0:00:03 > 0:00:08If you're seriously ill or critically injured, every second counts.
0:00:08 > 0:00:11Especially if you're up high or off the beaten track.
0:00:11 > 0:00:13But thanks to these guys,
0:00:13 > 0:00:16the people of the UK's biggest county
0:00:16 > 0:00:19are never more than ten minutes away from a hospital.
0:00:19 > 0:00:23The Yorkshire air ambulance can do 150 miles an hour
0:00:23 > 0:00:26and every day brings a new life-or-death emergency.
0:00:46 > 0:00:50Five million people depend on these yellow helicopters
0:00:50 > 0:00:53to bring life-saving care from the skies.
0:00:53 > 0:00:56When a pile-up closes Britain's highest motorway
0:00:56 > 0:00:59or there's a serious accident on the shop floor,
0:00:59 > 0:01:02the paramedics and pilots of the Helimed team
0:01:02 > 0:01:04are there to rescue the casualties.
0:01:04 > 0:01:06Today on Helicopter Heroes:
0:01:06 > 0:01:10there are seven patients and only two helicopters
0:01:10 > 0:01:12as a people carrier crashes.
0:01:12 > 0:01:16We've got three that are priority one, one of whom is trapped under the vehicle.
0:01:16 > 0:01:21The team are called to a climbing accident. A medical student is badly hurt.
0:01:21 > 0:01:24He went, "No, it's not broken." I went, "Yes, it's broken!"
0:01:24 > 0:01:28A visit to Gran's ends in pain for an adventurous five-year-old.
0:01:28 > 0:01:31Tell all your mates at school.
0:01:31 > 0:01:33And if laughter is the best medicine,
0:01:33 > 0:01:35this patient is treating herself!
0:01:35 > 0:01:38- Do you take any drugs or anything? - Ooh, no!- No medicine at all?
0:01:43 > 0:01:46She is conscious. Is she breathing?
0:01:46 > 0:01:50This control room is one of two covering 6,000 square miles
0:01:50 > 0:01:53from the deserted moors and dales
0:01:53 > 0:01:55to the packed streets of Leeds and Sheffield.
0:01:55 > 0:01:59They have 61 ambulance stations to keep busy.
0:01:59 > 0:02:02But sometimes even that's not enough.
0:02:03 > 0:02:08A people carrier has crashed off the M62 near Leeds and into a field.
0:02:09 > 0:02:13The report is we're going to the M62 westbound.
0:02:13 > 0:02:17Reports of a car crash where somebody's been ejected.
0:02:19 > 0:02:23Eight members of the same family - mum, dad and six children -
0:02:23 > 0:02:25are all badly injured.
0:02:25 > 0:02:29At least one person has been thrown from the vehicle
0:02:29 > 0:02:30and another is trapped.
0:02:34 > 0:02:35Hello!
0:02:35 > 0:02:37You two all been in the same car?
0:02:37 > 0:02:42Do you mind doing me a favour? Just lie down for me, sir.
0:02:42 > 0:02:44Can I just lay this lady down as well?
0:02:44 > 0:02:47- Just lie down gently. - Keep your head still.
0:02:47 > 0:02:49Come on. It's OK.
0:02:49 > 0:02:54With so many casualties, the first thing Sammy Wills and the other medics have to do
0:02:54 > 0:02:57is establish who has the most serious injuries.
0:02:57 > 0:03:01- Have you done this lady?- Yes.
0:03:03 > 0:03:06Stay there. Shout me if you need any more help.
0:03:09 > 0:03:12The whole family needs to be taken to hospital.
0:03:12 > 0:03:16So dispatcher Dave Gardiner decides to deploy a second helicopter.
0:03:17 > 0:03:20Helimed 98 is now on its way to join Helimed 99.
0:03:21 > 0:03:25'To land behind Helimed 99. Over.'
0:03:27 > 0:03:33Roger. Received. 269259 and land behind Helimed 99. Got any further update? Over.
0:03:37 > 0:03:39'Yes. Two serious.
0:03:39 > 0:03:45'Four other patients. Six casualties in all and one still trapped under.'
0:03:46 > 0:03:51It's almost unheard of for two helicopters to attend the same incident.
0:03:51 > 0:03:53Especially when only one car is involved.
0:03:53 > 0:03:56But these are exceptional circumstances.
0:03:57 > 0:04:01The Ibrahin Patel family were on their way home to Leicester
0:04:01 > 0:04:04after visiting relatives, when a tyre blew.
0:04:04 > 0:04:07Dad Habiz lost control and skidded off the road.
0:04:08 > 0:04:11So when the fire service come, him first.
0:04:11 > 0:04:14We've got 98 en route. How many more resources have you asked for?
0:04:14 > 0:04:18We'll have to scratch your arm with a blood test. OK, sweetheart?
0:04:18 > 0:04:19Well done, petal.
0:04:22 > 0:04:24As Lee and Sammy treat patients on the ground,
0:04:24 > 0:04:29they have to cope with the powerful down-draught generated by Helimed 98 as it lands.
0:04:29 > 0:04:32If you could assess this lady with this ambulance man.
0:04:32 > 0:04:35Just introduce yourself, if you would.
0:04:35 > 0:04:39Two off-duty doctors have stopped to help,
0:04:39 > 0:04:42adding to the rapidly expanding team from emergency services.
0:04:42 > 0:04:47- The gentlemen behind you are neurologists.- Excellent.
0:04:47 > 0:04:49They're going to assess there.
0:04:49 > 0:04:52Paramedics Al and Paul from Helimed 98 are now on the ground.
0:04:52 > 0:04:56Walk and talk. We've got five down here, all out of the same car.
0:04:56 > 0:04:59One with a trapped arm, which is for you.
0:04:59 > 0:05:02Still pinned and the fire service are on scene.
0:05:02 > 0:05:06Six family members are lying clear of the car.
0:05:06 > 0:05:09But 16-year-old Mohammed Sula-udin is trapped.
0:05:09 > 0:05:11The people carrier has rolled onto his arm,
0:05:11 > 0:05:13pinning him to the ground.
0:05:13 > 0:05:16We've got three that are priority one at the moment,
0:05:16 > 0:05:20one of whom is head and probably back injury.
0:05:20 > 0:05:23One is trapped under the vehicle with femur, arm and head injury.
0:05:23 > 0:05:26One has an abdominal injury and she's shocked.
0:05:27 > 0:05:31Fire officers are on their way with the specialist equipment needed
0:05:31 > 0:05:33to get him out. Meanwhile,
0:05:33 > 0:05:37his mother and one of his sisters will be flown to hospital.
