0:00:02 > 0:00:05Today on Real Rescues, Julie's Labrador has fallen off a cliff.
0:00:05 > 0:00:09She's climbed up 100 feet to save it, but now they're both in danger.
0:00:09 > 0:00:12- She's in a bit of a precarious situation.- Oh, yeah.
0:00:12 > 0:00:15And Shirley, who makes a desperate 999 call,
0:00:15 > 0:00:19her block of flats is on fire, and she's trapped on the top floor.
0:00:50 > 0:00:54Hello, and welcome to Real Rescues from the South Western Ambulance Control Centre,
0:00:54 > 0:00:57where they're taking 999 calls and dealing with emergencies
0:00:57 > 0:00:59day and night.
0:00:59 > 0:01:03The team is trained to deal with every sort of medical emergency.
0:01:03 > 0:01:06At their disposal are ambulances, rapid-response cars, medibikes
0:01:06 > 0:01:08and four air ambulances, and
0:01:08 > 0:01:11we'll be chatting to some of them during the course of the programme.
0:01:11 > 0:01:15Right now, though, a drama 100 feet up a very steep cliff.
0:01:15 > 0:01:19Julie thought she was doing the right thing when she climbed up to save her dog Maddie.
0:01:19 > 0:01:24Instead, it became a case of not just the dog but the owner needing rescuing, too.
0:01:24 > 0:01:27Every minute is still etched in Julie's memory.
0:01:34 > 0:01:40The Portland coastguard rescue helicopter 106 has reached Dunscombe Cliffs on the Devon coast.
0:01:40 > 0:01:42Lots of people on the cliff at the top there.
0:01:42 > 0:01:45Oh, yeah, I've got it, yeah. A bit further, yeah?
0:01:45 > 0:01:49The first task is pinpointing Julie's exact position.
0:01:49 > 0:01:56Winch operator Spike is leaning out of the aircraft looking, as winchman Buck uses the aircraft's cameras.
0:01:57 > 0:02:01If you come along, you'll see a team up on the cliff edge.
0:02:01 > 0:02:03They are above the casualty, over.
0:02:03 > 0:02:07The coastguard on the clifftop guide helicopter 106 to the spot.
0:02:10 > 0:02:12OK, they're down in the low one o'clock there, Kev.
0:02:12 > 0:02:17Below the cliff, below our location, female with a black Lab.
0:02:17 > 0:02:20She's well off to the left, Kev, from this position.
0:02:20 > 0:02:23- OK.- Mobile 106, roger that.
0:02:24 > 0:02:26OK, clear to move left, Kev.
0:02:26 > 0:02:28Keep coming left.
0:02:28 > 0:02:30And steady. Visual.
0:02:30 > 0:02:33Yeah, she's down in the low three o'clock.
0:02:33 > 0:02:37Come back, Kev. Clear behind, come back so you can get a visual.
0:02:37 > 0:02:40Oh, yeah. She's in a bit of a precarious situation.
0:02:40 > 0:02:42Oh, yeah.
0:02:42 > 0:02:44It's a terrifying sight.
0:02:44 > 0:02:47Julie's hanging on to a bush
0:02:47 > 0:02:52and at the same time using her knees to keep her dog from tumbling down the cliff.
0:02:52 > 0:02:55She's been holding on for three-quarters of an hour.
0:02:55 > 0:02:59Below her is a 100-foot drop.
0:02:59 > 0:03:04- Rescue 106, Portland. - We're on scene, we're visual the woman and her dog.
0:03:04 > 0:03:08The helicopter has been called out because coastguard volunteers at the top
0:03:08 > 0:03:13have found the conditions too difficult to lower a man down the cliff.
0:03:13 > 0:03:16To get a holdfast into the ground, we use five four-foot steel stakes.
0:03:16 > 0:03:19The ground there was so wet the stakes would just go
0:03:19 > 0:03:24straight into the ground. And put a rope on them with a weight on them would pull them straight out again.
0:03:24 > 0:03:27With them is Julie's husband.
0:03:27 > 0:03:31He can't quite believe how an early-morning dog walk has ended with
0:03:31 > 0:03:35his wife clinging onto the cliff for dear life.
0:03:35 > 0:03:39Steve had taken both their dogs, Maddie and Harvey, from their holiday caravan.
0:03:39 > 0:03:42The dogs were off the lead, as they were inland.
0:03:42 > 0:03:47Harvey and Maddie both ran off across the fields, having a great time.
0:03:47 > 0:03:51They then found a path taking them down through a valley,
0:03:51 > 0:03:54but instead of going inland, headed towards the sea.
0:03:54 > 0:03:58When Harvey came back alone, Steve knew something was wrong.
0:03:58 > 0:04:03I was beginning to get quite worried because I know she loves the water, particularly the sea,
0:04:03 > 0:04:08and she'd obviously headed in that direction, so I was calling, shouting.
0:04:08 > 0:04:13After 20 minutes' searching, there was still no sign of Maddie.
0:04:13 > 0:04:16It became very apparent that she had gone over the cliff edge in some shape or form.
0:04:16 > 0:04:19Steve came running back to the caravan and instantly he just...
0:04:19 > 0:04:24I knew something was wrong, because he just had Harvey with him.
0:04:24 > 0:04:29Obviously, the panic begins to set in, so I ran down to the beach,
0:04:29 > 0:04:31and Steve went along the top.
0:04:31 > 0:04:35Both frantically searched for Maddie with Steve up above and Julie below.
0:04:35 > 0:04:40- Then she spotted something black high up on the cliff face. - It had to be Maddie.
0:04:40 > 0:04:43There was no way she was going up or down, so I had to go up after her.
0:04:43 > 0:04:47Julie set off, hauling herself up the steep cliff.
0:04:47 > 0:04:52I didn't realise when I was climbing up, because you are grabbing at anything, you can't go down.
0:04:52 > 0:04:57Julie's only thought was to get to Maddie, grabbing at any brush or grass.
0:04:57 > 0:05:02Somehow, she made it to the shaking and terrified dog.
0:05:02 > 0:05:06By the time the coastguard helicopter crew gets her in their sights, Julie's
0:05:06 > 0:05:11at the limits of her strength, but all her thoughts are for the dog.
0:05:11 > 0:05:14I had one hand on Maddie's collar.
0:05:14 > 0:05:17I thought, "If she does go, I've got her around the neck."
0:05:17 > 0:05:20And another one holding onto the bush.
0:05:20 > 0:05:24Luckily enough, there was a big bush. She was just shaking.
0:05:24 > 0:05:26Each time she sort of moved or anything, she slipped a bit.
