0:00:02 > 0:00:06Heir hunters spend their lives tracking down the families of people who died with no will.
0:00:06 > 0:00:09They hand over thousands of pounds to long-lost relatives
0:00:09 > 0:00:13who had no idea they were in line for a windfall.
0:00:13 > 0:00:15Could they be knocking at your door?
0:00:32 > 0:00:34On today's programme, the team throw everything
0:00:34 > 0:00:39at a case, but have they met their match on this mystery man's estate?
0:00:39 > 0:00:42There's something peculiar on this case. Not sure what.
0:00:42 > 0:00:48There's too many holes, too many unanswered questions at the moment.
0:00:48 > 0:00:53And another estate reveals more to the heir about her mum than she bargained for.
0:00:53 > 0:00:56Oh, that's just thrown me a bit.
0:00:59 > 0:01:04Plus how you may be entitled to inherit some of the unclaimed cash held by the Treasury.
0:01:04 > 0:01:06Could thousands of pounds be heading your way?
0:01:10 > 0:01:12Every year in Britain, thousands of people die
0:01:12 > 0:01:14without leaving a will.
0:01:14 > 0:01:19If no obvious family can be found, the money goes straight to the government,
0:01:19 > 0:01:23who last year made over 18 million pounds in unclaimed estates.
0:01:23 > 0:01:26That's where the heir hunting companies come in.
0:01:28 > 0:01:31Fraser and Fraser is one of the largest probate firms in the world.
0:01:31 > 0:01:34For over 90 years, a member of the Fraser family
0:01:34 > 0:01:38has been helping trace the rightful beneficiaries to thousands of estates.
0:01:38 > 0:01:41Our job is incredibly exciting.
0:01:41 > 0:01:44We're tracing family trees, delving back into people's history,
0:01:44 > 0:01:48delving back in time, and looking at the hidden mysteries in people's families.
0:01:51 > 0:01:54Some cases take years of painstaking research before
0:01:54 > 0:01:56trying to contact heirs.
0:01:56 > 0:01:57This is one such case.
0:01:59 > 0:02:03It started at 7am on Thursday 22nd January 2009
0:02:03 > 0:02:08with the team at Fraser and Fraser's office looking into the Treasury's lists of unclaimed estates.
0:02:08 > 0:02:14We're going to start off looking at John Edward Cecil Smith, otherwise Kiff.
0:02:14 > 0:02:18Everything we found on the property is under the surname of Kiff.
0:02:18 > 0:02:22So, it leads me to think we're going to start off with a birth under the name of Smith...
0:02:22 > 0:02:25erm, which is going to be a bit tricky, really.
0:02:25 > 0:02:27It's a very hard name to research.
0:02:28 > 0:02:31When someone has changed their name in their life,
0:02:31 > 0:02:33the important information for the researchers
0:02:33 > 0:02:35is the name that person was born under,
0:02:35 > 0:02:38as that should be the name their relatives share.
0:02:38 > 0:02:40Unfortunately for them,
0:02:40 > 0:02:44Neil believes that John was born under the common name Smith.
0:02:44 > 0:02:48But with a property attached, the case is still worth researching.
0:02:48 > 0:02:50I think he owns his own house,
0:02:50 > 0:02:56which means value-wise, we're looking in the region of £100,000, £150,000, possibly £200,000.
0:02:56 > 0:02:59It's a reasonable house in a reasonable area.
0:02:59 > 0:03:01So, it's got some value.
0:03:01 > 0:03:05The deceased, John, died in Littlehampton
0:03:05 > 0:03:08on the south coast of England in September 2008.
0:03:10 > 0:03:13It's a popular area for people to retire to,
0:03:13 > 0:03:15and John moved here in the later years
0:03:15 > 0:03:16of his life with his wife June.
0:03:19 > 0:03:22His neighbour Pam remembers him well.
0:03:24 > 0:03:27He looked very fit and well, he was a stocky little chap.
0:03:27 > 0:03:30Very well-built and as tough as anything.
0:03:30 > 0:03:34I think he thought he was a bit of a Jack the lad.
0:03:34 > 0:03:36He liked to play it up a bit.
0:03:38 > 0:03:41Before moving to Sussex, John lived in London,
0:03:41 > 0:03:44and had met his wife June in the nightclubs of the East End.
0:03:44 > 0:03:47He'd been a bit of a lad when he was younger.
0:03:49 > 0:03:52Proper little rough diamond, I would say, John.
0:03:52 > 0:03:56He's the sort that makes the world go round, isn't he?
0:03:56 > 0:03:59John and June never had any children together
0:03:59 > 0:04:03and Pam never found out about any other family either.
0:04:04 > 0:04:07"Cor, I don't bother with them," he said, "I don't bother with my family.
0:04:07 > 0:04:11"We don't have anything to do with one another"-type of thing.
0:04:11 > 0:04:13"We never sent each other cards and that."
0:04:13 > 0:04:18I had a feeling he didn't keep in touch with any of them.
0:04:18 > 0:04:22Quite a lone...star, in my opinion.
0:04:25 > 0:04:29In the heir hunters' office, the investigation is being run by case manager Marcus Herbert.
0:04:29 > 0:04:34But probate research often involves working out on the road.
0:04:34 > 0:04:37Marcus's first move is to send traveller Bob Smith
0:04:37 > 0:04:41down to Worthing Register Office to pick up John's death certificate.
0:04:41 > 0:04:43John Edward Cecil Smith.
0:04:43 > 0:04:45He was born on 6th June 1927.
0:04:45 > 0:04:47Whilst Bob makes his way to Worthing,
0:04:47 > 0:04:49there is no time for Marcus to waste.
0:04:49 > 0:04:53He needs to open up other lines of enquiry straightaway,
0:04:53 > 0:04:55as there are always rival firms of heir hunters trying
0:04:55 > 0:04:57to get to the heirs before them.
0:04:59 > 0:05:01I'm going to ring somebody's neighbours now
0:05:01 > 0:05:07and see if they can shed any light on it. He had been married as well, see if they know where he came from.
0:05:07 > 0:05:10John Smith is one of the most common names in Britain.
0:05:10 > 0:05:14So, researching it will involve plenty of speculation.
0:05:14 > 0:05:16Neil is leaving nothing to chance, as he's opened up
0:05:16 > 0:05:18another line of enquiry.
0:05:18 > 0:05:21This is led by Gareth Langford
0:05:21 > 0:05:24with his team of office-based researchers.
