Episode 11

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0:00:02 > 0:00:05Today on Real Rescues, the closest of calls for 30 people,

0:00:05 > 0:00:09moments after firefighters evacuate families from a row of houses.

0:00:13 > 0:00:16And the horror deepens when they discover the cause.

0:00:16 > 0:00:19The rescue dog that needs rescued itself.

0:00:19 > 0:00:23It was doing its search then it disappeared.

0:00:23 > 0:00:26The fear is it has fallen down into one of the tunnels.

0:00:26 > 0:00:29And fighting to save Mike as he struggles with a seizure.

0:00:29 > 0:00:32- Relax!- Aaargh!

0:00:48 > 0:00:50Hello and welcome to Real Rescues

0:00:50 > 0:00:53from the south-western ambulance control room.

0:00:53 > 0:00:55Emergency service call centres like this

0:00:55 > 0:00:58deal with every imaginable sort of danger to life and limb.

0:00:58 > 0:01:00Becky is on one of those calls right now.

0:01:00 > 0:01:03But sometimes a new type of threat emerges,

0:01:03 > 0:01:05one we should all take note of.

0:01:05 > 0:01:08Yes, we're about to see the explosions

0:01:08 > 0:01:12which wreck a terrace of houses, a row of parked cars,

0:01:12 > 0:01:15and spray chunks of brickwork like shrapnel all over the street.

0:01:15 > 0:01:17Why? The answer is surprising and worrying.

0:01:17 > 0:01:20It all began when West Yorkshire Fire and Rescue

0:01:20 > 0:01:24were called out to a kitchen fire in a terraced house,

0:01:24 > 0:01:28only to discover similar small blazes in another five homes.

0:01:28 > 0:01:32What happened next was caught on the fire engine's camera.

0:01:33 > 0:01:36A crew of fire fighters are clearing up after being called

0:01:36 > 0:01:40to a small kitchen fire at a house on this terrace in Castleford.

0:01:40 > 0:01:46They arrived to find a series of fires in ALL six houses.

0:01:46 > 0:01:50It is 1:30am and a camera inside one of the fire engines

0:01:50 > 0:01:53is recording the clean-up operation.

0:01:53 > 0:01:56It is a mystery what has caused the fire

0:01:56 > 0:01:59so the entire terrace has been evacuated.

0:01:59 > 0:02:0330 residents were rescued, some by ladders put up at the windows.

0:02:04 > 0:02:09The film is about to reveal just how timely the evacuation was.

0:02:17 > 0:02:19The fire fighters flee for their lives.

0:02:20 > 0:02:23Another camera has captured the explosion...

0:02:25 > 0:02:28..and what happens 10 seconds later.

0:02:42 > 0:02:44Once the flames are put out

0:02:44 > 0:02:49and the smoke clears, the full extent of the damage is revealed.

0:02:49 > 0:02:53The explosion almost demolished one house and wrecked another.

0:02:53 > 0:02:55Four more are damaged by the blast and the fire.

0:02:57 > 0:03:00Two firefighters suffered minor injuries.

0:03:00 > 0:03:01Without the evacuation

0:03:01 > 0:03:03there would almost certainly have been a loss of life.

0:03:12 > 0:03:16One man on duty that night - were you the second in command, David?

0:03:16 > 0:03:20- I was, yes.- Frightening stuff. - Very frightening.

0:03:20 > 0:03:23Even a man of your experience, have you ever seen anything like that?

0:03:23 > 0:03:27No. I have been doing this 22 years now and never seen that before.

0:03:28 > 0:03:32- Just a few scratches and bruises for your men.- Yeah.

0:03:32 > 0:03:36- Unbelievably lucky.- Very lucky, yes.

0:03:36 > 0:03:40I believe there was somebody looking down on us that night.

0:03:40 > 0:03:42Were you in that camera shot?

0:03:42 > 0:03:46- Just for a small period. - You were running off!- Yeah.

0:03:46 > 0:03:49When was the last man out before the explosion?

0:03:49 > 0:03:52Within a matter of seconds of him getting clear of the door,

0:03:52 > 0:03:55it flew past him, probably a second-and-a-half.

0:03:55 > 0:04:00You're very lucky, and shocking pictures for anybody watching on.

0:04:00 > 0:04:05But equally shocking is the reason why the fire happened.

0:04:05 > 0:04:06What was the reason?

0:04:08 > 0:04:11It turned out in the end, after investigation,

0:04:11 > 0:04:13it all came down to metal theft.

0:04:13 > 0:04:16People pinching copper cables from the overhead power lines.

0:04:16 > 0:04:19So what happened, people who were cutting lines,

0:04:19 > 0:04:23getting out the copper... What happened then?

0:04:23 > 0:04:26The copper power line that ran round the back of the houses,

0:04:26 > 0:04:29because the cables are under tension,

0:04:29 > 0:04:32what had happened, it had flicked up,

0:04:32 > 0:04:33gone over a live cable,

0:04:33 > 0:04:36and turned everything in those properties live.

0:04:36 > 0:04:40- My goodness! So all those houses were live?- Everything.

0:04:40 > 0:04:43And the electricity wants to go down to earth as quickly as possible.

0:04:43 > 0:04:44What did it choose?

0:04:44 > 0:04:47It were doing this through the gas meters and gas pipes.

0:04:47 > 0:04:50- Urgh! A recipe for disaster.- Yes.

0:04:51 > 0:04:54Following investigations by a fire investigation team

0:04:54 > 0:05:00it turned out that the way the electric was finding earth

0:05:00 > 0:05:03was through the gas meters, and the Anaconda pipes,

0:05:03 > 0:05:06which are on the top of the meters, where superheated,

0:05:06 > 0:05:12which resulted in failure and then obviously massive gas escapes.

0:05:12 > 0:05:16We're talking a few quid for these wires. How many lives put at risk?

0:05:17 > 0:05:21It risked our lives, the lives of the residents and, you know,

0:05:21 > 0:05:25the financial implications, for insurance companies,

0:05:25 > 0:05:27utility companies, it is unbelievable, really.

0:05:27 > 0:05:32- And this is happening on railways, everywhere.- Everywhere. Yes.

0:05:32 > 0:05:36You only need to read the news, and trains are delayed all the time.

0:05:36 > 0:05:41- Copper theft, and, you know... - My goodness.- How do we stop it?

0:05:41 > 0:05:43Thank goodness you were safe and of course all the residents

0:05:43 > 0:05:47in those houses were safe, thanks to your hard work.

0:05:47 > 0:05:50- Stay safe, thank you for joining us. - Thank you, cheers.

0:05:53 > 0:05:56Paramedics and rescue teams take real pride in their work

0:05:56 > 0:05:59getting patients to safety and to the right treatment.

0:05:59 > 0:06:02But sometimes, to be kind, it means you cannot always be gentle.

