0:00:00 > 0:00:04This programme contains scenes of repetitive flashing images.
0:00:04 > 0:00:09She's the most famous missing person in the world.
0:00:09 > 0:00:11Please continue to pray for Madeleine.
0:00:11 > 0:00:14She's lovely.
0:00:15 > 0:00:21Ten years ago tonight, Madeleine McCann disappeared.
0:00:21 > 0:00:22Clap your hands together.
0:00:22 > 0:00:23One, two, three.
0:00:23 > 0:00:28But we're still finding out more about the case.
0:00:28 > 0:00:31If you have Madeleine, let her come home to her Mummy,
0:00:31 > 0:00:36Daddy, Brother and sister.
0:00:36 > 0:00:39Two police forces in two countries came to different conclusions
0:00:39 > 0:00:44about what happened to her.
0:00:44 > 0:00:46Did two doctors cover up the death of their own
0:00:46 > 0:00:49daughter whilst on holiday?
0:00:49 > 0:00:52Of course not.
0:00:52 > 0:00:59For the first time, Portuguese detectives tell us what they think.
0:00:59 > 0:01:01In your heart, do you think it will be solved?
0:01:01 > 0:01:08It doesn't depend on my heart - it depends very much on our minds.
0:01:09 > 0:01:14And we find the men British police have questioned about that night.
0:01:18 > 0:01:20What did they ask you about the burglary, Mr Ribiero?
0:01:20 > 0:01:22No, no, no, no, no.
0:01:26 > 0:01:27What do you remember about it?
0:01:27 > 0:01:30I remember everything.
0:01:30 > 0:01:34Ten years on ? what happened in this holiday village?
0:01:36 > 0:01:42What happened to Madeleine McCann?
0:01:55 > 0:01:57The search for Madeleine McCann has moved a long way
0:01:57 > 0:02:02from where she disappeared.
0:02:02 > 0:02:08It's now run from Lisbon by Portugal's most senior detectives.
0:02:08 > 0:02:12The Policia Judiciaria - or PJ - are Portugal's national criminal
0:02:12 > 0:02:17investigation force.
0:02:17 > 0:02:22I've been asking for an interview for ten years.
0:02:22 > 0:02:27Now they've finally said yes.
0:02:29 > 0:02:31I've never been able to talk to somebody from the PJ.
0:02:31 > 0:02:34Why did you think it was important to talk now?
0:02:34 > 0:02:36Madeleine McCann is a very unique case in Portugal.
0:02:36 > 0:02:40We've never had a case like Madeleine McCann
0:02:40 > 0:02:43before and since then, never one after.
0:02:43 > 0:02:47So we really want to know what happened.
0:02:47 > 0:02:50First, because it's still a missing child case.
0:02:50 > 0:02:53Second, because we want to know in case in the future we face
0:02:53 > 0:02:58another case like this.
0:03:03 > 0:03:07Across the city, Madeleine McCann's parents have been involved
0:03:07 > 0:03:10in an important legal battle this spring.
0:03:10 > 0:03:14They sued a Portuguese detective who accused them of involvement
0:03:14 > 0:03:18in their daughter's disappearance.
0:03:18 > 0:03:23They initially won, but there was an appeal.
0:03:23 > 0:03:26And the Supreme Court ? citing freedom of speech -
0:03:26 > 0:03:29found against them.
0:03:29 > 0:03:32But it was worse for Madeleine's parents.
0:03:32 > 0:03:34The judges pointed out that the McCanns hadn't
0:03:34 > 0:03:36been found innocent.
0:03:36 > 0:03:39Rather, the case had been shelved because the police hadn't been able
0:03:39 > 0:03:43to gather sufficient evidence.
0:03:43 > 0:03:46To the contrary.
0:03:49 > 0:03:52A decade since we all first heard Madeleine McCann's name,
0:03:52 > 0:03:57the case is still alive.
0:03:57 > 0:04:01And attention is once again falling onto a holiday
0:04:01 > 0:04:07resort on the Algarve - Praia da Luz.
0:04:07 > 0:04:12It has always been popular with British families.
0:04:12 > 0:04:18But Luz changed ten years ago tonight.
0:04:18 > 0:04:20Anyone who may have any information related to Madeleine's
0:04:20 > 0:04:24disappearance, no matter how trivial, contact
0:04:24 > 0:04:29the Portuguese police.
0:04:29 > 0:04:31Please, please do not hurt her.
0:04:31 > 0:04:37Please don't scare her, please tell us where to find her.
0:04:41 > 0:04:45I first came here ten years ago, and when I was sent here I had no
0:04:45 > 0:04:50idea what Madeleine McCann as a story would become,
0:04:50 > 0:04:53what this apartment ? 5A ? would come to mean.
0:04:53 > 0:04:56Everybody would kind of know this place and everyone would get to know
0:04:56 > 0:05:01this little girl's name.
0:05:01 > 0:05:03It's nearly a week now, can you tell us whether you really
0:05:03 > 0:05:06are any nearer to knowing what happened to Madeleine?
0:05:06 > 0:05:08We are still looking for her and we are pursuing
0:05:08 > 0:05:13lines of investigation.
0:05:14 > 0:05:17I have a sort of weird relationship with this place because it's a long
0:05:17 > 0:05:20time since I first came here, to this bland apartment,
0:05:20 > 0:05:23and yet something happened in there, something extraordinary
0:05:23 > 0:05:25happened in there.
0:05:25 > 0:05:30A little girl went missing and she's never been found.
0:05:37 > 0:05:41Luz has also lived with the story for all these years.
0:05:41 > 0:05:47As we film, people are quick to let us know how they feel.
0:05:47 > 0:05:49Sorry, are you starting the circus already?
0:05:49 > 0:05:52Er, we are doing a documentary.
0:05:52 > 0:05:54Er, what's wrong with that?
0:05:54 > 0:05:59Because Luz should be left alone.
0:05:59 > 0:06:00Not McCann again.
0:06:00 > 0:06:01Why?
0:06:01 > 0:06:03Because it's a waste of taxpayers' money.
0:06:03 > 0:06:04No, go on home.
0:06:04 > 0:06:05Why?
0:06:05 > 0:06:08Because it's a waste of taxpayers' money and I'm fed up of it.
0:06:08 > 0:06:11Give it to the bloody National Health.
0:06:16 > 0:06:21You go away.
0:06:21 > 0:06:23It could go on forever.
0:06:23 > 0:06:26And for the people here, they don't want that.
0:06:26 > 0:06:28It's just a big reminder of something really bad that
0:06:28 > 0:06:34happened right on their doorstep.
0:06:38 > 0:06:41So how close are we to really knowing what happened
0:06:41 > 0:06:43to Madeleine McCann?
0:06:43 > 0:06:46The fact is that two different police forces in two different
0:06:46 > 0:06:50countries have come up with two different theories.
0:06:50 > 0:06:55And both contradict each other.
0:06:55 > 0:06:59Tonight, we will show you the two theories and why both have failed
0:06:59 > 0:07:04to solve this mystery.
0:07:06 > 0:07:11The basic facts are well known.
0:07:11 > 0:07:18Nine friends went on holiday to the Ocean Club.
0:07:18 > 0:07:24They went for meals at the tapas restaurant with the green roof.
0:07:24 > 0:07:28Their eight children ? including three-year-old Madeleine ? had been
0:07:28 > 0:07:35left sleeping in this apartment block 70 metres away.
0:07:36 > 0:07:42The friends say they took it in turns to check on the children.
0:07:42 > 0:07:46At 10 o'clock, it was Kate McCann's turn.
0:07:46 > 0:07:50She left the restaurant area and went up this road
0:07:50 > 0:07:54to her corner apartment - number 5A - where Madeleine
0:07:54 > 0:08:01and younger twins, Sean and Amelie, were asleep.
0:08:01 > 0:08:05She went in through the unlocked patio door and went
0:08:05 > 0:08:10to the children's bedroom.
