0:00:03 > 0:00:07If you're critically ill, or seriously injured in a place
0:00:07 > 0:00:12like this - there's only one thing that can save you, and that's speed.
0:00:12 > 0:00:15It doesn't matter where you are, this helicopter,
0:00:15 > 0:00:19with its highly-trained team of pilots and paramedics
0:00:19 > 0:00:22will fly to your rescue at 2.5 miles a minute.
0:00:22 > 0:00:25These are Yorkshire's Helicopter Heroes.
0:00:46 > 0:00:50When the people of Britain's biggest county dial 999,
0:00:50 > 0:00:53there's a good chance help will come from the skies.
0:00:53 > 0:00:58The Yorkshire Air Ambulance is ready to scramble 365 days a year,
0:00:58 > 0:01:02and each one brings a new life-or-death emergency.
0:01:03 > 0:01:05Today on Helicopter Heroes...
0:01:05 > 0:01:10Holiday rescue. Paramedic Sammy recruits an army of day-trippers to save her patient.
0:01:10 > 0:01:13If, at any time, you're not happy,
0:01:13 > 0:01:15shout, "Stop, stop, stop."
0:01:17 > 0:01:22There's a major emergency as a car crashes into a crowded pub.
0:01:22 > 0:01:24Dust and brick everywhere.
0:01:26 > 0:01:31Helimed 99 takes a trip to the seaside after a man collapses at his holiday home.
0:01:31 > 0:01:34Time is obviously the most important thing.
0:01:35 > 0:01:39And a cyclist run over by a tractor fights for his life.
0:01:44 > 0:01:48What would you do if you came across a serious accident?
0:01:48 > 0:01:51Dial 999, of course. But then what?
0:01:51 > 0:01:56Every day, dozens of ordinary people find out they can be heroes too,
0:01:56 > 0:02:01coming to the rescue when the professionals just aren't around.
0:02:03 > 0:02:06In the Yorkshire Dales, the first sunshine of summer
0:02:06 > 0:02:09is bringing the tourists up into the hills.
0:02:09 > 0:02:13It's just half an hour's drive from the cities of Leeds and Bradford
0:02:13 > 0:02:16to the wide open spaces of Wharfedale.
0:02:16 > 0:02:20But on the outskirts of Ilkley, a day-tripper has been badly hurt
0:02:20 > 0:02:23in a fall from a landmark called the Cow and Calf rocks.
0:02:23 > 0:02:25Patient is not alert.
0:02:25 > 0:02:27It could be a small slip and trip,
0:02:27 > 0:02:29or it could be a significant head injury.
0:02:29 > 0:02:33He's apparently fallen about 10 foot and may not be conscious.
0:02:33 > 0:02:34We'll get off see what it is.
0:02:36 > 0:02:40The Helimed team's 19-year-old patient is just five miles away
0:02:40 > 0:02:42from their base at Leeds Bradford airport.
0:02:42 > 0:02:47Helimed to 98. Request a transit to the Ilkley area.
0:02:47 > 0:02:50They'll be with her in three minutes.
0:02:50 > 0:02:54It very much depends how you land. It's not necessarily the distance you fall.
0:02:54 > 0:03:00If you fall 10 feet backwards onto the back of your head, that can be a significant injury.
0:03:00 > 0:03:04Emily is 19 and a Canadian.
0:03:04 > 0:03:07She's sustained a heavy blow to the back of the head.
0:03:07 > 0:03:10Right, all the lads in there, can I have you down?
0:03:10 > 0:03:14Dr Steve Rowe is a climber, and mountain rescue expert
0:03:14 > 0:03:16who's familiar with climbing accidents.
0:03:16 > 0:03:22- This young lady has fallen about 12 foot.- Right.
0:03:22 > 0:03:24She's got a head injury.
0:03:24 > 0:03:26Were you climbing up or climbing down?
0:03:26 > 0:03:28I was...I was...
0:03:28 > 0:03:33- I think I was climbing down. - You were climbing down.
0:03:33 > 0:03:37Emily is clearly confused. It could be a sign of a serious head injury.
0:03:37 > 0:03:40She doesn't know her name, what day it was, why she was here.
0:03:40 > 0:03:42When you arrived, she was unconscious?
0:03:42 > 0:03:44- Yes.- How long did that last for?
0:03:44 > 0:03:47- Probably about three to four minutes.- OK.
0:03:47 > 0:03:50Paramedic James is also concerned about her neck.
0:03:50 > 0:03:54- He wants to protect it with a hard collar.- Have you got a collar there?
0:03:54 > 0:03:57There's one coming out.
0:03:57 > 0:04:01Can one of you to go down with Sammy and give her a hand with the equipment?
0:04:01 > 0:04:05- Yeah.- Great, thank you.
0:04:05 > 0:04:08Breathe through your nose. Out through your mouth. Big breaths.
0:04:08 > 0:04:12Got that oxygen nearby to you, not right on you, OK?
0:04:12 > 0:04:16The Cow and Calf attracts hundreds of tourists every day.
0:04:16 > 0:04:19But its smooth rocks are deceptively dangerous.
0:04:19 > 0:04:22She was coming down with her boyfriend.
0:04:22 > 0:04:26Luckily for Emily, Janice Lloyd has been cradling her head,
0:04:26 > 0:04:30a vital precaution for a patient who may also have a neck injury.
0:04:30 > 0:04:32She tumbled down and hit her back on the first rock
0:04:32 > 0:04:35and then hit her head on that rock.
0:04:35 > 0:04:39I've sat with her, holding her head, for the last 15 minutes.
0:04:39 > 0:04:42Janice was visiting the rocks on a family day out
0:04:42 > 0:04:45when she found herself using her first-aid skills.
0:04:45 > 0:04:47It's my boy's birthday today.
0:04:47 > 0:04:49She said it was her sister's birthday,
0:04:49 > 0:04:50so I tried to see what day it was.
0:04:50 > 0:04:53She was saying she didn't know her name,
0:04:53 > 0:04:55I started talking about personal things.
0:04:55 > 0:04:57Keep really still. Keep your head really still.
0:04:57 > 0:05:02James and Dr Steve have found a nasty wound on the back of Emily's head.
0:05:02 > 0:05:04She could have a fractured skull.
0:05:04 > 0:05:08Put this collar on. We'll pop that oxygen back on, OK? Just watch the...
0:05:08 > 0:05:10That's it.
0:05:10 > 0:05:12OK, poppet.
0:05:12 > 0:05:13- Is your head hurting?- Yes.
0:05:13 > 0:05:17- Is it the back of your head or the front of your head?- Back of my head.
0:05:17 > 0:05:18OK, sweetie.
0:05:18 > 0:05:23- Sammy? Have we got rescue contact? - They're getting back with an ETA.
0:05:23 > 0:05:24One for you, sir.
0:05:24 > 0:05:30Leeds and its state-of-the-art trauma centre are only 10 minutes' flying time away.
0:05:30 > 0:05:34But Emily is entangled in the rocks and removing her won't be easy.
0:05:34 > 0:05:36We've got mountain rescue en route -
0:05:36 > 0:05:39don't know the ETA cos it's a bank holiday. Significant traffic.
