0:00:03 > 0:00:07Hello and welcome to DIY SOS, this week coming to you from Dudley in the West Midlands.
0:00:07 > 0:00:11We're here to help a family trapped in a building site,
0:00:11 > 0:00:14after trying desperately to make room for their three children.
0:00:14 > 0:00:18By trying to make it better for the kiddies,
0:00:18 > 0:00:20if anything, we've made it worse.
0:00:20 > 0:00:22That's how I feel.
0:00:22 > 0:00:27A family struggling to see a future while dealing with a serious genetic condition.
0:00:27 > 0:00:30People say, "I don't know how you do it."
0:00:30 > 0:00:33But if they're your own, you deal with it, don't you?
0:00:33 > 0:00:35I love him to bits. I'd never change him.
0:00:35 > 0:00:37But we can't do it alone.
0:00:37 > 0:00:41With only ten days to do the job, we need a small army.
0:00:41 > 0:00:43Is there anybody out there?
0:00:43 > 0:00:45ALL: Yes!
0:00:48 > 0:00:52- Getting this family back in that house is second to none, really.- Come on then.
0:00:52 > 0:00:54I'm Joanne's brother.
0:00:54 > 0:00:57From the bottom of my heart, thank you very much.
0:00:57 > 0:00:59APPLAUSE
0:00:59 > 0:01:03This is DIY SOS - The Big Build.
0:01:10 > 0:01:15This is Dudley and I have to be honest, I am surprised how pretty it is.
0:01:16 > 0:01:20Here live dinner lady Joanne and factory butcher Wayne,
0:01:20 > 0:01:26who desperately need our help to turn their small three-bedroom house into a home for their children.
0:01:26 > 0:01:3122-year-old Katie, nine-year-old Ginny and Jack, who is seven.
0:01:31 > 0:01:35- Dad, Mum.- That's mummy's house, look, and Daddy's house.
0:01:35 > 0:01:38In 2006, their lives were thrown into disarray
0:01:38 > 0:01:41when all three children tested positive
0:01:41 > 0:01:45for an inherited genetic condition called Fragile X Syndrome.
0:01:45 > 0:01:48There's different levels of the complaint.
0:01:48 > 0:01:51We've got the three levels of it.
0:01:51 > 0:01:55Kate, that's a carrier. Ginny, that's mild,
0:01:55 > 0:01:58and Jack, that's got the full.
0:02:01 > 0:02:04We all worry. We all get anxious.
0:02:04 > 0:02:07But there is like a brake in the brain to, you know, stop it.
0:02:07 > 0:02:10Whereas with Jack, and with Ginny a little bit,
0:02:10 > 0:02:14they can't seem to get that brake on as quick.
0:02:14 > 0:02:18That's why Jack's emotions, it's just out of his control.
0:02:18 > 0:02:20With symptoms similar to autism,
0:02:20 > 0:02:23severe learning and behavioural difficulties are common.
0:02:23 > 0:02:27Being away from familiar surroundings causes Jack massive anxiety,
0:02:27 > 0:02:31so making their home a safe haven is a top priority.
0:02:32 > 0:02:36Ginny will need help as she starts to mature into an adult.
0:02:36 > 0:02:41Jack will need to be looked after for the rest of his life, always.
0:02:41 > 0:02:45With Ginny's development already slowed,
0:02:45 > 0:02:48being forced to share a bedroom is further holding her back.
0:02:51 > 0:02:54Ginny, more or less, mimics children.
0:02:54 > 0:02:58She finds it hard to communicate to other children her age.
0:02:58 > 0:03:02That's why, because she's with Jack all the while,
0:03:02 > 0:03:04she's only mimicking him.
0:03:04 > 0:03:09So she looks far behind her years because of that.
0:03:11 > 0:03:16So it would be nice for Ginny to perhaps, I know this sounds awful, but to escape a little bit.
0:03:16 > 0:03:2016 months ago, they decided they had to do something,
0:03:20 > 0:03:24so they invested everything they had into extending their house
0:03:24 > 0:03:27with Wayne taking on the build himself.
0:03:27 > 0:03:33We started out in 2010 and it was going to take six to eight weeks.
0:03:33 > 0:03:37It's took a year just to get it like this.
0:03:37 > 0:03:40- It took a lot more money than we thought.- Yes.
0:03:42 > 0:03:46And here we are now, in the rubbish.
0:03:46 > 0:03:49They've lived in a building site for more than a year.
0:03:49 > 0:03:53The disruption and noise making Jack and Ginny's anxieties worse.
0:03:53 > 0:03:57Big sister Katie saw the strains increase.
0:03:58 > 0:04:01Mum was at the end of her tether, ready to pull her hair out
0:04:01 > 0:04:04and tears started and the stress started.
0:04:04 > 0:04:08The tears started. I was like, "Mum, it's going to be all right."
0:04:08 > 0:04:11And of course, it just got to the point
0:04:11 > 0:04:13where we need help now to do it.
0:04:13 > 0:04:16By trying to make it better for the kiddies,
0:04:16 > 0:04:18it seems as if we've made it worse.
0:04:19 > 0:04:23Jack doesn't really want to come home.
0:04:23 > 0:04:25I feel...
0:04:32 > 0:04:34I don't want to do it any more.
0:04:34 > 0:04:37I can't do it any more.
0:04:37 > 0:04:43If you could do this house, the kids would want to come home
0:04:43 > 0:04:45and I would want to come home.
0:04:45 > 0:04:48I don't ever want to come home lately.
0:04:52 > 0:04:53And that's why we're here.
0:04:53 > 0:04:58To help Wayne and Joanne turn their house into a safe and welcoming sanctuary.
0:04:58 > 0:05:00I think for most people,
0:05:00 > 0:05:03taking on an extension build would be stressful enough in itself.
0:05:03 > 0:05:08- When the rest of the house is in the state it's in, it would make it doubly stressful.- Yes.
0:05:08 > 0:05:11And with the specific needs the kids have got,
0:05:11 > 0:05:14it's a lot to be carrying around on your shoulders in one go.
0:05:14 > 0:05:18- You feel you've failed.- Especially when it's been going on for so long.
0:05:18 > 0:05:21- You feel you've failed?- Yes. - We do.- Failed who?- The kiddies.
0:05:21 > 0:05:23Yes.
0:05:24 > 0:05:26- It hasn't quite gone according to plan.- No.
0:05:29 > 0:05:33You can see it's been a testing time for all five of them.
0:05:36 > 0:05:38With so much going on, Katie's support and care
0:05:38 > 0:05:41for her half brother and sister has been vital.
0:05:42 > 0:05:45- Hello.- Hello.- What are we up to?
0:05:45 > 0:05:48Drawing Megan, my cousin.
0:05:48 > 0:05:53- It's my cousin as well.- Is that what Megan looks like?- No!- Yes.
0:05:55 > 0:05:58You know that we've come to try and change the house.
0:05:58 > 0:06:01How would you like to house to be? What things do you need?
0:06:01 > 0:06:04Just something nice where we can all relax and chill
0:06:04 > 0:06:08and not be under one another's feet and Ginny can have her friends round.
0:06:08 > 0:06:12And her to have a nice bedroom and Jack to have his own little space.
0:06:12 > 0:06:17You know, just somewhere nice where we can have the family round on a Sunday and things like that.
0:06:17 > 0:06:19It would just be nice.
0:06:19 > 0:06:23If we manage to turn this into a home for you and the children, how does life change?
0:06:25 > 0:06:30- It would be lovely.- 100%. - It would be lovely to come back home.
0:06:31 > 0:06:34Well, I tell you what, we'll do our best. We'll do our best.
0:06:38 > 0:06:42Jack sometimes struggles with meeting new people but thankfully,
0:06:42 > 0:06:45our motley crew aren't that scary.
0:06:45 > 0:06:47Ugly, but not scary!
0:06:47 > 0:06:51- Nice to meet you all.- Hello. - Hello, young man. How are you?
0:06:53 > 0:06:57- We need to get going. We'll see you soon. See you later in the week. Is that all right?- Bye bye.
0:06:57 > 0:07:01Time to call up the troops and prepare for battle.
0:07:01 > 0:07:04We've got 40 tradesman expected on site today alone.
0:07:04 > 0:07:07So look, have a laugh...
0:07:07 > 0:07:10Normally, I like to do the pep talk but on this one, I don't have to.
0:07:10 > 0:07:15I'm Joanne's brother. From the bottom of my heart, thank you very much.
0:07:15 > 0:07:19If anybody needs any help, me and our kid, this is Joanne's uncle,
0:07:19 > 0:07:23if you need anything moving, just give us a shout and we'll muck in with you.
0:07:23 > 0:07:27But once again, thank you very much from the bottom of our hearts.
0:07:27 > 0:07:29APPLAUSE
0:07:34 > 0:07:40Time for a short intro from build manager, Mark. Short! Get it?!
0:07:40 > 0:07:44Today, what we're looking for is a really clean, empty, clear site,
0:07:44 > 0:07:47so that tomorrow all the construction can start.
0:07:50 > 0:07:54- Morning, Bill. All right?- Yes. That wall's coming down there, is it?- Yes.
0:07:54 > 0:07:57- So I'll clear all the cooker and everything.- Yes, please.
0:07:57 > 0:08:02- Is he the only electrician we've got at the moment?- Bill's the only electrician.- That's terrifying!
