Episode 11

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0:00:02 > 0:00:08Today, a woman falls head-first onto concrete and literally takes leave of her senses.

0:00:08 > 0:00:13- Can you?- Say again?- Can you go back easy, please, darling, please?

0:00:13 > 0:00:19Her injury is so severe, the only way to move her is to put her into a coma there and then.

0:00:19 > 0:00:23And the motorcyclist who caught his own crash on camera.

0:00:23 > 0:00:28He was playing daredevil when he smashed into a car at 60mph

0:00:28 > 0:00:30and remarkably survived.

0:00:56 > 0:01:02Hello and welcome to Real Rescues, the programme with special access to the emergency services.

0:01:02 > 0:01:06We're at Thames Valley Police control centre near Oxford.

0:01:06 > 0:01:12The staff here deal with people going through life-changing and life-threatening emergencies.

0:01:12 > 0:01:18Later on, Matt here will tell us how one not-so-bright thief left a trail

0:01:18 > 0:01:24- that led police right to his front door.- First, a real insight into just how much damage

0:01:24 > 0:01:30a bang to the head can do. Critical care doctor Paul Rees is here to talk about a recent call out.

0:01:30 > 0:01:34- It was really serious, wasn't it? - Yes, a very serious head injury.

0:01:34 > 0:01:40A woman had fallen from a ladder, banging her head on a concrete floor and this is what happened

0:01:40 > 0:01:42when Paul got to her house.

0:01:42 > 0:01:44Hello there.

0:01:44 > 0:01:47Hiya. Who's this, then?

0:01:51 > 0:01:55Just outside here? Were you knocked out?

0:01:57 > 0:02:01Can you go back easy, please, darling? Can you?

0:02:01 > 0:02:06- Say again. - Can you go easy, darling, please? Can you go right, please?

0:02:06 > 0:02:11- Please, can you get out of the way, please?- And she fell out here?

0:02:13 > 0:02:16About how long ago?

0:02:16 > 0:02:21- What was she like straight away? - Will you go right away, please?

0:02:21 > 0:02:25- A bit dazed.- Yeah. She wasn't knocked out?- No.

0:02:25 > 0:02:31- And since then she's become a bit more agitated? - Keeps wanting to get up.- OK.

0:02:31 > 0:02:36How are you feeling there? Can I have a look at your head?

0:02:37 > 0:02:43Oh, steady. Could you get out of the way, please, darling? Please, please, please. Out the way.

0:02:43 > 0:02:50- I need to get her to hospital for a little scan.- Please. - Is that very sore?- Please, please.

0:02:50 > 0:02:54- Can we just take your jacket off? - Please, please.

0:02:54 > 0:02:57And then... Brian? We need to get some IV access

0:02:57 > 0:03:01- and give her something to feel relaxed.- Please go somewhere else.

0:03:01 > 0:03:06Please! Please, leave us alone! Please, leave us alone!

0:03:06 > 0:03:13All just caused by a bang on the head. Don't be too distressed. We'll make her feel less agitated.

0:03:13 > 0:03:18- Please, can you leave it?! - This is not uncommon. We'll sort it.

0:03:18 > 0:03:21Please, leave it, please. Please!

0:03:21 > 0:03:24- Well done.- Please, can you do it?

0:03:24 > 0:03:31I think what we're planning to do... The lounge is quite warm, isn't it? We'll take her in there, I think.

0:03:31 > 0:03:33Please, leave it, please. Please!

0:03:33 > 0:03:39It's actually quite distressing watching that. I don't know Kim, but she's clearly distressed.

0:03:39 > 0:03:42When did you realise this was serious?

0:03:42 > 0:03:47The job is to work out if it's important when you walk in the door.

0:03:47 > 0:03:52- Why would she be talking like that? - Her brain's starting to malfunction.

0:03:52 > 0:03:57Some swelling or bleeding is causing pressure and making her behave abnormally.

0:03:57 > 0:04:02- And you realised you would have to act soon?- Yes, it was very clear

0:04:02 > 0:04:07we needed to give an anaesthetic and to take her off for a CT scan

0:04:07 > 0:04:12- and possibly an operation. - OK, so Nigel, her husband, hi.

0:04:12 > 0:04:18You were very calm when that was going on. How were you managing to stay so calm?

0:04:18 > 0:04:23Automatic pilot, I think. You switch off and do what you have to do.

0:04:23 > 0:04:25And it's just...

0:04:25 > 0:04:30- I don't know, really.- I know you're on automatic pilot then,

0:04:30 > 0:04:36- but now is it quite shocking to see the way she was talking and acting? - Yes, totally out of character.

0:04:36 > 0:04:41She's normally confident, bubbly. This wasn't Kim.

0:04:41 > 0:04:47- She'd been on a ladder, hadn't she? - Putting glass in the conservatory roof. The ladders collapsed

0:04:47 > 0:04:53- and she fell back on the back of her head.- How soon did you realise that something had gone wrong?

0:04:53 > 0:04:57- Was she talking normally?- She was when we got her up to start with.

0:04:57 > 0:05:03Then after probably five minutes she started talking gobbledygook.

0:05:03 > 0:05:09- And you realised then.- Something was wrong.- We know you then had to give her a general anaesthetic.

0:05:09 > 0:05:13Why would you do that? How would it help?

0:05:13 > 0:05:19Various reasons. It was very difficult to manage her as she was, even to get her into the ambulance.

0:05:19 > 0:05:26Also we want to take control of her brain's circulation, the oxygen and carbon dioxide,

0:05:26 > 0:05:28to try to reduce the swelling.