0:06:02 > 0:06:07Especially when an adult is in the grip of a violent fit.

0:06:11 > 0:06:14Paramedics Sue McSheaffrey and technician Mike Burden

0:06:14 > 0:06:17have been called out to a man having seizures

0:06:17 > 0:06:19in an outdoor clothes shop in Portsmouth.

0:06:28 > 0:06:31- Do we know what he is called?- Mike. - Mike? Do you know him?- Yes.

0:06:31 > 0:06:33He is my manager.

0:06:33 > 0:06:35As they arrive at the shop it is clear that the manager,

0:06:35 > 0:06:38Mike, is in a lot of distress.

0:06:38 > 0:06:41Although most seizures last just seconds or minutes

0:06:41 > 0:06:45the disorienting after-effects can go on for a while.

0:06:46 > 0:06:50- Has he had seizures before? - Yes. One in December.

0:06:50 > 0:06:52And they've been doing tests on him.

0:06:52 > 0:06:55It is all right. Mike?

0:06:55 > 0:06:58Sue wants to clean the man's finger to take a blood sample.

0:06:58 > 0:07:00It is not going to be easy.

0:07:00 > 0:07:01Relax. We're trying to help you.

0:07:01 > 0:07:03Although Mike is not diabetic,

0:07:03 > 0:07:07low blood sugar levels can sometimes cause erratic behaviour.

0:07:07 > 0:07:08Relax.

0:07:11 > 0:07:14It is now taking two members of shopping centre staff,

0:07:14 > 0:07:17as well as the crew, to hold the patient down.

0:07:18 > 0:07:20Calm down, Mike.

0:07:20 > 0:07:23Seizures can take all sorts of forms.

0:07:25 > 0:07:28Some sufferers pass out, some go into spasm,

0:07:28 > 0:07:32others can become very frightened and aggressive.

0:07:32 > 0:07:347.7.

0:07:34 > 0:07:38Mike's blood sugar levels indicate this is not a diabetic attack.

0:07:42 > 0:07:43Mike's behaviour is distressing

0:07:43 > 0:07:48but not uncharacteristic in some forms of epileptic seizures

0:07:48 > 0:07:52when electrical activity in the brain suddenly goes haywire.

0:07:52 > 0:07:54- Cam down, we're here to help you. - Relax.

0:07:56 > 0:07:59What was he doing when he started?

0:07:59 > 0:08:02He was just out the back having a break.

0:08:02 > 0:08:05And you said you had seen him like this before?

0:08:05 > 0:08:07I haven't, but a couple of months ago

0:08:07 > 0:08:09he was playing football and he had a seizure.

0:08:09 > 0:08:13It turns out Mike has had one other fit a couple of months before

0:08:13 > 0:08:17but specialists have not been able to find the cause.

0:08:17 > 0:08:19- Mike, Mike.- Relax. Calm down, mate.

0:08:21 > 0:08:25Around one in every ten people experience one fit in their lifetime

0:08:25 > 0:08:28brought on by anything from fever, infection, or even alcohol.

0:08:28 > 0:08:33But a follow up seizure like this is even more cause for concern.

0:08:33 > 0:08:35Mike, do you want to give me the keys?

0:08:35 > 0:08:38Whilst police and crew try to calm Mike down,

0:08:38 > 0:08:40Sue wants to bring the ambulance closer.

0:08:40 > 0:08:43They clearly cannot take him through the shopping centre

0:08:43 > 0:08:45in this condition.

0:08:48 > 0:08:50It is now a waiting game

0:08:50 > 0:08:52until Sue can get the ambulance

0:08:52 > 0:08:54close enough to transfer Mike to hospital.

0:08:56 > 0:08:57Relax. Relax.

0:08:57 > 0:09:00Gradually, Mike becomes calmer.

0:09:00 > 0:09:03The concern of the crew is that he may have injured himself

0:09:03 > 0:09:05but it is proving difficult to assess the damage.

0:09:05 > 0:09:10We are going to run a few checks on you, your temperature and all that.

0:09:10 > 0:09:14They are still struggling to get any coherent answers.

0:09:14 > 0:09:16I am just going to put this in your ear.

0:09:18 > 0:09:22Sue is back, the ambulance is waiting outside.

0:09:23 > 0:09:24Who am I speaking to?

0:09:26 > 0:09:30They have managed to contact Mike's son on the phone.

0:09:30 > 0:09:33My name is Sue, a paramedic in Hampshire.

0:09:33 > 0:09:38Can you tell me anything about Dad? Has he had fits before?

0:09:38 > 0:09:43All right, OK. Did they do any kind of CT scan or anything?

0:09:45 > 0:09:46Is he allergic to anything?

0:09:46 > 0:09:50It turns out that Mike's son is a student paramedic

0:09:50 > 0:09:52so he is after a full briefing.

0:09:54 > 0:09:57We have not managed to do an awful lot of obs as it stands

0:09:57 > 0:10:03because Dad was obviously postictal and very agitated and aggressive.

0:10:07 > 0:10:10Mike is now completely exhausted.

0:10:13 > 0:10:14Do you want a sip of water?

0:10:20 > 0:10:22How old are you?

0:10:22 > 0:10:24Sue is trying to get some details.

0:10:24 > 0:10:26It is not just administration but a useful chance

0:10:26 > 0:10:29to see how coherent Mike is feeling.

0:10:31 > 0:10:33What is your address?

0:10:35 > 0:10:38Mike's aggression has turned into complete confusion.

0:10:38 > 0:10:43Don't worry. It will all come back. Eventually.

0:10:44 > 0:10:49All right, Mike. Feeling a bit better?

0:10:49 > 0:10:51It has been a challenging call-out,

0:10:51 > 0:10:55not least because the causes of seizures are very complex

0:10:55 > 0:10:58and their symptoms even more difficult to treat.

0:10:58 > 0:11:03Mike will need more tests to monitor the electrical activity in his brain

0:11:03 > 0:11:06to work out whether his latest fit could be related to epilepsy.

0:11:10 > 0:11:14Here is Mike. Making a bit more sense today, I am delighted to say.

0:11:14 > 0:11:19- I don't know about that!- I think you are! Sue is here. And Lloyd.

0:11:19 > 0:11:22Mike, interesting watching that with you,

0:11:22 > 0:11:24because you do not remember any of that at all.

0:11:24 > 0:11:26- No.- Were you surprised by how strong you were?

0:11:26 > 0:11:29I am not surprised by that

0:11:29 > 0:11:33but I was surprised at not being able to remember anything.

0:11:33 > 0:11:38I look as if I am, you know, sort of coherent, but, I don't know...

0:11:38 > 0:11:44It is just the shock of seeing it. Quite amazing really.

0:11:44 > 0:11:47Lloyd, you know him very well. Is he normally that strong, does he fight?

