:00:16. > :00:20.Hello. The snow and freezing temperatures have kept a
:00:20. > :00:22.stranglehold on our region this past week, so we are out what the
:00:22. > :00:29.charity workers and firefighters who are giving a helping hand to
:00:29. > :00:31.the hidden population of rough sleepers.
:00:31. > :00:36.Also on the show: the shameless shoplifters targeting charity shops
:00:36. > :00:45.across the West Midlands. They're just stealing from the dying, and
:00:45. > :00:50.we need every penny. But first tonight, hope for the
:00:50. > :00:53.300,000 children across the UK who are diagnosed with Tourette's. It
:00:53. > :00:58.is a neurological condition that can lead to verbal outbursts and
:00:58. > :01:08.physical tics. But scientists here in the Midlands believe they can
:01:08. > :01:09.
:01:09. > :01:14.help. Try to hold your breath for as long
:01:14. > :01:24.as you can. OK. Picture hand up when you feel like you are
:01:24. > :01:27.
:01:27. > :01:32.miserable. That is what it is like to have Tourette's. It has been
:01:32. > :01:38.with her day and night since she was nine. We used to come here when
:01:38. > :01:43.it was raining a cold when not many people came out. They would have
:01:43. > :01:51.the part to myself, selected tic as much as I liked. This neurological
:01:51. > :01:58.disorder affects one in 100 children, causing involuntary their
:01:58. > :02:08.all and physical tics. In my local park, when I was about
:02:08. > :02:14.
:02:14. > :02:19.11, hours on the swing and I said a swearword. This they had a knife
:02:19. > :02:24.and he threatened me with a knife. After the knife incident
:02:24. > :02:30.invitations to play out disappear. She has had nobody to come in and
:02:30. > :02:35.play at home, as children should. Our fur to going to somebody else's
:02:36. > :02:40.house and play. Not been able to have a sleepover, or get to have
:02:40. > :02:46.midnight feasts and things like that.
:02:46. > :02:53.The chronic tics isolating, trying to control them is isolating --
:02:53. > :02:58.exhausting. A general lack of understanding is frustrating.
:02:58. > :03:03.isn't me. I did not know what was going on. I thought, why am I doing
:03:03. > :03:10.this? Mum and dad thought I was been knotty, that is what any pay
:03:10. > :03:14.and would think. Growing up in Birmingham, her
:03:14. > :03:20.family have asked many questions, the biggest being, well she grow
:03:20. > :03:25.out if her tics. But there are still 300,000 adults living with
:03:25. > :03:30.home in the UK. The first thing parents will ask is if their child
:03:30. > :03:34.will grow out of their tics. Secondly, how can we treat them to
:03:34. > :03:40.help them? What we try to do is use brain imaging to help us better
:03:40. > :03:43.diagnose this disorder and then predict outcomes.
:03:44. > :03:51.Professor Steven Jackson wants to find out what the future holds for
:03:51. > :03:58.people like Hammer, by studying their brains. -- Hannah. He is
:03:58. > :04:03.building at Brain Atlas. They have started to map and compared in
:04:03. > :04:11.urological patines of people with Tourette's, with those who do not
:04:11. > :04:15.have it -- numerological. The charity Tourettes Action has
:04:15. > :04:20.commissioned the research. Hannah is an ambassador for them and is
:04:20. > :04:24.used to talking about her disorder. But it also offers a rare social
:04:24. > :04:32.opportunity to talk to people who really understand. It is hard to
:04:32. > :04:36.make some people look beyond the Tourette's. 14-year-old Spencer
:04:36. > :04:42.from Nottinghamshire volunteer for the study, and like Hannah, he
:04:42. > :04:47.hopes to find out what makes 10 tic. A lot of people think it is just to
:04:47. > :04:54.do with swearing. That is really annoying. They say, we're going to
:04:54. > :04:58.make use where. What do they think of the research? You know how you
