13/02/2017

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0:00:02 > 0:00:05In the next half an hour, we're undercover at Britain's

0:00:05 > 0:00:07biggest supermarket, Tesco, investigating the special

0:00:07 > 0:00:11offers which don't go through at the checkout.

0:00:11 > 0:00:14Hiya, I've just bought this bag full of shopping.

0:00:14 > 0:00:18All those things are on offer, but none of it's come off?

0:00:18 > 0:00:21We meet Cumbria's modern good samaritan who changed a life

0:00:21 > 0:00:28with a simple act of kindness.

0:00:28 > 0:00:30He doesn't need food, he doesn't need a drink,

0:00:30 > 0:00:32he doesn't need a sleeping bag.

0:00:32 > 0:00:35He needs someone to pick him up and take him somewhere where he's

0:00:35 > 0:00:40going to be a lot safer than on the streets.

0:00:40 > 0:00:41Never mind the Oscars.

0:00:41 > 0:00:46We travel back in time to rediscover Tyneside's silver screen ambitions.

0:00:46 > 0:00:49They looked at newsreel events, the opening of the Tyne Bridge,

0:00:49 > 0:00:55and then they said, "Hey, why don't we get together

0:00:55 > 0:00:56and make a story film?

0:00:56 > 0:01:00Let's be a little Hollywood in Newcastle."

0:01:00 > 0:01:10I'm Chris Jackson and this is Inside Out.

0:01:16 > 0:01:18First tonight, when is a bargain not a bargain?

0:01:18 > 0:01:20Jonathan Gibson's been investigating Tescos,

0:01:20 > 0:01:23Britain's largest supermarket, where some special offers aren't

0:01:23 > 0:01:29always so special after all.

0:01:29 > 0:01:31Who's up for a good deal?

0:01:31 > 0:01:33I am!

0:01:33 > 0:01:36I'm a sucker for a special offer.

0:01:36 > 0:01:37Most of us are.

0:01:37 > 0:01:39And Tesco knows it, too.

0:01:39 > 0:01:41That's why the shelves at Britain's biggest supermarket

0:01:41 > 0:01:43are full of special offers.

0:01:43 > 0:01:45Money off this, buy two for that.

0:01:45 > 0:01:48You get the drift.

0:01:48 > 0:01:51And we all take it for granted that the price we see on the shelf

0:01:51 > 0:01:54is the price we'll pay at the till, right?

0:01:54 > 0:01:57But what if things don't quite add up when you get home

0:01:57 > 0:01:59and unpack your shopping?

0:01:59 > 0:02:02I've just bought a few bits at Tesco and I'm sure these products

0:02:02 > 0:02:04were on special offer.

0:02:04 > 0:02:08That's why I've bought two of each.

0:02:08 > 0:02:10But according to my receipt...

0:02:10 > 0:02:13I've paid full price.

0:02:13 > 0:02:15And that's the point!

0:02:15 > 0:02:18I've paid 60% more than the deal on the shelf.

0:02:18 > 0:02:22That's ?3.30 in hard cash.

0:02:22 > 0:02:26At another Tesco store, I spot two for ?2 on ice cream.

0:02:26 > 0:02:30But at the till, it's the full price as well.

0:02:30 > 0:02:33So what's going on?

0:02:33 > 0:02:36Ice cream, Martin?

0:02:36 > 0:02:39Martin works for Trading Standards and says the law

0:02:39 > 0:02:42on pricing is simple.

0:02:42 > 0:02:46They must put a price on goods so you know what you're going to pay

0:02:46 > 0:02:48and that price must be accurate so you don't get charged

0:02:48 > 0:02:53more than you thought you were going to pay.

0:02:53 > 0:02:57Sounds simple enough and with more than 3,500 stores nationwide,

0:02:57 > 0:03:00Tesco should be getting it right.

0:03:00 > 0:03:03But is it?

0:03:03 > 0:03:06That's what I want to find out, so armed with my phone

0:03:06 > 0:03:09and some secret cameras, I want to see how many offers

0:03:09 > 0:03:12on the shelves don't go through at the till and at this

0:03:12 > 0:03:22Tesco Metro store in Newcastle, I'm already finding problems.

0:03:29 > 0:03:39And when I show his colleague the labels, I soon find out why.

0:03:41 > 0:03:47But it's not the worst example.

0:03:47 > 0:03:50That's three weeks ago and that's the problem.

0:03:50 > 0:03:53Multi-buy deals are being left on the shelves after the tills have

0:03:53 > 0:03:55been told they've ended.