0:05:37 > 0:05:39We're doing a quick triage,
0:05:39 > 0:05:42highlighted the ones that need treating straightaway.
0:05:42 > 0:05:45We'll send them to the nearest hospitals.
0:05:45 > 0:05:47There's two or three more that in our eyes
0:05:47 > 0:05:49are all right to wait a few minutes.
0:05:49 > 0:05:53So we'll get the ones we need to take, get them off to hospital.
0:05:53 > 0:05:59Then the other one is going to go to LGI and land on the helipad at the head injuries unit.
0:05:59 > 0:06:0314-year-old Sufura is a priority
0:06:03 > 0:06:06because medics believe she has serious spinal injuries.
0:06:06 > 0:06:09She's conscious, but in pain.
0:06:09 > 0:06:12It also looks like she's broken her left hand.
0:06:12 > 0:06:17Thanks to the powerful engines of Helimed 98, Pinderfields Hospital near Wakefield
0:06:17 > 0:06:20is just a five-minute flight away.
0:06:20 > 0:06:2216-year-old Mohammed is the most seriously injured.
0:06:22 > 0:06:26But he can't be moved until the car is rolled off his arm.
0:06:26 > 0:06:31Meanwhile, five other members of his family are being prepared for their journey to hospital.
0:06:32 > 0:06:35Helimed 99 is ready to go
0:06:35 > 0:06:39and Helimed 98 will soon be on its way back to pick up another casualty.
0:06:44 > 0:06:49Coming up: Yet another victim of the accident is found in the undergrowth.
0:06:49 > 0:06:51Do you feel sick?
0:06:51 > 0:06:55A biker's hurt, but someone else needs the chopper more.
0:06:55 > 0:07:00A kiddy who has a fractured femur, the crew are requesting us for morphine.
0:07:00 > 0:07:02And a rider is crushed by her own horse.
0:07:03 > 0:07:06- It hurts!- What hurts, your leg?
0:07:19 > 0:07:22A little medical knowledge can save a life.
0:07:22 > 0:07:25But when you're hurt and you know how serious it is,
0:07:25 > 0:07:28it can make the experience even more frightening.
0:07:30 > 0:07:33They may be based in south Yorkshire's biggest city,
0:07:33 > 0:07:37but many of the Sheffield helicopter's calls are to the 555 square miles
0:07:37 > 0:07:40of national park that is the Peak District.
0:07:42 > 0:07:46At weekends, it's an adventure playground to walkers, runners, climbers
0:07:46 > 0:07:49and occasionally fallers.
0:07:50 > 0:07:52Rachel Tackash has taken a tumble
0:07:52 > 0:07:56after something called "bouldering", climbing up leftovers from the Ice Age.
0:07:56 > 0:08:00This is the University of Birmingham mountaineering club.
0:08:00 > 0:08:03We were up today for a bouldering trip. Christmas bouldering.
0:08:03 > 0:08:05It's all gone a bit wrong, really.
0:08:06 > 0:08:08Her ankle is badly broken.
0:08:08 > 0:08:11But this woman knows better than most
0:08:11 > 0:08:13how serious her injury could be.
0:08:16 > 0:08:20We're heading to a detail just outside Matlock.
0:08:20 > 0:08:24It's a 20-year-old female. She's fallen. We're not sure on her injuries.
0:08:24 > 0:08:28- I want to see what it looks like. - It's brilliant.- Oh, my God.
0:08:28 > 0:08:31Rachel is well aware of the severity of her injuries.
0:08:31 > 0:08:35She's a medical student and is about to start working the wards as a doctor.
0:08:35 > 0:08:40She's hurt, cold, and in one of the most demanding areas on 98's patch.
0:08:41 > 0:08:44Access can quite often cause a problem.
0:08:44 > 0:08:49For a start, people often can't give an exact location to where they are.
0:08:49 > 0:08:51So you could get ambulances running up and down
0:08:51 > 0:08:55going round and about in an area looking for an access point
0:08:55 > 0:08:59and not having an exact location to track it down.
0:09:01 > 0:09:07- They're all waving at us. Bang on. - There's some big rocks there.
0:09:09 > 0:09:11I'll kick off this side, mate.
0:09:11 > 0:09:15Oh, dear, it's full of stones.
0:09:15 > 0:09:18It's all muddy.
0:09:18 > 0:09:20- What's new?- Yeah.
0:09:21 > 0:09:24A road ambulance has made it to the scene,
0:09:24 > 0:09:28but the added capability of the heli-medics is always welcome.
0:09:28 > 0:09:32We might be best passing over the wall. It might be drier.
0:09:32 > 0:09:34- Hi, guys.- Hello.- Hello, down there.
0:09:35 > 0:09:40Paramedics Pete Vallance and Lee Gray find Rachel in relatively high spirits.
0:09:40 > 0:09:44At this point, they have no idea how bad the injury may be.
0:09:44 > 0:09:45But they're about to find out.
0:09:47 > 0:09:49She just slipped and landed on her ankle.
0:09:49 > 0:09:52But Dexie caught her, kind of!
0:09:52 > 0:09:54My left foot just cracked.
0:09:54 > 0:09:56A little crack on there.
0:09:56 > 0:09:58And I went down funny on it.
0:09:58 > 0:10:01First thing you said, "It's broken."
0:10:01 > 0:10:05He went, "No, it's not broken." I went, "Yes, broken!"
0:10:05 > 0:10:06Definitely broken.
0:10:06 > 0:10:09Rachel's ankle took the full force of the fall.
0:10:09 > 0:10:12Her foot is now partially amputated.
0:10:12 > 0:10:16She's fallen and sustained a nasty compound fracture to her ankle.
0:10:16 > 0:10:21She's being remarkably brave about the injury.
0:10:21 > 0:10:23- It isn't stopping the pain that much.- It's not?
0:10:23 > 0:10:27It might be because there's more pain and I'm not feeling it.
0:10:27 > 0:10:31Rachel may be being unbelievably resilient,
0:10:31 > 0:10:34but this is an horrific injury
0:10:34 > 0:10:38and she's getting the maximum pain relief a paramedic carries - morphine.
0:10:38 > 0:10:41- How's the pain at the moment, Rachel?- All right.
0:10:41 > 0:10:42How's all right out of ten?
0:10:42 > 0:10:44About eight.
0:10:46 > 0:10:48There's a lot of soft tissue damage.
0:10:48 > 0:10:52We have to be really careful out in the elements it doesn't get infected.
0:10:52 > 0:10:55So we gave it a really good rinse with sterile water
0:10:55 > 0:10:57and got it dressed quickly.
