:00:09. > :00:12.Hello from Easton in Bristol. Tonight we go undercover across the
:00:13. > :00:20.city to investigate Islamophobia. We discover vacancies that mysteriously
:00:21. > :01:18.disappear for our Muslim job`seeker. And flats that are suddenly no
:01:19. > :01:26.longer available. Lso tonight, we meet the family who have been
:01:27. > :01:48.thatching since 1721. However, if you're aged between 16
:01:49. > :01:53.and 24 years old and Muslim, you're twice as likely to be unemployed
:01:54. > :01:57.than non`Muslims. Muslim men find it harder to get a job, they have to
:01:58. > :02:04.make more applications and get more interviews to get an offer. They are
:02:05. > :02:06.much more worse off than the average male population. I have been
:02:07. > :02:10.concerned about the rise of anti`Muslim hatred and low`level
:02:11. > :02:15.anti`Muslim sentiment. So what's going on? Is there another type of
:02:16. > :02:19.discrimination in our midst today? An anti`Muslim bias or Islamaphobia?
:02:20. > :02:25.We're going undercover to try and find out.
:02:26. > :02:30.Our journalists are very similar to each other. But there's a major
:02:31. > :02:35.difference. One of them is a practicing Muslim. His clothes are
:02:36. > :02:38.the only way you'd know what faith he follows. They'll both apply for
:02:39. > :02:39.jobs and rented accommodation across Bristol, secretly filming the
:02:40. > :02:55.results. Our undercover reporters are based
:02:56. > :03:13.at this hotel in Clifton. They're both from Manchester and today is
:03:14. > :03:16.the first time they've met. Zoltan converted to Islam eight years ago.
:03:17. > :03:19.Throughout his stay here he'll be observing Ramadan. It's the holiest
:03:20. > :03:23.month of the year for Muslims. He must pray five times a day and not
:03:24. > :03:26.eat or drink anything during daylight hours. We've scowered all
:03:27. > :03:30.four corners of the city for job vacancies. The type that are
:03:31. > :03:38.advertised on shop windows as "apply within". Both our reporters have
:03:39. > :03:45.amended their CVs so their experience and education are equal.
:03:46. > :03:53.Zoltan has also changed his name to Mohammad so that on paper, at least,
:03:54. > :03:56.it's clear he's Muslim. We're in one of the city's suburbs. There's a job
:03:57. > :04:01.being advertised as a delivery driver for a fast food outlet.
:04:02. > :04:07.Before applying for it they have to put their secret filming gear on.
:04:08. > :04:18.Zoltan tries his luck first. He shows the person that he has
:04:19. > :04:22.relevant experience on his CV. He's told he needs to own a car and have
:04:23. > :04:44.a clean drivers licence and be insured.
:04:45. > :04:51.Five minutes later and it's Ian s turn. Unlike Zoltan he's given an
:04:52. > :05:03.application form and told to fill it in straightaway.
:05:04. > :05:11.Ian's treatment is very different to Zoltan's. He's given the opportunity
:05:12. > :05:17.to apply for the job rather than just leave a CV. We're in another
:05:18. > :05:24.part of the city applying for a job in a cafe and bar. Zoltan's up
:05:25. > :05:29.first. After a very brief chat he tells Zoltan he's only collecting
:05:30. > :05:31.CVs at the moment. He'll look at all of them next week and choose the
:05:32. > :05:56.best candidates for trial shifts. Ian tries his luck ten minutes
:05:57. > :06:04.later. Immediately it's clear things are different.
:06:05. > :06:19.The two exchange a bit of banter. He's then offered a trial shift Oh
:06:20. > :06:24.can you come in for a trial on Saturday night?
:06:25. > :06:58.The manager suddenly spots Zoltan who returns momentarily.
:06:59. > :07:05.Ian's treatment was obviously different to Zoltan's. He tells
:07:06. > :07:11.Zoltan what happened. I'm not actually surprised. It's a bar. It's
:07:12. > :07:14.a coffee shop by day, bar by night. So that kind of role is not
:07:15. > :07:18.something you'd find too many Muslims in general, if they're
:07:19. > :07:21.practicing that is. But as far as he's concerened, you're going for a
:07:22. > :07:26.job there so you must be OK working there. Yeah, as far as he's
:07:27. > :07:29.concerned, yeah. We've since contacted the manager of the cafe
:07:30. > :07:33.who says he didn't discriminate against Zoltan and had more things
:07:34. > :07:38.in common with Ian and struck up a better rapport with him. Our
:07:39. > :07:43.reporters also try and apply for jobs being advertised at two
:07:44. > :07:46.branches of a supermarket. At the first the manager treats them both
:07:47. > :07:59.equally, telling them to apply online. But at the other, it's a
:08:00. > :08:01.different story. There are three jobs being advertised here, Store
:08:02. > :08:28.Manager, Store Supervisor and Delivery Driver. Zoltan's up first.
