:00:06. > :00:14.Heller Overstone welcome to a brand-new series of Inside Out.
:00:14. > :00:17.Here is what is coming on tonight. We follow a Hampshire carer
:00:17. > :00:23.persistent as she delivers minute- by-minute care paid for by local
:00:23. > :00:28.authorities. They do have to make cuts but 15 minutes to a carer, she
:00:28. > :00:37.won't get in the door before she is out again. The reality is, the time
:00:37. > :00:41.to chat is not time we have got to pay for. Battered and bruised, his
:00:41. > :00:45.new legislation needed to control mobility scooters? People are
:00:45. > :00:49.getting hurt, people are getting killed using these mobility scooter
:00:49. > :00:53.is because they don't know how to use them safely.
:00:53. > :01:00.We go behind the scenes of an ambitious project to trace the
:01:00. > :01:06.history of an entire Sussex town. Today, I am finding it quite
:01:06. > :01:16.emotional. Just talking about the people. I did not realise that was
:01:16. > :01:27.
:01:27. > :01:33.going to happen. This is Inside Out First tonight, how we look after
:01:33. > :01:38.each other as we get older is always going to be a hot topic. It
:01:38. > :01:43.has put Homecare visits under the spotlight. Cash-strapped councils
:01:43. > :01:48.but carers for the minimum time possible. One care invited us out
:01:48. > :01:54.to show us how tough it is getting to do the job she loves.
:01:54. > :01:59.For home carer, Elaine, it is the start of a very busy day. The do
:01:59. > :02:03.sleep well? I'm going to login. has been a carer for 23 years and
:02:03. > :02:07.seen a lot of changes. One of which is the introduction of clocking in
:02:07. > :02:12.when she arrives and clocking out when she leaves. Hampshire County
:02:12. > :02:17.Council is tracking her every minute. Do you want to soak your
:02:17. > :02:24.hand? He it is a juggling act, helping with personal care while
:02:24. > :02:30.maintaining Joan's dignity. Joan washes her own face and then we do
:02:30. > :02:35.eight general tidy up of the bed and if you need to put clean pads
:02:35. > :02:40.on the bed just for her protection. After a length of this is assessed
:02:40. > :02:47.by the council, Joan is one of the lucky ones. It is 45 minutes. We
:02:47. > :02:52.normally get shown up and wash, she has gell on her back and knees and
:02:52. > :02:58.a clean nightie. Even 45 minutes feels a rush that one in six visits
:02:58. > :03:05.in Hampshire is now 15 minutes. likes her marmalade. Joan guess two
:03:05. > :03:15.45 minute visits a day. Elaine is very good. But sometimes she is
:03:15. > :03:20.
:03:20. > :03:27.here much longer than she should be. But she never rushes me. She is
:03:27. > :03:33.always very caring. In reality, Elaine is in a hurry. See you later.
:03:33. > :03:37.Her next call is a ten-minute drive away. If sometimes it can be
:03:37. > :03:41.difficult to fit within the time restrictions because of the
:03:41. > :03:46.travelling. The tracking systems allows us to go the quickest route.
:03:46. > :03:50.It isn't always the quickest route, the least miles. Elaine is not paid
:03:50. > :04:00.travelling time and her mileage rate has been 25p for the last
:04:00. > :04:05.seven years. How why you? Clean clothes, then these, socks. I had a
:04:05. > :04:08.stroke in 2010. That changed my life. My whole world changed. The
:04:08. > :04:13.whole way and the world looks a you changes. It is a frightening time
:04:13. > :04:18.because you are never sure of anything. Some of us have paid into
:04:18. > :04:24.the NHS all our lives. I have worked all my life. Care should be
:04:24. > :04:29.for those who have done that. They do have to make cuts but 15 minutes
:04:29. > :04:33.to a carer, she won't get in the dock before she is out again. That
:04:33. > :04:38.person won't have time to speak to them. That is the most important
:04:38. > :04:44.thing. What they're doing with their hands is by the by. As far as
:04:44. > :04:48.I am aware, Hampshire County Council and going to be paying the
:04:48. > :04:54.care that is received. If you have a 30 minute call to someone and say
:04:55. > :05:01.the new welfare for 28 minutes, you will be paid for 28 minutes. If you
:05:01. > :05:08.are longer than 32 minutes on a 30 minute call, you must then ring the
:05:08. > :05:13.office to explain why you were there longer. You can then get paid.
