30/01/2012

Download Subtitles

Transcript

:00:03. > :00:07.Hello from the City of Wells in Somerset. In tonight's programme:

:00:07. > :00:17.Scrap metal meltdown. How the police are getting tough on the

:00:17. > :00:19.

:00:19. > :00:23.growing menace of metal theft. Anywhere these events of theft are

:00:23. > :00:27.occurring, thousands of customers can be put at risk.

:00:27. > :00:31.Also in the programme: The crisis over breast implants. We meet the

:00:31. > :00:36.women here in the West desperate to have their implants removed. It is

:00:36. > :00:39.silicone that was used either to make mattresses all for industrial

:00:39. > :00:42.machinery and I am not a machine. And whatever happened to Olympic

:00:42. > :00:52.Champion Mary Rand? We're catching up with the woman who made Somerset

:00:52. > :00:53.

:00:53. > :00:59.proud. A beautiful jump! If you ask any young person today,

:00:59. > :01:04.they would not know who I was. If he asks someone my age, there is a

:01:04. > :01:09.possibility they might remember. I totally understand. I do not expect

:01:09. > :01:15.to be made a fuss of, really. I'm Alastair McKee and this is

:01:15. > :01:19.Hospitals, churches, war memorials and railways. It seems nowhere is

:01:19. > :01:29.safe from the current epidemic of metal theft. So what's being done

:01:29. > :01:38.about it? Nick Wallis has been Early this morning and the police

:01:38. > :01:43.are getting ready for action. is just one of the scores of rates

:01:43. > :01:51.happening up and down the country with just one aim in mind, to crush

:01:51. > :01:54.It may look like a load of old junk to you and me, but with metal

:01:54. > :01:58.prices soaring all this is worth a small fortune. No wonder stealing

:01:58. > :02:02.it has become big business for criminals.

:02:02. > :02:10.Metal theft is now said to cost the UK economy �770m every year, but

:02:10. > :02:17.what harm is it really causing you and me? Metal theft is not a

:02:17. > :02:18.sectors of community and we need to eradicate it.

:02:18. > :02:24.And the sheer scale of this crimewave is sending our public

:02:24. > :02:29.services into meltdown. How long do you think it will be

:02:29. > :02:33.before a civil emergency? I think it is inevitable. There will be a

:02:33. > :02:35.loss of supply due to this activity. The gangs are becoming more and

:02:35. > :02:38.more determined to get what they want.

:02:38. > :02:46.And when the theft of electrical cabling sparked this... It became

:02:46. > :02:48.clear it's a potentially lethal crime. Somebody could be left

:02:48. > :02:51.without a family member or seriously injured for the sake of a

:02:51. > :02:57.few pounds. This is Avonmouth Docks scrapyard

:02:57. > :03:00.near Bristol. We do a quarter million tons of metal a year.

:03:00. > :03:03.That metal is recycled and exported. Here they stick to the rules, but

:03:04. > :03:08.to make sure the metal they buy in is legitimate, they're always on

:03:08. > :03:13.their guard. How do you know that all of this metal behind you is not

:03:13. > :03:17.stolen? We have many Czechs are measures at our site. If we cannot

:03:17. > :03:24.find any reasonable it to be legitimate and we are suspicious,

:03:24. > :03:29.we will turn it away. How difficult is it to weed out the dodgy people?

:03:30. > :03:32.It really is a range from people who do little to disguise stolen

:03:33. > :03:35.mettle to criminal gangs who are incredibly professional at

:03:35. > :03:38.disguising it. And the thieves are nicking

:03:38. > :03:41.everything from the lead on roofs to drains from war memorials to

:03:41. > :03:45.manhole covers. In fact, so many covers were stolen in North

:03:45. > :03:48.Somerset last year that they're now trialling plastic ones instead. The

:03:48. > :03:56.thefts cost the taxpayer up to �40,000, but just one stolen cover

:03:56. > :04:00.can have a more serious cost for road-users.

:04:00. > :04:05.They could actually be killed. There is no simple way of saying it,

:04:05. > :04:06.it represents a death threat. It is not worth it for the amount of

:04:06. > :04:09.money. Small businesses across the region

:04:09. > :04:16.have also been targeted. This Somerset firm had �10,000 worth of

:04:16. > :04:22.copper stolen just before Christmas. The burglars went in through the

:04:22. > :04:27.back and cleared out all of our copper fittings, cylinders, boilers.

