26/02/2018

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0:00:05 > 0:00:08This is Business Live from BBC News

0:00:08 > 0:00:10with Sally Bundock and Ben Thompson.

0:00:10 > 0:00:11Inside or outside,

0:00:11 > 0:00:13the British Bovernment faces more Brexit pressure

0:00:13 > 0:00:15as the Labour opposition is expected to call

0:00:15 > 0:00:17for the UK to stay in a customs union.

0:00:17 > 0:00:27Live from London, that's our top story on Monday 26th February.

0:00:39 > 0:00:40The battle lines are drawn,

0:00:40 > 0:00:45the Labour leader will set out his party's Brexit plans.

0:00:45 > 0:00:49Jeremy Corbyn is likely to call

0:00:49 > 0:00:51for full tariff-free access to EU markets -

0:00:51 > 0:00:53could he force the Prime Minister to change her position?

0:00:53 > 0:00:56Also in the programme, it's a mobile world after all.

0:00:56 > 0:00:58Smartphone sales are falling for the first time,

0:00:58 > 0:01:01so what have the industry giants got planned to get us buying again?

0:01:01 > 0:01:10Rory Cellan-Jones is at the Mobile World Congress in Barcelona.

0:01:10 > 0:01:14And it is a brand-new trading week, and the markets in Europe are all

0:01:14 > 0:01:18higher on the day following a bumper session in Asia.

0:01:18 > 0:01:21And working part-time but shining all the time.

0:01:21 > 0:01:24We'll speak one woman whose built a successful jewellery business

0:01:24 > 0:01:26that counts the Duchess of Cambridge amongst its customers,

0:01:26 > 0:01:29despite only working part-time.

0:01:29 > 0:01:32As we've been hearing, smartphone sales are in decline.

0:01:32 > 0:01:34Today we want to know have we reached peak smartphone.

0:01:34 > 0:01:36Why and when do you upgrade?

0:01:36 > 0:01:43Let us know - just use #BBCBizLive.

0:01:48 > 0:01:53Hello and welcome to Business Live.

0:01:53 > 0:01:56Many of you have been in touch already about smartphones, keep your

0:01:56 > 0:02:01comments coming in, we will share them later in the programme.

0:02:01 > 0:02:05It's shaping up to be another big week for Brexit.

0:02:05 > 0:02:08In a few hours' time, the leader of the Labour opposition,

0:02:08 > 0:02:12Jeremy Corbyn, is set to increase the pressure on Prime Minister

0:02:12 > 0:02:15Theresa May when he calls for the UK to have full tariff-free access

0:02:15 > 0:02:22to European Union markets after Brexit.

0:02:22 > 0:02:25In a speech, Mr Corbyn will call for the UK

0:02:25 > 0:02:28to stay in a customs union after Brexit,

0:02:28 > 0:02:32which is scheduled for the end of March next year.

0:02:32 > 0:02:38Some sort of trade agreement is important for both sides.

0:02:38 > 0:02:42In 2016, the UK's trade relationship with the rest of the EU

0:02:42 > 0:02:47was worth about $730 billion.

0:02:47 > 0:02:49Any customs union would also be particularly important

0:02:49 > 0:02:55to the Northern Ireland border.

0:02:55 > 0:02:57According to the FT,

0:02:57 > 0:03:00an EU document due out on Wednesday will call

0:03:00 > 0:03:09for the province to remain under EU regulation as a last resort.