0:11:47 > 0:11:50Sometimes, yes!

0:11:50 > 0:11:52That's not fair!

0:11:52 > 0:11:56I have never seen anyone fight that much after a seizure.

0:11:56 > 0:11:59It was quite shocking to see that actually.

0:11:59 > 0:12:03People can behave differently when they're having a fit

0:12:03 > 0:12:06or coming out of a fit, was that quite unusual behaviour?

0:12:06 > 0:12:08Yes, it was the first time I have seen it.

0:12:08 > 0:12:11Usually when people come out of fits they are quiet, subdued,

0:12:11 > 0:12:14confused, very, very tired.

0:12:14 > 0:12:16This was the first time I had seen somebody

0:12:16 > 0:12:18that was quite aggressive and agitated.

0:12:20 > 0:12:24- My little man syndrome coming out! - I am sure it wasn't!

0:12:24 > 0:12:26You said it was a bit like being in a dream,

0:12:26 > 0:12:29you couldn't get out of it, people were holding you down.

0:12:29 > 0:12:33Yes. It felt like a nightmare.

0:12:33 > 0:12:35There seemed to be everybody around me

0:12:35 > 0:12:37and I was sort of trying to get up

0:12:37 > 0:12:43and just trying to do my own thing, but it just seemed very difficult.

0:12:43 > 0:12:46I think that is why I got very agitated.

0:12:46 > 0:12:52Because of that. It is just quite surreal, sort of seeing it.

0:12:52 > 0:12:56- I bet it is. It hasn't happened since, has it?- No, thank God.

0:12:56 > 0:13:01- Good news.- But the downside is that I cannot drive for a year.

0:13:01 > 0:13:04When you say to people you cannot drive

0:13:04 > 0:13:07they automatically think you have been drinking.

0:13:07 > 0:13:10Of course, I suppose they do, you then have to explain, which is...

0:13:10 > 0:13:13Lloyd, you are training to be a paramedic.

0:13:13 > 0:13:17When you first got that call did you panic like anybody else would?

0:13:17 > 0:13:21Yeah. First of all, it is shock, because it is a family member.

0:13:21 > 0:13:25Luckily I got to speak to Sue when she was in the shop

0:13:25 > 0:13:29so I managed to get some information about my dad,

0:13:29 > 0:13:30I was frightened a bit,

0:13:30 > 0:13:34but after that I knew it wasn't anything too serious,

0:13:34 > 0:13:39immediately, and obviously we knew we had the scans and that before.

0:13:39 > 0:13:43And your real priority, Sue, was to try to protect Mike, wasn't it?

0:13:43 > 0:13:47- Because he could have hurt himself and other people.- It was.

0:13:47 > 0:13:50Although it looks quite brutal what we were trying to do,

0:13:50 > 0:13:55you were not aware of what you were doing and you were potentially

0:13:55 > 0:13:58a danger to yourself because you were staggering all over the place.

0:13:58 > 0:14:01Is that the best thing? To try to restrain...

0:14:01 > 0:14:03Not restrain people, but stop them hurting themselves?

0:14:03 > 0:14:07We just wanted to keep him safe, more than anything.

0:14:07 > 0:14:10I am glad you're better. Good luck with all of that.

0:14:10 > 0:14:13- Thank you very much for coming to see us.- OK. Thank you.

0:14:16 > 0:14:18Still to come on Real Rescues: missing in action.

0:14:18 > 0:14:23Zack the rescue dog has disappeared and now the search is on to find him.

0:14:26 > 0:14:31And, that's my boy. It is 5am and dad Daniel gets to play midwife.

0:14:37 > 0:14:40Simple questions and answers are often all that is needed

0:14:40 > 0:14:43to find out if a patient is seriously hurt

0:14:43 > 0:14:47but when the patient is under two and has fallen onto a concrete floor

0:14:47 > 0:14:49the paramedics have to be a little bit more inventive.

0:14:49 > 0:14:52Time for a balloon trick.

0:14:53 > 0:14:57An ambulance crew has just pulled up outside a house

0:14:57 > 0:14:59after a worried mum called 999.

0:14:59 > 0:15:00Hi, there.

0:15:00 > 0:15:03Her little boy has banged his head after a fall.

0:15:03 > 0:15:08Danny Milham and Jonathan Nicholas are relieved to hear and see a crying boy.

0:15:08 > 0:15:10- FINLAY CRIES - What happened, then?- So, basically,

0:15:10 > 0:15:13just stood up here next to him like this

0:15:13 > 0:15:17- and I just literally saw him like this headfirst...- Oh, right.

0:15:17 > 0:15:21- And then what happened? Did he cry straight away?- No, he didn't.- OK.

0:15:21 > 0:15:23He was quiet for about a minute.

0:15:23 > 0:15:29There's still cause for concern as Finlay didn't cry out immediately after he hit the ground.

0:15:29 > 0:15:31There's a chance he has concussion.

0:15:31 > 0:15:34His head and neck took the hit.

0:15:34 > 0:15:35- It's OK, darling.- Right,

0:15:35 > 0:15:38he's obviously got a bit of an egg on his head there

0:15:38 > 0:15:41so what we'll do is we'll go out to the ambulance, sit down there.

0:15:41 > 0:15:43Finlay will need to go to hospital.

0:15:43 > 0:15:46They can't rule out more serious internal injuries

0:15:46 > 0:15:48such as a bleed on the brain.

0:15:48 > 0:15:51He's fallen a metre from the worktop onto a concrete floor.

0:15:53 > 0:15:57He's more comfortable with you. There you go.

0:15:59 > 0:16:02Mum Eve is doing her best to comfort Finlay.

0:16:02 > 0:16:06He's still upset and it's not surprising judging by the huge lump

0:16:06 > 0:16:08that is beginning to develop on his forehead.

0:16:08 > 0:16:10FINLAY CRIES

0:16:10 > 0:16:13Danny carries out his basic checks as quickly

0:16:13 > 0:16:15and as quietly as possible.

0:16:15 > 0:16:17He needs to get all the information he can

0:16:17 > 0:16:20without upsetting Finlay any more.

0:16:21 > 0:16:24I'm going to take a tiny bit of blood.

0:16:24 > 0:16:28Danny need the sample to check Finlay's blood sugar levels.

0:16:28 > 0:16:32- Excellent. Well done, Finlay. - Mummy's here.- All done.

0:16:32 > 0:16:34It's the nasty green man, isn't it?

0:16:34 > 0:16:36He's the most placid kid around.

0:16:36 > 0:16:38- He doesn't do crying.- Look, how many toes have you got?

0:16:38 > 0:16:42One, two, three, four, five. That's right.

0:16:42 > 0:16:44Is there five on the other side?