:04:27. > :04:30.It could put you out of business and cost people who would then be

:04:30. > :04:34.on the dole. This is a crime that's also hitting

:04:34. > :04:37.at the heart of our vital services. I've come to this water plant in

:04:37. > :04:43.Wiltshire where security is now such a worry that we've been asked

:04:43. > :04:47.to keep its location secret. How many times has this site been

:04:47. > :04:53.targeted? Three times in the two months before Christmas. A when the

:04:53. > :04:57.thieves got on site, where did they start? At this point, at this cable

:04:57. > :05:01.pit. They would remove the covers, throw them to the ground then cut

:05:02. > :05:06.the cables live to start pulling the cables out that lead between

:05:06. > :05:11.this pit, around the site and into the treating building. They cut

:05:11. > :05:17.through live cable? Yes, they did. A very foolish and dangerous

:05:17. > :05:21.activity. So they were taking their lives into their own hands in order

:05:21. > :05:26.to get the site up and running again? How many customers could

:05:26. > :05:31.have been affected? 6000 homes. people could have turned on the

:05:31. > :05:34.taps and got nothing. It is a possibility, yes.

:05:34. > :05:41.Thefts from sites like this have cost Wessex Water �1m in the past

:05:41. > :05:46.two years. The gangs targeting them are looking for one thing - copper.

:05:46. > :05:52.So this is what they are after? This is it. High-voltage copper

:05:53. > :05:58.cable. All of this installation was stripped off on site so all that

:05:58. > :06:04.arrived at their scrapyard was unidentifiable pure copper coil. It

:06:04. > :06:08.has higher valuable and is untraceable. Worth about �1,000.

:06:08. > :06:13.we have 70 metres of cable that can be pulled out of the Grand in an

:06:14. > :06:18.hour and then all you need is a no questions asked scrap-metal dealer?

:06:18. > :06:21.That is absolutely right. With that mindset, it is an easy way to make

:06:21. > :06:23.money. Seen as a high yield, low risk

:06:23. > :06:27.crime, cable theft has become a national epidemic. There are said

:06:27. > :06:29.to be up to eight thefts every day on the railways causing disruption

:06:29. > :06:38.to 3.8 million passengers last year alone. British Transport Police say

:06:38. > :06:42.it is now their second highest priority just behind terrorism.

:06:42. > :06:47.The gangs behind these deaths are getting organised and confident.

:06:47. > :06:53.They are prepared to go to any lengths to get what they want.

:06:53. > :06:57.have seen examples of all road work set-ups, cloned BT vehicles, people

:06:57. > :07:02.with high-visibility jackets so that when members of the public

:07:02. > :07:05.drive past or police drive past, they look like BT engineers doing

:07:05. > :07:08.BT work. Last year BT saw a 12% rise in

:07:08. > :07:11.attacks on its cable network. Here in Gloucestershire, thieves used

:07:11. > :07:14.vehicles to simply yank 2,000 metres of cable out of the roadsid

:07:14. > :07:19.cutting off hundreds of homes for days. The company has now set up

:07:19. > :07:25.its own task force to tackle these thefts.

:07:25. > :07:29.It is a crime that can impact essential services, ambulances,

:07:29. > :07:34.fire engines, police. It can isolate communities and is a

:07:34. > :07:42.serious crime. We have 40 people dedicated to combating this.

:07:42. > :07:48.That work has seen raids take place at scrap yards across the country.

:07:48. > :07:53.We are trying to send a message to owners of scrap metal dealers that

:07:53. > :08:00.they should run their business appropriately. Today this will send

:08:00. > :08:04.a message out. Operation Harold has resulted in a number of arrests,

:08:04. > :08:08.but those who work in industry say that too often the wrong companies

:08:08. > :08:13.are being targeted in the wrong way. It will always be the case that

:08:13. > :08:17.their regulated legal operator is borne down on by regulators and law

:08:17. > :08:21.enforcement because there are more visible and it is easier for the

:08:21. > :08:26.authorities to target. We want to see better intelligence, more co-

:08:26. > :08:30.ordinated police activity and not the local well-meaning fragmented

:08:30. > :08:39.local police activity which frequently does nothing, but drive

:08:39. > :08:43.the illegal trade next door into the next county or the next round.

