0:00:04 > 0:00:07# La-la-la-la-la-la-la La-la-la-la-la-la-la
0:00:07 > 0:00:12# Welcome to The Furchester Hotel
0:00:12 > 0:00:14# Your room is ready for you
0:00:14 > 0:00:16# Just need to get the bed
0:00:16 > 0:00:18# The lamp, the desk, the rug, the sink
0:00:18 > 0:00:20# A pillow for your head
0:00:20 > 0:00:23BOTH: # The hotel's run by monsters and stands beyond compare
0:00:23 > 0:00:26ALL: # We've got the kind of service you won't find anywhere
0:00:26 > 0:00:31# So welcome to The Furchester
0:00:31 > 0:00:34# La-la-la-la-la-la La-la-la-la-la-la
0:00:34 > 0:00:38# Welcome to The Furchester
0:00:38 > 0:00:41# La-la-la-la-la-la La-la-la-la-la-la
0:00:41 > 0:00:43- # Dine in style - So genteel
0:00:43 > 0:00:45# Cookie come with every meal!
0:00:45 > 0:00:48ALL: # La-la-la-la La-la-la-la-la-la-laa
0:00:48 > 0:00:50- # Here's your key - So check right in
0:00:50 > 0:00:52ALL: # Let your furry stay begin
0:00:52 > 0:00:57# Welcome to The Furchester Hotel! #
0:01:09 > 0:01:13Ta-dah! Oh boy, oh boy, Elmo's so excited.
0:01:13 > 0:01:14Me, too!
0:01:14 > 0:01:18It's not every day we get to star in our very own video.
0:01:18 > 0:01:19Oh, Elmo, hair.
0:01:19 > 0:01:22Huh? Oh, that's embarrassing!
0:01:23 > 0:01:26Yeah, it was a great idea that your mum had.
0:01:26 > 0:01:29Oh, Fergus, let me.
0:01:29 > 0:01:31Ooh, when people see the video,
0:01:31 > 0:01:35they're going to want to stay at our lovely hotel!
0:01:35 > 0:01:36Yes...
0:01:36 > 0:01:42Oh, yes! Get the camera set up, Carol. I can work with this.
0:01:42 > 0:01:43SHE GASPS
0:01:43 > 0:01:47You must be the director of our video!
0:01:47 > 0:01:51Welcome to The Furchester Hotel, Mr Director.
0:01:51 > 0:01:53What? You're...
0:01:53 > 0:01:54You're monsters!
0:01:54 > 0:01:56Ha-ha, through and through!
0:01:56 > 0:02:00- Oh, and this is our daughter, Phoebe Furchester-Fuzz.- Hello.
0:02:00 > 0:02:03- and our nephew, Elmo. - ELMO: Oh, yes. Hi, hello.
0:02:03 > 0:02:07I mean, I just didn't know that this was a monster hotel.
0:02:07 > 0:02:10Oh, with a half-star rating!
0:02:11 > 0:02:14But it's not just for monsters, you know.
0:02:14 > 0:02:18Yes, we've got guests of all kinds! Animal, vegetable, mineral...
0:02:18 > 0:02:22Whoa! Oh, so I see! Ha-ha!
0:02:22 > 0:02:27Well, I guess a hotel is a hotel, so why don't we get started?
0:02:27 > 0:02:28Oh, Funella, my sweet,
0:02:28 > 0:02:33why don't you show Mr Director how you welcome the guests?
0:02:33 > 0:02:35Well, this is great! It's just great!
0:02:35 > 0:02:38- BELL RINGS - Ooh, here comes a guest now!
0:02:38 > 0:02:40Go, go, go, go!
0:02:42 > 0:02:43How charming...
0:02:43 > 0:02:46Carol, quick! The door, the door, the door!
0:02:46 > 0:02:48Ahh!
0:02:48 > 0:02:51The revolving door is speeding up again!
0:02:51 > 0:02:52- Whoa!- Ahh!
0:02:52 > 0:02:58Don't worry, I can solve the problem. Watch, Mr Director.
0:02:58 > 0:02:59OK.
0:03:00 > 0:03:02HE SQUAWKS
0:03:02 > 0:03:04Ooh, ha-ha!
0:03:04 > 0:03:06Ah.
0:03:06 > 0:03:07Whoa!
0:03:07 > 0:03:12SQUAWKING
0:03:15 > 0:03:20Yeah, perhaps there's other parts of the hotel that we could show.
0:03:20 > 0:03:24Let's show Mr Director and Ms Carol the Diamond Room!
0:03:24 > 0:03:26Ah, perfect!
