0:00:05 > 0:00:07This is Business Live from BBC News with Sally Bundock
0:00:07 > 0:00:11and Ben Thompson.
0:00:11 > 0:00:16Can Luxury firms control who sells their goods online?
0:00:16 > 0:00:19That's the question that could get an answer today
0:00:19 > 0:00:22in a case that could change how we all shop in the future.
0:00:22 > 0:00:25Live from London, that's our top story on Wednesday, 6th December.
0:00:25 > 0:00:40The luxury of buying high end goods on Amazon and Ebay
0:00:40 > 0:00:44could be about to end.
0:00:44 > 0:00:49We have the latest on what could be a landmark ruling in the European
0:00:49 > 0:00:51courts.
0:00:51 > 0:00:54Also in the programme, The price of entering
0:00:54 > 0:00:56the chinese tech market, we have a special report
0:00:56 > 0:00:59on the lengths silicon valley is going to, to get
0:00:59 > 0:01:03behind the great firewall.
0:01:03 > 0:01:11For financial markets. It is a sea of red. We'll explain why.
0:01:11 > 0:01:13And if you can't leave home due to illness,
0:01:13 > 0:01:16how about sending a robot to school or work instead?
0:01:16 > 0:01:19We'll get the inside track from a Norwegian start-up that's
0:01:19 > 0:01:21using robots to help children take part in school lessons,
0:01:21 > 0:01:27even if they can't leave the house.
0:01:27 > 0:01:29And one in five Brits have admitted they never work
0:01:29 > 0:01:31to the best of their ability.
0:01:31 > 0:01:34Are you one of them or do you see those people in the office
0:01:34 > 0:01:35and it drives you mad?
0:01:35 > 0:01:37Let us know.
0:01:37 > 0:01:46Just use the hashtag BBCBizLive.
0:01:51 > 0:01:54Let's name and shame the lazy ones in the workplace.
0:01:54 > 0:01:56Hello and welcome to Business Live.
0:01:56 > 0:02:04Should luxury brands be able to stop retailers
0:02:04 > 0:02:06from selling their products on online marketplaces
0:02:06 > 0:02:07such as Amazon and Ebay?
0:02:07 > 0:02:10That's the question at the heart of a decision being made
0:02:10 > 0:02:11by Europe's top court today.
0:02:11 > 0:02:14It's a battle that's been ongoing for a decade and could have wide
0:02:14 > 0:02:16ranging consequences for internet shopping.
0:02:16 > 0:02:18So the test case was initially bought in Germany by Coty,
0:02:18 > 0:02:23the multi-billion dollar US beauty company whose luxury brands
0:02:23 > 0:02:26include Marc Jacobs, Calvin Klein, Rimmel and Chloe.
0:02:26 > 0:02:29Coty argues it should have the right to choose
0:02:30 > 0:02:31who sells its products and how.
0:02:31 > 0:02:39That would allow the firm to protect its image and exclusivity
0:02:39 > 0:02:41as part of the global personal luxury goods market
0:02:41 > 0:02:48that is worth some $295 billion.
0:02:48 > 0:02:50However a German retailer called Parfumerie Akzente argues it has
0:02:50 > 0:02:53the right to sell Coty's goods on sites including Amazon and Ebay
0:02:53 > 0:02:59and the restrictions violate EU competition rules.
0:02:59 > 0:03:0562% of German retailers use online marketplaces -
0:03:05 > 0:03:13more than any other EU country and many argue that offers consumers
0:03:13 > 0:03:17more choice and lower prices.
0:03:17 > 0:03:21Alan Davis the head of Competition, EU & Trade at Pinsent Masons.
0:03:21 > 0:03:25Alan nice to see you. Welcome to Business Live. Sally has run through
0:03:25 > 0:03:28the details there. It strikes me this is something that all retailers
0:03:28 > 0:03:33do. They take brands and they sell them on. Why is this so significant?