0:08:02 > 0:08:08- We had the electricians in before he got here, so he hasn't got anything to do.- Oh, good. Thank God for that!
0:08:08 > 0:08:11Billy might not have much to do, but everyone else does.
0:08:11 > 0:08:15It's a bit like picking teams in the playground, this.
0:08:15 > 0:08:19You and Matt are down here with Bill and Darren.
0:08:19 > 0:08:22- The boys here. Who have we got? - Another Darren.- Another Darren.
0:08:22 > 0:08:24- And those two...- Carl.
0:08:24 > 0:08:26This has all got confusing already.
0:08:26 > 0:08:28Who are the four that are staying down here?
0:08:28 > 0:08:33- Darren, Dean...- Lee. - And Darryl.
0:08:33 > 0:08:37- Matt's over here with Jules. - Matt's with Jules over here.
0:08:37 > 0:08:39- Right, where am I?- You're floating.
0:08:39 > 0:08:41- We'll use you as a floater. - I'm a floater?- Yes!
0:08:41 > 0:08:45- I'll be floating over here.- OK. You float over there. Go and bob around!
0:08:45 > 0:08:48Go on, floater!
0:08:48 > 0:08:53I'm not sure I like that. Day one and I'm already getting stick.
0:08:53 > 0:08:55How did you get to hear about this?
0:08:55 > 0:08:58Why have you given up your time to come and help us?
0:08:58 > 0:09:00A good friend of mine, it's his sister.
0:09:00 > 0:09:04So it's all in a good cause. At the end of the day, it's nice to be nice.
0:09:04 > 0:09:06Local community. You can't do enough for local communities.
0:09:06 > 0:09:11We couldn't do it without you guys. We're like the little wheel that gets the big wheel going
0:09:11 > 0:09:16and to get this family back in that house is second to none, really.
0:09:16 > 0:09:19- Come on then. Let's start. - We're nearly there, look.
0:09:20 > 0:09:24You know, sometimes I wonder if we are best known
0:09:24 > 0:09:27for our building skills or our love of cakes?
0:09:27 > 0:09:31- You made them, did you?- Yes. - Thank you very much.
0:09:31 > 0:09:35- What's your name?- Kieran. - Hello, Kieran. I'm Billy.
0:09:35 > 0:09:37- They look very nice.- Can I try one?
0:09:37 > 0:09:42Which one shall I try? That one there? Ta, sweetheart.
0:09:44 > 0:09:46They're lovely, Kieran.
0:09:46 > 0:09:49I tell you what, you'll get another four hours work out of me now!
0:09:50 > 0:09:54That will be four hours then! In total! We haven't even had one yet.
0:09:55 > 0:09:58As usual, we get just nine days to finish the job. Why nine days?
0:09:58 > 0:10:01Because some bloke in London thought it was a good idea.
0:10:01 > 0:10:05Talk me through it, then. What's the plan? What are we doing with this place?
0:10:07 > 0:10:10It might be a small house,
0:10:10 > 0:10:12but designer Charlie Luxton has big plans.
0:10:12 > 0:10:16I think that's the critical end and then work that way.
0:10:16 > 0:10:20He's worked on several of these builds before and despite some testing moments...
0:10:20 > 0:10:24- If you weren't on that thing, I'd thump you. You're pushing it.- ..he's come back for more.
0:10:24 > 0:10:29- Generally, you're quite well respected when you turn up on shows, aren't you?- I was!
0:10:29 > 0:10:32He's a bit of a perfectionist,
0:10:32 > 0:10:35but his determination has always produced impressive results.
0:10:35 > 0:10:38And ladies, he's quite hunky too!
0:10:38 > 0:10:42It's not a big house. It's going to be a lot bigger when the extension is added on.
0:10:42 > 0:10:46They embarked on a project with a plan that didn't really work.
0:10:46 > 0:10:52It's a small house, so I really tried to keep the circulation space as generous as possible.
0:10:52 > 0:10:55I know a lot of people think, make the rooms as big as possible,
0:10:55 > 0:10:59but you've got lots of tight rooms and very tight circulation space
0:10:59 > 0:11:02so I think it makes the house very claustrophobic.
0:11:02 > 0:11:06So just to give a little bit more generosity, little bit more space to the circulation,
0:11:06 > 0:11:09I think it will make the house feel a lot bigger.
0:11:09 > 0:11:13Charlie's plan is to knock through from the extension downstairs
0:11:13 > 0:11:17to make a kitchen and dining area big enough for all five of them.
0:11:17 > 0:11:21With Jack's condition, developments like potty training have been much slower,
0:11:21 > 0:11:27so to help make things easier for them all, we're going to put in both a utility room and a downstairs loo.
0:11:27 > 0:11:33Upstairs, Charlie plans to create a light and airy landing space with all the bedrooms feeding off it.
0:11:33 > 0:11:36To do this, we're going to demolish the existing bathroom.
0:11:36 > 0:11:38But as Jack loves running water,
0:11:38 > 0:11:41we're not just going to replace like-for-like.
0:11:41 > 0:11:45We are giving the family a main bathroom and an ensuite too.
0:11:45 > 0:11:47With Wayne and Joanne in the master bedroom,
0:11:47 > 0:11:51we'll move Katie out of the smallest room and put her into the big double room she deserves.
0:11:51 > 0:11:56Last, but no means least, it's vital Jack and Jenny get a bedroom each.
0:11:56 > 0:11:58But so they don't get too lonely,
0:11:58 > 0:12:00we're keeping them right next door to each other.
0:12:00 > 0:12:04Charlie's design will create the light, airy and spacious home
0:12:04 > 0:12:06the family dreamt of and desperately needed
0:12:06 > 0:12:09when they started the build more than a year ago.
0:12:10 > 0:12:12And he's proving he's smart outside of the house too
0:12:12 > 0:12:15with a little landscape designing.
0:12:15 > 0:12:19Jack really likes playing in the garden. He loves water.
0:12:19 > 0:12:22We might try and get a hand-operated pump.
0:12:22 > 0:12:26The water and the pumping is a good thing for them to do because it gives them agency.
0:12:26 > 0:12:29- It makes them feel like they're doing something.- It gives them?- Agency.
0:12:29 > 0:12:32- Agency?- Agency. It's a good word. I learnt that the other day.
0:12:32 > 0:12:35I thought it made the guy sound really clever so I thought I'd try on you!
0:12:35 > 0:12:40- You think I'm really clever now, don't you?- It gives them agency.- Yes.
0:12:40 > 0:12:42I'm not quite sure I know what it means!
0:12:44 > 0:12:47But I was impressed with it.
0:12:49 > 0:12:52We're propping up the ceiling now.
0:12:52 > 0:12:55We're going to take out all of this through here.
0:12:55 > 0:12:59So big steel has to go in through here, so we have to support the ceiling on both sides.
0:12:59 > 0:13:02There are plenty of people working on it, look.
0:13:02 > 0:13:05So far so good. We'll have this wall out in no time now.
0:13:05 > 0:13:07Let's knock her open.
0:13:13 > 0:13:19Jules absolutely loves smashing down walls. The bigger the better. Sometimes, I wish we had two of him!
0:13:19 > 0:13:21But upstairs, there's discord.
0:13:21 > 0:13:26You can't just start stripping walls out in the house if it's the structural integrity of it.
0:13:26 > 0:13:29- I get that.- It's like ripping a heart out of a lamb.
0:13:32 > 0:13:36You're going to take that out to put a wall up there to gain two foot.
0:13:36 > 0:13:38It's not two foot. It's much more.
0:13:38 > 0:13:42It comes back to here. So this all becomes open landing.
0:13:42 > 0:13:45But surely, it's living space you're trying to give them,
0:13:45 > 0:13:48not area at the top of the stairs. We're only here for nine days.
0:13:48 > 0:13:51But they're here for a lifetime.
0:13:51 > 0:13:55I appreciate that and they'll be absolutely overwhelmed when they come back.
0:13:55 > 0:13:58I think even more so if this wall is gone.
0:13:58 > 0:14:01I don't think they will notice it.
0:14:03 > 0:14:07That's why we have designers to design and builders to build.
0:14:07 > 0:14:09I wonder where that leaves me?
0:14:09 > 0:14:11Probably with the full support of the team.
0:14:11 > 0:14:15- What's the craic with that kitchen utility room?- It's going very well.
0:14:15 > 0:14:18Knowlesy's tried to sow the seed of doubt,
0:14:18 > 0:14:20but don't worry about any of that.
0:14:20 > 0:14:23- Why?- He thinks it's all going to fall down, doesn't he?
0:14:23 > 0:14:28- He's a presenter. He's a TV presenter.- Exactly. - What does he know about it?
0:14:28 > 0:14:31Are you not worried that wall is going to fall down?
0:14:31 > 0:14:34- It's absolutely fine. - I'm worried about my boys.
0:14:34 > 0:14:37I don't want it all coming down on your head. I want to look after you.
0:14:37 > 0:14:41- I imagine you knew that. He was being nice about me asking, wasn't he?- Obviously, yes.
0:14:41 > 0:14:45- Charlie was looking for you.- He's out the back. I'll go and find him.
0:14:45 > 0:14:47- Yes, you float that way. - Go on, floater!
0:14:47 > 0:14:49# Today I don't feel like doing anything. #
0:14:49 > 0:14:55If I'm not needed here, I might just sneak off to attend to some important business.
