31/10/2011

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:00:01. > :00:10.Hello and welcome to Inside Out. I'm here, you're there, so what's

:00:10. > :00:18.coming up? On tonight's programme... We're going to put him out with gas

:00:18. > :00:24.and air and then say goodbye. surgery for the south under threat.

:00:24. > :00:27.Southampton General Hospital fights to keep its life-saving unit.

:00:27. > :00:31.seems a great shame to move the services away from where the

:00:31. > :00:38.patients are. We put the Government's Big Society dreams to

:00:38. > :00:42.the test. That looks fantastic. It's for the community. I like to

:00:42. > :00:45.put a bit back. But is this high rise, high-problem block in

:00:46. > :00:54.Portsmouth up for the challenge? Tower blocks are the ruination of

:00:54. > :00:59.family life. Do you think we can change it? I don't think you can.

:00:59. > :01:03.And just when you thought it was safe to go back in the water...

:01:03. > :01:07.Yeah, it's going well. I'm getting very wet. Moving home, big style.

:01:07. > :01:11.Killers of the deep head to Berkshire. It's just making sure

:01:11. > :01:21.they are happy in their new environment. This is Inside Out

:01:21. > :01:31.

:01:31. > :01:35.First tonight, imagine the stress as a parent if your child has a

:01:35. > :01:39.heart condition. Add to that the threat that the very unit which

:01:39. > :01:42.could save your child's life may be about to close. That is exactly

:01:42. > :01:52.what is happening here in Southampton. We have been behind

:01:52. > :01:55.

:01:55. > :02:04.the scenes to see what is at stake. Meet two-year-old Harry Rogerson.

:02:04. > :02:09.His dad, Ben. And mum, Cerys. Harry may look like a healthy boy, but he

:02:09. > :02:12.has a very unhealthy heart. It is very difficult sometimes to put the

:02:12. > :02:19.heart condition together with the personality of the child, because

:02:19. > :02:24.he is such a life force and he deals with it all so well. It is

:02:24. > :02:27.very inspiring for me to watch him. Harry was born with transposition

:02:27. > :02:33.of the great arteries, which meant blood flowed round his heart the

:02:33. > :02:38.wrong way, causing a lack of oxygen. Harry will need a series of

:02:38. > :02:41.complicated operations during his childhood to keep him alive.

:02:41. > :02:47.Nothing is ever very straightforward with these things.

:02:47. > :02:54.Extremely complex, what they're trying to do with Harry. Anything

:02:54. > :02:58.can happen. When they're telling you that his heart is fundamentally

:02:58. > :03:08.malformed, and he is going to need a big operation to fix it, it is at

:03:08. > :03:10.

:03:10. > :03:17.extreme odds with that happy, smiling little fellow in your arms.

:03:17. > :03:24.And he is going to be kind of made ill. We're going to put him through

:03:24. > :03:28.an operation. He will feel dreadful. Harry is having his life-saving

:03:28. > :03:34.heart operation at Southampton General Hospital. The children's

:03:34. > :03:38.heart unit rates as the top performing centre outside London.

:03:38. > :03:48.Right, I've got your special medicine. 300 children born with

:03:48. > :03:51.

:03:51. > :04:01.serious heart conditions are operated on here every year. There

:04:01. > :04:01.

:04:02. > :04:06.are what ifs. Of course there are what ifs that wind you up. But it's

:04:06. > :04:13.the things that I know are going to happen. But I don't think he

:04:13. > :04:17.realises it. For the next day or two, he will feel very ill. When he

:04:17. > :04:27.goes downstairs, they're going to put him out with gas and air and

:04:27. > :04:30.

:04:30. > :04:37.Harry is about to have a valvotomy - an operation to widen the

:04:37. > :04:42.narrowed valve. This will help increase the blood flow through his

:04:42. > :04:52.struggling heart. The operation will take three and a half hours.

:04:52. > :04:56.

:04:56. > :05:03.There is a long wait ahead for his 15-year-old Hallam Stuckey from

:05:03. > :05:07.Wareham is also a patient here. Like Harry, Hallam was born with

:05:07. > :05:14.transposition of the great arteries. He had major surgery as a baby, but

:05:14. > :05:19.now needs a life-saving operation to replace a failing valve. I'm 15.

:05:19. > :05:26.I enjoy just hanging out with my mates. Gaming. That sort of thing.

