Episode 62

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:00:23. > :00:27.This is Show Me The Money, your weekly guide to who's making the

:00:27. > :00:30.cash, how they're doing it, and what it means for the way we work.

:00:30. > :00:33.With us tonight, it's banking but not as you'd know it. Craig

:00:33. > :00:36.Donaldson is in charge of Metro Bank. Shock, horror - it's even

:00:36. > :00:41.open on a Sunday. Maggie Pagano is Business Editor at the Independent

:00:41. > :00:44.on Sunday but writes during the week too. And Fraser Doherty has

:00:44. > :00:47.been enjoying the sweet taste of success since he set up his jam

:00:47. > :00:52.making business as a teenager - he now supplies over 1,000

:00:52. > :00:57.supermarkets. Riots on the streets of Athens tonight, as MPs debate

:00:57. > :01:07.the latest package of cuts. This is the scene outside Parliament right

:01:07. > :01:10.now. Sorry, this is inside the parliament building. MPs are

:01:10. > :01:13.debating further massive cuts demanded by other European nations

:01:13. > :01:21.before they will cough up the �100 billion bail-out that was agreed

:01:21. > :01:28.with Greece last year. Outside that parliament building throughout the

:01:28. > :01:34.day, violent scenes of riots, buildings on fire and scenes of

:01:34. > :01:37.clashes between riot police and protesters. Maggie, let's get your

:01:37. > :01:41.thoughts on this first of all. It's not the first time that we've had

:01:41. > :01:46.disorder in Athens, it's not the first parliamentary debate over

:01:46. > :01:50.these cuts. What is the end game here? The week don't know. But what

:01:50. > :01:55.seems to be very dangerous is what ever happens tonight, whether they

:01:55. > :01:59.vote for the bail-out or not, this is not going to end. In a few

:01:59. > :02:02.months' time they will be renegotiating for more money.

:02:02. > :02:06.Whilst the Prime Minister and the others are warning and saying, you

:02:06. > :02:12.must vote otherwise it is disaster. Actually, it's going to be disaster

:02:12. > :02:18.either way, and it could be that a devaluation of are or should

:02:18. > :02:21.essayed a fault, it could well be the answer. Greece saying, we can't

:02:21. > :02:26.afford to pay you back. absolutely. It doesn't have to be

:02:26. > :02:30.forever. They could rejoin us in five years' time. That might be a

:02:30. > :02:36.more attractive option to some of the protesters we see on the scene

:02:36. > :02:40.now. This is early in Athens, where protesters threw rocks and lumps of

:02:40. > :02:46.marble and petrol bombs at the police. The riot police responded

:02:46. > :02:50.by firing tear-gas, before they eventually cleared the square in

:02:50. > :02:55.front of the parliament. The disturbances continued in other

:02:55. > :03:00.streets in central Athens. Those people are furious. They feel this

:03:00. > :03:04.has been imposed on them, this austerity has been imposed on them

:03:04. > :03:08.by their own government, by financial leaders in places like

:03:08. > :03:12.Germany and they have had enough. They are furious and confused.

:03:12. > :03:16.Already 20 % of the population are unemployed. Wages have already been

:03:16. > :03:19.cut and they are now going to be asked to take more medicine.

:03:19. > :03:23.Meanwhile, the politicians have been taking their own money for

:03:23. > :03:28.years, they know that there is huge corruption and quite right be you

:03:28. > :03:34.can understand they are angry. Craig Donaldson, it is a banking

:03:34. > :03:37.crisis which has been after -- the trigger for these events for the

:03:37. > :03:44.unrest in Athens, for the financial catastrophe in Europe and the

:03:44. > :03:48.United States. What does the banking industry make of this?

:03:48. > :03:52.be honest, I don't think it's about the banking industry. To me, it's

:03:52. > :03:55.about what commercial customers are making of this. They want to have a

:03:55. > :04:00.resolution and one to know the way forward. Because they can't plan

:04:00. > :04:04.with what is going on. Is it going Daborn, isn't it going to happen?

:04:04. > :04:08.Even if it doesn't happen, is it going to happen in the future? They

:04:08. > :04:12.need certainty for the future so they can plan for it and move on.

