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0:00:05 > 0:00:08- We're in one of - the most beautiful parts of Wales...
0:00:08 > 0:00:12- ..the Vale of Clwyd - and the coast in North East Wales.
0:00:12 > 0:00:15- The area - has agricultural countryside...
0:00:15 > 0:00:18- ..and touristy seaside towns.
0:00:18 > 0:00:23- One of North Wales' main hospitals - is also here - Glan Clwyd Hospital.
0:00:23 > 0:00:26- In the Bible, - Jesus is referred to as a doctor...
0:00:27 > 0:00:31- ..helping the blind to see, the deaf - to hear and the lame to walk.
0:00:32 > 0:00:35- Tonight, we'll hear stories - that will lift spirits...
0:00:36 > 0:00:41- ..about healing and about hope that - often comes in the wake of illness.
0:00:41 > 0:00:46- Welcome to Bodelwyddan - and to Dechrau Canu Dechrau Canmol.
0:01:13 > 0:01:17- On this programme, Lisa and I - will visit North Wales hospitals...
0:01:17 > 0:01:20- ..to learn more - about the army of volunteers.
0:01:21 > 0:01:24- We'll have a performance - from Ysgol Glan Clwyd...
0:01:24 > 0:01:28- ..and hear the story of one of - S4C's likeable personalities...
0:01:28 > 0:01:30- ..Heulwen Haf.
0:01:34 > 0:01:36- Our congregational singing...
0:01:37 > 0:01:40- ..comes from the beautiful - Marble Church near the A55.
0:01:41 > 0:01:45- With its 200-feet tower, - the church can be seen from afar.
0:01:48 > 0:01:52- In the cemetery are the graves - of over 80 Canadian soldiers.
0:01:55 > 0:01:58- Based at Kinmel Camp - during the First World War...
0:01:58 > 0:02:02- ..most of them died from flu...
0:02:02 > 0:02:05- ..shortly before they left for home.
0:02:07 > 0:02:09- From the Marble Church...
0:02:09 > 0:02:12- ..local musician Trystan Lewis - leads the singing.
0:04:00 > 0:04:05- A stone's throw from the Marble - Church is Glan Clwyd Hospital...
0:04:05 > 0:04:09- ..one of three North Wales Betsi - Cadwaladr Health Board hospitals.
0:04:10 > 0:04:14- A minister's daughter from Bala, - Betsi Cadwaladr was a nurse.
0:04:14 > 0:04:17- She was a nurse - at Guy's Hospital, London.
0:04:17 > 0:04:20- When she read - about soldiers suffering...
0:04:20 > 0:04:22- ..in the Crimean War in 1854...
0:04:23 > 0:04:28- ..she decided to go to Turkey - to help out, at the age of 65.
0:04:29 > 0:04:33- There's a busy group of volunteers - at Glan Clwyd, called the Robins.
0:04:34 > 0:04:35- How are you feeling today?
0:04:35 > 0:04:36- How are you feeling today?- - Very well.
0:04:37 > 0:04:40- What exactly is the Robins' role - at the hospital?
0:04:41 > 0:04:46- We're here to support staff - and to talk to patients.
0:04:47 > 0:04:49- What sort of things do you do?
0:04:49 > 0:04:55- I go shopping if they want a paper, - a bottle of water or some chocolate.
0:04:55 > 0:04:59- We also provide tea and coffee.
0:05:00 > 0:05:03- Things that staff - don't have time to do.
0:05:04 > 0:05:05- Hello, Mr Williams.
0:05:06 > 0:05:07- I've brought you a cup of coffee.
0:05:07 > 0:05:10- I've brought you a cup of coffee.- - That's very kind of you. Thank you.
0:05:10 > 0:05:13- What do you think - is the most important thing you do?
0:05:14 > 0:05:18- Being someone you can talk to, - someone who will listen.
0:05:19 > 0:05:24- I've sat more than once - with a woman in tears...
0:05:24 > 0:05:28- ..because she doesn't know - what the future holds.
0:05:28 > 0:05:33- I listen to her - and try to have a chat with her.
0:05:33 > 0:05:37- One person who offers spiritual - support to patients and staff...
0:05:38 > 0:05:42- ..at Betsi Cadwaladr hospitals - is the chaplain, Wynne Roberts.
0:05:42 > 0:05:45- Lisa went to talk to him - in Ysbyty Gwynedd, Bangor.