:05:13. > :05:18.They have to ask for the payments from social services. I don't know
:05:18. > :05:21.any other job that is paid minute to minute. Hampshire County Council
:05:22. > :05:26.say they are not paying by the minute but do monitor to ensure
:05:26. > :05:30.people get the care that has been commissioned. They also say shorter
:05:30. > :05:35.visits are becoming rarer and they are committed to delivering safe
:05:35. > :05:41.and effective care. 15 minute visit to account for one in six calls and
:05:41. > :05:47.can be part of larger care packages. It is like some days you can do
:05:47. > :05:52.your ran and a run so smoothly and easily but all you need is just
:05:52. > :05:57.somebody to have had a fall, somebody to be upset. It does not
:05:57. > :06:06.feel like half-an-hour. They have gotta think of the time one of the
:06:06. > :06:11.time. Their minds is on the time. It is putting extra pressure on
:06:11. > :06:15.people. Colin Angel from the Homecare Providers Association says
:06:15. > :06:24.councils across the South region as a whole are buying shorter and
:06:24. > :06:28.shorter visits. Across the south of England we estimate that almost
:06:28. > :06:34.two-thirds of visits are 30 minutes or fewer. That is not a lot of time
:06:34. > :06:38.to deliver quite intimate personal care to people. Certainly, it is
:06:39. > :06:43.increasingly difficult to do that with dignity and safety. We
:06:43. > :06:46.recently surveyed home care providers across the UK and the
:06:46. > :06:50.fundamental thing they were telling us was how concerned they were
:06:50. > :06:56.about the use of short visits, making it really difficult to
:06:56. > :07:04.deliver care safely and certainly with the dignity that is required.
:07:04. > :07:07.This is Mrs Gingell. This is Mr Gingell. Elaine has arrived to find
:07:07. > :07:16.this visit is going to take longer than scheduled. There has been a
:07:16. > :07:23.complaint this morning. The commode was not empowered -- empty. He does
:07:23. > :07:30.not have the correct hat on. He has an might pad on. It means it takes
:07:30. > :07:40.a wee bit longer. Having to undress and dress again. We get there.
:07:40. > :07:40.
:07:40. > :07:43.Hello, sir. I am just going to take your shoes off. I have got
:07:43. > :07:48.arthritis so made -- so one day I might need careful study think
:07:48. > :07:54.about how you might want to be treated yourself. I don't take it
:07:54. > :07:58.home. You have to be able to detach yourself. It does not stop you
:07:58. > :08:03.worrying or thinking about people so maybe I do take it home a little
:08:03. > :08:10.bet. I don't think you can be a carer if you don't do that. Even
:08:10. > :08:17.with extra jobs, after 30 minutes time is up. You are now locked out.
:08:17. > :08:22.That is it. The this is not for laundry, this is to walk on. At the
:08:22. > :08:30.next house it is one of the controversial Short cuts. -- short
:08:30. > :08:35.calls. It is to make sure that medication is taken, we leave a
:08:35. > :08:38.piece of cake for a biscuit, a cup of tea, glass of water and
:08:38. > :08:44.medication is taken. We check clothes, windows and if she was the
:08:44. > :08:48.curtains closed. Television, any lights. She puts herself to bed.
:08:48. > :08:53.Sometimes if she uses the toilet I have to shout goodbye to her and
:08:53. > :08:59.tell everything is waiting for her downstairs when she comes down.
:08:59. > :09:06.That is the best you can do in 15 minutes. Today's the 15 minutes
:09:06. > :09:10.left little time to be sociable. Let's be clear, not everybody is
:09:10. > :09:14.commissioning everything in 15 minutes units but it is happening.
:09:14. > :09:18.Where we have got needs to be met an elegant its budget, we have got
:09:18. > :09:24.to do it. We have got to make the money stretch. The reality of the
:09:24. > :09:29.world is the time for chat is not time we have got to pay for. If you
:09:29. > :09:32.want is to give people a bit more social interaction, home carer
:09:32. > :09:39.agencies are not the weight to do that. But Elaine believes talking
:09:39. > :09:45.is a crucial part of her job. about nice forests and mountains
:09:45. > :09:49.streams and babbling brooks. I am not trying to be humble on anything
:09:49. > :09:59.like that but I love my work. I would not do it if they did not
:09:59. > :10:03.
