:00:13. > :00:17.Hull, this week we are in Blackburn. We will be finding out about the
:00:17. > :00:25.remarkable record of a past that has turned up in a local seller.
:00:26. > :00:30.Tonight: A special investigation into elderly care. They said they
:00:30. > :00:36.were far too busy to give my father a bath. I used to have to insist
:00:36. > :00:41.that it was not enough. We search for alternative ways of providing
:00:41. > :00:50.care for the elderly without relying on the state. It has been
:00:50. > :00:59.amazing and has given me my life back. Rediscover long-lost archive
:00:59. > :01:09.of a Lancashire orphanage. There is always stuff down here. This looks
:01:09. > :01:26.
:01:26. > :01:30.The ageing society is something that affects us all. And, as we get
:01:30. > :01:32.older, many of us are choosing to be cared for in our own homes. But
:01:32. > :01:35.the cost of providing this care is coming under increasing pressure.
:01:35. > :01:38.In a special investigation, Jacey Normand discovers a homecare system
:01:38. > :01:47.in crisis - and that things could get worse as further spending cuts
:01:47. > :01:54.The local authorities in our region have responsibility for providing
:01:54. > :01:57.elderly home care. 87% of this is now supplied by private companies.
:01:57. > :02:00.We investigated the home care system and found care workers under
:02:00. > :02:10.pressure, families receiving poor quality care and the body in charge
:02:10. > :02:11.
:02:11. > :02:14.of inspections failing to do their The whole system is a lot worse
:02:14. > :02:17.than what it's ever been. It's an embarrassment to us as carers. It's
:02:17. > :02:27.going down and down and not getting any better. They're putting profit
:02:27. > :02:30.before people, we just can't do this much longer. Elderly home care
:02:30. > :02:33.in the UK is regulated by the CQC - the Care Quality commission. We
:02:33. > :02:37.looked at their inspections for last year Of the 940 home care
:02:38. > :02:40.providers in our region, only 338 were actually inspected. That means
:02:40. > :02:47.two-thirds of home care providers have not been adequately assessed
:02:47. > :02:49.and approved to look after our elderly relatives. We found
:02:49. > :02:52.numerous examples of homecare agencies in the region that had
:02:52. > :02:59.failed to carry out proper criminal records checks or failed to provide
:02:59. > :03:04.adequate training for its staff. One company was even found to be
:03:04. > :03:06.employing criminals to look after the elderly. Also, six of these
:03:06. > :03:11.agencies had no follow-up inspection by the CQC after these
:03:11. > :03:18.initial failures were identified. The body that represents care
:03:18. > :03:21.workers is the UK Home Care Association. A third of the
:03:21. > :03:25.providers being inspected is disappointing. The Care Quality
:03:25. > :03:27.Commission is the regulator and should be a safeguard for all of us
:03:27. > :03:30.that registered home care providers are operating to standard, but at
:03:30. > :03:33.the end of the day it is the responsibility of the individual
:03:33. > :03:36.provider to make sure their services are of an acceptable
:03:36. > :03:46.standard - and to raise any problems with the local authority
:03:46. > :03:49.
:03:49. > :03:52.if it is simply to do with funding. We asked the CQC why they haven't
:03:52. > :03:56.carried out vital checks they claim they'll do on their website. They
:03:56. > :03:59.refused to give an interview but they did say... That said they only
:03:59. > :04:04.announced it would be inspecting home care agencies once a year in
:04:04. > :04:07.April this year. As we are only half way through the year, some
:04:07. > :04:10.providers will not have had an inspection yet. We asked them about
:04:10. > :04:12.the service providers in the North West who had failed their checks
:04:12. > :04:16.and still had not been reinspected. They said... Inspections are not
:04:16. > :04:20.the only way we check an agency has complied with standards and follow-
:04:20. > :04:23.up inspections for all these services have been planned. They
:04:23. > :04:30.said they would not hesitate to act should they find evidence that
:04:30. > :04:33.people using services are at risk. This means that some carers who
:04:33. > :04:36.work for private companies may have been allowed into elderly people's
:04:36. > :04:39.homes without their employers having to pass an inspection. This
:04:39. > :04:45.also means they may not have procedures in place for crucial
:04:45. > :04:48.staff training and the checking of criminal records. But we discovered
:04:48. > :04:53.that these are not the only concerns about the current system
:04:53. > :04:56.of elderly care. At present, 73% of home care visits in the UK are 30
:04:57. > :05:03.minutes or shorter. These care workers wish to remain anonymous
:05:03. > :05:06.for fear of losing their jobs. We're meant to wash them, dress
:05:06. > :05:11.them and give them breakfast and 15 minutes just isn't enough time. If
:05:11. > :05:14.we go over that time, we don't get paid. And only 10% of councils in
:05:14. > :05:19.the northwest make payments to care workers for travel time between
:05:19. > :05:23.jobs. There's lots of carers doing a 12-hour shift and only being paid
:05:23. > :05:28.for 6-7 hours because the rest is travelling time. You used to be
:05:28. > :05:31.paid it but now it's taken off. Janet Watson was reliant on home
:05:31. > :05:41.care for her father, Tom, earlier this year. She was disappointed by
:05:41. > :05:47.
