0:00:00 > 0:00:00- Subtitles
0:00:00 > 0:00:02- Subtitles- - Subtitles
0:00:06 > 0:00:10- The police - often the first call - in an emergency.
0:00:12 > 0:00:15- On the front line - in the war against crime...
0:00:18 > 0:00:22- ..and in the battle - to protect the public.
0:00:22 > 0:00:25- I can't be on telly! - My granny will be upset.
0:00:26 > 0:00:27- Patience.
0:00:27 > 0:00:29- Patience.
0:00:29 > 0:00:30- Patience!
0:00:30 > 0:00:34- Our cameras had exclusive access - to the police in Swansea...
0:00:35 > 0:00:37- ..Neath, Port Talbot and the area...
0:00:39 > 0:00:43- ..as officers - respond to emergency calls.
0:00:43 > 0:00:46- You've got to laugh, - otherwise you cry!
0:00:47 > 0:00:49- Access all areas.
0:00:50 > 0:00:51- Hey! Get away!
0:00:52 > 0:00:57- Forget your preconceptions. - This is the reality of police work.
0:00:58 > 0:00:59- Who are you?
0:00:59 > 0:01:01- Who are you?
0:01:01 > 0:01:04- It's not always - about catching criminals.
0:01:05 > 0:01:07- It's going faster, honest to God!
0:01:08 > 0:01:10- It's hard to describe the job.
0:01:10 > 0:01:12- It's an absolute madhouse!
0:01:13 > 0:01:17- Welcome to the South Wales Police - Control Centre, Swansea.
0:01:18 > 0:01:21- Most of the time, - it's easier to phone the police.
0:01:21 > 0:01:23- Let them deal with it!
0:01:33 > 0:01:37- South Wales Police covers an area - of over 800 square miles.
0:01:38 > 0:01:43- Almost 50% of all offences in Wales - are committed on this patch.
0:01:43 > 0:01:49- Dealing with all manner of crime - is part and parcel of a PC's job.
0:01:49 > 0:01:52- From the Roads Policing Unit - to community officers.
0:01:53 > 0:01:55- From the dog squad - to emergency response.
0:01:56 > 0:01:58- From the drugs squad - to the forensics team.
0:02:00 > 0:02:03- The police's goal - is to keep the streets safe...
0:02:03 > 0:02:07- ..in challenging, - ever-changing circumstances.
0:02:10 > 0:02:14- To help South Wales Police - in its fight against crime...
0:02:14 > 0:02:16- ..a specialist unit has been set up.
0:02:17 > 0:02:18- Police! Open the door.
0:02:19 > 0:02:23- The TST - Tactical Support Team - - works across South Wales.
0:02:25 > 0:02:29- These highly trained officers - are licensed to carry taser guns.
0:02:30 > 0:02:35- They're called upon when officers - need emergency entry to a property.
0:02:37 > 0:02:41- They also assist - in the arrest of dangerous people.
0:02:46 > 0:02:49- Ladies and gents, - thanks for coming down.
0:02:49 > 0:02:54- The plan is to execute a warrant - under the Misuse Of Drugs Act.
0:02:54 > 0:02:58- In Pontardawe, Sergeant Andy Abraham - calls a meeting...
0:02:59 > 0:03:01- ..to brief the TST members.
0:03:01 > 0:03:04- On the agenda - is an important warrant.
0:03:04 > 0:03:06- Drug-taking at the address.
0:03:07 > 0:03:11- We believe drugs have been supplied - from the address.
0:03:11 > 0:03:15- In addition, there may be - cannabis cultivation ongoing there.
0:03:16 > 0:03:19- Among those being briefed...
0:03:19 > 0:03:23- ..is Tomos Price, - a Police Community Support Officer.
0:03:23 > 0:03:28- Tom has the task - of collecting information...
0:03:28 > 0:03:30- ..about his community.
0:03:30 > 0:03:33- I received a lot of information...
0:03:34 > 0:03:39- ..from people who lived near the - property for which we had a warrant.
0:03:40 > 0:03:45- People were seen taking cannabis - cultivating gear into the house.