0:03:55 > 0:04:05The same thing's happened at a Tesco Express store nearby.

0:04:09 > 0:04:12At this shop, only the wine offer is out of date

0:04:12 > 0:04:21but at another nearby store there are much bigger problems.

0:04:21 > 0:04:24As the shop assistant double checks, another member of staff spots

0:04:24 > 0:04:33more out of date offers.

0:04:33 > 0:04:36I've started making a list of how many offers are out

0:04:36 > 0:04:39of date in how many places.

0:04:39 > 0:04:41But is what's happening here in Newcastle also

0:04:41 > 0:04:46happening across the country?

0:04:46 > 0:04:48Because if it is, it's not just a problem for Tesco,

0:04:48 > 0:04:58it's a problem for Tesco customers.

0:04:58 > 0:05:00At this Tesco in Liverpool, sauce marked a pound on the shelf

0:05:00 > 0:05:10is almost double at the checkout.

0:05:15 > 0:05:16And at another store nearby, I'm left completely confused

0:05:16 > 0:05:19by the offers on the shelves and what I'm charged

0:05:19 > 0:05:21at the checkout.

0:05:21 > 0:05:23In fact, there's so much difference between the shelf price

0:05:23 > 0:05:25and the receipt price, I'm not even going to bother

0:05:25 > 0:05:29to go back and try to get what I'm owed returned.

0:05:30 > 0:05:35Completely ridiculous.

0:05:35 > 0:05:40If there are just too many offers changing too frequently,

0:05:40 > 0:05:45so that store staff can't really be expected to understand them,

0:05:45 > 0:05:50comply with all the change, then that is something that Tesco

0:05:50 > 0:05:54head office needs to think about.

0:05:54 > 0:06:03And there's plenty to think about at another store in Leeds.

0:06:12 > 0:06:18Doing now what somebody should have done hours, days, weeks ago.

0:06:18 > 0:06:20So it's a serious message, but is everyone taking it

0:06:20 > 0:06:30seriously in Gateshead?

0:06:40 > 0:06:43And as I head around the country, the same thing keeps happening

0:06:43 > 0:06:53time and time again.

0:07:03 > 0:07:13So what's going on?

0:07:25 > 0:07:30I mean, it doesn't seem a terribly difficult or perhaps that long a job

0:07:30 > 0:07:33just to walk around the store assuming everyone knows

0:07:33 > 0:07:36what day it is, you know, to go round and tear off anything

0:07:36 > 0:07:40that has had its day.

0:07:40 > 0:07:47You'd think so, yeah.

0:07:47 > 0:07:49Maybe not.

0:07:49 > 0:07:52And it's not just shoppers left confused as old and new promotions

0:07:52 > 0:08:02end up side by side.

0:08:04 > 0:08:08The longer the offer has been wrong, the bigger the failure of diligence

0:08:08 > 0:08:11and the more worried I am, frankly.

0:08:11 > 0:08:16In that case, he's not going to like what's coming up next.

0:08:16 > 0:08:19At this store, the cashier checks the out of date label,

0:08:19 > 0:08:21but doesn't remove it.

0:08:21 > 0:08:24And when I return the next day, neither does someone else.

0:08:24 > 0:08:28So, a week later, I go back and it's still on display.

0:08:28 > 0:08:31And when I return a month later, yep, still on the shelf.

0:08:31 > 0:08:34The fourth worker finally removes it.

0:08:34 > 0:08:37That is very bad.

0:08:37 > 0:08:40It's pretty basic that if one customer has shown something wrong

0:08:40 > 0:08:48then it's put right to stop other customers being misled.

0:08:48 > 0:08:51But at 33 of the 50 stores I went to, the till price was higher

0:08:51 > 0:08:53than the shelf price.

0:08:53 > 0:08:58That s a whopping 66%.

0:08:58 > 0:09:02If customer A has come back and complained and been refunded

0:09:02 > 0:09:05that doesn't mean there weren't 20 other customers who didn t spot it

0:09:05 > 0:09:07and didn't complain.

0:09:07 > 0:09:08So alarm bells would be ringing?

0:09:08 > 0:09:09Very much so.

0:09:09 > 0:09:11Yes.

0:09:11 > 0:09:15But what does Tesco say?

0:09:15 > 0:09:17The company wouldn't provide anyone for interview,

0:09:17 > 0:09:27but after reviewing our evidence, told this programme:

0:09:35 > 0:09:36But that's just the start.

0:09:36 > 0:09:39As a result of our investigation, Britain's biggest supermarket says

0:09:39 > 0:09:42it's now double checking the accuracy of every price in every

0:09:42 > 0:09:50store ? that s more than 3,500 stores across Britain.