0:10:59 > 0:11:03This is an injury that may mean Rachel will never walk the same again.
0:11:04 > 0:11:07The paramedics now face a tough decision.
0:11:07 > 0:11:11They want to straighten her leg and splint it to prevent further damage.
0:11:11 > 0:11:15But will Rachel, brave as she is, be able to cope with the pain
0:11:15 > 0:11:18when her ankle is pushed back into place?
0:11:26 > 0:11:30Coming up: hospital doctors prepare to treat Rachel's complicated break.
0:11:30 > 0:11:34The emergency services are stretched to the limit by a motorway smash.
0:11:34 > 0:11:38And a holidaymaker needs treatment after borrowing a horse.
0:11:43 > 0:11:46The UK has a network of air ambulances.
0:11:46 > 0:11:50But sometimes, one chopper covers an area with a population of several million.
0:11:50 > 0:11:52That means sometimes they have to decide
0:11:52 > 0:11:56which patient most needs help from the skies.
0:11:56 > 0:11:59On a moorland road in Wensleydale,
0:11:59 > 0:12:03the crew of Helimed 99 have been called to a bike accident.
0:12:03 > 0:12:07Right, sweetheart, I'm going to check your neck. Don't look up. Just relax.
0:12:07 > 0:12:12For paramedics Kate Coughlin and Tony Wilkes, this is the first motorcycle accident of the year.
0:12:12 > 0:12:16The Christmas snow has only just melted up here.
0:12:16 > 0:12:20- It's not comfy, Tom, but it's doing its job, all right?- All right.
0:12:20 > 0:12:24The young biker swerved to avoid a car, skidded on ice
0:12:24 > 0:12:26and came off his off-road bike.
0:12:26 > 0:12:30Luckily, his mates were following him.
0:12:30 > 0:12:32I'd been to drop a friend off up there.
0:12:32 > 0:12:36We saw a bike up the hill and we thought it was him. He was in quite a lot of pain.
0:12:36 > 0:12:38So we wrapped him up.
0:12:38 > 0:12:41This is one of the most remote areas of Yorkshire.
0:12:41 > 0:12:45But the local ground paramedics turn out in force.
0:12:45 > 0:12:47There's plenty of medical help.
0:12:47 > 0:12:51The biker has had some spiritual comfort too, thanks to the local vicar.
0:12:51 > 0:12:55He was laid in the road and the guys were stood with him.
0:12:55 > 0:12:58I just wondered if he was OK, basically,
0:12:58 > 0:13:02so I stopped and stayed with him till you guys came.
0:13:02 > 0:13:05You're doing well, Tom. Two minutes, love.
0:13:05 > 0:13:07The biker is not badly hurt,
0:13:07 > 0:13:12but in a separate accident 20 miles up the road, someone else is.
0:13:12 > 0:13:14'As soon as possible. Over.'
0:13:18 > 0:13:21A kiddy has a fractured femur. The crew are requesting morphine.
0:13:21 > 0:13:25The helimed team don't often leave patients.
0:13:25 > 0:13:28But a five-year-old boy in extreme pain
0:13:28 > 0:13:30means the biker must go by road.
0:13:33 > 0:13:36'The address is Honeypot Road,
0:13:36 > 0:13:39'and that's Brompton-on-Swale.'
0:13:40 > 0:13:43Tony knows the medics on scene in the army town of Catterick
0:13:43 > 0:13:48don't have morphine, the most powerful painkiller in the ambulance service's armour.
0:13:52 > 0:13:55Tony has plenty of morphine, but it's a dangerous drug
0:13:55 > 0:13:58and in young children, an overdose can be lethal.
0:13:58 > 0:14:00Tony's confirming the dosage.
0:14:00 > 0:14:03I've got a bearing of 044.
0:14:03 > 0:14:05- Yep. Nine miles.- Yep.
0:14:05 > 0:14:09Little more than five minutes after leaving one patient,
0:14:09 > 0:14:12they're circling the home of another.
0:14:12 > 0:14:15Right, if you're happy, I'm going to put you in the cemetery.
0:14:16 > 0:14:19Their landing pad may be a little unusual,
0:14:19 > 0:14:22but at least it's close to their patient.
0:14:22 > 0:14:26Tony and Kate don't often do house calls when they're on helicopter duty.
0:14:26 > 0:14:28But today they are.
0:14:30 > 0:14:36An accident outside his gran's bungalow has left little Ben Snowdon in severe pain.
0:14:36 > 0:14:39- This is Ben.- Hiya, Ben. - How are you doing?
0:14:39 > 0:14:44He's five years old. He was outside in his wellies and there's all that green gunk after the snow.
0:14:44 > 0:14:48He just slipped backwards. I heard a thud.
0:14:48 > 0:14:52Dad's carried him in, screaming.
0:14:52 > 0:14:55Ben's femur, the biggest bone in his body, is badly broken.
0:14:55 > 0:14:58His foot is pointing in the wrong direction.
0:14:58 > 0:15:01Does it hurt anywhere else, other than your leg?
0:15:01 > 0:15:04Neighbours saw him slip on concrete and fall while playing.
0:15:04 > 0:15:08- Oh, there, look. - There's the skid marks there.
0:15:09 > 0:15:12An accident like this would reduce an adult to tears,
0:15:12 > 0:15:14but Ben is remarkably brave.
0:15:14 > 0:15:18I'm going to put some medicine in you now and take the pain off a bit.
0:15:18 > 0:15:23- We're going to give you a bit at a time.- It's in my arm.
0:15:23 > 0:15:25- Can you feel it tickling?- No.
0:15:26 > 0:15:31Ben's dad Steven is keeping him calm. He's doing a great job.
0:15:31 > 0:15:34The morphine will help, too.
0:15:34 > 0:15:36OK. You tell us how it's hurting.
0:15:36 > 0:15:38If it hurts too, too much, we'll stop, OK?
0:15:38 > 0:15:41Tony and Kate know this is a bad break.
0:15:41 > 0:15:45It's extremely unusual to see children with injuries like this
0:15:45 > 0:15:47after such a minor accident.
0:15:47 > 0:15:51- You're doing really well. - Here we go. Well done.
0:15:51 > 0:15:54They're trying to protect the blood flow to Ben's foot
0:15:54 > 0:15:57by fitting his leg into a box splint.
0:15:57 > 0:16:02But he can't bear it. They'll have to use a flexible splint instead.
0:16:02 > 0:16:04He'll be much more comfortable.
0:16:07 > 0:16:10You'll feel it against your leg, Ben, but it's all right.
