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0:00:20 > 0:00:22- First of all, a question.
0:00:22 > 0:00:27- How many Welsh speaking surgeons - from Barbados do you know?
0:00:27 > 0:00:30- None? Well, let me introduce one.
0:00:31 > 0:00:35- Mr Phillip Moore - is an ENT surgeon at Ysbyty Gwynedd.
0:00:36 > 0:00:36- IN WELSH
0:00:36 > 0:00:38- IN WELSH- - Good morning, everyone.
0:00:38 > 0:00:43- We have one or two children - who need treatment.
0:00:46 > 0:00:51- The first is Tomos, - who needs a tonsillectomy.
0:00:53 > 0:00:57- He had a lot of problems - with tonsillitis.
0:00:59 > 0:01:04- He experienced a lot - of sore throats...
0:01:07 > 0:01:10- ..and high temperatures.
0:01:12 > 0:01:15- He felt ill all day...
0:01:18 > 0:01:20- ..on a lot of occasions.
0:01:22 > 0:01:24- So we're going to fix it.
0:01:27 > 0:01:29- Hiya, Tomos. You OK?
0:01:31 > 0:01:32- How is his throat?
0:01:32 > 0:01:34- How is his throat?- - Alright at the moment.
0:01:34 > 0:01:37- After seeing you, - he's had tonsillitis once.
0:01:38 > 0:01:39- Only once?
0:01:39 > 0:01:41- Yes.
0:01:41 > 0:01:42- OK.
0:01:42 > 0:01:44- We're going to fix it.
0:01:44 > 0:01:47- Today, we're taking the tonsils out.
0:01:48 > 0:01:52- The operation - only takes half an hour.
0:01:54 > 0:01:56- Then, if he's alright...
0:01:57 > 0:01:59- ..he can go home this afternoon.
0:02:01 > 0:02:05- We should be ready for him - in about half an hour.
0:02:05 > 0:02:08- Right, Tomos, see you soon.
0:02:08 > 0:02:09- OK? High five!
0:02:10 > 0:02:11- Great!
0:02:17 > 0:02:19- Nice to see you again.
0:02:20 > 0:02:22- Good morning, everyone.
0:02:22 > 0:02:22- Hi, Mared, you OK?
0:02:22 > 0:02:23- Hi, Mared, you OK?- - Yes, thanks.
0:02:23 > 0:02:24- Hello Mam, I'm Mr Moore.
0:02:24 > 0:02:26- Hello Mam, I'm Mr Moore.- - How are you?
0:02:26 > 0:02:27- Not too bad, thanks. You?
0:02:27 > 0:02:28- Not too bad, thanks. You?- - Fine, thanks.
0:02:28 > 0:02:29- Lovely.
0:02:29 > 0:02:31- How is your throat, Mared?
0:02:31 > 0:02:32- Alright, thanks.
0:02:32 > 0:02:33- Alright, thanks.- - OK.
0:02:34 > 0:02:37- When did you last have tonsillitis?
0:02:40 > 0:02:42- About four weeks ago.
0:02:43 > 0:02:45- OK, that's fine.
0:02:45 > 0:02:47- We'll take the tonsils out.
0:02:48 > 0:02:50- We'll look in the ears too.
0:02:51 > 0:02:57- If you have a bit of glue ear, we'll - put a grommet in the ear again.
0:02:58 > 0:03:00- Do you have any questions?
0:03:00 > 0:03:01- No. Champion.
0:03:02 > 0:03:04- Your Welsh is very good.
0:03:04 > 0:03:05- It's not too bad!
0:03:06 > 0:03:09- Unfortunately, I'm not fluent yet.
0:03:09 > 0:03:11- But I'll keep going.
0:03:12 > 0:03:14- What made you start learning Welsh?
0:03:14 > 0:03:16- How do you learn Welsh?
0:03:17 > 0:03:22- I've been studying at Bangor - University for about five years.
0:03:23 > 0:03:24- Next week...
0:03:25 > 0:03:27- ..I'm taking the A-level exam.
0:03:28 > 0:03:29- Wow! Great.
0:03:29 > 0:03:31- So no pressure!
0:03:31 > 0:03:33- Is it difficult to learn Welsh?
0:03:34 > 0:03:36- Sometimes...
0:03:37 > 0:03:42- ..especially mutations - and feminine and masculine forms.
0:03:45 > 0:03:50- But I studied French - in secondary school.
0:03:52 > 0:03:57- There are similarities - between French and Welsh.
0:03:58 > 0:04:00- Great.
0:04:01 > 0:04:03- It's a good challenge.
0:04:04 > 0:04:09- It's great to speak Welsh - with patients, the elderly...