0:05:39 > 0:05:43The drama is being watched by dozens of Sunday afternoon sightseers.
0:05:43 > 0:05:49But they could be about to provide the Helimed team with the solution to their problem.
0:05:54 > 0:05:58Coming up... there's no sign of mountain rescue, but Sammy has a plan.
0:05:58 > 0:06:02You're more than welcome to help, but can I just have you at the bottom?
0:06:03 > 0:06:06At the seaside, a man is fighting for his life.
0:06:06 > 0:06:08Can Helimed 99 save him?
0:06:10 > 0:06:15And a day out in the Dales ends in a painful accident.
0:06:19 > 0:06:22Now you'd think watching the races down the pub
0:06:22 > 0:06:26is a pretty safe way to spend your Saturday afternoon.
0:06:26 > 0:06:29That's what the regulars of a West Yorkshire bar thought
0:06:29 > 0:06:31until a freak accident.
0:06:31 > 0:06:33'They're off and running...'
0:06:33 > 0:06:36It's Grand National day, and the nation's favourite race
0:06:36 > 0:06:39is underway on TV across the UK.
0:06:39 > 0:06:40But punters at a pub
0:06:40 > 0:06:44in the town of Castleford are missing the big race.
0:06:44 > 0:06:50They've been evacuated after a car crashed into the wall of the lounge bar.
0:06:50 > 0:06:55And now the car park is the scene of a major emergency operation.
0:06:55 > 0:06:57We've got two females -
0:06:57 > 0:07:02one with a femur and query other injury.
0:07:02 > 0:07:07One female, query spinal with a leg injury. Two male patients,
0:07:07 > 0:07:10both have got a femur and one might have a query back injury.
0:07:10 > 0:07:15I actually had my back to where the impact is inside the pub.
0:07:15 > 0:07:19But it was carnage in the pub, there was dust and brick work
0:07:19 > 0:07:20going everywhere inside the pub.
0:07:20 > 0:07:24There were two babies inside the pub which we got out of the way.
0:07:24 > 0:07:28Then we've come out and we just saw the carnage there.
0:07:28 > 0:07:32We'll go up that way and then move out there, so we've got more space.
0:07:32 > 0:07:36Five people have been badly injured. Most have broken legs.
0:07:36 > 0:07:40The local ambulance station has turned out every available vehicle.
0:07:40 > 0:07:43Now Helimed 99 is on the way.
0:07:43 > 0:07:45Initial reports is
0:07:45 > 0:07:49there is a female who is unconscious, and there are three or four
0:07:49 > 0:07:51casualties at this time.
0:07:51 > 0:07:55For pilot JJ Smith, getting close to the pub will be a challenge.
0:07:55 > 0:07:56It's in the middle of town.
0:07:56 > 0:08:00Luckily, the local chemical works has a big car park,
0:08:00 > 0:08:02and they don't work weekends.
0:08:02 > 0:08:07The police have just informed us that they require morphine on the scene.
0:08:07 > 0:08:11The paramedics and the West Yorkshire division haven't got morphine,
0:08:11 > 0:08:14so I'll go and administer some morphine.
0:08:20 > 0:08:24Paramedic Paul knows he'll end up with the most serious casualties.
0:08:24 > 0:08:26- Have you got morphine?- Yeah.
0:08:26 > 0:08:28- Can we give it to this guy? - Yeah, no worries.
0:08:28 > 0:08:30It's obviously hit the pub at quite a rate.
0:08:30 > 0:08:33I don't understand why everybody has got leg injuries.
0:08:33 > 0:08:36That will be apparent once we figure out what's happened.
0:08:36 > 0:08:41The runaway people-carrier scattered drinkers as it hit the the exterior wall of the pub.
0:08:41 > 0:08:45But most of the casualties were inside the vehicle.
0:08:45 > 0:08:49Most are young and until they have all been medically examined,
0:08:49 > 0:08:51the Helimed team won't know which of them
0:08:51 > 0:08:53they'll end up flying to hospital.
0:08:53 > 0:08:54Two, three, down!
0:08:57 > 0:09:00Teenager Lauren has a broken leg.
0:09:00 > 0:09:04It doesn't sound too serious, but the team know
0:09:04 > 0:09:08she's shattered her femur - the biggest bone in her body.
0:09:08 > 0:09:12Patients can easily bleed to death internally after an injury like this.
0:09:12 > 0:09:15Her screaming has eased off a little bit, so hopefully it's kicked in,
0:09:15 > 0:09:17but she's upset at the moment.
0:09:17 > 0:09:21Most worryingly, blood doesn't seem to be reaching Lauren's foot.
0:09:21 > 0:09:25The broken bone has blocked circulation in her leg.
0:09:25 > 0:09:27This will be painful for her. For the moment,
0:09:27 > 0:09:29she's not got much of a pedis pulse.
0:09:29 > 0:09:32We need to straighten it to get blood back in her foot.
0:09:32 > 0:09:35We'll do that, put a splint on it and fly her to hospital.
0:09:35 > 0:09:40This is serious. If left untreated, she could lose her foot.
0:09:40 > 0:09:43Paul and the team must straighten Lauren's broken leg
0:09:43 > 0:09:46to release the pressure on her arteries.
0:09:46 > 0:09:48It's going to be painful.
0:09:52 > 0:09:57Coming up...the struggle to restore blood flow to Lauren's leg begins.
0:09:58 > 0:10:01Mountain rescue are stuck in traffic
0:10:01 > 0:10:05and a girl with a serious head injury is stranded on a cliff face.
0:10:05 > 0:10:07I'd like two lines of people.
0:10:07 > 0:10:13And a motorcyclist is badly hurt in a collision with a dry-stone wall.
0:10:18 > 0:10:20It doesn't matter how good your doctor is
0:10:20 > 0:10:22or how often you get your ticker checked out,
0:10:22 > 0:10:26if and when you have a heart attack, is one of life's lotteries.
0:10:26 > 0:10:29But every lottery has its winners.
0:10:29 > 0:10:32One of them was one of Helimed 99's patients today.
0:10:34 > 0:10:37From Whitby in the North to Bridlington in the South,
0:10:37 > 0:10:39Yorkshire's beautiful and rugged coastline
0:10:39 > 0:10:41attracts thousands of visitors every year.
0:10:41 > 0:10:46But it's not just holidaymakers that are lured by the spectacular views.
0:10:46 > 0:10:51The East coast is also a popular retreat for people looking for a quiet and sedate place to retire,
0:10:51 > 0:10:55and that means the local ambulance service are kept particularly busy.
0:10:55 > 0:10:57Today, they need some backup.
0:10:57 > 0:11:01Is he short of breath or anything like that?
0:11:01 > 0:11:04He is. Has he got a history of heart problems?
0:11:04 > 0:11:09At Helimed HQ, flying doctor Andy Pountney is talking to an East coast resident
0:11:09 > 0:11:12whose husband could be having a heart attack.
0:11:12 > 0:11:16Even with two jet engines, it'll take nearly half an hour
0:11:16 > 0:11:19for the Helimed team to reach the seaside.
0:11:19 > 0:11:23But these are classic symptoms, and heart attacks often prove fatal.