:04:12. > :04:17.While Athens Burns, while the debate continues in Greece, while

:04:17. > :04:22.there is financial uncertainty across Europe, here in this country

:04:22. > :04:28.the possibility of another recession holds back confidence in

:04:28. > :04:32.Britain. It worsens. It does. People are thinking, where do I go,

:04:32. > :04:36.what do I do? Until they have clarity, and that is what is needed

:04:36. > :04:43.for Greece, they won't invest the money they are sitting on.

:04:43. > :04:46.wondering how far down the business community this percolates. Does the

:04:46. > :04:51.uncertainty in Greece reached your business, does it make you think

:04:51. > :04:57.twice about expanding in Europe or recruiting new people because of

:04:57. > :05:02.that drop in confidence? I wouldn't say so. For me, it is a tragedy. My

:05:02. > :05:05.heart goes out to the Greek people for the suffering they are having

:05:05. > :05:09.to go through. But definitely you worry about the future of Europe,

:05:09. > :05:15.the euro. We sell a lot of our products in European countries. We

:05:15. > :05:18.hope it can be resolved. We hear this from entrepreneurs and they

:05:18. > :05:21.say he's actually, they are so busy just keeping there is this going

:05:21. > :05:24.from day to day, they have to keep their heads down and just carry on

:05:24. > :05:30.running the business and let everything else effectively washed

:05:30. > :05:34.over them. Absolutely, yes. The it does affect the banks. The banks

:05:34. > :05:38.are not lending to each other and that is part of the paralysis.

:05:38. > :05:42.will keep you up-to-date with events in Athens tonight. We will

:05:42. > :05:52.bring you back there as soon as there is more to report. For now,

:05:52. > :05:56.we take a look at Bowmore bust. -- boom or bust. It's something that

:05:56. > :05:58.keeps zoo keepers awake at night. What do you do if your rhino

:05:59. > :06:01.escapes? This zoo in Tokyo is preparing for such an event with

:06:02. > :06:05.this fake rhino escape exercise. They didn't want to risk it with

:06:05. > :06:08.the real thing, so two workers dressed up as the rhino.

:06:08. > :06:11.Unfortunately it meant one of them had to be subdued with a rather

:06:11. > :06:18.large tranquiliser dart. As you'll know, all rhino are specially

:06:18. > :06:22.trained to stand still when a net is put over them. Exercise. It's

:06:22. > :06:27.never too early to start. This is a baby playing ping-pong. Jamie is 18

:06:27. > :06:36.months-old. His dad is already a table tennis pro. And he's not at

:06:37. > :06:41.all pushy in wanting his son to follow in his footsteps. A cat in a

:06:41. > :06:45.hat or a dog in a dress. Clothing for pets is big business. We spend

:06:45. > :06:54.over �30 million on it a year and that will rise to �35 million by

:06:54. > :07:04.2015. It covers everything from the deeply unfashionable functional

:07:04. > :07:09.

:07:09. > :07:15.coats through to fancy dress items Good luck trying to get a week on

:07:15. > :07:19.to any cat I've come across! Let's start with the rhino. The business

:07:19. > :07:23.model is you have to be prepared for pretty much everything.

:07:23. > :07:27.Absolutely. For me, that's about your culture. You've got to know

:07:27. > :07:31.things will go wrong and can go wrong, and you've got to be ready

:07:31. > :07:36.to react and be proactive. What is the most ludicrous thing that you

:07:36. > :07:41.have prepared for in your scenario planning? With the petrol crisis we

:07:41. > :07:45.had several years ago, trying to get people in... I'm not sure it is

:07:46. > :07:50.ludicrous, but we've had been sent to London, you get used to dealing

:07:50. > :07:53.with a lot of testing for bombs. serious issue for pretty much any

:07:53. > :07:57.business. The news from the courts over the last fortnight demonstrate

:07:57. > :08:01.that all businesses need to be on their guard. For all this

:08:02. > :08:05.preparation, the banking industry didn't spot the crisis coming.

:08:05. > :08:08.think some people did, some people didn't. There were a lot of people

:08:08. > :08:12.in hindsight who wishes they'd spoken earlier. I think that's true

:08:12. > :08:16.of most things. Not just confined to the banking industry either.

:08:16. > :08:22.Many in the media world wished they had spotted it before it arrived as

:08:22. > :08:28.well. Next Talk About the Baby tennis player. You seemed to be

:08:28. > :08:34.enjoying that. Is it ever too young to start developing your skills in

:08:34. > :08:38.life? No, definitely. I started my business at 14. That was inspired

:08:38. > :08:42.by my grandmother. She wasn't quite as pushy as the parent in that

:08:42. > :08:46.video, but she shared her love of making jam with me and I decided to

:08:46. > :08:50.start making it myself as a hobby. Eventually it became a career.

