0:00:02 > 0:00:06Today, drama as a lifeboat races to two fishermen in desperate trouble.
0:00:11 > 0:00:16Just six minutes later, the boat goes under.
0:00:18 > 0:00:22And a young asthmatic is frightened after hours of fighting for every breath,
0:00:22 > 0:00:26but the last thing six-year-old Rhys wants to do is go back to hospital.
0:00:26 > 0:00:34Don't panic, young man. You're just going to go to hospital. And the nurses there are lovely.
0:00:50 > 0:00:56Hello and welcome to Real Rescues and to the South Western Ambulance Service control room.
0:00:56 > 0:01:00- 999 calls are coming in non-stop. Phil, can I talk for a second?- Sure.
0:01:00 > 0:01:05- It sounds as if it's been quite a busy day so far.- Yeah, it has.
0:01:05 > 0:01:09We've had quite a few calls. Kat's had an RTC.
0:01:09 > 0:01:11Sophia's had a cardiac arrest,
0:01:11 > 0:01:18Danny's had people with chest pains. And I had a lady who came off her horse and then it landed on her,
0:01:18 > 0:01:22once she'd fallen. So she got crushed by the horse, unfortunately.
0:01:22 > 0:01:27- Is that a typical day?- It is quite busy, but a typical day for us.
0:01:27 > 0:01:31- I'll let you get back to work. Louise.- It sounds extremely busy!
0:01:31 > 0:01:35Real Rescues covers emergencies that happen on land and at sea
0:01:35 > 0:01:39and we're heading two miles off the Portsmouth coast first.
0:01:39 > 0:01:43A fishing boat is taking on water so quickly it's about to sink.
0:01:43 > 0:01:45There are two fishermen on board.
0:01:47 > 0:01:53Early evening. The lifeboat crew are heading out to sea. A fishing boat, the Sea Bird, is in distress.
0:02:13 > 0:02:16To hear a skipper of a fishing vessel in distress
0:02:16 > 0:02:19you get that certain tone
0:02:19 > 0:02:21that comes over the radio.
0:02:21 > 0:02:24We knew we had to get out there quickly.
0:02:24 > 0:02:31The sea is rough with heavy winds and the fishing boat is almost two miles out and sinking fast.
0:02:31 > 0:02:35The lifeboat volunteers know they only have minutes to find her.
0:02:39 > 0:02:43Volunteer Brittany is the first to spot the stricken boat.
0:02:43 > 0:02:45The crew have set off a flare.
0:02:46 > 0:02:52Even from this distance, they can see the back of the boat is low in the water.
0:02:52 > 0:02:57The lifeboat crew realise that once the engine packs up,
0:02:57 > 0:03:00the Sea Bird will go under in minutes.
0:03:00 > 0:03:05It's too late for the salvage pump the crew have brought with them.
0:03:07 > 0:03:11They shout to the skipper to turn the boat.
0:03:14 > 0:03:17But the engine has failed twice.
0:03:17 > 0:03:22Helmsman Peter is going to get on board to help the men get off.
0:03:22 > 0:03:27The skipper was still in his wheelhouse, still underway.
0:03:27 > 0:03:30We may have had difficulty getting him out.
0:03:30 > 0:03:34He was in quite a dangerous position with being in the wheelhouse.
0:03:34 > 0:03:40As soon as the boat lost power, the sea would very quickly come over the stern
0:03:40 > 0:03:43and literally swallow the boat up.
0:03:45 > 0:03:50Once he finds his feet on board, Pete quickly brings Lewis up to date.
0:03:50 > 0:03:55They have even less time than they thought. The boat is holed.
0:03:56 > 0:04:00But with the two boats violently pitching and tossing, they have to get the fishermen off
0:04:00 > 0:04:04without anyone getting trapped between the boats.
0:04:04 > 0:04:08The Sea Bird's crewman is going to need some encouragement.
0:04:09 > 0:04:12The first fisherman, Michael, goes for it.
0:04:14 > 0:04:18He slips, but somehow he makes it on board the lifeboat.
0:04:20 > 0:04:26There's a Force 6 wind blowing and the lifeboat is in danger of being slammed against the Sea Bird.
0:04:26 > 0:04:32Unable to stay in their current position, lifeboat helmsman Lewis will have to bring them round
0:04:32 > 0:04:34for another pass.
0:04:34 > 0:04:38We had to go ahead and peel away and do a circle.
0:04:38 > 0:04:42We couldn't go astern of the vessel because Sea Bird was moving forward.
0:04:42 > 0:04:46All the net and deck debris was being washed off her stern,
0:04:46 > 0:04:51so I couldn't risk putting my lifeboat through that and getting them around our engines
0:04:51 > 0:04:55cos then we'd be dead in the water and no use to anybody.
0:04:55 > 0:04:59On the scene to help with the rescue is the Gosport inshore lifeboat,
0:04:59 > 0:05:03but they, too, are finding it difficult to get close.
0:05:03 > 0:05:07They approach for a second time, this time for the skipper.
0:05:07 > 0:05:12Standing on the edge of the boat, he waits for the right moment to leap.
0:05:17 > 0:05:19Not yet.
0:05:19 > 0:05:21Bring it on.
0:05:26 > 0:05:30Getting the skipper off was much easier than the crewman
0:05:30 > 0:05:36because he was ready for it, he'd collected his paperwork, he seemed a lot more calm
0:05:36 > 0:05:42and the conditions at the time, it was just fortuitous that he could literally do a step into the boat
0:05:42 > 0:05:45with Brittany at the bow to help him in.
