:00:10. > :00:16.Hello and welcome to Inside Out from Bournemouth, with lots to tell
:00:16. > :00:20.you about. Marks & Spencer in the firing line.
:00:20. > :00:26.A �1 million fine for asbestos breaches. We reveal the company was
:00:26. > :00:30.warned of problems eight years earlier.
:00:30. > :00:36.Wildlife disaster on the South Coast - how to protect our seabirds
:00:36. > :00:41.and our seas. These wild animals should be up there living their own
:00:41. > :00:45.lives and we are intervening. We should not be doing that. They are
:00:45. > :00:51.playing around in the surf for quite a while and it is exhausting.
:00:51. > :00:57.They are very graceful in the water normally.
:00:57. > :01:05.And shocking a tax on denied talks court on CCTV. Hampshire woman
:01:05. > :01:10.talks of the devastating effects. - - attacks on guide dogs. They
:01:10. > :01:15.started punching the dog in the head to get it to let go. They
:01:15. > :01:25.pushed us in the head several times. This is Inside Out for the South of
:01:25. > :01:35.
:01:35. > :01:39.First tonight, managers turned a blind eye to complaints about
:01:39. > :01:43.asbestos and shoppers are right to be anxious whether they breathed in
:01:43. > :01:49.potentially lethal asbestos fibre. That is the view of a judge as he
:01:49. > :01:54.handed down a �1 million fine to one of Britain's best-known
:01:54. > :01:57.retailers after health and safety breaches at a Reading store. Now
:01:57. > :02:03.Inside Out is asking whether the problem was confined to just one
:02:03. > :02:09.Marks & Spencer outlet. Freda Hughes worked at Marks &
:02:09. > :02:13.Spencer in Foxton in Kent from 1971-1986. During that time, there
:02:13. > :02:20.was renovation work involving asbestos next to the canteen and
:02:21. > :02:27.stock rooms. The only route to go to the canteen or the toilet was a
:02:27. > :02:30.vile weather work was being carried out on the floor above. In 2007,
:02:30. > :02:35.Freda developed mesothelioma, a cancer caused by asbestos. She
:02:35. > :02:38.found out the exposure may have been at M&S. It was only because
:02:38. > :02:41.she met the local chemist and hairdresser who were reading the
:02:42. > :02:46.local newspaper saying the store had asbestos in it. She had not
:02:46. > :02:53.been exposed anywhere else. M&S paid Freda a substantial amount of
:02:53. > :02:57.compensation. She died from mesothelioma in 2011. If you look
:02:57. > :03:00.back into the 1960s, 70s and 80s, it is possible that staff were
:03:00. > :03:04.exposed to asbestos in our stores. It is clear society did not
:03:04. > :03:08.understand the risks as we do today. It is tragic that our staff and
:03:08. > :03:12.colleagues were affected in this way. Any illness relating to
:03:12. > :03:16.asbestos is terrible and we did make compensation and that is
:03:16. > :03:22.absolutely right. I am clear that our society has learned and we have
:03:22. > :03:26.learned, our policies have become industry leading. Freda is one of a
:03:26. > :03:32.number of people who it is claimed to develop asbestos related disease
:03:32. > :03:36.from working at a mess. -- developed. Pieter Pipping from
:03:36. > :03:41.Milton Keynes was a warehouse manager at M&S from the 1960s to
:03:41. > :03:47.the 1990s. My dad was totally dedicated to me and my sister. His
:03:47. > :03:52.working life was Marks & Spencer. Pieter suffered from rheumatoid
:03:53. > :03:57.arthritis. In 2010, he was diagnosed with asbestos related
:03:57. > :04:01.diffuse pleural thickening. He believes he may have been exposed
:04:01. > :04:08.to asbestos at five M&S stores including Maidenhead, Windsor and
:04:08. > :04:14.Kilburn. A few descried two people working, splashing down ceilings,
:04:14. > :04:20.taking cladding off walls and columns and all of that was made of
:04:20. > :04:23.asbestos. -- he described people working. He died from a heart
:04:23. > :04:29.attack in May last year before he could pursue his claim for
:04:29. > :04:34.compensation. M&S says it was not responsible in any way for Pieter
:04:34. > :04:38.Pipping's asbestos exposure. Most of our major retailers have stores
:04:38. > :04:43.that contain asbestos. Some have even been fined for breaching
:04:43. > :04:48.regulations. They include house of Fraser, the Co-op, Top Shop and
