Lewisham NHS Trust

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0:00:02 > 0:00:03One, two, three.

0:00:03 > 0:00:07Gareth Malone wants to help Britain's workers find their voice.

0:00:07 > 0:00:10Good morning, everyone! I'm here to start the choir.

0:00:10 > 0:00:13If you are at all interested, make yourself known to me.

0:00:14 > 0:00:16In search of hidden talent, he wants to create choirs

0:00:16 > 0:00:19in four of Britain's busiest workplaces.

0:00:21 > 0:00:23MACHINE BEEPS Are you a singer?

0:00:24 > 0:00:25What do you do?

0:00:25 > 0:00:27Dig holes for a living, mate.

0:00:27 > 0:00:31# Pat puts all his postbags in the van. #

0:00:31 > 0:00:32Yes, he does!

0:00:34 > 0:00:37And for the workers, company pride will be at stake,

0:00:37 > 0:00:40when they compete to find Gareth's Best Workplace Choir.

0:00:42 > 0:00:43- Is everybody ready? ALL:- Yes.

0:00:43 > 0:00:45- Fighting spirit? ALL:- Yes. - Let's go and do it.

0:00:47 > 0:00:50When I was learning to sing, it was always through competing with others

0:00:50 > 0:00:52that I got better, and I want that for these choirs.

0:00:52 > 0:00:54I want them to feel the pressure and get better.

0:00:54 > 0:00:59Before the performance I'll pray to God. God help us, this time.

0:00:59 > 0:01:03We want to win it, and we're going to go hell for leather to win it.

0:01:03 > 0:01:06Months and months of work and slog

0:01:06 > 0:01:09come down to that one moment when you're on stage.

0:01:09 > 0:01:10That's why I love it.

0:01:22 > 0:01:26Gareth Malone is on his way to one of London's busiest hospitals,

0:01:26 > 0:01:28Lewisham NHS Trust.

0:01:29 > 0:01:32He wants to create the first of four choirs

0:01:32 > 0:01:35that will compete in his singing contest.

0:01:35 > 0:01:38It is going to be a really interesting place to start a choir,

0:01:38 > 0:01:40because there's such a wide variety of people working there.

0:01:40 > 0:01:44Everyone has their own job, but they don't always come together.

0:01:44 > 0:01:48When does a porter sit with a surgeon and have a chat?

0:01:48 > 0:01:51When do they stand together as one and represent the hospital?

0:01:51 > 0:01:53I bet that never happens,

0:01:53 > 0:01:55and I think the choir is about bringing everyone

0:01:55 > 0:01:58together for one purpose, which is to sing and represent that company.

0:01:58 > 0:01:59Cheers!

0:02:02 > 0:02:07Lewisham NHS Trust has over 3,000 staff and deals with

0:02:07 > 0:02:09over 100,000 patients a year.

0:02:14 > 0:02:15It's the NHS. I'm in a queue!

0:02:18 > 0:02:21Good morning, hi. I'm Gareth Malone. I'm here to start a choir.

0:02:21 > 0:02:22I think you've got a pass for me.

0:02:22 > 0:02:25- Yes. That's for you. - Great, thanks.

0:02:25 > 0:02:26And they've left you a map.

0:02:26 > 0:02:28A map?

0:02:28 > 0:02:31Is it complicated? Oh, gosh. Where shall I go first?

0:02:31 > 0:02:32- Erm... - Looking for people.

0:02:32 > 0:02:35- That's probably the best place to start.- The yellow zone.

0:02:36 > 0:02:41Spread over 14 sites, and with over 200 departments,

0:02:41 > 0:02:43Gareth needs to create a choir

0:02:43 > 0:02:46that represents every part of the hospital.

0:02:47 > 0:02:52The hospital actually functions like a series of little villages.

0:02:52 > 0:02:55I don't know a lot of the clerical staff,

0:02:55 > 0:02:58I don't know a lot of the admin staff or even the nurses.

0:03:00 > 0:03:02There are so many jobs in the hospital, honestly,

0:03:02 > 0:03:04we just see people in the corridor, you go past.

0:03:04 > 0:03:06We wouldn't necessarily talk to you

0:03:06 > 0:03:09unless we have something to do with you.

0:03:11 > 0:03:15To be honest, I can't figure out which way up this map goes.

0:03:18 > 0:03:20To find the best voices,

0:03:20 > 0:03:22Gareth will be holding a series of open auditions.

0:03:22 > 0:03:24Are you interested in being in a choir, at all?

0:03:24 > 0:03:26I'm starting a choir for the hospital.

0:03:26 > 0:03:27- No, thanks.- No?

0:03:27 > 0:03:30I haven't got the time. I'm rushing to do an assessment.

0:03:30 > 0:03:31Thank you very much.

0:03:31 > 0:03:33No problem.

0:03:33 > 0:03:36Right, the Anderson Delivery Suite.

0:03:36 > 0:03:39Hello, Doctor. Are you interested in being in a choir?

0:03:39 > 0:03:41No, I can't sing.

0:03:41 > 0:03:42Can't sing?

0:03:42 > 0:03:43Are you interested?

0:03:43 > 0:03:46I can come in between sections tomorrow in the morning, possibly,

0:03:46 > 0:03:48but I can't give a definite time.

0:03:48 > 0:03:51I don't think anyone has ever said that they're going to have to

0:03:51 > 0:03:55squeeze in the audition between Caesarean sections to me before.

0:03:55 > 0:03:56That's a first.

0:03:56 > 0:03:58Are you interested in being in a choir?

0:03:58 > 0:04:00A choir?

0:04:00 > 0:04:01Absolutely everyone who works here.

0:04:01 > 0:04:03Oh, OK. Yeah, I'd love to.

0:04:03 > 0:04:05- You've done some singing before? - Yeah, I do sing.

0:04:05 > 0:04:06- I'm Gareth.- Derek.

0:04:06 > 0:04:09Lovely to meet you, Derek. What do you do here?

0:04:09 > 0:04:10I'm a kitchen porter.

0:04:10 > 0:04:12I got a kind of kitchen vibe.

0:04:12 > 0:04:14What sort of thing do you like to sing?

0:04:14 > 0:04:16# When we sing our song

0:04:17 > 0:04:20# At times we may be crying

0:04:21 > 0:04:24# And nothing's even wrong. #

0:04:24 > 0:04:26Brilliant. I want you to audition.

0:04:26 > 0:04:27Thanks, bye-bye.

0:04:27 > 0:04:29OK, bye-bye, take care.

0:04:33 > 0:04:37Over the next two days, Gareth auditions over 120 staff.

0:04:38 > 0:04:40Really scared.

0:04:40 > 0:04:41Yeah.

0:04:41 > 0:04:42Got a real dry throat now.

0:04:42 > 0:04:43Yeah, I know.

0:04:43 > 0:04:46I haven't practised.

0:04:46 > 0:04:48I have a cold, I'm still coughing!

0:04:48 > 0:04:52He's looking for the 30 strongest voices from across the hospital.

0:04:52 > 0:04:54Hello!

0:04:54 > 0:04:56Who's nervous?

0:04:56 > 0:04:58Everyone, great.

0:04:58 > 0:05:02This is about taking the best of this hospital and bringing it together.

0:05:02 > 0:05:05I want those people who are absolutely top-notch.

0:05:07 > 0:05:08Great. Come and have a seat here.

0:05:11 > 0:05:13Good afternoon.

0:05:13 > 0:05:14- ALL:- Good afternoon.

0:05:14 > 0:05:16And welcome to your audition.

0:05:16 > 0:05:20We are here to create a choir for your hospital that is excellent.

0:05:20 > 0:05:26We're going to have to hear everybody sing individually.

0:05:26 > 0:05:29And I know that's slightly scary and alarming.

0:05:29 > 0:05:32We're going to start with Aaron.

0:05:32 > 0:05:34Let's hear your singing voice.

0:05:34 > 0:05:39# Just a spoonful of sugar helps the medicine go down

0:05:39 > 0:05:44# In a most delightful way. #

0:05:44 > 0:05:45That is a bass. OK, well done.

0:05:45 > 0:05:48Very good. Natalie, here we go.

0:05:48 > 0:05:50# Just a spoonful of sugar

0:05:50 > 0:05:53# Helps the medicine go down

0:05:53 > 0:05:55# In the most de... # Sorry.

0:05:55 > 0:05:57Sorry. Frog.

0:05:57 > 0:05:58- Frog?- In my throat.

0:05:58 > 0:05:59I think we could go up, don't you?

0:05:59 > 0:06:01Yes.

0:06:01 > 0:06:02Let's hear that.

0:06:02 > 0:06:05# Just a spoonful of sugar

0:06:05 > 0:06:07# Helps the medicine go down

0:06:07 > 0:06:11# In the most delightful way. #

0:06:11 > 0:06:13Let's go up again, please.

0:06:14 > 0:06:17# Just a spoonful of sugar

0:06:17 > 0:06:19# Helps the medicine go down

0:06:19 > 0:06:23# In the most delightful way. #

0:06:29 > 0:06:32I'm still shaking, because I'm so shocked

0:06:32 > 0:06:36at what Gareth was able to get me to do with my voice.