0:05:45 > 0:05:47Both fisherman are now safely off the damaged vessel,
0:05:47 > 0:05:53but once again to avoid getting snared, the RNLI lifeboat has to back off,
0:05:53 > 0:05:58leaving their crewmate Peter still on board the sinking boat.
0:05:58 > 0:06:01His colleague David fears for his safety.
0:06:01 > 0:06:06Leaving a crewmate on a boat that we know is going down
0:06:06 > 0:06:11is not a good situation to be in because he's not just a crewmate, he's a friend as well.
0:06:11 > 0:06:16And if anything happened to him, then how could we live with ourselves?
0:06:21 > 0:06:28We'll be seeing what happens to RNLI helmsman Pete as the Sea Bird disappears under the water.
0:06:29 > 0:06:35999 calls are not always breathless emergencies, even when things don't quite go as they should.
0:06:35 > 0:06:42We're about to hear two cool customers prepare to bring another cool customer into the world.
0:07:40 > 0:07:44It's quite impressive just how calm these two first-time parents are,
0:07:44 > 0:07:47even when they have to deal with a potential problem.
0:09:19 > 0:09:24Brilliant! Brilliant stuff. Mum and Dad and little baby are here.
0:09:24 > 0:09:27- It wasn't a boy, it was a girl! - Indeed it was!
0:09:27 > 0:09:33I have to say, and everybody who was listening to that, we are gobsmacked
0:09:33 > 0:09:38about how calm you both were, especially you, Dad. I'd panic.
0:09:38 > 0:09:42I suppose I was panicking inside, but just trying not to show it.
0:09:42 > 0:09:48- Keep calm and carry on. - Mum, normally you're surrounded by people in a hospital
0:09:48 > 0:09:51and you've got hubby and a phone. Were you panicking?
0:09:51 > 0:09:54There wasn't enough time.
0:09:54 > 0:09:59She just came so quickly. Before you knew it, the head was there and she was out.
0:09:59 > 0:10:04- There was just no time, really. - In the space of about 20 minutes.
0:10:04 > 0:10:08- Had you been doing a lot of research? Reading lots of books? - Yeah.
0:10:08 > 0:10:14- All through our pregnancy we watched every programme, all the books.- Magazines.- Yeah.
0:10:14 > 0:10:21- Like it was meant to happen that way.- And you're on Real Rescues now, another programme to learn more.
0:10:21 > 0:10:27- Most people have gas when they're in hospital. What did you have? - Two paracetamol.
0:10:27 > 0:10:34- Two paracetamol?- Yeah.- Lots of mums thinking, "I couldn't have that!" But you were fine.- Fine, yeah.
0:10:34 > 0:10:39- And how about the call operator? Did you feel on your own?- No.
0:10:39 > 0:10:45It was great to have her there. You're trying to focus on delivering your baby and all being all right.
0:10:45 > 0:10:51It was great to have her there to prompt you to do things. You didn't feel on your own.
0:10:51 > 0:10:56Mm. Next birth, if you have plans for another baby, are you just handing over to Dad
0:10:56 > 0:11:02- or what are your plans? - We'll definitely have a home birth next time.- Fancy being a midwife?
0:11:02 > 0:11:06- I might do, second career. - Let's see little Mia.
0:11:06 > 0:11:09Mia, turn round to the cameras. Be a bit showbizzy. Ahh.
0:11:09 > 0:11:12Look at that. Well done, Daddy.
0:11:12 > 0:11:17- Daddy's little girl.- Definitely! - Thank you very much, both of you. - Thank you.
0:11:20 > 0:11:23Asthma is a common condition and a regular call-out for paramedics,
0:11:23 > 0:11:28but that doesn't make it any less terrifying, especially for a child.
0:11:28 > 0:11:33Six-year-old Rhys has been using up all his inhalers as he fights for breath,
0:11:33 > 0:11:36but the last thing he wants is a trip to hospital.
0:11:36 > 0:11:41Wokingham. Paramedic Lee Guyett and emergency care assistant Derek Penn
0:11:41 > 0:11:44are going to a young boy who is unwell.
0:11:44 > 0:11:50We're on our way to a scene where there is a six-year-old asthmatic with breathing difficulties.
0:11:55 > 0:12:00Another paramedic, Andy Pope, has been sent ahead of them in a rapid response car.
0:12:00 > 0:12:04Asthma attacks are a common call-out for ambulance crews.
0:12:04 > 0:12:08They can range from the fairly minor to the seriously life-threatening.
0:12:08 > 0:12:14Earlier today, one left little Rhys on his hands and knees, gasping for breath.
0:12:14 > 0:12:22- He only blew 100. - What do you normally get from him? - He should do about 200 to 220.
0:12:22 > 0:12:29After using his inhaler, Rhys is OK for 20 or so minutes, but then slips back into the same difficulties.
0:12:29 > 0:12:32Have you spoken to the GP?
0:12:32 > 0:12:39- We've only just moved here, so we have registered with them. - But you're under an asthma nurse?
0:12:39 > 0:12:43- Back in London. - He's got a slight wheeze.
0:12:43 > 0:12:47I'll just do his stats and see what they say.
0:12:47 > 0:12:51Rhys has been feeling poorly and lethargic for the last 48 hours.
