:00:00. > :00:11.In the next half an hour we have an energy special. Are you missing out
:00:12. > :00:15.on Government help to keep your house warm? I have been to County
:00:16. > :00:20.Durham to find out. I'm gutted. I'm shocked to see how much is coming
:00:21. > :00:25.out. So basically I'm heating the street. Yes.
:00:26. > :00:29.We take to the road with the teams cracking down on energy themes. We
:00:30. > :00:35.have come to inspect the gas meter. It doesn't seem to be moving. It has
:00:36. > :00:39.teeth that have been taken off so only a fraction of the gas is
:00:40. > :00:44.recorded. We challenge two northern families to see how much they can
:00:45. > :00:49.save on their fuel bills. A lot of electricity going on in here. How
:00:50. > :00:52.often do you use the tumble drier? Average, three times a day. This is
:00:53. > :01:11.Inside Out. It is cold. It is dark. So I hope
:01:12. > :01:16.you're watching this somewhere snug. Last year, an extra 31,000 people
:01:17. > :01:22.died due to the winter cold. That's the highest figure for four years.
:01:23. > :01:25.Fuel bills are on the up so for some that means it is cold inside as well
:01:26. > :01:30.as out. Tonight, we put homes in County
:01:31. > :01:34.Durham, one of the north's fuel poverty black spots to the test and
:01:35. > :01:40.ask are we getting enough help to stay warm?
:01:41. > :01:43.There is a grave danger of your electricity being cut because you
:01:44. > :01:49.are using too much at home during peak hours. An old message given a
:01:50. > :01:56.new residence by rocketing fuel bills. Do try and cut it down,
:01:57. > :02:01.please. 51,000 households in County Durham
:02:02. > :02:06.are in fuel poverty. It means they earn than ?16,000 a year and spend
:02:07. > :02:13.over ?1200 on energy. It is claimed one of the main reasons for fuel
:02:14. > :02:17.poverty is cold, leaky homes. Is that true? Surely after years of
:02:18. > :02:21.lagging lofts and draft proofing doors that's a thing of the past.
:02:22. > :02:26.Well, we're putting houses in County Durham to the test to find out.
:02:27. > :02:31.Neville Parade, using an infrared camera, we map heat lost through bad
:02:32. > :02:34.insulation. They are the reds and yellows on screen. There is a
:02:35. > :02:39.problem. Time to tell the householder. Is your place difficult
:02:40. > :02:42.to heat? It is very difficult. We might have spotted where it is
:02:43. > :02:49.coming out of your house. Do you want to look? Yeah, I wouldn't mind.
:02:50. > :02:53.Come and have a look. The yellows and the whites and the reds so you
:02:54. > :02:57.can see around the windows, there is lots of yellow. Increased
:02:58. > :03:03.temperature here and the glazing itself. I don't know what to say,
:03:04. > :03:07.you know. It's shocking. Sharon's ground floor flat has no insulation.
:03:08. > :03:17.The yellow shows the heat leaking through its wall, of ?71 she gets on
:03:18. > :03:23.Jobseeker's alounsance, for than a third goes on energy. I pay top
:03:24. > :03:28.whack. You are either cold or hungry or sometimes I'm both. I only put
:03:29. > :03:33.the gas on to warm the house up. Like the boiler on an
:03:34. > :03:37.hour`and`a`half a day. The energy companies must provide financial
:03:38. > :03:42.help to low income customers. Sharon probably qualifies for warm home
:03:43. > :03:46.discount, ?135 off her electricity bills. Vulnerable pensioners get it
:03:47. > :03:50.automatically, but people like Sharon must apply for it. How does
:03:51. > :03:53.that make you feel knowing there is this money available, but you didn't
:03:54. > :03:57.know? Stupid. I could put the heating on for a couple more hours
:03:58. > :04:03.instead of an hour`and`a`half. The Government has a scheme to insulate
:04:04. > :04:09.homes like Sharon's by could slash fuel bills. Houses on the same
:04:10. > :04:15.street, the yellow ones are uninsulated, the but ones insulated.
