Emotional Cost

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0:00:02 > 0:00:04Trauma...

0:00:04 > 0:00:07- He's got a pulse, a strong pulse. - Any pain up here?

0:00:07 > 0:00:10Tears...

0:00:10 > 0:00:13and intense pressure.

0:00:13 > 0:00:14Changing the oxygen over.

0:00:14 > 0:00:19Just another day on medicine's front line.

0:00:23 > 0:00:26They're young,

0:00:26 > 0:00:27they're untested...

0:00:27 > 0:00:29This is my first patient ever.

0:00:29 > 0:00:33And from their very first day, work is a matter of life and death.

0:00:33 > 0:00:36- Don't let me die.- We're not going to let you go anywhere.

0:00:36 > 0:00:39For a junior doctor, fresh out of medical school,

0:00:39 > 0:00:42it's time to put theory into practice.

0:00:43 > 0:00:46No, I haven't.

0:00:46 > 0:00:50We're following seven junior doctors over their first three months

0:00:50 > 0:00:51on the job...

0:00:51 > 0:00:53Sharp scratch.

0:00:53 > 0:00:56It's all about the glamour. It's all about the bums.

0:00:56 > 0:00:59Where there's a first time for everything...

0:01:00 > 0:01:02I didn't really know what to do.

0:01:02 > 0:01:05It's having the confidence, isn't it?

0:01:05 > 0:01:07And first impressions count.

0:01:07 > 0:01:12I'm afraid I didn't get it first time either.

0:01:12 > 0:01:16First years Tom, Emily, Jen, Ed and Tristan

0:01:16 > 0:01:19have been finding their feet for the last two weeks.

0:01:19 > 0:01:22I'm really sorry about that, just that's not gone in.

0:01:24 > 0:01:28Second years Keira and Oli have 12 months' experience.

0:01:28 > 0:01:31He called me a toerag. I can handle being called a toerag.

0:01:31 > 0:01:33I have been called a lot worse before.

0:01:33 > 0:01:37Now they're finding out how tough life on the wards can really be.

0:01:37 > 0:01:40I really don't like it when it causes discomfort

0:01:40 > 0:01:42but you've got to do it.

0:01:42 > 0:01:43And that being a doctor

0:01:43 > 0:01:48is one of the most emotionally demanding jobs in the world.

0:01:48 > 0:01:49I hope I can get over crying

0:01:49 > 0:01:53but I hope I always feel a little bit for them.

0:01:55 > 0:01:59They're working here, at the Royal Liverpool University Hospital,

0:01:59 > 0:02:02but are the junior doctors really ready?

0:02:02 > 0:02:06For this hospital, in this city, it doesn't get any tougher.

0:02:08 > 0:02:11They're here to look after you, lad! Give it a rest!

0:02:26 > 0:02:29It's Saturday and across Liverpool,

0:02:29 > 0:02:32thousands of people are gearing up to head into the city.

0:02:36 > 0:02:38Junior doctor Jen is getting ready too,

0:02:38 > 0:02:40for her first ever night shift.

0:02:40 > 0:02:43And after a successful start to hospital life,

0:02:43 > 0:02:47she can't wait to step up to her latest challenge.

0:02:47 > 0:02:53I'm massively jealous that Tom has got to do some of the exciting stuff

0:02:53 > 0:02:59like cardiac arrest calls, treating really unwell patients first.

0:02:59 > 0:03:03I wanted to do it because I'm competitive.

0:03:03 > 0:03:07But I know my nights are coming this weekend so I'll have to see

0:03:07 > 0:03:10if I can beat him in the number of lives I can save in one night.

0:03:10 > 0:03:13We'll have a tally chart in the kitchen.

0:03:16 > 0:03:19Jen's only been a doctor for two weeks

0:03:19 > 0:03:21but with fewer senior staff around,

0:03:21 > 0:03:23tonight she's facing the daunting prospect

0:03:23 > 0:03:26of being the only junior doctor working across five wards.

0:03:29 > 0:03:33The nights are the scary part because you're on your own.

0:03:33 > 0:03:38And it's all the sick people in the surgical wards in the hospital

0:03:38 > 0:03:43so that's something I've never done before on my own.

0:03:47 > 0:03:49Jen's first patient, a man who's suffering

0:03:49 > 0:03:54from a seriously inflamed pancreas, puts her right in at the deep end.

0:03:54 > 0:03:57Is he in pain? Is that what I've been called for?

0:03:57 > 0:04:02- He's in agony. He's sweating. - OK.- He's doubled over in pain.

0:04:02 > 0:04:04He's had IV paracetamol and he's had oral tramadol.

0:04:04 > 0:04:10OK, what's his obs like at the moment? I'll get his chart.

0:04:11 > 0:04:13Hi, I'm, Jen I'm one of the doctors.

0:04:13 > 0:04:17I'm just going to have a feel of your tummy if that's OK.

0:04:17 > 0:04:19Jen wants to give him morphine

0:04:19 > 0:04:22but it's a procedure that she's only ever watched someone more senior do.

0:04:22 > 0:04:25He's in quite a lot of pain, isn't he?

0:04:25 > 0:04:28How do we feel about IV morphine, if I give it?

0:04:28 > 0:04:31I can give it.

0:04:31 > 0:04:35It's now down to Jen to inject the man

0:04:35 > 0:04:39so she can get the pain relieving drug into his system quickly.

0:04:39 > 0:04:42I think I'll do that because he's in quite a lot of pain,

0:04:42 > 0:04:46I'll give him some oral morphine, PRN.

0:04:47 > 0:04:51I've never given IV morphine before.

0:04:53 > 0:04:56On my own, I've never given it on my own, I've given it with somebody.

0:04:56 > 0:04:58I've seen it done.

0:05:05 > 0:05:08Getting the dose wrong can have fatal consequences,

0:05:08 > 0:05:12so Jen must be sure she is using the right amount.

0:05:12 > 0:05:14Sign here.

0:05:19 > 0:05:21We just put this in 10 mills normally, do we?

0:05:21 > 0:05:23Yes. 10 mills.

0:05:23 > 0:05:26All right, thanks very much.

0:05:26 > 0:05:28With the patient in so much pain,

0:05:28 > 0:05:32Jen needs to get the morphine into his system as quickly as possible.

0:05:34 > 0:05:38Do you just want to lie down, I'll give you something to stop the pain.

0:05:41 > 0:05:43We're just going to put the morphine in now.

0:05:43 > 0:05:44You might feel a little bit dizzy.

0:05:44 > 0:05:47We're just going to put it through really slowly.

0:05:53 > 0:05:56Is that helping the pain at all?

0:05:56 > 0:06:01- Not yet.- Not yet, OK.

0:06:01 > 0:06:05Is it easing your pain at all? It's starting to, good.

0:06:05 > 0:06:08I'm just going to go with a little bit more.

0:06:10 > 0:06:12Feeling a little bit better?

0:06:17 > 0:06:20You're obviously in a lot of pain.

0:06:20 > 0:06:22You might feel a little bit sleepy.

0:06:23 > 0:06:28Success, and Jen's pleased with how the procedure has gone.

0:06:28 > 0:06:31I just looked at him and he was in a lot of pain.

0:06:31 > 0:06:34And as you saw,

0:06:34 > 0:06:38when you give IV it just goes away.

0:06:38 > 0:06:41You can literally see the pain leaving him which is nice.

0:06:45 > 0:06:48With the patient now comfortable and out of pain,

0:06:48 > 0:06:51it's time for Jen to move on to her next case,

0:06:51 > 0:06:55and it's another new experience for the first year junior doctor.

0:06:55 > 0:07:00We're going to A&E to meet Andrea, my SHO,

0:07:00 > 0:07:04to put in an NG tube,

0:07:04 > 0:07:10which is a tube which goes in the nose and in to the stomach.

0:07:10 > 0:07:12Fitting a nasal tube takes technique and skill

0:07:12 > 0:07:16so she'll be assessed throughout by senior doctor Andrea Sheel,

0:07:16 > 0:07:17who has some words of advice.

0:07:48 > 0:07:51Hello, you all right?

0:07:51 > 0:07:56- Have you got a preference on which side?- This one.

0:07:56 > 0:07:59And you know just to swallow when it's going down

0:07:59 > 0:08:01in case it just...so give it a swallow, OK?

0:08:01 > 0:08:03For me to give it a swallow?