0:08:10 > 0:08:13She then opened the door, looked in, and in the darkness didn't
0:08:13 > 0:08:16immediately realise that Madeleine wasn't there.
0:08:16 > 0:08:18She realised the curtains were flapping in the
0:08:18 > 0:08:20window to the street.
0:08:20 > 0:08:23And it was open, which was not how they left it.
0:08:23 > 0:08:27They'd left the shutters down and the window closed.
0:08:27 > 0:08:31So, it was just this sense of sheer panic and rising fear and terror.
0:08:31 > 0:08:33She very, very quickly ran around the apartment,
0:08:33 > 0:08:38checking the wardrobes and other rooms to just make doubly sure.
0:08:38 > 0:08:40But it was obvious that Madeleine wasn't there.
0:08:40 > 0:08:42And that's when she hurtled out through the patio door,
0:08:42 > 0:08:46shouting that somebody's taken her.
0:08:46 > 0:08:50Kate McCann told the police that when she came back to the apartment
0:08:50 > 0:08:53and first realised her daughter had gone, this window at the back
0:08:53 > 0:08:55of the flat was open.
0:08:56 > 0:09:01There weren't bars here ten years ago.
0:09:01 > 0:09:06The family thought she was taken through it.
0:09:06 > 0:09:12Much of what we're about to tell you has never been broadcast before.
0:09:12 > 0:09:19The Portuguese case against the McCanns started right here.
0:09:19 > 0:09:24Detectives did not believe Madeleine had been abducted through a window.
0:09:24 > 0:09:28They said these shutters could only be opened from the inside,
0:09:28 > 0:09:30and there was no forensic evidence that anyone had climbed
0:09:30 > 0:09:35through the window.
0:09:35 > 0:09:44The fingerprint traces collected are identified as being the middle
0:09:44 > 0:09:46-- The only fingerprint traces were Kate McCann's.
0:09:46 > 0:09:49We couldn't show it at the time, but this is what Goncalo Amaral -
0:09:49 > 0:09:51the original lead investigator - told me about the case.
0:10:13 > 0:10:15Detectives also had doubts about the group's
0:10:15 > 0:10:20account of the night.
0:10:20 > 0:10:24The police didn't believe the McCanns' time line ?
0:10:24 > 0:10:26there were inconsistencies, they say, in the way the group
0:10:26 > 0:10:31at the restaurant described the events of that night.
0:10:31 > 0:10:33Like the times they went up and down this street
0:10:33 > 0:10:34to check on the children.
0:10:34 > 0:10:40The police didn't pull their punches.
0:10:40 > 0:10:43This is what the PJ's official report said.
0:10:54 > 0:10:56Where are we going, please?
0:10:56 > 0:10:58The Portuguese police were also suspicious of the way
0:10:58 > 0:11:01the McCanns were behaving.
0:11:01 > 0:11:03They clashed within hours because Madeleine's parents
0:11:03 > 0:11:08contacted the media.
0:11:08 > 0:11:11A three-year old British girl has gone missing in Portugal.
0:11:11 > 0:11:13It's thought that she may have been abducted.
0:11:13 > 0:11:16The shutters had been broken open and they've gone into the room
0:11:16 > 0:11:18and taken Madeleine.
0:11:18 > 0:11:20Madeleine McCann from Leicestershire was on holiday with her
0:11:20 > 0:11:25family in the Algarve.
0:11:25 > 0:11:30Well, the Portuguese police advice was, "no media, no media".
0:11:30 > 0:11:33That might be the Portuguese way, but it ain't, certainly
0:11:33 > 0:11:37isn't the British way or the Western European way.
0:11:37 > 0:11:39Why would the McCanns feel that they know more
0:11:39 > 0:11:42than a police force?
0:11:42 > 0:11:47Richard, by midnight, 1am, the British media were being alerted
0:11:47 > 0:11:51and the British media were beginning to make relevant enquiries.
0:11:51 > 0:11:53Now, there's none, there's nothing.
0:11:53 > 0:11:57I would do the same if I felt my child was missing and the police
0:11:57 > 0:12:00officer in front of me was not really wanting to move heaven
0:12:00 > 0:12:05and earth to get them back.
0:12:07 > 0:12:09Do they regret it?
0:12:09 > 0:12:12No, they don't regret doing anything that they felt increased the chances
0:12:12 > 0:12:15of somebody seeing Madeleine, somebody spotting her,
0:12:15 > 0:12:18that could give that lead.
0:12:18 > 0:12:21We have got a short statement to make.
0:12:21 > 0:12:25Words cannot describe the anguish and despair
0:12:25 > 0:12:28that we are feeling as the parents of our beautiful
0:12:28 > 0:12:29daughter, Madeleine.
0:12:29 > 0:12:33Never forget, at the centre of this is a child who is missing
0:12:33 > 0:12:35and they were trying to do all that was humanly
0:12:35 > 0:12:42possible for their daughter.
0:12:45 > 0:12:50A British investigator brought in to help the Portuguese says
0:12:50 > 0:12:55he initially had concerns about Gerry McCann.
0:12:55 > 0:13:03When I met Gerry I was struck by how cold and clinical he appeared to be.
0:13:03 > 0:13:05So I did, you know...
0:13:05 > 0:13:08I'm human as well as having been a police officer.
0:13:08 > 0:13:13I did think "hmm" and reflect on that.
0:13:13 > 0:13:17But I want to say very clearly that as time has gone on I became
0:13:17 > 0:13:20absolutely convinced it wasn't the parents.
0:13:20 > 0:13:26But Portuguese detectives were looking at Kate and Gerry McCann.
0:13:26 > 0:13:33And central to their theory were two sniffer dogs from the UK.
0:13:33 > 0:13:37They assist investigations because they can find minute traces
0:13:37 > 0:13:42of blood or where bodies have been.
0:13:42 > 0:13:44They were taken into apartment 5A ? three months after
0:13:44 > 0:13:47Madeleine disappeared.
0:13:47 > 0:13:51Both reacted.
0:13:52 > 0:13:56The cadaver dog, which tracks the smell of a dead body,
0:13:56 > 0:14:01also grabbed Madeleine's favourite toy - Cuddle Cat.
0:14:01 > 0:14:04When the police found out the soft toy had been washed,
0:14:04 > 0:14:09they became more suspicious.
0:14:09 > 0:14:11Kate washed it because simply it had become dirty,
0:14:11 > 0:14:12quite filthy and grubby.
0:14:12 > 0:14:15She'd been holding onto it in front of the world's media
0:14:15 > 0:14:18for something like 70 days.
0:14:18 > 0:14:21If it was that important a piece of evidence,
0:14:21 > 0:14:24why did the Portuguese police allow her to keep it for 70 days
0:14:24 > 0:14:27before she washed it?
0:14:27 > 0:14:30Can you see why the police might view it as suspicious, though?
0:14:30 > 0:14:32Particularly given that the dogs reacted to it?
0:14:32 > 0:14:36Yeah, if you see the video, Richard, the dog pulls it out at one point
0:14:36 > 0:14:42and then walks past it twice, without even going back to it.
0:14:42 > 0:14:48But Cuddle Cat remained part of the Portuguese theory.
0:14:48 > 0:14:55The sniffer dogs were also taken to check ten vehicles.
0:14:55 > 0:15:00They only barked when they came to the McCann's hire car.
0:15:02 > 0:15:05The dogs jumped into the boot.
0:15:05 > 0:15:08Their reaction was widely reported and was seen as damning
0:15:08 > 0:15:12evidence in Portugal.
0:15:12 > 0:15:15How can you explain the coincidence of the scent of cadaver found
0:15:15 > 0:15:18by British and not Portuguese dogs?
0:15:18 > 0:15:20Sandra, maybe you should be asking the judiciary,
0:15:20 > 0:15:21because they've examined all this.
0:15:21 > 0:15:24So you don't have any explanation for that?
0:15:24 > 0:15:26Ask the dogs, Sandra.