:05:47. > :05:51.what she saw. One night a carer didn't have time to empty a urinal,
:05:51. > :05:54.the next day she also forgot so my dad was left sitting in his own
:05:54. > :05:57.urine. There was nothing he could do about it. There were two days
:05:57. > :06:01.where they didn't turn up at all. Now, if they let the family know,
:06:01. > :06:05.maybe you can do something about it. We had one carer who regularly said
:06:05. > :06:08.she was far too busy to give our father a bath. We used to have to
:06:08. > :06:12.insist. Once every two weeks is not enough when you're sitting in a
:06:12. > :06:15.chair all day. 90% of the actual carers are brilliant and do their
:06:15. > :06:22.level best but they are on a race against time and never know what
:06:22. > :06:25.they're going to face wherever they visit. With an increased workload,
:06:25. > :06:31.this leads to stressed and rushed workers on little more than minimum
:06:31. > :06:35.wage who have less time for care. In the morning, there's meant to be
:06:35. > :06:38.a file which tells us what the clients needs are - but sometimes
:06:38. > :06:41.there's no proper information to say what they need and we have to
:06:41. > :06:44.go off our own initiative. Sometime we have to give out medication, but
:06:44. > :06:48.the information isn't up to scratch. We're going off instinct. I've
:06:48. > :06:51.worked for a long time but if a new carer comes in and the information
:06:51. > :06:55.isn't there, care gets missed and medication can get missed. I've not
:06:55. > :06:59.got the heart in it anymore and I do cut corners. I didn't used to.
:06:59. > :07:02.At one time, I loved my job and I was always doing overtime but now,
:07:02. > :07:11.it's just not worth it. You're not appreciated. Not by the service
:07:11. > :07:14.users, but by the bosses. They're just in it for the money. The UK
:07:14. > :07:18.Home Care Association says that council cuts are having an impact
:07:18. > :07:22.on companies. There are a lot of people in this sector working very
:07:22. > :07:26.hard to try and get this right and there is still a lot of very good
:07:26. > :07:28.care. This is a very real problem at the moment. There is very little
:07:28. > :07:31.money around, as we all know. The money available to local
:07:31. > :07:34.authorities has been cut back. A number of local authorities are
:07:34. > :07:37.employing what I call a knee-jerk reaction, which is panicking and
:07:37. > :07:44.saying "oh, my goodness, we've got to get the same level of care for
:07:44. > :07:46.the same number of people for less money." To get the local council
:07:46. > :07:49.perspective we spoke to Lorraine Butcher from Cheshire East Council,
:07:49. > :07:55.they wrote to all their care providers asking them to reduce
:07:55. > :07:59.their costs in order to make savings. This is the big challenge
:07:59. > :08:01.of the 21st century in my view. Certainly of 2012 moving forward,
:08:01. > :08:08.major demographic changes of people staying alive longer, fabulous,
:08:08. > :08:11.look forward to it myself, touch wood. But how we safeguard
:08:11. > :08:17.vulnerable adults going forward at such volumes is a real challenge
:08:17. > :08:21.for the country as a whole. We have written to all our care providers
:08:21. > :08:24.asking to say can we look at our cost base, review our fees and can
:08:24. > :08:27.they volunteer any areas where they think they can reduce costs to
:08:27. > :08:29.assist us in continuing to meet the care demands of cases going forward
:08:29. > :08:33.and interestingly very positively some of those care providers have
:08:33. > :08:43.responded to us in a very positive vein saying yes, we're happy to
:08:43. > :08:45.