0:04:11 > 0:04:13- ..and in the pub too!
0:04:13 > 0:04:14- LAUGHTER
0:04:15 > 0:04:16- Good!
0:04:17 > 0:04:19- I must run to theatre...
0:04:20 > 0:04:22- ..to prepare for surgery.
0:04:23 > 0:04:25- I'll see you soon.
0:04:25 > 0:04:26- Ta-ra!
0:04:28 > 0:04:29- Did you know he spoke Welsh?
0:04:29 > 0:04:31- Did you know he spoke Welsh?- - No, I didn't.
0:04:31 > 0:04:32- Great.
0:04:32 > 0:04:36- Which language will you - speak with him now?
0:04:36 > 0:04:40- Welsh, of course. - It makes you smile and feel happier.
0:04:42 > 0:04:43- Hurry, Mr Moore.
0:04:44 > 0:04:46- You have a busy morning ahead.
0:04:47 > 0:04:50- The first patient is on his way.
0:04:51 > 0:04:53- What have you got on your pyjamas?
0:04:54 > 0:04:56- Is it Tomos Y Tanc?
0:05:00 > 0:05:04- When I do surgery, - I have to clean my hands...
0:05:05 > 0:05:11- ..to prevent infection transferring - from me to the patient.
0:05:13 > 0:05:18- I have to clean all the nooks - and crannies on the hands.
0:05:23 > 0:05:26- Infection can hide...
0:05:32 > 0:05:34- ..behind fingernails...
0:05:35 > 0:05:37- ..and between fingers.
0:05:39 > 0:05:41- I've finished.
0:05:43 > 0:05:45- I just need to dry my hands.
0:05:48 > 0:05:50- Then I get dressed.
0:05:51 > 0:05:53- Then we'll be ready.
0:05:56 > 0:05:58- Mr Moore is ready for you, Tomos.
0:05:59 > 0:06:01- Hurry, now.
0:06:01 > 0:06:03- Give Dad a kiss.
0:06:03 > 0:06:04- See you later.
0:06:05 > 0:06:07- It's alright.
0:06:08 > 0:06:10- See you when you come out.
0:06:15 > 0:06:16- See you later.
0:06:16 > 0:06:18- He's happy.
0:06:18 > 0:06:20- He's a darling.
0:06:22 > 0:06:24- Take a seat. We'll be back up soon.
0:06:28 > 0:06:30- Who is helping you today?
0:06:31 > 0:06:32- Pat.
0:06:34 > 0:06:35- This is Pat.
0:06:37 > 0:06:39- She's excellent.
0:06:41 > 0:06:45- We couldn't do - the operation without Pat.
0:06:46 > 0:06:47- Thanks!
0:06:48 > 0:06:49- Welcome!
0:06:50 > 0:06:51- Thanks.
0:06:52 > 0:06:54- One operation is about to start.
0:06:54 > 0:06:57- It's time to prepare - for the next one.
0:06:57 > 0:06:58- Shoes?
0:06:59 > 0:07:02- This is the fourth time. - We're old hands.
0:07:02 > 0:07:05- Hopefully, she'll be fine this time.
0:07:10 > 0:07:12- Does that go over the T-shirt?
0:07:14 > 0:07:16- Yes, over the T-shirt, like a coat.
0:07:16 > 0:07:18- OK.
0:07:23 > 0:07:24- Shall I take that?
0:07:25 > 0:07:26- Thanks.
0:07:30 > 0:07:34- There are many ways - to take tonsils out.
0:07:35 > 0:07:39- Today, I'm using - a special machine...
0:07:41 > 0:07:43- ..called a Coblator.
0:07:45 > 0:07:48- It removes tonsils...
0:07:50 > 0:07:53- ..without getting too hot.
0:07:55 > 0:07:57- It's better for the patient...
0:07:58 > 0:08:02- ..because it lessens - pain after surgery.
0:08:04 > 0:08:07- I'm using a guard in the mouth...
0:08:08 > 0:08:14- ..to open the mouth and make sure - we see the tonsils well.
0:08:16 > 0:08:19- I have to be careful with it.
0:08:22 > 0:08:28- It's possible to cause - an injury in the mouth...
0:08:30 > 0:08:33- ..or break teeth...
0:08:36 > 0:08:40- ..if we're too cack-handed - with the mouth guard.
0:08:42 > 0:08:47- I put a little local - anaesthetic in the tonsils...
0:08:49 > 0:08:52- ..to reduce pain after surgery.
0:09:03 > 0:09:05- Here's the tonsil.
0:09:07 > 0:09:09- He had a lot of tonsil infections.