:04:58. > :05:02.were going to deal with it. If you do not what is going to happen you
:05:02. > :05:11.just get worried about other things. I feel quite privileged, and
:05:11. > :05:17.because this is going to help. I am doing it for a good cause. Hannah
:05:17. > :05:24.is in good hands here, BMR right technology was actually invented in
:05:24. > :05:30.Nottingham -- MRI scan technology. It has been running for a few years
:05:30. > :05:36.now. We have been steadily in -- steadying Tourette's for a few
:05:36. > :05:40.years now. But we now fall people every year, scan them every year
:05:40. > :05:43.and look at how the brain is changing every year. Then we will
:05:43. > :05:49.hope Italy look at how those green changes are predicting changes in
:05:49. > :05:54.your tics, whether particular treatments work, whether particular
:05:54. > :05:57.drugs work. We would try to use a brain scan to predict what is going
:05:57. > :06:01.to happen. What he is saying is that they hope
:06:01. > :06:04.to use the data from the stands to work out which treatment will work
:06:04. > :06:12.best for individuals and even if they are likely to grow out of
:06:12. > :06:17.their tics by adulthood. If Hannah is one of the 30 % to do not, at
:06:17. > :06:22.least she can prepare a plan. Tourettes Action and every major
:06:22. > :06:30.Tourette's clinic in the country are at supporting the study. They
:06:30. > :06:35.are hoping to find their -- the patients the need to study. MRI
:06:35. > :06:41.scan works was from another arm of Tourette's research. Concentrating
:06:41. > :06:51.on how virtual kick-boxing class, Hannahs tics have practically
:06:51. > :06:55.disappeared. We collected our data and it was a very difficult,
:06:56. > :07:00.controlled task. You have to try very hard to control your actions
:07:00. > :07:04.under which teacher were saying that they should be really
:07:04. > :07:12.Pierrette this. Much surprisingly they were much better at it than
:07:12. > :07:19.their peers. This work is very current, investigating drug-free
:07:19. > :07:24.therapies and raising awareness. Far many people with this disorder,
:07:24. > :07:27.the school years can be the hardest of all. We have come to meet
:07:27. > :07:32.someone who has gone that far more rent you could say that she has
:07:32. > :07:37.scored some positive points 14 Tourette's.
:07:37. > :07:47.Only one in ten people with health snacks where uncontrollably, and
:07:47. > :07:49.
:07:49. > :07:53.this PE teacher is one of them. -- one in ten people with Tourette's.
:07:53. > :07:56.Meeting her gives Hannah a glimpse of a positive future, even if her
:07:56. > :08:04.tics remain, and proof that the disorder does not have to hold you
:08:04. > :08:14.back. How lawyer getting on at college? The tics are random, the
:08:14. > :08:15.
:08:15. > :08:19.pick them up from each other. And reactive what is around them.
:08:19. > :08:28.like a bubble in your chest that starts. You can feel it slowly
:08:28. > :08:34.coming. My neck collars contracts when I tic. Sometimes I can see the
:08:34. > :08:41.word in the bubble and I can predict what is coming. I can hold
:08:41. > :08:46.my tics in for a bit, but not for long, and then they built up. You
:08:46. > :08:56.have to let it go. A bit of colourful language is not that out
:08:56. > :08:57.
:08:57. > :09:02.of place on the football field. But at school, she has had plenty of
:09:02. > :09:08.teaching to do with her Tourette's. I have heard that the students were
:09:08. > :09:14.quite supportive. They are very supportive. The way that the
:09:14. > :09:19.students deal with it, as long as they Tourette's is in context, then
:09:19. > :09:29.they will laugh, as would your friends. They laugh at the tic, not
:09:29. > :09:29.
:09:29. > :09:35.the person. He has the easiest job understanding, adults are kits?
:09:35. > :09:45.Kids, definitely. It has been another welcome connection for
:09:45. > :09:45.