0:05:26 > 0:05:30And when she tried to rearrange herself, she would slip a bit more.
0:05:30 > 0:05:34Then I kept trying to change with arms, because my arms were aching!
0:05:34 > 0:05:38And my legs were aching, but if I'd have taken my legs away, she would have gone.
0:05:38 > 0:05:44Somehow, Julie has managed to hold onto her dog, the bush and call Steve on her mobile phone.
0:05:44 > 0:05:48I was very anxious, because I knew Julie and Maddie were on the cliff edge.
0:05:48 > 0:05:53It was getting wet, so I was very concerned that they might slip and end up at the base of the cliff.
0:05:53 > 0:05:55When the clifftop coastguard
0:05:55 > 0:06:01realised it was too dangerous to attempt a rescue from the ground, they scrambled the helicopter.
0:06:01 > 0:06:04Steve relayed the news to Julie.
0:06:04 > 0:06:08I felt stupid and silly that we'd managed to get ourselves on the edge
0:06:08 > 0:06:16of a cliff and they'd had to raise a helicopter, the expense and time, but there was no option.
0:06:17 > 0:06:22Julie's endurance is being tested to the limit as she continues to protect Maddie from falling.
0:06:22 > 0:06:25It's become a race against time to save them.
0:06:27 > 0:06:30My arms and legs were killing me.
0:06:30 > 0:06:34I just kept thinking, "I can't stay here for much longer."
0:06:34 > 0:06:37It just seemed to go on for ever and ever.
0:06:37 > 0:06:40Julie is clinging onto that gorse bush for dear life.
0:06:40 > 0:06:43As we will see in a moment, her position is so precarious
0:06:43 > 0:06:47that she could be dislodged by the helicopter's downdraught. Nick.
0:06:47 > 0:06:50Yeah, I just need to... Let's get started.
0:06:50 > 0:06:52I'll tell you what, meet Shirley. Hello?
0:06:52 > 0:06:55- Hello.- Hello.
0:06:55 > 0:06:59We're just going to say hello and introduce you to Shirley before we continue.
0:06:59 > 0:07:05When Shirley got home late one evening, she got herself a bowl of cereal and started watching telly.
0:07:05 > 0:07:07- That's right, isn't it? - That's right, yeah.
0:07:07 > 0:07:11Nothing unusual about that, but suddenly she heard a commotion outside?
0:07:11 > 0:07:13- Yeah.- You did?- Yeah.
0:07:13 > 0:07:15- Big commotion?- Yeah.- Yeah.- Yeah.
0:07:15 > 0:07:19The next thing she knew, smoke was pouring in through her front door, which has got to be frightening.
0:07:19 > 0:07:21The fire detectors went off.
0:07:21 > 0:07:25- Your fire detector went off, yeah? - Yes, but when I heard the commotion first, I then rung
0:07:25 > 0:07:30the police first, because of the problems that we'd had downstairs.
0:07:30 > 0:07:32- Yeah.- Yeah? Then...
0:07:32 > 0:07:34- Hang on, we haven't done the film yet.- Oh, right.
0:07:34 > 0:07:38Cos we can show you the call. Would you say it was one of the most frightening nights of your life?
0:07:38 > 0:07:40It was, yes, yeah, definitely that.
0:07:40 > 0:07:43This is the 999 call she made.
0:09:14 > 0:09:16- That sounded really frightening. - Hmm.
0:09:16 > 0:09:19Shirley's just soaking it up. First time you've heard that call, isn't it?
0:09:19 > 0:09:23- Yeah.- This is Nigel.- Yeah, we was talking about it last night.- Yeah.
0:09:23 > 0:09:26So, at that stage, you sounded very, very frightened.
0:09:26 > 0:09:28I was. Sorry.
0:09:28 > 0:09:31It's made you quite emotional, darling, hasn't it?
0:09:31 > 0:09:34This chappie here I never met until yesterday,
0:09:34 > 0:09:37so putting it with it all, you know,
0:09:37 > 0:09:41it put a different light on the subject, really, didn't it?
0:09:41 > 0:09:43I was talking to the man.
0:09:43 > 0:09:46It actually helped to save my life.
0:09:46 > 0:09:48Yesterday. Do you know what I mean?
0:09:48 > 0:09:50It's pretty amazing, isn't it?
0:09:50 > 0:09:52We'll give you a little rest. You can hear how...
0:09:52 > 0:09:56No, I'm fine, I just want these firemen to be acknowledged for the
0:09:56 > 0:10:00work they've done, and the ambulance service as well.
0:10:00 > 0:10:02They were absolutely brilliant, I'll never forget it.
0:10:02 > 0:10:04Well, we can have a listen to a little more.
0:10:04 > 0:10:09Before we do, plainly she's very worried at that stage and your job is to keep her calm.
0:10:09 > 0:10:13You were aware about the fire? You heard from other people that there was a big fire?
0:10:13 > 0:10:21I took the original call and I realised very early on that we had a very serious, well-developed fire.
0:10:21 > 0:10:23We only had a couple of repeat calls.
0:10:23 > 0:10:26One of those repeat calls was from Shirley.
0:10:26 > 0:10:30I decided to keep her on the phone and continue talking to her,
0:10:30 > 0:10:33trying to make her feel as safe as possible.
0:10:33 > 0:10:38While I was actually talking to her, there are a few breaks in the
0:10:38 > 0:10:41recording, that was when I put my finger over the microphone
0:10:41 > 0:10:49and actually was giving directions to my control staff to advise the crews on scene
0:10:49 > 0:10:54whereabouts in the flat Shirley was actually to, so they could put the ladder at the right window.
0:10:54 > 0:10:57You can see, in that first part, you could just see
0:10:57 > 0:11:00a little change in tone with you when you realise she was upset.
0:11:00 > 0:11:02You called her "flower" or "pet" or something.
0:11:02 > 0:11:04"My love", it's a Cornish thing.
0:11:04 > 0:11:08At that point, it's almost like you started to feel more confident,
0:11:08 > 0:11:11you could hear this calm voice on the other end of the phone.
0:11:11 > 0:11:15- Yes, marvellous.- I tell you what, let's get in to the second part.
0:11:15 > 0:11:19Help is on the way, but Shirley's still stranded in a top-floor flat, as you've heard.
0:11:19 > 0:11:21- I'm OK. - Are you sure you're all right?
0:11:21 > 0:11:23- I'm fine.- ..in a top-floor flat.
0:11:23 > 0:11:27Her only lifeline is Nigel on the end of the phone.
0:11:49 > 0:11:51FIRE ALARM BEEPS
0:13:01 > 0:13:06Shouting "Hang on! Don't come out the window!"