0:12:51 > 0:12:55Today alone, he's used his inhaler six times.
0:12:55 > 0:12:59I'll pop this under your armpit to check your temperature. All right?
0:12:59 > 0:13:02Just close your arm down.
0:13:02 > 0:13:06In addition to feeling unwell, Rhys has got a temperature.
0:13:06 > 0:13:1038.5. It's quite warm in here, though.
0:13:10 > 0:13:15- So...- Probably come down with an infection of some sort. - Yeah, definitely.
0:13:15 > 0:13:18Rhys is put on a nebuliser.
0:13:19 > 0:13:24How's that? All right? Just breathe on it normally, like before.
0:13:24 > 0:13:29It pushes compressed air through liquid medication, turning into a fine mist,
0:13:29 > 0:13:33which is then inhaled to relieve the constricted airways.
0:13:33 > 0:13:36Is that helping you?
0:13:36 > 0:13:40- That's good.- Feel any better? How does he seem to you?
0:13:40 > 0:13:44He wasn't talking. He was just looking right through me.
0:13:46 > 0:13:50Rhys' blood oxygen levels have now risen back to a nearly normal level,
0:13:50 > 0:13:54but the team want to err on the side of caution.
0:13:54 > 0:13:58- Worth getting checked over at the hospital.- Not a bad idea.
0:13:58 > 0:14:03Don't panic, young man. We're going to go to hospital just so they know about you.
0:14:03 > 0:14:08The nurses there are lovely. They'll look after you, OK?
0:14:08 > 0:14:14A family friend offers reassurance and will look after her two other daughters. Meanwhile, Mum prepares
0:14:14 > 0:14:18to take her son to hospital once more.
0:14:18 > 0:14:22- Mind the step, Mum. - That's all we need, eh?
0:14:22 > 0:14:26After saying goodbye to a concerned little sister...
0:14:26 > 0:14:28I'll support you from behind.
0:14:28 > 0:14:31He's in the best place, isn't he?
0:14:32 > 0:14:38..Rhys is asked to do a peak flow test, which will gauge how much his airways are restricted.
0:14:38 > 0:14:42- You know what you're doing with this.- Have a blow through it.
0:14:42 > 0:14:45That's it. So we'll do two or three.
0:14:48 > 0:14:52- There we go. A little bit better. - That's better.- It's 120.
0:14:52 > 0:14:55- That's good.- It's very good.
0:14:57 > 0:15:01With the medication, Rhys' condition appears to have improved markedly.
0:15:01 > 0:15:06That sounds a lot better now. The wheeze has pretty much gone.
0:15:06 > 0:15:09And the sound of an ice cream van also works wonders.
0:15:09 > 0:15:16- I've missed the ice cream man. I've got money here. - We'll get you one when you finish.
0:15:16 > 0:15:23That seems to have cleared up that wheeze. We just want to get to the bottom of why he's been unwell.
0:15:23 > 0:15:26- Seatbelt on. - Yeah, see.
0:15:26 > 0:15:29No chance of forgetting it here!
0:15:29 > 0:15:34It's a 12-mile, 25-minute journey to the Royal Berkshire hospital.
0:15:35 > 0:15:39- Can I take this off? - If you want to.
0:15:39 > 0:15:41Thank you very much.
0:15:41 > 0:15:44Here you are. Put this down, matey.
0:15:45 > 0:15:47Oh, that's cold!
0:15:47 > 0:15:51Rhys will be taken through to the paediatric A&E department
0:15:51 > 0:15:55where doctors will start the process of coming up with a new treatment plan
0:15:55 > 0:16:00to help get his asthma under better control.
0:16:01 > 0:16:05I'm glad to say that Rhys does now have his asthma back under control.
0:16:05 > 0:16:11Natalie is an expert clinician in all of this. You've got an example.
0:16:11 > 0:16:15- This is a normal...?- What a normal airway would look like.
0:16:15 > 0:16:19- And that's asthmatic.- Indeed. - What is the front telling us?
0:16:19 > 0:16:23On the asthmatic airway, the muscles have constricted down,
0:16:23 > 0:16:31but more importantly on the inside of the airways the smooth muscle has become very inflamed and red
0:16:31 > 0:16:36- and swollen and the body is making more mucus.- You can see very clearly
0:16:36 > 0:16:40that that's restricting that airway. What would it feel like?
0:16:40 > 0:16:46It's not a very nice sensation, obviously. People at this stage would have difficulty in breathing,
0:16:46 > 0:16:50they would probably have a wheeze, a cough, chest tightness possibly.
0:16:50 > 0:16:54There's various symptoms they may experience.
0:16:54 > 0:17:00If Rhys was using his inhaler, as many thousands of people do, would that clear this?
0:17:00 > 0:17:04- This is what they aim to do? - Depending on which inhalers he had.
0:17:04 > 0:17:09If he was on the correct medication, then in theory this process wouldn't happen in the first place.
0:17:09 > 0:17:16- What surprised me about all of this is that over 1,200 people still die every year of asthma.- Absolutely.
0:17:16 > 0:17:20And those figures haven't really changed for about the last 10 years.
0:17:20 > 0:17:26- The tragic thing is that probably about 90% of those deaths could have been presented.- How?
0:17:26 > 0:17:31Again, it's partly due to the medication people are taking or not taking.
0:17:31 > 0:17:36They may have been prescribed medication and aren't taking it.
