0:00:02 > 0:00:05Today, a teenage boy who suffers flash burns to almost a quarter of his body,
0:00:05 > 0:00:09after pouring petrol onto a hot barbecue.
0:00:09 > 0:00:12- How bad's your pain at the moment? - On my chest and my arm.
0:00:13 > 0:00:15Of course you can, my darling.
0:00:15 > 0:00:19And a woman calls 999 after crashing her car down a five-metre ditch.
0:00:19 > 0:00:22She is seriously injured, hidden from the road,
0:00:22 > 0:00:24and has no idea where she is.
0:00:56 > 0:00:58Hello. Welcome to Real Rescues.
0:00:58 > 0:01:01We're in the Thames Valley Police control room in Abingdon.
0:01:01 > 0:01:03They are responsible for 196 miles of motorway -
0:01:03 > 0:01:07parts of the M4, the M40 and the M25.
0:01:07 > 0:01:10That is more than any other British police force.
0:01:10 > 0:01:11Later in the programme,
0:01:11 > 0:01:14we'll hear how a wet motorway is a magnet for swans.
0:01:14 > 0:01:17The trouble is, they crash-land and then they can't take off.
0:01:17 > 0:01:19Petrol and barbecues don't mix.
0:01:19 > 0:01:22It may sound obvious but in the heat of the moment,
0:01:22 > 0:01:26when the coals won't light and you have a can of fuel to hand,
0:01:26 > 0:01:28common sense goes out the window.
0:01:28 > 0:01:30Louise has been to meet the Helimed team.
0:01:30 > 0:01:34This is the air ambulance control desk and the paramedic here
0:01:34 > 0:01:38decides which emergencies the helicopter gets sent out to.
0:01:38 > 0:01:41And they don't come much more serious than this next rescue.
0:01:41 > 0:01:43An explosion's happened, a child is hurt,
0:01:43 > 0:01:46and he has burns to his face and body.
0:01:52 > 0:01:54It's the start of the Easter weekend.
0:01:59 > 0:02:03But Good Friday has turned out very bad for teenager Regan.
0:02:03 > 0:02:06The air ambulance crew, including paramedic Lisa Brown
0:02:06 > 0:02:09and Dr Graham Stiff, are on their way.
0:02:09 > 0:02:12Regan's anxious parents have called 999
0:02:12 > 0:02:15after he's been badly burnt in a terrible accident.
0:02:15 > 0:02:19We were lying on my bed in our room and Regan was a bit bored.
0:02:19 > 0:02:22He then said to me, "Mum, can I please go outside and play?"
0:02:22 > 0:02:24I said, "Fine, that's not a problem."
0:02:24 > 0:02:28It must have been about two minutes after that,
0:02:28 > 0:02:31I heard the most almighty bang I've ever heard.
0:02:32 > 0:02:35I sort of jumped up from the bed and I said to Amanda, you know,
0:02:35 > 0:02:38"What the hell was that? What is it?"
0:02:38 > 0:02:41And I ran downstairs and she came after me.
0:02:41 > 0:02:44Regan was coming indoors just saying,
0:02:44 > 0:02:46"I was burning, I was burning."
0:02:47 > 0:02:52A fuel can exploded in the teenager's hand and set fire to him.
0:02:52 > 0:02:55He suffered painful burns to 13% of his body,
0:02:55 > 0:02:57including his face.
0:02:57 > 0:02:59- RADIO: 'Pre-landing checks, please.' - OK. Radar?- 'Yep.'
0:02:59 > 0:03:01- Strobe?- 'Yep.' - Security equipment?- 'Yep.'
0:03:01 > 0:03:04RADIO MESSAGES OVERLAP
0:03:06 > 0:03:09To get to the family's house quickly,
0:03:09 > 0:03:13the air ambulance control desk has to alert Heathrow airport.
0:03:13 > 0:03:17They're on the flight path and Air Traffic Control have to clear air space
0:03:17 > 0:03:21for the pilot, Alf Gasparro, to fly through.
0:03:21 > 0:03:23All this on a busy bank holiday.
0:03:25 > 0:03:30Rapid-response paramedic Tim Goddard has been treating 13-year-old Regan's injuries,
0:03:30 > 0:03:33and has him ready for the air crew.
0:03:36 > 0:03:38That's all right, mate.
0:03:38 > 0:03:42Bandaged and blanketed, Regan cuts an alarming figure.
0:03:42 > 0:03:43Never play with fire!
0:03:43 > 0:03:45But despite his pain, he is remarkably calm.
0:03:45 > 0:03:50He had lit a barbecue with a can of highly flammable model-aircraft fuel.
0:03:50 > 0:03:54He closed the lid on the barbecue and then attempted to pour
0:03:54 > 0:03:57the rest of the fuel into the air...
0:03:57 > 0:04:00Little air holes at the top of the barbecue.
0:04:00 > 0:04:04And that is when the fumes ran up the line of the fuel,
0:04:04 > 0:04:06and then the tank exploded in his hands.
0:04:06 > 0:04:10I'm going to pop a seat belt over you, my darling, OK?
0:04:10 > 0:04:12And you'll be fine. We'll look after you, so don't worry.
0:04:12 > 0:04:15He was, like, brown - sort of...
0:04:15 > 0:04:18His whole colour, like, was brown, like he had been burnt,
0:04:18 > 0:04:21and his hair was all singed.
0:04:21 > 0:04:24You'll be there before us, cos we've got to drive quite a long way.
0:04:24 > 0:04:27But don't rush, though, Dad, OK? Just take it steady.
0:04:27 > 0:04:30I promise we'll look after him. He's all right. He's in good hands.
0:04:30 > 0:04:33I grabbed Regan, put him in a cold bath
0:04:33 > 0:04:35and just kept on splashing him with the cold water.
0:04:35 > 0:04:40Dr Stiff knows that without Mum's and Dad's swift actions to minimise the damage,
0:04:40 > 0:04:43their son that would be even more badly burnt.
0:04:43 > 0:04:46DR STIFF: The effects of burns do get worse over time.
0:04:46 > 0:04:48Clearly, the damage is there to the surface
0:04:48 > 0:04:52but it also heats up the tissues underneath, and...
0:04:52 > 0:04:55if you don't cool that down as well,
0:04:55 > 0:04:59you're going to continue to have ongoing damage to the tissues underneath the skin.
0:05:01 > 0:05:03Of course you can, my darling.
0:05:03 > 0:05:05What I want to do is have a look at the side,
0:05:05 > 0:05:07and I want to borrow an arm if I can.
0:05:08 > 0:05:10Regan is understandably suffering.
0:05:10 > 0:05:14- How bad's your pain at the moment, sweetheart?- On my chest and my arm.