0:03:45 > 0:03:48- I sensed something was going on...
0:03:49 > 0:03:53- ..because the curtains - weren't opened in the morning.
0:03:55 > 0:03:58- That can sometimes - tell you something.
0:03:59 > 0:04:03- The TST is wearing protective gear - and the tasers are ready.
0:04:04 > 0:04:06- They soon arrive at the address.
0:04:07 > 0:04:11- This warrant was taken out - on the basis of Tom's information.
0:04:11 > 0:04:16- With the responsibility handed - to the experts, the tension mounts.
0:04:16 > 0:04:21- Anything can lurk behind the door, - but the TST is highly trained.
0:04:21 > 0:04:24- Everyone's ready - and the signal comes.
0:04:26 > 0:04:28- That can only mean one thing.
0:04:39 > 0:04:42- Seconds later, - the suspect is in handcuffs.
0:04:43 > 0:04:47- The team searches the house - and there's some good news for Tom.
0:04:47 > 0:04:50- His information was correct.
0:04:50 > 0:04:54- Officers find a cannabis crop - with a value of almost 8,000.
0:04:54 > 0:04:56- Forensics are on their way...
0:04:57 > 0:05:02- ..and the boys will go through the - house from the ground to the attic.
0:05:03 > 0:05:07- The man we found in the property - is now in handcuffs.
0:05:07 > 0:05:11- It's up to him to explain - what's going on here.
0:05:12 > 0:05:14- This is a wonderful result.
0:05:15 > 0:05:20- With the property secured, - the TST must now clear the crop.
0:05:21 > 0:05:26- It's an expensive morning for - the green-fingered man downstairs.
0:05:26 > 0:05:31- The intelligence isn't always good - but when it is, we get results.
0:05:31 > 0:05:34- This is what people want to see.
0:05:34 > 0:05:39- When people give us intelligence, - they want to see us act upon it.
0:05:40 > 0:05:44- During the past year, South Wales - Police Western Division...
0:05:45 > 0:05:50- ..destroyed 6,000 cannabis plants - after executing similar warrants.
0:05:50 > 0:05:54- Despite that, - growing this drug is big business...
0:05:54 > 0:05:57- ..for people who are willing - to take the risk.
0:05:58 > 0:06:00- We've seen big cultivations.
0:06:01 > 0:06:05- One had over 150,000 of cannabis - when they harvested the crop.
0:06:09 > 0:06:14- Growing cannabis can have - some very sinister undertones.
0:06:14 > 0:06:18- With a vicious drugs baron - at the top of the pyramid...
0:06:19 > 0:06:24- ..the gardeners are forced to live - in houses and cultivate the plants.
0:06:24 > 0:06:27- These gangs operate - across the country.
0:06:27 > 0:06:29- They have a lot of houses.
0:06:29 > 0:06:32- Many people work for them - and they make millions.
0:06:33 > 0:06:37- We've found recently that more - local people are gardeners.
0:06:37 > 0:06:43- Vietnamese gangs started this - but we find fewer factories now.
0:06:45 > 0:06:47- They may think it's not worth it.
0:06:48 > 0:06:50- More local people - are now growing it.
0:06:51 > 0:06:53- One plant can be worth 1,000.
0:06:55 > 0:07:01- If you grow 50 plants in a house - it's worth around 50,000.
0:07:01 > 0:07:03- It's a lot of money.
0:07:03 > 0:07:07- They're paid a modest amount - for looking after it.
0:07:07 > 0:07:12- The people reaping the profits - never go near the house.
0:07:14 > 0:07:20- We have so much information, we do - find the person who's behind it.
0:07:22 > 0:07:23- It may take some time...
0:07:23 > 0:07:27- ..but we use that information - to catch them in the end.
0:07:35 > 0:07:39- Police officers who work in Swansea, - Port Talbot and Neath...
0:07:39 > 0:07:44- ..often put themselves - in dangerous situations.
0:07:44 > 0:07:48- PC Richard Davies receives a call - about a young man...
0:07:48 > 0:07:52- ..who's running around Clase - brandishing a metal bar.
