0:00:02 > 0:00:06This car was hit by a lorry, overturned and hit the back of another.
0:00:06 > 0:00:10I looked at my mirror and see a blue car flipping over onto its roof.
0:00:10 > 0:00:13But what's happened to the people inside?
0:00:13 > 0:00:15And how firefighters entered a burning house
0:00:15 > 0:00:19in an effort to save a soldier's ashes.
0:00:44 > 0:00:47Welcome to Real Rescues. We'll be hearing about a woman
0:00:47 > 0:00:49who fell through the roof of a bank.
0:00:49 > 0:00:52She was badly injured and the bank was deserted for the weekend.
0:00:52 > 0:00:55How could she get out? We'll find out later.
0:00:56 > 0:00:58This is the South Western Ambulance control room,
0:00:58 > 0:01:00one of 25 across the UK.
0:01:00 > 0:01:04Up to 90 staff work here at any one time, taking 999 calls,
0:01:04 > 0:01:07dispatching ambulances, co-ordinating out-of-hours doctors
0:01:07 > 0:01:10and providing help and advice through NHS Direct.
0:01:10 > 0:01:14It's the regional hub for medical emergency care.
0:01:14 > 0:01:18On a busy motorway, one accident can quickly lead to another.
0:01:18 > 0:01:22Two teenagers have been struck by a lorry and flipped over into the outside lane.
0:01:22 > 0:01:26Their car is upside down and is sent spinning into another vehicle.
0:01:29 > 0:01:33'There's been a report of a serious car crash on a major road.
0:01:33 > 0:01:36'All three emergency services have been called
0:01:36 > 0:01:41'and traffic cop Rob Tompkins is escorting the firefighters to the scene.'
0:01:42 > 0:01:46The vehicle is alleged to have overturned.
0:01:46 > 0:01:48Also, a tanker driver may have been involved.
0:01:48 > 0:01:53It's on a main stretch of carriageway, the A27, which we're just joining now.
0:01:53 > 0:01:57'As they get closer, they hit the tailbacks from the accident.
0:01:57 > 0:02:00'Rob has to weave a way though for the fire engine.'
0:02:00 > 0:02:04- Move over! Thank you! - SIRENS WAIL
0:02:04 > 0:02:07RADIO COMMUNICATION
0:02:07 > 0:02:11I think he said it's in lane three. We're coming on the hard shoulder.
0:02:11 > 0:02:14Just coming into three now. Thank you.
0:02:14 > 0:02:18'They find a car overturned in the outside lane, its roof caved in.
0:02:18 > 0:02:21'Two people were in the car when it crashed,
0:02:21 > 0:02:25'but incredibly, they've managed to crawl out and walk away.
0:02:25 > 0:02:28'Paramedic Mark Roberts was the first to arrive.'
0:02:28 > 0:02:31It's rolled over. The two passengers have actually got out,
0:02:31 > 0:02:34but we need to make sure they're safe.
0:02:34 > 0:02:37The concern is that they've got no neck or spinal injuries.
0:02:37 > 0:02:41We can't rule it out. We've got to make sure that's correct.
0:02:41 > 0:02:45They're going to go to hospital and make sure they're clear.
0:02:45 > 0:02:47'After getting themselves out,
0:02:47 > 0:02:50'the young driver, Jessica, and her passenger, Dane,
0:02:50 > 0:02:52'are sitting on the crash barrier.
0:02:52 > 0:02:56'Dane celebrated his 18th birthday yesterday.'
0:02:56 > 0:02:59The truck was indicating to overtake another truck.
0:02:59 > 0:03:01He didn't check his mirror,
0:03:01 > 0:03:03as we were in the lane it was trying to get into.
0:03:03 > 0:03:07And he swerved out the way at the last minute, trying to avoid it.
0:03:07 > 0:03:12The back end of the car kicked out. Obviously trying to regain control of the car.
0:03:12 > 0:03:16Crashed into the end of the truck, rolled over and ended up nicely in the central reservation.
0:03:19 > 0:03:23'For driver Jess, it was a terrifying experience.'
0:03:23 > 0:03:28I remember swerving and then, all of a sudden, hitting something.
0:03:28 > 0:03:31And then I remember the noise of being upside down.
0:03:31 > 0:03:35It was the scraping and all the glass, like, coming up at you.
0:03:35 > 0:03:39That's all I remember, just going along, and the noise was so horrible.
0:03:39 > 0:03:43It was so loud and it was just like, "Oh, God."
0:03:46 > 0:03:51'The car came to a halt upside down in the outside lane of the A27.
0:03:51 > 0:03:53'The two teenagers acted quickly.'
0:03:53 > 0:03:58It was just my instinct to get out. I didn't care if I cut myself.
0:03:58 > 0:04:01I just undid my seat belt and just tried to get out.
0:04:01 > 0:04:05I remember Dane helping me and then I got stuck in my seat belt.
0:04:06 > 0:04:10I see Jess trying to climb out of her side, getting stuck.
0:04:10 > 0:04:13I managed to squeeze past and we tried to untangle her.
0:04:13 > 0:04:15We sort of climbed out
0:04:15 > 0:04:21and, er, was escorted across the lanes by passers-by.
0:04:22 > 0:04:25'The damage to the lorry is quite extensive.
0:04:25 > 0:04:29'Operational supervisor Brian Hardy needs to know the speed they were all travelling
0:04:29 > 0:04:31'when the accident happened.
0:04:31 > 0:04:36'It will give him an idea of the impact Jessica and Dane's bodies have suffered.'
0:04:36 > 0:04:40Have you got a speed estimation? The lorry's quite badly damaged.
0:04:40 > 0:04:44Yeah, we don't know. Erm... We're only guessing here.
0:04:44 > 0:04:46- If...- Potentially 60.
0:04:46 > 0:04:49If you imagine that, and this is on its roof, sliding,
0:04:49 > 0:04:54and it's caught up with the vehicle in front, collided with that, you're probably talking 60-70.
0:04:54 > 0:04:57'If the police are right about the speed,
0:04:57 > 0:05:00'it makes the escape even more miraculous.
0:05:00 > 0:05:03'Rob's investigating all the marks on the road
0:05:03 > 0:05:05'to determine exactly what else the car hit.'
0:05:05 > 0:05:08- Any more vehicles?- About three.
0:05:08 > 0:05:12'All the indications are that after hitting the kerb and flipping over,
0:05:12 > 0:05:17'the youngsters survived another collision with a second lorry.'
0:05:17 > 0:05:20The accident appears to be three vehicles involved.
0:05:20 > 0:05:23The vehicle behind has been travelling along,
0:05:23 > 0:05:26at this moment, probably in lane two, maybe lane three,
0:05:26 > 0:05:29and has been struck by this vehicle here.
0:05:29 > 0:05:34This vehicle has caused... has caused that vehicle
0:05:34 > 0:05:37to start to skid and fishtail
0:05:37 > 0:05:41and it's probably struck something that's made it dig down and then go on its roof.