0:05:14 > 0:05:18DR STIFF: I think Regan dealt with his injuries incredibly well.
0:05:18 > 0:05:22Think about how painful it is when you just touch a hot surface
0:05:22 > 0:05:23or a fire, or something like that.
0:05:23 > 0:05:28And in Regan's case, he had a burn affecting almost a quarter of his body.
0:05:28 > 0:05:33What we're going to do in the meantime is give you gas and air. Mum might know about this.
0:05:33 > 0:05:36- He likes the gas and air! - You've had some gas and air?
0:05:36 > 0:05:39Mum and Dad have put on a brave front for Reagan's sake.
0:05:39 > 0:05:42You feel like you want to burst out crying.
0:05:42 > 0:05:44You know, Dad did have a few tears.
0:05:44 > 0:05:47But, er, he made sure Regan didn't see him.
0:05:47 > 0:05:49But he's in the best possible hands now.
0:05:49 > 0:05:52- REGAN:- I love you, Mum.- I love you. You're going to be good, OK?
0:05:52 > 0:05:55Me and Dad, we're going to go, sharpish but safe,
0:05:55 > 0:05:56and we'll see you there.
0:05:56 > 0:06:02Gas and air will only do so much and before they fly to hospital Graham wants to give Regan ketamine,
0:06:02 > 0:06:06a strong tranquilliser and fast-acting painkiller.
0:06:06 > 0:06:10To give him the best chance of avoiding permanent disfigurement
0:06:10 > 0:06:15Regan will be flown 25 miles to Stoke Mandeville Hospital.
0:06:15 > 0:06:17Clearly he's a young guy and we're thinking about
0:06:17 > 0:06:21what his long term effects might be
0:06:21 > 0:06:23with scarring and that sort of thing.
0:06:24 > 0:06:30Mum and dad have done the best they can, now all they can do is wait and hope their son is OK.
0:06:33 > 0:06:38Regan's behaviour really touched the doctors that were helping him as we'll find out later.
0:06:38 > 0:06:41Everybody who works on that helicopter also works here as well.
0:06:41 > 0:06:45Paul, you're in charge. That's key, especially in a case like Regan's, isn't it?
0:06:45 > 0:06:47It's really important that the staff on the desk
0:06:47 > 0:06:49have the knowledge and understanding
0:06:49 > 0:06:51of how the helicopter works on a daily basis.
0:06:51 > 0:06:53If we use Regan's case as the example,
0:06:53 > 0:06:56it's really important because Regan had burns
0:06:56 > 0:06:58that affected his airway so for us to send a helicopter
0:06:58 > 0:07:01was really important because we were able to then move Regan
0:07:01 > 0:07:04to a specialist burns unit in Stoke Mandeville.
0:07:04 > 0:07:07What would have happened if you haven't sent a helicopter,
0:07:07 > 0:07:08would he have gone to a local hospital?
0:07:08 > 0:07:12Absolutely. Because of where Regan lives, he lives in the Slough area
0:07:12 > 0:07:16he'd have gone to Wrexham Park Hospital which is probably about 15 minutes by land,
0:07:16 > 0:07:20whereas actually it's a ten-minute flight to Stoke Mandeville by the helicopter,
0:07:20 > 0:07:25we can get straight to a regional centre of excellence that deals with burns and help him definitively.
0:07:25 > 0:07:30I know Lee's going to help us here and show us the maps, because he lived in a key area
0:07:30 > 0:07:33really close to Heathrow and you had to close the airspace, didn't you?
0:07:33 > 0:07:36We close the airspace on a regular basis.
0:07:36 > 0:07:39Terminal 5 is just here, Reagan lives in this area just here.
0:07:39 > 0:07:41So we need to make sure that
0:07:41 > 0:07:44the aircrafts on stack in this area are held off so we can land
0:07:44 > 0:07:45in the area here.
0:07:45 > 0:07:48Does it mean when we're going round on the airplanes
0:07:48 > 0:07:50that there might be a really good reason why it's happening?
0:07:50 > 0:07:55It could mean the aircraft's coming through the air space so it may be a five-minute delay
0:07:55 > 0:07:58but actually someone's life could be being dealt with at the other end.
0:07:58 > 0:08:01I will remember that. Thank you.
0:08:01 > 0:08:03We mentioned at the top of the programme how swans
0:08:03 > 0:08:05sometimes mistake roads for rivers.
0:08:05 > 0:08:09I'm going to have a chat with Dawn Tainton here who is a call taker.
0:08:09 > 0:08:11- You're not on a call?- No. - Jolly good.
0:08:11 > 0:08:14Really? Swans actually think that roads are rivers?
0:08:14 > 0:08:18Yeah, it's quite a common problem, they mistake the roads for water.
0:08:18 > 0:08:23- Why?- If it's been raining or if the sun is shining the tarmac goes shiny
0:08:23 > 0:08:24so they think it's water.
0:08:24 > 0:08:28- Is it a regular thing? - It's quite common.
0:08:28 > 0:08:32It's not every week, or every day, but it is quite a regular thing.
0:08:32 > 0:08:37What happens when you do get reports of it? Because they're a fair size, these birds, aren't they?
0:08:37 > 0:08:42Yeah, and they need a 30 yard minimum run up to be able to take off.
0:08:42 > 0:08:45- So what do you do? - We put on a rolling road block,
0:08:45 > 0:08:49deploy police officers to put on a rolling roadblock to create a sterile area.
0:08:49 > 0:08:52- And try and give them the hurry up to...- To give them the space
0:08:52 > 0:08:56and also we've got swan trained police officers.
0:08:56 > 0:08:58Swan trained police officers?!
0:08:58 > 0:09:03Yes, that are trained in how to pick up the swans and move them on.
0:09:03 > 0:09:06Moving on, if I come across here,
0:09:06 > 0:09:10PC Brigit Isted is one of those swan trained police officers, is that right?
0:09:10 > 0:09:14I'm not actually trained but I have moved a swan off the motorway,
0:09:14 > 0:09:16yes, I have removed one from lane one.
0:09:16 > 0:09:19- They're vicious though, aren't they? - No, this one was quite docile,
0:09:19 > 0:09:24I got out of the vehicle, stuck my fluorescent jacket - black side down - over its head,
0:09:24 > 0:09:28it just cowered down, scooped it up into the car and away.
0:09:28 > 0:09:30- To where?- We took it to the Swan rescue place at Eton.
0:09:30 > 0:09:33- That would make sense.- It lived quite happily on the Thames.
0:09:33 > 0:09:35- It's a regular thing, is it?- Yeah.
0:09:35 > 0:09:39Aw, so don't panic if you see a swan coming in to land on the motorway,
0:09:39 > 0:09:41just ring the police and they know what to do.