0:03:11 > 0:03:18So where now? Overdue, Ben. Chris Mason joins us from a pretty snowy

0:03:18 > 0:03:21Westminster. Explain this intervention, it is significant, and

0:03:21 > 0:03:27it could change things where you are this morning.It really good, the

0:03:27 > 0:03:29conversation about Brexit swells a bit like the snow at Westminster,

0:03:29 > 0:03:37except that it is actually constant, and the challenges, both for people

0:03:37 > 0:03:41watching and absorbing it in the UK, and around the world, is that often

0:03:41 > 0:03:46there is a lot to talk about when it comes to Brexit, but you do wonder

0:03:46 > 0:03:49if people are actually saying anything. Today is different,

0:03:49 > 0:03:53because Labour, the opposition party in the UK, are diverging from what

0:03:53 > 0:03:56the Government is advocating. They are suggesting the UK should remain

0:03:56 > 0:04:01in a customs union with the European Union. Not the one that the UK is

0:04:01 > 0:04:05currently in as a member of the EU, but one pretty similar. So they're

0:04:05 > 0:04:11adamant as that would allow the free movement of goods around the members

0:04:11 > 0:04:19of that union. -- so their argument. But those who argue that Brexit is a

0:04:19 > 0:04:22good thing say one of the principle advantages of leaving a customs

0:04:22 > 0:04:27union is that you can strike free trade deals around the world, and if

0:04:27 > 0:04:40you are in a customs union, that is not going to be possible. They're

0:04:40 > 0:04:43adamant is that it is sensible because these are the major

0:04:43 > 0:04:54customers of the UK. -- their argument. It may also be crucial in

0:04:54 > 0:04:59maintaining a soft border between Northern Ireland and the Republic.

0:04:59 > 0:05:03Is this back to the argument of the critics in saying that you cannot

0:05:03 > 0:05:09just cherry pick what you want?It lands us slap bang in that adamant,

0:05:09 > 0:05:13the cake philosophy, as Brussels insiders have described it, to tease

0:05:13 > 0:05:22the UK about this. -- in that argument. If you want to be part of

0:05:22 > 0:05:25some of our arrangements, whether that be the single market for the

0:05:25 > 0:05:29customs union, you can sign up to them, but we would rather you have

0:05:29 > 0:05:34not left in the first place. But they argue that you cannot

0:05:34 > 0:05:36cherry-pick, you cannot pick what you like and reject other things. If

0:05:36 > 0:05:43you want to sign up to this, you take them as they are or not at all.

0:05:43 > 0:05:51We saw that criticism levelled at the Government by the EU last week

0:05:51 > 0:05:57after Theresa May got a Cabinet together, the same criticism could

0:05:57 > 0:06:01be levelled at Labour, but this matters because there is now a

0:06:01 > 0:06:05distinct difference between the two principle parties in British

0:06:05 > 0:06:08politics on their philosophies on Brexit.So it is hoped that

0:06:08 > 0:06:12reception may be warmer than where you are, stay warm, state dry, looks

0:06:12 > 0:06:14a bit wild out there!

0:06:14 > 0:06:16Let's take a look at some of the other

0:06:16 > 0:06:17stories making the news.

0:06:17 > 0:06:20The New York film studio co-founded by the disgraced producer

0:06:20 > 0:06:23Harvey Weinstein look set to file for bankruptcy.

0:06:23 > 0:06:26According to US media reports, it comes after the collapse

0:06:26 > 0:06:29of talks to sell its assets to an investor group.

0:06:29 > 0:06:32Several newspapers have a statement saying the directors believe

0:06:32 > 0:06:35it is the "only viable option

0:06:35 > 0:06:40to maximise the company's remaining value."

0:06:40 > 0:06:42Latvia's financial authorities are due to hold an emergency meeting

0:06:42 > 0:06:44later today as the country's third-biggest bank teeters

0:06:44 > 0:06:47on the edge of collapse.

0:06:47 > 0:06:50ABLV Bank is being wound up after it was accused by the US

0:06:50 > 0:06:52of large scale money laundering, bribing officials and breaching

0:06:52 > 0:06:56sanctions against North Korea.

0:06:56 > 0:06:58The car-maker Fiat Chrysler is planning to scrap diesel

0:06:58 > 0:07:00from all its passenger vehicles by 2022.

