02/11/2015

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:00:07. > :00:09.This is Business Live from BBC News with Sally Bundock and Ben Thompson.

:00:10. > :00:14.Ryanair's strategy to woo passengers appears to be paying off.

:00:15. > :00:16.It's just posted a 37% rise in profits.

:00:17. > :00:43.Live from London, that's our top story on 2nd November.

:00:44. > :00:45.But Ryanair is operating in an increasingly crowded market

:00:46. > :00:48.as the number of short haul airlines grow rapidly, but will they

:00:49. > :00:51.Also in the programme the Turkish lira strengthens

:00:52. > :00:54.after a surprise win for the country's ruling party in snap

:00:55. > :01:05.elections, but is this good news for Turkey's struggling economy?

:01:06. > :01:08.A new trading week has begun. We will talk you through the winners

:01:09. > :01:10.and the losers. And where are you planning

:01:11. > :01:12.your next holiday? What will you do,

:01:13. > :01:15.how much will you spend? Well, while you're weighing up

:01:16. > :01:17.the options, the travel industry is As thousands of travel industry

:01:18. > :01:21.bosses meet in London we'll get the inside track on the multi-trillion

:01:22. > :01:32.dollar global industry with the boss of the World Tourism

:01:33. > :01:33.Organisation. Will you spend more

:01:34. > :01:39.on holidays this year? Let us know with

:01:40. > :01:42.our very unscientific poll.Just Ryanair have just released

:01:43. > :02:01.its latest set of results, the airline's profits jumped

:02:02. > :02:06.by 37% to $1.2 billion Famed for its off-hand treatment

:02:07. > :02:09.of passengers, it dramatically changed its tune

:02:10. > :02:12.after two profit warnings in 2013. But how has

:02:13. > :02:13.the airline turned itself around from its brutal image of old

:02:14. > :02:17.and can it continue to compete In the words of Michael O'Leary,

:02:18. > :02:27.the airline moved to stop annoying people

:02:28. > :02:34.and improve its customer service. Now in the second year,

:02:35. > :02:35.Ryanair introduced its "always getting better" customer

:02:36. > :02:37.experience programme which attracted It introduced allocated seating,

:02:38. > :02:43.new seats with more legroom, improved in-flight meals,

:02:44. > :02:45.extra carry-on luggage and more which date back to the late 1960s,

:02:46. > :03:11.are now major corporate players. There are 62 low-cost airlines

:03:12. > :03:15.in Europe Budget airlines growth and over the last 15 years they

:03:16. > :03:18.have snatched 40% of intra-Europe But

:03:19. > :03:26.the competition is fierce.easyJet and Ryanair together still account

:03:27. > :03:28.for only 20% of the overall European short-haul

:03:29. > :03:30.market and that is also being challenged by a group of airlines

:03:31. > :03:33.such as Norwegian Air Shuttle, Vueling, which is owned by IAG,

:03:34. > :03:36.Wizz Air and Pegasus, of Turkey. Speaking to us a little earlier Neil

:03:37. > :03:39.Sorahan, the Chief Financial Officer for Ryanair explained why the

:03:40. > :03:45.company was now performing so well. With a 13% increase in passenger

:03:46. > :03:52.numbers to 58 million customers and we have increased our full year

:03:53. > :03:55.target. We did benefit from the weather in Northern Europe this

:03:56. > :03:59.summer which encouraged people to head to southern climes and indeed,

:04:00. > :04:05.from the stronger sterling. Which again encouraged people from the UK

:04:06. > :04:09.to travel to the eurozone, but the always getting better programme is

:04:10. > :04:12.clearly winning over the minds and hearts of the travelling customers.

:04:13. > :04:18.This is something we have worked very hard on for the last two years

:04:19. > :04:22.through the likes of the fully allocated seating and the carry on

:04:23. > :04:26.bag and the choice of airports, we have 119 new routes this winter so

:04:27. > :04:30.we are greatly increasing the choice that people have. We fly to 200

:04:31. > :04:35.different airports at the moment in 31 different countries.

:04:36. > :04:37.That was the chief financial officer of Ryanair speaking to us earlier.

:04:38. > :04:41.Travel Expert Alan Bowen joins me now.