0:13:06 > 0:13:08They was fantastic, really.
0:13:08 > 0:13:11Let's introduce you also to Nigel...
0:13:11 > 0:13:14Sorry, not Nigel. I'm introducing Martin, this time.
0:13:14 > 0:13:17I'm getting caught up myself here.
0:13:17 > 0:13:21- You're in control of the crew that's turned up.- Yeah.
0:13:21 > 0:13:27She's already warned everyone that she's 65, but don't go by that, she's fairly feisty!
0:13:27 > 0:13:29We had a warning.
0:13:29 > 0:13:31She was trying to hop out the window?
0:13:31 > 0:13:34We were talking to Nigel.
0:13:34 > 0:13:37Obviously we'd already rescued someone from the other side,
0:13:37 > 0:13:39Arthur, on the other top flat.
0:13:39 > 0:13:41We were unaware of who was in the property.
0:13:41 > 0:13:43There was no real information about who was there.
0:13:43 > 0:13:47All I had was a lot of people running around, all a bit over-excited.
0:13:47 > 0:13:51The doors had been left in the property, so I had smoke coming out of every window.
0:13:51 > 0:13:54- But the neighbours were saying, "What about Shirley?"- Yeah.
0:13:54 > 0:13:58Nigel had told us where Shirley was.
0:13:58 > 0:14:00So we knew we had to get to Shirley next.
0:14:00 > 0:14:05I sent two of my crew in to actually go up the stairs, to get into her flat to help her out.
0:14:05 > 0:14:09They helped Arthur out on one side and they were coming in to help Shirley out the other.
0:14:09 > 0:14:11They banged my door down.
0:14:11 > 0:14:13Banged your door down?
0:14:13 > 0:14:17And a ladder rescue, which is a fairly unusual thing, I'm told?
0:14:17 > 0:14:18Yeah, we had a probationer on our watch.
0:14:18 > 0:14:22I did say to him, it's not very often that we get these sorts of rescues.
0:14:22 > 0:14:25Also, two ladders to be used, all at once. We were the
0:14:25 > 0:14:30first crew there and we were there on our own for about five minutes until the second crew turned up.
0:14:30 > 0:14:32So the pressure was on.
0:14:32 > 0:14:33The guys worked really well.
0:14:33 > 0:14:39Moving ladders around like that, 113 kilogram ladder, it's a lot of weight to be throwing around.
0:14:39 > 0:14:41We heard it crash against the window.
0:14:41 > 0:14:43That's a reassuring sound, though.
0:14:43 > 0:14:47Didn't really have an awful lot of room downstairs below the window, either.
0:14:47 > 0:14:49- Did they not?- It was quite a difficult pitch.
0:14:49 > 0:14:52Did they give you a fireman's lift?
0:14:52 > 0:15:00No, the two men that came in, the man outside was telling me to open my window.
0:15:00 > 0:15:06I was petrified. But, anyhow, we managed, with the help of the two officers that came in.
0:15:06 > 0:15:08They were shoving me through the window.
0:15:08 > 0:15:11One was getting my leg up over the window, just imagine.
0:15:13 > 0:15:17But we did it. And they managed to turn me around, somehow or another.
0:15:17 > 0:15:20I was still screaming my head off.
0:15:20 > 0:15:22I think... What was he called?
0:15:22 > 0:15:26- Stephen. - Stephen, he was only a youngster.
0:15:26 > 0:15:28I grabbed a packet of cigarettes.
0:15:28 > 0:15:31There were three fags in, I managed to grab them.
0:15:31 > 0:15:33Shouldn't you leave those?
0:15:33 > 0:15:35I didn't have them anyhow, cos he took them away from me!
0:15:37 > 0:15:40Going down the ladder...
0:15:40 > 0:15:41You're diabetic, aren't you?
0:15:41 > 0:15:44- Yeah.- Did you remember your insulin and stuff?
0:15:44 > 0:15:46Couldn't take nothing.
0:15:46 > 0:15:49Hang on, you couldn't take the insulin but you took your fags?
0:15:49 > 0:15:53No, well, I'd already done my injection that night.
0:15:53 > 0:15:56Anyway, he got me down
0:15:56 > 0:16:01and he was brilliant. He was talking me through, how many steps left, "You're doing brilliant.
0:16:01 > 0:16:02"Come on, Shirley, keep going."
0:16:02 > 0:16:05And we managed to get down the bottom.
0:16:05 > 0:16:11He then handed me over to the ambulance man, to take over.
0:16:11 > 0:16:13I said, "Have you got my fags?"
0:16:13 > 0:16:15"Yeah, you can have them later."
0:16:15 > 0:16:19The long and the short of it was, you were the last one out of the building.
0:16:19 > 0:16:22The guys did a brilliant job in looking after you.
0:16:22 > 0:16:25I can't emphasise enough.
0:16:25 > 0:16:28If I can get, with this interview,
0:16:28 > 0:16:29enough across
0:16:29 > 0:16:31to cover these boys...
0:16:31 > 0:16:34Trust me, this interview has gone very well and you've done a very
0:16:34 > 0:16:38- good job of telling people what a great job they did.- They're absolutely brilliant.
0:16:38 > 0:16:43They are. Gentlemen, it's been a joy having you. Thank you very much.
0:16:43 > 0:16:45They have been good as gold to me, up here.
0:16:45 > 0:16:48I feel I've known them all my life.
0:16:48 > 0:16:53So I'm thankful we had the fire last year because it's given me a really...
0:16:53 > 0:16:57A new view? I tell you what, we'll chat on. We have to carry on with the rest of the programme.
0:16:57 > 0:17:00But you and I can stay and chat on for a bit longer. Louise?
0:17:00 > 0:17:02Shirley, brilliant.
0:17:02 > 0:17:05Now, if a young baby is unwell, it can't tell you what's wrong.
0:17:05 > 0:17:09So parents and professionals have to take every symptom seriously.
0:17:09 > 0:17:14In this next rescue, a team race to help a newborn who's not yet a week old.
0:17:14 > 0:17:17SIREN BLARES
0:17:21 > 0:17:24A 999 call has come in from an extremely worried new mum.
0:17:24 > 0:17:30Her five-day-old baby boy is turning blue and she says his arms and legs have gone floppy.
0:17:30 > 0:17:37Critical care ambulance doctor Simon Brown and technician Paul Steward waste no time in getting to him.
0:17:37 > 0:17:41A floppy baby could be a sign that a very serious condition is developing.
0:17:41 > 0:17:47At five days old, they're very vulnerable to infection and can't regulate their own body temperature.