:04:16. > :04:19.It is claimed the Government scheme to insulate the homes of those in
:04:20. > :04:24.fuel poverty isn't enough. It is not meeting the scale of the problem. We
:04:25. > :04:28.are urging them to bring forward much higher levels of funding to
:04:29. > :04:35.help us really drive home the energy efficiency measures that are needed.
:04:36. > :04:40.The Government disagrees. Last autumn, the Chancellor announced
:04:41. > :04:45.more funding and it was extending it out to 2017. We have got a five year
:04:46. > :04:54.programme. That's the longest we have ever seen an insulation
:04:55. > :04:57.programme like this. In County Durham, more and more
:04:58. > :05:03.people are going back to old`fashioned coal, they are so
:05:04. > :05:06.desperate to reduce bills. Coal merchants are doing a roaring trade.
:05:07. > :05:14.The fires give out a good heat in the house. They don't have to use as
:05:15. > :05:21.much central heating. The costs are being cut by half.
:05:22. > :05:30.The bomb houses built for workers. They have solid, concrete, walls and
:05:31. > :05:35.floors and flat roofs. A lot of red above the window. There is a big red
:05:36. > :05:40.patch. It could be a radiator or something. That's money that's being
:05:41. > :05:46.wasted easily? Yeah. We have got bad news to deliver. Janice works
:05:47. > :05:53.part`time and gets less than ?250 a week. ?25 go on heating much of it
:05:54. > :05:59.leaking through the red walls. There does seem to be a lot of reds and
:06:00. > :06:04.yellows. So basically, I'm heating the street? Yes, effectively. I'm
:06:05. > :06:12.gutted. I'm shocked to see how much is coming out. Inside, Janice's home
:06:13. > :06:17.is plagued by drafts shown by the blue. That's shocking are, isn't it?
:06:18. > :06:22.When it is windy, the blinds move. Black mould is a problem. There are
:06:23. > :06:29.plans to insulate the houses, but Janice may qualify for Warm Home
:06:30. > :06:34.Discount, but... No, I never heard of that. Nobody told us about it.
:06:35. > :06:39.A pattern emerges. Many who may qualify haven't heard of it. Those
:06:40. > :06:44.who have, often have problems getting it. I have applied several
:06:45. > :06:48.times. I haven't got it yet. I am just keeping my fingers crossed.
:06:49. > :06:55.Even the energy suppliers, who pay it, appear confused. We asked the
:06:56. > :07:01.big six how many customers in Durham were eligible to claim Warm Home
:07:02. > :07:08.Discount, NPower had figures. It estimates between 6,500 and 9,500 of
:07:09. > :07:14.its customers are part of the group eligible for WHD. But over half
:07:15. > :07:19.claim it. If that was typical for all energy companies then between
:07:20. > :07:23.19,000 and 20,000 households in Durham could be moving out. The
:07:24. > :07:27.Government are not much help. I asked the Department for Work and
:07:28. > :07:31.Pensions who ensures people get it? And who monitors the take`up rate?
:07:32. > :07:36.Try the Department of the Environment they said. Not us said
:07:37. > :07:42.environment. Try the department for energy and climate change. Don't
:07:43. > :07:46.think so said Energy. Try the Department for Work and Pensions. So
:07:47. > :07:50.back to square one. In fact, I never got a straight answer. It is
:07:51. > :07:54.shocking, but the real problem has been that there has been a lack of
:07:55. > :07:59.action on the ground by local councils to promote the scheme. They
:08:00. > :08:02.have all that information, but certainly in County Durham and I
:08:03. > :08:08.imagine across the rest of the north`east, not enough has been done
:08:09. > :08:13.to promote that. We refute that. As a council we have got a fantastic
:08:14. > :08:18.record of assisting people in energy efficiency. In the last four years,
:08:19. > :08:22.we have helped over 54,000 residents with energy efficiency.
