05/12/2011

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:00:09. > :00:15.Good evening. These unearthly stories tonight.

:00:15. > :00:21.How safe and nightclubs? It would be desperate if we waited until

:00:21. > :00:26.more people died in night clubs before the regime change.

:00:26. > :00:31.dangerous world of cut-price cosmetic surgery. My chest was

:00:31. > :00:36.covered Basset look like when the brand and animal. And the railway

:00:36. > :00:41.historian who thinks that Brunel was not as good as his reputation.

:00:41. > :00:51.Brunel was not Superman. He did not do everything on his own. When he

:00:51. > :00:51.

:00:51. > :01:01.did something on his own it was programme. That is on tonight's

:01:01. > :01:10.

:01:10. > :01:16.A night out at a nightclub a few weeks ago ended tragically when two

:01:16. > :01:20.people died. How do clubs assess safety? I have been investigating.

:01:21. > :01:27.This report contains flashing lights. October 2011 and a tragic

:01:27. > :01:31.incident shocks the nightclub world. A 22 year old woman has been killed

:01:31. > :01:35.in a crush in a crowded nightclub in Northampton. A Nightclub in

:01:35. > :01:40.Northampton where a student was crushed to death has been shut down.

:01:40. > :01:43.Two people lost their lives as hundreds rushed for the exit.

:01:43. > :01:49.The industry insisted today that the safety of nightclubbers was a

:01:49. > :01:51.top priority. That could have been me. But we

:01:52. > :01:58.discovered that in nightclubs licensing and fire officers no

:01:58. > :02:01.longer carry out routine safety inspections. Kids who buy tickets

:02:01. > :02:05.to go to festivals, or nightclubs, or whatever the entertainment may

:02:05. > :02:08.be they've got a right to expect they can go to a safe, comfortable,

:02:08. > :02:10.happy environment, and any number of checks on that has got to be a

:02:10. > :02:16.good thing. So why are nightclubs under much

:02:16. > :02:23.less scrutiny than ever before? is there another nightclub tragedy

:02:23. > :02:27.just around the corner? Licensing is all about making sure

:02:27. > :02:30.people are safe. We're at a student night in at The Malt House in

:02:30. > :02:37.Ipswich and Head of security Ryder is getting ready for one of the

:02:37. > :02:41.busiest nights of the week. Lewis - you searching please.

:02:41. > :02:45.you're on crowd control. Looking after crowds of people has

:02:45. > :02:49.been his business for years these days doorstaff are well trained.

:02:49. > :02:51.Which is important in the event of evacuation.

:02:52. > :02:55.The course has changed over the years to incorporate emergency

:02:55. > :02:59.evacuations and my belief is if you've got a thousand people in 80%

:02:59. > :03:02.of them will want to go back out the way they came in which is the

:03:02. > :03:04.front dooor, but whilst he is experienced and runs a tight ship

:03:04. > :03:14.with properly trained doorstaff he'd like to see more documented

:03:14. > :03:15.

:03:15. > :03:19.inspections from licensing officers. 20 years ago they used to come

:03:19. > :03:22.round. It was all documented. They would sign registers in reception

:03:22. > :03:26.to say they'd been in, who they were, who they'd met what they'd

:03:26. > :03:30.done, but in my experience now they may just turn up at the front door

:03:30. > :03:35.for a chat with the door staff and that's it they go away they very

:03:35. > :03:40.rarely come ii. In fact Inside Out contacted 35 local authorities in

:03:41. > :03:43.the East. Not one routinely inspects nightclubs, but at UK

:03:43. > :03:46.music festivals the same licensing officers which enforce nightclubs

:03:46. > :03:56.licences keep a very watchful eye over promoters with very good

:03:56. > :03:57.