:05:26. > :05:32.I enjoy cycling to work. I work down a cafe. I go to a public

:05:32. > :05:38.school in Wareham, doing history, geography, more GCSEs. And short

:05:38. > :05:45.course French, which I'm terrible at. I just generally tend to forget

:05:45. > :05:50.that I have a heart problem. I feel like any other normal kid. But

:05:50. > :05:59.surgery is going to be a little scary. I've got my little brother

:05:59. > :06:05.over there. He's OK. But he's not getting anything in the will. I'm

:06:05. > :06:08.joking, he can have that! It's had quite a devastating effect. There's

:06:08. > :06:15.no point pretending this kind of thing isn't upsetting. It's very

:06:15. > :06:20.hard to come to terms with. It's a serious operation. But you have

:06:20. > :06:23.just got to put a lot to the back of your mind and get on with it. If

:06:23. > :06:27.everyone mopes around, everyone will be upset all time and that is

:06:27. > :06:32.not really good for Hallam. He needs to be as positive as possible.

:06:32. > :06:37.We all do. On the children's cardiac ward, the team is preparing

:06:37. > :06:40.Hallam for a long and complex operation. Marcus Haw will be

:06:40. > :06:49.performing the surgery. He has been operating here for 14 years, but

:06:49. > :06:52.there's never anything routine about open heart surgery. The heart

:06:52. > :07:00.is growing. The volume of the heart is increasing faster as you're

:07:00. > :07:05.getting bigger. So that means there is a situation where the leak is

:07:05. > :07:08.beginning to stretch the heart. We wanted, really, to get a solution

:07:08. > :07:15.for you that fixes you for everything you want to do but also

:07:15. > :07:19.lasts you potentially for the rest of your life.

:07:19. > :07:22.This major operation is not without its risks and Marcus has to explain

:07:22. > :07:29.them all. If anything acute were to happen,

:07:30. > :07:32.any part of the body can be affected. Southampton is one of 11

:07:32. > :07:35.children's cardiac units in the country.

:07:35. > :07:38.The government says it is looking to improve services across the UK

:07:38. > :07:45.by merging children's heart surgery into fewer but larger and better

:07:45. > :07:50.performing units. But better performance comes at a price.

:07:50. > :07:53.Almost half the surgical units may close, including Southampton. The

:07:53. > :07:55.NHS group believes skills are spread too thinly around the

:07:55. > :08:01.country and that these changes, although tough, will improve

:08:01. > :08:04.quality of care for children. Everybody agrees that we need

:08:04. > :08:07.bigger centres and that we can improve things and make them more

:08:07. > :08:14.sustainable in the future by having the centres, but nobody wants it to

:08:14. > :08:16.be their unit to change. Everybody has built up a unit and it has been

:08:17. > :08:22.through hard work, teamwork and putting their heart and soul into

:08:22. > :08:25.it. It is understandable that people do not want to change that.

:08:25. > :08:28.But it is the right thing to do. We need to make these difficult

:08:28. > :08:32.decisions about which units will continue doing the same things in

:08:32. > :08:36.the future. But surgeons here are concerned about the effects of

:08:36. > :08:40.breaking up local teams. You can't just send them to different centres

:08:40. > :08:48.all over the country and expect them to perform in exactly the same

:08:48. > :08:52.way. Different units are different. This team has taken decades to

:08:52. > :08:55.assemble. It has evolved. It has not just been placed. It has

:08:55. > :09:05.evolved over 40 years. It's very difficult to actually keep

:09:05. > :09:08.

:09:08. > :09:13.everybody together and move them. Harry's operation is over. First

:09:13. > :09:17.thing to say, Harry is safe. We have finished the operation.

:09:17. > :09:22.The valve will now keep him healthy until his body is fully grown.

:09:22. > :09:25.Eventually, he will need a complete valve replacement. It's all smiles

:09:25. > :09:35.for Harry's parents, but for Hallam's mum, the wait is about to

:09:35. > :09:41.

:09:41. > :09:51.OK, you will feel that going a bit tight on your arm. Give him a kiss.

:09:51. > :09:57.

:09:57. > :10:00.He is off to sleep. I think he is! Good night. I will see you in a bit.

:10:00. > :10:05.Marcus is going to replace one of Hallam's leaky heart valves with a

:10:05. > :10:07.mechanical one made of carbon. It is a delicate and complicated

:10:07. > :10:17.procedure, made even more difficult by scarring from previous

:10:17. > :10:21.

:10:21. > :10:31.Hallam's heart goes into an abnormal rhythm. Shock. Go for it.

:10:31. > :10:31.

