26/07/2014

Download Subtitles

Transcript

:00:00. > :00:00.wreckage, and one black box has been found. Chris Rogers will be here at

:00:00. > :00:08.the top of the hour. Now, it is time for Click.

:00:09. > :00:12.Hi, just to let you know I am male and I really like watches. I work in

:00:13. > :00:16.London, but I passed by here every weekend. I am 41 years old, but I am

:00:17. > :00:39.a massive fan of One Direction. Your movements, your habits, your

:00:40. > :00:42.interests. This week on Click we will show you how much your phone is

:00:43. > :00:46.saying about you without your knowledge. We will meet the people

:00:47. > :00:51.trying to stop it, and we will find out how to bend the technology to

:00:52. > :00:56.Aaron Keating, as we turn a London street into a musical wonderland.

:00:57. > :01:03.All that, plus the latest tech news in Webscape.

:01:04. > :01:10.Welcome to Click, I am Spencer Kelly, and welcome to York. This is

:01:11. > :01:12.an ancient English city, but it is doing some 21st`century things. Of

:01:13. > :01:18.the millions of tourists who visit here every year, more and more want

:01:19. > :01:21.to go online while they are here using their smartphones, and York is

:01:22. > :01:26.one of the first UK cities to offer its own citywide free Wi`Fi. Now, I

:01:27. > :01:31.say free, but we'll know what they say about free lunches, their

:01:32. > :01:36.run`on. So, do you wonder what you are giving up when you go online?

:01:37. > :01:40.These dots are shop customers, moving around the store in real

:01:41. > :01:44.time. It is actually their mobiles that are being tracked, and it is

:01:45. > :01:51.happening without their owners' knowledge. When your devices

:01:52. > :01:58.searching for a Wi`Fi network, it repeatedly broadcast short pings of

:01:59. > :02:05.information, which includes its MAC address, a numerical code. The

:02:06. > :02:10.system listens for the pings and by triangulating their Origin it can

:02:11. > :02:15.get tricky accurate idea of where you have been, even if you never

:02:16. > :02:18.actually connect to the Wi`Fi. From this location map, we know exactly

:02:19. > :02:27.where a lot of people are spending time, and we can filter the data,

:02:28. > :02:31.how many minutes they are spending. For example, if they are spending

:02:32. > :02:41.three minutes in the chilled area, that helps us to improve the area.

:02:42. > :02:44.Although the system doesn't tell it anything about you, as soon as you

:02:45. > :02:52.connect to the free Wi`Fi are offered everything changes. When you

:02:53. > :02:57.login with Facebook, Twitter, or an e`mail address, all of that historic

:02:58. > :02:59.location data is then linked to your profile, to you. And it is not just

:03:00. > :03:05.within the walls of Wi`Fi system logs data, it also

:03:06. > :03:13.picks up thousands of passers`by everyday, many of whom may never

:03:14. > :03:16.enter the shop at all. Now, this system works on something the size

:03:17. > :03:23.of a shop, but in York, the analytics company behind it, Purple

:03:24. > :03:26.WiFi, is planning something on a much larger scale. By 2015, it is

:03:27. > :03:32.hoping to install the same tracking to knowledge it across whole parts

:03:33. > :03:37.of the city. Unlike the shop `based system, at the moment it is still

:03:38. > :03:40.quite limited, and only tracks your rough location, even once you have

:03:41. > :03:46.logged on. Even that information is proving useful to the York council.

:03:47. > :03:51.It is early days, but already we can actually tell the people who are

:03:52. > :03:56.using the Wi`Fi, where they are coming from in terms of Origin, and

:03:57. > :04:00.where they are going inside York. It gives us a better insight into the

:04:01. > :04:04.foot fall. We see a vast number of people who are logging on our

:04:05. > :04:09.middle`aged females from outside the UK. When the full location tracking

:04:10. > :04:14.and profile system goes live next year, the deal will be this. You get

:04:15. > :04:19.free Wi`Fi in exchange for information about who you are and

:04:20. > :04:25.where you have been. So, is this a fair trade? Purple WiFi's boss told

:04:26. > :04:31.me that you would see plenty of benefits if you are willing to give

:04:32. > :04:33.up that information. In a city type scenario, like this, it is

:04:34. > :04:37.understanding where the choke points are, where is the traffic of

:04:38. > :04:41.people, how do they move? If you take it a step forward you can take

:04:42. > :04:49.that data and control lighting or parking. It does mean that before

:04:50. > :04:55.you log onto the Wi`Fi you don't have so much information about that

:04:56. > :05:01.reticular device's movements, which I guess is annoying. It is and it

:05:02. > :05:04.isn't. There is a value in understanding how devices generally

:05:05. > :05:08.move around, because we get anonymous data, so that is useful.