0:05:41 > 0:05:45It has then slid into the vehicle in front of this one,
0:05:45 > 0:05:48which is another HGV, and caused damage to its wheels.
0:05:48 > 0:05:51'Jonathan, a professional driver for more than 20 years,
0:05:51 > 0:05:54'was behind the wheel of the second lorry.
0:05:54 > 0:05:57'Seeing the car flip has left him very shaken.'
0:05:57 > 0:06:02I looked at my mirror and see a blue car flipping over onto its roof.
0:06:02 > 0:06:06So I pull over on the hard shoulder to see what's going on.
0:06:06 > 0:06:10I looked round the back of my wagon and realised that they hit me.
0:06:10 > 0:06:12I feel OK, just a bit nervous.
0:06:12 > 0:06:15And a bit shook up, that's all.
0:06:16 > 0:06:19'The ambulance crews are taking no chances.
0:06:19 > 0:06:24'Jessica and Dane are carefully strapped onto spinal boards to protect their backs.
0:06:24 > 0:06:28'At the hospital, they'll be fully checked over.
0:06:28 > 0:06:33'They've had a lucky escape. The accident could have been fatal.'
0:06:33 > 0:06:35Just on the fact of that scenario developing,
0:06:35 > 0:06:39there was no reason to believe that a car won't come behind them
0:06:39 > 0:06:43and also collide with them, or even an HGV,
0:06:43 > 0:06:47because they would've been centred on looking at the accident, not braking.
0:06:47 > 0:06:52So the whole incident was extremely fortunate not to be serious.
0:06:52 > 0:06:56I remember looking back at the car and it was so badly smashed up
0:06:56 > 0:07:00that I was thinking, "That was so lucky. Anything could've happened."
0:07:00 > 0:07:03I could've really, really badly hurt myself.
0:07:04 > 0:07:06'Rob's accident investigation is complete.
0:07:06 > 0:07:12'The wrecked car can be cleared away and the lane reopened.'
0:07:13 > 0:07:18Nick, you're going to be finding out about how people survive those car rollovers.
0:07:18 > 0:07:22We have a little scenario set up in our car park as a demonstration.
0:07:22 > 0:07:24- Do you play golf?- Yeah.
0:07:24 > 0:07:27- Would you consider it a dangerous sport?- No, not at all.
0:07:27 > 0:07:29I know somebody who knows different.
0:07:29 > 0:07:32We're going to go over and see Richard,
0:07:32 > 0:07:34as long as he's not on a call.
0:07:34 > 0:07:38Come with me. Richard Waldy, who is...
0:07:38 > 0:07:41Richard, are you on a call? Can I interrupt you for a second?
0:07:41 > 0:07:44- No. Cool.- Good.
0:07:44 > 0:07:47I was just saying to Louise, golf is a dangerous sport.
0:07:47 > 0:07:52- Erm, it is, to be perfectly honest. Not for the reasons you'd think, though.- Being hit by a ball.
0:07:52 > 0:07:58- No, we don't get that many people hit by balls.- Do you not? - No. It's other things.- Like what?
0:07:58 > 0:08:03We had a rather interesting collision between golf carts.
0:08:03 > 0:08:06Two people, little golf carts, crashed into each other.
0:08:06 > 0:08:10- They only go about two miles an hour, don't they? - It sounded humorous, really.
0:08:10 > 0:08:15- You'd think, wouldn't you? - When we got there, though, one of them had a severed ear.
0:08:15 > 0:08:18- One of the people in the golf cart? - Yeah.
0:08:18 > 0:08:22Where they'd rolled over, somehow he got caught... Ear off.
0:08:22 > 0:08:28On the one side you're thinking it's funny, because, you know, who rolls a golf cart?
0:08:28 > 0:08:30On the other, a severed ear. What did they do?
0:08:30 > 0:08:34They patched him up, did the best they can, got him into hospital.
0:08:34 > 0:08:36If you pick up an ear, can you sew it back on?
0:08:36 > 0:08:39Yep. Put it in a plastic bag, keep it clean, take it with you,
0:08:39 > 0:08:43that goes for anything that comes off, take it in a plastic bag.
0:08:43 > 0:08:45- Really?- They'll do what they can to get it back on.
0:08:45 > 0:08:48That's interesting, although it's made me queasy.
0:08:48 > 0:08:52I've got a joke written down here about, er, ear-hole-in-one.
0:08:52 > 0:08:55- Do you think it's a good thing to do?- No.- Let it go?
0:08:55 > 0:08:57All right, thanks. Louise...
0:08:57 > 0:09:02Now, a 999 call that might not seem that remarkable at first,
0:09:02 > 0:09:05but the story behind it certainly is.
0:09:22 > 0:09:25All of that was happening at the family home
0:09:25 > 0:09:27of 22-year-old Private Daniel Gamble.
0:09:27 > 0:09:32He became the 100th British serviceman to die in Afghanistan
0:09:32 > 0:09:36when he was killed by a suicide bomber in Helmand Province in June, 2008.
0:09:36 > 0:09:40Thousands of people lined the streets to pay their respects
0:09:40 > 0:09:44as his coffin passed through his home village of Uckfield in East Sussex.
0:09:44 > 0:09:48Just a month after, a fence fire spread to the family's home.
0:09:48 > 0:09:54Daniel's ashes were inside the house in a cask, alongside his medals.
0:09:54 > 0:09:59To talk to me about all of that are Jason, his brother, and Georgina, his mother. Hello to you both.
0:09:59 > 0:10:04- Jason, take up the story. You were at home when the fire started?- Yes.
0:10:04 > 0:10:08We just smelt something burning outside.
0:10:08 > 0:10:11One of my friends, who was with me at the time,
0:10:11 > 0:10:14went outside to have a look at the, er...
0:10:14 > 0:10:18where the smell was coming from and he saw six-foot flames.
0:10:18 > 0:10:22You did a brave thing. You went into the house and managed to rescue...
0:10:22 > 0:10:26- The dog.- Yeah. - Erm... Well, basically, that was it.
0:10:26 > 0:10:29First of all, I tried to put the fire out with...
0:10:29 > 0:10:33- As you would. - ..bucket and tap. Erm...
0:10:33 > 0:10:38But that wasn't doing anything. So I just got the dog out.
0:10:38 > 0:10:42- I even walked out with no shoes on. - I know you had burns to your feet.
0:10:42 > 0:10:46Georgina, he phoned you. What did you say to him?
0:10:46 > 0:10:50Well, I was in a petrol garage at the time, on my way home from work
0:10:50 > 0:10:54and he just said, "Mum, get home quick, the house is on fire."
0:10:54 > 0:10:57And your first thought, obviously his safety, but also Daniel's ashes.
0:10:57 > 0:11:00I asked him whether he'd got Daniel out.
0:11:00 > 0:11:05First of all, whether he was all right and he'd got the dog out, and then if he'd got Daniel out,
0:11:05 > 0:11:07and he'd said he hadn't, so...
0:11:07 > 0:11:10- That is incredibly important to you. - Absolutely.