0:09:13 > 0:09:16- He often missed school.
0:09:22 > 0:09:27- Unfortunately, tonsillectomy - isn't a spectator sport.
0:09:27 > 0:09:30- It's hard to see anything.
0:09:31 > 0:09:33- But here's the second tonsil.
0:09:34 > 0:09:36- Everything is fine.
0:09:38 > 0:09:40- Happy to dispose of the tissue?
0:09:40 > 0:09:41- Happy to dispose of the tissue?- - Very happy, thanks.
0:09:49 > 0:09:51- Another successful operation.
0:09:53 > 0:09:58- But Mr Moore's work isn't over yet. - Another young patient is on her way.
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0:10:06 > 0:10:06- Subtitles
0:10:06 > 0:10:08- Subtitles- - Subtitles
0:10:10 > 0:10:13- Mared is going to have - her tonsils taken out...
0:10:13 > 0:10:16- ..and have a grommet in her ear.
0:10:18 > 0:10:19- In here.
0:10:19 > 0:10:21- Welcome to anaesthetic room 5!
0:10:24 > 0:10:29- Can you open and close - your hand a few times for me?
0:10:29 > 0:10:31- Think you're grabbing for sweeties.
0:10:32 > 0:10:34- Brave.
0:10:42 > 0:10:43- Say if it hurts.
0:10:44 > 0:10:45- You alright, darling?
0:10:45 > 0:10:46- You alright, darling?- - Yes.
0:10:46 > 0:10:48- Good girl. You're doing very well.
0:10:49 > 0:10:50- Well done.
0:10:51 > 0:10:53- If you hold it there like that.
0:10:53 > 0:10:55- Are you happy to hold it?
0:10:55 > 0:10:56- Very good.
0:10:57 > 0:10:59- A future in anaesthesia for you.
0:11:01 > 0:11:04- This might feel a little - bit cold in your arm.
0:11:04 > 0:11:08- Don't worry if it does, - it'll go very quickly.
0:11:08 > 0:11:10- Good girl.
0:11:11 > 0:11:13- Well done.
0:11:17 > 0:11:19- Do you want to give her a kiss?
0:11:21 > 0:11:21- Thank you very much.
0:11:21 > 0:11:22- Thank you very much.- - Thanks.
0:11:23 > 0:11:24- We'll take good care of her for you.
0:11:24 > 0:11:25- We'll take good care of her for you.- - Thank you.
0:11:35 > 0:11:38- Dr Jason Walker has done his work.
0:11:38 > 0:11:41- It's time for Mr Moore - to start his work.
0:11:44 > 0:11:46- THEY GO THROUGH CHECKLIST
0:11:48 > 0:11:53- With this patient, we start - by repairing the right ear.
0:11:54 > 0:11:57- We'll insert - the grommet in the eardrum.
0:12:00 > 0:12:02- We do this because...
0:12:03 > 0:12:07- ..she has problems - with ear infections...
0:12:09 > 0:12:12- ..and reduced hearing - in the right ear.
0:12:23 > 0:12:27- I use a knife to cut - the eardrum a bit.
0:12:29 > 0:12:31- OK, grommet, please.
0:12:32 > 0:12:37- The grommet stays - for about six months.
0:12:41 > 0:12:43- Then it falls by itself.
0:12:46 > 0:12:49- The eardrum repairs itself.
0:12:54 > 0:12:57- Often, everything is alright.
0:13:01 > 0:13:04- There are no more problems.
0:13:10 > 0:13:12- Back on Minffordd Ward...
0:13:12 > 0:13:17- ..Tomos has recovered enough - to enjoy a cheese sandwich.
0:13:19 > 0:13:24- He slept for an hour after - coming back up, then he woke up.
0:13:24 > 0:13:26- He's fine, I hope.
0:13:26 > 0:13:29- He hasn't complained yet.
0:13:29 > 0:13:32- We'll see. It's too early to tell.
0:13:32 > 0:13:35- Has he had painkillers?
0:13:36 > 0:13:40- Yes, in theatre, - but not on the ward.
0:13:40 > 0:13:42- Maybe later on.
0:13:43 > 0:13:44- We'll see.
0:13:54 > 0:13:55- OK.
0:13:56 > 0:14:01- We'll start to take out the tonsils.
0:14:05 > 0:14:08- It's almost out.
0:14:11 > 0:14:16- We're removing the final - bit of tissue.
0:14:22 > 0:14:25- We've finished. Thank you.
0:14:25 > 0:14:28- And now it's time - for Pat to operate.
0:14:30 > 0:14:33- I put labels on the toys - for the children.
