:00:00. > :00:07.How carefully do you look at your supermarket receipt?
:00:08. > :00:11.After tonight's programme, you'll be looking that bit closer.
:00:12. > :00:13.We've been undercover at Tesco investigating the special
:00:14. > :00:28.offers which don't go through at the checkout.
:00:29. > :00:30.There were obviously major problems with their control
:00:31. > :00:35.of the special offers, which is very worrying.
:00:36. > :00:37.Also tonight, the inventors who are cashing in on crowdfunding.
:00:38. > :00:40.You put your baby out into the world and everybody seems
:00:41. > :00:53.And we lift the lid on a remarkable film archive.
:00:54. > :00:56.We said, did you realise what you've got here?
:00:57. > :01:01.There were boxes and boxes of glass slides, negatives.
:01:02. > :01:03.We are in Leicester to bring you the stories that
:01:04. > :01:24.This is Inside Out for the East Midlands.
:01:25. > :01:26.First tonight, when is a bargain not a bargain?
:01:27. > :01:30.Jonathan Gibson has been investigating Tesco,
:01:31. > :01:33.Britain's largest supermarket, where it turns out that some special
:01:34. > :01:35.offers aren't always that special after all.
:01:36. > :01:45.I am, I'm a sucker for a special offer.
:01:46. > :01:49.Most of us are an Tesco knows it, that's why the shelves at Britain's
:01:50. > :01:52.biggest supermarket are full of special offers, money off this,
:01:53. > :02:00.We all take it for granted, that the price on the shelf
:02:01. > :02:03.is the price we'll pay at the till, right?
:02:04. > :02:05.But what if things don't add up when you get home
:02:06. > :02:15.I've just bought a few bits at Tesco and I'm sure these products
:02:16. > :02:20.But according to my receipt, I've paid full price.
:02:21. > :02:25.I've paid 60% more than the deal on the shelf.
:02:26. > :02:33.At another Tesco store, I spot two for ?2 on ice cream,
:02:34. > :02:42.but at the till, it's the full price as well, so what's going on?
:02:43. > :02:44.Martin works for Trading Standards and says the law
:02:45. > :02:53.They must put a price on goods so you know what you're going to pay
:02:54. > :02:56.and that price must be accurate so you don't get charged
:02:57. > :03:02.more than you thought you were going to pay.
:03:03. > :03:05.Sounds simple enough and with more than 3500 stores nationwide,
:03:06. > :03:10.Tesco should be getting it right, but is it?
:03:11. > :03:14.That's what I want to find out, so armed with my phone and secret
:03:15. > :03:17.cameras, I want to see how many offers on the shelves don't go
:03:18. > :03:19.through at the tills and here in Nottingham,
:03:20. > :03:45.And that's the problem - multi-buy deals are being left
:03:46. > :03:48.on the shelves after the tills have been told they have ended
:03:49. > :03:50.and these offers ended almost two weeks ago,
:03:51. > :03:57.but I'm caught out again in Leicester.
:03:58. > :04:01.At this Tesco Metro store, it's an offer on cutlery that
:04:02. > :04:04.doesn't go through and at another Leicester store, the shelf price
:04:05. > :04:21.I started making a list of how many offers are wrong
:04:22. > :04:23.in how many places, but is what's happening
:04:24. > :04:26.in the East Midlands also happening across the country?
:04:27. > :04:28.Because if it is, it's not just a problem for Tesco,
:04:29. > :04:42.At this Tesco store in Liverpool, is smart one found on the shelf
:04:43. > :05:00.At another store nearby, I'm left completely confused
:05:01. > :05:02.by the offers on the shelf and what I'm charged
:05:03. > :05:10.In fact, there is so much difference between the shelf price
:05:11. > :05:13.and the receipt breaks I'm not even to bother going back and trying
:05:14. > :05:26.If there are too many offers changing too frequently so that
:05:27. > :05:29.store staff can't understand and comply with the changes,
:05:30. > :05:56.then that is something Tesco head office needs to think about.
:05:57. > :06:00.Doing something somebody should have done hours, days, weeks ago.
:06:01. > :06:13.That's a serious message, but is everyone taking it seriously?