:09:45. > :09:51.Hannah, bringing positives for the future. You're better off without
:09:51. > :09:54.people in your life to do not understand. I have friends who I
:09:54. > :09:59.have met the sake of her spend a lot of time with that except me. I
:10:00. > :10:06.have friends of work that a brilliant. I have a secure set of
:10:06. > :10:16.friends that see the Tourette's as a bonus. Hannah has a lot to take
:10:16. > :10:25.away from her meeting with her. like to see people like her. With
:10:25. > :10:31.the disability, it should not hold you back. Looking forward, Hannah
:10:31. > :10:38.has a 50-50 chance of passing the Tourette's on to her children,
:10:38. > :10:45.making Nottingham's research even more important to her. I hope that
:10:45. > :10:51.it helps so that they do not have to go through it, so I can help
:10:51. > :11:00.them. You can talk to us on Twitter. You
:11:00. > :11:10.can also send us an e-mail. Thank you to all of you who got in touch
:11:10. > :11:22.
:11:22. > :11:29.Still to come, help for rough sleepers risking their lives in
:11:29. > :11:32.abandoned buildings. But next, charity shops across the
:11:32. > :11:38.West Midlands are reporting a sharp increase in shoplifting, meaning
:11:38. > :11:41.thousands of pounds intended for good causes being lost forever.
:11:41. > :11:51.Volunteers at the charity shops claim thieves are stealing from the
:11:51. > :11:52.
:11:52. > :11:57.Who would steal from a charity shop? Just watch this bloke in the
:11:57. > :12:03.high-vis jacket. Look at the armful of DVDs he has got. Now you see
:12:03. > :12:09.them, now he has -- an-hour you do not. Not the brightest of thieves,
:12:09. > :12:13.except for his jacket, but surely the most Seamus. I have cried more
:12:13. > :12:18.than once and the first time I apprehended a shoplifter, it was
:12:18. > :12:24.the worst day of my life. But since then, I get quite annoyed and I
:12:24. > :12:28.think, I would get you! They come for a bargain and to support
:12:28. > :12:33.Wolverhampton's Compton Hospice, but a few come to help themselves.
:12:33. > :12:39.They are stealing from the dying and we need every penny. Like many
:12:39. > :12:44.of her staff, personal last brought Bernadette Siviter-Baker to the
:12:44. > :12:53.hospice. First round her husband was dying of cancer and later as a
:12:53. > :12:59.volunteer. So the tests that leave a stain. There have been people who
:13:00. > :13:07.you never think would still doing it and it takes your breath away.
:13:07. > :13:14.- the thefts leave a stink. I had to ask a little old lady or are cut
:13:14. > :13:19.back. And you would be surprised by what they take. If I said a kitchen
:13:19. > :13:24.sink you would laugh but it has been a sink. Our as extraordinary
:13:24. > :13:27.as it is, we have heard similar stories from a couple of dozen
:13:27. > :13:34.local and national charities operating shops across the Midlands,
:13:34. > :13:37.and they got us thinking. Who could help them? I am Ed Dunne. I work
:13:37. > :13:41.for Olympian Security Services. We provide advice and security for
:13:42. > :13:46.some of the biggest names on the high street. I have been involved
:13:46. > :13:53.in catching shoplifters and reducing retell crime for the past
:13:53. > :13:57.30 years. And joining him, Adrian Mason, a once prolific thief.
:13:57. > :14:00.number of years I was, unfortunately, living the lifestyle
:14:00. > :14:04.that people are going to be thinking about today, as a criminal.
:14:04. > :14:09.I was brought up into that lifestyle and it is something that
:14:09. > :14:13.I do deeply regret and I have gone to a lot of trouble and pains to
:14:13. > :14:18.turn it around and change. So what do our thief catcher and reformed
:14:18. > :14:24.shoplifter expect to find? I think I will find plenty of nooks and
:14:24. > :14:32.crannies where thieves can do what I want to do. Probably easy
:14:32. > :14:38.pickings in charity shops. A lot of them are. While... Straight away
:14:38. > :14:45.you can see it. They have some CCTV cover. The see opportunity with
:14:45. > :14:51.every step. The easy access. can take something and not go out
:14:51. > :14:56.the way you came in. In spite of the camera, Adrian makes it look
:14:56. > :15:06.all too easy. In those corners there is nothing, no one looking. A
:15:06. > :15:11.nice, tidy bundle, straight in your back. Back up. Can I help you?