0:06:36 > 0:06:38I enjoyed myself.

0:06:38 > 0:06:40I was happy I was at the back, as well, hidden,

0:06:40 > 0:06:41so no-one could see me.

0:06:41 > 0:06:43I doubt I'll get in.

0:06:46 > 0:06:48Hello, hello.

0:06:48 > 0:06:49As the staff keep coming...

0:06:49 > 0:06:52# Just a spoonful of sugar

0:06:52 > 0:06:53..Gareth takes his pick.

0:06:53 > 0:06:56# Helps the medicine go down

0:06:56 > 0:06:57From female altos and sopranos...

0:06:57 > 0:07:00# In the most delightful way. #

0:07:00 > 0:07:02..to male basses and tenors.

0:07:02 > 0:07:05# In the most delightful way. #

0:07:05 > 0:07:06Fantastic.

0:07:06 > 0:07:09Chidi, we need to work on the serious expression.

0:07:09 > 0:07:11LAUGHTER

0:07:11 > 0:07:13Do you do a very serious job?

0:07:13 > 0:07:15Erm, I suppose it is.

0:07:15 > 0:07:18A&E Consultant. Yeah, that sounds pretty serious.

0:07:18 > 0:07:19OK, Eddie. What do you do?

0:07:19 > 0:07:21- I'm a surgeon. - A surgeon?

0:07:22 > 0:07:24Yeah, I stop people bleeding to death.

0:07:24 > 0:07:26OK, good.

0:07:26 > 0:07:29# Just a spoonful of sugar

0:07:29 > 0:07:32# Makes the medicine go down

0:07:32 > 0:07:35# In the most delightful way. #

0:07:35 > 0:07:39I just find it amusing that you said "makes" the medicine go down,

0:07:39 > 0:07:40because that's like...

0:07:43 > 0:07:45Well, I'm a surgeon. People do what I tell them.

0:07:45 > 0:07:49There we go. Pedal to my right foot. Not yet.

0:07:49 > 0:07:52My job title, I'm a consultant vascular surgeon,

0:07:52 > 0:07:55which basically means I operate on people's blood pipes.

0:07:55 > 0:07:58As I say to my mates at the rugby club, I'm a posh plumber.

0:07:58 > 0:08:00Basically, when you're the consultant surgeon,

0:08:00 > 0:08:02the buck stops with me,

0:08:02 > 0:08:05for everything that happens to the patients under my care.

0:08:05 > 0:08:09In theatre, everyone knows how I like things done, and they also

0:08:09 > 0:08:12know that if they're not done that way, I'll get pretty cross about it.

0:08:12 > 0:08:14You'll feel a little bit of pressure in your leg now.

0:08:14 > 0:08:16I don't find it stressful,

0:08:16 > 0:08:19unless things are not done the way I want them.

0:08:19 > 0:08:24# In the most delightful way. #

0:08:24 > 0:08:26Well done, thank you. Thank you, Eddie.

0:08:26 > 0:08:28APPLAUSE

0:08:28 > 0:08:29Can we get Joe?

0:08:29 > 0:08:31OK. What do you do here?

0:08:31 > 0:08:32I'm an anaesthetist.

0:08:32 > 0:08:34Anaesthetist, OK. So do you work together?

0:08:34 > 0:08:37Occasionally, but he probably doesn't recognise me,

0:08:37 > 0:08:39because I'm quite junior.

0:08:39 > 0:08:41Is it all right for you to be sat next to him?

0:08:41 > 0:08:44I'm a little bit tense, but I'm OK.

0:08:44 > 0:08:45Eddie, would you like me to move him?

0:08:45 > 0:08:48No, I'm fine. He's more likely to be nervous than me.

0:08:48 > 0:08:50That's good, yeah. Eddie looks fine.

0:08:50 > 0:08:53Joe, every reason to be terrified, let's hear you.

0:08:53 > 0:08:56# Just a spoonful of sugar

0:08:56 > 0:09:00# Helps the medicine go down

0:09:00 > 0:09:03# In the most delightful way. #

0:09:03 > 0:09:06Head for the hills. Well done, thank you.

0:09:06 > 0:09:07Well done.

0:09:09 > 0:09:10That was good.

0:09:10 > 0:09:13There's some pretty good voices in there.

0:09:13 > 0:09:14I think it's going to do a lot of good.

0:09:14 > 0:09:16I mean, the fact that, in that session,

0:09:16 > 0:09:19you had people that had never met, an anaesthetist that would never

0:09:19 > 0:09:21have spoken to the surgeon, the surgeon was sat right next

0:09:21 > 0:09:25to him in the choir, and actually it was the junior member of staff

0:09:25 > 0:09:29who was the better singer, so it's great. It's a great leveller.

0:09:34 > 0:09:36Auditions over, it's decision time for Gareth.

0:09:36 > 0:09:39Right. He's good. He's definitely in.

0:09:40 > 0:09:43He wants a cross section of the hospital,

0:09:43 > 0:09:47but also needs the best voices to represent Lewisham in the contest.

0:09:47 > 0:09:50He's a staff nurse. He wasn't bad.

0:09:50 > 0:09:54He had a good, light sound, but I think he might... Oh!

0:09:56 > 0:10:00But what a spread of the hospital. I mean, it's amazing.

0:10:00 > 0:10:02I've got an anaesthetist, a surgeon,

0:10:02 > 0:10:07I've got ENT, I've got language therapy, I've got physiotherapists

0:10:07 > 0:10:10coming out of my ears, I've got a really good range.

0:10:10 > 0:10:12Nurses, everybody.

0:10:12 > 0:10:13Feels really good.

0:10:28 > 0:10:32The next morning, Gareth's back to break the good news of who's in.

0:10:32 > 0:10:34Are you busy?

0:10:34 > 0:10:35Yeah, just a little bit.

0:10:35 > 0:10:39I want to say well done, and I'd like you to be in the choir.

0:10:39 > 0:10:40Oh, thank you very much!

0:10:40 > 0:10:41You're welcome.

0:10:41 > 0:10:43Thank you very much. I'm excited!

0:10:43 > 0:10:44- Sarah.- Yes?

0:10:44 > 0:10:46- You did very well in your audition. - Thank you.

0:10:46 > 0:10:49- I'd like you to be in the choir. - Oh, my God!

0:10:49 > 0:10:50- Guess what?- Are you in?

0:10:50 > 0:10:52I got in!

0:10:52 > 0:10:54Hello, Natalie. How are you?

0:10:54 > 0:10:55I'm all right.

0:10:55 > 0:10:56I'd like you to be in the choir.

0:10:58 > 0:10:59Oh, my God!

0:10:59 > 0:11:02And now it's time for some singing!

0:11:02 > 0:11:05Natalie Beaumont is a speech therapy assistant for the Trust.

0:11:06 > 0:11:08I work with children with a language delay,

0:11:08 > 0:11:10and I work with deaf children.

0:11:11 > 0:11:13'It's just the most moving job ever.'

0:11:13 > 0:11:15Don't look. Pick one.

0:11:15 > 0:11:17- Star!- A star.

0:11:17 > 0:11:18Go!

0:11:18 > 0:11:20'A lot of people see me as quite a strong person.

0:11:20 > 0:11:25'I don't see myself as that. I see myself as quite under-confident.'

0:11:25 > 0:11:27I was bullied at school.

0:11:27 > 0:11:30I think that's probably why I never, ever wanted to go

0:11:30 > 0:11:35'and sing in public, and although I do it in my job here, again,

0:11:35 > 0:11:37'it's behind closed doors.'

0:11:40 > 0:11:42I feel like I've almost come out of the closet!

0:11:42 > 0:11:46Well done. My secret's out. I like to sing!

0:11:52 > 0:11:55Lunchtime at the hospital.

0:11:55 > 0:11:57Hello, ladies. Hi. Hello.

0:11:57 > 0:11:59Taking a break from busy shifts,

0:11:59 > 0:12:04Gareth's handpicked singers arrive for their first ever rehearsal.

0:12:04 > 0:12:06APPLAUSE

0:12:06 > 0:12:07Welcome to the choir!

0:12:07 > 0:12:09Very good. Woo!

0:12:13 > 0:12:18I'd like to remind you that you are now in a contest.

0:12:18 > 0:12:21This is going to get exciting, it's going to be a lot of fun.

0:12:21 > 0:12:23It is about bringing the hospital together,

0:12:23 > 0:12:26but now we have to really come together as a unit, and of course,

0:12:26 > 0:12:30I'm suspecting a lot of you won't even have seen each other before.

0:12:30 > 0:12:35Oh, that's great. The surgeon and the porter. Brilliant.

0:12:35 > 0:12:41So, we need a song that best represents the hospital,

0:12:41 > 0:12:43that sums up what you do here.

0:12:45 > 0:12:47Yes, I've had an idea.

0:12:47 > 0:12:50Well, the closest one I could get to what I do is

0:12:50 > 0:12:51If You Want Blood (You've Got It)

0:12:51 > 0:12:53by AC/DC, but I don't think that's really...

0:12:53 > 0:12:55LAUGHTER

0:12:55 > 0:12:56Hands up in favour of that!