0:03:33 > 0:03:37This is significant because luxury brand owners have made huge
0:03:37 > 0:03:41investments in developing the brand image, the prestige of their luxury
0:03:41 > 0:03:44products and they want to be able to protect that. They are concerned
0:03:44 > 0:03:50about retailers being able to free ride on that investment by selling
0:03:50 > 0:03:55goods in an environment or on a site that does not portray the same sort
0:03:55 > 0:03:58of prestige and brand image.But that must open up a wider market for
0:03:58 > 0:04:06them to more can yous ustomers who are able to access it. They are able
0:04:06 > 0:04:10to sell to more customers, are they not?Well, that is that argument and
0:04:10 > 0:04:14if you look at the statistics for online selling on platforms in
0:04:14 > 0:04:18Germany, but by and large, the prestige of the product is so
0:04:18 > 0:04:23important to them that they want to be able to protect that.Is this
0:04:23 > 0:04:26also about the cost that they have put into marketing that brand? They
0:04:26 > 0:04:30have made it unique. They have made it niche. They have made it
0:04:30 > 0:04:35exclusive. So is it about that they want a return on the money they have
0:04:35 > 0:04:41spent?Exact lip. Ly. It enables them to ensure the price level for
0:04:41 > 0:04:46the products is maintained in the market. Online selling generally
0:04:46 > 0:04:49results in lower prices for consumers because there is a
0:04:49 > 0:04:52downward spiral if products are being sold and there is competition
0:04:52 > 0:04:58at that level of the market, but by able to restrict how the products
0:04:58 > 0:05:01are sold enables them to control the price at which the products are sold
0:05:01 > 0:05:05in the market.You might say a cynic would suggest controlling the price
0:05:05 > 0:05:10means they can keep the price higher. You might get it cheaper on
0:05:10 > 0:05:14eBay or Amazon, but they say we want to keep the price high?Correct. If
0:05:14 > 0:05:19the prices are not sufficient, kept sufficiently high, they won't be
0:05:19 > 0:05:22able to justify making the investments and consumers will not
0:05:22 > 0:05:25benefit from the range and quality of those prestige products in the
0:05:25 > 0:05:29market.A brief word on what we expect today. Which way are you
0:05:29 > 0:05:34expecting it to fall?The opinion came out in July which favoured the
0:05:34 > 0:05:38luxury brand owners and the court will normally follow the opinion of
0:05:38 > 0:05:41the advocate general, but we really don't know.Normally. We will wait
0:05:41 > 0:05:46and see. Alan, thank you for explaining that.
0:05:46 > 0:05:50Let's take a look at some of the other stories making the news.
0:05:50 > 0:05:52The United States has imposed a range of tariffs
0:05:52 > 0:05:54on some steel products that are imported from Vietnam.
0:05:54 > 0:06:00The Commerce Department says many of them originate in China
0:06:00 > 0:06:02and are trying to circumvent existing duties tackling dumping
0:06:02 > 0:06:05and state subsidies.
0:06:05 > 0:06:07The new tariffs range from 39% to 265%.
0:06:07 > 0:06:09Australia's economy grew by 0.6% in the three months
0:06:09 > 0:06:16from June to September - that's an annualised rate of 2.8%.
0:06:16 > 0:06:18It was driven by higher business investment and government spending
0:06:18 > 0:06:21on infrastructure projects.
0:06:21 > 0:06:23The world's 12th largest economy is trying to diversify away
0:06:23 > 0:06:26The world's 12th largest economy is trying to diversify away
0:06:26 > 0:06:32from its dependence on mining and - like many countries - faces
0:06:32 > 0:06:37the problem of weak wage growth.
0:06:37 > 0:06:44German firms will reconsider their trade links to the UK
0:06:44 > 0:06:48if there is no clarity on a Brexit deal by March, the country's
0:06:48 > 0:06:54business lobby has warned.