0:05:25 > 0:05:29It's their job to search the official records for clues to John's family.
0:05:29 > 0:05:34The most important first step is to identify John's birth record.
0:05:34 > 0:05:36If this is wrong, it's a disaster for the case,
0:05:36 > 0:05:39as the entire family tree is built on someone else's life.
0:05:41 > 0:05:46I've got a birth of a John E C Smith and the deceased is John Edward Cecil.
0:05:46 > 0:05:49So, I'm hoping this is going to be our guy.
0:05:49 > 0:05:51He was born in Barrow-on-Soar.
0:05:51 > 0:05:54His mother's maiden name is Lane. Smith is a terrible name.
0:05:54 > 0:05:56Mother's maiden name Lane is not much better.
0:05:56 > 0:06:01Gareth believes that John is originally from the Leicestershire area
0:06:01 > 0:06:04and is the son of a John Thomas Smith and Edith Lane.
0:06:04 > 0:06:07He is an only child, so the team now need
0:06:07 > 0:06:10to establish whether either of his parents had any siblings
0:06:10 > 0:06:13in their quest to find out if John has any living relatives.
0:06:16 > 0:06:18This is the 1901 census.
0:06:18 > 0:06:20We've got Edith Mary Lane.
0:06:20 > 0:06:23Again, born in Barrow, so...I quite like it.
0:06:25 > 0:06:28Her parents are Edward... this is the deceased's grandparents,
0:06:28 > 0:06:32Edward and Harriet, and we've also got a brother and a sister.
0:06:32 > 0:06:35We've got Samuel and a Rose...Annie.
0:06:35 > 0:06:39The good thing about this is that we're away from the surname Smith,
0:06:39 > 0:06:42so we might be able to do something with this.
0:06:43 > 0:06:46It's still only 8am. Most of the office
0:06:46 > 0:06:50is researching this estimated £150,000 case.
0:06:50 > 0:06:53But who will make the first break-through?
0:06:53 > 0:06:56The deceased's mother, Edith, has a brother, Samuel.
0:06:56 > 0:07:01He's born 1892, but he was married in Spalding to a Beatrice.
0:07:01 > 0:07:02Had two children.
0:07:02 > 0:07:05One of which is an Edward Lane. Edward C Lane.
0:07:06 > 0:07:08He was born in 1921.
0:07:08 > 0:07:11Gareth's lead looks promising.
0:07:11 > 0:07:13Moving to the surname Lane has allowed the team
0:07:13 > 0:07:16to work more quickly through the records,
0:07:16 > 0:07:19and find Edward, a possible first cousin of John's.
0:07:19 > 0:07:24Solving a case of John Smith before 9am would be quite a feat.
0:07:24 > 0:07:26But only if it's correct.
0:07:26 > 0:07:28It does look like they are the right people,
0:07:28 > 0:07:30it is up-to-date and we have telephone numbers.
0:07:30 > 0:07:33I'm going to see Marcus and then...
0:07:33 > 0:07:37he will hopefully phone up the potential heir for us.
0:07:37 > 0:07:40So, we're up-to-date incredibly quickly
0:07:40 > 0:07:43considering that Smith... It's remarkable.
0:07:48 > 0:07:49- What?- You're too slow.
0:07:49 > 0:07:52- How confident are we this is right?- Completely.
0:07:52 > 0:07:57- Personally, I think we get Ewart straight to that address.- Yep.
0:07:59 > 0:08:03Possible heir Edward lives in Warwickshire,
0:08:03 > 0:08:06and with rival firms also investigating this valuable estate,
0:08:06 > 0:08:08Marcus wants to get ahead of the competition
0:08:08 > 0:08:12and send travelling heir hunter Ewart Lindsay straight to the area,
0:08:12 > 0:08:15so he's poised to meet Edward as soon as possible.
0:08:17 > 0:08:18PHONE RINGS
0:08:18 > 0:08:20Hello, Marcus, how are you?
0:08:20 > 0:08:24- 'Could you head to Leicester?' - Can you make an appointment for me?
0:08:24 > 0:08:25'I'll try.'
0:08:26 > 0:08:30Great. One case up-to-date. That's good.
0:08:31 > 0:08:35John's case seems to have been solved by the office in record time,
0:08:35 > 0:08:37but back in Worthing Register Office,
0:08:37 > 0:08:41Bob is taking things at a slightly more leisurely pace.
0:08:42 > 0:08:46- John Edward...- Lovely.
0:08:46 > 0:08:49Bob has finally got the deceased's death certificate
0:08:49 > 0:08:53and it verifies the address in Littlehampton where John died.
0:08:53 > 0:08:56Bob needs to relay the information back to the office.
0:08:56 > 0:08:59But now, with a possible heir already identified,
0:08:59 > 0:09:01Bob's work might now just be a formality.
0:09:01 > 0:09:03Hello, mate, all right?
0:09:03 > 0:09:06We've got somebody up-to-date, if it's right.
0:09:06 > 0:09:07Really?
0:09:11 > 0:09:12Rea... Already?
0:09:12 > 0:09:14Oh, my word.
0:09:14 > 0:09:16Do you want to do an enquiry?
0:09:19 > 0:09:20Number seven.
0:09:23 > 0:09:27Bob cannot believe how quickly the case has progressed.
0:09:27 > 0:09:29But is it too good to be true?
0:09:29 > 0:09:33Marcus must now call possible heir Edward Lane
0:09:33 > 0:09:34to confirm his identity.
0:09:34 > 0:09:37If Edward can verify key family details,
0:09:37 > 0:09:43then he'll inherit part of John's estimated £150,000 estate.
0:09:43 > 0:09:46Hello, Mr Lane, I'm sorry to trouble you.
0:09:46 > 0:09:48My name is Mr Herbert, I'm ringing from a company in London
0:09:48 > 0:09:51called Fraser and Fraser. We're probate researchers.
0:09:51 > 0:09:55Do you know much about your late father's family?
0:09:55 > 0:09:58Whether he had brothers and sisters?
0:09:58 > 0:10:04Right. Do you know what happened to cousin John at all?
0:10:04 > 0:10:06Do you know where John died at all?
0:10:06 > 0:10:08Right, right.
0:10:08 > 0:10:09Thanks very much.
0:10:09 > 0:10:10Bye bye.
0:10:19 > 0:10:20Got the wrong family.
0:10:20 > 0:10:21This is wrong.