0:03:26 > 0:03:29- We recording, Carol?- Yeah.- Excellent.
0:03:29 > 0:03:32So let me get this straight, you're a Cookie Monster?
0:03:32 > 0:03:34Yup, that right.
0:03:34 > 0:03:36Me love cookies!
0:03:36 > 0:03:40- Yeah, yeah, when me see them, me got to eat them!- Oh.
0:03:40 > 0:03:43- Waiter!- Oh, excuse me.
0:03:43 > 0:03:45Dum-de-dum...
0:03:45 > 0:03:47Sir, you're going to enjoy this.
0:03:47 > 0:03:49Here your cookies!
0:03:49 > 0:03:53But I didn't order cookies, I ordered tomato soup!
0:03:53 > 0:03:55- Urgh!- Ah.
0:03:55 > 0:03:57That me mistake, sorry.
0:03:57 > 0:04:00Well, we'd better not put that in the video.
0:04:00 > 0:04:03He got the order wrong and that's a problem.
0:04:03 > 0:04:07Excuse me, Mr Director? Me can fix!
0:04:07 > 0:04:09Ah!
0:04:09 > 0:04:11Om-nom-nom-nom!
0:04:13 > 0:04:15THEY LAUGH
0:04:15 > 0:04:18HE SLURPS
0:04:19 > 0:04:22Ahh, problem solved!
0:04:25 > 0:04:30Mr Director, you must get our guest rooms on camera.
0:04:30 > 0:04:37Excuse me, but my room is too hot. I'm a penguin and I like it cold.
0:04:37 > 0:04:41Oh, dear, we have a penguin with a too-hot room.
0:04:41 > 0:04:46Brr... Pardon me, but my room is too cold, brr!
0:04:46 > 0:04:49I'm a lion, I like it hot.
0:04:49 > 0:04:52And a lion with a too-cold room!
0:04:52 > 0:04:59Hey, that's OK, Ms Furchester. I'll just show you switching their rooms.
0:04:59 > 0:05:02- Switching their rooms?- Mm-hm.
0:05:02 > 0:05:05Why would we switch their rooms?
0:05:05 > 0:05:10We know how to solve this problem, don't we, Phoebe? Let's go.
0:05:10 > 0:05:12Back in a minute.
0:05:13 > 0:05:18There you go, Miss Iceberger, this fan should cool you down a treat.
0:05:18 > 0:05:20And here you go, Mr Manebury.
0:05:20 > 0:05:23This lion neckwarmer should heat you right up.
0:05:23 > 0:05:25Why, thank you!
0:05:25 > 0:05:28I'm feeling a little warmer already.
0:05:28 > 0:05:31And I'm starting to feel cooler already.
0:05:31 > 0:05:34Oh, you see, Mr Director?
0:05:34 > 0:05:38We Furchesters are great at solving problems.
0:05:38 > 0:05:41What is all this racket out here?
0:05:41 > 0:05:46I'm trying to take a nap and all I hear is talking, talking, talking!
0:05:46 > 0:05:50Mr Harvey P Dull, Elmo will help. Be right back!
0:05:50 > 0:05:54Are you getting this on camera, Mr Director?
0:05:54 > 0:05:56BANGING
0:05:56 > 0:06:01There, Mr Harvey P Dull! Now you won't hear the talking!
0:06:01 > 0:06:03HARVEY: Drumming? Really?
0:06:03 > 0:06:06Everyone's problems have been solved!
0:06:06 > 0:06:09Yes, but now I have a problem.
0:06:09 > 0:06:13What did you say? I can't hear you because of the drumming!
0:06:13 > 0:06:15SHOUTING: I said I have a problem!
0:06:15 > 0:06:16What?!
0:06:18 > 0:06:23What I was trying to say is that I've got a problem with the video.
0:06:23 > 0:06:26I need to show something that will make someone...
0:06:26 > 0:06:29well, anyone, want to stay at your hotel.
0:06:29 > 0:06:34Why wouldn't they want to stay here? The Furchester's so welcoming!
0:06:34 > 0:06:38But most of all, The Furchester is relaxing.
0:06:38 > 0:06:39Yes!
0:06:39 > 0:06:41GONG
0:06:41 > 0:06:42What was that?
0:06:42 > 0:06:43- Tea...- Time!
0:06:44 > 0:06:46THEY CHATTER
0:06:48 > 0:06:51Argh! Monster tea-time!
0:06:54 > 0:06:56HE GASPS Carol! Carol!
0:06:56 > 0:06:59- It's OK, I'm OK! - Oh, thank goodness.
0:06:59 > 0:07:01I'm sorry, Furchesters, but I give up.