:05:09. > :05:12.Where it becomes really useful is once we know more about you, your

:05:13. > :05:18.age, social interests, gender, who you are friends with, that is when

:05:19. > :05:24.we can start to push hyper local relevant information. Here is the

:05:25. > :05:27.thing. Remember this system can match personal information to your

:05:28. > :05:33.device's movement before you log onto the network? Well, Purple WiFi

:05:34. > :05:38.is planning to keep that location data for up to a year. How do you

:05:39. > :05:42.think people will feel about you knowing that? We won't tracking you

:05:43. > :05:50.for 12 months, we were tracking a device. A device that you now know

:05:51. > :05:54.is mine. Absolutely. Every bit of feedback is that if you are giving

:05:55. > :05:59.me something relevant, I am happy. If you are sending me a load of

:06:00. > :06:02.spam, don't bother. All this information is there in the terms

:06:03. > :06:07.and conditions that need to be accepted before you logon. You know,

:06:08. > :06:14.those terms and conditions, the ones that we all read thoroughly before

:06:15. > :06:24.we clicked OK. You think people actually read them? I think if you

:06:25. > :06:29.take any situation, no, I don't think they will. Have you ever

:06:30. > :06:35.actually read the terms and conditions? No, I don't think so.

:06:36. > :06:42.There is no right or wrong answer, is there? Do you think that clicking

:06:43. > :06:48.to read terms and conditions goes far enough? I think so. There is a

:06:49. > :06:55.value trade. You will get a free Wi`Fi, which comes at a small trade

:06:56. > :07:01.of your personal information. Is there an option for people to use

:07:02. > :07:05.the Wi`Fi being able to opt out of having their information tracked?

:07:06. > :07:11.No. I don't think there should be. It is a fair exchange. There is a

:07:12. > :07:17.cost to put the equipment, the overlay of software, and it is a

:07:18. > :07:20.fair exchange value. You want free Wi`Fi up because you don't want to

:07:21. > :07:26.use up your data. The exchange value is that you will share that data.

:07:27. > :07:29.These insights are only possible because of a unique combination of

:07:30. > :07:34.location information and demographic social media information. The

:07:35. > :07:38.harvesting of anonymous device information is described as a grey

:07:39. > :07:43.area in terms of data protection. Last year, the city of London band

:07:44. > :07:47.Wi`Fi enabled dustbins installed on public streets, after it emerged

:07:48. > :07:54.that they were logging MAC address is in a similar way, without getting

:07:55. > :07:58.explicit consent from passers`by. Although you just heard Gavin

:07:59. > :08:01.Wheeldon tell me he didn't think there should be an option to opt out

:08:02. > :08:05.of having your MAC address recorded, after our interview,

:08:06. > :08:11.Purple WiFi got back in touch with us and said they may consider an opt

:08:12. > :08:15.out system. I'm not sure how definite that sounds to you, but

:08:16. > :08:20.anyway... This issue of opting out has already reared its head in the

:08:21. > :08:23.US. We went to Washington to investigate something called the

:08:24. > :08:30.Wireless Registry, which may allow you to take back control of the data

:08:31. > :08:33.associated with your phone. If the idea of constant retail

:08:34. > :08:39.tracking doesn't appeal to you, what can you do about it? As we have

:08:40. > :08:42.seen, your phone sends out a unique identifier called a MAC address. One

:08:43. > :08:47.start`up, called the Wireless Registry, wants to help people take

:08:48. > :08:54.back control of what it calls your proximal identity, the signals you

:08:55. > :08:58.commit from your smartphone. We are allowing people to take control of

:08:59. > :09:03.their signal and decide what is associated with it. The idea is to

:09:04. > :09:07.allow people to take control of their smartphone identity, they can

:09:08. > :09:11.register and decide what is associated with the identity. With

:09:12. > :09:14.the Wireless Registry, you can choose to opt out of having their

:09:15. > :09:22.data associated with your MAC address trapped. It has created the