0:12:58 > 0:13:00I've had a really good idea.

0:13:00 > 0:13:02# Keep bleeding

0:13:02 > 0:13:03# Keep, keep bleeding. #

0:13:03 > 0:13:05OK, any others?

0:13:05 > 0:13:07- Sorry? - The Drugs Don't Work.

0:13:07 > 0:13:09The Drugs Don't Work!

0:13:11 > 0:13:12Any other gems? Natalie.

0:13:12 > 0:13:14Come On, Get Happy by Judy Garland,

0:13:14 > 0:13:16only because I think everybody should be happy.

0:13:16 > 0:13:19- You don't want to do anything depressing?- No.

0:13:19 > 0:13:21Not for your first song, do you?

0:13:21 > 0:13:22Lean On Me.

0:13:22 > 0:13:24Lean On Me.

0:13:24 > 0:13:26# When you're not strong. #

0:13:26 > 0:13:28I've always...

0:13:28 > 0:13:30Can we hear this? Can we all sing that?

0:13:31 > 0:13:34# ..times in our lives

0:13:34 > 0:13:36# We all have pain

0:13:36 > 0:13:40# We all have sorrow

0:13:40 > 0:13:43# But if we are wise

0:13:44 > 0:13:47# We know that there's

0:13:47 > 0:13:50# Always tomorrow. #

0:13:50 > 0:13:53That's quite good, actually, and coming out of your mouths,

0:13:53 > 0:13:54it sort of works.

0:13:54 > 0:13:57I've never really been into that song,

0:13:57 > 0:13:59but hearing a group of people in the medical profession saying

0:13:59 > 0:14:02lean on me, it's, sort of, quite moving, actually.

0:14:02 > 0:14:04I had a little bit of a tingle, there.

0:14:04 > 0:14:07All those in favour of Lean On Me.

0:14:07 > 0:14:08Oooh!

0:14:09 > 0:14:11I think it's Lean On Me,

0:14:11 > 0:14:13but what would be quite interesting with this is just to do a...

0:14:13 > 0:14:17# Sometimes in our lives

0:14:17 > 0:14:19# We all have pain

0:14:19 > 0:14:23# Sometimes in our lives

0:14:23 > 0:14:26# We all have pain

0:14:26 > 0:14:30# We all have sorrow

0:14:30 > 0:14:34# But if we are wise

0:14:34 > 0:14:37# We know that there's

0:14:37 > 0:14:40# Always tomorrow

0:14:40 > 0:14:43# So just call on me, brother

0:14:43 > 0:14:44# When you need a hand

0:14:44 > 0:14:51# We all need somebody to lean on. #

0:14:51 > 0:14:53There we go, well done. Give yourselves a round of applause.

0:14:57 > 0:14:59It's really fantastic, actually.

0:14:59 > 0:15:03The first rehearsal sound was very promising.

0:15:03 > 0:15:05I'm desperately competitive, and I can't see a competition

0:15:05 > 0:15:07or a contest without wanting to be in it,

0:15:07 > 0:15:09and if I'm in it, I want to win it.

0:15:09 > 0:15:10To become a consultant,

0:15:10 > 0:15:14you do need to have a little bit of a push about you.

0:15:14 > 0:15:17I see myself as a somewhat competitive person,

0:15:17 > 0:15:19and I definitely want us to win.

0:15:19 > 0:15:23It's going to take a little while before I think that I'm able to,

0:15:23 > 0:15:27you know, fully relax and fully open up to this whole singing thing.

0:15:27 > 0:15:31It's so fascinating to see all the different parts of the hospital

0:15:31 > 0:15:32coming together.

0:15:32 > 0:15:35Just all of the porters looked a little bit nervous,

0:15:35 > 0:15:37and like, "Do we really belong here?"

0:15:37 > 0:15:39The surgeons feel like they belong,

0:15:39 > 0:15:42because they are central to what the hospital does.

0:15:42 > 0:15:43It's amazing, actually,

0:15:43 > 0:15:47how much lack of confidence there is amongst them, and a lot of them

0:15:47 > 0:15:51haven't sung before in choirs, and yet, a great sound is emerging.

0:15:51 > 0:15:54I'm really, really excited about this.

0:15:58 > 0:16:01Over the following weeks, to help get the choir to contest standards...

0:16:01 > 0:16:04CHOIR DOES VOCAL EXERCISE

0:16:04 > 0:16:06..Gareth arranges for them to have additional rehearsal sessions

0:16:06 > 0:16:08with a local choirmaster.

0:16:08 > 0:16:09And!

0:16:09 > 0:16:15# We all need somebody to lean on. #

0:16:15 > 0:16:16Good.

0:16:22 > 0:16:24On his next visit...

0:16:24 > 0:16:25How are you?

0:16:25 > 0:16:27- Not too bad, thank you. - I've come to see you.

0:16:27 > 0:16:30..Gareth spends time with some of the non-medical staff...

0:16:30 > 0:16:34I'm wondering about just having a quick session with you,

0:16:34 > 0:16:36just to build up your confidence a bit.

0:16:36 > 0:16:39..meeting up with pharmacy porter, Aaron.

0:16:39 > 0:16:41What are you used to doing, music-wise?

0:16:41 > 0:16:42Just a bit of rapping, really.

0:16:42 > 0:16:43- Really?- Yeah.

0:16:43 > 0:16:46Could you give me a demonstration?

0:16:46 > 0:16:48Is it me that you see when your eyes close?

0:16:48 > 0:16:51Is it me that you want to chill and watch soaps with?

0:16:51 > 0:16:54Is it me you wanna go home with?

0:16:54 > 0:16:57So, you're breathing in the wrong place. Lie on the floor.

0:16:57 > 0:16:59I know it seems weird.

0:16:59 > 0:17:03OK, so shove that on your stomach. There we are.

0:17:03 > 0:17:07Try and get the bottle to rise up when you breathe in.

0:17:07 > 0:17:08There you go.

0:17:08 > 0:17:11Try and do that on an "aaah", so you go "aaah".

0:17:11 > 0:17:13Aaah.

0:17:13 > 0:17:14Yawn.

0:17:14 > 0:17:15Aaah.

0:17:18 > 0:17:21That's great. That's really good.

0:17:21 > 0:17:24I felt like I was actually using something, actually down there.

0:17:24 > 0:17:26Yeah? You speak in a very soft way.

0:17:26 > 0:17:31I mean, I think what we need is, like, the confident Aaron.

0:17:31 > 0:17:32- Yeah.- Yeah?

0:17:32 > 0:17:35- I'll give it a try, I suppose. - Yeah?

0:17:36 > 0:17:41I don't know. I think, after a while, I should get the confidence.

0:17:41 > 0:17:43Obviously it's all different for me, it's new for me.

0:17:43 > 0:17:45- Yeah.- Yeah, I think, eventually.

0:17:45 > 0:17:49How do you feel about being stood next to people

0:17:49 > 0:17:52who are from totally different parts of the hospital?

0:17:52 > 0:17:54Erm, that's different.

0:17:54 > 0:17:58That's quite good, actually, because, you know, usually,

0:17:58 > 0:18:02there's levels, there is levels, you know.

0:18:02 > 0:18:04Porters, this, that, doctors,

0:18:04 > 0:18:07and everyone mixes with their own level, if you get what I'm saying.

0:18:07 > 0:18:09Well, I think if the choir does anything,

0:18:09 > 0:18:12it should make you feel like you are equally as part of the hospital

0:18:12 > 0:18:15as the next person, even if they are general surgeon.

0:18:15 > 0:18:18I don't know, but yeah, it's going to take a while,

0:18:18 > 0:18:20because, you know, the levels are going to take a minute to

0:18:20 > 0:18:22break down, but I'm feeling it a little bit.

0:18:22 > 0:18:24- You're doing well. Thank you, that was great.- Thank you.

0:18:24 > 0:18:26- Thanks.- See you later.

0:18:26 > 0:18:27See you at the rehearsal.

0:18:30 > 0:18:31A few days later...

0:18:31 > 0:18:34How often do you all leave the hospital together?

0:18:34 > 0:18:35- ALL:- Never.

0:18:35 > 0:18:37Great, well, it's a first. Come on, let's get on board.

0:18:37 > 0:18:41..to help the choir bond, Gareth arranges a social night out.

0:18:44 > 0:18:45Welcome to the boat.

0:18:45 > 0:18:48The reason I brought you on this boat is

0:18:48 > 0:18:51so that absolutely no-one can get off.

0:18:51 > 0:18:54Nobody can get paged, nobody can get called away.

0:18:59 > 0:19:01Cheers. Thank you.

0:19:01 > 0:19:02You know each other already, don't you?

0:19:02 > 0:19:04- No.- No, I know Sophia.

0:19:04 > 0:19:06- Yeah.- I don't know.

0:19:06 > 0:19:07- You're physio? - I'm physio, yeah.

0:19:07 > 0:19:09So you never talk to junior doctors?

0:19:09 > 0:19:11Yeah, but we're on different floors. We're on different floors.

0:19:14 > 0:19:15But now I've met them.