0:06:54 > 0:06:58The head of the powerful BDI group, told the BBC there was "a certain
0:06:58 > 0:07:00urgency" for companies that do business in Britain and recently
0:07:00 > 0:07:02asked its members to prepare for a "very hard Brexit".
0:07:02 > 0:07:05One of China's most prominent businessmen has told the BBC that
0:07:05 > 0:07:07foreign firms must play by the country's controversial rules
0:07:07 > 0:07:09and regulations on the internet if they want to compete
0:07:10 > 0:07:11in the world's biggest market place.
0:07:11 > 0:07:15Jack Ma - the head of the online retail giant Alibaba -
0:07:15 > 0:07:17and he was speaking at an annual gathering
0:07:17 > 0:07:19of government and corporate leaders which is often over
0:07:19 > 0:07:21shadowed by the country's tough censorship laws.
0:07:21 > 0:07:23From the conference in Woo-jen our correspondent
0:07:23 > 0:07:28Robin Brant sent this report.
0:07:28 > 0:07:29Robin Brant sent this report.
0:07:29 > 0:07:32Every year China invites the world to this serene water town
0:07:32 > 0:07:36to talk about the internet. Its vision of the internet and that
0:07:36 > 0:07:41includes openness this year. China is staying open to face...
0:07:41 > 0:07:44But there is less talk about China's widespread censorship online.
0:07:44 > 0:07:48The strict controls on access, the great firewall that this man
0:07:48 > 0:07:50is partly responsible for that keeps Twitter,
0:07:50 > 0:07:58Google and others out. It's no big secret. There wasn't
0:07:58 > 0:08:00much openness though from one of the ministers in charge
0:08:00 > 0:08:05of the internet. These are names familiar to many
0:08:05 > 0:08:12online here in China and they're coming to a mobile
0:08:12 > 0:08:16or a tablet near you. But China doesn't just to sell
0:08:16 > 0:08:19you stuff, it's ramping up it's investment in how the web works.
0:08:19 > 0:08:20Artificial intelligence, big data, cloud computing.
0:08:20 > 0:08:22The big idea at this conference is openness.
0:08:22 > 0:08:27China open to the world, apparently, and in return,
0:08:27 > 0:08:30the world, of course, open to China. But there is a very sinister
0:08:30 > 0:08:34side to China online.
0:08:34 > 0:08:37China's internet controllers went into overdrive this year to help
0:08:37 > 0:08:41this man, the president, Apple agreed to remove dozens of apps that
0:08:41 > 0:08:51allow free access to the web. Whatsapp was blocked. Pictures of
0:08:51 > 0:08:56were not allowed. None of that deterred big names from coming to
0:08:56 > 0:09:01the conference. Facebook is banned from China. When is Facebook coming
0:09:01 > 0:09:07to China legally?No comment.When will you be coming to China legally?
0:09:07 > 0:09:11Will you be sensoring your comment in China?No comment.There wasn't
0:09:11 > 0:09:17much openness from their man.Excuse me.This man is a star in China. He
0:09:17 > 0:09:23made billions. He is the best known businessman.
0:09:23 > 0:09:33He has a very direct message for the foreign firms who want in.
0:09:47 > 0:09:50China's president promised this conference he will open the doors
0:09:50 > 0:09:54wider and wider. He knows some foreign firms don't like his vision
0:09:54 > 0:09:58of the internet, but they will accept it and join in.
0:10:03 > 0:10:08Let's look at markets in Asia today. Now, don't be fooled by the big
0:10:08 > 0:10:13numbers in red over there because the Nikkei closed down 1.97% lower.