:08:23. > :08:28.It is claimed the real problem is Government which appears confused
:08:29. > :08:32.and could pay WHD automatically, not just to pensioners, but to everyone
:08:33. > :08:35.who qualifies. It does say something about the way this is happening. If
:08:36. > :08:40.the Government departments don't know who is responsible for this?
:08:41. > :08:45.Well, I'm clear that we are managing this with DWP, but the fact of the
:08:46. > :08:51.matter is over half of the people who will benefit from the Warm Home
:08:52. > :08:56.Discount will not have to take action. Why not give it
:08:57. > :09:00.automatically to those who qualify rather than people having to apply?
:09:01. > :09:03.Where it is clear cut. Many of the hundreds of pensioners that qualify,
:09:04. > :09:10.they automatically get it. That's easy, if you are above 65 that's
:09:11. > :09:14.indisputable. There are over people whose circumstances are slightly
:09:15. > :09:17.different to that, people with children, or disabilities, things
:09:18. > :09:24.that can change. Children can grow up. People who are ill can get
:09:25. > :09:27.better hopefully. So where there are variable circumstances, it is more
:09:28. > :09:31.tricky, but we are trying it make it as simple as possible and I hope
:09:32. > :09:36.this year more people than ever will get it automatically.
:09:37. > :09:40.The Government has a target to eliminate fuel poverty by 2016. We
:09:41. > :09:45.have highlighted some measures that could help. Critics say as energy
:09:46. > :09:50.prices rise the target won't be reached. We will soon find out.
:09:51. > :09:52.If you want to find out if you are eligible for help with your energy
:09:53. > :10:03.bills, just check out the blog: As the row over energy prices grows
:10:04. > :10:08.heated, an increasing number of people are choosing to steal their
:10:09. > :10:13.gas and electricity. Now for some, it boils down to being cash strapped
:10:14. > :10:19.and desperate, but others are happy to cheat the system while living the
:10:20. > :10:23.high life. In this exclusive report for Inside Out, Mark Jordan joins
:10:24. > :10:29.the enforcement teams as they hunt down the power thieves.
:10:30. > :10:35.Energy prices are making headlines as our bills hit an all time high.
:10:36. > :10:41.Honest households pay up, but ?30 a year of our bill is paying for
:10:42. > :10:47.stolen power. The meter has been interfered with because it has a
:10:48. > :10:51.fake seal. This is the story of the power thieves and the people who
:10:52. > :10:57.track them down. The British Gas training academy in
:10:58. > :11:01.Leicester. Here engineers learn how to spot tampering of gas and
:11:02. > :11:07.electric supply. It has never been more needed. A difficult economic
:11:08. > :11:11.climate equals more people feeling this is the only way they can get
:11:12. > :11:17.their energy. I feel the trend is upwards.
:11:18. > :11:24.For the next few days, I am riding along with Pierce and mall olm. The
:11:25. > :11:29.most bizarre case I have dealt with is a nursing home. When we caught
:11:30. > :11:34.him, it cost him ?25,000. This morning's call is for smaller fry.