:04:48. > :04:52.John Lewis. But evidence we have of how M and S and some of its
:04:52. > :04:56.detractors have handled asbestos in some of its stores is worrying. It
:04:56. > :05:01.suggests that the risks to customers, staff and contractors
:05:01. > :05:07.may not have been fully acknowledged. One case in
:05:07. > :05:11.particular is concerning. In 1998, M&S refurbishes its flagship store
:05:11. > :05:17.at Marble Arch in London. William Wallace, health and safety officer,
:05:17. > :05:21.is horrified by what he sees. were asbestos mine fields for the
:05:21. > :05:25.want of a better phrase. You could not have guaranteed the safety of
:05:25. > :05:30.anybody. He says he flags at the safety problems with little effect
:05:30. > :05:34.and so begins copying pages of reports left by the day and night
:05:34. > :05:38.shifts for the construction manager. This report from April 1998 says
:05:38. > :05:44.the day shift has done it again. Cladding has been stripped with a
:05:45. > :05:48.sledgehammer. Asbestos is everywhere. It is the third
:05:48. > :05:53.occasion in a week where they have had to clear up after a dangerous
:05:53. > :06:00.occurrence. Somebody has to control the day shift if they do not want
:06:00. > :06:09.the store closed and the NHK -- the HSE crawling all over them.
:06:09. > :06:13.Scandalous. I recommended that all areas where it is believed there
:06:13. > :06:18.was asbestos should be handed over to license asbestos removal us.
:06:18. > :06:22.wrote to the M&S chairman and chief executive Sir Richard Greenbury and
:06:22. > :06:29.met senior M&S managers. M&S says it takes the matter seriously and
:06:29. > :06:34.is ticking the appropriate action. So what action did it take? Those
:06:34. > :06:38.allegations sound worrying but until that time, 15 years ago,
:06:38. > :06:41.thorough investigations had been taken. They were investigated three
:06:41. > :06:44.months afterwards and I have spoken to those individuals who found no
:06:45. > :06:49.case whatsoever to say that any member of staff or any member of
:06:49. > :06:53.the public was at risk. M&S also says William Wallace was mistaken
:06:53. > :07:01.about which materials may have contained asbestos. We understand
:07:01. > :07:06.there was not asbestos. We invited him in. We met him in a third party
:07:06. > :07:11.location. His claims were discussed. William Wallace went away, we think,
:07:11. > :07:14.happy. At the same time, he was invited to take his concerns to the
:07:14. > :07:19.Health and Safety Executive but did not do that so we believe there was
:07:19. > :07:25.no case to answer. In 2006, William Wallace begins working as a safety
:07:25. > :07:29.contractor for and company refurbishing M&S Reading. He is
:07:29. > :07:35.horrified by what he sees. There was very Biddle control on the
:07:35. > :07:40.various contractors being asked to work within the ceiling voids. I
:07:40. > :07:45.found other reports of instances that had occurred. Very frightening.
:07:45. > :07:50.Scary, really. Following a tip-off. The Health and Safety Executive has
:07:51. > :07:55.whips on the Reading store. M&S and two contract as are prosecuted.
:07:55. > :07:59.Among the witnesses in 2011, this building worker. He fears being
:07:59. > :08:07.blacklisted by the industry so we have disguise his identity. He
:08:07. > :08:12.described to the court a girl stacking sandwich packs. You could
:08:12. > :08:16.see the dust falling on the skull. We asked her to move somewhere else.
:08:17. > :08:24.She would not because she was -- the manager responsible for the
:08:24. > :08:27.rebuilding of the shelves went ballistic at us. He sent her back.
:08:28. > :08:33.The hardboard bell at of the ceiling, narrowly missing a small
:08:33. > :08:38.child. You would have to say that that child would have had asbestos
:08:38. > :08:42.from the dust, as would the mother and anybody else in that area.
:08:42. > :08:46.court, Marks & Spencer tried to blame its contract as for all of
:08:46. > :08:50.the problems. We are clear that the implementation of our policy at
:08:50. > :08:54.Reading was not correct. We will make sure that never happens again.
:08:54. > :08:58.We will check thoroughly that the policy is being implemented. We are
:08:58. > :09:02.clear that our policy today is leading standard in the industry.