0:10:23 > 0:10:28Cos they've confirmed all this. He died in Rearsby in Leicestershire
0:10:28 > 0:10:29about two years ago.
0:10:30 > 0:10:33We've gone a bit skew-whiff somewhere.
0:10:34 > 0:10:36It's a killer blow.
0:10:36 > 0:10:38Gareth's team have been looking into the wrong family
0:10:38 > 0:10:40all along in the records.
0:10:40 > 0:10:43It is an entirely different John E C Smith
0:10:43 > 0:10:48they have researched, one that died in Leicestershire and not Sussex.
0:10:48 > 0:10:51This is something that can happen all too often when looking into
0:10:51 > 0:10:53a common family name like Smith.
0:10:53 > 0:10:56Certainly a major set-back.
0:10:56 > 0:10:58We're back to square one.
0:11:00 > 0:11:02Everything we've done is wrong.
0:11:02 > 0:11:04So, now we're going to make sure we catch up
0:11:04 > 0:11:06and do everything correctly.
0:11:09 > 0:11:12The team must identify the correct birth record of our John
0:11:12 > 0:11:13to move forward with the case.
0:11:15 > 0:11:18Traveller Bob Smith, no relation,
0:11:18 > 0:11:21is still down in Sussex making enquiries at the house,
0:11:21 > 0:11:24which they do know belonged to the deceased.
0:11:24 > 0:11:26So, despite his slow start, could Bob now
0:11:26 > 0:11:28be the best source of information on the case?
0:11:31 > 0:11:35- Hi, good morning.- Hello. We're making enquiries about a chap that used to live at number four.
0:11:35 > 0:11:37- John Kiff?- That's right.
0:11:37 > 0:11:40- Did you know him at all? - Yes, I knew him quite well, yes.
0:11:40 > 0:11:43Can you tell me about his family at all?
0:11:43 > 0:11:45I don't know anything about his family.
0:11:45 > 0:11:49I never met any of his family. He came from London.
0:11:49 > 0:11:53- He used to live in London. - Did he work up there, did he?
0:11:53 > 0:11:57- Yes, yes, he was something to do with nightclubs.- OK.
0:11:57 > 0:11:59- Quite a colourful character, then. - Yeah, yeah.
0:11:59 > 0:12:02- But he didn't mention any family at all?- No.
0:12:02 > 0:12:05All right. Well, thanks very much. Sorry to have troubled you.
0:12:05 > 0:12:06Bye bye.
0:12:06 > 0:12:09Bob has got lucky and has a lead
0:12:09 > 0:12:12that John lived in London and was known by the Kiff name
0:12:12 > 0:12:14rather than as Smith in Leicestershire.
0:12:14 > 0:12:17He needs to relay this information back to the office straightaway
0:12:17 > 0:12:20to get them back on the right track.
0:12:20 > 0:12:22I had a very good interview.
0:12:22 > 0:12:23'Oh, yeah?'
0:12:23 > 0:12:26He worked in a nightclub, the deceased,
0:12:26 > 0:12:28which is where he met his wife.
0:12:28 > 0:12:31Apparently, they were both East-Enders.
0:12:31 > 0:12:35He spoke quite often about the characters in the East End
0:12:35 > 0:12:36and around the nightclubs and that.
0:12:37 > 0:12:40The research Bob has compiled
0:12:40 > 0:12:42could be the key to unlocking the case.
0:12:42 > 0:12:46But there is also a discrepancy about John's real name.
0:12:46 > 0:12:49The office has assumed that John's birth name was Smith,
0:12:49 > 0:12:54and so his family would be Smith too, but is this the case?
0:12:54 > 0:12:56The neighbour seems to think that Kiff was his name.
0:12:56 > 0:12:59'Right, OK.'
0:12:59 > 0:13:00And not Smith.
0:13:00 > 0:13:04'We're wondering if he's adopted, We're getting that checked out.'
0:13:06 > 0:13:11The heir hunters now can't be sure if his family will be Smiths or Kiffs,
0:13:11 > 0:13:14so are having to do their research under both names.
0:13:14 > 0:13:18The all-important birth record has still not been found.
0:13:18 > 0:13:20With two names to research,
0:13:20 > 0:13:22there are thousands of possibilities.
0:13:24 > 0:13:26Case is turning into a bit of a nightmare, really.
0:13:26 > 0:13:30I think I'm going to need to put on more researchers and travellers,
0:13:30 > 0:13:33and really, I think we're going to crack this case
0:13:33 > 0:13:35by weight of research and weight of numbers.
0:13:35 > 0:13:39With the whole office on the case, they have identified the deceased,
0:13:39 > 0:13:43John, got married to June in North London in 1977
0:13:43 > 0:13:45under his Kiff surname.
0:13:46 > 0:13:49Neil has dispatched a third travelling heir hunter, Dave Hadley,
0:13:49 > 0:13:52to pick up the marriage certificate in Edmonton.
0:13:52 > 0:13:54It should say the name of John's father,
0:13:54 > 0:13:59which could lead to John's birth and break the case wide open.
0:14:00 > 0:14:04- I've got that marriage certificate for you.- You excellent man.
0:14:04 > 0:14:08It's John Edward Cecil Kiff, K-I-F-F.
0:14:08 > 0:14:12Married June Rose Coombs, C-O-O-M-B-S.
0:14:12 > 0:14:15- The address given at the time... - Yeah.
0:14:15 > 0:14:17..was Edmonton, London, N9.
0:14:18 > 0:14:20His father is
0:14:20 > 0:14:23shown as a William Kiff.
0:14:24 > 0:14:26Deceased.
0:14:27 > 0:14:30John's father is a man called William Kiff,
0:14:30 > 0:14:32which suggests that John could
0:14:32 > 0:14:34indeed be born under his Kiff surname.
0:14:34 > 0:14:37This should be the breakthrough they need,
0:14:37 > 0:14:40but they cannot find any record of a John Kiff that matches.
0:14:40 > 0:14:42So, something is not right.
0:14:44 > 0:14:48There's something peculiar on this case. Not sure what yet.
0:14:48 > 0:14:52There's too many holes and unanswered questions at the moment.
0:14:52 > 0:14:55I think he's illegitimate, that's why we can't find him.
0:14:55 > 0:14:57It's not falling out anywhere...
0:15:00 > 0:15:02It's a fair old combination of names.
0:15:02 > 0:15:04You've got Kiff, which is good, as well.