:11:35. > :11:39.The first three we have got are domestic. A routine meter reading
:11:40. > :11:43.discovered a single mother of three tampering with her gas meter. There
:11:44. > :11:48.is what appears to be a cooker hose at the time that replaced that gas
:11:49. > :11:55.meter. Even with gas central heating, they
:11:56. > :12:01.only paid ?15 last year. How many people live in the property? My mum
:12:02. > :12:06.and two sisters and myself. The meter is back, but hasn't been
:12:07. > :12:09.installed and because the mother has children she is considered
:12:10. > :12:12.vulnerable and can't be cut off. This one will go to the police and
:12:13. > :12:15.we try to trace back who is doing this? We find trends of where people
:12:16. > :12:19.are going around estates and tampering with the same meters in
:12:20. > :12:25.the same way. These people will charge a range, we have heard from
:12:26. > :12:30.?10 up to ?500 a time. They can do ten to 15 a day. This they are not
:12:31. > :12:34.putting themselves at risk. If something happened, it is everyone
:12:35. > :12:39.in the ajoining properties who will be affected by a potential
:12:40. > :12:45.explosion. Is the scene that people woke up to this morning. Gas
:12:46. > :12:50.explosions can be deadly. A suspected gas explosion. In
:12:51. > :12:56.Sheffield last year, this house was blown apart. No one died. But it is
:12:57. > :13:00.a chilling reminder of the dangers of gas. The damage of that explosion
:13:01. > :13:06.was so great that authorities were never able to pinpoint the exact
:13:07. > :13:11.cause. Emergency services were worried about other dangers so they
:13:12. > :13:15.decided to conduct a test. The police were on site and the networks
:13:16. > :13:20.were on site and they asked us to whether or not we felt it was right
:13:21. > :13:24.to have a look at the other supplies in the street and yes, from looking
:13:25. > :13:29.at about 20 houses in a single terraced street sure enough we find
:13:30. > :13:33.five gas thefts and two electricity thefts.
:13:34. > :13:40.It is a great example of what the scale of the issue is. Little shocks
:13:41. > :13:44.Mark, he has seen all sorts of dangerous ways of stealing power.
:13:45. > :13:48.This is one that really impacts on safety. A bicycle in a tube and they
:13:49. > :13:52.have used it to bridge their gas meter so instead of gas meter being
:13:53. > :13:57.here, this tube would be across here like that.
:13:58. > :14:04.We have come here to inspect the electricity meter, OK?
:14:05. > :14:13.This flat's bill of just ?5 for last year led them to find this dangerous
:14:14. > :14:20.by`pass. Malcolm prepares evidence for prosecution and the bill for
:14:21. > :14:25.years of stolen electricity. It was back billed from 2008 from when the
:14:26. > :14:29.account started. It is going to be a big bill? It will be, yes. Hard up
:14:30. > :14:37.and hard times may drive some, but we are in a rich part of Essex.
:14:38. > :14:43.Homes here sl for over ?1 million. But the team have a tip`off with an
:14:44. > :14:49.eight bedroomed mansion with ?300,000 worth of cars on the
:14:50. > :14:52.forecourt, but the house is suspiciously energy efficient. Can I
:14:53. > :14:58.come in to have a look to see what you have got? Where is the light
:14:59. > :15:06.switch for this room here? Within minutes, the power to most of the
:15:07. > :15:14.house goes off. My suspicion is that all the back of that house and that
:15:15. > :15:18.garage is off an unmetered supply which they have switched off. But
:15:19. > :15:22.where to look for the illegal supply? I am just looking to see if
:15:23. > :15:26.any of it has been taken up recently. The owners insist the only
:15:27. > :15:32.meters are the ones outside, but an hour`and`a`half into the search,
:15:33. > :15:37.Pierce finds another supply. I can see the pipe. Another electricity
:15:38. > :15:45.meter. Moments later... There we have
:15:46. > :15:49.another gas meter. All the powe be it gas or electricity used through
:15:50. > :15:55.these meters is not being billed it appears so they are getting it for
:15:56. > :16:01.free, for now. Soon it is a mansion without power. The illegal supply is
:16:02. > :16:07.cut off. It won't be restored until an estimated ?6,000 of stolen energy
:16:08. > :16:15.is paid for. These people can afford to pay for their energy and yet they
:16:16. > :16:22.are not. Theft is being made all the easier by the internet. There you
:16:23. > :16:32.go. It's going slow now. Video guides on stealing energy. A new
:16:33. > :16:37.local scam can go global in days. It is a cat and mouse game, close one
:16:38. > :16:41.scam and another quickly opens. The latest comes from Chinese dmaount
:16:42. > :16:46.newspapers. They open `` community newspapers. They openly advertise
:16:47. > :16:51.numbers for someone to come around and meddle with your meter. Take
:16:52. > :16:56.control of your meters with this super money saving device. It is
:16:57. > :17:00.suitable for takeaways and restaurants and households. That
:17:01. > :17:06.Chinese scam has spread across Britain. We are from British Gas. We
:17:07. > :17:12.have come to inspect the gas meter. Pierce and Malcolm think they have
:17:13. > :17:17.found it in this fish and chip shop. It doesn't seem to be moving. We are
:17:18. > :17:23.going to take that meter and cut off the gas.
