Episode 10

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0:00:02 > 0:00:04Today on Real Rescues, how good Samaritans saved a man's life

0:00:04 > 0:00:07after he almost loses his arm in an accident.

0:00:14 > 0:00:18A car smashes through a central reservation.

0:00:18 > 0:00:22The driver is not injured, but she could be in big trouble.

0:00:22 > 0:00:24The priority is at the moment taking her down to custody

0:00:24 > 0:00:26to see how much alcohol she has in her system.

0:00:44 > 0:00:46Hello and welcome to Real Rescues.

0:00:46 > 0:00:48We're with Britain's emergency services

0:00:48 > 0:00:50on the roads, in the air and at sea.

0:00:50 > 0:00:54Today, we're at police headquarters at Lewes in East Sussex.

0:00:54 > 0:00:57Around me, people are dealing with cries for help.

0:00:57 > 0:00:59They're coming in by phone, text and e-mail.

0:00:59 > 0:01:01And it never ceases to amaze the staff here

0:01:01 > 0:01:03just to ingenious the public can be

0:01:03 > 0:01:08when they find themselves caught up in an emergency and need help fast.

0:01:08 > 0:01:10I'm just going to interrupt James here, if it's possible.

0:01:10 > 0:01:12- Can you talk to me for a second?- Of course.

0:01:12 > 0:01:15James, you got a phone call from a gentleman one evening

0:01:15 > 0:01:17in a bit of trouble, didn't you?

0:01:17 > 0:01:18Yeah, we did.

0:01:18 > 0:01:20It came in on our 999 call line.

0:01:20 > 0:01:22The chap had been burgled

0:01:22 > 0:01:26and he was quite understandably in a lot of distress.

0:01:26 > 0:01:29But he called up and went through the details with the call-taker

0:01:29 > 0:01:32and discussed what had happened.

0:01:32 > 0:01:34But it wasn't until the very end of the call

0:01:34 > 0:01:37that he revealed that there had been a bit of a problem,

0:01:37 > 0:01:39and he'd actually been tied up.

0:01:39 > 0:01:42So there was a massive delay between the time he was burgled

0:01:42 > 0:01:46and the time he ended up calling, because he'd been tied up?

0:01:46 > 0:01:48- Yes, right. - So how did he get in touch with you?

0:01:48 > 0:01:51Well, it all happened the previous evening,

0:01:51 > 0:01:54and the poor guy had actually had to crawl down the stairs, tied up,

0:01:54 > 0:01:56make his way downstairs, and by the next morning,

0:01:56 > 0:01:59being able to knock the phone off the hook,

0:01:59 > 0:02:01dial 999 with his nose and put a call into us.

0:02:01 > 0:02:03- Oh, my goodness!- So...

0:02:03 > 0:02:04And was he OK?

0:02:04 > 0:02:07He was all right, just understandably quite upset.

0:02:07 > 0:02:09But we, of course, sent a unit out there straightaway.

0:02:09 > 0:02:12Got the police to his address and got him untied and assisted him.

0:02:12 > 0:02:15My goodness! Must've been a terrible time for him.

0:02:15 > 0:02:16- Yeah.- James, thank you very much.

0:02:16 > 0:02:17Not a problem at all.

0:02:17 > 0:02:19It's police policy to breathalyse

0:02:19 > 0:02:21every driver caught up in an accident.

0:02:21 > 0:02:24But despite years of successful drink-driving campaigns,

0:02:24 > 0:02:28some motorists to seem oblivious to what they can and can't drink

0:02:28 > 0:02:30to stay within the legal limit,

0:02:30 > 0:02:33as traffic cop Shelley Marder discovered,

0:02:33 > 0:02:35on duty in East Sussex one evening.

0:02:39 > 0:02:418pm in East Sussex. It's a clear March night.

0:02:41 > 0:02:44There's no ice, and driving conditions are good.

0:02:44 > 0:02:48Even so, the emergency services have been called out.

0:02:48 > 0:02:50A driver has crashed a car.

0:02:52 > 0:02:56We're on our way to a single vehicle collision.

0:02:56 > 0:02:57The vehicle has lost control

0:02:57 > 0:03:00and collided with the central reservation.

0:03:00 > 0:03:02And it's blocking the road.

0:03:03 > 0:03:06We're unsure on the injuries or if anyone else is involved

0:03:06 > 0:03:09or whether the driver is still at the scene.

0:03:09 > 0:03:12PC Shelley Marder is heading for a small village that straddles

0:03:12 > 0:03:17the main London to Eastbourne Road, the A22.

0:03:17 > 0:03:21The fire and ambulance services are already on the scene.

0:03:21 > 0:03:24Traffic cop Shelley updates control.

0:03:24 > 0:03:28It looks like there's one vehicle at the moment.

0:03:28 > 0:03:30It's hit the central island and spun

0:03:30 > 0:03:31and is in the middle

0:03:31 > 0:03:34of the northbound carriageway at the moment.

0:03:34 > 0:03:41A badly damaged car has ended up blocking one side of the road.

0:03:41 > 0:03:42Hiya, who's the driver?

0:03:45 > 0:03:47She's in the house, is she? OK.

0:03:47 > 0:03:49The female driver managed to walk across

0:03:49 > 0:03:51to get help from local residents.

0:03:51 > 0:03:54The fire crew have been in to see her.

0:03:54 > 0:03:57She says she's not injured or anything. She hasn't got any...

0:03:57 > 0:03:59- Doctors may need to know where she is.- Right.

0:03:59 > 0:04:00- Yeah.- That's all right. OK.

0:04:00 > 0:04:02Now Shelley knows the driver's OK,

0:04:02 > 0:04:05she can turn her attention to how the accident happened.

0:04:05 > 0:04:09When there's no obvious medical reason for a driver to crash,

0:04:09 > 0:04:12drinking and driving has to be considered.

0:04:12 > 0:04:14Shelley can tell a lot from the crash site.

0:04:14 > 0:04:17The lady was travelling northbound up the A22.

0:04:17 > 0:04:23She's, for some reason, come along into the central hatchings here,

0:04:23 > 0:04:26where she's mounted the central reservation,

0:04:26 > 0:04:30causing it to rip and damage the lighting.

0:04:30 > 0:04:33And then she's gone up, she's lost control

0:04:33 > 0:04:35and ended up at a 90-degree angle

0:04:35 > 0:04:37in the northbound carriageway of the A22.

0:04:37 > 0:04:40It's quite dark here. There's no street lighting.

0:04:40 > 0:04:43It's quite lucky no-one else has hit into her

0:04:43 > 0:04:45and caused any more injuries or damage.

0:04:45 > 0:04:49The 41-year-old driver is still being looked after

0:04:49 > 0:04:52in the house by the medical team.

0:04:52 > 0:04:55Shelley also needs talk to her but with the aid of a breathalyser.

0:04:55 > 0:04:57KNOCKS ON DOOR

0:04:57 > 0:05:02As the firefighters make the car safe by disconnecting the battery,

0:05:02 > 0:05:03Shelley gets the test results.

0:05:03 > 0:05:05Have you had anything to drink today?

0:05:14 > 0:05:16OK. When was your last alcoholic drink?

0:05:22 > 0:05:24Because you've failed the breath test.

0:05:24 > 0:05:26Yes.

0:05:26 > 0:05:27So you are under arrest.

0:05:27 > 0:05:29I'm going to allow you guys to do what you need to do.

0:05:29 > 0:05:31- MAN:- Is it all right if we just finish off here?