0:15:26 > 0:15:27Ask the dogs?
0:15:27 > 0:15:32No, Gerry.
0:15:32 > 0:15:34Now I feel free to ask you.
0:15:34 > 0:15:35Do you remember talking
0:15:35 > 0:15:37to Kate and Gerry McCann about the sniffer dogs?
0:15:37 > 0:15:38Do you remember that exchange?
0:15:38 > 0:15:40I remember as if it was today.
0:15:40 > 0:15:42He answered me, ask the dogs.
0:15:42 > 0:15:43And I...
0:15:43 > 0:15:44But what did you think about them?
0:15:44 > 0:15:45I replied, I'm asking you, Gerry.
0:15:45 > 0:15:47I think it was something like that.
0:15:47 > 0:15:49What did you make of Gerry McCann's reaction?
0:15:49 > 0:15:51I thought he's being arrogant, he's not understanding my point.
0:15:51 > 0:15:53I'm not offending him.
0:15:53 > 0:15:57I just want him to give me his opinion.
0:15:57 > 0:15:59Don't you feel free to answer me?
0:15:59 > 0:16:03I can tell you that we've both looked at evidence about cadaver
0:16:03 > 0:16:05dogs and they're incredibly unreliable.
0:16:05 > 0:16:07Unreliable?
0:16:07 > 0:16:08Cadaver dogs.
0:16:08 > 0:16:09Yes.
0:16:09 > 0:16:11That's what the evidence shows.
0:16:11 > 0:16:13If they're tested scientifically.
0:16:13 > 0:16:16He just tried to fight.
0:16:16 > 0:16:19It was a kind of a fight, not a kind of an interview.
0:16:19 > 0:16:23It got worse for the McCanns.
0:16:23 > 0:16:29Traces of blood were discovered in the apartment.
0:16:29 > 0:16:33The police found tiny samples of DNA in the car and in this apartment.
0:16:33 > 0:16:38Early tests suggested that DNA could be Madeleine McCann's.
0:16:44 > 0:16:46The Portuguese had settled on their theory even before
0:16:46 > 0:16:51they knew the final DNA results.
0:16:51 > 0:16:56Madeleine had died in apartment 5A and her parents had covered it up.
0:17:00 > 0:17:03The official PJ report concluded...
0:17:13 > 0:17:17After he left the police, lead investigator Goncalo Amaral
0:17:17 > 0:17:24explained his theory in a controversial TV documentary.
0:17:40 > 0:17:43It was this documentary - and a book - that led
0:17:43 > 0:17:46the McCanns to sue Mr Amaral.
0:17:46 > 0:17:49I think people in Portugal prefer to believe that a PJ,
0:17:49 > 0:17:54or a former PJ, is saying the truth.
0:17:54 > 0:18:00It's easier for the Portuguese to believe that the McCanns are lying.
0:18:08 > 0:18:12Four months after she disappeared, Madeleine McCann's parents were made
0:18:12 > 0:18:18official suspects, or arguidos.
0:18:18 > 0:18:24Kate and Gerry McCann have both been today declared Arguido
0:18:24 > 0:18:30with no bail conditions.
0:18:30 > 0:18:32Kate McCann now declined to answer their questions.
0:18:32 > 0:18:37The police offered her a deal.
0:18:37 > 0:18:42If she confessed to Madeleine's death, which didn't happen,
0:18:42 > 0:18:45in some sort of accident, which didn't happen, she would get
0:18:45 > 0:18:48a lesser jail sentence.
0:18:48 > 0:18:51And it wouldn't affect Gerry, he could come back to Britain
0:18:51 > 0:18:53and keep earning the family's money.
0:18:53 > 0:18:58It was outrageous, it was not true.
0:18:58 > 0:19:01She had answered all of the PJ's questions in at least
0:19:01 > 0:19:02four interviews, openly, completely collaboratively,
0:19:02 > 0:19:07up to that point.
0:19:07 > 0:19:13Two days later the McCanns left Portugal.
0:19:13 > 0:19:15Gerry, Gerry ? why do you leave now?
0:19:15 > 0:19:18I covered their departure for BBC News.
0:19:18 > 0:19:25What I didn't know was my report would become part of the case.
0:19:27 > 0:19:33The McCanns flew from the UK as a five, but came home as a four.
0:19:33 > 0:19:37We have played no part in the disappearance
0:19:37 > 0:19:41of our lovely daughter, Madeleine.
0:19:41 > 0:19:44At the time of Madeleine's disappearance, an Irish family
0:19:44 > 0:19:49called the Smiths had reported seeing a man carrying a child.
0:19:49 > 0:19:52When he saw my TV piece, Martin Smith believed the man he had
0:19:52 > 0:19:58seen was probably Gerry McCann.
0:19:58 > 0:20:02It was the way Gerard McCann turned his head down which was similar
0:20:02 > 0:20:07to what the individual did on May 3rd 2007 when we met him.
0:20:07 > 0:20:11I would be 60 to 80% sure that it was Gerard McCann that I met
0:20:11 > 0:20:16that night carrying a child.
0:20:16 > 0:20:22The Portuguese had built their case about what happened in apartment 5A.
0:20:22 > 0:20:26But it soon came tumbling down.
0:20:26 > 0:20:30Take that sighting by the Smith family.
0:20:30 > 0:20:33It couldn't have been Gerry McCann because so many witnesses place him
0:20:33 > 0:20:37at the Ocean Club at the same time.
0:20:37 > 0:20:46The Smiths themselves now believe they saw someone else.
0:20:51 > 0:20:52Then there's the dogs.
0:20:52 > 0:20:54The footage may have looked damning, but it didn't prove anything.
0:20:54 > 0:20:56Well, sniffer dogs are only as reliable
0:20:56 > 0:20:58as the evidence that's found to corroborate their indications.
0:20:58 > 0:21:01So they'll provide an indication but a sniffer dog cannot talk.
0:21:01 > 0:21:04It's not evidence, there needs to be corroboration.
0:21:04 > 0:21:07And when they came back, the final forensic results didn't
0:21:07 > 0:21:13back up the barking dogs.
0:21:13 > 0:21:15"Weak and incomplete" was the conclusion repeated
0:21:15 > 0:21:19by forensic scientists.
0:21:19 > 0:21:23Of the 66 forensic samples from the car and apartment 5A,
0:21:23 > 0:21:28none directly matched Madeleine.
0:21:31 > 0:21:34The fact is, Madeleine's parents had that car.
0:21:34 > 0:21:36Madeleine's parents were using that car.
0:21:36 > 0:21:4050% of Madeleine's DNA would have come from each parent so to have
0:21:40 > 0:21:46some crossover of DNA is not unusual.
0:21:46 > 0:21:51And I question the professionalism of anyone who drew a substantive
0:21:51 > 0:21:53position from that, that that gave them evidence that Madeleine had
0:21:53 > 0:21:57been in the boot of the car.
0:21:57 > 0:21:59This footage shows how DNA from Madeleine's parents probably
0:21:59 > 0:22:02ended up in the boot.
0:22:02 > 0:22:05And the car wasn't even hired until 25 days
0:22:05 > 0:22:08after Madeleine disappeared.
0:22:08 > 0:22:11So the PJ believed the parents had hidden their daughter's
0:22:11 > 0:22:16body for almost a month.
0:22:16 > 0:22:20Is it plausible that Kate and Gerry McCann ? in the full glare
0:22:20 > 0:22:23of the world's media ? hid their daughter's body,
0:22:23 > 0:22:27pretended to be looking for her and then, a month later,
0:22:27 > 0:22:30moved the body?
0:22:34 > 0:22:37There were cameras with the McCanns on the very day the police suspected
0:22:37 > 0:22:45they moved their daughter's body.
0:22:45 > 0:22:48As these personal pictures show, the McCanns went
0:22:48 > 0:22:52to Spain to put posters up.
0:22:52 > 0:22:54Would you put it in the window?
0:22:54 > 0:22:58Si, si.