:08:43. > :08:46.But all sides agree there needs to be some change in the law governing

:08:46. > :08:56.the scrap metal industry. It dates back to the sixties, the era of the

:08:56. > :08:59.rag and bone men and these guys. have got some, and to hear.

:08:59. > :09:00.Last week, the government announced it intends to increase fines and

:09:00. > :09:07.outlaw cash payments for scrap metal.

:09:07. > :09:10.But some believe a cash ban is not the way to go. If the government

:09:10. > :09:15.introduced a ban on cash transactions for scrap metal, all

:09:15. > :09:21.that would have Paul is it would drive the trade underground, the

:09:21. > :09:24.legitimate trade, into the hands of the illegal and unregulated dealer.

:09:24. > :09:29.Meanwhile, our public services have to come up with more and more ways

:09:29. > :09:34.of beating the thieves themselves. So, these are your third set of

:09:34. > :09:40.replacements? How we make sure you will not lease these? What security

:09:40. > :09:45.measures are you putting in place. We have something that is a lacquer

:09:45. > :09:52.that we sprayed onto the cables. And it has a DNA marking? That is

:09:52. > :09:57.correct. Once we have sprayed the lack on, using a UV torch, we can

:09:57. > :10:02.identify it on the cable. So if you shone a torch on a piece of cable,

:10:02. > :10:06.you would see that it has this attached to it and you can identify

:10:06. > :10:09.it? Yes. Forensic tagging like this may give

:10:09. > :10:12.the authorities one more weapon in their war on metal theft, but

:10:12. > :10:14.without a drastic change in the law no-one thinks this crime epidemic

:10:14. > :10:22.will ever be completely crushed and that could have major consequences

:10:22. > :10:26.for all of us. Any one of these events of cable

:10:26. > :10:30.theft can turn into a civil emergency. Not just single

:10:30. > :10:38.properties being isolated, potentially thousands of customers

:10:38. > :10:41.can be put at risk. And if you've got a story to tell

:10:41. > :10:46.us about then why not get in touch. My email address is

:10:46. > :10:49.insideoutwest@bbc.co.uk. Later in the programme: From a

:10:49. > :10:59.council house in Wells to the Olympic podium. The inspirational

:10:59. > :11:03.

:11:03. > :11:08.Next, the crisis over faulty breast implants made by the French company

:11:08. > :11:11.PIP. It's thought around 40,000 women in the UK have had the

:11:11. > :11:16.implants fitted and for many of them the last few weeks have been

:11:16. > :11:26.nothing short of a nightmare. Scott Ellis has been to see some of the

:11:26. > :11:36.women here in the West desperate to The pressure's on to look good. In

:11:36. > :11:39.

:11:39. > :11:49.Britain, we spend �2.3 billion a But the pursuit of perfection's

:11:49. > :11:49.

:11:49. > :11:52.backfired for these women. It is; that was used either to make

:11:52. > :11:58.mattresses or for their use of lubricating industrial machinery

:11:58. > :12:03.and I am not a machine. silicone had gone into my body. The

:12:03. > :12:13.only way I can describe it is as if you are being poisoned. I just want

:12:13. > :12:18.them out. I'm sorry. I can't. Behind me, a woman is having her

:12:18. > :12:23.PIP breasts removed. An operation that is costing thousands of pounds.

:12:23. > :12:29.It is all because those in plants are made of industrial seller con.

:12:29. > :12:33.They were sold to clinics for just �50 each and it meant that clinics

:12:33. > :12:37.boosted profits. Alice Wilson-Gough from Bristol had

:12:37. > :12:46.PIP breast implants in 2009. A year later they were banned after a high

:12:46. > :12:51.number of ruptures in France. the time, I delved into the

:12:51. > :12:58.internet and did as much research as I could. The more I uncovered,

:12:58. > :13:01.the more shocked and, I guess, devastated I was. If you were to go

:13:02. > :13:11.to them and say you wanted the implants replaced, what would they

:13:12. > :13:12.

:13:12. > :13:15.say? They would say fine, but you need proof of a rupture or �3,500.

