:00:00. > :00:08.Here's what's coming up on tonight's show.
:00:09. > :00:11.With Airbnb's bookings booming, we ask, are they damaging
:00:12. > :00:13.Always the young people out here looking
:00:14. > :00:19.They are all going to the tourists, and we have nowhere to live.
:00:20. > :00:22.We reveal how Tesco has been selling us
:00:23. > :00:25.bargains that aren't bargains at all.
:00:26. > :00:28.I'm sure these bargains were on special offer,
:00:29. > :00:34.But according to my receipt, I paid full price.
:00:35. > :00:37.And as Met police chief Sir Bernard Hogan
:00:38. > :00:42.Howe steps down, he talks with us about his successes and failures.
:00:43. > :00:46.When I joined, our work card said to serve without fear or favour.
:00:47. > :00:48.So you've got to do what you think is
:00:49. > :00:50.the right thing to do, whether it is pleasant,
:00:51. > :00:53.whether it leaves you with a problem to resolve, you've got to do
:00:54. > :01:05.The home sharing website Airbnb has become massively successful, and
:01:06. > :01:08.London, well, London is one of the most popular places
:01:09. > :01:13.Some critics, though, claimed that success has come at a
:01:14. > :01:16.price, that short-term sublettings to tourists are driving up prices
:01:17. > :01:21.available to those who want to rent long term.
:01:22. > :01:34.Peter and Bullent are making sure all is perfect
:01:35. > :01:42.for tourists to stay at each of their flats.
:01:43. > :01:43.This is a flat I have in Notting Hill.
:01:44. > :01:52.I can let the whole place out and got somebody
:01:53. > :01:54.coming to stay who's here for the weekend
:01:55. > :01:57.It's been one of the world's fastest-growing travel companies.
:01:58. > :02:00.Transforming the way many book holidays.
:02:01. > :02:04.To stay in people's homes, rather than a traditional hotel.
:02:05. > :02:08.When I booked the trip, my friend said I was crazy.
:02:09. > :02:12.Why would I stay in someone else's house?
:02:13. > :02:15.It's a question three then students who
:02:16. > :02:18.rented out space on their floor to pay their rent are pretty glad they
:02:19. > :02:23.Now valued at a cool $30 billion, with London its second
:02:24. > :02:31.Peter and Bullent are clear why they go for tourists, rather than a
:02:32. > :02:35.When you are taking on a short-term tenant, you're
:02:36. > :02:38.probably getting something like double the rental you would have
:02:39. > :02:44.You return about 30% more as you'd put if
:02:45. > :02:51.And Peter's guests have arrived now, to use the
:02:52. > :03:01.I often do feel I get more for my money because with a
:03:02. > :03:04.hotel, you're just paying for one room, but when you rent an apartment
:03:05. > :03:09.or a home, you have the use of the kitchen, you have a living room
:03:10. > :03:17.It's clear Airbnb has had a seismic effect, and brought huge
:03:18. > :03:21.But some fear it may be putting pressure on
:03:22. > :03:23.London's long-term rental housing market and possibly contributing to
:03:24. > :03:30.Soaring rents, more chasing fewer affordable
:03:31. > :03:36.Could short-term letting sites like Airbnb be reducing the
:03:37. > :03:45.He's been trying to rent a property for more
:03:46. > :03:48.than a year near Ladbroke Grove, to be near his work.
:03:49. > :03:49.All the property has been overpriced, couldn't really
:03:50. > :03:54.So at the moment I'm currently living with my mum and dad
:03:55. > :03:58.Many feel the flood of short-term lets has removed
:03:59. > :03:59.thousands of homes off the long-term rental market.
:04:00. > :04:04.And pushed up prices for those like Daniel.
:04:05. > :04:07.To get more of a picture, we asked Airbnb for a
:04:08. > :04:10.precise breakdown of where and how many London homes are being
:04:11. > :04:16.They refused, so we had to go elsewhere.
:04:17. > :04:18.This independent website minds the Airbnb site for
:04:19. > :04:23.data, to allow you to see where homes are being advertised.
