:00:11. > :00:15.A third to unexplained death at one of our newest hospitals. We
:00:15. > :00:20.investigate what has gone wrong at this private be run Hospital in
:00:20. > :00:25.Stevenage. There are so many things better and explained, I am still
:00:26. > :00:31.very suspicious. If he they had put her on a trip with an antibiotic we
:00:31. > :00:34.would not be here today talking about her death. Snarl-ups on the
:00:34. > :00:39.Dartford Crossing, Tony Blackburn finds out why we are still paying
:00:39. > :00:45.to cross from Essex into Kent. was paid for a long ago and it was
:00:45. > :00:49.going to be free, so why isn't it? Determined not to lose out, how and
:00:49. > :00:53.Norfolk coastal town has used a wind farm to benefit the whole
:00:53. > :01:03.community. It will change the coastline, see what benefits you
:01:03. > :01:11.
:01:11. > :01:17.can get. They are the stories that matter here in the east. Tonight,
:01:17. > :01:24.Inside Out is in Stevenage. Hello. Just over a year ago a new hospital
:01:24. > :01:28.was opened here, the centre is run for the NHS, but after a few months
:01:28. > :01:33.it was failing, there were serious complaints and two unexplained
:01:33. > :01:40.deaths were patients died after a routine operations. Now, we can
:01:40. > :01:44.reveal that a third unexplained death is being investigated. The
:01:44. > :01:50.modern face of the National Health Service, this is the Surgicentre,
:01:50. > :01:55.delivering free treatment by NHS surgeons specialising in eyes, hips
:01:55. > :01:59.and knees and it is run in Stevenage by a private company. It
:01:59. > :02:04.is supposed to cut waiting lists and improve non-emergency care but
:02:04. > :02:10.after a catalogue of errors, it has been banned from treating you I am
:02:10. > :02:18.joined cases. Two unexpected deaths after routine surgery. 21 of
:02:18. > :02:23.recorded serious incidents. 8,500 missing patient files. Six patients
:02:23. > :02:28.lose their sight. And all of that within the first year. Tonight, we
:02:28. > :02:35.are asking what went wrong and why it has taken so long to sort out.
:02:35. > :02:45.will move that in front of you. Optometrist Andrew Merry was one of
:02:45. > :02:55.
:02:55. > :02:58.those people. There was a loss of confidence in the system. That was
:02:58. > :03:04.back in January. Them at the Local Optical Committee wrote a warning
:03:04. > :03:09.letter to local health bosses. were concerned for our patience and
:03:10. > :03:14.we made representations to the PCT. One case that comes to mind was of
:03:14. > :03:21.a patient I have known for many years and I know that he has only
:03:21. > :03:27.one functioning eye. He has been diagnosed with glaucoma. His
:03:27. > :03:35.follow-up appointments had not been made. He was put off time and time
:03:35. > :03:39.again. He even attempted to make an appointment in person at the centre
:03:39. > :03:46.and was unable to do so. It is important for this man of more than
:03:46. > :03:50.most because he only has one eye. The following month, in February,
:03:50. > :03:53.the regulator intervened, the Care Quality Commission inspected and
:03:53. > :03:59.found serious concerns over standards. It issued a warning
:03:59. > :04:04.notice. Their first six different operating theatres here and today
:04:04. > :04:08.they are all in use doing a variety of surgeries, there is one of that
:04:08. > :04:12.is related to Gynecology, orthopaedic surgery and a cataract
:04:12. > :04:17.operation. It is the treatment of patients with degenerative eye
:04:17. > :04:24.conditions that has cost the most concern. The right eye in this
:04:24. > :04:32.photograph is normal, the area here is undamaged. This is the left eye
:04:32. > :04:36.of the same patient. That area is severely damaged by a large car
:04:36. > :04:40.cost presumably by degeneration. If it looks like this, it is too late.
:04:40. > :04:44.We would need to catch it before now. It was too late for at least
:04:44. > :04:47.six people who it is the had suffered irreversible sight loss.