:08:29. > :08:53.She goes to ask the manager about the vacancy.
:08:54. > :09:52.So Ian walks away with an application form while Zoltan was
:09:53. > :10:04.told there was nothing until Christmas. Our reporters have a
:10:05. > :10:10.chance to reflect. They are so very nice to your face. But the reality
:10:11. > :10:15.is different. I don't know what inside that person, but we can only
:10:16. > :10:18.judge the result that has come back. We've since contacted the
:10:19. > :10:21.supermarket. It's thanked us and is investigating our findings. In total
:10:22. > :10:27.we applied for 40 jobs across the city. These ranged from delivering
:10:28. > :10:30.newspapers to managing shops. Zoltan was only successful in getting three
:10:31. > :10:37.interviews. For Ian, the number was much higher. He secured 13. That's
:10:38. > :10:44.more than four times the amount Ian was also offered a job at one place
:10:45. > :10:46.without having an interview. It does concern me that somebody's
:10:47. > :10:55.opportunity is being curbed because of the religion they appear to
:10:56. > :10:59.follow. In this country we have a law which protects against
:11:00. > :11:10.discrimination. We need to make sure these policies are being applied at
:11:11. > :11:13.the grassroots level. It's Friday, the holiest day of the week for
:11:14. > :11:23.Muslims. Zoltan's faith requires him to pray with others. So where we're
:11:24. > :11:28.going now is Totterdown Mosque. It is an opportunity to show Ian what
:11:29. > :11:36.it is all about. It is his first time inside a mosque. People will be
:11:37. > :11:49.reading on their own, maybe reading some of the Koran. Then we have the
:11:50. > :11:59.sermon in Arabic and Urdu. Then followed by the congregational
:12:00. > :12:04.prayer, praying together. Afterwards they get a chance to speak to the
:12:05. > :12:11.congregation and see if they have experienced any discrimination
:12:12. > :12:18.themselves. I have experienced that as a member of this community. But
:12:19. > :12:22.things have changed. Even writing references for students. I think to
:12:23. > :12:28.myself, you are a smart kid, you have done well and you should get an
:12:29. > :12:32.interview. The students contact me back and say, why am I not getting
:12:33. > :12:38.it rushed to market and the last thing I want to say to them it is
:12:39. > :12:41.because your name is not Bob Smith. Have you felt any sort of
:12:42. > :12:48.discrimination against yourself in terms of jobs because you are a
:12:49. > :12:54.Muslim? I have in the past. I have gone to the positions where I felt I
:12:55. > :13:01.was the better candidate for the job, but I wasn't given the job I
:13:02. > :13:07.can appeal it, but if I did get the role afterwards, I would feel
:13:08. > :13:12.awkward. If they do not work, they will be more likely to be involved
:13:13. > :13:21.in drug behaviour and gangs. And also be recruited in two groups with
:13:22. > :13:26.nasty causes. How can you ask people to integrate and then treat them
:13:27. > :13:31.negatively and exclude them from job opportunities or other
:13:32. > :13:36.opportunities? You are sowing a division into the next generation
:13:37. > :13:40.and into the future. Our reporters were treated very differently when
:13:41. > :13:47.applying for jobs. But what about when looking for somewhere to live?
:13:48. > :13:52.We are using an online advertising site to search for one`bedroom flats
:13:53. > :13:54.that are being rented by their owners. We don't want to complicate
:13:55. > :14:27.our results by involving agents Can I come and view it if possible?
:14:28. > :14:44.They head off to see it. Zoltan is up first.
:14:45. > :15:03.Half an hour later and it is Ian's turn. It is the same drill.
:15:04. > :15:12.They then take it in turn to call the landlady to say they both want
:15:13. > :15:15.the flat. By rights, Zoltan should have preference over Ian, if she
:15:16. > :15:23.treats them on a first`come, first`served basis. OK, thanks.
