0:00:00 > 0:00:01on Tuesday the ninth of January.
0:00:16 > 0:00:19Brian Krzanich reassures customers
0:00:19 > 0:00:21there's no evidence the chip issues have been exploited
0:00:21 > 0:00:24as the world waits for the problem to be resolved,
0:00:24 > 0:00:27but how did his speech go down at CES in Las Vegas?
0:00:27 > 0:00:31We'll be getting an expert view.
0:00:31 > 0:00:33Also in the programme - Apple could be facing
0:00:33 > 0:00:35legal action in France, the iPhone's under the microscope
0:00:35 > 0:00:42there over intentionally shortening the life span of smartphones.
0:00:42 > 0:00:45And the European trading day has just got under way -
0:00:45 > 0:00:48in London, better than expected news from Morrisons
0:00:48 > 0:00:50bodes well for retailers.
0:00:50 > 0:00:53We'll tell you all you need to know.
0:00:53 > 0:00:57Catching the copycats - we meet the woman behind a service that
0:00:57 > 0:01:01lets small firms track down and stop others stealing their ideas,
0:01:01 > 0:01:05without using expensive lawyers.
0:01:05 > 0:01:08And with all that new tech and latest gadgets on show
0:01:08 > 0:01:11at this year's CES, we want to know, what would you like
0:01:11 > 0:01:13technology to do for you?
0:01:13 > 0:01:18What gadget would change your life? Let us know, #BBCBizLive.
0:01:27 > 0:01:36Hello and welcome to Business Live.
0:01:36 > 0:01:40One that can make me a really well-made cup of tea and look after
0:01:40 > 0:01:43my children simultaneously, that would be perfect!
0:01:45 > 0:01:47The boss of Intel has made his first major public
0:01:47 > 0:01:49appearance since the security scandal that has potentially left
0:01:49 > 0:01:51millions - possibly billions - of machines vulnerable.
0:01:51 > 0:01:53Called Meltdown and Spectre, they could allow
0:01:53 > 0:01:55hackers to steal sensitive data,
0:01:55 > 0:01:59including passwords and banking information.
0:01:59 > 0:02:01The UK security services say the chip vulnerabilities
0:02:01 > 0:02:05have not been exploited
0:02:05 > 0:02:08and structurally there is nothing wrong with the hardware.
0:02:08 > 0:02:12It's like having doors and windows in a house
0:02:12 > 0:02:15- that need to be there -
0:02:15 > 0:02:19but that burglars are able to exploit.
0:02:19 > 0:02:22Adding to Intel's image challenges, the company's
0:02:22 > 0:02:28chief executive, Brian Krzanich, sold about $24 million
0:02:28 > 0:02:31in Intel shares in late November, after the company learned
0:02:31 > 0:02:37of the chip security problems, reducing his holdings by about 50%.
0:02:37 > 0:02:40Intel released a statement insisting there was no impropriety,
0:02:40 > 0:02:44saying the sale was "unrelated",
0:02:44 > 0:02:48rather a pre-arranged stock sale plan, and that he
0:02:48 > 0:02:52"continues to hold shares in line with corporate guidelines."
0:02:52 > 0:02:55At the Consumer Electronics Show in Las Vegas,
0:02:55 > 0:02:57Intel's chief executive said there was no evidence
0:02:57 > 0:03:01that customer data had been put at risk.
0:03:01 > 0:03:05To make sure your data remains safe,
0:03:05 > 0:03:10apply any updates from your operating system vendor
0:03:10 > 0:03:16and system manufacturer as soon as they become available.
0:03:16 > 0:03:21For our processors and products introduced in the past five years,
0:03:21 > 0:03:28Intel expects to issue updates for more than 90% of them
0:03:28 > 0:03:32within a week, and the aiming by the end of January.
0:03:32 > 0:03:36Claudio Stahnke is a security research analyst at Canalys.
0:03:36 > 0:03:42How worried are people by this?