0:09:43 > 0:09:46It's bad enough having a car accident at any time
0:09:46 > 0:09:49but in this case the driver is on her own at night in an unfamiliar area.
0:09:49 > 0:09:54It's dark, she's seriously injured and concussion means she doesn't know where she is.
0:09:54 > 0:09:56This is her 999 call.
0:11:50 > 0:11:53Lara is unaware just how bad things are.
0:11:53 > 0:11:57Her car has ended up 15 feet down a ditch, buried in the undergrowth.
0:11:57 > 0:12:01She's broken her neck, collarbone and hip.
0:12:01 > 0:12:06The man you heard on the other end of the phone was Will East, who's here to talk us.
0:12:06 > 0:12:10How do you go about finding somebody who has no idea where they are?
0:12:10 > 0:12:14Initially officers were dispatched to her home address as an emergency
0:12:14 > 0:12:17to see if anyone there knew where she was, or where she was going,
0:12:17 > 0:12:19- or had been.- Anyone there?
0:12:19 > 0:12:24It turned out her son was there, but he had no idea where she was or where she was going.
0:12:24 > 0:12:30- OK, Plan B?- The next thing I did was ask her to hang up, although it sounded very strange.
0:12:30 > 0:12:33Hang up? That business about asking to her to hang up
0:12:33 > 0:12:37seems very odd, normally you'd try and keep the patient, or person,
0:12:37 > 0:12:39on the line to get clues, wouldn't you?
0:12:39 > 0:12:42Absolutely, but that way I could get some co-ordinates
0:12:42 > 0:12:45which we put on our mapping system to indicate roughly an area where she may be.
0:12:45 > 0:12:50- Who do you get these co-ordinates from?- The BT operator. - You can get some..?
0:12:50 > 0:12:52So give us an example.
0:12:52 > 0:12:56Once we put them into the system, it then pops up on the map there
0:12:56 > 0:13:01and it came back to the area of Northleach on the A429, or possibly the A40.
0:13:01 > 0:13:04OK, so it's not sat-nav accurate within six feet.
0:13:04 > 0:13:07- It gives you an area. - That's correct, yes.
0:13:07 > 0:13:09So she could have been on the A40 or 429,
0:13:09 > 0:13:12or potentially some of these backroads down here.
0:13:12 > 0:13:14What other clues did she give you to say where she was?
0:13:14 > 0:13:18She was saying she could see a lot of headlights, and it seemed a busy road.
0:13:18 > 0:13:21- So we predominantly concentrated on the main road itself.- Right, OK.
0:13:21 > 0:13:25So she was in undergrowth. So she's in the countryside,
0:13:25 > 0:13:28she's not anywhere near the big houses, but she's on quite a busy road,
0:13:28 > 0:13:33- so you think A40 or the other one? And you start sending police out? - That's correct.
0:13:33 > 0:13:36All right, well, Will then needed to call Lara back
0:13:36 > 0:13:39and keep her talking until she could be found.
0:14:28 > 0:14:32So she thinks she sees flashing lights or lights flashing,
0:14:32 > 0:14:34- which isn't the same thing. - That's right.
0:14:34 > 0:14:37The difficulty was because ambulance was on route,
0:14:37 > 0:14:40it could have been them or it could have been the police vehicles.
0:14:40 > 0:14:43What's your next plan of action in terms of trying to narrow it down,
0:14:43 > 0:14:48- because you've got on that map, you've got people all the way round the area.- That's correct.
0:14:48 > 0:14:51You know she's somewhere there, so how do you narrow it down?
0:14:51 > 0:14:53So, basically, as soon as she saw the blue lights,
0:14:53 > 0:14:57the radio operator... I told the officers to stop where they were,
0:14:57 > 0:15:01and individually they put their sirens on for her to listen out for.
0:15:01 > 0:15:03And once she could start hearing things like that,
0:15:03 > 0:15:07they all got out of their cars and started making on foot, and she started to shout.
0:15:07 > 0:15:10And then, obviously, we just listened for her,
0:15:10 > 0:15:12and we were able to find her that way.
0:15:12 > 0:15:16Smashing. OK. Then, at last, some positive news for Lara.
0:16:10 > 0:16:13Obviously emotional at that stage. You did an amazing job.
0:16:13 > 0:16:16- Thank you.- Amazing job. How long were you on the phone to her?
0:16:16 > 0:16:19- I think it was about 40 minutes or so.- About 40 minutes.
0:16:19 > 0:16:22What an amazing job. We're pleased that people like you are around.
0:16:22 > 0:16:25So, from Will, who lets go of the scene at that stage,
0:16:25 > 0:16:30- we're going to move on to Mark Maisey, who was the first paramedic on was a scene.- That's right.
0:16:30 > 0:16:34We talked about the fact she was down a ditch, surrounded by undergrowth.
0:16:34 > 0:16:36How difficult was it for you to find and get to her?
0:16:36 > 0:16:39Very difficult. You couldn't see the car from the main road,
0:16:39 > 0:16:42but luckily, there was a gateway so we could access a field,
0:16:42 > 0:16:46and then we saw the lady's, sort of, car wedged under a tree.
0:16:46 > 0:16:50And we had to scramble over a stone wall to actually get into the car to see the lady.
0:16:50 > 0:16:54Here's the thing. With it wedged under the tree, normally you take the roof off
0:16:54 > 0:16:58- and do the transfer from there, but you couldn't do that.- No, it was a difficult extrication.
0:16:58 > 0:17:03We had to take the side of the car out to get her out through the side and on the spinal board.
0:17:03 > 0:17:05And very important that you were careful about that
0:17:05 > 0:17:10- because her injuries were quite serious. Go through them again.- Yes, initially when we got into the car
0:17:10 > 0:17:14and used our primary survey, airway, breathing and circulation was fine,
0:17:14 > 0:17:17but she was pale, and she was complaining of neck pain,
0:17:17 > 0:17:21severe neck pain, radiating to her left shoulder and right hip pain.
0:17:21 > 0:17:24- Turned out she actually had broken a bone in her neck.- That's right.
0:17:24 > 0:17:28- So a bad extrication could have actually paralysed her?- Yes. Yes.
0:17:28 > 0:17:32- So it had to be a rapid extrication but it had to be very controlled. - How's she doing now?
0:17:32 > 0:17:35She's very well. She's visited the police headquarters
0:17:35 > 0:17:38and said thank you to them, and doing very well.
0:17:38 > 0:17:41It's amazing what you guys do. I'm constantly in awe of the job you do.
0:17:41 > 0:17:44- Thank you for coming in to talk to us.- No problem at all.