:03:57. > :04:00.reason. Following the death of 9 Pearl Jam

:04:00. > :04:04.fans who were crushed to death at the Roskilde music festival in 2000

:04:04. > :04:07.licensing inspections are much more stringent. Lessons were learned at

:04:07. > :04:10.Roskilde in Denmark and now licensing officers in the UK always

:04:10. > :04:15.inspect music festivals to make sure safety rules are being stuck

:04:15. > :04:18.to. And some promoters across Europe and the UK even use

:04:18. > :04:27.scientists from New Bucks University to test crowd pressure

:04:27. > :04:32.to try and keep people even safer. Chris we've got some elaborate bits

:04:32. > :04:35.of kit - the girls are wearing some suits and you've got these barriers.

:04:35. > :04:38.How does this all work? What kind of measurements do you get from

:04:38. > :04:41.this? The pressure suit system here is

:04:41. > :04:45.blown up to a set pressure and inside there are sensors and what

:04:45. > :04:48.happens is these sensors go back onto the stage, onto a screen, and

:04:48. > :04:52.you get a reading out of what the excitation and the push is on the

:04:52. > :04:55.girls. So it's quite an important

:04:55. > :05:02.development because it's the first time that the pressure inside a

:05:02. > :05:05.crowd has actually been measured. So researchers go into the audience

:05:05. > :05:10.at major festivals right across Europe and then Chris and his team

:05:10. > :05:13.can see where pressure and crushing is occurring.

:05:13. > :05:16.Sometimes you get pinch points where people are being crushed in

:05:16. > :05:18.those pinch points and you will need to know and that's what

:05:18. > :05:22.happens behind the stage - these people identify to the crowd

:05:22. > :05:25.managers that this is happening and then they can look into it and

:05:25. > :05:29.identify if they need to pull people out or if thy need to calm

:05:29. > :05:32.it down slightly. $$NEWLINEAnd whilst Chris and his team use

:05:32. > :05:35.science to keep people safe this man has safety responsibility for

:05:35. > :05:40.some of the biggest gigs in the country such as Glastonbury and

:05:40. > :05:46.Latitude. Having the back up of safety inspections from licensing

:05:46. > :05:49.officers is important. I think local authorities play an

:05:49. > :05:52.absolutely critical role in making sure that the terms and conditions

:05:52. > :05:56.of the Licensing Act and other safety legislation are adhered to.

:05:56. > :06:00.For the most part they are the only agency that come round and look at

:06:00. > :06:03.a lot of events. Since incidents like Roskilde and the Castle

:06:03. > :06:12.Donington incident in the UK there has grown up within the UK events a

:06:12. > :06:15.sector of which I am very proud to be a part. Which is delivering

:06:15. > :06:18.specialist health and safety services to large scale events and

:06:18. > :06:20.outdoor gigs and that kind of thing so large crowds at music festivals

:06:20. > :06:23.have routine licensing inspections but large crowds in nightclubs do

:06:24. > :06:25.not. Last year the Government issued

:06:25. > :06:35.guidance saying that licensing inspectionsin nightclubs should

:06:35. > :06:40.

:06:40. > :06:42.should no longer be routine. The Government's intention to

:06:42. > :06:45.streamline the licensing process but these proposals go too far.

:06:45. > :06:47.On top of that a government consultation on relaxing licensing

:06:47. > :06:50.laws even further ended last week. A goverment spokesman told us:

:06:50. > :06:53."Current rules are a mess, tied up in red tape". Deregulating

:06:53. > :06:55.licensing law in this way is not something the local government

:06:55. > :06:57.association want to see: "We are completely behind the Government's

:06:57. > :07:00.intention to streamline the licensing process, but these

:07:00. > :07:03.proposals go too far". As things stand in nightclubs it's left to

:07:03. > :07:05.people like Ryder and his team to rigorously enforce licensing

:07:05. > :07:07.conditions and ensure licensing law isn't broken.

:07:07. > :07:11.Yyou've got quite a stringent security system going on here.

:07:11. > :07:16.Everyone's being searched and then they go across to the scanner. Is

:07:16. > :07:21.this what you have to do? We do like to do this it shows everyone

:07:21. > :07:24.we are professional. Obviously we've got the metal detectors. We

:07:24. > :07:28.can look for unwanted weapons and then they go over to the scanners

:07:28. > :07:37.where they have their finger print taken.