0:08:03 > 0:08:06Yeah, when it goes into the back, just give it a little swallow.

0:08:06 > 0:08:07When you feel it tickling.

0:08:20 > 0:08:22That's it, and swallow.

0:08:22 > 0:08:27HE COUGHS PAINFULLY

0:08:27 > 0:08:28The patient's coughing,

0:08:28 > 0:08:31which means the tube has gone down the wrong hole.

0:08:31 > 0:08:35Just pull it out a little bit, sorry about that.

0:08:37 > 0:08:40Just catch your breath for a sec.

0:08:45 > 0:08:47You're all right, it's coming out.

0:08:47 > 0:08:49Deep breaths in and out.

0:08:49 > 0:08:54With the patient panicking, Jen's senior steps in to release it.

0:08:54 > 0:08:59That's it, just have a breath for a minute.

0:08:59 > 0:09:02And when Jen has another go, this time she gets it right.

0:09:04 > 0:09:09If you want to stop, tap on the bed and we'll give you a break.

0:09:09 > 0:09:13All doctors should have this done to them at least once.

0:09:13 > 0:09:15You will feel a lot better.

0:09:15 > 0:09:17With the tube correctly in place,

0:09:17 > 0:09:20the contents of the patient's stomach are finally released,

0:09:20 > 0:09:23providing him with instant relief.

0:09:23 > 0:09:27It's making you feel better, is it?

0:09:27 > 0:09:31Jen may have finally mastered her first nasal tube procedure,

0:09:31 > 0:09:33but she's in no mood to celebrate.

0:09:33 > 0:09:36I think it's just because I didn't know what to do

0:09:36 > 0:09:40when he was panicking, that's all.

0:09:40 > 0:09:42It's just having the confidence, isn't it?

0:09:48 > 0:09:50Every time you don't succeed in something,

0:09:50 > 0:09:53especially when your bosses are around or your seniors are around,

0:09:53 > 0:09:57you do take it a bit personally. I can remember what it's like.

0:09:57 > 0:10:00The thing is we've all done it, we've all been there.

0:10:00 > 0:10:04It's one of those procedures that you just have to have

0:10:04 > 0:10:05a lot of practice in.

0:10:05 > 0:10:09Jenny did really well there. It's just that it was a bit tricky.

0:10:13 > 0:10:16MUSIC: "Taste It" by Jake Bugg

0:10:25 > 0:10:29Back at the house, and Jen's nightshift is finally over,

0:10:29 > 0:10:31but she's still thinking about how she handled

0:10:31 > 0:10:33the difficult nasal tube procedure.

0:10:33 > 0:10:37I'm not really sure whether it was the patient being anxious

0:10:37 > 0:10:42or my inexperience that meant that I found it quite difficult to get down.

0:10:45 > 0:10:48I really don't like it when it causes discomfort

0:10:48 > 0:10:52but you've got to do it. Poor guy. He was in a lot of pain.

0:10:52 > 0:10:54It was nice to see the relief afterwards.

0:11:11 > 0:11:15As a junior doctor, grappling with needles is a big part of the job.

0:11:15 > 0:11:19- Sharp scratch.- Sharp scratch. - Sharp scratch.

0:11:19 > 0:11:20And on the acute medical ward,

0:11:20 > 0:11:24first year Tom has had his fair share of tricky veins.

0:11:24 > 0:11:27- Did they get it first time last time?- No.- Didn't they?!

0:11:27 > 0:11:31I'm afraid I didn't get it first time either.

0:11:33 > 0:11:37In some patients it's difficult to get intravenous access at all.

0:11:37 > 0:11:39That's basically what just happened to me!

0:11:39 > 0:11:42- Is it good?- No.

0:11:44 > 0:11:47I'm sorry.

0:11:47 > 0:11:49You're going to feel a sharp scratch on your hand.

0:11:49 > 0:11:53I couldn't literally feel any kind of vein I could put it in.

0:11:56 > 0:12:00Tom's next patient is a man who has come in complaining of dizziness.

0:12:00 > 0:12:03Tingling in my legs, tingling in my arms.

0:12:03 > 0:12:06Just feeling disorientated, couldn't see properly.

0:12:06 > 0:12:09- Did you have any visual problems? - Yeah.- What happened?

0:12:09 > 0:12:13Basically, it's black spots but things are just rotating.

0:12:13 > 0:12:15- In your eyes?- In my vision.

0:12:15 > 0:12:19Pins and needles in the legs and the arms.

0:12:19 > 0:12:23To find out what's wrong, Tom will need to do a blood test.

0:12:23 > 0:12:28It's an opportunity to succeed where he's previously failed.

0:12:28 > 0:12:31Are we locked in forever?

0:12:31 > 0:12:36But, first, Tom has another obstacle to overcome.

0:12:45 > 0:12:48I unlocked it and then I locked it!

0:12:52 > 0:12:55OK, sharp scratch.

0:12:55 > 0:12:57He starts with the wrist.

0:12:57 > 0:13:00First time I've actually had it taken from my wrist.

0:13:00 > 0:13:04Where do they normally take it from? Up here? I'll go from there then.

0:13:08 > 0:13:11In the right place for when a thing goes wrong.

0:13:11 > 0:13:14There's not many things can go wrong with this at least.

0:13:14 > 0:13:18They're not putting me in charge of doing hip replacements just yet.

0:13:18 > 0:13:20Sharp scratch.

0:13:20 > 0:13:23He then tries the arm.

0:13:23 > 0:13:28- Taken anything?- Sorry.

0:13:28 > 0:13:31- No.- OK, don't worry!

0:13:31 > 0:13:33Don't worry, just crack on.

0:13:33 > 0:13:39I'm going to go down here and use a different needle as well.

0:13:39 > 0:13:41Tom needs to have another go,

0:13:41 > 0:13:45but he's running out of veins in all the usual places.

0:13:48 > 0:13:52Finally, third time lucky.

0:13:56 > 0:13:59- This one's working.- Yay.- Yay.

0:13:59 > 0:14:02Done. Cheers, dude.

0:14:05 > 0:14:09The patient is one step closer to a diagnosis,

0:14:09 > 0:14:13but as a doctor, Tom should be able to hit the target much quicker.

0:14:13 > 0:14:16And he knows it.

0:14:17 > 0:14:20Yeah, I'll be particularly pleased to see the back of those, I think.

0:14:20 > 0:14:21After the three attempts!

0:14:21 > 0:14:23It's about as many times as I've ever had

0:14:23 > 0:14:27to get blood out of somebody and it wasn't particularly challenging.

0:14:30 > 0:14:32At the end of a long day,

0:14:32 > 0:14:35Tom gets a chance to put his feet up with housemate Emily.

0:14:35 > 0:14:37Can I tell you about my day? It wasn't too busy -

0:14:37 > 0:14:41Friday busy which is busier than normal but not bad for a Friday.

0:14:41 > 0:14:45Tonight, Tom's planning to relax by having some friends round,

0:14:45 > 0:14:46but Emily can't be there.

0:14:46 > 0:14:50I can't believe you've organised a party when I'm on a night shift.

0:14:50 > 0:14:54It was bank holiday weekend, Emily, it wasn't aimed at you.

0:14:54 > 0:14:58We'll have another one when you're not on night shift, don't worry.

0:14:58 > 0:15:00Well, I'd better go get ready for my night shift.

0:15:00 > 0:15:01You get ready for your party.

0:15:01 > 0:15:02Awww. Give me a hug.

0:15:03 > 0:15:06I'm sorry you're working when we're having a party.

0:15:06 > 0:15:07Me too.

0:15:07 > 0:15:09Mmm.

0:15:11 > 0:15:13Not only is Emily missing the party,

0:15:13 > 0:15:15but the moment she's been dreading

0:15:15 > 0:15:17since she became a junior doctor has arrived -

0:15:17 > 0:15:20the start of a gruelling 12-hour night shift.

0:15:20 > 0:15:27I am feeling mildly grumpy that I'm in hospital overnight.

0:15:27 > 0:15:30From what I've heard from other people, it's either going to be,

0:15:30 > 0:15:33like, really dramatic and manic and exciting and interesting,

0:15:33 > 0:15:37or it's going to be a couple of jobs, and then twiddling my thumbs.

0:15:37 > 0:15:39And I haven't decided which one I prefer.

0:15:39 > 0:15:43At the moment I'm kind of leaning towards the quiet, twiddling thumbs.