:04:47. > :04:51.Thousands of patients did not get an appointment with their
:04:51. > :04:55.consultant because the private company that runs the hospital had
:04:55. > :04:59.mislaid the files. We spoke to other patients who fear of their
:04:59. > :05:04.site has been affected after they were left waiting for months for
:05:04. > :05:08.appointments. We are told several are pursuing legal action. As
:05:08. > :05:13.complaints mounted, this summer GPs began referring I patients
:05:13. > :05:18.elsewhere. It was swiftly followed by NHS heart richer banning new
:05:18. > :05:24.referrals for eyes and later joined us. Worse was to come. Michael
:05:24. > :05:31.Mansi has come to visit the grave of his sister Anita. She was 87 and
:05:31. > :05:35.had gone to the centre in a eight for any replacement. The surgeon
:05:35. > :05:42.did a first-class job, but she did not have a full anaesthetic, she
:05:42. > :05:46.had an epidural. In the evening, she called me and she said I am
:05:46. > :05:53.feeling fine and I am OK and I will have fish for my dinner. How was
:05:53. > :05:59.she on Thursday? She seemed OK. Her speech was slurred. Just for a
:05:59. > :06:05.second. Then she would ask what she was saying and carried on. I am not
:06:05. > :06:13.a doctor, but I thought perhaps it could be the more Athena they were
:06:13. > :06:22.giving her and I sought no jugs of water. When you saw her? She did
:06:22. > :06:29.not have a drip? Not at all. At that point, after you notice to the
:06:29. > :06:36.slurred speech, did you mention it to anyone? No. I did not. I did not
:06:36. > :06:41.think I should be interfering, but in hindsight I wish I had. She went
:06:41. > :06:48.from being quite well to passing away on Saturday. She went out like
:06:48. > :06:52.a light! The first thing we were told is that she had had kidney
:06:52. > :06:57.failure and then alarm bells started to ring and she had a heart
:06:57. > :07:01.attack. The coroner decided it was natural causes and there was no
:07:01. > :07:08.inquest that the hospital began its own investigation. Michael Mansi is
:07:08. > :07:11.angry they did not tell him. There are so many things that or
:07:11. > :07:17.unexplained and I am still very suspicious. I feel fairly certain
:07:17. > :07:20.that she was not hydrated. If they had picked that up and put her on a
:07:20. > :07:25.trip with an antibiotic, we would not be here today talking about her
:07:25. > :07:30.death. Soon after her death, another patient died while
:07:30. > :07:33.recovering from routine joint surgery. Then we heard there had
:07:33. > :07:38.been a third unexpected death and we put it to the company, they
:07:38. > :07:43.repeatedly denied it. We reveal it is true. There is an investigation
:07:43. > :07:47.into a third death. The centre owned by Carillion, initially
:07:47. > :07:53.agreed to let us a month in Surgicentre but did not want us to
:07:53. > :07:57.talk to anyone. We had an interview set up with the director of
:07:57. > :08:01.Surgicentre but yesterday he pulled out. I had a lot of questions
:08:01. > :08:05.including why more than one year into a five-year contract, patient
:08:05. > :08:11.care here is still not up to scratch. He said they would look at
:08:11. > :08:16.the questions but we had to submit them in writing. We have heard back
:08:16. > :08:19.from Carillion and they have sent the answers and the director of the
:08:19. > :08:24.The Help, Mike Hobbs, said they are working harder to put the issues
:08:24. > :08:27.behind them and that he wants to reassure patients that no concerns
:08:27. > :08:32.have been raised over clinical competence. They say three-quarters
:08:33. > :08:37.of patients now rate them as very good or excellent. In the case of
:08:37. > :08:40.Anita Mansi and the other unexpected death, they say that is
:08:40. > :08:44.still being investigated and the point out that all surgery carries
:08:44. > :08:48.risks but they are served that one patient developed pneumonia and the
:08:48. > :08:52.other died of natural causes. NHS Hertfordshire said it provided
:08:52. > :08:57.intensive support so despite its best efforts was disappointed there
:08:57. > :09:03.were still problems. It turned down an interview. One of the few people
:09:03. > :09:05.who would stand up for the centre is this man, achieve Executive of
:09:05. > :09:15.East Cumbria Family Support Association. He said he wants to
:09:15. > :09:17.
:09:17. > :09:22.find a way forward. You have to look at the bigger picture. The
:09:22. > :09:28.level of care under the current regime is excellent. What is the
:09:28. > :09:34.problem has been when that they are actually seen and therefore at the
:09:34. > :09:37.appointments system is quite poorer. This is not a service that is up to
:09:37. > :09:45.scratch? It is not about money and it's not about the management. It
:09:45. > :09:50.is about working together to progress the system forward. In the
:09:50. > :09:53.last two and a half months I have made huge inroads, we have looked
:09:53. > :09:58.at mystery shop environment, we have looked at the whole
:09:58. > :10:02.appointments system and the touch points and that has been progress.