:07:37. > :07:40.Is all this necessary? I think it's necessary. Especially the searching.

:07:40. > :07:50.The club scan helps to govern who is coming in and it takes away the

:07:50. > :07:55.id checks at the door because the scan does it all for you. They're

:07:55. > :08:02.important crowd safety measures. Meanwhile Tim has a bigger concern

:08:02. > :08:04.about crowd safety in clubs - fire. Over the last 5 or 10 years there

:08:04. > :08:08.have been a sequence of catastrophic fires in nightclubs

:08:08. > :08:11.that have caused many hundreds of people to be killed so I think fire

:08:11. > :08:15.is actually a very significant risk in clubs and something wehich is

:08:15. > :08:18.very actively guarded against. Current cutbacks mean the fire

:08:18. > :08:25.service has to target its resources very carefully and like licensing

:08:25. > :08:27.officers they only regularly inspect where the risk is greatest.

:08:27. > :08:30.And the chief fire officers association told us the current

:08:30. > :08:40.government proposals to relax licensing law even further is "a

:08:40. > :08:40.

:08:40. > :08:43.step too far". I believe that if any venue or door

:08:43. > :08:53.supervisor company are not interested in more inspections then

:08:53. > :08:55.

:08:55. > :08:58.there is something not going right. The tragic events in Northampton

:08:58. > :09:07.are thankfully very rare and whilst licensing and fire safety law is

:09:07. > :09:09.robust the inspection regime in nightclubs seems anything but.

:09:09. > :09:14.Every time something happens like Hillsborough or something happens

:09:14. > :09:18.like Roskilde it's always after the horse has bolted.

:09:18. > :09:22.Things come in - "Oh yes we'll make it better for next time" and then

:09:22. > :09:25.when nothing happens they relax it. I think it will be absolutely

:09:25. > :09:27.desperately wrong if we waited for more people to die in nightclubs

:09:27. > :09:30.before regimes were changed about the inspection and management of

:09:30. > :09:35.nightclubs. I think the framework is already

:09:35. > :09:45.there. That doesn't need to change. It's how it gets inspected and

:09:45. > :09:47.

:09:47. > :09:57.reviewed that maybe needs some If there is something you think we

:09:57. > :09:59.

:09:59. > :10:09.should investigate same as an e- Later we expose the dangers world

:10:09. > :10:13.

:10:13. > :10:20.of cut-price treatments. This time of year that engineers

:10:20. > :10:25.are working hard. Brunel was a Victorian engineers who built

:10:25. > :10:31.railways and steamships. But one historian thinks Brunel might not

:10:31. > :10:35.necessarily be the genius that many claim he was. People should

:10:35. > :10:40.remember that Brunel was not Superman. He did not do everything

:10:40. > :10:47.on his own. He did not think of everything on his own. He had help.

:10:47. > :10:52.When he did think of anything on his own it was at dog's breakfast.

:10:52. > :10:57.I am a volunteer signalmen. I have been on the really for most of my

:10:58. > :11:04.working life. I have written over 30 books about it has to be,

:11:04. > :11:08.including a book about Brunel. From leading -- from bleeding his

:11:08. > :11:13.diaries and letters I do not think we have got his history right. I am

:11:13. > :11:18.going on a journey to some of Brunel's landmark.

:11:18. > :11:28.I started to research at Brunel to write a book about him. To my

:11:28. > :11:32.amazement I discovered he was doing some silly things.

:11:32. > :11:38.A lot of people have said that I have denigrated a great man. I have

:11:38. > :11:43.not. I have just told the story straight.

:11:43. > :11:47.In 1833 Brunel was appointed Chief Engineer or to devise a route from

:11:47. > :11:56.Bristol to London. He had no previous experience in railway

:11:56. > :12:02.construction. He wanted to try out his new idea

:12:02. > :12:08.of putting big Telegraph Paul's into the ground. Rimell's idea was

:12:08. > :12:17.that if he drove these piles deep into the ground, then nailed the

:12:17. > :12:20.Well of course, that's a nonsense because the weight of the train

:12:20. > :12:26.running over the track crushes it where it isn't supported, and where

:12:26. > :12:36.it is supported it's held up. So you've got a 15-foot roller coaster

:12:36. > :12:46.