:04:42. > :04:46.Alan, good morning, welcome to the programme. We were sceptical when

:04:47. > :04:49.Ryanair said we are going to be this caring, sharing airline and we are

:04:50. > :04:54.going to revamp our image, but we have been proved wrong, the figures

:04:55. > :04:57.tell the story? The figures show a huge improvement. When you asked

:04:58. > :05:01.them a question, the answer was always no and by 2013 they began to

:05:02. > :05:04.realise there were a lot of people who weren't prepared to accept no as

:05:05. > :05:11.an answer and their change seems to have done them a lot of good. They

:05:12. > :05:17.made a lot of revenues for things from charging you from printing your

:05:18. > :05:22.boarding pass and for putting your luggage in the hold. They increased

:05:23. > :05:28.passenger numbers by 13%. They charge for baggage in the hold, but

:05:29. > :05:32.they don't want you to take it. But what they are seeing is a huge

:05:33. > :05:35.reduction in fuel costs and fuel costs are helping every airline at

:05:36. > :05:38.the moment. I wanted to talk about that because there is a huge

:05:39. > :05:41.difference in what we saw in fuel prices last year and a lot of the

:05:42. > :05:47.airlines still struggling because they hedged and they hedged or made

:05:48. > :05:54.a gamble on prices being higher, not the case for Ryanair and they have

:05:55. > :05:59.taken the gamble and won? The airlines who didn't hedge have done

:06:00. > :06:02.very well. But at $50 a barrel, there is no reason that any airline

:06:03. > :06:07.should be making a loss at the moment. We have heard from Ryanair

:06:08. > :06:10.this morning, talking about whether they would expect to see a price war

:06:11. > :06:14.next year. This is nothing new, they have always talked about price wars,

:06:15. > :06:17.but we could we start to see, it is not just about the low-cost

:06:18. > :06:20.airlines, there is a blurring of lines between the legacy carriers

:06:21. > :06:25.and the low-cost carriers, they could start a price war with the

:06:26. > :06:28.legacy carriers, but on routes that we wouldn't traditionally expect?

:06:29. > :06:31.Well, we have seen changes in airlines such as BA who charge for

:06:32. > :06:35.you to reserve your seat and charge for excess baggage. I'm not sure

:06:36. > :06:38.there will be a price war. I think every year Ryanair say there is

:06:39. > :06:41.going to be a price war and the hope is that will push people to book

:06:42. > :06:45.before the price war begins, the reality is if you leave it to the

:06:46. > :06:49.last minute, the likelihood is you will pay a lot more next year than

:06:50. > :06:54.you will this year. One we will be watching closely,

:06:55. > :06:58.Alan, thank you very much. Alan Bowen there.

:06:59. > :07:00.Chipotle Mexican Grill has temporarily closed 43 restaurants

:07:01. > :07:06.in Washington state and Oregon while authorities investigate

:07:07. > :07:18.People who ate in six Chipotle restaurants are among 20 cases

:07:19. > :07:21.The fastfood chain said it was acting with

:07:22. > :07:27.Greece's bank bailout fund HFSF will provide state aid to recapitalise

:07:28. > :07:30.the country's main banks after the European Central Bank said

:07:31. > :07:33.A health check of Greece's four main banks by the

:07:34. > :07:38.ECB over the weekend has shown that the lenders need to cover a 14.4

:07:39. > :07:54.Let's look at the Business Live page. I want to highlight a couple

:07:55. > :07:57.for you. We have had news from Burger King this morning, the

:07:58. > :08:02.fast-food retailer, well, it is trying to get into the evening

:08:03. > :08:06.market. We have seen other retailers try this, particularly Starbucks

:08:07. > :08:14.trying to sell wine. Burger King says it will sell beer. It will sell

:08:15. > :08:20.it it inn plastic bottles -- in plastic bottles. Beer and burger the

:08:21. > :08:23.perfect combination, you might say. Let's talk about Nissan's figures,

:08:24. > :08:30.because we have had an update from Nissan. Rising significantly, up by

:08:31. > :08:34.more than 15%. Nissan following on from Peugeot and Citroen, it would

:08:35. > :08:37.seem the European car makers had a really tough time since the 2008

:08:38. > :08:50.financial crisis are seeing a turn around which is encouraging.

:08:51. > :08:56.China's economy is contracting for the third month in a row according

:08:57. > :08:59.to the Government's latest factory survey.