0:15:43 > 0:15:46On the wards, Emily wants a quiet life.

0:15:46 > 0:15:50Outside the hospital, she's anything but a thumb-twiddler.

0:15:56 > 0:16:00I'm one of these people that I need hobbies to go to outside of work,

0:16:00 > 0:16:02otherwise I'll just sit down and sleep.

0:16:02 > 0:16:06I'm also creative. I love the arts.

0:16:06 > 0:16:09I'm not a competitive person at all.

0:16:09 > 0:16:11I'm not bothered about being top of the pile.

0:16:12 > 0:16:16I would describe myself as optimistic

0:16:16 > 0:16:19and positive and emotional.

0:16:19 > 0:16:21I do cry quite easily.

0:16:21 > 0:16:22I need to learn to toughen up,

0:16:22 > 0:16:25otherwise I'm just not going to cope with the job.

0:16:27 > 0:16:29I still have this thought in the back of my mind of,

0:16:29 > 0:16:30"What if I'm not good enough?

0:16:30 > 0:16:32"What if I don't even get through the year?"

0:16:32 > 0:16:34That's something that really terrifies me.

0:16:34 > 0:16:36CHEERING

0:16:36 > 0:16:39I'm really worried about night shifts. I'm not a night person.

0:16:39 > 0:16:41Everybody knows when you're tired,

0:16:41 > 0:16:42you're going to make more mistakes,

0:16:42 > 0:16:45and that's something that's really worrying me,

0:16:45 > 0:16:47because I'm just not in a position to make mistakes.

0:16:50 > 0:16:52PHONE RINGS

0:16:53 > 0:16:54Hello, 8A?

0:16:56 > 0:16:58Oh, sorry, 5A.

0:16:58 > 0:17:00She's not tired yet,

0:17:00 > 0:17:04but Emily's already finding simple tasks more challenging than usual.

0:17:04 > 0:17:06Hello, 5A?

0:17:06 > 0:17:08On nights, junior doctors need to take calls

0:17:08 > 0:17:10from anywhere in the hospital.

0:17:10 > 0:17:11Hello, 8A?

0:17:11 > 0:17:14Trouble is, Emily's not on her usual ward -

0:17:14 > 0:17:17and she keeps forgetting where she is.

0:17:17 > 0:17:19Oh, sorry, I mean 5... oh, OK.

0:17:21 > 0:17:22I got the name of the ward wrong.

0:17:24 > 0:17:25You're so efficient!

0:17:25 > 0:17:26Am I?

0:17:26 > 0:17:28I was being sarcastic.

0:17:28 > 0:17:30THEY LAUGH

0:17:30 > 0:17:32When she finally remembers what ward she's on,

0:17:32 > 0:17:35Emily goes to see her first patient.

0:17:35 > 0:17:38How you feeling in yourself at the moment?

0:17:38 > 0:17:41- Still sore.- Still really sore in your tummy?- Yeah.- OK.

0:17:41 > 0:17:43And you've not opened your bowels in a week, I hear?

0:17:43 > 0:17:47The woman has a pressing problem - she's extremely constipated.

0:17:47 > 0:17:49Is it worse when I press in or when I let go?

0:17:49 > 0:17:53When you press in. What did the X-ray show?

0:17:53 > 0:17:57The X-ray showed absolutely loads of poo.

0:17:57 > 0:18:00It must feel horrendous. Her stomach's out here.

0:18:00 > 0:18:04She must just feel so uncomfortable. Bless her.

0:18:04 > 0:18:06That's all poo.

0:18:06 > 0:18:09I think she's got something called adhesion,

0:18:09 > 0:18:12so, like, due to previous surgery or inflammation of the bowel,

0:18:12 > 0:18:15it all just sticks together and it's all horrible.

0:18:15 > 0:18:19Emily decides to do a rectal examination.

0:18:19 > 0:18:21It's her first one since she qualified as a doctor,

0:18:21 > 0:18:24and doing it on a nightshift, where there's fewer seniors around

0:18:24 > 0:18:26to supervise, is an added pressure.

0:18:26 > 0:18:28With the problem you've got,

0:18:28 > 0:18:30it's really important that I examine your back passage as well.

0:18:30 > 0:18:32- OK.- So it might be a little bit uncomfortable,

0:18:32 > 0:18:34but it'll be really quick,

0:18:34 > 0:18:37- and it'll let us know what's going on really well.- OK.

0:18:37 > 0:18:39- Is that OK with you?- Yeah, OK.

0:18:40 > 0:18:42You just have to put a finger in

0:18:42 > 0:18:46and just make sure there's no blood or any poo in the rectum.

0:18:46 > 0:18:48Emily knows if she can relax the patient,

0:18:48 > 0:18:50it'll be easier for both of them.

0:18:54 > 0:18:56All right. I'm going in now.

0:18:59 > 0:19:01Just squeeze for me. OK.

0:19:01 > 0:19:03Is that sore at all? Brilliant.

0:19:03 > 0:19:05Well done.

0:19:05 > 0:19:07Thankfully the rectal went smoothly,

0:19:07 > 0:19:11and Emily's hoping that the rest of her night is uneventful.

0:19:12 > 0:19:14It's all about the glamour.

0:19:14 > 0:19:16It's all about the bums, isn't it, surgery?

0:19:18 > 0:19:20# Have you tried the soca

0:19:20 > 0:19:22# Let's lift the beat all over

0:19:22 > 0:19:23# Dance all night

0:19:23 > 0:19:26# With me till the morning light... #

0:19:26 > 0:19:30Back at the house, Tom's party is getting into full swing.

0:19:30 > 0:19:33# Dance with me, dance with me

0:19:33 > 0:19:36# All night... #

0:19:36 > 0:19:38But at the hospital,

0:19:38 > 0:19:41Emily's making the most of a quiet night on the wards instead.

0:19:43 > 0:19:44# All night, all night

0:19:46 > 0:19:47# All night

0:19:47 > 0:19:49# Dance with me, dance with me... #

0:19:50 > 0:19:54Junior doctors working on-call night shifts are allowed

0:19:54 > 0:19:5620-minute breaks every four hours.

0:19:56 > 0:19:59Luckily for Emily, they can use this time to nap.

0:19:59 > 0:20:03And that's something she intends to take full advantage of.

0:20:03 > 0:20:08# Today I don't feel like doing anything

0:20:08 > 0:20:12# I just want to lay in my bed... #

0:20:14 > 0:20:17Have you had a nap? Have you had a rest?

0:20:17 > 0:20:18No, not yet.

0:20:18 > 0:20:22I've been working really hard, and I'm really tired.

0:20:22 > 0:20:24LAUGHS

0:20:24 > 0:20:28# I'm going to kick my feet up, then stare at the fan

0:20:28 > 0:20:31# Turn the TV on, throw my hand in my pants

0:20:31 > 0:20:35# Nobody's going to tell me I can't #

0:20:35 > 0:20:41It's 8am, and Emily's night shift has finally come to an end.

0:20:41 > 0:20:45I hate working nights and it's been really tiring,

0:20:45 > 0:20:50and I feel like I'm not here and I'm a bit zombied,

0:20:50 > 0:20:55so it's just not nice trying to think when your brain's like cotton wool.

0:20:55 > 0:20:56It's just not pleasant.

0:21:00 > 0:21:02As Emily finally gets to go home...

0:21:05 > 0:21:09..Ed's arriving for his first day on his new ward of acute medicine.

0:21:11 > 0:21:14The Italian medic has had a difficult start

0:21:14 > 0:21:17to life in a British hospital.

0:21:17 > 0:21:20He started off as a second year in the emergency department,

0:21:20 > 0:21:23but he struggled with some basic medical procedures.

0:21:27 > 0:21:29It's been a while.

0:21:31 > 0:21:34So he agreed to leave, and redo his first year

0:21:34 > 0:21:37in another, less demanding department.

0:21:37 > 0:21:41Speaking to colleagues, it's quite obvious that it would be

0:21:41 > 0:21:44unfair on him and also on patients in particular

0:21:44 > 0:21:46to allow him to carry on.

0:21:46 > 0:21:49There was also another dramatic turn of events

0:21:49 > 0:21:52when he received the news that his father was seriously ill

0:21:52 > 0:21:56and he needed to leave the country immediately to visit him.

0:21:56 > 0:21:59They said, "Please take one week off and go and see your family."