0:11:10 > 0:11:13- Would you have gone in? - Without a doubt.- Wow.
0:11:13 > 0:11:16I wanted to, but the police wouldn't let me.
0:11:16 > 0:11:21- They thought it was too dangerous. - Which is distressing for you.
0:11:21 > 0:11:24Let's bring in Matt, who was there during that fire.
0:11:24 > 0:11:26You found out that the ashes, Daniel's ashes,
0:11:26 > 0:11:29were in the house and you took the decision to go in.
0:11:29 > 0:11:33Was it because they were both so distressed?
0:11:33 > 0:11:36Er, it was an unusual event for something like this to happen.
0:11:36 > 0:11:40When I first arrived, I asked if everybody was out of the house.
0:11:40 > 0:11:44- Yes, as you would.- My plan was to attack the fire from the outside.
0:11:44 > 0:11:48Then I met Jason, who was quite distressed,
0:11:48 > 0:11:52er, and he told me about his brother and the ashes,
0:11:52 > 0:11:57so I committed a team to go and, initially, to go and get the ashes.
0:11:57 > 0:12:02Which you did. They brought out his ashes and also his beret, which you have here.
0:12:02 > 0:12:06By the time you got there, Daniel's ashes were out, weren't they?
0:12:06 > 0:12:09They were. Jason had given them to a neighbour to look after.
0:12:09 > 0:12:13- That must've been an enormous sense of relief for you.- It was.
0:12:13 > 0:12:15- Then they asked you what else was precious.- Yeah.
0:12:15 > 0:12:18What were you concerned about?
0:12:18 > 0:12:22I wanted his medals, because they are his, he rightly earned them,
0:12:22 > 0:12:25and also the dog tags that he was wearing at the time.
0:12:25 > 0:12:29- Which they did get out. Let's have a look. This is his dog tag.- Yes.
0:12:29 > 0:12:33- And this was on your bedside table. - Yes. That's right.
0:12:33 > 0:12:37Alongside the Elizabeth Cross, which I was awarded for Daniel,
0:12:37 > 0:12:43and lots of little bits and pieces, but these were the most precious.
0:12:43 > 0:12:48- And, obviously, the, er... - His medals, as well.- Yeah.
0:12:48 > 0:12:51Matt, you asked her what else was precious and you found these,
0:12:51 > 0:12:55and it was an extraordinary place that you found them, wasn't it?
0:12:55 > 0:12:59Yes. As the job progressed, we'd got the ashes out and got the beret out,
0:12:59 > 0:13:02and I was in direct contact at the time,
0:13:02 > 0:13:06and the information was coming to me about other items,
0:13:06 > 0:13:10and the medals and the dog tag was mentioned being in the bedroom
0:13:10 > 0:13:13on this bedside table.
0:13:13 > 0:13:17From where I was standing, I didn't hold a lot of hope for...
0:13:17 > 0:13:20But when you went in, describe to us what you saw.
0:13:20 > 0:13:24I managed to get into the property after the fire was under control,
0:13:24 > 0:13:26went up to the first floor,
0:13:26 > 0:13:31which was a fair scene of devastation.
0:13:31 > 0:13:35The bedside cabinet was completely intact,
0:13:35 > 0:13:38with the medals and the dog tag on top.
0:13:38 > 0:13:40Which is just quite extraordinary.
0:13:40 > 0:13:45For you, all of these items are way more important than your house.
0:13:45 > 0:13:48Absolutely. As I said at the time,
0:13:48 > 0:13:51I could make more memories with my other two sons,
0:13:51 > 0:13:53but I can't make any more memories with Daniel,
0:13:53 > 0:13:56so the things that were his, I needed to get them out.
0:13:56 > 0:14:00I wouldn't have another chance to get his items out.
0:14:00 > 0:14:02- Thank goodness you did.- Yeah!
0:14:02 > 0:14:07- Back in the house again? - We moved back in last week. We're excited to be home.
0:14:07 > 0:14:09I'm so glad that happened. Thank you.
0:14:09 > 0:14:11- Thank you.- Thank you.
0:14:12 > 0:14:16Now, the story of a little boy who chopped off the top of his finger.
0:14:16 > 0:14:19He's only three, but nevertheless he stayed very calm.
0:14:19 > 0:14:22In fact, cool heads seem to run in the family,
0:14:22 > 0:14:25because his mother also showed some quick thinking.
0:14:30 > 0:14:34'Paramedic Stephen and technician Rob
0:14:34 > 0:14:36'pull up outside a house in Bournemouth.
0:14:36 > 0:14:39'They've been called out by a very distressed mum.
0:14:39 > 0:14:42'Her three-year-old boy has trapped his finger in the door.
0:14:42 > 0:14:46'It's so bad that part of the finger has been sliced off.
0:14:46 > 0:14:49'Steve tries to keep things calm from the outset.'
0:14:49 > 0:14:51Hello!
0:14:51 > 0:14:55- Right, shall we show the man? - Who's this little lad?- Mackenzie.
0:14:55 > 0:14:58Hello, Mackenzie! Hello!
0:14:58 > 0:15:01- What did Mackenzie do?- He caught it in the door.- Which door?
0:15:01 > 0:15:02- Upstairs.- Upstairs.
0:15:02 > 0:15:06'Mum Georgina is trying to keep her emotions under control.'
0:15:06 > 0:15:11- Was the door shut completely?- I don't know. I was hoovering the car. They were meant to be watching TV.
0:15:11 > 0:15:16- Rightio. And he obviously screamed? - Yeah. I came in and he had blood coming down.
0:15:16 > 0:15:21- How is he now to you?- All right, actually.- Quite calm?- Yeah.
0:15:21 > 0:15:26Do you mind if I have a quick look? Let's have a little look there.
0:15:26 > 0:15:30We're going to have to take you to see the doctors at the hospital.
0:15:30 > 0:15:34'Despite her distress, Georgina's been very quick thinking
0:15:34 > 0:15:37'and she saved the severed tip of her son's little finger.'
0:15:37 > 0:15:41I nipped outside to hoover the car, the kids were quite happily playing,
0:15:41 > 0:15:45I walked back in to get something and I heard him scream.
0:15:45 > 0:15:48He got to the bottom of the stairs and I saw his finger was missing
0:15:48 > 0:15:51and I just went into meltdown.
0:15:51 > 0:15:53Sent one of the kids up to look for the tip,
0:15:53 > 0:15:57and I was trying to dial 999, but I had a new phone
0:15:57 > 0:15:59so I couldn't figure out how to do it!
0:15:59 > 0:16:03So I figured that one out, and they were on the phone to me
0:16:03 > 0:16:07and the operator was saying to me, "Just keep him calm. Use a towel."
0:16:07 > 0:16:10She was the one who told me to put the finger into the plastic bag.
0:16:10 > 0:16:14Shall we put a little dressing on, make that nice and clean?
0:16:14 > 0:16:17If we get Mum just to hold onto your hand there.
