30/06/2017

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:00:00. > :00:14.Live from London, that's our top story on Friday June 30th.

:00:15. > :00:18.Scores of flights will be cancelled over the 16-day walkout,

:00:19. > :00:22.with many asking if the cost-cutting is worth it.

:00:23. > :00:28.as the week draws to a close, we assess the fallout of the major

:00:29. > :00:35.cyber attack that hit businesses around the world.

:00:36. > :00:40.And the markets? Yesterday, Europe had its worst day for about nine

:00:41. > :00:42.months and today, not looking quite so bad but the FTSE is still down.

:00:43. > :00:44.We will be looking at the figures. And we'll wrap up the tech stories

:00:45. > :00:47.with our guru Rory Cellan-Jones - Also, as packets of Weetabix are

:00:48. > :00:57.fine for Google. Also, as packets of Weetabix are

:00:58. > :00:58.inhabited New Zealand, we want to know what you can't live without

:00:59. > :01:00.when you go on holiday. Is it your pot of Marmite

:01:01. > :01:03.or your tea bag? Let us know.

:01:04. > :01:12.Just use the hashtag BBCBizLive. We start with more problems

:01:13. > :01:19.for British Airways. Thousands of passengers

:01:20. > :01:22.are learning that their flights have been cancelled

:01:23. > :01:25.because of an unprecedented 16-day strike by some cabin crew,

:01:26. > :01:28.which begins tomorrow, July 1st. On Thursday, BA said most flights

:01:29. > :01:32.will operate as normal, but it has cancelled a number

:01:33. > :01:34.of long-haul departures Short-haul and flights from other UK

:01:35. > :01:39.airports are unaffected. The Unite union says cabin crew

:01:40. > :01:47.who have taken industrial action over pay in the past

:01:48. > :01:50.have been "blacklisted" losing benefits like staff travel

:01:51. > :01:54.concessions and bonuses. BA estimates around 8% of its total

:01:55. > :01:57.cabin crew will walk out. To limit the damage,

:01:58. > :02:02.the airline is merging some It is also talking to other carriers

:02:03. > :02:07.such as Qatar Airways, which owns one-fifth of its parent

:02:08. > :02:10.IAG, about using their services. Well, upsetting its customers again

:02:11. > :02:15.is the last thing BA needs after a major IT crash last month

:02:16. > :02:22.stranded 75,000 passengers. The financial cost

:02:23. > :02:26.was some $100 million - but the cost to BA's reputation -

:02:27. > :02:30.possibly much greater. Alan Bowen from AGB

:02:31. > :02:44.Associates is with me. He is an airline analyst. This has

:02:45. > :02:49.really become a very entrenched stand-off, hasn't it? And it is more

:02:50. > :02:53.than just pay which is at stake. Yes, it started with pay. It relates

:02:54. > :02:56.to cabin crew who began work after 2010 and they are on a very

:02:57. > :03:00.different and much lower pay scale than staff who were there before.

:03:01. > :03:03.But that has been resolved but BA took the view that because they went

:03:04. > :03:08.on strike, they would lose all the additional benefits they are

:03:09. > :03:11.entitled to. What will happen now? This is coming right in the middle

:03:12. > :03:18.of the holiday season, really, at the start of it, anyway. How much

:03:19. > :03:21.disruption is there going to be? Interestingly, BA seems to have

:03:22. > :03:26.leased aircraft from Qatar airlines. Interesting choice. Indeed, we are

:03:27. > :03:28.aware they are bringing in nine aircraft to operate flights which

:03:29. > :03:33.they might not be able to operate themselves. The number of staff

:03:34. > :03:36.going on strike maximum appears to be about 1400 and they have a total

:03:37. > :03:40.of 15,000. Their intention is to operate as many flights as possible.

:03:41. > :03:43.They have promised but we will have to wait and see whether it happens,

:03:44. > :03:50.that they will get everyone everywhere they want to beat but

:03:51. > :03:53.they've cancelled about six long-haul flights in the next seven

:03:54. > :03:56.days. On short-haul, their aim is to ensure they operate at least one

:03:57. > :03:58.flight per day on all routes so you may have to fly at a different time

:03:59. > :04:00.but their intention is to get everyone to their destination.