0:07:00 > 0:07:03That's according to the Financial Times,

0:07:03 > 0:07:06which says the company is grappling with a collapse in demand

0:07:06 > 0:07:17and rising costs from their vehicles and will unveil its plans in June.

0:07:20 > 0:07:24What would persuade you to upgrade your smartphone and pay the pretty

0:07:24 > 0:07:29hefty price tag they often come with? It is a big question for the

0:07:29 > 0:07:33industry's massive gathering in Barcelona.

0:07:33 > 0:07:37Research shows that sales of handsets fell by over 5% in the last

0:07:37 > 0:07:40three months of last year, and that is marking the first decline on

0:07:40 > 0:07:51record. Samsung is still the world's number one with over 20% of global

0:07:51 > 0:07:57sales. Its archrival compares with 14% of market share, Apple, of

0:07:57 > 0:08:02course, and several Chinese companies are looking up added too.

0:08:02 > 0:08:07Let's speak to Rory Cellan-Jones, who is at the Mobile World Congress

0:08:07 > 0:08:11in Barcelona. They are all there, trying to tell you and us they have

0:08:11 > 0:08:17got the latest thing that we must have, but what is it?Well, it is a

0:08:17 > 0:08:21whole variety of things, Ben. The problem is that all smartphones look

0:08:21 > 0:08:26almost identical at the moment, and every new model, you say, is that

0:08:26 > 0:08:29really different? Yes, it has an amazing new twist! But consumers are

0:08:29 > 0:08:33getting savvy and saying, do I really need to upgrade as quickly?

0:08:33 > 0:08:37This event is about more than the handsets, it is about the new things

0:08:37 > 0:08:42you can do with them, about in-car phones, there will be one company

0:08:42 > 0:08:46demonstrating that you can basically steer an autonomous car on just a

0:08:46 > 0:08:50phone alone - seems pretty scary! There is a lot about the future of

0:08:50 > 0:08:56networks, a whole display about 5G, which is the next phase coming from

0:08:56 > 0:09:01a Korean company here. So the whole mobile infrastructure, a very

0:09:01 > 0:09:06important week for them, to convince us we really need to upgrade.And we

0:09:06 > 0:09:09have asked viewers for their thoughts on upgrading, and of them

0:09:09 > 0:09:14are saying they are at pains to upgrade now with the price of the

0:09:14 > 0:09:20new phones so expensive.Yeah, and that is why there is so much effort

0:09:20 > 0:09:23on these big phone launchers. We had the biggest launch of last night,

0:09:23 > 0:09:29the Samsung Galaxy S9, and all sorts of tricks, I will try a trickier

0:09:29 > 0:09:35funds. I have actually got the phone on my phone, a bit of augmented

0:09:35 > 0:09:39reality, that is what they did at the demo, the unveiling last night.

0:09:39 > 0:09:49Quite difficult to tell what it will do, it does very slow motion, and

0:09:49 > 0:09:54one funny feature, you can build your own emoji, your own life like

0:09:54 > 0:10:00animated cartoon of yourself. I build one of me, my wife tells me it

0:10:00 > 0:10:03looks much younger, but I am thinking used-car salesman! I am not

0:10:03 > 0:10:07sure that will really sell a new phone, but Samsung are confident

0:10:07 > 0:10:11that people will still upgrade, they want the latest thing, even if it is

0:10:11 > 0:10:15expensive.All right, Rory, thank you very much, Rory is on Twitter,

0:10:15 > 0:10:22of course. We will probably end up talking to

0:10:22 > 0:10:27his avatar emoji before we speak to him!

0:10:27 > 0:10:35Just to say, 5 billion emojis was sent last year alone by smartphones.

0:10:35 > 0:10:37Do you use emojis? I love them!

0:10:37 > 0:10:41You sometimes send me a smiley face? By night I love them, I think they

0:10:41 > 0:10:52are great!

0:11:05 > 0:11:12Maura Fogarty is in our Asia business hub.