0:05:45 > 0:05:46- Hello.
0:05:46 > 0:05:48- Nice to meet you.
0:05:48 > 0:05:50- Welcome to Ysbyty Gwynedd.
0:05:51 > 0:05:52- Where are we going to first?
0:05:52 > 0:05:54- Where are we going to first?- - Up to one of the wards.
0:05:55 > 0:05:59- I think the hospital - realizes that people have needs...
0:06:00 > 0:06:03- ..that are more - than just physical needs.
0:06:03 > 0:06:07- One important part - of all our lives...
0:06:07 > 0:06:09- ..is our spiritual needs.
0:06:09 > 0:06:14- People who have faith in God...
0:06:14 > 0:06:17- ..like me and many other people.
0:06:17 > 0:06:23- Also, the ones who don't have faith - in God or follow a religion...
0:06:23 > 0:06:25- ..still have spiritual needs.
0:06:26 > 0:06:30- We all ask questions - who are we? - Why are we here? What are we doing?
0:06:31 > 0:06:33- Hi, Helen. Nice to see you again.
0:06:33 > 0:06:34- You too.
0:06:34 > 0:06:36- You too.- - When are you going home?
0:06:36 > 0:06:37- Tomorrow.
0:06:37 > 0:06:39- Tomorrow.- - Tomorrow? Great.
0:06:39 > 0:06:40- I hope.
0:06:40 > 0:06:42- You've been here for a month.
0:06:42 > 0:06:43- You've been here for a month.- - A month?
0:06:45 > 0:06:50- How important is it - that Wynne comes over to say hello?
0:06:50 > 0:06:54- Very. It brightens my day.
0:06:54 > 0:06:58- Remember, - you put a smile on my face.
0:07:01 > 0:07:03- Wynne, we're in the stroke unit now.
0:07:03 > 0:07:05- Who are we going to meet?
0:07:05 > 0:07:07- Who are we going to meet?- - One of the nurses. Elin.
0:07:08 > 0:07:08- Hiya, Elin.
0:07:08 > 0:07:10- Hiya, Elin.- - Hiya. Nice to meet you.
0:07:11 > 0:07:12- How long have you worked here?
0:07:12 > 0:07:14- How long have you worked here?- - October.
0:07:14 > 0:07:18- I qualified in August, - then I got a job here.
0:07:18 > 0:07:21- What's your relationship - with Wynne?
0:07:22 > 0:07:24- I've known Wynne for a while.
0:07:24 > 0:07:26- You came into the college.
0:07:27 > 0:07:31- He talked about the importance - of spirituality in care.
0:07:31 > 0:07:36- What about you as a nurse? - You see all sorts of things here.
0:07:36 > 0:07:39- How important is the spiritual side - to you?
0:07:39 > 0:07:43- Can you cope with - everything you see?
0:07:43 > 0:07:48- You have tough days. - You do see a lot as nurses.
0:07:48 > 0:07:51- Wynne brings a positive element - to my job.
0:07:52 > 0:07:56- He sings with the patients - and turns something so negative...
0:07:56 > 0:07:58- ..into something so happy.
0:09:42 > 0:09:44- Back in Glan Clwyd...
0:09:44 > 0:09:49- ..I've come to meet a DJ who works - for the community radio station...
0:09:49 > 0:09:52- ..who tries - and raise everyone's spirits.
0:09:52 > 0:09:55- This is more - than a hospital radio station.
0:09:55 > 0:09:59- It's for the community. - It's broadcast on AM.
0:09:59 > 0:10:02- It has a range of ten miles - from the hospital.
0:10:03 > 0:10:07- What do you get - out of providing this service?
0:10:07 > 0:10:10- No-one comes to hospital - for a good time.
0:10:10 > 0:10:14- If someone's in bed, - I want to raise their spirits...
0:10:14 > 0:10:19- ..by having so much fun - on the other side of the mic.
0:10:19 > 0:10:23- Hello, Tudur. I've brought - Glan Clwyd radio for you.
0:10:23 > 0:10:27- What's the value of the radio - to Glan Clwyd hospital?
0:10:27 > 0:10:32- It's very valuable. Patients get - to listen to the music they want.
0:10:32 > 0:10:35- They can request music - that's personal to them.
0:10:35 > 0:10:38- It does a lot of good - for the patients here.