0:03:42 > 0:03:50Nice to see you, Claudio. I wonder if you can explain how significant
0:03:50 > 0:03:54this is, because we have heard from both sides, but it seems to be a big
0:03:54 > 0:03:59problem.Yes, definitely, and not affecting only Intel, every
0:03:59 > 0:04:04microprocessor manufacturer has used the same architecture with the same
0:04:04 > 0:04:08exploit that now have been released to the public. And now everyone is
0:04:08 > 0:04:14trying to patch this problem.There are lawsuits, three class-action
0:04:14 > 0:04:19lawsuits that have been brought in the United States, alleging two key
0:04:19 > 0:04:23things. I wonder if you can run me through those, they could prove
0:04:23 > 0:04:28costly for Intel.So basically the main problem is the slowdown in
0:04:28 > 0:04:32performance, because obviously in order to fix the security flaw,
0:04:32 > 0:04:37performances will probably be impacted, although for the everyday
0:04:37 > 0:04:41user, this impact will not be so noticeable. It will be more
0:04:41 > 0:04:47noticeable for cloud providers, as they've built by the second - if
0:04:47 > 0:04:50their processors now need 60 seconds to perform a task and tomorrow they
0:04:50 > 0:04:57will need 61, you can see how everything will be more costly.So
0:04:57 > 0:05:00mainly high-end users will feel the impacts of this. There is also
0:05:00 > 0:05:05criticism that it took so long for Intel to basically admit to this
0:05:05 > 0:05:09problem, why did it take them so long?Well, this is common practice
0:05:09 > 0:05:14when you find and exploit, before releasing it to the public, you
0:05:14 > 0:05:18patch it, you worked in the background in order to fix the
0:05:18 > 0:05:23problem before releasing it, because otherwise bad actors might decide to
0:05:23 > 0:05:28exploit the problem.Critics would say Intel found out in the summer
0:05:28 > 0:05:33and only told use of this week, does it really take this long?It is a
0:05:33 > 0:05:37problem that has been there for 20 years, and they just found out six
0:05:37 > 0:05:43months ago, so I assume that it was a huge problem to face, so six
0:05:43 > 0:05:49months could seem realistic, considering also the fact that they
0:05:49 > 0:05:54had to work with a lot of partners, starting with Microsoft and other
0:05:54 > 0:06:01security vendors.An interesting story, thank you for now, Claudio
0:06:01 > 0:06:04from Canalys.Thank you, Ben.
0:06:04 > 0:06:06Let's take a look at some of the other
0:06:06 > 0:06:07stories making the news.
0:06:07 > 0:06:09French prosecutors have launched an investigation into Apple
0:06:09 > 0:06:11over allegations that it slows down older iPhone models.
0:06:11 > 0:06:14Under French law, it is a crime to intentionally shorten
0:06:14 > 0:06:17the lifespan of a product with the aim of making
0:06:17 > 0:06:20customers replace it.
0:06:20 > 0:06:21In December, Apple admitted that its software
0:06:21 > 0:06:26slowed older iPhones to cope with weaker battery performance.
0:06:26 > 0:06:31The camera-maker GoPro is reportedly considering
0:06:31 > 0:06:35putting the company up for sale - after disappointing results.
0:06:35 > 0:06:38The firm had earlier said revenue fell almost 40% in the last three
0:06:38 > 0:06:41months compared to the same period last year.
0:06:41 > 0:06:49It has also announced redundancies and an end to its drone business.
0:06:49 > 0:06:51Google has been accused of discriminating
0:06:51 > 0:06:53against conservative white men in a class action lawsuit.
0:06:53 > 0:06:56It's been launched by two former engineers.
0:06:56 > 0:06:59One of them was fired last year over a controversial memo which argued
0:06:59 > 0:07:04there are fewer women in top jobs at the firm because of biological
0:07:04 > 0:07:13differences between men and women.
0:07:13 > 0:07:16Samsung Electronics appears to be going from
0:07:16 > 0:07:19strength to strength, despite its boss being behind bars.