:17:24. > :17:28.Pierce unravels the crude scam from China that's being uncovered in
:17:29. > :17:33.restaurants across Britain. Remove that. Now, I am going to remove the
:17:34. > :17:37.index mechanism. He exposes the cogs that drive the meter mechanism, it
:17:38. > :17:42.is the moment of truth. I don't know if you can see that, it has got
:17:43. > :17:49.teeth that have been taken off. Cut off half the teeth and a you halve
:17:50. > :17:52.the bill. This one has just a single tooth left. So only a fraction of
:17:53. > :17:57.the gas has been recorded on that index and you don't know anything
:17:58. > :18:03.about it? You don't know when that could have happened or who could
:18:04. > :18:08.have done it? Malcolm produces an estimated bill. It is ?1782 for the
:18:09. > :18:13.past four months. Can you pay that now? Otherwise, I have got to tell
:18:14. > :18:18.the eng meres to make sure `` engineers to make sure that supply
:18:19. > :18:25.is capped off and we will walk away with the meter. They can only charge
:18:26. > :18:30.for the few months he has been with British Gas. This detective warns
:18:31. > :18:35.that thieves keep changing supplier. If you can just change supplier
:18:36. > :18:39.easily as it is now. If you get abstracting electricity from one
:18:40. > :18:45.company, you can leave and go to another one. This is the problem. If
:18:46. > :18:49.you say to them there is ?1 million of electricity being extracted from
:18:50. > :18:54.your company, their income will be the same because that ?1 million
:18:55. > :18:58.loss will be spread overall the honest bill paying customers so they
:18:59. > :19:03.have lost nothing. Back at the chip shop, the owner's credit card means
:19:04. > :19:11.this is one bill we won't be picking up. Immunity from prosecution, not
:19:12. > :19:15.included. There is one area of power theft
:19:16. > :19:22.where police, not power companies, take the lead. Nationwide police
:19:23. > :19:28.uncover over 20 cannabis farms a day. Most stealing their
:19:29. > :19:31.electricity. Essex Police raid up to six a week.
:19:32. > :19:35.It is thought a third of the electricity stolen in Britain goes
:19:36. > :19:39.on cannabis farms. So they follow the wires around the
:19:40. > :19:46.house and they think that this electricity is being stolen from the
:19:47. > :19:50.neighbours. Power theft. Whether on cannabis farms or on the chip shop,
:19:51. > :19:57.it is booming and unless detected, we get the bill. The total invoice
:19:58. > :20:01.amount is ?7702. Catching the thieves is costly. Few will ever see
:20:02. > :20:12.prison. Here, cheeky enough to ask for a discount! We don't offer
:20:13. > :20:21.discount. The lights may go out, but the bill is still on us. Put the
:20:22. > :20:27.electricity on. OK. So are there legitimate ways to cut
:20:28. > :20:31.the cost of energy? The answer maybe quite simple. Michelle Ackerley
:20:32. > :20:36.challenged two northern families to see if some careful housekeeping
:20:37. > :20:40.might just do the trick. Millions of people facing higher energy bills
:20:41. > :20:44.after one of the big firms puts up prices. From next month... It is the
:20:45. > :20:47.story of the moment, frightening headlines about the spiralling cost
:20:48. > :20:53.of our energy bills. If like me, you are worried about how to meet the
:20:54. > :20:59.price rises don't panic. I'm going to show you how to save hundreds of
:21:00. > :21:04.pounds on the bills. Cuddle up. Keep warm. Take note! I am going to set
:21:05. > :21:07.two families against other, it is a north`east, north`west competition
:21:08. > :21:15.to see who can save the most from their electricity bills? First up,
:21:16. > :21:19.the Clodes from Cumbria. Ruby, the cocker spaniel, mum and dad,
:21:20. > :21:25.11`year`old Ethan and Gracie who is nine. The headlines have forced Debs
:21:26. > :21:29.to have a re`think. I have had my estimate in for what my next year's
:21:30. > :21:34.bill is going to be and enough is enough. They live in a four
:21:35. > :21:40.bedroomed house and spend ?225 on gas and electricity. Debs, what have
:21:41. > :21:44.we got? Freezer. Washing machine. Tumble drier. Ice making machine. An
:21:45. > :21:49.ice making machine? An ice making machine and another fridge. A lot of
:21:50. > :21:53.electricity going on in here. How often do you use the tumble drier?