:09:02. > :09:06.Yet fans were switched on in a roof where there was potentially
:09:06. > :09:11.asbestos that could have been taken into the rest of the store. This is
:09:11. > :09:14.regrettable. The implementation of policy was not done in Reading. We
:09:14. > :09:19.are sorry about that and have taken steps to make sure it never happens
:09:19. > :09:24.again. M&S was found guilty of asbestos breaches in Reading. It
:09:24. > :09:27.was fined �1 million and ordered to pay �600,000 in costs. His Honour
:09:27. > :09:32.Judge Christopher Harvey Clark said there had been a systemic failure
:09:32. > :09:37.by M&S management. Their response to asbestos safety complaints had
:09:37. > :09:41.been to turn a blind eye to what was happening. That was because the
:09:41. > :09:45.asbestos work was already costing the company too much. To keep
:09:45. > :09:50.profits as high as reasonably possible, insufficient time and
:09:50. > :09:54.space were allocated to asbestos removal. M&S has never ever put
:09:54. > :09:59.profit before safety. There was not a blind eye. Our investigations
:09:59. > :10:01.were full and thorough. We had a very good policy which the judge
:10:01. > :10:05.described as a sensible and practical. The implementation of
:10:05. > :10:10.that policy was not good at Reading and we are very sorry about that,
:10:10. > :10:13.we regret it. We are disappointed by those, it's. The judge said
:10:13. > :10:16.staff and shoppers have a right to be anxious about whether they have
:10:16. > :10:24.breathed asbestos fibres and what effect that might have on their
:10:24. > :10:27.well-being and future. But M&S disagrees. I think in Essex that
:10:27. > :10:33.testimony at Reading, they would say that there was no risk to
:10:33. > :10:37.customers or staff. -- expert testimony. Two contract as will
:10:37. > :10:40.also find. The company was found not guilty of breaches of asbestos
:10:40. > :10:44.regulations at its stores in Plymouth and Bournemouth. Every
:10:44. > :10:48.year, more than 4,000 people die of mesothelioma and asbestos related
:10:49. > :10:52.lung cancer. It can take decades to develop. The pace of the disease
:10:52. > :10:57.means many people never know when or where they were exposed to
:10:57. > :11:03.asbestos. For Marks & Spencer and the whole of the retail industry,
:11:03. > :11:06.what happened 10, 20 or 30 years ago may still have an impact today.
:11:06. > :11:16.Any suggestion contractors, customers or shopworkers were put
:11:16. > :11:20.
:11:20. > :11:28.We will be following up that story here on Inside Out if you have a
:11:29. > :11:33.story for me, drop me an e-mail. Still to come: Captured on CCTV -
:11:33. > :11:37.attacks on guide dogs and the dreadful effects. But first, as
:11:37. > :11:47.pollution kills of wildlife on the South coast, we ask what can be
:11:47. > :11:48.
:11:49. > :11:52.done to track down who is A couple of the birds have just
:11:52. > :11:56.come ashore onto the beach. They have been playing around in the
:11:56. > :11:59.surf for quite a while and are exhausted. You can see the
:11:59. > :12:03.contaminants sticking to their feathers. They have lost their
:12:03. > :12:07.waterproofing and heating so they are sinking out of the sea. They
:12:07. > :12:12.are not diving. They are dehydrated. Guillemots are very graceful in the
:12:12. > :12:16.water normally, not just flapping around. They are on their last legs
:12:16. > :12:22.almost. You can't help but be angry that this contaminant has got out
:12:22. > :12:32.there. The animals should be out their living their own lives and we
:12:32. > :12:38.
:12:38. > :12:41.are intervening. We should not be doing that. It is now five days
:12:41. > :12:44.since the first: But it and the media descended on Chesil Beach,
:12:44. > :12:46.where the birds are still being found. I tried to get to the bottom
:12:46. > :12:49.of what has caused death so many seabirds. Hundreds have now been
:12:49. > :12:54.found along the 200 mile stretch of the South coast, from as far west
:12:54. > :13:00.as Cornwall to as far east as Sussex. They were all covered in a
:13:00. > :13:04.mysterious oily substance. Wildlife photographer Steve Trewhella was
:13:04. > :13:10.none of the first volunteers on the scene to rescue the birds, moving
:13:10. > :13:15.between Chesil Beach and Paul and Bill. We are still getting these
:13:15. > :13:19.guillemots coming up. They have a sticky substance that is holding
:13:19. > :13:23.their feathers together. They cannot open their wings properly.