0:17:44 > 0:17:46Now, a rescue that might make you wince.
0:17:46 > 0:17:49A man has fallen and badly broken his ankle.
0:17:49 > 0:17:52He thinks it could cut off the blood supply to his foot.
0:17:52 > 0:17:57So even before paramedics arrive, he uses brute force and straightens it.
0:17:59 > 0:18:02Ambulance crew Danny Miller and Ollie Hunt
0:18:02 > 0:18:06have been sent to the aid of an injured walker in Durlston Country Park.
0:18:06 > 0:18:09The coastguard helicopter are on their way, too,
0:18:09 > 0:18:13as the man has fallen on a cliff path and it will be difficult to move him.
0:18:14 > 0:18:17For Danny and Ollie to get to the location,
0:18:18 > 0:18:20they're going to need to do some serious off-road driving.
0:18:20 > 0:18:24'I think the car park's there, then you might have to walk it over.'
0:18:28 > 0:18:29Flagged down by a worried walker,
0:18:29 > 0:18:33the rest of their journey will have to be completed on foot.
0:18:33 > 0:18:35Do you want to bring the splints?
0:18:37 > 0:18:39Is it a relative of you?
0:18:42 > 0:18:45A group have been out for a hike when, just over the buffeting wind,
0:18:45 > 0:18:47they could hear faint cries for help.
0:18:47 > 0:18:50It led them to 66-year-old Bob.
0:18:50 > 0:18:52He'd badly hurt his ankle.
0:18:52 > 0:18:55And, not knowing when help would arrive,
0:18:55 > 0:18:58he'd chosen to perform some amateur surgery.
0:18:58 > 0:19:03When I slipped, my foot was at right angles to my ankle.
0:19:03 > 0:19:06- Yep.- And with the boot still on,
0:19:06 > 0:19:10I moved it back into the normal position.
0:19:10 > 0:19:14There was a lot of crunching. A lot of crunching noise.
0:19:14 > 0:19:18And then when I looked at my ankle, I realised I was in trouble with the blood.
0:19:18 > 0:19:22To ease his agony, they immediately put Bob on gas and air.
0:19:22 > 0:19:26So, if you had to score that pain in your ankle at the moment,
0:19:26 > 0:19:29ten being the worst pain you've ever felt,
0:19:29 > 0:19:32zero being no pain whatsoever, how would you give it?
0:19:32 > 0:19:34- Eightish.- Eightish?
0:19:34 > 0:19:36You're tougher than me.
0:19:36 > 0:19:40Bob's ashen appearance suggests this could be a nasty break.
0:19:40 > 0:19:45Going to pop a needle in his arm, going to give him some pain relief,
0:19:45 > 0:19:48and then we're going to immobilise the fracture.
0:19:48 > 0:19:51Can you feel your toes in your right leg?
0:19:53 > 0:19:57- Yes.- We're going to have a look at that a bit closer in a minute, OK?
0:19:57 > 0:20:00Won't be a minute and I'll get morphine into you, OK?
0:20:00 > 0:20:02- Bob?- Yes.
0:20:02 > 0:20:05Helicopter winchman Buck Rogers has arrived to help.
0:20:05 > 0:20:07Keep sucking all the air in there.
0:20:07 > 0:20:10- What was the pain score? - We were going at eight.
0:20:10 > 0:20:17- That's after about a minute or two on the Entonox. - It was about 13 before.
0:20:17 > 0:20:19HE LAUGHS
0:20:21 > 0:20:23Good sense of humour. Good sense of humour!
0:20:23 > 0:20:27Bob's raising of his pain makes sense when they look at his leg.
0:20:27 > 0:20:30The ankle is clearly misshapen, with an open wound.
0:20:31 > 0:20:32Let's get a bandage around it.
0:20:32 > 0:20:37They keep checking in with Bob as they know, despite the brave face, he must be feeling it.
0:20:37 > 0:20:38Bob, how's the pain?
0:20:40 > 0:20:42Excellent, well done.
0:20:42 > 0:20:44Well done, chum.
0:20:44 > 0:20:47Are you all right, there, Bill? Bob, even!
0:20:47 > 0:20:50- Don't call me Mary, for God's sake. - All right, Mary?
0:20:50 > 0:20:54- We'll get there in the end. - That's a slapping offence, innit?
0:20:54 > 0:20:57- Have you got any other pains at all? - No.- No? Right.
0:20:57 > 0:21:02An experienced rambler, Bob's come well and truly unstuck this time.
0:21:02 > 0:21:06- So you were sussing out a walk for the weekend, were you?- Yes.
0:21:06 > 0:21:11As my wife would often say, "There's no fool like an old fool."
0:21:11 > 0:21:14With the laughing gas clearly raising Bob's spirits,
0:21:14 > 0:21:20the team can get on with the business of placing his leg in a splint that will hold it firmly.
0:21:22 > 0:21:25A badly misaligned ankle can cut off blood supply to the foot,
0:21:25 > 0:21:28so Bob's stoicism in attempting to straighten it himself
0:21:28 > 0:21:33may have actually helped his chances of avoiding permanent damage.
0:21:33 > 0:21:37Can you feel this, Bob? Can you feel that?
0:21:37 > 0:21:41- Toes are a bit cold, but you can feel it?- Yeah.
0:21:41 > 0:21:46Bob's circulation seems to be in order but they need to get him off this chilly hill
0:21:46 > 0:21:47and into the warm.
0:21:51 > 0:21:53Put your good leg into here, please.
0:21:53 > 0:21:55On three. All right?
0:21:55 > 0:21:57One, two, three.
0:21:59 > 0:22:01He's got full feeling there, still.
0:22:01 > 0:22:07The terrain is too rough to take him by land, so Bob will have to go to hospital by helicopter.
0:22:13 > 0:22:16Draw us up 50 Cyclizine, is that all right?
0:22:16 > 0:22:21Before take-off, Ollie dashes back to the ambulance to fetch an anti-sickness drug for Bob
0:22:21 > 0:22:24that will make his flight more comfortable.
0:22:29 > 0:22:31How's the pain now, Bob?
0:22:31 > 0:22:34Creeping up a little bit.
0:22:34 > 0:22:38Just now he's probably warming up a bit, it's beginning to hurt.
0:22:40 > 0:22:43It'll only take minutes to transport Bob to Poole Hospital
0:22:43 > 0:22:47where he will find out if he needs an emergency operation on his ankle.
0:22:53 > 0:22:55Unable to move on such a filthy weather day,
0:22:55 > 0:22:58Bob was fortunate to be found so quickly.
0:22:59 > 0:23:00Thanks, guys.
0:23:00 > 0:23:04- Lucky you guys heard him, really. - Well, we heard him...- It's cold, isn't it?