:04:24. > :04:26.In red for whole homes, green for rooms.
:04:27. > :04:38.York housing activist Murray Cox is inaccurate.
:04:39. > :04:41.But Murray has been contacted by a number of London
:04:42. > :04:48.councils concerned about the spread of air Airbnb.
:04:49. > :04:50.councils concerned about the spread of Airbnb.
:04:51. > :04:52.I know London has affordability issues, and so people
:04:53. > :04:55.are finding they can make more money by renting a home on Airbnb instead
:04:56. > :04:59.of to a renter, and then that is problematic for our cities,
:05:00. > :05:01.and we don't want our cities to become
:05:02. > :05:10.New figures obtained by Inside Out from
:05:11. > :05:13.Murray's website show the scale of the spread of Airbnb.
:05:14. > :05:16.There are many rooms rented out, but what
:05:17. > :05:25.you're seeing here is a snapshot of whole homes up for rent.
:05:26. > :05:29.Smaller numbers in places like Havering , Harrow and
:05:30. > :05:32.Moving closer in via Brent, Lewisham and Ealing to
:05:33. > :05:35.And thousands in areas close to London's tourist
:05:36. > :05:40.Like Hackney, Camden and Westminster.
:05:41. > :05:44.Across the capital, more than 27,000 whole homes on just
:05:45. > :05:49.It's a small percentage overall, but it affects some
:05:50. > :05:59.Where Daniel is on the verge of giving up.
:06:00. > :06:02.I'm pretty outraged about it because all
:06:03. > :06:05.those young people out here looking for properties for the first time,
:06:06. > :06:09.they're all just going to tourists and we have nowhere to live.
:06:10. > :06:12.But Airbnb reject the view that they have a role
:06:13. > :06:17.There's countless studies around as to what
:06:18. > :06:22.Population rising, there's been more than 1
:06:23. > :06:24.million people added in
:06:25. > :06:27.London in the last ten years, and there's only been 20,000 houses
:06:28. > :06:29.built, so we believe we are a negligible
:06:30. > :06:34.to work on the controls of home sharing to mean it continues to be
:06:35. > :06:40.In May 2015, Airbnb celebrated a change in
:06:41. > :06:45.If you've seen a house floating down the Thames and
:06:46. > :06:46.you're wondering why, it's from Airbnb.
:06:47. > :06:49.We are celebrating home sharing and a recent change in legislation
:06:50. > :06:52.which means Londoners are free to share their homes
:06:53. > :06:58.Until then it was illegal to short let in London without planning
:06:59. > :07:02.But the government changed the law to allow Londoners to
:07:03. > :07:06.do so, but only up to a maximum of 90 days.
:07:07. > :07:10.It's allowed Airbnb to rapidly expand, but the 90 day rule was
:07:11. > :07:15.With some blocks in London turning into
:07:16. > :07:21.What we wanted was for Airbnb to be proactive and to make
:07:22. > :07:25.this enforcement and to make sure people weren't flouting the law.
:07:26. > :07:32.Airbnb came under huge political pressure to act, and fast.
:07:33. > :07:35.So London mayor Sadiq Khan stepped in to wave
:07:36. > :07:42.And then Airbnb made a dramatic announcement.
:07:43. > :07:45.From this spring, home lets that total more than 90 days in
:07:46. > :07:49.Any landlord that tries will be blocked from
:07:50. > :08:02.Why have regulation there in the first place?
:08:03. > :08:09.Bulent has four homes he's been marketing commercially on
:08:10. > :08:14.And says landlords will just move to competing sites.
:08:15. > :08:19.There are many other options, many other
:08:20. > :08:22.ways of marketing the property as well.
:08:23. > :08:26.We asked competitors of Airbnb, like HomeAway, TripAdvisor,
:08:27. > :08:29.Expedia, if they and others would follow
:08:30. > :08:31.Airbnb in cracking down on
:08:32. > :08:46.The answer seems to be no, it's still entirely down to the landlord.