:10:02. > :10:06.That would never happen in the NHS. In theory, the private company
:10:06. > :10:11.should be running at this hospital for another four years, but tonight
:10:11. > :10:15.there are more doubts about his contract. Local NHS bosses have
:10:15. > :10:22.said they do not want to carry on overseeing the privatisation deal
:10:22. > :10:30.after the spring. Now there's something you think we should
:10:30. > :10:34.investigate, e-mail me. You watching Inside Out, still to come,
:10:34. > :10:38.I will be meeting the people from Wells-next-the-sea who made sure
:10:38. > :10:42.the whole town did well from the new wind farm. I did not think we
:10:42. > :10:50.would have a look again. We went out of our way to see whether we
:10:50. > :10:53.could supply them. My first order was about �46,000. Queues at the
:10:53. > :10:56.Dartford Crossing are a major headache for the thousands of us
:10:56. > :11:00.who have to use it to get between Essex and Kent and we have to pay
:11:00. > :11:10.to use it even though the bridge and the tunnel were both paid for a
:11:10. > :11:11.
:11:11. > :11:21.long time ago. Tony Blackburn has been behind the scenes to find out
:11:21. > :11:21.
:11:21. > :11:27.why. This is the tunnel that I used at least twice a week coming from
:11:27. > :11:30.Kent and normally it is really stalled up. Going south, everyone
:11:31. > :11:35.is on the bridge, in nearly every day you will hear of jams tailing
:11:35. > :11:41.back along the M25 into Essex. This is the Queen Elizabeth Bridge,
:11:42. > :11:47.we're not even on the bridge yet and the traffic is crazy. This is
:11:47. > :11:56.at 8:05am. This is not too bad. We are at least moving. This puts at
:11:56. > :11:59.least another 15 minutes on what 160,000 vehicles pass through the
:11:59. > :12:02.tolls here every day. Dartford is the busiest crossing in the South
:12:02. > :12:08.East. With so much traffic, it just takes one incident for everything
:12:09. > :12:14.to grind to a halt. Keeping the traffic moving falls to the
:12:14. > :12:18.Highways Agency, who also deal with crises.
:12:18. > :12:25.Our colleagues have gone to speak to him, he is having a panic attack
:12:25. > :12:31.and cannot drive on. They will try come to a place of safety. Hold
:12:31. > :12:34.traffic, hold traffic. Down below, a lorry has arrived that is too
:12:34. > :12:37.high to get through the older left- hand tunnel. The Highways Agency
:12:37. > :12:40.officers have to reverse the lorry back, which means closing the tolls.
:12:40. > :12:49.Meanwhile, the traffic stacks up. The lorry is then escorted through
:12:49. > :12:55.the larger right-hand tunnel. So you are driving in the centre lane
:12:55. > :13:00.now, if I did that I would get the horn honked at me! Straddling the
:13:00. > :13:03.middle lane, nothing can come passed us. This is the main route
:13:03. > :13:06.from France to south-east England and for a long time they have been
:13:06. > :13:16.trying to work out how to keep the traffic flowing over this part of
:13:16. > :13:22.
:13:22. > :13:28.There has always been demand to get from one side of the Thames to the
:13:28. > :13:30.other on this stretch of water. Back in the 11th Century, nuns from
:13:30. > :13:33.Dartford ran a ferry which transported pilgrims heading down
:13:33. > :13:38.to Canterbury. The first attempt at a tunnel here was back in 1797,
:13:38. > :13:43.opposite Tilbury Fort. It was to be a way of getting the Kent Garrison
:13:43. > :13:51.over quickly if Essex came under attack from the Dutch. They
:13:51. > :13:57.abandoned that tunnel because the shaft filled with water. Legend has
:13:57. > :14:00.it when the Kent Garrison came over to pay the toll bridge garrison at
:14:00. > :14:06.cricket, they suddenly got their Bea neck out and somebody got
:14:06. > :14:09.killed. The ferries continued carrying passengers, but in the
:14:09. > :14:14.early 20th Century pressure again grew to build a tunnel at Dartford.
:14:14. > :14:17.This is the local newspaper from 1938? It is recording on this
:14:17. > :14:24.particular day the break through between the two tunnels, one from
:14:24. > :14:29.Essex, one from Kent. The miners are inside, breaking through.