:13:23. > :13:27.They are stuck together. It is burning their legs. I have noticed
:13:27. > :13:30.some damage to their legs. I do not want to speculate as to what the
:13:30. > :13:40.substances. I just want to get the birds off the rocks on the beaches
:13:40. > :14:01.
:14:01. > :14:04.In Guillemots are the most common auk found in the British Isles. As
:14:04. > :14:06.diving birds who also swim on the surface, they're particularly
:14:06. > :14:12.susceptible to pollution. They're part of a major European study
:14:12. > :14:14.which aims to clean up the seas and reduce the threat by 2020. The
:14:14. > :14:24.thought is that if you've got healthy Guillemots, you've got
:14:24. > :14:26.Guillemots are great survivors. In the spring, they gather in massive,
:14:26. > :14:34.tightly-packed breeding colonies known as "loomeries", perched on
:14:34. > :14:38.cliffs as they are here. The females lay a single egg directly
:14:38. > :14:45.on a ledge. Because their eggs are conical in shape, they don't roll
:14:45. > :14:48.off, but they can be attacked from the air, usually by crows. The
:14:48. > :14:53.crows are pretty clever but it's hard for them to get at eggs when
:14:53. > :14:56.the adults are in a row. There's safety in numbers. By sticking
:14:56. > :15:00.together, they can protect their flanks, whilst other members of the
:15:00. > :15:03.colony take it in turns to have a go at the crow. The crow has a
:15:03. > :15:06.better chance if it targets an isolated bird. It dives for the
:15:06. > :15:13.Guillemot's legs and tries to flick the egg off the ledge, but the
:15:13. > :15:23.defending Guillemot hasn't given up. Another attack, and the crow is
:15:23. > :15:30.
:15:30. > :15:38.This time, the Guillemot loses its It's all over. The egg is
:15:38. > :15:42.unprotected and the crow escapes with his trophy. The debris from
:15:42. > :15:45.similar attacks is scattered on cliff tops along the South Coast.
:15:45. > :15:55.But while the Guillemot can do battle with natural predators, this
:15:55. > :15:56.
:15:56. > :16:01.little fighter has little or no defence against pollution at sea.
:16:01. > :16:06.This is only a small bird on the surface of the sea. They don't know
:16:06. > :16:12.what man-made things are, really. Everything they see floating is
:16:12. > :16:17.edible, and everything they swim into his natural. It is the only
:16:17. > :16:24.the last few hundred years that they have had to contend with on
:16:24. > :16:28.plastic. This bird will go into a box. There will probably squabble a
:16:28. > :16:34.bitter and settle down, then the RSPCA will whizz them over to West
:16:34. > :16:42.Hatch to be treated. Her view, by this afternoon, he will be having a
:16:42. > :16:47.shower which he will not enjoy. But is is all we can do. I do not think
:16:47. > :16:50.it is too much. At the end of the day, we caused the problem.
:16:50. > :16:55.days, the contaminant covering the birds baffled experts. The RSPCA
:16:55. > :17:04.have had to come up with a new way to get rid of it. In the end, they
:17:04. > :17:07.used margarine followed by washing- up liquid. So what was this stuff?
:17:07. > :17:12.Well, the first theory was palm oil, similar to the substance involved
:17:12. > :17:15.in this pollution incident at Hayling Island two years ago. On
:17:15. > :17:18.that occasion, it was caused by a Singaporean vessel called Pretty
:17:18. > :17:21.Time which had washed its tanks at sea while anchored off the Isle of
:17:21. > :17:29.Wight, something its owners lived to regret after they were fined
:17:29. > :17:39.�20,000 and asked to pay �75,000 in costs. So what's happened this
:17:39. > :17:43.time? The most likely occurrence is someone has washed out the tax of a
:17:43. > :17:45.tanker. The substance has now been identified as a mineral oil. Marine
:17:45. > :17:53.scientist Simon Boxhall says the illegal practice of washing tanks
:17:53. > :17:58.out at sea could be responsible. Normally, that is done up in port
:17:58. > :18:02.under controlled conditions. But it does have an impact on the
:18:02. > :18:08.environment. It is cheaper and quicker if tanker owners and
:18:08. > :18:13.skippers flush the tanks out at sea. It is illegal to do that. If there
:18:13. > :18:20.was an accidental this bill, it is behold on the skipper to report
:18:20. > :18:23.that. This has not happened, obviously. In any event, this is
:18:23. > :18:31.illegal. Either it is accidental or it is intentional, which is even
:18:31. > :18:35.worse. So if it DID come from a tanker, which one? The English
:18:35. > :18:41.Channel is one of the busiest shipping routes in the world.