0:10:13 > 0:10:17It was their biggest percentage fall since March for the Nikkei. The
0:10:17 > 0:10:21closing number is correct. We have got a funny quirk with the
0:10:21 > 0:10:24percentage numbers there, but you can see across-the-board in Asia,
0:10:24 > 0:10:28Hong Kong lower. Australia, South Korea, they were having a torrid
0:10:28 > 0:10:31session following on from a bad night the night before on Wall
0:10:31 > 0:10:35Street. If we look at Europe, it is a similar story. Let's look at
0:10:35 > 0:10:40Europe right now. So we can get a sense of how we are doing in London,
0:10:40 > 0:10:44Paris and Germany. We are seeing declines across-the-board. A lot is
0:10:44 > 0:10:47to do with people locking in profits right now as we come towards the end
0:10:47 > 0:10:52of the year with many issues going on in the world of geopolitics which
0:10:52 > 0:10:56are causing nervousness. North Korea, the US President and what he
0:10:56 > 0:11:00might say today about Jerusalem and Israel. We have got Brexit and the
0:11:00 > 0:11:05stalemate, the lack of breakthrough, all on the minds of investors. Let's
0:11:05 > 0:11:08look ahead to what's happening on Wall Street later.
0:11:08 > 0:11:11Samira Hussain has the details about what's ahead on Wall Street Today.
0:11:12 > 0:11:17The employment report is coming out later.
0:11:17 > 0:11:23Compared with a gain of 235,000 jobs in the previous month. The report
0:11:23 > 0:11:29could give us clues on what we can expect on Friday when the Labour
0:11:29 > 0:11:39department releases the latest jobs report. Broadcom will be reporting
0:11:39 > 0:11:51later this week. Finally, also reporting is discount store
0:11:51 > 0:11:56Dollarama, they are likely to have boosted prophets. Investors will be
0:11:56 > 0:11:59eager to hear about forecasts for the rest of the year and how the
0:11:59 > 0:12:06company will drive sales to counter competition from online sales.
0:12:06 > 0:12:07Joining us is Jane Sydenham, Investment Director
0:12:07 > 0:12:10at Rathbones Investment Management.
0:12:10 > 0:12:14What are you watching this week? Well, we are looking ahead to see
0:12:14 > 0:12:19what is going to happen next year. As you just said, you know, it's
0:12:19 > 0:12:23very much a case of investors looking forward. It has been a good
0:12:23 > 0:12:27year overall and I think to some extent the retreat in Asia is that
0:12:27 > 0:12:30worry about is China's growth going to continue at a reasonable rate,
0:12:30 > 0:12:34high levels of debt, are they going to have to re-position and slow
0:12:34 > 0:12:38down. As you rightly say, we are worried about politics. But it's
0:12:38 > 0:12:42also, you know, rising rates in the US as well. I think there is a lot
0:12:42 > 0:12:46of strategy talk going on. We are starting to talk to all of the
0:12:46 > 0:12:48businesses that we deal with and they are all beginning to think
0:12:48 > 0:12:52ahead. So, I think there is a lot of profit taking and re-positioning.
0:12:52 > 0:12:57All the markets are coming from a very high level as well. 1.97% fall
0:12:57 > 0:13:01for the Nikkei today is not much compared to its rise in the last
0:13:01 > 0:13:07sort of year. Could there be some things triggering another flurry of
0:13:07 > 0:13:11buying like US tax reform being actually nailed down that kind of
0:13:11 > 0:13:15thing?I think that's right. That's been anticipated, but there is quite
0:13:15 > 0:13:19a lot of doubt because you know, Donald Trump has sort of got there
0:13:19 > 0:13:23and then had to pull back and re-think. So there is no certainty
0:13:23 > 0:13:27until it actually happens. If it does pass, yes, markets will be
0:13:27 > 0:13:33happy. But there has been a lot of good news. So and some stocks are
0:13:33 > 0:13:37really over rated. They are really too highly priced. The gap between
0:13:37 > 0:13:42the most expensive and the cheapest is the widest it has been for 35
0:13:42 > 0:13:46years. That's a spectrum. So there is a lot of re-positioning going on.
0:13:46 > 0:13:49All right. Jane, thank you very much indeed.