:09:00. > :09:02.Let's take you to our Asia Business Hub and Mariko Oi is

:09:03. > :09:12.Numbers coming in below 50 is considered a contraction and this is

:09:13. > :09:17.the third month in a row. It adds to worries about China's slowing

:09:18. > :09:23.growth, most recently the country said that the economy is expanding

:09:24. > :09:29.by 6.9%, but the slowest pace since the financial crisis. It has been

:09:30. > :09:32.hit by a market turmoil as well as global slowdown in demand for

:09:33. > :09:35.Chinese products, but the authorities have been trying to

:09:36. > :09:41.rebalance its economy by trying to rely less on exports and boosting

:09:42. > :09:46.domestic consumption. It is part of the longer term plan, but the

:09:47. > :09:50.markets have been hit hardest, especially the Nikkei down more than

:09:51. > :09:56.2% closing today. Thank you very much indeed.

:09:57. > :10:05.Let's look at the markets in the region. Japanese markets down over

:10:06. > :10:09.2%. That's mainly in reaction to the news from China, the factory news.

:10:10. > :10:12.That's the Dow on Friday. Let's look at Europe now to have a sense of how

:10:13. > :10:15.things are going there. As we saw earlier, most of the main markets

:10:16. > :10:19.starting the week lower. Again, a lot of that is to do with the news

:10:20. > :10:23.out of China and the concern about the global economy and the impact

:10:24. > :10:27.the world's second biggest economy slowing will have on the rest of us.

:10:28. > :10:33.We are having the figures behind me, despite good news. We have mentioned

:10:34. > :10:38.Ryanair. Ryanair's shares up 30% year to date. HSBC out with strong

:10:39. > :10:42.earnings as well. Surprisingly strong actually. Some good news from

:10:43. > :10:47.various companies in Europe. We will talk about why these are lower

:10:48. > :10:51.shortly. Some of the reasons why, but let's hear from our

:10:52. > :10:56.correspondent who is in the US. It is a busy week for Wall Street with

:10:57. > :10:59.a lot of data to be released and dissected on the state of the US

:11:00. > :11:03.economy. First up Monday is a look at manufacturing and construction.

:11:04. > :11:07.But the big focus will be jobs, jobs, jobs with the latest monthly

:11:08. > :11:10.report out on Friday. Ahead of the Fed's meeting in December, where

:11:11. > :11:14.they will weigh a possible rate hike this will be an important piece of

:11:15. > :11:19.the puzzle as the policy makers decide if the economy is ready for

:11:20. > :11:22.lift off. Federal Reserve chair is scheduled to speak before a

:11:23. > :11:26.Government committee on Wednesday and analysts will certainly be

:11:27. > :11:31.listening in. We will get a look at how many cars Americans bought in

:11:32. > :11:35.October and earnings season continues. Visa will report its

:11:36. > :11:37.fourth quarter results on Monday and later in the week Facebook and Walt

:11:38. > :11:47.Disney Company. Simon Derrick is with us.

:11:48. > :11:52.Manufacturing, we heard from Singapore about the Chinese figures.

:11:53. > :11:55.We get them all today, we get French, German, UK in about an

:11:56. > :11:59.hour's time, US later today. They tell us the story, don't they, of

:12:00. > :12:02.the world economy. Services clearly very dominant, but manufacturing

:12:03. > :12:05.gives us that indication of who is making stuff? That's been the way

:12:06. > :12:10.the market has been looking at it over the last few months. The first

:12:11. > :12:15.day of the trading month is proved to be one of the most important. We

:12:16. > :12:19.get the manufacturing numbers. Slightly weaker numbers from China

:12:20. > :12:23.as we heard. Expectation is we will get something above the break even

:12:24. > :12:29.level, the 50 level for Europe, the UK and the US. The reason it matters

:12:30. > :12:35.is it is focussed on monetary policy. We have got the Bank of

:12:36. > :12:40.England coming out, there is talk that one extra person will vote in

:12:41. > :12:44.favour of a rate hike. We have the Fed coming out and we have got a

:12:45. > :12:52.European Central Bank which may ease rates. So unsurprising Monday is a

:12:53. > :12:54.big day for us. Also as well, all these manufacturers are having to

:12:55. > :12:57.grapple with the currency? Absolutely. For American

:12:58. > :13:03.manufacturers, that's a big deal at the moment, isn't it? Well, currency

:13:04. > :13:07.has become central to Central Bank's thinking because of this and if you

:13:08. > :13:10.look at what the US Central Bank has been doing, they have been talking

:13:11. > :13:15.about the concerns about dollar strength and yet at the same time

:13:16. > :13:19.they are talking about raising interest rates which would cause the

:13:20. > :13:23.dollar to go further. We will be looking closely to see if the dollar

:13:24. > :13:26.strength is impacting on manufacturers, it won't be that big

:13:27. > :13:30.a story, but it has been highlighted as an issue, we will see. Simon, for

:13:31. > :13:34.now, thank you. I know you will talk us through the business pages later.