0:07:19 > 0:07:24The South Korean tech firm released its earnings guidance
0:07:24 > 0:07:32this morning, and it's a bit of a mixed picture.
0:07:32 > 0:07:35They are making record profits but not as good as some people were
0:07:35 > 0:07:35hoping for.
0:07:35 > 0:07:40Leisha Santorelli is in our Asia business hub in Singapore.
0:07:40 > 0:07:44Well, Sally, I will start with the numbers, Samsung forecast profit for
0:07:44 > 0:07:49the final three months of last year will jump by 64% from one year
0:07:49 > 0:07:53earlier to about $14 billion. Now, this would mark the third straight
0:07:53 > 0:07:58quarter they have posted record high operating profits, so that is really
0:07:58 > 0:08:03strong. Most people think these numbers are due to the sale of
0:08:03 > 0:08:08Galaxy smartphones, but they are mostly due to the sale of the chips
0:08:08 > 0:08:12inside the smartphones, as well as other intelligence devices. Samsung
0:08:12 > 0:08:16with the world's biggest semiconductor manufacturer, and so
0:08:16 > 0:08:20while the numbers are good, we're actually seeing some mixed reaction
0:08:20 > 0:08:24because Kjaersfeldt over concerns that the prices of memory chips will
0:08:24 > 0:08:35fall.Thank you very much indeed. That pesky strong currency syndrome
0:08:35 > 0:08:41eating into Samsung profits to some degree, a story that many companies
0:08:41 > 0:08:45around the world know well. Let's look at the markets around the
0:08:45 > 0:08:50world, this is Wall Street the night before, every day this year the S&P
0:08:50 > 0:08:57500 has closed at a record high, when will that end. It hardly move,
0:08:57 > 0:09:03but it is going up and up and up. Australia, Hong Kong, Japan, closing
0:09:03 > 0:09:09up. Japan opened today for the first time this week. SoftBank pushing up
0:09:09 > 0:09:15Japan. We have a weaker yen helping Japanese stocks. But China, again,
0:09:15 > 0:09:20aids day rally in China, that didn't end either, it seems to be heading
0:09:20 > 0:09:26in one direction. -- eight day rally. Morrisons shares up in
0:09:26 > 0:09:31London, we are trying to move these on for you to see the European
0:09:31 > 0:09:37boards, they are over Ben's shoulder! Morrisons had really
0:09:37 > 0:09:41healthy sales over Christmas, better than expected, good news for
0:09:41 > 0:09:43retailers, the feeling about retailers, a real focus on how they
0:09:43 > 0:09:48are doing. I will hand you to Ben, he has got the numbers and not me!
0:09:48 > 0:09:56I stole the board, look! George Godber is here to talk about the
0:09:56 > 0:10:01European markets, nice to see you. The reshuffle is well under way in
0:10:01 > 0:10:05the UK, Cabinet reshuffle, the Prime Minister, Theresa May, having some
0:10:05 > 0:10:09difficulty getting a new Cabinet together, what affect on the market?