0:11:23 > 0:11:26It's quite a fair distance for us to travel.
0:11:26 > 0:11:28This gentleman hasn't had any previous
0:11:28 > 0:11:30kind of chest pain.
0:11:30 > 0:11:35He's obviously complained of pain in his chest radiating down his arms.
0:11:35 > 0:11:37He's changing colour.
0:11:37 > 0:11:39Time is of the essence to get to these patients,
0:11:39 > 0:11:41sort out any immediate problems.
0:11:41 > 0:11:44If it is a blockage of one of the vessels in the heart,
0:11:44 > 0:11:46they need that opened as soon as possible.
0:11:46 > 0:11:50Pilot Steve regularly makes this journey east to his apartment by the sea.
0:11:50 > 0:11:53They're very popular, especially with the people in Yorkshire.
0:11:53 > 0:11:57It's not too far for them to go. I spend many happy weekends there
0:11:57 > 0:12:00in my retirement-cum-weekend home.
0:12:00 > 0:12:03The sun's out over the village of Skipsea near Bridlington,
0:12:03 > 0:12:08where the population triples during the holiday season.
0:12:08 > 0:12:12Approaching Skipsea. Chopper going down.
0:12:12 > 0:12:17The crew are heading for a caravan site perched on the clifftop.
0:12:20 > 0:12:25- Hello.- You found us?- Yeah.
0:12:25 > 0:12:30- This is Gordon. He's had 300 milligrams of aspirin.- Yeah.
0:12:30 > 0:12:31- Thank you. Hello, sir.- Hiya.
0:12:31 > 0:12:34A local land ambulance crew have just arrived
0:12:34 > 0:12:38and rigged 61-year-old Gordon up to a heart monitor.
0:12:38 > 0:12:43The results on this piece of paper will tell Dr Andy whether Gordon's having a heart attack.
0:12:43 > 0:12:46OK.
0:12:46 > 0:12:48It's a pain here. Right here.
0:12:48 > 0:12:52If I could have a bounce, but it won't go.
0:12:52 > 0:12:56It's here, but the pain, the worst pain is in my arm from here.
0:12:56 > 0:12:59Mrs Kellett, do you want to just come through
0:12:59 > 0:13:01and I'll explain to you both what's going on?
0:13:01 > 0:13:05Someone has a heart attack every two minutes in the UK.
0:13:05 > 0:13:08It's time for Andy to tell Gordon if he's one of them.
0:13:08 > 0:13:12The tracing that we've done of your heart...
0:13:12 > 0:13:15unfortunately, it looks as though you're having a heart attack.
0:13:15 > 0:13:18You've had the right initial treatment, that's great.
0:13:18 > 0:13:20We'll give you some extra tablets.
0:13:20 > 0:13:24We'll pop a drip in your arm, give you more medicine there, OK?
0:13:24 > 0:13:26Then we need to fly you over to Hull.
0:13:26 > 0:13:29That's the specialist cardiac centre where they can give you
0:13:29 > 0:13:32exactly the treatment you need to sort this out.
0:13:32 > 0:13:33- Is that all right?- Yeah, yeah.
0:13:33 > 0:13:36I've been a bit rushed with the questions -
0:13:36 > 0:13:40time is of the essence - that's why we've come, so we can transfer you quickly as possible.
0:13:40 > 0:13:44With the doctor by his side and a helicopter close by,
0:13:44 > 0:13:47Gordon's got the best possible chance of survival.
0:13:47 > 0:13:52But nearly half of all heart attack victims don't make it. The treatment must start now.
0:13:52 > 0:13:54It's morphine sulphate.
0:13:54 > 0:13:5610 milligrams.
0:13:56 > 0:13:58Now, lie back.
0:13:58 > 0:14:01Spit that tablet out from under your tongue.
0:14:01 > 0:14:02Let's just lay him down flat.
0:14:02 > 0:14:04Get his feet up.
0:14:04 > 0:14:06MACHINE BEEPS
0:14:06 > 0:14:08Gordon's condition is worsening.
0:14:08 > 0:14:11His heart is struggling to pump blood around his body.
0:14:11 > 0:14:15If this continues, his heart will stop beating.
0:14:15 > 0:14:21Patient for Castle Hill, please.
0:14:21 > 0:14:22Just nice and steady.
0:14:22 > 0:14:24Don't rush.
0:14:24 > 0:14:26- OK?- Swing your feet around first.
0:14:26 > 0:14:30Feet round first. You're quite wired up, so just be careful.
0:14:30 > 0:14:32There's now no time to waste.
0:14:32 > 0:14:36Many heart attack patients die before they even reach hospital,
0:14:36 > 0:14:41and the specialist cardiac centre in Hull is still over 20 miles away.
0:14:41 > 0:14:45He's in a lot of pain. He feels very weak and nauseous and dizzy.
0:14:45 > 0:14:46Time is obviously...
0:14:46 > 0:14:48the most important thing.
0:14:48 > 0:14:51He's had the basic treatments we can give.
0:14:51 > 0:14:55What he needs is an angioplasty to open up where the blood vessels are narrow.
0:14:55 > 0:14:58We'll fly him to the special cardiac centre in Hull.
0:14:59 > 0:15:03Heart attacks can strike any time, anywhere.
0:15:03 > 0:15:07Gordon and his wife, Jackie, moved to the coast four years ago
0:15:07 > 0:15:10to escape the hustle and bustle of city life.
0:15:10 > 0:15:12ETA is about eight minutes.
0:15:12 > 0:15:18The Castle Hill Hospital is a brand new £48 million surgical facility,
0:15:18 > 0:15:21which will be able to unblock Gordon's clogged arteries.
0:15:21 > 0:15:24This will be the first time the Helimed team have landed there.
0:15:24 > 0:15:27All they have to do now is find it.
0:15:27 > 0:15:31- That looks like it up there, doesn't it?- Yeah.- That copse of trees.- Yeah.
0:15:31 > 0:15:37Gordon's condition is so serious he'll be on the operating table before the end of the day.
0:15:37 > 0:15:40You'd have enjoyed every minute if it hadn't been for the pain.
0:15:40 > 0:15:44The more time that the artery remains blocked, the more of the heart muscle
0:15:44 > 0:15:48that becomes damaged, and it just gets worse and worse and worse,
0:15:48 > 0:15:53to the point where the work of the heart becomes insufficient
0:15:53 > 0:15:56to sustain it at a decent quality of life.
0:15:56 > 0:16:00They'll probably take him into the angio suite straight away,
0:16:00 > 0:16:04and reopen that blocked artery that he's got,
0:16:04 > 0:16:07and his prognosis then can only be good.
0:16:09 > 0:16:12Two months later, and Gordon's beaten the odds.
0:16:12 > 0:16:14He's back on the beach.
0:16:14 > 0:16:18A bit more grey hair, a few pounds lighter and much fitter,
0:16:18 > 0:16:20thanks to a new exercise regime.
0:16:20 > 0:16:24He can't believe how minor his heart attack seemed at the time.
0:16:24 > 0:16:28I just got this pain, thinking it was heartburn,
0:16:28 > 0:16:34and I got this pain down my arm and realised there was something wrong.
0:16:34 > 0:16:37So I rang the doctor.