:06:14. > :06:26.And as I head across the country, the same thing keeps happening
:06:27. > :07:17.It doesn't seem terribly difficult or a long job just to walk around
:07:18. > :07:21.the store assuming everybody knows what day it is, to go around
:07:22. > :07:23.and take off anything that has had its day.
:07:24. > :07:37.And it's not just shoppers left confused, but old and new promotions
:07:38. > :07:53.The longer the offer has been wrong, the bigger the failure of diligence
:07:54. > :08:06.In that case, he's not going to like what's coming up next.
:08:07. > :08:14.At this store, the cashier checks the out-of-date label but doesn't
:08:15. > :08:17.remove it and when I return the next day, neither does someone else.
:08:18. > :08:19.A week later, I go back and it is still on display.
:08:20. > :08:22.When I return a month later, still on the shelf.
:08:23. > :08:24.The fourth worker finally removes it.
:08:25. > :08:27.That is very bad, it's pretty basic that if one customer
:08:28. > :08:30.has shown something wrong, then it is put right to stop other
:08:31. > :08:36.But at 33 of the 50 stores I went to, the till price was more
:08:37. > :08:44.than the shelf price, a whopping 66%.
:08:45. > :08:49.If customer A has come back and complained and been refunded,
:08:50. > :08:52.that doesn't mean there weren't 20 other customers who didn't spot it
:08:53. > :09:00.There were obviously major problems with control of the special offers
:09:01. > :09:03.and it's the special offers that bring customers in, make people
:09:04. > :09:06.reach for more and perhaps spend a little bit more than they meant
:09:07. > :09:12.to when they came into the store, so that is very, very worrying.
:09:13. > :09:13.The company wouldn't provide anyone for interview,
:09:14. > :09:34.but after reviewing our evidence, told this programme...
:09:35. > :09:42.Following our investigation, Britain's biggest supermarket has
:09:43. > :09:45.said it will be double checking the accuracy of every
:09:46. > :09:47.That's more than 3,500 stores across Britain.
:09:48. > :10:03.Still to come, celebrating steam engines, the East Midlands company
:10:04. > :10:10.The age of steam came, the Industrial Revolution.
:10:11. > :10:14.This was a time when Britain were engineers to the world.
:10:15. > :10:26.It is Lincoln's history and it should not be forgotten about.
:10:27. > :10:29.Did you ever find yourself watching Dragons' Den and think,
:10:30. > :10:34.Or maybe wish that you could be the backer of that big idea?
:10:35. > :10:37.Well, thousands of armchair dragons are now doing just that,
:10:38. > :10:43.it's called crowdfunding and you don't have to invest much
:10:44. > :10:48.Rob Whitehouse has been uncovering some amazing ventures from right
:10:49. > :10:57.What connects a medieval recipe promising a radical
:10:58. > :11:01.medical breakthrough, a movie about a strange death cult
:11:02. > :11:03.set in a launderette and a Robin Hood-inspired idea
:11:04. > :11:19.The answer, they have all benefited from crowdfunding.
:11:20. > :11:21.This is something that only started four or five years ago.
:11:22. > :11:24.It has grown into a gigantic idea business that now attracts billions
:11:25. > :11:30.You go to one of these crowdfunding platforms and say,
:11:31. > :11:35.I am trying to raise ?50,000, ?1 million, ?2 million and people
:11:36. > :11:37.come to you with their money and you promise them
:11:38. > :11:46.Suddenly you put your baby out into the world and everybody seems
:11:47. > :12:03.It's the best way to raise a lot of money in a short period of time.
:12:04. > :12:10.But first, you need the original idea and for Nottingham
:12:11. > :12:11.designer Sam Pierce, it arrived while waiting
:12:12. > :12:15.I noticed a body being pushed across the concourse and noticed
:12:16. > :12:23.I thought, why don't we put suspension into the wheel?
:12:24. > :12:27.And I just got out my sketchbook and did a little sketch and signed,
:12:28. > :12:29.dated it and held onto it for a couple of years
:12:30. > :12:40.He's a person who has lots of ideas so I was quite enthusiastic that
:12:41. > :12:44.-- but I don't commit until I know this is the one that's
:12:45. > :12:53.Replacing spokes with springs would go somewhere.