:14:29. > :14:34.Working in compressed areas? -- compressed air? Sometimes they get
:14:35. > :14:39.the bends, like divers. Horrendous conditions? Absolutely. Just
:14:39. > :14:45.working in the mind, if you are claustrophobic it would not be nice,
:14:45. > :14:49.and very hard work. And then the World War...? World War II broke
:14:49. > :14:52.out as they finished the tunnel. There was no money from the
:14:52. > :14:58.government to finish the work, so it was flooded and abandoned.
:14:58. > :15:02.miles from London, they are digging the biggest road tunnel! After the
:15:02. > :15:07.war, work continued in earnest with diggers break -- diggers working at
:15:07. > :15:11.a rate of six feet per day. The crossing became the main route for
:15:11. > :15:17.commuters and by the late 60s 12,000 cars were using it every day.
:15:17. > :15:27.Demand also great, a second tunnel was commissioned. -- demand was so
:15:27. > :15:32.great. Miners and engineers descended on Thurrock, many sending
:15:32. > :15:35.their wages home to their families. Rory, who worked on the tunnel, is
:15:35. > :15:45.now a musician whose lyrics reflect the problems faced by a migrating
:15:45. > :15:52.workforce. Camaraderie was always something that plotted through 12,
:15:52. > :15:57.14 hour shifts. But I found initially the biggest problem was,
:15:57. > :16:00.are you Irish? Are you this, are you that? You were sort of
:16:00. > :16:05.stigmatised, there was a lack of empathy and understanding with the
:16:05. > :16:09.fact that you had to work away from home. I slept in the car a few
:16:09. > :16:15.times, I have to because I could not get digs. The second Dartford
:16:15. > :16:18.Tunnel was finished in 1980, and it had cost �50 million. Worthy of a
:16:18. > :16:24.grand opening, and to perform the ceremony the Mayors of Essex and
:16:24. > :16:30.Kent enlisted the help of a local lad. The start of the show was nine
:16:30. > :16:35.year old then Martin. Did you expect it to be is busy when you
:16:36. > :16:41.opened it? When I opened it, it was nice and peaceful. With all of this
:16:41. > :16:46.going on, it is just as bad as when we first used to travel. Do you
:16:46. > :16:50.come back to the tunnel to see it? I travelled this way quite often
:16:50. > :16:53.for work and personal reasons. you see it as your tunnel? It is my
:16:53. > :17:00.tunnel! Before long, a record number of cars were using the
:17:00. > :17:04.tunnel. Liz King was an engineer here at the time. As somebody who
:17:04. > :17:09.goes through the tunnel, I think, on top of this is a lot of water.
:17:09. > :17:17.How do you keep it from coming through? Presumably they are
:17:18. > :17:22.watertight? I can assure you they are! It is very, very sound.
:17:22. > :17:31.hit 100,000 vehicles for the first time? And remember it vividly, the
:17:31. > :17:34.general manager said it, it was in the early 90s. The bridge will
:17:34. > :17:38.carry four lanes of traffic southbound, linking Essex and Kent
:17:38. > :17:42.in one sweep of concrete and steel. Tolls will be paid on the south
:17:42. > :17:46.side of the river for the next 20 years. When they had built the
:17:46. > :17:51.second term will, they realised it was not enough so they built the
:17:51. > :17:54.Queen Elizabeth II bridge, from Purfleet to Dartford. It cost �120
:17:54. > :18:02.million, which we finished paying back in tolls in 2003. And now,
:18:02. > :18:06.guess what? The tolls are still there. We are being asked to pay
:18:06. > :18:10.more, and it is still chock-a- block! A lot of people say, the
:18:10. > :18:16.fact this was paid for a long time ago, it was going to be free, why
:18:16. > :18:19.isn't it? You are right, it was paid for in 2003 and I am sure a
:18:19. > :18:23.lot of people want it free of charge. It is now more of a
:18:23. > :18:27.congestion charge to manage demand at the crossing. So there is a
:18:27. > :18:33.problem of congestion? You will get rid of the boots, it will be free-
:18:33. > :18:39.flowing traffic? As best as we can make it, yes. There will still be a
:18:39. > :18:44.charge for that, but it will be seen this, it there will be not
:18:44. > :18:49.stopping at booths, like the London congestion charge. There is a
:18:49. > :18:53.longer term plan for another crossing elsewhere around this area.