:08:50. > :08:53.the time it was a family bonding movement, it wasn't in the back of

:08:53. > :08:57.your mind immediately that it would be the way you would earn your

:08:58. > :09:03.money in the future. No, as a kid you would never imagine that an

:09:03. > :09:06.afternoon spent making jam with your gran would lead to a career.

:09:06. > :09:10.When was the thunderbolt moment when you realised you could make a

:09:10. > :09:15.decent business out of it? I had the idea to try to make jam 100 %

:09:15. > :09:20.from roots, without adding sugar. I had the opportunity to pitch my

:09:20. > :09:23.idea to one of the big supermarkets and meet the Byers, the X Factor of

:09:23. > :09:27.selling groceries to supermarkets. Hundreds of people show up. I got

:09:28. > :09:31.the chance to pit my idea. That was my big break. When they told me I

:09:31. > :09:35.had a great idea, that was when I believed I could hopefully make it

:09:35. > :09:40.my career. Unless you've been in your position and you'd dealt with

:09:40. > :09:42.the supermarkets, you don't really know that this happens. How does it

:09:42. > :09:46.work? The supermarkets get in touch with people that might be able to

:09:46. > :09:50.supply them, or do you spend years ringing them up and sending them

:09:50. > :09:54.begging e-mails and some day they graciously relent and invite you to

:09:54. > :10:00.come along? I can't speak highly enough about Waitrose. I of course

:10:00. > :10:03.not, they are buying your product! They were willing to here an idea

:10:03. > :10:07.from a 17-year-old Tade. That's probably a story that people don't

:10:07. > :10:11.imagine would come about from a supermarket. They were very

:10:11. > :10:16.supportive. A lot of people get their break supplying supermarkets.

:10:16. > :10:21.I was lucky enough to get it. Maggie, we hear so much criticism

:10:21. > :10:24.of the younger generation today. They are lazy, they don't want to

:10:25. > :10:31.work, they haven't got the skills. Here is a nice antidote. It's a

:10:31. > :10:34.fantastic story, great credit to you. By showing Fraser as an

:10:34. > :10:38.example, I thought what you said about earlier on about having no

:10:38. > :10:46.fear. You can't take no for an answer. All the great entrepreneurs

:10:46. > :10:52.I have met who are people who are driven. And often with parents who

:10:52. > :11:01.lent them money or support. I think they say people who support

:11:01. > :11:07.business - friends, foes and families. That is unbelievably

:11:07. > :11:11.important. The cat in hat and the dog in the dress. Of course we are

:11:11. > :11:14.dotty about animals in this country. It does show. You can spot the

:11:14. > :11:19.market and make money out of it however ludicrous it seems. I would

:11:19. > :11:25.hope there's a ceiling for that market! Do you look at the cats and

:11:25. > :11:29.think, I wish I'd got into that? People buy the craziest things

:11:29. > :11:34.sometimes. Your business, you are not about pandering to pet owners.

:11:34. > :11:38.You give free biscuits, free water to dogs. Water voles and biscuits,

:11:38. > :11:42.but that's about customers being welcome. You can bring your Dobbin

:11:42. > :11:46.because they want to look after the customers, so why wouldn't we look

:11:46. > :11:52.after their dog or cat? We've even had a rabbit brought into the store.

:11:52. > :11:57.It takes all sorts. They have to be segregated if you are going to have

:11:57. > :12:00.a mini The Nar Cherie in the bank. To be honest, no. But that is the

:12:00. > :12:05.disaster recovery you were talking about earlier. We make sure we have

:12:05. > :12:13.the dog cleaning up its. Let's talk about Metro bank. The thing about

:12:13. > :12:17.the dogs and cats, there are other things you've done. It -- you are

:12:17. > :12:20.open on Sunday. It will come as a revelation that banks want to do

:12:20. > :12:25.business on those days. Your background is in the banking

:12:25. > :12:31.industry. You worked with the old banks - Barclays, HSBC, RBS. Why

:12:31. > :12:34.are those ideas not tried out in those traditional banks? Something

:12:34. > :12:38.you were saying about Fraser early on, you've got to be willing to do