0:09:50 > 0:09:55Well, every little helps!

0:09:55 > 0:09:59How many times have you walked past a down and out in a doorway

0:09:59 > 0:10:00without a second thought?

0:10:00 > 0:10:02Phil Webb was that man.

0:10:02 > 0:10:06Many people walked by, just one decided to help.

0:10:06 > 0:10:09And as actor and director Chris Connel reports,

0:10:09 > 0:10:13that act of kindness helped turn Phil's life around.

0:10:13 > 0:10:15And now, thanks to Inside Out, he's been reunited

0:10:15 > 0:10:19with his good samaritan.

0:10:19 > 0:10:21And action!

0:10:21 > 0:10:22This is my story and it's true.

0:10:22 > 0:10:25Over a year ago, I was sleeping in a doorway.

0:10:25 > 0:10:28Thanks to a fellow soldier and the legion, I've

0:10:28 > 0:10:31a roof over my head...

0:10:31 > 0:10:34Newcastle's Theatre Royal, last December.

0:10:34 > 0:10:39Rehearsals of War Stores by Bravo 22 theatre company.

0:10:39 > 0:10:41Rehearsals of War Stories by Bravo 22 theatre company.

0:10:41 > 0:10:44It's run by the British Legion to help old soldiers

0:10:44 > 0:10:45and their families.

0:10:45 > 0:10:49That's me, Chris Connel, the director, and that's Phil Webb.

0:10:49 > 0:10:51That's really coming along, that.

0:10:51 > 0:10:55Phil's experience of being at rock bottom is a big part of the play.

0:10:55 > 0:10:58After serving in the Forces, he married, had four kids

0:10:58 > 0:11:01and taught sociology, but his marriage fell

0:11:01 > 0:11:06apart and he lost his job and started drinking.

0:11:06 > 0:11:09Phil came to Carlisle to live with an ex-army friend,

0:11:09 > 0:11:11but that didn't work out, and by October 2015,

0:11:11 > 0:11:18he was drunk and living on these streets.

0:11:18 > 0:11:18It was raining, I remember.

0:11:18 > 0:11:20It was cold.

0:11:20 > 0:11:21I felt pathetic.

0:11:21 > 0:11:22I was pathetic.

0:11:22 > 0:11:27Went in the archway, started drinking and just sat

0:11:27 > 0:11:30with my head down because I didn't want people to see me.

0:11:30 > 0:11:33And I didn't want to see anybody else.

0:11:33 > 0:11:37I didn't want to commit suicide, but if I wouldn't have woke up,

0:11:37 > 0:11:38I wouldn't have been bothered.

0:11:38 > 0:11:41So what was the turning point for Phil?

0:11:41 > 0:11:44In the parable of the Good Samaritan, a stranger stops to help

0:11:44 > 0:11:47an injured man he should consider to be his arch enemy.

0:11:47 > 0:11:51In Phil's case, our stranger decided not to walk past a drunk,

0:11:51 > 0:11:55but instead offer him a helping hand.

0:11:55 > 0:11:57Fella tapped me on the shoulder and said, "Look, mate,

0:11:57 > 0:12:02I don't usually homeless people.

0:12:02 > 0:12:03I don't usually help homeless people.

0:12:03 > 0:12:05But something's told me to help you."

0:12:05 > 0:12:06He said, "Come with me.

0:12:06 > 0:12:09I'll put you up for the night and talk in the morning."

0:12:09 > 0:12:12After a night in a bed and breakfast, Phil's good samaritan

0:12:12 > 0:12:14put him a touch with the British Legion.

0:12:14 > 0:12:17It was the key to Phil's recovery.

0:12:17 > 0:12:21With the help of the British Legion, he got a roof over his head,

0:12:21 > 0:12:24got off the drink and got back on his feet.

0:12:24 > 0:12:29It was a miracle cos I just thought, "This angel has come to help me."

0:12:29 > 0:12:32So I owe it to him, but more so, I owe it

0:12:32 > 0:12:37to myself, to stop drinking.

0:12:37 > 0:12:38Roll up! Roll up!

0:12:38 > 0:12:40Join the army!

0:12:40 > 0:12:41And actually do some fighting!

0:12:41 > 0:12:44In just over a year, he's gone from being homeless

0:12:44 > 0:12:46and drunk to performing in front of a live audience.

0:12:46 > 0:12:51When we're under attack and throwing bricks, petrol bombs...