0:13:49 > 0:13:54Jane is not one of the lazy workers...Why are you looking at
0:13:54 > 0:14:00me?I'm saying Jane is not one of those because she has to do some
0:14:00 > 0:14:04more work for us later. We are asking if people you work
0:14:04 > 0:14:09with don't work to the best of their ability.
0:14:09 > 0:14:11Still to come, we hear about the robots allowing children
0:14:11 > 0:14:14to feel part of the classroom experience when they are too
0:14:14 > 0:14:15ill to go to school.
0:14:15 > 0:14:19You're with Business Live from BBC News.
0:14:30 > 0:14:33If you are ever faced with a decision
0:14:33 > 0:14:36of whether you should take a job at Google, consider yourself one
0:14:36 > 0:14:37of the privileged few.
0:14:37 > 0:14:40The tech giant has been named the best company to work
0:14:40 > 0:14:41for across Europe and North America.
0:14:41 > 0:14:44Joining us now is Mark Di-Toro.
0:14:44 > 0:14:51He's with Glassdoor, the job site which conducted the survey.
0:14:51 > 0:14:55Nice to see you Mark. I am not surprised to hear what you found
0:14:55 > 0:14:59out.Yes, first and fore most we are here to help everyone find a company
0:14:59 > 0:15:04in a company that they love. That's why we do the awards. Google for the
0:15:04 > 0:15:09first time after two years of Expedia being number one, Google
0:15:09 > 0:15:17have usurped them and taken the top spot, but followed by Anglian Water
0:15:17 > 0:15:23and Bromford a social housing company in Wolverhampton.
0:15:23 > 0:15:30Google, followed by Anglian Water, what were you asking?To be on these
0:15:30 > 0:15:35awards, Best places to work, there is no panel, people do not pay, this
0:15:35 > 0:15:39is purely given by reviews and ratings given voluntarily by
0:15:39 > 0:15:48employees over the last 12 months, on Glass Door, companies do not have
0:15:48 > 0:15:56much of a weight of in this.What makes Google the best place to work
0:15:56 > 0:16:02at, or Anglian Water a close second? Google has a culture of great career
0:16:02 > 0:16:07development, strong senior leaders, great pay, great perks, what we
0:16:07 > 0:16:12found with Anglian Water, they interviewed their CEO, and we
0:16:12 > 0:16:16realise that all of their senior leaders, all their top directors,
0:16:16 > 0:16:21have been through the company for many years. Their employees trust
0:16:21 > 0:16:26them, they know what they are about, and I think that makes a big
0:16:26 > 0:16:33difference.
0:16:33 > 0:16:36Full details of all the other stories that we are following,
0:16:36 > 0:16:42including news that Sakho profits have taken a hit after the collapse
0:16:42 > 0:16:51of Monarch Airlines. It says profits will fall by 5% over the next year.
0:16:51 > 0:16:54That is because it has seen a downturn in travel business as a
0:16:54 > 0:17:00result...One of the big losers on the FTSE 100, saga shares are down a
0:17:00 > 0:17:11lot. -- Saga.
0:17:14 > 0:17:16You're watching Business Live, our top story Luxury goods firms get
0:17:16 > 0:17:19set for a landmark European ruling on whether they can control
0:17:19 > 0:17:27how their goods are sold online.
0:17:27 > 0:17:36A quick look at how markets are faring.
0:17:36 > 0:17:40We can see the market is taking a turn for the worse.
0:17:44 > 0:17:48A lot going on as the week progresses, on Friday, end of the
0:17:48 > 0:17:51week, something that is quite significant, we have a US jobs
0:17:51 > 0:17:57report coming out, on Friday, and also, as well, just to bear in mind,
0:17:57 > 0:18:02talking about geopolitics earlier, a lot of concern about how Brexit
0:18:02 > 0:18:07negotiations are going this week. The UK is seen to be in a position
0:18:07 > 0:18:11of weakness right now, depending upon which angle you are looking at
0:18:11 > 0:18:17it from, a lot of discussions about internal politicking going on within
0:18:17 > 0:18:25Theresa May's cabinet, that is weighing on the pound sterling.