0:23:06 > 0:23:10Come on, don't pick on the guy, he's broken his ankle!
0:23:10 > 0:23:11You're hard!
0:23:13 > 0:23:16'Job done, Danny and Ollie can get back on the bumpy road
0:23:16 > 0:23:18'to civilisation.'
0:23:21 > 0:23:24Bob, still with his sense of humour, is here with me. Hi there, Bob.
0:23:24 > 0:23:28- You had the operation, didn't you? - I did.- How's it going now? - It's going very well.
0:23:28 > 0:23:31- The plaster cast is off.- Yes.
0:23:31 > 0:23:34- You're now in a boot. - As you can see.
0:23:34 > 0:23:38And I've got another three weeks left
0:23:38 > 0:23:44- as everything sort of mends. - All the ligaments and everything? - The ligaments mend.
0:23:44 > 0:23:48It turns out you were so brave that you'd done yourself a favour, hadn't you?
0:23:48 > 0:23:51It appears that way. It was purely instinctive.
0:23:51 > 0:23:54At the time, I realised looking down at my foot
0:23:54 > 0:23:57that it was not only sort of dangling on the end of my leg,
0:23:57 > 0:24:01but also it was at right angles to it.
0:24:01 > 0:24:03- Yes.- Something needed to be done.
0:24:03 > 0:24:05And we can see an X-ray of how it was,
0:24:05 > 0:24:07which, even I can see, looks pretty nasty.
0:24:07 > 0:24:10So you managed to put it back into place. What have they done to it?
0:24:10 > 0:24:13- They've put pins in, have they? - They've put a pin in.
0:24:13 > 0:24:19- As I was yanking it into place, it was grinding and crunching.- Ooh!
0:24:19 > 0:24:23That's making me feel a bit squeamish. But you weren't at all.
0:24:23 > 0:24:28- You kept your sense of humour throughout, didn't you? - I guess so, yes.
0:24:28 > 0:24:34- Does your wife say to you often that there's no fool like an old fool? - From time to time, yes.- Does she?
0:24:34 > 0:24:39- You were out looking for a ramblers' recce?- Yes.
0:24:39 > 0:24:41Did they go on the ramble?
0:24:41 > 0:24:45A friend of mine actually took over the walk
0:24:45 > 0:24:49and lead that walk as planned just over a week later.
0:24:49 > 0:24:55And I understand your wife happens to have a spare mobility scooter. Have you been using it?
0:24:55 > 0:25:01That's true and we have been seen, on Swanage Promenade, both of us,
0:25:01 > 0:25:03trundling along like Darby and Joan.
0:25:03 > 0:25:07- That's quite romantic, actually, isn't it?- It is, yes.
0:25:07 > 0:25:10We were married 47 years ago yesterday,
0:25:10 > 0:25:13- so we've got something to celebrate. - That's fantastic.
0:25:13 > 0:25:16You're a serious swimmer, too, so I hope that you can get back swimming soon.
0:25:16 > 0:25:18- Thank you for coming to see us. - Thank you.
0:25:20 > 0:25:23Still to come on Real Rescues, the horse called Mischief
0:25:23 > 0:25:27'who's gone in at the deep end and needs rescuing from a swimming pool.'
0:25:27 > 0:25:31He panicked. There's nothing you can do. The only thing we couldn't do
0:25:31 > 0:25:34was get into the water with him, cos he was thrashing around so much.
0:25:34 > 0:25:40And we'll be back with teenager Regan, as he is transferred to a specialist burns unit.
0:25:40 > 0:25:44Regan's a 13-year-old lad. He was playing with some petrol,
0:25:44 > 0:25:47it exploded in his face and on the right side of his body.
0:25:47 > 0:25:49It was an instantaneous flash burn.
0:25:52 > 0:25:55Now, an accident on a fast and busy main road.
0:25:55 > 0:26:00A taxi has hit a tree, the driver and young passenger in the back are trapped.
0:26:00 > 0:26:05It's going to take a team effort and careful manoeuvring to get both of them out of the car.
0:26:07 > 0:26:11'An ambulance is heading out to a car that's crashed off a busy country road
0:26:11 > 0:26:14'into a tree, a potentially serious accident.
0:26:14 > 0:26:17'Danny Millam and Ollie Hunt are on board.'
0:26:17 > 0:26:20We believe there's a 16-year-old involved.
0:26:20 > 0:26:23We've got no real details other than that.
0:26:23 > 0:26:29'It turns out the car is a taxi which was bringing the teenager home from school.
0:26:31 > 0:26:35'He and the driver are still inside when the team arrive.'
0:26:35 > 0:26:38- Have you got any pain in your neck? - No... Ah!
0:26:38 > 0:26:41- Don't move for a minute, OK. - My forehead.
0:26:41 > 0:26:43You've hurt your forehead? OK.
0:26:43 > 0:26:48'Because of the heavy impact with the tree, the main concern is for neck and spinal injuries.
0:26:48 > 0:26:52'Ollie climbs into the back to check on Daniel.
0:26:52 > 0:26:55'He's bloodied but not complaining of any pain.
0:26:55 > 0:27:00'The taxi driver, however, is suffering, so Ollie holds her head immobile.'
0:27:00 > 0:27:04I need someone to secure the young guy's head, if that's all right.
0:27:04 > 0:27:06And then until we get extra hands...
0:27:06 > 0:27:08David, you just sit nice and still.
0:27:08 > 0:27:12'Until another crew arrives, they enlist the help of the police to assist with David.
0:27:12 > 0:27:15'Danny calls for back-up.'
0:27:15 > 0:27:19Can we have a further ambulance and can we have the fire brigade, please, over?
0:27:19 > 0:27:22- RADIO: Yeah, will do. - 'Due to the impact speed,'
0:27:22 > 0:27:25we're going to immobilise them both, just to be safe rather than sorry.
0:27:25 > 0:27:27Immobilise their necks via boards.
0:27:27 > 0:27:29So we're waiting for another crew.
0:27:29 > 0:27:33'The heavy impact has jammed David's door shut,
0:27:33 > 0:27:37'meaning the crew can't get proper access to him until the fire service arrive.'
0:27:37 > 0:27:42This is a quite fast road, OK, and because of what's happened to the car
0:27:42 > 0:27:44and just to be safe rather than sorry,
0:27:44 > 0:27:49we're going to immobilise your neck and back and put you on a board, OK?
0:27:49 > 0:27:52If you had to score the pain out of one to ten,
0:27:52 > 0:27:56ten being the worst pain you've ever felt, zero being no pain,
0:27:56 > 0:27:58what would you give that at the moment?