:18:53. > :18:57.Will that be a tunnel or the bridge? I don't know, it is in the
:18:57. > :19:02.early conceptual stage. We know we need another crossing, the current
:19:02. > :19:05.crossing cannot cope. Automatic charging will start to pay for
:19:05. > :19:13.another Dartford crossing. Let's hope it considerably reduces the
:19:13. > :19:22.queues. Meanwhile, all we can do is grin and bear it. Look, it is
:19:22. > :19:25.Not everyone is keen on offshore wind farms but there is a town on
:19:25. > :19:32.our coast that decided they would make the best of it, and they
:19:32. > :19:36.reckon that they could teach her the communities a thing or two. --
:19:36. > :19:40.the h o the communities. Wells-next-the-Sea, a charming
:19:40. > :19:46.seaside town. Nestling on the north Norfolk coast, there's been a port
:19:46. > :19:49.here for more than 700 years. A small fishing fleet still works out
:19:49. > :19:59.of the harbour. And, every summer, 10,000 people make Wells their
:19:59. > :20:02.holiday destination. When work started on an offshore wind farm
:20:02. > :20:07.out to sea, some people here thought it could damage the town.
:20:07. > :20:17.But others saw it as a great business opportunity to make money
:20:17. > :20:19.
:20:19. > :20:26.from big international companies. Cheryl Crawford runs a B&B in Wells.
:20:26. > :20:32.Morning, Ole! And it is not just tourists who stay here now. Do you
:20:32. > :20:37.have any toast? I will bring it for you. What difference has had in the
:20:37. > :20:43.wind farm made to your business? has helped cash flow through winter,
:20:43. > :20:47.it has meant that if I have rooms full for longer, really. It has
:20:47. > :20:51.made an impact. It has enabled me to make improvements on the House
:20:51. > :20:56.that I would not have been able to do. Most of them are coming from
:20:56. > :21:02.Norway, some of them from Scotland, some from Denmark, but most of them
:21:02. > :21:06.are coming from Norway. Were you always in favour of the wind farm,
:21:06. > :21:10.or just now because you are making money out of it? At the end of the
:21:10. > :21:15.day I know there are pros and cons about turbines, but unless you kind
:21:15. > :21:21.of keep building them in practice we will never get it right. So, yes,
:21:21. > :21:29.I am a supporter of it. Norwegian engineers working on the wind farm
:21:29. > :21:33.often stay at B&Bs in Wells. I have been here for almost to year. Bob
:21:33. > :21:40.and Cheryl made a special room for me, it was their office and I said,
:21:40. > :21:45.why can't you change it to a room for me? They thought about it for a
:21:45. > :21:51.while and after that they did that. Now I don't have to have so many
:21:51. > :21:54.weeks in advance, because when you are on a project, that timescale,
:21:54. > :21:58.schedule changes. During construction, 150 people have been
:21:58. > :22:04.working on the wind farm. And, once operational, it will be run for at
:22:04. > :22:13.least 50 years, employing engineers and technicians. The local butchers
:22:13. > :22:17.has seen a massive rise in orders, thanks to demand from the wind farm.
:22:17. > :22:22.We did not think that we would ever have a look-in as a local business.
:22:22. > :22:27.We went out of our way to try to see whether we could supply them,
:22:27. > :22:33.and try to provide them with all local produce. They actually liked
:22:33. > :22:37.the idea and invited us to give a quote. And we now supply them,
:22:37. > :22:44.which is really good to us, especially in the wintertime, which
:22:44. > :22:51.is our no time. What kind of orders are you getting? My first was
:22:51. > :22:57.�46,000. We normally get between 40 and 50,000 a month. They are really
:22:57. > :23:07.good orders. All of our supplies go to a ship, a floating hotel off the
:23:07. > :23:07.
:23:07. > :23:16.coast of Wells. On there, there are about 150 people and we supply that.
:23:16. > :23:22.How many pork chops have you got? We will start packing if you now. -
:23:22. > :23:28.- packing a few. One of Arthur's neighbours is doing all right, as
:23:28. > :23:34.well. I thought they would get it on big suppliers, I did not think
:23:34. > :23:40.they would come locally. There is a lot of stuff. We have a bad 180-200
:23:40. > :23:43.kilos per box, and they have 12 per week. But it is not just the
:23:43. > :23:49.greengrocer's. All along the High Street, others are getting extra
:23:49. > :23:53.trade, including the opticians and the hairdressers. Wells-next-the-
:23:53. > :23:56.Sea is really popular with tourists. At the peak of summer, the place is
:23:56. > :23:59.packed with people spending money. But in the winter that money dries
:23:59. > :24:09.up, so keeping businesses going in the lean months has always been a
:24:09. > :24:10.