:10:31. > :10:37.Quickly. OK. Good. Well done. it is reset and the operation

:10:37. > :10:41.continues. The first thing you feel is that you're sorry for the

:10:41. > :10:45.patient to have to go through it. You feel a number of different

:10:45. > :10:50.things. You do not feel emotional, but you feel very proud of the team

:10:50. > :10:53.that you work with because you know you can do this effectively.

:10:53. > :11:01.Hallam's blood is now circulated by machine. His heart can now be

:11:01. > :11:05.stopped so the valve can be fitted. Sometimes, you have to pinch

:11:05. > :11:08.yourself to think, gosh, we are really doing this! It is a very

:11:08. > :11:15.unusual type of work to do. Obviously, you train over decades

:11:15. > :11:19.to be able to do this sort of work. The new valve should last forever,

:11:19. > :11:24.but Hallam will have to take blood thinning drugs for the rest of his

:11:24. > :11:27.life. Every part is vital.

:11:27. > :11:33.If you get the diagnosis wrong, you don't interpret things right, make

:11:33. > :11:38.the wrong decisions, then it can be a disaster. It is a very well

:11:39. > :11:43.controlled process. The operation has taken five hours.

:11:43. > :11:49.Hallam is moved to paediatric intensive care. If the children's

:11:49. > :11:52.unit is closed, half the beds in here will disappear.

:11:52. > :11:54.The consequences of the closure of the cardiac surgical unit will mean

:11:55. > :12:01.that the resources available to critical young children across the

:12:01. > :12:04.south coast will be reduced dramatically. This unit has

:12:04. > :12:11.developed over the last 10 or 15 years to be one of the best

:12:11. > :12:14.children's intensive care units in the country. It was not always here.

:12:14. > :12:20.We will return to a situation which the children of the south

:12:20. > :12:23.experienced 10 or 15 years ago. They're very much more likely to

:12:23. > :12:27.have to be moved to Bristol, London or Birmingham for the care they

:12:27. > :12:30.need. It has been three weeks since the

:12:30. > :12:37.surgery and Hallam is making a speedy recovery at home. But he

:12:37. > :12:40.knows if he needs another operation, it may not be at his local hospital.

:12:41. > :12:45.The wonderful thing about the service in the UK at the moment is

:12:45. > :12:49.every unit's population is doing a superb job. That is great. The

:12:49. > :12:52.problem is that is not sustainable in the future and that is why we

:12:52. > :12:55.have to change. We have to look people in the eye and tell them

:12:55. > :12:58.they're difficult decisions, but they must be made. We have a

:12:58. > :13:04.responsibility to children in the future to take these difficult

:13:04. > :13:07.decisions now. We should find out by the end of

:13:07. > :13:11.the year whether Southampton's unit will stay or go, but in the

:13:11. > :13:14.meantime, good luck to young Harry and Hallam.

:13:14. > :13:19.This idea of a Big Society is starting to get interesting, given

:13:19. > :13:23.the cuts we face here in the region. People power will save the day,

:13:24. > :13:29.according to the politicians. We thought we would put that to the

:13:29. > :13:33.test. Handsworth House in Portsmouth.

:13:33. > :13:40.Built with the high-rise dreams of the post-war era. Full of the low-

:13:40. > :13:44.down problems of modern life. 154 flats over 17 floors. A complete

:13:44. > :13:53.little society, if you like. What better place to try out the

:13:53. > :13:58.Government's plans for a Big Society? I moved here in 1965. I

:13:58. > :14:04.was in an old house and never had no bathroom. I came to a place like

:14:04. > :14:11.this. It was like a palace. year-old war veteran Cyril Wheelan

:14:11. > :14:15.has lived here ever since the flats were built. It was good. All the

:14:15. > :14:23.people in the flats, you knew everybody. Everybody. Now, it has

:14:23. > :14:30.deteriorated. I don't have no conversation with anybody on this

:14:30. > :14:37.floor. And I like talking to people. I would say good morning or it is a

:14:37. > :14:44.cold day, and they don't want to know. Do you think we can change

:14:44. > :14:49.it? I don't think you can. I don't think you can. Well, if anyone can

:14:49. > :14:53.change things, it is this man, Gerry Stoker. He is the person who

:14:53. > :14:59.helped come up with the idea of a Big Society. It was his research

:14:59. > :15:02.that has been taken up as a mantra by the Government. The Big Society

:15:02. > :15:05.is about a huge culture change, creating a country that feels like

:15:05. > :15:11.a community to try and build a bigger and stronger society. People

:15:12. > :15:14.call it responsibility. I call it the Big Society. If you're going to

:15:14. > :15:18.create the Big Society, you need people with skills and resources.

