07/03/2018

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0:00:00 > 0:00:06lower weight times on help lines and new ways. Changes to H mercy are an

0:00:06 > 0:00:12important part of this transmission process. Moving from a large, widely

0:00:12 > 0:00:18dispersed varied in size across the UK to eight ounce train network of

0:00:18 > 0:00:22modern regional hubs. In November 2015, HMRC announced that in the

0:00:22 > 0:00:25following ten years it would bring its employees together and 13

0:00:25 > 0:00:30regional offices all in locations where it already has a significant

0:00:30 > 0:00:35presence such as it does in Birmingham. This location of teams

0:00:35 > 0:00:40across HMRC will lead to increased collaboration of Fox ability of only

0:00:40 > 0:00:43HMRC to provide more effective and efficient services to the taxpayer.

0:00:43 > 0:00:48It is but support in-place to help its workforce through these changes.

0:00:48 > 0:00:52In Birmingham, the regional centre will be situated in the heart of the

0:00:52 > 0:00:58city at three Irina Centro. It will be home to 3600 civil servants with

0:00:58 > 0:01:02two thousand 650 H mercy staff moving in from 13 offices around the

0:01:02 > 0:01:08West Midlands region to undertake a wide range of key tax professional

0:01:08 > 0:01:13operational delivery roles. The first of HMRC's regional centres

0:01:13 > 0:01:17opening in Croydon in July this year, construction is on the way --

0:01:17 > 0:01:22underway in Bristol, Cardiff, Belfast and Leeds. All of these

0:01:22 > 0:01:26offices will be a modern, friendly and located in the heart of the

0:01:26 > 0:01:29committee. Mosul be shared with other departments and all have been

0:01:29 > 0:01:35size for the future needs of HMRC and the taxpayer. In addition to the

0:01:35 > 0:01:3813 regional centres, HMRC will keep seven transitional sites opened

0:01:38 > 0:01:41across the UK for several years where it helps retain key skills

0:01:41 > 0:01:45during the period of transition as was five specialist sites that

0:01:45 > 0:01:52cannot be done elsewhere. HMRC will retain Telfair as a site for

0:01:52 > 0:02:02specialist visual teams. HMRC will ensure disruptions to his business

0:02:02 > 0:02:06operations is minimised. The Burnley regional centre will be opened in

0:02:06 > 0:02:13late 2020. The move to regional centres will remove savings in the

0:02:13 > 0:02:17taxpayer of £300 billion of to 2025 and an annual cash savings of £74

0:02:17 > 0:02:20million in the taxpayer of £300 billion of the 2025 and an annual

0:02:20 > 0:02:23cash savings of 74 million thousand 2025 rises more than £90 million by

0:02:23 > 0:02:282028. It also avoids cost of £75 million a year from 2021 while the

0:02:28 > 0:02:33current PF I contract comes to an end. But it is important to stress

0:02:33 > 0:02:38that this is not about cost savings in Britain. HMRC new office

0:02:38 > 0:02:41structure will allow people to develop more fulfilling careers.

0:02:41 > 0:02:45There will be a far wider for a new jobs in different career paths to

0:02:45 > 0:02:48senior roles as well as a wide range of work will be based in single

0:02:48 > 0:02:53sites. These modern buildings will unquestionably develop -- deliver a

0:02:53 > 0:02:57better working environment for H mercy working environment. These

0:02:57 > 0:03:04locations also increased HMRC to as an employer enabling to recruit and

0:03:04 > 0:03:09train the next generation of gender -- of her vessels. This is

0:03:09 > 0:03:18important. H mercy was due all can to keep his skills, knowledge and

0:03:18 > 0:03:22policy to minimise and redundancies. The vast majority of HMRC employees

0:03:22 > 0:03:27are within reasonable daily travel over regional centre, special site

0:03:27 > 0:03:31or transitional site. That is deliberate, Mr Speaker. Decisions to

0:03:31 > 0:03:36locate or based on the modelling of where says his staffer base. HMRC