:09:23. > :09:27.platform, smartstoreprivacy.org, where you can enter your MAC address

:09:28. > :09:33.for Wi`Fi and Bluetooth, and a range of major retail traders say they

:09:34. > :09:41.won't get your information. This code of conduct is being followed,

:09:42. > :09:49.which is focused at American users, but the wireless register wants to

:09:50. > :09:56.take it around the world. We take wireless registrations from every

:09:57. > :09:59.asset around the world, and we are in global negotiations, and we think

:10:00. > :10:05.it is another barrier that has been in the way for developers. In the

:10:06. > :10:09.US, where you don't have general data protection rights to protect

:10:10. > :10:15.you against this kind of tracking, in the Wireless Registry opt out is

:10:16. > :10:18.a step forward. I do think that most people won't be aware that the

:10:19. > :10:21.technologies being used all, never mind that they have to go and

:10:22. > :10:26.register with a specific opt out registry. Not only do people not

:10:27. > :10:30.know where to look, but when you do find information about privacy it

:10:31. > :10:34.can be confusing. People are campaigning to make privacy terms

:10:35. > :10:38.and conditions associated with websites much more readable and

:10:39. > :10:42.transparent. A recent study by Deloitte said it would take the

:10:43. > :10:47.average wreckage user up to 31 hours per year to properly read through

:10:48. > :10:50.the terms. I don't think it is wrong to say that so long as there is a

:10:51. > :10:57.privacy policy that someone has clicked OK to, they have consented

:10:58. > :11:01.to everything in it. In recent weeks we heard Apple was working on

:11:02. > :11:07.creating a new privacy platform for its iOS8 operating system. It will

:11:08. > :11:10.randomise MAC addresses, so the unique identifier may be different

:11:11. > :11:14.every time. If they go ahead with it, it could be a huge blow for

:11:15. > :11:22.retail data collection. Of course, you could just turn off your blue

:11:23. > :11:26.Bluetooth and Wi`Fi on your phone. That is not what the Wireless

:11:27. > :11:31.Registry wants you to do. As well as the opt out option, there is an opt

:11:32. > :11:33.in, allowing you to share your personal data and control the

:11:34. > :11:38.wireless identity you broadcast around you. I signed up and created

:11:39. > :11:45.my own hotspot and linked my social networks to it. We can put your

:11:46. > :11:50.LinkedIn, Facebook and Twitter to your wireless signal, so any time

:11:51. > :11:55.you want someone to pick it up by being in proximity to you, they can

:11:56. > :11:58.see your social media. I can click on your Twitter and would be able to

:11:59. > :12:03.follow your feed just by being within proximity. While it appear

:12:04. > :12:07.strange to some that a stranger could sit next to you and see so

:12:08. > :12:10.much personal data, at least now there are systems emerging that

:12:11. > :12:16.allow others to control what other people say. Now you have heard all

:12:17. > :12:19.sides of the story, the questions are obvious. What you think about

:12:20. > :12:26.the fact your phone could be tracked even before you have consented? Are

:12:27. > :12:27.you excited it. In which case, tell us why. If not, what is your biggest

:12:28. > :12:40.fear? Google is meeting date of regulators

:12:41. > :12:43.from across the EU to discuss implications of the recent white to

:12:44. > :12:47.be forgotten ruling. The court stated in May that links to

:12:48. > :12:53.irrelevant and outdated Dato should be erased from searches on the

:12:54. > :12:57.quest. `` on request. Some said it could lead to censorship. Google is

:12:58. > :13:00.said to have received more than 70,000 requests for links to be

:13:01. > :13:10.taken down, since the court ruling was made. An electronics firm, is a

:13:11. > :13:15.new wristband. The Chinese company sold over 50 million phones since it

:13:16. > :13:19.make it `` began making them three years ago. The wristband says it

:13:20. > :13:26.will monitor your activity and sleep patterns, as well as lock the phone

:13:27. > :13:32.via Bluetooth, all for just $13. And if you are missing the World Cup,

:13:33. > :13:37.this might help. Sort of. The Robocup kicked off in Brazil this

:13:38. > :13:40.week. Robotic teams from 35 countries are taking part in the

:13:41. > :13:48.annual event, which started in 97. Unlike real football as these

:13:49. > :13:50.robotic players can't dive and we are pretty sure they don't bite,