:08:45. > :08:48.talk to you about this. solution is not to squeeze and
:08:48. > :08:52.squeeze and squeeze until the system collapses - the solution is
:08:52. > :08:58.to find creative ways around it to ensure at the end of the day the
:08:58. > :09:02.client gets the support he or she needs. So with pressure increasing
:09:02. > :09:06.each year as to the best way of paying for our elderly we spoke to
:09:07. > :09:09.the minister responsible for care, Norman Lamb. We know for example,
:09:09. > :09:12.sometimes care is commissioned, domiciliary care, care in people's
:09:12. > :09:19.homes is commissioned in quarter of an hour slots and you have a race
:09:19. > :09:22.to the bottom with the cheapest provider winning the contract. That
:09:22. > :09:24.sort of thing is not appropriate, we should be commissioning buying
:09:24. > :09:26.services in and encouraging, incentivising providers to promote
:09:26. > :09:34.health and wellbeing to extend independence and to improve
:09:34. > :09:37.mobility. These are the things we ought to be doing with the money
:09:37. > :09:43.and if you use the money more effectively you can make it go
:09:43. > :09:46.further and critically, improve care. Across the region, we've
:09:46. > :09:48.found care workers struggling to cope in a failing system, we found
:09:48. > :09:51.government organisations ill- equipped to deal with the growing
:09:51. > :09:54.numbers of care agencies in the market and we've found family
:09:54. > :10:04.members concerned about the level of care received by their elderly
:10:04. > :10:17.
:10:17. > :10:20.Coming up, tracking down the With council services being slashed
:10:20. > :10:23.back, it's getting harder to rely on the state to look after us when
:10:23. > :10:26.we're old. The problems with funding raise some tough questions.
:10:26. > :10:28.Can we find new and imaginative ways of caring for elderly people?
:10:29. > :10:32.Can we do this without being dependent on state assistance? And
:10:32. > :10:42.will this require us to change the way we actually live our lives? BBC
:10:42. > :10:46.
:10:46. > :10:50.home editor Mark Easton went on a I wonder what it's like to be 80.
:10:50. > :10:53.If I live that long, who's going to be there to care for me when I
:10:53. > :10:57.can't manage? And who is going to pay the bill? They're questions we
:10:57. > :11:00.all ask, because none of us can know how much it's all going to
:11:00. > :11:06.cost and you can spend almost everything before the state steps
:11:06. > :11:12.in. But I'm here in York because in this city, some of the elderly have
:11:12. > :11:16.clubbed together to share the risk. It's a simple idea. Before you get
:11:16. > :11:18.too decrepit you can apply to live out your days at Hartrigg Oaks - a
:11:18. > :11:21.community run by the Joseph Rowntree Foundation where residents
:11:21. > :11:31.know that if or when they need nursing care, it's available on
:11:31. > :11:35.site at no extra charge. It's not easy to get in, though. You have to
:11:35. > :11:43.pass a medical. And one of the leasehold bungalows needs to be
:11:43. > :11:46.vacant. It pays to apply early. I'm 53 and you made the decision to
:11:47. > :11:49.come her at 61! Well, it was quite easy for us, cos we came here
:11:50. > :11:53.because my parents had died, and suddenly we were the oldest people
:11:53. > :12:00.in our family. We came here and suddenly we were the youngest! So,
:12:00. > :12:05.there were people 40 years older than me! Hartrigg Oaks offers peace
:12:05. > :12:08.of mind to those who can afford it. Residents pay into a communal pot -
:12:08. > :12:12.something like �170 a month for a sixty-year-old - a little bit more
:12:13. > :12:15.if you join later. In return they can be confident that whatever
:12:16. > :12:23.happens to them, they won't get clobbered with care fees they can't
:12:23. > :12:26.afford. You're paying effectively care insurance. You pay the same
:12:26. > :12:29.sum, effectively year on year, with small increases which covers your
:12:30. > :12:33.care however much you need. So when you're fit, OK, you pay over the
:12:33. > :12:36.odds, when you need major care you don't pay a penny more for it. All
:12:36. > :12:40.those worries that everybody has about what happens - you've
:12:40. > :12:43.answered them? We know where our care will take place. Where we'll
:12:43. > :12:53.live when we're crumbling and probably where we'll die. And to me
:12:53. > :12:58.
:12:58. > :13:01.that's great - we've ticked that Seems to me that Hartrigg Oaks is a
:13:01. > :13:04.local solution to what many would argue should be a national, state
:13:04. > :13:07.responsibility - paying for the care of our elderly. But the plain
:13:08. > :13:10.fact is that at a time of cuts to public services the politicians
:13:11. > :13:13.right now simply cannot agree on where they're going to find the
:13:14. > :13:16.money. So the issue just keeps getting kicked into the long grass.