0:14:55 > 0:14:58Maybe I should have told them where I was going.
0:14:58 > 0:14:59# I'm gonna kick my feet up... #
0:14:59 > 0:15:02- You haven't seen Nick, have you? Knowlesy.- No.
0:15:02 > 0:15:08- I'll look for him downstairs. - If you see him, I'm looking for him.
0:15:08 > 0:15:11# Leave a message at the tone
0:15:11 > 0:15:15# Today I swear I'm not doing anything
0:15:15 > 0:15:17# Nothing at all
0:15:17 > 0:15:19# Oooh, oooh, oooh. #
0:15:19 > 0:15:23What a fantastic day one. The boys are going great guns out there.
0:15:23 > 0:15:28Sparks is still bashing away in here. We've got the opening in the kitchen. Padstones are in. They're all drying.
0:15:28 > 0:15:31The steel is going in first thing in the morning.
0:15:31 > 0:15:36Shall we have a look upstairs? Chris has been knocking walls out up there and everything has been going on.
0:15:36 > 0:15:39The new stud work's gone in place. That's going to be our ensuite.
0:15:39 > 0:15:44This is going to be our main family bathroom in here, which is great.
0:15:44 > 0:15:47In here the boys are creating the new bedrooms.
0:15:47 > 0:15:51You're probably wondering why I'm doing this, because Nick normally does it.
0:15:51 > 0:15:53But we don't know where he is.
0:15:53 > 0:15:56You're auditioning for my job, that's what you're doing! Stop it!
0:15:58 > 0:16:02It's a beautiful morning in Dudley and as they say,
0:16:02 > 0:16:05an army marches on its stomach.
0:16:05 > 0:16:07- Where have you been?- Me?
0:16:07 > 0:16:11I was out doing some research around Dudley last night.
0:16:11 > 0:16:15No, no, no. From yesterday probably lunchtime you were missing.
0:16:15 > 0:16:19I like to do proper research. I don't just... I take it seriously.
0:16:19 > 0:16:22I went out and had a look around the town.
0:16:22 > 0:16:26So that's not you outside Number Ten Downing Street?
0:16:26 > 0:16:28Where did you get that?
0:16:28 > 0:16:32- You know them social networking sites?- Yes.- It's all over it.
0:16:32 > 0:16:37- So that's not you outside 10 Downing Street?- I tell you what it was. I didn't want to mention anything.
0:16:37 > 0:16:40You know the Children In Need Big Build in Liverpool?
0:16:40 > 0:16:42Yes, I've still got the scar.
0:16:42 > 0:16:45Well, they rang me up and said we'd like to honour you all
0:16:45 > 0:16:48and bring you to Number Ten Downing Street to meet the Prime Minister
0:16:48 > 0:16:51and his wife to say thank you for all your hard work.
0:16:51 > 0:16:54- That was nice of them. All of us? - We're on a job, so...
0:16:54 > 0:16:58I said, "We can't all go." So they said, "Well, can you just make it?" So I went, "Yes, all right."
0:16:58 > 0:17:03So we're here grafting and you're up there on our behalf accepting thank you
0:17:03 > 0:17:07for all the hard work we done for Children In Need in Liverpool?
0:17:07 > 0:17:08I was very generous in my speech.
0:17:08 > 0:17:12I tell you what, I've known you a lot of years. That's naughty.
0:17:12 > 0:17:13- That's generous of me.- Naughty.
0:17:13 > 0:17:16You wouldn't have wanted to go to Number Ten, would you, Bill?
0:17:16 > 0:17:20I've been there and done that with Maggie Thatcher when she was in charge.
0:17:20 > 0:17:24But I think it's a great compliment, going to Number Ten.
0:17:24 > 0:17:27See, he appreciates me going to Number Ten on your behalf.
0:17:27 > 0:17:31You just made it sound like it's a compliment that he's gone
0:17:31 > 0:17:33to accept the award on our behalf.
0:17:33 > 0:17:37One of us had to go and the only one that doesn't do any work is Nick.
0:17:37 > 0:17:40- That's not what I meant.- He has got a... No, fair play, Bill.
0:17:42 > 0:17:44No, hang on.
0:17:45 > 0:17:49Charlie's design is a work of art, worthy of an old master.
0:17:49 > 0:17:54But to turn it into a reality, we've got to put in some serious hard graft first.
0:17:56 > 0:18:01Thankfully, some genius has come up with a useful invention to do the tricky bit for us.
0:18:01 > 0:18:05Modern technology. Health and safety. Genie lift.
0:18:05 > 0:18:11You get that lift in and the lift winds the steel up to our desired height
0:18:11 > 0:18:15and we wheel it back and plonk it in place.
0:18:15 > 0:18:19Brilliant! It takes the weight off your back. Probably ought to measure the gap first though.
0:18:19 > 0:18:21Have we got enough room?
0:18:21 > 0:18:24Time to bring in the muscle. Or Charlie.
0:18:33 > 0:18:35Is that the best chisel we've got?
0:18:35 > 0:18:37Come on!
0:18:39 > 0:18:42Come on!
0:18:43 > 0:18:46- Mr da Vinci, would you like a cup of tea?- I would love a tea, mate.
0:18:46 > 0:18:49Cup of tea for Leonardo da Vinci, please!
0:18:54 > 0:18:56That's fine. Right.
0:18:59 > 0:19:02The beam is in, as you can see. So that's great now.
0:19:02 > 0:19:05We can start dropping the load on to it.
0:19:05 > 0:19:09It will now hold the middle of the house up, which is very exciting,
0:19:09 > 0:19:12because you need the middle of the house held up.
0:19:12 > 0:19:15Otherwise it would fall down, wouldn't it?
0:19:17 > 0:19:19We've only been here for one day,
0:19:19 > 0:19:23but already the house looks like it's gone 12 rounds with Muhammad Ali.
0:19:23 > 0:19:25It would have taken Wayne years to get to this point.
0:19:27 > 0:19:29What's the most difficult thing
0:19:29 > 0:19:33about being in the situation you're in with the difficulties that the children have?
0:19:33 > 0:19:36Normal day things like just going to the shop.
0:19:37 > 0:19:39It would probably need two of you to take him.
0:19:39 > 0:19:43If he doesn't want to go anywhere, he won't go.
0:19:43 > 0:19:45Stuff like that.
0:19:45 > 0:19:48I have to literally put him over my shoulder
0:19:48 > 0:19:51to get him back in the house and stuff like that.
0:19:51 > 0:19:53People say, "I don't know how you do it."
0:19:53 > 0:19:58But everybody that has kids, if they're your own,
0:19:58 > 0:20:00you deal with it, don't you?
0:20:00 > 0:20:05So you can't do those normal things that you expect to do with your son?
0:20:05 > 0:20:08Definitely. I go to the football and watch the football
0:20:08 > 0:20:11and my mates have got their kids there.
0:20:12 > 0:20:14I don't ever show it, but...
0:20:16 > 0:20:21..it's hard, knowing that I'll never be able to take my son.
0:20:21 > 0:20:23So how do you not fold up?
0:20:23 > 0:20:27How do you manage the stress, because there's a lot of it?
0:20:27 > 0:20:34You've never seen such a loving kid with me and Joanne as him.
0:20:34 > 0:20:38You've seen what is normal, but normal kids,
0:20:38 > 0:20:42I've never seen them as loving as he can be.
0:20:42 > 0:20:45So for all the difficulties that you face every day,
0:20:45 > 0:20:48you get more back than you might do...
0:20:50 > 0:20:52I love him to bits. I'd never change him.
0:20:52 > 0:20:56I'd like another kid exactly the same as him
0:20:56 > 0:20:58to do the normal things, but I wouldn't change Jack.
0:20:58 > 0:21:00I love him to bits.
0:21:03 > 0:21:07With the house finished, Wayne will be able to start
0:21:07 > 0:21:10reclaiming his life, spending more time with the whole family
0:21:10 > 0:21:14and banishing the ghosts of a project he just couldn't finish alone.
0:21:16 > 0:21:19Back on site, things aren't exactly harmonious.
0:21:19 > 0:21:24Builders and designers don't always play well together.
0:21:24 > 0:21:27It should have been done yesterday and he missed the boat.
0:21:27 > 0:21:31It's like turning up to a ferry port and there's the ferry 100 yards out, going, you've missed it.
0:21:31 > 0:21:33So get over it.
0:21:33 > 0:21:36He's asking the ferry to turn round and come back to pick him up.
0:21:36 > 0:21:40And we're the captain of the ship saying, "No, we're not going to do it."
0:21:40 > 0:21:41That's exactly it. It's too late.
0:21:41 > 0:21:45We are going to go backwards in a minute. We can't afford to.
0:21:45 > 0:21:47I don't know. They were pretty unhappy about it.
0:21:47 > 0:21:51It has been discussed from the very first moment of the build
0:21:51 > 0:21:55and to be honest, it is about trying to make the spaces feel as one
0:21:55 > 0:21:58and not feel like an extension has been bolted on to the site.
0:21:58 > 0:22:00Also, if it's taller, it won't feel as tight.
0:22:00 > 0:22:04We made that tight in there to make the bedroom as big as possible.
0:22:04 > 0:22:10When it's done, they're going to be like, it was the right decision. But they're still in a mood about it!
0:22:10 > 0:22:13- He can fit under it perfectly well. - He's fine.