0:17:47 > 0:17:51- Hello.- The baby was crying, very hysterically.
0:17:51 > 0:17:56He's very colicky today. I went upstairs quickly to give him some drops.
0:17:56 > 0:18:01And, in this moment, it looked like he got the liquid the wrong way or something.
0:18:01 > 0:18:04Suddenly he was like... And turned black.
0:18:04 > 0:18:10And now he is different. He stopped breathing for a few seconds.
0:18:10 > 0:18:14- And I started to pat him, like that. - Yeah, that's good.
0:18:14 > 0:18:16Then I put him like this.
0:18:16 > 0:18:20And how long was it before he started breathing again?
0:18:20 > 0:18:24Well, a few seconds. But he turned, like, deeper black.
0:18:24 > 0:18:26OK. Was it a bluey colour?
0:18:26 > 0:18:32- Yeah.- OK. And how long was it before he was opening his eyes and recognising you again?
0:18:32 > 0:18:34I don't know. One minute, two minutes.
0:18:34 > 0:18:37'For a baby to stop breathing,'
0:18:37 > 0:18:40it can be a sign of a serious underlying illness.
0:18:40 > 0:18:43It could be the first signs of infection.
0:18:43 > 0:18:46It could be a sign of a convulsion and so on.
0:18:46 > 0:18:52It's important that we get there quickly in order to make sure the baby isn't starved of oxygen.
0:18:52 > 0:18:59Although baby Nikita is now almost back to his normal colour, mum Nadia says he's still not his usual self.
0:19:01 > 0:19:05What I'm going to do is check him over from top to toe to see how he is.
0:19:05 > 0:19:08- Earlier on today, has he been feeding perfectly normally?- Yeah.
0:19:08 > 0:19:10And the drops you were giving him were...?
0:19:12 > 0:19:15- Gripe water.- OK. Has he been colicky?
0:19:15 > 0:19:19- Yeah.- Nikita is gurgling away in a fairly normal manner now.
0:19:19 > 0:19:24But Simon thinks he still seems a little dazed and wants to check his blood sugar levels.
0:19:24 > 0:19:27That involves a tiny pinprick in his foot.
0:19:27 > 0:19:29He won't be too pleased with this.
0:19:30 > 0:19:33- Good. I know, young man. - BABY CRIES
0:19:33 > 0:19:39He doesn't like it one bit, but that scream shows Nikita is taking in plenty of air, a good sign.
0:19:39 > 0:19:42We've checked his blood sugar and that's 8.9, which is normal.
0:19:42 > 0:19:45That excludes it being low blood sugar.
0:19:45 > 0:19:48Blood sugar is fine, he's behaving himself.
0:19:48 > 0:19:52His colour is back to normal, now he's had a good scream and everything.
0:19:53 > 0:19:58It could have been the gripe water drops that Nadia gave him that set this off.
0:19:58 > 0:20:02Sometimes what babies can do is, when they try to swallow something, they get the swallowing wrong.
0:20:02 > 0:20:06So he's trying to swallow, but his tongue's not doing quite the right thing.
0:20:06 > 0:20:10You look at him and you know he's trying to swallow but he's not getting it right.
0:20:10 > 0:20:13Sometimes that can make them change colour
0:20:13 > 0:20:17until he actually gets things right and actually starts breathing again.
0:20:19 > 0:20:24A few more checks and Simon's satisfied that there's no sign of infection.
0:20:24 > 0:20:28- But he does suspect that Nikita has a problem with his stomach. - See how things go.
0:20:28 > 0:20:34If he develops a lot of diarrhoea and he's vomiting, then he ought to be checked out by your own GP.
0:20:34 > 0:20:36But see how he goes over the next day or so.
0:20:36 > 0:20:39If you're worried at all, give the GP's surgery a call.
0:20:39 > 0:20:42If it's out of hours, then you can phone the out-of-hours and
0:20:42 > 0:20:45they will have a chat with you and see him if necessary.
0:20:45 > 0:20:49Until Nikita gets the hang of swallowing properly, this could happen again.
0:20:49 > 0:20:53And Nadia should carry out just the same actions.
0:20:53 > 0:20:56If things change and he's off his feeds, if he's obviously
0:20:56 > 0:21:01not himself, if he's very floppy, if he looks very pale and pasty, it would be best if he's checked
0:21:01 > 0:21:07over again to make sure something isn't developing that wasn't apparent at the time I examined him.
0:21:10 > 0:21:15Still to come on Real Rescues, the hidden dangers of the helicopter winch wire.
0:21:15 > 0:21:21I'll be talking to the crew of 106 about when not to grab a winch wire.
0:21:21 > 0:21:23It could lead to static shock.
0:21:23 > 0:21:26And meet Byron, one of Britain's international rescue dogs, so highly
0:21:26 > 0:21:29trained he's in demand all over the world.
0:21:32 > 0:21:35So, back to that rescue on a cliff in Devon.
0:21:35 > 0:21:40Maddie the Labrador has fallen and Julie, her owner, has climbed to save her.
0:21:40 > 0:21:41Now they both need rescuing.
0:21:41 > 0:21:44The coastguard helicopter needs to get in position.
0:21:44 > 0:21:49But the fear is that Julie will lose her grip in the downdraught of the rotor blades.
0:21:51 > 0:21:56Coastguard rescue helicopter 106 is hovering above Dunscombe Cliffs.
0:21:56 > 0:22:01On the right, forward. Your tail's clear, your tips are clear.
0:22:01 > 0:22:04Down below, Julie is still hanging on.
0:22:04 > 0:22:06It's a severe test of her physical strength.
0:22:06 > 0:22:12But with the sound of help so close now, giving up is not an option.
0:22:12 > 0:22:18There wasn't going to be a worst-case scenario. We were going to be fine.
0:22:18 > 0:22:23I wasn't going without Maddie, so there was no worst-case scenario.
0:22:25 > 0:22:29Winchman "Buck" Rogers is preparing to be lowered down to rescue Julie.
0:22:29 > 0:22:31- What do you reckon, Buck? See where she is?- Yeah.
0:22:31 > 0:22:34OK, come right. There's a nice bare patch there.
0:22:34 > 0:22:38OK? If we put you on the grassy bit below the bare patch. What do you think?
0:22:38 > 0:22:40Yeah, that would be fine, I think.
0:22:40 > 0:22:46Winch op Spike will place Buck a little lower on the cliff so he can walk up.
0:22:46 > 0:22:50'As the aircraft comes over the top of her, which it has to do'
0:22:50 > 0:22:52in order to get me to her, then
0:22:52 > 0:22:55the rotor wash, which is coming down from the rotor blades,
0:22:55 > 0:22:59that may be a force that breaks her handhold.
