06/02/2012

Download Subtitles

Transcript

0:00:00 > 0:00:08How it what you put on Facebook can seriously affect your career.

0:00:08 > 0:00:12you don't want the public to know, don't put it in the public domain.

0:00:12 > 0:00:20On the 200 anniversary of his Burke, what did it Kent Main to Charles

0:00:20 > 0:00:26Dickens? We had the cathedral, 13 locations that he actually wrote

0:00:26 > 0:00:29about and of course the chalet where he wrote his last words.

0:00:29 > 0:00:38personal view on life in Afghanistan with the Princess of

0:00:38 > 0:00:45Wales Regiment. It is a huge place, around the size of Reading which

0:00:45 > 0:00:55gives you the sense of scale. Natalie Graham with untold stories

0:00:55 > 0:01:04

0:01:05 > 0:01:09from all around Kent and Sussex. Tonight we're at Gad's Hill on a

0:01:09 > 0:01:13near Rochester. This was Charles Dickens's Home for the last 13

0:01:13 > 0:01:18years of his life and where he wrote some of his most famous works

0:01:18 > 0:01:21and the place where he died. At the back here later but first, the jobs

0:01:21 > 0:01:26market is a very competitive but could you be ruining your chances

0:01:26 > 0:01:36of getting a job without even realising it? Emma Thomas has been

0:01:36 > 0:01:50

0:01:50 > 0:02:00finding out how potential employers are digging a bit deeper.

0:02:00 > 0:02:03

0:02:03 > 0:02:13I got really drunk last night, I don't want to be here.

0:02:13 > 0:02:20

0:02:20 > 0:02:24Had just been to Cuba, do you want to see my holiday snaps?

0:02:24 > 0:02:28There are lots of things most of us wouldn't dream of saying at work

0:02:28 > 0:02:34but it seems many of us are posting things on line that could get us

0:02:34 > 0:02:40the sack or stop us from getting a job in the first place. You don't

0:02:40 > 0:02:45have to go far to find high-profile examples. MP Diane Abbott coming a

0:02:45 > 0:02:50cropper on Twitter, accused of racist remarks. Politicians do

0:02:50 > 0:02:53Stuart McLennan having to check his job in recalling constituents

0:02:53 > 0:02:58coffin dodgers. When it comes to mere mortals like you and me, it

0:02:58 > 0:03:03might come as a surprise our web activity is also under scrutiny.

0:03:03 > 0:03:07Bosses are looking into what workers get up to much more closely,

0:03:07 > 0:03:16using social media sites like Facebook, Twitter and YouTube to

0:03:16 > 0:03:20vet and monitor employees. It is big business with companies getting

0:03:20 > 0:03:24paid to trawl the internet for information about the lives of

0:03:24 > 0:03:29would-be employers. -- employees. Mike Richardson is in recruitment

0:03:29 > 0:03:37and says some of Britain's biggest brands are paying companies to make

0:03:37 > 0:03:42these cheques for them. There are companies dedicated into backing

0:03:42 > 0:03:46screening and media screening is another tool in the box of tricks.

0:03:46 > 0:03:50Online reputations can be make or break. Neil Edwards runs a

0:03:50 > 0:03:54marketing firm in Uckfield and admits to checking the online

0:03:54 > 0:03:58profiles of candidates before taking them on. How seriously to

0:03:58 > 0:04:02employers take what people are doing on social media sites? Very

0:04:02 > 0:04:06seriously. Taking people on is probably the most expensive,

0:04:06 > 0:04:09highest risk part of running a business. You want to make sure the

0:04:09 > 0:04:15person you are bringing into your business is going to represent the

0:04:15 > 0:04:19company well, shares the values that you have a a and all that

0:04:19 > 0:04:23information can potentially be available to you by looking at

0:04:23 > 0:04:30someone's media profiles. Recruitment experts say many of us

0:04:30 > 0:04:36are still falling into the trap of sharing too much. I have found some

0:04:36 > 0:04:40things that people have put on their Facebook sides. Someone says,

0:04:40 > 0:04:46all I do is read and hole punch. Does it surprise you were people

0:04:46 > 0:04:51put on their sides? Nothing, having done this for 25 years. If you

0:04:51 > 0:04:57don't want the public to know, don't put it in the public domain.