:12:46. > :12:49.Now I'm in Bristol, there is so much of Brunel's work to see.

:12:49. > :12:57.we have in front of us what seems to be the evidence of Brunel not

:12:57. > :13:00.being quite aware of modern developments in ships. Now the ship

:13:00. > :13:03.has got a long straight looking hull, but here we have this

:13:03. > :13:06.semicircular cut out, and this is proof that the ship was originally

:13:06. > :13:16.designed as a paddle steamer and it would take the extended block thing

:13:16. > :13:24.

:13:24. > :13:27.that the wheel goes around in, that So they built the dock in this way,

:13:27. > :13:30.and then Captain Claxton who designed this dock came to Brunel

:13:30. > :13:33.to say that the screw propellor ship had arrived in Bristol docks,

:13:33. > :13:36.just out there, and as soon as Brunel saw it, he was immediately

:13:36. > :13:46.captivated and decided this was the way forward, with the screw

:13:46. > :13:57.

:13:57. > :13:59.propellor. So he redesigned the hull, but we have this as a silent

:13:59. > :14:09.witness for Brunel changing his mind, which is something Brunel

:14:09. > :14:10.

:14:10. > :14:15.And it isn't just Captain Claxton who we must credit for the design

:14:15. > :14:18.of the SS Great Britain! The keel of this ship, which was

:14:18. > :14:24.revolutionary at the time that it was done, was patented by Thomas

:14:24. > :14:28.Guppy. William Patterson, the owner of the shipyard, he helped to

:14:28. > :14:35.design the lines of the hull, how it curved out, how it came to the

:14:35. > :14:40.bows and the stern. They all put their piece in and Brunel took

:14:40. > :14:46.their advice. And because he allowed people to help him, this is

:14:47. > :14:53.why he was so successful. And the extra pairs of hands gave

:14:53. > :14:59.Brunel time to concentrate on this. Brunel made a lot of mistakes when

:14:59. > :15:02.he was in his early days at the Great Western Railway. But it is

:15:02. > :15:05.therefore wonderful to be able to come along to a marvellous thing

:15:05. > :15:07.like the SS Great Britain and say nice things about Mr Brunel,

:15:07. > :15:10.because I'm now standing beneath this fantastic propeller, which is

:15:10. > :15:20.truly an amazing piece of technology and he designed this all

:15:20. > :15:28.

:15:28. > :15:34.Well Brunel might have talked about Clifton Suspension Bridge as being

:15:34. > :15:39.his darling. But I dispute whether the bridge we have today is his at

:15:39. > :15:46.all! So up here on top of the tower we

:15:46. > :15:49.have three names. Isambard Kingdom Brunel started it, commenced it,

:15:49. > :15:59.John Hawkshaw, William Henry Barlow completed it in 1864, and that's

:15:59. > :15:59.

:15:59. > :16:05.the small print of the Clifton Bridge. Because the truth is,

:16:05. > :16:11.Brunel didn't design the bridge. It was designed by John Hawkshaw and

:16:11. > :16:16.William Henry Barlow. 24 year old Isambard designed his

:16:16. > :16:25.bridge in around 1830. But the project ran out of funding and was

:16:25. > :16:33.abandoned 12 years later. Only part of the towers had been completed.

:16:33. > :16:37.Brunel died in 1859. As a memorial to him, the bridge opened in 1864.

:16:37. > :16:40.But the new engineers did not use Brunel's design. Hawkshaw and

:16:40. > :16:46.Barlow added a third tier to the suspension chain, so straight away

:16:46. > :16:49.Brunel's design has been altered. The other thing that Barlow and

:16:49. > :16:59.Hawkshaw did was to incorporate the lattice work girder here that forms

:16:59. > :17:00.