0:16:14 > 0:16:17Tony's turning Ben's flight to hospital into an adventure.
0:16:17 > 0:16:21I seen a helicopter fly once.
0:16:21 > 0:16:23Do you fancy a ride in one?
0:16:23 > 0:16:26Yeah? Are you going to come with us for a little fly?
0:16:26 > 0:16:28His persuasive skills are working.
0:16:28 > 0:16:30Ben can't wait.
0:16:30 > 0:16:31Wheee!
0:16:33 > 0:16:37- We're going to lift your good leg. - Not your bad one.
0:16:37 > 0:16:41Normally, they'd strap Ben to a rigid stretcher,
0:16:41 > 0:16:44but his bent leg means they can't do that.
0:16:44 > 0:16:46You're doing really well!
0:16:46 > 0:16:50He's carried out of the bedroom and through the kitchen to the land ambulance
0:16:50 > 0:16:52for a short drive to Helimed 99.
0:16:52 > 0:16:55Are you warm enough, sweetheart?
0:16:59 > 0:17:02Ben's never flown in a chopper before.
0:17:02 > 0:17:06The excitement - and the morphine - are taking his mind off the pain.
0:17:07 > 0:17:12The angle the femur was out, it was difficult to get in a box splint.
0:17:12 > 0:17:14It was causing him a lot of pain.
0:17:14 > 0:17:17So we've ended up using a different type of splint
0:17:17 > 0:17:20which has caused less distress to him.
0:17:20 > 0:17:22He seems quite comfortable at the moment.
0:17:22 > 0:17:24His mum's going too.
0:17:24 > 0:17:27I know it all looks very dramatic.
0:17:27 > 0:17:29Are you all right?
0:17:29 > 0:17:32Ben, you're on the move, my love.
0:17:32 > 0:17:37By air, the James Cook hospital is just 15 minutes from Ben's home.
0:17:37 > 0:17:40Tony knows keeping kids smiling helps everyone.
0:17:41 > 0:17:43- Are we flying?- Yeah, we're flying!
0:17:48 > 0:17:50Can you see a little bit? Yeah?
0:17:50 > 0:17:52Is your leg feeling a bit better now?
0:17:52 > 0:17:54It's not as painful?
0:17:54 > 0:17:57No. OK.
0:17:57 > 0:18:00There's not many kiddies who get to fly in a helicopter, is there?
0:18:00 > 0:18:03Have to tell all your mates at school.
0:18:03 > 0:18:06We're coming in to land now,
0:18:06 > 0:18:09so you'll feel yourself going down a bit. OK?
0:18:11 > 0:18:13There you go, matey. He's a good driver!
0:18:13 > 0:18:15Did you enjoy that?
0:18:15 > 0:18:17- Aye, he's a star patient.- Good lad.
0:18:19 > 0:18:23The seriousness of Ben's injury has surprised some of the team.
0:18:23 > 0:18:25It's about to do the same for hospital doctors.
0:18:28 > 0:18:29Ben needs surgery to his leg.
0:18:29 > 0:18:33The complicated fracture is put down to a combination of his wellies
0:18:33 > 0:18:35and the angle at which he fell.
0:18:35 > 0:18:39His mum certainly won't be forgetting that day in a hurry.
0:18:41 > 0:18:43Even a few weeks later, with Ben safely home,
0:18:43 > 0:18:45it's a painful memory.
0:18:45 > 0:18:50The snow and ice had all gone. The path was all wet, wasn't it?
0:18:50 > 0:18:54He ran in his wellies just from the garden lawn
0:18:54 > 0:18:57onto the path,
0:18:57 > 0:19:00slipped with his right foot and got his left caught
0:19:00 > 0:19:03in-between the lawn and the path.
0:19:03 > 0:19:09Because his boot was caught, it just twisted and broke his thigh bone.
0:19:10 > 0:19:12And it hurt!
0:19:12 > 0:19:13A lot.
0:19:13 > 0:19:16It's been a long four weeks for Mum,
0:19:16 > 0:19:19trying to entertain a boisterous five-year-old
0:19:19 > 0:19:22who's unable to walk because of the steel pins in his leg.
0:19:22 > 0:19:27Because he's not at school, he has to do his schoolwork
0:19:27 > 0:19:31- for a few hours each day. - Boring, boring, boring!
0:19:31 > 0:19:34Then he has a schoolteacher in every day for an hour.
0:19:34 > 0:19:36- Then we just...- A whole hour!
0:19:36 > 0:19:40- Then we go for a walk in the afternoon, don't we?- Yep.
0:19:40 > 0:19:44And we do your art and drawing and numbers and letters in the morning.
0:19:44 > 0:19:47- Yep.- Luckily he is the way he is!
0:19:47 > 0:19:50He just shrugs his shoulders and gets on with it.
0:19:50 > 0:19:52- Yep.- Don't do that!
0:19:55 > 0:20:00Coming up: a medical student finds out how to treat a serious fracture.
0:20:00 > 0:20:02But this time, she's the patient.
0:20:02 > 0:20:07And I find out why the hunting set are big supporters of the air ambulance.
0:20:13 > 0:20:17Now, remember the family whose people carrier careered off the M62?
0:20:17 > 0:20:22The Helimed team had their work cut out treating so many patients at once.
0:20:23 > 0:20:26On the M62 trans-Pennine motorway,
0:20:26 > 0:20:28a major rescue operation is underway
0:20:28 > 0:20:31after an accident that's injured eight people.
0:20:31 > 0:20:34With so many casualties,
0:20:34 > 0:20:37both Yorkshire air ambulances have been deployed.
0:20:39 > 0:20:44Helimed 98 is taking a 14-year-old girl with suspected spinal injuries to hospital.
0:20:46 > 0:20:50It will soon be on its way back to collect another patient from the same scene.
0:20:52 > 0:20:55A member of the ground crew has found another casualty.
0:20:57 > 0:21:01Mum Rakaira was thrown several metres out of the car into undergrowth.
0:21:01 > 0:21:05She's broken her cheekbone and has suspected spinal injuries.
0:21:06 > 0:21:08Ready, steady, lift!
0:21:08 > 0:21:10Everybody happy where you are?
0:21:12 > 0:21:15She has a head wound, but it's not clear how serious the damage is.
0:21:15 > 0:21:17Do you feel sick?
0:21:17 > 0:21:20Head injuries are always time critical.
0:21:20 > 0:21:22The sooner she can get treatment, the better.
0:21:22 > 0:21:24Coming forwards and round.
0:21:24 > 0:21:26Ready, steady...