0:21:59 > 0:22:06I did and, well, my girlfriend and I got a plane Saturday morning

0:22:06 > 0:22:10and unfortunately we arrived in Paris and my father had just passed away.

0:22:15 > 0:22:18Now he's back and more determined than ever

0:22:18 > 0:22:19to get his career on track.

0:22:22 > 0:22:24- Do I just follow you?- Yes.- OK.

0:22:27 > 0:22:29His day starts with a ward round.

0:22:29 > 0:22:32And Consultant Dr Osman uses a patient's results

0:22:32 > 0:22:34to test Ed's knowledge.

0:22:36 > 0:22:40She's a lady who came in feeling unwell.

0:22:41 > 0:22:42She's 86.

0:22:42 > 0:22:45- This might be old changes.- Yeah. - They might be new changes.

0:22:45 > 0:22:46So what will you do?

0:22:46 > 0:22:50Ed studied medicine for seven years in Italy, but, under pressure,

0:22:50 > 0:22:53he's finding it difficult to come up with the answers.

0:22:53 > 0:22:55Yeah, I don't know the measurements.

0:22:55 > 0:22:58- Normally it's less than 14.- OK.

0:23:00 > 0:23:01You have to know that.

0:23:01 > 0:23:05- So you go and read about that, that will be very useful.- Yeah.

0:23:05 > 0:23:07- But you'll see this patient now.- OK.

0:23:10 > 0:23:13Dr Osman needs to know that his new starter has enough experience

0:23:13 > 0:23:15to cut it in a big hospital,

0:23:15 > 0:23:19so he asks Ed some questions about his training in Italy.

0:23:26 > 0:23:27Unfortunately not.

0:23:29 > 0:23:31No, I've never worked in a hospital.

0:23:31 > 0:23:33I've seen outpatients and GP patients,

0:23:33 > 0:23:34but I've never worked in a hospital,

0:23:34 > 0:23:36so I'm getting to see all the patients now that

0:23:36 > 0:23:38I haven't seen in my previous job.

0:23:38 > 0:23:41I haven't been treating patients with...

0:23:43 > 0:23:46I've been working in a little mountain village in Italy

0:23:46 > 0:23:48and seeing patients during nights and weekends

0:23:48 > 0:23:49when the GP was not available.

0:23:50 > 0:23:52That's all.

0:23:52 > 0:23:54I haven't worked in a hospital yet.

0:23:58 > 0:24:01Ed's beginning to realise that even though he's qualified,

0:24:01 > 0:24:04his studying days are far from over.

0:24:04 > 0:24:08I was just caught, er, taken aback by one question

0:24:08 > 0:24:12which I should have answered straight away

0:24:12 > 0:24:15and to which I actually know the answer

0:24:15 > 0:24:18but for some reason, I just didn't tell him.

0:24:18 > 0:24:22Anyway, I just need to convert the stuff I know into practice.

0:24:22 > 0:24:24Nothing else, and that annoys me a bit,

0:24:24 > 0:24:28because it's all stuff I have studied and knew well,

0:24:28 > 0:24:31but never used in practice.

0:24:31 > 0:24:33when you don't do things, you forget about them.

0:24:38 > 0:24:40After a testing time on the night shift,

0:24:40 > 0:24:43Jen's back on days and it's the busiest week of the month

0:24:43 > 0:24:47as her ward fills up with new surgical admissions.

0:24:47 > 0:24:49We've gone from about ten to about...

0:24:51 > 0:24:54..30, maybe, over the weekend,

0:24:54 > 0:24:56so quite a lot.

0:24:57 > 0:24:59ECGs...

0:24:59 > 0:25:03She's particularly concerned about one of the new arrivals.

0:25:03 > 0:25:05- Are you looking after Mr Flusk?- I am.

0:25:05 > 0:25:07- Has he had an ECG yet?- No, not yet.

0:25:07 > 0:25:10OK, shall we do this ECG, and then I'll go and do his gases?

0:25:10 > 0:25:12- I'll see if he's finished with it now.- Thank you.

0:25:14 > 0:25:1783 year old Thomas Flusk has just had emergency surgery

0:25:17 > 0:25:21to remove his appendix. The surgery was a success,

0:25:21 > 0:25:24but he's now having difficulty breathing.

0:25:24 > 0:25:27And Jen is determined to get to the bottom of why.

0:25:27 > 0:25:30He probably has a chest infection because he's post-op,

0:25:30 > 0:25:33and that's the most likely cause,

0:25:33 > 0:25:35but, you know, there's other things.

0:25:35 > 0:25:37If he's very, very hypoxic,

0:25:37 > 0:25:40which means he's got very low blood oxygen levels,

0:25:40 > 0:25:42that can be a sign of a clot on his lungs.

0:25:42 > 0:25:47The first thing Jen does is order an ECG to check his heart,

0:25:47 > 0:25:49but she also needs to test his blood.

0:25:49 > 0:25:50How are you feeling?

0:25:54 > 0:25:56Yeah. I'll sort you out.

0:26:00 > 0:26:03But for a junior doctor, getting to the root

0:26:03 > 0:26:05of a complex problem isn't always straightforward.

0:26:05 > 0:26:08The further you go with medicine,

0:26:08 > 0:26:11the more you realise you don't know anything.

0:26:11 > 0:26:15So, yeah, it might look like I remember a lot,

0:26:15 > 0:26:18but there's an awful lot I don't remember as well.

0:26:18 > 0:26:21The most important thing for a junior doctor is to recognise

0:26:21 > 0:26:25when something is wrong, but not necessarily what it is,

0:26:25 > 0:26:28because that's the years later that you'll find out.

0:26:31 > 0:26:34Would I be able to sit you up just to listen to the back of your chest?

0:26:34 > 0:26:36- Yeah.- Thank you.

0:26:36 > 0:26:37Deep breath in.

0:26:46 > 0:26:49When Jen finally gets to check Mr Flusk's blood tests,

0:26:49 > 0:26:51they confirm that something is wrong,

0:26:51 > 0:26:54but don't reveal precisely what.

0:26:54 > 0:27:00He's on 40% oxygen, and his pO2's 8.7.

0:27:05 > 0:27:07So she sends him off to radiology.

0:27:07 > 0:27:10If, as Jen suspects, he does have an infection,

0:27:10 > 0:27:13then it will show up on his chest X-ray.

0:27:14 > 0:27:17Because the X-rays go straight on my computer, I get to see them

0:27:17 > 0:27:20almost immediately, so he's still down, he's not back yet,

0:27:20 > 0:27:21but I've seen his X-ray.

0:27:21 > 0:27:24I can see that he's actually got fluid on his lungs,

0:27:24 > 0:27:27probably means that it's not a chest infection.

0:27:27 > 0:27:29It's more likely to be this problem with his heart,

0:27:29 > 0:27:31which is quite common in someone his age.

0:27:31 > 0:27:34Now that Jen has finally established what's causing

0:27:34 > 0:27:37his shortness of breath, she can plan his treatment.

0:27:37 > 0:27:40I'm just putting some medication through and then

0:27:40 > 0:27:44I'm going to come and repeat his bloods just to see what's going on.

0:27:44 > 0:27:46Hopefully it'll all be improving and going the right way.

0:27:48 > 0:27:52You can't say you're not getting looked after, can you?

0:27:52 > 0:27:54It's another case ticked off for Jen,

0:27:54 > 0:27:58and she can now update her senior house officer with her findings.

0:27:58 > 0:27:59Has he had an ECG?

0:27:59 > 0:28:01Yeah, his ECG.

0:28:01 > 0:28:03I know if I tell Jen to do something, it'll be done,

0:28:03 > 0:28:06it'll be done quickly and it'll be done to a high standard,

0:28:06 > 0:28:09and I won't have to go back and double check

0:28:09 > 0:28:11that it's been done properly.

0:28:11 > 0:28:12It's really nice to see the progress.

0:28:12 > 0:28:15Whereas with the first take, it would be, "This has happened?

0:28:15 > 0:28:18"What do I do?" Now it's, "This has happened.

0:28:18 > 0:28:21"I've seen the patient, I've done this, I've done this.

0:28:21 > 0:28:25"Is that OK?" And I go, "Yeah, that's great. You don't need me."

0:28:25 > 0:28:30The way Jen's handled this case has demonstrated just how far

0:28:30 > 0:28:34the first year junior doctor has come in a short space of time.

