Episode 10

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:00:08. > :00:11.Air passenger duty in the UK has gone up by 8% from today. The

:00:11. > :00:18.Government says airlines will benefit from reduced corporation

:00:19. > :00:21.tax. US Secretary of State Hillary Clinton says the Syrian President

:00:21. > :00:26.would be mistaken if he thinks he can defeat the opposition against

:00:26. > :00:36.him. Earlier, Gulf Arab states agreed to pay the salaries and

:00:36. > :00:38.

:00:38. > :00:48.other costs of the Free Syrian Army. Now it is time for a show me the

:00:48. > :00:59.

:00:59. > :01:03.This is Show Me The Money, your weekly guide to who's making the

:01:03. > :01:06.cash, how they're doing it, and what it means for the way we work.

:01:06. > :01:11.With us tonight, Mark Cahill runs the recruitment company Manpower UK

:01:11. > :01:14.- he'll tell us who, if anyone, is creating new jobs. Professor Ngaire

:01:14. > :01:17.Woods does at least three jobs - at Oxford University. She's one of the

:01:17. > :01:20.few people on earth who understands Europe's financial crisis - or so

:01:20. > :01:24.she says. And Tom Hansworth's relatives are the reason the RAF

:01:24. > :01:30.wears blue. He's the seventh generation to run his family

:01:30. > :01:35.textile business in Yorkshire. Over 3,000 jobs have been saved no the

:01:35. > :01:38.high street tonight. The computer game seller Game has been sold to a

:01:38. > :01:43.private investment group. It has bought the 333 Game stores that are

:01:43. > :01:46.still open. The entire business was put into the hands of

:01:46. > :01:56.administrators last Monday. They closed 277 stores immediately with

:01:56. > :01:57.

:01:57. > :02:01.the loss of more than 2,000 jobs. Marker, 3000 jobs saved on the High

:02:01. > :02:07.Street for now. That will cause a certain amount of relief?

:02:07. > :02:11.Absolutely. We have to feel for the 2000 will have lost their jobs. To

:02:11. > :02:16.say 3000 jobs in this economy is great news. We have seen this kind

:02:16. > :02:22.of shake-out before were part of the business is saved and part is

:02:22. > :02:28.closed. We saw it with peacocks. Is that standard now? Should we expect

:02:28. > :02:31.this will happen with more businesses? Nothing is the same as

:02:31. > :02:37.it was three or four years ago. We have to be ready to change, we have

:02:37. > :02:41.to be agile and flexible. We spend a lot of time talking about how

:02:41. > :02:46.we're going to rebalance the economy since the banking crisis.

:02:46. > :02:50.Since we ran up huge debts so we could borrow and then spend. If we

:02:50. > :02:56.are borrowing less and spending less, doesn't that mean more pain

:02:56. > :03:01.on the High Street? It probably does. We're looking to Government

:03:01. > :03:06.to try to balance that. He tried to phased down excessive consumer

:03:06. > :03:10.credit. But not at such a speed and in such a way that we just watch

:03:10. > :03:17.retailers go at a business. there an argument that we need that

:03:17. > :03:21.pain for the greater good of the economy? Not necessarily. It might

:03:21. > :03:25.be that for the right measures there is some pain. But all pain is

:03:25. > :03:30.not going to lead to a good ad comes. Tom, your family run

:03:30. > :03:35.business has been around for 300 years. How do you keep the wolf

:03:35. > :03:39.from the door? At think it is about creativity, it is being dynamic,

:03:39. > :03:45.quick, innovative. And it is looking for opportunities in every

:03:45. > :03:50.area. There are always opportunities. It is hard work all

:03:50. > :03:55.the time? It is hard work all the time and being disciplined. For a

:03:55. > :04:00.lot of people, a lot -- a job in retail is their first job, and easy

:04:00. > :04:03.way he did the job market. You start learning skills that are

:04:03. > :04:06.useful to will their future employers. If that first wrong is

:04:06. > :04:12.taking off the bottom of the ladder, how do people get on the jobs

:04:12. > :04:16.ladder? This is one of the biggest challenges. We have a big problem

:04:17. > :04:21.with over 1 million youth unemployed. We have to find a way

:04:21. > :04:25.to get those people back into work. We'll have an obligation. Retailers

:04:25. > :04:32.one of those aspects. The hospitality sector, the social care

:04:32. > :04:41.sector. We have to ask individuals to have the right attitude to get

:04:41. > :04:48.Time for Boom or Bust, our quick flick through some of the news you