0:05:31 > 0:05:34The driver's been found out.

0:05:34 > 0:05:37In the UK, on average, 1,500 people are killed

0:05:37 > 0:05:41or seriously injured every year due to drink-driving.

0:05:41 > 0:05:43One in seven of all deaths on the road

0:05:43 > 0:05:46involved drivers over the legal alcohol limit.

0:05:46 > 0:05:48Have a seat in here.

0:05:48 > 0:05:50This time, no-one was hurt.

0:05:50 > 0:05:52But it could have been very different.

0:05:52 > 0:05:54I think she's been incredibly lucky.

0:05:54 > 0:05:56The car safety features have done their job.

0:05:56 > 0:05:59The airbags have gone off, the seatbelts have restrained her.

0:05:59 > 0:06:02And she's been able to walk away.

0:06:02 > 0:06:06Thankfully, the only casualty here was the central reservation.

0:06:06 > 0:06:11Luckily, no other person was injured or involved in it, really.

0:06:11 > 0:06:14The priorities at the moment are taking her down to custody

0:06:14 > 0:06:16to see how much alcohol she has in her system.

0:06:16 > 0:06:18In relation to the road, we have Recovery on the way.

0:06:18 > 0:06:23People directing traffic so that traffic can flow.

0:06:23 > 0:06:25We're not causing too much of a disturbance

0:06:25 > 0:06:27for members of the public.

0:06:27 > 0:06:29Get her vehicle sorted and out the way,

0:06:29 > 0:06:31and open the road as quickly as possible.

0:06:36 > 0:06:39Shelley escorts the woman to the police station.

0:06:39 > 0:06:41If you can step out for me?

0:06:41 > 0:06:44She'll undergo blood tests to confirm her alcohol levels.

0:06:47 > 0:06:48Have a seat.

0:06:54 > 0:06:56That drink driver was over the legal limit.

0:06:56 > 0:07:00She was convicted and faces a ban of up to 30 months.

0:07:00 > 0:07:01We saw Shelley there.

0:07:01 > 0:07:04Shelley, given that there are lots of warnings,

0:07:04 > 0:07:07we all know you shouldn't drink and drive,

0:07:07 > 0:07:10are you surprised by how many people still do it?

0:07:10 > 0:07:13You'd think, with all the advertising

0:07:13 > 0:07:14and everything that we have out there.

0:07:14 > 0:07:17There are so many people that still drink and drive.

0:07:17 > 0:07:18It's disappointing, really.

0:07:18 > 0:07:21Why do you think that is? Why are they still doing it?

0:07:21 > 0:07:25I think people have a misconception of how much they're drinking.

0:07:25 > 0:07:26And that they think they're fine,

0:07:26 > 0:07:29but, actually, they are over the legal limit.

0:07:29 > 0:07:31How often do you hear that excuse, "Oh, I only had one drink?"

0:07:31 > 0:07:32All the time. All the time.

0:07:32 > 0:07:35- Is that the sort of thing people say to you?- Yeah.

0:07:35 > 0:07:37"I've only had one drink or one glass of wine with my meal,"

0:07:37 > 0:07:40"I've just been to the pub. I've had one pint,"

0:07:40 > 0:07:41or something like that.

0:07:41 > 0:07:44When, depending on all the different elements of your body

0:07:44 > 0:07:46and food as well,

0:07:46 > 0:07:48- you could be over the legal limit. - Right.

0:07:48 > 0:07:51Do you still make people walk in a straight line

0:07:51 > 0:07:52or is that really passe?

0:07:52 > 0:07:56We do for drug testing at the side of the road.

0:07:56 > 0:07:58Field impairment testing.

0:07:58 > 0:08:04They have to do several different skill tests and exercises,

0:08:04 > 0:08:05and one of them is walking in a line.

0:08:05 > 0:08:07- Thanks very much, Shelley.- That's OK.

0:08:07 > 0:08:10Now we're about to hear an extraordinary 999 call.

0:08:10 > 0:08:13Stuart has had a terrible accident on his allotment.

0:08:13 > 0:08:15His arm is almost severed, but there's no-one around.

0:08:15 > 0:08:18So Stuart's had to run to the nearby canal,

0:08:18 > 0:08:21where he comes across a cyclist, who keeps very cool

0:08:21 > 0:08:23as he calls for emergency help.

0:09:44 > 0:09:46Well, another man also rushed to help

0:09:46 > 0:09:48after hearing the desperate cries,

0:09:48 > 0:09:51and it turned out to be one of his friends, Steve.

0:09:51 > 0:09:52He immediately began first aid,

0:09:52 > 0:09:55but Stuart is falling in and out of consciousness.

0:09:55 > 0:09:58With a tourniquet in place, Steve takes over the call.

0:10:17 > 0:10:20I'm delighted to say, Stuart and Steve are here.

0:10:20 > 0:10:23My goodness! I can see you two getting quite emotional there,

0:10:23 > 0:10:24when you were listening to that.

0:10:24 > 0:10:26I'll come to you first of all.

0:10:26 > 0:10:29I mean, you were dropping in and out of consciousness.

0:10:29 > 0:10:31- Yeah.- Did you think you were a goner?

0:10:31 > 0:10:32I did, actually, yes.

0:10:32 > 0:10:33I knew it was going to be pretty close,

0:10:33 > 0:10:36through my experiences with the fire service.

0:10:36 > 0:10:37And I waited quite a while,

0:10:37 > 0:10:39it seemed like a long time, for the ambulance.

0:10:39 > 0:10:44And I were just so glad when Steve turned up to help me.

0:10:44 > 0:10:45A face that I knew.

0:10:45 > 0:10:47- Yeah, you're mates?- Yeah.

0:10:47 > 0:10:48- Good mates?- Oh, yeah.

0:10:48 > 0:10:50Absolutely.

0:10:50 > 0:10:54And you suddenly see a mate not just in trouble, but in serious trouble.

0:10:54 > 0:10:57What was going through your head? Have you got medical experience?

0:10:57 > 0:10:58No, none at all.

0:10:58 > 0:11:00I didn't actually need it, really,

0:11:00 > 0:11:03because I think Stuart just took control straightaway.

0:11:05 > 0:11:10And seemed calm, collected, relaxed and told me exactly what to do.

0:11:10 > 0:11:11Yes, you're a firefighter,

0:11:11 > 0:11:14so you've seen some pretty horrific things, I can imagine?

0:11:14 > 0:11:16- Yeah.- But this is happening to you.

0:11:16 > 0:11:18You're dropping in and out of consciousness

0:11:18 > 0:11:20and you've got your mate there.

0:11:20 > 0:11:21You just bossed him about, did you?

0:11:21 > 0:11:23Yeah, I did my best!

0:11:23 > 0:11:24I usually do that, anyway!

0:11:24 > 0:11:27No, I realised that I needed to stop this flow of blood.

0:11:27 > 0:11:28It had been going quite a while,

0:11:28 > 0:11:31and I knew that I couldn't really have that much left

0:11:31 > 0:11:33and I was feeling extremely faint.

0:11:33 > 0:11:37So I laid on the floor and I asked Steve to get a lead off...

0:11:37 > 0:11:39There was a guy walking past with a dog,

0:11:39 > 0:11:41and I asked if I could borrow the lead.

0:11:41 > 0:11:43And I said, "Go and get a stake,"

0:11:43 > 0:11:45and I explained where I needed this putting on my arm,

0:11:45 > 0:11:46and then we could tighten it up.