0:04:57 > 0:05:02It is there for people to see and you cannot undo it. The ultimate

0:05:02 > 0:05:05risk is it you see someone is using a social media they responsibly,

0:05:05 > 0:05:09you be concern that they might end up using it irresponsibly in their

0:05:09 > 0:05:13role as an employee of your company so whether that would be saying

0:05:13 > 0:05:18something appropriate online about your customers are contacts you

0:05:18 > 0:05:23have or the business you have a that it could all end up

0:05:24 > 0:05:27embarrassing the business. Kimberly Swann found this out to her dismay.

0:05:27 > 0:05:32She was sacked a couple of years ago for remarks she made on this

0:05:32 > 0:05:36book about her job. Ago brought into the office and they handed me

0:05:36 > 0:05:40the letter and said, I have seen your comments on this book and I

0:05:40 > 0:05:48don't want my company to have bad things said about it on public

0:05:49 > 0:05:52on line, an overwhelming amount of information is already out there.

0:05:52 > 0:05:58Companies don't need to break privacy laws were checking someone

0:05:58 > 0:06:03out. Some civil liberties campaigners say it is slipping.

0:06:03 > 0:06:07is legal providing employers can show a reasonable case that they

0:06:07 > 0:06:12need to do this search. If you are a security job or will have a high

0:06:12 > 0:06:16profile job, it is reasonable to take into account what you say on

0:06:16 > 0:06:24the internet. Where it would be very dangerous a courtesy point of

0:06:24 > 0:06:27view is given employer has conducted a routine searches of the

0:06:27 > 0:06:33internet even if it had no relevance to the job. A things

0:06:33 > 0:06:39posted in our youth means we could be leaving a trail which could

0:06:39 > 0:06:43affect future employment. 42% of people aged 14 to 19 had put

0:06:43 > 0:06:47something on line but they regretted or knew someone who had.

0:06:47 > 0:06:53But there seems to be a big gap between how employers and internet

0:06:53 > 0:06:58users few what's out there. A study by Microsoft found that 41% of

0:06:58 > 0:07:03employers have rejected candidates because of information find online.

0:07:03 > 0:07:08Fewer than 9% of consumers surveyed believed the information found

0:07:08 > 0:07:12online what impact on them getting a job. When it comes to social

0:07:12 > 0:07:16media, experts say it is vital we all think more about the impression

0:07:17 > 0:07:22we are giving. I thought I would better to get my online presence is

0:07:22 > 0:07:28up to scratch. You've got a Facebook profile appear, plenty of

0:07:28 > 0:07:32shots here out with friends, just as you would expect to see on

0:07:32 > 0:07:38somebody's Facebook profile so first impressions there, nothing

0:07:38 > 0:07:43particularly adverse. Of course, repeated images of you out not in

0:07:43 > 0:07:49control of the situation isn't going to do you any favours. D'you

0:07:49 > 0:07:53think of such people potentially shooting themselves in at the foot

0:07:53 > 0:07:57by what they are putting online? Yes, if they are not considered in

0:07:57 > 0:08:00what they are doing because I think the watchword is what you put

0:08:00 > 0:08:05online does represent you, it is your personal brand so employers

0:08:05 > 0:08:11are going to be looking at that and getting an opinion about you.

0:08:11 > 0:08:15it comes to social media, a subtle change can make a big difference.

0:08:15 > 0:08:19Fraser was a rally driver. After being made redundant, he struggled

0:08:19 > 0:08:24to get a job in a different sector and will changing the way he was

0:08:24 > 0:08:28presenting himself on line. transpired that maybe people were

0:08:28 > 0:08:32looking at me on line to see what information they could get from it

0:08:32 > 0:08:36and they were finding a lot more about motorsport and is regarded me

0:08:36 > 0:08:40as being a modest or specialist. I immediately took everything

0:08:40 > 0:08:46relating to that down and then everything that I was doing on

0:08:46 > 0:08:52Facebook and Twitter and anything updated on a regular basis, and

0:08:52 > 0:08:56Major and toned down the sports side of it and put more in relating

0:08:56 > 0:09:02to my expertise in marketing. not a one-way street and there are

0:09:02 > 0:09:06things you can do to up and protect there are mine credentials. Here is

0:09:06 > 0:09:11one marketing man's top tips. professional at all times, remove

0:09:11 > 0:09:16anything that but P&G in a bad light. Avoid swearing and spelling

0:09:16 > 0:09:20and grammar mistakes if you can. Finally, the golden rule - don't

0:09:20 > 0:09:24put anything on their that you wouldn't be happy to see on a huge

0:09:24 > 0:09:28billboard. It is a tougher jobs market and whether you think

0:09:28 > 0:09:34searching for information about someone is snipping it or not, with

0:09:34 > 0:09:44so many employers are doing it, it seems wise to make sure you are

0:09:44 > 0:09:47

0:09:47 > 0:09:51working bad weather and not getting caught in it.