:04:01. > :04:05.Interesting choice of Qatar airlines given that they have been isolated

:04:06. > :04:10.in recent political events. Indeed, Qatar has its own problems at home

:04:11. > :04:13.and it is also a shareholder in IAG, the holding company of BA and for

:04:14. > :04:16.the Middle East, this is low season because temperatures are very high

:04:17. > :04:23.and people are not travelling. It is a win-win from that perspective.

:04:24. > :04:29.Let's talk about BA's reputation because it was traditionally seen as

:04:30. > :04:33.the flagship carrier, a step up those budget offerings but it feels

:04:34. > :04:36.like all the recent headlines have been about cost-cutting and its

:04:37. > :04:39.consequences. How the airline being viewed? Orange Mackreth a lot of

:04:40. > :04:44.people are beginning to wonder whether it has still been the

:04:45. > :04:47.world's favourite airline, it cut food and drink from short-haul

:04:48. > :04:51.flights so you have to buy a sandwich on board if you want it. It

:04:52. > :04:54.has upset most of the travel agents in Europe with an announcement they

:04:55. > :04:58.are going to charge additional fees for travel agents to book them from

:04:59. > :05:01.the 1st of November. And obviously, we had the disaster on the bank

:05:02. > :05:03.holiday weekend. It is not looking great. Thank you for joining us.

:05:04. > :05:06.Let's take a look at some of the other stories making the news.

:05:07. > :05:09.Deutsche Bank has again rejected demands by US

:05:10. > :05:14.House Democrats to provide details of President Donald Trump's

:05:15. > :05:21.Deutsche Bank has loaned the Trump organisation millions of dollars

:05:22. > :05:27.The European Union is appealing a recent World Trade Organisation

:05:28. > :05:31.ruling in favour of the US over its state aid for Boeing.

:05:32. > :05:34.Earlier this month, a WTO dispute panel found the US had dealt

:05:35. > :05:36.with all but one of the instances of illegal subsidies

:05:37. > :05:43.Two Montessori schools in New York won't let parents

:05:44. > :05:46.pay by credit card - but they will now accept Bitcoin.

:05:47. > :05:48.The schools added the option after a growing number

:05:49. > :05:59.The decision comes as more and more places -

:06:00. > :06:01.including universities in London and Greece -

:06:02. > :06:04.no longer accept the digital currency as payment.

:06:05. > :06:12.Have you ever paid for anything with bit groin? I certainly haven't. Me

:06:13. > :06:17.neither, I would not know where to start. Let's take a look at some of

:06:18. > :06:21.the stories on the business Live page and let's talk about rasp

:06:22. > :06:25.reply, the computer. I thought you were bringing in pudding! It is a

:06:26. > :06:32.microcomputer and the company behind it said they had no idea it would be

:06:33. > :06:35.so big. It has sold 14 million of these tiny microcomputers, mainly

:06:36. > :06:40.aimed at schools but they have now gone into a number of businesses and

:06:41. > :06:46.industry as well and rasp reply has just won a top innovation prize from

:06:47. > :06:51.the Royal Academy of engineering. -- Roseberry pie. Rory is going to

:06:52. > :06:52.bring us in one. But not edible, sadly.

:06:53. > :06:54.A Chinese bank and a shipping firm have been hit with sanctions

:06:55. > :06:57.by the US over allegations of support for North Korea.

:06:58. > :07:01.Let's get more with Tim McDonald who's in Singapore.

:07:02. > :07:10.Tim, this is a real ratcheting up, perhaps in relations with China by

:07:11. > :07:15.the US? Well, it is interesting you say that. In fact, the US has kind

:07:16. > :07:20.that it not really so much about sending a message to China as just

:07:21. > :07:24.focusing on the entities involved. In this case, as you've mentioned,

:07:25. > :07:29.two Chinese citizens, a shipping company and the back, which the US

:07:30. > :07:34.says are connected to North Korea's weapons programme, the bank of

:07:35. > :07:37.Dandong which the Treasury Department has zeroed in on is for

:07:38. > :07:42.all intents and purposes just a local Chinese bank, not well-known

:07:43. > :07:45.beyond the city of Dandong itself but it's on the border with North

:07:46. > :07:48.Korea and one of the few places where there is significant traffic

:07:49. > :07:52.into and out of the country and the US says about 17% of its

:07:53. > :07:55.transactions are with entities that have US or UN sanctions on them for

:07:56. > :08:00.connections to North Korea's weapons programme. The US once again says

:08:01. > :08:04.this is about sending a message to China, as well as the entities

:08:05. > :08:09.involved. They continue to work with John on this. -- this is not about

:08:10. > :08:11.sending a message to China, just the entities involved. They are

:08:12. > :08:12.continuing to look at the entities which may be helping North Korea.