0:28:34 > 0:28:38I'm a lot more confident in dealing with things like that

0:28:38 > 0:28:40than I was when I first started.

0:28:40 > 0:28:44It's satisfying that we've found a problem,

0:28:44 > 0:28:48treated him for it and he looks a bit better.

0:28:48 > 0:28:50He's still got a bit of a way to go...

0:28:52 > 0:28:55..and we'll see him on the ward round tomorrow and see how he is.

0:29:01 > 0:29:04After a busy day on the wards,

0:29:04 > 0:29:09the junior doctors finally get a chance to relax together,

0:29:09 > 0:29:10ahead of a night out for Emily.

0:29:10 > 0:29:12Emily, who you going on a date with tonight?

0:29:12 > 0:29:14I'm not going on a date with anyone, Olly.

0:29:14 > 0:29:15Oh, God, you are. Don't lie.

0:29:15 > 0:29:16She so is.

0:29:16 > 0:29:20- I'm not.- Face tells it all. - She's done her eyelashes.

0:29:20 > 0:29:21I haven't. They're real.

0:29:21 > 0:29:24They're perfect. You've separated them all.

0:29:24 > 0:29:25I have.

0:29:25 > 0:29:28Date. Stinks of date.

0:29:28 > 0:29:30Is he cooking you a nice vegetarian meal?

0:29:30 > 0:29:32Oh this is so embarrassing

0:29:32 > 0:29:34Or is he going to cook you up a meat feast?

0:29:34 > 0:29:37LAUGHTER

0:29:37 > 0:29:39Have you got any pre-date nerves?

0:29:39 > 0:29:40No, because I'm not going on a date.

0:29:40 > 0:29:42And, one more question.

0:29:44 > 0:29:47If it all goes tits up, how are you going to get home?

0:29:47 > 0:29:48I've got a car.

0:29:48 > 0:29:50Oh, are you not drinking?

0:29:50 > 0:29:53No, it's a school night. Don't drink on a school night.

0:29:53 > 0:29:54- Sensible.- Well, you do.

0:29:56 > 0:29:58You old tanker.

0:29:59 > 0:30:01What you trying to do?

0:30:01 > 0:30:02I don't know.

0:30:02 > 0:30:04I'm never going to get a job or a boyfriend.

0:30:04 > 0:30:06LAUGHTER

0:30:13 > 0:30:14It's a new day at the hospital.

0:30:17 > 0:30:20And in the Heart Emergency Centre, Tom has been asked to treat

0:30:20 > 0:30:24a patient who came into A&E with chest pains.

0:30:24 > 0:30:25- So it's Mr Flynn?- Yes.

0:30:25 > 0:30:27Hi, Mr Flynn. My name is Tom.

0:30:28 > 0:30:32Mr Flynn has previously had a heart attack and a heart bypass,

0:30:32 > 0:30:35and since then, he's suffered from angina.

0:30:35 > 0:30:37Do you just want to just describe it to me?

0:30:37 > 0:30:40Well, it's just a very heavy pain in my chest and, er...

0:30:40 > 0:30:41Like a crushing kind of pain?

0:30:41 > 0:30:44- Yeah.- Has it been happening at rest, this chest pain?

0:30:44 > 0:30:45Just happened now, yeah.

0:30:45 > 0:30:48OK. So you take your GTN spray under your tongue?

0:30:48 > 0:30:51- Yeah.- And you took two squirts of it, do you?

0:30:51 > 0:30:53- Yeah.- And it's still taken 25 minutes to work?

0:30:53 > 0:30:54- Yeah.- OK.

0:30:54 > 0:30:58Tom begins to suspect something is seriously wrong.

0:30:58 > 0:31:00- You feeling clammy and sweaty?- Yeah.

0:31:00 > 0:31:02- Do you feel like that now? - I do, yes.

0:31:02 > 0:31:04- You do. - I'm really sweating now, though.

0:31:04 > 0:31:06- Are you?- Yes.

0:31:06 > 0:31:09- Tell you what, I'll just... - Really uncomfortable.

0:31:09 > 0:31:11You're uncomfortable?

0:31:11 > 0:31:13Hang on, just give me two minutes.

0:31:13 > 0:31:16Tom quickly alerts the team to the emergency.

0:31:19 > 0:31:21This is a man who came in with unstable angina,

0:31:21 > 0:31:24and for all intents and purposes, he is having a heart attack, so...

0:31:24 > 0:31:27this is his ECG now, so we're going to get inside and get it done.

0:31:27 > 0:31:28Thank you very much.

0:31:30 > 0:31:34He's getting some morphine and having his ECG now.

0:31:34 > 0:31:36He's also sweaty and clammy and really grey.

0:31:36 > 0:31:38- FEMALE DOCTOR:- Oh, really? - Yeah.

0:31:47 > 0:31:49Has the blood pressure changed?

0:31:49 > 0:31:51Guys, his blood pressure is dropping.

0:31:53 > 0:31:55If the man is having a heart attack,

0:31:55 > 0:31:57a drop in blood pressure could be fatal.

0:31:57 > 0:31:59I need to get another cannula in for fluids

0:31:59 > 0:32:02if his blood pressure is dropping.

0:32:02 > 0:32:05Tom needs to fit a cannula, but the clock is ticking.

0:32:05 > 0:32:07And this time, there is no margin for error.

0:32:23 > 0:32:25Sorry.

0:32:25 > 0:32:27Tom fails with his first attempt.

0:32:27 > 0:32:31And the patient's blood pressure is still dropping, meaning his veins

0:32:31 > 0:32:33are getting thinner by the second.

0:32:33 > 0:32:36He needs to fit the cannula now.

0:32:36 > 0:32:38You just relax your hand and let me move it around a bit.

0:32:43 > 0:32:46Yep, that one's in. Can I get, er...the flush?

0:32:46 > 0:32:50The cannula's in, much to everyone's relief.

0:32:50 > 0:32:52And the team manage to stabilise the patient.

0:32:52 > 0:32:54Had we left him, there's every chance

0:32:54 > 0:32:56he could have had a full-blown heart attack.

0:32:56 > 0:32:59No-one could say whether or not we prevented it. No-one could say that.

0:32:59 > 0:33:02But what is important was that we reacted quickly and, you know,

0:33:02 > 0:33:05we've just got to monitor him now to see what happened during that time.

0:33:05 > 0:33:07Over the next 12 hours we should get

0:33:07 > 0:33:10a better picture of what's just happened. So we'll see.

0:33:16 > 0:33:20Now that Emily's off nights, she's back on her own ward

0:33:20 > 0:33:25doing what she loves most - building relationships with her patients.

0:33:25 > 0:33:27- You feeling better today? - Oh, a lot better.

0:33:27 > 0:33:28Are you? Good, good.

0:33:28 > 0:33:30Must be tea time!

0:33:30 > 0:33:33SHE LAUGHS For the vampires!

0:33:33 > 0:33:35You're doing brilliantly. Well done.

0:33:35 > 0:33:38And since she started as a junior doctor,

0:33:38 > 0:33:42Emily's favourite patient has been 83 year-old Doris.

0:33:42 > 0:33:45You're in the wars a bit, aren't you, Doris?

0:33:45 > 0:33:47You're bloodless. I've taken it all.

0:33:51 > 0:33:55I really like Doris, because she's so lovely. That's her, really.

0:33:55 > 0:33:57She's just so nice to everybody.

0:33:57 > 0:34:00She always seems really happy, no matter what's going on.

0:34:00 > 0:34:03She's never got a bad word about anyone. So she's just lovely.

0:34:03 > 0:34:06But Doris isn't responding to treatment,

0:34:06 > 0:34:08and her condition has become critical.

0:34:11 > 0:34:15Why does her temperature go up and down like that?

0:34:15 > 0:34:18Doris' family and doctors now need to plan

0:34:18 > 0:34:22the best possible care for her in the last days of her life.

0:34:22 > 0:34:25I think the end outcome is that she's going to die.

0:34:25 > 0:34:27OK.

0:34:27 > 0:34:29So it's more of a pragmatic decision in terms of,

0:34:29 > 0:34:32what is the end of her life going to be like?

0:34:32 > 0:34:34End of life care.

0:34:34 > 0:34:37Are we going to make the end of her life comfortable?

0:34:37 > 0:34:39So for Doris, there's a difference between

0:34:39 > 0:34:44stopping all her medications and just carrying on,

0:34:44 > 0:34:45but not doing anything else.

