:00:00. > :00:00.This is Business Live from BBC News with Jamie Robertson
:00:00. > :00:11.The Trump administration is standing firm over its ban on immigration
:00:12. > :00:14.from seven countries - despite court rulings and mass
:00:15. > :00:17.Business leaders worldwide are swift to react.
:00:18. > :00:38.Live from London, that's our top story on Monday the 30th of January.
:00:39. > :00:42.Airlines juggle flight crew and passengers,
:00:43. > :00:47.while the tech giant Google urges some staff not to leave the country
:00:48. > :00:50.- we'll find out how companies are being impacted by the US travel
:00:51. > :00:55.Volkswagen has overtaken Toyota to become the world's
:00:56. > :00:59.best-selling car-maker - recapturing the position
:01:00. > :01:10.And this is where the markets are, they are all down, and we will
:01:11. > :01:13.explain why shortly. We'll be getting the inside track
:01:14. > :01:17.on how cleaning windows and houses, doing the gardening and pet care has
:01:18. > :01:21.become big business. And what do you make of VW moving
:01:22. > :01:24.swiftly into the fast lane and unseating Toyota as the world's
:01:25. > :01:26.biggest seller of cars - President Trump is standing firm
:01:27. > :01:45.on his ban on immigration from seven countries -
:01:46. > :01:47.Iran, Iraq, Libya, Somalia, He's also denying the measures
:01:48. > :01:55.are targeting Muslims. The leaders of many global business
:01:56. > :01:58.have been swift to react - the technology firms among the first
:01:59. > :02:01.to speak out. Google says it will take legal
:02:02. > :02:04.action to protect its employees. It's urging staff who could be
:02:05. > :02:08.caught up in the ban not to leave the US and has more than 100 staff
:02:09. > :02:15.affected by the order. The head of Tesla, Elon Musk,
:02:16. > :02:18.says the ban isn't the best way to address challenges the country
:02:19. > :02:22.is facing, and says he will take up industry concerns
:02:23. > :02:23.with President Trump's Emirates, one of the world's
:02:24. > :02:29.biggest long-haul carriers, has had to change flight rosters
:02:30. > :02:34.for pilots and cabin crew. While Etihad, the national airline
:02:35. > :02:38.for the United Arab Emirates, says it's offering affected
:02:39. > :02:52.passengers the option to refund Thank you very much, Jamie. Many
:02:53. > :02:55.other businesses have their comments and express their views.
:02:56. > :02:57.Peter Trubowitz, Professor of International Relations
:02:58. > :03:02.and Director of the US Centre at the London School of Economics.
:03:03. > :03:06.This is an interesting one, an executive order signed on Friday,
:03:07. > :03:11.and what the ramifications have been. Many big company bosses say
:03:12. > :03:17.they have tactical issues to deal with here, staff who can't get back
:03:18. > :03:22.to the US, staff who can't go on important business trips. Indeed, we
:03:23. > :03:26.can see the backlash already. Trump in one fell swoop has managed to
:03:27. > :03:31.galvanise the political opposition, create enemies in silicon valley and
:03:32. > :03:37.put many fellow Republicans especially in the Senate in a
:03:38. > :03:48.difficult place. I think many Americans at this point are
:03:49. > :03:52.beginning to feel buyers remorse. Trump in the last week has lost
:03:53. > :03:56.eight points in approval ratings. He already came in with low ratings, so
:03:57. > :04:00.what he is losing are people who were not exactly in the tank but
:04:01. > :04:04.were willing to give him the benefit of the doubt. It is hard to see how
:04:05. > :04:07.this helps him politically, and at the level of policy, one has to
:04:08. > :04:14.wonder if this is more of a recruiting device than something
:04:15. > :04:21.that will depress support. -- a recruiting device for Isis. And
:04:22. > :04:24.it is so damaging to business. What do you think businesses like Google,
:04:25. > :04:31.Starbucks, the rest of them, what can they do to exert political
:04:32. > :04:39.pressure? Put money into the ACLU. And what is that? American for Civil