:08:13. > :08:16.Thank you for joining us. The markets in Asia followed

:08:17. > :08:22.the mood of Europe and Wall Street yesterday,

:08:23. > :08:26.trading down - why? Those signals from the world central

:08:27. > :08:29.banks that the almost decade-long era of low interest rates,

:08:30. > :08:31.cheap money, is slowly and, given that the markets

:08:32. > :08:37.are susceptible to sentiment, you might expect the optimism

:08:38. > :08:40.to have a positive impact, but some investors are concerned

:08:41. > :08:44.that the world economy might not be able to take the

:08:45. > :08:56.interest rate rises. Europe yesterday had its worst day

:08:57. > :09:02.for about nine months, and the Dax. A few months ago but it is down and

:09:03. > :09:03.the FTSE is down. Let's go to Wall Street and see what is happening

:09:04. > :09:10.there. US markets should be quiet on Friday

:09:11. > :09:14.ahead of what is likely to be a long weekend giving the 4th of July

:09:15. > :09:18.public holiday on Tuesday. Still, there is some economic data for

:09:19. > :09:22.investors to consider. The University of Michigan consumer

:09:23. > :09:24.sentiment index is released and the last reading this index showed

:09:25. > :09:28.consumer sentiment at its lowest level since the presidential

:09:29. > :09:33.election in November. Economists are not expecting it to have risen

:09:34. > :09:36.significantly. There are no big company earnings out but that does

:09:37. > :09:40.not mean you should not keep an eye out on energy stocks. On Thursday

:09:41. > :09:45.afternoon, President Trump gave a speech boasting of the strength of

:09:46. > :09:47.America's energy industry and claiming new initiatives would be

:09:48. > :09:51.coming to boost power, natural gas and oil production. Maybe that will

:09:52. > :09:55.bring some cheer to investors in those industries.

:09:56. > :09:56.Michelle Fleury in New York. Joining us is Jeremy Cook,

:09:57. > :10:05.Chief Economist, World First. Rachel was talking earlier about the

:10:06. > :10:08.impact on the financial markets, particularly European indices and

:10:09. > :10:13.Asian indices and the US, the fact it looks like it is the end of the

:10:14. > :10:19.era of easy money but what is happening to the currency? It is and

:10:20. > :10:21.some currencies, the euro and sterling, normally during the summer

:10:22. > :10:25.doldrums, everything trades sideways but this is the time where central

:10:26. > :10:28.bankers around the world have decided to inject a bit of

:10:29. > :10:33.volatility into the markets. Sterling and the euro have both

:10:34. > :10:37.gained in the past week as the bank of England and the ECB respectively

:10:38. > :10:41.have said we should be getting prepared, or certainly policymakers

:10:42. > :10:44.at the central banks are saying getting prepared for rate rises.

:10:45. > :10:48.They are happy with where rates are at the moment but they want to say

:10:49. > :10:54.rate rises are coming soon. Explain why that is. If the dollar is more

:10:55. > :10:58.in demand? The best way to think about currencies is like savings

:10:59. > :11:02.accounts. Where are you going to put your money? If I gave you both

:11:03. > :11:07.?10,000 now, I'm a generous guy, and said you could put it in a savings

:11:08. > :11:11.account, savings account that pays you 2%, or 4%, you will put it in

:11:12. > :11:15.the one that pays 4% but if they both pay 2% and you think the second

:11:16. > :11:18.one will hike in interest rates, more money will flow into that so

:11:19. > :11:25.investors are looking at it that way. Excellent interest -- excellent

:11:26. > :11:29.explanation. And data coming out of China as regards to factory output,

:11:30. > :11:33.what is that showing? Manufacturing PMI rising a bit so this is

:11:34. > :11:36.sentiment in the manufacturing industry in China, the largest in

:11:37. > :11:39.the world, the second largest economy in a while and if they are