:12:38. > :12:42.this, you've got to believe in what you want to do and do it. They

:12:42. > :12:46.don't. They believe the only way they can be profitable is to cut

:12:46. > :12:50.costs. Lay people off. It is not true. Offering service and

:12:50. > :12:54.convenience, giving customers what they want, great value, is what you

:12:54. > :12:58.need to do. But you remember the time when banks were getting rid of

:12:58. > :13:02.the bank manager in the branch and replacing them with a call centre

:13:02. > :13:06.somewhere. It was sold as better customer service. You were dealing

:13:06. > :13:10.with dedicated people who had a better grasp of your finances and

:13:10. > :13:13.the world of finance than some old duffer in an office. I don't

:13:13. > :13:18.believe we have the old duffers, but I do believe people want to

:13:18. > :13:22.talk to real people. Whether that is on the phone, face-to-face in

:13:22. > :13:26.store, people should have the choice. What we offer is seven days

:13:26. > :13:30.a week, 24/7, people have a choice to talk to somebody. Do you think

:13:30. > :13:35.it was a mistake for the bank to have dislocated itself from its

:13:35. > :13:39.customers in that way? Yes, and I'm not sure it's changing apart from

:13:39. > :13:43.people like us saying, we are seven-days-a-week, we want to see

:13:43. > :13:46.customers and support them. many customers as an organisation

:13:46. > :13:51.like yours me to get before the other big banks on the High Street

:13:51. > :13:55.Notice and change their ways? not sure they can. They have got

:13:55. > :13:59.legacy culture, platform, technology and premises. What we

:13:59. > :14:02.have got our people who want to serve customers. We've got

:14:02. > :14:06.technology to support them and great locations so it's easy for

:14:06. > :14:11.customers to get to us. If banks are in the news, it's often in

:14:11. > :14:16.connection with the word bonus. Do you think bankers have become hate

:14:16. > :14:20.figures? No. I think somehow, I think most customers and most

:14:20. > :14:24.people understand that the vast majority of people who work for

:14:24. > :14:27.banks, the person you see as you put money across the counter, they

:14:28. > :14:32.are they're trying to do a good job. We get a lot of texts from people

:14:32. > :14:36.who work in bank branches to save not to tar them with the same brush.

:14:36. > :14:40.It is very difficult when you have someone like Bob Diamond getting �3

:14:40. > :14:45.million in bonus. Do you think he deserves it? I don't know what he

:14:45. > :14:48.does day-by-day and Vedova what is top its work. To me, that's about

:14:48. > :14:52.do we trust the corporate governance? Do we believe that

:14:52. > :14:56.Barclays have the right corporate governance in place? We've all been

:14:56. > :14:59.reading about it. There is strong corporate governance that has been

:14:59. > :15:03.played out, challenging whether the chief executive of the board should

:15:03. > :15:08.be paid that much money. Does Barclays have that? I don't know.

:15:08. > :15:14.Do you think that Bob Diamond embarrasses the rest of the banking

:15:14. > :15:18.industry? I don't know if he embarrasses it. Do you feel

:15:18. > :15:22.embarrassed by it? No, because I'm proud of what I do so I don't think

:15:22. > :15:26.about Bob Diamond or Barclays. I'm trying to do something that I

:15:26. > :15:30.believe in and I'm proud of. We are creating jobs, winning customers

:15:30. > :15:35.and are out there as a traditional bank, getting customers to love us

:15:35. > :15:40.and want to be with us. Why would I want to think about Bob Diamond?

:15:40. > :15:43.We've created 400 jobs in the last 18 months. We will create another

:15:43. > :15:53.300 and will be over 1000 by the end of next year. Why would I want

:15:53. > :15:57.We always like to hear about businesses which are expanding and

:15:57. > :16:02.creating jobs in these difficult times. When you say you are looking

:16:02. > :16:09.for people, what type of people are you looking for? What are the

:16:09. > :16:13.attributes they have to have? absolutely wants a happy attitude.

:16:13. > :16:18.We want people to smile. When a customer walks through the door, I

:16:18. > :16:23.want people to want to get up and say, how can I help you? It is not

:16:23. > :16:27.about the skills, it is the attitude. So many bosses say this.