0:10:09 > 0:10:12You have just alluded to the strong start that world markets have had
0:10:12 > 0:10:19this year, and a noticeable lag and would be the UK market. The Merrill
0:10:19 > 0:10:24Lynch data is very clear, UK asset allocations are at a 40 year low,
0:10:24 > 0:10:28partly because of Brexit and the concerns around that, but in
0:10:28 > 0:10:33addition to that the political uncertainty, and the worries
0:10:33 > 0:10:36investors have over corporate governance and what that might mean
0:10:36 > 0:10:40for the UK economy and market, and that hands over the Cabinet
0:10:40 > 0:10:44reshuffle.If I could just chip in, you have got that going on, and yet
0:10:44 > 0:10:49in Europe the figures are so strong, the manufacturing data out of
0:10:49 > 0:10:54Europe, just in Spain their economies growing 3.1% year on year
0:10:54 > 0:10:58in 2017, the Spanish economy! I mean, in terms of people looking
0:10:58 > 0:11:03around the world, where to put their money, the UK as far down the list,
0:11:03 > 0:11:07isn't it?As you say, the European recovery story is well under way and
0:11:07 > 0:11:11has really got momentum, partly because Europe started a lot later
0:11:11 > 0:11:16after the financial crisis, stumbling through that, and only now
0:11:16 > 0:11:20are we starting to really gather momentum. But at the margin, you
0:11:20 > 0:11:24know, investors are not putting their money into the UK, it is
0:11:24 > 0:11:28creating some great opportunities in the UK because everyone is looking
0:11:28 > 0:11:32the other way.News on unemployment June later, expected to rise
0:11:32 > 0:11:41slightly, but the picture in Europe is of a solid recovery.There is a
0:11:41 > 0:11:45little UK staffing stuck with a global business, they are the best
0:11:45 > 0:11:48lead indicator for employment, very strong improvement in European
0:11:48 > 0:11:53temporary and permanent placements, see a continued robust performance
0:11:53 > 0:12:00in the European employment market.I know you will be talking us through
0:12:00 > 0:12:02the papers later. Still to come, catching the
0:12:02 > 0:12:04copycats.
0:12:04 > 0:12:08We meet the woman behind an app that lets small firms track down and stop
0:12:08 > 0:12:10others stealing their ideas without using expensive lawyers.
0:12:10 > 0:12:20You're with Business Live from BBC News.
0:12:25 > 0:12:28First of all, let's talk more about Morrisons, dig deeper into those
0:12:28 > 0:12:34numbers that I talked about earlier, in the Christmas period, they saw
0:12:34 > 0:12:39profits of 2.8% like-for-like in the ten weeks to the 7th of January.
0:12:39 > 0:12:41This comes in ahead of analysts' expectations of 1.7%.
0:12:41 > 0:12:46Molly Johnson-Jones is a senior retail analyst at GlobalData.
0:12:46 > 0:12:50Good morning to you, nice to see you. Your take on these figures?
0:12:50 > 0:12:54They look pretty robust.Yes, they have delivered a very strong
0:12:54 > 0:12:57performance over the Christmas period in both retail and wholesale,
0:12:57 > 0:13:01because people were worried about a slowdown, but they have invested in
0:13:01 > 0:13:06their premium ranges and improved the store experience and benefited
0:13:06 > 0:13:08significantly.What have they been doing? You explained earlier that
0:13:08 > 0:13:13they had done a lot of catching up when it comes to their offerings to
0:13:13 > 0:13:18consumers.Yeah, so with the new CEO, he has invented a turnaround
0:13:18 > 0:13:21programme which means they have played catch up with the other
0:13:21 > 0:13:28supermarkets, investing in online, going into supply deals, and they
0:13:28 > 0:13:32have improved the store, improving their supply chain in terms of
0:13:32 > 0:13:35getting their ordering automated. All very easy wins at the moment, so
0:13:35 > 0:13:39in the future we will expect summer slowdown, but they are in a good
0:13:39 > 0:13:45position for 2018.The likes of Tesco and Sainsbury's are not too
0:13:45 > 0:13:49worried.Morrisons is a smaller player, and the majority of their
0:13:49 > 0:13:54geographical overlap is with this counters and as that, rather than
0:13:54 > 0:13:58Tesco Sainsbury's, so not a particular thread at the moment. --
0:13:58 > 0:14:03Asda.As we mentioned, Morrisons says up 5% today. Speaking of
0:14:03 > 0:14:08Christmas cheer, on our web page, Majestic Winds say their sales were
0:14:08 > 0:14:14up 3.2% compared to the same time last year. And a big update from
0:14:14 > 0:14:20Persimmon, the house-builders, reporting an increase in revenue, it
0:14:20 > 0:14:26says up 9%, that will anger many people who say that the big
0:14:26 > 0:14:30house-builders are sitting on land and keeping prices artificially
0:14:30 > 0:14:34high, an accusation they deny. Will be getting more results as the
0:14:34 > 0:14:38progresses, many retailers coming out with their numbers, and we will
0:14:38 > 0:14:43get a picture of what is going on in terms of where we have been spending
0:14:43 > 0:14:47money. Food and string sales, the essentials, but less money to spend
0:14:47 > 0:14:53on other goods. -- food and drink. Food has been more expensive partly
0:14:53 > 0:14:56because of the impact of the pound et cetera.