0:17:36 > 0:17:40Or they may not have had it in the first place.
0:17:40 > 0:17:45Or they may have the medication and the technique of taking it is incorrect.
0:17:45 > 0:17:51So you have to watch that very carefully. Are people normally asthmatic from birth? Or later?
0:17:51 > 0:17:58It's variable. People can develop asthma at any age, so there's no set timelines as such for that.
0:17:58 > 0:18:04So the good news is you can control it and some of our really famous athletes are asthmatics as well.
0:18:04 > 0:18:06Indeed. If it's controlled properly,
0:18:06 > 0:18:13then the national guidelines that we adhere to state that you should have no symptoms whatsoever.
0:18:13 > 0:18:19- You should be symptom-free and live a normal, healthy life. - And win gold medals!- We hope so!
0:18:19 > 0:18:21Thank you.
0:18:23 > 0:18:29Now just a quick update on one of the stories we were telling you about a little bit earlier.
0:18:29 > 0:18:35A woman had fallen off her horse and it fell on top of her. They tried to get a helicopter over
0:18:35 > 0:18:39but there's too much fog today, so they've got an ambulance to her
0:18:39 > 0:18:44and she's now safely back in an ambulance and in hospital.
0:18:44 > 0:18:49So that's good news for her. It's been a busy day in here and a busy programme ahead.
0:18:49 > 0:18:52Including what's inside the trailer?
0:18:52 > 0:18:58Animal rescue specialist Buster Brown is about to open the box and find out.
0:19:01 > 0:19:07We've been following the dramatic rescue of the crew of Sea Bird fishing boat off Portsmouth.
0:19:07 > 0:19:13Now the boat is disappearing under the waves with one lifeboat volunteer still on board.
0:19:17 > 0:19:20The fishing boat Sea Bird is going down fast.
0:19:20 > 0:19:26Its two crew members have been rescued, but stranded on board is lifeboatman Peter.
0:19:26 > 0:19:31With the sea conditions rough and the water full of dangerous debris and nets,
0:19:31 > 0:19:34two separate lifeboats are fighting to get him off.
0:19:34 > 0:19:38We train for this thing, we half expect it.
0:19:38 > 0:19:41We're trained to rescue people
0:19:41 > 0:19:44and save the vessel, but it didn't happen for the vessel.
0:19:44 > 0:19:52Getting close is difficult as strong winds cause the sea to swell and they don't want to collide.
0:19:54 > 0:19:59But the Sea Bird is taking on water so fast that it suddenly up-ends
0:19:59 > 0:20:04with Peter on it. The Gosport lifeboat has no choice but to go in fast.
0:20:04 > 0:20:08On the other RNLI lifeboat, Peter's friend David can only watch.
0:20:08 > 0:20:14When I lost visual sight of Pete, by that time the boat had capsized.
0:20:15 > 0:20:20And to lose sight of him, it's racing through your mind
0:20:20 > 0:20:24that the worst has happened and he's got caught on the boat.
0:20:24 > 0:20:29- He's there!- But then Peter is spotted and hauled aboard.
0:20:29 > 0:20:34Between us, the Gosport lifeboat was blocking my view of him.
0:20:34 > 0:20:37I didn't realise he was in the water,
0:20:37 > 0:20:42so to see him come up at the side of Gosport lifeboat, that really was a sigh of relief.
0:20:42 > 0:20:49Everybody's got out safely, but there are mixed emotions for the Sea Bird's skipper Norman.
0:20:49 > 0:20:53The skipper was quite happily motoring back to his home port,
0:20:53 > 0:20:57then within the space of a few minutes it all was taken away.
0:20:57 > 0:21:04'He was emotional, as you can expect, because his livelihood has literally gone under the water.
0:21:04 > 0:21:06'I've never seen a boat'
0:21:06 > 0:21:13go under that quick. I've seen things on films and it always seems to happen slower
0:21:13 > 0:21:18on any kind of footage you see. Between us getting there
0:21:18 > 0:21:23and the boat going down was about six minutes and that is quick.
0:21:23 > 0:21:27- This is Brittany behind you. - She's the eye candy!
0:21:27 > 0:21:32For trainee helmsman Lewis, it's been an interesting introduction to the job.
0:21:32 > 0:21:38In times like that when you've only got six minutes to play with to get everyone off safely,
0:21:38 > 0:21:43you've got to make a decision and go with it. You haven't got the time to think about it.
0:21:43 > 0:21:49It's got to be a quick decision. "This is what we're going to do." Some worked, some didn't.
0:21:49 > 0:21:53It's a learning curve at the end of the day.
0:21:53 > 0:21:59The Sea Bird's crew are safe on land, but the boat is lying 13 feet under the surface.
0:21:59 > 0:22:03A salvage operation is already being planned.
0:22:07 > 0:22:11We have two people from that rescue on dry land in a nice, warm office.
0:22:11 > 0:22:15Brittany and Peter, welcome. It's great to see you both.
0:22:15 > 0:22:22Peter, the RNLI is a volunteer operation and you were on a day off on that particular day?
0:22:22 > 0:22:27Yes. It's a charity, we're all volunteers and I was enjoying a nice cup of tea
0:22:27 > 0:22:33at the catering bar next to the lifeboat station with my wife.
0:22:33 > 0:22:39- And suddenly the beeper goes off... - We were observing the lifeboat just coming back from training
0:22:39 > 0:22:44and the guys shouted they were receiving a mayday. I joined them.