0:34:45 > 0:34:49The point is that we're not escalating her care.

0:34:51 > 0:34:55All the treatment we're giving her isn't making her better.

0:34:55 > 0:34:57It's a natural part of life, is death,

0:34:57 > 0:35:01and it's something that is sort of...

0:35:01 > 0:35:03you have to work out when it's a priority

0:35:03 > 0:35:05to make sure that somebody's comfortable,

0:35:05 > 0:35:06rather than trying to treat them.

0:35:12 > 0:35:17A few days later, Emily has to deal with the news that Doris has died.

0:35:17 > 0:35:21And she has chance to reflect on the decisions made about her final days.

0:35:23 > 0:35:26Doris and her family were really prepared for her to die.

0:35:26 > 0:35:30They all thought it was the best thing for her to pass away peacefully

0:35:30 > 0:35:33rather than struggling on with active treatment.

0:35:33 > 0:35:35So I'm really happy with how it happened.

0:35:35 > 0:35:37I feel that she had a really dignified death,

0:35:37 > 0:35:40and she passed away peacefully and comfortably.

0:35:43 > 0:35:47Emily must do one last thing for Doris - register her death.

0:35:47 > 0:35:50It's a difficult job for any junior doctor

0:35:50 > 0:35:53at the beginning of their career.

0:35:53 > 0:35:56I'm not looking forward to seeing her after she's passed away.

0:35:56 > 0:35:58I think it's...

0:35:58 > 0:36:01I just don't know how I'm going to react to it, really.

0:36:01 > 0:36:04But I'm glad that it's me who's got to come and say goodbye to her,

0:36:04 > 0:36:08because I feel like we've got to know her really well

0:36:08 > 0:36:10and it's quite important to me

0:36:10 > 0:36:12that we kind of finish off the whole process

0:36:12 > 0:36:14and close the book on it.

0:36:24 > 0:36:28Emily isn't the only doctor struggling to deal with death.

0:36:28 > 0:36:32First year Tristan works on a ward where all the patients are elderly.

0:36:32 > 0:36:35The dilemma of when to stop escalating the care

0:36:35 > 0:36:37of those who are at the end of their lives

0:36:37 > 0:36:41is an issue of some debate, and one he'll regularly face.

0:36:41 > 0:36:44I think there's already been a couple of patients

0:36:44 > 0:36:46where the senior doctors have, um...

0:36:46 > 0:36:50I guess diagnosed dying,

0:36:50 > 0:36:54and I found it really hard to adjust to that.

0:36:54 > 0:36:57Sort of saying, "This is what we've been able to do,

0:36:57 > 0:36:59"It hasn't worked, and...

0:36:59 > 0:37:02"this is just the natural progression of things."

0:37:02 > 0:37:07Tristan's come for some advice from his senior, Dr Scott,

0:37:07 > 0:37:10about when to make the call to accept that a patient is dying.

0:37:12 > 0:37:17We sort of made the decision to only provide supportive treatment,

0:37:17 > 0:37:19so that they can have a more comfortable and dignified time

0:37:19 > 0:37:22and the family can have that precious time with them

0:37:22 > 0:37:23before they died.

0:37:23 > 0:37:26I don't know, I felt it was really difficult.

0:37:26 > 0:37:29That's exactly the way you should be feeling at the minute.

0:37:29 > 0:37:31You have this kind of conflict

0:37:31 > 0:37:33between what you have been trained to do,

0:37:33 > 0:37:36which is to make people better and get them home,

0:37:36 > 0:37:39versus actually then encountering the reality.

0:37:39 > 0:37:42What you're learning now is not so much the science of being a doctor,

0:37:42 > 0:37:44but the art of being a doctor.

0:37:44 > 0:37:46'The fact that he's actually thinking about that'

0:37:46 > 0:37:49and coming to talk to me about that at this early stage,

0:37:49 > 0:37:50I think, is a very good sign.

0:37:50 > 0:37:53There will come a point in anybody who's severely ill

0:37:53 > 0:37:54where if you've got to the stage

0:37:54 > 0:37:56where treatment's not working,

0:37:56 > 0:37:58you've got to make a judgement.

0:37:58 > 0:38:00Your patient relies on you to do that.

0:38:00 > 0:38:02Your patient's family relies on you to do that.

0:38:02 > 0:38:05But if you're worth your salt as a doctor,

0:38:05 > 0:38:08you will then go away and you will probably agonise over that.

0:38:13 > 0:38:15The junior doctors are learning to deal

0:38:15 > 0:38:17with the emotional challenges of the job.

0:38:17 > 0:38:19And after five years of hard study,

0:38:19 > 0:38:22one of the rewards is just round the corner.

0:38:22 > 0:38:24Payday.

0:38:24 > 0:38:27I can't really process the idea of having money at the moment.

0:38:27 > 0:38:28It seems so alien.

0:38:28 > 0:38:34The starting salary for a first year junior doctor is £22,500.

0:38:34 > 0:38:37And their first slice of it can't come quick enough.

0:38:37 > 0:38:41Because they're all skint, and resorting to desperate measures.

0:38:41 > 0:38:43This one went off on the 10th of August.

0:38:43 > 0:38:45- Can I have it still?- What?

0:38:45 > 0:38:49Lentil mousakka. It might be all right?

0:38:49 > 0:38:51Yeah, you kill the bacteria, don't you, when you heat it up?

0:38:51 > 0:38:54Yeah. It's not got meat in or anything that can go wormy, has it?

0:38:54 > 0:38:56I'm so excited about getting paid now.

0:38:56 > 0:38:59I didn't genuinely think payday would be such a big deal to me

0:38:59 > 0:39:02until I became the poorest person I know.

0:39:02 > 0:39:04And now, that's why we're having stir fry,

0:39:04 > 0:39:07because this entire meal probably cost me about 5 quid.

0:39:07 > 0:39:10As the first years enjoy a budget stir fry,

0:39:10 > 0:39:12the only thing second year, Oli,

0:39:12 > 0:39:15will be eating tonight is hospital catering.

0:39:15 > 0:39:17He's about to start a run of night shifts,

0:39:17 > 0:39:20so he'll be putting his social life on hold.

0:39:21 > 0:39:24I went and saw some of my friends before nights,

0:39:24 > 0:39:27and we were just sitting around, playing a bit of FIFA,

0:39:27 > 0:39:28and I was thinking, "Ugh!

0:39:28 > 0:39:31"That would be a lovely way to spend this weekend."

0:39:34 > 0:39:37A few beers with some friends.

0:39:37 > 0:39:39But instead, I will be with the fine residents

0:39:39 > 0:39:43of the Royal Liverpool and Broadgreen University Hospital.

0:39:52 > 0:39:54Being the on-call medic on nights

0:39:54 > 0:39:57is a tough test for any new junior doctor,

0:39:57 > 0:40:00but for laidback Oli, a night shift is all in a day's work.

0:40:05 > 0:40:09So I was brought up in Reading. Went to school there.

0:40:09 > 0:40:13I'm the first in my immediate family to go to university.

0:40:13 > 0:40:15He was quite young, eight or nine,

0:40:15 > 0:40:17when we were at the dinner table one night and he said,

0:40:17 > 0:40:19"I'd really love to be a doctor when I'm older."

0:40:19 > 0:40:21And we all kind of laughed and said,

0:40:21 > 0:40:23"Oh, that would be a really good idea!"

0:40:23 > 0:40:26He worked hard. I think he played hard too.

0:40:30 > 0:40:32How would I describe myself?

0:40:32 > 0:40:35I'm probably a secretly competitive person.

0:40:35 > 0:40:38Although, I don't know, my friends might say it's not so secret.

0:40:38 > 0:40:40Smart, sleepy.

0:40:40 > 0:40:43I'd go for lazy!

0:40:43 > 0:40:46I'm quite a laidback person. I don't let things get on top of me.

0:40:46 > 0:40:48I try not to get stressed out too much.

0:40:48 > 0:40:51The chances of getting your full ten hours of sleep

0:40:51 > 0:40:54is highly unlikely, so I tend to make up for it with, yeah,

0:40:54 > 0:40:58napping in the evening or during the day, if I can get away with it.

0:41:00 > 0:41:02When you start off, it's all a bit new

0:41:02 > 0:41:05and you're not quite sure how to handle it and you worry a bit.