0:15:02 > 0:15:07You're watching Business Live. Our top story:
0:15:07 > 0:15:14The boss of Intel says fixes to deal with the Spectre and Meltdown chip
0:15:14 > 0:15:21vulnerabilities will be rolled out by the end of the month
0:15:24 > 0:15:30. He was speaking a the consumer electronics show. We will have a
0:15:30 > 0:15:36report from there later on with Chloe the robot.
0:15:36 > 0:15:37It's a sadly familiar tale.
0:15:37 > 0:15:39A small business comes up with a great idea,
0:15:39 > 0:15:43but before they know it, it's been copied, reproduced
0:15:43 > 0:15:46and is being sold illegally.
0:15:46 > 0:15:49Nearly a third of small firms rely on their designs or plans -
0:15:49 > 0:15:51their intellectual property - for around three quarters
0:15:51 > 0:15:52of their revenue.
0:15:52 > 0:15:54A quarter of those had suffered copyright infringements
0:15:54 > 0:15:55in the past five years.
0:15:55 > 0:15:57And it's big business.
0:15:57 > 0:16:00The OECD says imports of counterfeit goods are worth 2.5%
0:16:00 > 0:16:02of all global imports, nearly $500 billion a year.
0:16:02 > 0:16:04Rachel Jones is the founder and chief executive of Snapdragon,
0:16:04 > 0:16:11a service that helps tackle copyright infringement.
0:16:11 > 0:16:14Rachel, nice to see you. Welcome to the programme.Good morning. Thank
0:16:14 > 0:16:18you.This all came about because you suffered that scenario we just
0:16:18 > 0:16:22described there. You had come up with an idea and you suddenly found
0:16:22 > 0:16:26that someone was selling it illegally. Talk us through that.
0:16:26 > 0:16:31You're right. I invented a baby product some years ago now and I had
0:16:31 > 0:16:35always thought that it might be copied, but actually the whole
0:16:35 > 0:16:40absolute total copy as a counterfeit hadn't really crossed my mind and
0:16:40 > 0:16:45when one was, a counterfeit was seized by customs I was appalled,
0:16:45 > 0:16:49but I was so furious that I had to do something about it because it
0:16:49 > 0:16:56feels like a violation, but I was too wee. It is difficult to fights
0:16:56 > 0:17:01counterfeits and infridgements on my own. I employed a couple of Chinese
0:17:01 > 0:17:07students and I searched online until I found people who were copying me
0:17:07 > 0:17:10and I reported them for removal. When we were talking about, I did
0:17:10 > 0:17:14think to myself, I bet, you know, most of these companies that are
0:17:14 > 0:17:16copying and flogging these things, exactly the same as your product
0:17:16 > 0:17:22which was a high chair for babies, they are not actually going to stop
0:17:22 > 0:17:26when you point out what's going on. Well, what we do, we make it
0:17:26 > 0:17:31incredibly difficult for them to sell the product and because any
0:17:31 > 0:17:39bona fide portal must take down and prevent counterfeit...Amazon and
0:17:39 > 0:17:46Alibabas.They must remove the products from sale and if you keep
0:17:46 > 0:17:49reporting people and say can't be sold, you're cutting off the oxygen
0:17:49 > 0:17:53supply and cutting off the sales channel so they go away and do
0:17:53 > 0:17:59something else. You need to be persistent and tenacious.You have
0:17:59 > 0:18:03to keep on at it because it will pop up there. And also there is big
0:18:03 > 0:18:06language barriers as well. We touched on the fact that a lot of
0:18:06 > 0:18:10counterfeits might be coming from overseas. Are those the two biggest
0:18:10 > 0:18:14hurdles. Time, as a small business, you don't have the time or energy to
0:18:14 > 0:18:18be doing had?You don't have the time or energy or the language
0:18:18 > 0:18:22skills and it is distracting, you must continue to run your business.