:15:24. > :15:28.Goodbye. I told her I wanted to take the flat and will give some money
:15:29. > :15:34.for the deposit so she can hold it. That is that. I will ring her now
:15:35. > :15:39.and see if it is on hold for you. How are you doing, all right? I was
:15:40. > :15:51.just ringing up because I have had a think and I think I want to say yes,
:15:52. > :16:11.if it is still available? Do you need that like tomorrow? OK. So you
:16:12. > :16:22.were hoping I was going to call then? OK, that's great, I appreciate
:16:23. > :16:38.that. She thought you were strange. Wait, she's calling me. Hello. Hi,
:16:39. > :16:52.you all right? Oh, the other guy rang first? The other guy got the
:16:53. > :16:56.flat, basically, is that it? Yeah. Despite promising it to Zoltan, she
:16:57. > :17:00.gives the flat to Ian, telling him a lie in the process. And the same
:17:01. > :17:03.happens on the other side of the city. The reporters are each shown
:17:04. > :17:11.around another flat by a different landlord. Zoltan rings to say he
:17:12. > :17:18.wants it and is told it's his. He just needs to supply references
:17:19. > :17:24.Five minutes later, Ian calls. He tells him he's already promised the
:17:25. > :17:29.flat to Zoltan. Ok, yeah, that would be great, yeah. What would I need to
:17:30. > :17:34.do to secure it? But he still offers him it anyway, telling Ian that he's
:17:35. > :17:40.a better candidate. Another flat viewing and Ian doesn't do so well
:17:41. > :17:55.this time. Have you had much interest? When Zoltan calls, she
:17:56. > :18:04.offers him the flat. And she stays true to her word when Ian calls I
:18:05. > :18:07.would like to give you a yes if it is still available. She tells him
:18:08. > :18:15.that Zoltan was before him and the flat's his. In total, we viewed ten
:18:16. > :18:18.flats around the city. Ian was offered five. Despite Zoltan being
:18:19. > :18:29.promised them first, he only managed to get two. It is deeply concerning
:18:30. > :18:32.when people are not able to fulfil their full potential when they are
:18:33. > :18:37.applying for a tenancy or going for a job. It is concerning if people's
:18:38. > :18:41.opportunities being stopped because of the faith that they follow
:18:42. > :18:44.because it will impact on their life but it will also impact on society.
:18:45. > :18:47.It's the end of our two`week investigation and time for our
:18:48. > :18:56.reporters to reflect on their findings. What's your overriding
:18:57. > :19:00.feeling about what's happened? We need to start talking about this.
:19:01. > :19:04.Because of the way Muslims are portrayed in the media,
:19:05. > :19:09.unfortunately this has led to this sort of undercurrent of
:19:10. > :19:15.discrimination. We need to start speaking about it. Because if we
:19:16. > :19:24.keep quiet, it's just going to embed further and become worse. Now, it's
:19:25. > :19:27.said jobs often run in the family. But what if your family's been
:19:28. > :19:30.involved in the same skilled craft for nearly 300 years? Meet the
:19:31. > :19:39.Wright family, who've been thatching since 1781.
:19:40. > :19:45.It's an ancient craft thought to go back to the Bronze Age. Thatchers
:19:46. > :19:47.have traditionally passed their skills from generation to
:19:48. > :19:54.generation, the methods changing little over the centuries. The
:19:55. > :20:02.Wright family are no exception, tracing their thatching heritage
:20:03. > :20:19.back to the 18th century. But even thatchers have bad days. There is no
:20:20. > :20:24.justification to remove that. I might say something. Richard Wright
:20:25. > :20:30.is one in a long line of Somerset thatchers still working after 4
:20:31. > :20:34.years in the trade. This will be a big help to the owner here. It's a
:20:35. > :20:38.family`run business with pretty impressive credentials. They can
:20:39. > :20:43.trace our family in the church register see, back to 1781, as
:20:44. > :20:47.thatchers here in the village. When I left school, I had a brother
:20:48. > :20:52.younger than me and both of us learnt with my father and then I
:20:53. > :20:58.went on my own when I was about 21 or 22. And then started me own
:20:59. > :21:01.business. And I got a chap Adrian that's been on 34 years, I've got a
:21:02. > :21:13.son, Andrew, he's 38, and a grandson who's two. `` a grandson who is 21.