0:16:17 > 0:16:22'Mackenzie is quiet now, but he has been very upset.
0:16:22 > 0:16:26'Steve takes a look at the fingertip. The hope is it can be reattached.'
0:16:26 > 0:16:31I asked my daughter, "Where did you find the finger?" She went, "In the door!"
0:16:31 > 0:16:36Apparently, it was stuck to the door. So rather grim, but at least we retrieved it.
0:16:36 > 0:16:41It is just the very tip, which they should hopefully be able to repair.
0:16:41 > 0:16:44- They should be able to put it back on?- Hopefully so, yes.
0:16:44 > 0:16:49It's hard for us to say because we're not the doctors, but they can do wonders nowadays.
0:16:49 > 0:16:52'Georgina's doing well to keep calm.
0:16:52 > 0:16:56'Mackenzie may be only three, but Steve still lets him know what's going on
0:16:56 > 0:16:58'and keeps the atmosphere relaxed.'
0:16:58 > 0:17:05- There we are, Mackenzie. Well done! - You're such a brave boy. So brave!
0:17:05 > 0:17:08You keep your hand there, like that. All right?
0:17:08 > 0:17:12- Good boy.- I'm going to give you another one to hold on to.
0:17:14 > 0:17:17A big one this time.
0:17:17 > 0:17:21'The dressing hurts for a short while, but it will prevent any chance of infection.'
0:17:21 > 0:17:25This is my special healing bandage, this is.
0:17:26 > 0:17:28I only use it on brave little boys.
0:17:28 > 0:17:32You are very brave. Mummy's so proud of you.
0:17:32 > 0:17:35- I'll make it look like you've got a boxing glove on.- Good boy.
0:17:36 > 0:17:41'Rob goes upstairs to take a look at where the accident happened.'
0:17:41 > 0:17:44I'm just looking out for,
0:17:44 > 0:17:48sort of, what blood loss that the little boy's had.
0:17:48 > 0:17:50I can't see anything in here.
0:17:50 > 0:17:53Oh, I see. So it's only very, very minor.
0:17:53 > 0:17:58It's nothing to worry about. It wouldn't concern his treatment, so that's OK.
0:17:58 > 0:17:59Hello!
0:17:59 > 0:18:03'Mackenzie needs to get to hospital. But he's one of five children. They can't be left.
0:18:03 > 0:18:08'Steve keeps them entertained whilst they wait for Nanny to arrive.'
0:18:08 > 0:18:13- You've got your hands full! - Yeah! We're meant to be going to Moors Valley this afternoon.
0:18:13 > 0:18:17- I was cleaning the car to put his new seat in.- Oh, dear.
0:18:17 > 0:18:20- Blood everywhere.- It's only a little injury, though, thankfully.
0:18:20 > 0:18:22'Mum cleans away the blood.'
0:18:22 > 0:18:27You've always got to keep your fingers clear of the doors. I trapped my finger once.
0:18:27 > 0:18:31- Can you see on my hand?- Yes. - That white line?- Yes.
0:18:31 > 0:18:35That's where I trapped my finger in a big metal door. Now it's healed.
0:18:35 > 0:18:38'The children become more fascinated with Steve and his job.'
0:18:38 > 0:18:43What inspired you to be an ambulance person?
0:18:43 > 0:18:45I don't know, really. Er...
0:18:45 > 0:18:48- What a question!- Yeah.
0:18:49 > 0:18:53I always wanted to be a doctor, but I quite like working outdoors.
0:18:53 > 0:18:56This was a happy medium between the two.
0:18:56 > 0:19:01'At last, they can head for hospital as Dad and Nanny have arrived.'
0:19:02 > 0:19:06Where are we? Hey?
0:19:06 > 0:19:09Can I borrow a toe, Mackenzie?
0:19:09 > 0:19:11This is what we call a pulse oximeter.
0:19:11 > 0:19:16We can see what his heart rate is. That comes up here. And his oxygen level's here.
0:19:16 > 0:19:19Both of which are fine and as we'd expect
0:19:19 > 0:19:21in a healthy, young lad.
0:19:21 > 0:19:25- Are you happy carrying him in? - Yeah, that's fine.- We'll walk in.
0:19:25 > 0:19:27'They arrive in minutes. Snuggled in Mum's arms,
0:19:27 > 0:19:31'Mackenzie is taking it all in his stride.
0:19:31 > 0:19:34'Steve has to leave his young patient and get back on the road.
0:19:34 > 0:19:39'Despite his traumatic day, Mackenzie manages a brave wave to his rescuer.'
0:19:39 > 0:19:41- Bye-bye.- Say thank you.
0:19:41 > 0:19:44'Although they aren't able to reattach the end of the finger,
0:19:44 > 0:19:48'the doctors are optimistic that all will be well.'
0:19:48 > 0:19:53It's about half a centimetre to a centimetre shorter than the other side.
0:19:53 > 0:19:56It's his war wound. He'll be able to show girls when he's older!
0:19:56 > 0:20:00It'll be his party trick! "Look at my finger!"
0:20:02 > 0:20:04Now, as we said earlier,
0:20:04 > 0:20:07a car rollover sounds and looks horrendous,
0:20:07 > 0:20:10but some people manage to make it out safely.
0:20:10 > 0:20:12We've already seen one car on its roof today.
0:20:12 > 0:20:16Here's another. A woman in her 80s clipped the back of a parked car
0:20:16 > 0:20:18and flipped over.
0:20:18 > 0:20:22And this one, where a people carrier has been involved in a collision
0:20:22 > 0:20:25and rolled 100 metres down the road.
0:20:25 > 0:20:28And, finally, this car has rolled over,
0:20:28 > 0:20:32leaving its driver hanging upside down by her seat belt.
0:20:32 > 0:20:37Now, we promised you a little demonstration. Off you go, chaps.
0:20:37 > 0:20:40What we have is a car upside down. A crash has happened.
0:20:40 > 0:20:46Hanging in the driver's seat is a driver who appears to be in...
0:20:46 > 0:20:51This is the dummy playing the part of a person in the driver's seat.
0:20:51 > 0:20:56Phil and Steve are going to carry out this rescue, whilst we have a chat to Rob.
0:20:56 > 0:21:01Now, Rob, when you come to a crash and the car's rolled upside down,
0:21:01 > 0:21:06are the injuries likely to be more serious or less serious than in a front-on crash?
0:21:06 > 0:21:08They're going to be more serious
0:21:08 > 0:21:11because the mechanism of the car rolling around,
0:21:11 > 0:21:15end on end, side on side, it's like being in a washer or a tumble dryer.
0:21:15 > 0:21:21The risks are, you're going to get trauma to your head, chest, abdomen, pelvis.
0:21:21 > 0:21:24The likelihood is, yes, you're going to get more serious injuries.
0:21:24 > 0:21:30As you can see there, there's bits of metal in the car which can fly around, as well, so...
0:21:30 > 0:21:33It's interesting that you mention that,
0:21:33 > 0:21:38because anything that's loose is potentially a lethal weapon.