0:23:00 > 0:23:04Would they really have agreed to be filmed if they were secretly trying
0:23:04 > 0:23:11to dispose of their daughter's body?
0:23:11 > 0:23:12How ridiculous does it sound?
0:23:12 > 0:23:14It is categorically not true.
0:23:14 > 0:23:18Something happened in that flat, yes, that removed Madeleine from it.
0:23:18 > 0:23:20Did she die?
0:23:20 > 0:23:22Did two doctors cover up the death of their own
0:23:22 > 0:23:24daughter whilst on holiday?
0:23:24 > 0:23:25Of course not.
0:23:25 > 0:23:28And it's ridiculous to suggest it.
0:23:28 > 0:23:31The evidence does not stack up.
0:23:31 > 0:23:34The theory was falling apart.
0:23:34 > 0:23:40Goncalo Amaral was removed from the case.
0:23:40 > 0:23:47He blamed political interference from London.
0:23:47 > 0:23:51Mr Amaral's supporters claim that he was taken off the case
0:23:51 > 0:23:53after an ultimatum from Gordon Brown to the Portuguese PM
0:23:53 > 0:23:58at a European summit.
0:23:58 > 0:24:02Did Gordon Brown take time out of the negotiations
0:24:02 > 0:24:05for the Lisbon Treaty to talk to you about Madeleine McCann?
0:24:05 > 0:24:06No.
0:24:06 > 0:24:08No, of course not.
0:24:08 > 0:24:09That has been suggested.
0:24:09 > 0:24:11But it's not true.
0:24:11 > 0:24:14It's not true.
0:24:14 > 0:24:16The lead investigator on the McCann case, Goncalo Amaral,
0:24:16 > 0:24:20he has claimed ? he may have been joking - that his job
0:24:20 > 0:24:24was the price of Britain signing the Lisbon Treaty.
0:24:24 > 0:24:28What do you make of that?
0:24:28 > 0:24:31Well, I think he considers himself in a high level.
0:24:31 > 0:24:36But it's not true.
0:24:36 > 0:24:43The Lisbon Treaty with Goncalo Amaral, the head of Goncalo, no, no.
0:24:43 > 0:24:50Well, sometimes people like to make some characters of a drama
0:24:50 > 0:24:59that they never lived.
0:25:03 > 0:25:09In 2008, the Portuguese police shelved the case.
0:25:11 > 0:25:18The McCanns were told they were no longer suspects.
0:25:18 > 0:25:22It's hard to describe how utterly despairing it was to be named
0:25:22 > 0:25:25arguido and subsequently portrayed in the media as suspects
0:25:25 > 0:25:33in our own daughter's abduction.
0:25:33 > 0:25:37For ten years the PJ never spoke publicly
0:25:37 > 0:25:40about their handling of the case.
0:25:40 > 0:25:45That's now changed.
0:25:45 > 0:25:48Do you think it was right to make Kate and Gerry McCann
0:25:48 > 0:25:50arguidos back then?
0:25:50 > 0:25:53When we came up with a team to review the case was that,
0:25:53 > 0:25:59at that point, um, the McCann were no suspects to us of any kind
0:25:59 > 0:26:01of involvement in the disappearance of Madeleine McCann,
0:26:01 > 0:26:03so that's what I can tell you about it.
0:26:03 > 0:26:06So was it a mistake in 2007?
0:26:06 > 0:26:10I cannot give you an answer on that.
0:26:10 > 0:26:12I repeat it and I'm saying again now, the McCann
0:26:12 > 0:26:14were no suspects to us.
0:26:14 > 0:26:20Do you rule them out of any part of Madeleine McCann's disappearance?
0:26:20 > 0:26:25There is no fact at this point or evidence that suggests
0:26:25 > 0:26:32that they were involved in Madeleine McCann's disappearance.
0:26:34 > 0:26:38The McCanns had set up a charity ? the Find Madeleine Fund.
0:26:38 > 0:26:42With the police no longer looking for her, the family now used
0:26:42 > 0:26:46some of the money to pay for private detectives.
0:26:46 > 0:26:49Even though it's illegal for private detectives to work on active
0:26:49 > 0:26:57criminal cases in Portugal.
0:26:57 > 0:26:58Well, by definition, private detectives detect privately,
0:26:58 > 0:27:01and as a result, they would use whatever methods were legal
0:27:01 > 0:27:03and at their disposal.
0:27:03 > 0:27:06But you can't have a private investigator in Portugal, can you?
0:27:06 > 0:27:08That's not legal from the off.
0:27:08 > 0:27:11Technically it's not legal, yes, this is another problem.
0:27:11 > 0:27:13Another problem that you couldn't do that there.
0:27:13 > 0:27:15However...
0:27:15 > 0:27:17They did.
0:27:17 > 0:27:20However, they employed Spanish agencies, Spanish-based agencies
0:27:20 > 0:27:24who had a cultural and language understanding and connection,
0:27:24 > 0:27:27and whom the PJ were happy to not turn a blind eye,
0:27:27 > 0:27:34but to work with, as long as they didn't step on their toes.
0:27:34 > 0:27:40Private detectives were the only ones now looking for clues.
0:27:40 > 0:27:43An agency put people undercover in the Ocean Club,
0:27:43 > 0:27:47used covert surveillance and lie detectors.
0:27:47 > 0:27:52One target was Robert Murat.
0:27:52 > 0:27:55He lived close to apartment 5A and in the days after Madeleine
0:27:55 > 0:28:00disappeared had helped the police with translation.
0:28:00 > 0:28:04Like the McCanns, he was later made an official
0:28:04 > 0:28:06suspect and then cleared.
0:28:06 > 0:28:08What was it like to live through those times where people
0:28:08 > 0:28:10are scratching around for information and casting
0:28:10 > 0:28:15aspersions about you?
0:28:15 > 0:28:18There's only one word ? devastating.
0:28:18 > 0:28:21Absolutely devastating.
0:28:21 > 0:28:27I was very lucky because I have a very, very, very strong family.
0:28:27 > 0:28:30I have a very strong group of friends and they supported me
0:28:30 > 0:28:34and helped me through it.
0:28:34 > 0:28:39If it had been somebody else that didn't have the support I had,
0:28:39 > 0:28:45I'm not sure that I'd be here right now.
0:28:45 > 0:28:52He believes another team of private detectives followed his mother.
0:28:52 > 0:28:55My mother felt like she was being followed by them and she'd seen,
0:28:55 > 0:28:59felt that they were there and she'd seen people that she felt
0:28:59 > 0:29:00were actually following her.
0:29:00 > 0:29:02What did she see?
0:29:02 > 0:29:04She saw people that she thought were following her,
0:29:04 > 0:29:09that she kept on seeing.
0:29:09 > 0:29:13Through their lawyers, the McCanns told us they were not party to any
0:29:13 > 0:29:19form of intimidation or targeting.
0:29:19 > 0:29:22They also say they didn't know anything about a deal that was put
0:29:22 > 0:29:27to me by one of their supporters.
0:29:27 > 0:29:30I was offered exclusive access to any new developments
0:29:30 > 0:29:35in the case ? an inside track on any new breakthrough.
0:29:35 > 0:29:38But there was a price.
0:29:38 > 0:29:44I was expected to act as a spy within the press pack.
0:29:44 > 0:29:47I said to you before the interview that the thing that
0:29:47 > 0:29:50I was going to tell you that I hadn't told you before.
0:29:50 > 0:29:53During that period, I was offered a deal by somebody inside the McCann
0:29:53 > 0:29:55camp ? not the family.
0:29:55 > 0:29:58They said they would give me access to lines from the enquiry,
0:29:58 > 0:30:02new stories, if I reported back on what the press pack
0:30:02 > 0:30:05were saying about you.
0:30:05 > 0:30:06Right.
0:30:06 > 0:30:07OK.
0:30:07 > 0:30:08I mean, I turned them down, obviously.