0:16:37 > 0:16:41Like all men, I thought he were playing up a bit.
0:16:41 > 0:16:42SHE CHUCKLES
0:16:42 > 0:16:45I was trying to make fun of it, really,
0:16:45 > 0:16:49when they came, not realising how serious it was.
0:16:49 > 0:16:52Not thinking it could happen to me, if you know what I mean.
0:16:52 > 0:16:56Thank goodness the air ambulance got me to Castle Hill.
0:16:56 > 0:17:01From start to finish, I would say 30 minutes. Everything done.
0:17:01 > 0:17:03Absolutely brilliant.
0:17:03 > 0:17:06Thanks to his rapid flight to hospital,
0:17:06 > 0:17:09Gordon can now look forward to many more years of sea air,
0:17:09 > 0:17:13but he knows it was a close thing.
0:17:13 > 0:17:14I feel lucky,
0:17:14 > 0:17:18and I've been given another chance and I'm happy to be back here.
0:17:22 > 0:17:26Coming up, paramedic Paul is trying to save his patient's leg
0:17:26 > 0:17:28after a car crashes into a pub.
0:17:28 > 0:17:32I heard the screech of brakes and such a bang, it were unbelievable.
0:17:33 > 0:17:37And out in the Dales, Sammy is worried for the safety of a biker,
0:17:37 > 0:17:42as his motorcycle threatens to injure him for a second time.
0:17:42 > 0:17:46Is that bike safe where it is? Just cut that and just get rid of it.
0:17:50 > 0:17:55Most of us like to think we'd help others in an emergency.
0:17:55 > 0:17:57And when tourist Emily fell down a rock face,
0:17:57 > 0:18:00a fellow day-tripper rushed to her rescue.
0:18:00 > 0:18:02But that was just the beginning of a story
0:18:02 > 0:18:07which proves there's no shortage of good Samaritans out there.
0:18:07 > 0:18:1119-year-old Emily had just eaten a picnic with her boyfriend
0:18:11 > 0:18:15when she fell 12 feet off the Cow and Calf rocks
0:18:15 > 0:18:17on the edge of the Yorkshire Dales.
0:18:17 > 0:18:21She may have fractured her skull, and is in urgent need of a flight to hospital.
0:18:21 > 0:18:23OK, poppet.
0:18:23 > 0:18:28Paramedics Sammy and James are worried her condition may deteriorate.
0:18:28 > 0:18:32Force 82, sats 100, BP 112 over...
0:18:32 > 0:18:35Sammy's wired up their patient to a heart monitor.
0:18:35 > 0:18:38Her vital signs are good, but that's no guarantee.
0:18:38 > 0:18:41But there are also fears for Emily's spine.
0:18:41 > 0:18:44She must be painstakingly transferred to a rigid stretcher
0:18:44 > 0:18:47before she can be moved from the spot where she fell.
0:18:47 > 0:18:50We'll pop the base of the board in here,
0:18:50 > 0:18:53straighten her out onto the board and slide out.
0:18:53 > 0:18:57Day-tripper Janice Lloyd, a qualified first-aider,
0:18:57 > 0:18:59has been nursing Emily's head since her fall.
0:18:59 > 0:19:02Now she can't bring herself to leave.
0:19:02 > 0:19:04We were walking the dog,
0:19:04 > 0:19:09and we saw her fall from quite a way up, so we just ran up the cliff.
0:19:09 > 0:19:14It's a quarter of an hour since the local fell rescue team was alerted,
0:19:14 > 0:19:20but there's still no sign. Dr Steve knows he may have to improvise.
0:19:20 > 0:19:25What I'd like is two lines of people here, facing each other, yeah?
0:19:25 > 0:19:28So sightseers who have been watching the drama
0:19:28 > 0:19:31are about to find themselves drafted into the rescue team.
0:19:31 > 0:19:33I'm setting up what's called a hand-over-hand,
0:19:33 > 0:19:36so we're setting up to pass the backboard
0:19:36 > 0:19:39through two lines of people, down the hill.
0:19:39 > 0:19:42That saves anybody moving on the rocky ground, so everybody is stable
0:19:42 > 0:19:47and they can pass the backboard in a stable fashion, rather than us trying to walk with it and tripping.
0:19:47 > 0:19:50It's the best way of getting someone off the hill.
0:19:50 > 0:19:53Dr Steve is a climber who knows this is how
0:19:53 > 0:19:57it's often done amongst Yorkshire's mountaineers.
0:19:57 > 0:20:02But most of the volunteers here were out for nothing more adventurous than an ice cream.
0:20:02 > 0:20:04We're about to move her off the rocks.
0:20:04 > 0:20:06They can't wait any longer,
0:20:06 > 0:20:10and slowly, Emily begins the trip to hospital.
0:20:10 > 0:20:15Under-18s, you're still more than welcome to help, but can I just have you at the bottom?
0:20:15 > 0:20:20Sammy doesn't want any children injured in this rescue operation.
0:20:20 > 0:20:22How's the head, there, Emily?
0:20:22 > 0:20:24My head is still sore where I told you.
0:20:24 > 0:20:28No, we'll move. We're going to swing the feet round that way
0:20:28 > 0:20:30and pass it to the line of folks, OK?
0:20:30 > 0:20:34If, at any time, you're not happy, shout, "Stop, stop, stop."
0:20:34 > 0:20:36And everything will stop, OK?
0:20:36 > 0:20:39Are you OK there, Adam? Got it? OK.
0:20:39 > 0:20:44One slip could result in an even more serious injury to Emily,
0:20:44 > 0:20:46and there are risks for her rescuers too.
0:20:46 > 0:20:50This is a steep slope, and the rock's unforgiving.
0:20:50 > 0:20:52Really steady, lads. Nice and steady.
0:20:52 > 0:20:54Just safely take your hands off.
0:20:57 > 0:21:01At last, Emily is off the rocks.
0:21:01 > 0:21:04Her boyfriend called for help, but when he realised Janice
0:21:04 > 0:21:09was a first-aider, he reluctantly took a back seat.
0:21:09 > 0:21:11So everybody lift it up.
0:21:11 > 0:21:14Feet first, keep coming, keep coming, keep coming.
0:21:14 > 0:21:17OK, peel off there, mate. Peel off.
0:21:17 > 0:21:21Now Janice has to say goodbye to her new-found friend.
0:21:21 > 0:21:25You'll remember my son's birthday, won't you?
0:21:25 > 0:21:26Emily is still confused,
0:21:26 > 0:21:31and she's already booked in for a CT scan at the Leeds General Infirmary,
0:21:31 > 0:21:35where a medical team are already on standby to treat her.
0:21:35 > 0:21:39She's been stable since we got her off the hill. We'll get her in the aircraft,
0:21:39 > 0:21:43get her connected to the monitor and over to Leeds General Infirmary to get checked over.
0:21:43 > 0:21:50For pilot Andy, this flight will be very short but complicated.
0:21:50 > 0:21:54Hundreds of sightseers have chosen to stay at the rocks to watch him take off.
0:21:54 > 0:21:56The tail's coming round to the left.
0:21:56 > 0:21:59OK, I'm coming up the back of that.