0:21:38 > 0:21:40It's a projectile, yeah. And we do it all the time.
0:21:40 > 0:21:46We put mobile phones on the seat, we put shopping on the back seat.
0:21:46 > 0:21:51They've actually managed to get him out. Let's go round the other side.
0:21:51 > 0:21:56Here is the patient. They went very quickly here with this patient,
0:21:56 > 0:21:58almost dramatically dragging him out.
0:21:58 > 0:22:00Why were they going so fast?
0:22:00 > 0:22:04They recognised that the patient has a serious, life-threatening injury.
0:22:04 > 0:22:09Keeping him in the car is going to cause him... He won't get better.
0:22:09 > 0:22:12We need to get him out as quick as we can and get him away.
0:22:12 > 0:22:17How long will they decide to take over getting a patient out?
0:22:17 > 0:22:19If they're time critical...
0:22:19 > 0:22:23- They're saying that he's not breathing.- He's got to come out, quick as you can.
0:22:23 > 0:22:29But safety is an issue for both the rescuer and any other people around, so they need to get him out.
0:22:29 > 0:22:34Looking at a couple of things, there's a padlock that was down the footwell.
0:22:34 > 0:22:39- Something like that?- It can be that, it can be mobile phones.
0:22:39 > 0:22:41Anything in the car becomes a projectile.
0:22:41 > 0:22:47My friend had a Tupperware dish on the back shelf in a crash and it went through the windscreen.
0:22:47 > 0:22:50You think of the power involved, it's extraordinary.
0:22:50 > 0:22:54When you come across somebody in an upturned vehicle,
0:22:54 > 0:22:56should you get them out or not?
0:22:56 > 0:22:59You've got to take the risk assessment yourself.
0:22:59 > 0:23:03If the patient is conscious and looks safe, leave them.
0:23:03 > 0:23:06- A lot of them might self-extricate. - Yeah.
0:23:06 > 0:23:11You'll see them standing by the car, making a phone call. They're the luckier ones.
0:23:11 > 0:23:16But if there is a risk, petrol, then, you may need to get them out.
0:23:16 > 0:23:18Unless it's on fire or stinks of petrol,
0:23:18 > 0:23:22- try and calm them and leave them until the professionals get there. - Yes.
0:23:22 > 0:23:28And manage an extrication, like the guys have done. Steve, Phil, thank you for demonstrating that.
0:23:28 > 0:23:34It just goes to show how difficult it is to get somebody out, although they've done it quickly.
0:23:36 > 0:23:40Still to come on Real Rescues, a man is found collapsed in the street.
0:23:40 > 0:23:43He doesn't know where he is or how he got there.
0:23:43 > 0:23:46Do you know what day it is today?
0:23:46 > 0:23:48- No?- No.- Fine. Not to worry.
0:23:48 > 0:23:51And the ghostly sight of an empty speedboat
0:23:51 > 0:23:54left spinning out of control.
0:23:58 > 0:24:02We talk about accidents in all sorts of strange places, but imagine this...
0:24:02 > 0:24:06An accident in a bank, on a Sunday, when it's actually closed.
0:24:06 > 0:24:10- It did actually happen. Caroline, you went to the scene of that accident.- I did.
0:24:10 > 0:24:12How did this lady get there?
0:24:12 > 0:24:15She actually lived in the flat above the bank
0:24:15 > 0:24:18and she had fallen on the roof terrace
0:24:19 > 0:24:22and gone through the skylight into the bank.
0:24:22 > 0:24:26- And landed in the bank on a Sunday, nobody in there.- Nobody.
0:24:26 > 0:24:30- She was badly injured, as well. - She had fractured her pelvis,
0:24:30 > 0:24:34so she couldn't, well, she was finding it very hard to move around,
0:24:34 > 0:24:38but she managed to pull herself to the phone and make the 999 call.
0:24:38 > 0:24:41And was it lucky the way she had landed?
0:24:41 > 0:24:47- Yeah. She'd actually gone sort of bottom-through the skylight and landed like that.- Right.
0:24:47 > 0:24:52But it was lucky that she hadn't fallen and landed on her head.
0:24:52 > 0:24:55OK, so she's now in the bank, she's made a call.
0:24:55 > 0:24:58What did you see and how did you get to see her?
0:24:58 > 0:25:02I just went onto the roof terrace and heard her calling,
0:25:02 > 0:25:06looked through the hole and saw her legs and that's how I found her.
0:25:06 > 0:25:11We then got the fire crew involved and they got a ladder down and I got down to treat her.
0:25:11 > 0:25:15- Quite an unusual sight, even for you?- Yeah, definitely.
0:25:15 > 0:25:18And if she hadn't fallen that particular way,
0:25:18 > 0:25:23- and she'd been there another day, it could've been disastrous for her. - It could've.
0:25:23 > 0:25:26She had internal injuries and was bleeding internally,
0:25:26 > 0:25:30so there was a possibility that she could've died.
0:25:30 > 0:25:33- So you went down the ladder. Do you like ladders?- No!
0:25:33 > 0:25:36- But you'll do anything to look after somebody.- Yes.
0:25:36 > 0:25:38How did you eventually get her out?
0:25:38 > 0:25:41The police managed to contact the relevant people from the bank
0:25:41 > 0:25:44to open the front doors so that we could get her out.
0:25:44 > 0:25:47Otherwise, we would've had to go back up.
0:25:47 > 0:25:51They must've been surprised - lots of people in the bank on a Sunday!
0:25:51 > 0:25:53I think everybody was quite surprised.
0:25:53 > 0:25:56- I'm really glad you got to her! Thank you.- OK.
0:25:56 > 0:25:59Now a man who woke up lying on the pavement,
0:25:59 > 0:26:02with people staring at him and no idea how he got there.
0:26:02 > 0:26:05He didn't even know what day it was.
0:26:07 > 0:26:09'There's a panic in the street.
0:26:09 > 0:26:12'A group of worried passers-by are standing round a man
0:26:12 > 0:26:17'who has suddenly collapsed and appears to have had some kind of violent fit.
0:26:17 > 0:26:23'Having just arrived, paramedic Jason needs to try to piece together what's gone on.'
0:26:23 > 0:26:28- Who saw him?- Me. He was on his back and he was shaking
0:26:28 > 0:26:31and he had stuff coming out of his mouth.
0:26:31 > 0:26:34- He was down for a couple of minutes. - Couple of minutes?
0:26:34 > 0:26:38'Andy's come out of his fit, but he's far from OK.
0:26:38 > 0:26:41'He's confused and doesn't seem to know what's happened.
0:26:41 > 0:26:44'He's also had a nasty bang to the head.'
0:26:44 > 0:26:47- Do you suffer from any medical conditions? Epilepsy?- No.
0:26:47 > 0:26:50Do you take any medication?
0:26:50 > 0:26:53- Diabetic.- You're diabetic, are you?
0:26:53 > 0:26:57- Just have a... Just relax here, yeah?- Yeah.
0:26:57 > 0:27:00We'll check you over and get you an ambulance, all right?