:21:54. > :21:56.Average, three times a day. I notice, we just walked into this
:21:57. > :22:01.room and the TV was on, but no one is in the room. Children.
:22:02. > :22:07.Under floor heating on. How often do you have this on? All day. All day?
:22:08. > :22:12.Yeah. The only reason it is on all day, I don't know how to programme
:22:13. > :22:17.it to go off. This is not good. This is an energy hungry family, even
:22:18. > :22:21.Ruby uses electricity. How is Ruby going to be involved? When we go out
:22:22. > :22:28.to work, we leave the radio on for Ruby so she has company. She can
:22:29. > :22:31.have Jeremy Vine on from 8am to 3pm. How is our competition going to
:22:32. > :22:36.work? We have got the gadgets to measure how much it is costing. It
:22:37. > :22:41.is a competition between two families, the Cumbrians against the
:22:42. > :22:45.Geordies, do you think you are going to win it? Yes, we will try our
:22:46. > :22:53.hardest. Well, I will see you in a week. Good luck with it. Thank you.
:22:54. > :22:59.Next up, the Geordies, the Hayley family. This is another energy
:23:00. > :23:04.guzzling house with bills of ?250 a month. There is a lot lights in the
:23:05. > :23:14.houses. There is a lot of power being used. A lot of wasted stuff as
:23:15. > :23:22.well, I think. Take me through the gadgets IPads, iPods, I everything!
:23:23. > :23:27.I have been known to get to work and realise that I haven't switch them
:23:28. > :23:32.off and had to ring somebody up to go and switch them off. This is a
:23:33. > :23:37.big TV, isn't it, David? Yeah, it is a descent sized, yeah. It uses a lot
:23:38. > :23:43.of power. There is just so much going on that I hadn't realised it
:23:44. > :23:48.draws so much power. It is just eating up energy. What's the plan to
:23:49. > :23:53.do with this? When we are out, this stuff is working away, but it is on
:23:54. > :23:58.stand`by and using power. I think we will be using a timer. How often do
:23:59. > :24:03.you use the tumble drier? We use this probably once a week, all day
:24:04. > :24:07.on a Sunday. All day? Yeah. It goes from first thing in the morning
:24:08. > :24:11.through the rest of the day. Do you guys think you can win? Without a
:24:12. > :24:23.shadow of the a doubt, yeah. In fact, switch that camera off! The
:24:24. > :24:35.challenge has been set. Are you turning off the lights up stairs?
:24:36. > :24:42.It is Jeremy Vine here on Radio 2 saying hello to Ruby in Cumbria!