0:22:59 > 0:23:02So if I'm below her at that time,
0:23:02 > 0:23:07then we have the opportunity, hopefully, to arrest her fall.
0:23:07 > 0:23:10OK, downwash is well behind the aircraft.
0:23:10 > 0:23:14But the noise and the wind from the helicopter is frightening Maddie.
0:23:14 > 0:23:16She tries to move out of the way.
0:23:16 > 0:23:22It terrified Maddie, but it wasn't as bad as I thought it would be.
0:23:23 > 0:23:28Winch op Spike gives very precise instructions to pilot Kevin Balls
0:23:28 > 0:23:31as they carefully pull Buck up the steep incline.
0:23:31 > 0:23:33Forward five for nine.
0:23:33 > 0:23:36Forward only now four.
0:23:36 > 0:23:40For safety, their plan is to lift Maddie first.
0:23:40 > 0:23:43We're going to take the dog to the top of the cliff.
0:23:43 > 0:23:45All right.
0:23:45 > 0:23:48- With the casualty now. - Buck has made it to Julie.
0:23:48 > 0:23:53He's going to put Maddie in a secure valise bag, normally used to rescue children.
0:23:53 > 0:23:56'She was quite good because she was so frightened that'
0:23:56 > 0:23:59it didn't take that long to get her in.
0:23:59 > 0:24:04Because Julie was there, the friendly face that the dog knew, the dog was nice and calm about
0:24:04 > 0:24:07being put into a bag that it had never been in before.
0:24:07 > 0:24:11With Julie already in a safe place, I was then able to just come away.
0:24:11 > 0:24:13Up gently.
0:24:13 > 0:24:15Dog and winchman are clear.
0:24:17 > 0:24:22They quickly winch Maddie through the air to safety at the top of the cliff.
0:24:22 > 0:24:24It was absolutely amazing.
0:24:24 > 0:24:28It's a shame Maddie can't talk, really, to tell you how she felt!
0:24:28 > 0:24:31OK, he's handed the valise, the dog,
0:24:31 > 0:24:33to the coastguard unit.
0:24:33 > 0:24:37OK, got the dog out of the valise.
0:24:37 > 0:24:40Maddie was clearly happy to be back on level ground.
0:24:40 > 0:24:43She was wagging her tail, very pleased to see me,
0:24:43 > 0:24:47obviously shaken up, but we were really pleased to see each other.
0:24:47 > 0:24:52Now it's Julie's turn. Spike has dropped Buck on the cliff once more.
0:24:52 > 0:24:56OK, I've got Buck with her at the moment, winching in.
0:24:56 > 0:24:59I take it he wants to go at that sort of speed?
0:24:59 > 0:25:02Yeah, he wants to go straight up, no messing. Winching in. Stop winching.
0:25:02 > 0:25:04He's with the casualty now.
0:25:04 > 0:25:07Buck uses a more traditional strop for Julie.
0:25:07 > 0:25:09106, Buck, ready when you are.
0:25:09 > 0:25:12Roger, OK. Forward one and up gently.
0:25:14 > 0:25:17Through the trees. Continue up.
0:25:18 > 0:25:21Worn out from having to hang on for almost an hour,
0:25:21 > 0:25:25Julie's very relieved to be lifted away from the unstable cliff.
0:25:25 > 0:25:28I'm just very, very grateful to them.
0:25:28 > 0:25:33Winching up. About three to the deck. Two to the deck. One. Contact.
0:25:35 > 0:25:37To everyone's joy, they're safely down.
0:25:37 > 0:25:42Julie looked surprisingly calm, a little bit windswept,
0:25:42 > 0:25:46but she remained calm, which was great under the circumstances.
0:25:46 > 0:25:52I was just glad to be back, glad to see Steve, glad to see Maddie and everybody was safe and happy.
0:25:52 > 0:25:58With Buck back on board, Rescue 106 can head to its base on Portland.
0:25:58 > 0:26:04Steve and Julie and Maddie return to their caravan and try to come to terms with what's happened.
0:26:04 > 0:26:10We were all three of us very shaken up, so, yeah, we...
0:26:10 > 0:26:12tried to relax.
0:26:12 > 0:26:16We were very relieved that we were all fit and well
0:26:16 > 0:26:21and, after a few hours, we sort of came back down to earth, realised
0:26:21 > 0:26:26what we'd been through, realised how lucky we were and then were able to continue with our holiday.
0:26:26 > 0:26:30And Julie is indebted to the coastguard rescue teams.
0:26:30 > 0:26:32I'm just very grateful.
0:26:32 > 0:26:36That's the only words I can say, I'm so grateful.
0:26:39 > 0:26:42And a bit later, I'll be with the crew of Coastguard 106, learning
0:26:42 > 0:26:48about the special language they use to make rescues inch-perfect. Nick.
0:26:48 > 0:26:54Now, some serious illnesses creep up on you. Coughs, colds, sneezes, high temperatures are all symptoms
0:26:54 > 0:26:59that on their own are common, but all together can mean something much more serious.
0:26:59 > 0:27:02Eight-year-old Kieran has been feeling ill for a few weeks.
0:27:02 > 0:27:07His mum took him to the GP, who took one look at Kieran and immediately called an ambulance.
0:27:11 > 0:27:14The ambulance crew, Jason Harrop and Andy College,
0:27:14 > 0:27:19head straight for the GP's room, where young Kieran is being treated by two doctors.
0:27:22 > 0:27:24That's something to tell the people at school, isn't it?
0:27:27 > 0:27:30Who teaches you? Does your mum teach you?
0:27:30 > 0:27:33My mum taught me at home until I was 11.
0:27:33 > 0:27:35Jason is trying to keep Kieran relaxed.
0:27:35 > 0:27:38He realises how terrifying this can be.
0:27:38 > 0:27:40Mum's been worried about Kieran for a couple of weeks.
0:27:40 > 0:27:44He's had a cough and temperature and now he's struggling to breathe.
0:27:44 > 0:27:49Dr Catriona Davis knew something was seriously wrong as soon as he walked through her door.
0:27:49 > 0:27:53Immediately I was a bit alarmed because I'd seen a lot of children
0:27:53 > 0:27:57with coughs and colds that morning, but he looked very unwell.
0:27:57 > 0:28:01He was breathing very quickly and I could tell he was quite pale in
0:28:01 > 0:28:06himself and I noticed that his lips were beginning to go slightly blue.
0:28:08 > 0:28:10Yeah.