:15:11. > :15:18.is about time they gave Bernardette the low down. I think I can help
:15:18. > :15:23.you. What is it all about? Even though it is quite open plan, the
:15:23. > :15:30.way the racks are placed, you can drop behind them with backs and
:15:30. > :15:35.simply fill them up. We need a moving camera down the bottom.
:15:35. > :15:39.There is trouble before the donations are even put out. They
:15:39. > :15:45.are of price and put out in the shop. We try not to hold any stock
:15:45. > :15:51.at all because the weak feet 20 shops. So when stock is allocated
:15:51. > :15:57.to different stores do you know exactly how much is in any one
:15:57. > :16:05.store at any one time? No. So it is difficult to quantify the loss.
:16:05. > :16:11.Their best guess is �300 worth of donations a week, or 3% -- 6% of
:16:11. > :16:16.the takings. So how can they make life harder for light fingers?
:16:16. > :16:21.on of the controls you can introduce is to tie down this, but
:16:21. > :16:26.a chain around it with a combination padlock that your staff
:16:26. > :16:30.know the number two, when a customer then wants to use the
:16:30. > :16:35.fitting room, they go to a member of staff and asked if they can. The
:16:35. > :16:41.member of staff can then check them is only three items. It would be
:16:41. > :16:45.good for someone to man the dressing room at all times.
:16:45. > :16:50.these are high-value goods. Straight away I notice that the
:16:50. > :16:57.young lady here is serving, but usually facing a customer here or
:16:57. > :17:01.there. It is gone. No camera watching on this bit. And last
:17:02. > :17:07.another customer sees me. But apart from that, no one is in the
:17:07. > :17:12.backroom. As simple as that. But a couple of little doors on their
:17:12. > :17:18.would stop that straight away. there is no conscience? Not with a
:17:18. > :17:23.lot of people, especially if they have got no money for themselves,
:17:23. > :17:27.or they are on drugs. All that matters is getting the drugs.
:17:27. > :17:32.see shoplifting as a victimless crime but you do not have to go far
:17:32. > :17:36.from the hospice shop to see that is far from the trees. Adrian
:17:36. > :17:41.wanted to make those losing out. little bit apprehensive, to be
:17:41. > :17:45.honest, even though I have not done anything wrong this time. It is
:17:45. > :17:50.quite nerve-racking. There is actually a victim behind something
:17:50. > :17:54.that is going on down the road, literally ran the corner. Welcome
:17:54. > :17:58.to Compton Hospice. Compton is there for people with life limiting
:17:58. > :18:03.illnesses. They come for respite care, day care and help with their
:18:03. > :18:07.pain. They can see the hospital from the window of the shop and
:18:07. > :18:14.they could be stood there, filling their bag up. It does not seem to
:18:14. > :18:18.matter to some people. This is Adrian. I have Shereen him round.
:18:18. > :18:22.Evelyn IS 99 and so grateful for the help she has received. As
:18:22. > :18:29.Adrian discovers, the upset caused by the shoplifting does reach the
:18:29. > :18:34.wards. I cannot imagine what their brain is like. They are absolutely
:18:34. > :18:44.disgusting. But at least now Compton's's volunteers can see how
:18:44. > :18:44.
:18:44. > :18:50.they do it. It is an Aladdin's cave for a thief. It is there anything
:18:50. > :18:55.you will leave them with today? one around patrols. It is a real
:18:55. > :19:01.avenue. Simple fix. Simple things that can be done at the main desk
:19:01. > :19:06.where the jury is concerned. We would like to offer the key staff
:19:06. > :19:10.the opportunity of a half day workshop on the loss Prevention
:19:10. > :19:18.awareness. For Adrian, it has been a crash course on the impact this
:19:18. > :19:21.sort of crime causes. It was a bit of an eye opener today. I am --
:19:21. > :19:26.they have been quite shocked at some of the things we pointed out,
:19:26. > :19:31.the loopholes they have got to net. It is quite shocking people will go
:19:31. > :19:37.to those lense. The next day, there are waiting no time plugging the
:19:37. > :19:42.security holes Ed and Adrian pointed out. I enjoyed chatting to
:19:42. > :19:46.Adrian, and I never thought I might say that. I had a lot of advice
:19:47. > :19:53.from him and we are definitely putting it into force. We are now
:19:53. > :20:00.aware of the way things happen. And what we can do. And hopefully, this
:20:00. > :20:05.will prevent so much shoplifting going on in the future. Up to
:20:05. > :20:11.�60,000 a year could be added to last year's record �1 million
:20:11. > :20:15.raised by Compton's 21 shops, if they can stop the thieves. That is
:20:15. > :20:19.three nurses' salaries. It has been sad to see this problem happening
:20:19. > :20:24.on such a scale. Condon is just one example of many we have found but
:20:24. > :20:29.at least here, now the signs could not be clearer.