0:27:58 > 0:28:02- At the moment it's not hurting, except I can't breathe deeply. - OK, all right.
0:28:03 > 0:28:05The fire service arrive
0:28:05 > 0:28:09and immediately concentrate on making the car safe to work on.
0:28:09 > 0:28:11Neither of the airbags have gone off in the front,
0:28:11 > 0:28:14I don't know if we have anything we can whack over that.
0:28:14 > 0:28:17It's had a hell of a front-end whack, hasn't it?
0:28:17 > 0:28:20- We'll get a spider on there. - Lovely, thank you.
0:28:20 > 0:28:24The spider is placed on the steering wheel to protect them
0:28:24 > 0:28:26in case the airbag goes off.
0:28:26 > 0:28:28Now that the second ambulance has arrived,
0:28:28 > 0:28:32they can start to get neck collars on to both casualties.
0:28:32 > 0:28:35While I'm doing this, just relax your head as it was.
0:28:35 > 0:28:39OK, Ollie, it's in position, if I take the head now, can you do the rest?
0:28:39 > 0:28:41- Are you on?- Yeah, I'm on.
0:28:41 > 0:28:44OK, just be very careful on her chest.
0:28:44 > 0:28:46They don't build cars for this, do they?
0:28:46 > 0:28:50In order to get the driver out of the car on a long board,
0:28:50 > 0:28:53the fire service are going to have to take the roof off,
0:28:53 > 0:28:57but it's a strange and very noisy experience for them both.
0:29:03 > 0:29:05Paramedic Matt is monitoring David
0:29:05 > 0:29:09and keeping him up-to-date about what's going to happen.
0:29:09 > 0:29:13We'll get you onto a board, shortly and take you down to Dorchester Hospital,
0:29:14 > 0:29:16so hopefully you'll get a clean bill of health.
0:29:18 > 0:29:20David's mum and dad have now arrived.
0:29:20 > 0:29:23They watch on as the professionals do their work.
0:29:28 > 0:29:29Now the roof has been removed,
0:29:29 > 0:29:33they can get David on to a long board and out.
0:29:33 > 0:29:35It will give them better access to the driver.
0:29:35 > 0:29:38Ready, steady, slide.
0:29:38 > 0:29:39Ah, my foot's caught.
0:29:39 > 0:29:41It's all right, all right.
0:29:41 > 0:29:43- Everyone ready?- Yeah.
0:29:43 > 0:29:45How are you doing?
0:29:45 > 0:29:48He's out, he's out, safe and sound, OK?
0:29:48 > 0:29:52He's even got Wednesday's socks on on Tuesday,
0:29:52 > 0:29:55that's no good, is it?
0:29:56 > 0:29:57Now it's the driver's turn.
0:29:57 > 0:29:59I know it's sore.
0:29:59 > 0:30:03Just be aware of the right shoulder, guys, if we can.
0:30:03 > 0:30:05One, two, three, slide...
0:30:07 > 0:30:09How was that?
0:30:17 > 0:30:18Well, that's what we're doing.
0:30:18 > 0:30:23Once on board the ambulance, Danny can start to do more checks,
0:30:23 > 0:30:27but their patient is anxious that they let her husband know what's going on.
0:30:27 > 0:30:30I'm Danny, a paramedic with South Western Ambulance.
0:30:30 > 0:30:33The accident's severe enough for us to take her to the hospital.
0:30:33 > 0:30:37Hopefully you'll be able to go straight round and see her, all right?
0:30:37 > 0:30:40Okey-doke, no problem, bye-bye.
0:30:42 > 0:30:46They reach Dorchester Hospital, where her husband is waiting.
0:30:46 > 0:30:48To help keep her mind off the pain,
0:30:48 > 0:30:52the crew have been keeping her spirits high with lots of friendly chat,
0:30:52 > 0:30:55and they haven't forgotten she's a taxi driver.
0:30:55 > 0:30:59There you go, my love, that's Dorchester Hospital, £23.50, please.
0:30:59 > 0:31:00Yeah, right!
0:31:03 > 0:31:05Cheeky rascals, those paramedics.
0:31:05 > 0:31:07David, the passenger, was treated for whiplash,
0:31:07 > 0:31:09and released later that day.
0:31:09 > 0:31:11The driver has made a full recovery.
0:31:11 > 0:31:1513-year-old Regan has been burnt by an exploding fuel can.
0:31:15 > 0:31:18Earlier, we heard how his parents did all they could at home
0:31:18 > 0:31:20and placed him in a cool water bath,
0:31:20 > 0:31:24but he's now being flown to a specialist burns unit for urgent medical treatment.
0:31:24 > 0:31:26- I can hear you, can you hear me? - Yeah.
0:31:26 > 0:31:29OK, close your eyes and just relax, we're going to take off now.
0:31:29 > 0:31:31The flight will last 10 minutes.
0:31:31 > 0:31:34Throughout, paramedic Lisa and Graham the doctor
0:31:34 > 0:31:37closely monitor their young patient's condition.
0:31:41 > 0:31:43Just give him another one of these.
0:31:43 > 0:31:46The doctor's just put some fluid into you.
0:31:46 > 0:31:49Where you've been burnt, you can lose a lot of fluid.
0:31:51 > 0:31:53You can feel it going in?
0:31:53 > 0:31:55It feels a bit cold, doesn't it?
0:31:55 > 0:31:58Regan has been remarkably calm, considering the torment
0:31:58 > 0:32:01of having painful burns to a large part of his body.
0:32:01 > 0:32:04It hasn't stopped his natural curiosity about the aircraft.
0:32:08 > 0:32:10How many feet?
0:32:10 > 0:32:11- Probably...- 500.
0:32:11 > 0:32:12About 500.
0:32:15 > 0:32:19- You want to go back to sleep again? - You want to go back to sleep?
0:32:19 > 0:32:23To sedate Regan and make life more comfortable for him,
0:32:23 > 0:32:27Graham gives him another dose of the fast-acting sedative.
0:32:27 > 0:32:29So far he's had 60 milligrams.
0:32:29 > 0:32:32- He said he wanted to be asleep. - I know he did, yeah.
0:32:32 > 0:32:35Yeah, he's gone.
0:32:38 > 0:32:41They land at a playing field near to the hospital.
0:32:41 > 0:32:43- Hello.- Hi, there.
0:32:43 > 0:32:44Are we here?
0:32:44 > 0:32:48- We're here now, my darling, that was all right, wasn't it?- Well done.
0:32:48 > 0:32:52The team will travel with Regan the rest of the way in a land ambulance.
0:32:52 > 0:32:56He's a very, very polite, very friendly little boy, isn't he?
0:32:56 > 0:32:58Lovely.