0:05:28 > 0:05:34And the fact that she doesn't want to do what you're doing, that's making things worse?

0:05:34 > 0:05:40It's very hard to do the treatments we want to do to get her safe and to the hospital.

0:05:40 > 0:05:45I know you set up a general anaesthetic in the front room.

0:05:45 > 0:05:51The reason we're doing all this here is to protect her brain for the transport. It's a long journey.

0:05:51 > 0:05:53That's fine. You're doing very well.

0:05:53 > 0:05:58We'll give her some drugs, drift her off to sleep and then ventilate her

0:05:58 > 0:06:01- and take it from there, all right? - Good girl.

0:06:01 > 0:06:06Let's get all the monitoring attached.

0:06:06 > 0:06:09Brian, if you're happy, let's give her all of one of those.

0:06:09 > 0:06:14- That should be fine.- Here we go. - Good. And all of that.

0:06:14 > 0:06:20Just waiting for her to stop breathing. Little bits of muscle movement there.

0:06:21 > 0:06:25Brian, I'm going to need you with a tube.

0:06:25 > 0:06:28- Everybody stay in position. You got that?- Got that.

0:06:28 > 0:06:33Everybody stay put. 22, 24. That's fine. Out, please.

0:06:34 > 0:06:39Everybody stay put. Just take the mask off, please.

0:06:41 > 0:06:46That's lovely. Sorry - haven't got enough string here.

0:06:46 > 0:06:49OK, just hold that for me.

0:06:49 > 0:06:53Chest going up and down, tubes fogging nicely, stats are stable.

0:06:53 > 0:06:59Put a collar on her and get her head immobilised. Let's plan to be out in two minutes.

0:06:59 > 0:07:04It's the safest way of doing this, rather than struggling and fighting.

0:07:04 > 0:07:08If there is an injury to the head or to the brain, that makes it worse.

0:07:08 > 0:07:13- This is so much easier for her. - Southampton General?- Yeah.

0:07:13 > 0:07:16She'll be all right.

0:07:17 > 0:07:21- Well, Paul said she'd be all right. She IS all right!- Thank goodness.

0:07:21 > 0:07:26Lovely to see you, Kim. How are you doing now, first of all?

0:07:26 > 0:07:29- Not bad. Feeling much better. - This was nine weeks ago.- Yes.

0:07:29 > 0:07:36Looking through that tape, you were talking in an extraordinary way. Do you remember it at all?

0:07:36 > 0:07:41No, I remember being up the ladder and holding the glass window

0:07:41 > 0:07:48- but after that I don't remember the accident at all.- When do you remember?- Waking in hospital.

0:07:48 > 0:07:54- And I didn't know why I was there. - It all became clear a little bit later?- Yes.

0:07:54 > 0:08:00- How is it affecting you now? - Um, I do find that I get a little tired in the day.

0:08:00 > 0:08:04And a little bit light-headed at times.

0:08:04 > 0:08:10My walking is much better because to start with it was very difficult to walk.

0:08:10 > 0:08:16- Did you have to learn to walk again? - Yes, somehow the injury affects muscle memory

0:08:16 > 0:08:21- and so you just have to build your confidence to walk again.- OK.

0:08:21 > 0:08:27- And you'd obviously injured your head. What had you done? - Em, I believe I had...

0:08:27 > 0:08:31- a subdural haemorrhage.- Right. - And contusions.

0:08:31 > 0:08:34Those are the technical terms!

0:08:34 > 0:08:37- And an open head wound.- Gosh.

0:08:37 > 0:08:41- That's all serious stuff, isn't it? - It is potentially serious.

0:08:41 > 0:08:48Some bleeding in the brain and some bruising. It could have needed an operation. Hence the hospital,

0:08:48 > 0:08:55- where they have the facility to do that.- Tell us about that general anaesthetic. You put her in a coma?

0:08:55 > 0:09:01We're switching off the brain's demand for oxygen. It's struggling, so we turn that off.

0:09:01 > 0:09:04We control her blood pressure and oxygen level.

0:09:04 > 0:09:11- Normally this would be done in a hospital. You had not so many people, so Nigel helped out.- Yes!

0:09:11 > 0:09:15- What were you doing?- Holding the drip, as far as I can remember.

0:09:15 > 0:09:20- And that is helping him at the time? - He was very helpful,

0:09:20 > 0:09:24very calm and helped us by acting as a drip stand.

0:09:24 > 0:09:28- Pretty useful on the day. - Is he a bit of a hero for you?- Yes!

0:09:28 > 0:09:34More so now. Tell us, you're also having problems with your sense of smell and taste.

0:09:34 > 0:09:41- How is that affecting you? - Well, it's something that initially I wasn't aware of

0:09:41 > 0:09:48because of the injury, and when I came home from hospital I realised.

0:09:48 > 0:09:52And it's...it's something I'm getting used to.

0:09:52 > 0:09:59I guess you take it for granted being able to smell. What sort of things are you missing?

0:09:59 > 0:10:04Em...just smelling clean laundry, my girls, my husband!

0:10:04 > 0:10:09It's just...just a bizarre sense not to have.

0:10:09 > 0:10:16We were talking a little bit earlier and you said you knew it wasn't normal because you weren't swearing!

0:10:16 > 0:10:22- And I'm glad I wasn't! - Fair enough. Thank you very much. I'm so glad you're better.

0:10:22 > 0:10:28Now a story that goes some way to prove that common sense may be the vital missing ingredient

0:10:28 > 0:10:34for some elements of the criminal fraternity. Detectives are very good at what they do.