:13:35. > :13:36.Still to come - the battle for your tourist dollars.

:13:37. > :13:38.As the big players of the global travel and tourism

:13:39. > :13:42.industry meet in London, we'll meet the man who knows where you want to

:13:43. > :13:45.go on holiday, what you'll spend and exactly how you'll spend it.

:13:46. > :13:56.Stay with us, this is Business Live from BBC News.

:13:57. > :14:02.More bank results this morning - and today it's the turn of HSBC.

:14:03. > :14:04.The banking gaint says pre-tax profits came in at ?3.95 billion

:14:05. > :14:10.That's significantly above forecasts of of ?3.4 billion.

:14:11. > :14:25.Simon bring us up-to-date? It is known as a comfortable beat. It beat

:14:26. > :14:28.expectations and a bit surprising because as you have been saying,

:14:29. > :14:33.China has been slowing down. The region around China had a crisis of

:14:34. > :14:37.confidence over the past year. It is not just surprising, it is

:14:38. > :14:41.misleading. A lot of the increase in profits was because this time last

:14:42. > :14:45.year, HSBC was forking out a fortune in terms of fines and compensation

:14:46. > :14:49.for customers who had been mis-sold. If you look at the revenue picture,

:14:50. > :14:53.the revenue is slightly down. One of the interesting things though is

:14:54. > :14:56.despite what's going on in China, no mention that the quality of their

:14:57. > :15:00.loan book, people are actually affording to pay their loans back.

:15:01. > :15:03.That's a comforting feature. As I say, revenue down. This is the share

:15:04. > :15:08.price over the last year. It has been tricky. The shares are down

:15:09. > :15:11.this morning despite the big profit numbers because underlying revenue

:15:12. > :15:15.is going in the wrong direction and no word yet on where they're going

:15:16. > :15:22.to put their HQ. It has been in London since the 1990s, but the big

:15:23. > :15:28.tax levy on banks headquartered in London made them re-think, is it

:15:29. > :15:31.going to be New York, Asia, at the moment, it is in London and no word

:15:32. > :15:36.on that. The debate will continue into the

:15:37. > :15:40.New Year the management at HSBC said although we are reviewing our

:15:41. > :15:44.location in terms of HQ, we won't reveal any decisions on that until

:15:45. > :15:52.the New Year. A great story in the Guardian, it

:15:53. > :15:58.says the UK is losing millions in VAT from non-EU sellers and the

:15:59. > :16:02.result of retailers trying to use the website and the market place

:16:03. > :16:11.side of Amazon to sell things abroad, but they said there was no

:16:12. > :16:21.EU compliance. So many more of us do our shopping

:16:22. > :16:24.in the run-up to Christmas online, eBay, Amazon are the beneficiaries

:16:25. > :16:39.at this time of year. Lots more on the website. Do take a look.

:16:40. > :16:46.Ryanair's profits for the first-half of the year soaring by 37%. The

:16:47. > :16:51.reason behind the bumper number poor weather in Western Europe made more

:16:52. > :16:55.of us go on holiday and a strong British pound and also, its improved

:16:56. > :16:58.customer service. We were sceptical about the airline saying it would be

:16:59. > :17:04.caring and sharing, but the numbers tell the story!

:17:05. > :17:07.It's that time of year when you might be planning that next holiday.

:17:08. > :17:10.Where will you go, what will you do and how much will you spend?

:17:11. > :17:13.Well, while you're weighing up the options, the travel industry is

:17:14. > :17:16.It's closely monitoring demand to make sure travel operators,

:17:17. > :17:19.airlines and hotels are ready to rake in your tourist dollars.

:17:20. > :17:22.Global tourism and travel contributed

:17:23. > :17:30.an extraordinary $7.58 trillion to the world's economy in 2013.

:17:31. > :17:37.The number of tourists was 1.1 billion in 2014 with France

:17:38. > :17:39.and the United States among the most popular destinations.