0:30:08 > 0:30:10But what do you think about that?
0:30:10 > 0:30:14That would make me incredibly angry.
0:30:14 > 0:30:17Again because, again they've taken the focus away from trying to get
0:30:17 > 0:30:24to the bottom of this, to find out actually what happened.
0:30:24 > 0:30:30Trying to put the full focus on somebody else.
0:30:30 > 0:30:34And it just, it's incredulous, as I say, it stuns me.
0:30:40 > 0:30:47# If you're happy and you know it, clap your hands.
0:30:47 > 0:30:53The effort to find Madeleine McCann was about to shift to the UK.
0:30:53 > 0:30:56# Clap your hands together ? one, two, three.
0:30:57 > 0:31:01For the first time, we can show you how the second big
0:31:01 > 0:31:06investigation into Madeleine's disappearance came about.
0:31:06 > 0:31:11How a national newspaper forced the government
0:31:11 > 0:31:15to fund an unprecedented Scotland Yard operation.
0:31:15 > 0:31:16And these are my shoes!
0:31:16 > 0:31:17Are they new?
0:31:17 > 0:31:18Yes.
0:31:18 > 0:31:19And what colour are they?
0:31:19 > 0:31:20Pink!
0:31:20 > 0:31:24Lovely.
0:31:24 > 0:31:29In June 2010, an internal Home Office report had
0:31:29 > 0:31:32recommended a UK police review of the Madeleine McCann case.
0:31:32 > 0:31:34But it was ignored for months.
0:31:34 > 0:31:38Jim Gamble wrote the report.
0:31:38 > 0:31:44I met with the Home Secretary in the lead-up, the end
0:31:44 > 0:31:46of the summer of 2010, with Theresa May, the
0:31:46 > 0:31:47new Home Secretary.
0:31:47 > 0:31:50It was made clear to me by her and her private secretary
0:31:50 > 0:31:53at the time that she hadn't have time to review the McCann Report.
0:31:53 > 0:31:59So at that stage I don't believe it had even been read.
0:31:59 > 0:32:01Madeleine's family were told by a national newspaper
0:32:01 > 0:32:06that it would put pressure on the government.
0:32:06 > 0:32:14In May 2011, The Sun serialized a book written by Kate McCann.
0:32:15 > 0:32:20The deal raised ?500,000 for the Find Madeleine Fund.
0:32:20 > 0:32:23The Sun were able to offer a very wide package of how
0:32:23 > 0:32:27they would handle it, and part of that was putting
0:32:27 > 0:32:29an appeal on the front page for Mr Cameron,
0:32:29 > 0:32:32as he was then Prime Minister, to do something about having
0:32:32 > 0:32:33the Portuguese material properly reviewed and assessed
0:32:33 > 0:32:38by Scotland Yard.
0:32:38 > 0:32:41This would be a running request that would have continued
0:32:41 > 0:32:48to appear in the paper, should a review not take place.
0:32:48 > 0:32:53Three sources close to the government decision have told
0:32:53 > 0:32:56us that this front page ? and the threat of more to follow -
0:32:56 > 0:32:57changed everything.
0:32:57 > 0:33:01The Sun got what the McCanns wanted.
0:33:01 > 0:33:04The government changed its position.
0:33:04 > 0:33:10A police review was started.
0:33:10 > 0:33:13My opinion is that that report lay gathering dust up
0:33:13 > 0:33:17to and until there was another letter published in a newspaper
0:33:17 > 0:33:21on the front page and that resulted in the government responding
0:33:21 > 0:33:24in public and instantly commissioning something that we'd
0:33:24 > 0:33:30asked for much, much earlier.
0:33:30 > 0:33:34That's not what Theresa May told the Leveson Inquiry into the press.
0:33:34 > 0:33:37I swear by Almighty God that the evidence I shall
0:33:37 > 0:33:39give shall be the truth, the whole truth and
0:33:39 > 0:33:41nothing but the truth.
0:33:41 > 0:33:43She said the government had been considering a review before
0:33:43 > 0:33:46The Sun got involved.
0:33:46 > 0:33:50Did you feel that any pressure was put on you behind the scenes
0:33:50 > 0:33:54to order this review or not?
0:33:54 > 0:33:57I felt that the work we were doing to look at this review had been
0:33:57 > 0:34:00going on for some time, it was coming to fruition
0:34:00 > 0:34:03around this time anyway, and obviously the issue was a matter
0:34:03 > 0:34:09of public concern.
0:34:09 > 0:34:12Theresa May told Leveson that the work had gone on for some time?
0:34:12 > 0:34:13So it's just coincidence?
0:34:13 > 0:34:15What do you think?
0:34:15 > 0:34:19Well, I know that whenever I spoke to her in the late summer of 2010
0:34:19 > 0:34:21that it wasn't on the agenda.
0:34:21 > 0:34:23Because I had presented the report to them and I know that, you know,
0:34:26 > 0:34:32she hadn't reflected, reviewed or read it at that time.
0:34:32 > 0:34:39However it started, the government was now persuaded.
0:34:39 > 0:34:42Madeleine McCann would be a special case.
0:34:42 > 0:34:47And Scotland Yard was asked to help.
0:34:47 > 0:34:50Clearly I was aware that within the media there was a lot
0:34:50 > 0:34:52of media reports of connections or contacts between newspaper
0:34:52 > 0:34:54proprietors and senior politicians.
0:34:54 > 0:34:55Frankly, that was all irrelevant to me.
0:34:55 > 0:34:56Why?
0:34:56 > 0:34:57Why was it irrelevant?
0:34:57 > 0:35:00Because you're getting the request, you're the end of it, if you like.
0:35:00 > 0:35:02Because it wouldn't make the slightest bit
0:35:02 > 0:35:04of difference to my decision.
0:35:04 > 0:35:07I was always very clear of what my responsibilities were.
0:35:07 > 0:35:10I was the operational lead and any decisions to get involved in this
0:35:10 > 0:35:13would be an operational decision, not one for politicians.
0:35:13 > 0:35:14Were you comfortable with that chain of events?
0:35:14 > 0:35:17Could you have said, no, we're not getting involved?
0:35:17 > 0:35:18Yes.
0:35:18 > 0:35:19Would you have done that?
0:35:19 > 0:35:21If my criteria hadn't been satisfied, yes.
0:35:21 > 0:35:24Are there legitimate lines of enquiry that we, the Met,
0:35:24 > 0:35:27can bring our expertise to?
0:35:27 > 0:35:29Do we have the background of dealing internationally
0:35:29 > 0:35:30that other people don't?
0:35:30 > 0:35:31Yes.
0:35:31 > 0:35:32Is there a precedent?
0:35:32 > 0:35:35Yes.
0:35:35 > 0:35:38And is there additional funding for these additional pieces of work?
0:35:38 > 0:35:39Yes.
0:35:39 > 0:35:42Based on all those four things, well, why would I not want to help?
0:35:45 > 0:35:49The British investigation into the Madeleine McCann
0:35:49 > 0:35:54case, Operation Grange, was started.
0:35:55 > 0:36:01The first job for the man assembling the team was to assess the parents.
0:36:06 > 0:36:09Even on the first glance of what we looked at and when we took
0:36:09 > 0:36:14the information back and ran it through our own understanding
0:36:14 > 0:36:18and verified sightings and accounts and statements and all the rest
0:36:18 > 0:36:23of it, it was perfectly clear to us that the McCanns themselves had
0:36:23 > 0:36:26nothing at all to do with the actual disappearance.
0:36:26 > 0:36:27Why?
0:36:27 > 0:36:28Because it just...
0:36:28 > 0:36:30It was just...
0:36:30 > 0:36:34It was just obvious from, you know, that everything
0:36:34 > 0:36:36stacked up that they, you know they were,
0:36:36 > 0:36:40they were where they were when the child went missing.
0:36:40 > 0:36:44Commander Foy chose Andy Redwood to run the investigation.
0:36:44 > 0:36:46He had a full murder squad.