0:11:12 > 0:11:23Yes,what the chairman of Geely once, he gets, we saw there -- their

0:11:23 > 0:11:27shares up, and he spent about $9 billion to buy that nearly 10% stake

0:11:27 > 0:11:34that you mentioned. What does he want? He wants access to Daimler's

0:11:34 > 0:11:37technology in electric cars and autonomous driving vehicles, because

0:11:37 > 0:11:41that is where he sees big disruption happening in the market for cars.

0:11:41 > 0:11:45What is interesting about this is how the stake was acquired. Last

0:11:45 > 0:11:49day, Geely approached Daimler and said, listen, we would like to be a

0:11:49 > 0:11:53shareholder, can you issue some new shares? They were round the Reebok

0:11:53 > 0:11:58by the Germans, but today the chairman used an investment vehicle

0:11:58 > 0:12:06he owns to buy open shares in the market. -- roundly rebuffed. This

0:12:06 > 0:12:11conflict takes things for Daimler in China because they already have a

0:12:11 > 0:12:16link with a Chinese company called BAIC, so a messy start to the

0:12:16 > 0:12:19relationship, but he will be meeting with Daimler executives to try to

0:12:19 > 0:12:25smooth it over later this afternoon. A story to watch, for sure. Let's

0:12:25 > 0:12:28look at the markets across the board, Australia and Hong Kong,

0:12:28 > 0:12:34Japan closing up, just shy of 1.3% higher, and that was Friday on Wall

0:12:34 > 0:12:38Street. We had a two-week global rally, will it extends to a third?

0:12:38 > 0:12:44It looks like it will in Europe, all higher, a lot of attention on the

0:12:44 > 0:12:49Federal Reserve again this week, the new man at the top is going to speak

0:12:49 > 0:12:54publicly twice this week. Let's look at head to the day on Wall Street,

0:12:54 > 0:13:01Yogita Limaye has the details.More than ever, stock markets in the

0:13:01 > 0:13:04United States are watching the Federal Reserve, each signal from

0:13:04 > 0:13:08the central bank about how it sees monetary policy developing seems to

0:13:08 > 0:13:12be setting the course of the markets, at least until the next

0:13:12 > 0:13:17signal. So Friday could be a busy day. First of all, the Fed issues a

0:13:17 > 0:13:21semiannual report on monetary policy to Congress. Does it think inflation

0:13:21 > 0:13:25is heading higher? How many rate rises does it expect this year? If

0:13:25 > 0:13:29the report contains a definitive answer to those questions, it would

0:13:29 > 0:13:33be something of a first, but it won't stop investors from poring

0:13:33 > 0:13:39over it for every last clue they can find. Then, at a conference in New

0:13:39 > 0:13:42York, senior policy makers from the Fed, including the New York

0:13:42 > 0:13:45President, William Dudley, will speak about how the Fed is forming

0:13:45 > 0:13:48its response to the challenges of inflation and new government

0:13:48 > 0:13:49spending.

0:13:49 > 0:13:54Joining us is James Hughes, a market analyst at AxiTrader.

0:13:54 > 0:13:58Morning! Interesting week in the sense that all the action will

0:13:58 > 0:14:01happen towards the end of the week, but investors really trying to work

0:14:01 > 0:14:06out what happened at the end of last week first.Last week we saw some

0:14:06 > 0:14:10really big moves, and it was all about the Fed speakers, all these

0:14:10 > 0:14:13members of the Federal Reserve, some of them talking up rate hikes, some

0:14:13 > 0:14:19of them talking down, in the we have no idea where it is going kind of

0:14:19 > 0:14:22way! So the markets looked particularly volatile at the end of

0:14:22 > 0:14:27last week, so a case of when we have quite a quiet start in terms of

0:14:27 > 0:14:30macroeconomic data, we will try to focus on why they moved like they

0:14:30 > 0:14:33did last week, and it was quite an aggressive end to the week last

0:14:33 > 0:14:39week.So in terms of the week ahead, talking about the fact that it is

0:14:39 > 0:14:45economic heavy in the US, the jobs report on Friday - that report last

0:14:45 > 0:14:50time caused markets to be really spooked, didn't it? For sure, and it

0:14:50 > 0:14:53is not necessarily the overall number of jobs, it is the wages,

0:14:53 > 0:15:00very much like what we saw for the UK last week. That wage data is very

0:15:00 > 0:15:02stagnant,and the Federal Reserve want to see that get higher.