0:10:39 > 0:10:45- # I ask not for ease and riches #
0:10:45 > 0:10:49- How does impersonating Elvis - and being a chaplain go together?
0:10:50 > 0:10:53- They go together perfectly.
0:10:53 > 0:10:57- There's a spiritual element - to Elvis' life, to his songs.
0:10:57 > 0:11:01- He sang many songs of faith.
0:11:02 > 0:11:05- The Welsh don't see a problem - being a minister of the Gospel...
0:11:06 > 0:11:08- ..and being the King too.
0:11:09 > 0:11:11- # Pure heart #
0:11:11 > 0:11:15- I don't think - I've ever seen a dog in a hospital.
0:11:15 > 0:11:19- This is Max. He's great for hugging.
0:11:19 > 0:11:24- I think it's so important - with the spiritual work too...
0:11:24 > 0:11:30- ..that people spend time - with Creation too, with animals.
0:11:31 > 0:11:33- He has his own badge, like me.
0:11:34 > 0:11:35- What does it say?
0:11:36 > 0:11:42- It says "Max, Volunteer Dog".
0:11:42 > 0:11:44- # Sing in the night #
0:11:45 > 0:11:49- We all know how busy - our hospitals are these days.
0:11:49 > 0:11:53- The staff all work so hard - under so much pressure.
0:11:53 > 0:11:57- But the work done by people - like Wynne, the volunteers...
0:11:58 > 0:12:01- ..and even Max the dog - really does make a difference.
0:12:01 > 0:12:05- They bring a smile to people's faces - and lift their spirits.
0:12:07 > 0:12:09- # We are the children
0:12:09 > 0:12:12- # The youth of the world
0:12:13 > 0:12:17- # Tomorrow is in our hands
0:12:18 > 0:12:20- # We are the children
0:12:20 > 0:12:23- # The hope for a better future
0:12:24 > 0:12:28- # Big change will come to you and me
0:12:29 > 0:12:33- # Teach us how to be kind
0:12:34 > 0:12:36- # Give us faith
0:12:36 > 0:12:39- # And a love so strong
0:12:39 > 0:12:42- # Hand in hand, we'll walk
0:12:42 > 0:12:49- # In the light of the new day
0:12:49 > 0:12:53- # We are the children
0:12:53 > 0:12:57- # It's a new day
0:12:57 > 0:13:01- # Our gift is great
0:13:02 > 0:13:05- # We'll inherit
0:13:05 > 0:13:11- # All the riches of the world
0:13:12 > 0:13:14- # We are the children
0:13:14 > 0:13:18- # The youth of the world
0:13:18 > 0:13:23- # Tomorrow is in our hands
0:13:23 > 0:13:25- # We are the children
0:13:25 > 0:13:29- # The hope for a better future
0:13:29 > 0:13:34- # Big change will come to you and me
0:13:34 > 0:13:38- # Teach us how to be kind
0:13:38 > 0:13:41- # Give us faith
0:13:41 > 0:13:44- # And a love so strong
0:13:44 > 0:13:47- # Hand in hand, we'll walk
0:13:47 > 0:13:53- # In the light of the new day
0:13:54 > 0:13:57- # We are the children
0:13:59 > 0:14:03- # We are the children
0:14:04 > 0:14:10- # We are the children #
0:14:19 > 0:14:23- Actress Heulwen Haf has been through - dark periods in her life.
0:14:23 > 0:14:25- However, she's found the light...
0:14:26 > 0:14:29- ..by offering healing - in the form of reiki sessions.
0:14:31 > 0:14:33- What exactly is reiki?
0:14:34 > 0:14:40- Working with energy or receiving - energy from the universe.
0:14:40 > 0:14:46- I can feel heat, a chill...
0:14:46 > 0:14:48- ..or trembling in my fingers.
0:14:49 > 0:14:52- After a person's - been talking to me...
0:14:52 > 0:14:57- ..about whatever problem - they may have...
0:14:57 > 0:15:01- ..I can put myself - in a quiet place...
0:15:01 > 0:15:06- ..and then offer healing.
0:15:06 > 0:15:10- Most people accept it - and just feel better.
0:15:14 > 0:15:19- I got married - and at the age of 29...
0:15:20 > 0:15:22- ..I got divorced.
0:15:23 > 0:15:28- I was admitted to Denbigh Hospital, - an asylum.
0:15:28 > 0:15:31- I find it hard to say this...
0:15:32 > 0:15:36- ..but I begged God to help me - and I didn't feel that He was.