:04:48. > :04:51.tried to miss. Easter is but a week away and these people near Budapest

:04:51. > :04:58.are planning their festive weekend. This is the 500 year old Pouring

:04:58. > :05:02.Water on a Woman Easter ceremony. I kid you not. The idea is the water

:05:02. > :05:09.keeps them healthy and prevents them from wilting. This is their

:05:09. > :05:13.dress rehearsal - or should that be wet dress rehearsal. A dog's isn't

:05:13. > :05:16.just for Christmas - it's also helps you have a long healthy human

:05:16. > :05:19.life. Scientists in the United States say taking your dog to work

:05:19. > :05:27.can reduce stress and improve productivity. However they admit

:05:27. > :05:32.there were complaints about noise and allergies. Sports news now.

:05:32. > :05:38.This is the 2012 stacking competition in Japan. The idea is

:05:38. > :05:48.to assemble the twelve plastic cups into a pyramid in the shortest time.

:05:48. > :05:48.

:05:48. > :05:52.The winner took just 1.93 seconds to complete the task. They were

:05:52. > :06:02.awarded a cup for their efforts. In a plastic cup - the right way up

:06:02. > :06:06.

:06:06. > :06:10.this time. The wet dress rehearsal. You must have come across some very

:06:10. > :06:16.strange business rituals in your time. I would suspect that is

:06:16. > :06:22.probably one of the strangest? is. I work any adversity which is

:06:22. > :06:26.900 years old and has a lot of rituals. Some are great. Great

:06:26. > :06:30.ceremonial events in Latin to celebrate success. It is important.

:06:30. > :06:35.It is that the ordinary. It is wonderful and memorable. A lot of

:06:35. > :06:40.rich what I do not like. The ritual of committees. People who don't

:06:40. > :06:44.want to delegate committees -- decisions. No decision has ever

:06:44. > :06:50.made. That is a rich well I would get rid of right away. It is a very

:06:50. > :06:55.difficult thing to manage, isn't it? You want to be modern and

:06:55. > :07:01.progressive, and to get the best out of a business. But tradition is

:07:01. > :07:06.an important part of the business, and you don't want to lose that?

:07:06. > :07:11.You're absolutely right. Which was that build on tradition and remind

:07:11. > :07:14.people of who they are, are great. The ones we should stop are the

:07:14. > :07:20.ones that are denigrating and that makes some of the workforce feel

:07:20. > :07:28.badly. There must be plenty of ritual in a traditional business

:07:28. > :07:32.such as Urus? There are, absolutely. Some are good, some not so good. It

:07:32. > :07:37.is the essence of innovation and speed and opportunity, and being

:07:37. > :07:44.flexible. Keeping the good bits, keeping the rituals that have a

:07:44. > :07:48.value. They make us a team. And moving on as well at the same time.

:07:48. > :07:54.What are the things in your business from years ago that are

:07:54. > :07:58.still use all today? We learn from history and everything that we do.

:07:58. > :08:04.We supply the guards meant uniforms. We have done that since the Battle

:08:04. > :08:09.of Waterloo. -- regards man. The rich will operate where is

:08:09. > :08:14.fantastic. What was on the battleground in the 19th century is

:08:14. > :08:17.now in front of Buckingham Palace. Those rituals are so important. The

:08:17. > :08:22.Diamond Jubilee is very important for the nation. Those things are

:08:22. > :08:30.absolutely Fabulous. As long as they keep playing a longer the

:08:30. > :08:34.tourists, you do OK? Absolutely. In recruitment, talking to people,

:08:34. > :08:38.having a conversation with someone is a great tradition. Some

:08:38. > :08:42.traditions you would like to get rid of. What seems to be a modern-

:08:42. > :08:50.day tradition for me is people going outside for a cigarette and

:08:50. > :08:55.standing in front of office blocks. Isn't this the new social network,

:08:55. > :09:05.were the real cost up his uncovered? Let's get back to the

:09:05. > :09:11.water cooler. It is far more help the! -- healthy. I don't know if

:09:11. > :09:17.any of your clients have said, the dog must come to work, to? My wife

:09:17. > :09:21.takes her dog to work. I think of I look up my business, the things

:09:21. > :09:26.that would help to de-stress are certainly not Docs. It is getting

:09:27. > :09:33.rid of bureaucracy. Let's get rid of e-mail. It is killing us.