:13:51. > :13:58.either! We've seen how your phone can be

:13:59. > :14:05.tracked using Wi`Fi. It can also be tracked using Bluetooth. In fact,

:14:06. > :14:09.some shops have already installed so`called Bluetooth beacons, which

:14:10. > :14:13.work out where you are and send you tailored information. It turns out

:14:14. > :14:20.Apple is betting big time on beacons. We know that because it has

:14:21. > :14:27.added the letter i in front of the title. LJ Rich has bended one of

:14:28. > :14:32.these beacons to her will. London's Regent Street, now with

:14:33. > :14:36.added technology. Beacons. Small transmitters that are like real

:14:37. > :14:39.world hyperlinks, sending you virtual data based

:14:40. > :14:46.location. Its prime shopping real estate and this bring around 100

:14:47. > :14:51.stores have installed iBeacon is to back and asked customers inside.

:14:52. > :14:59.Yes, install their special Apple, have Bluetooth turned on and you can

:15:00. > :15:06.be pinged with personalised content. `` special app. There are many

:15:07. > :15:08.different beacons. They all have a special component, a low energy

:15:09. > :15:14.transmitter. When you use your phone, the close your phone gets to

:15:15. > :15:20.the transmitter this band sends out a little signal that the application

:15:21. > :15:23.recognises. It says I want to pay for something or he is some

:15:24. > :15:29.information and that's basically it. But beacons don't have to just

:15:30. > :15:34.pinged do adverts, or they do is transmit data based on how close you

:15:35. > :15:39.are. Here in London's Brixton, on coffee house has upped its hipster

:15:40. > :15:44.quota by installing a beacon by the counter. With the right application

:15:45. > :15:49.running, the screen pops up when I'm close to the pills I `` close to the

:15:50. > :15:55.pills I can pay for my skinny flat white. But it has to be in the local

:15:56. > :15:58.currency, the Brixton pound. We are the first network of shops to be

:15:59. > :16:04.using beacons for the payments. Up until now beacons have tended to be

:16:05. > :16:08.used in larger businesses, mainly for marketing. When you go into a

:16:09. > :16:13.shop, it will automatically pop up and tell you where you are. You

:16:14. > :16:16.might be sat down having your copy and you see that there's a big

:16:17. > :16:20.queue. You know how much the copy costs. The beacon tells you where

:16:21. > :16:27.you are. You just have to write in the amount and quicksand and then

:16:28. > :16:29.you've paid, you can walk out. You are going to see many more beacons.

:16:30. > :16:34.One museum uses them to trigger audio guides, so there are ways to

:16:35. > :16:37.use them outside of marketing. The new technologies itching to be

:16:38. > :16:41.played with. I wanted to try something. So, over copy with this

:16:42. > :16:46.developer Jacub Tomanik, we hatched a plan. The beacons in Regent Street

:16:47. > :16:49.were broadcast out to the street, so I've thought we could pick up the

:16:50. > :16:56.broadcast and make music with it instead of just being encouraged to

:16:57. > :17:01.buy new genes. He agreed. We gave our weekend to the project. He

:17:02. > :17:04.quoted, I composed and then mapped the existing beacons in Regent

:17:05. > :17:12.Street using an android app. Now it was time to try it out. We can see

:17:13. > :17:18.the beacon ID, major and minor number. That basically allows us to

:17:19. > :17:24.trigger our own app and play some music. Right. All this is just to

:17:25. > :17:29.record it, otherwise you could put your own headphones in. But this is

:17:30. > :17:33.one for me, one for Click. As a world first, these are Regent Street

:17:34. > :17:44.beacons mapped in music. Each beacon is assigned a music

:17:45. > :17:47.track as soon as it is detected, and signal strength becomes the volume

:17:48. > :17:52.control. Walking along the street changes the volume. Some trucks get

:17:53. > :17:57.louder, others softer. You are a human mixer, mixing the music by

:17:58. > :18:03.changing your location. `` tracks. I think we can call this a success?