0:18:25 > 0:18:28Breaking news on the top story we were telling you about, news we were
0:18:28 > 0:18:34expecting from the European Union about whether the grand firms can
0:18:34 > 0:18:37ban other retailers selling some of their goods. Within the last few
0:18:37 > 0:18:47minutes, US cosmetics
0:18:48 > 0:18:54company Coty can indeed block. Many of these retailers want to protect
0:18:54 > 0:18:58profit margins but certainly their brand. We are hearing that the
0:18:58 > 0:19:04European Court of Justice has said US cosmetics company Coty can blog
0:19:04 > 0:19:14retailers from selling their products online.
0:19:15 > 0:19:20Now, in an increasingly digital world, problems of isolation and
0:19:20 > 0:19:22solitude can feel amplified by the constant presence of social media.
0:19:22 > 0:19:25But technology can - of course - be part of the solution. A Norwegian
0:19:25 > 0:19:27startup called 'No Isolation' is using robots to help children who
0:19:27 > 0:19:29can't go to school because of long-term illness to continue to
0:19:29 > 0:19:32feel part of the action. The small machines act as a proxy for the
0:19:32 > 0:19:34child and allows him/her to feel part of the classroom experience,
0:19:34 > 0:19:37albeit remotely. And that can help them to feel less lonely. The
0:19:37 > 0:19:39company estimates that in the UK in October of this year, 70,000
0:19:39 > 0:19:42children spend great parts of the school year at home sick or in the
0:19:42 > 0:19:52hospital.
0:19:54 > 0:19:57Joining us, Karen Dolva, is co-founder & CEO of No Isolation.
0:19:57 > 0:20:04And in the studio, we have one of the robots which could be in a
0:20:04 > 0:20:09classroom representing a child that cannot be there. Lovely to meet you.
0:20:09 > 0:20:15Tell us about this little fellow. I am falling in love with it!
0:20:15 > 0:20:21Explained how it will work.It is a total presence robot, if you are
0:20:21 > 0:20:25really ill and must stay at home for months or years, this represents you
0:20:25 > 0:20:30in the class, you have a tablet, a phone at home, you control
0:20:30 > 0:20:34movements, you can see and talk to everyone, friends can pick you up
0:20:34 > 0:20:39and put you out to break.We are keeping cameras on him, or her...
0:20:39 > 0:20:45What is really important, the child at home, the user, can change how
0:20:45 > 0:20:50this robot looks. Light up the head with different lights, if they are
0:20:50 > 0:20:55not feeling well enough to be involved, if they want to alert the
0:20:55 > 0:20:57teacher, then there is different ways of communicating.One of the
0:20:57 > 0:21:02first things we saw, we have been testing this with real kids for
0:21:02 > 0:21:06quite a long time, one of the things that is difficult for them is saying
0:21:06 > 0:21:10out loud, I am not feeling well. They have a setting where they can
0:21:10 > 0:21:14turn the head blue, indicating, I am watching you, but do not ask me hard
0:21:14 > 0:21:21questions, don't bring me out for the break.That is how children
0:21:21 > 0:21:26interact, what about students in the classroom... What research have you
0:21:26 > 0:21:29got about how they interact?We have been observing them, it takes other
0:21:29 > 0:21:35kids two minutes to get the concept, they are used to having avatars
0:21:35 > 0:21:41representing them. The teachers take a couple of hours, they need more
0:21:41 > 0:21:45information when it comes to privacy and it is only the child on the
0:21:45 > 0:21:53other end that is supposed to see it.I have three children in state
0:21:53 > 0:21:56school education, you think about the money, money is tight,
0:21:56 > 0:22:00everything we want to do, expand, invest in, it is not there, and
0:22:00 > 0:22:05parent groups are busy having fundraisers to make it possible.