0:09:51 > 0:10:01If you have concerns about over sharing on social media sides, we

0:10:01 > 0:10:10

0:10:10 > 0:10:14have some expert advice. Coming up: What is life like for a

0:10:14 > 0:10:19Kent Regiment in Afghanistan? extreme in temperature is

0:10:19 > 0:10:27remarkable. I was lying in bed, shivering, and I thought, just get

0:10:27 > 0:10:32up, get a brew and let's try to stop shivering.

0:10:32 > 0:10:36Charles Dickens is everywhere at the moment, from newspapers and on

0:10:36 > 0:10:39our TV screens but nowhere has the greater claim to England's best

0:10:39 > 0:10:43loved opera than Kent where he spent his chanted and which

0:10:43 > 0:10:53inspired many of his stories. But what made him return here in later

0:10:53 > 0:10:55

0:10:55 > 0:10:59life? I have endeavoured in this ghostly

0:10:59 > 0:11:02little book to raise the ghost of an idea which will not put my

0:11:02 > 0:11:09readers about it shimmer with themselves. With each other, with

0:11:09 > 0:11:19the season, or with me. Made haunt their houses pleasantly and no one

0:11:19 > 0:11:23wished to lay it. Their faithful friend and servant, Charles Dickens.

0:11:23 > 0:11:29So began one of the most famous and well-loved stories in the English

0:11:29 > 0:11:32Dickens was a journalist, author, showman, actor, businessman able to

0:11:32 > 0:11:42command the equivelent of �4 million from a single American tour

0:11:42 > 0:11:42

0:11:42 > 0:11:48doing readings of his works. Within six weeks of the publication of A

0:11:48 > 0:11:58Christmas Carol there were 12 plays of it in production. Dickens was

0:11:58 > 0:12:00

0:12:00 > 0:12:03the first of the superstar authors, he was big business - and still is.

0:12:03 > 0:12:05Indeed today he is a world-wide industry, involving books, films,

0:12:05 > 0:12:15plays, theme parks, festivals - everything from biographies to

0:12:15 > 0:12:18

0:12:18 > 0:12:25bric-a-brac. He more or less created the publishing industry. He

0:12:25 > 0:12:33sold more magazines with his stories in and anybody else in the

0:12:33 > 0:12:37history of English literature. was born 200 years ago tomorrow.

0:12:37 > 0:12:47And although he was born in Portsmouth, his parents moved to

0:12:47 > 0:12:52Chatham. Was it a happy childhood? I think it was. His biographer said

0:12:52 > 0:12:59it was the place of his happier childhood and the birthplace of his

0:12:59 > 0:13:04fancy. He wrote himself, "all my early readings and imaginations

0:13:04 > 0:13:07dated from this place". landscape, buildings and people of

0:13:07 > 0:13:12Kent he experienced in his youth became the inspiration for many of

0:13:12 > 0:13:18his novels in later life. There isn't a novel that does not have

0:13:18 > 0:13:27some reference to his childhood in Kent. Particularly in Rochester.

0:13:27 > 0:13:33have got the clock that appeared in the uncommercial Traveller and the

0:13:33 > 0:13:38The Six Poor Travellers' Hostel. Also we have The Mystery of Edwin

0:13:38 > 0:13:47Drood. We have the Cathedral and in the cathedral grounds, they have

0:13:47 > 0:13:53the tomb of a lady called family Dorit. And then we have six poor

0:13:53 > 0:13:59travellers, Eastgate House. It so quite good father if you want to do

0:13:59 > 0:14:05a tour? At saluted, we have 13 locations he wrote about. --

0:14:05 > 0:14:10absolutely. And also the chalet where he wrote his last words.

