16 > 0:36:20- Neil, am I right in thinking you like triangles when you do this? - We like triangles.
0:36:20 > 0:36:25We tend to prefer to cut a triangle for several reasons.
0:36:25 > 0:36:28One is time. Three sides are quicker to cut than four,
0:36:28 > 0:36:32so we're getting through more quickly to the casualty. That's one of the main reasons.
0:36:32 > 0:36:36The other one is if we're going through a wall, if we cut a triangle this way,
0:36:36 > 0:36:40with the point at the top, the hole we've cut is more stable.
0:36:40 > 0:36:44If we cut a square, we've got the potential of this part of the hole falling in
0:36:44 > 0:36:48- and creating more problems.- What I'm really impressed by talking to you is
0:36:48 > 0:36:51you've got all this kit here, but actually,
0:36:51 > 0:36:54simple stuff can really help, can't it?
0:36:54 > 0:36:56Your eyes and ears. What do you do?
0:36:56 > 0:36:59We use the phrase "the mark-one eyeball."
0:36:59 > 0:37:02It's very easy to think you've got to use all this expensive gear,
0:37:02 > 0:37:08but just by looking, you might be able to pick something out. We'll take a handheld digital camera.
0:37:08 > 0:37:11If you put that inside and just push the button,
0:37:11 > 0:37:15you've got a photograph to study. The flash will have lit that whole area up
0:37:15 > 0:37:20and you can just take that away and look at it, rather than study the search cameras.
0:37:20 > 0:37:23So simple stuff can really work well.
0:37:23 > 0:37:29Another thing on watching that was this is risky stuff for you as rescuers, as well, isn't it?
0:37:29 > 0:37:33It can be, yeah, but we train for it.
0:37:33 > 0:37:38It's a team process and we're always looking out for each other, we're trained to look for those risks
0:37:38 > 0:37:43and it's all an extension of the fire brigade, which is all about protecting ourselves
0:37:43 > 0:37:47whilst we're saving a casualty. So it's all risk assessed.
0:37:47 > 0:37:53I know you've had a really busy time, so I'm going to let you go and have a cup of tea. Thank you.
0:37:55 > 0:38:00Earlier, we heard an emergency unfolding in the Percy Hobbs Pub car park.
0:38:00 > 0:38:04Laura's in labour and husband Kevin has made a 999 call to Ambulance Control.
0:38:04 > 0:38:08He's hoping he won't end up having to be the midwife.
0:39:25 > 0:39:28WOMAN SCREAMS
0:39:31 > 0:39:33WOMAN SCREAMS
0:40:08 > 0:40:12Shall I introduce you to everybody? We've got everybody from the story.
0:40:12 > 0:40:19We've got Ian and Lisa, we've got Kevin here with Holly, who we haven't met up till now.
0:40:19 > 0:40:23She's obviously sister to Emily here, who is how old now?
0:40:23 > 0:40:257 weeks today.
0:40:25 > 0:40:29Normally, I would start with you and the baby, cos you did all the work,
0:40:29 > 0:40:33- but I have never heard anyone so frightened.- I was terrified!
0:40:33 > 0:40:37- You really did not want to be having to do it.- No, not at all.
0:40:37 > 0:40:39How did you get yourself into that situation?
0:40:39 > 0:40:46Because I thought that women go through 24 hours of labour pains before it all finally happens.
0:40:46 > 0:40:48I think, during the day, I was having twinges
0:40:48 > 0:40:50and things were going on,
0:40:50 > 0:40:56but I just put them to the back of my head cos I had two other children to look after, as well.
0:40:56 > 0:41:02And then it got to the evening and it was getting quite bad by then.
0:41:02 > 0:41:08My husband had gone back to work, we had quite a busy evening at the pub where we live and work
0:41:08 > 0:41:13and I phoned down all the time saying, "Kev, I think we need to go to hospital"
0:41:13 > 0:41:17and he kept saying, "Oh, no, it's fine, I've got a busy restaurant at the moment."
0:41:17 > 0:41:21- I'll just do another four!- That's it, yeah.- Is that what it was? - Yeah, exactly that.
0:41:21 > 0:41:24- I bet you wish you'd left a few minutes earlier!- Yeah.
0:41:24 > 0:41:30So it became apparent halfway there that you weren't going to make it. Listening to you, Ian, in the phone,
0:41:30 > 0:41:35frightening or any amazing experience when you have to help someone through that?
0:41:35 > 0:41:38Amazing for me. Absolutely. I think the biggest surprise I had
0:41:38 > 0:41:40was the relief on Kevin's face.
0:41:40 > 0:41:44I don't think I've ever seen anyone quite fold in the way he did.
0:41:44 > 0:41:46- THEY LAUGH - It was like a mini collapse.
0:41:46 > 0:41:49- He was pleased to see us.- Absolutely.
0:41:49 > 0:41:53And, Lisa, you've delivered how many babies in your time?
0:41:53 > 0:41:56About ten over the last 15 years.
0:41:56 > 0:41:59When was the last time before this little one came along?
0:41:59 > 0:42:04- Ten years ago.- Did you mention that when you arrived?- Oh, no. - THEY LAUGH
0:42:04 > 0:42:09- Were you a little bit nervous? - It's always quite daunting for a paramedic,
0:42:09 > 0:42:13because, potentially, you've got two patients, so...
0:42:13 > 0:42:17All right. Amazing. Thank you very much for coming to chat to us
0:42:17 > 0:42:19and lovely to meet Emily.
0:42:19 > 0:42:24Even that makes me feel nervous. No calls about babies so far this morning.
0:42:24 > 0:42:28And actually, for a call-taker to count as a baby being born,
0:42:28 > 0:42:31they have to talk the dad or whoever it is through.
0:42:31 > 0:42:37The baby has to arrive before the paramedics arrive for it to count as a baby being born on their call.
0:42:37 > 0:42:41Did you look at her? Isn't she cute? She's cute! I don't want another one, though.
0:42:41 > 0:42:47- Me, neither. - Maybe I do. I don't know. - See you soon for more Real Rescues.
0:42:49 > 0:42:53Subtitles by Red Bee Media Ltd
0:42:53 > 0:42:57E-mail subtitling@bbc.co.uk
0:42:57 > 0:42:57.