0:15:36 > 0:15:39- I said hardly a word...
0:15:40 > 0:15:44- ..but I'd write - asking God to help me...
0:15:44 > 0:15:47- ..and wonder why - He'd closed the door on me.
0:15:48 > 0:15:49- I was in a locked room.
0:15:50 > 0:15:54- The door couldn't be opened - there - was no door knob on the inside.
0:15:55 > 0:15:56- But I was ill.
0:15:57 > 0:15:58- I was ill.
0:15:59 > 0:16:04- I was there when I was 30 and 31, - two years.
0:16:04 > 0:16:07- Then, two years trying to get out.
0:16:08 > 0:16:11- But I was institutionalized.
0:16:11 > 0:16:15- I had more of a fear of coming out - than I had of staying inside.
0:16:16 > 0:16:21- Everything changed for you - around a decade ago.
0:16:22 > 0:16:24- Yes, I had breast cancer.
0:16:24 > 0:16:30- But before then, I'd found reiki.
0:16:31 > 0:16:34- A more spiritual life...
0:16:34 > 0:16:37- ..where one can choose to believe...
0:16:38 > 0:16:43- ..in a life - that's worthwhile and good.
0:16:43 > 0:16:46- Where you are kind - and see the best in everything.
0:16:47 > 0:16:50- "Ah! - That's what I've been looking for!"
0:16:51 > 0:16:57- The faith - or the light or the conversion.
0:16:58 > 0:17:00- It's what I'd been looking for.
0:17:00 > 0:17:03- It's so easy to live with.
0:17:05 > 0:17:09- Going through a dark period...
0:17:09 > 0:17:12- ..must be a test of anyone's faith.
0:17:13 > 0:17:15- Was it a test of yours?
0:17:16 > 0:17:18- No.
0:17:19 > 0:17:22- I knew there was a light - looking after me.
0:17:22 > 0:17:25- I could feel the energy.
0:17:25 > 0:17:27- My faith was strong.
0:17:28 > 0:17:30- Today, when I'm working...
0:17:30 > 0:17:34- ..I'll centre myself, - receive the energy...
0:17:35 > 0:17:37- ..and ask whoever...
0:17:37 > 0:17:42- ..Buddha, God, Christ...
0:17:42 > 0:17:46- ..angels or whatever...
0:17:47 > 0:17:49- ..to help me help others.
0:19:43 > 0:19:49- One way I've enjoyed relaxing since - I was a child is being in the sea.
0:19:50 > 0:19:51- I also like rings.
0:19:51 > 0:19:57- I have one that hasn't cost as much - as the others in my collection...
0:19:58 > 0:20:03- ..which contains abalone, - or an ear shell.
0:20:04 > 0:20:09- I went into the sea last summer - and I was wearing this ring.
0:20:09 > 0:20:13- I looked down at where the sun's - rays were shining on the sea...
0:20:14 > 0:20:16- ..and on the ring - and it was wonderful.
0:20:17 > 0:20:22- The colours on the ring - were brighter than ever before.
0:20:22 > 0:20:27- The reason was because - the little abalone...
0:20:27 > 0:20:30- ..was back from where it came.
0:20:30 > 0:20:33- An important part - of a chaplain's work...
0:20:33 > 0:20:35- ..is to heal people at the hospital.
0:20:36 > 0:20:39- One way of doing it, - which I see every day...
0:20:39 > 0:20:44- ..is for people to use this - difficult time in their lives...
0:20:45 > 0:20:48- ..to put themselves back - in God's love.
0:20:48 > 0:20:50- Back where they should be.
0:20:50 > 0:20:53- Not in the desert - but in the arms of God, our Father.
0:20:53 > 0:20:58- "Here is love, vast as the ocean, - loving-kindness as the flood."
0:20:58 > 0:21:03- We're like this ear shell - back in the sea's arms.
0:21:03 > 0:21:09- I hope we're putting ourselves back - in the arms of God, in His love.
0:21:12 > 0:21:13- That's it for tonight.
0:21:13 > 0:21:17- We've heard - from people in our communities...
0:21:17 > 0:21:21- ..who've overcome challenges and - from others who've offered to help.
0:21:21 > 0:21:24- Thank you for your company. - Goodnight.
0:24:44 > 0:24:46- S4C Subtitles by Testun Cyf.
0:24:46 > 0:24:47- .