0:11:46 > 0:11:49And, to be honest, once we tightened that tourniquet,

0:11:49 > 0:11:50it turned the blood flow off like a tap.

0:11:50 > 0:11:52And I feel like it was just in time,

0:11:52 > 0:11:55because I was about to go unconscious, I think, at that point.

0:11:55 > 0:11:58Yeah. I mean, people walking by you, say, with dogs and things,

0:11:58 > 0:12:01were people running away from you, when you are walking around

0:12:01 > 0:12:02with blood coming out of your arm?

0:12:02 > 0:12:04There were a few.

0:12:04 > 0:12:07The initial caller, I had to calm him down and say,

0:12:07 > 0:12:09"Please, just don't look at my arm.

0:12:09 > 0:12:11"Please make the call and explain very carefully

0:12:11 > 0:12:14"where we are," because it's a difficult address

0:12:14 > 0:12:17for the ambulance crew to find. So I had to be specific about that.

0:12:17 > 0:12:19I had to keep as calm as I could,

0:12:19 > 0:12:21but I knew that I was running out of time to stem this flow of blood.

0:12:21 > 0:12:23That's why I was so pleased to find Steve.

0:12:23 > 0:12:25I've known Steve a very long time

0:12:25 > 0:12:28and I know he's a tough guy and I knew that he could deal with it.

0:12:28 > 0:12:29And he did, thankfully.

0:12:29 > 0:12:31He did everything I asked him and didn't argue.

0:12:31 > 0:12:33There's a tough guy,

0:12:33 > 0:12:36and then there's a mate who is really in serious trouble,

0:12:36 > 0:12:39and he's giving you instructions.

0:12:39 > 0:12:41Did you ever think, "This is too much for me,

0:12:41 > 0:12:43"I've got to do something else.

0:12:43 > 0:12:45"He doesn't know what he's talking about"?

0:12:45 > 0:12:49No, because the situation I were in, he was in control.

0:12:49 > 0:12:52I don't know how, but he was just in control.

0:12:52 > 0:12:55And then the ambulance eventually took him away,

0:12:55 > 0:12:57and, thankfully, you're all right now.

0:12:57 > 0:12:59- Thankfully. - And what did you do next?

0:12:59 > 0:13:02When the ambulance went away,

0:13:02 > 0:13:05I just put the dog away.

0:13:05 > 0:13:08I told his next-door neighbours to lock up the house for him

0:13:08 > 0:13:10or just to keep an eye on the house.

0:13:10 > 0:13:12- And went for a pint. - Went for a pint!

0:13:12 > 0:13:15- I bet you went for a couple of pints!- Yeah, yeah!

0:13:15 > 0:13:18Obviously, it was more serious for you. You went to hospital.

0:13:18 > 0:13:19What happened next?

0:13:19 > 0:13:22Well, I was in surgery for about seven to nine hours,

0:13:22 > 0:13:25and the surgical staff at Wythenshawe did a fantastic job.

0:13:25 > 0:13:28And when I woke, they told me that the hand had been replanted,

0:13:28 > 0:13:29but I'm not out of the woods.

0:13:29 > 0:13:33We've got a couple of years of possibly more surgery

0:13:33 > 0:13:34- and lots and lots of physiotherapy. - OK.

0:13:34 > 0:13:38Anyone with a slightly dicky tummy may want to look away now,

0:13:38 > 0:13:40but let's just show some of the scars of that arm.

0:13:40 > 0:13:43My goodness!

0:13:43 > 0:13:46You did do yourself some damage there!

0:13:46 > 0:13:48But they've done a fantastic job, haven't the?

0:13:48 > 0:13:51Yeah, they did fantastic, yeah. I'm really pleased.

0:13:51 > 0:13:53And can you show me any movement in your hand?

0:13:53 > 0:13:54It's getting there, isn't it?

0:13:54 > 0:13:56Yeah, it's getting there. It's very early days.

0:13:56 > 0:13:59- It's only a few months, isn't it? - Yeah, couple of months.

0:13:59 > 0:14:02- Mate, well, it's great to see you. - Thank you.

0:14:02 > 0:14:05And thank you for taking orders and being bossed about!

0:14:08 > 0:14:10Goodness! I'm glad he's OK.

0:14:10 > 0:14:12Now, usually, when we see fishermen on Real Rescues,

0:14:12 > 0:14:13they're in peril at sea.

0:14:13 > 0:14:16Not so, though, in our next rescue.

0:14:16 > 0:14:18This fishermen is in trouble on land.

0:14:18 > 0:14:21Matt Stiles needs to be airlifted from the beach

0:14:21 > 0:14:23by the Coastguard rescue helicopter.

0:14:24 > 0:14:30Portland, Dorset. Coastguard helicopter 106 is being scrambled.

0:14:32 > 0:14:35They're heading for a stretch of remote coastline to a man

0:14:35 > 0:14:40who's taken a bad fall amongst slippery boulders and can't move.

0:14:40 > 0:14:4323-year-old Matthew Stiles was beachcombing with his girlfriend

0:14:43 > 0:14:45when he lost his footing.

0:14:45 > 0:14:50He's lying in agony with a dislocated knee half an hour's walk

0:14:50 > 0:14:52from the nearest village, and the tide is coming in.

0:14:54 > 0:14:58Fossil hunters come to the Jurassic cliffs from all over the world.

0:14:58 > 0:15:02Two of them heard Matthew's cries for help and alerted the Coastguard.

0:15:02 > 0:15:06Within minutes, the helicopter was in the air.

0:15:06 > 0:15:11The crew spot Matthew, but setting down close to him won't be easy.

0:15:11 > 0:15:15He was at the western end, and that is extremely rocky.

0:15:15 > 0:15:17There's quite large boulders,

0:15:17 > 0:15:19but there was a small patch of beach

0:15:19 > 0:15:22about 30 metres short of where he was lying.

0:15:22 > 0:15:26- (OVER RADIO)- 'Well, it looks, you know, not the most successful place.'

0:15:26 > 0:15:29And that's our preferred choice. If we can land,

0:15:29 > 0:15:32it's a lot better than actually winching the winchmen down

0:15:32 > 0:15:35to the casualty, because you don't have the problem with the downwash.

0:15:35 > 0:15:39Because they've been able to land, Spike can leave the aircraft

0:15:39 > 0:15:42along with the winchman, Dougie Ayles, to treat Matthew.

0:15:42 > 0:15:47They have to work fast. The landing pad may be disappearing soon.

0:15:47 > 0:15:49When we arrived on scene,

0:15:49 > 0:15:52we thought we possibly had about 20 minutes before the tide came in.

0:15:52 > 0:15:55They immediately give him gas and air.

0:15:55 > 0:16:00They need to ease his pain before placing his leg in a vacuum splint.

0:16:00 > 0:16:04The ideal situation with a dislocation is to put it back into anatomical line.

0:16:04 > 0:16:08Two things - first of all, it controls the pain a lot more

0:16:08 > 0:16:10if it's back in anatomical line.

0:16:10 > 0:16:12And it is also less likely to be knocked,

0:16:12 > 0:16:14if we have to winch the casualty.

0:16:14 > 0:16:17This isn't the first time Matthew has dislocated his knee.

0:16:17 > 0:16:18This time he's braved the pain

0:16:18 > 0:16:22and managed to push his kneecap back into place himself.

0:16:22 > 0:16:26And as soon as I'd done it, I reached my hand down and I could feel my kneecap was sticking out.