:24:43. > :24:51.I know you are asking who is Ruby? Her dad is working out how much it
:24:52. > :24:57.costs to run her radio? The clod family are radio on just for you. It
:24:58. > :25:03.costs 2.3 pence per day. I think we can leave the radio on for Ruby. It
:25:04. > :25:06.has been a week since I saw my two families, I am back to see how much
:25:07. > :25:10.money they have saved and I have brought a friend along. Catherine
:25:11. > :25:16.Duggan from the Energy Saving Trust. It is just as well she has come. Her
:25:17. > :25:21.advice is badly needed. Your electricity use has gone up and it
:25:22. > :25:27.has gone up by a considerable amount. And this could be one of the
:25:28. > :25:37.main culprits. A lovely tree, Debs. How many sets of lights? Four sets
:25:38. > :25:41.of 400. 400 lights on one tree. This is great. Over your fireplace you
:25:42. > :25:49.have the new modern LED lights. You can save 85% by using that much less
:25:50. > :25:56.electricity. The LED compared to the traditional. Debs has not worked out
:25:57. > :26:02.the timer for the underfloor heating in the bathroom. She does have a
:26:03. > :26:07.money saving plan for her washing. I have purchased a pulley, an old
:26:08. > :26:11.maiden's pulley. That's going to go up in the ceiling. If we have got
:26:12. > :26:16.the heating on, it will generate enough heat for the clothes to be
:26:17. > :26:20.dry within 24 hours. Even if you did half the time then I think you will
:26:21. > :26:24.see a massive saving when we come back. That's my biggest down fall.
:26:25. > :26:31.In the north`east, electricity consumption has been going the wrong
:26:32. > :26:36.way. Plasma TVs on a smaller scale so maybe half the size would cost
:26:37. > :26:42.?95 a month to run with electricity. Switching two an LCD TV would knock
:26:43. > :26:54.two`thirds of that bill off. David has promised to fit a timer to his
:26:55. > :26:58.monster TV. Washing on 30 degrees can bring the cost down. In the
:26:59. > :27:04.bathroom, there is a big saving to be made. My son likes to be in the
:27:05. > :27:10.shower longer than I. What a lot of people don't realise is within one
:27:11. > :27:18.day, if someone saved off one `` shaved off one minute per shower per
:27:19. > :27:21.se, that's ?15 off someone's energy bill per year. And back to see if
:27:22. > :27:27.they have listened. Do you think you have won the challenge? I would like
:27:28. > :27:33.to think we have. The drier has done it. Yeah, the tumble drier doesn't
:27:34. > :27:36.get used anymore. I would love to think we have beaten the other
:27:37. > :27:44.family. I'm trying to read your face and I'm not sure. Unfortunately, you
:27:45. > :27:51.have lost. A h, no. You haven't managed to save enough energy. You
:27:52. > :28:01.guys won. Get in. Get it. How do you feel about that? That's great.
:28:02. > :28:08.Perhaps we will turn the underfloodlight heating off in the
:28:09. > :28:12.`` underfloor heating off in the summer.
:28:13. > :28:16.When you start to think about that annual amount, it does mount up. It
:28:17. > :28:21.does make a difference. That's a significant saving actually.
:28:22. > :28:28.Congratulations to you and your family and keep it up. Thank you and
:28:29. > :28:31.the Geordies have won. Acting on those simple tips and being
:28:32. > :28:36.thoughtful, you too, could save yourself hundreds of pounds. Why not
:28:37. > :28:40.give it a go? Some food for thought there, I hope.
:28:41. > :28:47.It is time I headed off and found somewhere nice and warm.
:28:48. > :28:53.Next week, can HMS Illustrious return home to Tyneside? I will see
:28:54. > :29:07.you next Monday. Until then, from Newcastle, good night.
:29:08. > :29:10.Hello, I'm Ellie Crisell with your 90-second update.
:29:11. > :29:15.The mother of Mikaeel Kular has appeared in court charged with his
:29:16. > :29:23.murder. The three-year-old's body was found in Fife on Friday. Rosdeep
:29:24. > :29:26.Kular was remanded in custody. Suspended for refusing to apologise
:29:27. > :29:28.over sexual harassment claims - the Lib Dems say Lord Rennard will now
:29:29. > :29:29.be