0:21:27 > 0:21:31She'll be taken to Leeds General Infirmary, where a neurological team is standing by.
0:21:31 > 0:21:38Rakaira has no idea that her son Mohammed is still trapped under the car.
0:21:39 > 0:21:41Fire crews need to lift the people carrier up
0:21:41 > 0:21:43so that they can free his arm.
0:21:44 > 0:21:49Medics believe the 16-year-old is the most seriously injured member of the family.
0:21:49 > 0:21:53His arm is almost certainly broken after being crushed by two tonnes of metal.
0:21:55 > 0:21:58Basically just to pull the vehicle
0:21:58 > 0:22:02and it's important the stability of the vehicle is retained.
0:22:02 > 0:22:07We just needed to move the vehicle, in all honesty, two to three inches,
0:22:07 > 0:22:10the minimum amount to retain all the stability
0:22:10 > 0:22:13and ease the gentleman's arm from the vehicle.
0:22:13 > 0:22:17I know it sounds daft, but will you form a line around the patient
0:22:17 > 0:22:20then we're not blowing on to him as we land down.
0:22:20 > 0:22:23Lee wants a human windbreak to shield his patient
0:22:23 > 0:22:25as Helimed 98 returns.
0:22:27 > 0:22:32Now Mohammed is being released from under the car, the medics can assess his injuries properly
0:22:32 > 0:22:37and give him more pain relief before he's loaded up and flown off to hospital.
0:22:43 > 0:22:49Coming up: the final patient is freed, but his injuries are among the most serious.
0:22:49 > 0:22:51On me, then. One, two, three.
0:22:54 > 0:22:55Nice and easy.
0:22:55 > 0:22:58And a patient gets the giggles, despite a serious leg injury.
0:22:58 > 0:23:02- Do you take any drugs for anything? - Ooh, no!
0:23:02 > 0:23:03- No medicine at all.- No.
0:23:18 > 0:23:21The challenge of conquering the landscape
0:23:21 > 0:23:23keeps rock climbers reaching for the skies.
0:23:23 > 0:23:27It's a dangerous hobby, even if you're only a few feet off the ground.
0:23:30 > 0:23:35Medical student Rachel is still lying under the boulder she tumbled from in the Peak District.
0:23:35 > 0:23:39She lost her footing and slipped 15 feet and broke her ankle.
0:23:40 > 0:23:43Now it's her foot that's doing the hanging on.
0:23:43 > 0:23:47Paramedics Pete Vallance and Lee Gray have given her pain relief,
0:23:47 > 0:23:51but this is so serious a break, it may change the way Rachel walks.
0:23:51 > 0:23:53We're popping a dressing on your leg.
0:23:53 > 0:23:56What they really want to do is straighten her leg and foot
0:23:56 > 0:24:00so they can put on a supporting splint. It's a big decision.
0:24:00 > 0:24:04- How's that pain?- It's OK.- What would you say it was initially?
0:24:04 > 0:24:08- We want to straighten your leg straight out from the knee.- OK.
0:24:08 > 0:24:09Oh, my God!
0:24:13 > 0:24:15The severity of the damage to Rachel's ankle
0:24:15 > 0:24:18and the extreme distress caused by any further movement
0:24:18 > 0:24:21means the paramedics decide against the plan.
0:24:21 > 0:24:25We're unable to straighten it. We haven't got adequate pain relief
0:24:25 > 0:24:28to be straightening it any more than it already is.
0:24:28 > 0:24:31So we'll splint it as it is and get her off to hospital.
0:24:31 > 0:24:35They can do proper pain relief and in ideal circumstances.
0:24:35 > 0:24:38We've cleaned it up, splinted it, and we'll get her on her way.
0:24:44 > 0:24:48Straightening and splinting the leg would have kept blood flowing to Rachel's foot.
0:24:48 > 0:24:53There's now an urgent need to get her to hospital as swiftly as possible.
0:24:53 > 0:24:55Problems with any fracture like that.
0:24:55 > 0:24:58There's a break in the continuation of the skin
0:24:58 > 0:25:01and that encourages infection to grow round the wound.
0:25:01 > 0:25:04It can delay healing quite substantially.
0:25:04 > 0:25:07It's important we keep the injury nice and sterile.
0:25:07 > 0:25:14And just to recap, looking at the nerves and circulation past that injury in Rachel's foot
0:25:14 > 0:25:15which is really important.
0:25:15 > 0:25:21We don't want to neglect that and have Rachel developing problems in the foot itself.
0:25:22 > 0:25:26Helimed 98 is the fastest way of getting Rachel away from the boulders
0:25:26 > 0:25:28and into emergency surgery.
0:25:31 > 0:25:34I'm going to pretend it was more, though!
0:25:34 > 0:25:37- Make it sound more dramatic. - Definitely.
0:25:37 > 0:25:39'There'll be an ambulance waiting for you.'
0:25:40 > 0:25:44Rachel arrived at Sheffield's Northern General Hospital in record time.
0:25:44 > 0:25:50Her foot survived, and she's walking again, but she may have a limp for the rest of her life.
0:25:50 > 0:25:55Yet without the speed and care of the Helimed team, the outcome could have been a lot worse.
0:25:58 > 0:26:00Rachel is now back at university
0:26:00 > 0:26:04with first-hand experience of what it's like to be a patient.
0:26:10 > 0:26:15Coming up: the rescue operation on the M62 reaches its climax.
0:26:15 > 0:26:16One, two, three!
0:26:33 > 0:26:37Whatever you think about hunting,
0:26:37 > 0:26:40it still plays a big part in many rural communities.
0:26:40 > 0:26:43The Derwent Hunt, which meets just outside Scarborough
0:26:43 > 0:26:46is one of 200 packs riding out across the UK.
0:26:46 > 0:26:50And they often need the services of the air ambulance.
0:26:51 > 0:26:55A teenage rider has been crushed by a 16-hand horse
0:26:55 > 0:26:57and Helimed 98 has been scrambled.
0:26:57 > 0:27:02Quite often, horse-riders have fallen from a height.
0:27:02 > 0:27:05Six foot, seven foot, even higher if they were jumping.
0:27:05 > 0:27:09So the potential for a heavy weight dropping on somebody's pelvis or legs,
0:27:09 > 0:27:13the possibility of serious injuries is always there.
0:27:13 > 0:27:17Jennifer Clark's horse rolled over her not once, but twice.
0:27:17 > 0:27:22The patient needs to be left in the same position where they've fallen.
0:27:22 > 0:27:25The big worry is they may have spinal injuries
0:27:25 > 0:27:30or even the pelvis itself. If you start to move people, you aggravate the injuries.