0:21:59 > 0:22:01I'm not going to hang around here.
0:22:01 > 0:22:06He must make sure he has somewhere to land in the event of an engine failure.
0:22:06 > 0:22:10Paramedic James knows Emily's vital signs are good,
0:22:10 > 0:22:14but patients with head injuries can deteriorate quickly.
0:22:14 > 0:22:17The young lady's sustained what appears to be
0:22:17 > 0:22:18a significant head injury.
0:22:18 > 0:22:20She's fallen on her head,
0:22:20 > 0:22:25so we're just assessing her conscious status en route.
0:22:25 > 0:22:27Once Helimed 98 is airborne,
0:22:27 > 0:22:30Andy is directly under the busy approach path
0:22:30 > 0:22:33to Leeds Bradford Airport.
0:22:34 > 0:22:38If you can avoid the approach lanes...
0:22:38 > 0:22:42There are two on approach to the left. If you look to the left, you'll see...
0:22:42 > 0:22:46Oh, there's an EasyJet or something coming in.
0:22:46 > 0:22:48At Leeds General Infirmary,
0:22:48 > 0:22:54the fire-fighting team have stayed on to oversee the latest arrival on their rooftop helipad.
0:22:54 > 0:22:58Soon, Emily will be in the LGI's resus unit.
0:22:58 > 0:23:01Ooh, Emma, it's started to rain.
0:23:01 > 0:23:04We'll strap you in, keep you nice and warm.
0:23:04 > 0:23:09Dr Steve's description of Emily's fall will ring alarm bells for trauma consultants.
0:23:09 > 0:23:13Landing on the back of your head is one of the worst ways you can fall.
0:23:13 > 0:23:17For Emily, the next hour will be critical.
0:23:22 > 0:23:26Coming up, doctors at Leeds General Infirmary give their verdict
0:23:26 > 0:23:28and Emily's treatment begins.
0:23:30 > 0:23:35And a young tourist helps out as Dad is flown off to hospital.
0:23:35 > 0:23:37He slipped on a stone and he fell.
0:23:42 > 0:23:44Now let's return to the scene in Castleford
0:23:44 > 0:23:48where a car has ploughed into a crowded pub,
0:23:48 > 0:23:50leaving several people badly hurt.
0:23:50 > 0:23:53Dozens of people were watching the Grand National
0:23:53 > 0:23:58when a car smashed into the wall of a pub in Castleford.
0:23:58 > 0:24:00Five people have been badly hurt,
0:24:00 > 0:24:05and Lauren, a passenger in the car, needs urgent treatment.
0:24:05 > 0:24:08She has no pulse in her foot.
0:24:08 > 0:24:11Her broken leg has shut off circulation.
0:24:11 > 0:24:14Paramedic Paul must straighten her leg,
0:24:14 > 0:24:15or she could lose her foot.
0:24:20 > 0:24:24Despite pain relief, this process will be agonising for Lauren.
0:24:29 > 0:24:31At last, it's over.
0:24:31 > 0:24:36And it's now safe to fly Lauren to hospital in nearby Wakefield.
0:24:36 > 0:24:40She's been hit by a car on her left-hand side.
0:24:40 > 0:24:44She's sustained a fractured femur. She's had ten of morphine...
0:24:44 > 0:24:48The Helimed team know this incident could have been so much worse.
0:24:48 > 0:24:51Part of the pub wall was demolished in the impact.
0:24:51 > 0:24:55Flying masonry narrowly missed customers in the lounge.
0:24:55 > 0:24:59Heard the screech of brakes and such a bang - it were unbelievable.
0:24:59 > 0:25:01It were frightening, the noise.
0:25:01 > 0:25:03Bricks went flying, two babies...
0:25:03 > 0:25:05Well, they got the brunt of it inside.
0:25:05 > 0:25:09Broken legs are common injuries in car crashes,
0:25:09 > 0:25:12especially among drivers and rear seat passengers.
0:25:12 > 0:25:16The huge forces created by a frontal impact
0:25:16 > 0:25:19are often transmitted down fragile leg bones.
0:25:19 > 0:25:22- Where are you taking me?- Your mum and dad's gone to Pinderfields
0:25:22 > 0:25:25at Wakefield - that's where we'll take you.
0:25:25 > 0:25:29So when we get there, in about three minutes' time, your mum and dad will be there. OK?
0:25:29 > 0:25:32Lauren's nearly ready for her short flight.
0:25:32 > 0:25:36Less than an hour ago, she was a passenger in the car.
0:25:36 > 0:25:40Now she's in need of urgent treatment, including an operation to reset her leg.
0:25:40 > 0:25:42One, two, three.
0:25:42 > 0:25:44- Where are we going? - It's all right, darling.
0:25:44 > 0:25:49It's taken less than five minutes to get Lauren to Pinderfields Hospital at Wakefield.
0:25:49 > 0:25:51Doctors are waiting to examine her injuries,
0:25:51 > 0:25:56but it'll be several months before she's able to walk again.
0:25:56 > 0:26:00And for the regulars of the pub,
0:26:00 > 0:26:03few will forget the day when real life interrupted
0:26:03 > 0:26:07one of the UK's greatest sporting dramas.
0:26:11 > 0:26:15Coming up, a Canadian tourist reaches hospital,
0:26:15 > 0:26:17and it's feared she may have fractured her skull.
0:26:17 > 0:26:19Fingers crossed she's going to be OK.
0:26:24 > 0:26:30The Yorkshire Dales National Park is one of the UK's most beautiful landscapes.
0:26:30 > 0:26:33From spectacular waterfalls to picturesque villages,
0:26:33 > 0:26:35it's a special place.
0:26:35 > 0:26:38But if you're seriously injured or critically ill,
0:26:38 > 0:26:41the remoteness of these valleys could threaten your survival.
0:26:41 > 0:26:45And that is where the Helimed team come in.
0:26:45 > 0:26:50When the sun shines, holidaymakers and trippers alike head for the hills.
0:26:50 > 0:26:54One in five houses up here is a holiday home.
0:26:54 > 0:26:57There are 10,000 kilometres of footpath to track,
0:26:57 > 0:27:01100,000 hectares of open land to roam,
0:27:01 > 0:27:04and the local lanes mean it's a cyclist's paradise.
0:27:04 > 0:27:09But when the roads fill up, the Dales can be a dangerous place.
0:27:09 > 0:27:12It's May Day bank holiday
0:27:12 > 0:27:15on the outskirts of Skipton, there's been a serious accident.
0:27:15 > 0:27:19We're going to a cyclist who has been in a collision with a tractor,
0:27:19 > 0:27:20when he was out and about
0:27:20 > 0:27:23near Skipton, North Yorkshire.
0:27:23 > 0:27:25Apparently, this cyclist is unconscious,
0:27:25 > 0:27:27which obviously doesn't bode well.
0:27:27 > 0:27:31Gavin Williamson is a veteran cyclist.
0:27:31 > 0:27:35He was out for a spin when he came off his bike and went under the wheels of a tractor.
0:27:35 > 0:27:37Now he's fighting for his life.
0:27:41 > 0:27:45Gavin's neck is broken, both his lungs have collapsed
0:27:45 > 0:27:47and his pelvis has been fractured.