:11:40. > :11:43.doing well, that should flow through the rest of Asia and Manufacturing

:11:44. > :11:48.is normally the first thing to roll higher in a new input or spurt of

:11:49. > :11:52.economic growth. If China is doing well, hopefully the rest of Asia is

:11:53. > :11:55.doing well and a lot of the economic centre of gravity has shifted there,

:11:56. > :11:59.given the pick-up of Southeast Asia in the past ten or 20 years. Thank

:12:00. > :12:03.you for joining us. And I know you will come back to talk through some

:12:04. > :12:05.of the other stories in the papers. Some interesting ones. What can't

:12:06. > :12:07.you go abroad without? Have a thing. Still to come - record

:12:08. > :12:10.fines and cyber attacks - it's been a big week

:12:11. > :12:13.in the tech world. We'll make sense of it

:12:14. > :12:16.all with the man in the know, our technology correspondent,

:12:17. > :12:17.in a few minutes. You're with Business

:12:18. > :12:26.Live from BBC News. A survey of UK consumer confidence

:12:27. > :12:30.suggests it has fallen to the lowest level since last June's referendum

:12:31. > :12:34.on European Union membership. Researchers at GfK,

:12:35. > :12:37.which conducted the research, found that the biggest drop

:12:38. > :12:40.was in people's willingness And later today, we find out

:12:41. > :12:45.the final figure for economic growth in the first quarter of this year,

:12:46. > :12:51.which was revised down to 0.2%. Well, let's get more with our

:12:52. > :13:01.business correspondent Theo Leggett. Let's start with the growth figures.

:13:02. > :13:05.Remind us what figure we were given initially at where we stand at the

:13:06. > :13:09.moment. The figure we were given initially for the first quarter was

:13:10. > :13:14.0.3% compared to the previous quarter. That has since been revised

:13:15. > :13:18.down as more information comes in, to 0.2% and we are expecting it to

:13:19. > :13:23.be finalised at about that level and that is a significant slowdown from

:13:24. > :13:27.the tail end of last year when the figure was 0.7%. Any indication that

:13:28. > :13:31.consumer confidence is declining is worrying because it suggests that

:13:32. > :13:35.could weigh on growth in the future. That is true, the consumer

:13:36. > :13:40.confidence... But are there other indications of why that is? Several

:13:41. > :13:44.factors could be at play. One of them is clearly uncertainty caused

:13:45. > :13:48.by the general election. If you compare this survey with another one

:13:49. > :13:51.that came out earlier in the week from YouGov, that suggested that

:13:52. > :13:54.consumer confidence was reasonably stable up until the election and

:13:55. > :13:58.then declined quite dramatically afterwards but you have to factor in

:13:59. > :14:02.other matters as well. The decline in the value of sterling since the

:14:03. > :14:06.referendum last year, that is starting to feed through to

:14:07. > :14:09.inflation. One thing we are seeing in this survey is that people are

:14:10. > :14:13.becoming more reluctant to spend on big-ticket items like washing

:14:14. > :14:19.machines and pieces of furniture. The simple reason is, those things

:14:20. > :14:21.are becoming expensive. If they are imported, they will certainly be

:14:22. > :14:25.more expensive. There's pressure on wages as well, wage growth is not

:14:26. > :14:29.what it once was. The combination of things getting more expensive and

:14:30. > :14:34.people not feeling they are going to get any wealthier, that may be

:14:35. > :14:35.suppressing consumer as well. -- consumer confidence. Thank you for

:14:36. > :14:41.joining us. Another story we want to tell you

:14:42. > :14:45.about on the business page, Trinity Mirror has allocated more money to

:14:46. > :14:50.phone hacking claims, setting aside an extra ?7.5 million to cover

:14:51. > :14:54.claims related to the hacking of phones which adds to the ?26 million

:14:55. > :14:57.it had already earmarked to pay for that. It has settled cases with

:14:58. > :15:01.dozens of celebrities, the newspaper group.

:15:02. > :15:10.Our top story - British Airways prepares for a major walk-out

:15:11. > :15:13.by cabin crew that will ground some of the carriers' scheduled flights.

:15:14. > :15:22.It comes only weeks after an IT glitch caused chaos for the airline.

:15:23. > :15:26.A quick look at how markets are faring.