0:15:04 > 0:15:06But...nah.
0:15:06 > 0:15:10Only two things will clarify the case -
0:15:10 > 0:15:13John's birth certificate or John's mother's maiden name.
0:15:13 > 0:15:15They cannot find either at present.
0:15:15 > 0:15:18The research has hit a brick wall.
0:15:18 > 0:15:21Could this case really get the better of Fraser's?
0:15:22 > 0:15:24We're going to have this problem all day, I know it.
0:15:24 > 0:15:26We can't find the birth.
0:15:26 > 0:15:29In which case, if we can't find it at all,
0:15:29 > 0:15:32we can only abandon the case, that's all we can do.
0:15:32 > 0:15:35In fact, the team continue to struggle with this case
0:15:35 > 0:15:37for the next two days
0:15:37 > 0:15:40until they reluctantly admit defeat,
0:15:40 > 0:15:41at least for now.
0:15:43 > 0:15:45The mystery surrounding John Kiff remains.
0:15:45 > 0:15:47Just where did he come from?
0:15:47 > 0:15:49And why did he change his name?
0:15:49 > 0:15:53Could it be as simple as an illegitimate birth or an adoption?
0:15:53 > 0:15:55Or it is something connected
0:15:55 > 0:15:57to John's past in the East End of London?
0:16:06 > 0:16:10When heir hunters investigate cases of people dying without a will,
0:16:10 > 0:16:13they come across fascinating stories,
0:16:13 > 0:16:16which otherwise would have been left untold.
0:16:18 > 0:16:20Ivy Sherry is one such case.
0:16:20 > 0:16:24She died in April 2009 from a stroke.
0:16:24 > 0:16:28She had spent the last few years of her life in Middlewich
0:16:28 > 0:16:30at an NHS-supported housing network,
0:16:30 > 0:16:34as she had lived for many years with a range of learning difficulties.
0:16:34 > 0:16:36Ivy had not made a will,
0:16:36 > 0:16:38and when she passed away,
0:16:38 > 0:16:40no relatives came forward.
0:16:40 > 0:16:41So, her case was placed
0:16:41 > 0:16:44on the Treasury's list of unclaimed estates.
0:16:45 > 0:16:49The case was then picked up by heir hunting firm Celtic Research fronted by
0:16:49 > 0:16:52Peter and Hector Birchwood. They have a team of regional
0:16:52 > 0:16:57case managers including Liverpool-based Saul Marks.
0:16:57 > 0:16:59He took on the investigation to track down
0:16:59 > 0:17:00Ivy's heirs.
0:17:01 > 0:17:04The main document to begin the case, really, was Ivy's birth certificate.
0:17:04 > 0:17:07We had to get that to find out who her parents were.
0:17:07 > 0:17:12She was born on 26th December 1934. Her mother
0:17:12 > 0:17:14was Lily Sherry, a domestic servant.
0:17:14 > 0:17:17There's no father on the birth certificate.
0:17:17 > 0:17:19That suggest strongly she was illegitimate.
0:17:20 > 0:17:24Illegitimacy is a crucial detail for heir hunters,
0:17:24 > 0:17:27as there is no need to try to trace a father or his family.
0:17:27 > 0:17:31Entitlement in these cases only stems down the maternal side.
0:17:33 > 0:17:37We knew there was no way we could establish her paternal line.
0:17:37 > 0:17:41Even if someone knew the answer, it would be pretty much impossible to prove.
0:17:41 > 0:17:45The investigation now centred on finding out more about
0:17:45 > 0:17:47Ivy's mother, Lily Sherry.
0:17:47 > 0:17:48If Saul could establish
0:17:48 > 0:17:50more facts about her life,
0:17:50 > 0:17:53it might lead to finding Ivy's heirs.
0:17:53 > 0:17:55Lily Sherry was born
0:17:55 > 0:17:59in Ludlow in Shropshire in 1907.
0:17:59 > 0:18:03She was born into a very large farming family.
0:18:04 > 0:18:08Lily's parents were a Richard Sherry and Martha Morgan.
0:18:08 > 0:18:12She was the sixth of an incredible 13 children.
0:18:12 > 0:18:15So, there is a good possibility that Ivy had cousins.
0:18:15 > 0:18:19However, if Lily herself had any other children,
0:18:19 > 0:18:20then they would be closer kin,
0:18:20 > 0:18:24and so inherit in preference to possible cousins.
0:18:24 > 0:18:28Finding out what happened to Ivy's mother, Lily, was critical.
0:18:30 > 0:18:34She is known within the wider family to have left for Liverpool
0:18:34 > 0:18:37and settled in Liverpool where she was in domestic service,
0:18:37 > 0:18:41and that is borne out by the information on the birth certificate.
0:18:41 > 0:18:45Although the domestic service industry has long since died out,
0:18:45 > 0:18:49in Lily's day, this was a very common profession.
0:18:49 > 0:18:53The late 19th century and early 20th century
0:18:53 > 0:18:56certainly can be thought of as the golden age of domestic service.
0:18:56 > 0:19:00It was larger as a single sector of workers than the industrial workers
0:19:00 > 0:19:02or even agricultural workers.
0:19:02 > 0:19:06Often it was the case that people from agricultural labouring families
0:19:06 > 0:19:08would get their training locally
0:19:08 > 0:19:12in say, the vicar's house, or the local big farmer
0:19:12 > 0:19:13and then want to move to
0:19:13 > 0:19:16either a big country house or to a town to sell those skills.
0:19:18 > 0:19:23Lily worked doing domestic duties in a large house in Botanic Road, Liverpool.
0:19:23 > 0:19:26Servants were usually relatively well looked after
0:19:26 > 0:19:29by the master of the house, but there was one major drawback.
0:19:29 > 0:19:33And that could have serious consequences for the case.
0:19:33 > 0:19:37The tradition and expectation that servants shouldn't marry
0:19:37 > 0:19:39was almost certainly, I think,
0:19:39 > 0:19:41based on the fact that their employers,
0:19:41 > 0:19:43masters and mistresses, if you like,
0:19:43 > 0:19:47didn't want to have the responsibility of extra families,
0:19:47 > 0:19:50extra mouths to feed living in with them.
0:19:50 > 0:19:54That would be a major restriction, an economic one, if you like.
0:19:55 > 0:20:00However, Saul discovered that Lily didn't always do what was expected of her,
0:20:00 > 0:20:02as she gave birth to Ivy out of wedlock
0:20:02 > 0:20:04in January 1935
0:20:04 > 0:20:06whilst a domestic servant.