0:22:14 > 0:22:17- I can fit under it perfectly well. - Just.
0:22:17 > 0:22:23You can go under it perfectly well, so you are fine too. So what's the problem?
0:22:23 > 0:22:27- It's very low.- We're just about to start boarding the ceiling.
0:22:27 > 0:22:31If we do that, then this isn't going to be done until some time tomorrow.
0:22:31 > 0:22:35So it has a knock-on effect. That's what I'm trying to say.
0:22:35 > 0:22:38- How many hours' work are we talking about?- Three hours' work.
0:22:38 > 0:22:41- Have we got two blokes?- As long as they don't get in anybody's way
0:22:41 > 0:22:43and it doesn't hold anybody else up.
0:22:43 > 0:22:47But if we can't get someone to do it quickly...
0:22:47 > 0:22:49- I accept that.- Yes?- Yes.
0:22:49 > 0:22:53'Sometimes I feel like a UN peacekeeper in this job.'
0:22:53 > 0:22:56Do you think it would be possible to get the head out above the door
0:22:56 > 0:23:00in three hours tonight and have it finished, lintels in.
0:23:00 > 0:23:03- Is it possible to do with?- Yes. - Can you do it?- Yes.- Thank you.
0:23:03 > 0:23:08Charlie will help you. He will carry for you.
0:23:08 > 0:23:10I've been trying to get people to do it...
0:23:10 > 0:23:14- I've offered to do it all afternoon. - Right, shut this. That's it.
0:23:16 > 0:23:19- Cheers, Chris.- You wanted it done, Charlie. No slacking.
0:23:19 > 0:23:22- Many hands make light work.- Sir.
0:23:26 > 0:23:29One of the young Jack's big difficulties is learning to use the toilet.
0:23:29 > 0:23:32Having one downstairs will make a huge difference,
0:23:32 > 0:23:36but we're having to lower the floor to get the plumbing in.
0:23:36 > 0:23:40Nice job. I like this sort of work. Proper work this, digging.
0:23:40 > 0:23:44I was reared on this sort of work. What my dad used to do.
0:23:44 > 0:23:47He taught me everything I know, my dad. Everything.
0:23:47 > 0:23:50Didn't do nothing at school. No qualifications.
0:23:50 > 0:23:54Didn't take any exams. I'm not an academic at all.
0:23:54 > 0:23:56I left school and he's building a house.
0:23:56 > 0:24:00My dad said, "Come and work with me for two weeks."
0:24:00 > 0:24:03That was in 1986. Still here.
0:24:03 > 0:24:08So I didn't really choose this vocation. It chose me.
0:24:08 > 0:24:10Who was that mucky git?
0:24:10 > 0:24:13You can guess, if you like.
0:24:13 > 0:24:17It turns out a university education and good manners don't necessarily go hand-in-hand!
0:24:17 > 0:24:20One, two, three.
0:24:20 > 0:24:24It's nice to see the intellectual on the team getting a few honest blisters.
0:24:24 > 0:24:27They're not going to do it again for 50 years, so we may as well get it right.
0:24:27 > 0:24:30Because we're putting the kids over there,
0:24:30 > 0:24:32we want it to feel like it's part of the main house
0:24:32 > 0:24:34so I think it is important.
0:24:34 > 0:24:36- It's not been that hard, has it?- No.
0:24:36 > 0:24:40No, not really. It's just Mark making a big song and dance out of it.
0:24:40 > 0:24:45I'm glad I came up with that idea. I'll have a tea, please.
0:24:45 > 0:24:48# Stand up, hands up Don't sit down. #
0:24:48 > 0:24:51- What are your names?- My name is Del.- Del. And?- My name is Kel.
0:24:51 > 0:24:54- So you're putting all the plumbing in for us?- We have, yes.
0:24:54 > 0:24:56That's very kind of you.
0:24:56 > 0:24:59We live locally ourselves and once we heard about it,
0:24:59 > 0:25:02it was a no-brainer really, to get involved.
0:25:02 > 0:25:06- How are you finding the site so far? - A bit chaotic, but otherwise OK.
0:25:06 > 0:25:09Considering how many people there are in a square foot,
0:25:09 > 0:25:12nobody has really got in anybody else's way.
0:25:12 > 0:25:15It's quite something, isn't it? And also, nobody has lost their temper.
0:25:15 > 0:25:18Not yet! It's only a couple of days in!
0:25:18 > 0:25:23With the mood so good and so many problems appearing to be resolved,
0:25:23 > 0:25:26I felt it was time I could slip away.
0:25:26 > 0:25:28Katie is more than just a big sister to Ginny and Jack.
0:25:28 > 0:25:32She's a carer too, giving her mum and Wayne vital support.
0:25:32 > 0:25:37But that means trips out with friends like this one have been few and far between.
0:25:38 > 0:25:43She knows better than anyone the strains the build has put on the family.
0:25:43 > 0:25:47It's something really which hasn't just affected one,
0:25:47 > 0:25:50it has put a lot of stress and strain on the pair of them.
0:25:50 > 0:25:54You can tell it has. You can really tell it's got them down.
0:25:54 > 0:25:58My mum is not the same person any more. You know, she's not.
0:25:58 > 0:26:02So you think if we get the house working properly, your mum,
0:26:02 > 0:26:05- like you know her... - Will come back again.
0:26:05 > 0:26:08- Do you think?- Yes. I think so. I definitely think so.
0:26:08 > 0:26:11So if you could wave a magic wand and the house is done,
0:26:11 > 0:26:13what would the house be like?
0:26:13 > 0:26:15I think it would just be magic,
0:26:15 > 0:26:17because things will just be wonderful.
0:26:17 > 0:26:23You know, for Mum and Wayne to have that homely feeling.
0:26:23 > 0:26:26Not to walk through that door and see cables hanging
0:26:26 > 0:26:28and plaster off the walls.
0:26:28 > 0:26:31It would be out of this world. It would just be magic.
0:26:31 > 0:26:35- You must be pretty excited about when we finish, then?- I am, yes.
0:26:35 > 0:26:37- Do you think your mum will cry?- Yes.
0:26:37 > 0:26:40- Do you think Wayne will cry?- Yes. - Do you think so?- Yes. We all will.
0:26:40 > 0:26:43- He's never going to live that down at work, is he?- No.
0:26:43 > 0:26:47- If he turns up back at work having had a cry on telly.- Yes.
0:26:47 > 0:26:48No, it will be lovely.
0:26:57 > 0:26:59Move your sofa, there's a car coming.
0:27:01 > 0:27:05Move your sofa back. That's it. Over there. Sit down.
0:27:05 > 0:27:07# There was a cold wind blowing
0:27:07 > 0:27:10# From the north and to the south. #
0:27:10 > 0:27:15With no central heating, the family must have dreaded cold winter mornings like this one.
0:27:15 > 0:27:17They're not the only ones.
0:27:17 > 0:27:23It starts frosting tonight and it really gets cold Saturday, Sunday, Monday, Tuesday.
0:27:23 > 0:27:27Friday looks OK because it's up to six degrees.
0:27:27 > 0:27:30- It doesn't get warm enough. It's not going to defrost the ground.- No.
0:27:30 > 0:27:36So ideally, we could do with getting the boxes in and the plants in by tomorrow afternoon.
0:27:36 > 0:27:39You're effectively saying, we have to finish the garden in two days.
0:27:39 > 0:27:42If that weather stays the same as it is.
0:27:42 > 0:27:45It's getting the turf down in two days that's the issue.
0:27:45 > 0:27:48We can possibly do a few other things around it.
0:27:48 > 0:27:51We've had no luck. I have to go and find out where we are with the plants.
0:27:51 > 0:27:56- We need some trees and we need some plants. Otherwise, it's not going to look any good.- No.
0:27:56 > 0:28:01Get on with it, then! With the pressure on, Charlie's plans for the water feature have changed too.
0:28:01 > 0:28:05Gone is the hand pump, in is a rubbish looking bucket, really.
0:28:06 > 0:28:09So what I'm thinking is that this is a raised box.
0:28:09 > 0:28:12It's about 350 high, which takes you just over the top of that.
0:28:12 > 0:28:15Then we'll put pebbles in the bottom of it
0:28:15 > 0:28:18and a little pump and they can fill it from the outdoor tap
0:28:18 > 0:28:22and I think we might paint it, like a really bright colour.
0:28:22 > 0:28:25- It'll be lovely. - Like a yellow or red, or something.
0:28:25 > 0:28:28- It's just so he can sit and play in it.- Let's go and do it then.
0:28:28 > 0:28:31- Camembert, are you happy with that? - I'm happy with that.- Lovely.
0:28:31 > 0:28:34It's a bucket! It's going to look like a bucket!
0:28:34 > 0:28:38What we're trying to give Jack is some outside space that's safe and familiar
0:28:38 > 0:28:40and where Wayne and Joanne can keep an eye on him easily.
0:28:40 > 0:28:44His condition means he needs constant round-the-clock care.
0:28:44 > 0:28:49Joanne's only time off comes when Jack is at a local special needs school.
0:28:49 > 0:28:52Your uncle and brother have been at the house
0:28:52 > 0:28:56- and they've been saying that you feel you don't deserve this. - Yes. It's weird.
0:28:56 > 0:28:58- Why?- I don't know.