0:12:51 > 0:12:53I'm doing a course, an IT course.

0:12:53 > 0:12:57I'm also a voluntary worker, helping a men's group.

0:12:57 > 0:12:59I'm also teaching social studies.

0:12:59 > 0:13:03Life is absolutely brilliant.

0:13:03 > 0:13:07So what about that passer-by with the big heart?

0:13:07 > 0:13:09Phil's good samaritan gave him a piece of paper

0:13:09 > 0:13:11and on it was a name and a number.

0:13:11 > 0:13:13We decided to find Phil's helper.

0:13:13 > 0:13:16But unfortunately, the number didn't work.

0:13:16 > 0:13:18However, we did have a name.

0:13:18 > 0:13:19Stephen Finlayson.

0:13:19 > 0:13:25And, eventually, we tracked him down.

0:13:25 > 0:13:27Keep going, keep going, keep going.

0:13:27 > 0:13:29Time, well done.

0:13:29 > 0:13:32And this is Stephen Finlayson - fitness trainer, former

0:13:32 > 0:13:36soldier and good samaritan.

0:13:36 > 0:13:37Nice to meet you, Chris.

0:13:37 > 0:13:39Nice to meet you at last.

0:13:39 > 0:13:40This looks like fun.

0:13:40 > 0:13:42Yeah, I've heard a lot about you.

0:13:42 > 0:13:43Have you?

0:13:43 > 0:13:44OK.

0:13:44 > 0:13:46Stephen remembers helping Phil like it was yesterday.

0:13:46 > 0:13:50Went up and just asked him, I said, "Are you all right?"

0:13:50 > 0:13:53He kind of just said, "Yeah, I'm all right."

0:13:53 > 0:13:55Left it at that and maybe got, like, 20 metres down

0:13:55 > 0:13:57the road and I just thought, "No, I can't just

0:13:57 > 0:13:59leave him to lie there."

0:13:59 > 0:14:01What made you think you had to do that?

0:14:01 > 0:14:03I just think...

0:14:03 > 0:14:05Just that look, that very look in his eye,

0:14:05 > 0:14:10of just being totally...

0:14:10 > 0:14:11scared.

0:14:11 > 0:14:14I've seen that look before and that's when you know

0:14:14 > 0:14:18someone's at rock bottom.

0:14:18 > 0:14:20He doesn't need food, he doesn't need a drink,

0:14:20 > 0:14:21he doesn't need a sleeping bag.

0:14:21 > 0:14:25He needs someone to pick him up and take him somewhere where he's

0:14:25 > 0:14:29going to be a lot safer than on the streets.

0:14:29 > 0:14:31Stephen got Phil into the bed and breakfast

0:14:31 > 0:14:33with the help of his mam.

0:14:33 > 0:14:35Just came in and says, "Mam, Mam.

0:14:35 > 0:14:37I've seen this man, he's on the street and he needs

0:14:38 > 0:14:39help, he needs help.

0:14:39 > 0:14:42He's just sitting there, he's cold, he's freezing."

0:14:42 > 0:14:44Is that the kind of thing he would normally do?

0:14:44 > 0:14:45Oh, yeah.

0:14:45 > 0:14:47Yeah?

0:14:47 > 0:14:49Yeah.

0:14:49 > 0:14:53So, we drove round and he was still sat there, so we pulled the car up,

0:14:53 > 0:14:55went over and spoke to him.

0:14:55 > 0:14:58I liked him that much, I would have taken him

0:14:58 > 0:14:58home, do you know that?

0:14:58 > 0:15:00I would have taken him home.

0:15:00 > 0:15:01He was such a nice man.

0:15:01 > 0:15:04Like Phil, Stephen is also an old soldier.

0:15:04 > 0:15:07He served as a sniper with the RAF regiment.

0:15:07 > 0:15:13He's about to find out how important he was to Phil's recovery.

0:15:13 > 0:15:15Do you ever wonder what happened to him?

0:15:15 > 0:15:16I do.

0:15:16 > 0:15:18I used to think about him quite a lot.

0:15:18 > 0:15:21I can tell you that Phil sees that moment as the pivotal moment

0:15:21 > 0:15:24of his life, where everything turned around and started heading

0:15:24 > 0:15:26in the right direction.

0:15:26 > 0:15:27Right.

0:15:27 > 0:15:29Would you be surprised to find out that Phil

0:15:29 > 0:15:33was in a play that I directed?

0:15:33 > 0:15:35No way?

0:15:35 > 0:15:38Literally, one year, I think it was, from that night that you met him.

0:15:38 > 0:15:39You're kidding?