:10:03. > :10:10.enjoy it. I enjoy caring. I enjoy If you have got a story for us then
:10:10. > :10:13.droppers and e-mail. -- dropped us and e-mail. Next, you can pick one
:10:13. > :10:18.up for a couple of hundred pounds and you don't need a licence to
:10:18. > :10:24.ride one. A godsend if you are struggling to get around birds and
:10:24. > :10:29.menace to society says others. Is it time for a new registration for
:10:29. > :10:34.mobility scoters. It is boy racers who get the bad press and face sky
:10:34. > :10:39.high insurance costs. But drivers in a smaller machine and grinding
:10:39. > :10:48.people's years across the south. Many have no insurance, no tax and
:10:48. > :10:52.no experience. Pullover and make way for the mobility scooter.
:10:52. > :10:57.see these every day. They go about four miles an hour, they go up and
:10:57. > :11:03.down the pavements. Myself and some friends thought it would be a good
:11:04. > :11:08.idea if we could put an engine in one. I am convinced this is
:11:08. > :11:11.Britain's fastest mobility scooter. Most scooters don't reach the
:11:11. > :11:16.City's concern are capable of reaching eight miles an hour and
:11:16. > :11:21.there is limited legislation controlling them. Mobility scooters
:11:21. > :11:25.can do a lot of damage. People are getting hurt, people are getting
:11:25. > :11:29.killed using these scooters because they don't know how to use them
:11:29. > :11:34.safely. Her a quick trip to the shops ended in hospital for Graham
:11:34. > :11:39.Marsland. Battered, bruised and broken he is the latest victim of
:11:39. > :11:45.the scooter accident. I went over foreign loaf of bread and as I
:11:45. > :11:49.stepped out of the shop on to the pavement I got hit. It was a
:11:50. > :11:59.mobility scooter. It was quite a shock. It knocked me about eight
:12:00. > :12:00.
:12:00. > :12:04.feet. He broke my hip. I have had an operation on my shoulder. The
:12:04. > :12:11.accident left Graham semi-conscious on the pavement. The scooter driver
:12:11. > :12:21.was also shaken by the Commission. She was sat in shock. I felt a bit
:12:21. > :12:24.
:12:24. > :12:29.sorry for her. It was a bit of a loser lose situation for both of us.
:12:29. > :12:34.The police got involved. She would have been traumatised to a degree
:12:34. > :12:37.as well. While Graham was taken to hospital the scooter ended up here
:12:37. > :12:42.among the mangled vaccinate police garage. It is being checked to see
:12:42. > :12:52.if the speed setting was on for miles an hour. That is the legal
:12:52. > :12:54.
:12:54. > :13:02.Bit is happening more often, people are getting involved in collisions
:13:02. > :13:05.with these things. This one ways in excess of 140 kilos. With the
:13:05. > :13:14.driver on top of that, it is a considerable weight to be on the
:13:14. > :13:21.pavement. Jenny Doe felt the full force of a mobility scooter on a
:13:21. > :13:28.day out at a local show. It just kept coming, and when I turned
:13:28. > :13:34.around, there was this elderly lady in his buggy, in this invalid, you
:13:34. > :13:44.know, mobility scooter, and a I went, you have hit my leg! And she
:13:44. > :13:44.
:13:44. > :13:49.just looked at me as though, so? Just four hours later, this is what
:13:49. > :13:55.her leg looked like. It was swollen because it was trapped underneath
:13:55. > :14:03.the actual thing. It was swollen all round here. It just seems to me
:14:03. > :14:06.that they are getting big here, -- bigger and heavier. Elderly people
:14:06. > :14:11.- she was an elderly lady - have they got the strength to control
:14:11. > :14:18.them?. Back in September, in Fareham, the victim was the driver
:14:18. > :14:21.himself, but the 82-year-old man who crashed through a window off a
:14:21. > :14:28.walkway leading to the local medical centre. He died at the
:14:28. > :14:33.scene, after falling 12ft to the pavement below. Despite the
:14:33. > :14:39.accidents, demand is high, with mobility scooter shops looking more
:14:39. > :14:43.like car showrooms. They give people a lifeline, don't they?