0:27:30 > 0:27:35The Derwent Hunt was riding out in classic hunting country, near Malton in North Yorkshire.
0:27:35 > 0:27:38Despite the isolated location,
0:27:38 > 0:27:42there are plenty of hazards for pilot Chris to negotiate.
0:27:42 > 0:27:45The cows are being held, and two horses with riders on.
0:27:45 > 0:27:48It's OK. There's a model aircraft site down there.
0:27:48 > 0:27:51This is Jenny. She was out with the hunt this morning.
0:27:51 > 0:27:55She attempted to jump this on her horse and didn't make it.
0:27:55 > 0:27:57Horse and rider came down.
0:27:57 > 0:27:58Jennifer's 16.
0:27:58 > 0:28:01The horse landed on top of her.
0:28:01 > 0:28:04She's been riding out with the Derwent Hunt since she was five.
0:28:04 > 0:28:10I'm just getting some morphine up. This lady's fallen onto the fence.
0:28:10 > 0:28:13She's got a fracture to the middle of her thigh bone.
0:28:13 > 0:28:17It's really painful. We'll give her some more pain relief
0:28:17 > 0:28:20so we can get it in a traction splint, get her more comfortable.
0:28:20 > 0:28:23Then we can get her on a spinal board and off to Scarborough.
0:28:23 > 0:28:25Ah, it hurts!
0:28:25 > 0:28:28Jenny was riding her mum's horse, Bob.
0:28:28 > 0:28:32He was attempting to clear a tricky jump known as a tiger track
0:28:32 > 0:28:33when he slipped in the mud.
0:28:33 > 0:28:39You've gathered that it's probably your femur could have a fracture.
0:28:39 > 0:28:44So we'll splint it up and put you on a board to carry you to the aircraft.
0:28:44 > 0:28:49Jenny has broken the biggest bone in her body, the femur.
0:28:49 > 0:28:50Aghh!
0:28:52 > 0:28:55Jenny, we'll give you some more pain relief. Bear with it.
0:28:55 > 0:28:59This is what medics call a "time critical" injury.
0:28:59 > 0:29:02If they don't straighten Jenny's leg immediately,
0:29:02 > 0:29:07the blood supply to her foot could be cut off and she could lose it.
0:29:07 > 0:29:09Nice deep breaths, sweetheart.
0:29:09 > 0:29:13In the worst-case scenario, she could bleed to death.
0:29:13 > 0:29:17Straightening the leg is incredibly painful.
0:29:17 > 0:29:19- Bite on it!- Bit more.
0:29:19 > 0:29:22Breathe. Go on, breathe! That's it.
0:29:22 > 0:29:26At last, this part of Jenny's ordeal is over
0:29:26 > 0:29:29and she can be moved into the aircraft.
0:29:29 > 0:29:32Bob the horse turns up just before take-off.
0:29:33 > 0:29:38We'll only be about five, six minutes and we'll be in Scarborough.
0:29:38 > 0:29:43It's a tough turn of events for someone with dreams of a career as a jockey.
0:29:46 > 0:29:48It takes four long months of rehabilitation
0:29:48 > 0:29:52but eventually Jenny is ready to get back into the saddle.
0:29:53 > 0:29:57Jen, you had quite a nasty incident. Tell me what happened.
0:29:57 > 0:30:03I can just remember going over and then Bob being on top of me.
0:30:03 > 0:30:06So all you remember is he actually rolled on top of you.
0:30:06 > 0:30:09He's a massive horse. What injuries did you have?
0:30:09 > 0:30:12I could see my leg was bent at the top.
0:30:12 > 0:30:16I broke my femur, which is at the top of my leg.
0:30:16 > 0:30:17My right leg.
0:30:17 > 0:30:22This was a few months ago. It didn't take long before you were back in the saddle.
0:30:22 > 0:30:25Well, at first, my leg wasn't healing
0:30:25 > 0:30:29so I had to stay on crutches for another six weeks.
0:30:29 > 0:30:35But I'm all right. It's just about healed now.
0:30:35 > 0:30:39I'm fine now. I've ridden a few times with my new horse.
0:30:39 > 0:30:42And I've ridden him a couple of times.
0:30:42 > 0:30:46I haven't been hunting again yet, though.
0:30:46 > 0:30:49Jenny's decided not to ride professionally
0:30:49 > 0:30:53but she's definitely going to keep hunting.
0:30:55 > 0:30:58However experienced the horse rider is,
0:30:58 > 0:31:03in the rough and tumble of the hunt, they can still end up in a ditch.
0:31:05 > 0:31:09Helimed 98 is flying with an all-female medical crew today,
0:31:09 > 0:31:11paramedic Sammy Wills and Kate Coughlin.
0:31:13 > 0:31:16They've been scrambled to a job well outside their usual patch
0:31:16 > 0:31:19at Newark in Nottinghamshire.
0:31:19 > 0:31:23We've got reports of a female who's come off a horse
0:31:23 > 0:31:25and had some sort of serious bleed.
0:31:25 > 0:31:29So we're out to support East Midlands ambulance service.
0:31:30 > 0:31:33Retired hairdresser Carol Mayer has come a-cropper.
0:31:33 > 0:31:38She's fallen off her horse and is stranded at the bottom of a brambly ditch.
0:31:38 > 0:31:41- The main pain is lower back. - Lower back pain.
0:31:41 > 0:31:43I can't feel any displacement at all.
0:31:43 > 0:31:49- The collar is mainly just cos she's come down...- Absolutely. OK.
0:31:49 > 0:31:54She's not complaining of any particular pain, but she's had a nasty knock to her head.
0:31:54 > 0:32:00She's got back pain. So we're going to do the deed and pop her on the long board.
0:32:00 > 0:32:03We were out blood-hounding. We'd just left the house.
0:32:03 > 0:32:06My sister is over from South Africa.
0:32:06 > 0:32:09I put her on one of my horses that normally a 12-year-old rides.
0:32:09 > 0:32:11And she just lost control.
0:32:11 > 0:32:15Instead of going around, she went in the ditch and my sister was underneath her.
0:32:15 > 0:32:18Horrendous. The horse fell in the ditch.
0:32:18 > 0:32:22So my sister fell off and the horse fell on... It's awful! Can't believe it.
0:32:22 > 0:32:25Sammy, if we can get her on her side, we can drop the board in.
0:32:25 > 0:32:30If we come that way, it might be easier to get her out.
0:32:30 > 0:32:34I'll just have a little listen to your chest, OK?