:12:54. > :12:57.I managed to ride it down the road to my friends house.
:12:58. > :13:00.It sounded like a clattering milk cart but I actually rode on this
:13:01. > :13:03.thing and showed my friend and I said look, I've just written
:13:04. > :13:11.Finding the springs in Robin Hood's county
:13:12. > :13:28.We've applied a lot of the technology that we put into limbs
:13:29. > :13:30.to the concept of the springs in the wheels.
:13:31. > :13:36.So now Sam has the idea and the springs, but no money.
:13:37. > :13:43.Loop Wheels needed at least ?40,000 to get started.
:13:44. > :13:46.If we hadn't done crowdfunding, and not sure it would have
:13:47. > :13:50.It's investors like Pete who have made the company a runaway success.
:13:51. > :13:52.Pete had the company when applying the revolutionary springs
:13:53. > :14:03.When you're on a rough surface, wheelchairs don't have suspension,
:14:04. > :14:13.generally, and it can be difficult pushing the wheels if you're
:14:14. > :14:16.bouncing around and you often get moved away from the path
:14:17. > :14:20.Pete pledged money and his reward, a new pair of wheels.
:14:21. > :14:24.I've had about 12 months and I'm really pleased,
:14:25. > :14:26.they do what I want and they
:14:27. > :14:31.are really comfortable, I'm really pleased with them.
:14:32. > :14:36.I don't know if you've ever had a lie that you've lost control of...
:14:37. > :14:39.In Nottingham, crowdfunding came to the rescue of a strange film
:14:40. > :14:51.Film-maker Simon stumbled across the true story
:14:52. > :14:54.of a student craze for sitting inside tumble dryers.
:14:55. > :15:01.He instantly thought it could make an intriguing short film.
:15:02. > :15:07.The whole premise of the secret society was they would get
:15:08. > :15:10.into tumble dryers for fun and that to me was something that just
:15:11. > :15:12.grabbed me immediately and was interesting
:15:13. > :15:16.I think visually, launderettes are just fascinating.
:15:17. > :15:17.They're these alien relics from the past
:15:18. > :15:30.Crowdfunders quickly got behind this weird idea.
:15:31. > :15:37.The last week was great, it started rolling in and it was crazy,
:15:38. > :15:40.we were sending messages out thanking everyone.
:15:41. > :15:48.But then everything stalled and the target
:15:49. > :16:01.Signing usually has long hair like Jon Snow from Game Of Thrones.
:16:02. > :16:05.He decided he would shave it all off if we reached our target and that
:16:06. > :16:14.A lot of our friends wanted to see him do that for himself.
:16:15. > :16:16.A lot of his family started pledging.
:16:17. > :16:24.That stunt did the trick and they hit their target.
:16:25. > :16:29.The movie is now made and seeking distribution.
:16:30. > :16:43.The Secrets of the 24-hour Launderette, draft one.
:16:44. > :16:46.A quirky idea can really take off because you got
:16:47. > :16:52.an audience out there looking for something different.
:16:53. > :16:56.Your hope is that the crowd lacks the cynicism of the old hands
:16:57. > :16:59.in the industry and is more willing to give you a chance.
:17:00. > :17:01.And they don't come much quirkier than the idea dreamt up
:17:02. > :17:11.by Doctor Freya Harrison at Nottingham University.
:17:12. > :17:21.It's a recipe for an eye infection from an Anglo-Saxon book. It dates
:17:22. > :17:24.from about the tenth century. Doctor Harrison wondered whether this
:17:25. > :17:36.ancient remedy using onion, garlic and part of the Cal's stomach -- a
:17:37. > :17:44.cow's stomach, might be able to put into a vaccine for the superbug
:17:45. > :17:48.MRSA. It's easy to assume people in the past were more stupid than us.