:13:16. > :13:19.The truth is that, despite the recession, Britain is still many
:13:19. > :13:23.times richer in real terms than it was when today's pensioners were
:13:23. > :13:29.born. We can afford to look after them, but in Westminster, seasoned
:13:29. > :13:32.politicians will tell you that priorities lie elsewhere. Is it
:13:32. > :13:37.just too ridiculous to imagine that the answer to this is just to put
:13:38. > :13:40.taxes up so we can actually pay to look after our elderly? It isn't
:13:40. > :13:44.ridiculous to suggest that we should use the tax system
:13:44. > :13:47.progressively to look after and care for people in old age. It's
:13:47. > :13:51.ridiculous politically because nobody will touch it with a barge
:13:51. > :13:54.pole. Why not? Because people are scared of arguing about tax and
:13:54. > :13:57.spend. They're scared of the consequences at the moment of the
:13:57. > :14:04.economic impact of course - in terms of further depression of our
:14:04. > :14:07.economy. So with taxpayers apparently unable
:14:07. > :14:10.or unwilling to pay for the increasing care demands of the
:14:10. > :14:18.elderly, the search is on for ways to provide help without the need
:14:18. > :14:21.I've come to Wickford in Essex to see one of the country's hundred-
:14:21. > :14:28.or-so homeshares' in action, an idea already very popular on the
:14:28. > :14:32.continent. My husband died in 2002. I've had rheumatoid for about 20
:14:33. > :14:36.years. And then gradually I found I was getting worse. My daughter did
:14:36. > :14:42.some research and came up with Share and Care' - she rang up one
:14:42. > :14:52.day and said how would you feel about a man? And I thought - a man?
:14:52. > :14:53.
:14:53. > :15:02.A man? Well, why not!? 80-year old Iona was matched with 45-year old
:15:02. > :15:06.Graham - an NHS worker. For the last two years they've lived
:15:06. > :15:12.alongside each other here in Iona's home. The deal is that he lives
:15:12. > :15:16.rent free in return for spending around 10 hours a week helping out.
:15:16. > :15:19.You see the advert and it says OK, this is not going to be a flatshare
:15:19. > :15:22.with another NHS worker, this is going to be living with an older
:15:22. > :15:25.person. Live-in carer, taking care of the chickens, doing some
:15:25. > :15:32.shopping, mowing the lawn, a few repairs and bits and bobs, a bit of
:15:32. > :15:35.company. It's allowed you to stay here in your own home? Exactly. I
:15:35. > :15:44.desperately wanted to stay here. I love my house, I intend to be
:15:44. > :15:47.carried out in my coffin from here. You don't have a free board and
:15:47. > :15:51.lodging in return for some chores' relationship. You've become
:15:52. > :15:55.friends! We're friends. He has been absolutely amazing - he's given me
:15:55. > :16:04.my life. My quality of life has risen like that, we laugh, he makes
:16:04. > :16:07.me roar with laughter. You know it's so nice when you see something
:16:07. > :16:10.that clearly works as well as that does. It's not for everybody.
:16:10. > :16:13.Clearly the older person needs to have a spare room and their needs I
:16:13. > :16:16.think can't be too severe and thirdly, and perhaps most
:16:16. > :16:25.importantly, the characters have to be right to get that kind of
:16:25. > :16:27.special relationship. So it is an answer, but it's not the answer.
:16:27. > :16:30.We need an imaginative, joined-up holistic answer that mobilises and
:16:30. > :16:33.supports families with caring, that gets the community involved, that
:16:33. > :16:40.gets younger older' people who are still active as part of the
:16:40. > :16:44.solution. And over on the Isle of Wight, there's a unique social
:16:44. > :16:49.experiment being piloted that aims to do just that. It's called Care 4
:16:49. > :16:52.Care and, again, the idea is simple. For every hour of voluntary care
:16:52. > :16:55.that people put in for their elderly neighbours, they build up
:16:55. > :17:05.an hour's worth of care credit that they can keep in a timebank and
:17:05. > :17:09.then use for their own care later in life. One of the youngest of the
:17:09. > :17:18.150 or so members who've signed up for the pilot scheme is 36-year old
:17:18. > :17:21.Lewis, who's been helping out 87- year-old Pearl. I've been coming to
:17:21. > :17:24.see Pearl for about 6 months now. I've notched up 20 hours and I
:17:24. > :17:28.would like to think that those hours are banked to go towards
:17:29. > :17:32.either helping my mother or helping myself if and when I need it. And
:17:32. > :17:42.it can encourage you so much to actually get out there and do
:17:42. > :17:46.something. I spend quite a lot of time talking to him and he talks to
:17:46. > :17:49.me but that's a big help to me because people don't come. Care 4
:17:49. > :17:53.Care is the brainchild of Professor Heinz Wolff, who hopes it will play
:17:53. > :18:03.a key part in solving the care crisis. I hope that over the next 3
:18:03. > :18:05.