0:28:58 > 0:29:03We started the work and thought we were going to finish it
0:29:03 > 0:29:06and you just feel awful that you haven't been able to finish it.
0:29:06 > 0:29:10If it hadn't have been for you lot, I don't know what I'd have done.
0:29:10 > 0:29:14It's hard enough, I don't like that word "normal", because everybody is different,
0:29:14 > 0:29:16but it's hard enough with children.
0:29:16 > 0:29:20But when your child has sensory problems and things like that,
0:29:20 > 0:29:25even if somebody had to use a drill or if Wayne had to drill, you've always got to take him out.
0:29:25 > 0:29:29Half way down the road, someone could just disturb Jack
0:29:29 > 0:29:34so his anxiety levels and stress levels are always peaking.
0:29:34 > 0:29:37It takes him a long while to settle.
0:29:37 > 0:29:43- Have you been dreaming about the house being fixed up? Can you imagine what we've done to it?- No.
0:29:43 > 0:29:45It will just be nice to not walk in...
0:29:45 > 0:29:48When I used to walk in the house,
0:29:48 > 0:29:51I used to just feel that low all of a sudden.
0:29:51 > 0:29:54Perhaps I'd had a bit of a rough day or a morning with Jack,
0:29:54 > 0:29:58getting him to school, and then coming back.
0:29:58 > 0:30:04Nine times out of ten, Jack didn't want to come back in the house because it was just... Just a mess.
0:30:05 > 0:30:09You keep saying, "It'll be done soon, Jack. It will be done soon, Jack."
0:30:09 > 0:30:12But you know deep down in your heart of hearts
0:30:12 > 0:30:15it's going to take a hell of a long time to get it straight.
0:30:15 > 0:30:19- Maybe Jack will be calmer if he has his own space.- I think so.
0:30:19 > 0:30:21And it will be somewhere for him to retreat to
0:30:21 > 0:30:24if he wants a bit of time out himself.
0:30:24 > 0:30:26So how does life change?
0:30:26 > 0:30:29It'll be so much easier. The pressure would be off.
0:30:29 > 0:30:31I can't believe it, Nick, honestly.
0:30:31 > 0:30:34You're sitting here next to me now and I still can't believe it!
0:30:34 > 0:30:38- You'll have to believe it when you walk in. I think it's going to be quite emotional.- Yes.
0:30:38 > 0:30:41But I will just be glad to be settled and back home,
0:30:41 > 0:30:43with everything back to normal.
0:30:46 > 0:30:48As normal as they can be.
0:30:49 > 0:30:50Nearer normal.
0:30:52 > 0:30:53It's a dream.
0:30:56 > 0:31:00We can't make all the other difficulties that you face any better,
0:31:00 > 0:31:04but we can certainly give you a better environment in which to face them.
0:31:04 > 0:31:06That would be lovely.
0:31:13 > 0:31:18Back on site, things are going at a million miles an hour.
0:31:18 > 0:31:20But there's always time for little good grace.
0:31:22 > 0:31:25Can I just, on behalf of myself, commend you on this decision
0:31:25 > 0:31:30to higher this up because I was totally disagreeing with everyone yesterday quietly
0:31:30 > 0:31:35and I think it has just finished this whole open space off.
0:31:35 > 0:31:39Raising it up by 350 mil might not sound like a lot.
0:31:39 > 0:31:42That much, Charlie's pushed it up.
0:31:43 > 0:31:46It's a wonderful thing.
0:31:46 > 0:31:50- Thank you. I commend you on behalf of me.- Thank you very much, mate.
0:31:50 > 0:31:51That's brilliant.
0:31:51 > 0:31:53That's unbelievable!
0:31:53 > 0:31:58I think that's the first time I've ever seen Chris admit he was wrong.
0:31:59 > 0:32:02- This is your design, isn't it? This front garden.- Yes.
0:32:02 > 0:32:07- You've got a load of tarmac up here. - Loads of it. Loads of tarmac.
0:32:07 > 0:32:10Tarmac and gravel and concrete kerbstones.
0:32:10 > 0:32:15If I had my way, up the driveway, I'm going to put double yellow lines up there.
0:32:16 > 0:32:21- Have double yellow lines up the driveway.- Cats eyes!- Cats eyes!
0:32:21 > 0:32:25- Cats eyes up the middle.- There's going to be no messing around.
0:32:25 > 0:32:28There's going to be nothing organic, flowery or fruity about it.
0:32:28 > 0:32:30They can park their car and let the rain run off.
0:32:30 > 0:32:33Can I just mention, in amongst your garden talk,
0:32:33 > 0:32:35there's a building needs doing.
0:32:35 > 0:32:38Remember? It's the big thing in between the front and the back garden
0:32:38 > 0:32:41that you were arguing about.
0:32:41 > 0:32:45You wouldn't catch our plasterers messing about with plants and raised flowerbeds.
0:32:45 > 0:32:47No. These are men on a mission.
0:32:47 > 0:32:50Absolutely immense push, lads. This is phenomenal.
0:32:50 > 0:32:54It can all be drying out, we can get the kitchen in, we can get the floors down.
0:32:54 > 0:32:56Happy days. Brilliant. Thank you, guys.
0:32:56 > 0:33:01- Thanks for having us.- But you have left little bit around the corner!
0:33:03 > 0:33:07# I don't care about the soaps No, I don't care about the soaps
0:33:08 > 0:33:12# Though I must feel like I'm in an Eastenders episode. #
0:33:12 > 0:33:16To the untrained eye, it would look like we haven't done a great deal in here.
0:33:16 > 0:33:21But this is all prepped ready for plastering tomorrow and that will mean in just three days,
0:33:21 > 0:33:24the whole of the upstairs will be plastered.
0:33:24 > 0:33:26Downstairs is flying along as well.
0:33:26 > 0:33:29Another thing, and don't tell Charlie I said this, but he's right.
0:33:29 > 0:33:34This does look like a very big landing, which means it feels like a big house, even if it isn't.
0:33:34 > 0:33:36Very nice.
0:33:39 > 0:33:44The ground is so hard it won't defrost, so we're going to have to defrost it with a big burner.
0:33:44 > 0:33:48If the ground is like that, what about the poor old plants?
0:33:52 > 0:33:54Permafrost has just set in.
0:33:54 > 0:33:58We've got at least three inches on the top which is absolutely rock solid.
0:33:58 > 0:34:01Feel free to try it with the pick.
0:34:07 > 0:34:09That is ridiculous!
0:34:09 > 0:34:14It's difficult to show you on screen just how cold it is, but it's freezing.
0:34:14 > 0:34:17The grass won't take root on frozen soil so the flamethrower
0:34:17 > 0:34:21is our only hope if we're going to get this garden done in time.
0:34:21 > 0:34:25If Mark's feeling inadequate, he's certainly not showing it.
0:34:25 > 0:34:27This is what you call gardening. I'm telling you.
0:34:27 > 0:34:30None of this poncing around with snippers and stuff.
0:34:30 > 0:34:32Get one of these in your garden.
0:34:32 > 0:34:35The boys have got the clear all this back today for the path.
0:34:35 > 0:34:38What we're trying to do is make a practical space in the front of the house
0:34:38 > 0:34:43so they can move Jack around and get him in and out of the house without hurting himself.
0:34:43 > 0:34:45Really, that's what it's about.
0:34:46 > 0:34:50They've all been laughing at me because I wanted this all Tarmaced
0:34:50 > 0:34:53but I tell you what, as far as I'm concerned, it's a work of art.
0:34:53 > 0:34:57- Definitely.- It's a work of art. - That's why they've sent us.- Exactly.
0:34:57 > 0:34:59The A-Team!
0:34:59 > 0:35:02I think Mark might be getting into this design thing.
0:35:02 > 0:35:05Three, two...
0:35:05 > 0:35:09Will it fit? Will it fit?
0:35:09 > 0:35:13Hooray! Look at that there! Don't you dare walk on that.
0:35:13 > 0:35:16If you're coming out here, clean your feet.
0:35:16 > 0:35:21You know when they paved paradise to put up a parking lot, it was Mark that won the contract!
0:35:21 > 0:35:25What's the difference between a buffalo and a bison?
0:35:26 > 0:35:28You can wash your hands in a bison!
0:35:28 > 0:35:31Yes, jokes and building. All you have to do is feed him.
0:35:31 > 0:35:36Keep your hands and feet away from his mouth when he's eating and you'll be perfectly safe.
0:35:36 > 0:35:41- Oh look, there's a kitchen going in. - What have you got for us, Pete? - Nice cream kitchen. Nice and light.
0:35:41 > 0:35:46- It's going to bring a lot of light. It's a proper cook's kitchen. - The clock is ticking.
0:35:46 > 0:35:49- Thank you very much.- See you later. - All right. Nice one.
0:35:56 > 0:35:59What do you think? It's beautiful isn't it?
0:35:59 > 0:36:02- He's overdone the tarmac a bit.- What? - You've overdone the tarmac a bit.
0:36:02 > 0:36:05I'd ignore him saying that you've overdone it.
0:36:05 > 0:36:10I think what you've done is provide a very reasonable environment for them to put their cars.
0:36:10 > 0:36:13- From a disabled point of view... - What's that?
0:36:13 > 0:36:18- What is it?- Insulation. - That's our insulation?
0:36:18 > 0:36:22- What have you got on board? - Insulation.- Insulation? For here?
0:36:22 > 0:36:25- The whole lorryload? - The whole lorryload.