0:14:10 > 0:14:15of his best-known works, which he wrote in Rochester is Great

0:14:15 > 0:14:20expectations, featuring the terrifying Miss Haversham in her

0:14:20 > 0:14:28imposing Gothic house. Restoration House what his inspiration for her

0:14:28 > 0:14:33home. You can imagine her in the windows. Within a quarter of an

0:14:33 > 0:14:41hour we came to Miss Havisham's house which was dismal and had many

0:14:41 > 0:14:45iron bars to it. Some of the windows had been nailed up. We had

0:14:45 > 0:14:54to wait, after ringing the bell until someone should come to open

0:14:54 > 0:14:58it. It hasn't changed much has it? It's hasn't at all. At the historic

0:14:58 > 0:15:05Dockyard, Chatham, it is possible to imagine what life would have

0:15:05 > 0:15:10been like in his time. His father worked here as an Admiralty

0:15:10 > 0:15:17paymaster and the young Charles would have been a frequent visitor.

0:15:17 > 0:15:21Ultimately, the first 11 years of his life, were happy. The bubble

0:15:21 > 0:15:27was about to burst. The John Dickens had a problem - he spent

0:15:27 > 0:15:34more than he earned. The family had to move downmarket to a shabby part

0:15:34 > 0:15:41of town, filled with... You get the drift? Things were about to get

0:15:41 > 0:15:46much worse. To escape debt, his father, John, moved his family

0:15:46 > 0:15:52hastily to London. Have you seen John Dickens? Have you tried

0:15:52 > 0:15:58looking down there? Det caught up with him and his father was made

0:15:58 > 0:16:03bankrupt and in prisons. He had this idyllic life we all know about.

0:16:03 > 0:16:13The idyllic life, the idyllic childhood but only for a few years.

0:16:13 > 0:16:19His father was imprisoned for being in debt. This horrendous state

0:16:19 > 0:16:25where he was placed. Facing poverty and starvation, Charles Dickens had

0:16:25 > 0:16:31to become the breadwinner. He has to work at the age of 12. Where is

0:16:31 > 0:16:38he sent to work? At a boot polish factory. The psychological effect

0:16:38 > 0:16:43of VAT on a 12-year-old, sensitive, extraordinarily imaginative young

0:16:43 > 0:16:49boy was amazingly profound. Other writers have described it as a scar

0:16:49 > 0:16:56on his consciousness. If you look at his fiction you find it is full

0:16:56 > 0:16:59of damaged children. What is your game? From now on, poverty and the

0:16:59 > 0:17:04lives of the poor would always be at the back of his mind and his

0:17:04 > 0:17:10work. He became a journalist, are observing all around him and was

0:17:11 > 0:17:16soon to become the most successful novelist of all time. And, one of

0:17:16 > 0:17:26the richest men in London. A tremendous showman, Dickens in you

0:17:26 > 0:17:28

0:17:28 > 0:17:34how to play his public. -- knew how to play. But he had a secret lover.

0:17:34 > 0:17:39Port of his wife, he met a young actress he was appearing in a play

0:17:39 > 0:17:44produced by Dickens. She was 20 years his junior. You have to

0:17:44 > 0:17:50admire a man his age to attract a young lady of her age. He must have

0:17:51 > 0:17:58had amazing energy! Of course, it was very, very well kept away from

0:17:58 > 0:18:03the public. She was another life altogether. Although rumours were

0:18:03 > 0:18:07flying about, the literary world about the way he was behaving, it

0:18:07 > 0:18:13stayed within the literary world and was not generally known to his

0:18:13 > 0:18:18wider public. And so at the height of his fame, Dickens left his wife

0:18:18 > 0:18:26and life in London, to move to Rochester with his children,

0:18:26 > 0:18:31relatives, hangers-on and a lover. Dickens return to Kent was not just

0:18:31 > 0:18:36to avoid scandal, he was in some part trying to recapture the

0:18:36 > 0:18:40idyllic times of his early childhood. He tried to use his

0:18:40 > 0:18:47money and position to recreate the wonderful feeling he had when he

0:18:47 > 0:18:54was in Rochester as a boy. And try and block out all of the horrors of

0:18:54 > 0:18:58the London period of his youth, which wasn't very nice. And on his

0:18:58 > 0:19:04return to Kent, he moved here two gas Hill. This is his study, the