0:10:34 > 0:10:40Sometimes they're tested to the limit. We can talk to Matt here about this subject.

0:10:40 > 0:10:44- You had a call that really tested your detectives.- Yeah.

0:10:44 > 0:10:50We had a call from a member of the public saying they were being burgled.

0:10:50 > 0:10:52We sent officers out to the scene,

0:10:52 > 0:10:57and they found his house had been broken into and a pushbike stolen.

0:10:57 > 0:11:02So it's now down to your detectives to detect where that bike had gone.

0:11:02 > 0:11:07It was quite easy for officers. It had been snowing outside.

0:11:07 > 0:11:13So they walked out the back door, followed the footprints and tyre prints down an alleyway

0:11:13 > 0:11:19into somebody's back garden. They knocked on the door and found the criminal with his shiny bike!

0:11:19 > 0:11:24Haven't you got to love that? That's my favourite story so far.

0:11:24 > 0:11:30The idea that people could be daft enough to not notice they're leaving tracks in the snow!

0:11:30 > 0:11:36Thank you very much, Matt. Nice to know the police are always one step ahead of the criminals.

0:11:36 > 0:11:38Thank you.

0:11:38 > 0:11:44Now forced off a roundabout by a road hog, a stunned driver is wrapped around a lamppost,

0:11:44 > 0:11:52but the lamppost could be the real problem. It's leaning at a dangerous angle over a busy road.

0:11:57 > 0:12:03It's the evening rush hour and traffic cop John Davies is heading out to a car crash.

0:12:03 > 0:12:08We're going to a report of a vehicle that's collided with a lamppost.

0:12:10 > 0:12:16We don't know what the extent of the injuries are, but it's been reported as an injury crash.

0:12:16 > 0:12:20There's no problem finding this accident.

0:12:20 > 0:12:24Only one car's involved and the driver's out.

0:12:24 > 0:12:29- Hello.- This is Adam. It's Adam's vehicle.- Hello, sir.

0:12:29 > 0:12:33Can I just get you all on the grass verge? Yeah?

0:12:33 > 0:12:37The driver is OK, the car is seriously damaged

0:12:37 > 0:12:42and the lamppost is critical. It's leaning at an alarming angle

0:12:42 > 0:12:44directly over the busy road.

0:12:44 > 0:12:48The lamppost is numbered 67 on the roundabout.

0:12:48 > 0:12:54It appears to be critically unsafe. Can you get someone out to come and have a look at it for us?

0:12:54 > 0:13:00The ambulance crew check Adam out for injuries while John tries to piece together what happened.

0:13:00 > 0:13:05I was sat at the junction and there was a van on the inside lane.

0:13:05 > 0:13:08Adam was on the outside, coming into two lanes here.

0:13:08 > 0:13:15When we got to just before the junction, the van's moved across, coming into the second lane here.

0:13:15 > 0:13:17It forced Adam round this way.

0:13:17 > 0:13:24So it sounds like Adam was pushed off the road and onto the grass verge. The lamppost stood no chance.

0:13:24 > 0:13:27The van is long gone and no one took its number.

0:13:27 > 0:13:33- So we've got no idea of the driver? - The annoying thing was, I was looking at the van before,

0:13:33 > 0:13:38thinking I could pitch them for my job, but I can't remember the name.

0:13:38 > 0:13:44- The main thing is... Is that your private car?- It is. - The main thing is you're OK.

0:13:44 > 0:13:49- Exactly, yeah.- I'm still... These things are made strongly, but I'm worried.

0:13:49 > 0:13:54Nobody stay on that side. Let me get some details from you gents.

0:13:54 > 0:14:01John has already called out a breakdown service, but Adam's car can't be moved until they're sure

0:14:01 > 0:14:06that the lamppost won't fall over. And while he's clearing up this...

0:14:09 > 0:14:11Which roundabout?

0:14:11 > 0:14:14Thank you. The next roundabout east of me.

0:14:14 > 0:14:21A member of the public says there's a kiddie off his bike. Can a unit go and have a look?

0:14:21 > 0:14:27Since Adam has escaped without any serious injuries, the ambulance can go to the new accident.

0:14:27 > 0:14:31Hello. We don't actually need an ambulance,

0:14:31 > 0:14:35but there's a nipper off his moped at the next roundabout.

0:14:35 > 0:14:40That done, John can concentrate on the lamppost.

0:14:40 > 0:14:42It's not looking too healthy.

0:14:42 > 0:14:48They are made to withstand these sort of collisions, despite the nasty looking angle.

0:14:48 > 0:14:56- We'll get someone to assess that before we move it.- Southern Electric have arrived to make it safe.

0:14:56 > 0:15:02They disconnect it from the main power supply. Hidden beneath the ground are two metres of post.

0:15:02 > 0:15:08There's very little possibility of it falling over, but they don't want to take any chances.

0:15:08 > 0:15:12The idea will be... If I can get you to do a temporary closure just there,

0:15:12 > 0:15:18just to enable that to be shifted back. Then I'll be doing a closure on the A27.

0:15:18 > 0:15:23So if it does go over, no one is hurt. That's basically the plan.

0:15:32 > 0:15:39John is happy the lamppost is safe and going to stay put, so the traffic can get going again.

0:15:39 > 0:15:45When the cutter arrives, the post will be cut off at ground level and eventually replaced.

0:15:47 > 0:15:53Still to come, the speed of a sneeze. Over 100mph of uncontrollable power.