0:27:47 > 0:27:50He's bleeding internally.
0:27:50 > 0:27:53We're going to get Gavin onto a board, get him into the ambulance
0:27:53 > 0:27:55so we can have a good assessment.
0:27:55 > 0:27:59He's had some pain relief - that should sort him out with his pain for the minute.
0:27:59 > 0:28:01Ready, steady, roll.
0:28:01 > 0:28:04Paramedics Tony and Ben don't need to talk.
0:28:04 > 0:28:07They both know this case is critical.
0:28:07 > 0:28:10What they and their colleagues do over the next 15 minutes
0:28:10 > 0:28:14will make the difference between life and death for Gavin.
0:28:14 > 0:28:17The police are aware of the seriousness of his condition too.
0:28:17 > 0:28:21The investigation into the accident has already begun.
0:28:21 > 0:28:25We've got the holiday traffic making its way home. It'll cause chaos,
0:28:25 > 0:28:27but the main point is preserving the scene
0:28:27 > 0:28:30and making sure that we do everything professionally,
0:28:30 > 0:28:32and with the least disruption for all around.
0:28:32 > 0:28:35The accident is causing chaos in the Dales.
0:28:35 > 0:28:38The Skipton Bypass is a notorious bottleneck,
0:28:38 > 0:28:41with traffic already backed up for miles,
0:28:41 > 0:28:44but the congestion could yet save Gavin's life.
0:28:44 > 0:28:49Tony knows he must reinflate Gavin's collapsed lungs quickly, or he'll die.
0:28:49 > 0:28:51It's a difficult procedure in the air,
0:28:51 > 0:28:54but relatively easy in a ground ambulance,
0:28:54 > 0:28:57and the accident has left the road to nearby Keighley
0:28:57 > 0:28:59and its trauma unit free of traffic.
0:28:59 > 0:29:02Gavin and Tony will go by road.
0:29:02 > 0:29:06This patient definitely had the full load of a tractor on top of him.
0:29:06 > 0:29:11We've decompressed the chest. A positive result in the ambulance.
0:29:11 > 0:29:13ETA ten minutes.
0:29:15 > 0:29:19As pilot Andy and paramedic Ben take off,
0:29:19 > 0:29:22they know Gavin's chances of making it to hospital are no better than 50-50.
0:29:22 > 0:29:26As Tony fights for his patient's life,
0:29:26 > 0:29:29Gavin's family are told to expect the worst.
0:29:30 > 0:29:33Over the next four weeks, he'll come close to death several times,
0:29:33 > 0:29:37but a month later, and against all the odds,
0:29:37 > 0:29:40he's out of hospital and back on his feet.
0:29:40 > 0:29:44Memories of his accident, though, are never far away.
0:29:47 > 0:29:50When I came round, my wife and doctor were telling me
0:29:50 > 0:29:53about all my injuries and I couldn't believe it.
0:29:53 > 0:29:57I were just lying virtually flat on my back for three weeks,
0:29:57 > 0:30:00and this last week, I came round.
0:30:00 > 0:30:02I couldn't believe all the injuries.
0:30:02 > 0:30:07Broken ribs and shoulder blades and pelvis and things like that.
0:30:07 > 0:30:09And my two punctured lungs.
0:30:09 > 0:30:10Unbelievable.
0:30:10 > 0:30:14I still can't believe how I survived. Nobody can.
0:30:16 > 0:30:19Gavin says his days of cycling on the roads are now over,
0:30:19 > 0:30:22but he'll miss the Dales. No wonder -
0:30:22 > 0:30:27time moves slowly up here and it's hard to escape history.
0:30:27 > 0:30:30There are 2,000 listed buildings in the Dales,
0:30:30 > 0:30:36many of them tourist attractions, from stately homes to abandoned abbeys.
0:30:37 > 0:30:39With scenery like this,
0:30:39 > 0:30:43it's no wonder 9 million people visit the Dales each year.
0:30:43 > 0:30:47But for the emergency services, that can be a problem.
0:30:49 > 0:30:54Up in the Dales, the flying paramedics need strong stomachs.
0:30:54 > 0:30:57The updrafts that eddy around the rugged landscape mean
0:30:57 > 0:30:59Pat and Sammy are used to getting a rough ride,
0:30:59 > 0:31:02and air sickness is a real threat.
0:31:02 > 0:31:03The weather is
0:31:03 > 0:31:05a little bit bouncy at the moment.
0:31:05 > 0:31:08We've got gusts of 25 to 30 knots,
0:31:08 > 0:31:11so it's going to be a bit of a rough trip up there.
0:31:12 > 0:31:14Whey!
0:31:14 > 0:31:18It sounds like the Helimed team's life-saving skills are urgently needed.
0:31:18 > 0:31:22Helimed 99. Our ETA remains at 14:48.
0:31:22 > 0:31:26Do we have any more details? Over.
0:31:26 > 0:31:29Control to Helimed 99.
0:31:29 > 0:31:33Initial reports we got with the solo motorcyclist...
0:31:33 > 0:31:39Come off his vehicle, hit a wall, then the vehicle has hit him.
0:31:39 > 0:31:42The motorcyclist is reported to have removed his own helmet.
0:31:42 > 0:31:46There's also haemorrhaging from the nose and inside the mouth.
0:31:46 > 0:31:49He is conscious. He is talking. Over.
0:31:49 > 0:31:51Helimed 99, much appreciated.
0:31:51 > 0:31:53Thank you for the update. Over.
0:31:53 > 0:31:56The winding lanes of the Dales are very popular with bikers,
0:31:56 > 0:32:01but this one has found out one very dangerous aspect of riding up here.
0:32:01 > 0:32:06Dry-stone walls are full of character, but deadly objects to hit.
0:32:08 > 0:32:12- Everybody else all right? It's just him?- It's just him.
0:32:12 > 0:32:15Friends have lifted biker Lee's beloved bike
0:32:15 > 0:32:18off his body and on to the wall itself.
0:32:18 > 0:32:23Sammy fears that if it falls, it'll crush her and her patient.
0:32:23 > 0:32:25Is it that bike safe where it is?
0:32:25 > 0:32:27She sets the fire brigade to work.
0:32:27 > 0:32:30Yeah, if you just cut that and just get rid of it.
0:32:30 > 0:32:32Lee's condition sounds serious.
0:32:32 > 0:32:33He's hit the wall hard,
0:32:33 > 0:32:39and bleeding from the mouth and nose can indicate a very serious injury.
0:32:39 > 0:32:41Thanks, guys.
0:32:41 > 0:32:44His back wheel was skidding. The next thing you know,
0:32:44 > 0:32:48he's heading for the wall. Next thing you know, he's come to in the bottom of a ditch.
0:32:48 > 0:32:52He's complaining of a lot of pain in his right shoulder and his back.
0:32:52 > 0:32:55Right, sir, whereabouts are you hurting at the moment?
0:32:55 > 0:32:57Right arm, right leg.
0:32:57 > 0:33:00Your right arm, right leg. OK.
0:33:00 > 0:33:04We're getting a plan together of how we're going to get you out of this tight spot.
0:33:04 > 0:33:08- You might feel a board just coming in behind you.- Mmm.