:17:00. > :17:04.the footpath railings, that is part of the bridge. The third thing that

:17:04. > :17:06.Barlow and Hawkshaw had to do was to take away Brunel's idea of a

:17:06. > :17:15.wooden sub-structure, and underneath there is a wrought iron,

:17:15. > :17:25.riveted lattice work girder as a stiffener underneath. The design is

:17:25. > :17:27.

:17:27. > :17:31.completely different to the one But someone isn't going to let the

:17:31. > :17:39.sun set on this argument quite yet. It's historian and Brunel

:17:39. > :17:43.enthusiast, Professor Mark Horton. So Adrian, this is story of the

:17:43. > :17:47.bridge, pretty well okay, apart from one small detail. It was

:17:47. > :17:57.actually designed in 1831, but otherwise it's pretty good.

:17:57. > :18:02.Ah right, so this is the extent of the mistake? Well, it's a pretty

:18:02. > :18:04.long lived fairytale. No it's not, it's true, it's true! This is a

:18:04. > :18:08.great monument to Brunel's engineering genius.

:18:08. > :18:11.Well, I'm afraid I think not Mark. I think if we want a monument,

:18:11. > :18:14.which of course we do, to Brunel's great engineering genius, you

:18:14. > :18:18.should go down to the River Tamar and look at the Royal Albert Bridge.

:18:18. > :18:21.Now there's a bridge and he designed it. Well he also designed

:18:21. > :18:24.this bridge! No, no, no. The bridge was designed

:18:24. > :18:27.by Barlow and Hawkshaw and in their paper to the Institution of Civil

:18:27. > :18:37.Engineers in 1867, they described what they had to 'vary and

:18:37. > :18:38.

:18:38. > :18:40.rearrange'. But it's still Brunel's bridge!

:18:40. > :18:50.it's Barlow and Hawkshaw's bridge on the site of Brunel's proposed

:18:50. > :18:54.I totally disagree. Goodness, I think the two of us could argue

:18:54. > :18:58.this matter til the cows came home! So I would argue that Brunel should

:18:58. > :19:08.be remembered as much for his blunders as for his brilliance. I

:19:08. > :19:12.

:19:12. > :19:18.think it's time we set the record Everywhere you look these days,

:19:18. > :19:21.there are adverts offering bargain priced cosmetic surgery. Wrinkle

:19:21. > :19:24.eradication, lip plumping and even body-reshaping we can have it all

:19:24. > :19:27.and apparently for just a small fee. But how safe are these procedures?

:19:27. > :19:32.Jo Good investigates and asks does the cosmetic surgery industry need

:19:32. > :19:40.to be more tightly regulated? And I should say that you may find some

:19:40. > :19:43.of the images in this film disturbing from the start.

:19:43. > :19:50.My chest was covered in red burn marks that look a little like when

:19:50. > :19:58.you brand an animal. The botched operation. I'm in pain.

:19:58. > :20:01.Help can somebody help me. And the toxic overdose.

:20:01. > :20:10.If I'd taken the whole syringe the doctor said to me that it could

:20:10. > :20:12.have been fatal. According to new figures backed by the Department of

:20:12. > :20:15.Health, one and a half million cosmetic surgery procedures will be

:20:15. > :20:18.undertaken in the UK this year. Many of these will be bargain-

:20:18. > :20:21.priced quick-fix treatments done in lunch breaks or even at parties.

:20:21. > :20:23.But as the demand for cheap cosmetic surgery has risen, safety

:20:24. > :20:26.standards have fallen with lethal consequences. When Charlotte Cripps

:20:27. > :20:36.noticed her skin aging she had shots of high frequency light to

:20:37. > :20:40.