:18:04. > :18:08.I'm really happy. OK, this is eccentric. But as well `` as well as

:18:09. > :18:10.the fun of making these installations, this highlights more

:18:11. > :18:16.other practical uses for existing beacons, like an app that speaks a

:18:17. > :18:20.station's name or loudly as you approach it. It could be useful if

:18:21. > :18:25.you have impaired vision. Or as you walk to your favourite cafe. The

:18:26. > :18:29.usual order is set aside. We could even map information for tourists as

:18:30. > :18:30.they walked past landmarks. It looks like beacons will make us more

:18:31. > :18:42.connected than at. `` than ever. That is a classic view

:18:43. > :18:47.of York. It is one worthy of a selfie, if you don't mind. Give me a

:18:48. > :18:50.second. I don't know about you but the problem I have with them is I

:18:51. > :18:55.always appear too big in the frame. My arm needs to be about three times

:18:56. > :18:59.as long. You have the same problem? Don't worry. Kate Russell has an

:19:00. > :19:06.application for that now, unsurprisingly. Here comes Webscape.

:19:07. > :19:11.It's all very well recording those special moments on your smartphone

:19:12. > :19:17.camera, but if you are always the snapper, the downside is you never

:19:18. > :19:21.appear in the snaps. To fix this, use FrontBack. An ingenious free app

:19:22. > :19:25.for iOS and android that splits the photo between the front and the back

:19:26. > :19:29.camera views, capturing new, capturing the view.

:19:30. > :19:42.`` capturing you. You need to take to snaps. The first captures the

:19:43. > :19:45.subject, then the bottom panel opens up for you to snap the reverse

:19:46. > :19:50.image. Then you just saved to your camera roll and share on the usual

:19:51. > :19:54.social channels. Of course you can be as imaginative as you like with

:19:55. > :20:03.your captures, gaining followers and fans if you are creative enough.

:20:04. > :20:06.Another app defeat the ego is YouCam Perfect, also free on iOS and

:20:07. > :20:12.android. This selfie snapper lets you apply Fx and has beautifying and

:20:13. > :20:22.facial enhancement modes to smooth out skin `` add a town or shave off

:20:23. > :20:26.a pig `` of a few pounds. Both can be enhanced. Once finished, you can

:20:27. > :20:36.build a collage and share with all of your friends. Lucky them!

:20:37. > :20:41.If you are disabled, you might find it hard to know where you can go on

:20:42. > :20:46.holiday or for family days out without experiencing access issues.

:20:47. > :20:52.That's why disabled husband and father Michael Holden put together

:20:53. > :20:56.Trip`Ability, a place for those with hands`on experience to leave reviews

:20:57. > :21:02.about various destinations and how truly accessible they are. Michael

:21:03. > :21:07.Cole me his motivation for creating this site was so that he could treat

:21:08. > :21:11.his family to the same kind of days out at his able`bodied friends,

:21:12. > :21:16.without arriving at the venue to find it wasn't as accessible as

:21:17. > :21:21.promised. There is a good community already posting and leaving

:21:22. > :21:26.recommendations. At a site like this arrives when more people

:21:27. > :21:29.contribute. `` but aside. Make sure you sign up and leave your own

:21:30. > :21:37.opinions on the places you visit, and have good or bad access.

:21:38. > :21:43.Last week we looked at some summer holiday essentials, and now, to make

:21:44. > :21:54.sure you don't forget to pack anything, PowerPoint app has

:21:55. > :21:59.launched on iOS and android. `` Packpnt. Kelly Taylor and you are

:22:00. > :22:01.going and for how long and what you expect to do and it will build your

:22:02. > :22:11.perfect packing list. Complete with weather forecast.

:22:12. > :22:20.And another app we looked out late last year for android was Ingress.

:22:21. > :22:23.An augmented reality game that turns the world around you into a capture

:22:24. > :22:29.the flag style game, to get you moving more. It went down very well

:22:30. > :22:31.with android using Click viewers, so now I'm pleased to let you know that

:22:32. > :22:43.it's available on iOS as well. Kate Russell's Webscape. If you'd

:22:44. > :22:49.like to suggest a website or app for her, please e`mail us. You can also

:22:50. > :22:53.contact us on Twitter and Facebook. For more from us throughout the

:22:54. > :22:57.week, check out our website. That's it for now. Hope you've enjoyed it.

:22:58. > :23:29.Thanks for watching. It has been an interesting week of

:23:30. > :23:32.weather. Too hot for some. Many of us have been dry, others have stayed

:23:33. > :23:36.cloudy and misty and there have been violent thunderstorms scattered

:23:37. > :23:42.around. It will gradually turn cooler on the weekend. Some

:23:43. > :23:43.scattered showers. This is