0:36:46 > 0:36:5335 officers and staff.
0:36:53 > 0:36:57In 2012, he gave his first interview to Panorama.
0:36:57 > 0:37:02We are here in terms of seeking to bring closure to this case.
0:37:02 > 0:37:05That would be the ultimate objective for us and is our
0:37:05 > 0:37:05ultimate objective.
0:37:05 > 0:37:08What does that mean?
0:37:08 > 0:37:10Well, closure means establishing what happened to Madeleine McCann.
0:37:10 > 0:37:11Solving it?
0:37:11 > 0:37:16Solving it, yes, of course.
0:37:16 > 0:37:21We've told you the Portuguese theory, now here's the British.
0:37:21 > 0:37:25They thought the answer was in the back streets of Praia da Luz.
0:37:25 > 0:37:30Where the tourists seldom go.
0:37:30 > 0:37:33Scotland Yard have focused on the idea that Madeleine McCann
0:37:33 > 0:37:40disappeared as part of a burglary that went wrong.
0:37:42 > 0:37:45It might have a safe, upmarket image, but Praia da Luz has
0:37:45 > 0:37:47suffered from low-level crime.
0:37:47 > 0:37:54There had been a spate of burglaries before the McCanns
0:37:54 > 0:37:57arrived here in 2007, a mini crime-wave that, it is said,
0:37:57 > 0:38:00tour operators and hoteliers tried to keep quiet because it would be
0:38:00 > 0:38:06bad for business.
0:38:06 > 0:38:13I was told that there was such concern and alarm amongst hoteliers,
0:38:13 > 0:38:17villa owners and companies in the area that they had a meeting
0:38:17 > 0:38:20with the relevant authorities to discuss what could be done,
0:38:20 > 0:38:23obviously to try and stop it.
0:38:23 > 0:38:26There was, I'm told, concern as well, that it was threatening
0:38:26 > 0:38:32to damage the tourism industry, the image of the Algarve.
0:38:32 > 0:38:34But, of course, Kate and Gerry weren't aware of any
0:38:34 > 0:38:38of that when they arrived.
0:38:38 > 0:38:42Criminologist Heriberto Janosch provided Scotland Yard
0:38:42 > 0:38:47with key evidence to support the burglary theory.
0:38:47 > 0:38:49Two months and a half before the abduction,
0:38:49 > 0:38:50there were a burglary there.
0:38:50 > 0:38:52At the end of this run.
0:38:52 > 0:38:53In the next block.
0:38:53 > 0:38:54Yeah.
0:38:54 > 0:38:5960 metres from the McCann apartment.
0:38:59 > 0:39:05And 17 days before the abduction, there was a burglary in the second
0:39:05 > 0:39:11floor here in the same block that the McCanns.
0:39:11 > 0:39:14And one week before the abduction there was another burglary right
0:39:14 > 0:39:16above Madeleine's apartment.
0:39:16 > 0:39:17Here?
0:39:17 > 0:39:22There, yes.
0:39:22 > 0:39:25And the real thing is that in the three cases, the modus
0:39:25 > 0:39:30operandi of the burglary was the same.
0:39:30 > 0:39:34Opening a window from the outside.
0:39:35 > 0:39:39So, burglars were breaking in through windows in the block
0:39:39 > 0:39:43where the McCanns were staying.
0:39:49 > 0:39:54Remember, the Portuguese police said that couldn't have happened
0:39:54 > 0:39:57to the McCanns because the shutters didn't open from the outside.
0:39:57 > 0:40:00But they were wrong.
0:40:00 > 0:40:04Mr Janosch has demonstrated that they do.
0:40:04 > 0:40:07They lift the shutters, move the window pane,
0:40:07 > 0:40:10the right hand inside, grab the cord, and lift
0:40:10 > 0:40:13the shutter in a normal way, without noise and without damage
0:40:13 > 0:40:18to the window.
0:40:19 > 0:40:20Scotland Yard's burglary theory focused on individuals
0:40:20 > 0:40:24who lived nearby.
0:40:24 > 0:40:28This is what they thought.
0:40:28 > 0:40:33Three local men were potentially involved in a burglary
0:40:33 > 0:40:35here in Luz on the night that Madeleine McCann disappeared.
0:40:35 > 0:40:40And we know their names.
0:40:40 > 0:40:48They are Jose da Silva, Ricardo Rodrigues and Paulo Ribeiro.
0:40:49 > 0:40:53Scotland Yard were particularly interested in their phone
0:40:53 > 0:40:57records on the night Madeleine McCann disappeared.
0:40:57 > 0:40:59They show a text and a phone call from Carlos da Silva
0:40:59 > 0:41:04to Ricardo Rodrigues.
0:41:04 > 0:41:06They were around the times parents left the tapas bar
0:41:06 > 0:41:12to check on their children.
0:41:12 > 0:41:16Then, at 21:51, a few minutes before Madeleine is reported missing,
0:41:16 > 0:41:22there's a 58-second phone call between the two.
0:41:22 > 0:41:25And in my opinion, it was the right time when Madeleine was abducted.
0:41:25 > 0:41:30You think that's when she was abducted?
0:41:30 > 0:41:33Yes, I think that Madeleine was abducted at 21:50, more or less.
0:41:35 > 0:41:39British police thought that text and those calls were significant.
0:41:39 > 0:41:43But many Portuguese detectives thought Scotland Yard
0:41:43 > 0:41:52were clutching at straws.
0:41:59 > 0:42:01TRANSLATION: Listen, they lived in the area.
0:42:01 > 0:42:06If he and I, if we lived in the area and called each other that day,
0:42:06 > 0:42:08that would not make us suspicious.
0:42:08 > 0:42:09Those three individuals talked to each other
0:42:09 > 0:42:11because they were friends,
0:42:11 > 0:42:14they knew each other.
0:42:14 > 0:42:20Remember that sighting by the Smith family, the one originally
0:42:20 > 0:42:26mistaken for Gerry McCann?
0:42:26 > 0:42:33The British police now believed that sighting supported their theory.
0:42:33 > 0:42:36Mr Smith and his family were coming home from a night out in Luz
0:42:36 > 0:42:39centre when at this point, this spot here, they saw a man
0:42:39 > 0:42:42carrying a child on his shoulder.
0:42:42 > 0:42:45Now this was just before 10 o'clock, about the same time that
0:42:45 > 0:42:47Madeleine McCann was discovered missing at the Ocean Club
0:42:47 > 0:42:54which is a few hundred metres in that direction.
0:42:54 > 0:42:56The British police thought that could be a burglar carrying
0:42:56 > 0:42:57away Madeleine McCann.
0:42:57 > 0:43:03They issued these e-fits.
0:43:03 > 0:43:05Sorry, no comment for you today,
0:43:05 > 0:43:08thank you, good morning.
0:43:08 > 0:43:11Sorry I'm not able to talk to you today.
0:43:11 > 0:43:19DCI Andy Redwood brought his team to Portugal to investigate
0:43:19 > 0:43:20the burglary theory.
0:43:20 > 0:43:25They spent a week searching an area near where their suspects live.
0:43:25 > 0:43:30They were not welcomed by all.
0:43:43 > 0:43:45TRANSLATION: What they came to do in Portugal was
0:43:45 > 0:43:46a show-off, a joke.
0:43:46 > 0:43:49You can't look, seven years later, for the corpse of a little
0:43:49 > 0:43:51girl in a sewage pipe through which all of Algarve's
0:43:51 > 0:43:53rain water had flowed.
0:43:53 > 0:43:56That's because either the sewage pipe would have blown or transported
0:43:56 > 0:43:58everything to the sea.
0:43:58 > 0:44:01You don't look for the corpse of a child, seven years later,
0:44:01 > 0:44:04in a field full of herbs and vegetation as if she had
0:44:04 > 0:44:12just entered that field.
0:44:12 > 0:44:16But Scotland Yard pressed ahead and in 2014 issued a formal request
0:44:16 > 0:44:19to question the three men.