0:18:22 > 0:18:27So we offer a service whereby we are monitoring in 13 languages, 13
0:18:27 > 0:18:35languages in house and we are monitoring 200 or 300 E-commerce
0:18:35 > 0:18:38platform for infringing products. How does your company work? I
0:18:38 > 0:18:43understand clients who become your clients, these are companies who
0:18:43 > 0:18:47make stuff and say can you watch out for us and they pay you a fee?
0:18:47 > 0:18:53That's right. Before they pay us anything, we make sure they are
0:18:53 > 0:18:56doing everything possible that's free. There is so much that people
0:18:56 > 0:19:04can do for nothing and they pay us a small monitoring fee. We identify
0:19:04 > 0:19:10the links and they can take them down or we can help with this.
0:19:10 > 0:19:15Companies like Levi and the big names, they have whole counterfeit
0:19:15 > 0:19:18kind of departments with lawyers and investigators who are on this all
0:19:18 > 0:19:22the time. They have got the money to do that and the expertise. Is it
0:19:22 > 0:19:26getting worse or better?It is getting worse. Mostly because more
0:19:26 > 0:19:29people are online so there are more opportunities to buy and more
0:19:29 > 0:19:33opportunities to sell and it used to be about luxury goods and now it's
0:19:33 > 0:19:36about everything from fish food to hairbrushes. Anything and everything
0:19:36 > 0:19:39that you would hope wasn't counterfeited will be. And the
0:19:39 > 0:19:42smaller business you are with a global footprint the more likely it
0:19:42 > 0:19:46is that you will be counterfeited. We've talked about the cost to the
0:19:46 > 0:19:50business. But there is a huge health and safety implications for a lot of
0:19:50 > 0:19:54products too. I was astounded by the statistics you had about toys
0:19:54 > 0:19:57particularly in Europe, the scale of the problem when it comes to
0:19:57 > 0:20:01counterfeit toys. And all the associated health and safety risks?
0:20:01 > 0:20:06It is horrible for toys and nursery products and for pharmaceutical, but
0:20:06 > 0:20:09for toys and baby things the counterfeit products don't go
0:20:09 > 0:20:13through the rigorous testing regime that we must have in Europe to sell
0:20:13 > 0:20:16bona fide product and so, people do get hurt and that's a thing that
0:20:16 > 0:20:27really makes one cross and online it is just so difficult to tell the
0:20:27 > 0:20:31difference between the genuine and the counterfeit.Congratulations to
0:20:31 > 0:20:38you, Rachel.There is a long way to go, but they're not going to get
0:20:38 > 0:20:41away with it.Thank you.
0:20:41 > 0:20:43All this week, we're bringing you the latest
0:20:43 > 0:20:46from the Consumer Electronics Show in Las Vegas.
0:20:46 > 0:20:49Rory is there. Dave Lee is there.
0:20:49 > 0:20:52It's a glitzy, flashy affair.
0:20:52 > 0:20:54Some of the world's biggest companies are showcasing
0:20:54 > 0:20:57their proudest achievements.
0:20:57 > 0:20:59But it's fair to say that some presentations have
0:20:59 > 0:21:00gone better than others.
0:21:00 > 0:21:04Take a look at this.
0:21:04 > 0:21:11Allow me to introduce Chloe. Hello cloly.Good morning, Dave. I hope
0:21:11 > 0:21:17you are well. What can I do for you today?
0:21:29 > 0:21:34Chloe, what's my schedule? You need to go to the gym at 10am
0:21:34 > 0:21:41today. Power up. Power up. Smart learner has set the washer to the
0:21:41 > 0:21:45sportswear setting.