:08:47. > :08:48.And even on Airbnb, landlords are now threatening
:08:49. > :08:56.One Airbnb host who didn't want to be identified with three homes on
:08:57. > :09:02.It's pretty easy, we'll just go on as before.
:09:03. > :09:05.When the 90 day rule come sup, I'll reregister
:09:06. > :09:09.the homes I have now so
:09:10. > :09:12.it looks like they're different homes in a slightly different
:09:13. > :09:16.I know of many other landlords planning to do the
:09:17. > :09:20.Airbnb says it will crack down on any landlords it
:09:21. > :09:30.And says those rules will have an impact.
:09:31. > :09:33.Other world cities have cracked down hard.
:09:34. > :09:36.In New York it is illegal to even advertise lets of
:09:37. > :09:42.And in Berlin, you can't rent out more than half
:09:43. > :09:45.your home for a short period without a permit.
:09:46. > :09:48.It's still too early to see what impact the new rules will
:09:49. > :09:52.have in London, but the pressure is mounting to do more
:09:53. > :10:03.in a city grappling with an acute housing shortage.
:10:04. > :10:06.Now then, still to come on tonight's show.
:10:07. > :10:09.He's a star, nothing is too much fuss.
:10:10. > :10:13.How does he compare with politicians?
:10:14. > :10:25.How often do you check the receipt when you shop at
:10:26. > :10:29.We all take it for granted that the price you see
:10:30. > :10:33.you pay at the till, but what if it's not?
:10:34. > :10:35.Jonathan Gibson has been investigating the not so special
:10:36. > :10:40.offers costing shoppers dear at Britain's biggest supermarket.
:10:41. > :10:50.Most of us are, and Tesco knows it, too.
:10:51. > :10:52.That's why the shelves at Britain's biggest
:10:53. > :10:54.supermarket are full of
:10:55. > :10:58.Money off this, buy two for that, you get the drift.
:10:59. > :11:01.And we all take it for granted that the price
:11:02. > :11:04.on the shelf is the price we'll pay at the till.
:11:05. > :11:07.But what if things don't quite add up when you
:11:08. > :11:13.I've just bought a few bits at Tesco.
:11:14. > :11:17.And I'm sure these products were on special offer.
:11:18. > :11:24.But according to my receipt, I paid full price.
:11:25. > :11:30.I've paid 60% more than the deal on the shelf.
:11:31. > :11:37.At another Tesco store, I spot two for ?2 for ice cream, but
:11:38. > :11:40.at the till, it's the full price as well.
:11:41. > :11:49.Martin works for Trading Standards and says the law of
:11:50. > :11:56.They must put a price on goods so you know what you
:11:57. > :12:01.And that price must be accurate so you don't get
:12:02. > :12:04.charged more than you thought you were going to pay.
:12:05. > :12:09.And with more than 3500 stores nationwide, Tesco should be
:12:10. > :12:19.So I'm using my phone and some secret
:12:20. > :12:21.cameras to see how many offers on the shelves
:12:22. > :12:22.don't go through at the
:12:23. > :12:28.The gingerbread, they are on offer two for ?3 but it hasn't
:12:29. > :12:34.And the cat food, the deal was three for ?8.
:12:35. > :12:47.Those time periods are just too long.
:12:48. > :12:52.Multi-buy deals are being left on the shelves after the tills
:12:53. > :13:01.Do you get that a lot where the prices on the
:13:02. > :13:14.shelf are not matching the prices on the till?
:13:15. > :13:22.The same thing is happening in Coventry.
:13:23. > :13:25.And down the road at this Tesco Express, I had to ask
:13:26. > :14:01.And in a store this small, that shouldn't take long.
:14:02. > :14:06.I've started making a list of how many offers are
:14:07. > :14:09.But is what's happening here in the West
:14:10. > :14:10.Midlands also happening across the country?
:14:11. > :14:16.Because if it is, it's not just a problem for Tesco, it's a
:14:17. > :14:26.At this Tesco store at Liverpool, sauce marked ?1
:14:27. > :14:37.on the shelf is almost double at the checkout.