0:19:04 > 0:19:09place where he wrote Great expectations, a tale of two cities,

0:19:09 > 0:19:14our mutual friend and his last, unfinished novel, The Mystery of

0:19:14 > 0:19:19Edwin Drood. Why this house in Rochester? We know he was taken

0:19:19 > 0:19:26there as a little boy by his father. He had always admired it. He said

0:19:26 > 0:19:30he thought it was a wonderful mansion, which it is not. We cannot

0:19:30 > 0:19:36account for his fascination by it. His father said if he was to work

0:19:36 > 0:19:42hard he might Sunday, come to live in it. I think buying this house

0:19:42 > 0:19:46was a real two fingers to his father. Yes, I have done it. You

0:19:46 > 0:19:50mention it and sold me down the river in as much as you will never

0:19:50 > 0:19:55get back house. And I think that drove him to almost prove his

0:19:55 > 0:20:01father wrong. In 1865, something happened that would affect the rest

0:20:01 > 0:20:07of his life. For Dickens loved trains and he was travelling with

0:20:07 > 0:20:12his lover of over the Staplehurst viaduct, when their train was

0:20:12 > 0:20:17derailed with many fatalities and injuries. His carriage was the only

0:20:17 > 0:20:21one left on the track - he had escaped by the skin of his teeth.

0:20:21 > 0:20:26He did climb out of the carriage which was hanging precariously over

0:20:26 > 0:20:36the viaduct. Obviously he had his lover and her mother, who were

0:20:36 > 0:20:39

0:20:39 > 0:20:43chaperoning them on the trip to France. He put them back into the

0:20:43 > 0:20:48carriage right at the back to collect the manuscript. He

0:20:48 > 0:20:52obviously had not copied it to the hard drive of his computer, so it

0:20:52 > 0:20:56was the only copy of our mutual friend he had. And that is why he

0:20:56 > 0:21:01risked his life to climb back in the carriage to remove it. He would

0:21:01 > 0:21:06never be the same again, haunted by images of the train crash. He

0:21:06 > 0:21:11started work on his last novel, The Mystery of Edwin Drood. He wrote it

0:21:11 > 0:21:14in a Swiss chalet which she had been given as a present. He put it

0:21:14 > 0:21:21in a field across the road and had this tunnel built so he could get

0:21:21 > 0:21:25to it. This is interesting, it is unfinished, so people are always

0:21:25 > 0:21:32speculating about the ending. It is a very thorough and thought through

0:21:32 > 0:21:37depiction of Rochester, as this fictionalised town, cathedral town.

0:21:37 > 0:21:47It includes many of the buildings you can see in Rochester today. But

0:21:47 > 0:21:47

0:21:47 > 0:21:53the old ascription is overlaid with a very quiet, melancholic

0:21:53 > 0:21:56atmosphere and one that is about memory and the past. Charles

0:21:56 > 0:22:02Dickens return from his chalet through the tunnel to eat dinner

0:22:02 > 0:22:07with his family. And suddenly he felt ill. Today this is a school,

0:22:07 > 0:22:12and this is the dining room. And this is the spot where Charles

0:22:12 > 0:22:18Dickens died, marked by a baked potato machine. Although he wanted

0:22:18 > 0:22:24to be buried in Rochester, he had become the property of the people.

0:22:24 > 0:22:30And national treasure in his own lifetime. So, what is his name,

0:22:30 > 0:22:35Dodger? Oliver, you say? Although Dickens had wanted to be buried

0:22:36 > 0:22:39near to his beloved house, his body was transported by train to be

0:22:39 > 0:22:46entombed a amongst other national heroes, kings and queens at

0:22:46 > 0:22:56Westminster Abbey. And 200 years after his birth, he is still

0:22:56 > 0:23:01

0:23:01 > 0:23:05acknowledged as one of the greatest Now, Marc Norman returns from his

0:23:05 > 0:23:10trip to Afghanistan last week. While he was filing his new reports,

0:23:10 > 0:23:20we asked him to record a personal view of life in Helmand with the

0:23:20 > 0:23:25

0:23:25 > 0:23:33Welcome to Camp Bastion, the huge base in Helmand province where is

0:23:33 > 0:23:38everyone begins their tour in Afghanistan. It is a huge bass, the

0:23:38 > 0:23:43somebody described it as the size of Reading. We are only here for a