0:27:00 > 0:27:02OK, mate?
0:27:03 > 0:27:06There we go. A little scratch, all right?
0:27:06 > 0:27:10I'm sure you've had this done a few times, haven't you?
0:27:10 > 0:27:12'First, having said he's a diabetic,
0:27:12 > 0:27:17'Andy needs to have his blood-sugar levels checked to see if they're normal.'
0:27:18 > 0:27:21Your sugar level's fine. You OK? 4.4.
0:27:21 > 0:27:24- Sorry?- Your sugar level's 4.4.
0:27:24 > 0:27:29'His blood-sugar levels would have to be lower than four to cause concern.
0:27:29 > 0:27:33'It looks like something else, other than diabetes, may have led to his collapse.'
0:27:33 > 0:27:35Any pains anywhere, Andy?
0:27:35 > 0:27:38- Apart from your finger?! - LAUGHING
0:27:39 > 0:27:43- No? Do you know where you are? - Yeah, yeah.- Where's that?
0:27:46 > 0:27:48Where are you, Andy?
0:27:50 > 0:27:52Do you know what day it is today?
0:27:52 > 0:27:55- No?- No. - Fine. Not to worry. Don't worry.
0:27:55 > 0:28:00We'll get you out the cold in a sec. Can someone grab a blanket and pop it on Andy for me?
0:28:00 > 0:28:03'With so many unanswered questions about his condition
0:28:03 > 0:28:06'and the fact he has no idea where he is,
0:28:06 > 0:28:09'Andy definitely needs to go to hospital.'
0:28:09 > 0:28:12I'm just going to put this mask on you. It's just oxygen.
0:28:12 > 0:28:16- Hopefully clear your head a bit. All right?- Yeah.- OK, mate?
0:28:17 > 0:28:20We're just going to sit up. That's it.
0:28:22 > 0:28:26All right? Get your bearings. All right.
0:28:26 > 0:28:29- You haven't got a clue what's happened, have you?- No.- No.
0:28:29 > 0:28:31OK, one, two, three. Push.
0:28:31 > 0:28:34'It may be only a short distance to the ambulance,
0:28:34 > 0:28:38'but Andy's too unsteady on his feet to walk.'
0:28:41 > 0:28:44'And his memory is still a complete blank.'
0:28:46 > 0:28:48Where do you work, Andy?
0:28:54 > 0:28:57That's all right. If you can't remember, that's fine.
0:28:57 > 0:28:59Do you know what day it is today?
0:29:00 > 0:29:04- What year? - I think that... I don't know.
0:29:05 > 0:29:07I don't know what's happened to me.
0:29:08 > 0:29:12- Am I still in Newbury? - You're still in Newbury.
0:29:13 > 0:29:17It's quite common when someone has a seizure
0:29:17 > 0:29:19to be, what we call, postictal.
0:29:19 > 0:29:25It's a period where they're confused about day, time, place.
0:29:25 > 0:29:28Eventually, they come round.
0:29:28 > 0:29:31- I take it you went out for a walk at lunchtime?- I can't remember.
0:29:31 > 0:29:34- Can't remember.- I can't remember. - All right.
0:29:34 > 0:29:38I can't remember anything about how I got here.
0:29:38 > 0:29:42- No? Don't worry, it'll come back slowly, all right?- Yeah.- OK.
0:29:43 > 0:29:46'With the cause of Andy's condition remaining a mystery,
0:29:46 > 0:29:51'Jason needs to keep a close eye on his vital signs until they get to hospital.'
0:29:51 > 0:29:54I'm going to check pupil reflex. He's had a head injury,
0:29:54 > 0:29:57so I want to make sure pupils are equal and react to light.
0:29:57 > 0:30:00Andy, just look nice and straight ahead.
0:30:00 > 0:30:03- I'm going to shine a little torch into your eyes, OK?- Yeah.
0:30:07 > 0:30:09Good. OK?
0:30:09 > 0:30:13They were fine. Normal, reacting to light.
0:30:14 > 0:30:18'The good news is that Andy is becoming more lucid by the minute.'
0:30:18 > 0:30:22- Have you got next-of-kin details? - Yeah.
0:30:22 > 0:30:25- Is it your wife?- My wife. - Right. And she's, er...?
0:30:25 > 0:30:27- Sandra.- Sandra.
0:30:27 > 0:30:30As I was expecting,
0:30:30 > 0:30:33with the oxygen, Andy's slowly coming round.
0:30:33 > 0:30:37His memory and recollection of things is starting to come back,
0:30:37 > 0:30:42which is very common for someone who's had a seizure.
0:30:42 > 0:30:47'Also, the wound to his head looks less serious than first feared.'
0:30:47 > 0:30:51We're not too worried about the cut on the back of his head.
0:30:51 > 0:30:54It's quite superficial, it's stopped bleeding.
0:30:54 > 0:30:58My main concern for Andy is having the seizure.
0:30:58 > 0:31:00He's not a known epileptic.
0:31:00 > 0:31:02So what's caused the seizure, I don't know.
0:31:02 > 0:31:05The hospital will have to look into that.
0:31:05 > 0:31:08'Andy's mental state has improved,
0:31:08 > 0:31:12'but his suspected seizure has left him very tired.'
0:31:13 > 0:31:15You weren't expecting this today, eh?
0:31:15 > 0:31:19- It was a bit of a surprise. - All these people staring at you.
0:31:20 > 0:31:23'It's been a frightening experience for Andy,
0:31:23 > 0:31:26'and he'll now have some more people staring at him
0:31:26 > 0:31:31'as doctors try to find out exactly what caused him to collapse so dramatically.'
0:31:32 > 0:31:36Jason and Andy have come to join us to have a chat about that.
0:31:36 > 0:31:40Fascinating, this. You actually lost how long in your life?
0:31:40 > 0:31:43- I think it could be anywhere up to two hours.- Yeah?
0:31:43 > 0:31:45Definitely there's an hour missing.
0:31:45 > 0:31:48But from what people are telling me, it's a bit longer than that.
0:31:48 > 0:31:52This is a detective story. They're trying to find out what's going on.
0:31:52 > 0:31:55- You're going through different scans.- Yeah.
0:31:55 > 0:32:00I had a CT while I was in the hospital. I've had an MRI since.
0:32:00 > 0:32:04I'm also booked in to have an EEG, as well.
0:32:04 > 0:32:08So, really, they've come to a little conclusion,
0:32:08 > 0:32:11but not the final conclusion as to what happened.
0:32:11 > 0:32:15- And what is the little conclusion? - The little conclusion is, possibly,
0:32:15 > 0:32:19that I had a hypoglycaemic, er, with being diabetic,
0:32:19 > 0:32:21fell and banged my head
0:32:21 > 0:32:24and the bang on the head caused the seizure.
0:32:24 > 0:32:25But they're still unsure.
0:32:25 > 0:32:28They're not sure whether or not the seizure came first.
0:32:28 > 0:32:32Right. So, when you got to him, was he fighting against it?