0:19:15 > 0:19:18I don't think we've ever really done anything that's built us altogether.

0:19:18 > 0:19:21We're all getting to know what everyone does, I think.

0:19:21 > 0:19:25And then we can kind of join together, and win!

0:19:25 > 0:19:27And win! That'd be great.

0:19:30 > 0:19:32When I started work, they said, "Mr Chandler's here,

0:19:32 > 0:19:35"and he likes a few certain things, and just don't piss him off,

0:19:35 > 0:19:37"basically, or else he'll kick you straight out of theatre!"

0:19:37 > 0:19:39Everyone knows where they stand.

0:19:39 > 0:19:42- I like that.- We're doing it my way. That's it.- Great.

0:19:42 > 0:19:45I'm going to learn a lot from you, I think!

0:19:47 > 0:19:48It's been absolutely fantastic.

0:19:48 > 0:19:51I think everyone's really getting to know each other.

0:19:51 > 0:19:53There's a really good atmosphere.

0:19:53 > 0:19:56And I think they like each other, but my goodness,

0:19:56 > 0:19:59there's so much stiffness and difficulty between them, because

0:19:59 > 0:20:04of this hospital hierarchy, and we've got some very senior people in this

0:20:04 > 0:20:09choir, so I think we need to loosen them up a bit and break that down.

0:20:09 > 0:20:11This has been a great start, but there's more to do.

0:20:11 > 0:20:14Guys, come outside. It's Tower Bridge.

0:20:14 > 0:20:16Come out, it's great.

0:20:16 > 0:20:19Right, everyone. Shall we do a bit of a sing-song?

0:20:19 > 0:20:21# London's burning... #

0:20:21 > 0:20:23How's that? One, two...

0:20:23 > 0:20:25# London's burning, London's burning

0:20:25 > 0:20:28# London's burning, London's burning

0:20:28 > 0:20:31# London's burning, London's burning

0:20:31 > 0:20:34# London's burning, London's burning

0:20:34 > 0:20:37# Fetch the engines Fetch the engines

0:20:37 > 0:20:40# Fire, fire, fire, fire

0:20:40 > 0:20:43# Pour on water, pour on water. #

0:20:54 > 0:20:58A few weeks later, Gareth is on his way back to the hospital.

0:20:58 > 0:21:02I'm happy with how they've come together. They're starting to bond.

0:21:02 > 0:21:05In the contest, the choir's going to be judged on how much they're a unit,

0:21:05 > 0:21:07how much the sound blends together,

0:21:07 > 0:21:11and if you're not a totally united force, then that can't really work.

0:21:11 > 0:21:14So they're going to have to bond further,

0:21:14 > 0:21:17and I think it's only through performing that you really

0:21:17 > 0:21:19understand that, so I need to get them out there.

0:21:23 > 0:21:24- Hello, everyone. ALL:- Hello.

0:21:24 > 0:21:25How are you?

0:21:25 > 0:21:27Awesome, yeah?

0:21:27 > 0:21:29Let's have a quick listen to Lean On Me.

0:21:29 > 0:21:31I'd like to get this one licked today.

0:21:31 > 0:21:33Let's just get it done, done and dusted.

0:21:33 > 0:21:35In fact, can I hear the sopranos on your own?

0:21:35 > 0:21:37Two, three, and...

0:21:39 > 0:21:43# Sometimes in our lives

0:21:43 > 0:21:46# We all have pain. #

0:21:46 > 0:21:48Yeah, good, that's it, isn't it?

0:21:48 > 0:21:50Can I just check those harmonies?

0:21:50 > 0:21:54Can I hear basses and tenors on top of that? Two, three...

0:21:54 > 0:21:55# We all need...

0:21:55 > 0:21:56Crescendo.

0:21:56 > 0:21:59# Somebody to lean on. #

0:21:59 > 0:22:00It's quite hard, isn't it?

0:22:00 > 0:22:04Can you just turn in to face Eddie?

0:22:07 > 0:22:10Right, and sing it to him. Freestyle, freestyle.

0:22:10 > 0:22:12Now sing it, unaccompanied.

0:22:12 > 0:22:14One, two, three.

0:22:14 > 0:22:18# But if we are wise

0:22:18 > 0:22:22# We know that there's

0:22:22 > 0:22:26# Always tomorrow. #

0:22:26 > 0:22:29I think that's excellent,

0:22:29 > 0:22:34and I think that it is time that you performed it.

0:22:34 > 0:22:39In front of a group of patients.

0:22:39 > 0:22:42Yeah? And I'd like us to do it right now.

0:22:43 > 0:22:44Let's go!

0:22:50 > 0:22:52I am a bit nervous, because I do not know

0:22:52 > 0:22:54how we're going to sound out there.

0:22:54 > 0:22:56This is our first outing.

0:23:03 > 0:23:05I'm just scared I'm going to do it wrong.

0:23:13 > 0:23:16Good afternoon, ladies and gentlemen.

0:23:16 > 0:23:18It's medicine of a very different kind today.

0:23:18 > 0:23:22It's musical medicine from the first performance of the newly-formed

0:23:22 > 0:23:25Lewisham Hospital staff choir,

0:23:25 > 0:23:27and everyone behind me works in the hospital,

0:23:27 > 0:23:30and they have all got together and they're going to sing for you.

0:23:39 > 0:23:44# Sometimes in our lives

0:23:44 > 0:23:47# We all have pain

0:23:47 > 0:23:51# We all have sorrow

0:23:51 > 0:23:56# But if we are wise

0:23:56 > 0:23:59# We know that there's

0:23:59 > 0:24:03# Always tomorrow

0:24:03 > 0:24:06# You just call on me, brother

0:24:06 > 0:24:08# When you need a hand

0:24:08 > 0:24:14# We all need somebody to lean on

0:24:14 > 0:24:17# I just might have a problem

0:24:17 > 0:24:19# That you'll understand

0:24:19 > 0:24:24# We all need somebody to lean on

0:24:24 > 0:24:29# Lean on me, when you're not strong

0:24:29 > 0:24:31# And I'll be your friend

0:24:31 > 0:24:34# I'll help you carry on

0:24:34 > 0:24:39# Oh, for it won't be long

0:24:39 > 0:24:41# Till I need

0:24:41 > 0:24:48# Oh-oh-oh, somebody to lean on

0:24:48 > 0:24:54# Lean on me. #

0:25:09 > 0:25:14It was a lovely surprise. For a first performance, it was lovely.

0:25:16 > 0:25:18The choir was fantastic.

0:25:18 > 0:25:21Lewisham is a very good hospital,

0:25:21 > 0:25:25and everybody works so hard to keep us going.

0:25:25 > 0:25:26Well done! How are you feeling?

0:25:26 > 0:25:28- ALL:- Good.

0:25:28 > 0:25:29Pretty good?

0:25:29 > 0:25:32It felt really nice and really appropriate to go

0:25:32 > 0:25:34and perform for patients.

0:25:34 > 0:25:36It was a soft audience, wasn't it?

0:25:37 > 0:25:40Officially, I give you the rubber stamp. You're a choir.

0:25:41 > 0:25:43Very well done. Did you enjoy it?

0:25:43 > 0:25:44Enjoyed it very much.

0:25:44 > 0:25:46The thing that you taught me earlier,

0:25:46 > 0:25:48I was actually applying that today.

0:25:48 > 0:25:50I was using it, and I do think it did help.

0:25:50 > 0:25:52Great. Well, I've been getting good reviews about you

0:25:52 > 0:25:55from the other guys, saying you have a really good voice.

0:25:55 > 0:25:57- That's a good thing, I suppose. A good thing.- Good job.

0:25:57 > 0:25:59Thank you very much. See you later.

0:25:59 > 0:26:00- Keep working.- Will do.

0:26:01 > 0:26:04That's been absolutely critical in getting them

0:26:04 > 0:26:07to feel like a choir, and getting them to bond together, and I can

0:26:07 > 0:26:14see trusts developing between them, and little friendships and alliances.

0:26:14 > 0:26:16All of that stuff is so important.

0:26:16 > 0:26:18You only find that out in the performance.

0:26:25 > 0:26:30# Sometimes in our lives

0:26:31 > 0:26:34# We all have pain

0:26:35 > 0:26:40# We all have sorrow

0:26:40 > 0:26:44# But if we are wise... #

0:26:44 > 0:26:46In less than two months, the hospital choir

0:26:46 > 0:26:48will have to compete in Gareth's singing contest.

0:26:50 > 0:26:53To prepare them, Gareth will need to set a new challenge.

0:26:57 > 0:27:01First, he wants to understand the impact the choir has had on staff.

0:27:02 > 0:27:03Hello, Gareth. How are you?

0:27:03 > 0:27:04I'm all right. How are you?

0:27:04 > 0:27:06- Not too bad.- Good.

0:27:06 > 0:27:10In Accident and Emergency, he meets up with consultant, Chidi.

0:27:10 > 0:27:13Because we did the performance yesterday, did you get a...?

0:27:13 > 0:27:14Bit of a buzz about it, yes.

0:27:14 > 0:27:16You looked like you were.