0:16:45 > 0:16:49And it's not just Finlay who needs reassurance -

0:16:49 > 0:16:51Mum is feeling very guilty.

0:16:51 > 0:16:55- He needs someone to keep an eye on him for a good few hours.- Really?

0:16:55 > 0:16:56- FINLAY CONTINUES TO CRY - OK.

0:16:56 > 0:16:59The journey to hospital gives Danny a chance

0:16:59 > 0:17:03to update Finlay's medical history, ready to hand over to the doctors.

0:17:03 > 0:17:06No medication.

0:17:06 > 0:17:09Any allergies to medication?

0:17:09 > 0:17:12Eve can't stop blaming herself for the fall.

0:17:12 > 0:17:14- Well, I'll never be doing that again.- No.

0:17:14 > 0:17:17Easily done, though, isn't it?

0:17:17 > 0:17:19Danny's a dad himself so he's using all his parental

0:17:19 > 0:17:24as well as paramedic skills to calm and comfort Finlay.

0:17:24 > 0:17:25What's happening?

0:17:25 > 0:17:27FINLAY CRIES

0:17:27 > 0:17:32- Is that like a balloon?- Can I have it? This is for me, I think.

0:17:32 > 0:17:33Is it like a balloon?

0:17:33 > 0:17:35- FINLAY CRIES - No?

0:17:35 > 0:17:38Can you hold it for me? Good boy.

0:17:38 > 0:17:42The balloon seems to have done the trick - the crying has stopped.

0:17:43 > 0:17:47What shall we call this?

0:17:47 > 0:17:49Shall we call him Dave?

0:17:49 > 0:17:50Dave the balloon.

0:17:51 > 0:17:53Yeah?

0:17:53 > 0:17:56It's very difficult to assess a two-year-old,

0:17:56 > 0:18:00to ask him where it hurts, if it hurts or what day of the week it is.

0:18:00 > 0:18:02We're going to take him to Poole

0:18:02 > 0:18:06and get him observed for a few hours by the nurses there.

0:18:06 > 0:18:10A good sign is he hasn't vomited and he's been smiling with me

0:18:10 > 0:18:13and hugging his balloon and everything seems to be working fine.

0:18:13 > 0:18:16It's nice to get a long cuddle, he doesn't stay put normally.

0:18:16 > 0:18:19Danny's balloon trick isn't just for Finlay's entertainment.

0:18:19 > 0:18:22It also helps the medics assess the little lad's injuries.

0:18:24 > 0:18:26If Finlay is alert and responsive,

0:18:26 > 0:18:28it's unlikely he's come to any serious harm.

0:18:30 > 0:18:32Now he is even starting to smile.

0:18:32 > 0:18:34You make me feel like a comedian.

0:18:34 > 0:18:35Do it again.

0:18:35 > 0:18:37Go like, mmm-hmm. Mmm-hmm.

0:18:37 > 0:18:39FINLAY GIGGLES

0:18:39 > 0:18:42I bet that's what Mum normally does, isn't it? "Mmm-hmm, Finlay."

0:18:42 > 0:18:44Like that.

0:18:45 > 0:18:48I've got an hour to go, Finlay, and seven days off.

0:18:48 > 0:18:50- Oh! Happy days.- Yeah.

0:18:50 > 0:18:51High-five?

0:18:53 > 0:18:54Yeah!

0:18:57 > 0:19:00By the time they get to the hospital,

0:19:00 > 0:19:02Finlay is looking more like his old self.

0:19:02 > 0:19:06But a child of this age with a huge bump on his head

0:19:06 > 0:19:09MUST be thoroughly checked.

0:19:09 > 0:19:12Mum's taken her eye off him momentarily, unfortunately,

0:19:12 > 0:19:15and he's ended up on his head on the concrete floor.

0:19:15 > 0:19:20- Aww.- Mum feels terrible, as you can imagine.- Yeah.

0:19:20 > 0:19:24- Shall we get someone in just to check you over?- Say, "Yes, please."

0:19:24 > 0:19:26Yeah? See the nice doctors?

0:19:26 > 0:19:27Bye-bye!

0:19:27 > 0:19:29And it looks like Danny's made a friend for life.

0:19:29 > 0:19:32Little high-five?

0:19:32 > 0:19:34Yeah. See you on the ice.

0:19:35 > 0:19:36Come on. Yeah.

0:19:38 > 0:19:42Finlay developed a very big bruise to go with that bump

0:19:42 > 0:19:44but has since made a full recovery.

0:19:47 > 0:19:50Everybody in here, as you can see, is quite busy,

0:19:50 > 0:19:53and they're so used to taking different types of calls

0:19:53 > 0:19:57but sometimes a particular issue can develop into something else.

0:19:57 > 0:20:00- I'm just going to have a chat with Mark. Are you OK to talk?- I'm fine.

0:20:00 > 0:20:03Mark, you had a call - on New Year's Eve of all days -

0:20:03 > 0:20:07about a family having dinner, and they were in a bit of a panic. What was going on?

0:20:07 > 0:20:09We received a call from the daughter at her property there.

0:20:09 > 0:20:12They were enjoying their roast dinner on New Year's Eve, as you do.

0:20:12 > 0:20:15The father actually got a bit of chicken lodged in his throat

0:20:15 > 0:20:18and started to choke.

0:20:18 > 0:20:21The daughter was doing the Heimlich Manoeuvre repeatedly

0:20:21 > 0:20:23but that wasn't having any effect.

0:20:23 > 0:20:26Eventually, he went into cardiac arrest. Because of the choking,

0:20:26 > 0:20:29- he wasn't getting any oxygen. - Basically, the Heimlich Manoeuvre -

0:20:29 > 0:20:33- you're trying to force the air through the stomach...- Push the air up to push the object out.

0:20:33 > 0:20:36That wasn't happening and he was getting into serious trouble now, cardiac arrest.

0:20:36 > 0:20:40Yeah, he was. So he's now not breathing for himself. His heart is not beating.

0:20:40 > 0:20:43We had to instruct the daughter to do CPR over the phone,

0:20:43 > 0:20:46which was being done until we arrived on scene.

0:20:46 > 0:20:47We then got there on scene,

0:20:47 > 0:20:50and were able to carry on the resuscitation efforts

0:20:50 > 0:20:53and we were able to take the chicken out of the mouth

0:20:53 > 0:20:56and that eventually got his airway back.

0:20:56 > 0:20:58After a few more minutes of CPR, he came round.

0:20:58 > 0:21:02He started breathing for himself, his heart started beating again

0:21:02 > 0:21:05and after a short period recovering in hospital, he was fine.

0:21:05 > 0:21:07- Brilliant.- She sent in a letter to say thank you. Quite nice.

0:21:07 > 0:21:10- It was quite a good job. - He had to go to hospital?- Yeah.