:20:29. > :20:33.This past week, the Midlands has struggled under a blanket of snow.
:20:33. > :20:37.Temperatures have barely got above freezing. That is particularly
:20:37. > :20:42.dangerous for homeless people searching for warmth and shelter.
:20:42. > :20:47.It has prompted firefighters and a local charity to take action, as
:20:47. > :20:54.Des Coleman reports. Tuesday night and it is way below
:20:54. > :20:57.freezing. It is not a night for sleeping on the streets. But even
:20:57. > :21:02.in the relative sanctuary of abandoned buildings, Birmingham's
:21:02. > :21:07.rough sleepers are risking their lives in the search for warmth. So
:21:07. > :21:13.who is around to help? For 30 years, SIFA Fireside have been working
:21:13. > :21:18.with the homeless, offering food, clothing and now fire safety advice.
:21:18. > :21:23.There are going to try to keep warm. Have they got the right clothing,
:21:23. > :21:27.sleek and backs, blankets? Do they know about keeping themselves safe?
:21:27. > :21:33.They are going to stop lighting a fire, which is our worst nightmare.
:21:33. > :21:38.-- start. Have you got a dry sleeping bag? We
:21:38. > :21:42.will sort that out for you. Carole knows only too well the full
:21:42. > :21:47.horrors of fatal fires, after two homeless men lost their lives in
:21:47. > :21:54.the city. It was harrowing because they were describing the tattoos on
:21:54. > :22:00.the bodies, to try to identify people. It was eventually found
:22:00. > :22:05.Dundee two Polish guys that did not get out. -- are found to be two
:22:05. > :22:09.Polish guys. For the last couple of years, Carole and her team have
:22:09. > :22:19.been accompanied by the fire service on their rounds of squats
:22:19. > :22:22.
:22:22. > :22:28.and tonight I'm going with her. Hello. So, Ian, how much of a
:22:28. > :22:32.problem is fire and squats? Obviously, the recent spate is an
:22:32. > :22:37.issue because people have lost their lives. We are trying to
:22:37. > :22:41.tackle that by education and driving the stats down, project,
:22:41. > :22:45.prevent, respond are the three things to keep people safe. --
:22:46. > :22:50.protect. One of the people the project helps is Brian. He is 19.
:22:50. > :22:59.He has been in and out of care and prison before finally ending up on
:22:59. > :23:03.the streets. I have got a bed. is better to be off the ground. You
:23:03. > :23:09.can sleep on the ground that you have to put a lot of blankets down.
:23:09. > :23:12.If you are off the ground, it is warmer. Now his home is in the
:23:12. > :23:19.abandoned toilets of at an abandoned warehouse. This is a
:23:19. > :23:24.death trap. The advice he has received has been crucial. Do not
:23:24. > :23:30.light candles near the blankets. Put all rubbish into bags and throw
:23:30. > :23:37.it out in the morning. I am the snow has made keeping warm even
:23:37. > :23:43.tougher. When you are getting wet, it is hard to keep stuff dry. If
:23:43. > :23:48.any socks and things get wet, you wring them out and put them between
:23:48. > :23:53.your layers when you are sleeping, and your body heat dries the socks
:23:53. > :23:56.out. My while, Carole and Ian head out to the Jewellery Quarter, where
:23:56. > :24:01.the team believed there be someone living in one of the abandoned
:24:01. > :24:07.buildings. Fire service, anyone home? The temperature has dropped
:24:07. > :24:12.to zero. The biting cold really cuts through and the snow is
:24:12. > :24:21.falling once again. I am not sure what we are going to find here.