0:16:26 > 0:16:29And I knew straightaway exactly what I'd done

0:16:29 > 0:16:30and I had a sort of sick feeling.

0:16:32 > 0:16:35When I managed to straighten my leg enough to pop my kneecap back in,

0:16:35 > 0:16:37it was a sigh of relief, really.

0:16:37 > 0:16:41But I still knew I wouldn't be able to get up and walk away from it.

0:16:41 > 0:16:44With the pain relief beginning to kick in,

0:16:44 > 0:16:47the next step is to get Matthew in a protective casualty bag

0:16:47 > 0:16:50and onto the stretcher, ready to be winched up.

0:16:50 > 0:16:55Spike and Matt's girlfriend, Georgie, make their way to the helicopter.

0:16:55 > 0:16:58It's ready to take off and allow the winching to begin.

0:17:00 > 0:17:03Winchman Dougie stays on the ground with Matthew.

0:17:03 > 0:17:05They'll travel up together.

0:17:07 > 0:17:11- (OVER RADIO) - 'Forward 15 and right, OK?'

0:17:11 > 0:17:15His pain is so bad, they haven't been able to put Matthew's leg back in line.

0:17:15 > 0:17:17It's bent at right angles

0:17:17 > 0:17:20and in danger of being knocked as he's moved.

0:17:21 > 0:17:24- (OVER RADIO)- 'And steady.

0:17:24 > 0:17:26'Winching in.

0:17:28 > 0:17:32'OK, they've cleared the rocks. And you're clear to move forward.'

0:17:34 > 0:17:36We were spinning round quite a bit,

0:17:36 > 0:17:39and it made me feel a little bit sick getting winched up,

0:17:39 > 0:17:41but at the same time, I was a bit disappointed

0:17:41 > 0:17:45that I was only looking up and not getting a look at the great view around me.

0:17:45 > 0:17:48- (OVER RADIO)- '98. - Roger, winching in.'

0:17:48 > 0:17:50Because there wasn't a lot of wind there,

0:17:50 > 0:17:51the casualty did start to spin.

0:17:51 > 0:17:55So what we need to do is get him out over the water

0:17:55 > 0:17:57and we need to descend the aircraft as I'm winching in,

0:17:57 > 0:17:59so the stretcher comes up to meet the aircraft coming down.

0:17:59 > 0:18:02The spinning is a particular worry.

0:18:02 > 0:18:06Only Dougie's skill can protect Matthew from unbearable pain,

0:18:06 > 0:18:08should his bent knee knock against the aircraft.

0:18:11 > 0:18:14Dougie places his own body between Matthew

0:18:14 > 0:18:16and the helicopter as a protection.

0:18:16 > 0:18:18'Three...

0:18:18 > 0:18:20'two...

0:18:20 > 0:18:21'Dougie's at the step now.'

0:18:21 > 0:18:24In just over five minutes, Matthew will be at Dorchester Hospital,

0:18:24 > 0:18:28where his leg will be thoroughly checked out and realigned.

0:18:34 > 0:18:37So today we're in East Sussex, which is quite rural,

0:18:37 > 0:18:41and they do get calls here about animals, don't they, Andrew?

0:18:41 > 0:18:44- Yes.- You had a call about a calf that was where it shouldn't be,

0:18:44 > 0:18:48- in a river, didn't you?- Yeah, we received quite a number of calls

0:18:48 > 0:18:50into the call centre about a calf swimming its way downriver,

0:18:50 > 0:18:53down the River Ouse, which runs straight through our town centre.

0:18:53 > 0:18:56So obviously it had fallen in the river upriver

0:18:56 > 0:18:58and slowly made its way downriver to us.

0:18:58 > 0:19:00People were really concerned about it, so what did you do?

0:19:00 > 0:19:04We got quite a number of calls, and people were trying to rescue the cow themselves,

0:19:04 > 0:19:06so they were getting themselves into a predicament.

0:19:06 > 0:19:10So we sent a number of officers down there, a number of different resources,

0:19:10 > 0:19:12including one of our wildlife officers.

0:19:12 > 0:19:14So we just tried to move people back

0:19:14 > 0:19:17and coordinate the rescue efforts.

0:19:17 > 0:19:19First of all, we called the Coastguard,

0:19:19 > 0:19:22but sadly it was too far inland for their boats to get to us.

0:19:22 > 0:19:24So you used a local rowing club?

0:19:24 > 0:19:27Yeah, a local rowing club were eventually contacted.

0:19:27 > 0:19:30They actually offered to help us, which was good of them.

0:19:30 > 0:19:34But they came around and managed to corral the cow - the calf, sorry -

0:19:34 > 0:19:37down into the river and get it up close towards the bank,

0:19:37 > 0:19:40whereby the fire brigade could then pull it out onto the bank.

0:19:40 > 0:19:42So it's proper teamwork, isn't it?

0:19:42 > 0:19:44Yeah, quite a lot of resources involved.

0:19:44 > 0:19:47And everybody will think, "Resources involved, my goodness me,

0:19:47 > 0:19:50"is that a waste of money to go and try and get a calf out of the river?"

0:19:50 > 0:19:52- But people were in danger, weren't they?- That's it.

0:19:52 > 0:19:56If people put themselves into that situation, it's distressing for the public as well.

0:19:56 > 0:19:59So it is in our concern if it's causing that amount of stress,

0:19:59 > 0:20:01and it's right in the centre of town as well.

0:20:01 > 0:20:04- OK, and a valuable calf for the farmer as well.- Yeah, absolutely.

0:20:04 > 0:20:08- And he got reunited with his calf. - So he would've been happy. - Yeah, everyone's a winner.

0:20:08 > 0:20:10- Thanks, Andrew.- No worries.

0:20:13 > 0:20:15What a moo-ving story!

0:20:15 > 0:20:18Now, still to come on Real Rescues, seatbelts save lives,

0:20:18 > 0:20:20but some drivers don't get the message.

0:20:20 > 0:20:24- The reason I stopped you is you drove without wearing a seatbelt. - No, I didn't.- Yes, you did.

0:20:24 > 0:20:28And more bovine bother. Terrified and tired,

0:20:28 > 0:20:31this Jersey cow's been trapped for at least 24 hours,

0:20:31 > 0:20:34but how can animal rescue specialists get it out?

0:20:37 > 0:20:41There has been a two-car smash on one of Southampton's busiest roads.

0:20:41 > 0:20:43Two men are injured, and one of them is trapped.

0:20:43 > 0:20:46Firefighters from Green Watch are on their way.

0:20:46 > 0:20:50SIRENS BLARE It's 7:30 in the morning.

0:20:50 > 0:20:53The Green Watch fire crew are heading to a car accident

0:20:53 > 0:20:57on one of the main roads in and out of Southampton city centre.

0:20:58 > 0:21:01- MAN:- 5-4 Papa 1 in attendance...

0:21:01 > 0:21:04As they get close, the road is full of emergency vehicles.

0:21:04 > 0:21:10One man is lying flat on the pavement being assessed by an ambulance crew.

0:21:11 > 0:21:15The other driver is still trapped in his car by his injuries.

0:21:15 > 0:21:18Nathan Glew was on his way to work when the crash happened.

0:21:18 > 0:21:22Despite his injuries, he's reluctant to see his beloved car cut apart.

0:21:25 > 0:21:29Unfortunately, the best bet for you is for us to take the roof off

0:21:29 > 0:21:32and get you out onto a longboard. To protect your neck, yeah?