0:20:07 > 0:20:10She married a year after Ivy was born to a Mr Birtley.
0:20:10 > 0:20:14So, we were then able to trace the children who she had had
0:20:14 > 0:20:17with Mr Birtley, of which there were quite a few.
0:20:18 > 0:20:20This was a very important discovery.
0:20:20 > 0:20:24Saul had now found nine possible half-siblings to Ivy.
0:20:24 > 0:20:27They also grew up in the Liverpool area,
0:20:27 > 0:20:30but it certainly wasn't an easy childhood.
0:20:30 > 0:20:33They lived a very hard life on the breadline, as it were.
0:20:33 > 0:20:36Their mother worked hard as a domestic servant
0:20:36 > 0:20:38to try and make ends meet.
0:20:40 > 0:20:42By searching through the electoral records,
0:20:42 > 0:20:45Saul began tracking down these potential half-siblings of Lily.
0:20:47 > 0:20:51One of the first he contacted as a possible heir was Anne Dowling.
0:20:51 > 0:20:55But Saul was breaking news of more than just an inheritance.
0:20:57 > 0:20:59Just couldn't believe it at first.
0:20:59 > 0:21:04Never even heard my mum mention that name or anything, anything at all.
0:21:04 > 0:21:06It's just a complete shock.
0:21:06 > 0:21:12We just wanted to know everything, which Saul didn't, really, know that much at that time.
0:21:15 > 0:21:18It turned out that none of Anne's seven brothers or sisters
0:21:18 > 0:21:21knew anything about this supposed half-sibling either.
0:21:21 > 0:21:24Despite all being brought up together,
0:21:24 > 0:21:27none of them had ever heard of anyone called Ivy.
0:21:27 > 0:21:32Mum and Dad never, ever spoke about their early years.
0:21:32 > 0:21:35I knew that she didn't marry my dad until 1935,
0:21:35 > 0:21:37so...
0:21:38 > 0:21:40But we just didn't know a thing.
0:21:41 > 0:21:43This came as a surprise to Saul.
0:21:43 > 0:21:46Had he really contacted the correct family?
0:21:46 > 0:21:50Here was a family who were astonished
0:21:50 > 0:21:53to hear that they had an illegitimate half-sister
0:21:53 > 0:21:55who they didn't know of.
0:21:55 > 0:21:58It's very unusual because even in families
0:21:58 > 0:22:01who have been estranged, who have split up,
0:22:01 > 0:22:04who have had feuds amongst them,
0:22:04 > 0:22:06people still know who they've fallen out with
0:22:06 > 0:22:09or who's moved to Australia or anything like that.
0:22:09 > 0:22:16We had to be very careful and make absolutely, doubly, triply sure that we were on the right lines.
0:22:16 > 0:22:20Saul went back to basics and double-checked Ivy's date of birth.
0:22:20 > 0:22:24The clinching factor here, really, is that the dates of birth match up exactly,
0:22:24 > 0:22:26so we know this is the same person.
0:22:28 > 0:22:30Saul had traced the right family.
0:22:30 > 0:22:35All of the other children had been brought up together, but had simply not heard of Ivy.
0:22:35 > 0:22:41So what could be the reason for Ivy's estrangement from all of her brothers and sisters?
0:22:41 > 0:22:45Still to come, the family secrets are laid bare,
0:22:45 > 0:22:49as Anne Dowling discovers all about her half-sister's past.
0:22:49 > 0:22:54It's just the idea that she was on her own.
0:22:54 > 0:22:56I just don't think it's fair.
0:23:04 > 0:23:06For every case that is solved,
0:23:06 > 0:23:11there are still thousands on the Treasury's list that remain a mystery.
0:23:12 > 0:23:17The deceased's assets are kept for up to 30 years, in the hope that, eventually,
0:23:17 > 0:23:21someone will remember and come forward to claim their inheritance.
0:23:24 > 0:23:28And with estates valued at anything from £5,000 to millions,
0:23:28 > 0:23:32the rightful heirs are out there somewhere.
0:23:34 > 0:23:39Could you know the answer? Maybe you're in line for a windfall.
0:23:40 > 0:23:47John K Robinson passed away on the 1st March 2007, in Dewsbury, West Yorkshire.
0:23:47 > 0:23:52So far, every attempt to find his rightful heir has failed.
0:23:52 > 0:23:57Does his name sound familiar to you? Could you be entitled to his legacy?
0:24:02 > 0:24:08Kathleen Shackleford was a spinster who died in Southbourne, Bournemouth, in July 2008.
0:24:09 > 0:24:12Do you know her? Was she a neighbour of yours?
0:24:12 > 0:24:17If no relatives are found for John K Robinson or Kathleen Shackleford,
0:24:17 > 0:24:19their money will go to the government.
0:24:19 > 0:24:23But could it be meant for you?
0:24:28 > 0:24:31Later, we rejoin the team at Fraser and Fraser,
0:24:31 > 0:24:37nine months after they first started to investigate the case of John Kiff, formerly Smith.
0:24:37 > 0:24:40But could his estate still be bamboozling them?
0:24:42 > 0:24:49In the estate of Ivy Sherry, nine half-siblings have been found by heir hunter Saul Marks.
0:24:49 > 0:24:53Amazingly, none of them had ever heard of Ivy, their half-sister.
0:24:56 > 0:25:00When Ivy was born, her mother, Lily was working as a domestic servant,
0:25:00 > 0:25:05and having children, especially out of wedlock, was deeply frowned upon.
0:25:05 > 0:25:10If Lily had wanted to keep her job, she could well have been expected to give up Ivy,
0:25:10 > 0:25:14which would explain her separation from her siblings in later life.
0:25:14 > 0:25:19At this time, Lily worked for an infamous figure, Battling Bessie Braddock,
0:25:19 > 0:25:22and she told her daughter, Anne, all about Bessie.
0:25:22 > 0:25:30I think I was on the tram with her, or something, and we were passing Deane Road, round by Botanic Park,
0:25:30 > 0:25:35and she said, "I used to live in that street. I used to be in service."
0:25:35 > 0:25:39And that's when she told me about working for Bessie Braddock.
0:25:39 > 0:25:43And I thought, "Ooh, Mum worked for someone famous."
0:25:43 > 0:25:44SHE LAUGHS
0:25:44 > 0:25:48Bessie Braddock was a controversial MP from Liverpool.