0:41:05 > 0:41:08- Is that the first one you've done? - Yeah, that was the first one, yeah.

0:41:08 > 0:41:11'But as time goes on, you begin to take it more in your stride

0:41:11 > 0:41:13'and, you know, you still take it seriously,'

0:41:13 > 0:41:16but it becomes a bit more routine and easier to deal with.

0:41:16 > 0:41:20ALARM SOUNDS

0:41:20 > 0:41:22You're often thrown in at the deep end

0:41:22 > 0:41:24and you're just expected to be able

0:41:24 > 0:41:27to deal with these really difficult situations at times, yeah.

0:41:31 > 0:41:33ALARM SOUNDS Where is it?

0:41:33 > 0:41:36Straight away, Oli's called into action.

0:41:36 > 0:41:37It's an emergency.

0:41:39 > 0:41:41This floor's fine.

0:41:41 > 0:41:43But it turns out to be a false alarm.

0:41:46 > 0:41:49The routine tasks Oli faces on a nightshift

0:41:49 > 0:41:52all need to be done during demanding 12-hour stints.

0:41:52 > 0:41:55Something of a struggle for a man who likes his sleep.

0:41:55 > 0:41:58You do, occasionally, when you're walking round on wards,

0:41:58 > 0:41:59you see an empty bed, and you're like,

0:41:59 > 0:42:01"Mmm, I could sleep the shit out of you!"

0:42:01 > 0:42:03But then, you're not allowed.

0:42:03 > 0:42:04So you just carry on working!

0:42:05 > 0:42:07But night shifts are unpredictable.

0:42:07 > 0:42:10And unfortunately for Oli, it's never long

0:42:10 > 0:42:12before there's another challenge to deal with.

0:42:16 > 0:42:18Yet again, it's a crash bleep.

0:42:18 > 0:42:19And this one is for real.

0:42:23 > 0:42:25'When the call comes through, you forget how tired you are.

0:42:25 > 0:42:27'Adrenalin pumps and you just run there.

0:42:27 > 0:42:29'You're just focusing so much on what's going on

0:42:29 > 0:42:31'that you don't notice how tired you are.'

0:42:31 > 0:42:325A. We'll go through 5X.

0:42:34 > 0:42:36Arriving at the scene of the emergency,

0:42:36 > 0:42:39Oli finds nurses working on an elderly woman

0:42:39 > 0:42:42who has stopped breathing.

0:42:42 > 0:42:43Is there an output?

0:42:47 > 0:42:50She's got a pulse. She's got a strong pulse. Good output.

0:42:54 > 0:42:57What's going in? Is that just normal fluids, or is there any antibiotics?

0:42:57 > 0:43:00- No, dextrose.- Dextrose?

0:43:00 > 0:43:03Yeah, could we get a glucose?

0:43:03 > 0:43:05Oli takes charge of the team

0:43:05 > 0:43:09and they soon manage to stabilise the patient.

0:43:09 > 0:43:10She's breathing now.

0:43:13 > 0:43:16Just get the stats monitor on.

0:43:19 > 0:43:21Have we got a drug card around here at all?

0:43:24 > 0:43:27With the patient beginning to recover,

0:43:27 > 0:43:30the situation no longer seems as bad as first feared.

0:43:32 > 0:43:36It's not a cardiac arrest, but it is somebody who's maybe had a fit.

0:43:37 > 0:43:40Sounds like they're known to have seizures, so...

0:43:42 > 0:43:44Don't need any more of them tonight. That'll do for me!

0:43:44 > 0:43:47One crash call per night is enough, I think.

0:43:51 > 0:43:54Oli's made it to the end of his shift.

0:43:55 > 0:43:58But just when he thought it was safe to go home...

0:44:00 > 0:44:02..there's another crash bleep.

0:44:03 > 0:44:05And it's on Emily's ward.

0:44:06 > 0:44:09What's going on?

0:44:09 > 0:44:12She's been on shift for less than an hour,

0:44:12 > 0:44:15but one of her patients is in cardiac arrest.

0:44:15 > 0:44:16Does anyone know about this patient?

0:44:19 > 0:44:21As the on-call medic,

0:44:21 > 0:44:23second year, Oli, is needed to assist at the scene.

0:44:25 > 0:44:28Could I get one of you two to get me an Ambu bag and a mask, please?

0:44:37 > 0:44:39Is there a pulse?

0:44:45 > 0:44:47Is there...I'll get gas.

0:44:48 > 0:44:53Despite the teams' efforts, the man is showing no signs of improvement.

0:44:57 > 0:44:59As Oli takes some blood,

0:44:59 > 0:45:02Emily continues chest compressions on her patient.

0:45:11 > 0:45:14Nothing seems to be working.

0:45:14 > 0:45:16And as the monitor shows no signs of a heartbeat,

0:45:16 > 0:45:21the doctor in charge has a difficult decision to make.

0:45:28 > 0:45:33As the team tries one last time to restart the man's heart,

0:45:33 > 0:45:35Emily does another round of compressions.

0:45:48 > 0:45:52The team pause, to check whether the monitor shows the patient's

0:45:52 > 0:45:56heart has started working on its own again.

0:45:58 > 0:46:01But there's still no change.

0:46:47 > 0:46:51It's been a tragic end to an otherwise routine night shift

0:46:51 > 0:46:53for Oli.

0:46:53 > 0:46:56It was unexpected, a bit of a shock,

0:46:56 > 0:47:00bit of a downer to the night shift, to be honest.

0:47:00 > 0:47:04For Emily, it's the second of her patients to die this week.

0:47:04 > 0:47:08It's always much harder when it's your own patients.

0:47:08 > 0:47:11She has a day job to get on with as well, so I don't think

0:47:11 > 0:47:13she'll let it affect her too much.

0:47:15 > 0:47:17I think maybe wait until you get home,

0:47:17 > 0:47:20then let the emotional side...have a think about that,

0:47:20 > 0:47:22otherwise, you can't get on with your day, can you?

0:47:27 > 0:47:31Emily was the first doctor on the scene when her patient

0:47:31 > 0:47:33went into cardiac arrest,

0:47:33 > 0:47:36and she's reliving the events with Tristan and Jen.

0:47:36 > 0:47:39I hate being the first person there.

0:47:39 > 0:47:41I hate it so much.

0:47:41 > 0:47:43And I did not know what I was doing.

0:47:47 > 0:47:49How long were you on your own for?

0:47:49 > 0:47:52I wasn't really on my own, I had the nurses with me,

0:47:52 > 0:47:54but I feel like I needed somebody

0:47:54 > 0:47:57very senior and calm just to direct everything,

0:47:57 > 0:47:59cos we were all rushing about,

0:47:59 > 0:48:02trying to get oxygen and start compressions

0:48:02 > 0:48:05and start timing.

0:48:05 > 0:48:09I didn't know how to organise it, I wasn't organising it well.

0:48:09 > 0:48:14You did the best you could do at the time, which is all anyone can expect of you.

0:48:14 > 0:48:17Sounds like you did a really good job.

0:48:17 > 0:48:20But Tristan's words are cold comfort to Emily.

0:48:20 > 0:48:25When the senior doctor said, "Does everybody agree

0:48:25 > 0:48:27"that this is futile?"

0:48:27 > 0:48:31Then everybody took a step back

0:48:31 > 0:48:33and he was just laying there and got really pale

0:48:33 > 0:48:36and his eyes were open and he wasn't breathing,

0:48:36 > 0:48:38and I had to check on his chest that he was breathing'

0:48:41 > 0:48:44Do you think it will ever get easier?

0:48:44 > 0:48:45I hope it doesn't, in a way.

0:48:45 > 0:48:48I don't want to get blase about crashes.

0:48:48 > 0:48:54I hope that I get over crying, that I stop crying.

0:48:54 > 0:48:57But I hope that I always feel a little bit for them.

0:49:06 > 0:49:08After a shaky start yesterday,

0:49:08 > 0:49:11Ed's back for another shift on the Acute Medical Ward.

0:49:11 > 0:49:15He trained in Italy, so his lack of practical experience of working in a

0:49:15 > 0:49:20British hospital means the learning curve has been that bit steeper.

0:49:20 > 0:49:22He's in B2.

0:49:22 > 0:49:24He's ready in B2?

0:49:24 > 0:49:27You go round the corner.

0:49:28 > 0:49:30OK.

0:49:31 > 0:49:35His first job is treating a patient with a severe headache.