:04:40. > :04:44.Liberties union. Donations went through the roof over the weekend,
:04:45. > :04:51.apparently. The problem for them is that this was premeditated and it
:04:52. > :04:56.was announced by Trump that he was going to move in this direction, and
:04:57. > :05:01.I think that many of them had kind of hoped that once he got into
:05:02. > :05:06.office, there would be more stable hands in the Senate, in the
:05:07. > :05:10.Congress, members of his administration that would steer him
:05:11. > :05:13.in another direction, and that's not what's happening, so I think they
:05:14. > :05:20.need to express their voices more strongly. Over the weekend,
:05:21. > :05:24.something that has been missed in all of this is the other executive
:05:25. > :05:28.order or presidential decision that Trump made over the weekend which
:05:29. > :05:31.was to put Steve Bannon onto the National Security Council, and
:05:32. > :05:35.effectively remove the chairman of the Joint Chiefs of Staff and the
:05:36. > :05:39.Director of National intelligence. They will come on when issues
:05:40. > :05:43.concerning front and centre. This is a big move, you have an
:05:44. > :05:50.anti-globalist, Trump's chief political strategist, now at the
:05:51. > :05:55.principals' meeting. Peter, I'm sure we will talk to you again in the
:05:56. > :05:59.next four years! The first 100 hours of the Trump presidency, never mind
:06:00. > :06:04.100 days. Other news now: The boss of Starbucks coffee says
:06:05. > :06:07.he plans to hire 10,000 refugees It's a response to President Trump's
:06:08. > :06:10.ban on immigration In a letter to existing staff,
:06:11. > :06:14.Howard Schultz wrote that the scheme would start in the United States
:06:15. > :06:17.where the focus would be on hiring immigrants "who have served with US
:06:18. > :06:20.troops as interpreters and support The US airline Delta has been forced
:06:21. > :06:27.to cancel about 150 domestic flights because of what it calls "automation
:06:28. > :06:32.issues" after a "systems outage". Whilst flights are now departing
:06:33. > :06:34.again, the airline says there may The airline also suffered problems
:06:35. > :06:51.with its website which is now We have got lots of stories out
:06:52. > :06:57.there today, lots of good corporate stories. We will try to touch on
:06:58. > :07:04.them. Toshiba, once again shares on the move quite significantly. It
:07:05. > :07:08.just can't catch a break, say our Singapore team. The Japanese
:07:09. > :07:12.conglomerate is said to be sued by several trust banks over the
:07:13. > :07:20.accounting scandal. Shares down by some 6% in Tokyo on that story.
:07:21. > :07:33.What else have we got there? The FTSE down. Let me get my glasses on
:07:34. > :07:36.so I concede! -- can see! This picture is lured, I can't understand
:07:37. > :07:40.it. Shall we move on? We can get to the
:07:41. > :07:42.FTSE later! Toyota has lost its four
:07:43. > :07:45.year run as the world's biggest selling car-maker -
:07:46. > :07:58.it's been overtaken by Volkswagen. I think given the scandal over
:07:59. > :08:03.Volkswagen's emissions test cheating, some viewers might find
:08:04. > :08:08.this uprising, but the company did quite well in China, pushing up its
:08:09. > :08:13.worldwide sales by nearly 4% from last year. Toyota meanwhile really
:08:14. > :08:21.struggled from the slowdown in the United States, only managing 0.2%
:08:22. > :08:24.rise in sales, and things are not looking great for Toyota in the
:08:25. > :08:28.American market under the new administration of President Trump,
:08:29. > :08:31.as we have been reporting he has criticised Toyota and the rest of
:08:32. > :08:37.the auto industry in his tweet, accusing Tokyo of putting nontariff
:08:38. > :08:40.barriers, which Tokyo denies, but business leaders are quite
:08:41. > :08:44.concerned, and it has been reported the boss of Toyota will be meeting
:08:45. > :08:48.the Japanese Prime Minister this Friday ahead of the Prime Minister's
:08:49. > :08:55.meeting with President Trump on the 10th of February.