0:22:44 > 0:22:47And you were on that training boat?
0:22:47 > 0:22:51Yeah, I'd just come back in and we were just de-kitting
0:22:51 > 0:22:55- as we heard the mayday call on the radio.- And you went back in.
0:22:55 > 0:23:00Automatically, the helmsman who was on the boat, a guy called Lewis,
0:23:00 > 0:23:05said, "Everyone get kitted back up." I just put on the helmet, camera and jacket.
0:23:05 > 0:23:09- And back out.- Yeah.- So one minute you're having a nice cup of tea,
0:23:09 > 0:23:13the next minute you're going down with a trawler.
0:23:13 > 0:23:19- Is that the first time you've gone down?- It was literally minutes because it happened so quick.
0:23:19 > 0:23:24- It is the first time that a boat has gone from beneath me. - In how many years?
0:23:24 > 0:23:29- I've been a volunteer for six years now.- Right. What was it like?
0:23:29 > 0:23:34There's so much going on. You're saying, "Get away, guys. I'm going down here."
0:23:34 > 0:23:39Em, yes, it was so quick. There's so much adrenaline flowing.
0:23:39 > 0:23:44Our major concern was to get them off the boat first.
0:23:44 > 0:23:48And the lifeboat was pushed away from the vessel.
0:23:48 > 0:23:53The decision was made by myself not to jump in case I ended up between the two boats.
0:23:53 > 0:23:59The boat started to go and you saw the footage. I walked to the stern of the boat
0:23:59 > 0:24:04- to propel myself away from it as it capsized.- Thankfully, everyone was saved, but the captain
0:24:04 > 0:24:10was in a pretty bad state. You played a great role in putting the arm round and consoling him.
0:24:10 > 0:24:14Yes, on the way back in I think it kind of hit him.
0:24:14 > 0:24:19At the time when he was jumping into our boat, he wasn't quite aware of what danger he was in.
0:24:19 > 0:24:24On the way back, everything was going through his head,
0:24:24 > 0:24:27and we noticed a couple of tears coming down his face.
0:24:27 > 0:24:35We were just making sure he was OK, everything's fine. "You can replace boats, but we got you off."
0:24:35 > 0:24:40Yeah. We got some great footage, but it wasn't just for us you were wearing this helmet.
0:24:40 > 0:24:45- With a little camera. This is your helmet, Brittany.- Which I wore.
0:24:45 > 0:24:49- What do you do with this footage? - Training is the major priority.
0:24:49 > 0:24:56Footage from rescues can be analysed and used in training. Things to do and things you mustn't do.
0:24:56 > 0:25:02Brilliant. I was just going to say a female crew member of the RNLI. Is that unusual?
0:25:02 > 0:25:08Yeah, slightly unusual. A lot of people say, "You're part of the RNLI. What's that like?"
0:25:08 > 0:25:12It's just the same. You get treated exactly the same.
0:25:12 > 0:25:17- Quite right. No special treatment. Is it good?- Yeah.- Recommend it? - Definitely recommend it.
0:25:17 > 0:25:20I've enjoyed every single day. Love it to bits.
0:25:20 > 0:25:25- Bet you're glad she spotted you. - I was glad. It's great teamwork
0:25:25 > 0:25:31- and she had visual on myself in the water.- Brittany and Peter, thank you very much.
0:25:31 > 0:25:34- And keep safe and sound!- We will.
0:25:34 > 0:25:40Now a head-on collision leaves one motorist lying dazed on the road and another walking and talking,
0:25:40 > 0:25:46but things are not as they seem. The paramedics have to check very carefully to find out who really is
0:25:46 > 0:25:48the most in need of help.
0:25:49 > 0:25:54Ambulance crew Oliver and Dave are on their way to a road accident.
0:25:54 > 0:25:58Two cars have collided on a country road, one carrying children.
0:25:59 > 0:26:05Arriving, they find ambulance technician Paul Webb already in attendance after reaching the scene
0:26:05 > 0:26:11in a rapid response car. He crouches over a distressed Melissa.
0:26:11 > 0:26:13Close your eyes. Relax.
0:26:13 > 0:26:17Melissa was driving the Passat with her two children in the back.
0:26:17 > 0:26:22Her children have escaped unhurt, but when she got out of the car
0:26:22 > 0:26:28- Melissa began to feel faint and had to lie down.- How are you feeling? You were feeling dizzy.
0:26:28 > 0:26:34- How are you at the moment?- OK. - Do you feel you could sit up for me? - Yeah, I'd like to try.
0:26:34 > 0:26:39Having cleared her of any spinal injury, they can get Melissa up on her feet.
0:26:39 > 0:26:44This is my colleague Dave. He's going to help on that side. Just sit up slowly.
0:26:44 > 0:26:47Just nice and slowly.
0:26:47 > 0:26:50Just bend your knees.
0:26:51 > 0:26:53There we go. All right?
0:26:54 > 0:27:00In the meantime, a local fire crew have arrived. The other car involved, a Ford Fiesta,
0:27:00 > 0:27:06has smoke coming from the engine and they need to make it safe to prevent any sudden ignition.
0:27:08 > 0:27:13At first it seemed that the three people in the Fiesta had also escaped injury.
0:27:13 > 0:27:17Stay nice and still. Don't look left, don't look right.