0:27:16 > 0:27:19I was beginning to get into it, yes. Maybe not so serious now.

0:27:19 > 0:27:22Yeah, no, definitely. I think that's coming.

0:27:22 > 0:27:23But I think it takes a while,

0:27:23 > 0:27:25especially to come out of this environment.

0:27:25 > 0:27:28I mean, all human life is here.

0:27:28 > 0:27:29Yeah.

0:27:30 > 0:27:33It's almost a bit of a split personality to it.

0:27:33 > 0:27:36You've got to have your professional hat on,

0:27:36 > 0:27:38so you approach it clinically, even though

0:27:38 > 0:27:41it's probably, for your patients and their relatives,

0:27:41 > 0:27:42it may be the worst time of their life,

0:27:42 > 0:27:44and there are may be things going on

0:27:44 > 0:27:48that will completely change the way in which they go forward,

0:27:48 > 0:27:50but you've got to be somewhat detached,

0:27:50 > 0:27:52clinically, particularly hard

0:27:52 > 0:27:55when it's children, particularly hard...

0:27:55 > 0:27:56Have you got kids?

0:27:56 > 0:27:57Yes, I've got three daughters.

0:27:57 > 0:27:59- That separation must be very hard. - Yes.

0:27:59 > 0:28:02Do you go home and dream about it, at times?

0:28:03 > 0:28:07Only occasionally. Otherwise you're not going to be able to cope.

0:28:07 > 0:28:08Is that...?

0:28:08 > 0:28:11TANNOY BLARES

0:28:11 > 0:28:13- Blue light..- Blue light. - That's serious?- Yes.

0:28:13 > 0:28:16You're blowing about 470, which is excellent.

0:28:16 > 0:28:17When you go to your GP's,

0:28:17 > 0:28:20do they give you that flowmeter to blow into?

0:28:20 > 0:28:23They're just going to have to run with it from here.

0:28:25 > 0:28:28- You take a lot of pride in your work, don't you?- Yeah.

0:28:28 > 0:28:30Very much so.

0:28:30 > 0:28:33It's one of the few places where you can actually do something there

0:28:33 > 0:28:35and then, and save a life.

0:28:35 > 0:28:37That's amazing.

0:28:37 > 0:28:40And you've done that, how many thousands of times?

0:28:40 > 0:28:44And that's really what I'm in the job for.

0:28:44 > 0:28:47I find that incredibly powerful. Really do. It's amazing.

0:28:47 > 0:28:50You'd better get on with this! Carry on.

0:28:52 > 0:28:56Really interesting, really interesting.

0:28:57 > 0:29:00He's really made me evaluate what we have here, you know.

0:29:00 > 0:29:03These people are working their guts out.

0:29:03 > 0:29:05This is his daily life,

0:29:05 > 0:29:08and he's given his life to help people get better.

0:29:08 > 0:29:12I think the choir is a chance for someone like Chidi to show the

0:29:12 > 0:29:16personal side of what can be a very impersonal and difficult situation.

0:29:16 > 0:29:19I think we need that.

0:29:28 > 0:29:30With a better understanding of the hospital,

0:29:30 > 0:29:34Gareth thinks he's found the perfect song to challenge them.

0:29:36 > 0:29:39When they chose a song, they chose a very upbeat song to represent

0:29:39 > 0:29:41themselves, and now it's my turn to choose a song,

0:29:41 > 0:29:44and I've chosen something completely the opposite.

0:29:44 > 0:29:48It's actually rather mournful, rather slow, rather beautiful,

0:29:48 > 0:29:50and rather sad song.

0:29:51 > 0:29:56# Everybody hurts. #

0:29:58 > 0:30:03I absolutely know that they can sing this from a technical point of view.

0:30:03 > 0:30:07The question is, can they sing it emotionally?

0:30:07 > 0:30:09It's exactly what I need from them for the next stage.

0:30:09 > 0:30:11And I think that's difficult, in a hospital, actually,

0:30:11 > 0:30:17because there's a sort of rejection of emotion a lot of the time,

0:30:17 > 0:30:21or at least the need to contain it and deal with it.

0:30:22 > 0:30:25It needs that level of intensity, and they live intense lives,

0:30:25 > 0:30:28and are they prepared to put that into their singing?

0:30:43 > 0:30:48OK, so, I think it's time for a new song.

0:30:48 > 0:30:50- Don't you? ALL:- Yay!

0:30:50 > 0:30:51Yay, it certainly is!

0:30:51 > 0:30:56We're going to perform to your colleagues, lots of them,

0:30:56 > 0:30:58in a couple of weeks.

0:30:58 > 0:31:04To open your brand-new emergency department.

0:31:04 > 0:31:10And the song that I've chosen for you is by R.E.M. It's Everybody Hurts.

0:31:10 > 0:31:13It's a very emotional song. It's a beautiful song.

0:31:13 > 0:31:15I was talking to Chidi earlier,

0:31:15 > 0:31:18and he said that you have to develop this, he described

0:31:18 > 0:31:23it as a split personality, between your private life and your

0:31:23 > 0:31:26private feelings about the work that you're doing,

0:31:26 > 0:31:29and your professional role, and I'm sure all of you,

0:31:29 > 0:31:31to some degree, have to do that.

0:31:31 > 0:31:35I want to explore that through the song choice,

0:31:35 > 0:31:38because you are quite guarded, at times.

0:31:38 > 0:31:40OK, let's stand up. Here we go.

0:31:41 > 0:31:44# When the day is long

0:31:47 > 0:31:52# And the night The night is yours alone

0:31:59 > 0:32:02# ..sure you've had enough

0:32:04 > 0:32:06# Of this life

0:32:10 > 0:32:15# Sometimes

0:32:15 > 0:32:18# And everybody hurts. #

0:32:18 > 0:32:20We need to sort that rhythm out.

0:32:20 > 0:32:23# Oooh. #

0:32:25 > 0:32:29A couple of "hmms" about the song. Anyone anti?

0:32:29 > 0:32:32I don't particularly like it, but I think maybe we ought to do it.

0:32:32 > 0:32:33Oh.

0:32:33 > 0:32:37It's not that I don't like it, it's just that it's not my kind of song.

0:32:37 > 0:32:40I think it'll grow on you. I think it's a grower.

0:32:40 > 0:32:42Thank you very much. You may go. Good job.

0:32:46 > 0:32:50I think he wants us to open up more and be a bit more emotional.

0:32:50 > 0:32:52It's not what we're used to doing.

0:32:52 > 0:32:54We kind of train ourselves

0:32:54 > 0:32:57to keep a bit of a blank face

0:32:57 > 0:32:58and hold in our emotions.

0:32:58 > 0:33:00Some people find that quite hard.

0:33:00 > 0:33:02I don't particularly, as I say,

0:33:02 > 0:33:03connect with the song especially,

0:33:03 > 0:33:05but that doesn't matter.

0:33:06 > 0:33:09This is about a contest, it's about a competition.

0:33:11 > 0:33:13There's a really weird atmosphere today.

0:33:13 > 0:33:15It's really odd.

0:33:17 > 0:33:18I don't know.

0:33:18 > 0:33:21I think it's this business about going for an emotional song,

0:33:21 > 0:33:24it's like there's collective terror of emotion here.

0:33:26 > 0:33:29I don't know if they're going to get behind this song.

0:33:35 > 0:33:38After a lukewarm response to Everybody Hurts...

0:33:38 > 0:33:39Come and stand here.

0:33:41 > 0:33:44..Gareth hopes to win staff round as he searches for a soloist.

0:33:47 > 0:33:50# When the day is long

0:33:52 > 0:33:54# And the night. #

0:33:54 > 0:33:56What I feel is that you...

0:33:58 > 0:34:01It's just very, like, straight, and you're perhaps not...

0:34:01 > 0:34:03I'm used to...

0:34:03 > 0:34:04That fear.

0:34:04 > 0:34:07I'm used to standing with a score like that, not moving,

0:34:07 > 0:34:10- and just singing.- Yes.

0:34:10 > 0:34:12That's interesting.

0:34:12 > 0:34:14Just not used to emoting at all.

0:34:14 > 0:34:15Mmm.

0:34:15 > 0:34:20This solo can't be too ordered. It's not about going one, two...

0:34:20 > 0:34:21When the day is long,

0:34:21 > 0:34:23three, four...

0:34:23 > 0:34:25and counting through all the beats.

0:34:25 > 0:34:27It's about thinking about the words.

0:34:27 > 0:34:29When the day is long, and the night is yours alone,

0:34:29 > 0:34:32and you think you've had enough of this life, well, hang on.

0:34:32 > 0:34:35# When the day is long. #

0:34:37 > 0:34:39Just hold my hand and sing it to me.

0:34:41 > 0:34:44When you're sure.

0:34:44 > 0:34:47# When you're sure you've had enough

0:34:47 > 0:34:53# Of this life, well hang on. #

0:34:53 > 0:34:56I didn't think about the emotional thing about it at all.

0:34:56 > 0:34:58I just tried to get the singing nice, you know.

0:34:58 > 0:34:59- It's all about the emotion.- Yeah.

0:34:59 > 0:35:01Hello, how are you, Eddie?