:14:38. > :14:40.And at another store nearby, I'm left completely confused by the
:14:41. > :14:44.offers on the shelves and what I'm charged at the checkout.
:14:45. > :14:47.If there are just too many offers changing
:14:48. > :14:52.too frequently, so that store staff can't really be expected to
:14:53. > :14:57.understand them, comply with all the changes,
:14:58. > :14:59.then that is something Tesco head office needs to think
:15:00. > :15:20.And there's plenty to think about at another store in Leeds.
:15:21. > :15:22.Doing now what somebody should have done hours,
:15:23. > :15:46.And as I head across the country, the same thing keeps happening.
:15:47. > :16:17.It doesn't seem a terribly difficult or perhaps that longer job
:16:18. > :16:20.just to walk round the store, assuming everybody knows what
:16:21. > :16:25.To go around and tear off anything that has had its
:16:26. > :16:38.And it's not just shoppers left confused,
:16:39. > :16:52.as older, new promotions end up side by side.
:16:53. > :16:54.The longer the offer has been wrong, the bigger the
:16:55. > :16:58.failure of diligence and the more worried I am, frankly.
:16:59. > :17:00.In that case, he's not going to like what's
:17:01. > :17:09.At this store, the cashier checks the out of date
:17:10. > :17:13.And when I returned the next day, neither does someone else.
:17:14. > :17:16.So a week later I go back and it's still on
:17:17. > :17:20.And when I return a month later, yes, still on the shelf.
:17:21. > :17:21.The fourth worker finally removes it.
:17:22. > :17:26.That is very bad, it's pretty basic that if one customer is shown
:17:27. > :17:31.something wrong, then it is put right to stop other customers being
:17:32. > :17:43.But at 33 of the 50 stores I went to, the till price was
:17:44. > :17:48.If customer A has come back and complained and been
:17:49. > :17:49.refunded, that doesn't mean there weren't 20 other
:17:50. > :17:51.customers who didn't spot it and didn't complain.
:17:52. > :17:58.There were obviously major problems with their control of
:17:59. > :18:03.It's the special offers that bring customers in, make
:18:04. > :18:06.people reach for more and perhaps spend a little bit more than they
:18:07. > :18:08.meant to when they came into the store, so that is
:18:09. > :18:16.The company wouldn't provide anyone to interview, but after reviewing
:18:17. > :18:41.Following our investigation, Britain's biggest supermarket
:18:42. > :18:46.double checking the accuracy of every price in every store.
:18:47. > :18:50.That's more than 3500 stores across Britain.
:18:51. > :19:00.Sir Bernard Hogan Howe is preparing to
:19:01. > :19:04.step down from his role as head of the Met Police,
:19:05. > :19:07.one of the highest profile jobs in the capital.
:19:08. > :19:09.BBC's London's home affairs correspondent Nick Beake has been
:19:10. > :19:12.granted unprecedented access to a man who,
:19:13. > :19:17.years, has headed up one of the world's largest police forces.
:19:18. > :19:19.And Sir Bernard talks candidly to him about
:19:20. > :19:22.his ups and downs of his time in office,
:19:23. > :19:23.how he likes to unwind and
:19:24. > :19:33.This is how London's top cop likes to relax.
:19:34. > :19:39.When you're out riding, you can't think about
:19:40. > :19:41.anything else, the whole world goes away.
:19:42. > :19:44.It's a welcome break from those grillings
:19:45. > :19:49.The worst thing about his job, he says.
:19:50. > :19:52.This is Oliver, his favourite horse in the Met.
:19:53. > :19:55.He's a star, nothing is too much fuss.
:19:56. > :20:00.How does he compare with politicians?
:20:01. > :20:15.Being the commissioner is the most stressful and relentless job
:20:16. > :20:19.So what does Sir Bernard do when he gets a day off?
:20:20. > :20:27.And so as football fans streamed to the Chelsea-Arsenal
:20:28. > :20:32.Volunteering on the front line in the mounted branch.