:15:18. > :15:21.That is not evenly distributed in our society. You also need to

:15:21. > :15:25.recognise that people need to be asked in the right kind of way,

:15:25. > :15:27.which encourages them to get involved. Our work is focused on

:15:27. > :15:32.the practicalities of creating the Big Society, often in very

:15:33. > :15:40.difficult circumstances. Circumstances I find at Handsworth

:15:40. > :15:43.House. It does look quite foreboding in some ways. But it is

:15:43. > :15:48.a good test, because if you can create the conditions for the Big

:15:48. > :15:51.Society here, you can probably create them virtually anywhere.

:15:51. > :15:54.Gerry will be coming to the Handsworth coffee mornings. This

:15:54. > :16:00.weekly event is the only get- together for the entire block of

:16:00. > :16:06.flats. It is here that the woes of the estate are aired by the few who

:16:06. > :16:09.bother to turn up. Tower blocks are the ruination of family life.

:16:09. > :16:12.You can go three months without actually seeing a neighbour. People

:16:12. > :16:17.are no longer interested in their neighbours, in loyalty to

:16:17. > :16:21.neighbours, in friendships with neighbours. We had six warrants in

:16:21. > :16:26.here last week for drug dealers and doors being smashed in. We should

:16:26. > :16:30.not have to live like that in our old age. This community room used

:16:30. > :16:34.to be in use every single day of the week. Monday was the gymnastics

:16:34. > :16:39.class I used to take. Tuesday was stroke club. Wednesday, a be used

:16:39. > :16:42.to have a tea dance. Thursday was bingo. Friday, I used to do a

:16:42. > :16:48.really big coffee morning and we used to get 40 people to do the

:16:48. > :16:55.raffle. It was good then, but I want to get it good now. I don't

:16:55. > :16:58.think it will ever go back to that. Really? No. Why? Because you've got

:16:58. > :17:01.too many different cultures and too many different age groups. The

:17:01. > :17:05.youngsters don't want to come down and sit down there with the old

:17:05. > :17:09.wrinklies like us, do they? But Big Society expert Gerry Stoker doesn't

:17:09. > :17:12.think it's an age issue. The modern generation, just as much as the old

:17:12. > :17:17.generation, value caring for others and looking after their community

:17:17. > :17:21.and trying to make a wider contribution to society. But we

:17:21. > :17:25.live in a much more pressured society. I actually think it means

:17:25. > :17:32.that we have to work a lot harder on creating the conditions for the

:17:32. > :17:39.Big Society in today's world, compared to the 1950s. This is the

:17:39. > :17:44.fifth floor. We get trouble sometimes with rough sleepers here.

:17:44. > :17:53.Do they sleep in the hallway? usually go in the back stairs. But

:17:53. > :18:00.the worrying part is the children. One man was thrown out the window

:18:00. > :18:03.at the other side of my landing. Poor old me, I had gone over in the

:18:03. > :18:09.morning to get my paper and I walked in there to put my rubbish

:18:09. > :18:13.in the bin and I thought there was red paint dripping on me. No?!

:18:13. > :18:18.I looked up and saw this arm and leg hanging over the parapet. It

:18:18. > :18:25.was blood. Gerry is going to help us make

:18:25. > :18:28.things better. But you have to want things to be better.

:18:28. > :18:34.Gerry has a huge challenge - selling his Big Society to the

:18:34. > :18:38.unhappy coffee group. What are the things which do actually give you a

:18:38. > :18:42.chance to come together? The coffee morning. The coffee morning. We

:18:42. > :18:45.could maybe build on that. What about if we had some sort of lunch

:18:45. > :18:47.where people could bring different things together, kind of like a

:18:47. > :18:51.community picnic. So, a resident's buffet meal seems

:18:51. > :18:56.the popular choice. All those in favour?

:18:56. > :18:59.Aye! OK, well, that is pretty unanimous!

:18:59. > :19:02.Posters go up, invitations go to every single household, so that

:19:02. > :19:08.three weeks later, on the day of our Big Society meal, I am hopeful

:19:08. > :19:14.that apathy may give way to expectation.

:19:14. > :19:18.Has anyone been talking about the lunch? Yes. Do you think they're

:19:18. > :19:21.going to come? Yes, I don't see why not. If they don't, they're nut

:19:21. > :19:27.cases. As mouth-watering dishes appear, it seems some residents

:19:27. > :19:37.have really got into the spirit of being good neighbours. Can we have

:19:37. > :19:39.