:16:27. > :16:31.The skills which we are all told to make our central on the CV are not

:16:31. > :16:36.the things you look at at all? want people to be bright and hard-

:16:36. > :16:41.working but most of all I want people who want to do the job. We

:16:41. > :16:46.are a growing. People who join us who want careers, they will work

:16:46. > :16:51.harder to do the right thing to get back Korea. How do you assess that?

:16:51. > :16:54.The CV gets sent in, then you have a telephone interview, a panel

:16:54. > :16:58.interview and then you would either be in or not. You want to make sure

:16:58. > :17:03.you do not recruit the wrong person because it is difficult to get rid

:17:03. > :17:07.of them? If you have a strong culture, people select themselves

:17:07. > :17:13.out. We have a lot of people who say, good luck with what you're

:17:13. > :17:16.doing, it is not for us. Week interviewed 1,000 people. It is

:17:16. > :17:22.important that you invest, recruit the right people and then trained

:17:22. > :17:27.them to do the job. Thank you. We will talk more about that later

:17:27. > :17:30.but I want to take you back to Athens. The debate is continuing in

:17:30. > :17:34.the Greek parliament tonight. They are debating about the package of

:17:34. > :17:41.cuts which have been demanded of Greece by the European nations that

:17:41. > :17:44.are providing the second bail-out for Greece. This is the �100

:17:44. > :17:49.billion bail-out that was promised back in October last year. The

:17:49. > :17:57.funding has yet to be released. Greece needs that money as a result

:17:57. > :18:01.of some urgency. It has some substantial debts coming due for

:18:01. > :18:05.payment on 20th March. Just a month away. As you well know, if you

:18:05. > :18:08.follow these events closely, the way it works is that nations like

:18:08. > :18:13.grease are borrowing the money all the time so they can have the cash

:18:13. > :18:16.to pay back the old debts as they become due. Greece cannot borrow in

:18:16. > :18:21.the traditional way from the money markets because the rate of

:18:21. > :18:26.interest that is being charged there is pretty -- prohibitively

:18:26. > :18:30.above what national governments can afford, hence the need for a bail-

:18:30. > :18:35.out from other European nations. That debate is continuing as I talk

:18:35. > :18:39.to. We are expecting the result in an hour or so but the timings are

:18:39. > :18:43.somewhat fluid and we will keep you up-to-date throughout the night

:18:43. > :18:46.here on BBC News. To stop everyone whingeing about

:18:46. > :18:56.the big fat bonuses, the banks promised to lend more money to

:18:56. > :18:59.business. Look how that turned out. The banks did not cough up. Maggie,

:18:59. > :19:03.it sounds like a billion pound is not a lot between friends, but

:19:03. > :19:07.these targets in the mind of small businesses are worse than useless

:19:07. > :19:12.because it was not the money that the banks handed over, it was the

:19:12. > :19:18.money that the banks handed -- said here is our lovely table of loans,

:19:18. > :19:22.if you give us your first-born, you can have it. Absolutely. One of the

:19:22. > :19:27.first banks which was caught out was a RBS. Going back to what we

:19:27. > :19:30.said earlier on, the banks are not going to start lending again until

:19:30. > :19:35.all of them feel comfortable with each other and that takes us back

:19:35. > :19:39.to Greece. We need transparency. People do not know what the balance

:19:39. > :19:44.sheets look like. Most of the money is sitting in the ECB being stored.

:19:44. > :19:50.We almost have a mini credit crunch follow their game. That is the real

:19:50. > :19:53.danger. That is the real danger. Fraser, you were in a luxurious

:19:53. > :20:03.position in that you did not borrow money from the banks when you set

:20:03. > :20:03.

:20:03. > :20:07.up the business. I am curious as to how you managed to do that. Had he

:20:07. > :20:11.simply run a tight organisation or have used alternative sources of

:20:11. > :20:15.funding? I guess my its story shows it is possible to start a business

:20:15. > :20:19.without having to borrow money. I was able to grow the business

:20:19. > :20:23.organically by reinvesting the profits are made. I was also able

:20:23. > :20:28.to convince suppliers and the factory that makes our jam to

:20:28. > :20:32.believe in my idea and that I did not need to build a factory. They

:20:32. > :20:36.put up working capital for jars and labels. Thankfully, I was able to

:20:36. > :20:41.get my idea of the ground without having to convince a bank or

:20:41. > :20:45.investor. If you had had to borrow from the Bank, if your suppliers

:20:45. > :20:53.had not been so foresight full in their approach, with the business

:20:53. > :20:56.be as big as it is today? I was pretty young. I was only 16 or 17

:20:56. > :21:02.so I would not have been able to borrow from a bank but I was

:21:02. > :21:06.supported by the Prince's Trust. They lent me �5,000. When the banks

:21:06. > :21:10.are paralysed, we need other sources of financing. We are seeing

:21:10. > :21:16.credit unions, new rivals like Metro bank coming into the business.