0:15:02 > 0:15:06Expectations are that it will go higher, which is why there is a lot

0:15:06 > 0:15:11of talk that we could see maybe four rate hikes in the US this year, but

0:15:11 > 0:15:15with Jerome Powell are speaking twice this week, it will be his

0:15:15 > 0:15:19first real engagement as the chair of the Fed, it will be important to

0:15:19 > 0:15:22see his stance on how many rate hikes we are going to see and

0:15:22 > 0:15:29whether he is hawkish, whether he wants them higher or lower.That is

0:15:29 > 0:15:36one to watch. James is coming back. He is a serials smartphone upgrade.

0:15:36 > 0:15:41Key it's coming in. -- comments.

0:15:41 > 0:15:42-- comments.

0:15:42 > 0:15:44Still to come...

0:15:44 > 0:15:45Could encouraging more people to work part-time

0:15:45 > 0:15:47be good news for us and the economy?

0:15:47 > 0:15:50A new study says more of us than ever are working fewer hours

0:15:50 > 0:15:51to get a better work-life balance.

0:15:51 > 0:15:59You're with Business Live from BBC News.

0:15:59 > 0:16:01A deadline is drawing closer that could decide the future

0:16:01 > 0:16:05of Toys R Us in the UK.

0:16:05 > 0:16:08The UK part of the firm could fall in to administration as soon

0:16:08 > 0:16:11as tomorrow if a deal isn't done today, putting more

0:16:11 > 0:16:20than 3,000 jobs at risk.

0:16:20 > 0:16:24Let's speak to Maureen Hinton, Global Research Director

0:16:24 > 0:16:29at Global Data.

0:16:29 > 0:16:34What do you think will happen this week?It does not look very good. It

0:16:34 > 0:16:39looks like it will not be able to pay its back bill and it has had to

0:16:39 > 0:16:44trade since Christmas. It looks like the company will fold. It is a real

0:16:44 > 0:16:51shame for all the employees.One we talk about Toys "R" Us, there is a

0:16:51 > 0:16:55tendency to look back nostalgically and remember those big out-of-town

0:16:55 > 0:16:58stores that many families might have gone to before Christmas or a big

0:16:58 > 0:17:05birthday, but they did not keep up with the times, did they?The

0:17:05 > 0:17:11competition has moved on. We use online much more, we shop or from

0:17:11 > 0:17:17supermarkets, Argos as well. It has not kept up with it. Also there is

0:17:17 > 0:17:22another competitor, Smith's Toys, also on retail parks, and it seems

0:17:22 > 0:17:26families preferred to go there. It is a case of lack of investment and

0:17:26 > 0:17:32keeping up with the competition.You do not mention Amazon, which before

0:17:32 > 0:17:38Christmas really slashed its prices significantly, taking a hit on its

0:17:38 > 0:17:43own margins to stamp out competition.Amazon is always the

0:17:43 > 0:17:47elephant in the room in retail because it is taking lunch from

0:17:47 > 0:17:52everybody because it is so good at delivering. It has got good

0:17:52 > 0:17:56fulfilment, especially on toys and gifts before Christmas. It is so

0:17:56 > 0:18:01convenient. It is affecting all retailers and they all have to up

0:18:01 > 0:18:05their game and a lot of them are, a lot of them are keeping ahead, but

0:18:05 > 0:18:10online takes a lot of investment because there is so much on the

0:18:10 > 0:18:14fulfilment side and we have got such expectations as consumers. It is a

0:18:14 > 0:18:21very tough world for retail.Toys "R" Us is a story to keep an eye out

0:18:21 > 0:18:30for tomorrow and the days ahead. And there is a story about why Taiwan

0:18:30 > 0:18:37may have run out of toilet roll!