0:27:17 > 0:27:22But Hannah, who was in the back seat, has started to feel pain in her side and neck.
0:27:22 > 0:27:28- Have you got any pins and needles in your hands?- On the right a little when I tense it.
0:27:28 > 0:27:31The team can't afford to take any chances.
0:27:31 > 0:27:34Hannah will now be hospital bound.
0:27:35 > 0:27:38Meanwhile, Melissa's still shaken.
0:27:38 > 0:27:42- Does that hurt at all?- No. - Any pain around there?- No.
0:27:42 > 0:27:46That's fine. I can squeeze. That's fine.
0:27:46 > 0:27:51- I think it's just the shock. - And this side hurts most because of the seatbelt.- Yeah.
0:27:51 > 0:27:55Let's lay you down. Right? Trust us.
0:27:55 > 0:27:58The only time to ever trust a bloke.
0:27:58 > 0:28:02With a possibility she may have some sort of spinal injury,
0:28:02 > 0:28:06Paul and Oliver are taking great care to keep Hannah's back straight.
0:28:06 > 0:28:08We'll move you down a bit.
0:28:08 > 0:28:14- All right? Just try and relax. - Relax there. Is that better? - Yeah.
0:28:14 > 0:28:16Steady. Slide.
0:28:16 > 0:28:20- Happy? - Yeah. Just put your head down.
0:28:20 > 0:28:23Melissa goes home with instructions to take regular painkillers
0:28:23 > 0:28:27and to book a follow-up appointment with her GP.
0:28:29 > 0:28:34While Hannah has started to complain about some abdominal tenderness.
0:28:36 > 0:28:40- Just in your belly here? - Oh, please, don't press.
0:28:40 > 0:28:45- Is it sore over here?- No. - When we get in the ambulance, we'll have a good look.
0:28:45 > 0:28:48She'll be accompanied in the ambulance by her boyfriend Ben.
0:28:52 > 0:28:55Also a passenger, he came out unscathed.
0:28:55 > 0:28:57Just the one.
0:28:59 > 0:29:04So far, Hannah has been remarkably cheerful, considering,
0:29:04 > 0:29:07but once in the ambulance, her mood changes.
0:29:07 > 0:29:10SHE SOBS
0:29:11 > 0:29:15- I know. Sorry.- All right... - There's a seatbelt mark here.
0:29:15 > 0:29:17- It's down there it hurts?- Yeah!
0:29:17 > 0:29:20The seatbelt's gone into your tummy, all right?
0:29:21 > 0:29:24- And it still hurts back here as well?- Yeah.
0:29:24 > 0:29:29For the journey, the team give Hannah gas and air. The main effect is to soothe her pain.
0:29:29 > 0:29:35The secondary effect is to lighten her spirits which may mean a rough ride for Ben.
0:29:36 > 0:29:42- Our anniversary's on the 9th, isn't it, Ben?- Yeah, that's how I was trying to work it out.
0:29:42 > 0:29:47- How long is it?- A month and a bit. - A month and a bit?- Yeah.
0:29:47 > 0:29:50I fancied him for ages and he didn't like me.
0:29:50 > 0:29:55- Aw! Do you like her now with these big orange blocks?- Yeah, I do. I think it's a new look.
0:29:55 > 0:29:57It's the sexiest I've ever been(!)
0:29:57 > 0:30:02- If you had walked up to him with those orange blocks at the side of your face...- Please stop!
0:30:02 > 0:30:06- ..he'd have been yours straight away.- That's right.- Ow!
0:30:07 > 0:30:13At Southampton General Hospital, Hannah will be taken to the emergency department.
0:30:13 > 0:30:17They'll look into whether she needs X-rays to check for neck injuries
0:30:17 > 0:30:21and possibly an echo scan to rule out any internal damage.
0:30:21 > 0:30:27There'll be a couple of bumps on the way out. We'll get you off there as soon as we can, all right?
0:30:34 > 0:30:39We've all walked past a school playground and heard lots of screaming and shouting
0:30:39 > 0:30:42and think, "Something is seriously wrong there."
0:30:42 > 0:30:47- Sometimes it is, as Mark is just about to explain. Mark, are you OK?- Yeah, not bad.
0:30:47 > 0:30:52A woman called you and said that the screaming is a little bit different. Tell me what happened.
0:30:52 > 0:30:54She was in her kitchen at the time.
0:30:54 > 0:30:57She could see the playground from her window
0:30:57 > 0:31:01and she could see the kids playing and hear them laughing and screaming
0:31:01 > 0:31:06Then she heard a scream that sounded a bit blood-curdling, so she wasn't too happy with it.
0:31:06 > 0:31:10Instinct told her to call 999, which she did. She sent her husband across
0:31:10 > 0:31:15and she could see that he was in wit a group of people all huddled round,
0:31:15 > 0:31:18looking at something, she wasn't too happy with it.
0:31:18 > 0:31:23I couldn't get too much information from her, apart from, obviously, that she'd heard this scream.
0:31:23 > 0:31:27Then as I was speaking to her, there was another call coming in
0:31:27 > 0:31:33that said a young lad had gone over the wall, not realising how big a drop it was the other side
0:31:33 > 0:31:35and had fallen and broken his leg.
0:31:35 > 0:31:41- He was in serious trouble.- Yeah. - But it wasn't all over? It got quite complicated, the rescue?- It did.