0:21:34 > 0:21:38Yeah, you're more important than the car. You can't be replaced, but it can.

0:21:38 > 0:21:44The other car has hit a lamppost hard enough for it now to be leaning at an alarming angle.

0:21:46 > 0:21:49Yeah, absolutely, Steve, absolutely.

0:21:49 > 0:21:52The ambulance crew have already put a collar round Nathan's neck,

0:21:52 > 0:21:56and one of them has climbed inside the car to hold his head still

0:21:56 > 0:21:57and in line with his spine.

0:21:57 > 0:22:02Crewe manager Steve Evans outlines his plan to get Nathan out.

0:22:02 > 0:22:05I think take the whole lot off is going to be the best bet.

0:22:05 > 0:22:06'The car roof will have to go.'

0:22:06 > 0:22:07- MAN:- So the whole lot.

0:22:07 > 0:22:10There's going to be a lot of broken glass around.

0:22:10 > 0:22:13But the blue sheets will stop it from flying about

0:22:13 > 0:22:16and will protect Nathan.

0:22:16 > 0:22:18Cut it!

0:22:18 > 0:22:21The powerful Jaws of Life make short work of slicing through

0:22:21 > 0:22:22the car posts.

0:22:27 > 0:22:29It's a noisy, frightening experience for Nathan.

0:22:29 > 0:22:32The ambulance crew help him cope with his physical pain,

0:22:32 > 0:22:36but he's also got to watch his pride and joy being dismantled.

0:22:45 > 0:22:49The other driver has now been collared and put onto a longboard,

0:22:49 > 0:22:52in case he also has neck or back injuries.

0:22:52 > 0:22:57He'll be taken to A&E for X-rays and a full check-out.

0:22:57 > 0:23:00Nathan's mum, Carol, has now arrived at the scene.

0:23:00 > 0:23:04Seeing her son still in the wrecked car, surrounded by emergency workers,

0:23:04 > 0:23:06is very distressing.

0:23:06 > 0:23:07'Lots of blue lights.'

0:23:07 > 0:23:13Lots of police cars and lots of firemen, ambulances.

0:23:13 > 0:23:16And panic really set in then,

0:23:16 > 0:23:19thinking it was really a serious accident.

0:23:19 > 0:23:23- MAN:- Three, two, one, lift.

0:23:23 > 0:23:26Nathan is still conscious.

0:23:26 > 0:23:28The ambulance crew continue to monitor him.

0:23:28 > 0:23:31'It is really scary.'

0:23:31 > 0:23:35You know you're in good hands, but you still panic.

0:23:35 > 0:23:38Now that the car roof is out of the way,

0:23:38 > 0:23:42they can manoeuvre the longboard down behind Nathan's back.

0:23:42 > 0:23:45- MAN:- On three. One, two, three.

0:23:45 > 0:23:48Nathan's neck and back must be kept absolutely straight

0:23:48 > 0:23:50as they move him onto the board.

0:24:01 > 0:24:06'I know he gets a bit panic-stricken when he's restricted.

0:24:06 > 0:24:08'He's a bit claustrophobic.'

0:24:08 > 0:24:10So I was really worried about that,

0:24:10 > 0:24:12thinking, "He's going to panic in a minute."

0:24:12 > 0:24:15It's quite a scary thing,

0:24:15 > 0:24:16to be immobilised like that.

0:24:16 > 0:24:19You've got straps all around you, you're on a board, you can't move.

0:24:19 > 0:24:21Lots of people around you in uniform,

0:24:21 > 0:24:24and it's a bit upsetting, but I'm sure he'll be absolutely fine.

0:24:24 > 0:24:27Nathan will be taken into A&E, where he'll be X-rayed

0:24:27 > 0:24:31and his injuries thoroughly assessed.

0:24:31 > 0:24:33Once Carol has gathered up Nathan's belongings,

0:24:33 > 0:24:37she can make her way to be by his side at the hospital.

0:24:37 > 0:24:40The wreckage of both cars has to be cleared away.

0:24:44 > 0:24:46And there's just one job left for the fire crew.

0:24:47 > 0:24:50There's no hope of saving the lamppost.

0:24:53 > 0:24:56Well, Nathan and Greg have both made a full recovery.

0:24:56 > 0:25:01Now, call centres like this are used to taking thousands upon thousands of calls

0:25:01 > 0:25:03from people that find themselves in trouble.

0:25:03 > 0:25:06So they're ideal centres for recognising trends,

0:25:06 > 0:25:08especially in scams.

0:25:08 > 0:25:11Hopefully, Karly can tell me. Yes, you can talk to me, excellent.

0:25:11 > 0:25:14You've noticed a pattern very recently, especially in the world of scams.

0:25:14 > 0:25:17Oh, yes, it's what we're calling the digital switchover scam.

0:25:17 > 0:25:21- Right.- Basically, obviously the digital switchover is happening

0:25:21 > 0:25:23in the area at the moment,

0:25:23 > 0:25:27and people are getting phone calls and cold call visits to their homes

0:25:27 > 0:25:32from people, officials, purporting that they're from a different company.

0:25:32 > 0:25:34- Saying they can help with the switchover?- Yeah, exactly.

0:25:34 > 0:25:37Offering their services and different equipment.

0:25:37 > 0:25:42They're taking payments over the phone, by card or cash up-front,

0:25:42 > 0:25:46saying that they'll come back with goods or services.

0:25:46 > 0:25:47- And never turning up?- No.

0:25:47 > 0:25:52Now, obviously, modern technology opens up a whole world of nightmares

0:25:52 > 0:25:53suddenly for people, doesn't it?

0:25:53 > 0:25:56Especially with computers. There's a new one you've noticed.

0:25:56 > 0:25:59There is, yeah. It's sort of coming in trends.

0:25:59 > 0:26:02This one is actually where people are using their home computers

0:26:02 > 0:26:05and messages flashing up, saying that there's a virus

0:26:05 > 0:26:08and the need to contact this number, or they're getting a phone call

0:26:08 > 0:26:11from an official, again saying that they're from a certain company.

0:26:11 > 0:26:15So the person is letting them in with their log-in details,

0:26:15 > 0:26:18watching them do things over the computer, thinking it's being fixed.

0:26:18 > 0:26:21Giving them their account details as well.

0:26:21 > 0:26:24So this official is taking money from their accounts

0:26:24 > 0:26:26and also planting a virus on that computer

0:26:26 > 0:26:30so the victim is left with less money and a virus on their computer.

0:26:30 > 0:26:32Terrible. Karly, thank you. Frightening stuff.

0:26:32 > 0:26:35We've got another one for you as well.

0:26:35 > 0:26:37We'd all like to win the lottery, wouldn't we?

0:26:37 > 0:26:40And some people are receiving letters saying they've won the lottery, Bev, aren't they?

0:26:40 > 0:26:43That's right, and they could be coming from anywhere.

0:26:43 > 0:26:46It could be in Europe or in Britain.

0:26:46 > 0:26:48They're receiving these letters stating that they've won

0:26:48 > 0:26:50lots and lots of money

0:26:50 > 0:26:54and that they need to give their bank details and personal details

0:26:54 > 0:26:56to actually gain that.

0:26:56 > 0:27:00- To be given the million pounds or whatever?- Yes.- So what happens then?

0:27:00 > 0:27:03They're giving out their personal details or bank details,

0:27:03 > 0:27:05but they don't get to see the money.