0:14:34 > 0:14:37- It gives them something - to think about...
0:14:37 > 0:14:39- ..other than what happens to them.
0:14:40 > 0:14:43- This little teddy I believe - is called Ellie.
0:14:44 > 0:14:48- I'd like to hopefully - make a little girl feel better.
0:14:53 > 0:14:55- Another sticky on, and a bandage.
0:14:56 > 0:15:00- Hopefully, Ted will be happy.
0:15:03 > 0:15:07- I'll just put it here, - ready for our little lady.
0:15:11 > 0:15:13- This is Seren Medi.
0:15:14 > 0:15:16- She has a sore throat.
0:15:16 > 0:15:21- She had a sore throat - and bad headache yesterday.
0:15:22 > 0:15:25- Her temperature was 40.4 lunchtime.
0:15:25 > 0:15:29- We phoned yesterday afternoon - after she began to throw up.
0:15:30 > 0:15:33- We brought her to A & E - at 7.45pm last night.
0:15:33 > 0:15:37- She was throwing up, - had a sore throat and headache.
0:15:38 > 0:15:42- They decided to keep her - in because she was throwing up.
0:15:42 > 0:15:47- She has tonsillitis. She has been - in hospital before because of it.
0:15:48 > 0:15:50- You have a sore throat.
0:15:51 > 0:15:56- Seren will have the same operation - as Tomos and Mared.
0:15:56 > 0:16:00- Her body doesn't respond - to Calpol or Ibuprofen...
0:16:00 > 0:16:04- ..because she has - such a bad throat infection.
0:16:04 > 0:16:07- We came in because of the vomiting.
0:16:07 > 0:16:09- The medicine doesn't stay down.
0:16:10 > 0:16:12- They'll keep an eye on her.
0:16:13 > 0:16:17- We hope they take her tonsils out. - She already has a grommet.
0:16:17 > 0:16:21- She started having a sore throat - after the grommet.
0:16:22 > 0:16:24- We hope they take her tonsils out.
0:16:28 > 0:16:30- What's wrong?
0:16:30 > 0:16:32- Kiss?
0:16:35 > 0:16:39- Hopefully, Mared won't have - another sore throat.
0:16:43 > 0:16:46- She's in a bad mood.
0:16:47 > 0:16:49- You'll be better soon.
0:16:50 > 0:16:51- Won't you?
0:16:52 > 0:16:54- What have they done?
0:16:54 > 0:16:56- What have they done?- - They removed her tonsils.
0:16:57 > 0:17:01- They inserted a grommet - in her right ear.
0:17:03 > 0:17:04- She's doing well.
0:17:04 > 0:17:08- She'll be fine after a bite to eat.
0:17:09 > 0:17:11- How are you?
0:17:11 > 0:17:13- How are you?- - Better now, thanks.
0:17:15 > 0:17:17- Yes!
0:17:17 > 0:17:19- What's wrong?
0:17:19 > 0:17:20- What's wrong?- - Nerves.
0:17:20 > 0:17:24- She has had it done four times. - It still makes me cry!
0:17:25 > 0:17:28- She said in the corridor, - "Don't cry, Mam."
0:17:29 > 0:17:31- But I did.
0:17:35 > 0:17:36- Thank you.
0:17:36 > 0:17:38- Good girl.
0:17:40 > 0:17:44- There we are. - Can you put that on the side?
0:17:44 > 0:17:46- Do you want more?
0:17:49 > 0:17:51- Are you OK?
0:17:54 > 0:17:56- Have you seen Teddy?
0:17:59 > 0:18:00- Look.
0:18:02 > 0:18:03- Snap.
0:18:05 > 0:18:07- Look what the nice nurse did.
0:18:08 > 0:18:11- "Ellie has been a good girl."
0:18:13 > 0:18:15- Isn't that good?
0:18:16 > 0:18:18- Do you want to sleep?
0:18:19 > 0:18:20- OK.
0:18:21 > 0:18:22- Go to bye-byes.
0:18:24 > 0:18:28- You don't have to be ill - to gain entry to Dewi Ward.
0:18:30 > 0:18:33- I'm from the Awyr Las - fundraising team.
0:18:33 > 0:18:35- I'm meeting Moli.
0:18:36 > 0:18:41- She sold cakes to raise money - for the children's unit.
0:18:41 > 0:18:45- I'm here to take a photograph - to put on Facebook...
0:18:45 > 0:18:48- ..and to thank her - for her hard work.
0:18:51 > 0:18:53- You've been very kind.
0:18:53 > 0:18:56- Did you make the cakes?
0:18:56 > 0:19:01- Chloe and her mother - made the cakes for Her Bac...