:13:15. > :13:19.Despite protests, the Department of Health says there is no need to

:13:19. > :13:27.routinely remove PIP implants. But Alice is worried one of hers may

:13:27. > :13:32.have ruptured possibly while she breast feeding, Lacie. Naturally as

:13:32. > :13:37.a mother, knowing that there is a chance that I could have harmed my

:13:37. > :13:42.daughter as a result of these in plants, I can't really begin to

:13:42. > :13:46.tell you how that felt. Knowing that I had done it for three months.

:13:46. > :13:50.I'm sorry. Officially there are no safety issues surrounding PIP

:13:50. > :13:54.implants and breast feeding. In Yate, Rita and her daughter Karen

:13:54. > :14:02.both have PIP implants. Money's tight. They're hoping clinics will

:14:02. > :14:09.drop their prices for replacements. I want them replaced. I just don't

:14:09. > :14:12.know how I will afford it. I am a single mum of two. I did not

:14:12. > :14:17.anticipate this, it is not something I have in the bank. And

:14:17. > :14:22.looking at three or four or five grand. I don't know what I would do.

:14:22. > :14:26.Why should we pay for you to have your implants removed? Why should

:14:26. > :14:31.we pay for someone who chooses to smoke or drink? We have to pay that

:14:31. > :14:35.as well and that cost millions per year. As a nurse, I have nursed

:14:35. > :14:38.people that have had limbs amputated through smoking-related

:14:39. > :14:43.diseases and he still have to push them outside for a cigarette and

:14:43. > :14:51.yet we still treat them. That is their choice and having implants is

:14:51. > :14:54.our choice, an informed choice that we thought was safe. So it is this

:14:55. > :14:58.one on the left side we are concerned about? The one Alice

:14:59. > :15:04.thinks his ruptured. Alice is back on the operating

:15:04. > :15:08.table. She's decided to pay thousands for peace of mind.

:15:08. > :15:14.Sir, For Women Like Alice, there is a great deal of upset and anxiety.

:15:14. > :15:19.We have heard from another woman who has PIP him plants he is

:15:20. > :15:26.convinced that warning signs about the company were they years ago.

:15:26. > :15:31.Maria, these are your PIP labels from the operation you had in 1999?

:15:31. > :15:36.Yes. I asked the surgeon for them because I wanted to confirm the

:15:36. > :15:39.size he had put in, but looking back I am glad that I did. Maria

:15:39. > :15:42.Brown's PIP implants ruptured in 2006. She had them removed at the

:15:42. > :15:52.Bristol Royal Infirmary. She blames the rupture for years of ill health

:15:52. > :15:55.

:15:55. > :16:01.I lost a beautiful house. I have lost my marriage. I have lost so

:16:01. > :16:05.much. I am never going to get my health back again. If they would

:16:05. > :16:13.have listened to me back then, something could have been done long

:16:13. > :16:15.ago. This company could have been shut down years ago. This is eight

:16:15. > :16:24.standard press planned. One of Bristol's top cosmetic

:16:25. > :16:30.surgeon's agrees more could've to spot the ruptures. You have a

:16:30. > :16:35.ticking bomb on your chest because we know this deal will give way. If

:16:35. > :16:37.it does, it will leak out. He wants the UK to restart its

:16:37. > :16:47.register of implants. The previous register was kept here at Salisbury

:16:47. > :16:50.

:16:50. > :16:56.District Hospital. It was voluntary and closed in 2006. In the old days,

:16:56. > :17:02.if I had taken a breast implant that was ruptured, I would have to

:17:02. > :17:08.fill forms in. We would know what the ruptured one was. At the moment,

:17:08. > :17:10.we have no idea. It would have stopped the rot sooner.

:17:10. > :17:20.That register could perhaps have saved Alice from this traumatic

:17:20. > :17:25.

:17:25. > :17:32.surgery. The surgeon is about to There is away in planned. It says

:17:32. > :17:35.PIP. It has a serial number in it. It is intact.

:17:35. > :17:37.Relief, as both of Alice's PIP implants are found to be intact.

:17:37. > :17:47.She's having them replaced, unlike Maria, who won't have breast

:17:47. > :17:56.surgery ever again and thinks some clinics exploit young women. We've

:17:56. > :18:02.come to meet Rita, who runs her own cosmetic clinic. There was better

:18:02. > :18:08.counselling out there. Maybe women like myself, we wouldn't have them

:18:08. > :18:13.in the first place if we had the right help. It is a difficult one.