0:28:10 > 0:28:17Dr Stef is fitting a cannula in case Kieran needs intravenous drugs on the way to hospital.
0:28:17 > 0:28:20They're very worried as he's breathing at twice the normal rate.
0:28:20 > 0:28:23Right, OK, let's do it.
0:28:24 > 0:28:29We need to pick up the point at which they're very unwell before
0:28:29 > 0:28:35they deteriorate even further, because a child, when they're unwell, fortunately gets better
0:28:35 > 0:28:39very quickly, but also they can suddenly deteriorate very quickly.
0:28:40 > 0:28:42They get him on board the ambulance.
0:28:42 > 0:28:48Before they get moving, they set up their equipment so they can monitor his heart and oxygen levels.
0:28:48 > 0:28:51Kieran, we're going to stick some stickers on you if that's all right with you.
0:28:51 > 0:28:53It's going to see what your heart's doing.
0:28:53 > 0:28:57Kieran's very pale, but he's not making any fuss.
0:28:59 > 0:29:01Kieran, is it all right if we pop a little mask on your face?
0:29:01 > 0:29:09Let's give you some oxygen. See if we can help your breathing. Good man.
0:29:09 > 0:29:14The doctor leaves his patient in Jason's capable hands. Kieran's already responding well.
0:29:14 > 0:29:17Nicely coming up.
0:29:17 > 0:29:20Those numbers there, that's the percentage of oxygen in the blood.
0:29:20 > 0:29:26- It was 82 in the other room. - It's coming up with 96 with the oxygen there, so that's nice.
0:29:28 > 0:29:30They set off for the hospital.
0:29:30 > 0:29:35Jason wants to keep Kieran relaxed and alert, so he needs to get him talking.
0:29:35 > 0:29:38So what's your favourite subject when you're being taught at home?
0:29:38 > 0:29:40What do you like being taught?
0:29:41 > 0:29:43OK.
0:29:44 > 0:29:46You teach yourself?
0:29:59 > 0:30:00What do you like reading?
0:30:00 > 0:30:02- What?- What do you like to read?
0:30:05 > 0:30:06Wow.
0:30:09 > 0:30:12It turns out that Kieran's an academic with some street cred, too.
0:30:16 > 0:30:18Electric guitar? That's pretty cool.
0:30:18 > 0:30:22But at the moment, he's a very ill young man.
0:30:22 > 0:30:26Jason continues to reassure him by explaining the read-outs on the equipment.
0:30:26 > 0:30:30You see that we're taking the strain off your heart?
0:30:30 > 0:30:34This number is the percentage of oxygen in your blood, and that was 82.
0:30:34 > 0:30:37It's now 97, so it's coming up a lot.
0:30:37 > 0:30:40So this means that this number can slow down a little
0:30:40 > 0:30:45because it's not having to work as hard to get the same amount of oxygen around your body.
0:30:45 > 0:30:50The doctor told me that that was 180 when this was 82.
0:30:50 > 0:30:53So that one comes up so this one can come down a little bit.
0:30:53 > 0:30:57His oxygen levels are much improved, but he's still feeling rough with a high fever.
0:30:57 > 0:31:01Jason gives him some ibuprofen to help.
0:31:01 > 0:31:03You put that in your mouth and squeeze.
0:31:03 > 0:31:05Squeeze it like a tube of toothpaste.
0:31:07 > 0:31:11Should taste like orange flavour, I think.
0:31:11 > 0:31:15- There you go. - They've arrived at the hospital.
0:31:16 > 0:31:22Kieran's GP has already phoned the A&E department and doctors are ready to see him straight away.
0:31:22 > 0:31:27It's just as well because it emerges that his illness is very serious indeed.
0:31:28 > 0:31:31Just had an update from the doctors that they found
0:31:31 > 0:31:36that he's got pneumonia and has got quite a lot of fluid on his lungs.
0:31:36 > 0:31:41It can be quite a life-threatening illness and especially in someone of such an age.
0:31:41 > 0:31:45He'll be transferred to a specialist team to go and get that fluid drained off.
0:31:45 > 0:31:48So, hopefully, they'll get him sorted and get him better.
0:31:48 > 0:31:50Let's find out what happened. Elizabeth is here, his mum.
0:31:50 > 0:31:53Kieran, hello, and Hazel, his sister.
0:31:53 > 0:31:57So you got to the hospital, he had pneumonia and it was pretty serious.
0:31:57 > 0:32:00They had to drain fluid. And much was there?
0:32:00 > 0:32:04There was about 310mls, about the size of a can of Coke.
0:32:04 > 0:32:08So he was really quite seriously ill?
0:32:08 > 0:32:11Yes, much more serious than we thought.
0:32:11 > 0:32:15And it went downhill very quickly, the breathing,
0:32:15 > 0:32:18from the morning until the afternoon by about 3.30 when they did it.
0:32:18 > 0:32:23As a mum, it's quite scary that children can deteriorate that quickly. Was it scary for you?
0:32:23 > 0:32:27Terrifying, because they weren't too sure if it was just pneumonia
0:32:27 > 0:32:30or if there was an underlying heart problem or lung problem.
0:32:30 > 0:32:33So you've got that playing at the back of your mind the whole time.
0:32:33 > 0:32:36You don't remember much, do you, Kieran, of the journey?
0:32:36 > 0:32:41- Uh-uh.- Not much. It wasn't just that, though, because we've got your sister here.
0:32:41 > 0:32:44You've already had quite a lot of drama in your family, and Hazel
0:32:44 > 0:32:47is a little bit ill, but it's not just a little bit, is it?
0:32:47 > 0:32:52No, it turned out to be the same thing, pneumonia. She started with a cold about a week after...
0:32:52 > 0:32:56So he'd had a temperature and she looked to be having something completely different?
0:32:56 > 0:33:00Completely different. Kieran had two weeks of high fevers and a
0:33:00 > 0:33:05full-body viral rash by the tenth day and Hazel started with a basic old.
0:33:05 > 0:33:09I think one or two fevers and that was it.
0:33:09 > 0:33:12So you didn't presume that she had pneumonia at all?
0:33:12 > 0:33:17No, I was calming her down the whole time he was in hospital, saying, "You're getting the phlegm up,
0:33:17 > 0:33:21"you're fine, it's not going to turn into pneumonia." I was wrong.
0:33:21 > 0:33:26When you were watching that film, it was quite upsetting to see him that ill for you, was it?
0:33:26 > 0:33:31How did you feel when he was going off to hospital?
0:33:31 > 0:33:33I was rather shocked, actually.
0:33:33 > 0:33:36I didn't expect it.