0:32:32 > 0:32:35It must be frightening to not know what's going on.
0:32:35 > 0:32:38Andy was disorientated, confused, slightly combatative,
0:32:38 > 0:32:41which is quite common in someone who's had a seizure.
0:32:41 > 0:32:44It's a postictal phase.
0:32:44 > 0:32:47It's where the brain's had a bit of a shock,
0:32:47 > 0:32:49so all the electrical activity is all over the place.
0:32:49 > 0:32:52This is one of the confusions that you find, isn't it?
0:32:52 > 0:32:58You're out on a Saturday night, people are combative and you don't know if they're aggressive or...
0:32:58 > 0:33:01For example, things like blood poisoning can make you aggressive.
0:33:01 > 0:33:03There's all kinds of medical reasons.
0:33:03 > 0:33:09The common one we go to is people who have low blood-sugar levels and they can appear quite drunk.
0:33:09 > 0:33:14But we checked Andy's and his levels were fine, so I could rule that one out.
0:33:14 > 0:33:16I have a particular interest,
0:33:16 > 0:33:21because when I was 23, 24, I fell down a flight of stairs, banged my head and had a seizure.
0:33:21 > 0:33:24Only seizure I've ever had. Never had one since or before.
0:33:24 > 0:33:28Somebody explained that it's like shaking a computer and your brain resets.
0:33:28 > 0:33:32So, they think that impact might've caused that seizure?
0:33:32 > 0:33:35Yeah, it could well have done.
0:33:35 > 0:33:38Er, the neurologist says
0:33:38 > 0:33:41- there's a fairly good chance that I won't have another one.- Yeah.
0:33:41 > 0:33:44And with me not having any sort of history,
0:33:44 > 0:33:47it could be one of those things that happened.
0:33:47 > 0:33:49I'm slightly fascinated by this.
0:33:49 > 0:33:52You wake up in the road going, "How did I get here?"
0:33:52 > 0:33:55- Yes. Quite scary, really.- Yeah!
0:33:55 > 0:33:58And I think what's probably most scary
0:33:58 > 0:34:00is the fact that you're really confused by it.
0:34:00 > 0:34:06Because the last memory that I have is of walking down the street normally.
0:34:06 > 0:34:11Then when you wake up and find that there are people stood over you
0:34:11 > 0:34:17and the next thing, you're in the back of an ambulance, it's really not normal!
0:34:17 > 0:34:21You haven't been up to something you shouldn't have and you're saying...!
0:34:21 > 0:34:24- Not on this occasion! - THEY LAUGH
0:34:24 > 0:34:27Lovely talking to you. Thank you very much. Louise.
0:34:27 > 0:34:28Now, do you know what this is?
0:34:28 > 0:34:31It's from a speedboat and they call it a kill switch.
0:34:31 > 0:34:36It attaches to your leg at one end and then to the boat's controls at the other.
0:34:36 > 0:34:39So if the person at the wheel gets thrown out in an accident,
0:34:39 > 0:34:42it cuts off the engine and it stops the boat.
0:34:42 > 0:34:46Without it, the speedboat will just keep going and going and going.
0:34:46 > 0:34:47Like this...
0:34:49 > 0:34:53'Coastguard Rescue helicopter 106
0:34:53 > 0:34:55'has been scrambled from its base on Portland.
0:34:59 > 0:35:01'They head east to Studland Bay
0:35:01 > 0:35:04'after reports of a waterskiing accident.'
0:35:08 > 0:35:11'They arrive to find an almost ghostly sight.
0:35:11 > 0:35:16'An abandoned speedboat is out of control, turning circles in the sea.
0:35:16 > 0:35:18'There's no sign of any crew.'
0:35:18 > 0:35:23When you see a boat speeding around in a circle, that tight a circle,
0:35:23 > 0:35:26it's pretty obvious something's not quite right!
0:35:26 > 0:35:31The so-called kill cord that you should have in these things wasn't being used.
0:35:31 > 0:35:33So with the three occupants out of the boat,
0:35:33 > 0:35:36the boat is now turning till it runs out of fuel.
0:35:36 > 0:35:40- RADIO:- 'Yacht Ruthless, Coastguard, Helicopter Rescue 106.'
0:35:40 > 0:35:43'The skipper of the white yacht, Ruthless, saw two men go overboard.
0:35:43 > 0:35:45'He's already rescued the third,
0:35:45 > 0:35:48'who'd been waterskiing behind the boat.'
0:35:48 > 0:35:52'His medical condition's stable. He's perfectly fit and healthy.
0:35:52 > 0:35:56- 'Roger that.- There is a casualty on the cliffside.
0:35:56 > 0:35:59- 'There's one ashore, did you say? - There's one on the beach.
0:35:59 > 0:36:03'There should be two on the beach. We can't get to them, obviously.'
0:36:03 > 0:36:08'He also has news of the other two. They were seen swimming the 300 metres to shore.'
0:36:08 > 0:36:13We've got two more to look for. From the vantage point that we have,
0:36:13 > 0:36:17you can generally see someone who's in the water, especially on smooth, calm conditions.
0:36:17 > 0:36:21So it was go to the coastline and see if they'd actually made it.
0:36:21 > 0:36:24'OK, I've got one on the beach. Just have a quick look.
0:36:24 > 0:36:27'I can see someone there, yeah.
0:36:27 > 0:36:31- 'Can you see anyone down your side? - I can only see that guy there.'
0:36:31 > 0:36:34'They've spotted one casualty, but there's no sign of the other.'
0:36:34 > 0:36:39'We'll put Buck out down low and just put him on the beach there.'
0:36:39 > 0:36:42'Winchman "Buck" Rogers is going down to investigate.'
0:36:42 > 0:36:44RADIO COMMUNICATION
0:36:47 > 0:36:50'Winch Op Spike Hughes takes charge.
0:36:50 > 0:36:53'He directs pilot Kevin Balls to land Buck safely on the beach.'
0:36:53 > 0:36:55'Forward 30 and right.
0:36:55 > 0:36:59- 'It's good there, if you're all right.- Thank you, Kevin.
0:37:00 > 0:37:03'Forward four. Forward three.
0:37:04 > 0:37:08'Forward two. One. Steady contact. Steady.
0:37:08 > 0:37:10'Steady. Winch again.'
0:37:10 > 0:37:13'They fly away so Buck can talk to the water-skier
0:37:13 > 0:37:16'away from the din of the helicopter.'
0:37:16 > 0:37:20'It'll do that until it runs out of fuel.
0:37:20 > 0:37:22'I don't think it'll come to any harm.'
0:37:22 > 0:37:26'The speedboat is still turning its never-ending circle,
0:37:26 > 0:37:29'but it's not posing any threat to other boats.
0:37:29 > 0:37:33'Buck's got information about the third man and signals the helicopter.'
0:37:33 > 0:37:35'He's asking us to go and get the casualty.'
0:37:35 > 0:37:37It was clear that he was very, very cold.