0:23:43 > 0:23:52few hours because we are off in a helicopter to Lashkar Gah which is

0:23:52 > 0:24:00where the main bulk of the story I am going to tell, is based. This is

0:24:00 > 0:24:09us getting kitted out to fly to Lashkar Gah. Body armour, side

0:24:09 > 0:24:15plates. Helmut, of course. Antique last goggles. And it is not

0:24:15 > 0:24:23comfortable. -- Antique blast goggles. One soldier described it

0:24:23 > 0:24:33as fast and hard. It was exhilarating. I arrive in the south,

0:24:33 > 0:24:38and I spent my first evening with the company, and the day starts

0:24:38 > 0:24:46early. Conditions are basic. It is cold at night and the heating in

0:24:46 > 0:24:56the tense is turned off at midnight. -- tent. It is about for re M, it

0:24:56 > 0:24:57

0:24:57 > 0:25:04is freezing cold. Trying to find some fuel to put on the stoves. --

0:25:04 > 0:25:104 am. At the moment it is blowing cold air in. I was lying in bed

0:25:10 > 0:25:18shivering and I thought, get up, get a cup of tea and tried to stop

0:25:18 > 0:25:24shivering. I soon got my cup of tea and a lecture on things aren't as

0:25:24 > 0:25:29bad as I thought. If you are a soldier you used to this. Compared

0:25:29 > 0:25:34being out in the field it is comfortable. At the moment it is

0:25:34 > 0:25:41wet and the tents are leaking. But this is the most established

0:25:41 > 0:25:47location we have got. We have a wash facilities and the showers.

0:25:47 > 0:25:52And you begin to see how basic it really can be. That is a water pump.

0:25:52 > 0:26:02They pump the water up they need in the camp, and these are called

0:26:02 > 0:26:05

0:26:05 > 0:26:09puffing Billy's. And they provide a hot water. We can remind ourselves

0:26:09 > 0:26:14this is an army base in a theatre of operations, manned by soldiers

0:26:14 > 0:26:20with a job to do. You begin to see a pattern, the first patrol has

0:26:20 > 0:26:23gone out, there will be another one this afternoon. There will be road

0:26:23 > 0:26:28movements with these vehicles and there has been a visit by local

0:26:28 > 0:26:32Afghan police. All monitored by people in the Operations Room,

0:26:32 > 0:26:37where I am not allowed to film. Everyone hopes there won't be a

0:26:37 > 0:26:42major incident. The obvious risk and the constant patrolling play an

0:26:42 > 0:26:51everyday part in life. But they seem to accept the challenge.

0:26:51 > 0:26:54hard. Everything is so basic. Lucky we have a couple of men who are

0:26:54 > 0:27:01carpenters, so you make your life as easy and as comfortable as you

0:27:01 > 0:27:06can. How do you cope with all of the questions? You just try to

0:27:06 > 0:27:10answer it as best as you can. I don't think they understand. You

0:27:10 > 0:27:17are better off showing pictures and things like that, rather than

0:27:17 > 0:27:22trying to describe it to yourself. As I prepare to leave Afghanistan,

0:27:22 > 0:27:26another patrol prepares to leave the base. While in a little over

0:27:26 > 0:27:35two years, all troops are scheduled to leave the country, leading

0:27:35 > 0:27:40security for Afghanistan in the hands of the Afghans. -- leaving

0:27:40 > 0:27:46security. If you want any more information

0:27:46 > 0:27:52about the programme, you can visit the website: You can also watch the

0:27:52 > 0:27:57whole show again by clicking on they play a.

0:27:57 > 0:28:02Coming on next week: The Church of England sex-abuse scandal.

0:28:02 > 0:28:07The East Bourne brothers fight for justice. I felt completely

0:28:07 > 0:28:12responsible. I felt as though I could have prevented this from

0:28:12 > 0:28:16happening to him and had not done so. How newly-discovered wartime

0:28:16 > 0:28:22letter tells the tragic tale of a forgotten hero from SAT -- South

0:28:23 > 0:28:27Korea. Not to have known this big events happened and my family were

0:28:27 > 0:28:32so involved in it is really strange. We don't think something like that

0:28:32 > 0:28:42can issue entirely. And where has the water gone? Is there a drought

0:28:42 > 0:28:45