0:21:10 > 0:21:13- He wasn't well enough for the trifle?- No. Unfortunately not!

0:21:13 > 0:21:16- Next time.- Mark, thank you very much.- No problem.

0:21:18 > 0:21:23The people around me in this room get to hear a new born baby's first cry countless times

0:21:23 > 0:21:25and they consider it a privilege.

0:21:25 > 0:21:29Each one is a cause for celebration, as we are about to hear.

0:21:36 > 0:21:38WOMAN WHIMPERS IN BACKGROUND

0:21:50 > 0:21:52WOMAN CRIES OUT IN BACKGROUND

0:22:02 > 0:22:06WOMAN CONTINUES TO CRY OUT

0:22:26 > 0:22:30It's clear to everyone now that Dan is going to be in sole charge of the birth

0:22:30 > 0:22:33and Charlotte allows herself enjoy the moment as well.

0:22:41 > 0:22:44WOMAN CRIES OUT

0:23:03 > 0:23:07WOMAN CONTINUES TO CRY OUT

0:23:47 > 0:23:50Shall we meet everyone who was on that tape?

0:23:50 > 0:23:54- Here we have Dawn, Max, hello, Max, Dan...- Hi.

0:23:54 > 0:23:56..Charlotte, who was taking the call, and Isabella, who,

0:23:56 > 0:23:59I think you were in the room next door, weren't you?

0:23:59 > 0:24:00Lots of things about that.

0:24:00 > 0:24:04- Dan first of all. Is he normally that well-behaved?- No.

0:24:04 > 0:24:07Everything that Charlotte said, you were like, "OK."

0:24:07 > 0:24:11Yeah, shock took over, I think,

0:24:11 > 0:24:15and just the control, I suppose. It's that fight or flight isn't it?

0:24:15 > 0:24:19- Thankfully, Charlotte was there to talk me down.- You did really well.

0:24:19 > 0:24:23When she said, "Go and wash your hands," you were like, "OK."

0:24:23 > 0:24:26- Yeah, I just... - You didn't realise what you were actually going to have to do?

0:24:26 > 0:24:30Exactly, not questioning it, just, "Really, wash my hands?

0:24:30 > 0:24:34"My wife's next door giving birth and you want me to wash my hands?"

0:24:34 > 0:24:36Charlotte, what was it like for you?

0:24:36 > 0:24:39Because I know you've got six babies you've talked through?

0:24:39 > 0:24:41Six under my belt, yeah. Max was my fifth,

0:24:41 > 0:24:44but, I've got to say,

0:24:44 > 0:24:48it was the best one because it was completely from start to finish.

0:24:48 > 0:24:53Quite a lot of the time, the crew do come in halfway through your instructions

0:24:53 > 0:24:57so it was nice to claim him as my own, if you like.

0:24:57 > 0:25:01ALL CHUCKLE Dawn, how were you feeling, listening to that tape?

0:25:01 > 0:25:04- It's not embarrassing, is it?- No.

0:25:04 > 0:25:06Obviously, it was inevitable. When the contractions started,

0:25:06 > 0:25:09I knew it wasn't going to be long - Isabella came very quickly.

0:25:09 > 0:25:11- She was only three hours.- Right.

0:25:11 > 0:25:14So I was just more concerned about Dan

0:25:14 > 0:25:19because I knew the first time round he was there in the hospital...

0:25:19 > 0:25:21- And he hadn't liked it much? - He hadn't liked it much.

0:25:21 > 0:25:24- You wanted to hold my hand this time, didn't you?- It was OK.

0:25:24 > 0:25:28It was fine but at the point where she was crowning, they said,

0:25:28 > 0:25:31"Would you like to have a look?"

0:25:31 > 0:25:35And not knowing what that meant, I went, "Oh, yeah," had a look,

0:25:35 > 0:25:38- wishing I hadn't.- So to have to do the whole thing again...- Exactly.

0:25:38 > 0:25:42My bold statement was - cos Dawn's sister was going to come with us -

0:25:42 > 0:25:46my bold statement was, "I'm not going down the business end this time,

0:25:46 > 0:25:48"I'm going to stay at the head and that's fine."

0:25:48 > 0:25:51- That didn't come to pass.- No.

0:25:51 > 0:25:54Isabella, was it nice to have your baby brother born actually at home?

0:25:54 > 0:25:56That's brilliant.

0:25:56 > 0:25:59After Mummy and Daddy, were you the next person to see him?

0:25:59 > 0:26:02Aw, that's fantastic. Charlotte,

0:26:02 > 0:26:04you are going to go on to become a midwife, you're hoping?

0:26:04 > 0:26:06Hoping to.

0:26:06 > 0:26:08It will be a bit of a long road, university,

0:26:08 > 0:26:11but obviously this is a really good stepping stone

0:26:11 > 0:26:14and having had six now,

0:26:14 > 0:26:17I'm hoping I've found my calling.

0:26:17 > 0:26:19- Do you recommend her?- Definitely.

0:26:19 > 0:26:20- Thank you.- Definitely kept you calm.

0:26:20 > 0:26:24- Yes.- Brilliant. Thank you very much. I'm glad Max is well as well.- Thanks.

0:26:24 > 0:26:26Thanks.

0:26:28 > 0:26:31When anyone hears the phrase "missing in the line of duty"

0:26:31 > 0:26:34it's easy to immediately fear the worst.

0:26:34 > 0:26:38Search and rescue dog Zac has worked tirelessly for years trying to find others.

0:26:38 > 0:26:41But now everyone's looking for him.

0:26:41 > 0:26:44Animal rescue specialist Buster Brown has been called out to help

0:26:44 > 0:26:46find search dog Zac.

0:26:46 > 0:26:49He's disappeared searching for a missing person.

0:26:49 > 0:26:52His owner and handler Kevin Saunders

0:26:52 > 0:26:55is part of the lowland search and rescue team.

0:26:55 > 0:26:58He and Zac have saved many lives together

0:26:58 > 0:27:00but tonight things have taken an unexpected turn.

0:27:00 > 0:27:03A boy dog. How old did you say he was?

0:27:03 > 0:27:05- Three and a half.- Three and a half.

0:27:06 > 0:27:08And you've worked him for?

0:27:14 > 0:27:16So he is well used to this sort of environment and trained

0:27:16 > 0:27:18so it's totally unusual and out of character?

0:27:23 > 0:27:24Kevin is bereft.

0:27:24 > 0:27:27Zac is a much-loved family dog

0:27:27 > 0:27:30as well as a highly-trained member of the search team.

0:27:30 > 0:27:33He's been missing now for nearly four hours.

0:27:33 > 0:27:37We were initially searching up here but there is a drop.

0:27:37 > 0:27:40There's quite a drop there and then the tunnels...

0:27:40 > 0:27:42The only drop is the tunnels. You drop down.