0:36:25 > 0:36:28- Who's overdone it then? - So let me just check.
0:36:28 > 0:36:32You think he might have overdone the tarmac a little bit?!
0:36:34 > 0:36:37And that is the amount of insulation you've ordered for the house?!
0:36:37 > 0:36:41Luckily for you, I'm currently thinking about insulating my house at home!
0:36:41 > 0:36:44I might be able to help you out here.
0:36:44 > 0:36:48Now you mention it, I might do my house as well while I'm at it!
0:36:48 > 0:36:52You can't be serious. How many bales have you got on there?
0:36:52 > 0:36:54Oh, my God!
0:36:56 > 0:36:58- I know!- There's more on that side. - Yes.
0:36:58 > 0:37:03On the upside, at least it's only come from Stourbridge up the road.
0:37:03 > 0:37:04Poland.
0:37:08 > 0:37:12I think our eco-warrior needs to check his maths.
0:37:12 > 0:37:15Its 2.6 metres by five metres
0:37:15 > 0:37:18so we need 40 square metres, minus the six square metres.
0:37:18 > 0:37:2234 metres of the hemp stuff, which is 11 bales.
0:37:22 > 0:37:28That is 6.5 by three, which is 19.5, times two, which is 39.
0:37:28 > 0:37:31Divided by a half, which is about 80.
0:37:31 > 0:37:34Plus the 12, which is 92.
0:37:34 > 0:37:40So that's about four of the big bales and 11 bales of the hemp.
0:37:40 > 0:37:42If you'd like to take part in "Dodgy Maths Weekly",
0:37:42 > 0:37:47write in to the BBC and you can take part in next week's challenge.
0:37:47 > 0:37:52I know it seems insane, but it isn't. Can we get it off?
0:37:52 > 0:37:57'It is insane! It's insane! By anybody's standards, it's insane!'
0:37:59 > 0:38:04With tonnes of insulation lining the loft, a brand spanking new boiler and ten powerful radiators,
0:38:04 > 0:38:08this house is going to be seriously toasty.
0:38:08 > 0:38:11- Shall we have a quick tea break? - But not quite yet.
0:38:11 > 0:38:16We're emptying the site so that the boys can fill the central heating system up and listen for leaks.
0:38:18 > 0:38:22(You see, there's more than 300 metres of piping
0:38:22 > 0:38:26(running through this place and it only takes one leak to sink the whole ship.)
0:38:29 > 0:38:32Hold on, that doesn't look right.
0:38:32 > 0:38:35You can see a mark on the ceiling below so we've got a rough idea,
0:38:35 > 0:38:38because only a few of us have done the plumbing,
0:38:38 > 0:38:40so we know where we put all our pipework.
0:38:40 > 0:38:44There's only a certain amount of pipework that could be leaking.
0:38:44 > 0:38:46It's under the floor somewhere.
0:38:46 > 0:38:49All the floors are laid and all the carpets are laid down.
0:38:49 > 0:38:51I sniff disaster!
0:38:54 > 0:38:58Unfortunately, a dramatic problem calls for a dramatic solution.
0:38:58 > 0:39:01In a way, plumbing, if you've got a leak, you can see it.
0:39:01 > 0:39:05But electrics, if it's not running there, you don't know where it's broken.
0:39:05 > 0:39:08True, Billy, but normally when there's an issue with the electrics,
0:39:08 > 0:39:12we just work backwards from where you last were!
0:39:12 > 0:39:16It's best to pressurise the system, find out exactly where it's coming from
0:39:16 > 0:39:19and then drain the system quickly.
0:39:19 > 0:39:22- No-one's used the toilet, have they? - Oh, Christopher!
0:39:22 > 0:39:26We've got two teams of plumbers working on this and neither of them
0:39:26 > 0:39:29will want to be responsible for it, will they?
0:39:29 > 0:39:32- No.- Your honour, as a plumber is that your joints are right.
0:39:32 > 0:39:35- Without a doubt. - So what is it?- Can you see anything?
0:39:36 > 0:39:40- What is it?- A nail through the pipe.
0:39:40 > 0:39:42Skirting board nail through the pipe!
0:39:42 > 0:39:45- So it was nothing to do with the plumbers then?- No.
0:39:45 > 0:39:48- The plumbers' honour is intact. - See how happy he is about that?
0:39:48 > 0:39:51Not now, cos we've got to fix it.
0:39:57 > 0:40:00We've been doing these DIY SOS Big Builds for two years now
0:40:00 > 0:40:03and it never fails to amaze me how these things come together.
0:40:03 > 0:40:05But it's a fairly straightforward formula.
0:40:05 > 0:40:08Essentially, what you need is an ocean of goodwill
0:40:08 > 0:40:11and people who are prepared to work themselves to a standstill
0:40:11 > 0:40:13for ten days for no financial reward.
0:40:13 > 0:40:17Just for knowing that they've done something good for people who really deserve it.
0:40:17 > 0:40:22We will finish this over the next 24 hours, because we've got amazing people working on it.
0:40:32 > 0:40:36I never thought I'd say this, but hooray, it's raining!
0:40:36 > 0:40:40No, I'm not mad. It means the ground has finally started to thaw out
0:40:40 > 0:40:42and we can mix in some fresh topsoil.
0:40:42 > 0:40:47So how is it going to go? Have we got enough time left because this is the last run-in?
0:40:47 > 0:40:51- Have we got time to tidy this garden?- We've got a great plan. I reckon we're looking good.
0:40:51 > 0:40:54We should be hitting the turf about 2.00pm or 3.00pm,
0:40:54 > 0:40:58so we'll have the last couple of hours of daylight to put that down
0:40:58 > 0:41:01- and get it all flat.- All right. I'll leave you to it.
0:41:10 > 0:41:14Out front, Mark's driveway is a vision in black.
0:41:14 > 0:41:18- You must be very proud.- Proud? It's like I've had twins!
0:41:18 > 0:41:20That's the level of pride.
0:41:20 > 0:41:23They're a good looking bunch as well, aren't they?
0:41:23 > 0:41:26- They are.- Have you ever thought of doing a calendar, you guys?
0:41:29 > 0:41:32We tried a DIY SOS calendar once.
0:41:32 > 0:41:36Let's just say they weren't exactly bestsellers.
0:41:36 > 0:41:37It's a work of art.
0:41:39 > 0:41:43Our Black Country builders have been nothing less than immense.
0:41:43 > 0:41:47Now it's just the spit, polish and finishing touches to go.
0:41:47 > 0:41:50- It's going to look good, isn't it? - It's going to look great.
0:41:50 > 0:41:53- It's quite a change around. - I can't wait to see it on the reveal.
0:41:53 > 0:41:56I can't believe the difference from the first day,
0:41:56 > 0:41:59when you came in and saw the state that everything was in.
0:41:59 > 0:42:03You turned up two days before you put the carpets down to take measurements
0:42:03 > 0:42:06- and I could see you thinking... - This isn't going to be ready. It's amazing.
0:42:06 > 0:42:09It's amazing how they've managed to do it in the time.
0:42:09 > 0:42:13And incredibly, (DUDLEY ACCENT) done it in time we have.
0:42:20 > 0:42:22Just nine days ago, we arrived
0:42:22 > 0:42:26to find a family, not only battling Fragile X syndrome, but living
0:42:26 > 0:42:29in a dark, cold and cramped building site.
0:42:29 > 0:42:31With no money left, and no way out,
0:42:31 > 0:42:35Wayne and Joanne were exhausted and desperate for help.
0:42:35 > 0:42:40By trying to make it better for the kiddies, it seems as if we've made it worse.
0:42:40 > 0:42:44Jack...he doesn't really want to come home.
0:42:44 > 0:42:48It's probably my fault as well, because I couldn't finish it myself.
0:42:49 > 0:42:52And, I wish I could.
0:42:54 > 0:42:55When we asked the question,
0:42:55 > 0:42:58an army of local trades put their hands up,
0:42:58 > 0:43:00donating over 4,000 man-hours
0:43:00 > 0:43:04to give the family a home they'd want to come back to.
0:43:10 > 0:43:15Together, we've demolished the old dark and cluttered kitchen.
0:43:15 > 0:43:16Knocking through into the extension,
0:43:16 > 0:43:20to create a huge open-plan living space.
0:43:21 > 0:43:23The large family dining area
0:43:23 > 0:43:26leads into an open and light, modern kitchen,
0:43:26 > 0:43:28complete with the appliances
0:43:28 > 0:43:30and surface areas they were so lacking.
0:43:33 > 0:43:35The slate-floored utility room
0:43:35 > 0:43:37is equipped with plenty of storage space
0:43:37 > 0:43:40and a downstairs toilet will come in useful
0:43:40 > 0:43:42when Jack starts potty training again.
0:43:44 > 0:43:47Upstairs, we've taken out the old bathroom
0:43:47 > 0:43:48to create a huge landing area
0:43:48 > 0:43:51that gives the whole space a central focus
0:43:51 > 0:43:54and I've got to admit, makes the house feel massive!
0:43:57 > 0:43:58With Charlie's raised lintel,
0:43:58 > 0:44:01the extension now feels part of the old house
0:44:01 > 0:44:04and leads to two bedrooms, giving Jack and Ginny
0:44:04 > 0:44:08the separate spaces they need to have a good night's sleep
0:44:08 > 0:44:11and develop at their own rates.