0:33:08 > 0:33:11But he seems to have retained his sense of humour.
0:33:11 > 0:33:13So you're normally fit and well, then?
0:33:13 > 0:33:15- Is that right?- Fat and well, yeah.
0:33:15 > 0:33:18- Pardon?- Fat and well.- Fat and well?
0:33:18 > 0:33:20- Is that what you said?- Yeah.
0:33:20 > 0:33:22Give over, lad.
0:33:22 > 0:33:26His leathers seem to have protected him from the worst of the impact,
0:33:26 > 0:33:31but Pat and Sammy can't be sure until they've examined him from head to toe.
0:33:31 > 0:33:33Can you feel it touching your legs?
0:33:33 > 0:33:36- Yes.- Can you wiggle your toes? - One, two, three, lift.
0:33:36 > 0:33:40Yorkshire is one of the UK's biggest networks of ambulance stations
0:33:40 > 0:33:45and the chopper crew often find themselves beaten to the patients by local land ambulances.
0:33:45 > 0:33:50Where Helimed 99 wins is the time it takes to get patients to hospital.
0:33:50 > 0:33:52We're going to lift on three again.
0:33:52 > 0:33:55- Are we all ready? All ready, Sam?- Yes.
0:33:55 > 0:33:58- One, two, three, lift. - LEE GROANS IN PAIN
0:33:58 > 0:33:59Smashing.
0:33:59 > 0:34:03It's time to move Lee from the ditch in which he came to rest.
0:34:03 > 0:34:06Lee's not cracking jokes now.
0:34:06 > 0:34:11The pain from his injuries is agonising and his body temperature is dropping.
0:34:11 > 0:34:14On the floor. Onto the floor.
0:34:14 > 0:34:16- There we are, Lee. - Excellent, firemen.
0:34:16 > 0:34:19Thank you very much. Can we get him straight first? Don't disappear.
0:34:19 > 0:34:25The cause of the accident is a mystery, but Lee's medical history could contain a clue.
0:34:25 > 0:34:30Although he's only 36, he's recently recovered from a stroke.
0:34:30 > 0:34:34Lee, how does it feel now you're over the ditch?
0:34:34 > 0:34:37Take a deep breath for me.
0:34:37 > 0:34:38LEE GASPS
0:34:38 > 0:34:40Take a deep breath, Lee.
0:34:41 > 0:34:45Have we got a blanket or something we could just put on him?
0:34:45 > 0:34:46He's getting cold this side.
0:34:46 > 0:34:50The police up here can't stretch to helicopters.
0:34:50 > 0:34:54But their 150-mile-an-hour Subaru patrol cars
0:34:54 > 0:34:57would give Helimed 99 a run for its money.
0:34:57 > 0:35:00They're making petrolhead Pat jealous.
0:35:00 > 0:35:02Can I have one of your Subarus?
0:35:02 > 0:35:04- You can, yeah!- Thanks. PAT CHUCKLES
0:35:04 > 0:35:08Patients are sensitive to turbulence too,
0:35:08 > 0:35:12and air sickness is no joke when you're strapped down in a helicopter.
0:35:12 > 0:35:15This is to stop him being sick in the aircraft.
0:35:15 > 0:35:18Soon Lee will be in hospital.
0:35:18 > 0:35:22His injuries are significant, but there's evidence it could have been much worse.
0:35:22 > 0:35:25He's had a significant impact to his head.
0:35:25 > 0:35:30To damage a helmet and split it - that's a pretty hefty impact.
0:35:30 > 0:35:33We play it safe with heads. Everybody gets checked out.
0:35:33 > 0:35:37He doesn't think he was knocked out,
0:35:37 > 0:35:39but he's a bit shady about what has happened to him.
0:35:39 > 0:35:43He's actually quite a young man to have had a stroke as well.
0:35:43 > 0:35:46So did he have a stroke that made him lose control of his bike?
0:35:46 > 0:35:48That's what we want to get checked out.
0:35:49 > 0:35:52Lee soon recovered from his accident,
0:35:52 > 0:35:55and it hasn't put him off days out biking in the Dales.
0:35:57 > 0:36:01Not one town in the national park has a population of more than 3000,
0:36:01 > 0:36:05and there's no major hospital.
0:36:05 > 0:36:08The Dales cover nearly 700 square miles,
0:36:08 > 0:36:12but fewer than 20,000 people actually live here.
0:36:12 > 0:36:15That means the population of a small town
0:36:15 > 0:36:19is spread across an area bigger than some counties.
0:36:21 > 0:36:25We're heading up into the Yorkshire Dales
0:36:25 > 0:36:26up to a place called Kettlewell,
0:36:26 > 0:36:29right on the banks of the river Wharfe,
0:36:29 > 0:36:34where apparently somebody has fallen there with a leg injury.
0:36:34 > 0:36:38I think we've been requested cos it's a bit difficult for a land crew to get close.
0:36:38 > 0:36:43We're going to have a little scoot along the river to see whether we can find this guy.
0:36:43 > 0:36:45Simon is in agony.
0:36:45 > 0:36:49The sooner the crew of Helimed 99 reach him, the better.
0:36:49 > 0:36:51But there's a problem.
0:36:51 > 0:36:53Landing in this terrain is always treacherous,
0:36:53 > 0:36:56but on this busy sunny day,
0:36:56 > 0:36:59pilot Andy has onlookers to worry about.
0:36:59 > 0:37:02They're walking across the field underneath us.
0:37:02 > 0:37:06They walked straight into the field as we were going to go into that bit.
0:37:06 > 0:37:09One of them walks into the field where he's about to land,
0:37:09 > 0:37:13and on their second attempt, it's livestock that get in the way.
0:37:13 > 0:37:15I'll try to avoid the cowpats.
0:37:15 > 0:37:18Once on the ground, paramedics Tony and Al get to work
0:37:18 > 0:37:21with the local ambulance crew and mountain rescue.
0:37:21 > 0:37:23Hi, folks. Are you all right?
0:37:23 > 0:37:25- Hi.- You all right?
0:37:25 > 0:37:30This is Simon. It looks like he's dislocated his left ankle there.
0:37:30 > 0:37:36Dad Simon was enjoying a day out with his family by the river Wharfe.
0:37:36 > 0:37:39He and his young son had a close escape.
0:37:39 > 0:37:42He was carrying Harry, my little brother,
0:37:42 > 0:37:49and he slipped on a stone and he fell and Harry went under the water.
0:37:49 > 0:37:52Someone helped to get Harry out.
0:37:52 > 0:37:56Then they helped my dad out and the ambulance came.
0:37:56 > 0:37:57Ah!
0:37:57 > 0:38:01Get it in between your teeth. You're doing really well. Big breaths.
0:38:01 > 0:38:04Keep breathing it in. We're just strapping your up.
0:38:04 > 0:38:06Deep breaths, steady. SIMON GROANS IN PAIN
0:38:06 > 0:38:08Simon is still in a lot of pain.
0:38:08 > 0:38:10SIMON MOANS IN PAIN
0:38:13 > 0:38:16It looks like he might quite badly have affected his lower leg,
0:38:16 > 0:38:17his ankle.