:09:33. > :09:42.have something that will appear. It is right here on the table. It is a

:09:42. > :09:51.squishy brain. I'm going to give this stress tally to you. Fetch!

:09:51. > :09:56.Thank you. D U bring dogs to work? No. If the people I work with

:09:56. > :10:02.brought dogs into the workplace, that would stress me very much.

:10:02. > :10:07.have lost it. Give it to me. Her need is greater. You could not let

:10:07. > :10:14.dogs into the workplace. You certainly could map lead captain

:10:14. > :10:24.with all that will pass back could not let caps. -- he could not let

:10:24. > :10:25.

:10:25. > :10:31.It is all about training. It is about learning things. The speed of

:10:31. > :10:35.things. To be able to stack those cops and less than a second is

:10:35. > :10:42.fantastic. Industry is about speed. To survive in the modern world, in

:10:42. > :10:49.manufacturing, he need to take things very quickly to market. We

:10:49. > :10:56.have developed a new brand last year and it will be out in April in

:10:57. > :11:01.John Lewis. That speed to market is vital. Innovation Plus speed

:11:01. > :11:06.combined. When you look at your work, rather particular jobs you

:11:06. > :11:14.look at and think, that is a lifetime of craft and specialism?

:11:14. > :11:18.think all the way through the workplace. Engineering skills. The

:11:18. > :11:23.spinning area. The design skills to be able to create beautiful

:11:23. > :11:26.exquisite time this blankets and throws and garments, they are

:11:26. > :11:35.crafts that you do not get unless you actually come through the

:11:35. > :11:40.proper apprentice process. You need to pass on the stress ball. I'm

:11:40. > :11:45.interested in how your business makes many. What is it? Is an

:11:45. > :11:50.upfront fee that companies pay you when you find the right person? Is

:11:50. > :11:54.there an on going badly that he continued to collect? It works in

:11:55. > :12:01.many different ways. When we find people for employers, and yes, we

:12:01. > :12:06.get a fee, critic to be based around their starting salary. --

:12:06. > :12:14.particularly. We have more than 30,000 temporary workers working

:12:14. > :12:21.every day. Most of them are paid every week. We charge a mark up to

:12:21. > :12:24.the client. Cash flow is pretty essential in this business. In the

:12:24. > :12:27.five years of austerity we have gone through, have you been sitting

:12:27. > :12:35.there twiddling her thumbs because people are afraid to move? There is

:12:35. > :12:39.an element of that. That merry-go- round has halted for a while. In

:12:39. > :12:43.the business today we're seeing companies taking a more strategic

:12:43. > :12:48.approach to how they use people in their business. They are taking on

:12:48. > :12:55.a more flexible contract. We're seeing some of the ONS figures at

:12:55. > :13:00.the moment. I had breakfast with a company boss during the week who is

:13:00. > :13:04.constantly driven to find skilled people for his particular industry.

:13:04. > :13:10.He said that actually there find a lot of their people on social

:13:10. > :13:16.networks. Why would anybody pay money to you to find people that

:13:16. > :13:21.you can now locate at minimal cost through other channels? I think

:13:21. > :13:26.they have a limited use. Yes, you have got highly skilled people.

:13:26. > :13:29.What are a large bulk of people that actually need conference to

:13:30. > :13:35.walk into a brand, to talk to somebody, to get some help in how

:13:35. > :13:38.to find their next job. People have been at the work for you. They need

:13:38. > :13:43.some confidence. They need somebody to talk to them to help them sell

:13:43. > :13:48.their services to a potential employer. How would you find the

:13:48. > :13:56.people you place into jobs? Executive had hard think there is a

:13:56. > :14:00.lot of tracking. -- in executive headhunting. We used the social

:14:00. > :14:06.networks. We have to look everywhere. To make the best match

:14:06. > :14:13.and fit for the employer. I need to ask you about why the RAF uniform

:14:13. > :14:19.is blue. It is not your fault. the story goes -- in 1917 we had an

:14:19. > :14:23.order from the Tsar of Russia for a blue cloth for his Cossacks. The

:14:23. > :14:26.Bolshevik revolution happened in 1917. We were left with a ball

:14:26. > :14:32.quarter of blue cloth and not knowing what to do with it. It just

:14:32. > :14:36.so happened on 1st April, 1918, the RAF was formed. It was an

:14:36. > :14:40.amalgamation of the Royal Flying Corps and the Royal Navy Flying

:14:40. > :14:46.Corps. They needed their new Clough. Blue was perfect. It was readily

:14:46. > :14:50.available. They chose blue. Your predecessor just wandered around to

:14:50. > :14:56.the War Office and said, we have got a lot of knock-off as from a

:14:56. > :15:04.Russian Kostner? He take the opportunities when they arise. You

:15:04. > :15:07.have to do that. We have a great relationship with the MoD. We have

:15:07. > :15:13.provided the scarlet uniform for the best part of 200 years. It was

:15:13. > :15:18.a natural progression to move into blue. Still customers to this day.