0:07:01 > 0:07:04I'm done here. Done, done, done.
0:07:04 > 0:07:07I tried but I cannot make a video for this hotel.
0:07:07 > 0:07:08ALL: What?
0:07:08 > 0:07:11- Why not?- Well, because everything is going wrong.
0:07:11 > 0:07:14You've got a door that spits out guests
0:07:14 > 0:07:16and a Cookie Monster for a waiter
0:07:16 > 0:07:19and monster tea-time, whatever that is.
0:07:19 > 0:07:23If we show all the problems, no-one will want to stay here.
0:07:23 > 0:07:27- Please don't give up on us. - Yes, we have a saying.
0:07:27 > 0:07:31"A Furchester never gives up."
0:07:31 > 0:07:33BELL RINGS
0:07:33 > 0:07:35ALL: # La-la-la-la-la La-la-la-la-la
0:07:35 > 0:07:38# La-la-la-la-la-laa
0:07:38 > 0:07:42# A Furchester never gives up Never gives up, never gives up
0:07:42 > 0:07:46# A Furchester never gives up We try our very best
0:07:46 > 0:07:49# Cos we are monsters through and through
0:07:49 > 0:07:51# And so we do what monsters do
0:07:51 > 0:07:55# We ugh and oof and oof some more
0:07:55 > 0:08:00# We oof even harder than before
0:08:00 > 0:08:04# A Furchester never gives up Never gives up, never gives up
0:08:04 > 0:08:09# A Furchester never gives up We try our very best
0:08:09 > 0:08:12# A Furchester never
0:08:12 > 0:08:14# Well, hardly ever
0:08:14 > 0:08:18# A Furchester never gives up. #
0:08:21 > 0:08:25There must be a way to make a video so everybody knows
0:08:25 > 0:08:27what a wonderful hotel this is.
0:08:27 > 0:08:31We just need to put our furry heads together and think.
0:08:31 > 0:08:32How about...?
0:08:32 > 0:08:34THEY HUM
0:08:34 > 0:08:40Ooh, what if we only show things going right?
0:08:40 > 0:08:43But then there won't be anything to show, dearest!
0:08:43 > 0:08:47That gives me a monster idea!
0:08:47 > 0:08:51The video should show everything going wrong.
0:08:51 > 0:08:53What? Why would we want to show that?
0:08:53 > 0:08:56Because things do go wrong here
0:08:56 > 0:09:01but we Furchesters are really good at solving those problems.
0:09:01 > 0:09:06Wait, this could work. Now I know just what to do!
0:09:06 > 0:09:09- Let's go, Carol.- Coming!
0:09:09 > 0:09:13All right, everyone, I know you're all super-excited
0:09:13 > 0:09:17to see the video so allow me to present...
0:09:17 > 0:09:19The Furchester Hotel!
0:09:19 > 0:09:22BELL RINGS 'Welcome to The Furchester Hotel...'
0:09:22 > 0:09:24THEY CHEER
0:09:24 > 0:09:29'..where the staff are friendly,
0:09:29 > 0:09:33- 'the food is irresistible...' - 'Om-nom-nom!'
0:09:33 > 0:09:36'and the guests always come first.'
0:09:36 > 0:09:41'There you go, Miss Iceberger, this fan should cool you down a treat.'
0:09:41 > 0:09:46- 'We may have problems...'- 'Waah!' - '..but we know how to solve them.
0:09:46 > 0:09:51'So run, don't walk, to The Furchester Hotel.'
0:09:51 > 0:09:55- Hooray!- That was fantastic! - Amazing!
0:09:55 > 0:09:57Yes, thank you, thank you.
0:09:57 > 0:10:01You know, I think I'd like to check into The Furchester myself!
0:10:01 > 0:10:06- THEY GASP - You see? The video worked!
0:10:06 > 0:10:10We welcome you with furry arms!
0:10:10 > 0:10:12- Yay!- Ha-ha-ha!
0:10:17 > 0:10:21# You really can't be going Oh, say it isn't true
0:10:21 > 0:10:26BOTH: # The Furchester will never be as furry without you
0:10:26 > 0:10:29# So don't check out Don't check out
0:10:29 > 0:10:32# Please, please, please Please don't go
0:10:32 > 0:10:35- # Don't check out - Don't check out
0:10:35 > 0:10:37ALL: # No, no, no, no, no, no, no
0:10:37 > 0:10:40# Please, please, don't check out!... #
0:10:40 > 0:10:46CHANTING AND SHOUTING
0:10:50 > 0:10:54# Farewell from The Furchester Hotel! #