0:33:36 > 0:33:39I just really remember him stumbling out
0:33:39 > 0:33:42into the lobby holding Mum's hand.
0:33:42 > 0:33:47I was on the other side of the lobby and I picked up my coat and followed
0:33:47 > 0:33:51- Dad to the car. - Also, your eardrum burst, didn't it?
0:33:51 > 0:33:53- Mmm.- Was that painful?
0:33:53 > 0:33:58Well, on the Sunday morning, around
0:33:58 > 0:34:00three-ish, one-ish, two-ish...
0:34:00 > 0:34:03- In the morning?- Yeah...
0:34:03 > 0:34:05No, in the afternoon.
0:34:06 > 0:34:11I started screaming in pain all, holding here,
0:34:11 > 0:34:14and Mum kept on...
0:34:14 > 0:34:20Before my eardrum burst, Mum kept telling the doctors that I'm...
0:34:23 > 0:34:28..not hearing her, but they didn't do anything about it.
0:34:28 > 0:34:30Oh, dear!
0:34:30 > 0:34:33- Are you both getting better now? - Mmm.- You are?
0:34:33 > 0:34:35- Good. You've still got a bit of a cough?- Yeah, I have.
0:34:35 > 0:34:37Thanks very much. It's all been very dramatic.
0:34:37 > 0:34:41- I hope nothing else happens for the rest of this year.- So do we.
0:34:41 > 0:34:42- Thank you.- Thank you.
0:34:42 > 0:34:48Ahh. When we have a story like that, what we like to do is have a little bit of information about how you can
0:34:48 > 0:34:54spot the illness, so we thought we'd have a chat with Gill here, who has been a nurse in this
0:34:54 > 0:34:59- area since you were 18 years old, which is about ten years ago?- Yes.
0:34:59 > 0:35:02So we thought we'd tap in to your experience.
0:35:02 > 0:35:06Pneumonia, how do you tell when it's not a bad cold with a chesty cough?
0:35:06 > 0:35:09Unfortunately, the symptoms of pneumonia are very similar
0:35:09 > 0:35:13to flu-like symptoms. You get a fever, you get a cough
0:35:13 > 0:35:17- and you get very lethargic and muscle aching.- That's flu, isn't it?
0:35:17 > 0:35:21Well, that's flu-like symptoms, but then the symptoms of respiratory distress in most people
0:35:21 > 0:35:26are going to be a raised respiratory rate, particularly in children, and you'll see children sucking
0:35:26 > 0:35:30in their tummies to breathe and using all their muscles to breathe.
0:35:30 > 0:35:32Yeah, we should split this into two, really.
0:35:32 > 0:35:36If you're dealing with children, there's a very different thing to look for.
0:35:36 > 0:35:38You would say get the clothes off the child.
0:35:38 > 0:35:42Yes, to examine a child to look for respiratory symptoms, or any child really,
0:35:42 > 0:35:45cos you're going to be looking for rashes and everything, you need to see the child.
0:35:45 > 0:35:48- You can see it in here? - Yes, you can see there's a tug
0:35:48 > 0:35:54in here and if their tummy is sucked in and they're using the muscles across the top of their chest.
0:35:54 > 0:35:55But in adults, it's
0:35:55 > 0:36:02probably easier to recognise because they usually get a very productive cough and chest pain.
0:36:02 > 0:36:05But the clinical diagnosis is obviously to listen to the chest.
0:36:05 > 0:36:08- All right, we hope that helps you. Thank you.- Thank you.
0:36:08 > 0:36:12Earlier, we saw Julie and her dog Maddie clinging to the sheer side of a cliff.
0:36:12 > 0:36:16They were plucked to safety by the coastguard rescue helicopter based
0:36:16 > 0:36:20in Portland, and I've been talking to the crew about their work.
0:36:20 > 0:36:23So we've seen Coastguard Rescue 106 in action, but
0:36:23 > 0:36:25I want to take a closer look at how they get casualties in.
0:36:25 > 0:36:29Buck, you're going to show me. So you'd arrive up here and then how would you go about it?
0:36:29 > 0:36:31Yeah, so what we're going to do now is
0:36:31 > 0:36:35raise the winch, turn the head end of the stretcher in
0:36:35 > 0:36:40- and then as the winch comes out, move the casualty into the aircraft. - And pretty quick, isn't it?
0:36:40 > 0:36:43Yep. So we want the head end at this end
0:36:43 > 0:36:47and now both of us can work on the casualty at the
0:36:47 > 0:36:51same time. Tony's got this side of the aircraft, I've got this side.
0:36:51 > 0:36:55That's your kit that you take down, but you've got lots of other sophisticated equipment in the back.
0:36:55 > 0:36:59Yes, indeed. We have two stretcher set-ups, the one
0:36:59 > 0:37:04that you've already seen and this is the titanium stretcher which affords a little bit more protection.
0:37:04 > 0:37:08And then, working from the back, the black bag contains splints.
0:37:08 > 0:37:13This is the defibrillator that nearly always stays with the aircraft and does a lot of the patient monitoring.
0:37:13 > 0:37:17Then that orange bag is just for the treatment of children, paediatrics.
0:37:17 > 0:37:21So you can give people really serious medical help on board, can't you?
0:37:21 > 0:37:24We can do full resuscitation in the aircraft, yes.
0:37:24 > 0:37:28Tony, I also want to talk to you about communications, because we're used to hearing you
0:37:28 > 0:37:31on the commentary and you talk about "forward one", "right one".
0:37:31 > 0:37:34Forward three and right.
0:37:34 > 0:37:37You know what it means, but what does it mean to us who don't know?
0:37:37 > 0:37:40All search and rescue aircraft have standard phraseology
0:37:40 > 0:37:42so there is no confusion.
0:37:42 > 0:37:47We have a distance, which is a unit, which is between two and three metres.
0:37:47 > 0:37:50It can be a little bit more, a little bit less.
0:37:50 > 0:37:54We also have a direction. You have "forward", you have "right", you can have in between,
0:37:54 > 0:37:56which is "forward and right", but if you want to go forward
0:37:56 > 0:38:02and just a little bit right, you then say, "forward two and right", so it gives the pilot an indication.
0:38:02 > 0:38:05Forward and right three. Winching up.
0:38:05 > 0:38:11- Darren, as captain of the aircraft, when he says that, you know exactly what he means?- Absolutely, yes.
0:38:11 > 0:38:14His commentary is very precise and as long as I follow it,
0:38:14 > 0:38:16we're going to stay out of trouble.
0:38:16 > 0:38:18The other thing I want to ask you about.