0:32:34 > 0:32:38Carol's been riding since she was five years old.
0:32:38 > 0:32:42Her horse lost its footing because the brambles and hedge cuttings
0:32:42 > 0:32:46were dumped in the dyke, making it look like solid ground.
0:32:46 > 0:32:50Then we need as many hands as we can. Three on one side, three on the other,
0:32:50 > 0:32:54and we'll go up on the yellow board, just up onto the mud. All right?
0:32:54 > 0:32:58Have you got any pain when we've moved you? Nothing more than before?
0:32:58 > 0:33:02Taking a tumble is something that happens to most riders sooner or later.
0:33:02 > 0:33:07The majority of hunting accidents are minor, but this is potentially serious.
0:33:07 > 0:33:11You all right, Carol? You're nearly out, my love.
0:33:12 > 0:33:14Spinal injuries are not unknown,
0:33:14 > 0:33:18and the team are taking precautions to protect Carol's back.
0:33:19 > 0:33:21OK, we'll carry her to the aircraft.
0:33:21 > 0:33:25- Sorry, yes, I'm coming.- Carol, we want to...- She won't let go.
0:33:25 > 0:33:30You need to let go so we can carry you. Hands on your tummy.
0:33:30 > 0:33:32Before air ambulances,
0:33:32 > 0:33:36patients and paramedics often had to endure long tramps across fields
0:33:36 > 0:33:38to the nearest road. Not any more.
0:33:38 > 0:33:41She's fine now we've got her out of the brambles.
0:33:41 > 0:33:43A bit cut up, some back pain.
0:33:43 > 0:33:47We'll do a more thorough check now in case there's injuries we missed.
0:33:47 > 0:33:50- She's OK, honest. - You're all right, Carol.
0:33:50 > 0:33:55Carol, we'll just put a few bits and bobs on you, make sure all's OK.
0:33:55 > 0:33:57You definitely don't want anything on that eye?
0:33:57 > 0:33:59- No.- No, OK.
0:34:01 > 0:34:05This wasn't how Carol expected to end her holiday in the UK.
0:34:05 > 0:34:10Her facial injury means she could have a nasty scar as a souvenir of her day hunting.
0:34:13 > 0:34:15Carol has broken her nose
0:34:15 > 0:34:17and has stitches around her eye.
0:34:17 > 0:34:21She made her flight back home to Cape Town a few day later.
0:34:25 > 0:34:28It's illegal for hounds to chase foxes.
0:34:28 > 0:34:33So the Derwent Hunt, like many others, uses an artificial scent for the hounds to chase.
0:34:33 > 0:34:37It still means everyone gets a hair-raising gallop across the countryside.
0:34:37 > 0:34:40Huntswoman Sarah Potts was in the chase
0:34:40 > 0:34:43when an accident left her with a badly-injured leg.
0:34:43 > 0:34:47It's quite a long way from the back of a horse down to the ground.
0:34:47 > 0:34:50When you're pitched off, you can land head first
0:34:50 > 0:34:52and flex your neck back.
0:34:52 > 0:34:56So we're always a bit worried about spinal injuries.
0:34:56 > 0:35:02Paramedics Sammy Wells and Al Day know everything about riding a horse is potentially dangerous.
0:35:02 > 0:35:05The last thing you want is to fall off your horse,
0:35:05 > 0:35:08sustain a neck injury and then get trampled by the horse.
0:35:08 > 0:35:12The first thing will be to make sure the horse is out of the way
0:35:12 > 0:35:17and then keep the patient still. Don't move them till they've been assessed.
0:35:18 > 0:35:21Often finding the casualties of hunting accidents is hard.
0:35:21 > 0:35:25Very few hunt followers know exactly where they are at any one time.
0:35:27 > 0:35:30Due west from here. That's the way.
0:35:30 > 0:35:34Yes, so we want to be t'other side.
0:35:35 > 0:35:39Yorkshire air base. Helimed 98 coming in to land.
0:35:39 > 0:35:42Luckily, today's directions have been spot on.
0:35:42 > 0:35:46Helimed 98 is touching down feet from the team's patient.
0:35:46 > 0:35:50- Hello.- This is Sarah. She's been riding a horse.- What's she done?
0:35:50 > 0:35:54- He bucked and kicked me!- Bucked and kicked her in the kneecap.- OK.
0:35:54 > 0:35:56There was a cracking noise.
0:35:56 > 0:36:00The stirrup cup - a drink before the off - is still a tradition upheld here.
0:36:00 > 0:36:04And the alcohol has been doing its bit to ease Sarah's pain.
0:36:06 > 0:36:09Right. We're going to put your leg into a splint.
0:36:09 > 0:36:12- We'll give you some pain management first.- Pardon?
0:36:12 > 0:36:16- Some pain relief.- I'm deaf. I'm a bit deaf in one ear.
0:36:16 > 0:36:20Sarah's pretty cheerful for an accident victim. It could be the gas.
0:36:20 > 0:36:23Chances of doing my friend's hair tonight - zero?
0:36:23 > 0:36:27Hunting has an elite image. But its supporters say that's not true.
0:36:27 > 0:36:29Sarah is a local hairdresser.
0:36:29 > 0:36:31We talked about pain scoring zero to ten.
0:36:31 > 0:36:35- What number would you give it now? - I can't feel a thing.
0:36:35 > 0:36:37- Do you take any drugs for anything? - Ooh, no!
0:36:37 > 0:36:39- No medicine at all?- No.
0:36:39 > 0:36:42- We'll get the splint on it now.- OK.
0:36:42 > 0:36:46She's been given first aid by hunt followers who saw her accident.
0:36:46 > 0:36:52Her knee is badly damaged after an impact with the steel shoe of another horse.
0:36:52 > 0:36:57As she passed another horse, it balked out. Its back leg caught her knee.
0:36:57 > 0:37:03She doesn't look badly injured, but an accident like this has a high risk of infection setting in.
0:37:03 > 0:37:06- We'll try and stand you up, I think. - OK.
0:37:07 > 0:37:09Some farmers won't let hunts on their land.
0:37:09 > 0:37:14But Sarah's pack was welcome here, and farm workers have turned out to help.
0:37:14 > 0:37:15Some saw it happen.
0:37:15 > 0:37:20When we got here she was all right, she was breathing OK. She hadn't been knocked out.
0:37:20 > 0:37:23The only pain was in her knee, so we were lucky, really.
0:37:23 > 0:37:27These nice kind folks came and rescued me and we're all right.
0:37:27 > 0:37:31So someone's took the horse back.
0:37:31 > 0:37:35I don't know where the horse has gone, but someone rode it back to the farm.