0:44:19 > 0:44:22They were brought in and made official suspects.
0:44:22 > 0:44:26I want to hear their side.
0:44:28 > 0:44:33First, Carlos da Silva.
0:44:33 > 0:44:37He worked as a driver at the Ocean Club.
0:44:37 > 0:44:40He was at the heart of this burglary theory.
0:44:40 > 0:44:47And was questioned by the Portuguese police on behalf of the British.
0:44:47 > 0:44:49And as I understand it, he's just in this supermarket here,
0:44:49 > 0:44:52so I'm going to try and grab a word with him.
0:44:52 > 0:44:59He doesn't want to talk.
0:44:59 > 0:45:04So, Mr da Silva was in that supermarket.
0:45:04 > 0:45:07And I approached him and asked for an interview, he said no,
0:45:07 > 0:45:09he was quite keen not to talk.
0:45:09 > 0:45:12Now he's a man who's not been charged with anything so I've got
0:45:12 > 0:45:14no right to barrel up and demand an interview.
0:45:14 > 0:45:18I asked him, he made it quite clear he didn't want to talk to me
0:45:18 > 0:45:20so that's the end of that.
0:45:20 > 0:45:25I can't get his side.
0:45:28 > 0:45:34All three of the men questioned by Scotland Yard have continued
0:45:34 > 0:45:36to live in Luz and under suspicion.
0:45:36 > 0:45:41Ricardo Rodrigues is one of the guys we've been trying to track down.
0:45:41 > 0:45:46And we've found out he lives here in this block.
0:45:46 > 0:45:49So, I'm just going to knock on his door, see if he'll
0:45:49 > 0:45:53have a word with us.
0:45:53 > 0:45:55So, we found the address of Mr Rodrigues, it was quite
0:45:55 > 0:45:58difficult to get that, lots of digging, but we got it,
0:45:58 > 0:46:03knocked on his door, no response.
0:46:03 > 0:46:06Probably out, could have been in there, chose not to talk to us,
0:46:06 > 0:46:09doesn't have to talk to us, we just wanted to get
0:46:09 > 0:46:13his side, but we can't find him, can't get him.
0:46:18 > 0:46:21As we're filming, the third suspect turns up and agrees
0:46:21 > 0:46:28to talk to our translator.
0:46:28 > 0:46:30He doesn't have parents.
0:46:30 > 0:46:34Paulo Ribeiro was asked 250 questions by the British police,
0:46:34 > 0:46:37including, "Did you kill Madeleine McCann?"
0:47:19 > 0:47:21What did you think when the police asked
0:47:21 > 0:47:24you if you were involved in Madeleine McCann's disappearance?
0:47:46 > 0:47:49He said they came there with an e-fit.
0:47:49 > 0:47:52The police came with an e-fit and said that somebody had said
0:47:52 > 0:47:56he looked very similar to the person that was seen walking with a child.
0:47:56 > 0:47:59That was the occasion, but that he was amazed by that.
0:48:00 > 0:48:04Paulo Ribeiro and the other two men told British Police
0:48:04 > 0:48:06they had nothing to do with Madeleine McCann's
0:48:06 > 0:48:08disappearance.
0:48:08 > 0:48:13And the Portuguese police clearly believed them.
0:48:19 > 0:48:22What do you think of that, having seen all of the evidence?
0:48:22 > 0:48:24I cannot say what I think.
0:48:24 > 0:48:26I can only say that we questioned those people
0:48:26 > 0:48:29on request of the Metropolitan police and only based on the request
0:48:29 > 0:48:34of the Metropolitan police.
0:48:34 > 0:48:39As I understand it, the PJ didn't ever think that was a viable theory.
0:48:39 > 0:48:45We never questioned those people, we never...
0:48:45 > 0:48:48we never questioned those people, we never saw or look at those people
0:48:48 > 0:48:51as suspects of the crime.
0:48:59 > 0:49:00TRANSLATION: This burglary theory is absurd.
0:49:00 > 0:49:02Not even a wallet disappeared, no television disappeared,
0:49:02 > 0:49:03nothing else disappeared.
0:49:03 > 0:49:05A child disappeared.
0:49:05 > 0:49:09What did the British tax payer get for their money?
0:49:09 > 0:49:13Nothing.
0:49:13 > 0:49:15Absolutely nothing.
0:49:15 > 0:49:19But that is a problem of yours, the British taxpayer.
0:49:29 > 0:49:32After six years and more than ?11 million, Scotland Yard made
0:49:32 > 0:49:34an announcement last week.
0:49:34 > 0:49:37They say there's no evidence to implicate the three men
0:49:37 > 0:49:39who had been suspects for almost three years.
0:49:39 > 0:49:47And the case against them is now closed.
0:49:48 > 0:49:53But we've discovered something else.
0:49:53 > 0:49:56Scotland Yard also interviewed the man who took the McCanns'
0:49:56 > 0:50:01booking, the reception manager at the Ocean Club.
0:50:01 > 0:50:07He was first interviewed by the Portuguese back in 2007.
0:50:07 > 0:50:10So this is the witness statement of Vitor dos Santos,
0:50:10 > 0:50:12he took the bookings, in fact he took the booking
0:50:12 > 0:50:16for the McCann family.
0:50:16 > 0:50:19And he says that he saw the scene of the flat, at 5A,
0:50:19 > 0:50:25and to him it didn't look like there'd been a break in.
0:50:25 > 0:50:29Now we've also got hold of this, which is, it's from the PJ files
0:50:29 > 0:50:33so it's the investigative files and it's a list of the people
0:50:33 > 0:50:36who worked at the Ocean Club at the time of Madeleine McCann's
0:50:36 > 0:50:38disappearance and he's right down at the bottom here,
0:50:38 > 0:50:41Vitor Manuel de Jesus Santos.
0:50:41 > 0:50:47When you look at the list there's a cross by all of these names
0:50:47 > 0:50:51as if they've been ruled out, and then you get down to the bottom
0:50:51 > 0:50:55and by Vitor Santos there's a question mark.
0:50:55 > 0:50:59That was ten years ago.
0:50:59 > 0:51:04I want to know why he was questioned by the British Police.
0:51:05 > 0:51:07The first piece of information we got was just a name,
0:51:07 > 0:51:11nothing else, Vitor Santos.
0:51:11 > 0:51:17Then we did some digging and we found out that Mr Santos now
0:51:17 > 0:51:21makes a living by running tourists around the bays to the east of Luz.
0:51:21 > 0:51:24He's moved five miles down the coast and he works
0:51:24 > 0:51:27in the nearest town, which is Lagos.
0:51:27 > 0:51:30The problem in terms of finding him is there are a lot
0:51:30 > 0:51:35of boat operators in Lagos.
0:51:35 > 0:51:38We've found him.
0:51:38 > 0:51:41The man who took the booking for the McCann family holiday,
0:51:41 > 0:51:44the man who had the keys to every room.
0:51:44 > 0:51:46Is that Vitor?
0:51:46 > 0:51:49Yes.
0:51:49 > 0:51:53Can I have a word with him?
0:51:53 > 0:51:59It's the first time he's spoken to the media.
0:51:59 > 0:52:00Vito Santos.
0:52:00 > 0:52:01Hello, yes.
0:52:01 > 0:52:02Pleased to meet you.
0:52:02 > 0:52:03Nice to meet you, no problem.
0:52:03 > 0:52:05My name is Richard Bilton, I'm a BBC reporter.
0:52:05 > 0:52:06Yes.
0:52:06 > 0:52:07As you can see.
0:52:07 > 0:52:09Can I ask you a couple of questions?
0:52:09 > 0:52:10Yes.
0:52:10 > 0:52:13OK, so did you work at the Ocean Club back in the day?
0:52:13 > 0:52:14Yes.
0:52:14 > 0:52:16What did you do there?
0:52:16 > 0:52:17Why?
0:52:17 > 0:52:20Well, I'll tell you why.