0:25:48 > 0:25:52She was a fervent champion of the working class in the Labour Party,
0:25:52 > 0:25:57so if anyone was going to flout convention by allowing a single mum, like Lily, to keep her job,
0:25:57 > 0:26:00it was Bessie.
0:26:00 > 0:26:02Bessie Braddock was a formidable woman.
0:26:02 > 0:26:06She became an MP after the war.
0:26:06 > 0:26:09She was an MP for 24 years.
0:26:09 > 0:26:15She campaigned tirelessly for workers' rights in Liverpool, to her dying day.
0:26:15 > 0:26:20During the 1930s, Liverpool and its famous Dockyard were hit hard by the Great Depression,
0:26:20 > 0:26:25and the resulting poverty that Bessie saw shaped her political convictions.
0:26:25 > 0:26:28The only alternative solution to the problem
0:26:28 > 0:26:32lies in complete abolition of prescription charges.
0:26:33 > 0:26:38As youngsters, we were told the stories about her at a very early age.
0:26:38 > 0:26:41My grandmother told me about her, my parents told me about her.
0:26:41 > 0:26:46Never mind John Lennon. She was the Liverpool working-class hero.
0:26:47 > 0:26:53Bessie was certainly fond of Lily, and Anne remembers her talking about attending her mum and dad's wedding.
0:26:53 > 0:27:01She said Bessie Braddock came to the wedding, and she wouldn't kneel down in church because she was an atheist.
0:27:01 > 0:27:05And I think that's the very first time I heard that word - atheist.
0:27:06 > 0:27:10Although Lily moved on from Bessie's employment when she subsequently married,
0:27:10 > 0:27:16it is hard to imagine Bessie would have been the cause of Ivy's estrangement from the family.
0:27:16 > 0:27:21I think Bessie Braddock would have been very sympathetic with Lily and what she'd had to go through.
0:27:21 > 0:27:24I think she could see that she was trying to bring up young children,
0:27:24 > 0:27:27and the plight that she'd found herself in.
0:27:27 > 0:27:33I think she would have had every sympathy with her. It's that type of person that she fought for.
0:27:33 > 0:27:35So, if employment is not the cause,
0:27:35 > 0:27:40then what could be the reason for Ivy's separation from her many siblings?
0:27:41 > 0:27:48Saul is meeting heir and half-sister Anne Dowling to reveal more and to try and find out about Ivy's life.
0:27:48 > 0:27:50- Hello.- Hello.- Are you all right?
0:27:50 > 0:27:52This is the cause of death.
0:27:52 > 0:27:56"1A" is a cerebrovascular accident, which is a stroke.
0:27:56 > 0:28:02- Yeah.- Point two is learning difficulties, epilepsy and previous TIAs.
0:28:02 > 0:28:04TIAs are mini strokes.
0:28:05 > 0:28:12At the time of her death, Ivy had many learning difficulties and was living in supportive housing.
0:28:12 > 0:28:15Her carers were the closest people in her life.
0:28:17 > 0:28:20I've spoken to some of the neighbours of this address.
0:28:20 > 0:28:25One of the women said that she remembered Ivy and that Ivy was blind.
0:28:25 > 0:28:28- Ah, no.- I don't know how long she was blind for,
0:28:28 > 0:28:35but they remember her being blind and they remembered the name Ivy Sherry.
0:28:35 > 0:28:36Oh, God.
0:28:38 > 0:28:41- Oh, that's just thrown me a bit.- Aw.
0:28:44 > 0:28:49It turned out, Ivy was diagnosed blind from an early age.
0:28:49 > 0:28:54Coupled with her other learning difficulties, could this range of disabilities
0:28:54 > 0:28:57explain why her mother gave her up?
0:29:00 > 0:29:01I'm just ima...
0:29:01 > 0:29:04My imagination's working overtime.
0:29:04 > 0:29:09I know how close I am to my family and my children.
0:29:09 > 0:29:13I just can't imagine the life that she's had.
0:29:14 > 0:29:17I just wish I'd known her and I just wish...
0:29:20 > 0:29:22I just don't think it's fair.
0:29:24 > 0:29:30When Ivy was born, in 1934, disability was looked upon in a very different way.
0:29:30 > 0:29:32It was extremely common then,
0:29:32 > 0:29:35for people with even minor learning difficulties,
0:29:35 > 0:29:38to be placed in an institution, away from their family.
0:29:38 > 0:29:41and this is probably what happened with Ivy.
0:29:42 > 0:29:44From the early 20th century,
0:29:44 > 0:29:47the momentum to segregate people with learning difficulties
0:29:47 > 0:29:49from the rest of society gained momentum.
0:29:49 > 0:29:54It was a matter of shame and stigma to have a child with a learning difficulty.
0:29:54 > 0:29:59So the pressures there, as well, to accept an institutional place,
0:29:59 > 0:30:03or even to ask for one, were quite intense.
0:30:04 > 0:30:07Although Ivy was put into care, at the time,
0:30:07 > 0:30:13it was often seen as the best thing a mother could do for herself and her child.
0:30:13 > 0:30:21It would be very wrong to judge Lily's decision to put Ivy into an institution by today's lights.
0:30:21 > 0:30:27Remember that Lily would have been subject to double stigma as an unmarried mother,
0:30:27 > 0:30:30and as having a disabled child,
0:30:30 > 0:30:36that she faced huge practical difficulties. She would have had no financial support from the state,
0:30:36 > 0:30:40she would have had no practical support in caring for her daughter,
0:30:40 > 0:30:46and she may well have thought that her daughter would have a better future in an institution
0:30:46 > 0:30:49than she would in the alternative, which was a workhouse.
0:30:51 > 0:30:54After learning about the half-sister she never knew she had,
0:30:54 > 0:30:57heir Anne Dowling is making her way with her son, Kenny,
0:30:57 > 0:31:01to the care home where Ivy spent her final years.
0:31:01 > 0:31:07She has resolved to discover more about her half-sister and her life in care.
0:31:07 > 0:31:11We're just about to go to the home where Ivy lived,
0:31:11 > 0:31:18and see if we can get any photographs or learn as much as we can about her here and...
0:31:21 > 0:31:23..just find out as much as we can, really.
0:31:23 > 0:31:26In a private, but illuminating, meeting,
0:31:26 > 0:31:32Anne managed to find out lots of enlightening information about Ivy from her carers.