:17:49. > :17:51.They hadn't built up the cultural knowledge that we have but these
:17:52. > :17:59.were people who could make high-quality steel, who could make
:18:00. > :18:02.fabrics using demagogue processes, make wonderful Julie, why could they
:18:03. > :18:16.not have the powers of observation to find some things that would help
:18:17. > :18:22.treat illness -- wonderful Julie -- jewellery. The crowdfunding appeal
:18:23. > :18:27.was successful and eventually did find a remedy against MRSA. We had a
:18:28. > :18:33.generous to nation from one of the crowdfunding donors and we made a
:18:34. > :18:40.special little vial, perfectly safe and sterile, and said to him in a
:18:41. > :18:46.nice little pot. Crowdfunding is very much here to stay. It has
:18:47. > :18:47.developed from a cottage industry into a real alternative form of
:18:48. > :18:59.finance. Loop Wheels is launching more
:19:00. > :19:03.products, Wash Club is getting good reviews and intense work continues
:19:04. > :19:09.on a new medieval inspired super antibiotic. Finally tonight, we're
:19:10. > :19:14.going to end with a bit of a quiz. What's the connection between the
:19:15. > :19:27.Taj Mahal, the Ealing film studios and the soccer scandal -- Sopworth
:19:28. > :19:34.Camel? They were all based here in the East Midlands.
:19:35. > :19:42.A few years ago, a photographer wandered into an old factory holding
:19:43. > :19:47.in Lincoln. I was a full-time photographer. We were in here to do
:19:48. > :19:52.a quick photo shoot. We want ten and said, do you realise what this is?
:19:53. > :19:59.There are shelves and boxes of glass slides, glass negatives, films, the
:20:00. > :20:04.whole thing was just an Aladdin's cave. We have come across one of the
:20:05. > :20:14.most complete records and British industrial history, the archives of
:20:15. > :20:18.engineering firm Ruston and Hornsby. This area was covered in engineering
:20:19. > :20:26.firms and Ruston and Hornsby was the biggest. This is an old catalogue
:20:27. > :20:38.from about 1900 and it shows a variety of stuff they made. Jozsef
:20:39. > :20:44.agricultural tools is maybe is agricultural tools is maybe is
:20:45. > :20:54.significant I am visiting a garden shed to look at its history. Link --
:20:55. > :20:59.Lincoln is seen as an agricultural town. Being an agricultural town,
:21:00. > :21:03.they needed agricultural implements but then the age of steam came, the
:21:04. > :21:11.industrial Revolution. This was at a time when Britain where engineers to
:21:12. > :21:15.the world. Ruston had an eye for business and for new inventions.
:21:16. > :21:22.Like steam powered diggers, sold to the builders of the Manchester Ship
:21:23. > :21:29.Canal. Bad time, real ways were dogged by manual Irish Labour -- at
:21:30. > :21:40.that time, railways were built by manual Irish labour.
:21:41. > :21:48.You can charter Ruston's history through the kind of products they
:21:49. > :21:51.developed in the last century. Certainly the diesel engine in
:21:52. > :22:00.conjunction with Hornsby is a pivotal point. Yes, and I'll engine
:22:01. > :22:03.invented by Herbert Stewart Ackroyd was first made in Grantham by
:22:04. > :22:14.Richard Hornsby. History shows that Rudolf Diesel are better at failing
:22:15. > :22:18.patterns but the Hornsby was used the world over, including in the
:22:19. > :22:23.Statue of Liberty, the Taj Mahal and the first-ever transatlantic
:22:24. > :22:28.wireless signal. I think engineers by nature horde that staff because
:22:29. > :22:36.they need to refer to them and that is the beauty about the archive. the
:22:37. > :22:40.archive, that stash of pictures and documents telling Ruston's history.
:22:41. > :22:48.Photographer Philip told friends at the University about the horde of
:22:49. > :22:52.plans and photos. Coincidentally, Siemens were looking for a new home
:22:53. > :22:56.for their massive collection but few places could take such a collection.