:20:40. > :20:44.smooth the complexion. The technician went over my face and

:20:44. > :20:47.chest with a sort of hand held machine but when she did my chest

:20:47. > :20:52.the pain was absolutely excruciating. I did keep stopping

:20:52. > :20:55.her and she kept carrying on. I left the department store and I got

:20:55. > :20:59.home within about twenty minutes and I looked in the mirror and I

:20:59. > :21:05.screamed! These photos were taken just 24-

:21:05. > :21:10.hours after Charlotte's first and only treatment. I couldn't put a

:21:10. > :21:13.duvet over me or anything because it was just so raw and painful.

:21:13. > :21:16.Charlotte's agony lasted several months. She received a six-figure

:21:16. > :21:20.out of court settlement from the insurers of the spa but its little

:21:20. > :21:25.compensation. I'm still left with scarring so I

:21:25. > :21:28.have to live with that. Provided you deliver proper training in the

:21:28. > :21:34.use of these devices they can be perfectly safe and give excellent

:21:34. > :21:36.results to people where you don't do that you run into trouble.

:21:36. > :21:40.Godfrey has spent the last decade training people to use light

:21:40. > :21:44.therapy safely at the Wellbeck hospital near Harley Street. But

:21:44. > :21:49.recently his services have been less in demand.

:21:49. > :21:55.Three years ago I would have trained around 140 people. That

:21:55. > :21:57.number this year has dropped to 55. I think we are going to see a lot

:21:57. > :22:02.more problems coming with people claiming they've been treated in a

:22:03. > :22:05.poor way at the hands of not properly trained people. Despite

:22:06. > :22:13.the potential danger to the public last year the Department of Health

:22:13. > :22:18.approved the deregulation of the IPL and laser industry. I think the

:22:18. > :22:21.government has got it wrong. I think it's a bad idea. I think we

:22:21. > :22:25.need these regulations just to protect the public.

:22:25. > :22:27.Heidi is a permanent make-up artist. She has prided herself on the

:22:27. > :22:33.service she gives to women recovering from illnesses like

:22:33. > :22:36.cancer and alopecia but in the last year things have changed. Now I'm

:22:36. > :22:44.finding more and more it's a lot of corrective treatments for people

:22:44. > :22:46.that have had cosmetic treatments Many of Heidi's clients and

:22:46. > :22:50.hundreds of others have been left scarred by untrained therapists

:22:50. > :22:52.working in High Street outlets. Hairdressers, dentists and even

:22:52. > :23:00.supermarkets are cashing in on the trend for cheap cosmetic treatments

:23:00. > :23:02.but there's an even bigger danger on the web. There are literally

:23:02. > :23:07.hundreds of unregulated sites offering treatments at knockdown

:23:07. > :23:13.prices. You can buy DIY Botox kits, injectable tanning solutions or

:23:13. > :23:16.even book yourself a full scale operation. Many of these products

:23:17. > :23:23.and services are not licensed for sale in the UK, yet online, they

:23:23. > :23:25.are freely available - no questions asked.

:23:25. > :23:29.When Essex hairdresser Garry purchased an injectable serum

:23:29. > :23:38.online he was hoping to get a tan at a fraction of the price that a

:23:38. > :23:43.holiday would cost. The product is I suppose tanning from the gods.

:23:44. > :23:49.You inject yourself over a gradual time. You build up that melanin in

:23:49. > :23:52.your system which is the ingredient that makes you brown. Tanning

:23:52. > :23:57.injections are illegal in the UK due to concerns about their

:23:57. > :24:00.potential side-effects but Garry thought it was worth the risk.

:24:01. > :24:07.going to speak quite freely about it. I heard it was illegal but I

:24:07. > :24:11.just wanted to be brown. What happened when it arrived?

:24:11. > :24:17.Went into bathroom and just pinched the skin on my stomach and injected.

:24:17. > :24:23.Twenty minutes later Garry realised he'd made a big mistake. A fever

:24:23. > :24:27.came over me very, very quick. It was like the flu hitting you in one

:24:27. > :24:31.big shot. Your legs ached, your bones ached. When the paremedics

:24:31. > :24:33.came and they checked over me they said you are burning up.