:18:13. > :18:21.It comes under the question of choice. I think in today's society,

:18:21. > :18:26.they expect you to conform to normal. It is a business at the end

:18:26. > :18:31.of the day. You go and see a surgeon, you are taught through the

:18:31. > :18:36.procedures but it is a money-making business. Would you as a surgeon

:18:36. > :18:42.hope that few women have breast implants as a result of this?

:18:42. > :18:47.puts women off, it has done a good job for society. It hasn't done a

:18:48. > :18:56.good job for your business? I don't care about that. We have to put

:18:56. > :19:01.patients first. It is patients before profit.

:19:01. > :19:10.The morning after the operation. Alice has been told her PIP

:19:10. > :19:16.implants were intact. I really hope they will be some kind of set up

:19:16. > :19:22.for women who can't afford to have them out so they can have them out.

:19:22. > :19:32.I am very angry but over the room that I don't have a rupture. I am

:19:32. > :19:34.

:19:34. > :19:41.so lucky to have them out now and start moving on.

:19:41. > :19:45.In our final film, we are celebrating the achievements of

:19:45. > :19:55.Mary Rand. She grew up in Wales and went on to win gold, silver and

:19:55. > :20:08.

:20:08. > :20:10.bronze in the Tokyo Olympics. In our final film tonight, we're

:20:10. > :20:14.celebrating the achievements of Britain's first track and field

:20:14. > :20:19.Golden Girl. At the Town Hall in Wells, the city council is

:20:19. > :20:23.gathering for a special meeting. I'm keen to find out more about

:20:23. > :20:27.Mary Rand. She's had roads named after her, even a set of gates, now

:20:27. > :20:32.looking a bit the worse for wear. But the biggest clue is right under

:20:32. > :20:37.your feet in the city's market square. It's a plaque, a really

:20:37. > :20:47.really long one. It commemorates both a world record and an Olympic

:20:47. > :20:52.

:20:52. > :20:55.It was 1964, in Tokyo, Japan. beautiful jump.

:20:55. > :21:00.And it didn't stop there. She went on to win silver in the pentathlon

:21:00. > :21:03.and a bronze in the sprint relay. But as the years have gone by, the

:21:03. > :21:13.memories of that exciting day and Mary's stunning achievements have

:21:13. > :21:16.faded. So whatever happened to Mary? Well, to find out, I've come

:21:16. > :21:19.across the Atlantic to California. Mary moved to America more than 40

:21:19. > :21:26.years ago and she now lives in a city called Atascadero on the

:21:26. > :21:29.Pacific coast road between Los Angeles and San Francisco. Now in

:21:29. > :21:36.her early seventies, Mary leads a gentle and relaxed lifestyle, a far

:21:36. > :21:46.cry from her heady days on the athletics track. I asked her about

:21:46. > :21:46.

:21:46. > :21:51.her memories of growing up in Wells. We had a great childhood. We used

:21:52. > :21:58.to go hiking. We would be out all day. I knew everybody and everybody

:21:58. > :22:03.knew me. I don't know if I was a good thing! That is where it all

:22:03. > :22:07.began. I used to go to the local fete and they used to have a race

:22:07. > :22:10.around the orchard. I used to beat all the boys.

:22:10. > :22:13.She excelled in athletics at secondary school, then the life of

:22:13. > :22:23.the daughter of the local chimney sweep was to change forever with a

:22:23. > :22:23.

:22:24. > :22:31.sports scholarship to the exclusive Millfield School in Somerset.

:22:31. > :22:35.was a man called John Bromfield. He was a wonderful guy and had a lot

:22:35. > :22:42.of faith in me. I started getting an invitation for an international

:22:42. > :22:49.meet. I understand you got expelled? They always say I was

:22:49. > :22:56.expelled. I had a boyfriend who was from Thailand. His parents wanted

:22:56. > :23:03.me to go to France to meet them. I had a telephone call saying if I

:23:03. > :23:07.left the country, you cannot come back. My father spoke to the

:23:07. > :23:17.headmaster and said, "if this is the case, she would be coming

:23:17. > :23:25.back.". You were not a wild child back then? What do you mean by a

:23:25. > :23:31.wild child? I was just normal. My life was consumed with athletics.