0:21:50 > 0:21:58Chloe, am I ready on my wash room cycle?
0:21:58 > 0:22:03Even robots have bad days! T-cloically, what's for dinner
0:22:03 > 0:22:09tonight?
0:22:10 > 0:22:20OK. Chloe is not going to talk to me. Chloe doesn't like me!
0:22:20 > 0:22:24George is back.
0:22:24 > 0:22:31I tell you where he went today, he asked her what was for dinner today.
0:22:31 > 0:22:36That's the question everybody hates. They are set up to fail. There is
0:22:36 > 0:22:41little sympathy when they put on the glitzy shows and things don't go
0:22:41 > 0:22:45according to plan. There is not going to be sympathy.Some people
0:22:45 > 0:22:47are referring to them as the technology that's going to take us
0:22:47 > 0:22:53over like Judgment Day and bring about the end. Maybe we are seeing
0:22:53 > 0:22:59the response back.Talking tech and the issue with male-female, the
0:22:59 > 0:23:02Google engineers are fighting back. They're no longer with Google or at
0:23:02 > 0:23:06least one isn't, it is about the memo put out there last year, the
0:23:06 > 0:23:12man who wrote it was removed from Google. He suggested the biological
0:23:12 > 0:23:16differences between men and women meant more men are more likely to
0:23:16 > 0:23:20rise to the ranks than women so he's fighting back.This whole situation
0:23:20 > 0:23:26is not going to play out well for Google because they are going toe
0:23:26 > 0:23:32end up giving, losing him the way they have handled it. They should
0:23:32 > 0:23:40have destructed his arguments, like why are there four times men? What
0:23:40 > 0:23:45are Google doing about it? There is no reason why it shouldn't be 50/50.
0:23:45 > 0:23:50They marched him out and he can say you are just anti-free speech. I
0:23:50 > 0:23:53think they should have done more at the time to actually address the
0:23:53 > 0:23:57core of the issue.When he was marched out, he was offered several
0:23:57 > 0:24:02jobs straightaway or something?Back to the kick back in big tech. There
0:24:02 > 0:24:08is a lot of people who want to speak to anyone who has come out of the
0:24:08 > 0:24:11machines, you know, is fighting against the system.I want tech to
0:24:11 > 0:24:17make tea and look after my kids. What go you George? We have had lots
0:24:17 > 0:24:20of viewers responses as to what we would like technology to do for us.
0:24:20 > 0:24:24If they could handle bath time to bedtime that would be, you know...
0:24:24 > 0:24:29Do it successfully?That would be great.Stephen says still waiting
0:24:29 > 0:24:34for his flying car, personal jet pack. Michael says, "Simple, I want
0:24:34 > 0:24:42it to get rid of my cold." Ronnie, this is, a lot of you saying you
0:24:42 > 0:24:47want nothing more. Ronnie says, "We are getting dangerously close to
0:24:47 > 0:24:53being able to do nothing for ourselves anymore." ." An
0:24:53 > 0:24:56old-fashioned car that you just drive.But they will be driverless.
0:24:56 > 0:25:00We're not going to drive them.The joy of driving still. You still want
0:25:00 > 0:25:06to be able to drive. George, we had another story about
0:25:06 > 0:25:12GlaxoSmithKline. Talking about the new boss, really changing senior
0:25:12 > 0:25:18management in a major way?Glaxo had a big issue for a number of years.
0:25:18 > 0:25:22The share price is the same price it was 25 years ago. This is a business
0:25:22 > 0:25:27that hasn't gone backwards, it stagnated. The new Chief Executive
0:25:27 > 0:25:32has come in and grabbed the bull by the horns. Key headline appointments
0:25:32 > 0:25:34in research and development, but she is changing the management
0:25:34 > 0:25:42structure. Watch this space.Her name?Emma...Sorry. I'll tweet T
0:25:42 > 0:25:46George, thank you for coming in.