:19:39. > :19:42.a sneaky peak? Wow! Look at that. We have some rice. And then down to

:19:42. > :19:51.the 10th floor, because we have two fresh quiches that have just come

:19:51. > :19:57.out of the oven. Is it nice to see people talking? Yes, it is. That

:19:57. > :20:02.looks fantastic. What is it? Lasagne? Yes. The amount of food

:20:02. > :20:05.being donated is astounding. Don't worry about me, I'm fine! And most

:20:05. > :20:11.of it seems to be coming from hard- up pensioners, for whom every penny

:20:11. > :20:18.counts. I didn't have to come up but when it's for the community, I

:20:18. > :20:25.like to put a bit back. That one is vegetable curry. This one is beef

:20:25. > :20:29.stew. The end one is a Jamaican pork curry. What we have tried to

:20:29. > :20:32.do is just a little lunch. The whole idea is to see if we can

:20:32. > :20:35.build something that will last and give them a way of working with one

:20:35. > :20:38.another and making a better community for themselves in the

:20:38. > :20:40.long run. Although the room is full, it is mostly local volunteer groups

:20:40. > :20:47.who have come to lend support. They're outnumbering residents

:20:47. > :20:57.three to one. I'll be honest, I'm a bit disappointed. On the basis of

:20:57. > :21:03.153 flats, 17 floors... There weren't a lot turned out from this

:21:03. > :21:06.block. Yeah. It's like the old army days, isn't it? There is still a

:21:06. > :21:09.good vibe, even if only the coffee group regulars and a handful of

:21:09. > :21:12.others have come from the flats. Yet again, it is the older

:21:12. > :21:17.residents who are willing this to succeed. Most of their younger

:21:17. > :21:22.neighbours have stayed away. I only thought it was going to be

:21:23. > :21:25.sandwiches. I didn't expect this. This is what was wanted.

:21:26. > :21:28.Unfortunately, the reality is that the people who are keen on doing

:21:28. > :21:33.something, they are involved, they are engaged, but it's getting that

:21:33. > :21:36.wider community involved that is much harder. That is why, when his

:21:36. > :21:39.activists step forward, we need to think hard about how we can support

:21:39. > :21:43.them, and give them the strength and courage to carry on in very

:21:43. > :21:46.hard circumstances. People start to leave.

:21:46. > :21:54.The piles of lovely prepared food go mostly uneaten and the kind

:21:54. > :21:57.chefs who made such an effort head home.

:21:57. > :22:00.Those two are pillars of the community. They worked so hard to

:22:00. > :22:04.try and get everything off the ground. But it is an uphill

:22:04. > :22:12.struggle. If there were more people like those two in the world, the

:22:12. > :22:20.Big Society would be easy. Sadly, it appears there aren't. People

:22:20. > :22:26.outside are more friendly. I wish they would get together and get to

:22:27. > :22:36.know each other more. Then you could have parties and more of that.

:22:36. > :22:42.But they won't. They're all stick Don't forget to tell me what's

:22:42. > :22:46.happening where you live. E-mail me at this address.

:22:46. > :22:50.They say moving house is as stressful as it gets. Don't believe

:22:50. > :22:56.a word of it. Moving sharks in a lorry from Weymouth to Windsor is

:22:56. > :23:01.as bad as it gets. You have to be as cool as a sea cucumber.

:23:01. > :23:04.This ambitious project has been two years in the planning. The aim is

:23:04. > :23:10.to fill this massive aquarium with over 50 species of shark, ray and

:23:10. > :23:15.tropical fish. All of them are coming from Weymouth. The man in

:23:15. > :23:18.charge of welcoming the new arrivals will be Iain Grieve.

:23:18. > :23:22.we're doing here is just checking all of the levels to make sure that

:23:22. > :23:26.when the fish come, there is enough water, so we can move the water

:23:26. > :23:30.from the truck into the aquarium. Everything looks OK. We're good to

:23:30. > :23:33.go for the fish transport. Meanwhile, in Weymouth, where some

:23:33. > :23:36.of the fish have been bred, preparations for the moves are

:23:37. > :23:42.under way. It is Chris Brown's job to make sure all the sharks are

:23:42. > :23:46.ready and fit for travelling. Is there a risk moving them? There

:23:46. > :23:49.is always a risk moving animals. It is the most stressful time for them.