0:15:53 > 0:15:58- Enough to dislocate this man's shoulder.- Aaah!

0:15:59 > 0:16:01A simple sneeze has done the job.

0:16:02 > 0:16:04Nnngh!

0:16:04 > 0:16:10And foxed: a cub lost in a storm drain for three days is flushed into the open.

0:16:11 > 0:16:13Fabulous. Well done, guys.

0:16:17 > 0:16:21Now just below the ops room is a working police station.

0:16:21 > 0:16:25I thought we'd take a look round. We'll check with the Duty Sergeant.

0:16:25 > 0:16:28- Busy, Gavin?- Yes, indeed we are.

0:16:28 > 0:16:33We've got a VIP visit today so we've got a lot of resources.

0:16:33 > 0:16:37- All right to have a look round? - Feel free.- Smashing. Thank you.

0:16:37 > 0:16:42So we'll go to the parade room. There's not much parading.

0:16:42 > 0:16:46In the old uniforms, they'd line up and have their uniforms checked.

0:16:46 > 0:16:51These days, they're so perfectly turned out, they don't need to.

0:16:51 > 0:16:55Tony, you've got the full kit on. Do you have to wear this all day?

0:16:55 > 0:16:59That's right. I'm available to respond to any emergencies.

0:16:59 > 0:17:04Who's working on the computers today? A cross-section of people?

0:17:04 > 0:17:10Yeah, from different departments. Two neighbourhood policing officers, two response officers

0:17:10 > 0:17:16- and a special constable.- Brilliant. They also get a cup of tea while they're working on the computers.

0:17:16 > 0:17:22I'm going to go up this way. Up here is community policing, just round the corner here.

0:17:22 > 0:17:26There's a few people in. Jolly good. Hi!

0:17:26 > 0:17:28So what happens in this room?

0:17:28 > 0:17:32Can you give us a quick description of what goes on?

0:17:32 > 0:17:38This is the Community Safety department - anti-social behaviour, crime reduction, neighbourhood watch

0:17:38 > 0:17:44and our schools officers. We communicate with communities, let them know what's going on

0:17:44 > 0:17:48with crime in their area and how to get hold of us.

0:17:48 > 0:17:54- We send messages by email or phone. - That's modern policing right here, the interface with the public.

0:17:54 > 0:18:00Thank you very much. I'm not sure how many people are in the traffic base.

0:18:00 > 0:18:06- There's a big operation for VIPs. Morning.- Morning.- We won't disturb them. They're very busy.

0:18:06 > 0:18:08That's the traffic base.

0:18:08 > 0:18:13Hope you enjoyed having a look round. These people make sure you're safe.

0:18:13 > 0:18:19Now when things go wrong, we see how people are pushed to the extremes of human emotion.

0:18:19 > 0:18:25The police are trained to deal with these situations, but what about those involved?

0:18:25 > 0:18:31Here Maria and Angela support each other in a unique way that only good friends really can.

0:18:39 > 0:18:44There's been an accident on the main road to Oxford.

0:18:44 > 0:18:46It's this side of the toll bridge.

0:18:46 > 0:18:51Traffic cops Andy Wickins and Matthew Clark are heading out there.

0:18:51 > 0:18:54I'll update you shortly.

0:18:58 > 0:19:02- Hello. What's happened? - I was an observer.- Right...

0:19:02 > 0:19:07A woman in her 70s was knocked over by a car as she stepped out into the road.

0:19:07 > 0:19:12The driver took her to a nearby bungalow where she's being treated by an ambulance crew.

0:19:12 > 0:19:19As Andy and Matthew talk to witnesses, a worried friend arrives to greet the injured woman.

0:19:19 > 0:19:23Maria was clipped by a wing mirror and hit the ground hard.

0:19:23 > 0:19:27She's able to walk, but has pains in her stomach and face.

0:19:27 > 0:19:32Angela rushed over when she heard her best friend was in trouble.

0:19:32 > 0:19:34We were coming to meet her anyway.

0:19:34 > 0:19:41And she phoned to say she'd been run over. I don't know what's happened. She was going to take the bus.

0:19:41 > 0:19:46She was going to see her husband. He is in the nursing home.

0:19:47 > 0:19:53While the police continue to gather information, Angela goes to comfort her friend in the ambulance.

0:19:53 > 0:20:00The two originally come from Spain and have known each other for over 50 years. Maria knows she was lucky.

0:20:10 > 0:20:15Her husband suffers from Parkinson's disease and she's upset he'll miss her visit.

0:20:40 > 0:20:43Angela will call into the home to let them know.

0:20:43 > 0:20:48Outside, Andy's continuing to gather his evidence together.

0:20:48 > 0:20:50We've got some quite nice marks.

0:20:50 > 0:20:57Should anything go wrong further down the line, should the injured party take a turn for the worse,

0:20:57 > 0:21:03we can come back using the photos so we have a record for any investigation.

0:21:03 > 0:21:08Maria and Angela came to work in England as nurses when in their late teens.

0:21:13 > 0:21:17- Long time. - Were you single ladies?

0:21:21 > 0:21:25The two best friends have helped each other through thick and thin.

0:21:44 > 0:21:49Angela will stay at Maria's side while she gets treated at hospital.

0:21:49 > 0:21:54Hopefully, by tomorrow Maria will be back in the routine of visiting her husband.

0:21:54 > 0:22:00Aww. Poor Maria. She actually broke three ribs, but is recovering very well now.

0:22:00 > 0:22:04Here's something a little different. Take a look at this.