0:15:39 > 0:15:41Totally turned his life around.

0:15:41 > 0:15:43How does that make you feel?

0:15:43 > 0:15:44Yeah.

0:15:44 > 0:15:45I can't really...

0:15:45 > 0:15:47Yeah.

0:15:47 > 0:15:50I can tell you that you made a huge difference to that man.

0:15:50 > 0:15:52Absolutely.

0:15:52 > 0:15:57If I was able to get Phil here, would you like to

0:15:57 > 0:16:00meet him at some point?

0:16:00 > 0:16:01Yeah?

0:16:01 > 0:16:11Think of anything you'd like to say to him?

0:16:13 > 0:16:16Yeah, I'd love to hear from him and meet him.

0:16:16 > 0:16:19Yeah.

0:16:19 > 0:16:2424 hours later, Phil is about to meet his good samaritan.

0:16:24 > 0:16:28But first, he has a special date.

0:16:28 > 0:16:29Flipping heck!

0:16:29 > 0:16:31This is Phil.

0:16:31 > 0:16:32Hello, nice to see you.

0:16:32 > 0:16:34Hiya, love.

0:16:34 > 0:16:35I'm glad you made it back.

0:16:35 > 0:16:36I did make it.

0:16:36 > 0:16:37I did make it, yeah.

0:16:37 > 0:16:41I didn't think I was going to make it until Stephen came along, like,

0:16:41 > 0:16:43you know what I mean?

0:16:43 > 0:16:44Fantastic.

0:16:44 > 0:16:45Marvellous.

0:16:45 > 0:16:46A lovely son you've got.

0:16:46 > 0:16:47He's a wonderful boy.

0:16:47 > 0:16:51I'm doing plays and got myself a job, teaching again,

0:16:51 > 0:16:53doing what I love to do.

0:16:53 > 0:16:55Got on my feet.

0:16:55 > 0:17:01I don't think I'd have done it without Stephen.

0:17:01 > 0:17:06At last, after meeting Stephen's mum, Phil finally gets

0:17:06 > 0:17:08to see his good samaritan.

0:17:08 > 0:17:09Stephen, Phil.

0:17:09 > 0:17:14Good to see you.

0:17:14 > 0:17:15And you, mate.

0:17:15 > 0:17:17You're looking well, man.

0:17:17 > 0:17:18Doing well.

0:17:18 > 0:17:19Look at you!

0:17:19 > 0:17:22I just want to tell you what you've done for me.

0:17:22 > 0:17:27You've done everything for me.

0:17:27 > 0:17:30I was in that doorway, thinking I didn't want to go on anymore.

0:17:30 > 0:17:31Were you driving past?

0:17:31 > 0:17:32No, I walked.

0:17:32 > 0:17:33I walked past you.

0:17:33 > 0:17:35Right.

0:17:35 > 0:17:36Yeah.

0:17:36 > 0:17:37Go on, then.

0:17:37 > 0:17:40I asked how you were.

0:17:40 > 0:17:43Go on.

0:17:43 > 0:17:45I just thought I couldn't get any lower.

0:17:45 > 0:17:47I didn't really have any friends.

0:17:47 > 0:17:52The loneliness and despair I was feeling.

0:17:52 > 0:17:55And then you came along.

0:17:55 > 0:17:56And how do you remember it?

0:17:56 > 0:18:00I got to the stage where I was talking to myself and arguing

0:18:00 > 0:18:04with myself and hating myself.

0:18:04 > 0:18:06So I'd have these conversations saying, "You've really done

0:18:06 > 0:18:07it this time, Phil."

0:18:07 > 0:18:09How bad can you get?

0:18:09 > 0:18:10Do you remember coming in here?

0:18:10 > 0:18:11No.

0:18:11 > 0:18:13This is all new to me.

0:18:13 > 0:18:17We sat on that table and chair behind you and sat and had a coffee.

0:18:17 > 0:18:18Right.

0:18:18 > 0:18:22That's when you told me that you used to serve in the artillery.

0:18:22 > 0:18:23Thank you.

0:18:23 > 0:18:24I can't thank you enough.

0:18:24 > 0:18:26I really, I can't.

0:18:26 > 0:18:28You've just changed my life.

0:18:28 > 0:18:30I just needed that somebody.

0:18:30 > 0:18:34My mother used to have a little plaque in the hallway and it says -

0:18:34 > 0:18:35"There's no such thing as strangers.

0:18:35 > 0:18:38Only friends we've never met."

0:18:38 > 0:18:43And you were my friend that night, you really was.