0:27:05 > 0:27:08And are they then taking money out of their accounts?

0:27:08 > 0:27:12Their accounts can then be used, because people have then got their personal details.

0:27:12 > 0:27:13Oh, dear, so what's your advice?

0:27:13 > 0:27:16Because it's really tempting, you get a letter through the post

0:27:16 > 0:27:19saying you've won thousands of pounds. What do you do?

0:27:19 > 0:27:23It is. But then I always believe that if it is too good to be true...

0:27:23 > 0:27:26- It probably is.- Then it probably is.

0:27:26 > 0:27:29And if anything suspicious like that happens,

0:27:29 > 0:27:34then the advice is to dial 101 and speak to your local police force.

0:27:34 > 0:27:37And that also helps, because then you guys know if there's a pattern

0:27:37 > 0:27:40- and you can do something about it. - We can identify patterns, yes.

0:27:40 > 0:27:42- Bev, thank you.- You're welcome.

0:27:45 > 0:27:48Jersey cattle are known not only for their rich milk

0:27:48 > 0:27:50but also for their inquisitive nature.

0:27:50 > 0:27:53And that's got one young bullock into trouble.

0:27:53 > 0:27:56It strayed from the herd and ended up in a ditch.

0:27:56 > 0:27:59It's stuck fast and doesn't stand a chance of getting out alive

0:27:59 > 0:28:02without the help of the experts.

0:28:04 > 0:28:07It's a late winter's afternoon.

0:28:07 > 0:28:10Hampshire animal rescue specialists have a difficult job on their hands.

0:28:10 > 0:28:13A Jersey cow is in a desperate situation.

0:28:13 > 0:28:17After escaping from its field, it stumbled into a deep, muddy ditch.

0:28:17 > 0:28:19In an attempt to get free,

0:28:19 > 0:28:24the one-ton animal has only managed to get stuck even deeper in the mud.

0:28:24 > 0:28:29One day on, cold and exhausted, it's submerged up to the neck.

0:28:29 > 0:28:32Luckily, two walkers spotted the stranded animal

0:28:32 > 0:28:35and phoned the emergency services.

0:28:35 > 0:28:38The scenario we were faced with when we got there

0:28:38 > 0:28:40was a beautiful-looking jersey cow -

0:28:40 > 0:28:44very subdued, very tired, it's been in the ditch probably a day or two -

0:28:44 > 0:28:46and that's the most dangerous scenario we can face,

0:28:46 > 0:28:49because they look completely placid and they're not going to react,

0:28:49 > 0:28:52but they can cause firefighters an awful lot of damage.

0:28:52 > 0:28:55They've called for a vet to sedate the cow.

0:28:55 > 0:29:00In the meantime, Buster Brown and fellow animal specialist Jim Green

0:29:00 > 0:29:04plan to fit a head collar and use a manual technique to keep it calm.

0:29:04 > 0:29:06We pinched the animal's nose really tight.

0:29:06 > 0:29:11That produces endorphins in its system which gives the animal

0:29:11 > 0:29:15a calming effect. It creates a natural sedation in the animal.

0:29:16 > 0:29:20It's now dark, the vet's arrived and he quickly administers the sedative.

0:29:21 > 0:29:24Even so, the Jersey cow is so large and powerful,

0:29:24 > 0:29:28there are still risks for the firefighters.

0:29:28 > 0:29:30All firefighters have to wear a safety harness,

0:29:30 > 0:29:35so had the bull suddenly kicked off, the fireman can be dragged out by the other fireman.

0:29:35 > 0:29:39The team go to great lengths to ensure the safety of the animal as well.

0:29:39 > 0:29:40It's time to get very muddy -

0:29:40 > 0:29:44the fire crews need to pass two lifting strops down, under

0:29:44 > 0:29:47and up the other side of the bullock's stomach.

0:29:47 > 0:29:49It's not an easy job.

0:29:49 > 0:29:53The bullock had stirred up the clay and the water

0:29:53 > 0:29:57and made it into a very thick, binding soup, if you like,

0:29:57 > 0:30:00that made it very difficult for us to pass our two strops under,

0:30:00 > 0:30:03basically, nearly a ton weight.

0:30:03 > 0:30:05The metal strop guides they normally use

0:30:05 > 0:30:08don't work properly in the milky clay.

0:30:08 > 0:30:10The rescuers are going to have to get really stuck in.

0:30:14 > 0:30:18The firemen had to dig by hand along the animal's body

0:30:18 > 0:30:21till they could feel the other fireman's hand from the other side

0:30:21 > 0:30:23to pass the stops to each other.

0:30:25 > 0:30:28- Yeah, that's my hand there. - Is that your hand? All right.

0:30:28 > 0:30:31It's an unconventional way that we had to do it,

0:30:31 > 0:30:34but sometimes you have to use unconventional methods to rescue animals.

0:30:34 > 0:30:37These sedated cow is behaving well.

0:30:37 > 0:30:42The team have worked extremely hard to dig out the mud by hand.

0:30:42 > 0:30:45They've now successfully got both strops in place.

0:30:45 > 0:30:49We had to make sure we didn't trap the animal's limbs,

0:30:49 > 0:30:52so you have to place them into what we call the natural hollows,

0:30:52 > 0:30:54which is in the, like, bellybutton area

0:30:54 > 0:30:58and right under their front armpits, so it's something we won't rush.

0:30:58 > 0:30:59It has to be done correctly.

0:30:59 > 0:31:03The cow is all set for being hauled out.

0:31:03 > 0:31:07Buster has already secured the use of a vehicle perfectly suited for the job.

0:31:07 > 0:31:10We called on the help of a local farmer

0:31:10 > 0:31:14to bring over his telehandler - a tractor with an extendable boom -

0:31:14 > 0:31:18to enable us to actually lift and drag the cow out of the ditch.

0:31:23 > 0:31:25It's taken over an hour of hard graft

0:31:25 > 0:31:28to prepare the large animal for the lift,

0:31:28 > 0:31:33but all that work has paid off, and the animal is safely out in seconds.

0:31:36 > 0:31:40The animal was very heavily sedated and initially didn't want to get up.

0:31:44 > 0:31:45But within about five minutes,

0:31:45 > 0:31:48assessing his own situation that it was in,

0:31:48 > 0:31:51it was able to roll itself onto its belly, and its head was up,

0:31:51 > 0:31:53it was looking a lot brighter,

0:31:53 > 0:31:57and within about 30 minutes, it was able to stand up and walk away.

0:32:00 > 0:32:02It's going to take quite a while to get cleaned up,

0:32:02 > 0:32:06but it's a very satisfying outcome for what was a tricky rescue.

0:32:06 > 0:32:12Another good job - difficult, but the end result is that the animal was viable

0:32:12 > 0:32:15and nobody got injured, and that's the important thing.

0:32:19 > 0:32:24Now, do you remember the slogan, "Clunk, click - every trip"?

0:32:24 > 0:32:27Well, if you don't, here it is again.

0:32:27 > 0:32:28It's very likely that 400 of you

0:32:28 > 0:32:31will be injured in your cars tomorrow.

0:32:31 > 0:32:34You will be within six miles of home and doing less than 30.

0:32:34 > 0:32:36And it's going to happen to a lot of you ladies.

0:32:36 > 0:32:40You'll be shopping, collecting the kids, going to the launderette.

0:32:40 > 0:32:43For some of you, the face you start out with in the morning

0:32:43 > 0:32:45won't be the same face you end up with by the evening.