0:22:04 > 0:22:08I'm looking towards that junction. It's concealed, there on the offside.

0:22:08 > 0:22:14It's an app for mobile phones used by bikers. It gives advice on dangerous roads in the UK,

0:22:14 > 0:22:20previewing the route with tips from a police motorcyclist. It was created to save bikers' lives.

0:22:20 > 0:22:25Statistically, the most vulnerable drivers on the road. Like Mark here.

0:22:25 > 0:22:29He learnt his motorcycle safety lesson the hard way.

0:22:29 > 0:22:31- You enjoyed your bikes.- I did.

0:22:31 > 0:22:38- Still enjoy them.- Oh, yes.- It's a bit of a miracle you can ride.- Yeah. - You liked a burn up.- Definitely.

0:22:38 > 0:22:43That didn't make you unusual. But unusually, you filmed it.

0:22:43 > 0:22:50I wasn't speed testing. I was seeing how far I was leaning into corners like on the screen there.

0:22:50 > 0:22:56- You weren't speed testing?- No. - You really weren't? - I know my bike does 140mph.- OK.

0:22:56 > 0:23:02Let's see what happened the day Mark strapped his camera to his bike and, not speed testing,

0:23:02 > 0:23:04went on an illegal burn up.

0:23:07 > 0:23:11Mark is about to suffer an horrific crash.

0:23:12 > 0:23:18His intention is to have some fun by filming himself taking corners at a low angle,

0:23:18 > 0:23:22but he's about to capture a lot more than he bargained for.

0:23:24 > 0:23:30He starts as he means to go on, racing to nearly 60 miles an hour in a 30 mile an hour zone.

0:23:34 > 0:23:40Temporarily held up by traffic, Mark rocks from side to side in frustration.

0:23:44 > 0:23:50But now he's back on the move. Speed limit still 30, Mark's speed 70 miles an hour.

0:23:55 > 0:23:59When he passes a national speed limit sign, he really opens up,

0:23:59 > 0:24:01accelerating to 110mph.

0:24:10 > 0:24:12But Mark is about to come unstuck.

0:24:12 > 0:24:18Just ahead lies a blind bend and he's approaching it at a ridiculous speed.

0:24:30 > 0:24:36It's all happened so fast, but in slow motion the full terror of the crash can be seen.

0:24:38 > 0:24:44Mark flashes past a Danger warning sign, but at 85mph, he doesn't see it.

0:24:44 > 0:24:48The word Slow is written on the road, but he ignores it.

0:24:48 > 0:24:55Too late, he spots the 4x4 pulling out of a driveway and slams on the brakes.

0:24:56 > 0:25:00But a fraction before impact, he's still going 60.

0:25:00 > 0:25:07The shocked driver of the car is just realising what's about to happen.

0:25:08 > 0:25:14It starts with smiles, yet barely six minutes later, Mark's life has changed forever.

0:25:19 > 0:25:24That's the most extraordinary thing. I'm not quite sure how you're still here.

0:25:24 > 0:25:29- 60mph at impact?- Yeah. - That's ridiculous.- I know.

0:25:29 > 0:25:35OK, so... We cut at the point where the camera and you hit the car.

0:25:35 > 0:25:38- It was pretty much square-on.- Yeah.

0:25:38 > 0:25:44- So what happens to you then? - I just remember I hit the mat. I'm not even far from the car.

0:25:44 > 0:25:48I didn't fall far. I came to a straight stop.

0:25:48 > 0:25:53- I just lay on the bike on the kerb. - And what are you thinking?

0:25:53 > 0:25:59I'd come around to a woman's face and I'm just asking about my bike. They said don't worry.

0:25:59 > 0:26:04I was asking about my arm, which was over here, snapped at the humerus.

0:26:04 > 0:26:10- I kept slipping in and out of consciousness and... - Most of the damage across the front?

0:26:10 > 0:26:16All down my right-hand side. I've had most of my large bowel removed from the top edge.

0:26:16 > 0:26:24And the small bowel, and a hole in my liver. Another 5mph on impact would have turned me to mush.

0:26:24 > 0:26:30- Spinal injury?- I've got... I had a cracked vertebrae, which wasn't found in the x-ray.

0:26:30 > 0:26:37It's now causing problems in my back and it gives me dead legs. I've got to sleep curled up in a ball

0:26:37 > 0:26:41to give my spine pressure so it releases.

0:26:41 > 0:26:47- You have suffered as a result, but looking back on it now, not the brightest thing you did.- No.

0:26:47 > 0:26:52What about the bloke in the car? You see his terrified face.

0:26:52 > 0:26:57For that person, on a normal day, what a horrific thing to happen?

0:26:57 > 0:27:02What goes through my head is... We were talking this morning...

0:27:02 > 0:27:08Gary Chance and John Siddle will talk about the crash and about safety.

0:27:08 > 0:27:14- Go on.- If I had another six inches that way, I'd have hit him and then what would it have been?

0:27:14 > 0:27:19Both of us dead or just him dying. That's the worst-case scenario.

0:27:19 > 0:27:24I suppose the trouble is, guys, that most bikers want to go out and enjoy their bikes.

0:27:24 > 0:27:30I'm a biker. Most of us have had a bit of a tear-up to see what a bike can do.

0:27:30 > 0:27:36- While it's going in a straight line, it's fine, but when you turned up at the accident...- Yeah.

0:27:36 > 0:27:41- How come he's not dead? - Well, this was I was called out.