0:32:58 > 0:33:00Open your eyes.
0:33:00 > 0:33:04That's it, have a little look around, what can you see?
0:33:04 > 0:33:05- Faces.- Faces.
0:33:05 > 0:33:06Well done.
0:33:06 > 0:33:08Good lad.
0:33:08 > 0:33:11- His eyes are fine, aren't they? - Yeah.
0:33:11 > 0:33:13It's caught on the eyelashes, though.
0:33:13 > 0:33:16- Yeah, his eyebrows, as well. - And the hair at the front.
0:33:16 > 0:33:20I think it must have been a very sharp, sudden bang.
0:33:25 > 0:33:30At Stoke Mandeville Hospital, a special burns team are ready to receive Regan.
0:33:30 > 0:33:34Regan's a 13-year-old lad who was involved in a petrol burn
0:33:34 > 0:33:37about an hour and 10 minutes ago.
0:33:37 > 0:33:40He was playing with some petrol, it exploded in his face
0:33:40 > 0:33:42and on the right side of his body.
0:33:42 > 0:33:44It was an instantaneous flash burn,
0:33:44 > 0:33:49so he's suffering from burns on the right side of his body, chest and face.
0:33:49 > 0:33:52He's got some evidence of nasal hair burns,
0:33:52 > 0:33:55nothing inside the mouth at the time when we picked him up,
0:33:55 > 0:33:59so it's mostly on the outside, I wasn't worried about airway at scene.
0:33:59 > 0:34:03Earlier, a paramedic used clingfilm to cover his burns,
0:34:03 > 0:34:06as it's sterile and helps prevent infection.
0:34:06 > 0:34:09The burns look quite nasty, certainly very painful,
0:34:09 > 0:34:12but with a bit of luck they're going to be superficial
0:34:12 > 0:34:15and won't cause him too many problems, so he's in the right place.
0:34:15 > 0:34:19Regan's grace under pressure has impressed everyone involved in his care.
0:34:19 > 0:34:22The first thing he said when we arrived on scene
0:34:22 > 0:34:27was to thank us for coming, one of the politest kids.
0:34:27 > 0:34:30Just brought a tear to your eye, actually.
0:34:32 > 0:34:35Certainly choked me a bit when we first met him.
0:34:35 > 0:34:38So, with a bit of luck, he'll be OK.
0:34:38 > 0:34:40That's how special he is.
0:34:40 > 0:34:44It takes a lot to move seasoned medical professionals, and everyone had taken to Regan,
0:34:44 > 0:34:48who's joined us here now to have a chat about what he went through,
0:34:48 > 0:34:52and mum Amanda and dad Darren are also here to join in the chat.
0:34:52 > 0:34:54So, what a day that was.
0:34:54 > 0:34:56Yeah, it was quite a big day for me, as well.
0:34:56 > 0:34:58Yeah, how are you feeling at the moment?
0:34:58 > 0:35:02I'm feeling all right, nothing really hurts, it's going all right.
0:35:02 > 0:35:04- So, no pain left any more?- No.
0:35:04 > 0:35:06And how are you healing up, you're looking good on your face?
0:35:06 > 0:35:09Yes, just a few little red marks, but they'll go in a few months.
0:35:09 > 0:35:13- They said in a few months you'll be back to normal?- Yeah.
0:35:13 > 0:35:16You looked very calm, why weren't you freaking out?
0:35:16 > 0:35:21I was in my mind, but I just thought, it's not going to help me getting more angry, is it?
0:35:21 > 0:35:25So I just thought, calm yourself down, and just did what I had to do.
0:35:25 > 0:35:28And when you were burnt, how did...
0:35:28 > 0:35:30It's a terrible question to ask,
0:35:30 > 0:35:34but is it like when you burn your finger or something on a stove?
0:35:34 > 0:35:37It's like, if you can imagine when you get chips out of the oven
0:35:37 > 0:35:40and you touch the little metal thing on the top that's really hot,
0:35:40 > 0:35:44you go, "Ouch!" - imagine that all over my body.
0:35:44 > 0:35:47All my arms, my face, everywhere.
0:35:47 > 0:35:50Guys, you must have been in bits at this stage,
0:35:50 > 0:35:53when he was all bandaged up and strapped,
0:35:53 > 0:35:55you must have been in a terrible state.
0:35:55 > 0:36:03Yes, obviously it was mostly shock, so just instinct takes over,
0:36:03 > 0:36:08and I think afterwards, after he'd been taken away, the whole thing sinks in,
0:36:08 > 0:36:14but at the time I think it's just... everything is just instinctual and you just go with it.
0:36:14 > 0:36:20When he was actually at the hospital, you weren't there, because you couldn't... What happened?
0:36:20 > 0:36:23Because you were supposed to be following, but what happened?
0:36:23 > 0:36:25We actually got lost on the way,
0:36:25 > 0:36:31and halfway there I got a call from the doctors saying,
0:36:31 > 0:36:34"We're very worried about Regan's breathing,"
0:36:34 > 0:36:39and of course you can imagine as a mum driving knowing what's happened to your child
0:36:39 > 0:36:43and they phone you with this news, so I just went numb,
0:36:43 > 0:36:46I said to them, "Do whatever it takes,
0:36:46 > 0:36:49"I'll sign whatever needs to be signed when I get to the hospital."
0:36:49 > 0:36:52But by that point I couldn't feel my legs any more.
0:36:52 > 0:36:54I'm not surprised.
0:36:54 > 0:36:58Have you got any advice for other kids?
0:36:58 > 0:37:01I just want to say, because I'm feeling a bit sad for other people,
0:37:01 > 0:37:04there are probably kids doing the same thing now,
0:37:04 > 0:37:06and they're probably going through the same as I went through,
0:37:06 > 0:37:11and I want to say, it's not what it turns out to be, I thought it was cool, I was being a big man,
0:37:11 > 0:37:13so I could tell people I did this and that,
0:37:13 > 0:37:17but it's not as good as it turns out, it's nothing like it.
0:37:17 > 0:37:20So, don't mess around about barbecues and fires and things,
0:37:20 > 0:37:23because you don't know how big it's going to be.
0:37:23 > 0:37:25How are you feeling now overall?
0:37:25 > 0:37:27I'm all right, I'm in no pain at all, as I said.
0:37:27 > 0:37:31The first time I had my bandages I wasn't allowed to take a bath
0:37:31 > 0:37:33for like a week, so I stunk a bit.
0:37:33 > 0:37:36Do you know what, a kid of your age,
0:37:36 > 0:37:39I think that's pretty much standard.
0:37:39 > 0:37:42Amazing story, thank you very much for coming in and chatting to us.
0:37:42 > 0:37:45Thank you also for having us, thank you.