0:27:45 > 0:27:49They are in an area known as the Ramparts near Portsmouth.

0:27:49 > 0:27:54Basically, a very high mud mound, about 30 to 40 feet high,

0:27:54 > 0:27:59into which there's been built old military defences.

0:27:59 > 0:28:04The dog was at the top of these when it was doing its search

0:28:04 > 0:28:06and it then disappeared.

0:28:06 > 0:28:09The fear is it's fallen down into one of the tunnels.

0:28:09 > 0:28:13Zac could be lying injured in one of these tunnels,

0:28:13 > 0:28:16unable even to bark to get attention.

0:28:16 > 0:28:20The team that earlier was searching for a missing girl

0:28:20 > 0:28:22is now trying to find Zac.

0:28:22 > 0:28:27But even the police helicopter with its infrared camera

0:28:27 > 0:28:29has failed to detect anything.

0:28:33 > 0:28:36It looks like it's going to be a very long night.

0:28:38 > 0:28:42But suddenly he's appeared and is reunited with an overjoyed Kevin.

0:28:47 > 0:28:48He is carefully checked over

0:28:48 > 0:28:51but Zac seems none the worse for his experience.

0:28:51 > 0:28:54Kevin calls the rest of the team with the good news.

0:28:54 > 0:28:59He's fine, he's not scared, he's chilled, he's nice and relaxed.

0:29:03 > 0:29:05It's the best possible ending.

0:29:08 > 0:29:11Well, I'm happy to say Zac and Kev are with us now.

0:29:11 > 0:29:14- What happened, do you think? - I don't think we'll ever know.

0:29:14 > 0:29:18- He hasn't told you? - No, he hasn't told us!

0:29:18 > 0:29:20Zac obviously went off somewhere.

0:29:20 > 0:29:22We believe he got caught

0:29:22 > 0:29:26because of the branch that came through his collar when we found him.

0:29:26 > 0:29:29- But we'll never know for sure. - It's good that he's back.

0:29:29 > 0:29:32- You've had him, what, since he was a little pup?- Yeah.

0:29:32 > 0:29:34- You do this voluntarily, right? - Indeed.

0:29:34 > 0:29:38All the fuel costs and training costs are our own.

0:29:38 > 0:29:41We do it completely voluntarily.

0:29:41 > 0:29:43We fund raise for team bits.

0:29:43 > 0:29:47But, yeah, everything else is down to handlers.

0:29:47 > 0:29:49- So this is your little doggie, really?- Yeah.

0:29:49 > 0:29:53OK, so how do you train a dog to do the things he does?

0:29:53 > 0:29:56It's just a big game of hide and seek, really.

0:29:56 > 0:29:59It takes about a year to get up to a standard

0:29:59 > 0:30:01where they can go for assessment.

0:30:01 > 0:30:02It starts with me running away

0:30:02 > 0:30:04and then we change me to someone else

0:30:04 > 0:30:08and then we just slowly put in the various stages needed for him to find someone,

0:30:08 > 0:30:11tell us he's found someone and then take us back to him.

0:30:11 > 0:30:14- And he gets rewarded for this, does he?- Yet, he does.- What does he get?

0:30:14 > 0:30:16He gets this purple toy.

0:30:16 > 0:30:19His favourite toy in the whole world is his little purple toy.

0:30:19 > 0:30:22You're easily pleased, aren't you, doggie? I've seen it on the telly -

0:30:22 > 0:30:25you give him a cloth of someone, he gets the scent there.

0:30:25 > 0:30:28- Is that how you do it? - That's mainly TV.- Right, OK.

0:30:28 > 0:30:30In real life, he just looks for any human scent in an area,

0:30:30 > 0:30:31it's called air scenting.

0:30:31 > 0:30:35Right. And he goes off and then you walk towards him and then what happens?

0:30:35 > 0:30:37Once he's found someone,

0:30:37 > 0:30:39he'll come back and alert me to the fact he's found someone.

0:30:39 > 0:30:43Zac, his alert is he'll come back and sit in front of me.

0:30:43 > 0:30:46I'll then give him the show me command and he'll take me to that missing person.

0:30:46 > 0:30:50Brilliant. OK, we're going to have a real rescue on telly now.

0:30:50 > 0:30:53We've sent someone out into the woods, a mate of yours.

0:30:53 > 0:30:56Zac, I promise you, has not seen where he is.

0:30:56 > 0:30:59- And we'll do it for real, shall we? - Yeah.- OK, send him off, then.

0:30:59 > 0:31:04Ready... ready... ready... Find!

0:31:05 > 0:31:09- So how many rescues has he been involved in?- Good boy, find!

0:31:09 > 0:31:14- Last year alone, we responded to 29...- 29?- Yeah.

0:31:14 > 0:31:15Throughout the south coast.

0:31:15 > 0:31:20He's running around. He's saying, "Dad, I'm not sure that I've found anything yet."

0:31:20 > 0:31:25- I think he's just picked up on something.- Has he?- Show me.

0:31:25 > 0:31:27- OK.- Show me. What you got?

0:31:30 > 0:31:33- Oh, I can see somebody. - Show me, then.- And there he is.

0:31:33 > 0:31:38- Oh, he's a good boy!- There's a good lad. What have you got there?

0:31:38 > 0:31:39Danny, you all right there?

0:31:39 > 0:31:41I am now. Thank you very much for finding me.

0:31:41 > 0:31:45- That's all right, mate. Well done. Well done, Zac.- Who's a good boy?

0:31:45 > 0:31:47Who's a good boy, eh?

0:31:50 > 0:31:53I want to have a chat with Lee who I know is a very busy man -

0:31:53 > 0:31:56you're on the phone all the time - but you've got a couple of minutes to spare.

0:31:56 > 0:32:00- You're a clinical supervisor now but before you were a paramedic, weren't you?- Yes.

0:32:00 > 0:32:03And you saw somebody have a heart attack, a cardiac arrest,

0:32:03 > 0:32:05in an extremely useful place, actually.

0:32:05 > 0:32:08Yes, quite a bizarre set of circumstances

0:32:08 > 0:32:10but it worked out for this guy in the end.

0:32:10 > 0:32:14I was called to a public place where the guy had collapsed. He was in cardiac arrest.

0:32:14 > 0:32:16- Was it actually a pub?- It was a pub. - It was a pub?- Yeah.

0:32:16 > 0:32:19And fortunately for him,

0:32:19 > 0:32:23he collapsed next to a consultant anaesthetist and a cardiologist.

0:32:23 > 0:32:24So what happens in that sort of situation?

0:32:24 > 0:32:27When you arrived, they were helping him already?

0:32:27 > 0:32:31They were doing very good CPR, they were doing everything they could.

0:32:31 > 0:32:34A crew got there before me

0:32:34 > 0:32:37so the anaesthetist was using some of the equipment.