0:35:01 > 0:35:03- All right, thanks. - Right. You all right?

0:35:03 > 0:35:04- Yeah, fine, thanks. - Come and stand here.

0:35:08 > 0:35:12# When you're sure you've had enough

0:35:12 > 0:35:18# Of this life, well hang on. #

0:35:18 > 0:35:22Good. I'd describe it as a clinical performance.

0:35:22 > 0:35:25Accurate, to the point, nice and precise,

0:35:25 > 0:35:28but a little lacking in feeling.

0:35:28 > 0:35:31As I said, I don't particularly like this song.

0:35:31 > 0:35:33I think it's a bit soppy and dirge-like, really.

0:35:33 > 0:35:35Soppy and dirge-like. Sentiment. Revolting!

0:35:35 > 0:35:39I'm not averse to sentiment, but I just think it's a bit mawkish,

0:35:39 > 0:35:40that's all.

0:35:40 > 0:35:42See you, bye.

0:35:42 > 0:35:45It's a real problem.

0:35:45 > 0:35:48It's a problem for me, and it's a problem for the choir, that we're

0:35:48 > 0:35:52just going to get these technically wonderful performances that are...

0:35:54 > 0:35:55..utterly controlled.

0:35:57 > 0:36:01And therefore, to my mind, dull.

0:36:02 > 0:36:04I'm struggling.

0:36:08 > 0:36:11Determined to find someone to convey the right emotion,

0:36:11 > 0:36:13Gareth continues his hospital round.

0:36:14 > 0:36:16So I just do these bits, for now?

0:36:16 > 0:36:17Just that, for now.

0:36:17 > 0:36:19Meeting up with Speech Therapy Assistant, Natalie.

0:36:23 > 0:36:27# When the day is long

0:36:27 > 0:36:33# And the night The night is yours alone

0:36:35 > 0:36:38# When you're sure you've had... #

0:36:38 > 0:36:39- I can't.- Oh, sorry.

0:36:39 > 0:36:41No, it's all right.

0:36:41 > 0:36:42Sorry.

0:36:47 > 0:36:50It's got great meaning, it really has got great meaning.

0:36:52 > 0:36:57# And everybody hurts

0:36:58 > 0:37:00# Sometimes. #

0:37:04 > 0:37:05OK.

0:37:05 > 0:37:07- Hang on.- Hang on.

0:37:07 > 0:37:10Unfortunately, that one does touch me. In a good way.

0:37:10 > 0:37:13Yeah. I think there's a place for that.

0:37:13 > 0:37:17I think people that, I don't know, most of the time

0:37:17 > 0:37:20we think of as just being doctors, you don't see them as human, do you?

0:37:20 > 0:37:21When you come in.

0:37:23 > 0:37:26No, we all go home to our lives, at the end of the day, and like

0:37:26 > 0:37:29you said, sometimes it is hard, because the two worlds do collide.

0:37:29 > 0:37:32- Yeah.- And that's why I'm in this job.

0:37:32 > 0:37:33- Is it?- Yeah.

0:37:33 > 0:37:35My daughter's deaf.

0:37:35 > 0:37:36Oh, I see.

0:37:36 > 0:37:38- Yeah.- Is she completely deaf?

0:37:38 > 0:37:40- Yes.- Yeah.- She's profoundly deaf.

0:37:40 > 0:37:41- From birth?- Yes.

0:37:41 > 0:37:45And so that's inspired you to become a speech and language therapist,

0:37:45 > 0:37:47- because of...?- Yeah.

0:37:47 > 0:37:48But she's OK?

0:37:48 > 0:37:50Yeah, she's fine.

0:37:50 > 0:37:53She wasn't, and it's just that she's got there and it's true,

0:37:53 > 0:37:55there are times when we all hurt.

0:37:55 > 0:37:56Hence the song.

0:37:56 > 0:37:57Hence the song.

0:37:57 > 0:37:59Yeah.

0:37:59 > 0:38:00All right?

0:38:00 > 0:38:01Yeah, thank you.

0:38:01 > 0:38:03See you later, Gareth.

0:38:03 > 0:38:05Thanks, Natalie. Well done. Bye.

0:38:05 > 0:38:07I don't think I can sing on my own.

0:38:07 > 0:38:10But I enjoyed it, though. And I need to learn the words.

0:38:11 > 0:38:13I felt really moved, actually.

0:38:13 > 0:38:16I felt really moved when she sang, and I feel really moved by her,

0:38:16 > 0:38:18and I find that very inspiring.

0:38:18 > 0:38:22This is such an incredible place to work, and it's only really dawning

0:38:22 > 0:38:25on me now just what they do, and just how much sacrifice they make.

0:38:37 > 0:38:41So, ladies and gentlemen, it is time to announce the soloist.

0:38:41 > 0:38:46I wanted goosebumps, I really did.

0:38:46 > 0:38:48I wanted to feel the emotion of the song,

0:38:48 > 0:38:51and I know some people struggled with this.

0:38:51 > 0:38:54The person who really got it for me,

0:38:54 > 0:38:58and I found, just made me tingle was Natalie.

0:38:58 > 0:39:01APPLAUSE

0:39:06 > 0:39:07Come out, come out!

0:39:09 > 0:39:11- Are you going to sing it? - I'll try.

0:39:13 > 0:39:18# When the day is long

0:39:19 > 0:39:25# And the night The night is yours alone

0:39:30 > 0:39:35# When you're sure you've had enough

0:39:35 > 0:39:38# Of this life. #

0:39:44 > 0:39:48Well done. Round of applause. APPLAUSE

0:39:48 > 0:39:50Horrible pressure, very well done.

0:39:50 > 0:39:53So, here's your challenge, because the next time I see you,

0:39:53 > 0:39:55we will be building up to the performance.

0:39:55 > 0:40:00If, in between time, you are able to meet in your sections,

0:40:00 > 0:40:01I think that would be really useful.

0:40:01 > 0:40:03Everyone has got to learn it,

0:40:03 > 0:40:05knuckle down and get it absolutely right.

0:40:07 > 0:40:08Good.

0:40:08 > 0:40:10Goodbye. Thank you very much.

0:40:10 > 0:40:13Natalie, how are you?

0:40:13 > 0:40:14Absolutely gobsmacked.

0:40:14 > 0:40:16- Are you?- Yeah.- Really well done.

0:40:17 > 0:40:20- Thank you, Gareth.- Good, well done, but you just need to practise it.

0:40:20 > 0:40:22I will. There's a couple of bits I'm not sure of.

0:40:22 > 0:40:26Totally off by heart, no music, just like...

0:40:26 > 0:40:27You know, a performance.

0:40:27 > 0:40:29I promise I'll prove it to you I can do it.

0:40:29 > 0:40:32Yes. I like that. All right, brilliant. Thanks. Well done.

0:40:40 > 0:40:43It's now just a few weeks until the choir's workplace performance.

0:40:44 > 0:40:47Natalie makes me believe that it is possible for the hospital

0:40:47 > 0:40:50to show its emotional side through singing.

0:40:50 > 0:40:53I think they can do it, I really do.

0:40:53 > 0:40:56I think if there's one person I really have to convince, it's Eddie,

0:40:56 > 0:41:00who's the surgeon, because he just embodies that sense of surgical

0:41:00 > 0:41:03precision and authority that I think I need to break down a bit.

0:41:08 > 0:41:10Mid-rehearsal...

0:41:10 > 0:41:11Morning!

0:41:11 > 0:41:14..Gareth joins Eddie and the tenors.

0:41:14 > 0:41:18I've come to offer my assistance. How are we all?

0:41:18 > 0:41:20Two, and...

0:41:20 > 0:41:27# Don't let yourself go. #

0:41:27 > 0:41:29That's really nice. That's really good.

0:41:29 > 0:41:31Now we need to just put the inflection in, as well.

0:41:31 > 0:41:33Don't let yourself go.

0:41:33 > 0:41:35- ALL:- Don't let yourself go.

0:41:36 > 0:41:39Don't let yourself go!

0:41:39 > 0:41:42It's that feeling, yeah? Just a little bit more of that.

0:41:42 > 0:41:44Honestly, it would really make a difference.

0:41:44 > 0:41:47# Don't let yourself go. #

0:41:47 > 0:41:49Really give it some.

0:41:49 > 0:41:51I mean, how do you feel about it?

0:41:51 > 0:41:55People are still struggling to find a point at which they fully connect.

0:41:55 > 0:41:57- I'm sure it's something that we can do.- Definitely.

0:41:57 > 0:42:00- We have to work it out amongst ourselves.- Definitely.

0:42:00 > 0:42:02There is a chance for you to show a bit of heart.

0:42:02 > 0:42:05It's nothing to be scared of, you know,

0:42:05 > 0:42:07it's just a chance to show a bit of care.

0:42:07 > 0:42:10That's what we need.

0:42:10 > 0:42:12So I'll leave you with that one.

0:42:12 > 0:42:15Where are you at with it, Eddie?

0:42:15 > 0:42:16With what?

0:42:16 > 0:42:18With the song.

0:42:18 > 0:42:20With that song? Yeah, you know, it's all right.