0:52:20 > 0:52:21I mean, two reasons.
0:52:21 > 0:52:22We're, we're doing a documentary so...
0:52:22 > 0:52:24Yes.
0:52:24 > 0:52:26We're looking at those periods and as I understand
0:52:26 > 0:52:27it's from the PJ files.
0:52:27 > 0:52:28Yes.
0:52:28 > 0:52:30You took, you took the booking for the family.
0:52:30 > 0:52:31Is that right?
0:52:31 > 0:52:32That's right, yes.
0:52:32 > 0:52:34Can you tell me about that?
0:52:34 > 0:52:35What do you remember about it?
0:52:35 > 0:52:38I remember everything, but now I am here because I lost my job.
0:52:38 > 0:52:40Why did you lose your job?
0:52:40 > 0:52:43Because the, the main reasons why, why I have the, the proper letter,
0:52:43 > 0:52:45the McCann was the, I lost the job, that's it.
0:52:45 > 0:52:50Wow.
0:52:50 > 0:52:52And the people said it's because the Maddy McCann
0:52:52 > 0:52:53reasons I lost the job.
0:52:53 > 0:52:55And do you remember the McCanns, do you remember
0:52:55 > 0:52:57the group that they were with?
0:52:57 > 0:52:57What can you tell us?
0:52:58 > 0:53:00Well I don't talk any more about that.
0:53:00 > 0:53:01OK.
0:53:01 > 0:53:04So, one other thing is, have you spoken to the British police?
0:53:04 > 0:53:05Yes.
0:53:05 > 0:53:06What did you tell them?
0:53:06 > 0:53:07Well, I just make the quest.
0:53:07 > 0:53:08I have.
0:53:08 > 0:53:10I am here because another reason.
0:53:10 > 0:53:12I don't want to speak with you.
0:53:12 > 0:53:13I understand.
0:53:13 > 0:53:16So have the British police said that they want to talk to you again?
0:53:16 > 0:53:19No, never more.
0:53:19 > 0:53:21The last time was 2014, 2015.
0:53:21 > 0:53:28What did they say to you then?
0:53:28 > 0:53:31Make the questions, as usual.
0:53:31 > 0:53:34The same questions as uh when the, the girl went missing.
0:53:34 > 0:53:35That's it.
0:53:35 > 0:53:37Did they ask you whether you had anything to do
0:53:37 > 0:53:38with Madeleine McCann's disappearance?
0:53:38 > 0:53:43Well, the police asked just
0:53:43 > 0:53:46the things about our job, because I was the head
0:53:46 > 0:53:49of some departments and I, but now I lost the job.
0:53:49 > 0:53:51I have to do this, unfortunately.
0:53:51 > 0:53:52Did you have anything to do with Madeleine
0:53:52 > 0:53:53McCann's disappearance?
0:53:53 > 0:53:55Me?
0:53:55 > 0:53:56Yes.
0:53:56 > 0:53:57About what?
0:53:57 > 0:53:58Did you do anyth-?
0:53:58 > 0:53:59Were you there on the evening?
0:53:59 > 0:54:01Did you, do, anything you can help us with?
0:54:01 > 0:54:03Well I already speak with the police, that's it.
0:54:03 > 0:54:10What did you tell them about that night?
0:54:10 > 0:54:11Only questions about the timetables and things
0:54:11 > 0:54:14like that and the staff because I was the head of the,
0:54:14 > 0:54:17the reservation and the reception and I speak about, it's
0:54:17 > 0:54:20normal questions.
0:54:20 > 0:54:28Mr dos Santos says he had nothing to do with Madeleine's disappearance.
0:54:33 > 0:54:37As for Operation Grange, it's been scaled back, but it isn't over.
0:54:37 > 0:54:42It's got a new head, new money and a new lead.
0:54:43 > 0:54:46Police investigating the disappearance of
0:54:46 > 0:54:49Madeleine McCann in Portugal nearly 10 years ago have been granted more
0:54:49 > 0:54:53money to extend their inquiry.
0:54:53 > 0:54:56They are to get an extra ?85,000 to continue for another six months.
0:54:56 > 0:54:58We've got some critical lines of inquiry.
0:54:58 > 0:55:01They are of great interest to ourselves and our Portuguese
0:55:01 > 0:55:04colleagues and there are some significant investigative avenues
0:55:04 > 0:55:08we are pursuing.
0:55:11 > 0:55:14It's been reported that the new lead is a woman seen
0:55:14 > 0:55:17acting suspiciously outside apartment 5A.
0:55:17 > 0:55:21But former Scotland Yard officers believe the investigation
0:55:21 > 0:55:24is being wound down.
0:55:24 > 0:55:27I remember as a detective superintendent, and also detective
0:55:27 > 0:55:29chief superintendent on the murder command, stopping cases
0:55:29 > 0:55:30and saying, "There is no more."
0:55:30 > 0:55:32We cannot go on.
0:55:32 > 0:55:35And I've done that, and that hurts, because as a murder investigator,
0:55:35 > 0:55:39you want to bring people to justice, but if you don't have the evidence,
0:55:39 > 0:55:42then you can't do that.
0:55:42 > 0:55:45And it's maybe time that someone said to Kate and Gerry,
0:55:45 > 0:55:47despite everything, we've done everything, but enough is enough,
0:55:47 > 0:55:51and maybe, you know, in the passage of time,
0:55:51 > 0:55:54in years to come, allegiances change, and then we might
0:55:54 > 0:55:57find out what happened.
0:55:57 > 0:56:00But at the moment, I think ten years on, it's time
0:56:00 > 0:56:05to say enough is enough.
0:56:05 > 0:56:08The British search for Madeleine McCann only has
0:56:08 > 0:56:10funding until September, but the Portuguese say
0:56:10 > 0:56:14they have no deadline.
0:56:14 > 0:56:20As the years roll on, does it become harder to solve?
0:56:20 > 0:56:23As in any other case, as the years roll on,
0:56:23 > 0:56:26it is, it gets harder, that's true in this case.
0:56:26 > 0:56:29You know more about this case than almost anyone else,
0:56:29 > 0:56:35do you think in your heart it will be solved?
0:56:35 > 0:56:38If it depended on my heart, the case would have already been
0:56:38 > 0:56:40solved but it doesn't depend on my heart, it depends
0:56:40 > 0:56:45very much on our minds.
0:56:49 > 0:56:52There's never been a case like Madeleine McCann.
0:56:55 > 0:56:59It was a huge amount of money, I just look at the human factor.
0:56:59 > 0:57:03The human factor is there's still a little girl missing
0:57:03 > 0:57:06and we don't know why.
0:57:06 > 0:57:08We don't know what happened.
0:57:08 > 0:57:11This week, Madeleine's parents said, even after ten years,
0:57:11 > 0:57:16they haven't given up hope.
0:57:16 > 0:57:19No parent is going to give up on their child unless they know
0:57:19 > 0:57:25for certain their child is dead.
0:57:25 > 0:57:27We just don't have any evidence, so we've got to...
0:57:27 > 0:57:29My hope of Madeleine being out there is no less
0:57:29 > 0:57:34than it was almost 10 years ago.
0:57:34 > 0:57:39I mean, apart from those first 48 hours, nothing actually has changed.
0:57:39 > 0:57:42I mean, the most difficult thing has been, how will we find her,
0:57:42 > 0:57:44you know, because you are relying on the police doing
0:57:44 > 0:57:46everything they can.
0:57:46 > 0:57:52And you are relying on somebody with information coming forward.
0:57:52 > 0:57:54Are we going to post it today?
0:57:54 > 0:57:55No.
0:57:55 > 0:57:57We are.
0:57:57 > 0:58:04It isn't a letter.
0:58:08 > 0:58:13Ten years, two theories, but so far no solution.
0:58:13 > 0:58:17The truth about what happened here, what happened to Madeleine McCann,
0:58:17 > 0:58:24seems as far away as ever.