:23:31. > :23:38.What happened in Rome in 1960? You went as the favourite. Yeah s, I

:23:38. > :23:43.did. My nerves must have been playing into it. I started having

:23:43. > :23:49.lots of trouble. When you are in an event like the Olympics, you are on

:23:49. > :23:51.your own and you have had all that training and help. I did learn

:23:51. > :23:54.something from it but it was disappointing.

:23:54. > :23:57.But despite the temptation to quit and now newly wed with her first

:23:57. > :24:04.child, she put failure behind her and trained hard for the next

:24:04. > :24:09.Olympics in Tokyo where she would triumph.

:24:09. > :24:13.Talk me through your world record jump? What went through your mind?

:24:13. > :24:20.He was so nervous. You have to get your mind set and block everything

:24:21. > :24:25.out. It was on my 5th jump that I did the wrote -- world record.

:24:26. > :24:31.beautiful jump, she has rarely sales there. You can see the world

:24:31. > :24:37.record mark there. It looked like the first 22 fighter ever by a

:24:37. > :24:45.woman. Here she is in slow motion. It is a new world record and the

:24:45. > :24:49.Olympic title for Mary Rand. They called out six: 76. I didn't know

:24:49. > :24:55.what it was because it was in metres and we were not in metres

:24:56. > :25:01.then. It was an incredible moment. What was it like being on the

:25:01. > :25:07.middle step? I really wanted to jump up and down and yell and

:25:07. > :25:13.scream. I was very composed. What was the reception like?

:25:13. > :25:18.Unbelievable. I couldn't believe it when I got back there and went to

:25:18. > :25:23.visit my mum and dad. They had this huge rolls Royce and they had a

:25:23. > :25:30.marching band. There were people lining the street. It was so nice

:25:30. > :25:38.to see the people I had grown up with and to see how thrilled they

:25:38. > :25:45.were. It was spectacular because we were all about -- we were all out

:25:45. > :25:50.there to see her. It was a fantastic day and I was very proud

:25:50. > :25:55.and honoured to be carrying the market up at the Olympic torch.

:25:56. > :26:01.is very special because it is where I was born, to be proud of what I

:26:01. > :26:05.had done and sharing it with them. Even more accolades followed. She

:26:05. > :26:11.was voted BBC Sports Personality of the Year in 1964 followed by an MBE

:26:11. > :26:14.in the New Year's Honours. But what does Mary think about this latest

:26:14. > :26:21.honour which is being discussed whether or not to give her the

:26:21. > :26:25.Freedom of the City of Wells? feel it is a long time. If you ask

:26:25. > :26:32.any other person today, they wouldn't know who I was. If you ask

:26:32. > :26:35.someone around my age, they might remember. I don't expect to be made

:26:35. > :26:37.a fuss of. More than 5,000 miles away back in

:26:37. > :26:41.Somerset, Wells city councillors have been debating behind closed

:26:41. > :26:51.doors for more than an hour and it looks like they've finally made

:26:51. > :26:53.

:26:53. > :27:01.their decision. I am pleased to announce that we have decided to

:27:01. > :27:11.award a merry band the honorary freedom of the city of Wells.

:27:11. > :27:13.

:27:13. > :27:23.out side to beat Town Hall. You have been granted a the freedom of

:27:23. > :27:24.

:27:25. > :27:34.the city. That is fantastic Tony. You have worked so hard. I am over

:27:35. > :27:37.

:27:37. > :27:45.the moon and delighted. I can't believe it. Thank you.

:27:45. > :27:49.Congratulations Mary, that is wonderful. How do you feel?

:27:49. > :27:56.didn't expect anything like this. It is a great honour. I am thrilled

:27:56. > :28:02.to bits. I am thrilled to bits and I thank the Council for giving her

:28:02. > :28:05.the freedom of the city. What could be better?

:28:05. > :28:08.The people of Wells will now start planning the historic ceremony in

:28:08. > :28:10.which Mary will receive the city's highest honour. And they'll be

:28:10. > :28:19.preparing to celebrate another welcome home for their golden girl

:28:19. > :28:25.who leapt into the record books. When I see it now, I can't believe

:28:25. > :28:30.I jumped that far. Let us hope her -- she has inspired

:28:30. > :28:36.a new generation of athletes to big successes at the Olympic Games this

:28:36. > :28:39.summer. That is it for this week. In our next programme, we will be

:28:39. > :28:43.investigating concerns about staying safe on the internet.