0:38:18 > 0:38:23When you send down the winch, if somebody held on to it, grabbed it, what would happen to them?
0:38:23 > 0:38:25They would have a nasty static shock.
0:38:25 > 0:38:29The aircraft generates a lot of static electricity but no means to earth it.
0:38:29 > 0:38:31It's earthed once in contact with the ground -
0:38:31 > 0:38:34as the winch touches the ground or a person.
0:38:34 > 0:38:36So we have a strop on the end of the winch which allows
0:38:36 > 0:38:40us to discharge the static and then people don't get a nasty shock.
0:38:40 > 0:38:44OK, and we saw a rescue of a dog earlier, Buck, that you were involved in.
0:38:44 > 0:38:48You've had other strange animal rescues as well, haven't you?
0:38:48 > 0:38:53Yeah, over the years, I've had a cow that I've rescued from the same area.
0:38:53 > 0:38:58I've been involved in the rescue of horses, all sorts of things.
0:38:58 > 0:39:02- It's a very varied job.- There's quite a serious message, isn't there,
0:39:02 > 0:39:05though, for dog-walkers, particularly around coasts?
0:39:05 > 0:39:09There is. A lot of dog-walkers like to let their dogs off the lead.
0:39:09 > 0:39:14It's not very wise to do that on a coastal cliff path because dogs
0:39:14 > 0:39:17will automatically chase things and they'll chase birds.
0:39:17 > 0:39:22Birds can take off at the edge of a cliff. Unfortunately, dogs don't.
0:39:22 > 0:39:25Up gently. Dog and winchman are clear.
0:39:25 > 0:39:30If your dog does go over a cliff, don't try and rescue it yourself.
0:39:30 > 0:39:32Call 999 and ask for the coastguards.
0:39:32 > 0:39:35OK, thank you very much. Thank you.
0:39:37 > 0:39:40From coastal rescue to international rescue.
0:39:40 > 0:39:42In the days after the two major earthquakes
0:39:42 > 0:39:47in Japan and New Zealand, teams from the UK were among the first to help with the rescue effort.
0:39:47 > 0:39:5460 firefighters went to Japan with two special dogs, and one of them is here with us now. This is Byron.
0:39:54 > 0:39:56How are you doing, Byron?
0:39:57 > 0:39:59Very nice to meet you.
0:39:59 > 0:40:03And with Byron is Robin, who also went to Japan with him.
0:40:03 > 0:40:05So what was he there to do?
0:40:05 > 0:40:07How did he make a difference?
0:40:07 > 0:40:11He's a live scent dog, so he'll search for casualties trapped
0:40:11 > 0:40:17under rubble in houses, and that will enable us then to get a swift rescue in with the firefighters.
0:40:17 > 0:40:18Have you just said the key word?
0:40:18 > 0:40:20No, he's excited, I'm afraid.
0:40:20 > 0:40:22He wants to play.
0:40:22 > 0:40:23Shush.
0:40:23 > 0:40:27I understand he sees the whole process as a game.
0:40:27 > 0:40:29When you train him, it's with toys.
0:40:29 > 0:40:31Yes, it's all done with toys and it's all toy-driven.
0:40:31 > 0:40:35All he wants to do is play with a ball, so the whole drive is find the body.
0:40:35 > 0:40:38That means he gets the reward of the toy, and once he gets
0:40:38 > 0:40:40the toy, he wanders off, he's not interested in the body any more.
0:40:40 > 0:40:43When you have a building collapse, what's the difference in timespan
0:40:43 > 0:40:49in searching for anybody that might be alive in the rubble with a dog compared to normal firefighters?
0:40:49 > 0:40:54If you take a normal detached house, probably I could search that in ten minutes quite easily with this dog.
0:40:54 > 0:40:57Team of firefighters, 30, 40 minutes probably to do it properly.
0:40:57 > 0:41:00The advantage of him, of course, if someone's unconscious, he's
0:41:00 > 0:41:04going to detect them, where the firefighters are doing call-outs and relying on someone answering.
0:41:04 > 0:41:09And even with the thermal imaging, the dog can very often find what the firefighters can't.
0:41:09 > 0:41:12Yeah, thermal imaging only goes down so far. The dog will pick up
0:41:12 > 0:41:17- scent that's buried deep in the rubble if there's a passage up for the scent to come.- Right.
0:41:17 > 0:41:21How can he go to Japan and back and he's not in quarantine?
0:41:21 > 0:41:23He's pet-passported, so he's fully quarantined up.
0:41:23 > 0:41:25He's got his vaccinations, his rabies.
0:41:25 > 0:41:27He's probably had more injections than I've had!
0:41:27 > 0:41:32Because he's a pet passport dog, any country that's pet passport, he's able to come straight back in.
0:41:32 > 0:41:36He's very, very calm, isn't he? How long does it take to train a dog?
0:41:36 > 0:41:39It's about two years to really get a good, solid dog,
0:41:39 > 0:41:41and that's cos you're looking to bring a lot of distractions in.
0:41:41 > 0:41:45You put a dog on a plane for 12 hours and then you want him to work
0:41:45 > 0:41:50as soon as he gets there, and to get from the airport to the disaster, you're sat in a rickety
0:41:50 > 0:41:53old bus and he's sat on your lap or he's down under the seat.
0:41:53 > 0:41:57- Nothing like that can faze him.- He worked hard when he was in Japan.
0:41:57 > 0:42:00So on the plane on the way back, it was the first time he really got to rest?
0:42:00 > 0:42:08Yeah, he slept for 14 hours solid on the plane, which was great for me cos I could relax as well.
0:42:08 > 0:42:11How fantastic. Isn't it marvellous what these animals are capable of?
0:42:11 > 0:42:14This is all due to this amazing nose.
0:42:14 > 0:42:15It's absolutely phenomenal.
0:42:15 > 0:42:18We can't even begin to know what smells go into that nose
0:42:18 > 0:42:21and how he processes it, cos he can differentiate
0:42:21 > 0:42:26between someone trapped under the rubble and the crew working on the rubble and he'll discount them.
0:42:26 > 0:42:29With a nose that sensitive, I can only apologise to you,
0:42:29 > 0:42:32Byron, for being around our crew and the rest of the people here today!
0:42:32 > 0:42:34I'm very glad you came along. Thank you.
0:42:34 > 0:42:38That's all for today. Join us next time for more Real Rescues. See you then.
0:42:38 > 0:42:41You did really good, didn't you?
0:42:41 > 0:42:43You did really good.
0:43:06 > 0:43:09Subtitles by Red Bee Media Ltd
0:43:09 > 0:43:12E-mail subtitling@bbc.co.uk