:24:21. > :24:26.my God. He has had a fire here, too. Of this A he has lit a small fire.
:24:27. > :24:30.Careless disposal of cigarettes. We are giving him some leaflets and
:24:30. > :24:35.coming back and finding out who is here. This is a different person.
:24:35. > :24:39.The previous one was very clean and tidy. You wonder how someone could
:24:39. > :24:49.live like this, when you see it up close. It really smacks you in the
:24:49. > :24:54.
:24:54. > :24:58.In a row of condemned houses just outside the city centre, Ian shows
:24:58. > :25:05.me something that really drives the message home. This is where the
:25:05. > :25:10.fire was. You now have this one started? Unfortunately, I do not
:25:10. > :25:14.know the cause. I just know that the call initially said male seen
:25:14. > :25:18.running away after throwing a firebomb at the property. Whether
:25:18. > :25:22.that is true, whether that is exactly what happened, I do not
:25:22. > :25:26.know. Only the person that was sleeping here knows exactly what
:25:26. > :25:32.happened. Carole, this is an example of what will project is
:25:32. > :25:36.trying to prevent, isn't it? Definitely. There has been quite a
:25:36. > :25:42.few people, quite a high number of people squatting here for some time
:25:42. > :25:47.now, but these properties are about to be demolished, so it is a very
:25:47. > :25:51.uncertain time for some very vulnerable people. We do not know
:25:51. > :25:57.where they will go. They will not disappear just because the
:25:57. > :26:00.buildings are not here. It will just move the problem. But the fire
:26:00. > :26:03.has not deterred people from seeking shelter here. In the
:26:04. > :26:09.building next door, the team find more rough sleepers who are not
:26:10. > :26:15.taking enough care. You have got to be careful with the cigarettes. If
:26:15. > :26:25.you drop them by you, OK? You have got to try to put them all in the
:26:25. > :26:30.ashtray. There is somebody inside. They are just going to talk to them.
:26:30. > :26:34.They do not think it is safe for us to go inside at the moment. I am
:26:34. > :26:40.going to put some smoke alarms in here. I will come back. What was
:26:40. > :26:44.going on? Three guys fast asleep upstairs. I am really worried about
:26:44. > :26:51.them. They haven't got adequate sleeping bags or bedding or
:26:51. > :26:57.anything. They must be freezing. The air is at least five I can see
:26:57. > :27:03.now. There are two other sets of bedlinen. The bedroomed they are
:27:03. > :27:09.being, there is a lot of bad habits with regards fire safety. There are
:27:09. > :27:14.cigarettes that have gone into beams, Bashar next to clothing. --
:27:14. > :27:17.that have gone into rubbish bins, that our next to clothing. I will
:27:17. > :27:22.inform the local fire crews of the property so they are aware of how
:27:23. > :27:28.many people are sleeping in here. couple of days later, Ian returns
:27:28. > :27:34.to the squat that he ate and Carole were so concerned about. -- that he
:27:34. > :27:39.and Carole. This time the cameras are allowed in. Anybody home?
:27:39. > :27:45.has been living here like this for four months. Ian is worried about
:27:45. > :27:49.his grasp of fire safety. Hello, OK? Just tired? I am just going to
:27:49. > :27:54.fits and smoke alarms. But ultimately, Ian is confident
:27:54. > :27:58.that the work Fachie and Carole are doing is saving lives. Before we
:27:58. > :28:03.started doing any work in the squats and the homeless community,
:28:03. > :28:08.I can think of the top of my head of three fatalities in that
:28:08. > :28:18.community. Since we have been doing this work, going into the Scots, we
:28:18. > :28:24.have had a zero fire fatalities. -- going into its Kwoks. -- of the
:28:24. > :28:27.swatters' accommodation. You can find more information on a Facebook
:28:27. > :28:34.page. But from a winter Wonderland at Hatton Locks in Warwickshire,
:28:35. > :28:39.good night. Coming up on next week's inside out.