:18:05. > :18:08.years or so we will build it into quite a large national scheme. I
:18:08. > :18:11.hope there might be a million members. The problem is whether the
:18:11. > :18:17.next generation is sufficiently keen to ensure safety in the own
:18:17. > :18:20.age to invest the hours which would buy them their care pension. Here
:18:20. > :18:24.in Westminster, of course, the talk is all about cuts and austerity -
:18:25. > :18:26.not spending billions more caring for our elderly. So the
:18:27. > :18:30.responsibility falls on wider society, on communities, on
:18:30. > :18:40.neighbourhoods, on families - to fill that gap and help all of us
:18:40. > :18:48.
:18:48. > :18:52.feel more confident about the prospect of growing old. We would
:18:52. > :18:57.all love it to find a lost family heirloom in the back of a cupboard,
:18:57. > :19:01.so imagine how they felt at his charity office in Blackburn when
:19:01. > :19:11.they found the complete archive of a local orphanage in the cellar. --
:19:11. > :19:15.
:19:15. > :19:18.in the basement. These pictures provide a glimpse into the past - a
:19:18. > :19:24.past which has had a profound effect on the lives of thousands of
:19:24. > :19:27.Lancashire children. But it's one which has remained hidden for years.
:19:27. > :19:31.This wonderful old building is on the main road through Wilpshire, a
:19:31. > :19:34.village just north of Blackburn. Today it is the headquarters of the
:19:34. > :19:44.local charity Child Action North West - but behind these doors lies
:19:44. > :19:48.
:19:48. > :19:51.an extraordinary history. They were founded 120 years ago and their
:19:51. > :19:56.headquarters is in the original building that was the girls'
:19:56. > :20:01.orphanage started by James Dixon. The walls here pay homage to the
:20:01. > :20:04.past. But over the years the building has been renovated and
:20:04. > :20:07.reconfigured so it's hard to imagine what it was like when it
:20:07. > :20:12.was home to orphans. Until now. Like so many good stories, the
:20:12. > :20:15.secret was in the cellar. Staff were aware that the basement had
:20:15. > :20:18.been used as a storage area for years but it was only when they
:20:18. > :20:21.decided to explore it properly that they struck gold. They found a
:20:21. > :20:29.complete archive of the orphanage stretching all the way back to 1891
:20:29. > :20:32.- the year it was founded. Although there's still plenty to explore,
:20:32. > :20:42.most of the important material has now been removed to a special
:20:42. > :20:46.
:20:46. > :20:56.archive room'. There is almost a complete set there. We have the
:20:56. > :20:58.
:20:58. > :21:08.archive, the letters, architecture plants. This is the lost treasure
:21:08. > :21:15.
:21:15. > :21:19.of James Dixon. James Dixon was a marvellous man. He was 23 when he
:21:19. > :21:25.came to Blackburn and was a devout Christian. He was struck by the
:21:25. > :21:32.poverty he saw. He started off building a ragged School and he
:21:32. > :21:38.went on with his vision of an orphanage. Dixon's archives reveal
:21:38. > :21:41.a man who did things properly. is amazing, there is a complete
:21:42. > :21:46.record of every one that passed through the doors of the orphanage.
:21:46. > :21:51.We had the specially printed up. There were two pages for every
:21:51. > :21:55.child. The first page he would record the age and name of the
:21:55. > :22:05.child, when they were admitted and what their last -- what their
:22:05. > :22:06.
:22:06. > :22:12.history was. Also found in the cellar was a mysterious roll of
:22:12. > :22:20.cine film which included colour and black and white footage. The film
:22:20. > :22:26.was on an enormous real and we had no idea what was on it. There was
:22:26. > :22:32.film of some body's wedding day and also one of the orphanage sports
:22:32. > :22:41.days. Wonderful as it was, the film had thrown up more questions than
:22:41. > :22:45.answers. But fortunately help was at hand. Because of the archives,
:22:45. > :22:52.people we did not know about have come back to last and that is
:22:52. > :22:55.really exciting. We have found residents who have come back as
:22:55. > :22:58.ambassadors. Now former residents and staff hold regular get-
:22:58. > :23:08.togethers, to discuss old times, or to piece together missing fragments
:23:08. > :23:11.