0:49:35 > 0:49:38- Do you feel anything at the back of your eyes?- A bit, yeah.

0:49:38 > 0:49:41The man suffers from migraines, but Ed must rule out anything

0:49:41 > 0:49:45more serious by doing a neurological examination.

0:49:45 > 0:49:47Can you give me some qualities of this pain?

0:49:47 > 0:49:51Is it throbbing? Is it continuous?

0:49:51 > 0:49:53Does it come and go during the day?

0:49:53 > 0:49:55Do you have peaks?

0:49:55 > 0:49:58It just throbs up there.

0:49:58 > 0:50:02- It's been throbbing ever since yesterday?- Since yesterday, yeah.

0:50:02 > 0:50:05I saw you marked your pain from zero to ten

0:50:05 > 0:50:06around ten.

0:50:06 > 0:50:09- That must be very painful. - Yeah, it was very painful.

0:50:09 > 0:50:11How is it now?

0:50:11 > 0:50:13It's subsiding a little bit but it's still there.

0:50:13 > 0:50:15Still throbbing, OK.

0:50:16 > 0:50:18For Ed, there's a lot riding on this.

0:50:18 > 0:50:22His last neurological examination was one of the reasons

0:50:22 > 0:50:25he left the emergency department.

0:50:25 > 0:50:27So he can't afford to get it wrong.

0:50:28 > 0:50:30If you could please follow the pen.

0:50:34 > 0:50:36Look at my hands. OK.

0:50:36 > 0:50:38- Say, "Ah".- Ah.

0:50:41 > 0:50:42Can you feel?

0:50:44 > 0:50:48The examination requires Ed's full concentration.

0:50:48 > 0:50:50And there's a lot to tick off his mental checklist.

0:50:50 > 0:50:53Can you stick out your tongue?

0:50:53 > 0:50:55Lift up your shoulders against my force.

0:50:55 > 0:50:58Grab my hands as firmly as you can.

0:51:00 > 0:51:02Right.

0:51:02 > 0:51:05Erm...

0:51:05 > 0:51:09That, I think, is...perfectly fine.

0:51:11 > 0:51:13Look at me again.

0:51:13 > 0:51:17Your right eye does seem redder than your left eye,

0:51:17 > 0:51:23so that also makes me think more towards

0:51:23 > 0:51:25some kinds of migraine.

0:51:26 > 0:51:30I've had a migraine before and it's nothing like it.

0:51:30 > 0:51:34I've never had flashing lights in my vision.

0:51:34 > 0:51:38The patient is unsure of the diagnosis, so Ed gets a senior

0:51:38 > 0:51:43doctor to do a second assessment, which confirms he's got it right.

0:51:45 > 0:51:48- SENIOR DOCTOR:- Your blood tests have all come back normal.

0:51:48 > 0:51:49Good, good.

0:51:49 > 0:51:52It sounds like a migraine.

0:51:52 > 0:51:55We went over the history of the patient

0:51:55 > 0:51:59and the clinical examination and it was confirmed what I'd found,

0:51:59 > 0:52:03so it looks like I didn't miss out anything relevant,

0:52:03 > 0:52:06so that's good.

0:52:06 > 0:52:09Now he's got the backing of his seniors,

0:52:09 > 0:52:12Ed goes to discharge the patient.

0:52:12 > 0:52:15But he's got fed up of waiting, and has gone home.

0:52:15 > 0:52:18There's nothing much I can do about that. He's gone,

0:52:18 > 0:52:20he decided to go, he goes.

0:52:20 > 0:52:23After a bumpy start to life as a junior doctor in Liverpool,

0:52:23 > 0:52:26Italian Ed's finally tasted success.

0:52:26 > 0:52:30Just in time for a catch up with his mentor, Dr Pickles.

0:52:30 > 0:52:33You are going in the right direction and that's encouraging.

0:52:33 > 0:52:37Certainly when you've presented cases to me, I've been pleased

0:52:37 > 0:52:40with your initial diagnosis, your management plan, your examination.

0:52:40 > 0:52:44- Obviously...- There's loads of space for improvement.- Absolutely.

0:52:44 > 0:52:48At least I know I'm not working in a bad way.

0:52:53 > 0:52:55I think this is a culture shock to him.

0:52:55 > 0:52:57My understanding is that he

0:52:57 > 0:53:02was pretty much the only doctor in a rural area

0:53:02 > 0:53:05and didn't get too much hands-on experience.

0:53:05 > 0:53:07I think coming to a hospital as big as the Royal,

0:53:07 > 0:53:10where you've got such a vast turnover

0:53:10 > 0:53:16of patients, where you're expected to see a lot of patients quickly,

0:53:16 > 0:53:21to do a lot of things in a short period of time.

0:53:21 > 0:53:26It's going to be so hard for him, but he'll get there.

0:53:26 > 0:53:28It's been a challenging week,

0:53:28 > 0:53:33and Ed's relieved that Dr Pickles has ended it on a positive note.

0:53:33 > 0:53:35All in all, I'm feeling a bit worn out

0:53:35 > 0:53:38because it has been a long and busy day.

0:53:38 > 0:53:43Certainly I've gained a little bit of confidence at least from my meeting.

0:53:43 > 0:53:46I'm not worried about confidence,

0:53:46 > 0:53:50I'm just worried about working in the right direction

0:53:50 > 0:53:54and doing things as I should be doing them at my level,

0:53:54 > 0:53:58and that seems to be OK.

0:53:58 > 0:54:00Plenty of space for improvement.

0:54:00 > 0:54:04Ed's not the only junior doctor feeling upbeat.

0:54:04 > 0:54:08They've all made it through their first stressful month on the wards.

0:54:08 > 0:54:11And the moment they've all been waiting for has finally arrived.

0:54:11 > 0:54:14- It's payday!- It's payday! - It's payday!

0:54:14 > 0:54:17ALL: It's payday!

0:54:17 > 0:54:20And after all their years of training, there can be only

0:54:20 > 0:54:26one way to mark such a milestone - cocktails.

0:54:26 > 0:54:30Happy payday, guys. Happy payday!

0:54:30 > 0:54:32Almost the first bit of gratification.

0:54:32 > 0:54:36You've just got paid. "Oh, good.

0:54:39 > 0:54:41"It's a job, I'm settled, I've had my first pay cheque.

0:54:41 > 0:54:44"I feel a little bit established." It's nice!

0:54:45 > 0:54:47It's really nice.

0:54:47 > 0:54:49We've been working for a month now,

0:54:49 > 0:54:51so it's nice to see some money in the bank

0:54:51 > 0:54:53and stop scrimping and saving for the time being.

0:54:56 > 0:54:59I need a handbag,

0:54:59 > 0:55:01some clothes, some new shoes,

0:55:01 > 0:55:05a bike, and I'm going to take my nan up some dinner.

0:55:05 > 0:55:07- SHE LAUGHS - Cos she's helped me through uni.

0:55:10 > 0:55:13The best thing about payday is being independent.

0:55:13 > 0:55:17I want to buy my mum flowers because she's supported me for ages

0:55:17 > 0:55:20and now we can sever the cord and cut the standing order.

0:55:20 > 0:55:23I can actually look after myself now.

0:55:33 > 0:55:35Next week, on Junior Doctors...

0:55:35 > 0:55:37can they handle the pressure of being doctors

0:55:37 > 0:55:40in one of Britain's booziest cities?

0:55:40 > 0:55:42You think of it as normal, going out with friends,

0:55:42 > 0:55:45but you see the real extreme end of it in hospital.

0:55:49 > 0:55:53It's a race against the clock for Tristan

0:55:53 > 0:55:56as he takes on his very first ward round.

0:55:56 > 0:55:5915 minutes behind already.

0:56:01 > 0:56:03You can't switch off and let your seniors

0:56:03 > 0:56:05give you a list of things to do.

0:56:07 > 0:56:09You have to make some decisions.

0:56:09 > 0:56:14And Tom comes under fire in his very first presentation to senior consultants.

0:56:14 > 0:56:17It's obviously irregular.

0:56:17 > 0:56:21It's the irreg-, irreg-, irregularity of it.

0:56:21 > 0:56:24There was no doubt I was going to get grilled when I was doing it.

0:56:24 > 0:56:27There's no doubt I wouldn't get everything right.

0:56:43 > 0:56:46Subtitles by Red Bee Media Ltd