:14:44. > :14:50.do, without this, they could not leave the house. This one is the
:14:50. > :14:55.maximum speed, 8mph. I do not need a licence, training or insurance.
:14:55. > :15:00.That's right. It is not right, there should be a legal requirement,
:15:00. > :15:04.but there is no actual or regulation, no legal the deletion.
:15:04. > :15:08.Do you think there should be some changes to the law? Yes, I believe
:15:08. > :15:13.there should be some kind of regulation from our level, we
:15:13. > :15:18.should be regulated. It took Joyce Steeples six months to recover from
:15:18. > :15:22.an accident after she was hit by a mobility scooter. She ended up in
:15:22. > :15:29.hospital after getting knocked down on a pavement. I could not get up,
:15:30. > :15:33.I was just dazed. I think the police car which was passing, they
:15:33. > :15:42.phoned for the imbalance. Even when you were on the ground, the scooter
:15:42. > :15:47.was still bumping into you? You do not expect to be knocked down on
:15:47. > :15:50.the pavement, it is not right.. a scooter is involved in an
:15:50. > :16:00.accident, the police have limited powers to prosecute, because they
:16:00. > :16:01.
:16:01. > :16:05.are not classed as vehicles, but as medical devices.? The legislation
:16:05. > :16:14.does not cover them, unlike motorcycles or cars. We have
:16:14. > :16:19.limited if any powers to deal with it.. The few rules there are have
:16:19. > :16:23.not changed since the days of these vehicles, which have been obsolete
:16:23. > :16:32.since the 1970s. Scott Moy said he would be lost without his scooter.
:16:32. > :16:36.He cannot walk very far. I would be stuck in here 24/7.. Every year
:16:36. > :16:44.around Christmas, former soldier Scott decks out his scooter with
:16:44. > :16:50.tinsel and all the trimmings. it every year for the kiddies, they
:16:50. > :16:58.come to accept it now. If I go down and I have not go to town, they
:16:58. > :17:02.would be shocked. Scott has had no accidents in eight years as a
:17:02. > :17:09.scooter driver. He does not feel welcome on the pavements or on the
:17:09. > :17:14.roads, but he says he has got no choice. We are not allowed to use
:17:14. > :17:20.the bus lane or the cycle path. If we are right in the middle of the
:17:20. > :17:30.road, going more than 8mph, we are in the middle, with all of the cars.
:17:30. > :17:31.
:17:31. > :17:34.Then you get people shouting at you, get off the road. What do you do?
:17:34. > :17:40.Safety campaign a John Seamons and says it is up to people to ride
:17:41. > :17:45.their scooters responsibly, and not like this, with one being used as a
:17:46. > :17:50.carpet carrier in Somerset. There is no restriction on who can buy
:17:50. > :17:54.them, who can sell them, who can use them. You would not put a
:17:54. > :17:58.person who cannot drive a car into a car and say, off you go. You
:17:58. > :18:03.would not do the same thing with a motorbike. Johns says it is obvious
:18:03. > :18:07.what needs to be done. Legislation stating these vehicles must be
:18:07. > :18:12.checked every 12 months, like a car, to make sure they are safe,
:18:12. > :18:16.training, and it does not take a lot of training... It just means
:18:16. > :18:21.building the confidence of the person up. Today, John's wife,
:18:21. > :18:31.Betty, is getting her first lesson in scooter riding from trainer
:18:31. > :18:41.Simon Parrott. Do you drive cars? No, I do not. Oh, good. Until now,
:18:41. > :18:42.
:18:42. > :18:51.she has been too nervous to use one. Turned it. Do not touch that one or
:18:51. > :18:56.that one. I was a little bit scared. When you first get on one, they
:18:56. > :19:06.tend to run away with you. They tend to go too fast, and I did not
:19:06. > :19:34.
:19:34. > :19:40.Within an hour, she is braving the I certainly feel more confident.