:20:33. > :20:34.Can I just say, it's the first football
:20:35. > :20:43.During the last five and half years, I've got round every football ground
:20:44. > :20:50.Sir Bernard Hogan Howe rode to the rescue after the Met had lost
:20:51. > :20:52.two commissioners in the space of only
:20:53. > :21:07.Sir Bernard took over just six weeks later.
:21:08. > :21:09.The police and some communities seemed as far
:21:10. > :21:16.How frightening is that to see 26 boroughs have got
:21:17. > :21:19.It's terrifying, because it meant order's
:21:20. > :21:23.broke down and that thin veneer of civilisation has disappeared.
:21:24. > :21:26.And that's got to be a worry for all of us
:21:27. > :21:27.because the weak suffer in
:21:28. > :21:31.So for me, one of the major things we've got to do
:21:32. > :21:34.was to try and understand what happened, make sure it doesn't
:21:35. > :21:38.And so one thing he did was to order a reduction in the
:21:39. > :21:40.use of the controversial tactic stop and search.
:21:41. > :21:42.Which often targeted young black men.
:21:43. > :21:45.And he championed a new approach he called total
:21:46. > :21:51.The criminals do not have bureaucratic meetings with minutes
:21:52. > :21:55.to go out and rob a bank or to nick a car.
:21:56. > :21:59.They just get on with it, so we've got to be as nimble, thorough
:22:00. > :22:02.and at times ruthless as they have been.
:22:03. > :22:05.In the last year, knife and gun offences have gone up.
:22:06. > :22:07.But overall, on his watch, crime fell
:22:08. > :22:16.nearly 20%, at a time when the Met had to save ?600 million.
:22:17. > :22:19.Five aside football once a week has kept
:22:20. > :22:25.He says he chose team players without egos to
:22:26. > :22:31.And it was the ultimate team event which
:22:32. > :22:41.The Olympic summer of 2012, the eyes of the
:22:42. > :22:47.Of course we had the disruption of G4S,
:22:48. > :22:51.So they weren't able to deliver their part of the
:22:52. > :22:54.contract, the military had to come in so all the plans had to be
:22:55. > :22:58.In the six months preceding the Olympics, people didn't notice,
:22:59. > :23:02.Related to terrorism issues and charged, I
:23:03. > :23:06.And the Games passed without any security
:23:07. > :23:17.But two years later, in 2014, the terror threat level was raised
:23:18. > :23:21.with the emergence of the so-called Islamic State.
:23:22. > :23:23.It prompted these demonstrations of how the police
:23:24. > :23:28.The Met says at least ten terror plots have been
:23:29. > :23:34.And unlike other European capitals, there's been no big attack in
:23:35. > :23:39.But there's been speculation counter terror powers could be
:23:40. > :23:43.transferred from Scotland Yard to the National Crime Agency in the
:23:44. > :23:48.If we'd had, as they had in France, in November 2015, 130 people
:23:49. > :23:50.murdered, imagine that had happened in London.
:23:51. > :23:53.We'd all be saying what the hell happened there?
:23:54. > :23:56.Why didn't we know it was going to happen?
:23:57. > :23:59.I suspect by now we would have changed
:24:00. > :24:03.And I would argue that at the time of a serious
:24:04. > :24:06.threat, and we are agreeing there is a serious threat, you don't start
:24:07. > :24:15.Trying to build good relationships with
:24:16. > :24:19.London's various communities has been a priority.
:24:20. > :24:30.And the relationship with City Hall has been vital.
:24:31. > :24:32.Every time Boris the mayor talked about you, we went
:24:33. > :24:41.You've worked with two mayors, Boris, your first.
:24:42. > :24:43.If you were to describe the man in three words?
:24:44. > :24:53.I was only reflecting the other day that over the
:24:54. > :24:55.years, I've had a lot of meetings with him.
:24:56. > :24:58.And every meeting I have left him, I've felt better.
:24:59. > :25:00.I don't think I've had a meeting where you felt, oh, crikey,
:25:01. > :25:07.But the relationship with the press has been strained at best.
:25:08. > :25:16.Some national newspapers turned their fire on him.