0:44:11 > 0:44:13After years of living in the smallest room,
0:44:13 > 0:44:17Katie finally has the large and luxurious adult space she so deserves.
0:44:17 > 0:44:20Somewhere she can retreat to and make her own.
0:44:22 > 0:44:24There's a new master bathroom,
0:44:24 > 0:44:27complete with waterfall taps that should keep Jack happy.
0:44:30 > 0:44:33And Joanne and Wayne have a new plush bedroom,
0:44:33 > 0:44:38transformed from the cramped room Jack and Ginny once shared.
0:44:38 > 0:44:41We've even managed to fit in an ensuite bathroom,
0:44:41 > 0:44:44making the morning and evening ritual much easier
0:44:44 > 0:44:45for all five of them.
0:44:46 > 0:44:49Finally, the back garden has been transformed
0:44:49 > 0:44:51from the mud pit it once was,
0:44:51 > 0:44:53into a stunning low-maintenance garden,
0:44:53 > 0:44:57where the kids can safely burn off some energy.
0:44:57 > 0:44:59There's a large decked area
0:44:59 > 0:45:02and a safe water feature that Jack can play with
0:45:02 > 0:45:04in plain sight from the kitchen.
0:45:04 > 0:45:07Giving him a sense of, what was it again?
0:45:07 > 0:45:09Agency?
0:45:11 > 0:45:1416 months after they started,
0:45:14 > 0:45:16the build is finally finished.
0:45:16 > 0:45:19Wayne can now reclaim his life with Joanne and the children
0:45:19 > 0:45:21in a home they'll want to come back to.
0:45:21 > 0:45:25Joanne's brother Andy knows better than anyone
0:45:25 > 0:45:28how much this will mean to them.
0:45:28 > 0:45:31My sister's very, very emotional.
0:45:31 > 0:45:33So, if I can just pre-warn Worcester and Hereford,
0:45:33 > 0:45:36you're going to be flooded.
0:45:36 > 0:45:39Well before the bad weather kicks in, because she...honestly.
0:45:39 > 0:45:41When she opens that door, when it's all done,
0:45:41 > 0:45:44she walks into there, she'll cry.
0:45:44 > 0:45:48This is going to be immense for her. It really is going to be immense.
0:45:52 > 0:45:54What was wrong with your house?
0:45:54 > 0:45:56It was awful.
0:45:56 > 0:45:59I don't think we could ever have finished it. It was horrible.
0:45:59 > 0:46:03- What we hoping for?- Just a home. - Just normal.
0:46:03 > 0:46:08Comfy, for the kids, not to walk on cold floors and things like that.
0:46:08 > 0:46:10For Jack to want to come home as well and Ginny.
0:46:10 > 0:46:14I hope we've given you what you needed.
0:46:14 > 0:46:16Open your eyes.
0:46:23 > 0:46:24Thank you.
0:46:25 > 0:46:27It's not my house!
0:46:28 > 0:46:30No, it is! That's the cool thing!
0:46:35 > 0:46:38- Do you like it?- Yeah.
0:46:39 > 0:46:43- Brilliant.- Do you know where you are? - No.
0:46:43 > 0:46:46- Thanks.- Thank you.
0:46:46 > 0:46:50So we took out the wall between what was the old kitchen...
0:46:50 > 0:46:53This is your extension, basically.
0:46:53 > 0:46:55- Oh, God!- A new kitchen.
0:46:55 > 0:46:58I know. It's lovely. Eventually.
0:46:58 > 0:47:00Good grief!
0:47:02 > 0:47:04Oh, Nick, it's fantastic, honestly.
0:47:04 > 0:47:07- Brilliant.- I don't think I'm going to stop now.
0:47:07 > 0:47:10Is this the kind of family area that you were hoping for?
0:47:10 > 0:47:12- And more!- Nothing like this.
0:47:12 > 0:47:13- We could never have done this.- Never.
0:47:13 > 0:47:16I'd never have imagined in a million years it would look like this.
0:47:16 > 0:47:19Honestly, it's absolutely fantastic.
0:47:19 > 0:47:20It's absolutely perfect.
0:47:20 > 0:47:24- You haven't found a washing machine or tumble-dryer yet.- No.
0:47:24 > 0:47:26Well, come through this way.
0:47:28 > 0:47:30Oh, d...!
0:47:30 > 0:47:32Oh! Oh, my...!
0:47:32 > 0:47:35Oh!
0:47:35 > 0:47:38SHE SOBS: Thank you so much, Nick!
0:47:39 > 0:47:42It's funny, a lot of people will be wondering why you're so emotional
0:47:42 > 0:47:44about a utility room and a downstairs loo, but it makes
0:47:44 > 0:47:46- a big difference, doesn't it?- Yeah.
0:47:46 > 0:47:48- So, you've got a moppable floor. - Yeah.
0:47:48 > 0:47:50- Having the extra sink in here is great...- Yeah.
0:47:50 > 0:47:53- ..but Jack loves to play with water. - Ooh, yeah.
0:47:53 > 0:47:55- That can be his own sink.- It can.
0:47:55 > 0:47:58- He can make as much mess as he wants, you can mop it up.- Yeah.
0:47:58 > 0:48:01Also, we wanted to somehow get a downstairs loo in for Jack as well.
0:48:01 > 0:48:04- Oh, yeah. - It's not about just looking good,
0:48:04 > 0:48:05it has to work for you,
0:48:05 > 0:48:08it has to make your lives easier and more comfortable.
0:48:08 > 0:48:11It's fantastic.
0:48:17 > 0:48:20- So, it's a new staircase, as you can see.- Oh, God.
0:48:23 > 0:48:25Out of this world.
0:48:27 > 0:48:29Oh, God!
0:48:33 > 0:48:36It's lovely, it's absolutely brilliant.
0:48:36 > 0:48:40It's huge! The kids could play...on the landing!
0:48:45 > 0:48:47Oh, my life!
0:48:48 > 0:48:51- Fantastic, isn't it? Lovely, modern toilet.- I know!
0:48:51 > 0:48:53Fantastic new bathroom.
0:48:53 > 0:48:55And really beautiful taps on this,
0:48:55 > 0:48:58with a waterfall jet, so whenever there's water,
0:48:58 > 0:49:02- and you want to put Jack in the bath or something...- Yeah.
0:49:02 > 0:49:04..try and make it as interesting as possible.
0:49:04 > 0:49:06- So you'll see that the... - Oh, he'll love that.
0:49:06 > 0:49:09- So you get like a waterfall tap. - He'll love that!
0:49:09 > 0:49:12And the same on this one.
0:49:13 > 0:49:16God, he's going to absolutely love that.
0:49:17 > 0:49:20JOANNE SOBS
0:49:20 > 0:49:22Thank you so much.
0:49:24 > 0:49:26Oh!
0:49:27 > 0:49:29Oh!
0:49:30 > 0:49:34So, in order of rooms, which way round shall we do this?
0:49:34 > 0:49:36- Shall we start with Jack's? - Yeah, and Ginny's, yeah,
0:49:36 > 0:49:38- Jack's first, yeah.- All right.
0:49:38 > 0:49:41I'm not bothered about mine, really, as long as they...
0:49:41 > 0:49:44Well, to be honest, we tidied yours up a bit, that was all we could do.
0:49:44 > 0:49:47Jack's is through this way - would you like to go and have a look?
0:49:47 > 0:49:49- Yeah.- Go on, on you go.
0:49:56 > 0:49:58It's great.
0:49:59 > 0:50:04- It is. Lovely.- Proper boy's room, this is, this is lovely.- Yeah.
0:50:04 > 0:50:06- Oh, he's going to love it.- He is.
0:50:06 > 0:50:08- Look at it!- Bed's massive!
0:50:09 > 0:50:13- Oh, he's going to absolutely love this.- Yeah.
0:50:13 > 0:50:16- It's just the job. - Just right for him.- It is, isn't it?
0:50:19 > 0:50:20Ho-ho!
0:50:22 > 0:50:25- Oh, our Ginny's going to love this. - She will love this.
0:50:26 > 0:50:28- Oh!- It's ace.
0:50:28 > 0:50:32Well, the old room was just cold and...
0:50:32 > 0:50:34It was horrible, wasn't it, Wayne?
0:50:34 > 0:50:36- They're going to absolutely love this.- Yeah.
0:50:36 > 0:50:39I can't wait to see their faces when they see it.
0:50:39 > 0:50:42- You're sure we've got the kids' rooms right?- Absolutely spot-on.
0:50:42 > 0:50:45- Right, the next room - that's a bit different, isn't it?- Yeah.
0:50:45 > 0:50:48We need something a bit more... elegant, really.
0:50:48 > 0:50:50Want to go and see that one? Ready?
0:50:53 > 0:50:56- How many rooms have we got now, Wayne! - THEY LAUGH
0:51:03 > 0:51:05JOANNE SNIFFLES
0:51:05 > 0:51:07Oh!
0:51:09 > 0:51:12- Oh, thank you so much, honestly! - Thank you.
0:51:12 > 0:51:14It's absolutely beautiful.
0:51:14 > 0:51:17And I always wanted bedside tables with lamps on - always.
0:51:17 > 0:51:20But they're not yours!
0:51:20 > 0:51:22- This is Katie's! - Is this Katie's room?!