0:07:52 > 0:07:56- There are other units there - - Traffic and Dogs are there.
0:07:57 > 0:08:00- I don't know why - he's carrying a metal bar...
0:08:00 > 0:08:03- ..but he must - plan to use it somehow.
0:08:03 > 0:08:08- We went there having prepared - ourselves for the possibility...
0:08:08 > 0:08:11- ..that he'll attack us - with that bar.
0:08:11 > 0:08:14- We thought about - how we'd protect ourselves.
0:08:15 > 0:08:19- Despite the dangers, - two other officers arrested the man.
0:08:19 > 0:08:23- He was in the back of a car by the - time Richard arrived on the scene.
0:08:24 > 0:08:29- He'd been causing trouble - for the shopkeepers, who are Asians.
0:08:29 > 0:08:32- They've been there for years...
0:08:32 > 0:08:35- ..but children - give them a lot of verbal abuse.
0:08:36 > 0:08:39- He bring a metal stick in his hand.
0:08:40 > 0:08:42- My shutter - bang, bang.
0:08:42 > 0:08:45- I go outside - and I said, "Who is it?"
0:08:45 > 0:08:48- He said, "You Paki!"
0:08:48 > 0:08:49- He called me.
0:08:49 > 0:08:52- He tried to hurt me.
0:08:52 > 0:08:54- We'll sort him out.
0:08:55 > 0:08:58- I'll find out what happened - and go from there.
0:08:59 > 0:09:02- This man has caused trouble - at the shop for months.
0:09:03 > 0:09:05- He hits the shutters - and messes about.
0:09:06 > 0:09:09- The lady came out - and told him to clear off.
0:09:09 > 0:09:13- He threatened her with a metal bar - and made racist remarks.
0:09:13 > 0:09:18- He's been arrested - for a racist public order offence.
0:09:20 > 0:09:22- I haven't done anything!
0:09:22 > 0:09:23- You've been arrested...
0:09:24 > 0:09:27- ..for a racially-aggravated - public order offence.
0:09:28 > 0:09:33- When we arrested him and cautioned - him, he turned around and said...
0:09:34 > 0:09:36- .."I effing hate Jack the Pak."
0:09:36 > 0:09:39- He continued to make racist remarks.
0:09:39 > 0:09:44- He didn't understand or didn't - realize what he said was wrong.
0:09:45 > 0:09:47- I don't like them. That's it.
0:09:47 > 0:09:49- You don't like them?
0:09:49 > 0:09:50- I hate them.
0:09:52 > 0:09:56- It's hard to believe people have - these views in this day and age.
0:09:57 > 0:10:00- We've all lived together - for many years now...
0:10:00 > 0:10:04- ..so it's hardly a shock - to see someone from outside...
0:10:05 > 0:10:07- ..becoming part of our communities.
0:10:07 > 0:10:09- They're old age views.
0:10:10 > 0:10:14- In 2012, 81 arrests were made - in the Western Division...
0:10:14 > 0:10:16- ..for racist offences.
0:10:16 > 0:10:20- South Wales Police works hard - to tackle the problem.
0:10:21 > 0:10:23- CHANTING
0:10:24 > 0:10:27- We hold PACT meetings in the mosque.
0:10:28 > 0:10:33- People become more familiar with the - police and happier to talk to us.
0:10:34 > 0:10:36- They know they can approach us.
0:10:37 > 0:10:40- We do listen and we can help them - solve problems.
0:10:41 > 0:10:44- I'm there three or four times a day.
0:10:45 > 0:10:49- The mosque have my card - and so do the local shopkeepers.
0:10:49 > 0:10:53- If they have problems - or if someone is causing trouble...
0:10:53 > 0:10:55- ..they can call me.
0:10:56 > 0:10:59- They keep themselves to themselves - to an extent.
0:10:59 > 0:11:02- They try to solve - their own problems...
0:11:02 > 0:11:07- ..but sometimes, something happens - and they must call us.
0:11:07 > 0:11:12- I hope they're beginning to see that - they can call us and we can help.
0:11:13 > 0:11:16- They're starting to have - a bit more faith in us.