:24:11. > :24:15.challenge. As you can see, we cover a whole wide range of products.
:24:15. > :24:20.Ludlam's chandlery business used to rely on mostly summer trade.
:24:20. > :24:23.turnover has gone from approximately 20,000 a month to in
:24:24. > :24:28.excess of �250,000 a month. Basically it is thanks to the wind
:24:28. > :24:34.farms and the efforts they have put in to us as much of -- as much as
:24:34. > :24:38.the effort we put into them. this all started from...? From a
:24:38. > :24:42.phone call. Even though Wells is a seaside town, the quay is actually
:24:42. > :24:45.a mile from the open sea. This outer harbour is like a taxi rank
:24:45. > :24:49.for the wind farm. Engineers and technicians, heading out to sea,
:24:49. > :24:54.come here and board their transfer vessels. It is also where supplies
:24:54. > :25:02.from the town are loaded and taken to Sheringham Shoal. And the
:25:02. > :25:06.harbour master, Robert Smith, oversees operations. Wells,
:25:06. > :25:11.predominantly, is a tourist town. Most of the jobs are seasonal and,
:25:11. > :25:15.dare I say, lowly paid. But this is a brilliant opportunity for people
:25:15. > :25:18.to get really good Koreas, good salaries, and that lets them by a
:25:18. > :25:22.house in the town and stay here, and that is a problem we have had
:25:22. > :25:26.for years. Has there been much opposition to the wind farm?
:25:26. > :25:29.course, it is change and people don't like change. Some people are
:25:29. > :25:34.scared of change. We live in a special place, a beautiful area and
:25:34. > :25:39.people were worried it would spoil it. We have changed things, but it
:25:39. > :25:46.is not spoiled. They will build these wind farms of our post. The
:25:46. > :25:49.seascape is going to change, let's see the benefits -- off our coast.
:25:49. > :25:52.Now, to make sure there's not too much disruption through the town,
:25:52. > :26:02.all the supplies are loaded here, then taken to the outer harbour,
:26:02. > :26:05.
:26:05. > :26:09.This is just one small delivery to the wind farm. Since work started,
:26:09. > :26:19.the town's economy has done very well. Millions of pounds has been
:26:19. > :26:25.
:26:25. > :26:30.put into local businesses as a We will be here for quite a few
:26:30. > :26:33.years. That is very important to the supply chain, the
:26:33. > :26:41.infrastructure and the business partners. You have to start on day
:26:41. > :26:47.one. It is positive for the local butcher, baker, but also it is good
:26:47. > :26:56.for us to practise to develop this logistical change, because of
:26:56. > :26:59.running an offshore wind farm needs logistics, spare parts, people.
:26:59. > :27:05.you think there would be more opposition to what you wanted to do
:27:05. > :27:09.if you had not used local businesses? May be, but we are
:27:09. > :27:14.using the local community to recruit and train people to work
:27:14. > :27:19.here. We are involving around 100 people, we will be here for almost
:27:20. > :27:29.50 years, said this is part of the long-term strategy to make this an
:27:29. > :27:33.interesting company to work for. This floating hotel or flotel can
:27:33. > :27:42.be home to 150 people at any given time and is the final destination
:27:42. > :27:45.for supplies from Wells. More wind farms are being planned all the
:27:45. > :27:50.time. Two more have been approved of the Norfolk coast and all will
:27:50. > :27:57.meat supplies. Other communities may be able to learn a thing or two
:27:57. > :28:01.from Wells-next-the-Sea. If it is going to be off Yorkers, you must
:28:01. > :28:04.have some of the benefits. I have spoken to other harbour masters who
:28:04. > :28:09.had visited Wells to see how we have done it, from Cornwall, from
:28:09. > :28:15.Scotland, using us as a model. It will change opposed and, see what
:28:15. > :28:19.benefits you can get from it. -- it will change your coastline.
:28:19. > :28:23.That is it, we have come to the end of the programme and the series. If
:28:23. > :28:31.you think there is something we should look into, send me an e-
:28:31. > :28:34.And I am at Twitter. Have a great Christmas, I will see you in
:28:34. > :28:38.January when I am back with these stories from the East.
:28:38. > :28:42.We will be star-gazing, finding out about the campaign to keep the
:28:42. > :28:46.night sky is dark. Why care homes are going unchecked,
:28:46. > :28:50.we reveal the scale of abuse in the east. My mother said something like,