:15:18. > :15:22.We're the exclusive suppliers of the ceremonial cloth for the UK and

:15:22. > :15:32.muddy and woollen cloth for other royal families and villages around

:15:32. > :15:35.How do we get more jobs for young people who aren't in training or

:15:35. > :15:38.school? The Deputy Prime Minister Nick Clegg will finally launch the

:15:38. > :15:46.Youth Contract Scheme tomorrow. The key part is that companies will be

:15:46. > :15:50.paid if they hire young people for at least 26 weeks. This is such a

:15:50. > :15:59.crucial issue in the UK and across Europe. Millions of young people

:15:59. > :16:03.who do not have work, but want it and need it for their own cells of

:16:03. > :16:11.being -- sense of self, but for the economic good of those nations.

:16:11. > :16:15.Across most of Europe there is between 25 and 46% of youth

:16:15. > :16:18.unemployment. So there is not only the risk of losing that generation

:16:18. > :16:21.and leaving them unskilled and unemployable but there is a deeper

:16:21. > :16:26.problem for Europe which is that all the European populations are

:16:27. > :16:31.raging, they do not have provision state pension funds, those young

:16:31. > :16:36.people finding it difficult to find work and when they do it is part

:16:36. > :16:39.work, poorly paid work, are actually who we are depending on to

:16:39. > :16:43.pay into the pension funds to pay Europe's ageing populations. It is

:16:43. > :16:45.a big problem will stop so they are not making the contributions

:16:46. > :16:53.towards current government expenditure, they are also not

:16:53. > :16:58.spending money on the High Street, or elsewhere. And you tend to look

:16:58. > :17:08.to the younger population as the growth market for consumer goods.

:17:08. > :17:08.

:17:08. > :17:12.How do you fix this problem? I see it from the government perspective

:17:12. > :17:17.as a Dean of a government school. I think governments have to create

:17:17. > :17:21.incredible growth path, to say very clearly to businesses across Europe

:17:21. > :17:25.we do have a plan, it is not a detailed micro-manage in plan but

:17:25. > :17:28.we have a big plan for the next five years. This is how little work

:17:28. > :17:32.and wired will lead to great because only then can businesses

:17:32. > :17:36.start investing, hiring people, making strategic decisions, which

:17:36. > :17:40.is what missing. We are seeing governments lurched from crisis to

:17:40. > :17:46.crisis, come up with a quick fix and the markets lurch with them.

:17:46. > :17:50.Can you have a plan for growth alongside a plan for austerity?

:17:50. > :17:55.Spain unveiled its project on Friday, �22 billion of cuts there.

:17:55. > :17:59.You can but it has to be different for each country. You cannot have

:17:59. > :18:03.every country in Europe doing austerity or you end up with a

:18:03. > :18:07.great depression. You have to have the countries that can grow being

:18:07. > :18:12.encouraged to do less austerity and grow, provide opportunities for the

:18:12. > :18:18.countries that are trying to cut their deficits. You run a

:18:18. > :18:21.recruitment company, what is your fix? I wish there was one fix. We

:18:21. > :18:26.work on the youth contract that is coming out tomorrow, but Tony that

:18:26. > :18:29.is -- that is any part or all we have to do. I look to employers to

:18:29. > :18:33.take responsibility for this because we have to add something to

:18:33. > :18:38.what we do to try to help you get back into work. Without them, I

:18:38. > :18:41.fear that in 10 years we will be missing middle-management. Where

:18:41. > :18:46.will they come from, learn the skills of the trade? The hard

:18:46. > :18:49.knocks you have to have before you can progress. This is the argument

:18:49. > :18:54.about the lost generation. absolutely. A does not enough to

:18:54. > :19:00.say they may not be able to get work now but they will pick up a

:19:00. > :19:04.job by the time they are 25 -- it is not enough. But they won't have

:19:04. > :19:14.the skills, or the hard knocks of growing up in business. Key issues

:19:14. > :19:18.