0:11:17 > 0:11:19- There are always problems...
0:11:19 > 0:11:24- ..but the English and the Welsh also - cause problems when we play rugby.
0:11:26 > 0:11:30- If it's simply a matter - of dealing with verbal abuse...
0:11:31 > 0:11:33- ..I think we can cope with that.
0:11:34 > 0:11:36- Watch the steps as you come down.
0:11:37 > 0:11:40- The police are here - to protect people.
0:11:40 > 0:11:43- We get to the scene - as quickly as we can...
0:11:43 > 0:11:46- ..and we deal with things - in a positive manner.
0:11:46 > 0:11:52- We must get the message through that - we can't treat people like this.
0:11:52 > 0:11:55- In this case, - we took positive action.
0:11:55 > 0:11:58- We arrested him - and took him to Swansea Central.
0:12:05 > 0:12:11- We got a call about a small child - who's been knocked down by a car.
0:12:12 > 0:12:13- It sounds serious.
0:12:15 > 0:12:19- We won't know exactly - what's happened until we get there.
0:12:20 > 0:12:23- At this moment, - it sounds like a serious incident.
0:12:26 > 0:12:29- The whole department - is focused on this accident.
0:12:29 > 0:12:34- PC Andrea Evans and her partner, - Gerwyn Brooks, are 30 miles away.
0:12:35 > 0:12:40- The Helimed helicopter is - on its way here from Heath Hospital.
0:12:41 > 0:12:45- The little child will reach - the hospital as quickly as possible.
0:12:46 > 0:12:48- It will be faster than an ambulance.
0:12:50 > 0:12:55- The Roads Policing Unit deals with - around 800 car accidents a year.
0:12:55 > 0:12:58- There were ten fatalities in 2012.
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0:13:06 > 0:13:06- Subtitles
0:13:06 > 0:13:08- Subtitles- - Subtitles
0:13:15 > 0:13:19- In Maesteg, PC Andrea Evans - from the Roads Policing Unit...
0:13:19 > 0:13:23- ..has just reached the scene - of a car accident.
0:13:23 > 0:13:28- A car hit a seven-year-old boy - and his life hangs in the balance.
0:13:29 > 0:13:31- THE BOY SCREAMS
0:13:33 > 0:13:36- Did anybody here see what happened?
0:13:37 > 0:13:41- When we got there, - the ambulance was already there.
0:13:41 > 0:13:44- I went straight to see - how the little boy was.
0:13:46 > 0:13:51- It was immediately clear to me - that he was seriously injured.
0:13:53 > 0:13:56- Dad, we're going to be - dealing with the accident.
0:13:56 > 0:14:00- Our main priority, obviously, - is the little one.
0:14:00 > 0:14:03- We'll sort everything out here, - alright?
0:14:04 > 0:14:05- I'm a bit upset.
0:14:05 > 0:14:09- The little boy was in terrible pain.
0:14:11 > 0:14:13- His father was there.
0:14:13 > 0:14:15- I'm quite upset.
0:14:15 > 0:14:17- We've got to deal with these things.
0:14:18 > 0:14:20- I hope the boy will be alright.
0:14:20 > 0:14:22- We don't know at the moment.
0:14:24 > 0:14:26- It upsets me.
0:14:27 > 0:14:29- I have a three-year-old son.
0:14:31 > 0:14:35- Speaking as a parent, - I find such things difficult.
0:14:35 > 0:14:38- It's hard to see a little boy - in so much pain.
0:14:40 > 0:14:41- I worry about children.
0:14:42 > 0:14:46- I've seen dead children and - that's what goes through my mind.
0:14:47 > 0:14:50- What if there are children there?
0:14:53 > 0:14:54- It's hard.
0:14:54 > 0:14:57- In time, - you become comfortable with it.
0:14:57 > 0:15:00- Comfortable is the wrong word.
0:15:00 > 0:15:02- You learn to deal with it.
0:15:03 > 0:15:05- That's what you must do.
0:15:06 > 0:15:10- People ask me how I can do it, - and it's hard to answer that.