:19:40. > :19:49.And Betty is convinced insurance is a must. If you do not someone over,
:19:49. > :19:51.that person has not got a leg to stand on. Meanwhile, Graham
:19:51. > :19:58.Marsland has learnt that the police are taking no action against the
:19:58. > :20:07.woman who knocked him down. have to deal with it. The irony is,
:20:07. > :20:10.it is me who now needs the mobility scooter! But it is serious, really.
:20:10. > :20:14.The Department of Transport says it is now looking at bringing in a
:20:14. > :20:24.test for new users. Campaigners believe that is the only way to
:20:24. > :20:32.
:20:32. > :20:36.Join the debate on Twitter about mobility scooters. Finally tonight,
:20:36. > :20:42.tracing your family ancestry could not be easier these days, mainly
:20:43. > :20:48.thanks to the Internet. But how about tracing the ancestry of an
:20:48. > :20:51.entire tome? Things get a bit trickier. But that is exactly what
:20:51. > :20:55.this gang of enthusiastic volunteers is hoping to do here on
:20:55. > :21:02.the Sussex coast. They are trying to find out as much as they can
:21:02. > :21:07.about the ancestors of Eastbourne. I am really pleased with this
:21:08. > :21:12.little but if, I think it is a lamb shoulder blade, but I found it!
:21:12. > :21:16.is interesting, you do not know what you're looking at. Once you
:21:16. > :21:25.start to find something nice, you do not want to stop. You just want
:21:25. > :21:30.to get it done. This is the first year of a unique two-year project,
:21:30. > :21:33.called Eastbourne Ancestors, a combination of archaeological digs,
:21:33. > :21:36.scientific research and investigation which it is hoped
:21:36. > :21:41.will make connections between people who live here today and the
:21:42. > :21:45.people who lived here long ago. Archaeologist Jo Seaman is the man
:21:45. > :21:52.behind it. It is about building up a picture of the people and the
:21:52. > :21:58.place, whether that's Saxons that were living here, or Romans, Roman
:21:58. > :22:01.British, even prehistoric people. Bronze Age and beyond, it could be.
:22:01. > :22:04.Jo Seaman thinks more people would be interested in the history on
:22:04. > :22:08.their doorstep if only they knew what was there. Ann and Simon Eyre
:22:08. > :22:12.had no idea what was under their back doorstep until they decided to
:22:12. > :22:18.build a bigger garage. This gave Jo Seaman's team the opportunity to
:22:18. > :22:22.explore the garden, which happens to be close to an ancient burial
:22:22. > :22:28.ground. We have lived here 25 years, and we have absolutely no idea that
:22:28. > :22:31.we were sitting on top of this. thought that there has people --
:22:31. > :22:35.there has been people living here for years and years and years,
:22:35. > :22:44.unbeknown to us, and sisters sitting under the back lawn for a
:22:44. > :22:49.long time! Most towns in this part of the world are dotted with
:22:49. > :22:53.evidence of previous human activity. Wartime bombing raids destroyed the
:22:53. > :22:58.main museum in Eastbourne, so much of its history has had to be boxed
:22:58. > :23:02.up. This town literally has skeletons in its claws it. We have
:23:02. > :23:07.got about 300 of them down in the basement of the town hall, which we
:23:07. > :23:10.have accumulated over the past 40 years, mainly from excavations in
:23:10. > :23:15.Eastbourne. But they have not really been analysed properly, so
:23:15. > :23:18.nobody has looked at them in depth to find out more about the people,
:23:18. > :23:23.maybe the diseases they had, how they lived their lives. Show me
:23:23. > :23:30.what you have got in here. We have got a male individual, and you can
:23:30. > :23:34.see from his jaw, he has got really bad tooth decay. Osteo-
:23:34. > :23:38.archaeologist Hayley Forsyth has been examining the skeletons of
:23:38. > :23:43.about 200 Eastbourne Saxons. She says it is amazing what you can
:23:43. > :23:49.tell from just a few bones and teeth. The enamel has been worn
:23:49. > :23:52.away from things like grit in the diet, probably, and exposed the
:23:52. > :23:56.area where than nervous are, so it would have been really painful.
:23:56. > :24:01.is probably safe to say that this is the first time these Saxons had
:24:01. > :24:06.overseen a toothbrush. There is a substantial team of volunteers from
:24:06. > :24:10.near and far, working to learn more about the history of Eastbourne.