:17:40. > :17:41.Namibia, Montenegro, Zambia and China are

:17:42. > :17:53.the fastest emerging tourism destinations according to analysts.

:17:54. > :17:55.And the nation whose tourists spend the most money, unsurprisingly

:17:56. > :18:00.its China with nearly $165 billion a year spent on travel.

:18:01. > :18:06.We are joined by the Secretary-General of the United

:18:07. > :18:10.Nations World Tourism Organisation. Welcome. Some staggering numbers

:18:11. > :18:14.there. We are looking at this because the world travel market gets

:18:15. > :18:19.underway a gathering of all tourism bosses in London. A huge number and

:18:20. > :18:24.also a huge industry. One that's growing every year? Correct. Travel

:18:25. > :18:28.has become and tourism as a result has become part of our way of life,

:18:29. > :18:33.our culture. It moved from being a human need into a human right really

:18:34. > :18:37.now. There is no way that this could retreat and the growth is showing

:18:38. > :18:45.it. So far this year, we have issued our latest data two days ago. It is

:18:46. > :18:49.4.3% increase over 2014 which is even 5% increase over 2013 and so on

:18:50. > :18:53.and so forth. How much of the growth has come from low oil prices? We

:18:54. > :18:59.have talked about Ryanair benefiting hugely. It means more people can go

:19:00. > :19:03.overseas and it is costing less to do so frankly. Is that a direct

:19:04. > :19:07.result of the low oil price? Well, it is one of them. The increased

:19:08. > :19:12.travel industry and the increased movement especially air travel is a

:19:13. > :19:20.factor, but that's not only due to the lower oil prices. Currency is a

:19:21. > :19:23.factor. Increased economic activities, enlargement of the

:19:24. > :19:30.middle-class you were talking about, the China growth. China will be

:19:31. > :19:35.spending by the end of 2015 about 200 billion US inside one year

:19:36. > :19:39.because the middle-class is growing incredibly, India, Brazil is

:19:40. > :19:42.growing, the emerging markets are becoming very good source markets.

:19:43. > :19:46.Also, as well, as you mentioned, this growth rate that you're

:19:47. > :19:48.discussing, you know, billions, trillions, etcetera, you are looking

:19:49. > :19:52.at the number of people or money that's coming in. It is so

:19:53. > :19:56.important, isn't it, to most economies? The tourism industry

:19:57. > :20:01.within a country is a money spinner, isn't it? So for example countries

:20:02. > :20:06.like Greece which is facing a financial crisis, which is also

:20:07. > :20:09.facing a migrant crisis as well, you know, on its borders, on the

:20:10. > :20:13.islands, the tourism industry for them for example is vital that it

:20:14. > :20:17.goes well? It is a savour. And many, many countries that have been

:20:18. > :20:23.experiencing economic difficulties found that tourism is a way out.

:20:24. > :20:26.Greece is an example. But it is extremely important to face the most

:20:27. > :20:31.important challenges which is job creations. One out of 11 jobs over

:20:32. > :20:37.the world are created by the travel and tourism industry. You may have a

:20:38. > :20:40.slight recovery in the economic situation, but the jobs are behind

:20:41. > :20:45.and it is really still a challenge. The other important factor in the

:20:46. > :20:48.economic value chain is the horizontal nature of tourism. It

:20:49. > :20:51.affects so many other factors, shopping, you were talking about

:20:52. > :20:56.shopping, the food industry, the transport industry, it is a very,

:20:57. > :21:00.very important in terms of the value, chain, impact of it.

:21:01. > :21:04.You talk about the value chain. You also talk about trying to promote

:21:05. > :21:08.tourism as environmentally sustainable, a driver of economic

:21:09. > :21:12.growth, inclusive development and trying to make sure the communities

:21:13. > :21:16.in which tourism takes place benefit from it. Can the two ever go

:21:17. > :21:22.hand-in-hand? Absolutely. That's why we are part of the UN system because

:21:23. > :21:27.we are concerned about the agenda of sustainable. What we should try to

:21:28. > :21:30.keep in mind is never to be afraid of growth, embrace growth, but do it

:21:31. > :21:35.the right way because if we see growth on the one hand and

:21:36. > :21:38.sustainability on the other hand we are missing the point here and yes,

:21:39. > :21:41.we can and it has been done. It has been done in many, many cases around

:21:42. > :21:46.the world. Briefly, because we are almost out of time, I wanted to ask

:21:47. > :21:50.you at this event in London, are you discussing or looking at the impact

:21:51. > :21:54.of the migrant crisis? This movement of people that's affecting mainly

:21:55. > :21:59.Europe, but North Africa and the impact that has on tourism, if it

:22:00. > :22:04.has any impact? Well, we have to look at all the factors affect the

:22:05. > :22:09.travel industry, but we have to be careful not to mix the two issues.