0:27:41 > 0:27:45They thought he was going to die, so I was called to the scene

0:27:45 > 0:27:51to reconstruct what had happened. Then we got the video evidence. I did a plan drawing,

0:27:51 > 0:27:56measurements, then I go back to the office and wait for the outcome.

0:27:56 > 0:28:01- People go out and take statements, interviewed Mark.- Give us an idea.

0:28:01 > 0:28:07This is one of the fastest impact accidents. If he'd been travelling across a football pitch,

0:28:07 > 0:28:13- how long would it have taken? - At 100mph, you'd cover a football pitch in just over two seconds.

0:28:13 > 0:28:15The length of a football pitch.

0:28:15 > 0:28:21So at 60mph, there's no time, you can see from the video, to react or change direction.

0:28:21 > 0:28:26- And he's on the kerb.- That's right. - So you expected this to be a death.

0:28:26 > 0:28:31We did. That's why I was called out. It was miraculous that Mark survived.

0:28:31 > 0:28:35How will you change people and stop this going on?

0:28:35 > 0:28:40To be honest, riding bikes is about having fun and people will do this.

0:28:40 > 0:28:42These are 150mph rocket machines.

0:28:42 > 0:28:48Yes, absolutely. The idea that we think is best is to engage with the bikers

0:28:48 > 0:28:55and see what they want and help them, educate them in training with how to improve their skills.

0:28:55 > 0:28:59We can never get away from somebody like Mark

0:28:59 > 0:29:04doing what he did. There always will be one individual who does that.

0:29:04 > 0:29:10But for those bikers who want to test their skills, we'll take them to a safe environment,

0:29:10 > 0:29:16with proper training, and not let the bike outstrip their ability. That's what's basically happening.

0:29:16 > 0:29:21The bikes outstrip the ability. And at a blind corner you can't stop.

0:29:21 > 0:29:25I want to talk about safety. Equipment is key.

0:29:25 > 0:29:29Wearing the right kit can make a massive difference,

0:29:29 > 0:29:34but I still can't understand how you hit like that and you're not dead.

0:29:34 > 0:29:38- Let's talk about boots. Are these the ones you were wearing?- Yes.

0:29:38 > 0:29:43- Solid, they've got ankle braces... - You can see the scuffs. It saved me.

0:29:43 > 0:29:49- Simple as that.- So you were lucky to get away with that with those. And we talk about leathers.

0:29:49 > 0:29:53People think they're a bit flash and about what you look like.

0:29:53 > 0:29:59In fact, this will stop you stripping all your skin off your body.

0:29:59 > 0:30:03They've worked for him, 100%. They've done their job.

0:30:03 > 0:30:08Whatever the extreme cost of leathers is, they've done the job.

0:30:08 > 0:30:10Mark's testament to that.

0:30:10 > 0:30:17- Interestingly, I was told that you had an inch-deep gouge...- Yeah. - ..on your knee slide.

0:30:17 > 0:30:23In case you don't know, when you go round a corner, you put your knee on the floor.

0:30:23 > 0:30:28- There was an inch-deep gouge.- That's the edge. It went along there.

0:30:28 > 0:30:30It was that deep into the nee slide.

0:30:30 > 0:30:36- Are you a better rider now? - I genuinely believe, hand on heart, that I've learned a lot.

0:30:36 > 0:30:40I've studied videotapes and all that before I started riding.

0:30:40 > 0:30:46This is one of the things we teach at the riding school - how to use your brakes properly.

0:30:46 > 0:30:52If you use your brakes properly, a bike's tyres are better than car tyres.

0:30:52 > 0:30:56If they've got adhesion, but you hit diesel, gravel...

0:30:56 > 0:31:00All we're saying is we'll never change people's views completely,

0:31:00 > 0:31:07but think about it, be sensible. You could have killed somebody and yourself. Thanks for coming in.

0:31:07 > 0:31:11- But amazing that you're here to talk to us.- Thank you.

0:31:11 > 0:31:13Now there is no stopping a sneeze.

0:31:13 > 0:31:20Its power is so strong, in some cases it can match the speed of a tornado at over 100mph.

0:31:20 > 0:31:26In this next film, a sneeze is all it takes to put Andrew out of action for a whole week.

0:31:27 > 0:31:34Ambulance crew Sarah McDonald and Niki Robins are on a blue light call to the bookies.

0:31:34 > 0:31:41One of the punters is in serious pain, but this time it's nothing to do with what happened at the races.

0:31:41 > 0:31:46They find Andrew in agony. He's dislocated his shoulder

0:31:46 > 0:31:49and not for the first time.

0:31:49 > 0:31:54- It's been out six or seven times. - OK, when was it last out?

0:31:54 > 0:31:56A year ago, a year and a half maybe.

0:31:56 > 0:32:02They can't do anything here to put the shoulder back in place, but they can ease the pain.

0:32:02 > 0:32:07As Niki prepares the pain-relieving gas, Sarah supports his arm.

0:32:07 > 0:32:09- Aah!- Sorry.

0:32:11 > 0:32:16- That's fine. How many times?- Eight.

0:32:16 > 0:32:17Eight?!

0:32:17 > 0:32:23OK, mouth closed. That's the one. Well done.

0:32:23 > 0:32:25Right, slowly stand up.

0:32:30 > 0:32:32Don't step back.

0:32:33 > 0:32:40It may have happened to him many times before, but it doesn't make the pain easier to deal with.

0:32:40 > 0:32:44Andrew needs every gasp he can get of the Entonox.

0:32:44 > 0:32:49Don't take a quick few puffs. Take five good puffs.