0:31:32 > 0:31:37This meeting has left her one step closer to knowing her half-sister.
0:31:37 > 0:31:39They said she was a happy person...
0:31:39 > 0:31:44could stand up for herself, even though she was blind...
0:31:44 > 0:31:46er...loved her holidays.
0:31:46 > 0:31:53They went away, every year, on holiday. She loved Blackpool, Rhyl...
0:31:54 > 0:31:56Yeah, but they said she was a real character,
0:31:56 > 0:31:59and she was really well thought of, they loved her.
0:31:59 > 0:32:04So that's made me feel a lot easier.
0:32:04 > 0:32:10Anne has also managed to see Ivy's memory box from the care home and look at some photos.
0:32:10 > 0:32:15Her resemblance to the rest of the family is clear to Anne, and Ivy's friends.
0:32:15 > 0:32:20As soon as I walked in, they went, "You can tell you're Ivy's sister. You look like her."
0:32:20 > 0:32:25It's just amazing. You couldn't deny she was one of our sisters.
0:32:26 > 0:32:32the estate of Ivy Sherry has raised a whole host of emotions and questions for Anne.
0:32:32 > 0:32:35She has now had to reconsider her own relationship with her mother,
0:32:35 > 0:32:38who passed away in 1982.
0:32:38 > 0:32:42When I first found out...
0:32:42 > 0:32:46I was... I felt as if I'd been cheated. I felt angry...
0:32:47 > 0:32:49..at my mum.
0:32:51 > 0:32:52And then...
0:32:54 > 0:32:57..I had to think back of what it was like then.
0:32:57 > 0:33:02You know, all them years ago. At the time there was no help.
0:33:02 > 0:33:05You didn't get dole money, you didn't...
0:33:05 > 0:33:08There was nothing like that then.
0:33:08 > 0:33:11If you didn't work, you didn't eat.
0:33:11 > 0:33:13You didn't live.
0:33:13 > 0:33:18So...yeah. It was understandable then.
0:33:18 > 0:33:20Very.
0:33:20 > 0:33:25Saul's research into the estate of Ivy Sherry was accepted by the Treasury,
0:33:25 > 0:33:30with a total of 19 heirs each inheriting part of her £8,000 assets.
0:33:30 > 0:33:36But what his investigation has revealed to the family means far more to them than the money alone.
0:33:49 > 0:33:56The case of John Kiff, formerly Smith, was first started by Fraser and Fraser in January 2009.
0:33:56 > 0:34:00But they couldn't find a birth certificate, and the case was shelved.
0:34:00 > 0:34:06John died in Littlehampton, Sussex, although he was known to have come from London, originally,
0:34:06 > 0:34:09where he had a colourful past in the East End.
0:34:09 > 0:34:12I think he thought he was a bit of a Jack the lad.
0:34:12 > 0:34:17He mentioned to my husband that he knew the Krays because he lived in that area.
0:34:17 > 0:34:19It gave him a bit of kudos, didn't it?
0:34:19 > 0:34:21SHE LAUGHS
0:34:21 > 0:34:24Although the team threw all their resources at finding heirs,
0:34:24 > 0:34:30the case remains unsolved, as they still haven't established which name John was born under,
0:34:30 > 0:34:33nor a maiden name for John's mother.
0:34:33 > 0:34:37Without these key details, it's been impossible to progress the case.
0:34:37 > 0:34:42There's something peculiar on this case. I'm not quite sure what it is yet.
0:34:42 > 0:34:46There's too many holes, too many unanswered questions at the moment.
0:34:51 > 0:34:54It's now nine months later,
0:34:54 > 0:34:56and, since their original research,
0:34:56 > 0:35:00millions of birth, death and marriage records have been computerised,
0:35:00 > 0:35:05allowing for a whole host of new search options to be come available for the heir hunters.
0:35:05 > 0:35:13There's been a lot of change in how genealogy and research and heir hunting really takes place.
0:35:14 > 0:35:19Developing into the computer age and more and more indexes are put online.
0:35:19 > 0:35:27We're able to conduct searches almost the wrong way round, just because the records are on the computers.
0:35:27 > 0:35:32Neil has decided to pull out the Kiff/Smith case files to have another look.
0:35:32 > 0:35:36But will the new systems provide a breakthrough?
0:35:36 > 0:35:42The team know, from the electoral records, that in 1976, John was named Kiff,
0:35:42 > 0:35:45and was living with a lady called Maud B Kiff.
0:35:45 > 0:35:47They believe that this is his mother.
0:35:47 > 0:35:53they also know that John called his father a William Kiff, when he got married in 1977.
0:35:53 > 0:35:56Using the new computerised searches,
0:35:56 > 0:35:59Neil has come up with a possible marriage of John's parents,
0:35:59 > 0:36:02which they hadn't previously found.
0:36:02 > 0:36:05It has the name of the father as Cecil, not William,
0:36:05 > 0:36:09and also assumes that they married 21 years after John was born.
0:36:09 > 0:36:13so why would his parents marry so long after having him?
0:36:13 > 0:36:20All indication from the index of the marriage is that they were co-habiting.
0:36:22 > 0:36:25That Maud was living with Cecil
0:36:25 > 0:36:29and assumed the surname of Kiff.
0:36:29 > 0:36:34So there's a variation on the Christian name of the father of the deceased,
0:36:34 > 0:36:39as well as the time period when we expected the marriage to be.
0:36:39 > 0:36:45And those two bits being slightly strange is what stopped us finding the marriage, firstly.
0:36:45 > 0:36:50It certainly is a breakthrough, if it's correct, so fingers crossed.
0:36:53 > 0:36:59If right, the all-important detail is that John's mother's maiden name is Hurley.
0:36:59 > 0:37:04It sounds like a long shot, but there's only one way to find out.
0:37:07 > 0:37:12Neil has made it his personal priority to go to Camden Register Office
0:37:12 > 0:37:15to collect the corresponding birth certificate.
0:37:15 > 0:37:21I hope I'm going to go and pick up a document which we've been looking for now for about nine months.
0:37:21 > 0:37:23It's a birth certificate of the deceased.
0:37:23 > 0:37:28We've probably applied for 50 or 60 different birth certificates
0:37:28 > 0:37:31and had a little break on finding a marriage,
0:37:31 > 0:37:34and, fingers crossed, this is going to be the right birth.
0:37:34 > 0:37:38It's been a long time looking for this one. Let's go.