:18:41. > :18:47.big question is, surely we can find out where this all of slickers? You
:18:47. > :18:52.have to bear in mind that the channel is 30,000 square miles. We
:18:52. > :18:57.are looking at a slip that will be at most, one square mile. We really
:18:57. > :19:00.are looking at a needle in a haystack. The Maritime and
:19:00. > :19:03.Coastguard Agency has sent an aircraft up to search for the slick
:19:03. > :19:07.but couldn't find anything. If it's there, it may be hidden below the
:19:07. > :19:15.surface of the sea. The Agency says proving which vessel it came from
:19:15. > :19:19.won't be easy. To find the source... I couldn't speculate how long it
:19:19. > :19:29.would take. You don't know where it entered the water in the first
:19:29. > :19:31.
:19:31. > :19:35.place. It could be just below the water. We are used to identifying a
:19:35. > :19:40.spill from a known source. But we don't know where it is. We are
:19:40. > :19:43.literally thrashing around in the dark. At least the latest lab tests
:19:43. > :19:48.seem to have taken us closer to what the contaminant is. Perhaps
:19:48. > :19:55.that will give the authorities the clue they need. More tests can be
:19:55. > :20:02.done on the substance. It is a refined mineral oil, so it is the
:20:02. > :20:06.liquid version of something like petroleum. We need to do more
:20:06. > :20:11.analysis and tracking back to the shipping movements in the Channel.
:20:11. > :20:19.It will be difficult but it can be done. Techniques have improved
:20:19. > :20:22.markedly over the last decade. There HAS been a huge reduction in
:20:22. > :20:25.shipping pollution in recent years and the Maritime and Coastguard
:20:25. > :20:35.Agency says it's doing all it can to make ships in our waters know
:20:35. > :20:42.they can't treat the English Channel as a dumping ground. There
:20:42. > :20:46.is an enormous amount of effort going out there so that the Masters,
:20:46. > :20:52.owners of these vessels, they know that surveillance is occurring. And
:20:52. > :20:56.therefore, they know they must be more careful or more safety
:20:56. > :20:58.conscious. But some say more needs to be done because even with
:20:58. > :21:01.surveillance, operations and the option of legal action, when it
:21:01. > :21:10.happens at sea, very few pollution cases like this actually get to
:21:10. > :21:19.court. With any industry, you will always get rogues. And until we
:21:19. > :21:23.have the necessary legal framework, or we will always have this problem.
:21:23. > :21:29.All marine litter and pollution needs to be sourced otherwise you
:21:29. > :21:33.cannot prevent it from happening. I have an interest in finding out
:21:33. > :21:43.what the police Shamir's, and we try and raise as much awareness as
:21:43. > :21:44.
:21:44. > :21:48.possible to get it stopped. This is all avoidable. There is no reason
:21:48. > :21:58.why this should happen. It is either human error or malicious,
:21:58. > :21:59.
:21:59. > :22:06.and if it is militias, there is no excuse.
:22:06. > :22:10.You can tweet your thoughts on that or any of tonight's stories: The
:22:10. > :22:15.number of attacks on Guide Dogs for the Blind by other dogs is on the
:22:15. > :22:22.increase. It has a devastating effect not only on the animals but
:22:22. > :22:25.Richard Wise and his guide dog, Scrumpy, were paying a routine
:22:25. > :22:28.visit to their local post office in Coventry. It's a journey they'd
:22:28. > :22:38.made many times but they weren't prepared for what was about to
:22:38. > :22:51.
:22:51. > :22:55.He just locked onto scrumpy come under his neck. It seemed maternity.