0:15:10 > 0:15:12- That's how it is, unfortunately.
0:15:12 > 0:15:16- I can't describe how we do it, - but we're professionals.
0:15:16 > 0:15:20- We do things right. - We're on automatic pilot.
0:15:20 > 0:15:24- Once you've dealt with that, - it's on to the next job.
0:15:24 > 0:15:29- It can happen in the first hour of a - shift and there are ten hours left.
0:15:29 > 0:15:33- You've got to learn - to lock out all those feelings.
0:15:36 > 0:15:39- I don't enjoy - going to road traffic accidents.
0:15:40 > 0:15:44- I'm lucky in that I've never been to - a really serious accident...
0:15:44 > 0:15:49- ..or if I have, I've been far away - and Traffic have dealt with it.
0:15:49 > 0:15:54- That's part of the job of - a Traffic officer I wouldn't want.
0:15:57 > 0:16:00- As a parent, the first thing - I wanted to do...
0:16:00 > 0:16:03- ..was go and give the boy a cuddle.
0:16:03 > 0:16:07- By the time I got there, - the ambulance was there...
0:16:07 > 0:16:10- ..and so was the doctor - and the Helimed.
0:16:10 > 0:16:12- They took care of him.
0:16:13 > 0:16:16- As soon as the boy - was in the helicopter...
0:16:16 > 0:16:18- ..on his way to hospital...
0:16:19 > 0:16:21- ..our job changed instantly.
0:16:21 > 0:16:25- It was important to find out - exactly what happened.
0:16:27 > 0:16:29- The car won't be touched.
0:16:29 > 0:16:33- Someone will come out - to inspect the car.
0:16:33 > 0:16:36- Nothing will move on this road.
0:16:37 > 0:16:43- The accident investigators take over - and Andrea has some breathing space.
0:16:44 > 0:16:46- A long shift finally came to an end.
0:16:46 > 0:16:51- When I went home that night, - I gave my little boy a massive hug.
0:16:51 > 0:16:56- I later found out that the boy - involved in the accident...
0:16:56 > 0:16:59- ..wasn't critically injured.
0:17:00 > 0:17:03- That made me feel a bit better.
0:17:13 > 0:17:16- Every crime - is important to the police...
0:17:16 > 0:17:19- ..but some calls take top priority.
0:17:20 > 0:17:22- During the nightshift...
0:17:22 > 0:17:27- ..Sergeant Phil Morgan is called - to a top priority incident.
0:17:27 > 0:17:32- The call came from a Swansea hostel - and it was graded as very serious.
0:17:32 > 0:17:37- We received a call from a hostel - which isn't far from the station.
0:17:37 > 0:17:39- Youngsters stay there.
0:17:39 > 0:17:42- I think they're between - 16 and 18 years old.
0:17:43 > 0:17:47- The caller told us - there was a man outside...
0:17:47 > 0:17:51- ..saying he wanted a word - with someone who was inside.
0:17:51 > 0:17:54- He said someone - had raped his girlfriend.
0:17:54 > 0:17:57- We've been informed - he had a petrol bomb.
0:17:58 > 0:18:03- A young man threatened to burn down - the hostel with a petrol bomb.
0:18:03 > 0:18:05- Phil must find him urgently.
0:18:05 > 0:18:09- First, we went to the hostel - to find out what happened.
0:18:09 > 0:18:14- We needed a description of the man - and an idea of where he'd gone.
0:18:15 > 0:18:20- Witnesses say they saw a man running - away clutching a petrol bomb.
0:18:20 > 0:18:24- Phil and the rest of his shift - are now all in the area.
0:18:27 > 0:18:31- Someone saw him enter what - turned out to be his mother's flat.
0:18:32 > 0:18:34- That's the bag he was carrying.
0:18:34 > 0:18:36- It stinks of petrol.
0:18:37 > 0:18:41- According to his mother, - he's asleep on the sofa.
0:18:42 > 0:18:44- We're going to get him.
0:18:44 > 0:18:46- She seems genuine anyway.
0:18:46 > 0:18:47- Alright. Good.
0:18:50 > 0:18:54- That's the bag. - I can smell petrol from here.