:24:33. > :24:39.He was rushed to hospital where a specialist eventually ascertained

:24:39. > :24:43.the best way to treat him. If I had taken the whole syringe the doctor

:24:43. > :24:46.said to me that it could have been fatal. It took about a week in

:24:46. > :24:49.total before I was actually feeling well enough to come back to work.

:24:49. > :24:53.The illegal sale of cosmetics and medicines online is estimated to be

:24:53. > :24:59.worth at least �50 million pounds per year in the UK. Danny leads the

:24:59. > :25:05.team who have an uphill battle trying to close this black market.

:25:05. > :25:08.What we got here is some suspect product. It's a slimming product.

:25:08. > :25:15.This is very dangerous. Anybody who's taking it will be subject to

:25:15. > :25:17.heart palpitations, increased risk of stroke. Earlier this year

:25:17. > :25:24.Danny's team were involved in a global operation to seize �5

:25:24. > :25:27.million worth of illegal medicines and cosmetics. One of our partners

:25:27. > :25:31.in the operation was the Met police e-crime unit and they actually

:25:31. > :25:34.closed down 12,500 websites. We are seeing more and more unscrupulous

:25:34. > :25:44.individuals engaged in this who see consumers in the UK in particular

:25:44. > :25:49.When people damage their health through online products or botched

:25:49. > :25:52.treatments they usually turn to the NHS for help. But the demand on the

:25:52. > :25:58.health service is now so high, there is growing concern about the

:25:58. > :26:01.drain on resources and cost to tax payers. The question about how big

:26:02. > :26:05.a problem this is for the NHS is very difficult to answer because we

:26:05. > :26:11.don't really have specific figures but if one per cent goes wrong and

:26:11. > :26:14.has to be sorted out by the NHS, that's an awful lot of patients.

:26:14. > :26:20.feel ashamed that I'm using the money and the cost of surgeons one

:26:20. > :26:24.after the other. Jim, who wishes to remain anonymous, turned to the NHS

:26:24. > :26:28.when his cosmetic surgery went drastically wrong.

:26:28. > :26:31.I had an extremely tight scrotum and I had been speaking to quite a

:26:31. > :26:33.number of people via various chat lines and forums about people now

:26:33. > :26:40.having silicone injected into their scrotum, just to give more weight

:26:40. > :26:43.and volume. When Jim discovered that he could

:26:43. > :26:50.improve his appearance for just �130 he booked an operation online

:26:50. > :26:52.with a man claiming to be a qualified nurse. When he did the

:26:52. > :26:59.operation it was very simple, straightforward, there was no

:26:59. > :27:04.discomfort. It was only months later when problems began.

:27:04. > :27:13.noticed that the silicone seemed to start to harden. I went back to the

:27:13. > :27:18.guy, I spoke to him and he didn't Jim had actually been injected with

:27:18. > :27:25.industrial silicone. Embarrassed, he rarely left home for three whole

:27:25. > :27:28.years before he sought help from the NHS.

:27:28. > :27:38.It was like stone, hard piece of stone of the dimension of about

:27:38. > :27:42.

:27:42. > :27:45.that big. Dr Orlando is one of the UK's top plastic surgeons. If Jim

:27:45. > :27:49.had been a private patient his treatment would have cost tens of

:27:49. > :27:53.thousands of pounds. There is now a campaign to ensure tighter

:27:53. > :27:55.regulation of cosmetic treatments in the UK. Whether online or on our

:27:55. > :28:00.High Street, a growing number of rogue practitioners are exploiting

:28:00. > :28:10.our vanity. But be warned - cheap, quick cosmetic fixes can prove

:28:10. > :28:16.

:28:16. > :28:26.Now for something you think we should investigate, send me an e-

:28:26. > :28:31.mail. If you want to follow me on Twitter, please do. That is it,

:28:31. > :28:36.hope you have enjoyed the programme. See you next week when I will be

:28:36. > :28:42.back with these untold stories. Why more people are relying on food

:28:42. > :28:45.handouts. What it is like being a pioneering heart surgeon. John

:28:45. > :28:51.retired from at surgery this year and gave us exclusive access to his