0:42:20 > 0:42:24I know you want me to be emotional and all the rest of it.

0:42:24 > 0:42:26Well, I think...

0:42:26 > 0:42:28That's actually quite a difficult ask, actually.

0:42:28 > 0:42:30I mean, I'm not criticising you for that,

0:42:30 > 0:42:34but that's just the way it is, and I see exactly what you're saying.

0:42:34 > 0:42:37I mean, it's the difference between doing something correctly

0:42:37 > 0:42:40and doing something in a performance way.

0:42:40 > 0:42:42It's just nudging you a bit.

0:42:42 > 0:42:46It's like, you know, I want the choir to be the sign at the front

0:42:46 > 0:42:49of the hospital that says, "Welcome here, it's a good, friendly place.

0:42:49 > 0:42:51"You're going to get a bit of care."

0:42:51 > 0:42:57Care is not, you know, let me hold your hand and snuggle you up.

0:42:57 > 0:43:00For certain people, like myself and Chidi, for example,

0:43:00 > 0:43:04who's an A&E consultant, what we do is more...

0:43:06 > 0:43:07Well, as I say, it's rational.

0:43:07 > 0:43:11It's focused, and it's not about falling apart and blubbing.

0:43:11 > 0:43:13- No, of course. - It just isn't like that.

0:43:13 > 0:43:15I know it's probably, from your point of view,

0:43:15 > 0:43:18only 1% of what's important is how the person feels and all of that,

0:43:18 > 0:43:22but from the person's point of view, it's everything.

0:43:22 > 0:43:23- No, it isn't.- Well...

0:43:23 > 0:43:24- It isn't. - It can feel like it, though.

0:43:24 > 0:43:27It can feel like it at the time, but it isn't everything.

0:43:27 > 0:43:29Hospitals come in for a lot of criticism.

0:43:29 > 0:43:32"Oh, they were uncaring, they didn't care about me", blah, blah, blah.

0:43:32 > 0:43:36That's bollocks, actually. That's absolute crap. OK?

0:43:36 > 0:43:39Because it's all right me saying to you,

0:43:39 > 0:43:41"Oh, I really feel really emotional about you,

0:43:41 > 0:43:45"and I really, really feel a great emotional attachment to you,

0:43:45 > 0:43:48"but sorry, I just cut your leg off when I didn't need to."

0:43:48 > 0:43:49Yeah.

0:43:49 > 0:43:51It doesn't need to affect how you do your job.

0:43:51 > 0:43:52No, of course not.

0:43:52 > 0:43:55I fundamentally don't ever want to go and see a choir

0:43:55 > 0:43:58that doesn't sing with heart. We just need a reason to sing,

0:43:58 > 0:44:01because otherwise it's just going to be meaningless.

0:44:01 > 0:44:03Yeah, well, we'll see what we can do.

0:44:03 > 0:44:07Yeah. All right, thanks. Interesting. Really interesting. Thank you, Eddie.

0:44:07 > 0:44:08- See you later.- See you later.

0:44:11 > 0:44:14I respect Eddie so much for being able to go to work every day

0:44:14 > 0:44:17and save lives, but I think that the choir

0:44:17 > 0:44:19ought to be a place where he can...

0:44:22 > 0:44:28..just, you know, feel, safely, within the work environment.

0:44:28 > 0:44:29God, this is peculiar!

0:44:31 > 0:44:32It's really peculiar.

0:44:32 > 0:44:36Where else would you have this problem but in a hospital,

0:44:36 > 0:44:38and but with a high-level surgeon?

0:44:38 > 0:44:40It's really extraordinary.

0:44:47 > 0:44:52# When the day is long

0:44:52 > 0:44:56# The night is yours alone

0:44:56 > 0:45:00# When you're sure you've had enough. #

0:45:00 > 0:45:03As the workplace performance draws closer,

0:45:03 > 0:45:04the choir put in the practice.

0:45:04 > 0:45:09# Cos everybody hurts

0:45:09 > 0:45:11# Sometimes. #

0:45:11 > 0:45:15As a hospital choir, you need to reach out with that a bit more.

0:45:16 > 0:45:18I'm putting quite a lot of emotion in already,

0:45:18 > 0:45:20but I will try and put more in.

0:45:20 > 0:45:23Now, I need that to dig in a bit more. That's the hurt.

0:45:26 > 0:45:28For me, the song's definitely emotional.

0:45:28 > 0:45:29It definitely gets me to open up.

0:45:29 > 0:45:33With Gareth here, he's been pushing us hard on this. It's paying off.

0:45:36 > 0:45:38Tenors, much softer.

0:45:38 > 0:45:40# Everybody hurts. #

0:45:40 > 0:45:43Singing together, we've really bonded a bit more,

0:45:43 > 0:45:46and so people are letting themselves go.

0:45:46 > 0:45:49Wow, that's fantastic. That's a very solid sound. Well done.

0:45:49 > 0:45:51# Woo-hoo-hoo

0:45:51 > 0:45:56# And everybody hurts. #

0:46:00 > 0:46:03It's the night before the performance.

0:46:04 > 0:46:05Hello!

0:46:05 > 0:46:07Hello, Gareth.

0:46:07 > 0:46:10Gareth's catching up with soloist, Natalie, at home with her family.

0:46:10 > 0:46:12- Hello.- Hello.

0:46:12 > 0:46:14- What's your name? - My name's Amy.

0:46:14 > 0:46:15Hello, Amy.

0:46:15 > 0:46:16So, how are you feeling about your solo?

0:46:16 > 0:46:18I think I've got so used to singing it,

0:46:18 > 0:46:21I'm not sure if I'm just belting it a bit, now.

0:46:21 > 0:46:23Why was it special the first time?

0:46:23 > 0:46:26I know how it feels when you get told that your child is less

0:46:26 > 0:46:28than what you think at the time is not perfect.

0:46:28 > 0:46:32And so, to me, it's almost like, well, you know,

0:46:32 > 0:46:34when you feel you've had enough, hang on. It'll be all right.

0:46:34 > 0:46:38I just mean every word. I still do, but I just, I don't know.

0:46:38 > 0:46:39Tomorrow.

0:46:39 > 0:46:41- Got to bring it back.- Yeah.

0:46:41 > 0:46:45I think it's really good for you to sing this in front of your family.

0:46:45 > 0:46:48Yeah, well, it would be at them anyway, because this song

0:46:48 > 0:46:50reminds me of some of the times that we've been through.

0:46:50 > 0:46:52Let's hear it.

0:46:52 > 0:46:53OK. Sing it to you.

0:46:54 > 0:46:58# When you feel you've had too much...

0:46:58 > 0:47:00Had enough!

0:47:00 > 0:47:06# Of this life, well hang on. #

0:47:06 > 0:47:11It's really lovely, but why is it that when you get to that line...?

0:47:11 > 0:47:13- I really mean it. - You mean it.

0:47:13 > 0:47:15You don't mean when the day is long and the night is yours alone?

0:47:15 > 0:47:17I think, now I'm in front of my family,

0:47:17 > 0:47:19I'm feeling them emotions again.

0:47:19 > 0:47:21When I'm with the choir,

0:47:21 > 0:47:24it's easy to just do exactly what everybody else does.

0:47:24 > 0:47:27It's almost like I'm holding back, because as you know,

0:47:27 > 0:47:29I've never done anything like this before, so normally

0:47:29 > 0:47:32I would just get my hands going, "Well, hang on", you know.

0:47:32 > 0:47:34Well, do it. Can you sign it?

0:47:34 > 0:47:35Yeah.

0:47:42 > 0:47:45# When the day is long

0:47:47 > 0:47:52# And the night The night is yours alone

0:47:55 > 0:48:01# When you feel you've had enough

0:48:01 > 0:48:06# Of this life, well hang on. #

0:48:08 > 0:48:10Very good.

0:48:10 > 0:48:11Good?

0:48:11 > 0:48:12Mummy sang it.

0:48:12 > 0:48:14Yeah.

0:48:14 > 0:48:17And she did it well.

0:48:17 > 0:48:18Thank you.

0:48:18 > 0:48:19She's making me go, now!

0:48:19 > 0:48:20- Oh.- Thank you.

0:48:20 > 0:48:22I really felt that.

0:48:22 > 0:48:25I think that's really beautiful. No, it's good, it's really good.

0:48:25 > 0:48:26Well done.

0:48:27 > 0:48:29I have confidence in Natalie, actually.

0:48:29 > 0:48:33I have confidence that she can pull off the emotion of this song,

0:48:33 > 0:48:36which, let's face it, is not easy.

0:48:36 > 0:48:39I think that's going to make the difference between a really

0:48:39 > 0:48:43flat performance and something that's really special.

0:48:53 > 0:48:57The day of the workplace performance has finally arrived.

0:48:57 > 0:49:00Welcome to the Emergency Department. Come on in.

0:49:00 > 0:49:02As the choir get their first chance

0:49:02 > 0:49:04to see the hospital's new A&E unit...

0:49:04 > 0:49:06It smells so clean, doesn't it?