:08:56. > :09:01.Thank you very much indeed. Let's have a look at these markets, all of
:09:02. > :09:05.them looking fairly negative. A lot of the sentiment affecting the
:09:06. > :09:07.markets globally is this feeling of protectionism, or worry about
:09:08. > :09:12.protectionism, that comes mainly from the United States but also
:09:13. > :09:18.there are shadows of it coming from Brexit and the possibility of the
:09:19. > :09:20.ending of the UK's attachment to the single market. All of these things
:09:21. > :09:27.are beginning to worry the markets more. Let's have a look at what is
:09:28. > :09:30.happening in the UK. All of them down, and not just protectionism,
:09:31. > :09:34.but worries about what is happening in the United States. The ban on the
:09:35. > :09:40.immigrants from the seven countries into the United States, even though
:09:41. > :09:44.it may be done for security reasons, has had a knock-on effect on to
:09:45. > :09:47.businesses as well, and that again is worrying the markets.
:09:48. > :09:49.Let's have a look at what is going to be coming up in the day ahead in
:09:50. > :09:54.the US. Lots of earnings
:09:55. > :09:55.happening this week. Apple will be reporting on Tuesday
:09:56. > :09:59.and it seems the revamped iPhone 7 will give the tech company
:10:00. > :10:01.a real big boost. Apple is forecasting an all-time
:10:02. > :10:05.record high for revenues. The social media giant Facebook
:10:06. > :10:07.will be reporting earnings on Wednesday and for the past few
:10:08. > :10:11.quarters Facebook's mobile ad sales have been soaring,
:10:12. > :10:14.boosting its overall growth, but back in November Facebook warned
:10:15. > :10:18.that ad growth may slow. On Thursday, retail giant Amazon
:10:19. > :10:20.will be reporting earnings and investors will be looking to see
:10:21. > :10:23.just how profitable the holiday Finally, in non-earnings news,
:10:24. > :10:31.on Friday we'll get The unemployment rate is at 4.7%,
:10:32. > :10:52.the lowest it has been in years. Hughes is with us, chief market
:10:53. > :11:02.analyst at foreign trade at GSX. It is quite an interesting week. Some
:11:03. > :11:08.big names reporting, the so-called Fangs, Facebook, Apple, Netflix and
:11:09. > :11:12.Google. It has been quiet, Chinese New Year, many markets close, we
:11:13. > :11:17.only had Japan and Australia open today. Yes, and you get that
:11:18. > :11:24.situation. Sometimes you get weeks where things. Off slowly and there
:11:25. > :11:28.will be a lack of data. It would give us a nice ease into the week if
:11:29. > :11:41.resident Trump wasn't in the White House. But these Fangs stocks are
:11:42. > :11:43.important, it used to be the big banking and oil stocks were the
:11:44. > :11:47.financial forces behind the markets, but now we have to look to these
:11:48. > :11:53.enormous technology stocks. Google was disappointing about back-end of
:11:54. > :11:58.last week, so fantastic numbers, but we look to Apple, one of the biggest
:11:59. > :12:01.companies in the world, and we look towards Facebook, those are two huge
:12:02. > :12:08.companies. If I am an investor looking at the markets, do I look at
:12:09. > :12:12.or do I look at the results coming or do I look at the results coming
:12:13. > :12:17.out this week and say, I will put some money in that, and forget about
:12:18. > :12:22.him? It is a good point, because if you look at the way the markets have
:12:23. > :12:26.been rallying since November the night, there has been a lot of
:12:27. > :12:29.movement up, but the foundations of that have not been particularly
:12:30. > :12:34.there, we haven't seen too much in terms of different news which would
:12:35. > :12:37.lead it there. With Donald Trump in the White House at the moment, you
:12:38. > :12:41.have to macro issues. One is the fact that we don't know what he is
:12:42. > :12:50.going to say next or what executive order will come next. Globally, you
:12:51. > :12:54.would, but from a market point of view, you wouldn't. On the other
:12:55. > :12:57.side of this, the markets are still rallying, earnings have been
:12:58. > :13:00.particularly good since the start of earnings season, Google slightly
:13:01. > :13:04.missed it but we have seen good numbers. So we are very much caught
:13:05. > :13:07.at the moment, you have real uncertainty, which the market hates,
:13:08. > :13:13.from Donald Trump, but good financial numbers which are helping
:13:14. > :13:18.boost the markets. And I understand we have the Fed midweek, so what are