:19:18. > :19:23.We call it the talent mismatch. We have to go through education to try

:19:23. > :19:27.to establish what skills we need to be teaching the youth today and

:19:27. > :19:30.tomorrow so they come out of school were then education, with the

:19:30. > :19:36.skills a business needs. They don't have those skills which is why it

:19:36. > :19:41.will take us a number of years to get rid of this unemployment.

:19:41. > :19:44.are one of the business is stepping up in the way businesses -- the way

:19:44. > :19:47.Mark says businesses need to buy running apprenticeships. Correct. I

:19:47. > :19:52.think employers have a responsibility to recruit

:19:52. > :19:55.apprentices. Sometimes it is difficult if you have somebody

:19:55. > :19:59.mature coming near to retirement, it is probably easier to say we

:19:59. > :20:02.will keep them on for a few years rather than recruit an apprentice

:20:02. > :20:08.and bring them through the training programme. It takes more courage

:20:08. > :20:11.and responsibility but in the long term if they have a long-term

:20:11. > :20:16.strategy for growth, they need to do it to Secure their position as a

:20:16. > :20:19.company. So we have young apprentices in the business,

:20:19. > :20:29.matched up with mentors who have worked in the business for many

:20:29. > :20:35.

:20:35. > :20:45.We look at some classic British brands that are selling overseas,

:20:45. > :20:47.

:20:47. > :20:52.doing their best to stay ahead It is proudly made in Britain by

:20:52. > :20:57.Derbyshire hands. But now one quarter of John Smedley's Worldwide

:20:57. > :21:01.sales are far away in the Far East. It is here in up market Kinzett

:21:01. > :21:06.that John Smedley has found its second home. And what a home,

:21:06. > :21:10.nestled between some of the top brands in the world. Why do you

:21:10. > :21:15.think John Smedley has been a success?

:21:15. > :21:20.TRANSLATION: Japanese people understand it is traditional and

:21:20. > :21:26.genuine standard items. Where many have moved to the Far East, John

:21:26. > :21:31.Smedley kept its production in this factory since 1784, some things

:21:31. > :21:36.have barely changed. But over those 200 odd years business has been up

:21:36. > :21:40.and down. The family who still run it say it is the overseas market

:21:40. > :21:46.that has got them through the recession. One of our success

:21:46. > :21:50.factors in having been here for so long is that our sales are spread

:21:50. > :21:56.over-thirties or 40 markets round the world, so sometimes you find

:21:56. > :21:59.market up, others down, but over all, when things are bad you can

:21:59. > :22:03.see yourself through. Now the historic companies making big

:22:03. > :22:08.strides in the Far East and hoping the relationship with Japan will

:22:08. > :22:15.continue to develop. TRANSLATION: There is still good

:22:15. > :22:25.room for growth. That is why we are sending staff to England to study

:22:25. > :22:33.

:22:33. > :22:38.This is one of the most fashionable parts of Tokyo, so I am going to

:22:38. > :22:48.last people hear what they like about John Smedley. It looks nice.

:22:48. > :22:48.

:22:48. > :22:57.More fashionable. Pastel. Spring. Good. I would like to get this

:22:57. > :23:01.Sunday. It is not just John Smedley. This is a designer Sir Paul Smith's

:23:01. > :23:06.store, one of 60 in the country. It seems the Japanese cannot get

:23:06. > :23:16.enough of his English style because more than 40% of his Worldwide

:23:16. > :23:17.

:23:18. > :23:27.business is right here in Japan. TRANSLATION: His accessory

:23:27. > :23:33.collection is very popular. Stylish and cute. I like the way they dress

:23:33. > :23:39.in a proper, nice way. We don't have that in Japan. In this shop

:23:39. > :23:43.you can feel that sense of Britishness. And now, for the first

:23:43. > :23:49.time, Paul Smith is designing specific clothing just for the

:23:49. > :23:55.Japanese. Like this 3 D Women's Wear! You don't need glasses to see

:23:55. > :24:00.it is worth adapting their brands for the market. From there

:24:00. > :24:05.Darbyshire bass John Smedley, too, is tailoring its knitwear for Tokyo.

:24:05. > :24:10.Sizing is a particular issue. sleeve is slightly shorter, the

:24:10. > :24:14.chest with this the same but the sleeve and a body length change. We

:24:14. > :24:18.probably do about six or seven different colours per style, that

:24:18. > :24:25.seems to work well for their market. It is not just the finished product

:24:25. > :24:30.but the story, the heritage that is making British fashion big in Japan.