0:32:37 > 0:32:39Everything was going really, really well.

0:32:39 > 0:32:42It took us a long time, but after 29 minutes we got him back.

0:32:42 > 0:32:45- 29 minutes of CPR?- Yes.

0:32:45 > 0:32:4929 minutes of CPR and several shocks and lots of drugs,

0:32:49 > 0:32:50but, yeah, we got him back.

0:32:50 > 0:32:54You say you got him back. What, he came round or...? What happened?

0:32:54 > 0:32:58It took a few minutes but after a few minutes of getting an output...

0:32:58 > 0:33:02- An output? What, on his heart? - Yes. He got a heartbeat.- Yes.

0:33:02 > 0:33:04He actually started to respond to us,

0:33:04 > 0:33:06which was amazing after 29 minutes.

0:33:06 > 0:33:08By the time we got to the hospital,

0:33:08 > 0:33:12he was understanding simple instructions so we decided to take the tube out

0:33:12 > 0:33:16and he literally sat up and said, "What happened?"

0:33:16 > 0:33:19The lesson in that is, if you are going to have a heart attack,

0:33:19 > 0:33:22try and do it when there's that kind of medical team around you.

0:33:22 > 0:33:25- I'd say so, yeah. - And he's absolutely fine?- Yeah.

0:33:25 > 0:33:28I saw him a few days after the incident occurred,

0:33:28 > 0:33:32he didn't have much of a recollection of what happened

0:33:32 > 0:33:33but he made a full recovery.

0:33:33 > 0:33:35Brilliant. Thank you.

0:33:38 > 0:33:41Fireworks are now a year-round feature

0:33:41 > 0:33:43and so are the dangers they can present.

0:33:43 > 0:33:46A firework going astray can threaten an entire neighbourhood.

0:33:46 > 0:33:50Southampton's green watch fire crew are on a call-out

0:33:50 > 0:33:52after flames are spotted leaping high into the sky

0:33:52 > 0:33:55in the student area of the city.

0:33:56 > 0:33:59It's the midnight meal break

0:33:59 > 0:34:01when a shout comes into St Mary's fire station.

0:34:08 > 0:34:10Green Watch are on duty.

0:34:10 > 0:34:14A large blaze has been reported in a back garden.

0:34:17 > 0:34:23The crew arrive to find flames crackling 40 feet up into the night sky.

0:34:29 > 0:34:31Right, whose house is it?

0:34:31 > 0:34:33It looks like two large conifers have caught fire,

0:34:33 > 0:34:37spraying sparks and burning debris over the neighbouring rooftops.

0:34:37 > 0:34:39Is everyone out the property, yeah?

0:34:43 > 0:34:45Give us some more pressure.

0:34:45 > 0:34:48Green Watch need to act quickly before the fire spreads.

0:34:48 > 0:34:50It's a coordinated effort.

0:34:50 > 0:34:53While one crew member goes straight in over the back wall,

0:34:53 > 0:34:57another has broken through the side gate.

0:35:00 > 0:35:02Considering the height of the flames,

0:35:02 > 0:35:05the fire is quickly and safely put out.

0:35:13 > 0:35:15We're just going to ascertain now how the fire started.

0:35:15 > 0:35:17We must have about 20 students at the front.

0:35:17 > 0:35:21- Who's in number 23, then?- We are.

0:35:21 > 0:35:23- How did it start?- It was a firework.

0:35:23 > 0:35:26The students explain they were watching TV

0:35:26 > 0:35:31when they couldn't help but notice that their back garden had gone up in flames.

0:35:31 > 0:35:36- The whole tree just went whoompf! - Yeah, the whole tree, up in flames.

0:35:36 > 0:35:38The other tree went up in flames as well.

0:35:40 > 0:35:43It's only a few weeks after Guy Fawkes Night

0:35:43 > 0:35:45and the crew manager Martin Ventham

0:35:45 > 0:35:49suspects a rogue firework from a neighbour's garden may have been to blame.

0:35:49 > 0:35:52What they're suggesting is from inside the property

0:35:52 > 0:35:54they saw, or rather they heard, a loud bang.

0:35:54 > 0:35:58Potentially a firework from next door which ignited the tree.

0:35:58 > 0:36:02It's our house but it was someone else who set off fireworks.

0:36:02 > 0:36:04So they've gone up, got caught in our tree,

0:36:04 > 0:36:06and set the whole thing alight.

0:36:06 > 0:36:09Garden fireworks should have around 20 feet of clear space around them

0:36:09 > 0:36:14and display fireworks around 150 feet.

0:36:14 > 0:36:16I've spoken to both sets of students,

0:36:16 > 0:36:19given them some fire safety advice on using fireworks,

0:36:19 > 0:36:22if that is what happened.

0:36:22 > 0:36:25Pull back the barrier tapes, go and get some more water

0:36:25 > 0:36:27and head back to the station.

0:36:27 > 0:36:29The students return to the TV.

0:36:29 > 0:36:32The incident will go down as an unexplained accident.

0:36:36 > 0:36:39When you call 999 for assistance

0:36:39 > 0:36:42and an ambulance is sent on its way to you,

0:36:42 > 0:36:46don't expect every time to end up in A&E in a hospital.

0:36:46 > 0:36:49And that's a good thing, as Mark's just about to explain to me.

0:36:49 > 0:36:53- I want to be in A&E, don't I? - Not necessarily, Chris.

0:36:53 > 0:36:55South Western Ambulance,

0:36:55 > 0:36:59the patient is at the centre of absolutely everything we do,

0:36:59 > 0:37:03and sometimes, A&E might be appropriate, but other times -

0:37:03 > 0:37:06and statistics show that 90% of patients we deal with

0:37:06 > 0:37:09don't actually have life-threatening emergencies to deal with -

0:37:09 > 0:37:13as a paramedic I'm trained to assess,

0:37:13 > 0:37:17treat and refer and perhaps send you down an alternative pathway.

0:37:17 > 0:37:20Have you had a case yourself where you've turned up and thought,

0:37:20 > 0:37:23"She or he doesn't need to go to A&E?"

0:37:23 > 0:37:26Well, yeah, a good example would be a few months ago.

0:37:26 > 0:37:28I was treating a lady in Sidmouth, near where I live,

0:37:28 > 0:37:31an elderly lady, who had a cut to her arm.

0:37:31 > 0:37:34That cut required stitching

0:37:34 > 0:37:37but the nearest hospital is almost an hour away in Exeter.

0:37:37 > 0:37:40Now, I don't want to drag her out of bed in the middle of the night

0:37:40 > 0:37:43when all I need to do, really, is dress that wound,

0:37:43 > 0:37:47call in a specialist paramedic, an emergency care practitioner

0:37:47 > 0:37:51or a community district nurse, get it sutured

0:37:51 > 0:37:55and that wound can then be taken of locally in a minor injury unit.