:13:19. > :13:21.Janet Yellen and her team trying to figure right? They are try to work
:13:22. > :13:34.out what on earth is going on with Donald Trump! Should be up soon? She
:13:35. > :13:39.is poised to put the rate up soon. She told us there would be four rate
:13:40. > :13:44.hikes, and we only got one, but they are hawkish on the back of strong
:13:45. > :13:48.fiscal policy from Donald Trump, and the fact that the economy is doing
:13:49. > :13:51.particularly well, so with that in mind, the Fed has to be pretty
:13:52. > :13:56.hawkish, but Janet Yellen doesn't always go on with that. Thank you
:13:57. > :13:59.very much indeed, James. We will keep an eye on her as the week
:14:00. > :14:03.progresses! She's back in the news, I have missed Janet! We haven't
:14:04. > :14:08.talked about hazards before Christmas. -- talked about her since
:14:09. > :14:09.before Christmas. Still to come: Getting spick
:14:10. > :14:12.and span - how cleaning, gardening and pet care can lead
:14:13. > :14:14.to a tidy profit. You're with Business
:14:15. > :14:15.Live from BBC News. The best-selling cereal brand
:14:16. > :14:19.in the UK has just announced a ?30 million investment
:14:20. > :14:24.in its manufacturing plants. And that brand is Weetabix, did you
:14:25. > :14:29.know that? It's going to increase capacity
:14:30. > :14:31.at its Burton Latimer and Corby plants, as well as create
:14:32. > :14:33.800 new jobs. Giles Turrell is the Chief Executive
:14:34. > :14:43.of Weetabix, and he joins us now. Why are you doing this? We are doing
:14:44. > :14:47.it to meet the growing demand for our healthy breakfast cereals in the
:14:48. > :14:52.UK, but also to help us meet the growing demand in the markets where
:14:53. > :14:57.we export, and specifically in China, where business doubled last
:14:58. > :15:03.year. You are creating another 800 jobs, which is... I wish we were. We
:15:04. > :15:10.will be creating, our current workforces around 800. My mistake.
:15:11. > :15:15.You are creating new jobs, so this is fantastic news for Theresa May,
:15:16. > :15:18.saying Britain is open for business. But how have you been affected by
:15:19. > :15:24.the whole Brexit story with the pound and so on? The first part your
:15:25. > :15:28.question, it is about ensuring we can keep the business successful in
:15:29. > :15:34.the Northamptonshire area. With regard to Brexit, we have definitely
:15:35. > :15:41.seen with the weakening of sterling having an impact our business, we
:15:42. > :15:47.import a lot of raw materials, and naturally what this enables us to do
:15:48. > :15:51.is to continue that export. Your owners are putting you up for sale.
:15:52. > :15:56.Have we any news on that? They have just backed this investment, so they
:15:57. > :15:59.believe in the future of the company, and they believe in what we
:16:00. > :16:05.are trying to do in our court UK market as well as trying to... Maybe
:16:06. > :16:08.they want to increase the price? I'm not going to comment on rumour and
:16:09. > :16:12.speculation, I am here today to talk about good news, which is the
:16:13. > :16:15.investment in the UK, and that will also help us expand our business
:16:16. > :16:19.internationally and the growing success we are seeing in China.
:16:20. > :16:21.Buddies think the price of a box of Weetabix will have to go up because
:16:22. > :16:28.of Brexit? There will be an impact on our
:16:29. > :16:31.business. As our first responsibility must to be absorb
:16:32. > :16:34.that internally and we will always look to do that by running the
:16:35. > :16:38.business more efficiently and effectively. If we're unable to do
:16:39. > :16:47.that, the last resort would be to increase our cost prices. Thank you
:16:48. > :16:51.for your time. Lots more stories in the UK on our
:16:52. > :16:52.website. Do take a look at those too.
:16:53. > :16:56.Our top story: The Trump administration is standing firm
:16:57. > :16:57.over its ban on immigration from seven countries
:16:58. > :17:03.despite court rulings and mass protests against it.
:17:04. > :17:09.A quick look at how markets are faring.
:17:10. > :17:15.We are nearly 50 minute noose a brand-new trading week in Europe and
:17:16. > :17:20.sentiment is negative as you can see, but they had a fairly good run
:17:21. > :17:24.last week, European markets. So it is from a very high base. An excuse
:17:25. > :17:29.to take profits maybe. We're near the top still.
:17:30. > :17:33.It's often said that "where there's muck, there's brass".