0:37:42 > 0:37:47After a half hour wait, Neil has retrieved a certificate.
0:37:47 > 0:37:50But does it have the crucial information on to prove that it is finally
0:37:50 > 0:37:55the birth record of John Cecil Edward Smith?
0:37:55 > 0:37:57Good news.
0:37:57 > 0:38:01Cecil Edward is born on the 9th June 1927...
0:38:01 > 0:38:05is obviously a boy, no father shown.
0:38:07 > 0:38:11Maud Beatrice Smith, formerly Hurley, of no occupation.
0:38:11 > 0:38:14On our certificate, it's Cecil Edward Smith.
0:38:14 > 0:38:17Er...obviously we were looking for it as John.
0:38:17 > 0:38:22All the searches we've put in have all been based around Johns.
0:38:22 > 0:38:26And obviously, he's got no John mentioned on the certificate at all.
0:38:26 > 0:38:29So that's a little bit strange for us.
0:38:29 > 0:38:31It IS the breakthrough they need.
0:38:31 > 0:38:36Although he is born as Cecil Edward Smith, instead of John Edward Cecil Smith,
0:38:36 > 0:38:41the crucial information is there - Maud Beatrice Smith is the mother
0:38:41 > 0:38:43and her maiden name was, indeed, Hurley.
0:38:43 > 0:38:48It says the mother's Maud Beatrice Smith, formerly Hurley,
0:38:48 > 0:38:52no occupation, we've got an address for her as well.
0:38:52 > 0:38:55No father shown, which means we can only prove half blood.
0:38:55 > 0:38:59We don't need to find anything on the paternal side of the family, just the maternal side.
0:39:00 > 0:39:05As John did not have any children of his own, and his mother, Maud, has passed away,
0:39:05 > 0:39:09the lines of inheritance dictate that the next nearest kin
0:39:09 > 0:39:12will be siblings or half-siblings of the deceased.
0:39:12 > 0:39:18Maud was married at least twice, so there is a good possibility that she could have had children.
0:39:18 > 0:39:25Case manager David Milchard has now taken over the investigation, but can he track down any family?
0:39:25 > 0:39:29From her first marriage to Alfred Cole, she had three children.
0:39:29 > 0:39:33A Joyce, an Alfred and a Ronald.
0:39:34 > 0:39:39So they are, in effect, half-siblings to the deceased.
0:39:40 > 0:39:44Alfred and Ronald, we still haven't accounted for, we're still working on that.
0:39:44 > 0:39:51Joyce, she died about ten years ago, but she's survived by three children.
0:39:51 > 0:39:54It seems John had three half-siblings.
0:39:54 > 0:39:57And his half-sister, Joyce, also had three children.
0:39:57 > 0:40:00One of Joyce's children died as a minor.
0:40:00 > 0:40:04However, Linda and her brother are still alive.
0:40:04 > 0:40:07The researchers have identified Linda's address in Romford
0:40:07 > 0:40:11and so traveller Ewart Lindsay has been sent out to meet her.
0:40:12 > 0:40:15A car is in the driveway.
0:40:16 > 0:40:21After a nine-month wait, the end looks tantalisingly in sight.
0:40:21 > 0:40:26Can half-niece Linda confirm that her mother was Joyce?
0:40:26 > 0:40:32And can Ewart sign her up to be the first heir on this baffling investigation?
0:40:32 > 0:40:35This is really exciting, isn't it?
0:40:35 > 0:40:39- Your mother's maiden name?- Cole.
0:40:39 > 0:40:44- And her Christian names were...? - Joyce Irene Maud.
0:40:44 > 0:40:48- And do you know where your mother died?- Where?- Where?
0:40:48 > 0:40:49That would be in Deal.
0:40:49 > 0:40:55Linda and her husband, Malcolm, have confirmed enough information to reassure the heir hunters
0:40:55 > 0:41:00that she is, indeed, going to be a beneficiary on the estate of John Kiff.
0:41:00 > 0:41:05Do you know, when you leave, I'm going to go out in the garden and go, "Yes!"
0:41:05 > 0:41:07THEY LAUGH
0:41:07 > 0:41:11At the moment, my stomach's going over, thinking how exciting it is.
0:41:11 > 0:41:19Cos Malcolm's just retired, we are a bit... We're not poor, but we could do with a little bit of extra money
0:41:19 > 0:41:23and it's wonderful. Really wonderful.
0:41:23 > 0:41:26- Yes!- It may have taken them nine months,
0:41:26 > 0:41:33but Fraser and Fraser have finally risen to the challenge of John Kiff's £150,000 estate,
0:41:33 > 0:41:35and found the two rightful heirs.
0:41:35 > 0:41:39The case has been beset by problems every step of the way,
0:41:39 > 0:41:44but case manager Dave Milchard takes the most satisfaction from cases like these.
0:41:44 > 0:41:50Thankfully, he's been able to obtain an agreement from us, so we can pursue a claim on their behalf.
0:41:50 > 0:41:51It's what I call a real job.
0:41:51 > 0:41:55It feels as though you've actually done something and...
0:41:56 > 0:42:00..if it all comes off and we get our fee, we've earnt our money.
0:42:00 > 0:42:05John Kiff, otherwise Cecil Smith, otherwise John Smith,
0:42:05 > 0:42:08may have led a life shrouded in mystery,
0:42:08 > 0:42:12but friend Pam believes this would be just the way he would have wanted it.
0:42:12 > 0:42:15John would say that...
0:42:15 > 0:42:18he'd been known under other names
0:42:18 > 0:42:25and he'd had other names and we used to wonder if his surname was the real surname
0:42:25 > 0:42:28or if it was like one that he'd adopted.
0:42:28 > 0:42:33We didn't know for sure. He was a bit of an enigma, really.
0:42:33 > 0:42:36He's...very difficult to get to the bottom of.
0:42:36 > 0:42:42Probably enjoyed it, you know. Gave you something to think about, didn't it?
0:42:42 > 0:42:45I think he liked a bit of mystery about himself, really.
0:42:45 > 0:42:50Oh, you'll remember John, yes, definitely. He made quite an impression on you.
0:42:50 > 0:42:54Yeah. Mm. One way or another.
0:42:54 > 0:43:01If you would like to find out more about how to build a family tree or write a will, go to...
0:43:12 > 0:43:15Subtitles by Red Bee Media Ltd
0:43:15 > 0:43:18E-mail subtitling@bbc.co.uk