0:18:57 > 0:18:59- I don't know what's inside.
0:18:59 > 0:19:00- It may be a bottle.
0:19:00 > 0:19:02- We'll take a look at it.
0:19:03 > 0:19:06- The bag is giving off - a strong smell of petrol.
0:19:06 > 0:19:09- The man in the flat - is under suspicion...
0:19:10 > 0:19:14- ..and Phil takes control - of the situation immediately.
0:19:14 > 0:19:17- They must detain the man - quickly and safely.
0:19:17 > 0:19:23- When someone decides to do something - like that, they're unpredictable.
0:19:23 > 0:19:26- He could have had - other petrol bombs inside.
0:19:26 > 0:19:29- We have no way of knowing - what will happen.
0:19:30 > 0:19:33- We need plenty of officers - on the scene...
0:19:33 > 0:19:36- ..so that we can sort it out - as quickly as possible.
0:19:37 > 0:19:41- It's obvious to the police - that the man has taken drugs...
0:19:41 > 0:19:45- ..but that doesn't deter them - from arresting him.
0:19:51 > 0:19:54- When we went in, - the man was asleep on the sofa.
0:19:55 > 0:20:00- When the boys went in to cuff him, - they saw this knife in his pocket.
0:20:00 > 0:20:04- We don't know if he was - carrying the knife earlier...
0:20:04 > 0:20:09- ..but carrying a knife like that - means he intended to stab someone.
0:20:14 > 0:20:19- It would have been very serious - if he'd carried out his threats.
0:20:19 > 0:20:23- He could have killed at least - half a dozen people at the hostel.
0:20:24 > 0:20:27- He'd have killed - everyone in the building.
0:20:28 > 0:20:32- He threatened to throw a petrol bomb - in there and here it is.
0:20:34 > 0:20:36- I think that's white spirit.
0:20:36 > 0:20:41- The whole place would have gone up - if he'd lit it and thrown it in.
0:20:42 > 0:20:47- A trip to the cells to face the - reality of his situation awaits him.
0:20:49 > 0:20:52- I think he'll go - straight to prison for this.
0:20:52 > 0:20:55- He'll be charged - with threats to kill...
0:20:55 > 0:21:00- ..and we have enough evidence here - to send him down for a long period.
0:21:01 > 0:21:05- Some calls we receive - don't need a police response...
0:21:05 > 0:21:09- ..but we always respond quickly - to a call of this nature.
0:21:09 > 0:21:14- This shows you why we must always - be available to react quickly.
0:21:14 > 0:21:17- Calls don't get more serious - than this.
0:21:19 > 0:21:23- The police are thankful that - this situation was resolved safely.
0:21:24 > 0:21:28- The man is in the cells and the - residents of the hostel are safe.
0:21:29 > 0:21:33- The man continues to refuse - to co-operate with the police.
0:21:40 > 0:21:43- He may see himself as a vigilante...
0:21:43 > 0:21:46- ..but that in no way - justifies his actions.
0:21:46 > 0:21:49- It's our job - to deal with those things.
0:21:49 > 0:21:51- We have laws to tackle it.
0:21:53 > 0:21:56- He'll go to prison for a few years.
0:21:59 > 0:22:02- Following the successful warrant...
0:22:03 > 0:22:07- ..the suspected cannabis gardener - awaits his day in court.
0:22:07 > 0:22:11- There was good news for the boy - in the car accident.
0:22:12 > 0:22:16- Following a short hospital stay, - he's making a good recovery.
0:22:16 > 0:22:21- If found guilty, the petrol bomb man - faces a prison sentence.
0:22:21 > 0:22:24- For now, he's where he belongs - - behind bars.
0:22:28 > 0:22:32- Next time, - the police's war against drugs...
0:22:34 > 0:22:38- ..dealing with a case - of domestic violence...
0:22:39 > 0:22:42- ..and tackling a reported theft.
0:22:43 > 0:22:44- Maybe it's this wind.
0:23:00 > 0:23:02- S4C subtitles by Eirlys A Jones
0:23:02 > 0:23:03- .