0:32:53 > 0:32:54OK?

0:32:55 > 0:32:57Lovely. Up you come.

0:33:00 > 0:33:02- That's it. Keep going.- Well done.

0:33:03 > 0:33:06Right, hold that in your teeth.

0:33:06 > 0:33:13Once inside, they put on a sling. This will take the weight of the arm off the shoulder socket.

0:33:14 > 0:33:17OK, calm down.

0:33:17 > 0:33:21I can see how painful it is, but just try to relax.

0:33:21 > 0:33:26Try not to think about it. Think about what you were doing.

0:33:26 > 0:33:29Nice and relaxed, nice and calm.

0:33:30 > 0:33:32Well done.

0:33:33 > 0:33:34OK?

0:33:34 > 0:33:39Andrew had just popped into the bookies to have a flutter.

0:33:39 > 0:33:44- I'm a big fan of Tony McCoy and he's got a few rides.- Put any on?- No.

0:33:44 > 0:33:48You didn't get to? Oh! That would be rubbish.

0:33:48 > 0:33:55All perfectly normal until something tickled his nose and he sneezed, popping his shoulder out.

0:33:55 > 0:34:00Andrew's suffering a reoccurring injury. He's done it eight times.

0:34:00 > 0:34:04The more often he does it, the weaker it becomes.

0:34:04 > 0:34:08- I've been in the gym all morning. - Been in the gym.

0:34:08 > 0:34:14- So your muscles are floppier than normal.- And... a simple sneeze has done the job.

0:34:16 > 0:34:22Andrew thought he could cope without taking morphine, but the pain is unbearable.

0:34:22 > 0:34:23Aaah!

0:34:24 > 0:34:28Sarah prepares to give him an injection.

0:34:28 > 0:34:33This is anti-sickness stuff, OK? It goes in a little slowly.

0:34:36 > 0:34:40- Aaaah! - Keep taking big, long sips.

0:34:42 > 0:34:47Then I'll give you the good stuff, but you've already had the codeine.

0:34:50 > 0:34:56Once the morphine has taken effect, Sarah gets into the driver's seat while Niki keeps Andrew comfortable.

0:34:56 > 0:34:58A bit better?

0:35:00 > 0:35:01Aah!

0:35:02 > 0:35:06Did we...did we speak too soon?

0:35:06 > 0:35:13All that's left to do is let Andrew's partner Rebecca know that he's off to hospital.

0:35:13 > 0:35:17Don't worry. Andrew is fine. He's dislocated his shoulder again.

0:35:19 > 0:35:24Unfortunately, he sneezed and it popped out.

0:35:24 > 0:35:30So, bless him, yeah. He's on his way to Basingstoke Hospital, known as North Hampshire.

0:35:30 > 0:35:33Lovely. All right. Thank you, bye.

0:35:36 > 0:35:41By the time they get to hospital, Andrew feels much more comfortable.

0:35:41 > 0:35:46Now you support your arm in the best way you can. Watch that chair.

0:35:48 > 0:35:53Just like the eight previous occasions, Andrew's shoulder will be manoeuvred back into place

0:35:53 > 0:35:58and almost all the pain will be gone until it happens again.

0:36:00 > 0:36:08Paul is still with us. I want to talk about sneezes. It sounds ridiculous to do that.

0:36:08 > 0:36:15You use a lot of energy when you sneeze. It's the body's way of expelling irritating particles.

0:36:15 > 0:36:19- You use a lot of energy.- Nice(!) There's nothing we can do?

0:36:19 > 0:36:23It's very hard to suppress it. It's pretty much going to happen.

0:36:23 > 0:36:28Is there anything else we can do? I'm a terrible sneezer.

0:36:28 > 0:36:31When you drive, it can be dangerous.

0:36:31 > 0:36:36And it causes a lot of distraction. If you're on a motorway at speed,

0:36:36 > 0:36:40it's not uncommon to have accidents caused by the distraction.

0:36:40 > 0:36:43You can't help close your eyes.

0:36:43 > 0:36:50It's very hard to, certainly. And the distraction of having your eyes shut could easily lead you

0:36:50 > 0:36:53- to a little bump. - What sort of things can cause it?

0:36:53 > 0:36:58Anything irritant. Perfumes, pollen, they're the most common things.

0:36:58 > 0:37:02- They get into your nose, irritate it, then you sneeze to eject it.- OK.

0:37:02 > 0:37:07If you're driving and feel a sneeze coming on, there's nothing to do?

0:37:07 > 0:37:13- Nothing.- Can you try to suppress it? - Some people can a little bit, think about something else...

0:37:13 > 0:37:19- Think about something else? - But if it's going to happen, it'll happen, sadly.

0:37:19 > 0:37:24Best not of it happens on the road. Heard of a dislocated shoulder?

0:37:24 > 0:37:30- Not really. The muscles had been weakened...- He'd had injuries. - ..so any minor force

0:37:30 > 0:37:35- could have caused that to pop out. That happened here.- Thanks very much.

0:37:35 > 0:37:41The team here support police in many ways. They can run number plate checks, find addresses,

0:37:41 > 0:37:45and give officers the information they need, but for Sarah here

0:37:45 > 0:37:50it was map-reading skills that helped some women stuck in the mud.

0:37:50 > 0:37:55- So you got a call, presumably?- Yes. - From the woman stuck in the mud?

0:37:55 > 0:37:58No, the woman's grandmother.

0:37:58 > 0:38:03She was phoning. She'd called them directly, as opposed to the police.