:21:14. > :21:17.Just those three and myself. They are a tight`knit team and business
:21:18. > :21:21.is booming. It's the start of the summer and the Wrights are booked on
:21:22. > :21:23.back`to`back jobs for their busiest season. Their latest job is a
:21:24. > :21:27.conversion, removing an old corrugated roof to replace it with
:21:28. > :21:35.thatch. And they get straight to work removing the old timbers. This
:21:36. > :21:38.is an ideal job. We've got a week's worth of getting the old tin off,
:21:39. > :21:42.getting all new timbers, rafters on. It's work but it just breaks up the
:21:43. > :21:46.thatching a bit. And it's quite interesting to start from scratch.
:21:47. > :21:49.But, like many thatched properties, this cottage is a listed building
:21:50. > :21:52.and work can't continue without the approval of structural engineers and
:21:53. > :22:02.the all`important council representative for heritage. And the
:22:03. > :22:11.all`important council representatives. Let's have a chat
:22:12. > :22:15.about this then. Well, the consent that we had was to keep as much of
:22:16. > :22:19.the original timber as possible but we weren't able to get up here. The
:22:20. > :22:23.idea was that once work was started we would agree what would be kept
:22:24. > :22:28.and what wouldn't. It's only day one of the job, but an issue has come up
:22:29. > :22:31.already. The man from the council is concerned that some of the original
:22:32. > :22:35.beams have been removed. That should've been left in there, but it
:22:36. > :22:37.was hanging, you couldn't just leave it there. Working with listed
:22:38. > :22:41.buildings is never straightforward and the officials have the final
:22:42. > :22:46.say. They are saying that it will be going back up, they are just taking
:22:47. > :22:49.it away to store it in the meantime. So yeah, in my view the historic
:22:50. > :22:53.timbers should go back up. So the timbers are coming back in. It seems
:22:54. > :22:58.modern day thatching isn't all that straightforward. But the essentials
:22:59. > :23:01.of the crafts have remained virtually unchanged for centuries
:23:02. > :23:09.and in gathering the raw materials at least, the process is still
:23:10. > :23:12.headache`free. For many years, John Best has been supplying the Wrights
:23:13. > :23:18.with straw using the ancient stooking method to prepare the
:23:19. > :23:25.harvest. I've been doing this for nearly 30 years now, so we've just
:23:26. > :23:29.about got the hang of the job. We put eight sheaves in a stook, so the
:23:30. > :23:33.idea is for them to dry out. The wind can get through them, the air
:23:34. > :23:37.can get amongst it and it sheds the rain. So basically they stay dry
:23:38. > :23:41.like that and dry out as well. The only way we've mechanised it is when
:23:42. > :23:44.we get it in. We use land wheel drive binders and they were made
:23:45. > :23:47.probably during the war. This job, you've got to use, you know, the
:23:48. > :23:50.traditional machinery because if it goes through a modern combine
:23:51. > :23:54.harvester, all the straws are smashed up. So it's only the finest
:23:55. > :23:57.straw for the Wrights, but the question is, will any of this
:23:58. > :24:03.harvest make it onto the roof of the cottage conversion? I'm quite happy
:24:04. > :24:08.with an approach that retains the historic timbers but puts a modern
:24:09. > :24:11.roof over the top of it. On inspection of the roof, another
:24:12. > :24:14.much bigger problem has been thrown up. The old woodwork may have to
:24:15. > :24:23.stay, but its poor condition means that a steel frame must be made to
:24:24. > :24:27.support it. I think you're really thinking that you're probably not
:24:28. > :24:30.going to be wanting to be here for a month or so. Which means that
:24:31. > :24:33.Richard's summer schedule will be thrown into chaos. The customer
:24:34. > :24:39.ain't gonna like this, really. And neither does Richard. It looks like
:24:40. > :24:44.filming might be off for the day. You don't want to keep it on? No, I
:24:45. > :24:54.might say something! This is the first we've come up against
:24:55. > :24:57.something like this. For me anyway. Once he's had time to cool off,
:24:58. > :25:00.Richard's a little more philosophical. Got to make up some
:25:01. > :25:04.steelwork to support them A`frames, which is fair enough, but they're
:25:05. > :25:15.gonna hold us up, which we don't like being held up.