:17:34. > :17:36.And if you wanted proof, you could do worse than look at the growth
:17:37. > :17:40.Cleaning, gardening and pet care amongst the jobs increasingly
:17:41. > :17:42.being farmed out by people who are considered cash
:17:43. > :17:50.One company they turn to is Fantastic Services,
:17:51. > :17:52.which started in 2009 by Rune Sovndahl and
:17:53. > :18:10.It has now become the UK's largest domestic services provider,
:18:11. > :18:13.and has a turnover in excess of ?28 million a year,
:18:14. > :18:16.As well as operating throughout the UK, it now has
:18:17. > :18:18.expanded into Europe, Australia and the USA.
:18:19. > :18:24.Rune Sovndahl is the Chief Executive of Fantastic Services.
:18:25. > :18:35.You're Danish. That would explain the name! Welcome. It can be hard to
:18:36. > :18:38.pronounce. You're Danish, but you have been living in the UK for a
:18:39. > :18:44.long time. Presumably in the UK first? We started in London. I came
:18:45. > :18:51.here in 1999. We started in 2009. I at that stage was at lastminute.com
:18:52. > :18:57.and we were working on booking websites and I metAnton and we grew
:18:58. > :19:02.the business out of a need. I wanted to get my deposit back on an
:19:03. > :19:06.apartment. What was the genesis of it. How did you start it? It was the
:19:07. > :19:14.discussion of it and then finding out there was a general need for
:19:15. > :19:20.more clarity in the industry. Like fixed prices, a stand consistent
:19:21. > :19:24.service. I came from the corporate side from lastminute.com and we
:19:25. > :19:27.looked a the market place and it was very fragmented when we started this
:19:28. > :19:31.seven years ago. I hadn't heard of you until today. However, several
:19:32. > :19:36.colleagues here have heard of Fantastic Services because I did an
:19:37. > :19:41.unscientific survey in the building, but there are many companies like
:19:42. > :19:48.yours out there, I mean, many. Some we have heard of like Chekkatrade
:19:49. > :19:54.and so many cleaning companies, just cleaning. Why do you think you're
:19:55. > :19:57.going to stand? Out? We didn't compare three prices and this stuff.
:19:58. > :20:01.We wanted to make everything simple. We wanted to make sure that you get
:20:02. > :20:08.what you're looking for. I think that's why we stand out. Why we
:20:09. > :20:13.haven't been noticed because one of the things we're organically grown.
:20:14. > :20:19.Especially when it is a cleaner or someone of of that nature, you need
:20:20. > :20:23.to trust them and it is Word of mouth, you trust the person more
:20:24. > :20:26.than you would a generic website? We have been around for seven years
:20:27. > :20:32.now. I don't think it is a generic website and we are a company that
:20:33. > :20:35.backs up a lot and once people know this about delivering consistent
:20:36. > :20:39.services, that's why we survived. Don't you compete on price? Of
:20:40. > :20:43.course, we do. The price is lower now than it was before the
:20:44. > :20:47.recession. Which is also led to a greater demand. So there is more
:20:48. > :20:54.people using cleaners than ten years ago. What does that do to the money
:20:55. > :20:57.that's given to your employees? Surely their pay packets are getting
:20:58. > :21:02.squeezed as well? Everybody is getting squeezed at the moment and
:21:03. > :21:06.their pay packets as well. We came in with more technology and came in
:21:07. > :21:10.with ways of being more efficient and it is easy to book by the app
:21:11. > :21:14.now, Fantastic Services and everything else. It is about being
:21:15. > :21:20.efficient in the industry and that's one of the reasons why we succeeded.
:21:21. > :21:24.Your cleaners and your handymen and gardeners, they are not employees of
:21:25. > :21:29.yours, are they? No. What will it mean with Brexit because many of
:21:30. > :21:34.them are from around Europe, all over Europe, most of your staff are
:21:35. > :21:37.from over Europe? At first, I mean, everybody was scared. There is no
:21:38. > :21:43.clear real answer and we don't know yet, but on the other side, you have
:21:44. > :21:47.got a lot of Brits abroad. We have British people working in Bulgaria
:21:48. > :21:51.for us. So it's a whole mix of this and there is people everywhere...