0:22:05 > 0:22:09Luckily, it is very few kids we are talking about, so it is not
0:22:09 > 0:22:15something everyone should have.Who pays for it?Mostly the schools. At
0:22:15 > 0:22:22least in the Nordic, so far, 300 units out there, but we have five or
0:22:22 > 0:22:26six customers here in the UK, they have done it on their own. The
0:22:26 > 0:22:30parents have rented it.How does this work as a business for you, you
0:22:30 > 0:22:34sell these things, is there an ongoing revenue stream that you can
0:22:34 > 0:22:37license these further afield?I think we will continue doing what we
0:22:37 > 0:22:44are doing, maybe selling it to schools and renting to parents. More
0:22:44 > 0:22:50revenue heavy than a telepresence robot for kids, if we rent it to
0:22:50 > 0:23:00seniors.Tomorrow, if we are not here, apps I can stay at home... We
0:23:00 > 0:23:05are not saying anyone is lazy... Thank you very much for coming in.
0:23:05 > 0:23:09Really nice to see it.
0:23:09 > 0:23:13In a moment, we will look through the business newspapers, if I am
0:23:13 > 0:23:18still here, but here a quick reminder of to get in touch:stay
0:23:18 > 0:23:21up-to-date with the business news as it happens on the BBC's business
0:23:21 > 0:23:26life page. Insight and analysis from the team of editors write around the
0:23:26 > 0:23:34globe. We want to hear from you, too, get involved on the web page.
0:23:49 > 0:23:54We want to remind you of the lead story today, the European Court of
0:23:54 > 0:23:57Justice with regards to its decision on this case between the US
0:23:57 > 0:24:08cosmetics company, Coty, that is the ruling from the top court last few
0:24:08 > 0:24:12minutes, that it can block its products being sold on Amazon, for
0:24:12 > 0:24:16instance. They want to protect branding full. Back with us to talk
0:24:16 > 0:24:21us through some of the stories, let's talk about Twitter, lazy
0:24:21 > 0:24:25people in the workplace, we all have got them, somebody who is not quite
0:24:25 > 0:24:29pulling their weight.I'm afraid we have a few like that in our office.
0:24:29 > 0:24:33We want you to name and shame... LAUGHTER
0:24:33 > 0:24:38Really interesting thing, this survey, talks about Brits, may not
0:24:38 > 0:24:41be British workers, talking about how we are more inclined to be a
0:24:41 > 0:24:48little bit on the lazy site unless we are massively motivated.A lot of
0:24:48 > 0:24:52it is about communication, employees are not clear about what their job
0:24:52 > 0:24:57is and the job description and what is expected, sometimes they drift
0:24:57 > 0:25:01because they are not clear.There might be an issue with weak wage
0:25:01 > 0:25:05growth as well, they tweeted here says, I work to the best of what my
0:25:05 > 0:25:09salary justifies(!) people feel that they have not had a pay increase for
0:25:09 > 0:25:15a long time, they will not go the extra mile because employers are not
0:25:15 > 0:25:19valuing them.Motivation is always an issue, if you feel you are not
0:25:19 > 0:25:24rewarded for the if effort that you make.Christopher says, some jobs
0:25:24 > 0:25:28don't allow people to work to their potential, managers must accept they
0:25:28 > 0:25:32are part of the problem. Rudolph says, perhaps they are working at
0:25:32 > 0:25:37the level that reflects their pay, the point you are making.Working to
0:25:37 > 0:25:41the best of your ability often has little or no impact on status of
0:25:41 > 0:25:46prospects, though management pretend it does.People learned that it is
0:25:46 > 0:25:49not a meritocracy. Time is against us, I'm afraid, really good to see
0:25:49 > 0:25:51you.
0:25:51 > 0:25:55Business live pages updating all the time, with all the latest news. We
0:25:55 > 0:26:01will see you soon.