0:37:35 > 0:37:36All's well.
0:37:36 > 0:37:39Sarah's happy to leap hedges on a half-tonne horse,
0:37:39 > 0:37:42but there's one thing that does scare her.
0:37:42 > 0:37:47No, I hate flying. But I have to do everything as a drama, so...
0:37:47 > 0:37:51Sarah recovered from her injury after hospital treatment
0:37:51 > 0:37:53and she's now back in the saddle.
0:37:54 > 0:37:56As are all our hunting patients.
0:37:59 > 0:38:03It's very rare that both Helimed choppers are needed at the same emergency.
0:38:03 > 0:38:05But today, that's what's happened.
0:38:05 > 0:38:08The lives of several members of the same family
0:38:08 > 0:38:10may depend on them.
0:38:11 > 0:38:14Eight members of the Ibrahim-Patel family are seriously injured
0:38:14 > 0:38:18after their car crashed off the M62 near Leeds.
0:38:20 > 0:38:2216-year-old Mohammed was trapped.
0:38:22 > 0:38:28He's now been released and paramedics are straightening his broken leg so they can move him.
0:38:28 > 0:38:30One, two, three!
0:38:30 > 0:38:32Nice and steady.
0:38:32 > 0:38:34Nice and easy.
0:38:34 > 0:38:39We've topped him up on some morphine, a stronger painkiller than the land crew gave him.
0:38:39 > 0:38:41It'll ease his pain a bit.
0:38:41 > 0:38:46He's not got any life-threatening injuries as such, but they are serious.
0:38:46 > 0:38:51We're going back to Pinderfields. We're only four or five minutes from there.
0:38:53 > 0:38:58With so many injured patients, both Yorkshire air ambulances have been running a shuttle service
0:38:58 > 0:39:01to the two nearest hospitals to the scene.
0:39:01 > 0:39:03Mohammed is travelling in Helimed 98,
0:39:03 > 0:39:09the aircraft which has just returned from taking his 14-year-old sister to hospital in Wakefield.
0:39:11 > 0:39:14Meanwhile, Helimed 99 has whisked his mum to Leeds.
0:39:15 > 0:39:18It's a relief. At this moment in time,
0:39:18 > 0:39:22all I hope is that we prioritised patients correctly
0:39:22 > 0:39:26and got them to the appropriate treatment centre. We won't know that
0:39:26 > 0:39:31probably till tomorrow, but I'm confident we will because we went through it systematically.
0:39:31 > 0:39:36An incident with multiple casualties you don't know where to begin unless you have a structure.
0:39:36 > 0:39:41That structure was put in place early by us and the first two crews that were on scene.
0:39:42 > 0:39:45As Mohammed makes his journey to hospital,
0:39:45 > 0:39:50he has no idea what has happened to his mum, dad and five brothers and sisters.
0:39:50 > 0:39:56They're being treated in different hospitals and it'll be several days before they're reunited.
0:39:58 > 0:40:01RELIGIOUS CHANTING
0:40:11 > 0:40:13It's eight months after the accident.
0:40:13 > 0:40:19At home in Leicester, dad Hafiz who's an Imam, is giving thanks.
0:40:19 > 0:40:22All eight members of his family were injured
0:40:22 > 0:40:25but they're recovering well.
0:40:25 > 0:40:27SPEAKS IN NATIVE LANGUAGE
0:40:30 > 0:40:32MOHAMMED TRANSLATES
0:40:32 > 0:40:36In the accident, he didn't exactly know what hurt he did.
0:40:36 > 0:40:39But when he went to the hospital, he found out
0:40:39 > 0:40:43that his ribs were fractured, he's injured his nose,
0:40:43 > 0:40:45and had bruises all over his face.
0:40:45 > 0:40:51Immediately after the accident, 14-year-old Sahura and 12-year-old Rabia
0:40:51 > 0:40:53ran to get help.
0:40:53 > 0:40:57All I can remember is that after I woke up, everything was upside-down.
0:40:57 > 0:40:59Everyone was bloody
0:40:59 > 0:41:04and torn and the car... Everything was upside-down.
0:41:04 > 0:41:07We were running to the houses to get help.
0:41:07 > 0:41:10When we came back, the ambulance, everyone was there, taking us away.
0:41:10 > 0:41:13I thought Mum was dead as I didn't see her.
0:41:13 > 0:41:19So I was scared. I couldn't cry much cos I was really shocked.
0:41:19 > 0:41:22Although their mum had three fractured ribs,
0:41:22 > 0:41:25a broken cheekbone and a dislocated shoulder,
0:41:25 > 0:41:28she had no internal or spinal injuries.
0:41:29 > 0:41:33Every member of the family had to have an operation.
0:41:33 > 0:41:36But Mohammed came off the worst.
0:41:36 > 0:41:38He broke both hands and he broke his leg.
0:41:38 > 0:41:41His leg had to be operated on.
0:41:41 > 0:41:44He's got a metal rod in there.
0:41:44 > 0:41:48And his teeth, about five or six of them came out.
0:41:48 > 0:41:52He's getting better, though. Everyone's getting better.
0:41:52 > 0:41:56During his recovery, Hafiz hasn't been able to travel as much as he would like.
0:41:56 > 0:42:00But slowly the whole family is getting back to normal.
0:42:00 > 0:42:07The helicopters, the ambulance, the police, I would like to thank them.
0:42:07 > 0:42:12They did a wonderful job with our family, helping us, getting us to hospital straightaway.
0:42:12 > 0:42:15They treated us like their own.
0:42:15 > 0:42:18- DAUGHTER:- They did a really good job helping us.
0:42:18 > 0:42:20All the family, they really helped us.
0:42:20 > 0:42:24Really good. And they came really fast as well.
0:42:27 > 0:42:29When Helicopter Heroes comes back:
0:42:29 > 0:42:34paramedics Lee and James fight to save a critically ill patient...
0:42:34 > 0:42:36in their own office!
0:42:36 > 0:42:38- Are you with us, mate?- Chris!- Chris!
0:42:38 > 0:42:43The x-rays tell the story of a road accident that could have killed a teenager.
0:42:43 > 0:42:46In an awkward position on a cold surface.
0:42:46 > 0:42:49A couple on a motorbike have a miraculous escape.
0:42:49 > 0:42:51I'm OK. Are you all right?
0:42:51 > 0:42:54And the team see double when identical twins dial 999.
0:42:54 > 0:42:58She kept going in and out of consciousness. I rang the ambulance.
0:43:11 > 0:43:14Subtitles by Red Bee Media Ltd