0:37:45 > 0:37:49Emergency control rooms are used to dealing with the unusual.
0:37:49 > 0:37:54This is the 999 call that came through to Hampshire Fire and Rescue Control one Sunday morning
0:37:54 > 0:37:55about a horse called Mischief.
0:38:16 > 0:38:20This is a job for the animal rescue specialists.
0:38:20 > 0:38:22It turns out the horse has escaped from its field,
0:38:22 > 0:38:25walked onto the tarpaulin covering the swimming-pool,
0:38:25 > 0:38:28thinking it was solid ground. He's gone under three times.
0:38:28 > 0:38:31The fire service filmed how they got him out.
0:38:32 > 0:38:36Mischief the horse is stranded in the shallow end of the swimming-pool
0:38:36 > 0:38:38in the garden next to his field.
0:38:38 > 0:38:43Vet Luke Gamble is calming him as the owner Sarah watches on.
0:38:43 > 0:38:48She's relieved his head's out of the water and he's free from the tarpaulin.
0:38:48 > 0:38:51'The weight of him just went through half of it,'
0:38:51 > 0:38:56but unfortunately he was over the reinforced part by that stage,
0:38:56 > 0:38:58which then caught up in his back legs.
0:38:58 > 0:39:02'As he panicked, it became tighter. There's nothing you can do.
0:39:02 > 0:39:05'The only thing we knew we couldn't do was get into the water with him'
0:39:05 > 0:39:07because he was thrashing around so much.
0:39:07 > 0:39:12Before they can start the rescue, vet Luke Gamble needs to sedate Mischief
0:39:12 > 0:39:15to reduce the danger to the horse and the firefighters.
0:39:15 > 0:39:18Getting the dosage absolutely right is critical.
0:39:18 > 0:39:20'If I used too much of the drug,'
0:39:20 > 0:39:25although I want a heavy sedation, the last thing I wanted was for him to go under the water.
0:39:25 > 0:39:28There's a huge risk then. He's a dead weight, at the bottom of the pool,
0:39:28 > 0:39:31he can potentially drown or inhale water,
0:39:31 > 0:39:34and we've got a whole different world of problems to deal with.
0:39:34 > 0:39:38'Likewise, if I don't use enough first time, I've got another crisis,
0:39:38 > 0:39:42'because he's then a risk to everyone who's working around him.'
0:39:42 > 0:39:45Leaping about, he's not going to put up with straps.
0:39:45 > 0:39:49If we pull him out and he kicks someone, even though he's not particularly big,
0:39:49 > 0:39:52getting kicked by a horse in the head...potentially fatal.
0:39:52 > 0:39:56The tranquilliser is doing its job. Mischief remains calm
0:39:56 > 0:40:01whilst animal rescue specialist Jim Green gets the straps around him.
0:40:01 > 0:40:04'We needed to lift the animal slightly
0:40:04 > 0:40:07'and then spill it over the side of the pool.
0:40:07 > 0:40:10'The barrel configuration is perfect for coming up and over the side of the pool,'
0:40:10 > 0:40:13but if you were to pull it for any length of time,
0:40:13 > 0:40:16what it tends to do is role the animal.
0:40:16 > 0:40:19That rolling effect can stimulate it to want to stand.
0:40:20 > 0:40:23Luke takes charge of the horse's head.
0:40:23 > 0:40:25'What we wanted was a good strong head collar,
0:40:25 > 0:40:28'that we could really hold on to, that wasn't going to break or snap.'
0:40:28 > 0:40:30It gave us a bit of a handle on him.
0:40:30 > 0:40:35The whole weight of a horse, really, all the movement, is in the head.
0:40:35 > 0:40:37Keeping control of the head is everything.
0:40:37 > 0:40:39While the firefighters get into position,
0:40:39 > 0:40:42Luke is twitching the end of Mischief's nose.
0:40:42 > 0:40:47It sounds harsh, but in fact it's a common method of calming a horse.
0:40:47 > 0:40:51'Horses really do respond to having the end of their nose pinched,'
0:40:51 > 0:40:56or sometimes you can use an ear twitch, which is a much more extreme form of twitch.
0:40:56 > 0:40:59But even sometimes a shoulder pinch also works.
0:40:59 > 0:41:03And it just does, in horses, release endorphins, which relaxes them.
0:41:06 > 0:41:08Everything's in place.
0:41:10 > 0:41:12One big heave...
0:41:17 > 0:41:19..and Mischief is out of the pool...
0:41:22 > 0:41:23..and on his feet.
0:41:28 > 0:41:30'I tried to delay things for a few seconds
0:41:30 > 0:41:32'by placing my knee just behind his head,
0:41:32 > 0:41:35'because that just gave everyone a moment to get away.
0:41:42 > 0:41:45'At one point, he does stumble a bit
0:41:45 > 0:41:48'but again, that is just the drug kicking in. He's had a huge dose.'
0:41:48 > 0:41:51That goes to show that, although he did seem quite calm,
0:41:51 > 0:41:55he was indeed quite stressed, as I think any animal would be
0:41:55 > 0:41:56when it's nearly drowned.
0:41:56 > 0:41:59And when he's checked him over, miraculously,
0:41:59 > 0:42:01he has hardly any injuries.
0:42:01 > 0:42:05'The only thing he got from the rescue was a tiny little cut on his fetlock.'
0:42:05 > 0:42:10He was not even lame. He was not stiff or anything. It was wonderful.
0:42:13 > 0:42:16It's been a textbook rescue.
0:42:16 > 0:42:19'This rescue went to plan and, at the end of the day,
0:42:19 > 0:42:22'firefighters and the public were safe,'
0:42:22 > 0:42:26the pony was uninjured and we had a good result.
0:42:26 > 0:42:28'Mischief was calm,'
0:42:28 > 0:42:30he was just wonderfully treated.
0:42:30 > 0:42:33'We certainly couldn't have got him out ourselves.
0:42:33 > 0:42:36'We could possibly in time have managed to build a ramp
0:42:36 > 0:42:39'but I don't know how we'd have built the ramp out of the swimming pool,'
0:42:39 > 0:42:42and he'd have undoubtedly got hurt coming out.
0:42:44 > 0:42:49We've had some charming people on this programme, particularly Regan, who wants to be a cameraman.
0:42:49 > 0:42:53And your Bob. Love is sharing the mobility scooter, it seems.
0:42:53 > 0:42:56- You see, there is love out there. - See you next time on Real Rescues.
0:42:56 > 0:42:57Goodbye.
0:43:19 > 0:43:21Subtitles by Red Bee Media Ltd
0:43:21 > 0:43:23E-mail subtitling@bbc.co.uk