:22:56. > :23:01.The stress was considerable. Scrumpy was under a lot of stress
:23:01. > :23:04.as well. I couldn't see properly to see what was going on, but I did
:23:04. > :23:08.know the door was locked on. These attacks are taking place all over
:23:08. > :23:12.the country. Here, captured on CCTV, a Pit Bull has sunk his teeth into
:23:12. > :23:21.a Labrador guide dog called Neela. In a frenzy of kicks and punches,
:23:21. > :23:26.the Pit Bull owner eventually In Southampton, Jemma Brown has
:23:26. > :23:34.suffered six atacks on her guide dog, Gus. The worst one happened
:23:35. > :23:40.right outside this coffee shop in the town centre.? All of a sudden,
:23:40. > :23:47.I was aware there was a dog charging towards us. I really have
:23:47. > :23:51.a limited amount of sight, and I try to step in front of it, but I
:23:51. > :23:57.failed. It grabbed Gus by the throat. The owners could not get
:23:57. > :24:05.their doctor let go. They started punching their dog and the head to
:24:05. > :24:09.try and get it to let go. In the process, they punched Gus and the
:24:09. > :24:15.head. It may sound incredible, but the Guide Dogs Association say
:24:15. > :24:18.there've been more than 180 attacks since 2010. Last year alone, six
:24:18. > :24:27.guide dogs were forced to retire because of the physical and
:24:27. > :24:31.psychological damage caused by these attacks. We know we were
:24:31. > :24:36.absolutely shocked and appalled. How can dog-owners be so
:24:36. > :24:41.irresponsible in relation to the control of their dogs? These
:24:41. > :24:46.attacks caused physical scarring but also psychological scarring.
:24:46. > :24:52.Not only that, but while the dogs are not working, the guide dog
:24:52. > :24:56.owners cannot go out and work. In fact, they are like been prisoners
:24:56. > :24:59.in their own home. It costs something like �50,000 to train a
:24:59. > :25:02.guide dog and all of that investment can be thrown away with
:25:02. > :25:05.a single attack. Lottie is one of the casualties. Now retired after
:25:05. > :25:15.an attack which changed her temperament, she became aggressive
:25:15. > :25:24.
:25:24. > :25:30.and now has to be muzzled. It costs guide dogs are �136,000, money that
:25:30. > :25:36.has been hard earned through fundraisers and people who have
:25:36. > :25:39.donated. These attacks leave a deep psychological scar for both the
:25:39. > :25:49.guide dog and the owner. They live with the constant fear of another
:25:49. > :25:52.
:25:52. > :25:57.attack. Whenever I go out, I am living with the fear of being
:25:57. > :26:00.attacked. The knock-on effect of that is that is affecting my
:26:00. > :26:04.mobility. Richard has recently suffered a second attack, knocking
:26:04. > :26:14.him and Scrumpy to the ground. It's left Scrumpy feeling,
:26:14. > :26:20.understandably, very nervous. you can see, he has stopped working
:26:20. > :26:26.because he has seen a dog. In this situation, what I normally do is
:26:26. > :26:34.stop, ask the person holding the dog if he is on the lead. If he is
:26:34. > :26:42.on a lead, I Walker through slowly. That allows him to get his
:26:42. > :26:50.confidence back. And that has only happened since the attack? Since
:26:50. > :27:00.the attack. He sees another dog as a threat, and every dog PCTs, he
:27:00. > :27:00.
:27:00. > :27:05.thinks he will be attacked. Jemma Brown's dog, Gus, is recovering
:27:05. > :27:13.well but he still needs regular check-ups at the vet's. He was
:27:13. > :27:18.treated here after one of the six attacks he's suffered. With Gus's
:27:18. > :27:23.Doc -- job, if the wind had been deeper, it could have injured the
:27:23. > :27:27.eyeball itself, and that could have been a career at ending of injury
:27:27. > :27:30.for him. It's thought that what makes dogs like Gus so good at
:27:30. > :27:39.their job - being passive, submissive and caring - is also
:27:39. > :27:44.making them vulnerable to attack. With Gus in particular, his body
:27:44. > :27:49.language is such that he project's not been very confident around
:27:49. > :27:56.other dogs, and that is why they keep picking on him. We would like
:27:56. > :28:03.to see changes in the law. We would like the police to be more
:28:03. > :28:10.proactive, to be able to press charges, where dangerous Dogs are
:28:11. > :28:15.arrested. Scrumpy will get over coming to the Post Office, as long
:28:15. > :28:19.as they are not other dogs around, but the long-term effects of his
:28:19. > :28:29.confidence around other dogs will be probably for the rest of his
:28:29. > :28:33.
:28:33. > :28:38.We will have more stories for the South for new the same time, her
:28:38. > :28:44.next week. Next time: We were completely