0:37:55 > 0:38:00Right, OK. So basically it's about getting the right cure, I suppose, at the right time.

0:38:00 > 0:38:04It's using appropriate conveyance to the right receiving clinical care.

0:38:04 > 0:38:06Is it just in your area or is it national?

0:38:06 > 0:38:09No, it is a national thing, but in the south-west,

0:38:09 > 0:38:10we are actually driving it.

0:38:10 > 0:38:12- Brilliant, thanks very much. - You're welcome.

0:38:12 > 0:38:16When pensioner Sidney collapsed out of the blue on the street,

0:38:16 > 0:38:19help really was round the corner as well as up the road

0:38:19 > 0:38:21and in a neighbour's house.

0:38:24 > 0:38:28Paramedic Steve is working alone in the rapid response vehicle.

0:38:28 > 0:38:32An emergency call has come in for a man who has collapsed in the street.

0:38:32 > 0:38:35It's an 80-old-male who's fallen with a head injury.

0:38:38 > 0:38:42- What's your first name, sir? Hello, luvvie, you all right?- Yes.

0:38:42 > 0:38:46- What's been going on? What's your first name?- Sidney.- I'm Steve.

0:38:46 > 0:38:49- What's been going on today, then? - I don't know.- You don't know.

0:38:49 > 0:38:53Sidney was walking down the street where he lives with his wife Alice.

0:38:53 > 0:38:56The next thing he knew he was on the floor.

0:38:56 > 0:38:57He just went flat on his back.

0:38:57 > 0:39:00- OK, did he complain of anything, any pains, dizziness?- No.

0:39:00 > 0:39:05- How was he when he got up this morning?- As usual.- OK.- Yes.

0:39:05 > 0:39:07Can you move your legs for me?

0:39:07 > 0:39:10Lovely stuff. So where do you hurt?

0:39:10 > 0:39:15Um... If anything, the back of my head, there. That's all.

0:39:15 > 0:39:17Although he's not complaining of any other pain,

0:39:17 > 0:39:20Steve must check Sidney over before he tries to move him.

0:39:20 > 0:39:23- That's all OK, is it?- Yeah.- OK.

0:39:23 > 0:39:25- Do you remember falling over?- No.

0:39:25 > 0:39:28- You don't remember falling over at all?- No.- OK.

0:39:28 > 0:39:29Do you know what day it is today?

0:39:32 > 0:39:34Oh.

0:39:34 > 0:39:37Sidney's loss of memory is a cause for concern.

0:39:37 > 0:39:41It could mean there was a more serious reason for his sudden fall.

0:39:41 > 0:39:42Just bend in the middle for me.

0:39:42 > 0:39:45It's handy that blanket was on the floor there, isn't it?

0:39:45 > 0:39:48Sidney's head clearly hit the ground pretty hard when he fell

0:39:48 > 0:39:53but Steve wants to get him inside out of the cold before he attends to it.

0:39:53 > 0:39:56Luckily, there's a Good Samaritan passing by.

0:39:56 > 0:40:00- Do you want a hand there, mate?- Yes, please, buddy, if you wouldn't mind. That would be great.

0:40:00 > 0:40:03- If you push down and we'll pull you up, Sidney, all right?- Yeah.

0:40:03 > 0:40:07On three, push down. There we go. How's that feel?

0:40:08 > 0:40:10It's a very friendly neighbourhood.

0:40:10 > 0:40:13Sidney's soon offered refuge in a nearby house.

0:40:13 > 0:40:16Sidney, walk towards me, fella. Let's get you out the cold.

0:40:21 > 0:40:24Steve does his standard checks while trying to get more information.

0:40:26 > 0:40:31- How do you feel now that you're up? - Oh, not so bad.- Not so bad.

0:40:31 > 0:40:33Steve can now get a good look at the head wound.

0:40:33 > 0:40:37Just tell me if I'm hurting you, Sidney, all right?

0:40:37 > 0:40:40You've got a little graze there.

0:40:40 > 0:40:43Although there's a lot of blood, it's not looking too serious.

0:40:43 > 0:40:47Steve is more concerned about what caused Sidney to fall.

0:40:47 > 0:40:51- Has anything ever happened like this to Sidney before?- No.

0:40:51 > 0:40:54No? OK.

0:40:54 > 0:40:58Low blood sugar levels could have caused him to black out.

0:40:58 > 0:41:00While Steve is doing the test,

0:41:00 > 0:41:04Sidney's ambulance arrives with crew Steve and Paul on board.

0:41:04 > 0:41:07- How are you feeling at the moment? - All right.- Yeah?

0:41:07 > 0:41:12We're going to do an ECG on him but because we don't know why he fell

0:41:12 > 0:41:15and he's not complaining of anything like shortness of breath

0:41:15 > 0:41:19or any chest pain and we can't at the moment really find anything wrong,

0:41:19 > 0:41:21we will probably take him up to the hospital for a check-up, anyway.

0:41:21 > 0:41:24- Can I go up the hospital with him? - Of course you can. Course you can.

0:41:28 > 0:41:31Sidney did have a heart attack some years ago.

0:41:31 > 0:41:35The ECG will show up anything untoward now.

0:41:35 > 0:41:39- You don't feel dizzy, confused? - No, no.

0:41:39 > 0:41:42- Any nausea, vomiting?- No.

0:41:43 > 0:41:46I'm just going to take your temperature.

0:41:46 > 0:41:49If you look to the little screen, I'll just pop something in your ear.

0:41:49 > 0:41:50Paul checks out his temperature.

0:41:52 > 0:41:56The ECG has picked up an anomaly but he is careful not to alarm Sidney.

0:41:58 > 0:42:00It may just be a normal condition

0:42:00 > 0:42:03but because you don't really remember what happened

0:42:03 > 0:42:06we have to treat it as a collapse with an unknown cause

0:42:06 > 0:42:10so that means a trip to hospital, OK?

0:42:10 > 0:42:11They're not taking any chances.

0:42:11 > 0:42:15Sidney will get a thorough check over in hospital

0:42:15 > 0:42:17and Alice will be with him all the way.

0:42:17 > 0:42:20- All the best, my darling. You take care.- Thank you for your help.

0:42:20 > 0:42:22No problem at all.

0:42:27 > 0:42:28Sidney is fine now.

0:42:28 > 0:42:31He was in hospital for a few hours and then sent home.

0:42:31 > 0:42:35- His GP says it was actually a change in his medication.- Simple as that?

0:42:35 > 0:42:38Good news he's OK. That's it for Real Rescues.

0:42:38 > 0:42:40Aw. See you next time.

0:42:40 > 0:42:41Bye-bye.

0:43:10 > 0:43:13Subtitles by Red Bee Media Ltd