0:18:44 > 0:18:44There you have it.

0:18:44 > 0:18:47A helping hand from a complete stranger who has totally transformed

0:18:47 > 0:18:49this old soldier's life.

0:18:49 > 0:18:52It's amazing what a difference a little bit of kindness can make.

0:18:52 > 0:18:55They've obviously got a lot of catching up to do,

0:18:55 > 0:19:03so I'm going to leave them to it.

0:19:03 > 0:19:07Wouldn't it be great to have a time machine so we could back and see how

0:19:07 > 0:19:09the places we love once looked?

0:19:09 > 0:19:12Well, thanks to a remarkable group of men and women on Tyneside,

0:19:12 > 0:19:14we can do just that.

0:19:14 > 0:19:18Newcastle was in at the very start of amateur filmmaking

0:19:18 > 0:19:25and it's rare archive is now being preserved for posterity.

0:19:25 > 0:19:30It's like a history book with pages you can turn backwards.

0:19:30 > 0:19:33I mean, we've got shots of horse drawn trams

0:19:33 > 0:19:37going across the high level bridge.

0:19:37 > 0:19:40The whole city now has changed but we still have on record how

0:19:40 > 0:19:43it looked in the 30s, 40s and 50s.

0:19:43 > 0:19:46We learn about how we grew up, how we went to work,

0:19:46 > 0:19:48how we spent our leisure time.

0:19:48 > 0:19:51It really is a window on to the past.

0:19:51 > 0:19:57The first 16mm was only produced in 1923 and Newcastle

0:19:57 > 0:20:02was founded in 1927, which makes us 90 years old,

0:20:02 > 0:20:06and we think, the oldest club in the country, possibly the world.

0:20:06 > 0:20:07Today I've got the easy job.

0:20:07 > 0:20:12I'm using the clapperboard so I just have to stand about.

0:20:12 > 0:20:15The Newcastle and District Amateur Cinematographers Association

0:20:15 > 0:20:17is still making movies.

0:20:17 > 0:20:19Take 25.

0:20:19 > 0:20:21And having fun.

0:20:21 > 0:20:24Listen, I've got a proper storyboard, mate.

0:20:24 > 0:20:29Rolling, action.

0:20:29 > 0:20:31Things have changed a lot since the old days.

0:20:31 > 0:20:32There's the wonderful stage building.

0:20:32 > 0:20:38Don't forget about the famous Tynebridge, the old Tynebridge.

0:20:38 > 0:20:39-- Tyne Bridge.

0:20:39 > 0:20:41Yes, things have changed.

0:20:41 > 0:20:43They certainly have.

0:20:43 > 0:20:46And these days, I can put it straight on the internet.

0:20:46 > 0:20:49The technology has certainly changed for these filmmakers down the years.

0:20:49 > 0:20:54But Walter and Sylvia's on-screen chemistry has never wavered.

0:20:54 > 0:21:00I can't believe we've been doing this since the swinging sixties.

0:21:00 > 0:21:04This dynamic duo starred in a comedy about their hapless attempts

0:21:04 > 0:21:13to record everyday sound effects.

0:21:13 > 0:21:15INAUDIBLE

0:21:15 > 0:21:16No, no, Terry.

0:21:16 > 0:21:18This is a private recording you have just ruined.

0:21:18 > 0:21:21With time, it's become a piece of social history that has found

0:21:21 > 0:21:24a place in the North East Film Archive.

0:21:24 > 0:21:28We have got more than 190 films from the Newcastle ACA Cine Club.

0:21:28 > 0:21:34Absolutely wonderful films.

0:21:34 > 0:21:40They are kept at around ten degrees centigrade with 37 degree humidity

0:21:40 > 0:21:43and these films could stay here for the next 100

0:21:43 > 0:21:46years, quite safely.

0:21:46 > 0:21:49But when the films first arrive at the archive,

0:21:49 > 0:21:51they have to be painstakingly inspected frame by frame

0:21:51 > 0:21:55to repair any damage.

0:21:55 > 0:21:58Here, we've found a perforation that is completely ripped off

0:21:58 > 0:22:02in this sequence of film.

0:22:02 > 0:22:05The more that you run the film through a projector,

0:22:05 > 0:22:08the more damage happens.

0:22:08 > 0:22:11So to repair this, we would go back to the trusty splicer and we can

0:22:11 > 0:22:20repair this in much the same way as attaching leader.

0:22:20 > 0:22:24Newcastle's early amateur filmmakers captured momentous events,

0:22:24 > 0:22:26like the city's enthusiastic celebration of George

0:22:26 > 0:22:34VI's coronation.