0:38:03 > 0:38:10- Right.- So I called them back. - The woman stuck in the mud rang their grandmother?- Yeah.

0:38:10 > 0:38:13- And the grandmother rang? OK.- Yeah.

0:38:13 > 0:38:20- Do you know where they are? - Not a clue. In Reading somewhere, in a field, but that's all we knew.

0:38:20 > 0:38:24- Sinking in mud?- Sinking in mud. - So time was of the essence.- Yes.

0:38:24 > 0:38:30- How did you go about finding them? - A lot of questions. Where they were travelling from, travelling to.

0:38:30 > 0:38:33What road was the last road they saw,

0:38:33 > 0:38:37any hedge lines, pylons? Anything to pin down their location.

0:38:37 > 0:38:42- You called in a helicopter.- We did. - And they managed to spot them.- Yes.

0:38:42 > 0:38:48- You shouted out instructions? - Yeah, we still had no idea exactly where she was.

0:38:48 > 0:38:53So the caller could see the helicopter and she managed to give me directions

0:38:53 > 0:38:59- to pass on to the helicopter. - How did they get out?- Once they saw them, we knew they'd be OK.

0:38:59 > 0:39:06- The helicopter directed ground units in to pull them out.- Lovely. Thank you very much.

0:39:06 > 0:39:10Now the case of a fox cub that mistook a drain for his den.

0:39:10 > 0:39:15Animal rescue specialist Buster Brown can tell us all about it.

0:39:15 > 0:39:19The residents thought it was a young dog or a puppy in the drain system.

0:39:19 > 0:39:24- Which makes sense. It was a suburban area.- Yeah, a new housing estate.

0:39:24 > 0:39:30An extension of the estate was being built, hence how the animal could get into the system.

0:39:30 > 0:39:34It's in the drainage system. What did you do first?

0:39:34 > 0:39:39I located it in a drain using a mirror and tried some chimney rods.

0:39:39 > 0:39:41Unfortunately, I needed 24

0:39:41 > 0:39:46- to reach the fox.- Gosh.- But that failed. I couldn't reach him.

0:39:46 > 0:39:53- Chimney rods out. What next? - I called for a local appliance. - The fire fighters turn up.- Yeah.

0:39:53 > 0:39:59With the hose. I said what the idea was we would flood the drain and I would go into a manhole cover

0:39:59 > 0:40:04and catch it in the net. Hopefully, it would run away from the water.

0:40:04 > 0:40:08- It wouldn't get swept up. Did that work?- No.

0:40:08 > 0:40:13It was more elusive than we thought and went along a different system.

0:40:13 > 0:40:19- Right. So you were just going to leave it to its fate.- Well, my theory was that if we'd scared it

0:40:19 > 0:40:22we'd encourage it to go back from whence it had come.

0:40:22 > 0:40:26- Mm-hm.- And we'd just made up all the equipment

0:40:26 > 0:40:32- and somebody said they thought they heard it.- And did they find it? - Further up the road!

0:40:32 > 0:40:38- Oh, no!- It was working away all the time. At that stage, we managed to locate it and trap it.

0:40:38 > 0:40:43- And the fire fighters got it out? - They put the hose into the drain,

0:40:43 > 0:40:47flooded the drain and, using the branch,

0:40:47 > 0:40:51once they'd flooded the drain and it didn't come out, I said stop.

0:40:51 > 0:40:58And the foreman withdrew his branch from the drain and the fox came out following it.

0:40:58 > 0:41:00It didn't look very happy.

0:41:00 > 0:41:06No, it was wet, bedraggled and hungry and it tried to give me a nip as well.

0:41:06 > 0:41:09Let's see what it thought of you.

0:41:11 > 0:41:13Well, that's a result.

0:41:14 > 0:41:16It was...

0:41:17 > 0:41:19His fur is incredibly dry.

0:41:22 > 0:41:25Right, brilliant. Happy about that.

0:41:25 > 0:41:29He's just not best pleased. All that time and effort.

0:41:29 > 0:41:35He probably didn't understand we were trying to rescue it. It was frightened, very hungry.

0:41:35 > 0:41:41We handed it back to the RSPCA and they were able to give it a good bill of health

0:41:41 > 0:41:45- and it was released in the wild. - Was it wet at the time?

0:41:45 > 0:41:49Its fur on the outside was very wet, but the lower levels were dry,

0:41:49 > 0:41:52so it hadn't got too wet or cold.

0:41:52 > 0:41:55- Thanks very much.- You're welcome.

0:41:55 > 0:42:01Ahh. I wanted to introduce you. Remember I said about police uniforms? We had a quick look.

0:42:01 > 0:42:08We saw the guys all kitted out. We've got Dan and and Aaron here to talk about what they wear.

0:42:08 > 0:42:15- What kit have you got on? - We've got our baton there, spray and handcuffs there.

0:42:15 > 0:42:18And the whole vest-y thing?

0:42:18 > 0:42:21This is our stab vest or body armour.

0:42:21 > 0:42:25It's knife-resistant and shotgun blast-resistant.

0:42:25 > 0:42:32- The spray, what does that do? - That's incapacitant spray.- How long does it take to work?- It's instant.

0:42:32 > 0:42:36- It's good, innit?- Yes. - It's a lot more butch.

0:42:36 > 0:42:42- We've run out of time. Join us again next time for more Real Rescues. - Bye-bye!

0:43:00 > 0:43:04Subtitles by Subtext for Red Bee Media Ltd - 2011

0:43:05 > 0:43:07Email subtitling@bbc.co.uk