:21:16. > :21:21.Supply will always meet the demand. It is a bit same old, same old

:21:21. > :21:27.because you have some magazines from the 17th century, are they?

:21:27. > :21:34.Not quite! The 20th century. They are talking about, we are banks, we

:21:34. > :21:39.are ready to lend. This is Nat West, 1983. We are looking for small

:21:39. > :21:43.businesses looking for money. Can you imagine that happening today?

:21:43. > :21:47.You know when you have done financial journalism all this time,

:21:47. > :21:55.what goes around comes around. When you are looking for a new job,

:21:55. > :22:03.it is vitally important to stand out from the crowd.

:22:03. > :22:07.Hello, BBC business. You may love your job. But if you

:22:07. > :22:12.are looking for a new challenge, there is plenty of help around.

:22:12. > :22:20.Korea coach Corinne Mills has some tips for knocking your CV into

:22:21. > :22:26.shape -- carrier coach. Most CDs get rejected because they are not a

:22:26. > :22:30.good fit. If you are a candidate, think about what it is that you

:22:30. > :22:34.want, what you have in terms of your skills and experience, what

:22:34. > :22:41.your options are and then go for roles which Gary good fit. If they

:22:41. > :22:46.are not, you're wasting your time. When you are writing a CV, how

:22:46. > :22:51.relevant should you make it to the particular job? Relevance is

:22:51. > :22:55.everything in terms of a CV. They do not want to know your whole life

:22:55. > :23:00.history, they do not want to know about the kitchen sink or you

:23:00. > :23:04.changed a plug in 1988. That is not important. They will want to know

:23:04. > :23:09.about a technical skills, capabilities and experience that

:23:09. > :23:19.are relevant for the job you are hiring four. Tell them about that,

:23:19. > :23:22.

:23:22. > :23:25.ignore the other stuff! How to make your CV stand out? UPS -- employers

:23:25. > :23:31.want the staff. They want someone who will be an asset, not a

:23:31. > :23:34.jobsworth. As much as you can, talk about your achievements, how you

:23:34. > :23:39.improved efficiency, increased profit or solved a problem. You

:23:39. > :23:44.need to really show you can make a contribution to that organisation.

:23:44. > :23:51.Not just the do the minimum that is required. To people tend to

:23:51. > :23:55.undersell themselves, do you think? I think people are massively modest.

:23:55. > :24:00.This is the time to blaring out with a trumpet your achievements

:24:00. > :24:06.and what a great candidate you are. If you don't have confidence in

:24:06. > :24:13.yourself and your ability to do the job, why should they? How fancy

:24:13. > :24:19.should you make your CV? You start off with your name at the top. Not

:24:19. > :24:24.curriculum vitae, don't put that at the top. Contact details, so it is

:24:24. > :24:30.easy for people to get hold of you. The next thing that is really

:24:30. > :24:35.important is your profile. What you want is two or three sentences

:24:35. > :24:40.which proved why you are a great person to hire for this job. Your

:24:40. > :24:44.money advert, that is what we are looking at. The next thing that we

:24:44. > :24:49.need to do is proved. Let's give the more the evidence why you are a

:24:49. > :24:54.good person to hire. That could be your career history so you could

:24:54. > :25:00.put that down next. That would be ideal if the job you had just been

:25:00. > :25:06.doing is similar to the one you are applying for. Otherwise, you can

:25:06. > :25:11.use this heading which is relevant experience. If he is a heading like

:25:11. > :25:15.fat, you can draw from all the different things throughout your

:25:15. > :25:23.career that are relevant to the job you are applying for. It gives you

:25:23. > :25:29.more flexibility. Spell-check will not always do it. Sometimes you

:25:29. > :25:33.have words which are perfectly fine. You need to print it off so it is

:25:33. > :25:37.easier to printed off and look for errors. Get somebody else to check

:25:37. > :25:42.it for you because the areas you have missed, somebody else will

:25:42. > :25:47.spot in an instant. Double-check, triple check, those are the