0:37:37 > 0:37:42And that's... Hypothermia, cause for concern straight away.
0:37:42 > 0:37:45We needed to get him up into the aircraft and covered up.
0:37:45 > 0:37:47'Kevin flies straight in to pick them both up.'
0:37:47 > 0:37:52'Four forward and right. Forward three and right.
0:37:52 > 0:37:54'Forward two.
0:37:54 > 0:37:59'Forward one. And steady. Contact steady. Right one.'
0:37:59 > 0:38:02'They've placed the winch hook perfectly into Buck's hand.'
0:38:02 > 0:38:04'Winch again.
0:38:04 > 0:38:09'All clear. Back and right slowly while we recover Buck and the casualty to the aircraft.'
0:38:10 > 0:38:15'The casualty, a teenager, looks frozen after a swim in the sea.'
0:38:16 > 0:38:19'Five foot. At the doorway.
0:38:22 > 0:38:25'Nothing coming. Bringing Buck and the casualty in the cabin.'
0:38:25 > 0:38:28'The warmth in the helicopter will be very welcome.
0:38:28 > 0:38:31'There's also news of the third member of the crew.'
0:38:31 > 0:38:34- Did you definitely see this guy on the shore?- Yeah.
0:38:34 > 0:38:38- On the beach, is it?- Yeah, he's on the beach. He's walked out.
0:38:38 > 0:38:44'The man walked up the coastal path and is now with Swanage Coastguard Volunteers.'
0:38:44 > 0:38:48'Coastguard Rescue 106. All three casualties have been accounted for.'
0:38:48 > 0:38:52'Now the search is over, they can concentrate on their casualty.'
0:38:52 > 0:38:54'Does this guy need ambulance treatment?
0:38:54 > 0:38:59- 'He's 35 degrees, so it's borderline hypothermia.- OK.
0:38:59 > 0:39:04'Rescue 106, intentions are to take the casualty to Poole landing site.
0:39:04 > 0:39:08'We'll be landing in just over one minute's time.'
0:39:08 > 0:39:14'All three water-skiers are safe. The speedboat, however, is still in a spin.
0:39:14 > 0:39:17'The lifeboat crew volunteers are there to recover it.
0:39:17 > 0:39:20'They may have to wait until it runs out of fuel.'
0:39:23 > 0:39:28Nick's here to tell us a salutary lesson about not drinking too much when you go to the beach.
0:39:28 > 0:39:29Tell us what happened.
0:39:29 > 0:39:33I was responding with one of the officers from the trust,
0:39:33 > 0:39:36who's obviously got a car with blue lights,
0:39:36 > 0:39:39on a Friday night in Bournemouth town, helping out.
0:39:39 > 0:39:41We got a pager to make our way to Hengistbury Head,
0:39:41 > 0:39:44which is one of Dorset's beauty spots down at Christchurch.
0:39:44 > 0:39:47It's on the map here.
0:39:47 > 0:39:50On the way, we got updated that it was four teenagers,
0:39:50 > 0:39:54- very drunk and collapsed on the beach right down by the water. - Right.
0:39:54 > 0:39:57So quite a serious incident, potentially.
0:39:57 > 0:40:01- We got as far as the end of the Broadway.- Which is this bit here. - This road here.
0:40:01 > 0:40:06The gates were shut and we didn't have keys on that particular vehicle.
0:40:06 > 0:40:11We managed to get up into the edge of the golf course and make our way off-road down there.
0:40:11 > 0:40:14Got as far as we could in the car and had to hike the rest on foot.
0:40:14 > 0:40:19- We got some basic kit out the car. - And the worry was, they were down on the cliff.
0:40:19 > 0:40:23They were actually right down under the cliffs, er...
0:40:23 > 0:40:27- And where the high-water line is. - Yeah, the tide's coming in.
0:40:27 > 0:40:31Both of the two that were collapsed, when we got on the scene finally, were wet.
0:40:31 > 0:40:34They'd been pulled out the water by one of their sensible friends.
0:40:34 > 0:40:38You've got to be sensible. If you have a drink on the beach,
0:40:38 > 0:40:41make sure it's somewhere accessible and don't drink too much.
0:40:41 > 0:40:45Louise has got an altogether different story going on.
0:40:45 > 0:40:47Yes. I was going to talk to Ben, but Ben is so busy.
0:40:47 > 0:40:51In the last five minutes I've been watching, he's taken two calls.
0:40:51 > 0:40:54He had one about somebody having a fit a moment ago
0:40:54 > 0:40:58and in the last couple of seconds, he's taken another call.
0:40:58 > 0:41:02But you were chatting to him before about what it was that he was...
0:41:02 > 0:41:04- Yes. He's only been here since August.- Has he?
0:41:04 > 0:41:07On his first call, he'd been here two weeks
0:41:07 > 0:41:09when he had a call from a lady
0:41:09 > 0:41:13who said that her mum was choking on her roast dinner.
0:41:13 > 0:41:15Really choking, as it were.
0:41:15 > 0:41:18So explained all the way through to stay very calm,
0:41:18 > 0:41:21he explained carefully what she should do - the abdominal press.
0:41:21 > 0:41:25We'll try and get him to explain to us exactly what he did.
0:41:25 > 0:41:28Abdominal thrust. He did that. The lady did it.
0:41:28 > 0:41:30The ambulance crew arrived.
0:41:30 > 0:41:36And they phoned back later and said had he not explained on the phone successfully,
0:41:36 > 0:41:38that lady would have died.
0:41:38 > 0:41:44- So within a few weeks of arriving, he saved someone's life.- Two weeks. - Makes you think about the job we do!
0:41:44 > 0:41:48- Has he finished?- Have you come off the phone?- No, sorry!
0:41:48 > 0:41:53But the thing about being in a place like this is, he's genuinely helping.
0:41:53 > 0:41:58The other thing is that, because of that, because he's saving lives, he's going to become a medic.
0:41:58 > 0:42:00He's starting med school in Birmingham.
0:42:00 > 0:42:03It makes you wonder about what you do for a living.
0:42:03 > 0:42:06We make TV programmes and these people save lives.
0:42:06 > 0:42:09Do you know the questions they have to ask, for example...
0:42:09 > 0:42:11"Are there dogs?" Which I thought was a bit odd.
0:42:11 > 0:42:16- You can't have paramedics arriving, and them being attacked by dogs. - Exactly.
0:42:16 > 0:42:20He said he's been to a call when that happened, somebody with diabetes,
0:42:20 > 0:42:25trying to give him an injection and the dogs were jumping on because they thought it was fun.
0:42:25 > 0:42:27As you can see, lots to learn and lots going on.
0:42:27 > 0:42:32We can't interrupt people just because we've got a programme. It's more important what they're doing.
0:42:32 > 0:42:37- That's all we've got time for. Join us next time for more Real Rescues. - Cheerio.- Bye-bye.
0:42:44 > 0:42:48Subtitles by Red Bee Media Ltd
0:42:48 > 0:42:52E-mail subtitling@bbc.co.uk