0:51:22 > 0:51:24- Katie's room?!- No way! - This Katie's room!
0:51:24 > 0:51:26I thought it was our room!
0:51:26 > 0:51:28- This is Kate's room!- Yeah!
0:51:28 > 0:51:31- Oh!- I told you, we couldn't get round to yours, we had too much on!
0:51:31 > 0:51:33Despite the fact she's growing up now,
0:51:33 > 0:51:36she's always been your little princess, hasn't she?
0:51:36 > 0:51:39- I know you wanted her to have a beautiful room.- She will love it.
0:51:39 > 0:51:42Well, that leaves just one room, then, doesn't it?
0:51:42 > 0:51:45We've tidied it up a bit, but it means you end up in the back corner.
0:51:45 > 0:51:48- Yeah.- Is that all right?- Yeah.- You want to come and have a look?- Yeah.
0:51:55 > 0:51:58Oh, my...!
0:52:00 > 0:52:01Brilliant.
0:52:01 > 0:52:03This ain't my room.
0:52:03 > 0:52:05Mine was magnolia and...!
0:52:07 > 0:52:08Plenty of wardrobe space.
0:52:08 > 0:52:12- Pretty bed...- I love it. I love the colours, everything.
0:52:12 > 0:52:15- I absolutely love it, absolutely love it.- Yeah!
0:52:15 > 0:52:19It's absolutely beautiful, Nick - really, really, beautiful.
0:52:20 > 0:52:23- That's your cupboard door over there, isn't it?- Yeah -
0:52:23 > 0:52:26- the old cubby-hole.- Have a look, because we've made it a bit bigger.
0:52:26 > 0:52:28I'm frightened to look.
0:52:30 > 0:52:32Oh, my god, we've got an en suite!
0:52:33 > 0:52:35JOANNE GASPS
0:52:37 > 0:52:39It's absolutely brilliant.
0:52:39 > 0:52:42We thought it was really important to have separate bathrooms.
0:52:42 > 0:52:45- Jack likes to play in the bathroom for a long time...- Yeah.
0:52:45 > 0:52:48..so if you need to get to work or anything else is going on,
0:52:48 > 0:52:51- and you can't get into the bathroom because Jack's in there...- Yeah.
0:52:51 > 0:52:54..you need somewhere else, and the whole purpose of the house,
0:52:54 > 0:52:57and the design of it, is to make it work for you,
0:52:57 > 0:53:00dealing with everything you have to deal with every day.
0:53:00 > 0:53:02So we're hoping...
0:53:02 > 0:53:05- that this is going to make life a little easier.- Yeah.
0:53:05 > 0:53:06It's fantastic.
0:53:11 > 0:53:14I think it's just unbelievable - unbelievable.
0:53:14 > 0:53:17- You've just changed everything - it's not our house.- No.
0:53:17 > 0:53:19It'll take us a while to adjust
0:53:19 > 0:53:22and... Because we'll just keep walking round this house...
0:53:22 > 0:53:24- Not thinking it's ours.- Yeah.
0:53:24 > 0:53:27- Thinking we've got to give it you back!- Yeah, yeah.
0:53:27 > 0:53:29somebody's going to come and say,
0:53:29 > 0:53:32- "No, you've got to go back to how you was."- Mmm.
0:53:33 > 0:53:36- It's unbelievable. - And the kiddies...
0:53:37 > 0:53:39And our Kate...
0:53:40 > 0:53:43Our Kate - I can't wait to see her face.
0:53:49 > 0:53:51KATE GASPS
0:53:51 > 0:53:53Oh, my God!
0:53:57 > 0:53:59Ain't it lovely, babe?
0:53:59 > 0:54:02KATE SOBS
0:54:03 > 0:54:05Oh, my God!
0:54:07 > 0:54:10I would never have imagined it like this.
0:54:10 > 0:54:12Oh...
0:54:12 > 0:54:13Are you happy, babe?
0:54:13 > 0:54:15Aw!
0:54:16 > 0:54:18It's lovely.
0:54:20 > 0:54:21It's beautiful.
0:54:21 > 0:54:23- Really nice.- We'll never see you now.
0:54:23 > 0:54:25No! THEY LAUGH
0:54:25 > 0:54:28Jo - why don't you tell her why she deserves a room like this?
0:54:28 > 0:54:31She's lovely. And I love her to bits.
0:54:31 > 0:54:34There's a lot of times you've needed me,
0:54:34 > 0:54:37and I haven't been able to... see to Katie.
0:54:37 > 0:54:41There's times I've been on the phone and I'll..
0:54:43 > 0:54:45And I have been...down,
0:54:45 > 0:54:48- and I'm sorry, Katie. - That's all right.
0:54:49 > 0:54:51But, erm, you really deserve this, you're a good kid.
0:54:51 > 0:54:54- And you do as well. - I love you to bits.
0:54:54 > 0:54:55I do.
0:55:00 > 0:55:02Wow!
0:55:02 > 0:55:04- Huh!- What do you reckon?- Wow!
0:55:04 > 0:55:06It's nice!
0:55:06 > 0:55:10- It's really comfortable.- Do you like this seat that they've done for you?
0:55:10 > 0:55:12Yeah.
0:55:12 > 0:55:14- I love the bed as well.- Do you?
0:55:14 > 0:55:16Yeah.
0:55:19 > 0:55:21Wow! Jack...!
0:55:21 > 0:55:24- Jack's.- This is Jack's!
0:55:24 > 0:55:27Oh, Ted asleep.
0:55:27 > 0:55:29Do you love it?
0:55:29 > 0:55:31It's Jack's room! New bed!
0:55:31 > 0:55:32Look.
0:55:32 > 0:55:34It's a van there.
0:55:34 > 0:55:38- Can I play?- Of course you can play, it's your room.
0:55:38 > 0:55:40- Wow!- Look!
0:55:40 > 0:55:42Look at the cars!
0:55:42 > 0:55:46- Does Teddy love the room? - Yeah - you do, don't you?
0:55:46 > 0:55:48- Mmm...- Mwah!- Mwah! Love ya.
0:55:48 > 0:55:49Love you.
0:55:49 > 0:55:52- TOY CAR ALARM SOUNDS - He seems a lot more contented.
0:55:52 > 0:55:55- Hello, farmer... - What a difference.
0:55:56 > 0:55:58Down, down, down.
0:55:58 > 0:56:00You want to come down?
0:56:02 > 0:56:04- Oh, my God!- Oh, my...!
0:56:08 > 0:56:10Look at the water feature!
0:56:10 > 0:56:11Jack, look!
0:56:11 > 0:56:13Wow!
0:56:13 > 0:56:15Look at the water!
0:56:19 > 0:56:22Nice area to sit, little beds and things.
0:56:22 > 0:56:26- It's absolutely beautiful. - I could never have dreamt it.
0:56:26 > 0:56:29Come and say hello to the people who did all the work.
0:56:31 > 0:56:33'This bit is scary enough for anyone,
0:56:33 > 0:56:38'but for Jack, we're worried it could be just too overwhelming.'
0:56:43 > 0:56:45PEOPLE IN CROWD: Hurray!
0:57:07 > 0:57:10He's doing a lap of honour over there!
0:57:10 > 0:57:13NICK LAUGHS, APPLAUSE CONTINUES
0:57:13 > 0:57:15We didn't think he'd do it!
0:57:19 > 0:57:22Well done, chap!
0:57:22 > 0:57:25I'm not very good at things like this, talking in front of house,
0:57:25 > 0:57:28but, er, thank you very much - I'm in debt to you all
0:57:28 > 0:57:31for the rest of my life. Thank you very much.
0:57:31 > 0:57:33- WOMAN:- You're welcome!
0:57:41 > 0:57:44Can't believe you've done this for me. You don't know me from Adam.
0:57:44 > 0:57:47Thanks ever such a lot. If ever you need a favour...
0:57:47 > 0:57:50- LAUGHTER - ..you know where to come, all right?
0:57:50 > 0:57:54To be honest, having met some of them, that's a very dodgy offer!
0:57:55 > 0:57:58Ladies and gentlemen, will you please come forward and say hello.
0:57:58 > 0:58:00You all right...?
0:58:01 > 0:58:03How are you...?
0:58:03 > 0:58:05Thanks ever such a lot.
0:58:05 > 0:58:07You're so welcome.
0:58:10 > 0:58:13And you've all done it in all this time!
0:58:13 > 0:58:15You enjoy it...!
0:58:15 > 0:58:17We all know that times are tough at the moment,
0:58:17 > 0:58:19and in every street in the country,
0:58:19 > 0:58:21there will be a family struggling to get by, like this family.
0:58:21 > 0:58:24And we all think something should be done about it.
0:58:24 > 0:58:27But whilst we're waiting for somebody else to do something,
0:58:27 > 0:58:29we could do something ourselves, like these people.
0:58:29 > 0:58:32They've come out and given up time to change a family's life.
0:58:32 > 0:58:34And it WILL change their lives.
0:58:34 > 0:58:37Maybe you know somebody who needs your help.
0:58:42 > 0:58:43Oh, yes!
0:58:48 > 0:58:51I'm Billy, I'm the electrician!
0:58:53 > 0:58:55Thank you very much.
0:58:55 > 0:58:58Honestly, thanks ever such a lot.
0:58:59 > 0:59:00Aw, love you.
0:59:08 > 0:59:11Subtitles by Red Bee Media Ltd