:15:27. > :15:35.It is red across the board at the moment. The FTSE 100 down and there

:15:36. > :15:41.are concerns about the era of easy money coming to an end that has

:15:42. > :15:43.affected the stock markets and the currencies.

:15:44. > :15:45.And now let's get the inside track on tech.

:15:46. > :15:47.This week, Google was slapped with the EU's

:15:48. > :15:49.largest ever fine for distorting the market.

:15:50. > :15:50.The European Commission fined the tech giant

:15:51. > :15:53.$2.7 billion after it ruled the company had abused its power

:15:54. > :15:55.by promoting its own shopping comparison service

:15:56. > :15:58.And a large-scale cyber attack involving malicious software

:15:59. > :16:00.disrupted firms' computer systems, hitting Ukraine especially hard,

:16:01. > :16:03.but spreading to countries as far apart as Norway and India,

:16:04. > :16:08.Let's find out more with our technology correspondent

:16:09. > :16:22.Let's start with this cyber-attack, it seems as though it was mainly

:16:23. > :16:27.targeted on Ukraine, but spread out. When glitches, the patches weren't

:16:28. > :16:33.put in places that's right? When it first happened, we thought is it a

:16:34. > :16:37.repeat of that attack we saw around the world. It does appear to be

:16:38. > :16:43.similar, but different in crucial ways. Yes, it appears to have been

:16:44. > :16:53.targeted at Ukraine and there is suspicion being thrown at Russia,

:16:54. > :16:59.but the technique is different. It looks like the other one. But it is

:17:00. > :17:06.actually wiping data. It is not actually they think about gaining

:17:07. > :17:14.money, it is a malicious attack which indicates it could be

:17:15. > :17:20.state-sponsored. But it hit a Russian airline. Once the attacks

:17:21. > :17:26.are out there, their effects can be unpredictable. Now that Google fine,

:17:27. > :17:36.higher than many people expected. Yes it was a real marker for how

:17:37. > :17:39.determined the European competition is and it has opened up a split

:17:40. > :17:46.between Europe and the United States. Europe says we are complying

:17:47. > :17:49.competition law. Voices from America saying, you're biased against our

:17:50. > :17:56.successful company. All the company has done is be the best in its field

:17:57. > :18:01.and used its skills to conquer a market. Europe believing that Google

:18:02. > :18:07.is abusing that dominance in one area to spread into other

:18:08. > :18:12.businesses. Remind us what they did? It is about shopping services, put a

:18:13. > :18:18.name of a product into Google, put in leather shoes and a box comes up

:18:19. > :18:23.with adverts and when you click on one advert, Google earns money.

:18:24. > :18:29.Other price comparison sites are available, but you will struggle to

:18:30. > :18:34.find them in a Google search. I spoke to companies who say their

:18:35. > :18:39.businesses have been affected and other search companies, by the

:18:40. > :18:43.practices. It is difficult to get back into the market. Could it lead

:18:44. > :18:49.to more innovation in Europe. The argument from America is the

:18:50. > :18:53.opposite, it is punishing innovation and the European commission doesn't

:18:54. > :18:58.understand how business works. Google says people have a choice and

:18:59. > :19:03.they say their big rival is Amazon and you go there. Perhaps there

:19:04. > :19:09.could be more competition do you think in certain areas of the world

:19:10. > :19:16.where the dominance of Google has been reigned back. The bigger

:19:17. > :19:22.picture, experts say this is possibly the wrong target and there

:19:23. > :19:26.is the dominance of three or four American technology giants and

:19:27. > :19:31.concern around the world the regulators need to do something to

:19:32. > :19:38.hold that back, to attack that, otherwise we won't see the

:19:39. > :19:46.innovation we expect. Thank you. We are going to be talking about

:19:47. > :19:52.Raspberry Pis. It is not a dessert. It is a tiny computer launched in

:19:53. > :19:58.2012 in an attempt to change the way children understood computers and to

:19:59. > :20:01.get them programming. It has had a bigger effect than expected, the

:20:02. > :20:08.reason we are talking about it is last night it was awarded the

:20:09. > :20:15.biggest annual prize for engineering, the prize that has been

:20:16. > :20:19.won by Rolls-Royce and lots of huge projects, it has won it, because it

:20:20. > :20:24.has gone beyond being an educational tool and it is ending up in