:25:17. > :25:23.He believes it was an art revenge for journalists being arrested for
:25:24. > :25:26.alleged phone hacking and payments to public officials. If there's a
:25:27. > :25:30.headline saying this is the man he shames British policing, which you
:25:31. > :25:35.will have known someone wrote, how does it feel? I know they've got an
:25:36. > :25:41.agenda, don't accept it at all. They are entitled to serve you. They have
:25:42. > :25:45.not had a good look at themselves. If they love themselves in the
:25:46. > :25:52.mirror sometimes, we've been on the side of right and they haven't.
:25:53. > :25:55.Another low was operation in Midland, the bungled investigation
:25:56. > :26:00.into claims of a VIP paedophile ring that Westminster in the 70s and 80s.
:26:01. > :26:03.It to say that one of the hardest moments was having to having to go
:26:04. > :26:09.to a D-Day veteran to apologise, having to go to the widow of a
:26:10. > :26:13.former Home Secretary say, we disrupted your lives, people who
:26:14. > :26:18.were elderly, and I'm sorry, we got is wrong? Of course, nobody wants to
:26:19. > :26:22.do it. This is the first time I've said sorry to families, it is always
:26:23. > :26:28.demanding. It is not easy to accept your organisation ended up damaging
:26:29. > :26:31.people. But I think it's the right thing to do, to say sorry and point
:26:32. > :26:36.how you will stop it happening again. He could be staying on
:26:37. > :26:41.longer, but the new mayor Sadiq Khan extended his contract by only a year
:26:42. > :26:45.and could have been three. But submitted Hogan Knight denies there
:26:46. > :26:52.was a wreck. Sadiq Khan, the new there? He's a different type of
:26:53. > :26:57.person, he's another bright guy. He started off as a lawyer. He was a
:26:58. > :27:01.human rights lawyer who took on the police. I find to make balanced
:27:02. > :27:08.individual who listens clearly to the evidence. Sir Bernard Hogan Howe
:27:09. > :27:14.retired at the end of the month, there will be more Tibor Hose Ryden,
:27:15. > :27:18.holidays with his wife -- for horse riding. But after 40 years in
:27:19. > :27:22.uniform, he will be handing over the reins to a new commissioner. He is
:27:23. > :27:29.part of the London I love, there's so much happening, so people. What
:27:30. > :27:33.better place could you work? What better placed to Belize? I am proud
:27:34. > :27:43.I've had the opportunity, and it is a nice way to finish -- to police.
:27:44. > :27:47.That's nearly all from tonight. There will be no Inside Out next
:27:48. > :27:50.week, but we'll be back in two weeks' time with a special
:27:51. > :27:58.investigation. Breaking the wall silence.
:27:59. > :28:04.These women have been abused and abandoned by their British Asian
:28:05. > :28:08.husbands. Abandonment is a way of dehumanising woman. It's a way of
:28:09. > :28:13.strapping hair of her rights and reducing her to no more than a
:28:14. > :28:17.commodity. Crossed Indian subcontinent and cover thousands of
:28:18. > :28:21.brides have been deserted and shunned by their own communities.
:28:22. > :28:25.She feels she has no value, and society makes it that she has no
:28:26. > :28:31.value. Some are now speaking out against the injustices they face.
:28:32. > :28:39.They marry is, they bring is over and treaters like a dirty rag. And
:28:40. > :28:44.that's all from the street's Inside Out London. If you miss any of
:28:45. > :28:50.today's show, and you want to catch of, head to our website. Thank you
:28:51. > :29:02.for watching, see you in two weeks. Hello, I'm Alex Bushill
:29:03. > :29:04.with your 90 second update. Drug abuse, violence
:29:05. > :29:06.and faulty alarms. Just some of the major
:29:07. > :29:08.security failings a BBC investigation has uncovered
:29:09. > :29:11.at a Northumberland prison. Stay tuned for Panorama
:29:12. > :29:14.after Eastenders. Well, new research shows pensioner
:29:15. > :29:19.households are, on average, ?20 a week better off
:29:20. > :29:22.than those of working age. They say more older
:29:23. > :29:25.people are homeowners