0:32:45 > 0:32:46Why let it happen?

0:32:46 > 0:32:49Clunk, click. It's so simple.

0:32:49 > 0:32:50Clunk the car door,

0:32:50 > 0:32:52click the seatbelt.

0:32:52 > 0:32:53Even if you are just going round corner,

0:32:53 > 0:32:55clunk, click - every trip.

0:32:55 > 0:32:58Yes, that was the late Sir Jimmy Savile telling us

0:32:58 > 0:33:00to belt up back in the 1970s.

0:33:00 > 0:33:03It was a campaign which saved thousands of lives.

0:33:03 > 0:33:06Wearing a seatbelt was made compulsory In 1983,

0:33:06 > 0:33:11but unbelievably, it's estimated around 300 people die every year

0:33:11 > 0:33:13because they don't clunk, click.

0:33:15 > 0:33:18It's Seatbelt Safety Week, and, nationwide, police are uniting

0:33:18 > 0:33:22in a zero-tolerance approach to driving without a seatbelt.

0:33:22 > 0:33:26PC Andy Smith is on the roads of East Sussex.

0:33:26 > 0:33:30We will issue them a fine of £60 for no seatbelt

0:33:30 > 0:33:32as a reminder that they should be putting it on,

0:33:32 > 0:33:34and that fine is obviously educational

0:33:34 > 0:33:37as well, because it will make them think twice

0:33:37 > 0:33:40next time they drive and they will put it on, hopefully.

0:33:40 > 0:33:43I want to speak to you, because you're not wearing your seatbelts.

0:33:43 > 0:33:46No, you weren't. I've just seen you on the roundabout

0:33:46 > 0:33:50and followed you all the way in here.

0:33:50 > 0:33:52But you could see it hanging vertically down the side of the car,

0:33:52 > 0:33:55so I don't believe you were wearing your seatbelt.

0:33:58 > 0:34:02Well, I'll report you for it and issue you with a fine for not wearing a seatbelt.

0:34:04 > 0:34:05Well, we'd have to contest it in court,

0:34:05 > 0:34:08but I've just followed you from the roundabout round there,

0:34:08 > 0:34:11and my colleague's the same, sitting behind you,

0:34:11 > 0:34:13and it's on camera as well, so...

0:34:14 > 0:34:16If you were wearing it, how were you wearing it?

0:34:19 > 0:34:21Jump in and show us how you were wearing it.

0:34:21 > 0:34:24Well, then, you weren't wearing it, I'm pretty convinced of that.

0:34:24 > 0:34:26Have you got your driving licence on you at all?

0:34:26 > 0:34:28OK, is it your car?

0:34:29 > 0:34:31It explains on the back of your ticket that

0:34:31 > 0:34:34if you accept what's happening today, you have 28 days to pay the fine.

0:34:34 > 0:34:37Send a cheque or postal order into the address below

0:34:37 > 0:34:38or pay by card over the phone.

0:34:38 > 0:34:41Make sure you do it within 28 days whatever you do, OK?

0:34:41 > 0:34:43If you wish to contest the matter, you send the form in,

0:34:43 > 0:34:46and it basically goes to court, and they decide

0:34:46 > 0:34:48whether you were guilty of the offence or not, OK?

0:34:50 > 0:34:51There you go. Ta-ta.

0:34:54 > 0:34:56- Another satisfied customer.- Yeah.

0:34:56 > 0:34:59We all sat there and saw the same thing.

0:34:59 > 0:35:04We were driving behind and could clearly see it hanging vertically down from behind.

0:35:04 > 0:35:07You know, when asked if she wanted to get back into the car

0:35:07 > 0:35:10and show us exactly how she did wear it, she said she hasn't got time.

0:35:11 > 0:35:14Traffic PC Shelley Marder knows all too well

0:35:14 > 0:35:17how wearing a seatbelt makes a huge difference.

0:35:19 > 0:35:22If you see what we see in accidents

0:35:22 > 0:35:24and you'd just think if someone had buckled up,

0:35:24 > 0:35:26it could have saved their life. It's just not worth it

0:35:26 > 0:35:29for a simple two-second movement of clipping on your seatbelt.

0:35:29 > 0:35:33The amount of people that still don't do it is unbelievable.

0:35:33 > 0:35:37And the offenders don't always appreciate advice from the police.

0:35:39 > 0:35:42Hello, driver. Thank you very much for stopping for me.

0:35:42 > 0:35:45The reason why I stopped you is you drove past not wearing a seatbelt.

0:35:45 > 0:35:48- No, I didn't.- Yes, you did. Your seatbelt was hanging down on the side.

0:35:48 > 0:35:51- I saw it as you drove past me. - No, I didn't. No, I did not.

0:35:51 > 0:35:53OK, well, that's fair enough if that's what you want to say,

0:35:53 > 0:35:57but I'm still going to issue you a ticket, cos I have seen you and so as my colleague in the car.

0:35:57 > 0:36:00This driver will receive a £60 fine

0:36:00 > 0:36:02to be paid within 28 days.

0:36:03 > 0:36:06You weren't wearing your seatbelt as you came down the road there.

0:36:06 > 0:36:09- All right.- Yeah, your driver was, strangely enough, but...- I wasn't.

0:36:09 > 0:36:14Passengers can also be prosecuted for not wearing a seatbelt.

0:36:14 > 0:36:16- Any reason why that was? - My own fault. I completely forgot.

0:36:16 > 0:36:18Forgot, did you? OK. What I'm going to do

0:36:18 > 0:36:20is report you for not wearing a seatbelt.

0:36:20 > 0:36:24It's non-endorsable, so it doesn't put points on your licence or anything.

0:36:24 > 0:36:26That's good. I don't need any of those.

0:36:26 > 0:36:28I mean, I can see the importance of it, you know.

0:36:28 > 0:36:31Everyone should wear seatbelts - accidents do happen,

0:36:31 > 0:36:36and safety is best, isn't it? So next time, I'll wear my seatbelt.

0:36:36 > 0:36:39Now, Shelley, when you were doing that campaign, were you surprised

0:36:39 > 0:36:42by the amount of people who still weren't wearing seatbelts?

0:36:42 > 0:36:45Yeah, I mean, during that campaign, there was nearly 600 people

0:36:45 > 0:36:48not wearing their seatbelts, including children,

0:36:48 > 0:36:50and that was in a one-week campaign.

0:36:50 > 0:36:53And what sort of excuses do people give to you?

0:36:53 > 0:36:57All sorts of excuses ranging from, "I've just popped out, I didn't put my seatbelt on,"

0:36:57 > 0:37:00"I've just come from the shops," "I don't want to ruin my outfit" -

0:37:00 > 0:37:05men don't want to crease their shirts, women don't want to ruin their dresses sort of thing.

0:37:05 > 0:37:07Even people clip them in behind them.

0:37:07 > 0:37:09OK, so being clear - you have to wear them,

0:37:09 > 0:37:11and if you don't, what sort of fines do you get?

0:37:11 > 0:37:13It's a £60 fine for not wearing your seatbelt,

0:37:13 > 0:37:16and if obviously your child is unrestrained in the back,

0:37:16 > 0:37:21the driver will also receive a £60 fine for the child not wearing a seatbelt.

0:37:21 > 0:37:23OK, thanks, Shelley. Well, funnily enough,

0:37:23 > 0:37:26while we were out filming that report on seatbelts,

0:37:26 > 0:37:30PC Andy Smith pulled over a man who had quite an excuse

0:37:30 > 0:37:33for using his mobile phone while driving.