:22:57. > :23:00.One of our key goals was to keep them intact with the help of
:23:01. > :23:02.Professor David from the University. We put together a plan to try and
:23:03. > :23:08.keep them together. the plan was to keep them together. the plan was to
:23:09. > :23:18.place the whole lot in the linkage archive and open it up to the
:23:19. > :23:22.public, putting it online. We had a slight panic. I'm a medieval
:23:23. > :23:28.historians of this is quite alien to me. We needed help doing the
:23:29. > :23:36.physical scanning and with knowledge. It was time to call in
:23:37. > :23:41.the engineers, volunteers with Ruston knowledge, Andy identifying
:23:42. > :23:45.what was in the boxes. We just collaborated between each other and
:23:46. > :23:53.bounced ideas. We seen everything from the rigours of the 1850s up to
:23:54. > :24:06.modern-day gas turbines. FOD photograph of me from about 1970 --
:24:07. > :24:11.I've found a photograph. It is Lincoln's history and it should not
:24:12. > :24:19.be forgotten about. that history includes a view missed opportunities
:24:20. > :24:23.like the caterpillar track. He was the chief engineer and the brains
:24:24. > :24:38.behind the development of the engine and the tractor. It was on Skegness
:24:39. > :24:44.beach, where they try these things. Caterpillar is a huge American
:24:45. > :24:51.company now. DS, because Hornsby failed to convince the Army and the
:24:52. > :25:01.farmers that the Americans were wiser. They pay ?4000 for the
:25:02. > :25:05.patents. When World War I came about, we were paying them.
:25:06. > :25:11.Definitely the one that got away. At the end of World War I, the
:25:12. > :25:15.companies merged. Hornsby's had an empty order book but Ruston were
:25:16. > :25:21.flying high. They had spent the war making aeroplanes and in this
:25:22. > :25:27.factory, they made nearly 3000 Camels. For the next 50 years,
:25:28. > :25:35.engines of every size and shape left Lincoln's factory and they kept
:25:36. > :25:42.spotting new technology. The Jet propulsion gas turbine, the Jet
:25:43. > :25:49.engine, one of the century's marvels. Ruston wanted part of the
:25:50. > :25:58.new jet engine technology. The technical director was sent to the
:25:59. > :26:04.crew to the top man to develop a gas turbine. Today, we are one of the
:26:05. > :26:12.major industrial gas turbine manufacturers. Our products are used
:26:13. > :26:21.on oil pipelines offshore to lots of the North Sea equipment and the same
:26:22. > :26:25.in the Middle East. the archive is getting 2000 images a week at the
:26:26. > :26:28.moment, just a fraction of what is going to be made available. I hope
:26:29. > :26:33.people use it for research of course. A lot of people are still
:26:34. > :26:39.interested in all the diesel engines. When you start reading
:26:40. > :26:45.through it, it is fascinating. -- old diesel engines. Is a thriving
:26:46. > :26:55.community of people reviving old machines. Ray is involved in a few
:26:56. > :27:03.of these, pulling in 1804 vehicle out of a flooded quarry in 1974. It
:27:04. > :27:10.took me a while to bring together the divers and workers to dismantle
:27:11. > :27:16.this machine and bring it out in pieces, bring it back to Lincoln and
:27:17. > :27:27.get it restored. 40 years and two museums later, it is back in action
:27:28. > :27:31.at this mining Museum in Cumbria. In 1966 in a world of corporate
:27:32. > :27:37.takeovers, Ruston and Hornsby were bought out. Nowadays, you only see
:27:38. > :27:43.those names would restored engines -- on hold, restored engines but
:27:44. > :27:49.several changes of order later, Siemens is still the city's largest
:27:50. > :27:52.private employer, is still making gas turbines and is working with the
:27:53. > :27:57.university to provide a pay claim for future engineers. Lincoln always
:27:58. > :28:08.was an intervening city so it is important to keep it for future
:28:09. > :28:13.generations. It is important that people know it's not just as Siemens
:28:14. > :28:25.but what it started us. It's our history and our heritage.
:28:26. > :28:35.That's it from us here in Leicester. Next week, we are taking a break for
:28:36. > :28:50.the FA Cup so here's what's coming up in a fortnight. We're having a
:28:51. > :29:05.party! By the Vardy party is over. It's not hunky-dory at all.
:29:06. > :29:07.Hello, I'm Alex Bushill with your 90 second update.
:29:08. > :29:09.Drug abuse, violence and faulty alarms.
:29:10. > :29:11.Just some of the major security failings