0:18:37 > 0:18:42You're watching Business Live, our top story...

0:18:42 > 0:18:46Britain should stay in a customs union after Brexit. That is expected

0:18:46 > 0:18:51to be the message from the leader of the Labour Party Jeremy Corbyn. He

0:18:51 > 0:18:54is due to say later today in a move that will increase pressure on

0:18:54 > 0:18:58Theresa May that staying in the customs union is best for business.

0:18:58 > 0:19:02But that raises all sorts of questions for how the government

0:19:02 > 0:19:04intends to negotiate.

0:19:04 > 0:19:05intends to negotiate.

0:19:05 > 0:19:11A quick look at how markets are faring.

0:19:11 > 0:19:16But as you heard from James, markets are keeping an eye on the end of

0:19:16 > 0:19:18week.

0:19:18 > 0:19:20More and more of us are working part time,

0:19:20 > 0:19:23according the latest figures, and for employers that means

0:19:23 > 0:19:25they can improve diversity and offer jobs to people who would otherwise

0:19:25 > 0:19:27not be able to work.

0:19:27 > 0:19:29The UK recruitment agency Timewise has published research

0:19:29 > 0:19:33today showing one in four full-time workers would prefer

0:19:33 > 0:19:35to work part-time for a cut in their salary,

0:19:35 > 0:19:37as long as it didn't affect their career progression.

0:19:37 > 0:19:41But that's the problem.

0:19:41 > 0:19:44Many workers worry it will affect their future career.

0:19:44 > 0:19:47In fact, 77% of existing part-time workers reported that they feel

0:19:47 > 0:19:49"trapped" in their current roles.

0:19:49 > 0:19:52But nearly a million part-time workers are now

0:19:52 > 0:19:56defined as "high income", meaning they earn

0:19:56 > 0:20:00a minimum of £40,000 - that's about $56,000.

0:20:00 > 0:20:02And in order to champion part-time working, Timewise has

0:20:02 > 0:20:11created a series of awards.

0:20:11 > 0:20:14One of them is Beatrice De Montille, winners

0:20:14 > 0:20:22who is the founder of the bespoke jewellers Merci Maman.

0:20:22 > 0:20:26I have to declare I am a judge on the panel for this, so I know your

0:20:26 > 0:20:30company well. Tell us why you started this company working on a

0:20:30 > 0:20:39part-time basis.I started working on my own self employed at the

0:20:39 > 0:20:43beginning because I wanted to work part-time in my company at the time

0:20:43 > 0:20:49when I came back from maternity leave did not accept part-time jobs,

0:20:49 > 0:20:54so it was quite easy to make the decision to stop working. I was

0:20:54 > 0:20:59influenced by a friend of mine who started a home business before me. I

0:20:59 > 0:21:03thought I could do the same and it gave me the confidence and I was

0:21:03 > 0:21:07looking for a good idea and that is how I started.Many people would

0:21:07 > 0:21:15imagine that starting a business is not the way to work part-time. A new

0:21:15 > 0:21:21business will require all your attention. How did you do it?I had

0:21:21 > 0:21:26to juggle between my family life and my working life, but when you are a

0:21:26 > 0:21:30mother there is a time when your baby is sleeping and I was working

0:21:30 > 0:21:36during that time. After they went to nursery I had to rush to the post

0:21:36 > 0:21:41office to post my items before picking them up at nursery. I always

0:21:41 > 0:21:45had to be flexible, but I managed and I started on my own, but now I

0:21:45 > 0:21:51have a team of 30 people ten years later. It is a good success that can