:21:52. > :21:56.But for you running a business. Huge uncertainty. It is not necessarily,
:21:57. > :22:03.no. The number of services and growth and the people who want to be
:22:04. > :22:06.organised, a gardener likes to do gardening, not sit on a website and
:22:07. > :22:10.do this stuff. It is like providing a service to the gardeners so the
:22:11. > :22:14.gardeners can do a great job. We want people to do what they're good
:22:15. > :22:17.at. We became that missing link between that. All right, we'll keep
:22:18. > :22:21.an eye on how it goes. Thank you very much for coming in. The founder
:22:22. > :22:27.of Fantastic Services. Thank you very much.
:22:28. > :22:30.For the last three years the e-commerce giant Amazon has been
:22:31. > :22:34.building itself up in India and with a population
:22:35. > :22:37.of about 1.3 billion people, it's little wonder that the company
:22:38. > :22:41.Shilpa Kannan has been speaking to the head of Amazon's India
:22:42. > :22:43.operations who explained how the company's $5 billion
:22:44. > :22:46.of investment is helping businesses across the country.
:22:47. > :22:50.Every time we find sellers use our warehouses
:22:51. > :22:52.their deficits go down, their cost structure goes down
:22:53. > :22:57.They use our logistics network and the speed of delivery goes up
:22:58. > :23:02.So all of these results in lower cost of operations and lower
:23:03. > :23:11.prices, but to build all the stuff requires investment.
:23:12. > :23:14.Building networks, we have more than 27 centres in 13 States,
:23:15. > :23:16.7.5 million cubic feet of space, the largest build out
:23:17. > :23:47.A car about which car you drive. A viewer says I can like the Golf R
:23:48. > :23:49.very much. Mohamed says Audi. Another viewer says Kia is the best
:23:50. > :23:59.make of car. We have got to talk about this
:24:00. > :24:02.Danish drugs giant making a big UK investment. A story on our website.
:24:03. > :24:07.Tell us more? Theresa May will be cheered up. It is a big European
:24:08. > :24:14.company. It is probably the biggest maker of insulin products and it is
:24:15. > :24:18.choosing to put ?150 million into research and development into type 2
:24:19. > :24:22.diabetes in Oxford. Why? It had pause for thought about the Brexit
:24:23. > :24:25.vote and considered going elsewhere, but the research and the
:24:26. > :24:29.collaboration between scientists and the commercial people, that's around
:24:30. > :24:32.here, was the best. That's a real plus for Oxford as opposed to
:24:33. > :24:35.Cambridge because you would have thought it would have gone to
:24:36. > :24:44.Cambridge? Quite a big deal for them. Let's look at this story about
:24:45. > :24:49.Goldman. Goldman put pressure on Theresa May to protect City post
:24:50. > :24:54.Brexit. It is all part of their bigger picture. Today, there is a
:24:55. > :24:57.meeting in Frankfurt, the German financial regulator has convened a
:24:58. > :25:00.meeting president biggest banks in the city. It is meant to be about
:25:01. > :25:05.regulation and compliance, but it is going to be a pitch come to
:25:06. > :25:08.Frankfurt. If you are going to leave London, please come to Frankfurt. It
:25:09. > :25:12.is not clear how many jobs will leave the City, but Frankfurt is in
:25:13. > :25:17.there pitching as is Paris and as is Dublin. As is New York? A lot of
:25:18. > :25:21.people think the bigger winners will be New York, it is because
:25:22. > :25:25.businesses will seize to exist. They have move the traders to New York
:25:26. > :25:31.and have economies of scale. What about Dublin? It has been chosen by
:25:32. > :25:38.a lot of the Asset Management firms. JP Morgan is moving a lot of people
:25:39. > :25:43.to Dublin. Interesting. A whole new world.
:25:44. > :25:47.That's it from Business Live today. There will be more business news
:25:48. > :25:50.throughout the day on the BBC Live webpage and on World Business
:25:51. > :26:10.Report. Well, it has been a very dry winter
:26:11. > :26:13.so far. Now we are seeing changes this week. Milder air pushing up
:26:14. > :26:16.sfrouth thanks to areas of low pressure. So it looks like it will
:26:17. > :26:19.turn more unsettled through the week with spells of rain, something we
:26:20. > :26:20.haven't seen in a while for many. It