0:22:34 > 0:22:36Cameras were expensive and only the rich could take up

0:22:36 > 0:22:37the hobby back then.

0:22:37 > 0:22:39The leading lights used their upper class connections.

0:22:39 > 0:22:42So whilst Pathe news recorded the opening of the Tyne Bridge

0:22:42 > 0:22:44from a polite distance, Newcastle ACA had access all areas

0:22:44 > 0:22:49to be at the heart of the action.

0:22:49 > 0:22:53Then they looked at newsreel events - the opening of the Tyne Bridge -

0:22:53 > 0:22:55and then they also said, "Hey, why don't we get

0:22:55 > 0:22:56together and make a story?

0:22:56 > 0:22:59Let's be a little Hollywood in Newcastle."

0:22:59 > 0:23:02And we suddenly find them doing classic dramas,

0:23:02 > 0:23:05some of which did extremely well.

0:23:05 > 0:23:08In this espionage drama, they once again used their high

0:23:08 > 0:23:13society connections to purloin a plane for the female spy's escape.

0:23:13 > 0:23:19The BBC caught up with the villainess some 50 years later.

0:23:19 > 0:23:21Doris, you starred in a number of films.

0:23:21 > 0:23:24In fact, you became quite a filmstar in a small way,

0:23:24 > 0:23:25is that why you joined?

0:23:25 > 0:23:26Yes!

0:23:26 > 0:23:28I was always interested in acting, amateur acting,

0:23:28 > 0:23:30so when I got the chance, I quite enjoyed it.

0:23:30 > 0:23:38But I'm afraid I was not the romantic type at all.

0:23:38 > 0:23:40Health and safety might not have been a concern for the Newcastle

0:23:40 > 0:23:43ACA but equality was.

0:23:43 > 0:23:45The ladies in your club play quite an active part.

0:23:45 > 0:23:49Oh, yes, an equal part, quite an equal part.

0:23:49 > 0:23:53We did camera work, we produced and we acted just

0:23:53 > 0:23:56the same as the men.

0:23:56 > 0:24:00In Bonadventure, we had a lady cameraman.

0:24:00 > 0:24:02As cameras became more affordable, the club membership expanded

0:24:02 > 0:24:05and by the 60s, they made a multi-camera epic to document

0:24:05 > 0:24:09the centenary of the Blaydon races.

0:24:09 > 0:24:13We put out, it was something like 8 x 16mm camera units to cover every

0:24:13 > 0:24:18aspect of the celebrations, which ran for over a week

0:24:18 > 0:24:21and there was everything going - motor rallies, races, the lot.

0:24:21 > 0:24:26It was a really superb set up.

0:24:26 > 0:24:29NEWSREEL: This is the chain bridge.

0:24:29 > 0:24:31It was once suspended from chains and once over

0:24:31 > 0:24:35here they are on the last lap, with Blaydon close ahead.

0:24:35 > 0:24:39We were shooting in colour - 16mm Kodachrome colour -

0:24:39 > 0:24:43whereas BBC and ITV locally were still in black and white.

0:24:43 > 0:24:45So when eventually the two channels transferred to colour,

0:24:45 > 0:24:49all of a sudden all the material we had shot was in big demand

0:24:49 > 0:24:54and it was a nice little earner.

0:24:54 > 0:24:57These amateurs were ahead of the professionals.

0:24:57 > 0:24:59We have over 30,000 films in our vaults, but this

0:24:59 > 0:25:03collection stands out as an amateur collection.

0:25:03 > 0:25:06People have this perception that if it's amateur, it's not very good

0:25:06 > 0:25:07not very professional.

0:25:07 > 0:25:08Actually, if you think

0:25:08 > 0:25:10about the original meaning of the word amateur -

0:25:10 > 0:25:13a love or passion for - what these filmmakers had is a love

0:25:13 > 0:25:16of the medium of film and a love and passion

0:25:16 > 0:25:18for their local community, and the world around them.

0:25:18 > 0:25:21To digitise one film can be anything from ?500 to ?1,000,

0:25:21 > 0:25:23so there is a huge investment in this collection,

0:25:23 > 0:25:26both in time and money.

0:25:26 > 0:25:29The beauty of this film is nice colour in the middle of the war,

0:25:29 > 0:25:37which was very strange, nobody could buy any film in 1944.

0:25:37 > 0:25:40So it's brilliant.

0:25:40 > 0:25:43Some research and local knowledge means we can trace this Red Cross

0:25:43 > 0:25:45training camp back to the exact field above Rothbury

0:25:45 > 0:25:47in Northumberland.