:24:10. > :24:15.Tori Zeeger has come all away from Michigan, USA, to examine the
:24:15. > :24:20.incredible collection of clavicles. It is the collarbone, which is
:24:20. > :24:24.right up under your neck. It has three muscles attached to it, and
:24:24. > :24:28.every time you move those muscles, the tendons will pull on the
:24:28. > :24:33.clavicle, causing morphological changes. So, you can see where the
:24:34. > :24:38.muscles attached. These clavicles show how active our ancestors were.
:24:38. > :24:47.These were not puny, short Saxons, some of them were more than 6ft
:24:47. > :24:53.tall and very strong. This clavicle is unusual. It has been suggested
:24:53. > :24:57.that this man might have used a narrow extensively. You can tell he
:24:57. > :25:04.is right handed. This is his right clavicle. His left, much less
:25:04. > :25:09.developed. It is really awesome. Just down the hill from the Anglo-
:25:09. > :25:13.Saxon burial ground is a strip of land which Jo believes was once the
:25:13. > :25:17.location of a large house, dating back to the 14th century. What is
:25:17. > :25:21.more, he thinks he has got the photographs to prove it. We are
:25:21. > :25:29.hesitant to say it is a Manor House at this stage, but it has that kind
:25:29. > :25:36.of feel. At least, a very wealthy landowner, I would think. And you
:25:36. > :25:40.can see the flint work, it is quite detailed, isn't it? Yes, again, it
:25:40. > :25:43.is indicative of a high-status building. The building was
:25:43. > :25:47.demolished back in the 1960s to make way for a new housing estate,
:25:47. > :25:53.but the Eastbourne Ancestors team has discovered that the medieval
:25:53. > :25:57.foundations are still here, and it looks like Jo's plan to do high-vis
:25:57. > :26:02.history is working. Eastbourne resident Ken Larkin saw the work
:26:02. > :26:09.going on and brought along some photographs of his own. This is my
:26:09. > :26:15.home, my area. The fields, the marsh, everything around here, my
:26:15. > :26:22.playground. It was from that road to the railway line. And from here,
:26:22. > :26:30.to the park. I had all of that to run about in. The strange thing is,
:26:30. > :26:35.today, I find it quite emotional. Sort of just talking about the
:26:35. > :26:43.people - I did not realise that was going to happen. And seeing it all
:26:43. > :26:48.dug up as an archaeological site? The volunteers have found pottery,
:26:48. > :26:53.bricks, belt buckles and all kinds of items, from the Bronze Age,
:26:53. > :26:58.3,000 years ago, up to modern times. They have also found the wall of a
:26:58. > :27:02.cellar, and by dating the material embedded above and below it, Jo has
:27:02. > :27:07.worked out when the castle was built. I would doubt whether it
:27:07. > :27:17.would be earlier than 1250. That fits in with medieval times, when
:27:17. > :27:18.
:27:18. > :27:22.The Eastbourne Ancestors jigsaw puzzle is slowly coming together,
:27:22. > :27:26.piece by piece, but this is just the beginning. Over the next 12
:27:26. > :27:32.months, there will be more digs, and much more detailed analysis of
:27:32. > :27:35.the skeletons in the town hall, including carbon dating, and even
:27:35. > :27:40.reconstructing the faces of some of the Saxons, so that we can see what
:27:40. > :27:43.they looked like. So, Jo is on the lookout for even more people to
:27:43. > :27:47.roll up their sleeves and get involved, because he believes it is
:27:47. > :27:52.important for all of us to get to know something of the people who
:27:52. > :27:57.once lived where we live. People say, what is the point in digging
:27:57. > :28:01.up the past? Well, it is a cliche, but the past can tell you so much
:28:01. > :28:06.about the future, how to do things in the future. Even if all it does
:28:06. > :28:16.is to give you respect for the area you are living in, or like to visit,
:28:16. > :28:23.And we will have plenty more stories for you, same time next
:28:23. > :28:26.week. Until then, bye-bye. Next time on Inside Out... At first we
:28:26. > :28:32.moved away from family and friends to bring the children up down here,
:28:32. > :28:36.to live the dream, but now, it has become more of a nightmare. We will
:28:36. > :28:43.be meeting the West Sussex community which is fighting to save