:22:10. > :22:11.Mixing the two together... Some governments and agencies that

:22:12. > :22:15.receive people, there is the whole issue of security? Right. Right.

:22:16. > :22:19.That's the danger of it. Is that we tend to become too protective about

:22:20. > :22:23.the travel industry and the security people take over. We need to promote

:22:24. > :22:28.is the concept of safe and friendly travel. Safe alone is not enough,

:22:29. > :22:32.you are killing the very industry that you're trying to protect, but

:22:33. > :22:35.friendly alone is not enough because you need to have safe travel and

:22:36. > :22:38.that's the balance we try to keep. Really nice to see you. Thank you

:22:39. > :22:42.for explaining that and best of luck with the conference today. Thank

:22:43. > :22:45.you. The secretary General of the United

:22:46. > :22:56.Nations World Tourism Organisation. Here is a remind tore get in touch.

:22:57. > :23:01.The Business Live web page is where you can stay ahead with the day's

:23:02. > :23:04.breaking business news. Wep keep you up-to-date with insight and analysis

:23:05. > :23:09.from the BBC's team of editors around the world and we want to hear

:23:10. > :23:15.from you too. Get involved on the BBC Business Live web page.

:23:16. > :23:22.Or on Twitter. And you can find us on Facebook.

:23:23. > :23:36.Business Lis on TV and online whenever you need to know.

:23:37. > :23:40.S Well, get in touch with us. Simon is back with us to look at the

:23:41. > :23:43.papers. Simon a lot in there, let's start with Turkey. We mentioned it

:23:44. > :23:46.at the start of the programme and yesterday, an important election

:23:47. > :23:51.result in Turkey. What does it mean financially? What does it mean for

:23:52. > :23:55.the markets, we know Turkey is a surging economy and one with a young

:23:56. > :23:59.population, what does the election result mean? I suspect more than

:24:00. > :24:05.that side of it. I think from the investment prospective it is a sign

:24:06. > :24:09.of stability in what is otherwise this instability that's grown up in

:24:10. > :24:14.the eastern Mediterranean from that prospective, investors will take

:24:15. > :24:17.heart. They have done already. You can see the Turkish Labour had

:24:18. > :24:24.making gains pulled back a little bit. For anybody that's looking for

:24:25. > :24:28.stability and looking also for relatively healthy yield then Turkey

:24:29. > :24:33.represents a really healthy option out there. We will probably see more

:24:34. > :24:37.of this, but it is more the fact after the uncertainty in the last

:24:38. > :24:41.six months, we see a way forward politically. The Wall Street Journal

:24:42. > :24:45.has an interesting article on apps you can get to keep an eye on stock

:24:46. > :24:50.markets, shares going up and down and all over the shop. What do you

:24:51. > :24:54.think? A bad idea to use an app and be constantly watching or good idea?

:24:55. > :24:59.OK. I think that you can look too much at markets. I mean, I have done

:25:00. > :25:03.this job for a long time and there are points when actually the

:25:04. > :25:07.smartest thing to do is to turn the screens off because there is only so

:25:08. > :25:13.much analysis you can do, if you're getting prices all the time you are

:25:14. > :25:21.likely to react and if you have got a long-term plan... There was a time

:25:22. > :25:27.when we didn't have the technology or the availability, you needed to

:25:28. > :25:33.have an ex-Spencive subscription and now it in your pocket. Even if you

:25:34. > :25:36.look once a day, you don't have the intraday noise coming in. You make

:25:37. > :25:41.the comparison to where the price closed the previous day. More often

:25:42. > :25:48.than not, you will find it is up, it is down, you won't have the stuff

:25:49. > :25:52.that's going to cause you uncertainty, me, I'd turn the

:25:53. > :25:56.screens off. That's good advice. Screen downtime, I like that. As

:25:57. > :26:00.long as your screen downtime is not during our programme!

:26:01. > :26:03.Have a really good day. That's it from us for today. We will see you

:26:04. > :26:10.tomorrow. Bye-bye.