0:25:47 > 0:25:57Other films tell you everything you need to know.

0:25:58 > 0:26:01Any resident of Whitely Bay will sit and be gobsmacked

0:26:01 > 0:26:02and say "I haven't seen

0:26:02 > 0:26:10that view since my childhood."

0:26:10 > 0:26:12An audience, 50 years later, they may go, "Wow!

0:26:12 > 0:26:14Is that what rollercoasters look like then?"

0:26:14 > 0:26:16And they will be looking at it as a historical document.

0:26:16 > 0:26:19Dating it, I just think it's late 50s.

0:26:19 > 0:26:21I was just looking at the cars.

0:26:21 > 0:26:23Oh, right!

0:26:23 > 0:26:26That's what went on anywhere when you went to the seaside.

0:26:26 > 0:26:33There was always fellas who were in suits on the beach.

0:26:33 > 0:26:36There's something satisfying about being sat in Whitley Bays

0:26:36 > 0:26:38community cinema - the Jam Jar - watching scenes

0:26:38 > 0:26:44of just outside the front door from a bygone age.

0:26:44 > 0:26:47And digitising the club's archive has made it possible.

0:26:47 > 0:26:48They've been packed out just in ordinary church halls

0:26:49 > 0:26:50or minsters or what have you.

0:26:50 > 0:26:53Audiences of 200, 300 and they've had to repeat the shows just

0:26:53 > 0:26:56because it is their local town.

0:26:56 > 0:26:58And it's great.

0:26:58 > 0:27:03And club members aren't averse to indulging

0:27:03 > 0:27:04in their own bit nostalgia.

0:27:04 > 0:27:05This was my last ever film camera.

0:27:05 > 0:27:08At first glance, you would look at this camera and say,

0:27:08 > 0:27:10"That's a lady's camera."

0:27:10 > 0:27:13This is the Swiss made Bolex 816.

0:27:13 > 0:27:14This was my firstt videocamera.

0:27:14 > 0:27:17Beautiful little camera.

0:27:17 > 0:27:27Goes in your pocket. I don't have a handbag.

0:27:27 > 0:27:29But they're not stuck in the past and embrace

0:27:29 > 0:27:32new technology and styles.

0:27:32 > 0:27:37But is the club still relevant to today's smartphone generation?

0:27:37 > 0:27:40We've had trouble getting members and I think we've got to recognise

0:27:40 > 0:27:44this and things will change within the club.

0:27:44 > 0:27:47We won't go on as we have done for the past 90 years

0:27:47 > 0:27:49in the next 90 years.

0:27:49 > 0:27:52The club won't fold but it will be different.

0:27:52 > 0:27:55One thing never changes - whatever you shoot today,

0:27:55 > 0:28:04it won't take long for it to look like yesteryear.

0:28:26 > 0:28:29If you want some information on where you can see some of those

0:28:29 > 0:28:31amazing archive films online, I'll be posting details

0:28:31 > 0:28:34on Twitter and Facebook.

0:28:34 > 0:28:36That's it for tonight and we're not here next Monday,

0:28:36 > 0:28:42but we are back the following week.

0:28:42 > 0:28:45When we'll hear why a groundbreaking Cumbrian copper has

0:28:45 > 0:28:51brought Sir Lenny to town.

0:28:51 > 0:28:56We'll see you then, but for now from Whitley Bay, goodnight.

0:29:05 > 0:29:08Hello, I'm Alex Bushill with your 90 second update.

0:29:08 > 0:29:09Drug abuse, violence and faulty alarms.

0:29:09 > 0:29:11Just some of the major security failings

0:29:11 > 0:29:14a BBC investigation has uncovered at a Northumberland prison.

0:29:14 > 0:29:17Stay tuned for Panorama after Eastenders.

0:29:17 > 0:29:19Work pays, right?

0:29:19 > 0:29:22Well, new research shows pensioner households are, on average,

0:29:22 > 0:29:25?20 a week better off than those of working age.

0:29:25 > 0:29:27They say more older people are homeowners

0:29:27 > 0:29:30with generous private pensions.

0:29:30 > 0:29:32Almost 200,000 people living near America's tallest dam

0:29:32 > 0:29:34have been told to flee.

0:29:34 > 0:29:36Engineers are working to stop part of the Oroville

0:29:36 > 0:29:38in California collapsing.

0:29:38 > 0:29:40Heavy rain damaged it.

0:29:40 > 0:29:42It seems plastic's not so fantastic.