0:37:33 > 0:37:35We just stopped in for a mobile phone offence,

0:37:35 > 0:37:37cos we'd seen him on his mobile phone.

0:37:37 > 0:37:40When we asked him, "Was it an emergency call?" he said,

0:37:40 > 0:37:44"Yes, it was an emergency," cos he was phoning the local magistrates court.

0:37:44 > 0:37:48He's basically due in court this morning for a mobile phone offence,

0:37:48 > 0:37:52so he's running late. He said he's got three points already,

0:37:52 > 0:37:55he's about to get another three today, and then, obviously,

0:37:55 > 0:37:59we've just stopped him again, so he's now up to nine points.

0:37:59 > 0:38:02He's only got another three points until he loses his licence.

0:38:02 > 0:38:04So, let's just recap that, shall we?

0:38:04 > 0:38:07That a man was using his phone to let the court know

0:38:07 > 0:38:09he was running late for a court hearing

0:38:09 > 0:38:13where he was facing charges of phoning while driving.

0:38:13 > 0:38:15Shelley, you just couldn't make it up, could you?

0:38:15 > 0:38:19The excuses some people give you as to why they use their phone

0:38:19 > 0:38:22is just unbelievable, and things like that just show you.

0:38:22 > 0:38:24- What do you say to them? - Just pull over.

0:38:24 > 0:38:27It takes two seconds to pull over and to make a phone call,

0:38:27 > 0:38:31and you don't risk £60 and three points or even losing your licence.

0:38:31 > 0:38:34- Or even injuring somebody. - Or injuring someone else, yeah.

0:38:34 > 0:38:36- Shelley, thank you.- That's OK.

0:38:39 > 0:38:43Paramedic Kelly Wells is on her way to treat a motorcycling enthusiast

0:38:43 > 0:38:47who has been knocked off his bike. He needs emergency treatment

0:38:47 > 0:38:50and so does his classic 1967 motorcycle.

0:38:50 > 0:38:53Just ten minutes after waving goodbye to his wife, Dee,

0:38:53 > 0:38:56Chris Anderson is lying injured on the pavement

0:38:56 > 0:38:59just 400m up the road from his home.

0:38:59 > 0:39:00What's your name?

0:39:00 > 0:39:02Chris. What happened, Chris?

0:39:04 > 0:39:06What car was it?

0:39:06 > 0:39:08His motorbike has gone straight into a car

0:39:08 > 0:39:11reversing out from behind a van.

0:39:11 > 0:39:13Who was driving it?

0:39:15 > 0:39:16OK. Did you fall off the bike?

0:39:18 > 0:39:19You've gone over the top?

0:39:19 > 0:39:22There's clearly been quite an impact.

0:39:22 > 0:39:25Chris is in too much pain to move one of his legs.

0:39:25 > 0:39:29It was caught between the bike and the car before he was catapulted over the handlebars.

0:39:29 > 0:39:31You were wearing your helmet, obviously.

0:39:31 > 0:39:34Can I see if there was any damage to your helmet?

0:39:34 > 0:39:38There's a little bit. Right, let me just... Two seconds.

0:39:38 > 0:39:42Keep your head still for me, OK? All you need to do is, you've had what we call a mechanism injury,

0:39:42 > 0:39:45so we need to suspect that you might have hurt your neck, OK?

0:39:45 > 0:39:48So what we need to do is we need to collar and board you.

0:39:48 > 0:39:49That involves putting you on a long board

0:39:49 > 0:39:52and putting some straps round your head and a collar around your neck.

0:39:52 > 0:39:54Yeah, can I have some back-up at this job, please?

0:39:54 > 0:39:59Kerry must prioritise protecting his neck and upper spine.

0:39:59 > 0:40:03Put your hand where my hand is now and then obviously try to keep his neck is still as possible, yeah?

0:40:03 > 0:40:06- Happy with that? Got him? - Yeah.- OK. That's all right.

0:40:06 > 0:40:10There's a nice policeman behind you holding onto your head, all right?

0:40:10 > 0:40:12Yeah. I won't let go.

0:40:12 > 0:40:14But it's his leg which is bothering Chris most.

0:40:14 > 0:40:17Nice and...still for me.

0:40:17 > 0:40:19Lovely. That's it.

0:40:19 > 0:40:21And where does it hurt?

0:40:22 > 0:40:24So, kind of, the lower leg. OK.

0:40:26 > 0:40:30Right, this might be the bit that's going to hurt.

0:40:30 > 0:40:32Oh, yeah. OK.

0:40:32 > 0:40:35I'm just going to put a dressing over that, OK?

0:40:35 > 0:40:37He's got plenty of layers of clothes on,

0:40:37 > 0:40:39but it's not enough to protect his leg.

0:40:39 > 0:40:43He suffered a very nasty cut above the knee, six inches wide

0:40:43 > 0:40:47and so deep it goes through his tendon almost to the kneecap.

0:40:47 > 0:40:51We can get you some gas and air for the time being, OK?

0:40:51 > 0:40:55Are you sure? I can get you some.

0:40:55 > 0:40:59With such a deep, wide wound, Chris must be running on adrenaline to refuse pain relief.

0:40:59 > 0:41:02Other than the knee here,

0:41:02 > 0:41:06he's got a small cut just here in the sort of shin area.

0:41:06 > 0:41:08Does the back all feel all right?

0:41:08 > 0:41:10Yeah?

0:41:10 > 0:41:15Chris started motorbike scrambling when he was just seven years old.

0:41:15 > 0:41:19In 40 years of biking, this is only his second serious accident.

0:41:20 > 0:41:23To add to his woes, Thumper, his beloved bike,

0:41:23 > 0:41:26is also looking rather bent and buckled.

0:41:27 > 0:41:32We're going to strap you to it, OK, and there'll be a couple of blankets each side of your head.

0:41:32 > 0:41:35The crew are going to scoop him up off the ground.

0:41:35 > 0:41:39We'll have to slowly lay you down, OK? I've got your neck.

0:41:39 > 0:41:43Just nice and slow. I've got you. So just relax into my arms.

0:41:43 > 0:41:47That's it, lovely. This is going to be a bit cold.

0:41:47 > 0:41:49Just mind his leg.

0:41:49 > 0:41:52They ease him gently into place.

0:41:52 > 0:41:55Oh, I've cut that sock off. You can probably just throw it out.

0:41:57 > 0:41:58She can sew it up?!

0:41:59 > 0:42:05Chris may be joking, but it's his leg that's in urgent need of stitching, not his sock.

0:42:07 > 0:42:10Everybody ready on three? One, two, three, lift.

0:42:13 > 0:42:15That's it. There we go, Chris.

0:42:16 > 0:42:18Patient number one safely dispatched.

0:42:18 > 0:42:21Thank you. Bye-bye, bye-bye.

0:42:21 > 0:42:25Kerry's now off to check on the car driver who's at home

0:42:25 > 0:42:27but feeling shocked after the collision.

0:42:29 > 0:42:32Chris was discharged from hospital on the same day as the accident.

0:42:32 > 0:42:34He's having physio on his knee,

0:42:34 > 0:42:36and the good news is his motorcycle's on the mend too.

0:42:36 > 0:42:39Well, thank goodness for that. That's it for Real Rescues.

0:42:39 > 0:42:41- See you next time.- Bye-bye.- Bye-bye.

0:42:55 > 0:42:58Subtitles by Red Bee Media Ltd