0:31:41 > 0:31:45We had an ambulance which was just round the corner which turned up.
0:31:45 > 0:31:51While I was still on the line, they put a note on the job saying they needed the fire brigade for access.
0:31:51 > 0:31:54They couldn't go over the same way that the kid did,
0:31:54 > 0:31:59so they had to take away a portion of the wall to get through to him and extract him out.
0:31:59 > 0:32:05- He's all right now, the young lad? - Yeah, recovering well, I believe. - Thank you. Get back to work.- Cheers.
0:32:07 > 0:32:13Many 999 calls are from people in a desperate situation like the one we are about to hear.
0:32:13 > 0:32:19Margo Williams has woken to find her husband barely breathing and turning a very worrying colour.
0:34:00 > 0:34:05I'm very glad to say that Brian is here, as is Margo, who you heard on the phone.
0:34:05 > 0:34:10- The first time you've heard that? - Yes.- And Ray, who was the first person to arrive.
0:34:10 > 0:34:15What I love about that is you were so polite. You came upstairs and said, "I'm sorry."
0:34:15 > 0:34:21- What did you say to Margo when you were helping Brian?- I could see Brian was in quite a serious way.
0:34:21 > 0:34:25I needed to get him on the floor because he was in cardiac arrest.
0:34:25 > 0:34:28I didn't want to drag him off the bed unceremoniously,
0:34:28 > 0:34:34which I was going to do anyway, but I wanted to warn Margo that I was going to do that.
0:34:34 > 0:34:40- I said, "I'm really sorry. I'm going to have to drag your husband off the bed."- What did you say to him?
0:34:40 > 0:34:44- "Do whatever you have to do."- You realised things were really serious.
0:34:44 > 0:34:48- Very serious.- Basically, he was navy blue.- Navy blue?- He was navy blue.
0:34:48 > 0:34:53So I got Brian off the bed and started CPR.
0:34:53 > 0:34:55I opened up his airway
0:34:55 > 0:35:03and I was doing CPR with my knees holding his head in a tilted position, doing CPR.
0:35:03 > 0:35:08- A bit unconventional, because I knew there was a crew backing me up. - Right, OK.
0:35:08 > 0:35:11But I wanted to let them know it was cardiac arrest
0:35:11 > 0:35:15- because he was making a funny noise.- Right.
0:35:15 > 0:35:21So, a bit sort of unconventional, but I was doing one-handed CPR as hard as I could
0:35:21 > 0:35:24with my knees holding his head.
0:35:24 > 0:35:27Whatever it takes because it clearly worked.
0:35:27 > 0:35:33Then radioing to my control to tell the crew this was a cardiac arrest, so they'd bring the other kit in.
0:35:33 > 0:35:37- They shocked him four times? - They shocked him four times, yeah.
0:35:37 > 0:35:41You saved his life by realising that something was going on.
0:35:41 > 0:35:44- It was all part of the chain reaction, really.- Hmm.
0:35:44 > 0:35:48You know, the fact that I woke up to him,
0:35:48 > 0:35:52that Ray was there so quickly, he wa just at the bottom of the road.
0:35:52 > 0:35:58The fact he had to have four shocks, that meant it could have medical implications later?
0:35:58 > 0:36:05We didn't actually know exactly how long he had been down and really not breathing,
0:36:05 > 0:36:10so, obviously, his major concern was brain damage and recovery.
0:36:10 > 0:36:16- How is he doing, Margo? He looks all right to me. How are you doing, Brian?- I'm doing very well.
0:36:16 > 0:36:19- You were in a coma for a while, weren't you?- Yeah.
0:36:19 > 0:36:24The thing is, I went to bed that night perfectly well.
0:36:25 > 0:36:31And I woke up after six days in the Royal Bournemouth Hospital out of a coma,
0:36:31 > 0:36:33confused, obviously,
0:36:33 > 0:36:39but not knowing anything, not having felt anything at that time.
0:36:39 > 0:36:42But, um...realising, you know,
0:36:42 > 0:36:44that, um...
0:36:44 > 0:36:48It was answers to prayer that God saved me,
0:36:48 > 0:36:54but, you know, I've had it said to m that I'm a walking miracle.
0:36:54 > 0:37:00And I am, but miracles are of God, but God used my wife Margo and Ray.
0:37:00 > 0:37:04- And all the rest of them as well. - The back-up teams
0:37:04 > 0:37:07and the Royal Bournemouth Hospital, the intensive care...
0:37:08 > 0:37:15And as Margo has filled me in over months, really, before I could take it in,
0:37:15 > 0:37:19you just realise how much I owe...
0:37:19 > 0:37:25What I love about you two is you're clearly not letting go of each other, are you?
0:37:25 > 0:37:28Well, we've been married almost 44 years.
0:37:28 > 0:37:32Many congratulations on the 44 years and may there be many more as well!
0:37:32 > 0:37:36- I hope so. - We're very close, but we're even closer now.
0:37:36 > 0:37:41- And we treasure life more together since this happened.- I bet you do.
0:37:41 > 0:37:45- Thank you for coming to see us. - Thank you for asking us.
0:37:45 > 0:37:48Brilliant stuff. Well done, Ray and Margo.
0:37:48 > 0:37:53The animal rescue specialists will treat any large trapped animal as a killing machine,
0:37:53 > 0:37:58particularly if it's a horse that is stuck. They can kick out from almost any position.