:23:11. > :23:14.of the past. We were trying to find out about my grandfather. This is
:23:15. > :23:22.plugging a gap because we didn't know at the circumstances behind
:23:22. > :23:26.how he came to be in the orphanage. The staff there to shield around us.
:23:27. > :23:32.We were allowed to be children. remember Christmas when you were
:23:32. > :23:37.really spoiled. This room was magical on Christmas Day. The joy
:23:37. > :23:42.of opening the presents. Many years ago two young residents appeared on
:23:42. > :23:52.the orphanage Christmas card - now they're reunited again. And I had
:23:52. > :23:52.
:23:52. > :23:56.another surprise for them. That is the original. They were happy times.
:23:56. > :24:01.With so many former residents now back on the scene, there was a
:24:01. > :24:05.chance for me to find out more about the mystery cinefilm. Whose
:24:06. > :24:09.wedding did it show? And what year was the sports day? Trevor Booth
:24:10. > :24:17.has lived in the area most of his life - ever since he arrived at the
:24:17. > :24:24.orphanage as a toddler back in 1933. I always knew there was a film
:24:24. > :24:31.because I have seen it. Do you remembered being filmed? I remember
:24:32. > :24:35.it. I remember them showing it in the school. Let's have a look at
:24:35. > :24:43.the sports day. Not only did he know about it - it turned out he
:24:44. > :24:53.was in it! I can see myself, the little blonde one on the left.
:24:54. > :24:54.
:24:54. > :24:59.sort of races that they have? The wheelbarrow race? Yes. I was born
:24:59. > :25:05.in 1933 and I was only about five or six on that film, that must have
:25:05. > :25:13.been about 1938. Trevor was also able to give me some very valuable
:25:13. > :25:19.information about the wedding film. The people we got married, that was
:25:19. > :25:25.Gordon and Iris. I am still in contact with their doctor. She
:25:25. > :25:28.would be a good person to see it. My next stop was the home of Linda
:25:28. > :25:38.Haddon - now Linda Black - who, ironically, ended up living in the
:25:38. > :25:48.orphanage. That's my mother in the wedding dress, my father. That's my
:25:48. > :25:49.
:25:49. > :25:59.grandfather and grandmother. Look at that. It must be great to see
:25:59. > :25:59.
:25:59. > :26:05.this. It is really lovely. My father was put in the orphanage at
:26:05. > :26:13.the age of nine, because his stepmother did not like him. My
:26:13. > :26:17.mother was the doctor of the superintendent of the orphanage. I
:26:17. > :26:23.was only three when my mother died and when my father died when I was
:26:23. > :26:27.14, I then went to live with my grandparents permanently until I
:26:27. > :26:34.left there to get married. Linda was also able to clear up the
:26:34. > :26:44.mystery surrounding the date of the colour film. The marriage took
:26:44. > :26:52.
:26:52. > :27:01.place on March 24th, 1945. We have proof. Next, I discovered that
:27:01. > :27:06.James Dixon's legendary fund- raising day has been restarted. He
:27:06. > :27:10.invited the wealthy to give �1 of cash. Now it is a fun day out for
:27:10. > :27:17.all the family. Among the guests is a celebrity patron who grew up over
:27:17. > :27:23.the road from the orphanage. In my school, there were two girls in my
:27:23. > :27:27.class who lived here, and we would go to each other's houses 40, I
:27:27. > :27:33.came here for tea. It was like a big happy family and it had a
:27:33. > :27:38.lovely atmosphere. It is part of my heritage. And completing my journey,
:27:38. > :27:43.I was able to meet up with James Dixon's grand-daughter. This has
:27:43. > :27:49.been a super day, I remember coming here when I was a child, and I
:27:49. > :27:54.think it is a great idea. They have reinvented it. You must be very
:27:54. > :27:59.proud of what your grandfather did. Indeed, I am not only proud of what
:27:59. > :28:07.he did, I am glad it has survived all these years as a living
:28:07. > :28:11.organisation. The spotlight this has given us, the spotlight and the
:28:11. > :28:21.story, it has brought people together and reminded people we are
:28:21. > :28:38.
:28:38. > :28:44.here. His legacy is continuing. That's all for now, goodbye. Next