0:21:51 > 0:21:55maybe get ideas to others. I would love to be an inspiration to other

0:21:55 > 0:22:03women.We are looking at your team in operation. You come up with

0:22:03 > 0:22:09personalised gifts. A lot of it is jewellery.We focus on jewellery

0:22:09 > 0:22:12now. At the beginning we were doing other products, but now we are

0:22:12 > 0:22:17focusing on jewellery. We engraved by hand in our workshop in London

0:22:17 > 0:22:23and we have opened a studio in Paris two years ago and the new one this

0:22:23 > 0:22:29month in March in Berlin.As far as the part-time work, we touched on

0:22:29 > 0:22:34how important it is for employers and employees, but this is not just

0:22:34 > 0:22:37about mothers. This applies to anyone who wants to reduce their

0:22:37 > 0:22:45hours.Exactly, that is why I wanted to focus on that. It is great if you

0:22:45 > 0:22:51want to balance your family and working life, but in my company one

0:22:51 > 0:22:54third of the employees work part-time and some of them are

0:22:54 > 0:23:02artists, so it is a great source of revenue for them. They can lead

0:23:02 > 0:23:06their own artistic life alongside. It is a great example. It is not

0:23:06 > 0:23:10only for mothers, it is great as well for other people who have

0:23:10 > 0:23:14passions and they need time to give up their skills.And you have got

0:23:14 > 0:23:18four children and you are moving back to France with your husband.

0:23:18 > 0:23:21You have lured him away from investment banking and he is working

0:23:21 > 0:23:27in your business, is that right?He joined big four years ago. He was

0:23:27 > 0:23:30jealous of my flexibility and he wanted to spend more time with our

0:23:30 > 0:23:37kids. He is picking them up from school today because I am away. It

0:23:37 > 0:23:42is a win- win situation for all of us.We will not get into how it is

0:23:42 > 0:23:47working with your husband, that is a whole other conversation. So nice to

0:23:47 > 0:23:54see you. Good luck with everything. In the moment we will look through

0:23:54 > 0:24:00the stories in the papers and we will get your take on the smartphone

0:24:00 > 0:24:04upgrading debate. What would convince you to upgrade. A lot of

0:24:04 > 0:24:12you are messaging as. Here is how to get in touch. Stay up-to-date with

0:24:12 > 0:24:17all the business news on the BBC's business live page. There is an

0:24:17 > 0:24:22analysis from our editors around the globe. Get involved on the BBC's

0:24:22 > 0:24:28business live web page. We want to hear from you. We are on Twitter and

0:24:28 > 0:24:39Facebook.

0:24:40 > 0:24:47James is back as promised. You are serial upgraded. Have you got a

0:24:47 > 0:24:57problem?Yes, this is one of them. I get that bug that I want it. Is your

0:24:57 > 0:25:02wife watching now? I don't want it and then I wanted and I fog out

0:25:02 > 0:25:06loads of money and three minutes after getting it it is the same as

0:25:06 > 0:25:10the other one.A lot of people are getting in touch saying, you have to

0:25:10 > 0:25:15convince me it is sufficiently different to pay up to £1000. Prices

0:25:15 > 0:25:21are ridiculous, it does not justify the small improvements made. Nick

0:25:21 > 0:25:26says the £200 phone does the same as an £800 phone, so there is no need

0:25:26 > 0:25:32to upgrade. But it is not about need, is it?With a lot of these

0:25:32 > 0:25:36smartphone companies it is very rare that upgrade the handset in a

0:25:36 > 0:25:40significant way and usually it is the operating system and we can

0:25:40 > 0:25:45download that for free anyway about two months after the release of the

0:25:45 > 0:25:51phone. It is the software that we can get for free.I replace my phone

0:25:51 > 0:25:56when I lose it or when it stops working, that is Mike Harvey. So

0:25:56 > 0:25:58many it's coming in. Thank