0:03:36 > 0:03:40estimates that 90% of its workforce will be of tumour to one of its

0:03:40 > 0:03:42regional centres are complete their career and their current office. For

0:03:42 > 0:03:48those currently based in waterfront offices, the travel time is between

0:03:48 > 0:03:5535 to 55 minutes by car or train. That said, HMRC recognises that

0:03:55 > 0:03:58individual employees have distinct personal circumstances and not

0:03:58 > 0:04:02everyone will feel able to move to a regional centre even where they may

0:04:02 > 0:04:06be reasonably close by. It has been structured support in plays and a

0:04:06 > 0:04:11point I know that the honourable gentleman from Dudley North

0:04:11 > 0:04:13specifically asked me, structures are in place to help those who can

0:04:13 > 0:04:18move and those who cannot. One year ahead of any move, anyone affected

0:04:18 > 0:04:21has the opportunity to discuss their personal circumstances with their

0:04:21 > 0:04:25manager to talk there any particular needs to be taken into account when

0:04:25 > 0:04:29making decisions or any help they need to make the move. For instance,

0:04:29 > 0:04:34by helping them with additional travel costs. This is a tried and

0:04:34 > 0:04:38tested process was more than 10,000 of these conversations held an HMRC

0:04:38 > 0:04:41over the last two years. There is a range of support for those unable to

0:04:41 > 0:04:47make the move to a regional centre as well. HMRC run the programme of

0:04:47 > 0:04:51training, workshops, webinars and coaching which includes advice on

0:04:51 > 0:04:57transferable skills since starting it has been offered to around 800

0:04:57 > 0:05:09employees at HMRC will continue to provide this support.

0:05:58 > 0:06:03There'll be excited to work in the March 2001 at that point that's

0:06:03 > 0:06:05credits are expected to move fully across the universe of credits of

0:06:05 > 0:06:13the tax credits will -- currently undertaken in Maryvale -- Mary help.

0:06:13 > 0:06:22As a tax credits cases load deep --. It will be the case, Mr Sir to the

0:06:22 > 0:06:29HMRC will be working with those that every opportunity will make a

0:06:29 > 0:06:36successful move into a reallocated employment. And the members

0:06:36 > 0:06:40specifically asked if I would be happy to meet with him and some of

0:06:40 > 0:06:45the staffer then he has been and I can certainly be more happy to do

0:06:45 > 0:06:49that perhaps in Westminster would probably be most appropriate given

0:06:49 > 0:06:54that perhaps the member firm Preston and indeed the member from Dudley

0:06:54 > 0:07:05South would also wish to join him. I was a baby very open. Finally, Mr

0:07:05 > 0:07:08Speaker, the honourable member from Dudley North asked about the

0:07:08 > 0:07:12specifics support that would be provided for those of might not be

0:07:12 > 0:07:19able to make the move from Maryhill to the new centre in the centre of

0:07:19 > 0:07:23Birmingham. As I have said, all staff will have one-to-one

0:07:23 > 0:07:27discussion with their manager and a year in advance about any office

0:07:27 > 0:07:30move that affects them. And due to discuss their personal

0:07:30 > 0:07:37circumstances. If they're not there within reasonable daily travel, and

0:07:37 > 0:07:41what support may be needed to enable them. And for those who cannot move,

0:07:41 > 0:07:46there will be financial support for those, who can move,. There will be

0:07:46 > 0:07:51some help for those for the daily time of the five years. HMRC is

0:07:51 > 0:07:55supporting those who cannot move by seeking and what opportunities and

0:07:55 > 0:08:02other departments. On the notice, I will conclude this, Mr Speaker.

0:08:02 > 0:08:08Order. The question is this House do now adjourn all is those who do say

0:08:08 > 0:08:13I've. On the contrary, no. I believe the eyes max habit. Order. Order.

0:08:13 > 0:08:23Order. -- I'm -- Eisenach.

0:08:23 > 0:08:25the eyes max habit. Order. Order. Order. -- I'm -- Eisenach.