:23:49. > :23:54.We have had years of experience of this and we really know how to

:23:54. > :23:57.reduce the stress levels to the animals. This lot have not been fed

:23:57. > :24:01.for a while, have they? Not for three days. This is very important.

:24:01. > :24:04.If you move an animal once they have just been fed, they might be

:24:04. > :24:09.sick into into the tank or produce waste, so the water will get dirty.

:24:09. > :24:16.This would affect the animal. Altogether, they will be moving

:24:17. > :24:21.over 250 fish tomorrow, including a dozen sharks and 25 stingrays. It's

:24:21. > :24:24.all about timing, isn't it? Once the clock starts ticking, that's it.

:24:24. > :24:27.Once we move the first fish and its transport container, for that

:24:27. > :24:35.animal, it is a race against time to get it to the aquarium as

:24:35. > :24:40.quickly as possible. It is 5:05am. The trucks are here.

:24:40. > :24:44.The clock has started to tick. The sharks are about to be moved.

:24:44. > :24:53.The team is split into two, with one half having to pack over 200 of

:24:53. > :24:57.the smaller fish and the others are moving the rays and the sharks.

:24:57. > :25:05.How's it going? Yes, it's going well. I'm getting very wet. Which

:25:05. > :25:11.is normal. Lots of pressure. don't want to be the ones letting

:25:11. > :25:14.the side down. So pack like mad men for the next couple of hours.

:25:14. > :25:17.It is essential that everybody keeps to time so the fish do not

:25:17. > :25:21.stay too long in the transport tanks.

:25:21. > :25:25.Just watch your foot there. These are the ones with the stings, so we

:25:25. > :25:29.have to be careful where they are. That is why we're using long-

:25:29. > :25:39.handled nets. The team has kept to their timing

:25:39. > :25:40.

:25:40. > :25:45.and the fully loaded truck is Ethically, I strongly disagree with

:25:45. > :25:49.animal circuses and that side of things. I certainly wouldn't have

:25:49. > :25:53.any of our animals performing tricks. That is the opposite way to

:25:53. > :25:56.the way we want to go. Lots of people don't ever get the chance to

:25:56. > :25:58.travel abroad or to go scuba-diving to see some of these wonderful

:25:58. > :26:01.creatures and to see what is happening underwater. We're

:26:01. > :26:11.bringing that to the UK so that the children can actually experience

:26:11. > :26:27.

:26:27. > :26:37.I am hoping for some nice energised rays swimming round. Perfect. Very

:26:37. > :26:42.

:26:42. > :26:46.We're just going to try and send them off out into the main body of

:26:46. > :26:50.the tanks so they have lots of space to swim round and orientate

:26:50. > :26:54.themselves. As they are introduced, you are watching their behaviour to

:26:54. > :26:57.make sure everything is good. What you looking for? It is important

:26:57. > :27:01.that when we move them from the lorry to the tank, that is their

:27:01. > :27:05.highest stress point. We hold them still so they have a chance to get

:27:05. > :27:09.used to their surroundings but be in the safe confines of the net.

:27:10. > :27:14.Once they have calmed down a bit, we release them. We want release

:27:14. > :27:17.them so they go straight into the main body of the tank. How long

:27:17. > :27:20.before they are really comfortable in their new surroundings?

:27:20. > :27:24.ideal thing to tell you is really when they start feeding. That is

:27:24. > :27:31.when they are truly happy in their home and feel relaxed enough to go

:27:31. > :27:34.on the feed. That would take two or three days, really. Lovely.

:27:35. > :27:38.So we're kind of halfway through the unloading now. Rays and sharks

:27:38. > :27:48.and smaller fish have all gone into the tank. It is just making sure

:27:48. > :27:56.

:27:56. > :28:02.that they're happy in their new This is it, Chris. It will be very

:28:02. > :28:05.exciting see this one swim off into its new home. The final one.

:28:05. > :28:08.fact that they are feeding so early, does that mean that they're quite

:28:08. > :28:11.settled? Yeah, it means they are relaxed enough to feed. Sometimes,

:28:11. > :28:14.they won't feed for three or four days after transport. This shows

:28:14. > :28:21.that they have settled straight away, which is just the kind of

:28:21. > :28:25.news I want to hear. A perfect end for you? Absolutely fantastic.

:28:25. > :28:30.And I bet they all taste delicious with chips. That's it for tonight.

:28:30. > :28:40.I will see you next week. We ask what would you do if squatters

:28:40. > :28:40.

:28:40. > :28:45.invaded your home. It that they have changed the locks and they are