0:19:02 > 0:19:06- ..to collect money - for a local charity.
0:19:07 > 0:19:10- How much did you raise?
0:19:10 > 0:19:12- 136.65.
0:19:13 > 0:19:14- That was hard work.
0:19:14 > 0:19:16- That was hard work.- - Yes.
0:19:17 > 0:19:20- You made a lot of people fat!
0:19:21 > 0:19:22- Yes!
0:19:23 > 0:19:26- We sold out before lunchtime.
0:19:26 > 0:19:30- The coffee morning - was supposed to last all day.
0:19:30 > 0:19:34- We only had 20 cakes left - by the time Year 9 pupils arrived.
0:19:34 > 0:19:36- They sold out in five minutes.
0:19:37 > 0:19:41- The money will be spent - on painting the walls...
0:19:41 > 0:19:44- ..to make it nicer for the children.
0:19:44 > 0:19:47- Thank you very much.
0:19:56 > 0:20:00- Seren Medi is better - after a night in hospital.
0:20:01 > 0:20:06- Mam is happy to see her tucking - in to sausage, egg and beans.
0:20:07 > 0:20:11- She had anti-sickness tablets, - and they said she can go home.
0:20:11 > 0:20:14- We're waiting for antibiotics.
0:20:16 > 0:20:18- She likes her food.
0:20:18 > 0:20:20- She likes her food.- - She likes sausages!
0:20:27 > 0:20:30- Before the ward turns in - for the night...
0:20:30 > 0:20:33- ..a final visitor appears.
0:20:33 > 0:20:35- This is Max.
0:20:36 > 0:20:39- He's a Samoyed from West Siberia.
0:20:40 > 0:20:44- Sneak in, Max, - before the doctors spot you.
0:20:48 > 0:20:53- He's a patient therapy dog.
0:20:53 > 0:20:55- We haven't had him here before.
0:20:56 > 0:20:58- He only started two months ago.
0:20:59 > 0:21:04- He's white, fluffy - and everyone loves him.
0:21:05 > 0:21:10- He can't go round the wards, - in case children have asthma.
0:21:10 > 0:21:15- They can see him in the play room. - He loves being here.
0:21:16 > 0:21:17- He's gorgeous.
0:21:20 > 0:21:23- He's thinking you're going - to pull his tail.
0:21:23 > 0:21:28- If you get the comb stuck - in his tail, he'll have a problem.
0:21:29 > 0:21:33- He's turning his tail away. He won't - shout at you if you comb it.
0:21:33 > 0:21:37- He's not quite as keen - on having that done.
0:21:37 > 0:21:39- What are you doing?
0:21:39 > 0:21:41- I'm combing the dog.
0:21:41 > 0:21:43- What his name?
0:21:43 > 0:21:45- Um...
0:21:47 > 0:21:48- ..Max.
0:21:49 > 0:21:51- Have you got another dog?
0:21:52 > 0:21:55- I have two dogs.
0:21:55 > 0:21:57- What are their names?
0:21:57 > 0:21:59- What are their names?- - Bela and Celt.
0:22:01 > 0:22:02- Do you prefer Max?
0:22:02 > 0:22:04- Do you prefer Max?- - No.
0:22:05 > 0:22:10- I had a cat - when I was a little girl.
0:22:15 > 0:22:20- When I take my dogs for a walk, - someone always comes to chat to me.
0:22:20 > 0:22:23- Dogs break the ice.
0:22:23 > 0:22:27- Max is so pretty and fluffy. - Everyone wants to cuddle him.
0:22:28 > 0:22:30- The owner talks to the patients.
0:22:30 > 0:22:36- They often tell him what's wrong - and we can sort something out.
0:22:37 > 0:22:40- If they're worried - about an operation...
0:22:41 > 0:22:45- ..or a test...
0:22:46 > 0:22:50- ..Max takes their minds off it.
0:22:51 > 0:22:54- The time they spend here - is more pleasurable.
0:22:54 > 0:22:59- If I had my way, - he'd be here all day, every day!
0:22:59 > 0:23:03- He only comes on Wednesdays. - He's gorgeous.
0:23:08 > 0:23:13- Since having his tonsils taken out, - Tomos has had a new brother!
0:23:13 > 0:23:16- Mared hears and sleeps - better after her operation.
0:23:17 > 0:23:20- Seren Medi still has problems - with her throat.
0:23:20 > 0:23:22- She's waiting for an operation.
0:23:22 > 0:23:26- Max is a regular visitor - to Dewi Ward.
0:23:42 > 0:23:44- S4C Subtitles by Gwead
0:23:44 > 0:23:44- .