:25:16. > :25:19.Back at home, Richard takes some of the unexpected time to sort through
:25:20. > :25:28.the family's historical records which are going to local museum
:25:29. > :25:32.Dad, he was about 88 there I expect. He died when he was nearly 90 but
:25:33. > :25:35.that was the last time he come out. There's myself. Andrew, my son.
:25:36. > :25:46.Shaun, my grandson. That's just dad and me, and my brother. Dad had put
:25:47. > :25:49.there, nothing had altered in this craft for in 500 year. And the
:25:50. > :25:56.Wrights have the records to prove it. There's the family tree there,
:25:57. > :25:59.look. James Wright 1738, they can go back further, but in the church
:26:00. > :26:04.register they only go back to 1 81. See, and then look, it can go on
:26:05. > :26:07.down to my boys, see. Andrew, he's a thatcher, see. There's me, my dad
:26:08. > :26:10.and dad's brother, he were a thatcher. And as well as this
:26:11. > :26:17.impressive lineage, Richard's father also left behind messages in some of
:26:18. > :26:21.the roofs he thatched. He wrote on it I think ` yeah. Look, H. E.
:26:22. > :26:28.Wright and Mark Nicholls re`thatched this site December 1984. And that
:26:29. > :26:31.was in the roof. You can go back now we're doing work that my dad done
:26:32. > :26:44.60, 70 year ago like, it's marvellous really.
:26:45. > :26:53.You can just see the part of the scarf joint there with the new oak
:26:54. > :26:58.being put in. To the side we've got the C`section steel with some tie
:26:59. > :27:01.bars in it. After all the setbacks and nearly three months delay, the
:27:02. > :27:07.roof has been repaired and is ready for thatching. It should now be
:27:08. > :27:10.structurally sound for hundreds of years. You know, especially with
:27:11. > :27:18.this steel. It's not going to go anywhere now.
:27:19. > :27:21.They've started thatching now this week. He and Shaun and Adrian are
:27:22. > :27:25.getting the thatch on as quick as they can, cos we've been here rather
:27:26. > :27:33.a long time. Doing all the timber work and everything. So we had to
:27:34. > :27:38.leave the job and go on to another job. It wasn't really a hold up to
:27:39. > :27:42.us, but it just had to be done, something that had to be done. So it
:27:43. > :27:45.seems Richard is happy to be getting on with the job, but will future
:27:46. > :27:49.generations be happy to keep thatching too? I'm hoping it will
:27:50. > :27:56.carry on, you know, Andrew and Shuan keep it going. And Shaun's only
:27:57. > :28:08.young and if he has two or three sons. Now, are you pleased to work
:28:09. > :28:11.with us? Yes. So it's been a long summer for the Wrights, but the
:28:12. > :28:14.house is at last beautifully finished and the thatching dynasty
:28:15. > :28:23.looks set to continue for the next 300 years.
:28:24. > :28:27.Well, that's just about it for this week and this series. We'll be back
:28:28. > :28:34.early next year, but in the meantime do keep in touch with us on Twitter.
:28:35. > :28:42.And if there's anything you'd like us to investigate then email us at
:28:43. > :28:44.insideoutwest@bbc.co.uk. But from all of us here in Bristol, thanks
:28:45. > :29:08.for watching and good night. Hello, I'm Riz Lateef with your
:29:09. > :29:12.90-second update. Four people are dead after the worst UK storm for
:29:13. > :29:16.years. Hurricane-force conditions left almost half a million homes
:29:17. > :29:20.without power. In some areas wind speeds reached up to 99
:29:21. > :29:24.miles-per-hour. The weather caused travel chaos for many. Rail and road
:29:25. > :29:27.services were disrupted because of fallen trees, while over a hundred
:29:28. > :29:30.flights had to be cancelled at Heathrow. Get the latest updates on
:29:31. > :29:34.BBC Local Radio. On trial over the phone-hacking
:29:35. > :29:37.affair. Two former News of the World editors, Rebekah Brooks and Andy
:29:38. > :29:41.Coulson. Both deny being involved in accessing voicemails.
:29:42. > :29:44.The NHS in England must handle complaints better. That's according
:29:45. > :29:48.to a new government report. It says there's a culture of delay and
:29:49. > :29:52.denial which needs to change. Are our streets being lost under a
:29:53. > :29:54.tide of litter? The charity Keep Britain Tidy thinks we're dropping
:29:55. > :29:59.around thirty million tonnes every year. It estimates cleaning it up
:30:00. > :30:00.costs more than a billion pounds.