0:38:17 > 0:38:20Any little movement, because it's so unstable,
0:38:20 > 0:38:26is probably like a real sort of jar, and really uncomfortable.
0:38:26 > 0:38:30'We're going to splinter his lower leg with the ambulance splints.'
0:38:30 > 0:38:33Then we'll lift him over on to one of our stretchers,
0:38:33 > 0:38:35and carry him up to the air ambulance,
0:38:35 > 0:38:38and put him in there and get him off to hospital.
0:38:38 > 0:38:41One, two, three, lift.
0:38:41 > 0:38:42SIMON GROANS
0:38:42 > 0:38:46The nearest hospital is 45 minutes away by road.
0:38:46 > 0:38:49That's a very long time when you're in agony.
0:38:49 > 0:38:53The Helimed 99 gets there in just 12 minutes.
0:38:53 > 0:38:57That means a rapid end to Simon's ordeal in the Dales.
0:38:57 > 0:39:00Hi, Simon,
0:39:00 > 0:39:02I'm one of the A&E doctors.
0:39:02 > 0:39:06You've broken it and it seems to be in the wrong place as well,
0:39:06 > 0:39:10so it needs to be put back. OK? I'll see you there.
0:39:10 > 0:39:12I'm pleased to say all our patients
0:39:12 > 0:39:15intend to revisit the Dales when they're well.
0:39:15 > 0:39:19Now let's catch up on the case of 19-year-old Emily,
0:39:19 > 0:39:22the Canadian who fell 12 feet down a rock face
0:39:22 > 0:39:25on a day out in West Yorkshire.
0:39:25 > 0:39:29On the roof of Leeds General Infirmary, the crew of Helimed 98
0:39:29 > 0:39:33are on the last stage of a complicated rescue operation.
0:39:33 > 0:39:3619-year-old student Emily has a head injury,
0:39:36 > 0:39:40sustained when she fell 12 feet from rocks at a beauty spot in Wharfedale.
0:39:40 > 0:39:42She tumbled down,
0:39:42 > 0:39:46but hit her back on the first rock and hit her head on that rock.
0:39:46 > 0:39:48For half an hour, Emily lay where she fell
0:39:48 > 0:39:53as the Helimed team waited for fell rescue experts to turn up.
0:39:53 > 0:39:55I'd like is two lines of people facing each other.
0:39:55 > 0:39:59In the end, flying doctor Steve had to recruit a human chain
0:39:59 > 0:40:04of volunteer day-trippers to carry Emily to the chopper.
0:40:04 > 0:40:08Now she's on her way to the resus unit to undergo tests
0:40:08 > 0:40:11for a fractured skull.
0:40:13 > 0:40:16Emily couldn't even remember her name after the fall,
0:40:16 > 0:40:18a classic symptom of a serious head injury.
0:40:18 > 0:40:21I've been reassured by how she's been on the way in.
0:40:21 > 0:40:24She's perked up quite a lot. She's making more sense when speaking.
0:40:24 > 0:40:27Initially, she didn't remember her date of birth -
0:40:27 > 0:40:32now she's able to repeat that, so fingers crossed she's going to be OK.
0:40:32 > 0:40:36Everyone has agreed Emily's case is a refreshing reminder
0:40:36 > 0:40:40that when someone is hurt, it often brings out the best in others.
0:40:40 > 0:40:43Lucky there were so many people there to give us a lift off.
0:40:43 > 0:40:48Mountain rescue had just arrived as we were leaving,
0:40:48 > 0:40:51so it would have meant she was on the rocks for a little while,
0:40:51 > 0:40:54but all well co-ordinated. It worked really well.
0:40:54 > 0:40:56Can you feel me touching you?
0:40:56 > 0:41:01The wound on the back of her head could conceal a depressed fracture of her skull.
0:41:01 > 0:41:06Consultants will use the combination of simple co-ordination tests
0:41:06 > 0:41:08and hi-tech imaging to make their diagnosis.
0:41:08 > 0:41:10This young lady wasn't climbing per se,
0:41:10 > 0:41:15she was scrambling around. But there are some of the hardest climbs
0:41:15 > 0:41:16in the country around this area,
0:41:16 > 0:41:20so the potential for doing yourself an injury is great.
0:41:21 > 0:41:26Emily will spend most of the night under observation.
0:41:26 > 0:41:29But the following morning there's good news.
0:41:29 > 0:41:33Despite the 12-foot fall that knocked her unconscious, her skull was not fractured.
0:41:33 > 0:41:38It means the Canadian student can go home, as long as she takes it easy.
0:41:38 > 0:41:41And on this visit to the Cow and Calf rocks,
0:41:41 > 0:41:44she won't be doing any climbing.
0:41:46 > 0:41:49Emily wanted to come back despite the painful end to her last visit
0:41:49 > 0:41:51for one simple reason.
0:41:51 > 0:41:53I do have...
0:41:53 > 0:41:58complete amnesia from the time of my fall.
0:41:58 > 0:42:00Apparently we had a lovely lunch on the top,
0:42:00 > 0:42:02it was a sunny day.
0:42:02 > 0:42:06I don't remember packing the lunch, I don't remember eating it.
0:42:06 > 0:42:10I do have photos, though, that I had taken, so I did see
0:42:10 > 0:42:14that I had a nice time before my fall.
0:42:14 > 0:42:18But one thing Emily does remember is the help she received from Janice Lloyd,
0:42:18 > 0:42:21the first-aider and fellow sightseer
0:42:21 > 0:42:24who came to her rescue after seeing her fall.
0:42:24 > 0:42:26'What a lovely woman.'
0:42:26 > 0:42:28I'd just like to thank her.
0:42:28 > 0:42:32She was so...I'm so grateful for the way she took action immediately
0:42:32 > 0:42:37and held my neck, in case there was any damage with my spine.
0:42:37 > 0:42:38Yeah, what a lovely woman.
0:42:38 > 0:42:42Emily is determined to thank Janice personally
0:42:42 > 0:42:44and to repeat her picnic lunch at the Cow and Calf,
0:42:44 > 0:42:48this time taking home her memories of eating it.
0:42:48 > 0:42:51It could have been so much more severe than it was,
0:42:51 > 0:42:54so I feel very lucky to look at that drop
0:42:54 > 0:42:58and see what the outcome could have been.
0:42:58 > 0:43:00When Helicopter Heroes comes back,
0:43:00 > 0:43:02a pleasure flight ends in a terrible crash,
0:43:02 > 0:43:05and the pilot's wife is trapped.
0:43:05 > 0:43:08Is all this blood loss from head injury?
0:43:09 > 0:43:13You don't have to be a rocket scientist to know this hurts.
0:43:13 > 0:43:15He's a bright guy, a character.
0:43:15 > 0:43:18But it so happens this patient works for NASA.
0:43:20 > 0:43:23A new home owner has an unexpected visitor.
0:43:23 > 0:43:26I've been here three months. I haven't even unpacked.
0:43:27 > 0:43:32And a former flight attendant determined to become one of the Helimed team.
0:43:40 > 0:43:43Subtitles by Red Bee Media Ltd
0:43:43 > 0:43:46E-mail subtitling@bbc.co.uk