0:49:07 > 0:49:11..they're unaware that Gareth has invited one of the three judges

0:49:11 > 0:49:14who will decide which choir will win the overall contest.

0:49:14 > 0:49:16Renowned conductor, Manvinder Rattan.

0:49:16 > 0:49:19The two things I'm really looking for from this choir

0:49:19 > 0:49:22are good vocal technique and strong presentation.

0:49:23 > 0:49:26Presentation, actually showing they're enjoying themselves

0:49:26 > 0:49:27in front of their audience,

0:49:27 > 0:49:29and communicating the message of what it is they're singing.

0:49:32 > 0:49:36He will be hidden amongst the audience

0:49:36 > 0:49:37of family and work colleagues.

0:49:40 > 0:49:42Can't wait to see Natalie sing today.

0:49:42 > 0:49:45She woke up this morning and she went, "Mark, I am so scared."

0:49:45 > 0:49:48I said, "You can do it, Natalie. Deep breaths." She'll be fine.

0:49:48 > 0:49:49I know she will.

0:49:51 > 0:49:54I am absolutely thrilled with your progress.

0:49:54 > 0:49:56I think it's absolutely fantastic what you've done.

0:49:56 > 0:50:00So really give it your all, if you haven't been doing before.

0:50:00 > 0:50:02I think you kind of have been, in the last few rehearsals,

0:50:02 > 0:50:05but I think there's an extra gear to go from every one of you,

0:50:05 > 0:50:07so give it that and it'll really work.

0:50:07 > 0:50:09- I'm excited! ALL:- Yes!

0:50:11 > 0:50:12I think the adrenaline is kicking in.

0:50:12 > 0:50:15I just want to get in and do it, so I'm really excited about it.

0:50:15 > 0:50:18Every operation is a performance,

0:50:18 > 0:50:20and I'm quite used to people watching me do stuff,

0:50:20 > 0:50:24so from that point of view, I'm pretty relaxed.

0:50:26 > 0:50:28Ready?

0:50:28 > 0:50:29Yes.

0:50:32 > 0:50:33Hello!

0:50:33 > 0:50:35- ALL:- Hello!

0:50:36 > 0:50:38How exciting!

0:50:38 > 0:50:39It's very good to be here,

0:50:39 > 0:50:45and thank you very much for welcoming me into your hospital.

0:50:45 > 0:50:48I have created the Lewisham NHS Choir, and here they are.

0:50:48 > 0:50:52APPLAUSE AND CHEERING

0:51:00 > 0:51:02The choir you see behind me

0:51:02 > 0:51:06consists of a huge range of people who work for this organisation.

0:51:06 > 0:51:09There's people out in the community, there are surgeons,

0:51:09 > 0:51:11there are doctors, physiotherapists, nurses.

0:51:11 > 0:51:14I think we've got pretty much the whole gamut,

0:51:14 > 0:51:18and I think that's very, very important, because this choir

0:51:18 > 0:51:21is going to go forward to compete in a contest against other

0:51:21 > 0:51:23British workplace choirs.

0:51:24 > 0:51:26Oh, yes!

0:51:30 > 0:51:34We're going to sing a song for you that I've picked for them

0:51:34 > 0:51:38to sing, and I think it's particularly appropriate that we

0:51:38 > 0:51:41sing it here in this brand, spanking new emergency department.

0:51:41 > 0:51:44The song that they're going to sing is Everybody Hurts,

0:51:44 > 0:51:50because this is a place where everybody hurts, quite literally.

0:52:05 > 0:52:10# When the day is long

0:52:10 > 0:52:16# And the night The night is yours alone

0:52:19 > 0:52:24# When you feel you've had enough

0:52:24 > 0:52:31# Of this life, well hang on

0:52:35 > 0:52:41# Don't let yourself go

0:52:42 > 0:52:47# Cos everybody cries

0:52:48 > 0:52:55# Oooh, and everybody hurts

0:52:55 > 0:53:00# Sometimes

0:53:01 > 0:53:06# Sometimes everybody hurts

0:53:06 > 0:53:07# Sometimes

0:53:07 > 0:53:11# Sometimes

0:53:11 > 0:53:14# Hold on

0:53:14 > 0:53:20# Hold on, hold on

0:53:22 > 0:53:27# Hold on. #

0:53:33 > 0:53:37CHEERING

0:53:41 > 0:53:44Pretty good, huh?

0:53:59 > 0:54:01How did he do?

0:54:01 > 0:54:02Fantastic!

0:54:02 > 0:54:04He was great, wasn't he?

0:54:04 > 0:54:07Absolutely brilliant. Completely out of the blue!

0:54:07 > 0:54:10I was holding back the tears! It was amazing.

0:54:10 > 0:54:13It was really good. Didn't she do a great job? Hi. Good?

0:54:13 > 0:54:14Good.

0:54:18 > 0:54:20You work with her?

0:54:20 > 0:54:21She works with me, yes.

0:54:21 > 0:54:22Fantastic. What did you think?

0:54:22 > 0:54:24I thought it was amazing.

0:54:24 > 0:54:27It's a beautiful noise all together, but you can still hear all

0:54:27 > 0:54:30the characters that you know, and I can hear her right across the room.

0:54:33 > 0:54:35Really well done. Gather around a bit.

0:54:35 > 0:54:38I'm delighted. That was really fantastic. Who was moved?

0:54:40 > 0:54:44Oh, good. Fantastic. Now, I really was. Eddie?

0:54:45 > 0:54:48What do I have to do?!

0:54:49 > 0:54:51It was great.

0:54:51 > 0:54:53So, what you didn't know

0:54:53 > 0:54:59was that there was somebody listening to your performance.

0:54:59 > 0:55:05A conductor called Manvinder Rattan, who is a conductor of national note,

0:55:05 > 0:55:11but more importantly for you, he is one of the judges.

0:55:11 > 0:55:12- ALL:- Oooh!

0:55:14 > 0:55:19And he's going to come and give you some feedback.

0:55:19 > 0:55:20Right now.

0:55:25 > 0:55:27Well, good evening.

0:55:27 > 0:55:29You are really rather good.

0:55:29 > 0:55:32There were some fantastic bits about that performance,

0:55:32 > 0:55:35as I say, of which you should be immensely proud.

0:55:35 > 0:55:39But this is a contest, and it's a contest between four choirs,

0:55:39 > 0:55:43so you are going to need to drive yourselves quite hard...

0:55:44 > 0:55:47..if you want to make that final cut.

0:55:47 > 0:55:50Think quite carefully about blending your voices

0:55:50 > 0:55:53and about blending the quality of the sound.

0:55:53 > 0:55:57There are some of those quiet bits that can be quieter.

0:55:57 > 0:56:00So I'd like you to work on being a little bit more convincing about

0:56:00 > 0:56:04the story you're telling, so if it's something like Everybody Hurts,

0:56:04 > 0:56:10a look of careful thoughtfulness would work really, really well.

0:56:10 > 0:56:13That's what's going to make the difference between here

0:56:13 > 0:56:15and the next levels.

0:56:15 > 0:56:16Congratulations, and good luck.

0:56:16 > 0:56:17- ALL:- Thank you.

0:56:19 > 0:56:21Absolutely fantastic feedback.

0:56:21 > 0:56:25I just don't think I'm going to ever feel better

0:56:25 > 0:56:27than this moment tonight.

0:56:27 > 0:56:29I feel so emotional about the whole thing.

0:56:29 > 0:56:35Many of the audience were moved by what we did, so if we can add

0:56:35 > 0:56:39that to our performance and build on that, I think we can win.

0:56:39 > 0:56:41I think all of us can make that step.

0:56:43 > 0:56:46There were some absolutely stunning moments tonight.

0:56:46 > 0:56:49I'm really excited to see what happens to this choir,

0:56:49 > 0:56:53and whether they take this criticism, this constructive criticism

0:56:53 > 0:56:56on the chin and then come back fighting and whether they improve.

0:56:56 > 0:57:00The most interesting part of this contest is how they respond

0:57:00 > 0:57:03to everything that we're throwing at them.

0:57:03 > 0:57:05The judge was absolutely right in what he said tonight.

0:57:05 > 0:57:07It's now up to them to act on it.

0:57:09 > 0:57:13Next week, Gareth is at the Royal Mail in Bristol.

0:57:13 > 0:57:15If you're not good enough, to be frank,

0:57:15 > 0:57:17I'm just going to stamp on you.

0:57:17 > 0:57:19THEY GROAN

0:57:19 > 0:57:21A song choice hits the right note.

0:57:21 > 0:57:27People, when they hear of us, will be inspired by the choir.

0:57:27 > 0:57:28Nerves take hold.

0:57:28 > 0:57:31I feel sick. Just like going to the dentist.

0:57:31 > 0:57:33Don't really want to go.

0:57:33 > 0:57:36And real men discover the joy of singing.

0:57:36 > 0:57:40I know it sounds a bit wussy, about singing,

0:57:40 > 0:57:43but we all look forward now to actually singing.

0:57:43 > 0:57:46I was surprised that such an ugly bunch of people

0:57:46 > 0:57:48could make such a nice noise.

0:58:12 > 0:58:15Subtitles by Red Bee Media Ltd