:20:25. > :20:29.factories, the 40 million that are sold are ending up in factories. It

:20:30. > :20:38.started off to encourage children to get into coding. Yes it had modest

:20:39. > :20:44.ambitions and they expected to sell tens of thousand, it is a charitable

:20:45. > :20:48.aim, the bigger project is encouraging kids around the world to

:20:49. > :20:57.get into coding. So just a great example of how something can snow

:20:58. > :21:02.ball, a bit of engeneral youty, came from -- ingenuity. Have you coded

:21:03. > :21:11.with it? Yes I'm very inexpert, but I did manage to make a radio with

:21:12. > :21:13.this. I was very proud of myself. So you're never too old to learn. That

:21:14. > :21:19.is what I'm told. Thank you. In a moment we'll take a look

:21:20. > :21:22.through the Business Pages but first here's a quick reminder of how

:21:23. > :21:30.to get in touch with us. The business live page is where you

:21:31. > :21:36.can stay ahead with the business news and all the latest details with

:21:37. > :21:41.insight and analysis from the BBC's editors around the world. We want to

:21:42. > :21:57.hear from you too. Get involved on the BBC Business Live web page.

:21:58. > :22:02.Jeremy is back to look through the papers.

:22:03. > :22:10.We will start with that cyber security story, this is is an

:22:11. > :22:15.innovation that happened to bark cards in -- bank cards in France,

:22:16. > :22:20.where the three little numbers on the back, there is a computer screen

:22:21. > :22:27.on the card. That is incredible and the numbers will change on an hourly

:22:28. > :22:32.basis, if somebody finds your card there is a number that is always

:22:33. > :22:40.static. So this is to try and cut down the online fraud, which has

:22:41. > :22:44.boomed, as we have decided to shop more and more online, I think, it is

:22:45. > :22:50.something like 28% of all US commerce is online at the moment. So

:22:51. > :22:56.imagine the size of the Amazons and that when it gets to 50%. But the

:22:57. > :23:01.fraudsters are taking advantage. Interesting this has come from

:23:02. > :23:05.France, actually chip and pin was first developed in France you go to

:23:06. > :23:10.France and think what is this? And it took us a few years. You go

:23:11. > :23:16.around the world and chip and pin which we treat here in the UK and in

:23:17. > :23:19.Europe as de facto and contactless, in the United States for example,

:23:20. > :23:26.you still have to sign for things. There is a long way for the security

:23:27. > :23:34.protocols to become the same. But this is fighting the fraudsters. Now

:23:35. > :23:42.Weetabix has been seized in New Zealand. In a breakfast bowl battle.

:23:43. > :23:47.Post-Brexit relations with New Zealand are already fraught. We

:23:48. > :23:54.asked our viewers to tell us what they can't go without. This has been

:23:55. > :24:07.shipped to New Zealand to be sold in a ship in Christchurch. Alan said,

:24:08. > :24:15.HP Sauce, crumpets. One said my lap top. One said, are they impounding

:24:16. > :24:25.Weetabix to try and stop The British Lions. Yes we will need all the help

:24:26. > :24:31.we can get on Saturday. This is about Weetabix and Weet-bix that is

:24:32. > :24:39.the New Zealand version. There are hundreds of packets. 300 boxes not

:24:40. > :24:44.being served into this small business, A Little Bit of Britain,

:24:45. > :24:53.that sells things to ex-pats there. This is a portion of just, I'm

:24:54. > :24:58.looking at it through t kaleidoscope of Brexit. We will have to sign

:24:59. > :25:03.deals to stop this. There will be trade marks that exist any way. Yes,

:25:04. > :25:08.but in the grand scheme of things, these businesses don't just exist in

:25:09. > :25:15.New Zealand, there is a very big one in New York which I pop by and you

:25:16. > :25:24.see people buying 12 pound boxes of Yorkshire tea. One says, when I go

:25:25. > :25:31.abroad, I must are a a packet of digestive biscuits. . I have to have

:25:32. > :25:33.cheese and onion crisps. Don't eat them on the plane. Thank you for

:25:34. > :25:37.coming in. There will be more business news

:25:38. > :25:40.throughout the day on the BBC Live web page and on World Business

:25:41. > :25:54.Report. It has been very wet for some of us

:25:55. > :25:56.and in Edinburgh you have had more rain in