0:37:58 > 0:38:03If you ask the animal rescue specialists how do they approach a highly strung competition horse,
0:38:03 > 0:38:07the reply is more often than not "very carefully".
0:38:08 > 0:38:12An emergency call has come in to Hampshire Fire's Animal Rescue Team.
0:38:12 > 0:38:17Buster Brown is heading to a horse that has become trapped in its trailer.
0:38:18 > 0:38:22When he gets there, a vet has already sedated the horse.
0:38:22 > 0:38:25The local fire crew are on scene as well, but they are waiting
0:38:25 > 0:38:29for expert Buster to arrive before they open up the trailer.
0:38:34 > 0:38:39The horse has somehow got both its front legs over the bar. Now it's trapped.
0:38:39 > 0:38:42But at any time, it might kick out with its hind legs.
0:38:47 > 0:38:53Buster is attached to a line. If the horse does react, he can be pulled out of the danger zone.
0:38:58 > 0:39:04Five-year-old Tosca, a valuable eventing horse, was being taken to a show by owners Kate and Charlotte
0:39:04 > 0:39:06when they heard noises in the back.
0:39:06 > 0:39:11It seems Tosca was trying to jump over the breast bar at the back of the horse box.
0:39:11 > 0:39:14That bar is now pushing up into the horse's abdomen.
0:39:14 > 0:39:21When Kate and Charlotte checked inside, they knew they had no hope of freeing Tosca by themselves
0:39:21 > 0:39:23and called in the experts.
0:39:23 > 0:39:28Although Tosca is calm now, even with sedation, he could kick off at any moment.
0:39:28 > 0:39:30The problem with trapped animals
0:39:30 > 0:39:33is that initially they will fight to release themselves.
0:39:33 > 0:39:37When they can't release themselves, they go into this dormant stage
0:39:37 > 0:39:43and if you're not trained in animal rescue, you could lead yourself into a false sense of security.
0:39:43 > 0:39:48The bar is designed to stop an animal being thrown into the back door of the trailer,
0:39:48 > 0:39:51but this horse clearly had other ideas.
0:39:51 > 0:39:53If you're in a bus or a train, as it moves off,
0:39:53 > 0:39:57the natural reaction is for you to b pushed in the opposite direction,
0:39:57 > 0:40:02so the manufacturers of the bar across the back of the trailer,
0:40:02 > 0:40:07which enables the horse to rest against, it's a breast bar, a scaffold pole in effect.
0:40:11 > 0:40:16The only way to get Tosca out is to unbolt and remove the bar.
0:40:16 > 0:40:20Buster is going to take the bar mechanism to pieces,
0:40:20 > 0:40:24then it can be lowered down, but he'll need help.
0:40:26 > 0:40:29Very slowly, the bar is moved away from Tosca.
0:40:29 > 0:40:31So far, so good.
0:40:34 > 0:40:37It's always difficult. When you start to release an animal,
0:40:37 > 0:40:42it senses that release of freedom and that's the time it can react.
0:40:42 > 0:40:47Just at that moment, someone starts to open the small jockey door near Tosca's head.
0:40:50 > 0:40:56If a trapped horse gets sight of an escape route, its natural instinct is to make a dash for it.
0:40:56 > 0:41:00Buster turns the horse, preventing him from finding his own way out.
0:41:15 > 0:41:20It's a textbook rescue. Tosca has escaped without any serious injuries.
0:41:23 > 0:41:28- I just want to have a chat with Natalie who has just come off a call. You are OK to talk?- Yeah.
0:41:28 > 0:41:33About a lady, a mum who phoned you up in her car, really in a panic because...?
0:41:33 > 0:41:37Baby wasn't responding to her any more. She was driving along
0:41:37 > 0:41:41and she noticed it had gone unconscious at the back of the car.
0:41:41 > 0:41:43She stopped. How big was this baby?
0:41:43 > 0:41:48- 18 months old.- She's phoned you. - Yeah.- What did you tell her to do?
0:41:48 > 0:41:51I went through a series of questions with her like we do
0:41:51 > 0:41:55and as the last resort, got her to tickle Baby's tummy
0:41:55 > 0:41:58and she came round and was gurgling away.
0:41:58 > 0:42:04How did you come up with that? I know you have lots of set questions, but you'd tried everything else.
0:42:04 > 0:42:07- How did you come up with "tickling tummy"?- Just cos I'm a mum.
0:42:07 > 0:42:11I've had two babies and I know a lot of them are ticklish.
0:42:11 > 0:42:17- So she tickled her tummy and then she woke up, effectively? - She woke up, yeah, and she was fine.
0:42:17 > 0:42:21- And the ambulance was on its way? - The ambulance found her.
0:42:21 > 0:42:26- So simple things can sometimes help? - Yeah.- It helps being a mum as well. - Yeah, definitely.
0:42:26 > 0:42:30- Thanks very much, Natalie. - Thank you.- Mums always know best.
0:42:30 > 0:42:35It's been a busy day here. We've just had another phone call from a panicky mum.
0:42:35 > 0:42:39Her six-year-old has had a really allergic reaction to a hamster.
0:42:39 > 0:42:43The ambulance arrived and they're now in hospital, safe and sound.
0:42:43 > 0:42:49- Amazing stories around here every day.- That's it for Real Rescues. See you next time.- Bye-bye.- Bye.
0:43:18 > 0:43:21Subtitles by Red Bee Media Ltd